[{"data":1,"prerenderedAt":112},["ShallowReactive",2],{"$fdSujBO9vxhU4mtCutBrsEqp5hxdjFOjb4h7e_nGhw6Y":3,"$fUiQXBvEfLEa6hBQgpOf_OCBEz3Rraf4W9kvL45JgnTE":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"103829e5c9f74bec1dd65301641f7496311ceec3b14de6fe729f67ef86e1beff","admissions-sales-development-representative-at-empowerly-1d6fff17b7","Admissions Sales Development Representative","Empowerly","https://logo.clearbit.com/empowerly.com","Through personalized counseling & a data-driven algorithm, Empowerly makes college admissions expertise more accessible.","E-Learning Providers","Remote","",true,[16],"Full-time","Sales","\u003Cp>\u003Cstrong>About Empowerly\u003C/strong>\u003C/p>\n\n\u003Cp>Empowerly (Empowerly.com) is an education technology company that personalizes college and career counseling with a mission to empower students to become the most successful version of themselves. From college preparation, landing internships, and beyond, we support students in achieving their academic goals.\u003C/p>\n\u003Cp>We provide data-driven education technology, start up and research internship programs, and personalized counseling led by former university Admission Officers and experienced College counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families. \u003C/p>\n\u003Cp>Each student is holistically evaluated through our Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\u003C/p>\n\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\n\u003Cp>Empowerly is seeking a motivated, organized, and results-driven \u003Cstrong>Admissions Sales Development Representative (SDR)\u003C/strong> to join our growing Sales team.\u003C/p>\n\u003Cp>As the first point of contact for prospective families, you'll play a critical role in creating an exceptional first impression while driving qualified opportunities for our Account Executive team. You'll engage with families who have expressed interest in Empowerly, qualify their needs, build trust, and schedule consultations that help students take the next step toward achieving their college admissions goals.\u003C/p>\n\u003Cp>This role is ideal for someone who enjoys building relationships, thrives in a metrics-driven environment, is highly coachable, and is looking to build a long-term career in consultative sales. You should be a quick learner with strong communication skills and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.\u003C/p>\n\n\u003Cbr>\u003Ch2>Responsiblities\u003C/h2>\n\n\u003Cli>\n\u003Cp>Serve as the first point of contact for prospective families, representing Empowerly with professionalism, enthusiasm, and empathy.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Conduct a high volume of outbound outreach through phone, email, SMS, HubSpot, Slack, ZOOM, and other sales engagement platforms.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Engage, qualify, and nurture prospective families to determine their needs and fit for Empowerly's services.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Schedule qualified consultations for the Account Executive team and help build a healthy sales pipeline.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Execute multi-touch outreach campaigns while maintaining high response and conversion rates.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Follow up with prospective families who cancel or miss scheduled consultations to re-engage them in the admissions process.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain accurate records of all prospect interactions, pipeline activity, and customer data within HubSpot.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner closely with the SDR Manager, Sales team, and Marketing team to improve lead generation strategies and optimize conversion rates.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Stay informed on Empowerly's services, the college admissions landscape, and competitor trends.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Meet or exceed monthly, quarterly, and annual performance goals and key performance indicators (KPIs).\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Minimum Qualifications\u003C/h2>\u003Cli>\n\u003Cp>Bachelor's degree from a competitive accredited U.S. university.\u003C/p>\n\u003C/li>\n\u003Cli>\u003Cstrong>Ability to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week\u003C/strong>\u003C/li>\n\u003Cli>\n\u003Cp>One or more years of experience in sales development, inside sales, customer success, recruiting, or another customer-facing role involving significant outbound communication.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong desire to build a long-term career in consultative sales.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent written and verbal communication skills.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable making high-volume outbound phone calls and engaging prospective customers.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Highly organized with exceptional attention to detail and follow-through.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Coachable, resilient, and confident handling objections and feedback.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to work independently and thrive in a fast-paced, fully remote environment.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience using CRM software (HubSpot preferred) and Google Workspace.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Must be legally authorized to work in the United States without current or future employer sponsorship.\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications\u003C/h2>\u003Cli>\n\u003Cp>Previous experience in Education, EdTech, admissions, or college counseling.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience using HubSpot, Kikie, Slack, ZOOM, or similar sales engagement platforms.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience working in a startup or other high-growth environment.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong analytical mindset with the ability to interpret sales metrics and pipeline performance.\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>Schedule\u003C/h2>\u003Cli>\n\u003Cp>Ability to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>Compensation & Benefits\u003C/h2>\u003Cp>The Sales Development Representative (SDR) role is a full-time, exempt position working remotely. Total OTE compensation for this role is $85,000-$90,000 split between base salary + monthly variable compensation. We offer a competitive benefits package that includes health / dental / vision insurance, paid vacation and sick days, and a 401k. In addition to our tangible benefits, Empowerly provides our people the opportunity to learn and grow within a supportive team environment.\u003C/p>","About Empowerly\n\nEmpowerly (Empowerly.com) is an education technology company that personalizes college and career counseling with a mission to empower students to become the most successful version of themselves. From college preparation, landing internships, and beyond, we support students in achieving their academic goals.\nWe provide data-driven education technology, start up and research internship programs, and personalized counseling led by former university Admission Officers and experienced College counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families. \nEach student is holistically evaluated through our Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\n\nAbout the Role\n\nEmpowerly is seeking a motivated, organized, and results-driven Admissions Sales Development Representative (SDR) to join our growing Sales team.\nAs the first point of contact for prospective families, you'll play a critical role in creating an exceptional first impression while driving qualified opportunities for our Account Executive team. You'll engage with families who have expressed interest in Empowerly, qualify their needs, build trust, and schedule consultations that help students take the next step toward achieving their college admissions goals.\nThis role is ideal for someone who enjoys building relationships, thrives in a metrics-driven environment, is highly coachable, and is looking to build a long-term career in consultative sales. You should be a quick learner with strong communication skills and have the ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability.\n\nResponsiblities\n\n\nServe as the first point of contact for prospective families, representing Empowerly with professionalism, enthusiasm, and empathy.\n\n\nConduct a high volume of outbound outreach through phone, email, SMS, HubSpot, Slack, ZOOM, and other sales engagement platforms.\n\n\nEngage, qualify, and nurture prospective families to determine their needs and fit for Empowerly's services.\n\n\nSchedule qualified consultations for the Account Executive team and help build a healthy sales pipeline.\n\n\nExecute multi-touch outreach campaigns while maintaining high response and conversion rates.\n\n\nFollow up with prospective families who cancel or miss scheduled consultations to re-engage them in the admissions process.\n\n\nMaintain accurate records of all prospect interactions, pipeline activity, and customer data within HubSpot.\n\n\nPartner closely with the SDR Manager, Sales team, and Marketing team to improve lead generation strategies and optimize conversion rates.\n\n\nStay informed on Empowerly's services, the college admissions landscape, and competitor trends.\n\n\nMeet or exceed monthly, quarterly, and annual performance goals and key performance indicators (KPIs).\n\n\nMinimum Qualifications\nBachelor's degree from a competitive accredited U.S. university.\n\nAbility to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week\n\nOne or more years of experience in sales development, inside sales, customer success, recruiting, or another customer-facing role involving significant outbound communication.\n\n\nStrong desire to build a long-term career in consultative sales.\n\n\nExcellent written and verbal communication skills.\n\n\nComfortable making high-volume outbound phone calls and engaging prospective customers.\n\n\nHighly organized with exceptional attention to detail and follow-through.\n\n\nCoachable, resilient, and confident handling objections and feedback.\n\n\nAbility to work independently and thrive in a fast-paced, fully remote environment.\n\n\nExperience using CRM software (HubSpot preferred) and Google Workspace.\n\n\nMust be legally authorized to work in the United States without current or future employer sponsorship.\nPreferred Qualifications\nPrevious experience in Education, EdTech, admissions, or college counseling.\n\n\nExperience using HubSpot, Kikie, Slack, ZOOM, or similar sales engagement platforms.\n\n\nExperience working in a startup or other high-growth environment.\n\n\nStrong analytical mindset with the ability to interpret sales metrics and pipeline performance.