[{"data":1,"prerenderedAt":105},["ShallowReactive",2],{"$fJGuneD0k3xdWnhTmbnqSAWIVgRHvUlhdXow2SsusbcE":3,"$foeL5K5q69M8v0q3QIFhs0cVawVzuwTPFP02iBdIy0Ss":26},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":24},"420b448631859035d84baac300e54828cfd20f827c82dd96ca5f7be180bdc76c","associate-account-manager-san-diego-at-fresha-0c4acfb67e","Associate Account Manager (San Diego)","Fresha","https://logo.clearbit.com/fresha.com","Connecting the world to beauty and wellness.","Technology, Information and Internet","San Diego",false,[15],"Full-time","Other","\u003Cp>\u003Cstrong>The AI-powered OS \u003C/strong>\u003Cstrong>for beauty, \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>wellness \u003C/strong>\u003Cstrong>and self-care\u003C/strong>\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>\u003Cu>About Fresha\u003C/u>\u003C/strong>\u003Cbr>\u003Cbr>\u003Cspan>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.\u003Cbr>\u003Cbr>\u003C/span>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.\u003Cbr>\u003Cbr>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\u003C/p>\n\n\u003Cp>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\u003C/p>\n\n\u003Cp>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\u003C/p>\n\n\u003Cp>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003C/p>\n\u003Cp>As Fresha continues to grow globally, we're looking for an exceptional Associate Account Manager to join our team. You'll work cross-functionally with commercial, marketing, and product teams — owning partner relationships, driving revenue growth, and protecting retention across your portfolio. This role suits someone who thrives in a fast-paced environment, works autonomously, and wants to make a real commercial impact.\u003C/p>\u003Cbr>\u003Ch2>What you will be doing\u003C/h2>\n\n\u003Cli>\n\u003Cp>\u003Cstrong>Onboarding Lifecycle:\u003C/strong> Own all pre-scopes and go-lives to successfully build, launch, and get our partners live on the platform.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Balance PM & Relationship Management:\u003C/strong> Drive a 50/50 split between project management (onboarding) and ongoing account management.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Nurture your Portfolio:\u003C/strong> Build meaningful, long-term relationships through regular contact and quarterly business reviews (QBRs) with a smaller, curated portfolio of partners.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Drive Partner Success & Value:\u003C/strong> Focus heavily on customer success over pure sales; help partners maximize the full value of Fresha, naturally driving monetization and retention.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Reduce Churn:\u003C/strong> Maintain a highly organized, consistent contact strategy across your portfolio to keep partners active and engaged post-onboarding.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Collaborate Broadly:\u003C/strong> Work cross-functionally with internal teams to ensure a seamless transition from the initial sale through to a successful go-live and beyond.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>What we are looking for\u003C/h2>\n\n\u003Cli>\n\u003Cp>\u003Cstrong>2+ years of experience\u003C/strong> in Account Management, Implementation, or Customer Success, with a heavy emphasis on onboarding and project management.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strong Project Management Skills:\u003C/strong> Proven ability to manage pre-scopes, timelines, and technical configurations to get clients live efficiently.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>A Customer Success Mindset:\u003C/strong> A genuine passion for helping partners succeed and solve problems, rather than just hitting a sales quota (though you will still be eligible for a variable bonus!).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Impeccable Organization:\u003C/strong> Ability to manage multiple moving pieces during the go-live phase while maintaining high-touch relationships with existing accounts.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>SaaS or SMB Experience:\u003C/strong> Comfortable working in a high-volume SaaS environment; experience driving commercial outcomes/retention across an SMB book of business is a plus.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Added Bonus\u003C/h2>\u003Cli>\u003Cstrong>Multi-selling\u003C/strong> - Experience with selling multiple products\u003Cstrong> \u003C/strong>at a time.\u003C/li>\n\u003Cli>\u003Cstrong>CRM\u003C/strong> - Experience with a CRM, we use Hubspot.\u003C/li>\n\n\n\u003Cp>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.\u003C/p>\u003Cbr>\u003Ch2>Interview Process\u003C/h2>\u003Cli>\u003Cstrong>Screen Stage \u003C/strong>(30 mins) \u003Cstrong>- \u003C/strong>Video-call with a member from the Talent Team.\u003C/li>\n\u003Cli>\u003Cstrong>1st Stage \u003C/strong>(30 mins) \u003Cstrong>- \u003C/strong>Video-call with our Head of Account Management.\u003C/li>\n\u003Cli>\u003Cstrong>2nd Stage\u003C/strong> (30 mins) - Video-call with one of our Commercial Leaders.\u003C/li>\n\u003Cli>\u003Cstrong>Final Stage \u003C/strong>(45 mins) \u003Cstrong>- \u003C/strong>Video-call with our Heads of Account Management and General Manager.\u003C/li>\n\n\n\u003Cp>\u003Cem>We aim to complete the entire interview process and deliver feedback within\u003C/em>\u003Cstrong>\u003Cem> 3 to 4 weeks. \u003C/em>\u003C/strong>\u003C/p>\n\n\u003Cp>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>• \u003Cstrong>Work-life balance: \u003C/strong>25 days of flexible leave that we encourage you to take.\u003C/p>\n\u003Cp>• \u003Cstrong>Retirement: \u003C/strong>Pension Plan with up to 5.95% employer match and RRSP 3% matching employer contributions\u003C/p>\n\u003Cp>• \u003Cstrong>Health Insurance: \u003C/strong>Fully covered by Fresha.\u003C/p>\n\u003Cp>• \u003Cstrong>Additional Perks:\u003C/strong> Wellness products/services Perkbox.\u003C/p>\n\u003Cp>• Free Counseling.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Inclusive workforce \u003C/strong>\u003C/p>\n\n\u003Cp>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\u003C/p>\n\n\u003Cp>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\u003C/p>\n\n\u003Cp>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\u003C/p>\n\n\u003Cp>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.\u003C/p>","The AI-powered OS for beauty, \nwellness and self-care\nAbout FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\n\nFresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\n\nFresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\n\nThe consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role Overview\nAs Fresha continues to grow globally, we're looking for an exceptional Associate Account Manager to join our team. You'll work cross-functionally with commercial, marketing, and product teams — owning partner relationships, driving revenue growth, and protecting retention across your portfolio. This role suits someone who thrives in a fast-paced environment, works autonomously, and wants to make a real commercial impact.What you will be doing\n\n\nOnboarding Lifecycle: Own all pre-scopes and go-lives to successfully build, launch, and get our partners live on the platform.\n\n\nBalance PM & Relationship Management: Drive a 50/50 split between project management (onboarding) and ongoing account management.\n\n\nNurture your Portfolio: Build meaningful, long-term relationships through regular contact and quarterly business reviews (QBRs) with a smaller, curated portfolio of partners.\n\n\nDrive Partner Success & Value: Focus heavily on customer success over pure sales; help partners maximize the full value of Fresha, naturally driving monetization and retention.\n\n\nReduce Churn: Maintain a highly organized, consistent contact strategy across your portfolio to keep partners active and engaged post-onboarding.\n\n\nCollaborate Broadly: Work cross-functionally with internal teams to ensure a seamless transition from the initial sale through to a successful go-live and beyond.\n\n\nWhat we are looking for\n\n\n2+ years of experience in Account Management, Implementation, or Customer Success, with a heavy emphasis on onboarding and project management.