[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"$f26wITHhn_plCmBLbaz57Jc1ugAdeW07GbmjFdyNducg":3,"$ff6RaFTyYDr-bvXqPYpYkNn-RNPQh_sXfiv0398IcSNE":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"3fbd6586d679ee5bb84f321304ba80dd888ce0daa161f5f10f524e977af47258","content-marketing-manager-at-incident-iq-136638a3bd","Content Marketing Manager","Incident IQ","https://logo.clearbit.com/incidentiq.com","Transforming K-12 workflows.","IT Services and IT Consulting","Incident IQ HQ (Atlanta) OR Incident IQ North (Alpharetta)","United States",false,[16],"Full-time","Marketing","\u003Cp>\u003Cstrong>Company Overview:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>About Us:\u003C/strong>\u003Cbr>Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.\u003C/p>\n\u003Cp>\u003Cstrong>Purpose:\u003C/strong>\u003Cbr>Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.\u003C/p>\n\u003Cp>\u003Cstrong>Mission:\u003C/strong>\u003Cbr>Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.\u003C/p>\u003Cp>\u003Cstrong>Content Marketing Manager Overview:\u003C/strong>\u003C/p>\n\u003Cp>As we scale, we’re looking for a versatile \u003Cstrong>Content Marketing Manager \u003C/strong>who can balance creativity with impact. In this role, you’ll be the dedicated content owner on our marketing team—crafting compelling stories, producing assets that fuel campaigns across every stage of the funnel, and ensuring everything we publish strengthens the Incident IQ brand. \u003C/p>\n\u003Cp>You’ll thrive here if you’re a self-starter with a strategic mindset—someone who can take a theme, run with it, and deliver polished work that moves the needle. Collaboration is key: you’ll partner with product marketing, demand generation, and creative teammates to bring ideas to life, while using data and feedback to refine and optimize. The ideal candidate is a strong writer with experience turning complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12.\u003C/p>\n\u003Cp>This role serves as a foundational content position with strong potential to evolve into even more strategic roles as the team grows. This position is \u003Cstrong>hybrid-preferred in our Atlanta office\u003C/strong> but offers flexibility for remote candidates.\u003C/p>\n\n\u003Cp>\u003Cstrong>Content Marketing Manager Responsibilities: \u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Content Creation\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Write, edit, and manage high-quality B2B content across various formats (including but not limited to blogs, articles, whitepapers, guides, success stories, website copy, email, ads, etc.) with proven ability to balance storytelling with measurable marketing impact\u003C/li>\n\u003Cli>Repurpose existing content into new formats to extend its reach and impact\u003C/li>\n\u003Cli>Ensure all content is aligned with our brand identity, is in our brand voice, is accurate and engaging, and optimized for lead generation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Content Strategy & Planning\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Maintain the content calendar aligned to campaigns, product launches, and marketing priorities\u003C/li>\n\u003Cli>Collaborate with product marketing, demand generation, and creative teams to align content themes, messaging, campaign goals, and content packaging\u003C/li>\n\u003Cli>Support Demand Generation and campaigns by creating high-impact assets to influence pipeline and conversions\u003C/li>\n\u003Cli>Stay current with industry and content trends to keep our strategy fresh and effective\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Team Collaboration \u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with product marketing, creative services, growth marketing, and leadership to source input and align on priorities\u003C/li>\n\u003Cli>Work closely with external vendors or freelancers as needed, reviewing deliverables for quality and brand alignment\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Project Management & Execution\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Use project management tools (e.g. Asana) to keep content initiatives organized and on-time\u003C/li>\n\u003Cli>Create structured brief templates to align with stakeholders & freelancers, ensuring assets meet tone and quality standards\u003C/li>\n\u003Cli>Manage multiple deliverables while meeting deadlines with minimal oversight\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Content Analytics & Optimization\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Conduct A/B testing on formats, headlines, and topics; optimize content continuously based on performance data and engagement insights\u003C/li>\n\u003Cli>Work with Demand Gen and Ops teams to track performance and report on content effectiveness across channels\u003C/li>\n\u003Cli>Use data to refine messaging, formats, and distribution for better results\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>Content Marketing Manager Requirements:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5–8 years of experience in content marketing, writing, or communications (B2B SaaS or EdTech preferred)\u003C/li>\n\u003Cli>Exceptional writing, editing, and proofreading skills with a strong sense of storytelling and brand voice\u003C/li>\n\u003Cli>Demonstrated ability to craft thought leadership and narrative content tailored to B2B audiences.\u003C/li>\n\u003Cli>Experience with analytics tools (Google Analytics, Marketo, or similar) and comfort working with performance data\u003C/li>\n\u003Cli>Strong project management and organizational skills; experience with tools like Asana is a plus\u003C/li>\n\u003Cli>Ability to collaborate effectively across teams and communicate with clarity and confidence\u003C/li>\n\u003Cli>Curiosity and adaptability—staying up-to-date on emerging content tools, formats, styles, and platforms\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Content Marketing Manager Nice to Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Familiarity with K-12 audiences, EdTech, or B2B SaaS marketing, especially content that drives pipeline \u003C/li>\n\u003Cli>Experience with Marketo or another marketing automation platform for content distribution and reporting\u003C/li>\n\u003Cli>Familiarity with SEO best practices and ability to optimize content for search and lead generation\u003C/li>\n\u003Cli>Basic understanding of HTML/CSS or CMS publishing workflows (WordPress)\u003C/li>\n\u003Cli>Ability to create light multimedia content (simple graphics in Canva, basic video editing, or podcast scripting)\u003C/li>\n\u003Cli>Familiarity with AI-assisted writing/editing tools and how to use them responsibly\u003C/li>\n\u003Cli>Experience managing freelance writers and editors\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>What makes Incident IQ different: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We facilitate whole-person growth where employees can develop personally as well as professionally.\u003C/li>\n\u003Cli>We offer an energetic and collaborative environment; everyone’s opinion matters!\u003C/li>\n\u003Cli>We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!\u003C/li>\n\u003Cli>We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! \u003C/li>\n\u003C/ul>\n\n\u003Cp>Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  \u003C/p>\n\n\u003Cp>\u003Cem>Incident IQ is an Equal Opportunity Employer\u003C/em>\u003C/p>","Company Overview:\nAbout Us:Atlanta-based Incident IQ is the leading workflow management platform built exclusively for K-12 districts. Trusted by over 2,000 districts, Incident IQ powers mission-critical services for more than 12 million students and educators nationwide. By connecting technology and operational workflows, Incident IQ enables schools to streamline processes, reduce administrative burdens, and focus on what matters most: supporting students.\nPurpose:Incident IQ is committed to creating a future where every K-12 district operates with seamless efficiency. When operations are unified on a single platform, districts gain the clarity and control needed to build a stronger foundation for student success. We’re focused on delivering the tools, support, and partnerships that help make that vision a reality.\nMission:Incident IQ is on a mission to eliminate the friction of disconnected systems and clunky workflows that slow schools down. We’re reimagining the critical work that happens behind the scenes, bringing visibility, efficiency, and impact to the processes that keep classrooms running. By streamlining the complex, automating the routine, and surfacing the insights that matter most, we can create the conditions for educators to teach, students to thrive, and districts to shape the future of education.Content Marketing Manager Overview:\nAs we scale, we’re looking for a versatile Content Marketing Manager who can balance creativity with impact. In this role, you’ll be the dedicated content owner on our marketing team—crafting compelling stories, producing assets that fuel campaigns across every stage of the funnel, and ensuring everything we publish strengthens the Incident IQ brand. \nYou’ll thrive here if you’re a self-starter with a strategic mindset—someone who can take a theme, run with it, and deliver polished work that moves the needle. Collaboration is key: you’ll partner with product marketing, demand generation, and creative teammates to bring ideas to life, while using data and feedback to refine and optimize. The ideal candidate is a strong writer with experience turning complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12.