\nSchedule\nAbility to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week\nCompensation & BenefitsThe Sales Development Representative (SDR) role is a full-time, exempt position working remotely. Total OTE compensation for this role is $85,000-$90,000 split between base salary + monthly variable compensation. We offer a competitive benefits package that includes health / dental / vision insurance, paid vacation and sick days, and a 401k. In addition to our tangible benefits, Empowerly provides our people the opportunity to learn and grow within a supportive team environment.",0,1784626164000,"2026-07-21 11:31:50","2026-07-13T23:11:16.465Z",false,85000,90000,"USD",{"jsonldValid":24,"jsonld":13},{"jobs":30},[31,46,60,69,90,99],{"id":32,"slug":33,"title":34,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":35,"country":36,"remote":14,"employmentType":37,"department":39,"content_html":40,"content_text":41,"years":20,"createdAt":42,"updatedAtISO":43,"postedAtISO":44,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":45},"97144c658f5ec3e6c74d58d153b8368d1e95e385a645f81f32316f8a479b67f0","community-manager-senior-level-considered-at-empowerly-82771e1f52","Community Manager (Senior Level Considered)","Remote / PDT Time Zone","Pdt Time Zone",[38],"Internship","Other","\u003Cp>\u003Cspan>Empowerly (\u003C/span>Empowerly.com\u003Cspan>) is an education technology company that personalizes college and career counseling with a mission to empower students to become the most successful version of themselves. From college preparation, landing internships, and beyond, we support students in achieving their academic goals.\u003C/span>\u003C/p>\n\n\u003Cp>We provide data-driven education technology, start up and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families.\u003C/p>\n\n\u003Cp>Each student is holistically evaluated through our Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\u003C/p>\n\n\u003Cp>Empowerly raised $30 million from investors, including Goodwater Capital, Conductive Ventures, FJ Labs, Scrum Ventures, Translink Capital, Azure Capital Partners, and Spero Ventures.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\n\u003Cp>Empowerly is looking for a Community Manager to support students and families throughout their college admissions journey.\u003C/p>\n\u003Cp>As a Community Manager, you will serve as a key point of contact for families, helping ensure they have a smooth and positive experience with Empowerly. You'll work closely with students, parents, counselors, and internal teams to answer questions, solve problems, coordinate next steps, and help families get the most out of our services.\u003C/p>\n\u003Cp>This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and can balance relationship-building with strong organization and attention to detail.\u003C/p>\n\u003Cp>For candidates with additional experience, there may be an opportunity to join at the Senior Community Manager level. Senior Community Managers take on more complex family situations, help drive process improvements, and serve as a resource for other members of the Community Management team.\u003C/p>\n\u003Cbr>\u003Ch2>Responsibilities\u003C/h2>\n\u003Ch3>Student and Family Support\u003C/h3>\n\n\u003Cli>\n\u003Cp>Serve as a primary point of contact for students and families throughout their Empowerly experience\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Build strong relationships with families through proactive communication and support\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Answer questions, troubleshoot concerns, and help families navigate the admissions process\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with counselors and internal teams to ensure students stay on track toward their goals\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Monitor student engagement and identify opportunities for additional support\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Deliver a high level of customer service in every interaction\u003C/p>\n\u003C/li>\n\n\u003Ch3>Community Management Operations\u003C/h3>\n\n\u003Cli>\n\u003Cp>Manage incoming support requests and customer communications\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain accurate records and documentation within Empowerly systems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Coordinate family communications related to onboarding, counselor transitions, scheduling, and other program updates\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Complete operational tasks accurately and efficiently\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Help ensure a consistent experience for families across all stages of the program\u003C/p>\n\u003C/li>\n\n\u003Ch3>Escalations and Problem Solving\u003C/h3>\n\n\u003Cli>\n\u003Cp>Resolve customer concerns with professionalism, empathy, and sound judgment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Escalate issues when appropriate while maintaining a positive experience for families\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>For senior-level team members, serve as a point person for more complex or sensitive customer situations\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with Community Operations leadership to identify recurring challenges and recommend solutions\u003C/p>\n\u003C/li>\n\n\u003Ch3>Process Improvement and Projects\u003C/h3>\n\n\u003Cli>\n\u003Cp>Identify opportunities to improve workflows and the family experience\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Share feedback and ideas that help the team work more effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support projects that improve Community Management operations\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>For senior-level team members, take ownership of larger operational initiatives and coordinate projects involving multiple stakeholders\u003C/p>\n\u003C/li>\n\n\u003Ch3>Team Collaboration\u003C/h3>\n\n\u003Cli>\n\u003Cp>Work closely with counselors, operations leaders, and cross-functional teams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to a positive, collaborative team environment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support onboarding and training efforts for new team members as needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Remain flexible and adaptable as business needs evolve\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Minimum Qualifications\u003C/h2>\n\n\u003Cli>\n\u003Cp>Bachelor's degree from an accredited university\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>4+ years of experience in customer service, customer success, account management, education, operations, or a related field\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience working directly with customers, students, families, or clients\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong written and verbal communication skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent organization and attention to detail\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to manage multiple priorities and stay calm under pressure\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong problem-solving skills and sound judgment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfort learning and working within multiple systems and technologies\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to work independently in a remote environment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>A positive attitude, strong empathy, and a genuine desire to help others\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Must be legally authorized to work in the United States without current or future sponsorship\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Must reside and work within the United States\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Preferred Qualifications\u003C/h2>\n\n\u003Cli>\n\u003Cp>College admissions, college counseling, educational services, tutoring, or coaching background\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with customer support platforms such as Zendesk, HubSpot, or Aircall\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong customer service and conflict resolution skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Project coordination or process improvement exposure\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to support and guide teammates in a collaborative environment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfort working in a fast-paced, growing organization\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Senior Level Consideration\u003C/h2>\n\u003Cp>Candidates may be considered for a Senior Community Manager title based on their experience and demonstrated ability to:\u003C/p>\n\n\u003Cli>\n\u003Cp>Handle complex customer situations independently\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Lead operational projects and process improvements\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Drive customer satisfaction and retention efforts\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Serve as a trusted resource for teammates\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify opportunities to improve systems, workflows, and the overall customer experience\u003C/p>\n\u003C/li>\n\n\u003Cp>Title and compensation will be determined based on experience, qualifications, and demonstrated impact.\u003C/p>\n\u003Cbr>\u003Ch2>Location\u003C/h2>\n\n\u003Cli>\n\u003Cp>Remote position within the United States\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Candidates must reside and work within the United States\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Candidates must be legally authorized to work in the United States without current or future sponsorship\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Occasional business travel may be required for team meetings or company events\u003C/p>\n\u003C/li>","Empowerly (Empowerly.com) is an education technology company that personalizes college and career counseling with a mission to empower students to become the most successful version of themselves. From college preparation, landing internships, and beyond, we support students in achieving their academic goals.\n\nWe provide data-driven education technology, start up and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families.\n\nEach student is holistically evaluated through our Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\n\nEmpowerly raised $30 million from investors, including Goodwater Capital, Conductive Ventures, FJ Labs, Scrum Ventures, Translink Capital, Azure Capital Partners, and Spero Ventures.\nAbout the Role\nEmpowerly is looking for a Community Manager to support students and families throughout their college admissions journey.