\n\n\nStrong Project Management Skills: Proven ability to manage pre-scopes, timelines, and technical configurations to get clients live efficiently.\n\n\nA Customer Success Mindset: A genuine passion for helping partners succeed and solve problems, rather than just hitting a sales quota (though you will still be eligible for a variable bonus!).\n\n\nImpeccable Organization: Ability to manage multiple moving pieces during the go-live phase while maintaining high-touch relationships with existing accounts.\n\n\nSaaS or SMB Experience: Comfortable working in a high-volume SaaS environment; experience driving commercial outcomes/retention across an SMB book of business is a plus.\n\n\nAdded BonusMulti-selling - Experience with selling multiple products at a time.\nCRM - Experience with a CRM, we use Hubspot.\n\n\nAt Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.Interview ProcessScreen Stage (30 mins) - Video-call with a member from the Talent Team.\n1st Stage (30 mins) - Video-call with our Head of Account Management.\n2nd Stage (30 mins) - Video-call with one of our Commercial Leaders.\nFinal Stage (45 mins) - Video-call with our Heads of Account Management and General Manager.\n\n\nWe aim to complete the entire interview process and deliver feedback within 3 to 4 weeks. \n\nEvery job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframeBenefits• Work-life balance: 25 days of flexible leave that we encourage you to take.\n• Retirement: Pension Plan with up to 5.95% employer match and RRSP 3% matching employer contributions\n• Health Insurance: Fully covered by Fresha.\n• Additional Perks: Wellness products/services Perkbox.\n• Free Counseling.Inclusive workforce \n\nAt Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\n\nWe want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\n\nWe do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\n\nIf you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.",0,1782228271000,"2026-06-23 17:25:00","2026-06-23T13:27:37.441Z","USD",{"jsonldValid":13,"jsonld":25},"",{"jobs":27},[28,38,51,63,73,91],{"id":29,"slug":30,"title":31,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":32,"country":33,"remote":13,"employmentType":34,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":35,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":36,"schema":37},"5dba6130241304bb5d1c4d347538c827fc164d2ba18776cb2f6c3c46d132bcff","associate-account-manager-vancouver-at-fresha-4d054d7b41","Associate Account Manager (Vancouver)","Vancouver","Canada",[15],"2026-06-22T21:02:09.116Z","CAD",{"jsonldValid":13,"jsonld":25},{"id":39,"slug":40,"title":41,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":42,"country":42,"remote":13,"employmentType":43,"department":44,"content_html":45,"content_text":46,"years":19,"createdAt":47,"updatedAtISO":48,"postedAtISO":49,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":50},"5ecabc5460dcc6b2c819e310d8b59363ed57d3445b96a33829581ba4d058c9c1","overnight-onboarding-specialist-shift-work-at-fresha-7e6ead4ccf","Overnight Onboarding Specialist (Shift Work)","Pristina",[15],"Customer Success","\u003Cp>\u003Cstrong>The AI-powered OS \u003C/strong>\u003Cstrong>for beauty, \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>wellness \u003C/strong>\u003Cstrong>and self-care\u003C/strong>\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>\u003Cu>About Fresha\u003C/u>\u003C/strong>\u003Cbr>\u003Cbr>\u003Cspan>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.\u003Cbr>\u003Cbr>\u003C/span>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.\u003Cbr>\u003Cbr>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\u003C/p>\n\n\u003Cp>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\u003C/p>\n\n\u003Cp>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\u003C/p>\n\n\u003Cp>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Salary: \u003C/strong>1260\u003Cspan> \u003C/span>EUR Gross Per Month\u003C/p>\n\u003Cp>\u003Cstrong>Target Start Date: \u003C/strong>July 1st 2026\u003C/p>\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Pristina, Kosovo\u003C/p>\n\u003Cp>\u003Cstrong>Work Setup:\u003C/strong> 5 days per week in office\u003C/p>\n\u003Cp>\u003Cstrong>Training: \u003C/strong>2 months training in office on 9am - 6pm schedule \u003C/p>\n\n\u003Cp>We operate on a 24/5 onboarding team and this role \u003Cstrong>will require you to work shifts on a scheduled basis Sunday night to Thursday night\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>Role overview\u003C/strong>\u003C/p>\n\n\u003Cp>Given our exciting and progressive growth plans, we are looking for an exceptional \u003Cstrong>Onboarding Specialist\u003C/strong> to join our global business at this time of rapid expansion. \u003C/p>\n\n\u003Cp>Reporting into \u003Cstrong>Head of Onboarding\u003C/strong> and working closely with our \u003Cstrong>Business Development and Account Management Teams\u003C/strong>, you will be accountable for\u003Cstrong> ensuring a quality efficient build and accuracy of data migrated for all our Partners coming onto the Fresha Ecosystem through Inbound & Outbound channels.\u003C/strong>\u003C/p>\n\n\u003Cp>This is a great opportunity for someone looking to work in a\u003Cstrong> fast-paced\u003C/strong> and \u003Cstrong>ever-changing environment, who likes to work autonomously, enjoys a challenge\u003C/strong> and \u003Cstrong>wants to make an impact\u003C/strong>..\u003C/p>\n\n\u003Cp>To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week from the Pristina office: Prime Residence Pejton, Rruga Ukshin Hoti, Prishtina 10000\u003C/p>\u003Cbr>\u003Ch2>Key Accountabilities\u003C/h2>\u003Cli>Confidently communicate the onboarding process and set expectations of the project plan. \u003C/li>\n\u003Cli>Guide and train partners on the Fresha platform to encourage platform adoption\u003C/li>\n\u003Cli>Provide quality assurance and demonstrate attention to detail during the onboarding process. \u003C/li>\n\u003Cli>Onboarding lead time; an average of 7 business days per Onboarding Specialist.\u003C/li>\n\u003Cli>Track project timelines, task progression and record correspondence.\u003C/li>\u003Cbr>\u003Ch2>Partner Onboarding\u003C/h2>\u003Cli>Lead the partner onboarding journey; manage potential risks and handle objections.\u003C/li>\n\u003Cli>Understand our partners business requirements and challenges that Fresha will help solve.\u003C/li>\n\u003Cli>Be curious about the beauty & wellness industry and be familiar with their business operations. \u003C/li>\n\u003Cli>Scope competitor software, document processes and make continuous improvement a priority. \u003C/li>\n\u003Cli>Guide, educate and provide product training to ensure a seamless partner handover experience.\u003C/li>\n\u003Cli>Create and share training materials (video recordings, meeting notes and help centre articles).\u003C/li>\n\u003Cli>Focus on making sure they actively use our system and utilise our payment/add-on features.\u003C/li>\n\u003Cli>Create clear tasks using Hubspot and leverage Loom recordings to accurately give instructions. \u003C/li>\n\u003Cli>Manipulate and clean data sheets; leveraging our CSV migration tools to import data in bulk.\u003C/li>\n\u003Cli>Assist our partners in getting the best possible onboarding experience.\u003C/li>\u003Cbr>\u003Ch2>Additional Ad-Hoc\u003C/h2>\u003Cli>Ensure accurate use of Hubspot to reflect the progress of each partner in the onboarding pipeline, supporting partners through banking and KYC verification processes; while being compliant. \u003C/li>\n\u003Cli>Proactively search for opportunities to improve features, internal processes & partner experience.\u003C/li>\n\u003Cli>Collaborate with teams across multiple timezones and work in markets with different languages. \u003C/li>\n\u003Cli>Report issues to the support team to ensure product or migration tools problems are resolved. \u003C/li>\n\u003Cli>Assisting ad-hoc product questions and partner data migration requests. \u003C/li>\n\u003Cli>Cover other team members and partner projects - at Fresha, we win as a team.