[{"data":1,"prerenderedAt":131},["ShallowReactive",2],{"$fbPjV-qCajhF38pVhnNRuMUHctBP5z4cZOXbKqegRvJk":3,"$f0kPc8J9eUNrBXu73Gwf6rCY-J_SaKPRS9pjyDqJEork":30},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":16,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"9b93b858b3c05f055589f6d8cfa0ef95142e7051657a7fa419d4ae4dc4ac667b","0ec2e977625071c60054e280b356d97e0b935327371cf5360b5fed4a3133d3e0","client-onboarding-specialist-at-strive-compounding-pharmacy-79fad11972","Client Onboarding Specialist","Strive Compounding Pharmacy","https://cdn.jobboardwise.com/logo/strivepharmacy.com","Striving for the personal side of healthcare Taking compounded medications mainstream through education and transparency","Pharmaceutical Manufacturing","Mesa","United States",false,[17],"Full-time","Customer Success","\u003Cp>\u003Cstrong>Company Overview:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.\u003C/p>\n\u003Cp>Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.\u003C/p>\n\u003Cp>We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.\u003C/p>\n\u003Cp>\u003Cstrong>Mission:\u003C/strong>\u003C/p>\n\u003Cp>Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.\u003C/p>\u003Cp>\u003Cstrong>Position Type: \u003C/strong>Full-Time\u003C/p>\n\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>As a Client Onboarding Specialist with Strive Pharmacy, you will provide essential support, ensuring customers (providers) receive an exceptional experience as you guide them through our onboarding process, ending with a smooth hand-off to the sales teams. You will manage multiple projects including escalating issues to the appropriate teams and providing cross-functional feedback\u003C/p>\n\u003Cp>\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Manage Onboarding: Facilitate the onboarding process for new clinics in a timely manner with clear instructions, ensuring a seamless experience.\u003C/li>\n\u003Cli>Collect Feedback: Capture customer feedback to improve the onboarding process and experience.\u003C/li>\n\u003Cli>Cross-functional Collaboration: Work closely with internal teams such as Customer Success and Customer Experience, escalating issues to the appropriate teams, creating and updating customer education materials pertaining to the provider portal, and ensuring customer satisfaction.\u003C/li>\n\u003Cli>Onboarding Project Support: Assist with onboarding tasks such as creating Office Manager accounts after initial set-up, route inquiries from shared inbox and Slack channels to appropriate teams.\u003C/li>\n\u003Cli>CRM Utilization: Effectively utilize HubSpot CRM to meticulously track and manage onboarding progress. Create and maintain internal documentation and customer records with a focus in data integrity/cleanliness with the highest confidentiality and data security standards.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Required Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experience:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Skills:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Other:\u003C/strong>\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Work Environment:\u003C/strong>\u003C/p>\n\u003Cp>This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. \u003C/p>\u003Cp>Annual Salary\u003C/p>\u003Cp>$48,000—$52,000 USD\u003C/p>\u003Cp>\u003Cstrong>Join Us in Making an Impact:\u003C/strong>\u003C/p>\n\u003Cp>At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.\u003C/p>\n\u003Cp>\u003Cstrong>Benefits/ Perks: \u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy offers a comprehensive benefits package, including:\u003C/p>\n\u003Cul>\n\u003Cli>Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date\u003C/li>\n\u003Cli>Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider\u003C/li>\n\u003Cli>Paid time off\u003C/li>\n\u003Cli>Sick time\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>Parental leave\u003C/li>\n\u003Cli>401(k) with employer matching\u003C/li>\n\u003Cli>Life insurance\u003C/li>\n\u003Cli>Vision and dental insurance\u003C/li>\n\u003Cli>Veterinary insurance\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Culture:\u003C/strong>\u003C/p>\n\u003Cp>Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.\u003C/p>\n\u003Cp>\u003Cstrong>EEO:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.\u003C/p>\n\u003Cp>\u003Cstrong>Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you. \u003C/strong>\u003C/p>","Company Overview: Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers. Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care. We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you. Mission: Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like. Position Type: Full-Time Position Overview: As a Client Onboarding Specialist with Strive Pharmacy, you will provide essential support, ensuring customers (providers) receive an exceptional experience as you guide them through our onboarding process, ending with a smooth hand-off to the sales teams. You will manage multiple projects including escalating issues to the appropriate teams and providing cross-functional feedback Key Responsibilities: Manage Onboarding: Facilitate the onboarding process for new clinics in a timely manner with clear instructions, ensuring a seamless experience. Collect Feedback: Capture customer feedback to improve the onboarding process and experience. Cross-functional Collaboration: Work closely with internal teams such as Customer Success and Customer Experience, escalating issues to the appropriate teams, creating and updating customer education materials pertaining to the provider portal, and ensuring customer satisfaction. Onboarding Project Support: Assist with onboarding tasks such as creating Office Manager accounts after initial set-up, route inquiries from shared inbox and Slack channels to appropriate teams. CRM Utilization: Effectively utilize HubSpot CRM to meticulously track and manage onboarding progress. Create and maintain internal documentation and customer records with a focus in data integrity/cleanliness with the highest confidentiality and data security standards. Required Qualifications: Experience: Skills: Other: Work Environment: This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities. Annual Salary $48,000—$52,000 USD Join Us in Making an Impact: At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar. Benefits/ Perks: Strive Pharmacy offers a comprehensive benefits package, including: Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider Paid time off Sick time FSA and HSA options Parental leave 401(k) with employer matching Life insurance Vision and dental insurance Veterinary insurance Culture: Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace. EEO: Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.",0,1791848370000,"2026-10-13 01:42:36","2026-10-12T16:47:06-04:00",48000,52000,"USD",{"jsonldValid":15,"jsonld":29},"",{"jobs":31},[32,47,68,86,104,118],{"id":33,"applyToken":34,"slug":35,"title":36,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":37,"department":38,"content_html":39,"content_text":40,"years":21,"createdAt":41,"updatedAtISO":42,"postedAtISO":43,"hasSalary":15,"salaryMin":44,"salaryMax":45,"currency":27,"schema":46},"05103452d099535b51f92dc92178d8c746f846e14fd3ca89c7a6c804075196ba","46a38f49e7784d6a0d413de24e5dfdb40be09b2ef3fc8f979b615aa03d03d5c5","client-relationship-manager-at-strive-compounding-pharmacy-9a93a2831c","Client Relationship Manager",[17],"Other","\u003Cp>\u003Cstrong>Company Overview:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.\u003C/p>\n\u003Cp>Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.\u003C/p>\n\u003Cp>We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.\u003C/p>\n\u003Cp>\u003Cstrong>Mission:\u003C/strong>\u003C/p>\n\u003Cp>Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.\u003C/p>\u003Cp>\u003Cstrong>Position Type: \u003C/strong>Full time, Onsite: Monday - Friday 8:00am - 5:30pm\u003C/p>\n\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>The Client Relationship Manager (CRM) is responsible for managing and nurturing relationships with the company’s customers to ensure their satisfaction and retention. This role involves acting as a liaison between customers and internal teams to guarantee that customer’s needs and goals are met effectively. The CRM will focus on service delivery, customer satisfaction, and operational efficiency.