[{"data":1,"prerenderedAt":127},["ShallowReactive",2],{"$fxDKStnmQ4QsQGmghzPrHfc9STreh-4QKfgpjasfxxkw":3,"$fnIIY4IKAstZxWgGfyulxV8Qcmxmf2L9v_thASyAZm6I":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":24,"currency":25,"schema":26},"8b8c548e27e16a94b59e5dd13c943373f4354cbe100d4ddf340086cefafa3cf7","automation-and-ai-engineer-at-martell-media-7409e566f2","Automation & AI Engineer","Martell Media","https://logo.clearbit.com/danmartell.com","We inspire people to be the best version of themselves and share the transformation to the world.","Media Production","Kelowna","Bc",false,[16],"Full-time","Engineering","\u003Cp>\u003Cstrong>Compensation: $150,000\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>This role is In-studio in Kelowna\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>About Martell Group\u003C/strong>\u003C/p>\n\u003Cp>The Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.\u003C/p>\n\u003Cp>Founded by serial entrepreneur and investor \u003Cstrong>Dan Martell\u003C/strong> (investor in Udemy, Intercom, and Unbounce), we’re building a company that values \u003Cstrong>leadership\u003C/strong>, \u003Cstrong>growth\u003C/strong>, and \u003Cstrong>simplicity,\u003C/strong> and we’re looking for people who live those values too.\u003C/p>\n\u003Cp>Our goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.\u003C/p>\n\u003Ch4>\u003Cstrong>Why you shouldn't work here – Radical Transparency from our CEO\u003C/strong>\u003C/h4>\n\u003Cp>\u003Cstrong>About the Role \u003C/strong>\u003C/p>\n\u003Cp>You’ll own the automation backbone that runs Martell Media: the Stripe → CRM → access management pipelines, the AI infrastructure powering Dan Martell’s coaching products, and the daily reporting our CEO reads with his morning coffee. We just finished a multi-month migration from GoHighLevel to HubSpot, and we’re entering the next phase. Your job is to keep it running, make it better, and ship new automations + AI features that compound over time.\u003C/p>\n\u003Cp>You’re stepping into a mature stack with real customers depending on it. There’s room to ship new automations and AI features on top of what’s already running.\u003C/p>\n\u003Cp>You’re also the team’s force multiplier. Martell Media is AI-first. Everyone here uses Claude CLI, every day. The job isn’t to be a help desk; it’s to enable colleagues to solve their own problems, and then build the systems and patterns that prevent the question next time. That’s a feature, not a bug. If you’d rather code in isolation, this isn’t your role.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Operate the customer lifecycle automation suite: Stripe payments → HubSpot CRM → Mighty Networks access, covering onboarding, offboarding, upgrades, and renewals\u003C/li>\n\u003Cli>Own and evolve our internal services: daily revenue reporting, AI pipelines, donation and renewal page backends, video/event integrations (Vimeo, Zoom, Telegram), and customer renewal monitoring\u003C/li>\n\u003Cli>Build production AI features: Dan Martell’s coaching context system (and the evals that keep it honest), a Chrome-extension sales copilot for Revio CRM grounded in closed-won conversation patterns, and conversation classification pipelines via the Anthropic Batch API\u003C/li>\n\u003Cli>Run HubSpot ops: workflow maintenance, property management, brand configuration, marketing contact tier optimization, API integrations for executive reporting\u003C/li>\n\u003Cli>Maintain compliance + deliverability: SalesMsg / Twilio A2P 10DLC, DKIM/ SPF/DMARC, marketing email IP health \u003C/li>\n\u003Cli>Multiply the team’s leverage: turn one-off requests into repeatable patterns, and build the tooling that prevents the next question\u003C/li>\n\u003Cli>Ship new automations + AI features: find the biggest constraint slowing the team, elevate it with code, then find the next one\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Tech Stack\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Languages: Python, TypeScript, SQL\u003C/li>\n\u003Cli>Backend: FastAPI, SQLAlchemy, Alembic, Pydantic\u003C/li>\n\u003Cli>Databases: PostgreSQL, MySQL\u003C/li>\n\u003Cli>Infrastructure: Docker, Google Cloud Platform, GitHub Actions\u003C/li>\n\u003Cli>AI/LLMs: Anthropic, OpenAI (production AI for Dan AI features and internal\u003Cbr>automations)\u003C/li>\n\u003Cli>CRM + Automation: HubSpot Enterprise (all 5 Hubs), Zapier, Relay.app,\u003C/li>\n\u003Cli>Stripe, WordPress\u003C/li>\n\u003Cli>SMS/Email: Twilio + SalesMsg (BYOT), HubSpot Marketing Hub\u003C/li>\n\u003Cli>Integrations: Mighty Networks, Zoom, Vimeo, YouTube, Telegram, Notion,\u003Cbr>Slack\u003C/li>\n\u003Cli>Tooling: uv, pytest, Ruff, Claude Code / Cursor / Copilot\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience building Python services in production.\u003C/li>\n\u003Cli>Systems Thinker: You see the whole and the parts at the same time. When a\u003Cbr>Zap misfires, you trace it Stripe → Relay.app → MySQL → HubSpot → Slack\u003Cbr>and find the seam where data broke — not just the immediate error. You design\u003Cbr>for the next engineer and the next two years, not just today’s ticket.\u003C/li>\n\u003Cli>Player-Coach: Your teammates’ coding language is English. You meet them\u003Cbr>where they are, level up their leverage, and turn “can you check this for me?”\u003Cbr>into “here’s how you can check it yourself next time.”\u003C/li>\n\u003Cli>AI-Native Builder: You live in Claude Code / Cursor / Copilot. You’ve shipped\u003Cbr>production features using LLM APIs (not just played with ChatGPT). You know\u003Cbr>when to use an agent, when to use a deterministic script, and when to use no\u003Cbr>code.\u003C/li>\n\u003Cli>Triage Brain: Comfortable holding reactive Tier 1 support, scheduled deep\u003Cbr>work, and occasional firefighting in the same day. You prioritize fast and don’t\u003Cbr>melt down when the queue is mixed.\u003C/li>\n\u003Cli>Fast Learner: The stack is broad and the business is dynamic. You read code,\u003Cbr>docs, and Slack threads and become productive in days, not weeks.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Prior solo-developer or small-team experience (no engineering team to lean on)\u003C/li>\n\u003Cli>HubSpot administration (workflows, properties, brand-level config)\u003C/li>\n\u003Cli>Twilio A2P 10DLC compliance familiarity\u003C/li>\n\u003Cli>Domain expertise in coaching, e-learning, or community businesses\u003C/li>\n\u003Cli>Experience with the post-migration cleanup phase of a CRM platform move\u003C/li>\n\u003C/ul>","Compensation: $150,000\nThis role is In-studio in Kelowna\nAbout Martell Group\nThe Martell Group exists to build people, brands, and ventures that create meaningful impact. Across our four companies, we combine audience, operators, and execution to launch scalable products and empower ambitious leaders in Media, B2B SaaS, and AI.\nFounded by serial entrepreneur and investor Dan Martell (investor in Udemy, Intercom, and Unbounce), we’re building a company that values leadership, growth, and simplicity, and we’re looking for people who live those values too.\nOur goal is to attract world-class talent and align people where their impact is greatest. When you apply to Martell Group, you’ll automatically be considered for all open roles across our companies, not just the one you applied for.\nWhy you shouldn't work here – Radical Transparency from our CEO\nAbout the Role \nYou’ll own the automation backbone that runs Martell Media: the Stripe → CRM → access management pipelines, the AI infrastructure powering Dan Martell’s coaching products, and the daily reporting our CEO reads with his morning coffee. We just finished a multi-month migration from GoHighLevel to HubSpot, and we’re entering the next phase. Your job is to keep it running, make it better, and ship new automations + AI features that compound over time.\nYou’re stepping into a mature stack with real customers depending on it. There’s room to ship new automations and AI features on top of what’s already running.