\u003C/li>\n\n\n\u003Cp>\u003Cem>This list is not exhaustive and there may be other activities the Onboarding Teams are tasked with. \u003C/em>\u003C/p>\u003Cbr>\u003Ch2>Skills, Experience & Qualifications Required\u003C/h2>\u003Cli>Commercially minded, understanding critical needs of Partners onboarding.\u003C/li>\n\u003Cli>Managing expectations of a partner right from the start.\u003C/li>\n\u003Cli>Exceptionally high organisational and time management skills.\u003C/li>\n\u003Cli>Excellent oral and written communication skills in English.\u003C/li>\n\u003Cli>Proficient in Excel and data cleaning an asset.\u003C/li>\n\u003Cli>Project coordination experience or certification highly desired.\u003C/li>\n\u003Cli>Experience working in the Beauty & Wellness sector or previous start-up/scale-up tech company environment is an asset.\u003C/li>\n\u003Cli>Ability to identify problems and opportunities as well as offer or implement actions and solutions.\u003C/li>\n\u003Cli>Strong analytical and troubleshooting skills.\u003C/li>\n\u003Cli>An ability to influence others through effective communication and negotiations.\u003C/li>\n\u003Cli>Flexible and comfortable working in a fast-paced and changing environment.\u003C/li>\n\u003Cli>Creative thinking and problem-solving mindset.\u003C/li>\n\u003Cli>Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upsell. \u003C/li>\n\u003Cli>Team player - must be happy to ‘roll sleeves up’ and assist the team whenever required.\u003C/li>\n\u003Cli>Self-starter and highly proactive approach.\u003C/li>\n\u003Cli>Additional Languages are an asset.\u003C/li>\n\n\u003Cbr>\u003Ch2>Interview Process\u003C/h2>\u003Cli>\u003Cstrong>Skills & Experience \u003C/strong>- Video-call with Talent Team (30 mins)\u003C/li>\n\u003Cli>\u003Cstrong>Technical Ability & Cultural Assessment \u003C/strong>- Panel video-call with Hiring Team (30 mins)\u003C/li>\n\n\n\u003Cp>\u003Cem>We aim to finalise the entire interview process and deliver feedback within \u003C/em>\u003Cstrong>\u003Cem>2 weeks\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\n\u003Cp>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Inclusive workforce \u003C/strong>\u003C/p>\n\n\u003Cp>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\u003C/p>\n\n\u003Cp>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\u003C/p>\n\n\u003Cp>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\u003C/p>\n\n\u003Cp>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.\u003C/p>","The AI-powered OS for beauty, \nwellness and self-care\nAbout FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\n\nFresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\n\nFresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\n\nThe consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Salary: 1260 EUR Gross Per Month\nTarget Start Date: July 1st 2026\nLocation: Pristina, Kosovo\nWork Setup: 5 days per week in office\nTraining: 2 months training in office on 9am - 6pm schedule \n\nWe operate on a 24/5 onboarding team and this role will require you to work shifts on a scheduled basis Sunday night to Thursday night\n\nRole overview\n\nGiven our exciting and progressive growth plans, we are looking for an exceptional Onboarding Specialist to join our global business at this time of rapid expansion. \n\nReporting into Head of Onboarding and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build and accuracy of data migrated for all our Partners coming onto the Fresha Ecosystem through Inbound & Outbound channels.\n\nThis is a great opportunity for someone looking to work in a fast-paced and ever-changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact..\n\nTo foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week from the Pristina office: Prime Residence Pejton, Rruga Ukshin Hoti, Prishtina 10000Key AccountabilitiesConfidently communicate the onboarding process and set expectations of the project plan. \nGuide and train partners on the Fresha platform to encourage platform adoption\nProvide quality assurance and demonstrate attention to detail during the onboarding process. \nOnboarding lead time; an average of 7 business days per Onboarding Specialist.\nTrack project timelines, task progression and record correspondence.Partner OnboardingLead the partner onboarding journey; manage potential risks and handle objections.\nUnderstand our partners business requirements and challenges that Fresha will help solve.\nBe curious about the beauty & wellness industry and be familiar with their business operations. \nScope competitor software, document processes and make continuous improvement a priority. \nGuide, educate and provide product training to ensure a seamless partner handover experience.\nCreate and share training materials (video recordings, meeting notes and help centre articles).\nFocus on making sure they actively use our system and utilise our payment/add-on features.\nCreate clear tasks using Hubspot and leverage Loom recordings to accurately give instructions. \nManipulate and clean data sheets; leveraging our CSV migration tools to import data in bulk.\nAssist our partners in getting the best possible onboarding experience.Additional Ad-HocEnsure accurate use of Hubspot to reflect the progress of each partner in the onboarding pipeline, supporting partners through banking and KYC verification processes; while being compliant. \nProactively search for opportunities to improve features, internal processes & partner experience.\nCollaborate with teams across multiple timezones and work in markets with different languages. \nReport issues to the support team to ensure product or migration tools problems are resolved. \nAssisting ad-hoc product questions and partner data migration requests. \nCover other team members and partner projects - at Fresha, we win as a team.\n\n\nThis list is not exhaustive and there may be other activities the Onboarding Teams are tasked with. Skills, Experience & Qualifications RequiredCommercially minded, understanding critical needs of Partners onboarding.\nManaging expectations of a partner right from the start.\nExceptionally high organisational and time management skills.\nExcellent oral and written communication skills in English.\nProficient in Excel and data cleaning an asset.\nProject coordination experience or certification highly desired.\nExperience working in the Beauty & Wellness sector or previous start-up/scale-up tech company environment is an asset.\nAbility to identify problems and opportunities as well as offer or implement actions and solutions.\nStrong analytical and troubleshooting skills.\nAn ability to influence others through effective communication and negotiations.\nFlexible and comfortable working in a fast-paced and changing environment.\nCreative thinking and problem-solving mindset.\nAbility to interact with people from across the business and build strong relationships, including the ability to effectively influence upsell. \nTeam player - must be happy to ‘roll sleeves up’ and assist the team whenever required.\nSelf-starter and highly proactive approach.\nAdditional Languages are an asset.\n\nInterview ProcessSkills & Experience - Video-call with Talent Team (30 mins)\nTechnical Ability & Cultural Assessment - Panel video-call with Hiring Team (30 mins)\n\n\nWe aim to finalise the entire interview process and deliver feedback within 2 weeks.\n\nEvery job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.Inclusive workforce \n\nAt Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\n\nWe want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\n\nWe do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\n\nIf you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.",1781255689000,"2026-06-12 11:15:01","2026-06-10T16:21:40.652Z",{"jsonldValid":13,"jsonld":25},{"id":52,"slug":53,"title":54,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":55,"country":55,"remote":13,"employmentType":56,"department":16,"content_html":57,"content_text":58,"years":19,"createdAt":59,"updatedAtISO":60,"postedAtISO":61,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":62},"61c0ebcebf749d0d4761ebc95929e6dcde64ba79679a840195d4f3c41bc29a47","account-manager-miami-at-fresha-cbaf138782","Account Manager (Miami)","Miami",[15],"\u003Cp>\u003Cstrong>The AI-powered OS \u003C/strong>\u003Cstrong>for beauty, \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>wellness \u003C/strong>\u003Cstrong>and self-care\u003C/strong>\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>\u003Cu>About Fresha\u003C/u>\u003C/strong>\u003Cbr>\u003Cbr>\u003Cspan>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.