\u003Cbr>\u003Cbr>\u003Cstrong>Key Responsibilities: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Service Delivery and Operational Efficiency:\u003C/strong>\u003C/p>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Client Satisfaction and Feedback:\u003C/strong>\n\n\u003C/li>\n\u003Cli>Develop and maintain strong relationships with clinic stakeholders, serving as the primary point of contact for assigned clinics\u003C/li>\n\u003Cli>Manage multiple incoming communication channels (e.g., Slack, HubSpot) to ensure timely, accurate responses\u003C/li>\n\u003Cli>Proactively monitor and scan orders to confirm they're moving through the pipeline as expected\u003C/li>\n\u003Cli>Partner with Sales reps to identify and communicate trends impacting operational efficiency\u003C/li>\n\u003Cli>Share updates on delays, policy changes, and other news impacting clinic workflow\u003C/li>\n\u003Cli>Build rapport with clinics while setting realistic expectations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Required Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Active pharmacy technician license in the state you are located in/will be working out of\u003C/li>\n\u003Cli>Active national pharmacy technician certification (PTCB/ExCPT) or be willing to obtain one within 90 days of employment (at your own expense)\u003C/li>\n\u003Cli>Minimum of 2 years of hands-on experience in a pharmacy setting\u003C/li>\n\u003Cli>Exceptional customer service abilities, with a focus on patient care\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Strong verbal and written communication\u003C/li>\n\u003Cli>Ability to self-manage time and move through high request volume quickly and accurately\u003C/li>\n\u003Cli>High level of professionalism and adherence to workplace etiquette\u003C/li>\n\u003Cli>Superior organizational skills, with attention to detail and efficiency\u003C/li>\n\u003C/ul>\u003Cp>Annual Salary\u003C/p>\u003Cp>$55,000—$65,000 USD\u003C/p>\u003Cp>\u003Cstrong>Join Us in Making an Impact:\u003C/strong>\u003C/p>\n\u003Cp>At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.\u003C/p>\n\u003Cp>\u003Cstrong>Benefits/ Perks: \u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy offers a comprehensive benefits package, including:\u003C/p>\n\u003Cul>\n\u003Cli>Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date\u003C/li>\n\u003Cli>Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider\u003C/li>\n\u003Cli>Paid time off\u003C/li>\n\u003Cli>Sick time\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>Parental leave\u003C/li>\n\u003Cli>401(k) with employer matching\u003C/li>\n\u003Cli>Life insurance\u003C/li>\n\u003Cli>Vision and dental insurance\u003C/li>\n\u003Cli>Veterinary insurance\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Culture:\u003C/strong>\u003C/p>\n\u003Cp>Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.\u003C/p>\n\u003Cp>\u003Cstrong>EEO:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.\u003C/p>\n\u003Cp>\u003Cstrong>Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you. \u003C/strong>\u003C/p>","Company Overview: Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers. Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care. We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you. Mission: Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like. Position Type: Full time, Onsite: Monday - Friday 8:00am - 5:30pm Position Overview: The Client Relationship Manager (CRM) is responsible for managing and nurturing relationships with the company’s customers to ensure their satisfaction and retention. This role involves acting as a liaison between customers and internal teams to guarantee that customer’s needs and goals are met effectively. The CRM will focus on service delivery, customer satisfaction, and operational efficiency. Key Responsibilities: Service Delivery and Operational Efficiency: Client Satisfaction and Feedback: Develop and maintain strong relationships with clinic stakeholders, serving as the primary point of contact for assigned clinics Manage multiple incoming communication channels (e.g., Slack, HubSpot) to ensure timely, accurate responses Proactively monitor and scan orders to confirm they're moving through the pipeline as expected Partner with Sales reps to identify and communicate trends impacting operational efficiency Share updates on delays, policy changes, and other news impacting clinic workflow Build rapport with clinics while setting realistic expectations Required Qualifications: Active pharmacy technician license in the state you are located in/will be working out of Active national pharmacy technician certification (PTCB/ExCPT) or be willing to obtain one within 90 days of employment (at your own expense) Minimum of 2 years of hands-on experience in a pharmacy setting Exceptional customer service abilities, with a focus on patient care Preferred Qualifications: Strong verbal and written communication Ability to self-manage time and move through high request volume quickly and accurately High level of professionalism and adherence to workplace etiquette Superior organizational skills, with attention to detail and efficiency Annual Salary $55,000—$65,000 USD Join Us in Making an Impact: At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar. Benefits/ Perks: Strive Pharmacy offers a comprehensive benefits package, including: Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider Paid time off Sick time FSA and HSA options Parental leave 401(k) with employer matching Life insurance Vision and dental insurance Veterinary insurance Culture: Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace. EEO: Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws. Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.",1791416149000,"2026-10-08 01:38:35","2026-10-07T17:58:23-04:00",55000,65000,{"jsonldValid":15,"jsonld":29},{"id":48,"applyToken":49,"slug":50,"title":51,"companyname":52,"companylogo":53,"companyTagline":54,"companyIndustry":55,"city":56,"country":14,"remote":57,"employmentType":58,"department":59,"content_html":60,"content_text":61,"years":21,"createdAt":62,"updatedAtISO":63,"postedAtISO":64,"hasSalary":15,"salaryMin":65,"salaryMax":66,"currency":27,"schema":67},"9f91daec6e00ff6de3891434fc80fa07b0184939963a78804e3a01d766498a06","a79b3af0bea8cf471930ace0685c7ca13ca23c6040091eea973f4662c6d84eeb","senior-platform-engineer-martech-at-twin-health-56f8e46269","Senior Platform Engineer, MarTech","Twin Health","https://cdn.jobboardwise.com/logo/twinhealth.com","Metabolic health for every body. Twin Health is helping people heal chronic conditions and live happier, healthier lives","Hospitals and Health Care","Remote",true,[17],"Marketing","\u003Cp>\u003Cstrong>Twin Health \u003C/strong>\u003C/p>\n\u003Cp>At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. \u003C/p>\n\u003Cp>We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.\u003C/p>\n\u003Cp>\u003Cstrong>Working here \u003C/strong>\u003C/p>\n\u003Cp>Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.\u003C/p>\n\u003Cp>Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .\u003C/p>\n\u003Cp>With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.\u003C/p>\n\u003Cp>Join us as we reinvent the standard of care in metabolic health.\u003C/p>\u003Cp>\u003Cstrong>Opportunity\u003C/strong>\u003C/p>\n\u003Cp>We're seeking a Senior Platform Engineer - MarTech to strengthen the shared marketing and communication platforms that support acquisition, enrollment, and customer engagement. Hands-on expertise with customer engagement and journey orchestration platforms (we use Braze) and composable CDP / reverse-ETL tools (we use Hightouch) is central to this role. You will improve how teams launch campaigns, activate customer data, and operate reliable communication workflows.\u003C/p>\n\u003Cp>You will collaborate closely with Marketing, Enrollment, Acquisition, Product, and Data to turn business needs into reliable platform capabilities. As the team's scope grows, you will also contribute programming skills to landing pages, automation, and additional communication integrations.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the configuration, day-to-day support, and continuous improvement of Braze, Hightouch, and related MarTech platforms as shared infrastructure across the business.\u003C/li>\n\u003Cli>Communicate and collaborate closely with Marketing, Enrollment, Acquisition, Product, and Data to understand needs, clarify requirements, align expectations, and provide timely delivery and issue updates.\u003C/li>\n\u003Cli>Manage shared intake and prioritization: define scope, assess effort and urgency, agree on delivery timelines, and escalate competing priorities to engineering leadership.\u003C/li>\n\u003Cli>Standardize reusable Braze Canvas architecture, templates, and build processes, with testing and release checks that streamline delivery from request to deployment.