[{"data":1,"prerenderedAt":121},["ShallowReactive",2],{"$fOtXr2ZD6geME38w8lx4MoWdPnKfO81bqF-BcuAPWeDc":3,"$fxE2oPeF6En8IGzzCkG-lf62IYgqy1rxmvUGzmnoVSkk":28},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":16,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":26},"609d3111d74de363b10e02eb8e901359686296a821f09f31022c1d2f13da0a00","abecff781694fe40d146b5d16edbd70952d62b6d697b6474f5ac07f73ef1a00f","crm-manager-fixed-term-6-months-at-eucalyptus-5be05c60bf","CRM Manager (Fixed-Term, 6 months)","Eucalyptus","https://cdn.jobboardwise.com/logo/eucalyptus.vc","Delivering healthcare that puts patients first.","Health and Human Services","AU - HQ - NSW","Australia",false,[17],"Full-time","Marketing","\u003Ch3>About Eucalyptus\u003C/h3>\n\u003Cp>We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.\u003C/p>\n\n\u003Cp>Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.\u003C/p>\n\n\u003Cp>Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Ch3>Our Growth Story:\u003C/h3>\n\u003Cul>\n\u003Cli>Supporting patients living with obesity across our 5 markets\u003C/li>\n\u003Cli>Received selective NICE endorsement to provide services to the NHS\u003C/li>\n\u003Cli>Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.\u003C/li>\n\u003C/ul>\u003Ch2>About the Role\u003C/h2>\n\u003Cp>We are looking for a CRM Manager to support the full patient lifecycle for Juniper, from initial lead capture and nurture through onboarding, engagement, retention, churn intervention and reactivation. Sitting within Product Growth, you will bring our CRM activity under one clear owner and build a data-driven lifecycle engine that determines which communication should reach which patient, at what time, and through which channel. This is a senior, hands-on individual contributor role for someone who can help set the strategy, work directly in the CRM platform, turn patient data into meaningful segments, and run experiments that improve conversion, retention and lifetime value. You will partner closely with Analytics, Growth, Product, Copy and Design, with the opportunity to shape how the CRM function and team grow over time.\u003C/p>\n\u003Ch2>What You Will Own\u003C/h2>\n\u003Cul>\n\u003Cli>Own CRM across the complete patient lifecycle, including lead nurture, onboarding, early engagement, active treatment, retention, churn prevention, win-back and reactivation.\u003C/li>\n\u003Cli>Audit and improve existing communications, ensuring patients receive a coordinated and relevant experience rather than disconnected messages from different teams.\u003C/li>\n\u003Cli>Design, build and optimise always-on lifecycle journeys across email, SMS, push and in-app channels.\u003C/li>\n\u003Cli>Develop segmentation strategies based on patient behaviour, lifecycle stage, condition, treatment journey, engagement, recency and churn reason.\u003C/li>\n\u003Cli>Partner with Analytics to build our CRM decision-making engine, using patient and behavioural data to determine the most effective message, channel and timing for each cohort.\u003C/li>\n\u003Cli>Build and maintain campaigns directly within our CRM platform, including triggers, branching logic, personalisation, exit conditions and measurement.\u003C/li>\n\u003Cli>Create a structured experimentation playbook for CRM, translating opportunities into clear hypotheses, prioritised tests and measurable outcomes.\u003C/li>\n\u003Cli>Establish holdouts and other measurement approaches that help us understand the incremental impact of CRM, not simply last-click attribution.\u003C/li>\n\u003Cli>Own CRM reporting across funnel conversion, retention, reactivation and lifetime value, alongside channel health and deliverability.\u003C/li>\n\u003Cli>Translate performance data into clear recommendations about what we should build, improve, scale or stop.\u003C/li>\n\u003Cli>Lead cross-functional delivery by giving clear direction to Analytics, Copy, Design, Product and other partners involved in bringing lifecycle initiatives to life.\u003C/li>\n\u003Cli>Maintain strong standards for contact frequency, consent, list health, deliverability and responsible communication in a healthcare environment.\u003C/li>\n\u003C/ul>\n\u003Ch2>What We Are Looking For\u003C/h2>\n\u003Cul>\n\u003Cli>At least five years of experience in CRM, lifecycle, retention or engagement marketing within a consumer-focused business.\u003C/li>\n\u003Cli>Hands-on experience using a CRM or marketing automation platform such as Braze, Customer.io, Iterable, Klaviyo or a comparable tool.\u003C/li>\n\u003Cli>Experience owning sophisticated lifecycle programs with multiple customer cohorts, products, journeys or behavioural states.\u003C/li>\n\u003Cli>Strong segmentation instincts, with the ability to translate customer data and behavioural signals into meaningful, actionable audiences.\u003C/li>\n\u003Cli>Confidence reading dashboards, diagnosing funnel drop-off, identifying opportunities and estimating their potential commercial impact.\u003C/li>\n\u003Cli>A strong understanding of CRM best practice, including journey architecture, personalisation, experimentation, deliverability and contact governance.