\nYou’re also the team’s force multiplier. Martell Media is AI-first. Everyone here uses Claude CLI, every day. The job isn’t to be a help desk; it’s to enable colleagues to solve their own problems, and then build the systems and patterns that prevent the question next time. That’s a feature, not a bug. If you’d rather code in isolation, this isn’t your role.\nWhat You’ll Do \n\nOperate the customer lifecycle automation suite: Stripe payments → HubSpot CRM → Mighty Networks access, covering onboarding, offboarding, upgrades, and renewals\nOwn and evolve our internal services: daily revenue reporting, AI pipelines, donation and renewal page backends, video/event integrations (Vimeo, Zoom, Telegram), and customer renewal monitoring\nBuild production AI features: Dan Martell’s coaching context system (and the evals that keep it honest), a Chrome-extension sales copilot for Revio CRM grounded in closed-won conversation patterns, and conversation classification pipelines via the Anthropic Batch API\nRun HubSpot ops: workflow maintenance, property management, brand configuration, marketing contact tier optimization, API integrations for executive reporting\nMaintain compliance + deliverability: SalesMsg / Twilio A2P 10DLC, DKIM/ SPF/DMARC, marketing email IP health \nMultiply the team’s leverage: turn one-off requests into repeatable patterns, and build the tooling that prevents the next question\nShip new automations + AI features: find the biggest constraint slowing the team, elevate it with code, then find the next one\n\nTech Stack\n\nLanguages: Python, TypeScript, SQL\nBackend: FastAPI, SQLAlchemy, Alembic, Pydantic\nDatabases: PostgreSQL, MySQL\nInfrastructure: Docker, Google Cloud Platform, GitHub Actions\nAI/LLMs: Anthropic, OpenAI (production AI for Dan AI features and internalautomations)\nCRM + Automation: HubSpot Enterprise (all 5 Hubs), Zapier, Relay.app,\nStripe, WordPress\nSMS/Email: Twilio + SalesMsg (BYOT), HubSpot Marketing Hub\nIntegrations: Mighty Networks, Zoom, Vimeo, YouTube, Telegram, Notion,Slack\nTooling: uv, pytest, Ruff, Claude Code / Cursor / Copilot\n\nWhat We’re Looking For\n\n5+ years of experience building Python services in production.\nSystems Thinker: You see the whole and the parts at the same time. When aZap misfires, you trace it Stripe → Relay.app → MySQL → HubSpot → Slackand find the seam where data broke — not just the immediate error. You designfor the next engineer and the next two years, not just today’s ticket.\nPlayer-Coach: Your teammates’ coding language is English. You meet themwhere they are, level up their leverage, and turn “can you check this for me?”into “here’s how you can check it yourself next time.”\nAI-Native Builder: You live in Claude Code / Cursor / Copilot. You’ve shippedproduction features using LLM APIs (not just played with ChatGPT). You knowwhen to use an agent, when to use a deterministic script, and when to use nocode.\nTriage Brain: Comfortable holding reactive Tier 1 support, scheduled deepwork, and occasional firefighting in the same day. You prioritize fast and don’tmelt down when the queue is mixed.\nFast Learner: The stack is broad and the business is dynamic. You read code,docs, and Slack threads and become productive in days, not weeks.\n\nBonus Points \n\nPrior solo-developer or small-team experience (no engineering team to lean on)\nHubSpot administration (workflows, properties, brand-level config)\nTwilio A2P 10DLC compliance familiarity\nDomain expertise in coaching, e-learning, or community businesses\nExperience with the post-migration cleanup phase of a CRM platform move",0,1779701355000,"2026-05-25 11:30:24","2026-05-22T20:05:26.000Z",150000,"USD",{"jsonldValid":14,"jsonld":27},"",{"jobs":29},[30,50,66,84,103,118],{"id":31,"slug":32,"title":33,"companyname":34,"companylogo":35,"companyTagline":36,"companyIndustry":37,"city":38,"country":39,"remote":40,"employmentType":41,"department":17,"content_html":43,"content_text":44,"years":20,"createdAt":45,"updatedAtISO":46,"postedAtISO":47,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":48,"schema":49},"e574a2a0bf9a06c78c8986c21fd65444f2c74d5c0fb64c9568baaf2b247f9300","software-engineer-ii-at-iterable-097c15a7ee","Software Engineer II","Iterable","https://logo.clearbit.com/iterable.com","Iterable is the top-rated AI-Powered Customer Communication Platform","Software Development","Atlanta","Georgia",true,[42],"Contract","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Ch2>How You Will Make an Impact\u003C/h2>\n\u003Cp>As a Software Engineer II on the Developer Platform Team, you will help improve the Scala, Bazel, and CI foundations that Iterable engineers use every day to build, test, and ship services. Your work will make the codebase easier to change, the build graph easier to reason about, and CI more reliable under real production-scale usage.\u003C/p>\n\u003Cp>This is a hands-on engineering role for someone with a solid programming background who enjoys working close to the codebase, build system, and developer workflow. You will independently own moderate-complexity projects, contribute directly to the Bazel build platform, core Scala libraries shared by services, and partner with product engineering teams to turn recurring developer pain into durable platform improvements. You will also help shape how Iterable uses AI-assisted and agentic engineering practices to make complex development work faster, safer, and more repeatable.\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Improve the core developer workflow:\u003C/strong> Build and refine the systems engineers use to compile, test, package, and validate their changes with confidence.\u003C/li>\n\u003Cli>\u003Cstrong>Contribute to shared engineering foundations:\u003C/strong> Work on common libraries, frameworks, build patterns, and service development practices that many teams rely on.\u003C/li>\n\u003Cli>\u003Cstrong>Make CI faster and more reliable:\u003C/strong> Help improve the feedback loops that keep development moving while preserving quality and release confidence.\u003C/li>\n\u003Cli>\u003Cstrong>Create leverage for product engineers:\u003C/strong> Turn recurring developer pain points into durable tools, documentation, automation, and platform improvements.\u003C/li>\n\u003Cli>\u003Cstrong>Apply AI to real engineering problems:\u003C/strong> Use tools like Cursor, Claude, and agent-based workflows to accelerate complex platform work, automate repetitive tasks, and create safer developer experiences.\u003C/li>\n\u003Cli>\u003Cstrong>Partner across engineering:\u003C/strong> Collaborate with service teams to understand their needs, support adoption, and make the paved path easier to use over time.\u003C/li>\n\u003C/ul>\n\u003Ch2>What We're Looking For\u003C/h2>\n\u003Cp>We prioritize strong engineering fundamentals, practical systems thinking, and the ability to use modern AI tooling thoughtfully. You do not need to have used our exact stack, but you should be comfortable learning deeply, working in shared codebases, and building tools other engineers depend on.\u003C/p>\n\u003Cp>Strong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase.\u003C/p>\n\u003Cul>\n\u003Cli>Experience with build systems, dependency management, CI, or test infrastructure; familiarity with Bazel, SBT, Maven, Gradle, GitHub Actions, or similar systems is valuable.\u003C/li>\n\u003Cli>Ability to debug complex build, test, and developer workflow failures and turn repeated issues into clear fixes, tooling, documentation, or automation.\u003C/li>\n\u003Cli>Product-minded approach to developer experience; you care about usability, feedback loops, adoption, and whether platform changes actually make engineers faster and more confident.\u003C/li>\n\u003Cli>Comfortable using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration.\u003C/li>\n\u003Cli>Good judgment about AI-assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails.\u003C/li>\n\u003Cli>Clear communicator who can work with service teams, explain trade-offs, keep stakeholders informed, and make progress in ambiguous technical areas.