\u003C/li>\n\u003Cli>Maintain reliable integrations across Braze, Hightouch, Snowflake, Salesforce, and mail vendors; ensure accurate customer attributes, events, audience synchronization, and reporting data.\u003C/li>\n\u003Cli>Implement platform personalization capabilities, including Liquid templates, behavioral triggers, and send-time optimization, in partnership with stakeholder teams.\u003C/li>\n\u003Cli>Monitor reliability, data integrity, deployment time, and request turnaround; improve dashboards and automated alerts to detect errors and inform capacity planning.\u003C/li>\n\u003Cli>Troubleshoot platform and delivery issues, coordinate with Braze, Hightouch, and vendors such as RRD Printhouse, and resolve root causes.\u003C/li>\n\u003Cli>Develop and support landing pages, APIs, webhooks, and automation as needs evolve; extend communication integrations to Twilio, Zoom, Firebase Cloud Messaging, AWS SNS, and email services or mail servers.\u003C/li>\n\u003Cli>Apply testing, safe deployment, secure access, credential management, consent handling, and data protection practices across platform configuration and code changes.\u003C/li>\n\u003Cli>Implement and govern website tracking via Google Tag Manager, including server-side tagging, consent-mode integration and conversion APIs, so measurement respects user privacy preferences and healthcare data restrictions.\u003C/li>\n\u003Cli>Other duties as assigned.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor’s degree in Computer Science, Engineering, or related STEM field \u003C/li>\n\u003Cli>3+ years of relevant experience in MarTech engineering, marketing technology operations, or platform integrations, with ownership of production platforms and stakeholder delivery.\u003C/li>\n\u003Cli>Strong communication and collaboration skills with Marketing, Enrollment, Acquisition, Product, and Data; ability to translate business requests into clear technical requirements and manage expectations.\u003C/li>\n\u003Cli>Have built and operated multi-step customer journeys in a journey orchestration platform (e.g., Braze, Iterable, Customer.io, SFMC), including segmentation, event-triggered logic and Liquid or similar templating\u003C/li>\n\u003Cli>Proficiency in SQL and understanding of customer data models, data quality, and synchronization across engagement platforms, data warehouses, and CRM systems.\u003C/li>\n\u003Cli>Full-stack development experience with HTML, CSS, JavaScript, backend services, and APIs is preferred.\u003C/li>\n\u003Cli>Working programming skills in Python/Java, JavaScript/TypeScript, or a comparable language for automation and integrations, with experience troubleshooting REST APIs, webhooks, and authentication.\u003C/li>\n\u003Cli>This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Qualifications\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with Salesforce, Snowflake, mail vendor integrations, or communication technologies such as Twilio, Zoom APIs, Firebase Cloud Messaging, AWS SNS, and email delivery infrastructure.\u003C/li>\n\u003Cli>Hands-on experience implementing and maintaining website tracking through a tag management system (e.g., Google Tag Manager, Adobe Tags), including data layer design, tag and trigger configuration, and integration with a consent management platform.\u003C/li>\n\u003Cli>Experience with Git, automated testing, CI/CD, cloud deployments, and platform monitoring or analytics dashboards.\u003C/li>\n\u003Cli>Experience with email deliverability, consent management, or healthcare technology and sensitive customer information.\u003C/li>\n\u003Cli>Prior experience working on AI-native products or internal developer platforms is a plus.\u003C/li>\n\u003Cli>Experience working in fast-paced, high-growth startup environments.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation and Benefits  \u003C/strong>\u003Cem> \u003C/em>\u003C/p>\n\u003Cp>The compensation range for this position is \u003Cstrong>$145,000 - $165,000\u003C/strong> annually. \u003C/p>\n\u003Cp>Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin\u003C/p>\n\u003Cul>\n\u003Cli>A competitive compensation package in line with leading technology companies\u003C/li>\n\u003Cli>A remote and accomplished global team\u003C/li>\n\u003Cli>Opportunity for equity participation \u003C/li>\n\u003Cli>Unlimited vacation with manager approval\u003C/li>\n\u003Cli>16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents\u003C/li>\n\u003Cli>100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options\u003C/li>\n\u003Cli>401k retirement savings plan\u003C/li>\n\u003C/ul>\u003Cp>Salary range for US jobs\u003C/p>\u003Cp>US Salary Range\u003C/p>\u003Cp>$145,000—$165,000 USD\u003C/p>\u003Cp>We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process. \u003C/p>","Twin Health At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives. Working here Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment. Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® . With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world. Join us as we reinvent the standard of care in metabolic health. Opportunity We're seeking a Senior Platform Engineer - MarTech to strengthen the shared marketing and communication platforms that support acquisition, enrollment, and customer engagement. Hands-on expertise with customer engagement and journey orchestration platforms (we use Braze) and composable CDP / reverse-ETL tools (we use Hightouch) is central to this role. You will improve how teams launch campaigns, activate customer data, and operate reliable communication workflows. You will collaborate closely with Marketing, Enrollment, Acquisition, Product, and Data to turn business needs into reliable platform capabilities. As the team's scope grows, you will also contribute programming skills to landing pages, automation, and additional communication integrations. Responsibilities Own the configuration, day-to-day support, and continuous improvement of Braze, Hightouch, and related MarTech platforms as shared infrastructure across the business. Communicate and collaborate closely with Marketing, Enrollment, Acquisition, Product, and Data to understand needs, clarify requirements, align expectations, and provide timely delivery and issue updates. Manage shared intake and prioritization: define scope, assess effort and urgency, agree on delivery timelines, and escalate competing priorities to engineering leadership. Standardize reusable Braze Canvas architecture, templates, and build processes, with testing and release checks that streamline delivery from request to deployment. Maintain reliable integrations across Braze, Hightouch, Snowflake, Salesforce, and mail vendors; ensure accurate customer attributes, events, audience synchronization, and reporting data. Implement platform personalization capabilities, including Liquid templates, behavioral triggers, and send-time optimization, in partnership with stakeholder teams. Monitor reliability, data integrity, deployment time, and request turnaround; improve dashboards and automated alerts to detect errors and inform capacity planning. Troubleshoot platform and delivery issues, coordinate with Braze, Hightouch, and vendors such as RRD Printhouse, and resolve root causes. Develop and support landing pages, APIs, webhooks, and automation as needs evolve; extend communication integrations to Twilio, Zoom, Firebase Cloud Messaging, AWS SNS, and email services or mail servers. Apply testing, safe deployment, secure access, credential management, consent handling, and data protection practices across platform configuration and code changes. Implement and govern website tracking via Google Tag Manager, including server-side tagging, consent-mode integration and conversion APIs, so measurement respects user privacy preferences and healthcare data restrictions. Other duties as assigned. Qualifications Bachelor’s degree in Computer Science, Engineering, or related STEM field 3+ years of relevant experience in MarTech engineering, marketing technology operations, or platform integrations, with ownership of production platforms and stakeholder delivery. Strong communication and collaboration skills with Marketing, Enrollment, Acquisition, Product, and Data; ability to translate business requests into clear technical requirements and manage expectations. Have built and operated multi-step customer journeys in a journey orchestration platform (e.g., Braze, Iterable, Customer.io, SFMC), including segmentation, event-triggered logic and Liquid or similar templating Proficiency in SQL and understanding of customer data models, data quality, and synchronization across engagement platforms, data warehouses, and CRM