\u003C/li>\n\u003Cli>Experience measuring CRM against business outcomes such as conversion, retention, churn, reactivation and lifetime value, rather than relying primarily on opens and clicks.\u003C/li>\n\u003Cli>A practical experimentation mindset, including experience developing hypotheses, choosing success metrics and making decisions based on results.\u003C/li>\n\u003Cli>The ability to move comfortably between strategic thinking and detailed execution. You can define the roadmap and then build the journey yourself.\u003C/li>\n\u003Cli>Strong cross-functional leadership skills and the ability to create clarity across teams without relying on formal authority.\u003C/li>\n\u003Cli>Excellent communication and judgement, including the ability to create relevant, empathetic experiences for patients navigating sensitive health journeys.\u003C/li>\n\u003Cli>Comfort operating autonomously in a fast-moving environment where the foundations are still being built.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Why join Eucalyptus?\u003C/strong>\u003C/h3>\n\u003Cp>Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.\u003C/p>\n\u003Cp>\u003Cstrong>Here’s what makes joining Euc unique:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>What’s next\u003C/strong> - Our goal for the next three years is to support \u003Cstrong>1 million patients globally\u003C/strong> to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.\u003C/li>\n\u003Cli>\u003Cstrong>Build something world-changing\u003C/strong> - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.\u003C/li>\n\u003Cli>\u003Cstrong>Make real impact\u003C/strong> - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.\u003C/li>\n\u003Cli>\u003Cstrong>Accelerate your growth\u003C/strong> - You will have high ownership, continuous feedback, and dedicated development support.\u003C/li>\n\u003Cli>\u003Cstrong>Join a motivated team\u003C/strong> - You will collaborate with talented peers to solve complex clinical and operational problems at scale.\u003C/li>\n\u003C/ul>\n\u003Ch3>What’s ahead in Australia?\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Grow with us globally -\u003C/strong> Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.\u003C/li>\n\u003Cli>\u003Cstrong>Shape your career -\u003C/strong> Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.\u003C/li>\n\u003Cli>\u003Cstrong>Work where well-being matters -\u003C/strong> Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.\u003C/li>\n\u003Cli>\u003Cstrong>Innovate with purpose -\u003C/strong> Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.\u003C/li>\n\u003Cli>\u003Cstrong>Support at every stage -\u003C/strong> Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cem>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.\u003C/em>\u003C/p>","About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Role We are looking for a CRM Manager to support the full patient lifecycle for Juniper, from initial lead capture and nurture through onboarding, engagement, retention, churn intervention and reactivation. Sitting within Product Growth, you will bring our CRM activity under one clear owner and build a data-driven lifecycle engine that determines which communication should reach which patient, at what time, and through which channel. This is a senior, hands-on individual contributor role for someone who can help set the strategy, work directly in the CRM platform, turn patient data into meaningful segments, and run experiments that improve conversion, retention and lifetime value. You will partner closely with Analytics, Growth, Product, Copy and Design, with the opportunity to shape how the CRM function and team grow over time. What You Will Own Own CRM across the complete patient lifecycle, including lead nurture, onboarding, early engagement, active treatment, retention, churn prevention, win-back and reactivation. Audit and improve existing communications, ensuring patients receive a coordinated and relevant experience rather than disconnected messages from different teams. Design, build and optimise always-on lifecycle journeys across email, SMS, push and in-app channels. Develop segmentation strategies based on patient behaviour, lifecycle stage, condition, treatment journey, engagement, recency and churn reason. Partner with Analytics to build our CRM decision-making engine, using patient and behavioural data to determine the most effective message, channel and timing for each cohort. Build and maintain campaigns directly within our CRM platform, including triggers, branching logic, personalisation, exit conditions and measurement. Create a structured experimentation playbook for CRM, translating opportunities into clear hypotheses, prioritised tests and measurable outcomes. Establish holdouts and other measurement approaches that help us understand the incremental impact of CRM, not simply last-click attribution. Own CRM reporting across funnel conversion, retention, reactivation and lifetime value, alongside channel health and