[{"data":1,"prerenderedAt":110},["ShallowReactive",2],{"$faZKFNe6AI3fgsA6qa19_9fAm_P_NTc2dh0ydlV7fvqE":3,"$fZjVA0LRqZgZWi-pXdQqRLTVExaSIO9f1hcs18lBh7bs":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":24,"currency":25,"schema":26},"a769184134b6cc4040b5605f08eb34c6b9a47eb23e1a67737aa3965e02adc705","account-executive-commercial-mea-at-klaviyo-0c4c546732","Account Executive - Commercial (MEA)","Klaviyo","https://cdn.jobboardwise.com/logo/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","London","United Kingdom",false,[16],"Full-time","Sales","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success.\u003C/p>\n\u003Cp>AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term.\u003C/p>\n\u003Cp>\u003Cstrong>How You’ll Make an Impact:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build Klaviyo’s client base across MEA\u003C/li>\n\u003Cli>Actively manage your pipeline and develop a strategy for long-term sustained success\u003C/li>\n\u003Cli>Support the success of your peers\u003C/li>\n\u003Cli>Exhibit Klaviyo’s values of accountability and effort&nbsp;\u003C/li>\n\u003Cli>Provide guidance and support to new Account Executives&nbsp;\u003C/li>\n\u003Cli>Expand your skillset by participating in adjacent tasks over time\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Minimum 1 years' experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions\u003C/li>\n\u003Cli>Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain\u003C/li>\n\u003Cli>Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders\u003C/li>\n\u003Cli>Experienced in and highly comfortable with outbounding and have creative techniques/ strategies\u003C/li>\n\u003Cli>Fluent in English (written &amp; verbal).&nbsp;\u003C/li>\n\u003Cli>Excited, motivated, and inspired by exceeding goals&nbsp;\u003C/li>\n\u003Cli>Aren’t afraid to hear no and embrace failure as an opportunity to improve&nbsp;\u003C/li>\n\u003Cli>Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it&nbsp;\u003C/li>\n\u003Cli>Are encouraging of your team, thoughtful, engaging, and energetic&nbsp;\u003C/li>\n\u003Cli>Are adept at influencing and relationship building\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-Hybrid&nbsp;\u003C/p>\n\u003Cp>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range in Local Currency:\u003C/p>\u003Cp>£65,000—£65,000 GBP\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Account Executives at Klaviyo are given a tremendous opportunity to have a huge impact on Klaviyo’s prospects, on Klaviyo’s trajectory and as a result, on themselves. At Klaviyo, AEs pride themselves on being product experts who focus on closing deals the right way with the right customers whom they set up for success. AEs at Klaviyo run the entire sales cycle from qualification to demo, driving the buying process to close with minimal air support, all while managing dozens of prospects at once. The best AEs are able to close over 70% of their opportunities, forecast their business with accuracy, and proactively manage and extract value from their territory long term. How You’ll Make an Impact: Build Klaviyo’s client base across MEA Actively manage your pipeline and develop a strategy for long-term sustained success Support the success of your peers Exhibit Klaviyo’s values of accountability and effort Provide guidance and support to new Account Executives Expand your skillset by participating in adjacent tasks over time Who You Are: Minimum 1 years' experience carrying net-new revenue quota and consistent overachievement selling MarTech SaaS solutions Experience selling to Founders/ Business Owners/ Marketing personas and strong knowledge of the Ecommerce/ Retailers/ Brands domain Experience working in a high-velocity and high-volume sales environment, often times with multiple stakeholders Experienced in and highly comfortable with outbounding and have creative techniques/ strategies Fluent in English (written & verbal). Excited, motivated, and inspired by exceeding goals Aren’t afraid to hear no and embrace failure as an opportunity to improve Strong growth mindset and continually seek improvement and are rigorous in your pursuit of it Are encouraging of your team, thoughtful, engaging, and energetic Are adept at influencing and relationship building #LI-Hybrid Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: £65,000—£65,000 GBP This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",0,1789493133000,"2026-09-15 19:29:47","2026-09-15T11:07:17-04:00",65000,"GBP",{"jsonldValid":14,"jsonld":27},"",{"jobs":29},[30,45,56,72,88,97],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":36,"department":37,"content_html":38,"content_text":39,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":40,"hasSalary":14,"salaryMin":41,"salaryMax":42,"currency":43,"schema":44},"fb4b2cf8b86f78b47c8b1836df3fece9a6e946df828eaa82d71af0918430e6e3","lead-software-engineer-cicd-at-klaviyo-81ec832f06","Lead Software Engineer, CICD","Boston","United States",[16],"Engineering","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Why You Should Join the Developer Infrastructure Team\u003C/strong>\u003C/p>\n\u003Cp>Our core focus is empowering engineers to ship code efficiently and safely. We own the CI/CD pipelines and infrastructure automation that drastically improves developer productivity. As the Lead for this team, you will define the technical roadmap for the software pipeline from idea to delivery, enabling every engineer in the company to ship at terminal velocity with total confidence. By building the foundational tools that streamline the path to production, you will play a pivotal role in maximizing developer throughput, minimizing deployment friction, and ensuring our organization can move fast without the fear of breaking things.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Achieve: Key Responsibilities\u003C/strong>\u003C/p>\n\u003Cp>As the technical leader for this team, you will drive the evolution of our CI/CD pipeline to enable fast, seamless development and deployments across the organization:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Define Architectural Vision:\u003C/strong> Lead the long-term strategy for our CI/CD pipelines and frameworks across both backend and frontend stacks. You will ensure these systems are not just reliable, but world-class in their ease of adoption.