systems. Full-stack development experience with HTML, CSS, JavaScript, backend services, and APIs is preferred. Working programming skills in Python/Java, JavaScript/TypeScript, or a comparable language for automation and integrations, with experience troubleshooting REST APIs, webhooks, and authentication. This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Preferred Qualifications Experience with Salesforce, Snowflake, mail vendor integrations, or communication technologies such as Twilio, Zoom APIs, Firebase Cloud Messaging, AWS SNS, and email delivery infrastructure. Hands-on experience implementing and maintaining website tracking through a tag management system (e.g., Google Tag Manager, Adobe Tags), including data layer design, tag and trigger configuration, and integration with a consent management platform. Experience with Git, automated testing, CI/CD, cloud deployments, and platform monitoring or analytics dashboards. Experience with email deliverability, consent management, or healthcare technology and sensitive customer information. Prior experience working on AI-native products or internal developer platforms is a plus. Experience working in fast-paced, high-growth startup environments. Compensation and Benefits The compensation range for this position is $145,000 - $165,000 annually. Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin A competitive compensation package in line with leading technology companies A remote and accomplished global team Opportunity for equity participation Unlimited vacation with manager approval 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options 401k retirement savings plan Salary range for US jobs US Salary Range $145,000—$165,000 USD We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.",1791848378000,"2026-10-13 01:42:40","2026-10-12T14:57:52-04:00",145000,165000,{"jsonldValid":15,"jsonld":29},{"id":69,"applyToken":70,"slug":71,"title":72,"companyname":73,"companylogo":74,"companyTagline":75,"companyIndustry":76,"city":77,"country":77,"remote":15,"employmentType":78,"department":18,"content_html":80,"content_text":81,"years":21,"createdAt":82,"updatedAtISO":23,"postedAtISO":83,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":84,"schema":85},"585423bc1a84d058091ac6a32e6d6ba99a49850d3ce16df2ec94005029983f2d","7ec4a00d0e8b695f32d58d04a6c609c8290cb1fe287ed7049e1375fb0684f9a7","customer-success-manager-at-bloomreach-6780cc75d8","Customer Success Manager","Bloomreach","https://cdn.jobboardwise.com/logo/bloomreach.com","Limitless E-Commerce Experiences","Software Development","United Kingdom",[79],"Contract","\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Ch1>\u003Cstrong>About the role\u003C/strong>\u003C/h1>\n\u003Cp>We're expanding our Customer Success team and looking for a technically confident Customer Success Manager to partner with our Growth customers across the UK. You'll help brands grow with Bloomreach, get the most from Loomi and the wider product suite, to help turn their goals into measurable results.\u003C/p>\n\u003Cp>What our customers achieve depends on how well their data, tracking and integrations are set up to deliver value across our product suite. You won't write integration code or build data pipelines (our consultancy services and partners do that), but you will need to understand how the platform works under the hood, read the data behind a customer's results, have an up to date understanding of the AI landscape - especially in Martech all to work out where our customers need to go next to get maximum value from their relationship with Bloomreach.\u003C/p>\n\u003Cp>You'll own a named book of customers using multiple Bloomreach solutions, working within a modern engagement model that combines automated, self-serve and product-led experiences with 1:many programmes and targeted 1:1 sessions when a customer needs them most. You'll be the face of Bloomreach for these customers: a trusted advisor, industry expert, a source of ideas, and the person who understands their setup well enough to connect them with the right resources on our side.\u003C/p>\n\u003Ch1>\u003Cstrong>The core of the role\u003C/strong>\u003C/h1>\n\u003Cp>These are the skills every CSM in the team uses week to week. We'll teach you Bloomreach, but we need you to bring the foundations.\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Understand how customer data flows. \u003C/strong>Know how a customer's events, profiles and product catalogue data reaches Bloomreach (whether that be through web and mobile SDKs, APIs, imports, data warehouse connectors and our Data Hub) and understand how identity is stitched from anonymous visitor to known customer. Use that knowledge to sense-check a customer's setup and any spot gaps for technical experts to investigate before they limit results.\u003C/li>\n\u003Cli>\u003Cstrong>Read usage against entitlements. \u003C/strong>Interpret health, adoption and consumption data (monthly unique visitors, profiles, events, email and SMS volumes) against what a customer has contracted, and be able to explain what this usage means for our customers - are they trending ahead/behind or over and if so, why.\u003C/li>\n\u003Cli>\u003Cstrong>Triage problems properly. \u003C/strong>When something isn't working, work out whether it sits in the data, the configuration or the integration, gather the evidence, and route it to Support, consultancy or a partner with a clear, reproducible description or scope.\u003C/li>\n\u003Cli>\u003Cstrong>Explain the numbers. \u003C/strong>Build and interpret reporting on campaign revenue, conversion, average order value and customer lifetime value. When our numbers and the customer's analytics disagree, dig into tracking, attribution windows and methodology until you can explain the gap and ultimately the story behind the data and insights.\u003C/li>\n\u003Cli>\u003Cstrong>Know what's possible, and brief it well. \u003C/strong>Understand what the platform can do across segmentation, scenarios, channels, personalisation, recommendations and search, so you can recommend realistic use cases and write a clear brief when a Technical or Business Consultant needs to build them.\u003C/li>\n\u003Cli>\u003Cstrong>Use AI as a working tool. \u003C/strong>Use Loomi and other AI tools to analyse, research and draft, with the judgement to check and validate the output, and help customers put AI-driven capabilities to work in their own programmes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Share your Knowledge. Whether it be industry insights, AI releases or use case utilisation, a CSM at Bloomreach should be keen to learn and share knowledge to their customers and colleagues alike. We will teach you Bloomreach but experience and interest in Martech, working with and experimenting with AI and agentic approaches will be key to your success.\u003C/strong>\u003C/p>\n\u003Ch1>\u003Cstrong>What you will do\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own a named book of Growth customers. \u003C/strong>Act as each customer's designated CSM and main point of contact for adoption, value, satisfaction and the technical health of their setup.\u003C/li>\n\u003Cli>\u003Cstrong>Map Bloomreach to each customer's world. \u003C/strong>Understand their goals, pain points, data and tech stack, then translate these into clear recommendations and success plans that connect Bloomreach and Loomi capabilities to the outcomes they care about.\u003C/li>\n\u003Cli>\u003Cstrong>Be the ideas factory. \u003C/strong>Bring best practice, use-case inspiration and a point of view on what good looks like. Hand off hands-on configuration, implementation and campaign build to our consultancy services, partner network or Support, with a brief clear enough that work can start without a second round of questions.\u003C/li>\n\u003Cli>\u003Cstrong>Deliver engagement at scale. \u003C/strong>Host and facilitate 1:many programmes such as masterclasses, new-customer mini summits, webinars and customer events, alongside workshops, technical deep dives and consulting sessions for individual customers.\u003C/li>\n\u003Cli>\u003Cstrong>Read the signals. \u003C/strong>Monitor health, adoption, usage and data-quality signals across your book, spot risk and growth signals early, and share them promptly with your Account Manager counterpart.\u003C/li>\n\u003Cli>\u003Cstrong>Partner with Account Management. \u003C/strong>Work closely with Account Managers and Renewal Specialists, bringing adoption, value, usage and relationship context into account and renewal conversations. You own adoption, outcomes and retention; your Account Manager owns commercial growth and executive alignment. Together you make sure every customer experiences one joined-up Bloomreach team.