deliverability. Translate performance data into clear recommendations about what we should build, improve, scale or stop. Lead cross-functional delivery by giving clear direction to Analytics, Copy, Design, Product and other partners involved in bringing lifecycle initiatives to life. Maintain strong standards for contact frequency, consent, list health, deliverability and responsible communication in a healthcare environment. What We Are Looking For At least five years of experience in CRM, lifecycle, retention or engagement marketing within a consumer-focused business. Hands-on experience using a CRM or marketing automation platform such as Braze, Customer.io, Iterable, Klaviyo or a comparable tool. Experience owning sophisticated lifecycle programs with multiple customer cohorts, products, journeys or behavioural states. Strong segmentation instincts, with the ability to translate customer data and behavioural signals into meaningful, actionable audiences. Confidence reading dashboards, diagnosing funnel drop-off, identifying opportunities and estimating their potential commercial impact. A strong understanding of CRM best practice, including journey architecture, personalisation, experimentation, deliverability and contact governance. Experience measuring CRM against business outcomes such as conversion, retention, churn, reactivation and lifetime value, rather than relying primarily on opens and clicks. A practical experimentation mindset, including experience developing hypotheses, choosing success metrics and making decisions based on results. The ability to move comfortably between strategic thinking and detailed execution. You can define the roadmap and then build the journey yourself. Strong cross-functional leadership skills and the ability to create clarity across teams without relying on formal authority. Excellent communication and judgement, including the ability to create relevant, empathetic experiences for patients navigating sensitive health journeys. Comfort operating autonomously in a fast-moving environment where the foundations are still being built. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.",0,1791232662000,"2026-10-05 22:42:32","2026-10-04T22:58:32-04:00","AUD",{"jsonldValid":15,"jsonld":27},"",{"jobs":29},[30,45,60,72,87,104],{"id":31,"applyToken":32,"slug":33,"title":34,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":35,"country":36,"remote":15,"employmentType":37,"department":18,"content_html":38,"content_text":39,"years":21,"createdAt":40,"updatedAtISO":41,"postedAtISO":42,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":43,"schema":44},"798cad46d3b65f9688711a6e9326aec69995bff86d0d087b6d0bf7686622805e","2c446927fd4f49c8cf41cdbd5b40334dfcbc449fe3ad446430b8dc06f3132e3e","crm-and-lifecycle-manager-germany-at-eucalyptus-2dca9cb4b0","CRM & Lifecycle Manager, Germany","Berlin","Germany",[17],"\u003Ch3>About Eucalyptus\u003C/h3>\n\u003Cp>We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.\u003C/p>\n\n\u003Cp>Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.\u003C/p>\n\n\u003Cp>Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Ch3>Our Growth Story:\u003C/h3>\n\u003Cul>\n\u003Cli>Supporting patients living with obesity across our 5 markets\u003C/li>\n\u003Cli>Received selective NICE endorsement to provide services to the NHS\u003C/li>\n\u003Cli>Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch2>How we think about marketing\u003C/h2>\n\u003Cp>At Euc, marketing is about capturing attention and turning it into real growth.\u003C/p>\n\u003Cp>We're not here to chase perfect open rates or vanity metrics. We're here to grow the business by reaching people, earning their trust, and helping them get real outcomes from the treatment they've started.\u003C/p>\n\u003Cp>We move fast. Really fast. Because when ideas ship quicker, we learn quicker, make bolder bets, and don't waste months on \"safe\" programs that never move the needle.\u003C/p>\n\u003Cp>Here's how we think:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Creative wins.\u003C/strong> We don't have exclusive access to channels, so great storytelling is how we stand out and earn attention\u003C/li>\n\u003Cli>\u003Cstrong>Speed matters.\u003C/strong> Fast tests beat perfect plans. We ship early, learn fast, and move on\u003C/li>\n\u003Cli>\u003Cstrong>Lifecycle is a growth lever, not a cost centre.\u003C/strong> The work after the sale (activation, adherence, retention) compounds, and we treat it that way\u003C/li>\n\u003Cli>\u003Cstrong>Data is a compass.\u003C/strong> We ask why, not just what. Trends are more useful than daily swings. Insight plus action equals impact\u003C/li>\n\u003Cli>\u003Cstrong>We focus on outcomes, not channels.\u003C/strong> Email, SMS, WhatsApp, push, in-app, we use whatever moves the patient forward in that market. No channel loyalty. Just growth\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch2>What's next?\u003C/h2>\n\u003Cp>We're entering one of our most ambitious chapters yet. Over the next 12 months we're scaling our existing international markets (Germany, Canada, Japan) and launching Juniper into new ones, with the goal of three more markets live by the end of the year.