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How You Will Make an Impact\nAs a Software Engineer II on the Developer Platform Team, you will help improve the Scala, Bazel, and CI foundations that Iterable engineers use every day to build, test, and ship services. Your work will make the codebase easier to change, the build graph easier to reason about, and CI more reliable under real production-scale usage.\nThis is a hands-on engineering role for someone with a solid programming background who enjoys working close to the codebase, build system, and developer workflow. You will independently own moderate-complexity projects, contribute directly to the Bazel build platform, core Scala libraries shared by services, and partner with product engineering teams to turn recurring developer pain into durable platform improvements. You will also help shape how Iterable uses AI-assisted and agentic engineering practices to make complex development work faster, safer, and more repeatable.\n\nImprove the core developer workflow: Build and refine the systems engineers use to compile, test, package, and validate their changes with confidence.\nContribute to shared engineering foundations: Work on common libraries, frameworks, build patterns, and service development practices that many teams rely on.\nMake CI faster and more reliable: Help improve the feedback loops that keep development moving while preserving quality and release confidence.\nCreate leverage for product engineers: Turn recurring developer pain points into durable tools, documentation, automation, and platform improvements.\nApply AI to real engineering problems: Use tools like Cursor, Claude, and agent-based workflows to accelerate complex platform work, automate repetitive tasks, and create safer developer experiences.\nPartner across engineering: Collaborate with service teams to understand their needs, support adoption, and make the paved path easier to use over time.\n\nWhat We're Looking For\nWe prioritize strong engineering fundamentals, practical systems thinking, and the ability to use modern AI tooling thoughtfully. You do not need to have used our exact stack, but you should be comfortable learning deeply, working in shared codebases, and building tools other engineers depend on.\nStrong software engineering fundamentals in Scala, Java, Kotlin, or another production language; able to read, modify, test, and review service code in a large shared codebase.\n\nExperience with build systems, dependency management, CI, or test infrastructure; familiarity with Bazel, SBT, Maven, Gradle, GitHub Actions, or similar systems is valuable.\nAbility to debug complex build, test, and developer workflow failures and turn repeated issues into clear fixes, tooling, documentation, or automation.\nProduct-minded approach to developer experience; you care about usability, feedback loops, adoption, and whether platform changes actually make engineers faster and more confident.\nComfortable using AI tools such as Cursor, Claude, or similar systems for real engineering work, including codebase exploration, migration support, test generation, CI triage, and agent orchestration.\nGood judgment about AI-assisted automation: able to break complex tasks into plans, prompts, verification steps, and review loops with appropriate human oversight and safety guardrails.\nClear communicator who can work with service teams, explain trade-offs, keep stakeholders informed, and make progress in ambiguous technical areas.\n\nPerks & Benefits:\n\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $114,500 - $188,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1779679786000,"2026-05-25 05:30:53","2026-05-19T20:40:24.000Z","GEL",{"jsonldValid":14,"jsonld":27},{"id":51,"slug":52,"title":53,"companyname":54,"companylogo":55,"companyIndustry":37,"city":56,"country":56,"remote":40,"employmentType":57,"department":58,"content_html":59,"content_text":60,"years":20,"createdAt":61,"updatedAtISO":62,"postedAtISO":63,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":64,"schema":65},"ed72ce497af823bad64678eca411d2ddc736c218144759ddc3bcadbf7628a308","jr-field-marketing-analyst-latam-at-planet-fbc6ddbdf4","Jr Field Marketing Analyst LATAM","Planet","https://logo.clearbit.com/planet.com","Brazil",[16],"Other","\u003Cp>\u003Cstrong>Welcome to Planet. We believe in using space to help life on Earth.\u003C/strong>\u003C/p>\n\u003Cp>Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.\u003C/p>\n\u003Cp>Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.\u003C/p>\n\u003Cp>As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.\u003C/p>\n\u003Cp>We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.\u003C/p>\n\u003Cp>Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.\u003C/p>\u003Cp>\u003Cstrong>About the Role:  \u003C/strong>\u003C/p>\n\u003Cp>Field marketing today is about far more than showing up—it’s about creating memorable, data-driven, and visually powerful experiences that truly connect with audiences. As a Creative Field Marketing Analyst, you’ll sit at the intersection of creativity, marketing strategy, and execution, playing a key role in bringing Planet’s brand to life across Latin America.\u003C/p>\n\u003Cp>You’ll join our LATAM Marketing team to help plan and execute high-impact marketing initiatives while designing engaging, on-the-ground and real-time visual experiences. From events and roadshows to conferences and campaigns, you’ll turn marketing goals into compelling creative assets that drive engagement, pipeline acceleration, and revenue growth.\u003C/p>\n\u003Cp>This role is perfect for someone who is creative at heart, marketing-savvy by nature, and excited to innovate—someone who can think strategically, design boldly, and collaborate closely with teams across Sales, Customer Success, Product, partners, and vendors to deliver standout, content-rich experiences.\u003C/p>\n\u003Cp>\u003Cstrong>Impact You’ll Own:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Support the execution of regional marketing programs across Latin America to generate demand and build brand awareness.\u003C/li>\n\u003Cli>Collaborate cross-functionally with Sales, Customer Success, Product, Partner teams, and regional customers and partners to plan and deliver events and campaigns.\u003C/li>\n\u003Cli>Develop, edit, and resize collateral (banners, flyers, digital presentations) for regional and highly targeted campaigns.\u003C/li>\n\u003Cli>Translate complex product benefits into clear, high-impact visual stories for high-traffic environments.\u003C/li>\n\u003Cli>Provide hands-on support for in-person events and webinars, including pre-event planning, account targeting, campaign execution, and post-event follow-up.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Bring:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>High energy, curiosity, and a strong desire to learn, ask questions, and work across teams.\u003C/li>\n\u003Cli>A powerful creative spark paired with a solid understanding of marketing fundamentals, including buyer personas, lead nurturing, and conversion strategies.\u003C/li>\n\u003Cli>Genuine excitement for webinars, events, digital campaigns, and integrated marketing programs.\u003C/li>\n\u003Cli>Clear, confident communication skills and a collaborative, team-first mindset.\u003C/li>\n\u003Cli>Strong planning, research, and project coordination capabilities.\u003C/li>\n\u003Cli>Comfort thriving in a fast-paced, global, remote environment.\u003C/li>\n\u003Cli>Fluency in Portuguese and English (English is the company’s working language); Spanish is a plus.\u003C/li>\n\u003Cli>Based in São Paulo, Brazil.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What Makes You Stand Out:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Proficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator) and presentation tools (Keynote and PowerPoint), ready to turn ideas into standout visuals.