\u003C/li>\n\u003Cli>\u003Cstrong>CI/CD Strategy:\u003C/strong> Architect how we execute fast, reliable deployments and rollbacks. You will own the end-to-end delivery pipelines, ensuring the highest standards of security, efficiency, and compliance from code commit to production.\u003C/li>\n\u003Cli>\u003Cstrong>Set Engineering Standards:\u003C/strong> Establish the standards for our repositories. You will define the benchmarks for PRs, cycle time, velocity, code quality metrics, and systemic reliability that all teams will follow.\u003C/li>\n\u003Cli>\u003Cstrong>Scalable Tooling &amp; Coverage:\u003C/strong> Design and build the next generation of tools that simplify CI/CD pipelines. You will lead efforts to help bring all teams and repos up to best in class standards at scale .\u003C/li>\n\u003Cli>\u003Cstrong>AI-Driven Strategy:\u003C/strong> Spearhead our efforts to leverage AI within the CI/CD lifecycle as well as using AI to accelerate our own development efforts.&nbsp;\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Leadership:\u003C/strong> Act as a consultant to feature teams to solve their most complex engineering challenges. You will use root-cause analysis from major incidents to propose and implement pillar-wide velocity improvements.\u003C/li>\n\u003Cli>\u003Cstrong>Operational Excellence:\u003C/strong> Oversee the health and performance of our entire CI/CD pipeline, taking ultimate responsibility for the stability of the environment that hundreds of engineers rely on daily.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What Makes This Role Exciting\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>High-Leverage Leadership:\u003C/strong> You are not just building features; you are building the platform that defines the developer experience for the entire company.\u003C/li>\n\u003Cli>\u003Cstrong>Innovation at the Edge:\u003C/strong> You will have the autonomy to experiment with emerging technologies like AI and LLMs to solve the age-old problems of flakiness and slow feedback loops.\u003C/li>\n\u003Cli>\u003Cstrong>Pillar-Wide Influence:\u003C/strong> As a Lead, your decisions on testing standards and infrastructure will directly impact the speed and quality of every shipping team in the organization.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:&nbsp;\u003C/strong>\u003C/p>\n\n\u003Cul>\n\u003Cli>\u003Cstrong>Seasoned Technical Leader:\u003C/strong> You have 7+ years of software engineering experience with a history of leading complex, high-impact technical projects. You are a hands-on lead who stays close to the code while steering the broader vision.\u003C/li>\n\u003Cli>\u003Cstrong>Master of Root-Cause Analysis:\u003C/strong> You don't just fix symptoms; you hunt down systemic failures. You excel at debugging deep-stack issues and transforming those lessons into automated preventions.\u003C/li>\n\u003Cli>\u003Cstrong>Full-Stack Architect:\u003C/strong> You are comfortable designing systems across the stack. Whether it is a React-based quality dashboard or a Python service for data seeding, you understand how to build for scale.\u003C/li>\n\u003Cli>\u003Cstrong>AI Visionary:\u003C/strong> You are passionate about the intersection of AI and Software Quality. You have a clear perspective on how AI can automate the mundane parts of testing and accelerate the SDLC.\u003C/li>\n\u003Cli>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u003C/li>\n\u003Cli>\u003Cstrong>Extreme Ownership:\u003C/strong> You take pride in the end-to-end health of the platform. You are proactive in identifying technical debt and are a relentless advocate for engineering excellence.\u003C/li>\n\u003Cli>\u003Cstrong>CI/CD Expert:\u003C/strong> You have deep experience with modern CI/CD tools and a sophisticated understanding of how to integrate automated testing into high-frequency deployment pipelines.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Technologies we use (not exhaustive):\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Backend:\u003C/strong> Python, Django, Go\u003C/li>\n\u003Cli>\u003Cstrong>Frontend:\u003C/strong> React, TypeScript, JavaScript\u003C/li>\n\u003Cli>\u003Cstrong>Testing Frameworks:\u003C/strong> Playwright, Cypress, Pytest, Jest\u003C/li>\n\u003Cli>\u003Cstrong>Infrastructure and CI:\u003C/strong> AWS, Kubernetes, Terraform, Helm, Buildkite\u003C/li>\n\u003Cli>\u003Cstrong>Data:\u003C/strong> MySQL, Redis, Kafka\u003C/li>\n\u003Cli>\u003Cstrong>AI Tools:\u003C/strong> Integration with Claude, Cursor, Copilot, or internal AI enablement frameworks\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Why You Should Join the Developer Infrastructure Team Our core focus is empowering engineers to ship code efficiently and safely. We own the CI/CD pipelines and infrastructure automation that drastically improves developer productivity. As the Lead for this team, you will define the technical roadmap for the software pipeline from idea to delivery, enabling every engineer in the company to ship at terminal velocity with total confidence. By building the foundational tools that streamline the path to production, you will play a pivotal role in maximizing developer throughput, minimizing deployment friction, and ensuring our organization can move fast without the fear of breaking things. What You'll Achieve: Key Responsibilities As the technical leader for this team, you will drive the evolution of our CI/CD pipeline to enable fast, seamless development and deployments across the organization: Define Architectural Vision: Lead the long-term strategy for our CI/CD pipelines and frameworks across both backend and frontend stacks. You will ensure these systems are not just reliable, but world-class in their ease of adoption. CI/CD Strategy: Architect how we execute fast, reliable deployments and rollbacks. You will own the end-to-end delivery pipelines, ensuring the highest standards of