[{"data":1,"prerenderedAt":86},["ShallowReactive",2],{"$fhkAj-ayDZfTv4JqQ0a7v1QUsatpd9_ZGaGC8d36YrbM":3,"$f6NMrpdkFy8GMrPICYmmOzkeSDGqFId-rFo1uzgEXV3g":26},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":24},"65609521a1ae8d81aa2edfab445401e77ff2251512e4535d3adaa7049fee61b3","account-director-influencer-marketing-at-viral-nation-c06e6839ba","Account Director, Influencer Marketing","Viral Nation","https://logo.clearbit.com/viralnation.com","We're a social & digital-first marketing agency, pushing the boundaries to deliver measurable results to brands globally","Advertising Services","Germany",false,[15],"Contract","Other","\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\u003C/li>\n\u003Cli>Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\u003C/li>\n\u003Cli>Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\u003C/li>\n\u003Cli>Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\u003C/li>\n\u003Cli>Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\u003C/li>\n\u003Cli>Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\u003C/li>\n\u003Cli>Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\u003C/li>\n\u003Cli>Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\u003C/li>\n\u003Cli>Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\u003C/li>\n\u003Cli>Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\u003C/li>\n\u003Cli>Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\u003C/li>\n\u003Cli>Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\u003C/li>\n\u003Cli>Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\u003C/li>\n\u003Cli>Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\u003C/li>\n\u003Cli>Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\u003C/li>\n\u003Cli>Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\u003C/li>\n\u003Cli>Strong ability to lead high-level client relationships, ensuring alignment to goals, long-term partnership success, and consistent delivery.\u003C/li>\n\u003Cli>Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\u003C/li>\n\u003Cli>Effective people leader with experience coaching and developing teams to meet client expectations and performance standards.\u003C/li>\n\u003Cli>Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\u003C/li>\n\u003Cli>Expert grasp of social platforms, amplification strategies, and cross-channel integration.\u003C/li>\n\u003Cli>Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\u003C/li>\n\u003Cli>Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\u003C/li>\n\u003Cli>Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Privacy Policy: \u003Cbr>\u003Cbr>\u003C/strong>By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. \u003C/p>\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!Position Overview:\nViral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \nResponsibilities:\n\nServe as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\nIdentify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\nLead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\nOversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\nLead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\nManage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\nDrive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\nLead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\nOwn the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\nProvide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\nCoach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\nPartner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\nAct as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\nMaintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\nIdentify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\n\nQualifications and Skills:\n\n6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\nProven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\nAdvanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\nStrong ability to lead high-level client relationships, ensuring alignment to goals, long-term partnership success, and consistent delivery.\nDemonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\nEffective people leader with experience coaching and developing teams to meet client expectations and performance standards.\nExceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\nExpert grasp of social platforms, amplification strategies, and cross-channel integration.\nProficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\nFamiliarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\nBachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\n\nPrivacy Policy: By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. Compensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.",0,1774524400000,"2026-03-26 