\nAs a Community Manager, you will serve as a key point of contact for families, helping ensure they have a smooth and positive experience with Empowerly. You'll work closely with students, parents, counselors, and internal teams to answer questions, solve problems, coordinate next steps, and help families get the most out of our services.\nThis role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and can balance relationship-building with strong organization and attention to detail.\nFor candidates with additional experience, there may be an opportunity to join at the Senior Community Manager level. Senior Community Managers take on more complex family situations, help drive process improvements, and serve as a resource for other members of the Community Management team.\nResponsibilities\nStudent and Family Support\n\n\nServe as a primary point of contact for students and families throughout their Empowerly experience\n\n\nBuild strong relationships with families through proactive communication and support\n\n\nAnswer questions, troubleshoot concerns, and help families navigate the admissions process\n\n\nPartner with counselors and internal teams to ensure students stay on track toward their goals\n\n\nMonitor student engagement and identify opportunities for additional support\n\n\nDeliver a high level of customer service in every interaction\n\n\nCommunity Management Operations\n\n\nManage incoming support requests and customer communications\n\n\nMaintain accurate records and documentation within Empowerly systems\n\n\nCoordinate family communications related to onboarding, counselor transitions, scheduling, and other program updates\n\n\nComplete operational tasks accurately and efficiently\n\n\nHelp ensure a consistent experience for families across all stages of the program\n\n\nEscalations and Problem Solving\n\n\nResolve customer concerns with professionalism, empathy, and sound judgment\n\n\nEscalate issues when appropriate while maintaining a positive experience for families\n\n\nFor senior-level team members, serve as a point person for more complex or sensitive customer situations\n\n\nPartner with Community Operations leadership to identify recurring challenges and recommend solutions\n\n\nProcess Improvement and Projects\n\n\nIdentify opportunities to improve workflows and the family experience\n\n\nShare feedback and ideas that help the team work more effectively\n\n\nSupport projects that improve Community Management operations\n\n\nFor senior-level team members, take ownership of larger operational initiatives and coordinate projects involving multiple stakeholders\n\n\nTeam Collaboration\n\n\nWork closely with counselors, operations leaders, and cross-functional teams\n\n\nContribute to a positive, collaborative team environment\n\n\nSupport onboarding and training efforts for new team members as needed\n\n\nRemain flexible and adaptable as business needs evolve\n\n\nMinimum Qualifications\n\n\nBachelor's degree from an accredited university\n\n\n4+ years of experience in customer service, customer success, account management, education, operations, or a related field\n\n\nExperience working directly with customers, students, families, or clients\n\n\nStrong written and verbal communication skills\n\n\nExcellent organization and attention to detail\n\n\nAbility to manage multiple priorities and stay calm under pressure\n\n\nStrong problem-solving skills and sound judgment\n\n\nComfort learning and working within multiple systems and technologies\n\n\nAbility to work independently in a remote environment\n\n\nA positive attitude, strong empathy, and a genuine desire to help others\n\n\nMust be legally authorized to work in the United States without current or future sponsorship\n\n\nMust reside and work within the United States\n\n\nPreferred Qualifications\n\n\nCollege admissions, college counseling, educational services, tutoring, or coaching background\n\n\nFamiliarity with customer support platforms such as Zendesk, HubSpot, or Aircall\n\n\nStrong customer service and conflict resolution skills\n\n\nProject coordination or process improvement exposure\n\n\nAbility to support and guide teammates in a collaborative environment\n\n\nComfort working in a fast-paced, growing organization\n\n\nSenior Level Consideration\nCandidates may be considered for a Senior Community Manager title based on their experience and demonstrated ability to:\n\n\nHandle complex customer situations independently\n\n\nLead operational projects and process improvements\n\n\nDrive customer satisfaction and retention efforts\n\n\nServe as a trusted resource for teammates\n\n\nIdentify opportunities to improve systems, workflows, and the overall customer experience\n\n\nTitle and compensation will be determined based on experience, qualifications, and demonstrated impact.\nLocation\n\n\nRemote position within the United States\n\n\nCandidates must reside and work within the United States\n\n\nCandidates must be legally authorized to work in the United States without current or future sponsorship\n\n\nOccasional business travel may be required for team meetings or company events",1781839562000,"2026-06-19 05:26:43","2026-06-18T20:50:15.221Z",{"jsonldValid":24,"jsonld":13},{"id":47,"slug":48,"title":49,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":50,"country":51,"remote":14,"employmentType":52,"department":39,"content_html":54,"content_text":55,"years":20,"createdAt":56,"updatedAtISO":57,"postedAtISO":58,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":59},"62c93b975b3300afed4a519a574220600ffa4b34a587e7f6c5019bbf1174028e","community-manager-at-empowerly-0e78e587de","Community Manager","Remote / EDT Time Zone","Edt Time Zone",[53],"Contract","\u003Cp>\u003Cstrong>About Empowerly\u003C/strong>\u003C/p>\n\u003Cp>Empowerly (Empowerly.com) is an education technology company that personalizes college and career counseling, with a mission to empower students to become the most successful version of themselves. \u003C/p>\n\u003Cp>We provide data-driven education technology, start up and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families.\u003C/p>\n\u003Cp>Each student is holistically evaluated through our  Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\u003C/p>\n\u003Cp>We are a fully remote, global workforce focused on building world-class, college admissions advisory services and programs. \u003C/p>\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\nCommunity Managers are an integral part of the overall mission of Empowerly. Our Community Management team ensures a holistically positive experience through the Empowerly journey for our students and families, and our marketplace of College Counselors. Community Managers also work on various internal programs that lead to student success. We are seeking an experienced, organized, and customer-oriented Community Manager who will integrate well with our team and provide exceptional service to our marketplace of College Counselors, and our students and families.\u003Cbr>\u003Ch2>REQUIREMENTS AND RESPONSIBILITIES\u003C/h2>\n\n\u003Cli>\n\u003Cp>Assist families and students during their Empowerly journey to put their best foot forward in the college admissions process\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Help families get started with counseling journey upon registration (onboarding call, ensuring good fit with counselor, sessions scheduled, questions answered, etc)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Respond and resolve all incoming customer communications within internal SLAs. Work cross-functionally with other internal groups to ensure customers have the best possible outcomes\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Provide phone and email support using CRM tools\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support Head of Counselors in ensuring optimal performance of College Admissions Counselors\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Serve as the resource for the community when questions arise from counselors and families and provide consistent, accurate information across different platforms (Slack, email, phone, video, team meetings, webinars, etc)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Create and improve processes to ensure quality counseling, regular meetings between students and counselors, clear instructions for new families and counselors, realistic expectations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Monitor satisfaction through routine surveys\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work with a team to manage Empowerly’s operations processes and contractor teams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with teams in cross-functional, integrated setting\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Help the Operations Team to scale by improving processes and solving complex problems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Represent Empowerly’s brand to current and prospective customers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Perform other duties as assigned\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Business Travel as Needed for Team Building, Conferences, etc.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work some evening and weekend hours (schedule may vary by week, “flex” schedule)\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>MINIMUM QUALIFICATIONS\u003C/h2>\u003Cli>\u003Cstrong>At this time, we are only considering U.S. citizens who are based in the United States\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Preferred Candidates will live in EST or CST\u003C/strong>\u003C/li>\n\u003Cli>\n\u003Cp>Possess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Have 1-2 years of experience in student support, customer service, or other customer experience role; bonus if within a college counseling firm\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiar with college preparation, application, and admission processes\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to establish and maintain effective working relationships with others\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Possess high standards of conduct and attitude, demonstrating empathy and patience when handling customer service issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Be a clear communicator with exceptional follow-up skills for closing communication loops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to motivate others and convey information effectively and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to come up with unique or innovative ideas, and creative ways to solve problems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to work in a fast-paced environment, and take on competing priorities and developing work streams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Possess knowledge of customer experience satisfaction\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to work some weekend hours (schedule may vary by week, “flex” schedule)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Savvy with Google Workspaces and other modern technologies\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Be a highly adaptive, self-motivated professional  \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Be detailed-oriented\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to adapt evenings and weekends into work schedule\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications\u003C/h2>\u003Cli>Experience with Zendesk, Aircall, Hubspot, and/or similar platforms\u003C/li>\n\u003Cli>Possess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\u003C/li>\n\u003Cli>Familiar with college preparation, application, and admission processes\u003C/li>","About Empowerly\nEmpowerly (Empowerly.com) is an education technology company that personalizes college and career counseling, with a mission to empower students to become the most successful version of themselves. \nWe provide data-driven education technology, start up and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families.