\u003C/li>\n\u003Cli>\u003Cstrong>Champion the customer. \u003C/strong>Capture feedback for our Product teams, including technical gaps and limitations with the evidence behind them. Identify advocates and success stories, and contribute to the programmes, content and playbooks that help the whole segment succeed.\u003C/li>\n\u003C/ul>\n\u003Ch1>\u003Cstrong>What success looks like\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>Customers' data and tracking are set up well enough to support the use cases they want to run, and gaps are spotted and resolved early.\u003C/li>\n\u003Cli>Technical issues are triaged quickly and land with the right team to resolve these issues first time.\u003C/li>\n\u003Cli>Customers understand how Bloomreach supports their goals and can see progress against them, backed by numbers they trust.\u003C/li>\n\u003Cli>Adoption across the platform is healthy and growing, including adoption of new as well well as AI and Agentic-driven capabilities.\u003C/li>\n\u003Cli>Customers engage with and value the programmes, events and resources available to them.\u003C/li>\n\u003Cli>Risk and growth signals reach the right people early, and customers are retained and satisfied.\u003C/li>\n\u003C/ul>\n\u003Ch1>\u003Cstrong>What you bring\u003C/strong>\u003C/h1>\n\u003Ch2>\u003Cstrong>Technical foundations\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>2+ years in a customer-facing role in B2B SaaS, e-commerce, marketing technology or digital marketing, ideally as a CSM or Technical Account Manager, or in solutions, implementation, martech operations or agency delivery, where you sat between marketers and technical teams.\u003C/li>\n\u003Cli>Hands-on experience with at least one marketing automation, ESP or CDP platform (Bloomreach, Klaviyo, Braze, Salesforce Marketing Cloud, Iterable, HubSpot, Marketo, Emarsys or similar), plus an understanding of the commerce data behind it (catalogue, cart, purchase) from platforms such as Shopify, BigCommerce or Salesforce Commerce Cloud.\u003C/li>\n\u003Cli>Working knowledge of web tracking and data integration: how events and identifiers are captured, what APIs and data feeds do, and how consent affects what can be tracked.\u003C/li>\n\u003Cli>Comfortable with exploring data: Knowledge of SQL or strong spreadsheet skills to sanity-check a number, and familiarity with an analytics or BI tool such as GA4, Looker, Tableau, Power BI, Amplitude or Mixpanel.\u003C/li>\n\u003Cli>A working understanding of marketing attribution (last-touch versus multi-touch, lookback windows) and customer segmentation (RFM, cohort, lifecycle).\u003C/li>\n\u003Cli>A structured approach to problem-solving: when two systems disagree, you find out why rather than explain it away.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Customer and consulting skills\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Strong interpersonal and relationship-building skills: you build trust and rapport quickly, keep relationships strong when much of the engagement is remote, digital or in group settings, and earn credibility with stakeholders from day-to-day practitioners to senior leaders.\u003C/li>\n\u003Cli>The ability to quickly understand a customer's business model, priorities and KPIs, and to map solutions to their goals and challenges.\u003C/li>\n\u003Cli>Confident presentation and facilitation skills, including explaining technical concepts clearly to non-technical audiences, from a single-customer workshop to a room or virtual audience.\u003C/li>\n\u003Cli>Strong organisation and prioritisation, with the judgement to know where your time will have the most impact across a varied book of customers.\u003C/li>\n\u003Cli>Good judgement on when to bring in specialists, and the collaboration skills to work smoothly with Account Management, consultancy, partners, Support and Product.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Nice to have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Knowledge of a templating language (Jinja, Liquid, AMPscript or Handlebars); basic HTML and CSS for email and web; a customer success platform such as Gainsight; or experience supporting a platform implementation or migration.\u003C/li>\n\u003C/ul>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the role We're expanding our Customer Success team and looking for a technically confident Customer Success Manager to partner with our Growth customers across the UK. You'll help brands grow with Bloomreach, get the most from Loomi and the wider product suite, to help turn their goals into measurable results. What our customers achieve depends on how well their data, tracking and integrations are set up to deliver value across our product suite. You won't write integration code or build data pipelines (our consultancy services and partners do that), but you will need to understand how the platform works under the hood, read the data behind a customer's results, have an up to date understanding of the AI landscape - especially in Martech all to work out where our customers need to go next to get maximum value from their relationship with Bloomreach. You'll own a named book of customers using multiple Bloomreach solutions, working within a modern engagement model that combines automated, self-serve and product-led experiences with 1:many programmes and targeted 1:1 sessions when a customer needs them most. You'll be the face of Bloomreach for these customers: a trusted advisor, industry expert, a source of ideas, and the person who understands their setup well enough to connect them with the right resources on our side. The core of the role These are the skills every CSM in the team uses week to week. We'll teach you Bloomreach, but we need you to bring the foundations. Understand how customer data flows. Know how a customer's events, profiles and product catalogue data reaches Bloomreach (whether that be through web and mobile SDKs, APIs, imports, data warehouse connectors and our Data Hub) and understand how identity is stitched from anonymous visitor to known customer. Use that knowledge to sense-check a customer's setup and any spot gaps for technical experts to investigate before they limit results. Read usage against entitlements. Interpret health, adoption and consumption data (monthly unique visitors, profiles, events, email and SMS volumes) against what a customer has contracted, and be able to explain what this usage means for our customers - are they trending ahead/behind or over and if so, why. Triage problems properly. When something isn't working, work out whether it sits in the data, the configuration or the integration, gather the evidence, and route it to Support, consultancy or a partner with a clear, reproducible description or scope. Explain the numbers. Build and interpret reporting on campaign revenue, conversion, average order value and customer lifetime value. When our numbers and the customer's analytics disagree, dig into tracking, attribution windows and methodology until you can explain the gap and ultimately the story behind the data and insights. Know what's possible, and brief it well. Understand what the platform can do across segmentation, scenarios, channels, personalisation, recommendations and search, so you can recommend realistic use cases and write a clear brief when a Technical or Business Consultant needs to build them. Use AI as a working tool. Use Loomi and other AI tools to analyse, research and draft, with the judgement to check and validate the output, and help customers put AI-driven capabilities to work in their own programmes. Share your Knowledge. Whether it be industry insights, AI releases or use case utilisation, a CSM at Bloomreach should be keen to learn and share knowledge to their customers and colleagues alike. We will teach you Bloomreach but experience and interest in Martech, working with and experimenting with AI and agentic approaches will be key to your success. What you will do Own a named book of Growth customers. Act as each customer's designated CSM and main point of contact for adoption, value, satisfaction and the technical health of their setup. Map Bloomreach to each customer's world. Understand their goals, pain points, data and tech stack, then translate these into clear recommendations and success plans that connect Bloomreach and Loomi capabilities to the outcomes they care about. Be the ideas factory. Bring best practice, use-case inspiration and a point of view on what good looks like. Hand off hands-on configuration, implementation and campaign build to our consultancy services, partner network or Support, with a brief