12:27:16","2026-03-23T12:15:39.000Z","EUR",{"jsonldValid":13,"jsonld":25},"",{"jobs":27},[28,39,45,55,65,78],{"id":29,"slug":30,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":31,"country":31,"remote":13,"employmentType":32,"department":16,"content_html":33,"content_text":34,"years":19,"createdAt":35,"updatedAtISO":36,"postedAtISO":37,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":38},"74c400a591b6f2b46dbfbb5ba61a32b6b27e0c98feb33c310a297fd8e70b707a","account-director-influencer-marketing-at-viral-nation-0dbfd39253","France",[15],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\u003C/li>\n\u003Cli>Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\u003C/li>\n\u003Cli>Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\u003C/li>\n\u003Cli>Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\u003C/li>\n\u003Cli>Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\u003C/li>\n\u003Cli>Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\u003C/li>\n\u003Cli>Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\u003C/li>\n\u003Cli>Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\u003C/li>\n\u003Cli>Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\u003C/li>\n\u003Cli>Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\u003C/li>\n\u003Cli>Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\u003C/li>\n\u003Cli>Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\u003C/li>\n\u003Cli>Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\u003C/li>\n\u003Cli>Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\u003C/li>\n\u003Cli>Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\u003C/li>\n\u003Cli>Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\u003C/li>\n\u003Cli>Strong ability to lead high-level client relationships, ensuring alignment with goals, long-term partnership success, and consistent delivery.\u003C/li>\n\u003Cli>Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\u003C/li>\n\u003Cli>Effective people leader with experience coaching and developing teams to meet client expectations and performance standards.\u003C/li>\n\u003Cli>Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\u003C/li>\n\u003Cli>Expert grasp of social platforms, amplification strategies, and cross-channel integration.\u003C/li>\n\u003Cli>Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\u003C/li>\n\u003Cli>Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\u003C/li>\n\u003Cli>Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\u003Cbr>\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Privacy Policy: \u003Cbr>\u003Cbr>\u003C/strong>By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. \u003C/p>\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!Position Overview:\nViral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \nResponsibilities:\n\nServe as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\nIdentify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\nLead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\nOversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\nLead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\nManage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\nDrive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\nLead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\nOwn the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\nProvide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\nCoach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\nPartner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\nAct as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\nMaintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\nIdentify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\n\nQualifications and Skills:\n\n6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\nProven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\nAdvanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\nStrong ability to lead high-level client relationships, ensuring alignment with goals, long-term partnership success, and consistent delivery.\nDemonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\nEffective people leader with experience coaching and developing teams to meet client expectations and performance standards.\nExceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\nExpert grasp of social platforms, amplification strategies, and cross-channel integration.\nProficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\nFamiliarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\nBachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\n\n\n\nPrivacy Policy: By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. Compensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.",1773430713000,"2026-03-13 20:38:46","2026-03-13T12:58:08.000Z",{"jsonldValid":13,"jsonld":25},{"id":40,"slug":41,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":42,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":35,"updatedAtISO":36,"postedAtISO":43,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":44},"9246ace7d74143cbfd28e2e80b124037202e8b314cb7ab965caeda58bb752ae6","account-director-influencer-marketing-at-viral-nation-644cd1685a",[15],"2026-03-13T13:47:55.000Z",{"jsonldValid":13,"jsonld":25},{"id":46,"slug":47,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":48,"country":49,"remote":13,"employmentType":50,"department":16,"content_html":51,"content_text":52,"years":19,"createdAt":35,"updatedAtISO":36,"postedAtISO":37,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":53,"schema":54},"39fed1e233e636d1aecb80b0c60a411eb1fcef8244563d803ac11beafd79d5dd","account-director-influencer-marketing-at-viral-nation-cac164a9a6","London","United Kingdom",[15],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\u003C/li>\n\u003Cli>Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\u003C/li>\n\u003Cli>Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\u003C/li>\n\u003Cli>Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\u003C/li>\n\u003Cli>Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\u003C/li>\n\u003Cli>Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\u003C/li>\n\u003Cli>Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\u003C/li>\n\u003Cli>Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\u003C/li>\n\u003Cli>Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\u003C/li>\n\u003Cli>Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\u003C/li>\n\u003Cli>Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\u003C/li>\n\u003Cli>Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\u003C/li>\n\u003Cli>Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\u003C/li>\n\u003Cli>Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\u003C/li>\n\u003Cli>Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\u003C/li>\n\u003Cli>Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\u003C/li>\n\u003Cli>Strong ability to lead high-level client relationships, ensuring alignment to goals, long-term partnership success, and consistent delivery.