\nEach student is holistically evaluated through our  Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\nWe are a fully remote, global workforce focused on building world-class, college admissions advisory services and programs. \nAbout the Role\nCommunity Managers are an integral part of the overall mission of Empowerly. Our Community Management team ensures a holistically positive experience through the Empowerly journey for our students and families, and our marketplace of College Counselors. Community Managers also work on various internal programs that lead to student success. We are seeking an experienced, organized, and customer-oriented Community Manager who will integrate well with our team and provide exceptional service to our marketplace of College Counselors, and our students and families.REQUIREMENTS AND RESPONSIBILITIES\n\n\nAssist families and students during their Empowerly journey to put their best foot forward in the college admissions process\n\n\nHelp families get started with counseling journey upon registration (onboarding call, ensuring good fit with counselor, sessions scheduled, questions answered, etc)\n\n\nRespond and resolve all incoming customer communications within internal SLAs. Work cross-functionally with other internal groups to ensure customers have the best possible outcomes\n\n\nProvide phone and email support using CRM tools\n\n\nSupport Head of Counselors in ensuring optimal performance of College Admissions Counselors\n\n\nServe as the resource for the community when questions arise from counselors and families and provide consistent, accurate information across different platforms (Slack, email, phone, video, team meetings, webinars, etc)\n\n\nCreate and improve processes to ensure quality counseling, regular meetings between students and counselors, clear instructions for new families and counselors, realistic expectations.\n\n\nMonitor satisfaction through routine surveys\n\n\nWork with a team to manage Empowerly’s operations processes and contractor teams\n\n\nPartner with teams in cross-functional, integrated setting\n\n\nHelp the Operations Team to scale by improving processes and solving complex problems\n\n\nRepresent Empowerly’s brand to current and prospective customers\n\n\nPerform other duties as assigned\n\n\nBusiness Travel as Needed for Team Building, Conferences, etc.\n\n\nWork some evening and weekend hours (schedule may vary by week, “flex” schedule)\n\n\nMINIMUM QUALIFICATIONSAt this time, we are only considering U.S. citizens who are based in the United States\nPreferred Candidates will live in EST or CST\n\nPossess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\n\n\nHave 1-2 years of experience in student support, customer service, or other customer experience role; bonus if within a college counseling firm\n\n\nFamiliar with college preparation, application, and admission processes\n\n\nAble to establish and maintain effective working relationships with others\n\n\nPossess high standards of conduct and attitude, demonstrating empathy and patience when handling customer service issues\n\n\nBe a clear communicator with exceptional follow-up skills for closing communication loops\n\n\nAble to motivate others and convey information effectively and accurately\n\n\nAble to come up with unique or innovative ideas, and creative ways to solve problems\n\n\nAble to work in a fast-paced environment, and take on competing priorities and developing work streams\n\n\nPossess knowledge of customer experience satisfaction\n\n\nAble to work some weekend hours (schedule may vary by week, “flex” schedule)\n\n\nSavvy with Google Workspaces and other modern technologies\n\n\nBe a highly adaptive, self-motivated professional  \n\n\nBe detailed-oriented\n\n\nAble to adapt evenings and weekends into work schedule\nPreferred QualificationsExperience with Zendesk, Aircall, Hubspot, and/or similar platforms\nPossess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\nFamiliar with college preparation, application, and admission processes",1781235453000,"2026-06-12 05:39:47","2026-06-09T16:29:36.753Z",{"jsonldValid":24,"jsonld":13},{"id":61,"slug":62,"title":63,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":50,"country":51,"remote":14,"employmentType":64,"department":39,"content_html":65,"content_text":66,"years":20,"createdAt":56,"updatedAtISO":57,"postedAtISO":67,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":68},"1d1fcbb2a610dbdcc6433e53248d38928c8dc1174b50ba2bbacf77e3ad6a65e0","community-manager-mandarin-speaking-at-empowerly-22f8e433a9","Community Manager (Mandarin Speaking)",[53],"\u003Cp>\u003Cstrong>About Empowerly\u003C/strong>\u003C/p>\n\u003Cp>Empowerly (Empowerly.com) is an education technology company that personalizes college and career counseling, with a mission to empower students to become the most successful version of themselves. \u003C/p>\n\u003Cp>We provide data-driven education technology, start up and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families.\u003C/p>\n\u003Cp>Each student is holistically evaluated through our  Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\u003C/p>\n\u003Cp>We are a fully remote, global workforce focused on building world-class, college admissions advisory services and programs. \u003C/p>\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\nCommunity Managers are an integral part of the overall mission of Empowerly. Our Community Management team ensures a holistically positive experience through the Empowerly journey for our students and families, and our marketplace of College Counselors. Community Managers also work on various internal programs that lead to student success. We are seeking an experienced, organized, and customer-oriented Community Manager who will integrate well with our team and provide exceptional service to our marketplace of College Counselors, and our students and families.\u003Cbr>\u003Cbr>We are seeking an experienced, organized, and customer-oriented Community Manager who is \u003Cstrong>fluent in both Mandarin and English\u003C/strong> and can provide exceptional support to Mandarin-speaking students and families while integrating seamlessly with our broader team. This individual will serve as a trusted resource for families throughout the college admissions process and ensure a high-quality experience across all stages of the Empowerly journey.\u003Cbr>\u003Ch2>REQUIREMENTS AND RESPONSIBILITIES\u003C/h2>\u003Cli>\u003Cstrong>Fluent in both Mandarin and English\u003C/strong>\u003C/li>\n\u003Cli>\n\u003Cp>Assist families and students during their Empowerly journey to put their best foot forward in the college admissions process\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Help families get started with counseling journey upon registration (onboarding call, ensuring good fit with counselor, sessions scheduled, questions answered, etc)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Respond and resolve all incoming customer communications within internal SLAs. Work cross-functionally with other internal groups to ensure customers have the best possible outcomes\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Provide phone and email support using CRM tools\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support Head of Counselors in ensuring optimal performance of College Admissions Counselors\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Serve as the resource for the community when questions arise from counselors and families and provide consistent, accurate information across different platforms (Slack, email, phone, video, team meetings, webinars, etc)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Create and improve processes to ensure quality counseling, regular meetings between students and counselors, clear instructions for new families and counselors, realistic expectations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Monitor satisfaction through routine surveys\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work with a team to manage Empowerly’s operations processes and contractor teams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with teams in cross-functional, integrated setting\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Help the Operations Team to scale by improving processes and solving complex problems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Represent Empowerly’s brand to current and prospective customers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Perform other duties as assigned\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Business Travel as Needed for Team Building, Conferences, etc.