security, efficiency, and compliance from code commit to production. Set Engineering Standards: Establish the standards for our repositories. You will define the benchmarks for PRs, cycle time, velocity, code quality metrics, and systemic reliability that all teams will follow. Scalable Tooling & Coverage: Design and build the next generation of tools that simplify CI/CD pipelines. You will lead efforts to help bring all teams and repos up to best in class standards at scale . AI-Driven Strategy: Spearhead our efforts to leverage AI within the CI/CD lifecycle as well as using AI to accelerate our own development efforts. Cross-Functional Leadership: Act as a consultant to feature teams to solve their most complex engineering challenges. You will use root-cause analysis from major incidents to propose and implement pillar-wide velocity improvements. Operational Excellence: Oversee the health and performance of our entire CI/CD pipeline, taking ultimate responsibility for the stability of the environment that hundreds of engineers rely on daily. What Makes This Role Exciting High-Leverage Leadership: You are not just building features; you are building the platform that defines the developer experience for the entire company. Innovation at the Edge: You will have the autonomy to experiment with emerging technologies like AI and LLMs to solve the age-old problems of flakiness and slow feedback loops. Pillar-Wide Influence: As a Lead, your decisions on testing standards and infrastructure will directly impact the speed and quality of every shipping team in the organization. Who You Are: Seasoned Technical Leader: You have 7+ years of software engineering experience with a history of leading complex, high-impact technical projects. You are a hands-on lead who stays close to the code while steering the broader vision. Master of Root-Cause Analysis: You don't just fix symptoms; you hunt down systemic failures. You excel at debugging deep-stack issues and transforming those lessons into automated preventions. Full-Stack Architect: You are comfortable designing systems across the stack. Whether it is a React-based quality dashboard or a Python service for data seeding, you understand how to build for scale. AI Visionary: You are passionate about the intersection of AI and Software Quality. You have a clear perspective on how AI can automate the mundane parts of testing and accelerate the SDLC. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Extreme Ownership: You take pride in the end-to-end health of the platform. You are proactive in identifying technical debt and are a relentless advocate for engineering excellence. CI/CD Expert: You have deep experience with modern CI/CD tools and a sophisticated understanding of how to integrate automated testing into high-frequency deployment pipelines. Technologies we use (not exhaustive): Backend: Python, Django, Go Frontend: React, TypeScript, JavaScript Testing Frameworks: Playwright, Cypress, Pytest, Jest Infrastructure and CI: AWS, Kubernetes, Terraform, Helm, Buildkite Data: MySQL, Redis, Kafka AI Tools: Integration with Claude, Cursor, Copilot, or internal AI enablement frameworks Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $176,000—$264,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-09-14T10:00:10-04:00",176000,264000,"USD",{"jsonldValid":14,"jsonld":27},{"id":46,"slug":47,"title":48,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":49,"department":37,"content_html":50,"content_text":51,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":52,"hasSalary":14,"salaryMin":53,"salaryMax":54,"currency":43,"schema":55},"56d12e05eec131ad3aa165f836fe7cdd4b3c7ab891d053e6eeaf17c70f0a888b","senior-software-engineer-identity-and-access-management-at-klaviyo-72ca4e1d3b","Senior Software Engineer - Identity and Access Management",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch1>Senior Software Engineer, Identity and Access Management\u003C/h1>\n\u003Cp>At Klaviyo, we value the different backgrounds, experiences, and perspectives that each Klaviyo brings to work. If you are close, but not an exact match, we hope you will still apply.\u003C/p>\n\u003Ch2>About the team\u003C/h2>\n\u003Cp>Identity and Access Management (IAM) controls how people, services, integrations, and AI agents access Klaviyo.\u003C/p>\n\u003Cp>We build authentication and authorization for users, agents, and machines that access the Klaviyo platform.\u003C/p>\n\u003Cp>This is a chance to solve hard identity problems that affect nearly every part of our product.\u003C/p>\n\u003Ch2>How you will make an impact\u003C/h2>\n\u003Cp>As a Senior Software Engineer, you will lead complex projects across several components while staying hands-on with the software. You will:\u003C/p>\n\n\u003Cul>\n\u003Cli>Lead business-critical projects from design through launch and long-term operation.\u003C/li>\n\u003Cli>Build secure, reliable services for authentication, authorization, delegation, auditing, and revocation.\u003C/li>\n\u003Cli>Break ambiguous problems into clear work that several engineers can deliver together.\u003C/li>\n\u003Cli>Own the customer impact, reliability, and technical quality of your work in production.\u003C/li>\n\u003Cli>Improve the architecture of your area as scale, security, and product needs change.\u003C/li>\n\u003Cli>Define and maintain SLOs for the systems that you own.\u003C/li>\n\u003Cli>Partner with Security, Product, Platform, and product engineering teams.\u003C/li>\n\u003Cli>Create reusable patterns that make IAM easier and safer for other teams to adopt.\u003C/li>\n\u003Cli>Mentor engineers and help project contributors succeed.\u003C/li>\n\u003Cli>Apply new engineering and AI tools responsibly, then share what you learn with the team.\u003C/li>\n\u003Cli>Take on important unowned work that helps the team move faster.\u003C/li>\n\u003C/ul>\n\u003Ch2>Who you are\u003C/h2>\n\u003Cul>\n\u003Cli>You have 7+ years of experience building and operating production software.\u003C/li>\n\u003Cli>You have hands-on experience developing production services in Go or Python.