\u003C/li>\n\u003Cli>Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\u003C/li>\n\u003Cli>Effective people leader with experience coaching and developing teams to meet client expectations and performance standards.\u003C/li>\n\u003Cli>Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\u003C/li>\n\u003Cli>Expert grasp of social platforms, amplification strategies, and cross-channel integration.\u003C/li>\n\u003Cli>Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\u003C/li>\n\u003Cli>Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\u003C/li>\n\u003Cli>Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Privacy Policy:\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong> By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. \u003C/p>\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!Position Overview:\nViral Nation is seeking a dedicated Account Director with a robust mix of influencer marketing, social media, analytics, content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \nResponsibilities:\n\nServe as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\nIdentify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\nLead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\nOversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\nLead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\nManage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\nDrive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\nLead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\nOwn the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\nProvide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\nCoach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\nPartner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\nAct as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\nMaintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\nIdentify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\n\nQualifications and Skills:\n\n6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\nProven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\nAdvanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\nStrong ability to lead high-level client relationships, ensuring alignment to goals, long-term partnership success, and consistent delivery.\nDemonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\nEffective people leader with experience coaching and developing teams to meet client expectations and performance standards.\nExceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\nExpert grasp of social platforms, amplification strategies, and cross-channel integration.\nProficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\nFamiliarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\nBachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\n\nPrivacy Policy: By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. Compensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.","GBP",{"jsonldValid":13,"jsonld":25},{"id":56,"slug":57,"title":58,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":48,"country":49,"remote":13,"employmentType":59,"department":16,"content_html":61,"content_text":62,"years":19,"createdAt":35,"updatedAtISO":63,"postedAtISO":37,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":53,"schema":64},"6b4cdea617aee2071bf27485958256006ce23b53b7542e95cd66a6b3b5992b1a","vp-client-services-influencer-marketing-at-viral-nation-8dea48eab6","VP, Client Services (Influencer Marketing)",[60],"Full-time","\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>As the VP, Client Services, success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.  This position is focused on ensuring overall client satisfaction and fostering sustainable growth; this means leading a team to deliver exceptional service, orchestrating seamless collaboration across departments, and strategically nurturing key accounts to their fullest potential.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.\u003C/li>\n\u003Cli>Drive revenue expansion through pipeline development, new opportunities, and cross-functional partnerships with Business Development, Product, and Technology.\u003C/li>\n\u003Cli>Lead pod-level planning across forecasting, resourcing, and investment decisions to support scalable, profitable growth.\u003C/li>\n\u003Cli>Set and champion a high-performance client services culture by holding senior leaders accountable for team outcomes, developing future leadership talent, and ensuring consistent excellence in delivery, collaboration, and client impact across the entire pod.\u003C/li>\n\u003Cli>Own P&L accountability, ensuring profitability, client satisfaction, and sustainable performance.