\u003C/li>\n\u003Cli>Hands-on experience with CRM platforms (Marketo, HubSpot, etc) to track, analyze, and elevate creative performance.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Application Deadline:\u003C/strong>\u003C/p>\n\u003Cp>July 14, 2026 by 11:59p / 23:59 CET (Central European Time)\u003C/p>\n\u003Cp>\u003Cstrong>Benefits While Working at Planet:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Paid time off including vacation, holidays and company-wide days off \u003C/li>\n\u003Cli>Supplemental Medical and Dental Coverage\u003C/li>\n\u003Cli>Employee Wellness Program \u003C/li>\n\u003Cli>Home Office Reimbursement\u003C/li>\n\u003Cli>Monthly Phone and Internet Reimbursement\u003C/li>\n\u003Cli>Tuition Reimbursement and access to LinkedIn Learning\u003C/li>\n\u003Cli>Volunteering Paid Time Off\u003C/li>\n\u003C/ul>\n\u003Ch6>#LI-REMOTE\u003C/h6>\u003Cp>\u003Cstrong>San Francisco Fair Chance Ordinance\u003Cbr>\u003C/strong>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Why we care so much about Belonging. \u003Cbr>\u003C/strong>We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. \u003C/p>\n\u003Cp>\u003Cstrong>EEO statement: \u003Cbr>\u003C/strong>Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.\u003C/p>\n\u003Cp>\u003Cstrong>Accommodations: \u003Cbr>\u003C/strong>Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.\u003C/p>\n\u003Cp>\u003Cstrong>Privacy Policy\u003C/strong>: By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u003C/p>\n\u003Cp>\u003Cstrong>Privacy Policy (European Applicants):\u003C/strong> By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u003C/p>\n\u003Cp>\u003Cstrong>AI in Our Interviewing Process\u003C/strong>: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a \"Planet AI Notetaker\" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.\u003C/p>\n\u003Cp>\u003Cstrong>Candidate AI Policy\u003C/strong>: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to \u003Cem>prepare\u003C/em> for interviews and assessments. However, \u003Cem>during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions\u003C/em>. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.\u003C/p>","Welcome to Planet. We believe in using space to help life on Earth.\nPlanet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.\nCustomers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.\nAs we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.\nWe have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.\nPlanet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.About the Role:  \nField marketing today is about far more than showing up—it’s about creating memorable, data-driven, and visually powerful experiences that truly connect with audiences. As a Creative Field Marketing Analyst, you’ll sit at the intersection of creativity, marketing strategy, and execution, playing a key role in bringing Planet’s brand to life across Latin America.\nYou’ll join our LATAM Marketing team to help plan and execute high-impact marketing initiatives while designing engaging, on-the-ground and real-time visual experiences. From events and roadshows to conferences and campaigns, you’ll turn marketing goals into compelling creative assets that drive engagement, pipeline acceleration, and revenue growth.\nThis role is perfect for someone who is creative at heart, marketing-savvy by nature, and excited to innovate—someone who can think strategically, design boldly, and collaborate closely with teams across Sales, Customer Success, Product, partners, and vendors to deliver standout, content-rich experiences.\nImpact You’ll Own:\n\nSupport the execution of regional marketing programs across Latin America to generate demand and build brand awareness.\nCollaborate cross-functionally with Sales, Customer Success, Product, Partner teams, and regional customers and partners to plan and deliver events and campaigns.\nDevelop, edit, and resize collateral (banners, flyers, digital presentations) for regional and highly targeted campaigns.\nTranslate complex product benefits into clear, high-impact visual stories for high-traffic environments.\nProvide hands-on support for in-person events and webinars, including pre-event planning, account targeting, campaign execution, and post-event follow-up.\n\nWhat You Bring:\n\nHigh energy, curiosity, and a strong desire to learn, ask questions, and work across teams.\nA powerful creative spark paired with a solid understanding of marketing fundamentals, including buyer personas, lead nurturing, and conversion strategies.\nGenuine excitement for webinars, events, digital campaigns, and integrated marketing programs.\nClear, confident communication skills and a collaborative, team-first mindset.\nStrong planning, research, and project coordination capabilities.\nComfort thriving in a fast-paced, global, remote environment.\nFluency in Portuguese and English (English is the company’s working language); Spanish is a plus.\nBased in São Paulo, Brazil.\n\nWhat Makes You Stand Out:\n\nProficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator) and presentation tools (Keynote and PowerPoint), ready to turn ideas into standout visuals.\nHands-on experience with CRM platforms (Marketo, HubSpot, etc) to track, analyze, and elevate creative performance.\n\nApplication Deadline:\nJuly 14, 2026 by 11:59p / 23:59 CET (Central European Time)\nBenefits While Working at Planet:\nThese offerings are dependent on employment type and geographical location, based upon applicable law or company policy.\n\nPaid time off including vacation, holidays and company-wide days off \nSupplemental Medical and Dental Coverage\nEmployee Wellness Program \nHome Office Reimbursement\nMonthly Phone and Internet Reimbursement\nTuition Reimbursement and access to LinkedIn Learning\nVolunteering Paid Time Off\n\n#LI-REMOTESan Francisco Fair Chance OrdinancePursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nWhy we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. \nEEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.\nAccommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.\nPrivacy Policy: By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\nPrivacy Policy (European Applicants): By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\nAI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a \"Planet AI Notetaker\" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.\nCandidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.",1779636146000,"2026-05-24 17:23:22","2026-05-12T14:43:53.000Z","BRL",{"jsonldValid":14,"jsonld":27},{"id":67,"slug":68,"title":69,"companyname":70,"companylogo":71,"companyTagline":72,"companyIndustry":73,"city":74,"country":27,"remote":40,"employmentType":75,"department":58,"content_html":76,"content_text":77,"years":20,"createdAt":78,"updatedAtISO":79,"postedAtISO":80,"hasSalary":14,"salaryMin":81,"salaryMax":82,"currency":25,"schema":83},"b491e3486612ccbeadda773e3dd40e52beb94bb07200bfcb94780a6cba925a8e","senior-director-commercial-strategy-and-programs-at-impiricus-fb21a1d80f","Senior Director, Commercial Strategy & Programs","Impiricus","https://logo.clearbit.com/impiricus.com","The AI-Powered HCP Engagement Engine","Technology, Information and Internet","Remote",[16],"\u003Cp>\u003Cstrong>Job Title: Senior Director, Commercial Strategy & Programs\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Location: Remote\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Exemption Status: Full-time/ Exempt\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Who We Are\u003C/strong>\u003C/p>\n\u003Cp>Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\u003C/p>\n\u003Cp>With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\u003C/p>\n\u003Ch4>\u003Cstrong>Job Summary:\u003C/strong>\u003C/h4>\n\u003Cp>We’re looking for a seasoned go-to-market programs leader to drive results with the Chief Commercial Officer (CCO) — a battle-tested operator with deep experience in high-growth environments who makes our commercial leadership faster, smarter, and better aligned. This is not a passive coordination role. You will be a force multiplier for the CCO: anticipating needs before they are voiced, building the infrastructure that keeps the commercial engine running, and owning high-stakes projects from inception to completion.