\nThis role serves as a foundational content position with strong potential to evolve into even more strategic roles as the team grows. This position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates.\n\nContent Marketing Manager Responsibilities: \nContent Creation\n\nWrite, edit, and manage high-quality B2B content across various formats (including but not limited to blogs, articles, whitepapers, guides, success stories, website copy, email, ads, etc.) with proven ability to balance storytelling with measurable marketing impact\nRepurpose existing content into new formats to extend its reach and impact\nEnsure all content is aligned with our brand identity, is in our brand voice, is accurate and engaging, and optimized for lead generation\n\nContent Strategy & Planning\n\nMaintain the content calendar aligned to campaigns, product launches, and marketing priorities\nCollaborate with product marketing, demand generation, and creative teams to align content themes, messaging, campaign goals, and content packaging\nSupport Demand Generation and campaigns by creating high-impact assets to influence pipeline and conversions\nStay current with industry and content trends to keep our strategy fresh and effective\n\nTeam Collaboration \n\nPartner with product marketing, creative services, growth marketing, and leadership to source input and align on priorities\nWork closely with external vendors or freelancers as needed, reviewing deliverables for quality and brand alignment\n\nProject Management & Execution\n\nUse project management tools (e.g. Asana) to keep content initiatives organized and on-time\nCreate structured brief templates to align with stakeholders & freelancers, ensuring assets meet tone and quality standards\nManage multiple deliverables while meeting deadlines with minimal oversight\n\nContent Analytics & Optimization\n\nConduct A/B testing on formats, headlines, and topics; optimize content continuously based on performance data and engagement insights\nWork with Demand Gen and Ops teams to track performance and report on content effectiveness across channels\nUse data to refine messaging, formats, and distribution for better results\n\n\nContent Marketing Manager Requirements:\n\n5–8 years of experience in content marketing, writing, or communications (B2B SaaS or EdTech preferred)\nExceptional writing, editing, and proofreading skills with a strong sense of storytelling and brand voice\nDemonstrated ability to craft thought leadership and narrative content tailored to B2B audiences.\nExperience with analytics tools (Google Analytics, Marketo, or similar) and comfort working with performance data\nStrong project management and organizational skills; experience with tools like Asana is a plus\nAbility to collaborate effectively across teams and communicate with clarity and confidence\nCuriosity and adaptability—staying up-to-date on emerging content tools, formats, styles, and platforms\n\n\nContent Marketing Manager Nice to Have:\n\nFamiliarity with K-12 audiences, EdTech, or B2B SaaS marketing, especially content that drives pipeline \nExperience with Marketo or another marketing automation platform for content distribution and reporting\nFamiliarity with SEO best practices and ability to optimize content for search and lead generation\nBasic understanding of HTML/CSS or CMS publishing workflows (WordPress)\nAbility to create light multimedia content (simple graphics in Canva, basic video editing, or podcast scripting)\nFamiliarity with AI-assisted writing/editing tools and how to use them responsibly\nExperience managing freelance writers and editors\nWhat makes Incident IQ different: \n\nWe facilitate whole-person growth where employees can develop personally as well as professionally.\nWe offer an energetic and collaborative environment; everyone’s opinion matters!\nWe produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!\nWe provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! \n\n\nIncident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  \n\nIncident IQ is an Equal Opportunity Employer",0,1779096397000,"2026-05-18 11:26:50","2026-05-07T19:48:25.000Z","USD",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,46,63,81,90,102],{"id":30,"slug":31,"title":32,"companyname":33,"companylogo":34,"companyTagline":35,"companyIndustry":36,"city":37,"country":26,"remote":14,"employmentType":38,"department":39,"content_html":40,"content_text":41,"years":20,"createdAt":42,"updatedAtISO":43,"postedAtISO":44,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":45},"c9c475dfebb94f4f841a33a617703ac7d3f2def160b248eddada614ccb2f99d0","events-and-sponsorship-manager-at-markel-international-497e2f151a","Events & Sponsorship Manager","Markel International","https://logo.clearbit.com/markel.com","We are Markel, a leading global specialty insurer with a truly people-first approach.","Insurance","3 Locations",[16],"Other","Events & Sponsorship Manager\u003Cbr>Leeds, Manchester or London (Hybrid)\u003Cbr>Permanent | Full-time | Competitive salary + generous bonus\u003Cbr>\u003Cbr>Shape how our brand shows up in the market!\u003Cbr>\u003Cbr>At Markel, we believe marketing is about connection, confidence and creating moments that matter. Our events, sponsorships and hospitality programmes play a vital role in how we build relationships with brokers, partners and clients across the UK, and we’re now looking for an Events & Sponsorship Manager to lead this work end to end.\u003Cbr>\u003Cbr>This is a high-profile delivery role with real ownership. You’ll take the lead on some of our most important UK events and sponsorships, work closely with senior partners, and help evolve our approach towards smarter, more data-driven decision making.\u003Cbr>\u003Cbr>If you’re an experienced events professional ready to step into a broader, more strategic role, this is your opportunity.\u003Cp>\u003Cb>The opportunity:\u003C/b>\u003C/p>\u003Cp>Reporting to the Head of Marketing Services, you’ll sit within the execution heart of UK Marketing. You’ll be responsible for the planning, delivery and evaluation of our events, sponsorship and hospitality programme, shaping how Markel engages the market across live, virtual and hybrid channels.\u003C/p>\u003Cp>While events remain the core focus, the role has growing exposure to sponsorship activation, hospitality and performance measurement, making this a great role for someone who wants to broaden their skills and influence.\u003C/p>\u003Cp>\u003Cb>What you’ll be doing:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Leading the end-to-end delivery of UK marketing events, sponsorships and hospitality, from concept through to on-the-day delivery and post-event evaluation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Delivering high-impact experiences that bring the Markel brand to life and support broker engagement and campaign outcomes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Owning flagship programmes such as BIBA, Broker Expo, Goodwood and the Markel Third Sector Awards\u003C/p>\u003C/li>\u003Cli>\u003Cp>Activating sponsorships creatively and effectively, maximising visibility, engagement and return on investment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partnering closely with Marketing Business Partners, senior leaders and regional partners to ensure activity is aligned, well-governed and commercially focused\u003C/p>\u003C/li>\u003Cli>\u003Cp>Managing budgets, suppliers, venues and agencies, ensuring consistently high-quality delivery\u003C/p>\u003C/li>\u003Cli>\u003Cp>Taking a data-led approach, tracking performance, measuring ROI, capturing insight and using it to inform future decisions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supporting internal events, office launches and award programmes when required\u003C/p>\u003C/li>\u003Cli>\u003Cp>Finding opportunities to improve efficiency and effectiveness through tools such as CRM, reporting platforms and AI-enabled solutions\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you’ll bring:\u003C/b>\u003C/p>\u003Cp>Essential\u003C/p>\u003Cul>\u003Cli>\u003Cp>Proven experience delivering events end to end (B2B experience preferred)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills, with the ability to juggle multiple workstreams and deadlines\u003C/p>\u003C/li>\u003Cli>\u003Cp>Confidence working