\u003C/li>\n\u003Cli>You have experience with authentication, authorization, identity, or related security systems.\u003C/li>\n\u003Cli>You have built networking systems, API gateways, APIs, or SDKs.\u003C/li>\n\u003Cli>You have led complex projects that spanned multiple engineers and several months.\u003C/li>\n\u003Cli>You take end-to-end ownership and stay with your work after launch.\u003C/li>\n\u003Cli>You communicate clearly, work well across teams, and make practical technical decisions.\u003C/li>\n\u003Cli>You mentor other engineers and raise the quality bar through feedback and example.\u003C/li>\n\u003Cli>You balance long-term improvements with steady customer delivery.\u003C/li>\n\u003C/ul>\n\u003Ch2>Nice to have\u003C/h2>\n\u003Cul>\n\u003Cli>Experience with auth or policy systems.\u003C/li>\n\u003Cli>Experience building secure platforms used by other engineering teams.\u003C/li>\n\u003Cli>Experience with AWS, Terraform, Kubernetes, React, or Django.\u003C/li>\n\u003Cli>Experience with enterprise security, auditability, data residency, or compliance needs.\u003C/li>\n\u003C/ul>\n\n\u003Cp>You do not need to know every part of our stack on day one. We care most about strong judgment, ownership, and care for the customer experience.\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$148,000—$222,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Senior Software Engineer, Identity and Access Management At Klaviyo, we value the different backgrounds, experiences, and perspectives that each Klaviyo brings to work. If you are close, but not an exact match, we hope you will still apply. About the team Identity and Access Management (IAM) controls how people, services, integrations, and AI agents access Klaviyo. We build authentication and authorization for users, agents, and machines that access the Klaviyo platform. This is a chance to solve hard identity problems that affect nearly every part of our product. How you will make an impact As a Senior Software Engineer, you will lead complex projects across several components while staying hands-on with the software. You will: Lead business-critical projects from design through launch and long-term operation. Build secure, reliable services for authentication, authorization, delegation, auditing, and revocation. Break ambiguous problems into clear work that several engineers can deliver together. Own the customer impact, reliability, and technical quality of your work in production. Improve the architecture of your area as scale, security, and product needs change. Define and maintain SLOs for the systems that you own. Partner with Security, Product, Platform, and product engineering teams. Create reusable patterns that make IAM easier and safer for other teams to adopt. Mentor engineers and help project contributors succeed. Apply new engineering and AI tools responsibly, then share what you learn with the team. Take on important unowned work that helps the team move faster. Who you are You have 7+ years of experience building and operating production software. You have hands-on experience developing production services in Go or Python. You have experience with authentication, authorization, identity, or related security systems. You have built networking systems, API gateways, APIs, or SDKs. You have led complex projects that spanned multiple engineers and several months. You take end-to-end ownership and stay with your work after launch. You communicate clearly, work well across teams, and make practical technical decisions. You mentor other engineers and raise the quality bar through feedback and example. You balance long-term improvements with steady customer delivery. Nice to have Experience with auth or policy systems. Experience building secure platforms used by other engineering teams. Experience with AWS, Terraform, Kubernetes, React, or Django. Experience with enterprise security, auditability, data residency, or compliance needs. You do not need to know every part of our stack on day one. We care most about strong judgment, ownership, and care for the customer experience. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $148,000—$222,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-09-15T14:42:28-04:00",148000,222000,{"jsonldValid":14,"jsonld":27},{"id":57,"slug":58,"title":59,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":60,"country":61,"remote":14,"employmentType":62,"department":63,"content_html":64,"content_text":65,"years":20,"createdAt":66,"updatedAtISO":67,"postedAtISO":68,"hasSalary":14,"salaryMin":69,"salaryMax":69,"currency":70,"schema":71},"232832935e87443a64243de36e617e430ec454aded3fc5cde1607b64dd5bbcaf","outbound-business-development-representative-italian-speakin-at-klaviyo-9dc624a12d","Outbound Business Development Representative - Italian Speaking","Dublin","Ireland",[16],"Other","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Dublin, Ireland (3 days p/week in-office)\u003C/strong>\u003C/p>\n\u003Cp>As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u003C/p>\n\u003Cp>\u003Cstrong>How You Will Make A Difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify high potential companies who can benefit from Klaviyo’s solution\u003C/li>\n\u003Cli>Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u003C/li>\n\u003Cli>Develop, test and iterate messaging across multiple channels, industries and personas&nbsp;\u003C/li>\n\u003Cli>Contribute learnings and best practices to the Outbound process and team members to support&nbsp; the success of your peers&nbsp;\u003C/li>\n\u003Cli>Reflect Klaviyo’s values of accountability and effort\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u003C/li>\n\u003Cli>Fluent Italian &amp; English (written and verbal) \u003Cstrong>essential\u003C/strong>\u003C/li>\n\u003Cli>Continually seek improvement and are rigorous in your pursuit of it\u003C/li>\n\u003Cli>Are excited, motivated, and inspired by exceeding goals\u003C/li>\n\u003Cli>Are thoughtful, engaging, energetic, and self-aware\u003C/li>\n\u003Cli>Have experience working in a fast-paced environment\u003C/li>\n\u003Cli>Focus on details, are a self-starter, and are relentless but professional\u003C/li>\n\u003Cli>Have