\u003C/p>\n\u003Ch4>\u003Cstrong>Duties/Responsibilities: \u003C/strong>\u003C/h4>\n\u003Cp>\u003Cstrong>Strategic Support for the CCO\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the CCO’s trusted thought partner — helping to see around corners, pressure-test ideas, and translate strategy into executable plans\u003C/li>\n\u003Cli>Build board-ready materials, executive presentations, and internal communications that are clear, compelling, and accurate\u003C/li>\n\u003Cli>Chase down data points, synthesize commercial insights, and surface the information the CCO needs to make confident decisions\u003C/li>\n\u003Cli>Drive alignment across commercial projects — managing stakeholder dynamics, resolving blockers, and keeping initiatives moving\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Commercial Program Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives\u003C/li>\n\u003Cli>Manage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met\u003C/li>\n\u003Cli>Drive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp\u003C/li>\n\u003Cli>Lead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Enablement & AI-Driven Process Innovation\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs\u003C/li>\n\u003Cli>Deploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making\u003C/li>\n\u003Cli>Stay ahead of the AI tooling landscape —  know what is worth implementing and what is noise, and does act accordingly\u003C/li>\n\u003Cli>Create feedback loops and iteration cadences to continuously improve what we have built\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Special Projects\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Take the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives\u003C/li>\n\u003Cli>Partner with the CCO and cross-functional stakeholders to drive alignment on mission\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Experience:\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>10+ years of experience, including 3–5 years in management consulting (strategy, operations, or GTM focus at MBB, Big 4, or boutique strategy firm)\u003C/li>\n\u003Cli>3-5 years commercialization experience in the pharmaceutical/biotech/medical device space preferred\u003C/li>\n\u003Cli>Demonstrated experience at a venture-backed or high-growth company that scaled rapidly — think 3–10x revenue or headcount growth within a 2–3 year window. Didn't just observe the hypergrowth, but have experience in the room building through it\u003C/li>\n\u003Cli>Hands-on track record of deploying AI agents and building workflows around LLMs within a commercial or operations function— not just familiarity, but real implementation experience with real adoption outcomes\u003C/li>\n\u003Cli>Exceptional communication and presentation skills— Building a board deck that tells a crisp story and write an exec memo that doesn't require a follow-up\u003C/li>\n\u003Cli>High proficiency with HubSpot or a comparable CRM; you understand pipeline hygiene and how data quality affects commercial decision-making\u003C/li>\n\u003C/ul>\n\u003Cp>The base salary range for this role is $170,000-$220,000\u003C/p>\n\u003Cp>Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\u003C/p>\n\n\u003Cp>\u003Cstrong>Benefits:\u003C/strong>\u003C/p>\n\u003Cp>Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\u003C/p>\n\u003Cp>\u003Cimg> \u003Cstrong>Healthcare\u003C/strong>: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge\u003Cbr>\u003Cimg> \u003Cstrong>HSA, FSA & DCFSA\u003C/strong>: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)\u003Cbr>\u003Cimg> \u003Cstrong>Coverage & Protection\u003C/strong>: 100% paid short- and long-term disability, plus life and AD&D insurance\u003Cbr>\u003Cimg> \u003Cstrong>Flexible Time Off\u003C/strong>: Take the time you need with a flexible vacation policy — recharge your batteries your way\u003Cbr>\u003Cimg> \u003Cstrong>Parental Leave\u003C/strong>: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)\u003Cbr>\u003Cimg> \u003Cstrong>Your Work, Your Way\u003C/strong>: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.\u003Cbr>\u003Cimg> \u003Cstrong>Home Office Setup\u003C/strong>: We’ll ship you the gear you need to create a comfortable workspace at home.\u003Cbr>\u003Cimg> \u003Cstrong>401(k)\u003C/strong>: Save for your future with tax advantages (and company match!)\u003C/p>\n\n\n\u003Cp>\u003Cem>Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/em>\u003C/p>","Job Title: Senior Director, Commercial Strategy & Programs\nLocation: Remote\nExemption Status: Full-time/ Exempt\nWho We Are\nImpiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\nWith our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\nJob Summary:\nWe’re looking for a seasoned go-to-market programs leader to drive results with the Chief Commercial Officer (CCO) — a battle-tested operator with deep experience in high-growth environments who makes our commercial leadership faster, smarter, and better aligned. This is not a passive coordination role. You will be a force multiplier for the CCO: anticipating needs before they are voiced, building the infrastructure that keeps the commercial engine running, and owning high-stakes projects from inception to completion.\nDuties/Responsibilities: \nStrategic Support for the CCO\n\nServe as the CCO’s trusted thought partner — helping to see around corners, pressure-test ideas, and translate strategy into executable plans\nBuild board-ready materials, executive presentations, and internal communications that are clear, compelling, and accurate\nChase down data points, synthesize commercial insights, and surface the information the CCO needs to make confident decisions\nDrive alignment across commercial projects — managing stakeholder dynamics, resolving blockers, and keeping initiatives moving\n\nCommercial Program Management\n\nOwn program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives\nManage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met\nDrive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp\nLead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership\n\nEnablement & AI-Driven Process Innovation\n\nLead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs\nDeploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making\nStay ahead of the AI tooling landscape —  know what is worth implementing and what is noise, and does act accordingly\nCreate feedback loops and iteration cadences to continuously improve what we have built\n\nSpecial Projects\n\nTake the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives\nPartner with the CCO and cross-functional stakeholders to drive alignment on mission\n\nExperience:\n\n10+ years of experience, including 3–5 years in management consulting (strategy, operations, or GTM focus at MBB, Big 4, or boutique strategy firm)\n3-5 years commercialization experience in the pharmaceutical/biotech/medical device space preferred\nDemonstrated experience at a venture-backed or high-growth company that scaled rapidly — think 3–10x revenue or headcount growth within a 2–3 year window. Didn't just observe the hypergrowth, but have experience in the room building through it\nHands-on track record of deploying AI agents and building workflows around LLMs within a commercial or operations function— not just familiarity, but real implementation experience with real adoption outcomes\nExceptional communication and presentation skills— Building a board deck that tells a crisp story and write an exec memo that doesn't require a follow-up\nHigh proficiency with HubSpot or a comparable CRM; you understand pipeline hygiene and how data quality affects commercial decision-making\n\nThe base salary range for this role is $170,000-$220,000\nWhere you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\n\nBenefits:\nImpiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\n Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!)