with senior partners and taking ownership in live environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience managing suppliers, logistics and budgets\u003C/p>\u003C/li>\u003Cli>\u003Cp>A calm, organised and detail-focused approach, even under pressure\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clear communication skills—written, verbal and in-person\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Desirable\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in sponsorship activation or hospitality programmes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Agency events background\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in regulated, B2B or financial services environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with tools such as HubSpot, Dynamics, Power BI or Copilot (not essential, we value curiosity and learning agility)\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why this role stands out:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Real ownership of major national events and sponsorships\u003C/p>\u003C/li>\u003Cli>\u003Cp>High visibility and exposure to senior leaders across the UK business\u003C/p>\u003C/li>\u003Cli>\u003Cp>A varied, fast-paced role with room to shape how the function evolves\u003C/p>\u003C/li>\u003Cli>\u003Cp>Opportunity to grow your career into sponsorship strategy and data-led marketing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Supportive, collaborative marketing team with strong values and ambition\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What’s in it for you:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary plus generous annual bonus\u003C/p>\u003C/li>\u003Cli>\u003Cp>25 days holiday plus bank holidays (with buy/sell options)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong pension, private medical & dental cover, life assurance, income protection and more\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hybrid working (3 days office / 2 days home) with flexibility around major events\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ongoing development, learning and career progression opportunities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Markel:\u003C/b>\u003C/p>\u003Cp>Markel is a Fortune 500 company operating in over 20 countries, built on a people-first culture and long-term thinking. We believe strong relationships, integrity and curiosity are key to achieving great things—together.\u003C/p>\u003Cp>We’re proud to be an inclusive employer and welcome applications from candidates of all backgrounds. Flexible working options are available, and we’re happy to make reasonable adjustments throughout the recruitment process.\u003C/p>\u003Cp>\u003Cb>Ready to play your part?\u003C/b>\u003C/p>\u003Cp>\u003Cb>Apply now\u003C/b> and help shape the experiences that define how Markel connects with the market.\u003C/p>\u003Cp>Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.\u003C/p>\u003Cp>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.\u003C/p>\u003Cp>We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.\u003C/p>\u003Cp>#LI-PC1\u003C/p>\u003Cp>\u003Cb>#LI-Hybrid #PlayYourPartUK\u003C/b>\u003C/p>","Events & Sponsorship ManagerLeeds, Manchester or London (Hybrid)Permanent | Full-time | Competitive salary + generous bonusShape how our brand shows up in the market!At Markel, we believe marketing is about connection, confidence and creating moments that matter. Our events, sponsorships and hospitality programmes play a vital role in how we build relationships with brokers, partners and clients across the UK, and we’re now looking for an Events & Sponsorship Manager to lead this work end to end.This is a high-profile delivery role with real ownership. You’ll take the lead on some of our most important UK events and sponsorships, work closely with senior partners, and help evolve our approach towards smarter, more data-driven decision making.If you’re an experienced events professional ready to step into a broader, more strategic role, this is your opportunity.The opportunity:Reporting to the Head of Marketing Services, you’ll sit within the execution heart of UK Marketing. You’ll be responsible for the planning, delivery and evaluation of our events, sponsorship and hospitality programme, shaping how Markel engages the market across live, virtual and hybrid channels.While events remain the core focus, the role has growing exposure to sponsorship activation, hospitality and performance measurement, making this a great role for someone who wants to broaden their skills and influence.What you’ll be doing:Leading the end-to-end delivery of UK marketing events, sponsorships and hospitality, from concept through to on-the-day delivery and post-event evaluationDelivering high-impact experiences that bring the Markel brand to life and support broker engagement and campaign outcomesOwning flagship programmes such as BIBA, Broker Expo, Goodwood and the Markel Third Sector AwardsActivating sponsorships creatively and effectively, maximising visibility, engagement and return on investmentPartnering closely with Marketing Business Partners, senior leaders and regional partners to ensure activity is aligned, well-governed and commercially focusedManaging budgets, suppliers, venues and agencies, ensuring consistently high-quality deliveryTaking a data-led approach, tracking performance, measuring ROI, capturing insight and using it to inform future decisionsSupporting internal events, office launches and award programmes when requiredFinding opportunities to improve efficiency and effectiveness through tools such as CRM, reporting platforms and AI-enabled solutionsWhat you’ll bring:EssentialProven experience delivering events end to end (B2B experience preferred)Strong project management skills, with the ability to juggle multiple workstreams and deadlinesConfidence working with senior partners and taking ownership in live environmentsExperience managing suppliers, logistics and budgetsA calm, organised and detail-focused approach, even under pressureClear communication skills—written, verbal and in-personDesirableExperience in sponsorship activation or hospitality programmesAgency events backgroundExperience in regulated, B2B or financial services environmentsFamiliarity with tools such as HubSpot, Dynamics, Power BI or Copilot (not essential, we value curiosity and learning agility)Why this role stands out:Real ownership of major national events and sponsorshipsHigh visibility and exposure to senior leaders across the UK businessA varied, fast-paced role with room to shape how the function evolvesOpportunity to grow your career into sponsorship strategy and data-led marketingSupportive, collaborative marketing team with strong values and ambitionWhat’s in it for you:Competitive salary plus generous annual bonus25 days holiday plus bank holidays (with buy/sell options)Strong pension, private medical & dental cover, life assurance, income protection and moreHybrid working (3 days office / 2 days home) with flexibility around major eventsOngoing development, learning and career progression opportunitiesAbout Markel:Markel is a Fortune 500 company operating in over 20 countries, built on a people-first culture and long-term thinking. We believe strong relationships, integrity and curiosity are key to achieving great things—together.We’re proud to be an inclusive employer and welcome applications from candidates of all backgrounds. Flexible working options are available, and we’re happy to make reasonable adjustments throughout the recruitment process.Ready to play your part?Apply now and help shape the experiences that define how Markel connects with the market.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.#LI-PC1#LI-Hybrid #PlayYourPartUK",1779118121000,"2026-05-18 17:29:11","2026-05-18T15:29:11.000Z",{"jsonldValid":14,"jsonld":26},{"id":47,"slug":48,"title":49,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":55,"remote":56,"employmentType":57,"department":39,"content_html":59,"content_text":60,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":61,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":62},"cbad5cf90aa2a5f54df0b5ed6ad8d30ab1800cc5bdc6c3c25b35d7d172f42397","director-monetization-strategy-at-iterable-75fd8c183d","Director, Monetization Strategy","Iterable","https://logo.clearbit.com/iterable.com","Iterable is the top-rated AI-Powered Customer Communication Platform","Software Development","Atlanta","Georgia",true,[58],"Contract","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>As the Director of Monetization Strategy, you will be the primary architect of Iterable’s economic engine. You aren't just managing a price list; you are defining how we capture value in a rapidly evolving MarTech ecosystem. You will sit at the intersection of Product, Sales, Finance, and Marketing to design and execute pricing and packaging strategies that drive sustainable growth, expand Net Revenue Retention (NRR), and align our success with our customers' success.