excellent written/verbal communication skills\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-Hybrid&nbsp;\u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range in Local Currency:\u003C/p>\u003Cp>€43.550—€43.550 EUR\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Dublin, Ireland (3 days p/week in-office) As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations. How You Will Make A Difference: Identify high potential companies who can benefit from Klaviyo’s solution Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities Develop, test and iterate messaging across multiple channels, industries and personas Contribute learnings and best practices to the Outbound process and team members to support the success of your peers Reflect Klaviyo’s values of accountability and effort Who You Are: Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company Fluent Italian & English (written and verbal) essential Continually seek improvement and are rigorous in your pursuit of it Are excited, motivated, and inspired by exceeding goals Are thoughtful, engaging, energetic, and self-aware Have experience working in a fast-paced environment Focus on details, are a self-starter, and are relentless but professional Have excellent written/verbal communication skills #LI-Hybrid We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: €43.550—€43.550 EUR This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1789377759000,"2026-09-15 19:29:59","2026-09-14T09:31:31-04:00",43550,"EUR",{"jsonldValid":14,"jsonld":27},{"id":73,"slug":74,"title":75,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":76,"country":77,"remote":14,"employmentType":78,"department":63,"content_html":79,"content_text":80,"years":20,"createdAt":81,"updatedAtISO":82,"postedAtISO":83,"hasSalary":14,"salaryMin":84,"salaryMax":85,"currency":86,"schema":87},"f203c1ee44e7d727819db7654c8fc8590165a769b7a95c1b71fe86baca15af17","senior-lead-technical-program-manager-infrastructure-at-klaviyo-2136d8ce44","Senior Lead Technical Program Manager - Infrastructure","San Francisco","Canada",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Klaviyo's infrastructure is the foundation that every product, every customer, and every engineer depends on. In this role you will be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale.\u003C/p>\n\u003Cp>You will juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. This is not a role for someone who waits to be told what to do. It's a role for someone who drives.\u003C/p>\n\u003Ch1>\u003Cstrong>How you'll make a difference\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>Own the rollout of infrastructure initiatives across engineering. Drive programs from planning through completion, coordinating across teams that don't report to you and don't always have capacity to prioritize infrastructure work. Keep things moving.\u003C/li>\n\u003Cli>Manage a high volume of concurrent efforts. At any given time you'll be tracking security operations improvements, FinOps initiatives, build system changes, software migrations, and other cross-cutting infrastructure programs simultaneously. Clear prioritization and status visibility are non-negotiable.\u003C/li>\n\u003Cli>Hold teams accountable and escalate when needed. You know how to build the relationships and create the visibility that keeps infrastructure work from getting deprioritized. When a team genuinely lacks capacity, you surface that quickly, bring the right people into the conversation, and get a trade-off decision made — not absorb the delay quietly.\u003C/li>\n\u003Cli>Develop a way to provide program health continuously. Establish and maintain clear, actionable reporting on the status of all infrastructure rollouts. Leadership should always know what's on track, what's at risk, and what decisions are needed from them.\u003C/li>\n\u003Cli>Partner with Infrastructure leadership on planning and prioritization. Work closely with engineering and SRE leadership to build and maintain a rolling roadmap, sequence work across teams, and ensure infrastructure investments align with engineering and business priorities.\u003C/li>\n\u003Cli>Define clear ways of working across teams. Create frameworks, templates, and coordination models that make it easier for infrastructure and product engineering teams to work together effectively. Build the playbook as you go.\u003C/li>\n\u003Cli>Develop deep technical fluency in the programs you own. You don't need to write the code, but you need to understand what's being built, why it matters, and what the technical risks are well enough to ask the right questions, identify blockers early, and represent the work credibly to engineering leadership.\u003C/li>\n\u003Cli>Drive automation and operational excellence. Challenge manual processes wherever you find them. Partner with infrastructure teams to identify opportunities to centralize and automate change rather than default to simply assigning out the same work to different teams.\u003C/li>\n\u003C/ul>\n\u003Ch1>\u003Cstrong>Who you are\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>Technically fluent. You've worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status.\u003C/li>\n\u003Cli>A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don't wait for the next meeting to surface a problem.\u003C/li>\n\u003Cli>Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment\u003C/li>\n\u003Cli>AI-first in how you work. You don't just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run.\u003C/li>\n\u003Cli>Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don't need a clean problem statement to get started.\u003C/li>\n\u003Cli>Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly.\u003C/li>\n\u003Cli>Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Preferred experience (guidance, not gates)\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech.\u003C/li>\n\u003Cli>Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams.\u003C/li>\n\u003Cli>Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs.\u003C/li>\n\u003Cli>Strong fluency in tools such as Jira, Linear, Asana, or Smartsheet.