\u003Cbr>\u003Cbr>\u003C/span>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.\u003Cbr>\u003Cbr>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\u003C/p>\n\n\u003Cp>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\u003C/p>\n\n\u003Cp>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\u003C/p>\n\n\u003Cp>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003C/p>\n\n\u003Cp>Given our exciting and progressive growth plans,  we are looking for an exceptional Account Manager to come and join our global business.\u003C/p>\n\n\u003Cp>Reporting directly into the Head of Account Management, and working collaboratively with commercial, marketing & product teams, you will be accountable for building long-term relationships and driving revenue growth and retention of the Fresha platform. \u003C/p>\n\n\u003Cp>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.\u003C/p>\n\n\u003Cp>To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.\u003C/p>\u003Cbr>\u003Ch2>What you will be doing\u003C/h2>\u003Cli>\u003Cstrong>Collaboration\u003C/strong> - Work closely with other departments to ensure a seamless partner experience\u003C/li>\n\u003Cli>\u003Cstrong>Accountable \u003C/strong>- Meeting Key Performance Indicators on monetization, revenue growth, and retention by proactively engaging with and educating our Partners on the value of the Fresha platform\u003C/li>\n\u003Cli>\u003Cstrong>Execute\u003C/strong> - Analyze reports and execute effective plans to upsell and increase revenue generation from existing accounts\u003C/li>\n\u003Cli>\u003Cstrong>Build\u003C/strong> - Ensure strong Partner Experience by building meaningful relationships by attending face-to-face and video meetings with your accounts\u003C/li>\n\u003Cli>\u003Cstrong>Engage\u003C/strong> - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn\u003C/li>\n\n\n\u003Cp>\u003Cem>This list is not exhaustive and there may be other activities you are required to deliver. \u003C/em>\u003C/p>\u003Cbr>\u003Ch2>What we are looking for\u003C/h2>\u003Cli>\u003Cstrong>Experience\u003C/strong> - Minimum 2 years of solid Account Management with a track record of success in revenue growth\u003C/li>\n\u003Cli>\u003Cstrong>Manage Full Sales Cycle -\u003C/strong> 2-3 years, taking an account from onboarding to long term revenue generation \u003C/li>\n\u003Cli>\u003Cstrong>Selling into SMB -\u003C/strong> 2-3 years, being able to close sales and generate incremental revenue\u003C/li>\n\u003Cli>\u003Cstrong>Team Player \u003C/strong>- must be happy to ‘roll sleeves up’ and assist the team whenever requiredComfortable working in a fast-paced and changing environmentDemonstrable experience in effectively managing and driving commercial growth from a  large account portfolio, ideally in the SaaS industry\u003C/li>\u003Cbr>\u003Ch2>Added Bonus\u003C/h2>\u003Cli>\u003Cstrong>Bi-lingual - \u003C/strong>Fluency in English and another language, ie Spanish, Thai, Mandarin.\u003C/li>\n\u003Cli>\u003Cstrong>Multi-selling\u003C/strong> - Experience with selling multiple products\u003Cstrong> \u003C/strong>at a time.\u003C/li>\n\u003Cli>\u003Cstrong>CRM\u003C/strong> - Experience with a CRM, we use Hubspot.\u003C/li>\n\n\n\u003Cp>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.\u003C/p>\u003Cbr>\u003Ch2>Interview Process\u003C/h2>\u003Cli>\u003Cstrong>Screen Stage \u003C/strong>(30 mins) \u003Cstrong>- \u003C/strong>Video-call with a member from the Talent Team.\u003C/li>\n\u003Cli>\u003Cstrong>1st Stage \u003C/strong>(30 mins) \u003Cstrong>- \u003C/strong>Video-call with our Head of Account Management.\u003C/li>\n\u003Cli>\u003Cstrong>2nd Stage\u003C/strong> (30 mins) - Video-call with one of our Commercial Leaders.\u003C/li>\n\u003Cli>\u003Cstrong>Final Stage \u003C/strong>(45 mins) \u003Cstrong>- \u003C/strong>Video-call with our Heads of Account Management and General Manager.\u003C/li>\n\n\n\u003Cp>\u003Cem>We aim to complete the entire interview process and deliver feedback within\u003C/em>\u003Cstrong>\u003Cem> 3 weeks. \u003C/em>\u003C/strong>\u003C/p>\n\n\u003Cp>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Inclusive workforce \u003C/strong>\u003C/p>\n\n\u003Cp>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\u003C/p>\n\n\u003Cp>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\u003C/p>\n\n\u003Cp>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\u003C/p>\n\n\u003Cp>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.\u003C/p>","The AI-powered OS for beauty, \nwellness and self-care\nAbout FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\n\nFresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\n\nFresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\n\nThe consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role Overview\n\nGiven our exciting and progressive growth plans,  we are looking for an exceptional Account Manager to come and join our global business.\n\nReporting directly into the Head of Account Management, and working collaboratively with commercial, marketing & product teams, you will be accountable for building long-term relationships and driving revenue growth and retention of the Fresha platform. \n\nThis is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.\n\nTo foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.What you will be doingCollaboration - Work closely with other departments to ensure a seamless partner experience\nAccountable - Meeting Key Performance Indicators on monetization, revenue growth, and retention by proactively engaging with and educating our Partners on the value of the Fresha platform\nExecute - Analyze reports and execute effective plans to upsell and increase revenue generation from existing accounts\nBuild - Ensure strong Partner Experience by building meaningful relationships by attending face-to-face and video meetings with your accounts\nEngage - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn\n\n\nThis list is not exhaustive and there may be other activities you are required to deliver. What we are looking forExperience - Minimum 2 years of solid Account Management with a track record of success in revenue growth\nManage Full Sales Cycle - 2-3 years, taking an account from onboarding to long term revenue generation \nSelling into SMB - 2-3 years, being able to close sales and generate incremental revenue\nTeam Player - must be happy to ‘roll sleeves up’ and assist the team whenever requiredComfortable working in a fast-paced and changing environmentDemonstrable experience in effectively managing and driving commercial growth from a  large account portfolio, ideally in the SaaS industryAdded BonusBi-lingual - Fluency in English and another language, ie Spanish, Thai, Mandarin.\nMulti-selling - Experience with selling multiple products at a time.\nCRM - Experience with a CRM, we use Hubspot.\n\n\nAt Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.Interview ProcessScreen Stage (30 mins) - Video-call with a member from the Talent Team.\n1st Stage (30 mins) - Video-call with our Head of Account Management.\n2nd Stage (30 mins) - Video-call with one of our Commercial Leaders.\nFinal Stage (45 mins) - Video-call with our Heads of Account Management and General Manager.\n\n\nWe aim to complete the entire interview process and deliver feedback within 3 weeks. \n\nEvery job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframeInclusive workforce \n\nAt Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\n\nWe want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\n\nWe do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\n\nIf you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.",1780025243000,"2026-05-29 05:28:58","2026-05-29T02:04:47.027Z",{"jsonldValid":13,"jsonld":25},{"id":64,"slug":65,"title":66,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":67,"country":33,"remote":13,"employmentType":68,"department":16,"content_html":69,"content_text":70,"years":19,"createdAt":59,"updatedAtISO":60,"postedAtISO":71,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":36,"schema":72},"e8cb1c9e78a39fd1305bcdfa7a0dee461039266abad5f3f27dbc484d5e9f0064","associate-account-manager-montreal-at-fresha-279f2038e1","Associate Account Manager (Montreal)","Montreal",[15],"\u003Cp>\u003Cstrong>The AI-powered OS \u003C/strong>\u003Cstrong>for beauty, \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>wellness \u003C/strong>\u003Cstrong>and self-care\u003C/strong>\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>\u003Cu>About Fresha\u003C/u>\u003C/strong>\u003Cbr>\u003Cbr>\u003Cspan>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.