\u003C/p>\n\u003Cp>To get there, we're centralising growth as a function across the international team, building the central engines that let every market scale faster than it could alone. Lifecycle is one of those engines.\u003C/p>\n\u003Cp>We've already built strong lifecycle programs in Australia and the UK. The opportunity now is to take what works and make it work across our international markets.\u003C/p>\n\u003Cp>We're hiring a CRM & Lifecycle Manager in Berlin to run that engine. You'll run lifecycle for the German market, adapting what already works in our established markets and building out the programme for Germany. You'll work with local-language copywriters to execute.\u003C/p>\n\u003Chr>\n\u003Ch2>About the role (what you'll be doing)\u003C/h2>\n\u003Cp>You'll run the German lifecycle programme day to day: the builds and the flows that ship it. You won't be starting from a blank page. Strong lifecycle programmes already exist, and your job is to take what works and improve it for the German market.\u003C/p>\n\u003Cp>We're an early, lean international team, so this is a hands-on role: you'll be in the tool building the flows, not just briefing them.\u003C/p>\n\u003Cp>You'll:\u003C/p>\n\u003Cul>\n\u003Cli>Run CRM and lifecycle for Germany, contributing to activation, adherence, retention, and LTV\u003C/li>\n\u003Cli>Keep scaling what's live in Germany, finding the next unlock in the programme rather than letting it go stale\u003C/li>\n\u003Cli>Be channel-adaptive: email leads in some markets, but you'll build the right mix for Germany rather than forcing one playbook\u003C/li>\n\u003Cli>Own segmentation and automated flows (onboarding, adherence, follow-up, winback, reactivation) and the experimentation roadmap that improves them\u003C/li>\n\u003Cli>Report on whether lifecycle work actually moved retention and LTV, not just open and click rates\u003C/li>\n\u003Cli>Work with local-language copywriters to localise and execute at quality and speed, owning briefing, QA, and delivery\u003C/li>\n\u003Cli>Partner with the wider growth function so lifecycle and conversion pull in the same direction, and the handoff from paid to owned is clean\u003C/li>\n\u003Cli>Own deliverability, list health, and compliance (GDPR and local privacy rules) for the German market\u003C/li>\n\u003Cli>Share winning programmes and learnings with other markets so a win in Germany reaches them quickly\u003C/li>\n\u003C/ul>\n\u003Cp>This role is ideal for someone who wants to own lifecycle hands-on and is happy doing it lean before it scales. As Germany grows, this role is expected to grow with it. You'll be measured on retention and LTV in Germany, the speed with which lifecycle programmes ship, and the quality of the cross-market learning you contribute to.\u003C/p>\n\u003Chr>\n\u003Ch2>About you (who you are)\u003C/h2>\n\u003Cp>You're a lifecycle marketer who has owned a program end to end, from strategy to the flows themselves, and you're as comfortable in the data as you are writing the brief. You think in customer journeys and you reach for retention and LTV framing as easily as channel mechanics.\u003C/p>\n\u003Cp>You'll likely bring:\u003C/p>\n\u003Cul>\n\u003Cli>4+ years in CRM, lifecycle, or retention marketing, ideally in DTC subscription or healthcare\u003C/li>\n\u003Cli>Minimum B2 German level.\u003C/li>\n\u003Cli>Hands-on experience with a modern lifecycle platform (Customer.io preferred; Braze, Iterable, or similar also relevant), building flows yourself rather than handing them off\u003C/li>\n\u003Cli>Strong command of segmentation, automation, A/B testing, and lifecycle measurement, with a clear method for proving impact on retention and LTV\u003C/li>\n\u003Cli>Versatility across channels (email, SMS, WhatsApp, push, in-app) and the judgment to build the right mix for each market rather than copy-pasting one playbook\u003C/li>\n\u003Cli>Experience standing up a lifecycle program for a new market or brand, not just operating an established one\u003C/li>\n\u003Cli>A command of deliverability, list health, and data compliance (GDPR and equivalents)\u003C/li>\n\u003Cli>Strong written communication. You'd rather send a doc than book another meeting\u003C/li>\n\u003C/ul>\n\u003Cp>Bonus points if you also bring:\u003C/p>\n\u003Cul>\n\u003Cli>Healthcare or other regulated-industry experience\u003C/li>\n\u003Cli>Multi-market or international experience (especially Europe or APAC)\u003C/li>\n\u003Cli>Experience with non-email-first markets, where WhatsApp or SMS carries the program\u003C/li>\n\u003Cli>A second language relevant to one of our markets\u003C/li>\n\u003Cli>Comfort with SQL or BigQuery, even at a basic query-modify level\u003C/li>\n\u003Cli>People leadership experience, or a clear appetite to grow into managing a team\u003C/li>\n\u003Cli>Fluency with Claude Code or other AI workflow tools. You use AI to make yourself and your team faster and more prolific, not to replace the thinking\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch2>Why join Eucalyptus?