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You have 10+ years of experience in SaaS monetization, management consulting, or strategic finance. You think in systems and understand the downstream impacts of a single pricing lever.\u003C/li>\n\u003Cli>You have direct experience in SaaS monetization, with a particular focus on monetizing AI\u003C/li>\n\u003Cli>You are comfortable navigating complex datasets to find the \"signal\" in the noise. You use data to prove your hypotheses about price elasticity and expansion paths.\u003C/li>\n\u003Cli>You can distill complex economic theories into simple, persuasive narratives for the Executive Leadership Team (ELT).\u003C/li>\n\u003Cli>You don't just want a seat at the table; you want to build the table. You enjoy creating processes where none existed.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience building and productionizing LLM based, agentic or autonomous systems that handle complex orchestration and evaluation.\u003C/li>\n\u003Cli>Experience establishing shared AI platforms or internal developer enablement capabilities\u003C/li>\n\u003Cli>Familiarity with analytics systems, experimentation workflows, or decisioning frameworks\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $172,000 - $260,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!Position Overview:\nAs the Director of Monetization Strategy, you will be the primary architect of Iterable’s economic engine. You aren't just managing a price list; you are defining how we capture value in a rapidly evolving MarTech ecosystem. You will sit at the intersection of Product, Sales, Finance, and Marketing to design and execute pricing and packaging strategies that drive sustainable growth, expand Net Revenue Retention (NRR), and align our success with our customers' success.\nResponsibilities:\n\n\n\n\n\nQualifications:\n\nYou have 10+ years of experience in SaaS monetization, management consulting, or strategic finance. You think in systems and understand the downstream impacts of a single pricing lever.\nYou have direct experience in SaaS monetization, with a particular focus on monetizing AI\nYou are comfortable navigating complex datasets to find the \"signal\" in the noise. You use data to prove your hypotheses about price elasticity and expansion paths.\nYou can distill complex economic theories into simple, persuasive narratives for the Executive Leadership Team (ELT).\nYou don't just want a seat at the table; you want to build the table. You enjoy creating processes where none existed.\n\nBonus Points\n\nExperience building and productionizing LLM based, agentic or autonomous systems that handle complex orchestration and evaluation.\nExperience establishing shared AI platforms or internal developer enablement capabilities\nFamiliarity with analytics systems, experimentation workflows, or decisioning frameworks\n\nPerks & Benefits: \n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $172,000 - $260,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-05-06T15:26:03.000Z",{"jsonldValid":14,"jsonld":26},{"id":64,"slug":65,"title":66,"companyname":67,"companylogo":68,"companyTagline":69,"companyIndustry":11,"city":70,"country":71,"remote":56,"employmentType":72,"department":73,"content_html":74,"content_text":75,"years":20,"createdAt":21,"updatedAtISO":76,"postedAtISO":77,"hasSalary":14,"salaryMin":78,"salaryMax":79,"currency":24,"schema":80},"d100246021659f99cd92e1853607db5c3c402a1ca3cfc21f82ab6291802522d4","distinguished-engineer-agentic-sdlc-and-nonlinear-productivi-at-gitlab-6fcbb134ca","Distinguished Engineer, Agentic SDLC & Non‑Linear Productivity","GitLab","https://logo.clearbit.com/about.gitlab.com","Build software faster. The DevSecOps Platform enables your entire org to collaborate around your code. We're hiring.","Remote","Canada",[16],"Engineering","\u003Cp>GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.\u003C/p>\n\u003Cp>The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.\u003C/p>\n\u003Cp>*\u003Cem>Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a Distinguished Engineer to pioneer and scale autonomous, agentic SDLC capabilities across GitLab. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.\u003C/p>\n\u003Cp>In this role you will deeply immerse in GitLab's product and internal engineering workflows to identify classes of problems that can be wholly or largely addressed by AI agents, validate them through rigorous experimentation in production-adjacent environments, and codify patterns that can be productized for our millions of users. You will act as a bridge between Architecture, Product, Infrastructure, and Data and ML teams, ensuring that agentic capabilities deliver durable value internally first and then scale reliably and securely to our customers.\u003C/p>\n\u003Cp>This role reports to a Director-level engineering leader.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Define and continuously refine a company-wide technical vision for autonomous, agentic SDLC that aligns with GitLab's product strategy and Engineering job architecture.\u003C/li>\n\u003Cli>Identify and prioritize non-linear productivity opportunities across the SDLC, from planning and coding to review, security, compliance, and operations, targeting 10x step changes rather than incremental gains.\u003C/li>\n\u003Cli>Translate ambiguous problem spaces into concrete, iterable roadmaps in partnership with Product, AI and ML, and Architecture teams.\u003C/li>\n\u003Cli>Lead hands-on experiments and prototypes to validate where agentic workflows can fully own or materially reshape engineering tasks, including autonomous MR authoring, test creation and triage, security remediation, release readiness, and incident response.\u003C/li>\n\u003Cli>Design and implement reference architectures for agentic SDLC inside GitLab, including orchestration patterns, safety guardrails, observability, and human-in-the-loop controls.\u003C/li>\n\u003Cli>Define evaluation frameworks using offline benchmarks and online experiments to measure correctness, latency, safety, cost, and productivity impact of agentic workflows.\u003C/li>\n\u003Cli>Select and own a small set of high-impact internal use cases as pathfinders and drive them from concept through adoption to measurable productivity gains.\u003C/li>\n\u003Cli>Work directly with engineering teams to embed agentic workflows into day-to-day development, ensuring they are trusted, observable, and resilient.\u003C/li>\n\u003Cli>Define and track core productivity metrics such as cycle time, MTTR, and MR throughput, and link agentic interventions to real business outcomes.\u003C/li>\n\u003Cli>Capture and codify reusable patterns, libraries, and playbooks that other teams can adopt with minimal friction.\u003C/li>\n\u003Cli>Work with Product Management and Engineering leadership to convert proven internal patterns into product capabilities that can be safely and reliably offered to customers.\u003C/li>\n\u003Cli>Ensure designs respect multi-tenant, compliance, and data governance requirements across GitLab.com and self-managed customers.\u003C/li>\n\u003Cli>Serve as a point of escalation for complex technical and architectural decisions related to agentic workflows, AI safety, and large-scale systems integration.\u003C/li>\n\u003Cli>Mentor Principal and Staff Engineers working on AI and agentic efforts, raising the overall bar for technical execution, experimentation rigor, and cross-team collaboration.\u003C/li>\n\u003Cli>Write clear, opinionated design documents, architecture narratives, and decision records that help teams make aligned, high-quality decisions independently.\u003C/li>\n\u003Cli>Represent GitLab in the broader ecosystem at conferences, standards groups, and open source communities on topics such as AI-assisted development, autonomous agents, and productivity measurement.\u003C/li>\n\u003Cli>Partner with Security and Compliance to define guardrails, review processes, and monitoring for agentic features, ensuring responsible use of AI and protection of customer data.\u003C/li>\n\u003Cli>Work with Reliability and SRE teams to ensure that agentic services are observable, debuggable, and resilient, and that failure modes degrade gracefully.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You'll Bring\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.\u003C/li>\n\u003Cli>Deep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.\u003C/li>\n\u003Cli>Proven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.\u003C/li>\n\u003Cli>Strong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.\u003C/li>\n\u003Cli>Experience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.\u003C/li>\n\u003Cli>Demonstrated ability to drive cross-functional alignment across Engineering, Product, Infrastructure, and Data and ML teams on complex, ambiguous technical challenges.\u003C/li>\n\u003Cli>Experience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.