\u003Cbr>\u003Cbr>\u003C/span>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.\u003Cbr>\u003Cbr>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\u003C/p>\n\n\u003Cp>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\u003C/p>\n\n\u003Cp>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\u003C/p>\n\n\u003Cp>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003C/p>\n\u003Cp>As Fresha continues to grow globally, we're looking for an exceptional Account Manager to join our team. You'll work cross-functionally with commercial, marketing, and product teams — owning partner relationships, driving revenue growth, and protecting retention across your portfolio. This role suits someone who thrives in a fast-paced environment, works autonomously, and wants to make a real commercial impact.\u003C/p>\u003Cbr>\u003Ch2>What you will be doing\u003C/h2>\n\n\u003Cli>\u003Cstrong>Own your portfolio: \u003C/strong>build meaningful, long-term relationships through regular meetings with partners.\u003C/li>\n\u003Cli>\u003Cstrong>Drive commercial growth: \u003C/strong>meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.\u003C/li>\n\u003Cli>\u003Cstrong>Execute with data: \u003C/strong>analyze account-level reports and build effective plans to grow revenue from existing accounts.\u003C/li>\n\u003Cli>\u003Cstrong>Reduce churn: \u003C/strong>maintain a consistent contact strategy across your portfolio to keep partners engaged.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborate broadly: \u003C/strong>work with internal teams to ensure a seamless partner experience at every touchpoint.\u003C/li>\n\n\u003Cbr>\u003Ch2>What we are looking for\u003C/h2>\n\n\u003Cli>\u003Cstrong>2+ years \u003C/strong>in account management with a clear track record of revenue growth.\u003C/li>\n\u003Cli>\u003Cstrong>Full sales cycle ownership: \u003C/strong>from onboarding through to long-term revenue generation (2–3 years).\u003C/li>\n\u003Cli>\u003Cstrong>SMB experience: \u003C/strong>comfortable closing sales and generating incremental revenue in a high-volume environment.\u003C/li>\n\u003Cli>\u003Cstrong>Portfolio management: \u003C/strong>proven ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS.\u003C/li>\n\u003Cli>\u003Cstrong>Team mindset: \u003C/strong>to roll your sleeves up and support the wider team when needed.\u003C/li>\n\u003Cli>Verbal and written communication skills in both English and French.\u003C/li>\u003Cbr>\u003Ch2>Added Bonus\u003C/h2>\u003Cli>\u003Cstrong>Multi-selling\u003C/strong> - Experience with selling multiple products\u003Cstrong> \u003C/strong>at a time.\u003C/li>\n\u003Cli>\u003Cstrong>CRM\u003C/strong> - Experience with a CRM, we use Hubspot.\u003C/li>\n\n\n\u003Cp>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.\u003C/p>\u003Cbr>\u003Ch2>Interview Process\u003C/h2>\u003Cli>\u003Cstrong>Screen Stage \u003C/strong>(30 mins) \u003Cstrong>- \u003C/strong>Video-call with a member from the Talent Team.\u003C/li>\n\u003Cli>\u003Cstrong>1st Stage \u003C/strong>(30 mins) \u003Cstrong>- \u003C/strong>Video-call with our Head of Account Management.\u003C/li>\n\u003Cli>\u003Cstrong>2nd Stage\u003C/strong> (30 mins) - Video-call with one of our Commercial Leaders.\u003C/li>\n\u003Cli>\u003Cstrong>Final Stage \u003C/strong>(45 mins) \u003Cstrong>- \u003C/strong>Video-call with our Heads of Account Management and General Manager.\u003C/li>\n\n\n\u003Cp>\u003Cem>We aim to complete the entire interview process and deliver feedback within\u003C/em>\u003Cstrong>\u003Cem> 3 to 4 weeks. \u003C/em>\u003C/strong>\u003C/p>\n\n\u003Cp>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>• \u003Cstrong>Work-life balance: \u003C/strong>25 days of flexible leave that we encourage you to take.\u003C/p>\n\u003Cp>• \u003Cstrong>Retirement: \u003C/strong>Pension Plan with up to 5.95% employer match and RRSP 3% matching employer contributions\u003C/p>\n\u003Cp>• \u003Cstrong>Health Insurance: \u003C/strong>Fully covered by Fresha.\u003C/p>\n\u003Cp>• \u003Cstrong>Additional Perks:\u003C/strong> Wellness products/services Perkbox.\u003C/p>\n\u003Cp>• Free Counseling.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Inclusive workforce \u003C/strong>\u003C/p>\n\n\u003Cp>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\u003C/p>\n\n\u003Cp>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\u003C/p>\n\n\u003Cp>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\u003C/p>\n\n\u003Cp>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.\u003C/p>","The AI-powered OS for beauty, \nwellness and self-care\nAbout FreshaFresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.\n\nFresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.\n\nFresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.\n\nThe consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.Role Overview\nAs Fresha continues to grow globally, we're looking for an exceptional Account Manager to join our team. You'll work cross-functionally with commercial, marketing, and product teams — owning partner relationships, driving revenue growth, and protecting retention across your portfolio. This role suits someone who thrives in a fast-paced environment, works autonomously, and wants to make a real commercial impact.What you will be doing\n\nOwn your portfolio: build meaningful, long-term relationships through regular meetings with partners.\nDrive commercial growth: meet KPIs across monetization, upsell, and retention by educating partners on the full value of Fresha.\nExecute with data: analyze account-level reports and build effective plans to grow revenue from existing accounts.\nReduce churn: maintain a consistent contact strategy across your portfolio to keep partners engaged.\nCollaborate broadly: work with internal teams to ensure a seamless partner experience at every touchpoint.\n\nWhat we are looking for\n\n2+ years in account management with a clear track record of revenue growth.\nFull sales cycle ownership: from onboarding through to long-term revenue generation (2–3 years).\nSMB experience: comfortable closing sales and generating incremental revenue in a high-volume environment.\nPortfolio management: proven ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS.\nTeam mindset: to roll your sleeves up and support the wider team when needed.\nVerbal and written communication skills in both English and French.Added BonusMulti-selling - Experience with selling multiple products at a time.\nCRM - Experience with a CRM, we use Hubspot.\n\n\nAt Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.Interview ProcessScreen Stage (30 mins) - Video-call with a member from the Talent Team.\n1st Stage (30 mins) - Video-call with our Head of Account Management.\n2nd Stage (30 mins) - Video-call with one of our Commercial Leaders.\nFinal Stage (45 mins) - Video-call with our Heads of Account Management and General Manager.\n\n\nWe aim to complete the entire interview process and deliver feedback within 3 to 4 weeks. \n\nEvery job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframeBenefits• Work-life balance: 25 days of flexible leave that we encourage you to take.\n• Retirement: Pension Plan with up to 5.95% employer match and RRSP 3% matching employer contributions\n• Health Insurance: Fully covered by Fresha.\n• Additional Perks: Wellness products/services Perkbox.\n• Free Counseling.Inclusive workforce \n\nAt Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.\n\nWe want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.\n\nWe do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.