\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Make real impact, fast.\u003C/strong> We move quickly, build in the open, and learn by doing. You'll help deliver real health outcomes for real patients from day one\u003C/li>\n\u003Cli>\u003Cstrong>Operate at scale.\u003C/strong> Build and lead lifecycle for one of the world's fastest-growing health companies across multiple countries\u003C/li>\n\u003Cli>\u003Cstrong>Be supported to grow.\u003C/strong> Regular feedback, professional development budget, and access to senior operators who'll challenge you to get better\u003C/li>\n\u003Cli>\u003Cstrong>Work with incredible people.\u003C/strong> High talent bar. No ego. Serious care for the mission\u003C/li>\n\u003Cli>\u003Cstrong>Global exposure.\u003C/strong> Access to markets, brands, and categories that would take years to reach elsewhere\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003C/h2>\u003Cp>\u003Cem>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.\u003C/em>\u003C/p>","About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. How we think about marketing At Euc, marketing is about capturing attention and turning it into real growth. We're not here to chase perfect open rates or vanity metrics. We're here to grow the business by reaching people, earning their trust, and helping them get real outcomes from the treatment they've started. We move fast. Really fast. Because when ideas ship quicker, we learn quicker, make bolder bets, and don't waste months on \"safe\" programs that never move the needle. Here's how we think: Creative wins. We don't have exclusive access to channels, so great storytelling is how we stand out and earn attention Speed matters. Fast tests beat perfect plans. We ship early, learn fast, and move on Lifecycle is a growth lever, not a cost centre. The work after the sale (activation, adherence, retention) compounds, and we treat it that way Data is a compass. We ask why, not just what. Trends are more useful than daily swings. Insight plus action equals impact We focus on outcomes, not channels. Email, SMS, WhatsApp, push, in-app, we use whatever moves the patient forward in that market. No channel loyalty. Just growth What's next? We're entering one of our most ambitious chapters yet. Over the next 12 months we're scaling our existing international markets (Germany, Canada, Japan) and launching Juniper into new ones, with the goal of three more markets live by the end of the year. To get there, we're centralising growth as a function across the international team, building the central engines that let every market scale faster than it could alone. Lifecycle is one of those engines. We've already built strong lifecycle programs in Australia and the UK. The opportunity now is to take what works and make it work across our international markets. We're hiring a CRM & Lifecycle Manager in Berlin to run that engine. You'll run lifecycle for the German market, adapting what already works in our established markets and building out the programme for Germany. You'll work with local-language copywriters to execute. About the role (what you'll be doing) You'll run the German lifecycle programme day to day: the builds and the flows that ship it. You won't be starting from a blank page. Strong lifecycle programmes already exist, and your job is to take what works and improve it for the German market. We're an early, lean international team, so this is a hands-on role: you'll be in the tool building the flows, not just briefing them. You'll: Run CRM and lifecycle for Germany, contributing to activation, adherence, retention, and LTV Keep scaling what's live in Germany, finding the next unlock in the programme rather than letting it go stale Be channel-adaptive: email leads in some markets, but you'll build the right mix for Germany rather than forcing one playbook Own segmentation and automated flows (onboarding, adherence, follow-up, winback, reactivation) and the experimentation roadmap that improves them Report on whether lifecycle work actually moved retention and LTV, not just open and click rates Work with local-language copywriters to localise and execute at quality and speed, owning briefing, QA, and delivery Partner with the wider growth function so lifecycle and conversion pull in the same direction, and the handoff from paid to owned is clean Own deliverability, list health, and compliance (GDPR and local privacy rules) for the German market Share winning programmes and learnings with other markets so a win in Germany reaches them quickly This role is ideal for someone who wants to own lifecycle hands-on and is happy doing it lean before it scales. As Germany grows, this role is expected to grow with it. You'll be measured on retention and LTV in Germany, the speed with which lifecycle programmes ship, and the quality of the cross-market learning you contribute to. About you (who you are) You're a lifecycle marketer who has owned a program end to end, from strategy to the flows themselves, and you're as