\u003C/li>\n\u003Cli>Ability to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.\u003C/li>\n\u003Cli>Familiarity with GitLab's DevSecOps platform, CI/CD primitives, and the software development lifecycle is a strong plus.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cem>The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.\u003C/em>\u003C/p>\u003Cp>United States Salary Range\u003C/p>\u003Cp>$260,000—$345,000 USD\u003C/p>\u003Ch4>\u003Cstrong>How GitLab Supports Full-Time Employees\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Benefits to support your health, finances, and well-being\u003C/li>\n\u003Cli>Flexible Paid Time Off \u003C/li>\n\u003Cli>Team Member Resource Groups\u003C/li>\n\u003Cli>Equity Compensation & Employee Stock Purchase Plan\u003C/li>\n\u003Cli>Growth and Development Fund\u003C/li>\n\u003Cli>Parental Leave \u003C/li>\n\u003C/ul>\n\u003Cp>Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cstrong>Country Hiring Guidelines: \u003C/strong>GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  \u003C/p>\n\u003Cp>\u003Cstrong>Privacy Policy: \u003C/strong>Please review our Recruitment Privacy Policy. Your privacy is important to us.\u003C/p>\n\u003Cp>GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.\u003C/p>","GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.\nThe same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.\n*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.About the Role\nWe are looking for a Distinguished Engineer to pioneer and scale autonomous, agentic SDLC capabilities across GitLab. Distinguished Engineers are recognized experts across multiple technology domains and represent the most senior level of technical leadership within and across divisions at the company.\nIn this role you will deeply immerse in GitLab's product and internal engineering workflows to identify classes of problems that can be wholly or largely addressed by AI agents, validate them through rigorous experimentation in production-adjacent environments, and codify patterns that can be productized for our millions of users. You will act as a bridge between Architecture, Product, Infrastructure, and Data and ML teams, ensuring that agentic capabilities deliver durable value internally first and then scale reliably and securely to our customers.\nThis role reports to a Director-level engineering leader.\nWhat You'll Do\n\nDefine and continuously refine a company-wide technical vision for autonomous, agentic SDLC that aligns with GitLab's product strategy and Engineering job architecture.\nIdentify and prioritize non-linear productivity opportunities across the SDLC, from planning and coding to review, security, compliance, and operations, targeting 10x step changes rather than incremental gains.\nTranslate ambiguous problem spaces into concrete, iterable roadmaps in partnership with Product, AI and ML, and Architecture teams.\nLead hands-on experiments and prototypes to validate where agentic workflows can fully own or materially reshape engineering tasks, including autonomous MR authoring, test creation and triage, security remediation, release readiness, and incident response.\nDesign and implement reference architectures for agentic SDLC inside GitLab, including orchestration patterns, safety guardrails, observability, and human-in-the-loop controls.\nDefine evaluation frameworks using offline benchmarks and online experiments to measure correctness, latency, safety, cost, and productivity impact of agentic workflows.\nSelect and own a small set of high-impact internal use cases as pathfinders and drive them from concept through adoption to measurable productivity gains.\nWork directly with engineering teams to embed agentic workflows into day-to-day development, ensuring they are trusted, observable, and resilient.\nDefine and track core productivity metrics such as cycle time, MTTR, and MR throughput, and link agentic interventions to real business outcomes.\nCapture and codify reusable patterns, libraries, and playbooks that other teams can adopt with minimal friction.\nWork with Product Management and Engineering leadership to convert proven internal patterns into product capabilities that can be safely and reliably offered to customers.\nEnsure designs respect multi-tenant, compliance, and data governance requirements across GitLab.com and self-managed customers.\nServe as a point of escalation for complex technical and architectural decisions related to agentic workflows, AI safety, and large-scale systems integration.\nMentor Principal and Staff Engineers working on AI and agentic efforts, raising the overall bar for technical execution, experimentation rigor, and cross-team collaboration.\nWrite clear, opinionated design documents, architecture narratives, and decision records that help teams make aligned, high-quality decisions independently.\nRepresent GitLab in the broader ecosystem at conferences, standards groups, and open source communities on topics such as AI-assisted development, autonomous agents, and productivity measurement.\nPartner with Security and Compliance to define guardrails, review processes, and monitoring for agentic features, ensuring responsible use of AI and protection of customer data.\nWork with Reliability and SRE teams to ensure that agentic services are observable, debuggable, and resilient, and that failure modes degrade gracefully.\n\nWhat You'll Bring\n\n10+ years of software engineering experience, including 4+ years in a Staff, Principal, or equivalent senior technical leadership role.\nDeep expertise in AI and ML systems, including large language models, agentic frameworks, and autonomous workflow design at production scale.\nProven track record of leading hands-on technical experimentation, including defining evaluation frameworks, running benchmarks, and translating findings into scalable architecture decisions.\nStrong background in scalable, multi-tenant distributed systems, including service decomposition, fault tolerance, observability, and operational resilience.\nExperience designing and implementing human-in-the-loop controls, safety guardrails, and responsible AI practices for production systems.\nDemonstrated ability to drive cross-functional alignment across Engineering, Product, Infrastructure, and Data and ML teams on complex, ambiguous technical challenges.\nExperience mentoring senior engineers and influencing technical direction across multiple teams or divisions without direct authority.\nAbility to work effectively in a fully remote, globally distributed organization with excellent written and asynchronous communication skills.\nFamiliarity with GitLab's DevSecOps platform, CI/CD primitives, and the software development lifecycle is a strong plus.\nThe base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.United States Salary Range$260,000—$345,000 USDHow GitLab Supports Full-Time Employees\n\nBenefits to support your health, finances, and well-being\nFlexible Paid Time Off \nTeam Member Resource Groups\nEquity Compensation & Employee Stock Purchase Plan\nGrowth and Development Fund\nParental Leave \n\nPlease note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.\n\nCountry Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  \nPrivacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.\nGitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.","2026-05-18 11:26:49","2026-05-13T16:33:33.000Z",260000,345000,{"jsonldValid":14,"jsonld":26},{"id":82,"slug":83,"title":84,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":55,"remote":14,"employmentType":85,"department":39,"content_html":86,"content_text":87,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":88,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":89},"90a14f5508ce0bfd0c0535283201fd39d56b12c81aaf172bf5f090eb53798ce9","external-communications-manager-at-iterable-13a2a370fb","External Communications Manager",[58],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Ch2>\u003Cstrong>The Role:\u003C/strong>\u003C/h2>\n\u003Cp>As External Communications Manager at Iterable, you’ll be a key partner to the Director of Communications, helping shape how our story lands with press, analysts, customers, and the broader market. You will design and run communications campaigns that advance our business objectives while reinforcing our position as a category‑defining AI company.\u003C/p>\n\u003Cp>This is a high-impact role where you’ll craft narratives about our mission, technology, and market momentum, then bring them to life through major announcements, media moments, analyst interactions, and thought-leadership platforms for leaders across the business. You will regularly support senior stakeholders on external visibility while keeping your hands close to the craft of day‑to‑day storytelling and execution.\u003C/p>\n\u003Ch2>\u003Cstrong>Position Details:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Develop and execute external communications strategies that elevate Iterable’s brand and clearly communicate our story to press, analysts, customers, and partners.