\u003C/li>\n\u003Cli>Serve as a trusted strategic advisor to senior clients, shaping solutions that align to their business goals, unlock growth, and deliver measurable impact.\u003C/li>\n\u003Cli>Serve as the primary point of escalation for client issues, proactively resolving challenges, aligning internal teams, and ensuring delivery stays on track.\u003C/li>\n\u003Cli>Own the full scoping process for existing clients, leading proposal development and executive presentations to ensure strategic alignment, commercial rigor, and clear expectations for delivery.\u003C/li>\n\u003Cli>Conceptualize and pitch innovative, award-worthy strategies that translate company capabilities into actionable programs.\u003C/li>\n\u003Cli>Drive innovation through strategic roadmap development, AI-first workflows, and process transformation.\u003C/li>\n\u003Cli>Champion strong COE and cross-functional partnerships by fostering collaboration, improving processes, and ensuring alignment around shared goals and operational excellence.\u003C/li>\n\u003Cli>Lead a cohesive CSL team culture that prioritizes collaboration, knowledge-sharing, and mutual support to drive collective success against overall VN revenue goals.\u003C/li>\n\u003Cli>Lead portfolio pipeline governance and forecasting accuracy by ensuring disciplined HubSpot tracking and responsible for initial Kantata project setup, configuration, and resource assignment.\u003C/li>\n\u003Cli>Coach, mentor, and develop Directors and Account Directors to build high-performing teams\u003C/li>\n\u003Cli>Lead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations\u003C/li>\n\u003Cli>Represent the company as a thought leader at flagship events and within your vertical.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment\u003C/li>\n\u003Cli>Demonstrated success in building, nurturing, and expanding strong relationships with key clients to gain a thorough understanding of their needs and strategic business goals.\u003C/li>\n\u003Cli>Proven experience managing key account metrics such as client satisfaction, revenue growth, and profitability, with a strong focus on delivering measurable results.\u003C/li>\n\u003Cli>Experience working in dynamic agency teams, driving strategic initiatives, scaling operations, and delivering impactful solutions that align with rapidly evolving business needs\u003C/li>\n\u003Cli>Experience working with high-growth companies and agency teams\u003C/li>\n\u003Cli>Passionate about efficiencies within operating environments\u003C/li>\n\u003Cli>Strong people leadership with extensive experience managing and developing high-performing accounts teams\u003C/li>\n\u003Cli>Ability to work in a fast-paced, deadline-driven environment utilizing agile methodology\u003C/li>\n\u003Cli>Self-driven, results-oriented with a positive outlook\u003C/li>\n\u003Cli>Possess strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, and organization skills\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Privacy Policy:\u003Cbr>\u003Cbr>\u003C/strong>By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. \u003C/p>\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!Position Overview:\nAs the VP, Client Services, success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.  This position is focused on ensuring overall client satisfaction and fostering sustainable growth; this means leading a team to deliver exceptional service, orchestrating seamless collaboration across departments, and strategically nurturing key accounts to their fullest potential.\nResponsibilities:\n\nOwn overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.\nDrive revenue expansion through pipeline development, new opportunities, and cross-functional partnerships with Business Development, Product, and Technology.\nLead pod-level planning across forecasting, resourcing, and investment decisions to support scalable, profitable growth.\nSet and champion a high-performance client services culture by holding senior leaders accountable for team outcomes, developing future leadership talent, and ensuring consistent excellence in delivery, collaboration, and client impact across the entire pod.\nOwn P&L accountability, ensuring profitability, client satisfaction, and sustainable performance.\nServe as a trusted strategic advisor to senior clients, shaping solutions that align to their business goals, unlock growth, and deliver measurable impact.\nServe as the primary point of escalation for client issues, proactively resolving challenges, aligning internal teams, and ensuring delivery stays on track.\nOwn the full scoping process for existing clients, leading proposal development and executive presentations to ensure strategic alignment, commercial rigor, and clear expectations for delivery.\nConceptualize and pitch innovative, award-worthy strategies that translate company capabilities into actionable programs.\nDrive innovation through strategic roadmap development, AI-first workflows, and process transformation.\nChampion strong COE and cross-functional partnerships by fostering collaboration, improving processes, and ensuring alignment around shared goals and operational excellence.\nLead a cohesive CSL team culture that prioritizes collaboration, knowledge-sharing, and mutual support to drive collective success against overall VN revenue goals.\nLead portfolio pipeline governance and forecasting accuracy by ensuring disciplined HubSpot tracking and responsible for initial Kantata project setup, configuration, and resource assignment.