clear enough that work can start without a second round of questions. Deliver engagement at scale. Host and facilitate 1:many programmes such as masterclasses, new-customer mini summits, webinars and customer events, alongside workshops, technical deep dives and consulting sessions for individual customers. Read the signals. Monitor health, adoption, usage and data-quality signals across your book, spot risk and growth signals early, and share them promptly with your Account Manager counterpart. Partner with Account Management. Work closely with Account Managers and Renewal Specialists, bringing adoption, value, usage and relationship context into account and renewal conversations. You own adoption, outcomes and retention; your Account Manager owns commercial growth and executive alignment. Together you make sure every customer experiences one joined-up Bloomreach team. Champion the customer. Capture feedback for our Product teams, including technical gaps and limitations with the evidence behind them. Identify advocates and success stories, and contribute to the programmes, content and playbooks that help the whole segment succeed. What success looks like Customers' data and tracking are set up well enough to support the use cases they want to run, and gaps are spotted and resolved early. Technical issues are triaged quickly and land with the right team to resolve these issues first time. Customers understand how Bloomreach supports their goals and can see progress against them, backed by numbers they trust. Adoption across the platform is healthy and growing, including adoption of new as well well as AI and Agentic-driven capabilities. Customers engage with and value the programmes, events and resources available to them. Risk and growth signals reach the right people early, and customers are retained and satisfied. What you bring Technical foundations 2+ years in a customer-facing role in B2B SaaS, e-commerce, marketing technology or digital marketing, ideally as a CSM or Technical Account Manager, or in solutions, implementation, martech operations or agency delivery, where you sat between marketers and technical teams. Hands-on experience with at least one marketing automation, ESP or CDP platform (Bloomreach, Klaviyo, Braze, Salesforce Marketing Cloud, Iterable, HubSpot, Marketo, Emarsys or similar), plus an understanding of the commerce data behind it (catalogue, cart, purchase) from platforms such as Shopify, BigCommerce or Salesforce Commerce Cloud. Working knowledge of web tracking and data integration: how events and identifiers are captured, what APIs and data feeds do, and how consent affects what can be tracked. Comfortable with exploring data: Knowledge of SQL or strong spreadsheet skills to sanity-check a number, and familiarity with an analytics or BI tool such as GA4, Looker, Tableau, Power BI, Amplitude or Mixpanel. A working understanding of marketing attribution (last-touch versus multi-touch, lookback windows) and customer segmentation (RFM, cohort, lifecycle). A structured approach to problem-solving: when two systems disagree, you find out why rather than explain it away. Customer and consulting skills Strong interpersonal and relationship-building skills: you build trust and rapport quickly, keep relationships strong when much of the engagement is remote, digital or in group settings, and earn credibility with stakeholders from day-to-day practitioners to senior leaders. The ability to quickly understand a customer's business model, priorities and KPIs, and to map solutions to their goals and challenges. Confident presentation and facilitation skills, including explaining technical concepts clearly to non-technical audiences, from a single-customer workshop to a room or virtual audience. Strong organisation and prioritisation, with the judgement to know where your time will have the most impact across a varied book of customers. Good judgement on when to bring in specialists, and the collaboration skills to work smoothly with Account Management, consultancy, partners, Support and Product. Nice to have Knowledge of a templating language (Jinja, Liquid, AMPscript or Handlebars); basic HTML and CSS for email and web; a customer success platform such as Gainsight; or experience supporting a platform implementation or migration. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote",1791848368000,"2026-10-12T10:15:25-04:00","GBP",{"jsonldValid":15,"jsonld":29},{"id":87,"applyToken":88,"slug":89,"title":90,"companyname":91,"companylogo":92,"companyIndustry":93,"city":94,"country":95,"remote":15,"employmentType":96,"department":38,"content_html":97,"content_text":98,"years":21,"createdAt":99,"updatedAtISO":100,"postedAtISO":101,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":102,"schema":103},"05afa66206adf36c507bea37bdb696e771d331457b99315a6be1bf377affb5d7","ebc433306cb65fda354df4610686df3db765b5857eb82775ab62285dae66e1c9","digital-marketing-specialist-at-arrow-components-0d90a983c1","Digital Marketing Specialist","Arrow Components","https://cdn.jobboardwise.com/logo/arrow.com","Technology, Information and Internet","MA-Casablanca","Morocco",[17],"\u003Ch1>\u003Cb>Position:\u003C/b>\u003C/h1>Digital Marketing Specialist\u003Ch1>\u003Cb>Job Description:\u003C/b>\u003C/h1>\u003Cp>\u003Cb>About us \u003Cbr>Arrow’s Enterprise Computing Solutions (ECS)\u003C/b> business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Job Profile Summary\u003C/b>\u003C/p>\u003Cp>The Marketing Digital Specialist supports the coordinated execution of global digital marketing campaigns delivered through the ECS Center of Excellence. Working under the guidance of the manager, the role uploads, builds, schedules, tests and quality-checks campaign assets across email automation, content management and other digital platforms. The role also supports campaign tracking, website updates, project administration and cross-functional coordination, ensuring work is completed accurately, consistently and in line with global brand, naming and workflow standards.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What you will be doing at Arrow\u003C/b>\u003C/p>\u003Cul>\u003Cli>Execute digital marketing campaigns across email, web, and content platforms.\u003C/li>\u003Cli>Maintain brand consistency and ensure all digital assets meet quality standards.\u003C/li>\u003Cli>Build, schedule, and test email campaigns and audience segmentations.\u003C/li>\u003Cli>Update website content and perform basic site audits.\u003C/li>\u003Cli>Ensure accurate tracking, tagging, and reporting alignment with global standards.\u003C/li>\u003Cli>Support campaign delivery by coordinating with cross‑functional teams.\u003C/li>\u003Cli>Manage project hours and workflows in alignment with global project management processes.\u003C/li>\u003Cli>Collaborate with global teams, uphold team values, and contribute to innovation and best‑practice development.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>What we are looking for\u003C/b>\u003C/p>\u003Cul>\u003Cli>Fluent English speaker with 2 to 3 years’ experience in the same role\u003C/li>\u003Cli>Experience supporting marketing campaign execution within a marketing team, agency, internal shared service, Center of Excellence or demand center environment.\u003C/li>\u003Cli>Practical experience using email marketing or marketing automation platforms, such as Eloqua, and content management systems, such as Umbraco.\u003C/li>\u003Cli>Experience working with project or work management platforms, such as Workfront, including accurate time and task tracking.\u003C/li>\u003Cli>Basic understanding of digital campaign tracking, audience segmentation, quality assurance and reporting requirements.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>What’s in it for you\u003C/b>\u003C/p>\u003Cul>\u003Cli>Full Permanent contract with a hybrid working model\u003C/li>\u003Cli>Social advantages: CNSS, CIMR, health insurance\u003C/li>\u003Cli>Interesting career development opportunities in a fast-growing environment\u003C/li>\u003Cli>A dynamic workplace with a friendly atmosphere and a healthy work-life balance\u003C/li>\u003Cli>Working within an international organization, recognized worldwide in its sector.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>Do you see yourself as our future colleague? If yes, send us your CV in English now!