\u003C/li>\n\u003Cli>Track record of managing competing priorities and delivering results without direct authority over engineering teams.\u003C/li>\n\u003C/ul>\n\u003Ch1>\u003Cstrong>Nice to haves\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>Experience in both infrastructure and product engineering contexts.\u003C/li>\n\u003Cli>Familiarity with FinOps frameworks and cloud cost optimization programs.\u003C/li>\n\u003Cli>Experience building or evolving TPM practices in a nascent or growing function.\u003C/li>\n\u003Cli>Hands-on with CI/CD tooling, build systems, or security compliance frameworks.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$192,000—$288,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo's infrastructure is the foundation that every product, every customer, and every engineer depends on. In this role you will be the connective tissue between our Infrastructure organization and the rest of engineering, driving the rollout of critical, cross-cutting programs that affect how we build, operate, and secure our platform at scale. You will juggle a high volume of parallel efforts across cloud infrastructure, FinOps, build systems, software migrations, security operations, and more, keeping each moving, supporting teams to be successful, and escalating quickly when capacity or priority decisions need to be made. This is not a role for someone who waits to be told what to do. It's a role for someone who drives. How you'll make a difference Own the rollout of infrastructure initiatives across engineering. Drive programs from planning through completion, coordinating across teams that don't report to you and don't always have capacity to prioritize infrastructure work. Keep things moving. Manage a high volume of concurrent efforts. At any given time you'll be tracking security operations improvements, FinOps initiatives, build system changes, software migrations, and other cross-cutting infrastructure programs simultaneously. Clear prioritization and status visibility are non-negotiable. Hold teams accountable and escalate when needed. You know how to build the relationships and create the visibility that keeps infrastructure work from getting deprioritized. When a team genuinely lacks capacity, you surface that quickly, bring the right people into the conversation, and get a trade-off decision made — not absorb the delay quietly. Develop a way to provide program health continuously. Establish and maintain clear, actionable reporting on the status of all infrastructure rollouts. Leadership should always know what's on track, what's at risk, and what decisions are needed from them. Partner with Infrastructure leadership on planning and prioritization. Work closely with engineering and SRE leadership to build and maintain a rolling roadmap, sequence work across teams, and ensure infrastructure investments align with engineering and business priorities. Define clear ways of working across teams. Create frameworks, templates, and coordination models that make it easier for infrastructure and product engineering teams to work together effectively. Build the playbook as you go. Develop deep technical fluency in the programs you own. You don't need to write the code, but you need to understand what's being built, why it matters, and what the technical risks are well enough to ask the right questions, identify blockers early, and represent the work credibly to engineering leadership. Drive automation and operational excellence. Challenge manual processes wherever you find them. Partner with infrastructure teams to identify opportunities to centralize and automate change rather than default to simply assigning out the same work to different teams. Who you are Technically fluent. You've worked closely with infrastructure, SRE, or platform engineering teams. You understand security operations, cloud infrastructure, CI/CD, and software migrations well enough to engage substantively, not just track status. A driver, not a facilitator. You move work forward. You follow up, push back, escalate, and hold people accountable, constructively, but consistently. You don't wait for the next meeting to surface a problem. Influential and relationship-driven. You know that infrastructure work gets done through trust, not authority. You build strong relationships across engineering teams, understand what motivates different stakeholders, and use that context to create alignment AI-first in how you work. You don't just talk about AI, you use it daily to move faster, work smarter, and do more with less. You bring that mindset to the teams you work with and actively look for opportunities to automate, accelerate, and improve how programs are run. Comfortable with high volume and ambiguity. You can manage many parallel workstreams without losing track of any of them, and you don't need a clean problem statement to get started. Clear and direct communicator. You tailor your message by audience, engineering teams need different information than engineering VPs, and you make it easy for leadership to understand status and make decisions quickly. Outcome-oriented. You measure success by realizing the impact and what improves, not by the quality of your tracking. Preferred experience (guidance, not gates) 8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech. Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams. Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs. Strong fluency in tools such as Jira, Linear, Asana, or Smartsheet. Track record of managing competing priorities and delivering results without direct authority over engineering teams. Nice to haves Experience in both infrastructure and product engineering contexts. Familiarity with FinOps frameworks and cloud cost optimization programs. Experience building or evolving TPM practices in a nascent or growing function. Hands-on with CI/CD tooling, build systems, or security compliance frameworks. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $192,000—$288,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1789159126000,"2026-09-11 22:42:13","2026-09-11T14:22:52-04:00",192000,288000,"CAD",{"jsonldValid":14,"jsonld":27},{"id":89,"slug":90,"title":91,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":92,"department":37,"content_html":93,"content_text":94,"years":20,"createdAt":81,"updatedAtISO":82,"postedAtISO":95,"hasSalary":14,"salaryMin":41,"salaryMax":42,"currency":43,"schema":96},"93e22a7932df87dfd2dcb660c02786733acf1caeedcdf2d70bdbafcecd1e1fc2","staff-engineer-applied-ai-customer-agent-at-klaviyo-9727e5a5d3","Staff Engineer, Applied AI (Customer Agent)",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch1>\u003Cstrong>Staff Engineer, Applied AI (Customer Agent)\u003C/strong>\u003C/h1>\n\u003Ch2>\u003Cstrong>About the Team:\u003C/strong>\u003C/h2>\n\u003Cp>Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \"AI-native\" actually means: systems that make real judgment calls, not demos.\u003C/p>\n\u003Cp>The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we're building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We're still small enough that one engineer’s work visibly shapes how the whole platform evolves. We're past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role:\u003C/strong>\u003C/h2>\n\u003Cp>As a Staff Engineer, you'll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead-level role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We're looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u003C/p>\n\u003Ch2>\u003Cstrong>How You'll Make an Impact:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u003C/li>\n\u003Cli>Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory &amp; context, failure handling for non-deterministic systems.\u003C/li>\n\u003Cli>Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u003C/li>\n\u003Cli>Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u003C/li>\n\u003Cli>Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u003C/li>\n\u003Cli>Evaluate emerging AI technologies and bring the ones worth betting on into production.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What We're Looking For:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>You've built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You've owned your part of one through launch, incidents, and the operational reality after the demo.\u003C/li>\n\u003Cli>You've learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u003C/li>\n\u003Cli>You've owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u003C/li>\n\u003Cli>You're hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u003C/li>\n\u003Cli>Your patterns and designs are reused by other engineers, and you've unblocked many others’ projects, not just your own.\u003C/li>\n\u003Cli>You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Nice to Haves:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u003C/li>\n\u003Cli>Experience building 0-to-1 products or working in startup environments.\u003C/li>\n\u003Cli>A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u003C/li>\n\u003C/ul>\n\u003Cp>Boston, MA - In-Office Role\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Staff Engineer, Applied AI (Customer Agent) About the Team: Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \"AI-native\" actually means: systems that make real judgment calls, not demos. The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we're building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We're still small enough that one engineer’s work visibly shapes how the whole platform evolves. We're past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought. About the Role: As a Staff Engineer, you'll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead-level role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We're looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them. How You'll Make an Impact: Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall. Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory & context, failure handling for non-deterministic systems. Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer. Define patterns that other engineers adopt, and mentor through design reviews rather than direct management. Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built. Evaluate emerging AI technologies and bring the ones worth betting on into production. What We're Looking For: You've built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You've owned your part of one through launch, incidents, and the operational reality after the demo. You've learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows. You've owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on. You're hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away. Your patterns and designs are reused by other engineers, and you've unblocked many others’ projects, not just your own. You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind. Nice to Haves: Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure. Experience building 0-to-1 products or working in startup environments. A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products. Boston, MA - In-Office Role Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $176,000—$264,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-09-11T17:49:30-04:00",{"jsonldValid":14,"jsonld":27},{"id":98,"slug":99,"title":100,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":76,"country":77,"remote":14,"employmentType":101,"department":37,"content_html":102,"content_text":103,"years":20,"createdAt":104,"updatedAtISO":105,"postedAtISO":106,"hasSalary":14,"salaryMin":107,"salaryMax":108,"currency":86,"schema":109},"cdae90c1909f4cd56db288e3d9cc6dbc60e6d5e2bf7daffb0438fb4f7f01c5ac","senior-security-engineer-detection-and-response-at-klaviyo-2dbb2d105e","Senior Security Engineer - Detection & Response",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers&nbsp;to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Klaviyo is looking for a \u003Cstrong>Senior Security Engineer\u003C/strong> to add to our growing Detection &amp; Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D&amp;R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones.\u003C/p>\n\n\u003Cp>How you will make a difference:\u003C/p>\n\n\u003Cul>\n\u003Cli>Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code&nbsp;\u003C/li>\n\u003Cli>Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms\u003C/li>\n\u003Cli>Respond to alerts, cyber threats, and drive end-to-end incident response investigations\u003C/li>\n\u003Cli>Perform digital forensic investigations to include collection and analysis of evidence&nbsp;&nbsp;&nbsp;\u003C/li>\n\u003Cli>Automate and codify detection and response workflows and processes\u003C/li>\n\u003Cli>Build security tooling to drive automation across D&amp;R lifecycle&nbsp;\u003C/li>\n\u003Cli>Improve and maintain detection and response pipelines and underlying systems\u003C/li>\n\u003Cli>Work with our Threat Intelligence team to identify and respond to sophisticated threats\u003C/li>\n\u003Cli>Develop AI-first security systems to automate detection and response operations&nbsp;\u003C/li>\n\u003Cli>Conduct threat hunts across corporate, cloud and product environments\u003C/li>\n\u003Cli>Support data engineering workflows for core security data lake and SIEM platforms&nbsp;\u003C/li>\n\u003Cli>Be an active member of D&amp;R on-call rotations\u003C/li>\n\u003Cli>Coach and mentor security engineers within the detection &amp; response team\u003C/li>\n\u003C/ul>\n\n\u003Cp>We’d love to hear from you if you have:\u003C/p>\n\n\u003Cul>\n\u003Cli>5+ years of hands-on security experience in modern cloud environments\u003C/li>\n\u003Cli>Experience in triaging and responding to cyber threats\u003C/li>\n\u003Cli>Experience in large-scale log analysis, incident response and/or digital forensics\u003C/li>\n\u003Cli>Experience with centralized security data lakes and SIEM solutions\u003C/li>\n\u003Cli>Hands-on experience in writing detections-as-code\u003C/li>\n\u003Cli>Solid data querying skills (e.g. SQL, Splunk)&nbsp;\u003C/li>\n\u003Cli>Familiarity with large-scale data pipelines and data engineering techniques&nbsp;\u003C/li>\n\u003Cli>Proficient in programming languages to automate / build (e.g., Python, Go or similar)\u003C/li>\n\u003Cli>Proven experience with git/GitHub and CI/CD automations&nbsp;\u003C/li>\n\u003Cli>Familiarity with tactics, techniques, and procedures used by threat actors\u003C/li>\n\u003Cli>Experience being part of detection and response or incident response on-call&nbsp;\u003C/li>\n\u003Cli>Engineering-first and AI-first approach for all work performed\u003C/li>\n\u003Cli>Strong passion for continuous learning and staying updated on evolving technology&nbsp;\u003C/li>\n\u003Cli>Strong oral and written communication skills\u003C/li>\n\u003Cli>Team player with a strong, self-managing work ethic\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;\u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$141,600—$212,400 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our&nbsp;Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>&nbsp; \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice&nbsp;\u003C/em>\u003Cem>here\u003C/em>\u003Cem>&nbsp;and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Senior Security Engineer to add to our growing Detection & Response Team. This is an engineering role that spans the full detection and response lifecycle - leveraging software development practices to build detections, triaging alerts, lead investigations, respond to incidents, perform threat hunting, and build the tooling that keeps us from doing the same work twice. As a member of the team, you will have the opportunity to work on complex large-scale security challenges across Klaviyo’s enterprise, cloud, and product environments, and shape how an engineering-first D&R function uses automation and AI in production, at scale, alongside talented and ambitious colleagues spanning multiple regions and timezones. How you will make a difference: Leverage engineering practices to develop, test, and deploy high-fidelity rule-based and anomaly-based detections-as-code Detect and respond to cyber threats using security data lake, SIEM, and cloud platforms Respond to alerts, cyber threats, and drive end-to-end incident response investigations Perform digital forensic investigations to include collection and analysis of evidence Automate and codify detection and response workflows and processes Build security tooling to drive automation across D&R lifecycle Improve and maintain detection and response pipelines and underlying systems Work with our Threat Intelligence team to identify and respond to sophisticated threats Develop AI-first security systems to automate detection and response operations Conduct threat hunts across corporate, cloud and product environments Support data engineering workflows for core security data lake and SIEM platforms Be an active member of D&R on-call rotations Coach and mentor security engineers within the detection & response team We’d love to hear from you if you have: 5+ years of hands-on security experience in modern cloud environments Experience in triaging and responding to cyber threats Experience in large-scale log analysis, incident response and/or digital forensics Experience with centralized security data lakes and SIEM solutions Hands-on experience in writing detections-as-code Solid data querying skills (e.g. SQL, Splunk) Familiarity with large-scale data pipelines and data engineering techniques Proficient in programming languages to automate / build (e.g., Python, Go or similar) Proven experience with git/GitHub and CI/CD automations Familiarity with tactics, techniques, and procedures used by threat actors Experience being part of detection and response or incident response on-call Engineering-first and AI-first approach for all work performed Strong passion for continuous learning and staying updated on evolving technology Strong oral and written communication skills Team player with a strong, self-managing work ethic Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $141,600—$212,400 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1789072697000,"2026-09-10 22:40:58","2026-09-10T16:23:52-04:00",141600,212400,{"jsonldValid":14,"jsonld":27},1789910260090]