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work some evening and weekend hours (schedule may vary by week, “flex” schedule)\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>MINIMUM QUALIFICATIONS\u003C/h2>\u003Cli>\u003Cstrong>At this time, we are only considering U.S. citizens who are based in the United States\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Preferred Candidates will live in EST or CST\u003C/strong>\u003C/li>\n\u003Cli>\n\u003Cp>Possess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Have 1-2 years of experience in student support, customer service, or other customer experience role; bonus if within a college counseling firm\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiar with college preparation, application, and admission processes\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to establish and maintain effective working relationships with others\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Possess high standards of conduct and attitude, demonstrating empathy and patience when handling customer service issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Be a clear communicator with exceptional follow-up skills for closing communication loops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to motivate others and convey information effectively and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to come up with unique or innovative ideas, and creative ways to solve problems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to work in a fast-paced environment, and take on competing priorities and developing work streams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Possess knowledge of customer experience satisfaction\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to work some weekend hours (schedule may vary by week, “flex” schedule)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Savvy with Google Workspaces and other modern technologies\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Be a highly adaptive, self-motivated professional  \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Be detailed-oriented\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Able to adapt evenings and weekends into work schedule\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>Preferred Qualifications\u003C/h2>\u003Cli>Experience with Zendesk, Aircall, Hubspot, and/or similar platforms\u003C/li>\n\u003Cli>Possess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\u003C/li>\n\u003Cli>Familiar with college preparation, application, and admission processes\u003C/li>","About Empowerly\nEmpowerly (Empowerly.com) is an education technology company that personalizes college and career counseling, with a mission to empower students to become the most successful version of themselves. \nWe provide data-driven education technology, start up and research internship programs, and personalized counseling led by former college Admission Officers and experienced college counselors. We are a rapidly growing, mission-driven, and venture-backed company. It takes a unified team committed to our core values – collaboration, data driven, and empowerment – to achieve this goal and a fast-moving team committed to serving the needs of families.\nEach student is holistically evaluated through our  Empowerly Score™ — the only predictive technology that can also quantify subjective material. Each student is offered a three-pronged approach to evaluate academics, essays, and extracurricular activities – providing them a 360-degree view of how to be competitive against other applicants.\nWe are a fully remote, global workforce focused on building world-class, college admissions advisory services and programs. \nAbout the Role\nCommunity Managers are an integral part of the overall mission of Empowerly. Our Community Management team ensures a holistically positive experience through the Empowerly journey for our students and families, and our marketplace of College Counselors. Community Managers also work on various internal programs that lead to student success. We are seeking an experienced, organized, and customer-oriented Community Manager who will integrate well with our team and provide exceptional service to our marketplace of College Counselors, and our students and families.We are seeking an experienced, organized, and customer-oriented Community Manager who is fluent in both Mandarin and English and can provide exceptional support to Mandarin-speaking students and families while integrating seamlessly with our broader team. This individual will serve as a trusted resource for families throughout the college admissions process and ensure a high-quality experience across all stages of the Empowerly journey.REQUIREMENTS AND RESPONSIBILITIESFluent in both Mandarin and English\n\nAssist families and students during their Empowerly journey to put their best foot forward in the college admissions process\n\n\nHelp families get started with counseling journey upon registration (onboarding call, ensuring good fit with counselor, sessions scheduled, questions answered, etc)\n\n\nRespond and resolve all incoming customer communications within internal SLAs. Work cross-functionally with other internal groups to ensure customers have the best possible outcomes\n\n\nProvide phone and email support using CRM tools\n\n\nSupport Head of Counselors in ensuring optimal performance of College Admissions Counselors\n\n\nServe as the resource for the community when questions arise from counselors and families and provide consistent, accurate information across different platforms (Slack, email, phone, video, team meetings, webinars, etc)\n\n\nCreate and improve processes to ensure quality counseling, regular meetings between students and counselors, clear instructions for new families and counselors, realistic expectations.\n\n\nMonitor satisfaction through routine surveys\n\n\nWork with a team to manage Empowerly’s operations processes and contractor teams\n\n\nPartner with teams in cross-functional, integrated setting\n\n\nHelp the Operations Team to scale by improving processes and solving complex problems\n\n\nRepresent Empowerly’s brand to current and prospective customers\n\n\nPerform other duties as assigned\n\n\nBusiness Travel as Needed for Team Building, Conferences, etc.\n\n\nWork some evening and weekend hours (schedule may vary by week, “flex” schedule)\nMINIMUM QUALIFICATIONSAt this time, we are only considering U.S. citizens who are based in the United States\nPreferred Candidates will live in EST or CST\n\nPossess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\n\n\nHave 1-2 years of experience in student support, customer service, or other customer experience role; bonus if within a college counseling firm\n\n\nFamiliar with college preparation, application, and admission processes\n\n\nAble to establish and maintain effective working relationships with others\n\n\nPossess high standards of conduct and attitude, demonstrating empathy and patience when handling customer service issues\n\n\nBe a clear communicator with exceptional follow-up skills for closing communication loops\n\n\nAble to motivate others and convey information effectively and accurately\n\n\nAble to come up with unique or innovative ideas, and creative ways to solve problems\n\n\nAble to work in a fast-paced environment, and take on competing priorities and developing work streams\n\n\nPossess knowledge of customer experience satisfaction\n\n\nAble to work some weekend hours (schedule may vary by week, “flex” schedule)\n\n\nSavvy with Google Workspaces and other modern technologies\n\n\nBe a highly adaptive, self-motivated professional  \n\n\nBe detailed-oriented\n\n\nAble to adapt evenings and weekends into work schedule\nPreferred QualificationsExperience with Zendesk, Aircall, Hubspot, and/or similar platforms\nPossess an undergraduate and/or graduate degree from a Top 100 undergraduate institution\nFamiliar with college preparation, application, and admission processes","2026-06-09T19:09:45.895Z",{"jsonldValid":24,"jsonld":13},{"id":70,"slug":71,"title":72,"companyname":73,"companylogo":74,"companyTagline":75,"companyIndustry":76,"city":77,"country":77,"remote":24,"employmentType":78,"department":80,"content_html":81,"content_text":82,"years":20,"createdAt":83,"updatedAtISO":84,"postedAtISO":85,"hasSalary":24,"salaryMin":86,"salaryMax":87,"currency":88,"schema":89},"5565ec257e75edae7991d1c84dfa4d9a485f012b4333c6a713d0c74d84829113","director-content-marketing-at-viral-nation-43caff6cf1","Director, Content Marketing","Viral Nation","https://logo.clearbit.com/viralnation.com","We're a social & digital-first marketing agency, pushing the boundaries to deliver measurable results to brands globally","Advertising Services","Canada",[79],"Freelance","Marketing","\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>The Director, Content Marketing will craft the vision, strategy, and direction for Viral Nation's content initiatives and build a high-performing, revenue-focused content function that operates as an engine for demand and lead generation. Reporting to the VP, Lead Generation, this role owns content strategy and execution end-to-end from editorial vision and SEO to distribution, brand governance, and performance reporting with a mandate to convert content into measurable pipeline across B2B and B2C audiences. Success is defined not by output volume but by contribution to the funnel: MQLs, SQLs, pipeline influence, and cost-per-lead efficiency. As a social-first influencer marketing agency, we move at the speed of culture the right leader can build repeatable systems that produce high-quality content at scale and capitalize on cultural moments in real time. This is a role for a leader who is equal parts editorial strategist, performance marketer, and team builder.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Translate complex business objectives into a cohesive, long-term content strategy and editorial calendar tied to demand-generation and pipeline goals across the full funnel (awareness, consideration, conversion, retention).\u003C/li>\n\u003Cli>Design content-to-conversion pathways, gated assets, nurture tracks, landing pages, and CTAs that capture, qualify, and advance leads in partnership with the demand-gen team.\u003C/li>\n\u003Cli>Manage the content calendar with executive stakeholders, mapped to campaigns, launches, and industry moments, with clear funnel-stage intent for every asset.\u003C/li>\n\u003Cli>Lead competitive and industry research to inform a differentiated, forward-looking content approach.\u003C/li>\n\u003Cli>Build, manage, and mentor a high-performing team of writers, editors, designers, and social specialists, plus a scalable freelance/agency bench.\u003C/li>\n\u003Cli>Establish repeatable systems, workflows, and AI-assisted processes that deliver quality content at the speed and volume a social-first agency demands.\u003C/li>\n\u003Cli>Define, instrument, and own the content KPIs that matter to lead gen: traffic-to-lead conversion, MQL/SQL volume, pipeline influenced and sourced, cost-per-lead, engagement-to-conversion rates, and content-assisted revenue and ROI.\u003C/li>\n\u003Cli>Build the tracking and attribution framework UTMs, conversion events, multi-touch attribution with marketing ops/RevOps, ensuring content performance is visible in the CRM and marketing automation stack (e.g., HubSpot).\u003C/li>\n\u003Cli>Run a continuous test-and-optimize cycle (A/B testing headlines, formats, CTAs, offers) and reallocate effort toward what generates the most qualified demand.\u003C/li>\n\u003Cli>Oversee the creation of high-impact, SEO-optimized content that drives organic acquisition, thought leadership, and brand authority built to rank and to convert.\u003C/li>\n\u003Cli>Optimize all content in collaboration with SEO experts, leveraging performance data and search trends to grow qualified organic traffic and downstream conversion.\u003C/li>\n\u003Cli>Lead integrated content distribution strategies across owned, earned, and paid channels to maximize reach, engagement, and lead-capture efficiency.