\n\n\nImpiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.",1779614698000,"2026-05-24 11:26:57","2026-05-22T17:27:38.000Z",170000,220000,{"jsonldValid":14,"jsonld":27},{"id":85,"slug":86,"title":87,"companyname":88,"companylogo":89,"companyTagline":90,"companyIndustry":91,"city":92,"country":93,"remote":14,"employmentType":94,"department":95,"content_html":96,"content_text":97,"years":20,"createdAt":98,"updatedAtISO":99,"postedAtISO":100,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":101,"schema":102},"abb0612de6711adfe9842edb66ff03849abf852467815fdc9d2e069f2a4b01fa","growth-marketing-and-automation-specialist-ftc-at-henry-schein-7eca952e70","Growth Marketing & Automation Specialist - FTC","Henry Schein","https://logo.clearbit.com/henryschein.com","Rely On Us.","Medical Equipment Manufacturing","Gillingham - United Kingdom","United Kingdom",[16],"Marketing","\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Title: Growth Marketing & Automation Specialist \u003C/b>\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b>   \u003Cb>HS Dental Marketing\u003C/b>\u003C/p>\u003Cp>\u003Cb>Reports To: Digital Growth Marketing Manager\u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: Gillingham / Hybrid\u003C/b>\u003C/p>\u003Cp>\u003Cb>Contract: Fixed Term - 9 months\u003C/b>\u003C/p>\u003Cp>\u003Cb>Overview:\u003C/b>\u003C/p>\u003Cp>Ready to make your mark in digital marketing? Join Henry Schein Dental’s Digital Marketing Team and help shape the future of how we connect with dentists across the UK. We’re looking for a self-starter who’s curious, analytical and always ahead of the curve, someone who loves exploring new tools, trends and AI-driven marketing opportunities to deliver real results.\u003C/p>\u003Cp>Reporting to the Digital Growth Marketing Manager, you’ll create and optimise campaigns across email, social, PPC, SEO and web ads, driving engagement, leads and growth. You’ll have the freedom to test bold ideas, embrace the latest innovations in digital marketing and use platforms like HubSpot and Google Ads to prove your impact.\u003C/p>\u003Cp>If you’re proactive, creative and love combining data, AI insights and storytelling, this is your chance to grow within a passionate, forward-thinking team that values innovation and initiative. Bring your energy, your ideas and your drive, and help us take Henry Schein’s digital presence to the next level.\u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b>\u003C/p>\u003Cp>The role holder will be expected to be responsible for the following:\u003C/p>\u003Cul>\u003Cli>Lead the charge in HubSpot, building and optimising email campaigns and automated workflows that keep our audience engaged and connected.\u003C/li>\u003Cli>Create and manage high-performing PPC campaigns that generate leads, boost sales, and grow our digital presence.\u003C/li>\u003Cli>Own and optimise our digital marketing budget, producing clear, actionable reports on spend and performance each month.\u003C/li>\u003Cli>Bring your creativity to life through engaging content creation, working with our Content Writer to craft messages that inform, inspire, and convert.\u003C/li>\u003Cli>Use data to tell a story - analyse campaign results, measure ROI, and share insights that shape future strategy.\u003C/li>\u003Cli>Play an active role in promoting our Corporate Social Responsibility initiatives through digital storytelling and campaigns that make a difference.\u003C/li>\u003Cli>Collaborate with our talented Design Studio, providing clear briefs and managing timelines to deliver standout visuals.\u003C/li>\u003Cli>Keep our marketing activities GDPR-compliant and customer-focused.\u003C/li>\u003Cli>Stay ahead of the curve - research trends, audiences, and digital innovations, including AI-driven tools, to keep Henry Schein at the forefront of marketing excellence.\u003C/li>\u003Cli>Present your insights confidently, turning complex data into meaningful, actionable stories for managers and directors.\u003C/li>\u003Cli>Contribute to our wider team success by working toward KPIs and growth targets, helping us continuously raise the bar.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Skills & Experience Required:\u003C/b>\u003C/p>\u003Cp>We’re looking for someone who’s as passionate about digital marketing as they are about learning, testing, and growing. You’ll bring both creative energy and analytical thinking to everything you do.\u003C/p>\u003Cp>\u003Cu>Skill & Experience:\u003C/u>\u003C/p>\u003Cul>\u003Cli>Proven experience in \u003Cb>digital marketing\u003C/b>, ideally within a B2B or e-commerce environment.\u003C/li>\u003Cli>Hands-on experience using \u003Cb>HubSpot\u003C/b> (or similar CRM/marketing automation platforms) to build and manage campaigns.\u003C/li>\u003Cli>Strong knowledge of \u003Cb>PPC, SEO, and paid social\u003C/b> strategies, with a track record of delivering ROI-driven campaigns.\u003C/li>\u003Cli>Experience managing \u003Cb>Google Ads\u003C/b>\u003Cb>,\u003C/b> Meta Ads, or similar platforms.\u003C/li>\u003Cli>A good understanding of \u003Cb>analytics and reporting\u003C/b>, using data to measure success and inform next steps.\u003C/li>\u003Cli>Excellent \u003Cb>copywriting and proofreading\u003C/b> skills, with strong attention to detail.\u003C/li>\u003Cli>Awareness of \u003Cb>GDPR best practices\u003C/b> and commitment to compliant marketing activity.\u003C/li>\u003Cli>A curious mindset and willingness to explore \u003Cb>emerging technologies\u003C/b> such as AI and automation to improve marketing performance.\u003C/li>\u003Cli>Strong organisational skills - able to manage multiple projects, deadlines, and stakeholders with ease.\u003C/li>\u003Cli>A proactive, self-starting attitude - you’re someone who takes initiative, solves problems, and drives results.\u003Cbr> \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Person Specification: \u003C/b>\u003C/p>\u003Cp>We believe the type of person best suited to this role will be:\u003C/p>\u003Cul>\u003Cli>Creativity\u003C/li>\u003Cli>Teamwork\u003C/li>\u003Cli>Organisation\u003C/li>\u003Cli>Planning\u003C/li>\u003Cli>Reliability\u003C/li>\u003Cli>Punctuality\u003C/li>\u003Cli>Can do attitude\u003C/li>\u003Cli>Able to work to tight deadlines and under pressure\u003C/li>\u003Cli>Good team player with strong communication skills\u003C/li>\u003Cli>Ability to challenge and persuade others\u003C/li>\u003C/ul>\u003Cp>\u003Cb>All positions are also responsible for\u003C/b>\u003C/p>\u003Cul>\u003Cli>Meeting Company standards pertaining to quantity and quality of work performed on an on-going basis\u003C/li>\u003Cli>Performing all work related tasks in a manner that is in compliance with all Company policies and procedures\u003C/li>\u003Cli>Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments\u003C/li>\u003Cli>This position will be working will be working remotely with a look at returning to the office environment in the future.\u003C/li>\u003Cli>There will be some travel, primarily for events.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Education          \u003C/b>\u003C/p>\u003Cul>\u003Cli>Preferably marketing degree and/or equivalent CIM level.\u003C/li>\u003Cli>Digital marketing qualification desirable, but practical hands-on digital ability and understanding is more important.\u003C/li>\u003Cli>Would be required to study and pass BDIA Introduction to Dentistry course.