\u003C/p>\u003Cbr>\u003Cp>#LI-NG1\u003C/p>\u003Ch1>\u003Cb>Location:\u003C/b>\u003C/h1>MA-Casablanca, Morocco (Boulevard Al Quods)\u003Ch1>\u003Cb>Time Type:\u003C/b>\u003C/h1>Full time\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Job Category:\u003C/b>\u003C/h1>Marketing and Communications","Position: Digital Marketing Specialist Job Description: About us Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Job Profile Summary The Marketing Digital Specialist supports the coordinated execution of global digital marketing campaigns delivered through the ECS Center of Excellence. Working under the guidance of the manager, the role uploads, builds, schedules, tests and quality-checks campaign assets across email automation, content management and other digital platforms. The role also supports campaign tracking, website updates, project administration and cross-functional coordination, ensuring work is completed accurately, consistently and in line with global brand, naming and workflow standards. What you will be doing at Arrow Execute digital marketing campaigns across email, web, and content platforms. Maintain brand consistency and ensure all digital assets meet quality standards. Build, schedule, and test email campaigns and audience segmentations. Update website content and perform basic site audits. Ensure accurate tracking, tagging, and reporting alignment with global standards. Support campaign delivery by coordinating with cross‑functional teams. Manage project hours and workflows in alignment with global project management processes. Collaborate with global teams, uphold team values, and contribute to innovation and best‑practice development. What we are looking for Fluent English speaker with 2 to 3 years’ experience in the same role Experience supporting marketing campaign execution within a marketing team, agency, internal shared service, Center of Excellence or demand center environment. Practical experience using email marketing or marketing automation platforms, such as Eloqua, and content management systems, such as Umbraco. Experience working with project or work management platforms, such as Workfront, including accurate time and task tracking. Basic understanding of digital campaign tracking, audience segmentation, quality assurance and reporting requirements. What’s in it for you Full Permanent contract with a hybrid working model Social advantages: CNSS, CIMR, health insurance Interesting career development opportunities in a fast-growing environment A dynamic workplace with a friendly atmosphere and a healthy work-life balance Working within an international organization, recognized worldwide in its sector. Do you see yourself as our future colleague? If yes, send us your CV in English now! #LI-NG1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Marketing and Communications",1791837920000,"2026-10-12 22:49:50","Posted Today","MAD",{"jsonldValid":15,"jsonld":29},{"id":105,"applyToken":106,"slug":107,"title":108,"companyname":109,"companylogo":29,"city":110,"country":14,"remote":15,"employmentType":111,"department":38,"content_html":112,"content_text":113,"years":21,"createdAt":99,"updatedAtISO":100,"postedAtISO":114,"hasSalary":15,"salaryMin":115,"salaryMax":116,"currency":27,"schema":117},"02de409dcc311ce79513983349b94c42a5fb2caa5b1b88f98f49a477be867c10","86628b5e04ba0e9ad5de6156ae971ab10648fcaa36b78dc16a73277571b6258a","manager-business-development-austin-at-apollo-8353d291d1","Manager, Business Development (Austin)","apollo","Hybrid",[17],"\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>We’re looking for a hands-on\u003Cstrong> BDR Manager\u003C/strong> to lead our outbound sales development team and drive real pipeline impact. This is a true frontline role. You’ll be in the trenches daily coaching reps, jumping into calls, reviewing workflows, and helping unblock deals in real time.\u003C/p>\n\u003Cp>Your goal is to build confident BDRs, hit pipeline targets, and create a repeatable outbound motion that works.\u003C/p>\n\u003Ch3>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Directly manage a team of BDRs with ownership of daily activity, meetings booked, and pipeline created\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Coach reps through live call reviews, role plays, deal strategy, and outbound messaging\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Run weekly 1:1s, team meetings, pipeline reviews, and performance coaching sessions\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Help reps prioritize accounts, personalize outreach, and execute effective multi-channel prospecting\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Be hands-on with outbound motions across phone, email, social\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Support onboarding and ramp for new hires, ensuring reps are productive fast\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Partner closely with Sales Managers to align on ICP, handoffs, and opportunity quality\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Track team performance and quickly course-correct when activity or conversions dip\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Hire, develop, and retain top BDR talent\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Create a high-accountability, high-energy culture focused on growth and results\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Requirements\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>4+ years of experience in Sales Development or Revenue roles, with at least 2+ years in a leadership position\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Proven experience coaching individual contributors to quota in a high-growth environment\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Strong outbound fundamentals, you know what good prospecting looks like because you’ve done it\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Comfortable running call coaching, deal strategy sessions, and activity reviews\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Data-informed but people-first, you use metrics to coach\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Experience with outbound tools like Apollo, Outreach, Salesloft, LinkedIn Sales Navigator, etc.\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>Clear communicator who can give direct feedback and motivate reps through challenges\u003Cbr>\u003Cbr>\u003C/li>\n\u003Cli>High energy, resilient, and passionate about developing early-career sales talent\u003C/li>\n\u003C/ul>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Annual Pay Range\u003C/p>\u003Cp>$169,900—$212,000 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to \u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. \u003C/p>\n\u003Cp>Learn more here!\u003C/p>","Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role We’re looking for a hands-on BDR Manager to lead our outbound sales development team and drive real pipeline impact. This is a true frontline role. You’ll be in the trenches daily coaching reps, jumping into calls, reviewing workflows, and helping unblock deals in real time. Your goal is to build confident BDRs, hit pipeline targets, and create a repeatable outbound motion that works. Key Responsibilities Directly manage a team of BDRs with ownership of daily activity, meetings booked, and pipeline created Coach reps through live call reviews, role plays, deal strategy, and outbound messaging Run weekly 1:1s, team meetings, pipeline reviews, and performance coaching sessions Help reps prioritize accounts, personalize outreach, and execute effective multi-channel prospecting Be hands-on with outbound motions across phone, email, social Support onboarding and ramp for new hires, ensuring reps are productive fast Partner closely with Sales Managers to align on ICP, handoffs, and opportunity quality Track team performance and quickly course-correct when activity or conversions dip Hire, develop, and retain top BDR talent Create a high-accountability, high-energy culture focused on growth and results Requirements 4+ years of experience in Sales Development or Revenue roles, with at least 2+ years in a leadership position Proven experience coaching individual contributors to quota in a high-growth environment Strong outbound fundamentals, you know what good prospecting looks like because you’ve done it Comfortable running call coaching, deal strategy sessions, and activity reviews Data-informed but people-first, you use metrics to coach Experience with outbound tools like Apollo, Outreach, Salesloft, LinkedIn Sales Navigator, etc. Clear communicator who can give direct feedback and motivate reps through challenges High energy, resilient, and passionate about developing early-career sales talent The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Annual Pay Range $169,900—$212,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency , and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact . Collaboration is at our core—we’re all for one , meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action , giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!","2026-10-12T12:25:29-04:00",169900,212000,{"jsonldValid":15,"jsonld":29},{"id":119,"applyToken":120,"slug":121,"title":122,"companyname":109,"companylogo":29,"city":56,"country":14,"remote":57,"employmentType":123,"department":124,"content_html":125,"content_text":126,"years":21,"createdAt":99,"updatedAtISO":100,"postedAtISO":127,"hasSalary":15,"salaryMin":128,"salaryMax":129,"currency":27,"schema":130},"136562afc9aad726d063b1dcfac4f45ee3777850ec5a4819a7d3464586d2ee94","59b359f58de0b3ce2e0732f29f4ead26834e1c8a4e736f4d48ed873b0a2ea224","people-systems-and-solutions-manager-at-apollo-f3e2908281","People Systems and Solutions Manager",[17],"HR","\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Cp>\u003Cstrong>About The Role\u003C/strong>\u003C/p>\n\u003Cp>The People Systems & Solutions team designs the technology workflows, processes, and data that power Apollo’s People organization. Our ecosystem spans the full employee and talent lifecycle, including recruiting, onboarding, organizational structure, compensation, performance, compliance, reporting, and analytics.