\n\nIf you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.","2026-05-28T14:52:23.487Z",{"jsonldValid":13,"jsonld":25},{"id":74,"slug":75,"title":76,"companyname":77,"companylogo":78,"companyTagline":79,"companyIndustry":80,"city":81,"country":82,"remote":13,"employmentType":83,"department":84,"content_html":85,"content_text":86,"years":19,"createdAt":87,"updatedAtISO":88,"postedAtISO":89,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":90},"efc71ef867ef0d338780329ccaf18436da4353d191b4a1bc35fe8ffc9798984c","sales-enablement-manager-at-aftership-9ced7e06af","Sales Enablement Manager","AfterShip","https://logo.clearbit.com/aftership.com","Achieve a world-class post-purchase customer experience with AfterShip 📦","Software Development","Lehi","United States",[15],"Sales","\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\n\u003Cp>AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\u003C/p>\n\u003Cp>AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\u003C/p>\n\u003Cp>AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\u003C/p>\n\u003Cp>Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Your Mission: \u003C/strong>\u003C/p>\n\u003Cp>The Sales Enablement Manager will serve as a dedicated strategic partner to our sales organization, reporting directly to the Head of Sales. In this role, you will own the full enablement function for our sales team - bridging the gap between our product and go-to-market teams to drive consistent performance, faster ramp, and improved revenue outcomes.\u003C/p>\n\u003Cp>This is a build-and-own role. You’ll find a strong foundation already in place and the opportunity to take true ownership by developing playbooks, coaching frameworks, and cross-functional alignment programs from the ground up. \u003C/p>\n\u003Cp>This is a hybrid-flexible position, with an expectation to come into the Utah office about 3-4 times per week.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and deliver training programs that keep the sales team up to date on product launches, PMM updates, sales methodology, and go-to-market motions \u003C/li>\n\u003Cli>Build, maintain, and roll out sales playbooks that equip AEs and BDRs with the messaging, objection handling, and deal strategies they need to succeed \u003C/li>\n\u003Cli>Act as the primary liaison between Product, PMM, and the Sales team—ensuring new launches are understood and activated quickly in the field \u003C/li>\n\u003Cli>Contribute to key go-to-market initiatives and outbound motions, coordinating enablement strategies that support revenue targets \u003C/li>\n\u003Cli>Establish consistent coaching and performance evaluation frameworks to identify gaps and drive improvement across the team \u003C/li>\n\u003Cli>Leverage outbound tools and CRM systems to surface patterns, coach on best practices, and drive improvements in close rate and ACV\u003C/li>\n\u003Cli>Produce and refine sales collateral and copywriting for outbound sequences and other content that supports the sales cycle \u003C/li>\n\u003Cli>Partner with Solutions Architects on enablement programs relevant to their pre-sales motions \u003C/li>\n\u003Cli>Establish metrics to measure the effectiveness of enablement initiatives and track impact on sales performance and revenue growth \u003C/li>\n\u003Cli>Collaborate with the cross-functional Enablement Managers to share best practices and ensure consistency across go-to-market teams\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We're Looking For\u003C/strong>\u003Cstrong>:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3–5 years of experience in a sales enablement role, with a track record of building and rolling out programs independently \u003C/li>\n\u003Cli>SaaS and ecommerce industry experience is preferred \u003C/li>\n\u003Cli>Proficiency in revenue and CRM platforms such as Gong and HubSpot; experience using these tools for coaching, forecasting, and measuring enablement impact \u003C/li>\n\u003Cli>Experience building playbooks, running product launches end-to-end, and partnering closely with PMM and Product teams \u003C/li>\n\u003Cli>Analytical mindset with the ability to leverage data and insights to inform decisions and drive continuous improvement \u003C/li>\n\u003Cli>Experience in establishing KPIs to measure the effectiveness of enablement initiatives \u003C/li>\n\u003Cli>Excellent communication, presentation, and coordination skills \u003C/li>\n\u003Cli>Strategic mindset with the ability to align enablement initiatives with broader organizational objectives \u003C/li>\n\u003Cli>Ability to work autonomously and manage multiple priorities without constant direction \u003C/li>\n\u003Cli>Experience collaborating cross-functionally with product, marketing, and solutions teams \u003C/li>\n\u003Cli>Based in Utah with the ability to work from the office 3–4 days per week\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Why You Should Join Us: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Great Place to Work Certified:\u003C/strong> We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\u003C/li>\n\u003Cli>\u003Cstrong>Innovative & Inclusive Culture:\u003C/strong> Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\u003C/li>\n\u003Cli>\u003Cstrong>Ambitious Mission with Real Impact:\u003C/strong> Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\u003C/li>\n\u003Cli>\u003Cstrong>Thrive & Grow:\u003C/strong> There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\u003C/li>\n\u003Cli>\u003Cstrong>Flexible Work Setup\u003C/strong>: This is a hybrid-flexible role based out of our hub location (i.e., Toronto, Utah, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive compensation\u003C/li>\n\u003Cli>Remote-first/hybrid-flexible work setups\u003C/li>\n\u003Cli>Healthcare coverage offered from day 1\u003C/li>\n\u003Cli>Retirement plans including company match\u003C/li>\n\u003Cli>Unlimited PTO\u003C/li>\n\u003Cli>Annual learning & wellness benefit\u003C/li>\n\u003Cli>Monthly book perk\u003C/li>\n\u003Cli>Career progression & professional development\u003C/li>\n\u003Cli>In-office lunch and commuter benefits for those located in our hub locations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.\u003C/em>\u003C/p>","About Us\nAfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\nAfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\nAfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\nBuilt for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\nYour Mission: \nThe Sales Enablement Manager will serve as a dedicated strategic partner to our sales organization, reporting directly to the Head of Sales. In this role, you will own the full enablement function for our sales team - bridging the gap between our product and go-to-market teams to drive consistent performance, faster ramp, and improved revenue outcomes.\nThis is a build-and-own role. You’ll find a strong foundation already in place and the opportunity to take true ownership by developing playbooks, coaching frameworks, and cross-functional alignment programs from the ground up. \nThis is a hybrid-flexible position, with an expectation to come into the Utah office about 3-4 times per week.