\u003C/li>\n\u003Cli>Create strategic messaging, talking points, and briefing materials for major company announcements and leadership communications across investor, media, enterprise, and industry audiences.\u003C/li>\n\u003Cli>Lead day-to-day PR efforts, including story mining, pitch development, press release drafting, and proactive outreach that results in thoughtful, high-impact coverage.\u003C/li>\n\u003Cli>Build and manage relationships with tier‑1 business, technology, and industry media, as well as influential newsletters, podcasts, and creators.\u003C/li>\n\u003Cli>Support analyst relations by helping craft positioning, briefing decks, inquiry responses, and evaluation materials that clearly articulate our roadmap, differentiation, and traction.\u003C/li>\n\u003Cli>Partner with internal communications, social, brand, and campaigns teams to extend major announcements into integrated programs that feel coherent, timely, and on-brand.\u003C/li>\n\u003Cli>Identify and pursue strategic speaking engagements, awards, podcasts, and byline opportunities that grow visibility for key company experts and leaders.\u003C/li>\n\u003Cli>Use AI-powered tools for research, drafting, media monitoring, and insight generation—treating AI as a force multiplier for smarter, faster, more creative work.\u003C/li>\n\u003Cli>Travel as needed for events, roadshows, and key external meetings, comfortably switching between behind-the-scenes operator and on-the-ground partner.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>The Ideal Candidate Will Have: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5-7 years of experience in corporate or external communications, executive communications, or PR, preferably within a high‑growth technology company or top‑tier agency environment.\u003C/li>\n\u003Cli>Exceptional writing and editing skills, with the ability to translate complex, technical concepts into clear, compelling stories tailored to different audiences and formats.\u003C/li>\n\u003Cli>A proven record of cultivating media relationships and securing meaningful coverage across business, technology, and industry outlets.\u003C/li>\n\u003Cli>Experience partnering with senior leaders and subject-matter experts, building trust through strong preparation, thoughtful counsel, and reliable follow-through.\u003C/li>\n\u003Cli>Sharp strategic instincts, consistently connecting communications activities to business goals, commercial narratives, and market positioning.\u003C/li>\n\u003Cli>Deep familiarity with modern media relations, including message development, interview preparation, social amplification, and issues management.\u003C/li>\n\u003Cli>Comfort operating in fast-paced, ambiguous environments, balancing multiple programs while maintaining a high bar for craft and quality.\u003C/li>\n\u003Cli>A collaborative working style, able to influence across teams and rally people around a clear narrative and plan.\u003C/li>\n\u003Cli>Genuine curiosity about AI and a thoughtful approach to how AI innovation and impact are communicated to the world.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Familiarity with AI or experience in deep tech sector communications\u003C/li>\n\u003Cli>Background writing content for C-level executives or other high-visibility stakeholders\u003C/li>\n\u003Cli>Track record developing messaging that spans diverse audiences\u003C/li>\n\u003Cli>Experience working in or with high‑growth startups or fast‑moving SaaS / B2B tech companies\u003C/li>\n\u003Cli>Practical experience with analyst relations and using analyst feedback to improve messaging and product stories.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $113,500 - $180,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\n\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!The Role:\nAs External Communications Manager at Iterable, you’ll be a key partner to the Director of Communications, helping shape how our story lands with press, analysts, customers, and the broader market. You will design and run communications campaigns that advance our business objectives while reinforcing our position as a category‑defining AI company.\nThis is a high-impact role where you’ll craft narratives about our mission, technology, and market momentum, then bring them to life through major announcements, media moments, analyst interactions, and thought-leadership platforms for leaders across the business. You will regularly support senior stakeholders on external visibility while keeping your hands close to the craft of day‑to‑day storytelling and execution.\nPosition Details:\n\nDevelop and execute external communications strategies that elevate Iterable’s brand and clearly communicate our story to press, analysts, customers, and partners.\nCreate strategic messaging, talking points, and briefing materials for major company announcements and leadership communications across investor, media, enterprise, and industry audiences.\nLead day-to-day PR efforts, including story mining, pitch development, press release drafting, and proactive outreach that results in thoughtful, high-impact coverage.\nBuild and manage relationships with tier‑1 business, technology, and industry media, as well as influential newsletters, podcasts, and creators.\nSupport analyst relations by helping craft positioning, briefing decks, inquiry responses, and evaluation materials that clearly articulate our roadmap, differentiation, and traction.\nPartner with internal communications, social, brand, and campaigns teams to extend major announcements into integrated programs that feel coherent, timely, and on-brand.\nIdentify and pursue strategic speaking engagements, awards, podcasts, and byline opportunities that grow visibility for key company experts and leaders.\nUse AI-powered tools for research, drafting, media monitoring, and insight generation—treating AI as a force multiplier for smarter, faster, more creative work.\nTravel as needed for events, roadshows, and key external meetings, comfortably switching between behind-the-scenes operator and on-the-ground partner.\n\nThe Ideal Candidate Will Have: \n\n5-7 years of experience in corporate or external communications, executive communications, or PR, preferably within a high‑growth technology company or top‑tier agency environment.\nExceptional writing and editing skills, with the ability to translate complex, technical concepts into clear, compelling stories tailored to different audiences and formats.\nA proven record of cultivating media relationships and securing meaningful coverage across business, technology, and industry outlets.\nExperience partnering with senior leaders and subject-matter experts, building trust through strong preparation, thoughtful counsel, and reliable follow-through.\nSharp strategic instincts, consistently connecting communications activities to business goals, commercial narratives, and market positioning.\nDeep familiarity with modern media relations, including message development, interview preparation, social amplification, and issues management.\nComfort operating in fast-paced, ambiguous environments, balancing multiple programs while maintaining a high bar for craft and quality.\nA collaborative working style, able to influence across teams and rally people around a clear narrative and plan.\nGenuine curiosity about AI and a thoughtful approach to how AI innovation and impact are communicated to the world.\n\nBonus Points:\n\nFamiliarity with AI or experience in deep tech sector communications\nBackground writing content for C-level executives or other high-visibility stakeholders\nTrack record developing messaging that spans diverse audiences\nExperience working in or with high‑growth startups or fast‑moving SaaS / B2B tech companies\nPractical experience with analyst relations and using analyst feedback to improve messaging and product stories.\n\nPerks & Benefits:\n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $113,500 - $180,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-05-15T15:58:51.000Z",{"jsonldValid":14,"jsonld":26},{"id":91,"slug":92,"title":93,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":55,"remote":14,"employmentType":94,"department":95,"content_html":96,"content_text":97,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":98,"hasSalary":14,"salaryMin":99,"salaryMax":100,"currency":24,"schema":101},"d09b8d4ba1cb42bbc6409d602fa5074e040e7ad9cf880a2718beddd2abf804d7","implementation-consultant-at-iterable-335f51e454","Implementation Consultant",[58],"Customer Success","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>About The Professional Services Team:\u003C/strong>\u003C/p>\n\u003Cp>The core purpose of the Iterable Professional Services team is to delight our customers with experiences & outcomes that maximize our ARR. Our team is made up of project managers, implementation consultants, solution architects, deliverability consultants, and a customer education manager. We deliver growth marketing strategy, implementation consulting, project management, deliverability consulting, and education services to our customers. We measure our success by customer satisfaction, time to value, NPS, adoption of online training Academy, and Net Retention Rate of recurring service offerings. It is critical that everyone in PS embodies our values: Humility, Trust, Growth Mindset, and Balance\u003C/p>\n\u003Cp>\u003Cstrong>The core purpose of an Implementation Consultant:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>To delight your customers with experiences and outcomes that maximize their growth and ours.