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Key Contacts\u003C/b>\u003C/p>\u003Cul>\u003Cli>Digital Growth Marketing Manager, Marketing Director and Marketing team\u003C/li>\u003Cli>Creative and Content team\u003C/li>\u003Cli>Management and sales teams\u003C/li>\u003Cli>Web developers\u003C/li>\u003Cli>BAs and Customer Support Team\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our benefits include:\u003C/b>\u003C/p>\u003Cul>\u003Cli>A competitive salary\u003C/li>\u003Cli>25 days holiday a year, with ability to buy up to 5 days holiday each year\u003C/li>\u003Cli>Life Insurance\u003C/li>\u003Cli>Cycle to Work scheme\u003C/li>\u003Cli>Subsidised gym membership\u003C/li>\u003Cli>Access to Health & Wellbeing Apps\u003C/li>\u003Cli>Employee discounts\u003C/li>\u003Cli>A hybrid, flexible working culture\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Henry Schein:\u003C/b>\u003C/p>\u003Cp>At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability.\u003C/p>\u003Cp>We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals.\u003C/p>\u003Cp>Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.\u003C/p>\u003Cp>As a business we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the Worlds Most Ethical Companies.\u003C/p>\u003Cp>Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.\u003C/p>","Job DescriptionJob Title: Growth Marketing & Automation Specialist Department:   HS Dental MarketingReports To: Digital Growth Marketing ManagerLocation: Gillingham / HybridContract: Fixed Term - 9 monthsOverview:Ready to make your mark in digital marketing? Join Henry Schein Dental’s Digital Marketing Team and help shape the future of how we connect with dentists across the UK. We’re looking for a self-starter who’s curious, analytical and always ahead of the curve, someone who loves exploring new tools, trends and AI-driven marketing opportunities to deliver real results.Reporting to the Digital Growth Marketing Manager, you’ll create and optimise campaigns across email, social, PPC, SEO and web ads, driving engagement, leads and growth. You’ll have the freedom to test bold ideas, embrace the latest innovations in digital marketing and use platforms like HubSpot and Google Ads to prove your impact.If you’re proactive, creative and love combining data, AI insights and storytelling, this is your chance to grow within a passionate, forward-thinking team that values innovation and initiative. Bring your energy, your ideas and your drive, and help us take Henry Schein’s digital presence to the next level.Job Responsibilities:The role holder will be expected to be responsible for the following:Lead the charge in HubSpot, building and optimising email campaigns and automated workflows that keep our audience engaged and connected.Create and manage high-performing PPC campaigns that generate leads, boost sales, and grow our digital presence.Own and optimise our digital marketing budget, producing clear, actionable reports on spend and performance each month.Bring your creativity to life through engaging content creation, working with our Content Writer to craft messages that inform, inspire, and convert.Use data to tell a story - analyse campaign results, measure ROI, and share insights that shape future strategy.Play an active role in promoting our Corporate Social Responsibility initiatives through digital storytelling and campaigns that make a difference.Collaborate with our talented Design Studio, providing clear briefs and managing timelines to deliver standout visuals.Keep our marketing activities GDPR-compliant and customer-focused.Stay ahead of the curve - research trends, audiences, and digital innovations, including AI-driven tools, to keep Henry Schein at the forefront of marketing excellence.Present your insights confidently, turning complex data into meaningful, actionable stories for managers and directors.Contribute to our wider team success by working toward KPIs and growth targets, helping us continuously raise the bar.Job Skills & Experience Required:We’re looking for someone who’s as passionate about digital marketing as they are about learning, testing, and growing. You’ll bring both creative energy and analytical thinking to everything you do.Skill & Experience:Proven experience in digital marketing, ideally within a B2B or e-commerce environment.Hands-on experience using HubSpot (or similar CRM/marketing automation platforms) to build and manage campaigns.Strong knowledge of PPC, SEO, and paid social strategies, with a track record of delivering ROI-driven campaigns.Experience managing Google Ads, Meta Ads, or similar platforms.A good understanding of analytics and reporting, using data to measure success and inform next steps.Excellent copywriting and proofreading skills, with strong attention to detail.Awareness of GDPR best practices and commitment to compliant marketing activity.A curious mindset and willingness to explore emerging technologies such as AI and automation to improve marketing performance.Strong organisational skills - able to manage multiple projects, deadlines, and stakeholders with ease.A proactive, self-starting attitude - you’re someone who takes initiative, solves problems, and drives results. Person Specification: We believe the type of person best suited to this role will be:CreativityTeamworkOrganisationPlanningReliabilityPunctualityCan do attitudeAble to work to tight deadlines and under pressureGood team player with strong communication skillsAbility to challenge and persuade othersAll positions are also responsible forMeeting Company standards pertaining to quantity and quality of work performed on an on-going basisPerforming all work related tasks in a manner that is in compliance with all Company policies and proceduresAdhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignmentsThis position will be working will be working remotely with a look at returning to the office environment in the future.There will be some travel, primarily for events.Education          Preferably marketing degree and/or equivalent CIM level.Digital marketing qualification desirable, but practical hands-on digital ability and understanding is more important.Would be required to study and pass BDIA Introduction to Dentistry course.Key ContactsDigital Growth Marketing Manager, Marketing Director and Marketing teamCreative and Content teamManagement and sales teamsWeb developersBAs and Customer Support TeamOur benefits include:A competitive salary25 days holiday a year, with ability to buy up to 5 days holiday each yearLife InsuranceCycle to Work schemeSubsidised gym membershipAccess to Health & Wellbeing AppsEmployee discountsA hybrid, flexible working cultureAbout Henry Schein:At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability.We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals.Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.As a business we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the Worlds Most Ethical Companies.Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.",1779550026000,"2026-05-23 17:28:47","2026-05-23T15:28:47.000Z","GBP",{"jsonldValid":14,"jsonld":27},{"id":104,"slug":105,"title":106,"companyname":107,"companylogo":108,"companyTagline":109,"companyIndustry":37,"city":110,"country":111,"remote":40,"employmentType":112,"department":113,"content_html":114,"content_text":115,"years":20,"createdAt":98,"updatedAtISO":99,"postedAtISO":116,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":25,"schema":117},"1dcae872ebba5930f9ec54d6529b2cbe5d7879b3b723bd59ea5082caf1821a4e","manager-of-customer-onboarding-at-steer-a3767efeaf","Manager of Customer Onboarding","Steer","https://logo.clearbit.com/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","United States (Remote)","United States",[16],"Customer Success","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a strategic, high-energy Manager of Customer Onboarding to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\u003C/p>\n\u003Cp>Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote for US-based candidates.