comfortable in the data as you are writing the brief. You think in customer journeys and you reach for retention and LTV framing as easily as channel mechanics. You'll likely bring: 4+ years in CRM, lifecycle, or retention marketing, ideally in DTC subscription or healthcare Minimum B2 German level. Hands-on experience with a modern lifecycle platform (Customer.io preferred; Braze, Iterable, or similar also relevant), building flows yourself rather than handing them off Strong command of segmentation, automation, A/B testing, and lifecycle measurement, with a clear method for proving impact on retention and LTV Versatility across channels (email, SMS, WhatsApp, push, in-app) and the judgment to build the right mix for each market rather than copy-pasting one playbook Experience standing up a lifecycle program for a new market or brand, not just operating an established one A command of deliverability, list health, and data compliance (GDPR and equivalents) Strong written communication. You'd rather send a doc than book another meeting Bonus points if you also bring: Healthcare or other regulated-industry experience Multi-market or international experience (especially Europe or APAC) Experience with non-email-first markets, where WhatsApp or SMS carries the program A second language relevant to one of our markets Comfort with SQL or BigQuery, even at a basic query-modify level People leadership experience, or a clear appetite to grow into managing a team Fluency with Claude Code or other AI workflow tools. You use AI to make yourself and your team faster and more prolific, not to replace the thinking Why join Eucalyptus? Make real impact, fast. We move quickly, build in the open, and learn by doing. You'll help deliver real health outcomes for real patients from day one Operate at scale. Build and lead lifecycle for one of the world's fastest-growing health companies across multiple countries Be supported to grow. Regular feedback, professional development budget, and access to senior operators who'll challenge you to get better Work with incredible people. High talent bar. No ego. Serious care for the mission Global exposure. Access to markets, brands, and categories that would take years to reach elsewhere At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.",1790801062000,"2026-10-02 17:27:51","2026-10-02T06:13:12-04:00","EUR",{"jsonldValid":15,"jsonld":27},{"id":46,"applyToken":47,"slug":48,"title":49,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":50,"country":51,"remote":15,"employmentType":52,"department":18,"content_html":53,"content_text":54,"years":21,"createdAt":55,"updatedAtISO":56,"postedAtISO":57,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":58,"schema":59},"c44a99d34a83a64b904cf908d46fae19144bb8308f96448539cb7e02f6f5cfc3","4b7fabb3c5a7d114570af62aa250ae64b1447ea3f3d8f35519704bf803c19847","customer-lifecycle-manager-at-eucalyptus-62222d3989","Customer Lifecycle Manager","Montreal","Canada",[17],"\u003Ch3>About Eucalyptus\u003C/h3>\n\u003Cp>We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.\u003C/p>\n\n\u003Cp>Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.\u003C/p>\n\n\u003Cp>Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Ch3>Our Growth Story:\u003C/h3>\n\u003Cul>\n\u003Cli>Supporting patients living with obesity across our 5 markets\u003C/li>\n\u003Cli>Received selective NICE endorsement to provide services to the NHS\u003C/li>\n\u003Cli>Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>About the Work\u003C/strong>\u003C/p>\n\u003Cp>Eucalyptus / Hims & Hers Canada is seeking a CRM Manager to lead the strategy and execution of Hims & Hers Canada’s lifecycle and retention program. In this role, you’ll create engaging, data-driven campaigns that guide and support patients throughout their journey, directly influencing how they experience Hims & Hers and perceive the value we provide.\u003C/p>\n\u003Cp>Your work will be pivotal in ensuring patients feel supported, informed, and motivated to continue their treatment journey with confidence.\u003C/p>\n\u003Cp>As we expand our range of services and build an ecosystem focused on delivering long-term health, we aim to use lifecycle marketing to foster meaningful relationships that extend beyond the time patients spend on medication.\u003C/p>\n\u003Cp>This role requires a creative and strategic mindset, with the ability to work cross-functionally to design lifecycle initiatives that are impactful, innovative, and deeply aligned with Hims & Hers’ patient-first ethos.\u003Cstrong>\u003Cbr>\u003Cbr>You will be:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Developing and executing lifecycle marketing campaigns that engage, educate, and retain patients across all direct channels available (think email, push, SMS, and in-app messaging).\u003C/li>\n\u003Cli>Using data and insights to personalise communications for specific cohorts and stages in the patient journey.\u003C/li>\n\u003Cli>Leveraging content to create and share high-quality, impactful messaging related to nutrition, weight loss, and health that inspires and informs patients.