\u003C/li>\n\u003Cli>Partner with cross-functional leaders across SEO, product, sales, and demand gen to align content with product launches and the buyer journey, fuel active campaigns, and enable sales.\u003C/li>\n\u003Cli>Enforce editorial standards and ensure messaging stays consistent with brand guidelines across all customer touchpoints.\u003C/li>\n\u003Cli>Deliver actionable performance reporting and executive-level insights to senior marketing leadership to guide investment and prioritization.\u003C/li>\n\u003Cli>Champion innovation in content marketing by staying ahead of industry trends, platform shifts, AI-driven content workflows, and emerging audience behaviors.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor's degree or higher in Marketing, Communications, Journalism, English, Business, or a related field.\u003C/li>\n\u003Cli>7+ years in content marketing, digital marketing, or communications, including experience owning content as a lead-generation channel and leading a team agency, B2B/B2C, or high-growth environment preferred.\u003C/li>\n\u003Cli>Demonstrated track record of using content to drive measurable pipeline: proven results in traffic-to-lead conversion, MQL/SQL growth, and content-influenced revenue and ROI.\u003C/li>\n\u003Cli>Strong leadership and executive-level presentation skills, with experience building and mentoring multi-disciplinary content teams and managing freelance/agency resources.\u003C/li>\n\u003Cli>Deep understanding of SEO and MarTech stacks Google Analytics/GA4, SEO tools (e.g., Ahrefs, Semrush), and marketing automation/CRM (e.g., HubSpot) plus content distribution across owned, earned, and paid channels.\u003C/li>\n\u003Cli>Ability to produce quality content at speed and scale, with fluency in the influencer and social-first marketing landscape.\u003C/li>\n\u003Cli>Data-driven, funnel-minded, and comfortable being accountable to revenue-adjacent metrics.\u003C/li>\n\u003C/ul>\n\n\u003Cp>This role has an annual salary range of \u003Cstrong>$120,000 to $140,000 CAD.\u003C/strong>\u003C/p>\n\n\u003Cp>This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\u003C/p>\n\u003Cbr>Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!The Director, Content Marketing will craft the vision, strategy, and direction for Viral Nation's content initiatives and build a high-performing, revenue-focused content function that operates as an engine for demand and lead generation. Reporting to the VP, Lead Generation, this role owns content strategy and execution end-to-end from editorial vision and SEO to distribution, brand governance, and performance reporting with a mandate to convert content into measurable pipeline across B2B and B2C audiences. Success is defined not by output volume but by contribution to the funnel: MQLs, SQLs, pipeline influence, and cost-per-lead efficiency. As a social-first influencer marketing agency, we move at the speed of culture the right leader can build repeatable systems that produce high-quality content at scale and capitalize on cultural moments in real time. This is a role for a leader who is equal parts editorial strategist, performance marketer, and team builder.\nResponsibilities:\n\nTranslate complex business objectives into a cohesive, long-term content strategy and editorial calendar tied to demand-generation and pipeline goals across the full funnel (awareness, consideration, conversion, retention).\nDesign content-to-conversion pathways, gated assets, nurture tracks, landing pages, and CTAs that capture, qualify, and advance leads in partnership with the demand-gen team.\nManage the content calendar with executive stakeholders, mapped to campaigns, launches, and industry moments, with clear funnel-stage intent for every asset.\nLead competitive and industry research to inform a differentiated, forward-looking content approach.\nBuild, manage, and mentor a high-performing team of writers, editors, designers, and social specialists, plus a scalable freelance/agency bench.\nEstablish repeatable systems, workflows, and AI-assisted processes that deliver quality content at the speed and volume a social-first agency demands.\nDefine, instrument, and own the content KPIs that matter to lead gen: traffic-to-lead conversion, MQL/SQL volume, pipeline influenced and sourced, cost-per-lead, engagement-to-conversion rates, and content-assisted revenue and ROI.\nBuild the tracking and attribution framework UTMs, conversion events, multi-touch attribution with marketing ops/RevOps, ensuring content performance is visible in the CRM and marketing automation stack (e.g., HubSpot).\nRun a continuous test-and-optimize cycle (A/B testing headlines, formats, CTAs, offers) and reallocate effort toward what generates the most qualified demand.\nOversee the creation of high-impact, SEO-optimized content that drives organic acquisition, thought leadership, and brand authority built to rank and to convert.\nOptimize all content in collaboration with SEO experts, leveraging performance data and search trends to grow qualified organic traffic and downstream conversion.\nLead integrated content distribution strategies across owned, earned, and paid channels to maximize reach, engagement, and lead-capture efficiency.\nPartner with cross-functional leaders across SEO, product, sales, and demand gen to align content with product launches and the buyer journey, fuel active campaigns, and enable sales.\nEnforce editorial standards and ensure messaging stays consistent with brand guidelines across all customer touchpoints.\nDeliver actionable performance reporting and executive-level insights to senior marketing leadership to guide investment and prioritization.\nChampion innovation in content marketing by staying ahead of industry trends, platform shifts, AI-driven content workflows, and emerging audience behaviors.\n\nQualifications and Skills:\n\nBachelor's degree or higher in Marketing, Communications, Journalism, English, Business, or a related field.\n7+ years in content marketing, digital marketing, or communications, including experience owning content as a lead-generation channel and leading a team agency, B2B/B2C, or high-growth environment preferred.\nDemonstrated track record of using content to drive measurable pipeline: proven results in traffic-to-lead conversion, MQL/SQL growth, and content-influenced revenue and ROI.\nStrong leadership and executive-level presentation skills, with experience building and mentoring multi-disciplinary content teams and managing freelance/agency resources.\nDeep understanding of SEO and MarTech stacks Google Analytics/GA4, SEO tools (e.g., Ahrefs, Semrush), and marketing automation/CRM (e.g., HubSpot) plus content distribution across owned, earned, and paid channels.\nAbility to produce quality content at speed and scale, with fluency in the influencer and social-first marketing landscape.\nData-driven, funnel-minded, and comfortable being accountable to revenue-adjacent metrics.\n\n\nThis role has an annual salary range of $120,000 to $140,000 CAD.\n\nThis range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\nWhere an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCompensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.",1784690675000,"2026-07-22 05:26:00","2026-07-17T16:33:50.000Z",120000,140000,"CAD",{"jsonldValid":24,"jsonld":13},{"id":91,"slug":92,"title":72,"companyname":73,"companylogo":74,"companyTagline":75,"companyIndustry":76,"city":93,"country":93,"remote":24,"employmentType":94,"department":80,"content_html":95,"content_text":96,"years":20,"createdAt":83,"updatedAtISO":84,"postedAtISO":97,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":98},"68c0c83d2cfb4534b40e9445d19bc71978fe13a5eefdf024fdd4111ab1dfe053","director-content-marketing-at-viral-nation-6e3636c1b1","United States",[79],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>The Director, Content Marketing will craft the vision, strategy, and direction for Viral Nation's content initiatives and build a high-performing, revenue-focused content function that operates as an engine for demand and lead generation. Reporting to the VP, Lead Generation, this role owns content strategy and execution end-to-end from editorial vision and SEO to distribution, brand governance, and performance reporting with a mandate to convert content into measurable pipeline across B2B and B2C audiences. Success is defined not by output volume but by contribution to the funnel: MQLs, SQLs, pipeline influence, and cost-per-lead efficiency. As a social-first influencer marketing agency, we move at the speed of culture the right leader can build repeatable systems that produce high-quality content at scale and capitalize on cultural moments in real time. This is a role for a leader who is equal parts editorial strategist, performance marketer, and team builder.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Translate complex business objectives into a cohesive, long-term content strategy and editorial calendar tied to demand-generation and pipeline goals across the full funnel (awareness, consideration, conversion, retention).\u003C/li>\n\u003Cli>Design content-to-conversion pathways, gated assets, nurture tracks, landing pages, and CTAs that capture, qualify, and advance leads in partnership with the demand-gen team.\u003C/li>\n\u003Cli>Manage the content calendar with executive stakeholders, mapped to campaigns, launches, and industry moments, with clear funnel-stage intent for every asset.\u003C/li>\n\u003Cli>Lead competitive and industry research to inform a differentiated, forward-looking content approach.\u003C/li>\n\u003Cli>Build, manage, and mentor a high-performing team of writers, editors, designers, and social specialists, plus a scalable freelance/agency bench.\u003C/li>\n\u003Cli>Establish repeatable systems, workflows, and AI-assisted processes that deliver quality content at the speed and volume a social-first agency demands.\u003C/li>\n\u003Cli>Define, instrument, and own the content KPIs that matter to lead gen: traffic-to-lead conversion, MQL/SQL volume, pipeline influenced and sourced, cost-per-lead, engagement-to-conversion rates, and content-assisted revenue and ROI.\u003C/li>\n\u003Cli>Build the tracking and attribution framework UTMs, conversion events, multi-touch attribution with marketing ops/RevOps, ensuring content performance is visible in the CRM and marketing automation stack (e.g., HubSpot).\u003C/li>\n\u003Cli>Run a continuous test-and-optimize cycle (A/B testing headlines, formats, CTAs, offers) and reallocate effort toward what generates the most qualified demand.\u003C/li>\n\u003Cli>Oversee the creation of high-impact, SEO-optimized content that drives organic acquisition, thought leadership, and brand authority built to rank and to convert.\u003C/li>\n\u003Cli>Optimize all content in collaboration with SEO experts, leveraging performance data and search trends to grow qualified organic traffic and downstream conversion.