\u003C/p>\n\u003Cp>We believe AI will fundamentally change how People teams operate. Getting there requires trusted data, simple processes, thoughtfully designed workflows, and an integrated technology ecosystem. This role will help build and evolve that foundation.\u003C/p>\n\u003Cp>The People Systems and Solutions Manager will partner with the Head of People Systems & Solutions, People leadership, and IT to shape and drive Apollo’s People Systems roadmap. You will translate People and business needs into clear requirements, lead multi-quarter systems and process initiatives, configure and improve platforms and workflows, and manage our People technology vendors.\u003C/p>\n\u003Cp>This is an individual contributor role today. You will lead through deep expertise, sound judgment, clear operating mechanisms, and influence rather than direct management authority. As the function evolves, the role may grow to include people management.\u003C/p>\n\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>People Systems Strategy & Roadmap:\u003C/strong> Partner with People leadership and IT to shape a multi-quarter People Systems roadmap, recommend priorities and tradeoffs, and own delivery of agreed-upon initiatives.\u003C/li>\n\u003Cli>\u003Cstrong>Process & Workflow Design:\u003C/strong> Translate complex business needs into simple, scalable processes, requirements, and system configurations across the employee and talent lifecycle.\u003C/li>\n\u003Cli>\u003Cstrong>Technology Vendor Management:\u003C/strong> Lead the evaluation, implementation, and ongoing management of People technology vendors, ensuring our platforms deliver measurable value and work together effectively.\u003C/li>\n\u003Cli>\u003Cstrong>Data, Reporting & AI:\u003C/strong> Improve People data governance, reporting, and analytics while identifying practical AI and automation opportunities that make work simpler and support better decisions.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Leadership:\u003C/strong> Partner across People, IT, Data, Payroll, Finance, and Legal teams on cross-functional initiatives. Align stakeholders, drive decisions without direct authority, and measure the impact of systems investments.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>What You Bring: \u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>7+ years of experience in People Systems, People Operations, HR technology, business systems, or a related field.\u003C/li>\n\u003Cli>Experience shaping and delivering multi-quarter technology or process roadmaps across multiple platforms and business areas.\u003C/li>\n\u003Cli>Strong business analysis and process design skills, including requirements gathering, system configuration, testing, implementation, and change management.\u003C/li>\n\u003Cli>Experience evaluating and managing technology vendors and partnering with IT, data, security, and integration teams.\u003C/li>\n\u003Cli>Strong understanding of People data, reporting, governance, automation, and AI-enabled workflows.\u003C/li>\n\u003Cli>Thrives in fast paced environments, turning complex challenges into practical, scalable solutions while working effectively across a global organization.\u003C/li>\n\u003Cli>Experience mentoring or raising the capabilities of others. Prior direct people management experience is helpful but not required.\u003C/li>\n\u003C/ul>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Tier 1 Pay Range (San Francisco, New York City, Seattle)\u003C/p>\u003Cp>$188,400—$235,400 USD\u003C/p>\u003Cp>Tier 2 Pay Range (All other US Locations)\u003C/p>\u003Cp>$163,800—$204,700 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to \u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. \u003C/p>\n\u003Cp>Learn more here!\u003C/p>","Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About The Role The People Systems & Solutions team designs the technology workflows, processes, and data that power Apollo’s People organization. Our ecosystem spans the full employee and talent lifecycle, including recruiting, onboarding, organizational structure, compensation, performance, compliance, reporting, and analytics. We believe AI will fundamentally change how People teams operate. Getting there requires trusted data, simple processes, thoughtfully designed workflows, and an integrated technology ecosystem. This role will help build and evolve that foundation. The People Systems and Solutions Manager will partner with the Head of People Systems & Solutions, People leadership, and IT to shape and drive Apollo’s People Systems roadmap. You will translate People and business needs into clear requirements, lead multi-quarter systems and process initiatives, configure and improve platforms and workflows, and manage our People technology vendors. This is an individual contributor role today. You will lead through deep expertise, sound judgment, clear operating mechanisms, and influence rather than direct management authority. As the function evolves, the role may grow to include people management. What You’ll Do: People Systems Strategy & Roadmap: Partner with People leadership and IT to shape a multi-quarter People Systems roadmap, recommend priorities and tradeoffs, and own delivery of agreed-upon initiatives. Process & Workflow Design: Translate complex business needs into simple, scalable processes, requirements, and system configurations across the employee and talent lifecycle. Technology Vendor Management: Lead the evaluation, implementation, and ongoing management of People technology vendors, ensuring our platforms deliver measurable value and work together effectively. Data, Reporting & AI: Improve People data governance, reporting, and analytics while identifying practical AI and automation opportunities that make work simpler and support better decisions. Cross-Functional Leadership: Partner across People, IT, Data, Payroll, Finance, and Legal teams on cross-functional initiatives. Align stakeholders, drive decisions without direct authority, and measure the impact of systems investments. What You Bring: 7+ years of experience in People Systems, People Operations, HR technology, business systems, or a related field. Experience shaping and delivering multi-quarter technology or process roadmaps across multiple platforms and business areas. Strong business analysis and process design skills, including requirements gathering, system configuration, testing, implementation, and change management. Experience evaluating and managing technology vendors and partnering with IT, data, security, and integration teams. Strong understanding of People data, reporting, governance, automation, and AI-enabled workflows. Thrives in fast paced environments, turning complex challenges into practical, scalable solutions while working effectively across a global organization. Experience mentoring or raising the capabilities of others. Prior direct people management experience is helpful but not required. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $188,400—$235,400 USD Tier 2 Pay Range (All other US Locations) $163,800—$204,700 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency , and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact . Collaboration is at our core—we’re all for one , meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action , giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!","2026-10-12T13:50:01-04:00",188400,235400,{"jsonldValid":15,"jsonld":29},1791880967312]