\nCoach, mentor, and develop Directors and Account Directors to build high-performing teams\nLead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations\nRepresent the company as a thought leader at flagship events and within your vertical.\n\nQualifications and Skills:\n\n10+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment\nDemonstrated success in building, nurturing, and expanding strong relationships with key clients to gain a thorough understanding of their needs and strategic business goals.\nProven experience managing key account metrics such as client satisfaction, revenue growth, and profitability, with a strong focus on delivering measurable results.\nExperience working in dynamic agency teams, driving strategic initiatives, scaling operations, and delivering impactful solutions that align with rapidly evolving business needs\nExperience working with high-growth companies and agency teams\nPassionate about efficiencies within operating environments\nStrong people leadership with extensive experience managing and developing high-performing accounts teams\nAbility to work in a fast-paced, deadline-driven environment utilizing agile methodology\nSelf-driven, results-oriented with a positive outlook\nPossess strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, and organization skills\n\nPrivacy Policy:By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. Compensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.","2026-03-13 20:38:47",{"jsonldValid":13,"jsonld":25},{"id":66,"slug":67,"title":68,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":69,"country":69,"remote":13,"employmentType":70,"department":16,"content_html":71,"content_text":72,"years":19,"createdAt":73,"updatedAtISO":74,"postedAtISO":75,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":76,"schema":77},"4b54c94520ebc9376767e9c015ca08fbce853e7f1b10d59cc3ada094a18b7c2d","vp-client-services-at-viral-nation-0f58d89ca3","VP, Client Services","Canada",[60],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>As the VP, Client Services, success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.  This position is focused on ensuring overall client satisfaction and fostering sustainable growth; this means leading a team to deliver exceptional service, orchestrating seamless collaboration across departments, and strategically nurturing key accounts to their fullest potential.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.\u003C/li>\n\u003Cli>Drive revenue expansion through pipeline development, new opportunities, and cross-functional partnerships with Business Development, Product, and Technology.\u003C/li>\n\u003Cli>Lead pod-level planning across forecasting, resourcing, and investment decisions to support scalable, profitable growth.\u003C/li>\n\u003Cli>Set and champion a high-performance client services culture by holding senior leaders accountable for team outcomes, developing future leadership talent, and ensuring consistent excellence in delivery, collaboration, and client impact across the entire pod.\u003C/li>\n\u003Cli>Own P&L accountability, ensuring profitability, client satisfaction, and sustainable performance.\u003C/li>\n\u003Cli>Serve as a trusted strategic advisor to senior clients, shaping solutions that align to their business goals, unlock growth, and deliver measurable impact.\u003C/li>\n\u003Cli>Serve as the primary point of escalation for client issues, proactively resolving challenges, aligning internal teams, and ensuring delivery stays on track.\u003C/li>\n\u003Cli>Own the full scoping process for existing clients, leading proposal development and executive presentations to ensure strategic alignment, commercial rigor, and clear expectations for delivery.\u003C/li>\n\u003Cli>Conceptualize and pitch innovative, award-worthy strategies that translate company capabilities into actionable programs.\u003C/li>\n\u003Cli>Drive innovation through strategic roadmap development, AI-first workflows, and process transformation.\u003C/li>\n\u003Cli>Champion strong COE and cross-functional partnerships by fostering collaboration, improving processes, and ensuring alignment around shared goals and operational excellence.\u003C/li>\n\u003Cli>Lead a cohesive CSL team culture that prioritizes collaboration, knowledge-sharing, and mutual support to drive collective success against overall VN revenue goals.\u003C/li>\n\u003Cli>Lead portfolio pipeline governance and forecasting accuracy by ensuring disciplined HubSpot tracking and responsible for initial Kantata project setup, configuration, and resource assignment.\u003C/li>\n\u003Cli>Coach, mentor, and develop Directors and Account Directors to build high-performing teams\u003C/li>\n\u003Cli>Lead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations\u003C/li>\n\u003Cli>Represent the company as a thought leader at flagship events and within your vertical.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment\u003C/li>\n\u003Cli>Demonstrated success in building, nurturing, and expanding strong relationships with key clients to gain a thorough understanding of their needs and strategic business goals.\u003C/li>\n\u003Cli>Proven experience managing key account metrics such as client satisfaction, revenue growth, and profitability, with a strong focus on delivering measurable results.