\u003C/li>\n\u003Cli>Lead integrated content distribution strategies across owned, earned, and paid channels to maximize reach, engagement, and lead-capture efficiency.\u003C/li>\n\u003Cli>Partner with cross-functional leaders across SEO, product, sales, and demand gen to align content with product launches and the buyer journey, fuel active campaigns, and enable sales.\u003C/li>\n\u003Cli>Enforce editorial standards and ensure messaging stays consistent with brand guidelines across all customer touchpoints.\u003C/li>\n\u003Cli>Deliver actionable performance reporting and executive-level insights to senior marketing leadership to guide investment and prioritization.\u003C/li>\n\u003Cli>Champion innovation in content marketing by staying ahead of industry trends, platform shifts, AI-driven content workflows, and emerging audience behaviors.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor's degree or higher in Marketing, Communications, Journalism, English, Business, or a related field.\u003C/li>\n\u003Cli>7+ years in content marketing, digital marketing, or communications, including experience owning content as a lead-generation channel and leading a team agency, B2B/B2C, or high-growth environment preferred.\u003C/li>\n\u003Cli>Demonstrated track record of using content to drive measurable pipeline: proven results in traffic-to-lead conversion, MQL/SQL growth, and content-influenced revenue and ROI.\u003C/li>\n\u003Cli>Strong leadership and executive-level presentation skills, with experience building and mentoring multi-disciplinary content teams and managing freelance/agency resources.\u003C/li>\n\u003Cli>Deep understanding of SEO and MarTech stacks Google Analytics/GA4, SEO tools (e.g., Ahrefs, Semrush), and marketing automation/CRM (e.g., HubSpot) plus content distribution across owned, earned, and paid channels.\u003C/li>\n\u003Cli>Ability to produce quality content at speed and scale, with fluency in the influencer and social-first marketing landscape.\u003C/li>\n\u003Cli>Data-driven, funnel-minded, and comfortable being accountable to revenue-adjacent metrics.\u003C/li>\n\u003C/ul>\n\u003Cp>This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\u003C/p>\n\u003Cbr>Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!The Director, Content Marketing will craft the vision, strategy, and direction for Viral Nation's content initiatives and build a high-performing, revenue-focused content function that operates as an engine for demand and lead generation. Reporting to the VP, Lead Generation, this role owns content strategy and execution end-to-end from editorial vision and SEO to distribution, brand governance, and performance reporting with a mandate to convert content into measurable pipeline across B2B and B2C audiences. Success is defined not by output volume but by contribution to the funnel: MQLs, SQLs, pipeline influence, and cost-per-lead efficiency. As a social-first influencer marketing agency, we move at the speed of culture the right leader can build repeatable systems that produce high-quality content at scale and capitalize on cultural moments in real time. This is a role for a leader who is equal parts editorial strategist, performance marketer, and team builder.\nResponsibilities:\n\nTranslate complex business objectives into a cohesive, long-term content strategy and editorial calendar tied to demand-generation and pipeline goals across the full funnel (awareness, consideration, conversion, retention).\nDesign content-to-conversion pathways, gated assets, nurture tracks, landing pages, and CTAs that capture, qualify, and advance leads in partnership with the demand-gen team.\nManage the content calendar with executive stakeholders, mapped to campaigns, launches, and industry moments, with clear funnel-stage intent for every asset.\nLead competitive and industry research to inform a differentiated, forward-looking content approach.\nBuild, manage, and mentor a high-performing team of writers, editors, designers, and social specialists, plus a scalable freelance/agency bench.\nEstablish repeatable systems, workflows, and AI-assisted processes that deliver quality content at the speed and volume a social-first agency demands.\nDefine, instrument, and own the content KPIs that matter to lead gen: traffic-to-lead conversion, MQL/SQL volume, pipeline influenced and sourced, cost-per-lead, engagement-to-conversion rates, and content-assisted revenue and ROI.\nBuild the tracking and attribution framework UTMs, conversion events, multi-touch attribution with marketing ops/RevOps, ensuring content performance is visible in the CRM and marketing automation stack (e.g., HubSpot).\nRun a continuous test-and-optimize cycle (A/B testing headlines, formats, CTAs, offers) and reallocate effort toward what generates the most qualified demand.\nOversee the creation of high-impact, SEO-optimized content that drives organic acquisition, thought leadership, and brand authority built to rank and to convert.\nOptimize all content in collaboration with SEO experts, leveraging performance data and search trends to grow qualified organic traffic and downstream conversion.\nLead integrated content distribution strategies across owned, earned, and paid channels to maximize reach, engagement, and lead-capture efficiency.\nPartner with cross-functional leaders across SEO, product, sales, and demand gen to align content with product launches and the buyer journey, fuel active campaigns, and enable sales.\nEnforce editorial standards and ensure messaging stays consistent with brand guidelines across all customer touchpoints.\nDeliver actionable performance reporting and executive-level insights to senior marketing leadership to guide investment and prioritization.\nChampion innovation in content marketing by staying ahead of industry trends, platform shifts, AI-driven content workflows, and emerging audience behaviors.\n\nQualifications and Skills:\n\nBachelor's degree or higher in Marketing, Communications, Journalism, English, Business, or a related field.\n7+ years in content marketing, digital marketing, or communications, including experience owning content as a lead-generation channel and leading a team agency, B2B/B2C, or high-growth environment preferred.\nDemonstrated track record of using content to drive measurable pipeline: proven results in traffic-to-lead conversion, MQL/SQL growth, and content-influenced revenue and ROI.\nStrong leadership and executive-level presentation skills, with experience building and mentoring multi-disciplinary content teams and managing freelance/agency resources.\nDeep understanding of SEO and MarTech stacks Google Analytics/GA4, SEO tools (e.g., Ahrefs, Semrush), and marketing automation/CRM (e.g., HubSpot) plus content distribution across owned, earned, and paid channels.\nAbility to produce quality content at speed and scale, with fluency in the influencer and social-first marketing landscape.\nData-driven, funnel-minded, and comfortable being accountable to revenue-adjacent metrics.\n\nThis range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\nWhere an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCompensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.","2026-07-17T16:35:09.000Z",{"jsonldValid":24,"jsonld":13},{"id":100,"slug":101,"title":102,"companyname":103,"companylogo":13,"city":12,"country":93,"remote":14,"employmentType":104,"department":105,"content_html":106,"content_text":107,"years":20,"createdAt":83,"updatedAtISO":108,"postedAtISO":109,"hasSalary":24,"salaryMin":86,"salaryMax":110,"currency":27,"schema":111},"c1179cbb3c6cb3061e3a6ade4bb230b2756d26fda940fa4e6a672f1fb18c337f","director-data-strategy-at-wpromote-9399fe209f","Director, Data Strategy","wpromote",[16],"Data","\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>We are seeking a dynamic Director of Data Strategy & Analytics to lead the intersection of data strategy, analytics innovation, and client impact at Wpromote. You’ll lead, own, and evolve Wpromote’s offering for Data Strategy & Analytics services to help all delivery teams get streamlined access to high-quality marketing data that drives game-changing performance for clients in a fraction of the time when compared with industry standards. You’ll also partner with Product to help ideate and influence the product roadmap for Polaris to automate aspects of Data Strategy & Analytics services. \u003C/p>\n\u003Cp>You will serve as a trusted advisor to senior clients, driving clarity in how data informs media, creative, and customer decisions, while building scalable frameworks, analytics products, and data pipelines in partnership with cross-functional teams across Product, Engineering, and Client Services. \u003C/p>\n\u003Cp>This role blends high-level client engagement and business strategy with technical consultative rigor in data collection, advanced analytics, measurement, and automation.\u003C/p>\n\u003Cp>At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.\u003C/p>\n\n\u003Cp>We offer:\u003C/p>\n\n\u003Cp>-Remote-first culture\u003C/p>\n\u003Cp>-Unlimited PTO\u003C/p>\n\u003Cp>-Extended Holiday break (Winter)\u003C/p>\n\u003Cp>-Flexible schedules\u003C/p>\n\u003Cp>-Work from anywhere options*\u003C/p>\n\u003Cp>-100% paid parental leave\u003C/p>\n\u003Cp>-401(k) matching\u003C/p>\n\u003Cp>-Medical, Dental, Vision, Life, Pet Insurance\u003C/p>\n\u003Cp>-Sponsored life insurance\u003C/p>\n\u003Cp>-Short Term Disability insurance and additional voluntary insurance\u003C/p>\n\u003Cp>-Annual Class Pass credits and more!\u003C/p>\n\nThe anticipated annual salary for this role will range from $120,000 - $160,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.\n\u003Cp>This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.\u003C/p>\n\n\n\u003Cp>*This position may be performed remotely in most states within the US, with some exclusions\u003C/p>\n\u003Cp>**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!\u003C/p>\n\u003Cp>***This position is not eligible for immigration sponsorship\u003C/p>\n\n\u003Cp>\u003Cem>Important Notice: Beware of Job Scams\u003C/em>\u003C/p>\n\u003Cp>Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.\u003C/p>\n\n\u003Cp>#LI-JJ\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>\n\u003Cbr>\u003Ch2>You Will Be\u003C/h2>\n\n\u003Cli>\n\u003Cp>Partnering with a cross-functional team of exec-level leaders across Client & Media Strategy, Data Strategy & Analytics leaders to deliver scalable, high-quality, cross-channel data solutions and service experiences quickly to clients and their teams from across Analytics Engineering, Analytics Management, Data Engineering, Reporting Solutions, and Data Analysis.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Leading cross-functional strategy and delivery: Overseeing a team of Data Strategists and managing your own book of business to deliver high-quality data solutions, insights, and measurement frameworks across our client portfolio.