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead customers through successful implementations of the Iterable platform\u003C/li>\n\u003Cli>Build relationships with key stakeholders by learning and solving their challenges\u003C/li>\n\u003Cli>Manage internal resources, customer resources, and third parties as needed\u003C/li>\n\u003Cli>Build customer-facing artifacts like presentations, project plans, data schemas, migration guides, MarTech architecture diagrams, configuration outlines, and long-term success plans\u003C/li>\n\u003Cli>Advocate internally for your customers’ product needs\u003C/li>\n\u003Cli>Effectively manage and complete on-time multiple projects simultaneously\u003C/li>\n\u003Cli>Support the Sales team with pre-sale scoping, planning, RFP responses, and presenting our process\u003C/li>\n\u003Cli>Keep your project plans and meeting notes organized and up to date in our system of record\u003C/li>\n\u003Cli>Engage in team meetings & discussions in order to share successes, learn solutions, and propose ideas\u003C/li>\n\u003Cli>Contribute to innovations in our processes, operations, tools, team structure, and service offerings\u003C/li>\n\u003Cli>Participate in cross-functional improvement initiatives to support the achievement of our OKRs\u003C/li>\n\u003Cli>Travel to onsites in order to gain valuable face-time with key customers\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Coaching and teaching\u003C/li>\n\u003Cli>Strategic thinking\u003C/li>\n\u003Cli>Problem-solving\u003C/li>\n\u003Cli>Facilitating\u003C/li>\n\u003Cli>Training\u003C/li>\n\u003Cli>Empathy for customers and teammates\u003C/li>\n\u003Cli>Communicating and listening\u003C/li>\n\u003Cli>Project management\u003C/li>\n\u003Cli>Marketing technology\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Education & Experience Desired:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A Bachelor’s degree in Business, Marketing, Computer Science, IT, or comparable\u003C/li>\n\u003Cli>Understanding how data flows between systems in a tech stack\u003C/li>\n\u003Cli>3+ years experience delivering complex MarTech implementation consulting to large enterprise customers leveraging multiple channels for multiple brands across global teams\u003C/li>\n\u003Cli>Nice to have: Have experience in growth marketing operations, marketing automation, &  email/SMS/mobile marketing\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The annual cash compensation for this role is $96,500 - $151,000 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!About The Professional Services Team:\nThe core purpose of the Iterable Professional Services team is to delight our customers with experiences & outcomes that maximize our ARR. Our team is made up of project managers, implementation consultants, solution architects, deliverability consultants, and a customer education manager. We deliver growth marketing strategy, implementation consulting, project management, deliverability consulting, and education services to our customers. We measure our success by customer satisfaction, time to value, NPS, adoption of online training Academy, and Net Retention Rate of recurring service offerings. It is critical that everyone in PS embodies our values: Humility, Trust, Growth Mindset, and Balance\nThe core purpose of an Implementation Consultant:\n\nTo delight your customers with experiences and outcomes that maximize their growth and ours.\n\nResponsibilities:\n\nLead customers through successful implementations of the Iterable platform\nBuild relationships with key stakeholders by learning and solving their challenges\nManage internal resources, customer resources, and third parties as needed\nBuild customer-facing artifacts like presentations, project plans, data schemas, migration guides, MarTech architecture diagrams, configuration outlines, and long-term success plans\nAdvocate internally for your customers’ product needs\nEffectively manage and complete on-time multiple projects simultaneously\nSupport the Sales team with pre-sale scoping, planning, RFP responses, and presenting our process\nKeep your project plans and meeting notes organized and up to date in our system of record\nEngage in team meetings & discussions in order to share successes, learn solutions, and propose ideas\nContribute to innovations in our processes, operations, tools, team structure, and service offerings\nParticipate in cross-functional improvement initiatives to support the achievement of our OKRs\nTravel to onsites in order to gain valuable face-time with key customers\n\nQualifications:\n\nCoaching and teaching\nStrategic thinking\nProblem-solving\nFacilitating\nTraining\nEmpathy for customers and teammates\nCommunicating and listening\nProject management\nMarketing technology\n\nEducation & Experience Desired:\n\nA Bachelor’s degree in Business, Marketing, Computer Science, IT, or comparable\nUnderstanding how data flows between systems in a tech stack\n3+ years experience delivering complex MarTech implementation consulting to large enterprise customers leveraging multiple channels for multiple brands across global teams\nNice to have: Have experience in growth marketing operations, marketing automation, &  email/SMS/mobile marketing\n\nPerks & Benefits:\n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe annual cash compensation for this role is $96,500 - $151,000 and includes annual base salary and target variable pay (actual payout is subject to the percentage attainment of specific sales goals). The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-05-13T16:54:22.000Z",96500,151000,{"jsonldValid":14,"jsonld":26},{"id":103,"slug":104,"title":105,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":106,"country":107,"remote":56,"employmentType":108,"department":39,"content_html":109,"content_text":110,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":111,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":112},"61fafacdd96ebc9d88305d45ad234b1f9de5e97e33be44b3d9d5079e6bd27b0b","instructional-designer-saas-at-iterable-9c99906d26","Instructional Designer - SaaS","REMOTE - US","- Us",[58],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>Iterable is the growth marketing platform that enables brands to create, execute, and optimize campaigns to power world-class customer engagement across email, push, SMS, in-app, and more with unparalleled data flexibility. We are an integrated, cross-channel solution—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've raised a $60M Series D from top-tier investors like Index Ventures and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.\u003C/p>\n\u003Cp>Your role at Iterable, reporting to the Director of Customer Education, will include enhancing our online customer training portal. You’ll help design/build customer education via e-learning modules using Camtasia, Articulate Rise 360 and Genially for the Skilljar Learning Management Platform. You’ll also create courses from training event sessions that encapsulate the content, including the curated video with activities for customers to follow.\u003C/p>\n\u003Cp>\u003Cstrong>A little about the role:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You must be very hands-on and focused on becoming a product expert, building and updating training and expanding/improving our online Academy offerings\u003C/li>\n\u003Cli>Build e-learning with the help of the other team members, and work on new and dynamic projects outside the immediate scope of the role\u003C/li>\n\u003Cli>A combination of being both autonomous for smaller projects and collaborative for other projects related to content creation along with bringing new ideas to the team\u003C/li>\n\u003Cli>The main Key Results (KR) are: customer satisfaction regarding courses created; meeting product release deadlines; QA of work; and, any overarching team OKRs and company initiatives like Academy CSAT, course completion levels etc. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Your immediate tactical areas of focus:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Develop and continually hone expertise in our platform and 3rd party integrations\u003C/li>\n\u003Cli>Update and maintain existing Academy content with platform optimizations and UI / branding changes\u003C/li>\n\u003Cli>Create brand new content for the Academy based on the needs of our customers and program direction\u003C/li>\n\u003Cli>Work with PS  and CS teams to continually integrate more and better education content across the customer journey to automate onboarding and scale the CS Organization\u003C/li>\n\u003Cli>Work with the Product Marketing team to stay aligned on product releases and plan them into our Asana Customer Education tracker. Communicate and hold meetings as necessary \u003C/li>\n\u003Cli>Identify and iterate on non-product training content that enables growth marketers to succeed (strategy, operations, process, change management, etc.)\u003C/li>\n\u003Cli>Develop videos in Camtasia and Genially, and create courses using Rise 360 for the SkillJar LMS in adherence to the Education Content Roadmap\u003C/li>\n\u003Cli>Collaborate with the Director of Customer Education and other Instructional Designers on course development, module layout (course types), certifications and quiz creation\u003C/li>\n\u003Cli>Own larger projects from start to finish, both from ideation and development phase, through to launch\u003C/li>\n\u003Cli>Work autonomously where possible, troubleshooting issues and proposing solutions before bringing them to the larger team\u003C/li>\n\u003Cli>Build and maintain relationships cross-functionally across Iterable, to effectively gather information from SME’s for course development, project ideation and updates, at all times \u003C/li>\n\u003Cli>Own the internal and external Academy Newsletters; develop comms and themes for each month based on product releases and seasonality of topics; and collaborating with the team members who own the dissemination of  newsletters\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We’re looking for people who have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2-4  years experience  in instructional design in the SaaS industry \u003C/li>\n\u003Cli>Experience in training development (online and live)\u003C/li>\n\u003Cli>Experience and proficiency in AI tools such as ChatGPT, Google Gemini, Descript, Videate, etc. \u003C/li>\n\u003Cli>Excellent project management skills and the \u003Cstrong>ability to manage several important projects at one time\u003C/strong> \u003C/li>\n\u003Cli>Proven ability to work under pressure and within quick turnaround times\u003C/li>\n\u003Cli>Passionate about working with customers and distilling technical information into consumable content that enables them to do their jobs in Iterable effectively\u003C/li>\n\u003Cli>Experience using Camtasia, SnagIt, Articulate Rise 360, Genially, Canva, Descript and SkillJar LMS\u003C/li>\n\u003Cli>A love for tech and how it can help people\u003C/li>\n\u003Cli>Experience with email marketing, push or SMS software is a plus\u003C/li>\n\u003Cli>LMS administration (experience building course content within a learning management system)\u003C/li>\n\u003Cli>HTML or other technical coding experience \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>You will be provided with a computer from Iterable. If you are not comfortable using your own cell phone for app integrations like Okta and Slack, you’ll need to purchase your own cell phone to maintain the appropriate communication and security requirements we have for logging in to Iterable tools. \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Flexible PTO \u003C/li>\n\u003Cli>Daily lunch allowance\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Quarterly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment. Under the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy, Iterable will also consider employment-qualified applicants with arrest and conviction records.\u003C/em>\u003C/p>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!Iterable is the growth marketing platform that enables brands to create, execute, and optimize campaigns to power world-class customer engagement across email, push, SMS, in-app, and more with unparalleled data flexibility. We are an integrated, cross-channel solution—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've raised a $60M Series D from top-tier investors like Index Ventures and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.\nYour role at Iterable, reporting to the Director of Customer Education, will include enhancing our online customer training portal. You’ll help design/build customer education via e-learning modules using Camtasia, Articulate Rise 360 and Genially for the Skilljar Learning Management Platform. You’ll also create courses from training event sessions that encapsulate the content, including the curated video with activities for customers to follow.\nA little about the role:\n\nYou must be very hands-on and focused on becoming a product expert, building and updating training and expanding/improving our online Academy offerings\nBuild e-learning with the help of the other team members, and work on new and dynamic projects outside the immediate scope of the role\nA combination of being both autonomous for smaller projects and collaborative for other projects related to content creation along with bringing new ideas to the team\nThe main Key Results (KR) are: customer satisfaction regarding courses created; meeting product release deadlines; QA of work; and, any overarching team OKRs and company initiatives like Academy CSAT, course completion levels etc. \n\nYour immediate tactical areas of focus:\n\nDevelop and continually hone expertise in our platform and 3rd party integrations\nUpdate and maintain existing Academy content with platform optimizations and UI / branding changes\nCreate brand new content for the Academy based on the needs of our customers and program direction\nWork with PS  and CS teams to continually integrate more and better education content across the customer journey to automate onboarding and scale the CS Organization\nWork with the Product Marketing team to stay aligned on product releases and plan them into our Asana Customer Education tracker. Communicate and hold meetings as necessary \nIdentify and iterate on non-product training content that enables growth marketers to succeed (strategy, operations, process, change management, etc.)\nDevelop videos in Camtasia and Genially, and create courses using Rise 360 for the SkillJar LMS in adherence to the Education Content Roadmap\nCollaborate with the Director of Customer Education and other Instructional Designers on course development, module layout (course types), certifications and quiz creation\nOwn larger projects from start to finish, both from ideation and development phase, through to launch\nWork autonomously where possible, troubleshooting issues and proposing solutions before bringing them to the larger team\nBuild and maintain relationships cross-functionally across Iterable, to effectively gather information from SME’s for course development, project ideation and updates, at all times \nOwn the internal and external Academy Newsletters; develop comms and themes for each month based on product releases and seasonality of topics; and collaborating with the team members who own the dissemination of  newsletters\n\nWe’re looking for people who have:\n\n2-4  years experience  in instructional design in the SaaS industry \nExperience in training development (online and live)\nExperience and proficiency in AI tools such as ChatGPT, Google Gemini, Descript, Videate, etc. \nExcellent project management skills and the ability to manage several important projects at one time \nProven ability to work under pressure and within quick turnaround times\nPassionate about working with customers and distilling technical information into consumable content that enables them to do their jobs in Iterable effectively\nExperience using Camtasia, SnagIt, Articulate Rise 360, Genially, Canva, Descript and SkillJar LMS\nA love for tech and how it can help people\nExperience with email marketing, push or SMS software is a plus\nLMS administration (experience building course content within a learning management system)\nHTML or other technical coding experience \n\nYou will be provided with a computer from Iterable. If you are not comfortable using your own cell phone for app integrations like Okta and Slack, you’ll need to purchase your own cell phone to maintain the appropriate communication and security requirements we have for logging in to Iterable tools. \nPerks & Benefits:\n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nFlexible PTO \nDaily lunch allowance\nMonthly Employee Wellness allowance \nQuarterly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nIterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions based on race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment. Under the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy, Iterable will also consider employment-qualified applicants with arrest and conviction records.\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-05-17T16:06:45.000Z",{"jsonldValid":14,"jsonld":26},1779239826888]