\u003C/li>\n\u003Cli>Experience working in dynamic agency teams, driving strategic initiatives, scaling operations, and delivering impactful solutions that align with rapidly evolving business needs\u003C/li>\n\u003Cli>Experience working with high-growth companies and agency teams\u003C/li>\n\u003Cli>Passionate about efficiencies within operating environments\u003C/li>\n\u003Cli>Strong people leadership with extensive experience managing and developing high-performing accounts teams\u003C/li>\n\u003Cli>Ability to work in a fast-paced, deadline-driven environment utilizing agile methodology\u003C/li>\n\u003Cli>Self-driven, results-oriented with a positive outlook\u003C/li>\n\u003Cli>Possess strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, and organization skills\u003C/li>\n\u003C/ul>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!As the VP, Client Services, success in this role will be measured by leadership and oversight, cross-functional excellence, optimization of strategic accounts and overall client satisfaction and growth.  This position is focused on ensuring overall client satisfaction and fostering sustainable growth; this means leading a team to deliver exceptional service, orchestrating seamless collaboration across departments, and strategically nurturing key accounts to their fullest potential.\nResponsibilities:\n\nOwn overall revenue growth, retention, and long-term strategic direction for the pod, with full accountability for executive relationships and operational excellence across the portfolio.\nDrive revenue expansion through pipeline development, new opportunities, and cross-functional partnerships with Business Development, Product, and Technology.\nLead pod-level planning across forecasting, resourcing, and investment decisions to support scalable, profitable growth.\nSet and champion a high-performance client services culture by holding senior leaders accountable for team outcomes, developing future leadership talent, and ensuring consistent excellence in delivery, collaboration, and client impact across the entire pod.\nOwn P&L accountability, ensuring profitability, client satisfaction, and sustainable performance.\nServe as a trusted strategic advisor to senior clients, shaping solutions that align to their business goals, unlock growth, and deliver measurable impact.\nServe as the primary point of escalation for client issues, proactively resolving challenges, aligning internal teams, and ensuring delivery stays on track.\nOwn the full scoping process for existing clients, leading proposal development and executive presentations to ensure strategic alignment, commercial rigor, and clear expectations for delivery.\nConceptualize and pitch innovative, award-worthy strategies that translate company capabilities into actionable programs.\nDrive innovation through strategic roadmap development, AI-first workflows, and process transformation.\nChampion strong COE and cross-functional partnerships by fostering collaboration, improving processes, and ensuring alignment around shared goals and operational excellence.\nLead a cohesive CSL team culture that prioritizes collaboration, knowledge-sharing, and mutual support to drive collective success against overall VN revenue goals.\nLead portfolio pipeline governance and forecasting accuracy by ensuring disciplined HubSpot tracking and responsible for initial Kantata project setup, configuration, and resource assignment.\nCoach, mentor, and develop Directors and Account Directors to build high-performing teams\nLead teams to define meaningful KPIs, deliver timely reporting, and produce high-quality, insight-driven decks for client presentations\nRepresent the company as a thought leader at flagship events and within your vertical.\n\nQualifications and Skills:\n\n10+ years of experience in client services or account management, preferably within a media, digital or social/influencer agency environment\nDemonstrated success in building, nurturing, and expanding strong relationships with key clients to gain a thorough understanding of their needs and strategic business goals.\nProven experience managing key account metrics such as client satisfaction, revenue growth, and profitability, with a strong focus on delivering measurable results.\nExperience working in dynamic agency teams, driving strategic initiatives, scaling operations, and delivering impactful solutions that align with rapidly evolving business needs\nExperience working with high-growth companies and agency teams\nPassionate about efficiencies within operating environments\nStrong people leadership with extensive experience managing and developing high-performing accounts teams\nAbility to work in a fast-paced, deadline-driven environment utilizing agile methodology\nSelf-driven, results-oriented with a positive outlook\nPossess strong written & verbal communication skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, and organization skills\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCompensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates in our recruitment process. Our hiring teams make all hiring decisions.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.",1773337509000,"2026-03-12 18:45:42","2026-03-11T23:39:20.000Z","CAD",{"jsonldValid":13,"jsonld":25},{"id":79,"slug":80,"title":68,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":81,"country":81,"remote":13,"employmentType":82,"department":16,"content_html":71,"content_text":72,"years":19,"createdAt":73,"updatedAtISO":74,"postedAtISO":83,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":84,"schema":85},"4a48f71c1ec3c7613ffeeae495305dcafc41ea32f3d73e67678d1695eaeec3dd","vp-client-services-at-viral-nation-c3ec34a3b3","United States",[60],"2026-03-11T22:33:04.000Z","USD",{"jsonldValid":13,"jsonld":25},1775610933981]