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Driving client impact: Serving as an executive sponsor for enterprise clients, guiding data-driven recommendations that inform media mix, audience strategy, and creative performance.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Scaling new capabilities: Defining and implementing processes to make analytical solutions reproducible, well-documented, and integrated into broader client strategies.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support growth: Pitching new business on the differentiated value of Data Strategy & Analytics services, crafting a consultative sales approach through consulting on prospect MarTech stacks and Polaris solutions. Evolving Data Strategy & Analytics offerings by continually improving and adding service offerings and products. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Acting as an escalation point to promptly resolve complex and occasionally unprecedented situations with broad definitions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Building internal alignment: Educating and training the Client Strategy, Channel, and Executive teams on Data Strategy & Analytics capabilities to ensure consistent adoption of best practices. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Lead measurement frameworks: Leading/collaborating in the development of standardized approaches to measurement, including taxonomy governance, KPI frameworks, and performance dashboards. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Provide thought leadership across a variety of Data Strategy focus areas: Customer Data Platforms, Media Strategy & Optimization Methods, Data Privacy Regulations & Data Usage Guidelines, and MarTech Architecture.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Cultivating a culture of excellence: Empowering and mentoring managers and analysts to champion a high-performing, client-first environment centered on curiosity, professional accountability, and relentless optimization.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>You Must Have\u003C/h2>\n\n\u003Cli>\n\u003Cp>8+ years of experience in digital analytics, data strategy, or marketing analytics leadership roles.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong understanding of marketing and advertising technology ecosystems (e.g., Google Ads, Meta Ads, GA4, Looker, dbt, GCP/AWS, Adobe Analytics, CDP, Identity solutions &  Cleanrooms).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with creating and implementing data taxonomy governance best practices across multiple ad platforms\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with creating and interpreting measurement models such as MMM, MTA, and incrementality testing \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Demonstrated success translating data into actionable insights within a performance marketing or growth strategy context.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Exceptional executive communication and client-facing experience, with the ability to bridge technical and business perspectives.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven project management skills, capable of managing multiple teams and engagements simultaneously.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience mentoring managers and analysts to deliver scalable, reproducible analytical solutions.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Nice to Have\u003C/h2>\n\n\u003Cli>\n\u003Cp>Strong experience in Adobe Analytics, RTCDP, and understanding of the entire Adobe Experience Cloud\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in or adjacent to roles such as Analytics Engineering, Data Engineering, Media Buying, or Client Services.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with Media Mix Modeling, Incrementality Testing, Forecasting, or Predictive Analytics.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in analytical tools such as R, Python, and SQL, and familiarity with machine learning techniques and data visualization tools.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Background in developing or integrating data products or internal analytics platforms.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience leading analytics teams within a performance marketing or digital agency environment.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Cbr>\u003Cp>Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.\u003C/p>\n\n\u003Cp>Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.\u003C/p>\n\n\u003Cp>This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.\u003C/p>","The Role\nWe are seeking a dynamic Director of Data Strategy & Analytics to lead the intersection of data strategy, analytics innovation, and client impact at Wpromote. You’ll lead, own, and evolve Wpromote’s offering for Data Strategy & Analytics services to help all delivery teams get streamlined access to high-quality marketing data that drives game-changing performance for clients in a fraction of the time when compared with industry standards. You’ll also partner with Product to help ideate and influence the product roadmap for Polaris to automate aspects of Data Strategy & Analytics services. \nYou will serve as a trusted advisor to senior clients, driving clarity in how data informs media, creative, and customer decisions, while building scalable frameworks, analytics products, and data pipelines in partnership with cross-functional teams across Product, Engineering, and Client Services. \nThis role blends high-level client engagement and business strategy with technical consultative rigor in data collection, advanced analytics, measurement, and automation.\nAt Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.\n\nWe offer:\n\n-Remote-first culture\n-Unlimited PTO\n-Extended Holiday break (Winter)\n-Flexible schedules\n-Work from anywhere options*\n-100% paid parental leave\n-401(k) matching\n-Medical, Dental, Vision, Life, Pet Insurance\n-Sponsored life insurance\n-Short Term Disability insurance and additional voluntary insurance\n-Annual Class Pass credits and more!\n\nThe anticipated annual salary for this role will range from $120,000 - $160,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.\nThis role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.\n\n\n*This position may be performed remotely in most states within the US, with some exclusions\n**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!\n***This position is not eligible for immigration sponsorship\n\nImportant Notice: Beware of Job Scams\nWpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.\n\n#LI-JJ\n#LI-Remote\nYou Will Be\n\n\nPartnering with a cross-functional team of exec-level leaders across Client & Media Strategy, Data Strategy & Analytics leaders to deliver scalable, high-quality, cross-channel data solutions and service experiences quickly to clients and their teams from across Analytics Engineering, Analytics Management, Data Engineering, Reporting Solutions, and Data Analysis.\n\n\nLeading cross-functional strategy and delivery: Overseeing a team of Data Strategists and managing your own book of business to deliver high-quality data solutions, insights, and measurement frameworks across our client portfolio.\n\n\nDriving client impact: Serving as an executive sponsor for enterprise clients, guiding data-driven recommendations that inform media mix, audience strategy, and creative performance.\n\n\nScaling new capabilities: Defining and implementing processes to make analytical solutions reproducible, well-documented, and integrated into broader client strategies.\n\n\nSupport growth: Pitching new business on the differentiated value of Data Strategy & Analytics services, crafting a consultative sales approach through consulting on prospect MarTech stacks and Polaris solutions. Evolving Data Strategy & Analytics offerings by continually improving and adding service offerings and products. \n\n\nActing as an escalation point to promptly resolve complex and occasionally unprecedented situations with broad definitions.\n\n\nBuilding internal alignment: Educating and training the Client Strategy, Channel, and Executive teams on Data Strategy & Analytics capabilities to ensure consistent adoption of best practices. \n\n\nLead measurement frameworks: Leading/collaborating in the development of standardized approaches to measurement, including taxonomy governance, KPI frameworks, and performance dashboards. \n\n\nProvide thought leadership across a variety of Data Strategy focus areas: Customer Data Platforms, Media Strategy & Optimization Methods, Data Privacy Regulations & Data Usage Guidelines, and MarTech Architecture.\n\n\nCultivating a culture of excellence: Empowering and mentoring managers and analysts to champion a high-performing, client-first environment centered on curiosity, professional accountability, and relentless optimization.\n\n\nYou Must Have\n\n\n8+ years of experience in digital analytics, data strategy, or marketing analytics leadership roles.\n\n\nStrong understanding of marketing and advertising technology ecosystems (e.g., Google Ads, Meta Ads, GA4, Looker, dbt, GCP/AWS, Adobe Analytics, CDP, Identity solutions &  Cleanrooms).\n\n\nFamiliarity with creating and implementing data taxonomy governance best practices across multiple ad platforms\n\n\nFamiliarity with creating and interpreting measurement models such as MMM, MTA, and incrementality testing \n\n\nDemonstrated success translating data into actionable insights within a performance marketing or growth strategy context.\n\n\nExceptional executive communication and client-facing experience, with the ability to bridge technical and business perspectives.\n\n\nProven project management skills, capable of managing multiple teams and engagements simultaneously.\n\n\nExperience mentoring managers and analysts to deliver scalable, reproducible analytical solutions.\n\n\nNice to Have\n\n\nStrong experience in Adobe Analytics, RTCDP, and understanding of the entire Adobe Experience Cloud\n\n\nExperience in or adjacent to roles such as Analytics Engineering, Data Engineering, Media Buying, or Client Services.\n\n\nExperience with Media Mix Modeling, Incrementality Testing, Forecasting, or Predictive Analytics.\n\n\nExperience in analytical tools such as R, Python, and SQL, and familiarity with machine learning techniques and data visualization tools.\n\n\nBackground in developing or integrating data products or internal analytics platforms.\n\n\nExperience leading analytics teams within a performance marketing or digital agency environment.\n\n\nWpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.\n\nApplicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.\n\nThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.","2026-07-22 05:26:01","2026-07-17T17:22:53.386Z",160000,{"jsonldValid":24,"jsonld":13},1784709751528]