\nWhat You’ll Do: \n\nDesign and deliver training programs that keep the sales team up to date on product launches, PMM updates, sales methodology, and go-to-market motions \nBuild, maintain, and roll out sales playbooks that equip AEs and BDRs with the messaging, objection handling, and deal strategies they need to succeed \nAct as the primary liaison between Product, PMM, and the Sales team—ensuring new launches are understood and activated quickly in the field \nContribute to key go-to-market initiatives and outbound motions, coordinating enablement strategies that support revenue targets \nEstablish consistent coaching and performance evaluation frameworks to identify gaps and drive improvement across the team \nLeverage outbound tools and CRM systems to surface patterns, coach on best practices, and drive improvements in close rate and ACV\nProduce and refine sales collateral and copywriting for outbound sequences and other content that supports the sales cycle \nPartner with Solutions Architects on enablement programs relevant to their pre-sales motions \nEstablish metrics to measure the effectiveness of enablement initiatives and track impact on sales performance and revenue growth \nCollaborate with the cross-functional Enablement Managers to share best practices and ensure consistency across go-to-market teams\n\nWho We're Looking For:\n\n3–5 years of experience in a sales enablement role, with a track record of building and rolling out programs independently \nSaaS and ecommerce industry experience is preferred \nProficiency in revenue and CRM platforms such as Gong and HubSpot; experience using these tools for coaching, forecasting, and measuring enablement impact \nExperience building playbooks, running product launches end-to-end, and partnering closely with PMM and Product teams \nAnalytical mindset with the ability to leverage data and insights to inform decisions and drive continuous improvement \nExperience in establishing KPIs to measure the effectiveness of enablement initiatives \nExcellent communication, presentation, and coordination skills \nStrategic mindset with the ability to align enablement initiatives with broader organizational objectives \nAbility to work autonomously and manage multiple priorities without constant direction \nExperience collaborating cross-functionally with product, marketing, and solutions teams \nBased in Utah with the ability to work from the office 3–4 days per week\n\nAt AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\nWhy You Should Join Us: \n\nGreat Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\nInnovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\nAmbitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\nThrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\nFlexible Work Setup: This is a hybrid-flexible role based out of our hub location (i.e., Toronto, Utah, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\n\nPerks:\n\nCompetitive compensation\nRemote-first/hybrid-flexible work setups\nHealthcare coverage offered from day 1\nRetirement plans including company match\nUnlimited PTO\nAnnual learning & wellness benefit\nMonthly book perk\nCareer progression & professional development\nIn-office lunch and commuter benefits for those located in our hub locations\n\nWe are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\nWe believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \nOur hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.",1782235556000,"2026-06-23 19:26:36","2026-06-23T12:55:28.000Z",{"jsonldValid":13,"jsonld":25},{"id":92,"slug":93,"title":94,"companyname":95,"companylogo":25,"city":96,"country":25,"remote":13,"employmentType":97,"department":98,"content_html":99,"content_text":100,"years":19,"createdAt":101,"updatedAtISO":102,"postedAtISO":103,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":104},"95b363a48d26940eca943bd14aad528899f492f631ff67c7e7638ed9e62f7103","enterprise-architect-martech-and-ai-at-adobe-marketo-2c3d09cb9c","Enterprise Architect (Martech & AI)","adobe marketo","2 Locations",[15],"Marketing","\u003Ch2>Enterprise Architect\u003C/h2>\u003Cp>Position Summary\u003C/p>\u003Cp>As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes.\u003C/p>\u003Cp>In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems.\u003C/p>\u003Cp>You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences.\u003C/p>\u003Cp>Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams.\u003C/p>\u003Ch2>The Opportunity\u003C/h2>\u003Cp>Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale.\u003C/p>\u003Cp>As a member of Adobe’s Enterprise Architecture group, you will:\u003C/p>\u003Cul>\u003Cli>Work alongside executives to establish approaches for digital experience, customer data, and AI transformation.\u003C/li>\u003Cli>Build enterprise architectures that connect content, data, insights, and activation across the customer journey.\u003C/li>\u003Cli>Assist organizations in embracing cloud-native, API-first, and event-driven architectures through Adobe Experience Cloud, Adobe Experience Platform, and major public cloud providers.\u003C/li>\u003Cli>Enable clients to accelerate innovation while reducing complexity and enhancing business value.\u003C/li>\u003C/ul>\u003Cp>This is an opportunity to influence enterprise-scale transformation initiatives, build technology strategy, and help clients achieve lasting competitive advantage.\u003C/p>\u003Ch2>What You Will Do\u003C/h2>\u003Cp>Develop Digital, Data, and AI Strategy\u003C/p>\u003Cul>\u003Cli>Collaborate with executive and senior partners to establish a clear vision for digital experiences, customer engagement, and AI-powered innovation.\u003C/li>\u003Cli>Translate business priorities into actionable, multi-year architecture roadmaps that align technology investments with strategic outcomes.\u003C/li>\u003Cli>See opportunities to improve customer experiences, operational efficiency, and business performance by using data, AI, and personalization.\u003C/li>\u003Cli>Define success measures, value hypotheses, and benchmarks that guide investment decisions and demonstrate impact.\u003C/li>\u003C/ul>\u003Ch2>Lead Enterprise Architecture Build\u003C/h2>\u003Cul>\u003Cli>Build scalable, secure, and resilient enterprise architectures across Adobe Experience Cloud and client technology ecosystems.\u003C/li>\u003Cli>Define modern data and AI architecture patterns, including customer data platforms, identity management, real-time decisioning, and personalization.\u003C/li>\u003Cli>Establish architecture standards and guidelines for cloud-native, API-first, event-driven, and microservices-based solutions.\u003C/li>\u003Cli>Develop reference architectures that enable agility, governance, security, and long-term scalability.\u003C/li>\u003Cli>Ensure architecture decisions support reliability, observability, performance, and business continuity.\u003C/li>\u003C/ul>\u003Ch2>Drive Alignment and Transformation\u003C/h2>\u003Cul>\u003Cli>Align business strategy, enterprise architecture, and delivery execution across marketing, technology, product, analytics, and data teams.\u003C/li>\u003Cli>Establish governance frameworks, operating models, and decision-making processes that enable balanced adoption and continuous improvement.\u003C/li>\u003Cli>Build positive relationships across client organizations, Adobe teams, and external partners to accelerate successful outcomes.\u003C/li>\u003Cli>Guide organizations through technology change while managing complexity and reducing risk.\u003C/li>\u003C/ul>\u003Ch2>Influence and Encourage\u003C/h2>\u003Cul>\u003Cli>Communicate architecture vision, trade-offs, and recommendations with clarity and confidence to executive audiences.\u003C/li>\u003Cli>Lead strategy workshops, architecture reviews, and roadmap discussions that align collaborators and build momentum for transformation.\u003C/li>\u003Cli>Advocate for data-driven and AI-powered experiences that build measurable value for customers and businesses.\u003C/li>\u003Cli>Serve as a leader with a point of view who helps clients navigate new technologies and evolving market trends.\u003C/li>\u003C/ul>\u003Ch2>Contribute to Adobe's Growth\u003C/h2>\u003Cul>\u003Cli>Build reusable frameworks, reference architectures, accelerators, and guidelines that strengthen Adobe's consulting capabilities.\u003C/li>\u003Cli>Mentor architects and consultants, encouraging a culture of collaboration, innovation, and continuous learning.\u003C/li>\u003Cli>Support strategic sales opportunities through solution building, executive presentations, and proposal development.\u003C/li>\u003Cli>Contribute to the evolution of Adobe's Enterprise Architecture practice and help build its strategic direction.\u003C/li>\u003C/ul>\u003Ch2>What You Need to Succeed\u003C/h2>\u003Cp>Required Qualifications\u003C/p>\u003Cul>\u003Cli>Proven success developing and leading enterprise architecture strategies for complex organizations.\u003C/li>\u003Cli>Deep expertise with enterprise architecture frameworks and integration patterns, including TOGAF, API-first, and architectures built on connecting different services.\u003C/li>\u003Cli>Experience crafting and delivering cloud-native solutions on Microsoft Azure, Amazon Web Services, or comparable cloud platforms.