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\u003C/li>\n\u003Cli>\u003Cstrong>An Inspiring Leader:\u003C/strong> You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Velocity:\u003C/strong> You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Informed:\u003C/strong> You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli> \u003Cstrong>Audit & Overhaul:\u003C/strong> Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\u003C/li>\n\u003Cli>\u003Cstrong>Lead the Charge:\u003C/strong> Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\u003C/li>\n\u003Cli>\u003Cstrong>Bridge the Gap:\u003C/strong> Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Retention:\u003C/strong> Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Report Progress:\u003C/strong> Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\u003C/li>\n\u003Cli>Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\u003C/li>\n\u003Cli>A deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cem>Must Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years\u003C/strong> in a leadership or management role within Onboarding, Implementation, or Customer Success.\u003C/li>\n\u003Cli>\u003Cstrong>Process Optimization Experience:\u003C/strong> Evidence of a time you reduced onboarding friction or shortened implementation cycles.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Nice to Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>HubSpot, Jira, or Gainsight\u003C/strong> (or similar platforms).\u003C/li>\n\u003Cli>Experience with automotive industry\u003C/li>\n\u003Cli>Experience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>       1. Initial Screen (30min)\u003C/p>\n\u003Cp>           Wonderlic Assessment\u003C/p>\n\u003Cp>       2. Hiring Manager Interview (60min)\u003C/p>\n\u003Cp>       3. Cross-Collaboration Interview (30min)\u003C/p>\n\u003Cp>           Direct Report Interview (30min)\u003C/p>\n\u003Cp>       4. Case Study Presentation (45min)\u003C/p>\n\u003Cp>           Career Journey Interview (60min)\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nWe are looking for a strategic, high-energy Manager of Customer Onboarding to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\nReporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\n\nThis role is 100% remote for US-based candidates.\n\nYou Are\n\nA Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\nAn Inspiring Leader: You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\nObsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\nData-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\n\n\nYou Will\n\n Audit & Overhaul: Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\nLead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\nBridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\nDrive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\nReport Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\n\n\nYou Have\n\nA proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\nExperience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\nA deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\n\nMust Have:\n\n3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.\nProcess Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.\nStakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\n\n\nNice to Have:\n\nExperience with HubSpot, Jira, or Gainsight (or similar platforms).\nExperience with automotive industry\nExperience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\n\n\nInterview Process\n       1. Initial Screen (30min)\n           Wonderlic Assessment\n       2. Hiring Manager Interview (60min)\n       3. Cross-Collaboration Interview (30min)\n           Direct Report Interview (30min)\n       4. Case Study Presentation (45min)\n           Career Journey Interview (60min)\n\nWe Offer\n\n100% remote work environment\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-05-22T18:14:23.000Z",{"jsonldValid":14,"jsonld":27},{"id":119,"slug":120,"title":121,"companyname":107,"companylogo":108,"companyTagline":109,"companyIndustry":37,"city":110,"country":111,"remote":40,"employmentType":122,"department":113,"content_html":123,"content_text":124,"years":20,"createdAt":98,"updatedAtISO":99,"postedAtISO":125,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":25,"schema":126},"6da4461c1c5df7c0bdb858ed4ef2b0fb1e2a2f9798a5946af2e2a968919b7110","manager-of-onboarding-at-steer-dcfba2bc21","Manager of Onboarding",[16],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\u003C/p>\n\u003Cp>Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote for US-based candidates.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\u003C/li>\n\u003Cli>\u003Cstrong>An Inspiring Leader:\u003C/strong> You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Velocity:\u003C/strong> You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Informed:\u003C/strong> You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli> \u003Cstrong>Audit & Overhaul:\u003C/strong> Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\u003C/li>\n\u003Cli>\u003Cstrong>Lead the Charge:\u003C/strong> Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\u003C/li>\n\u003Cli>\u003Cstrong>Bridge the Gap:\u003C/strong> Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Retention:\u003C/strong> Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Report Progress:\u003C/strong> Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\u003C/li>\n\u003Cli>Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\u003C/li>\n\u003Cli>A deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cem>Must Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years\u003C/strong> in a leadership or management role within Onboarding, Implementation, or Customer Success.\u003C/li>\n\u003Cli>\u003Cstrong>Process Optimization Experience:\u003C/strong> Evidence of a time you reduced onboarding friction or shortened implementation cycles.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Nice to Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>HubSpot, Jira, or Gainsight\u003C/strong> (or similar platforms).\u003C/li>\n\u003Cli>Experience with automotive industry\u003C/li>\n\u003Cli>Experience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>   1. Initial Screen (30min)\u003C/p>\n\u003Cp>       Wonderlic Assessment\u003C/p>\n\u003Cp>   2. Hiring Manager Interview (45min)\u003C/p>\n\u003Cp>   3. Case Study Presentation (45min)\u003C/p>\n\u003Cp>       Career Journey Interview (60min)\u003C/p>\n\u003Cp>    4. Cross-Collaboration Interview (30min)\u003C/p>\n\u003Cp>        Direct Report Interview (30min)\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nWe are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\nReporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\n\nThis role is 100% remote for US-based candidates.\n\nYou Are\n\nA Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\nAn Inspiring Leader: You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\nObsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\nData-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\n\n\nYou Will\n\n Audit & Overhaul: Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\nLead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\nBridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\nDrive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\nReport Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\n\n\nYou Have\n\nA proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\nExperience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\nA deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\n\nMust Have:\n\n3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.\nProcess Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.\nStakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\n\n\nNice to Have:\n\nExperience with HubSpot, Jira, or Gainsight (or similar platforms).\nExperience with automotive industry\nExperience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\n\n\nInterview Process\n   1. Initial Screen (30min)\n       Wonderlic Assessment\n   2. Hiring Manager Interview (45min)\n   3. Case Study Presentation (45min)\n       Career Journey Interview (60min)\n    4. Cross-Collaboration Interview (30min)\n        Direct Report Interview (30min)\n\nWe Offer\n\n100% remote work environment\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-05-22T18:12:13.000Z",{"jsonldValid":14,"jsonld":27},1779758220852]