\u003C/li>\u003Cli>Demonstrated experience crafting AI-enabled customer experiences and applying concepts such as large language models, retrieval-augmented generation (RAG), prompt engineering, and model evaluation.\u003C/li>\u003Cli>Understanding of AI governance, agentic architectures, observability, reliability, and responsible AI practices in enterprise environments.\u003C/li>\u003Cli>Ability to translate business objectives into scalable technology strategies and architecture roadmaps.\u003C/li>\u003Cli>Strong executive communication and collaborator management skills, with the ability to influence decision-making across organizations.\u003C/li>\u003Cli>Experience collaborating with software engineers, data architects, application developers, data scientists, and business leaders to deliver end-to-end solutions.\u003C/li>\u003Cli>Outstanding written, verbal, and presentation skills.\u003C/li>\u003Cli>Ability to lead through influence and drive alignment across diverse teams and functions.\u003C/li>\u003Cli>Willingness to travel up to 50%.\u003C/li>\u003C/ul>\u003Ch2>Preferred Qualifications\u003C/h2>\u003Cul>\u003Cli>Experience working with Adobe Experience Cloud and Adobe Experience Platform tools.\u003C/li>\u003Cli>Experience working with digital marketing, customer experience, customer data, or personalization platforms.\u003C/li>\u003Cli>Knowledge of customer journey orchestration, decisioning, and real-time activation strategies.\u003C/li>\u003Cli>Experience leading enterprise-scale digital transformation initiatives.\u003C/li>\u003C/ul>\u003Cp>At Adobe, you'll do meaningful work alongside outstanding individuals who are passionate about innovation, creativity, and customer success. We are dedicated to helping our employees grow, thrive, and make an impact through continuous feedback, learning opportunities, and career development.\u003C/p>\u003Cp>If you're ready to build the future of digital experiences and assist organizations in transforming through data, AI, and cloud technologies, we'd love to hear from you.\u003C/p>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. \u003C/p>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>","Enterprise ArchitectPosition SummaryAs an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes.In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems.You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences.Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams.The OpportunityOrganizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale.As a member of Adobe’s Enterprise Architecture group, you will:Work alongside executives to establish approaches for digital experience, customer data, and AI transformation.Build enterprise architectures that connect content, data, insights, and activation across the customer journey.Assist organizations in embracing cloud-native, API-first, and event-driven architectures through Adobe Experience Cloud, Adobe Experience Platform, and major public cloud providers.Enable clients to accelerate innovation while reducing complexity and enhancing business value.This is an opportunity to influence enterprise-scale transformation initiatives, build technology strategy, and help clients achieve lasting competitive advantage.What You Will DoDevelop Digital, Data, and AI StrategyCollaborate with executive and senior partners to establish a clear vision for digital experiences, customer engagement, and AI-powered innovation.Translate business priorities into actionable, multi-year architecture roadmaps that align technology investments with strategic outcomes.See opportunities to improve customer experiences, operational efficiency, and business performance by using data, AI, and personalization.Define success measures, value hypotheses, and benchmarks that guide investment decisions and demonstrate impact.Lead Enterprise Architecture BuildBuild scalable, secure, and resilient enterprise architectures across Adobe Experience Cloud and client technology ecosystems.Define modern data and AI architecture patterns, including customer data platforms, identity management, real-time decisioning, and personalization.Establish architecture standards and guidelines for cloud-native, API-first, event-driven, and microservices-based solutions.Develop reference architectures that enable agility, governance, security, and long-term scalability.Ensure architecture decisions support reliability, observability, performance, and business continuity.Drive Alignment and TransformationAlign business strategy, enterprise architecture, and delivery execution across marketing, technology, product, analytics, and data teams.Establish governance frameworks, operating models, and decision-making processes that enable balanced adoption and continuous improvement.Build positive relationships across client organizations, Adobe teams, and external partners to accelerate successful outcomes.Guide organizations through technology change while managing complexity and reducing risk.Influence and EncourageCommunicate architecture vision, trade-offs, and recommendations with clarity and confidence to executive audiences.Lead strategy workshops, architecture reviews, and roadmap discussions that align collaborators and build momentum for transformation.Advocate for data-driven and AI-powered experiences that build measurable value for customers and businesses.Serve as a leader with a point of view who helps clients navigate new technologies and evolving market trends.Contribute to Adobe's GrowthBuild reusable frameworks, reference architectures, accelerators, and guidelines that strengthen Adobe's consulting capabilities.Mentor architects and consultants, encouraging a culture of collaboration, innovation, and continuous learning.Support strategic sales opportunities through solution building, executive presentations, and proposal development.Contribute to the evolution of Adobe's Enterprise Architecture practice and help build its strategic direction.What You Need to SucceedRequired QualificationsProven success developing and leading enterprise architecture strategies for complex organizations.Deep expertise with enterprise architecture frameworks and integration patterns, including TOGAF, API-first, and architectures built on connecting different services.Experience crafting and delivering cloud-native solutions on Microsoft Azure, Amazon Web Services, or comparable cloud platforms.Demonstrated experience crafting AI-enabled customer experiences and applying concepts such as large language models, retrieval-augmented generation (RAG), prompt engineering, and model evaluation.Understanding of AI governance, agentic architectures, observability, reliability, and responsible AI practices in enterprise environments.Ability to translate business objectives into scalable technology strategies and architecture roadmaps.Strong executive communication and collaborator management skills, with the ability to influence decision-making across organizations.Experience collaborating with software engineers, data architects, application developers, data scientists, and business leaders to deliver end-to-end solutions.Outstanding written, verbal, and presentation skills.Ability to lead through influence and drive alignment across diverse teams and functions.Willingness to travel up to 50%.Preferred QualificationsExperience working with Adobe Experience Cloud and Adobe Experience Platform tools.Experience working with digital marketing, customer experience, customer data, or personalization platforms.Knowledge of customer journey orchestration, decisioning, and real-time activation strategies.Experience leading enterprise-scale digital transformation initiatives.At Adobe, you'll do meaningful work alongside outstanding individuals who are passionate about innovation, creativity, and customer success. We are dedicated to helping our employees grow, thrive, and make an impact through continuous feedback, learning opportunities, and career development.If you're ready to build the future of digital experiences and assist organizations in transforming through data, AI, and cloud technologies, we'd love to hear from you.About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.",1782206785000,"2026-06-23 11:27:10","2026-06-23T09:27:10.000Z",{"jsonldValid":13,"jsonld":25},1782290534978]