\u003C/li>\n\u003Cli>Thinking creatively to develop innovative campaigns, such as automated onboarding flows, retention touchpoints, and reactivation strategies.\u003C/li>\n\u003Cli>Collaborating cross-functionally with marketing, product, and analytics teams to ensure lifecycle initiatives align with business goals and patient needs.\u003C/li>\n\u003Cli>Continuously testing and optimising campaigns through A/B testing, ensuring we’re always learning and improving.\u003C/li>\n\u003Cli>Tracking and reporting on key engagement and retention metrics to measure the impact of your work and inform future strategies.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>About you:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>At least 4 years of experience in lifecycle marketing, CRM, ideally within a fast-paced or startup environment.\u003C/li>\n\u003Cli>Data-driven - comfortable using insights from existing data to identify gaps in the patient journey and opportunities for optimisation, experience running A/B tests\u003C/li>\n\u003Cli>Confident using technology, with proficiency in marketing automation tools (e.g., Braze, Klaviyo) and familiarity with analytics platforms (eg. Amplitude, Tableau)\u003C/li>\n\u003Cli>Strong written communication skills, with a knack for creating engaging and empathetic content.\u003C/li>\n\u003Cli>Passionate about patient experience and problem-solving, with a demonstrated interest in health and wellness.\u003C/li>\n\u003Cli>Highly organised, independent, and able to collaborate effectively within a team.\u003C/li>\n\u003Cli>Thrives in a fast-paced environment, excited by creative problem-solving and innovation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Location\u003C/strong>\u003C/p>\n\u003Cp>This role is open to candidates based anywhere in Canada. Our team is headquartered in Montreal, and candidates based there will work in a hybrid model with regular in-office collaboration. Candidates based outside of Montreal are welcome to apply and will work fully remotely.\u003C/p>\n\u003Ch4> \u003C/h4>\u003Cp>\u003Cem>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.\u003C/em>\u003C/p>","About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Work Eucalyptus / Hims & Hers Canada is seeking a CRM Manager to lead the strategy and execution of Hims & Hers Canada’s lifecycle and retention program. In this role, you’ll create engaging, data-driven campaigns that guide and support patients throughout their journey, directly influencing how they experience Hims & Hers and perceive the value we provide. Your work will be pivotal in ensuring patients feel supported, informed, and motivated to continue their treatment journey with confidence. As we expand our range of services and build an ecosystem focused on delivering long-term health, we aim to use lifecycle marketing to foster meaningful relationships that extend beyond the time patients spend on medication. This role requires a creative and strategic mindset, with the ability to work cross-functionally to design lifecycle initiatives that are impactful, innovative, and deeply aligned with Hims & Hers’ patient-first ethos. You will be: Developing and executing lifecycle marketing campaigns that engage, educate, and retain patients across all direct channels available (think email, push, SMS, and in-app messaging). Using data and insights to personalise communications for specific cohorts and stages in the patient journey. Leveraging content to create and share high-quality, impactful messaging related to nutrition, weight loss, and health that inspires and informs patients. Thinking creatively to develop innovative campaigns, such as automated onboarding flows, retention touchpoints, and reactivation strategies. Collaborating cross-functionally with marketing, product, and analytics teams to ensure lifecycle initiatives align with business goals and patient needs. Continuously testing and optimising campaigns through A/B testing, ensuring we’re always learning and improving. Tracking and reporting on key engagement and retention metrics to measure the impact of your work and inform future strategies. About you: At least 4 years of experience in lifecycle marketing, CRM, ideally within a fast-paced or startup environment. Data-driven - comfortable using insights from existing data to identify gaps in the patient journey and opportunities for optimisation, experience running A/B tests Confident using technology, with proficiency in marketing automation tools (e.g., Braze, Klaviyo) and familiarity with analytics platforms (eg. Amplitude, Tableau) Strong written communication skills, with a knack for creating engaging and empathetic content. Passionate about patient experience and problem-solving, with a demonstrated interest in health and wellness. Highly organised, independent, and able to collaborate effectively within a team. Thrives in a fast-paced environment, excited by creative problem-solving and innovation Location This role is open to candidates based anywhere in Canada. Our team is headquartered in Montreal, and candidates based there will work in a hybrid model with regular in-office collaboration. Candidates based outside of Montreal are welcome to apply and will work fully remotely. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.",1790129583000,"2026-09-30 01:48:12","2026-09-29T11:05:30-04:00","CAD",{"jsonldValid":15,"jsonld":27},{"id":61,"applyToken":62,"slug":63,"title":64,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":65,"department":18,"content_html":66,"content_text":67,"years":21,"createdAt":68,"updatedAtISO":69,"postedAtISO":70,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":25,"schema":71},"1f929e3b89ce6c09bafcf74f16ea4d5c7f2626943092341ee155f27a391d1ba2","0752961b4157789ae9dec8be769f89a6602e60d4d830897ea53c793e55f51f37","crm-manager-at-eucalyptus-d4b564968d","CRM Manager",[17],"\u003Ch3>About Eucalyptus\u003C/h3>\n\u003Cp>We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.\u003C/p>\n\n\u003Cp>Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.\u003C/p>\n\n\u003Cp>Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Ch3>Our Growth Story:\u003C/h3>\n\u003Cul>\n\u003Cli>Supporting patients living with obesity across our 5 markets\u003C/li>\n\u003Cli>Received selective NICE endorsement to provide services to the NHS\u003C/li>\n\u003Cli>Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.\u003C/li>\n\u003C/ul>\u003Ch2>About the Role\u003C/h2>\n\u003Cp>We are looking for a CRM Manager to own the full patient lifecycle for Juniper, from initial lead capture and nurture through onboarding, engagement, retention, churn intervention and reactivation. Sitting within Product Growth, you will bring our CRM activity under one clear owner and build a data-driven lifecycle engine that determines which communication should reach which patient, at what time, and through which channel. This is a senior, hands-on individual contributor role for someone who can set the strategy, work directly in the CRM platform, turn patient data into meaningful segments, and run experiments that improve conversion, retention and lifetime value. You will partner closely with Analytics, Growth, Product, Copy and Design, with the opportunity to shape how the CRM function and team grow over time.\u003C/p>\n\u003Ch2>What You Will Own\u003C/h2>\n\u003Cul>\n\u003Cli>Own CRM across the complete patient lifecycle, including lead nurture, onboarding, early engagement, active treatment, retention, churn prevention, win-back and reactivation.\u003C/li>\n\u003Cli>Audit and improve existing communications, ensuring patients receive a coordinated and relevant experience rather than disconnected messages from different teams.\u003C/li>\n\u003Cli>Design, build and optimise always-on lifecycle journeys across email, SMS, push and in-app channels.\u003C/li>\n\u003Cli>Develop segmentation strategies based on patient behaviour, lifecycle stage, condition, treatment journey, engagement, recency and churn reason.\u003C/li>\n\u003Cli>Partner with Analytics to build our CRM decision-making engine, using patient and behavioural data to determine the most effective message, channel and timing for each cohort.\u003C/li>\n\u003Cli>Build and maintain campaigns directly within our CRM platform, including triggers, branching logic, personalisation, exit conditions and measurement.\u003C/li>\n\u003Cli>Create a structured experimentation playbook for CRM, translating opportunities into clear hypotheses, prioritised tests and measurable outcomes.\u003C/li>\n\u003Cli>Establish holdouts and other measurement approaches that help us understand the incremental impact of CRM, not simply last-click attribution.\u003C/li>\n\u003Cli>Own CRM reporting across funnel conversion, retention, reactivation and lifetime value, alongside channel health and deliverability.\u003C/li>\n\u003Cli>Translate performance data into clear recommendations about what we should build, improve, scale or stop.\u003C/li>\n\u003Cli>Lead cross-functional delivery by giving clear direction to Analytics, Copy, Design, Product and other partners involved in bringing lifecycle initiatives to life.\u003C/li>\n\u003Cli>Maintain strong standards for contact frequency, consent, list health, deliverability and responsible communication in a healthcare environment.\u003C/li>\n\u003C/ul>\n\u003Ch2>What We Are Looking For\u003C/h2>\n\u003Cul>\n\u003Cli>At least five years of experience in CRM, lifecycle, retention or engagement marketing within a consumer-focused business.\u003C/li>\n\u003Cli>Hands-on experience using a CRM or marketing automation platform such as Braze, Customer.io, Iterable, Klaviyo or a comparable tool.\u003C/li>\n\u003Cli>Experience owning sophisticated lifecycle programs with multiple customer cohorts, products, journeys or behavioural states.\u003C/li>\n\u003Cli>Strong segmentation instincts, with the ability to translate customer data and behavioural signals into meaningful, actionable audiences.\u003C/li>\n\u003Cli>Confidence reading dashboards, diagnosing funnel drop-off, identifying opportunities and estimating their potential commercial impact.\u003C/li>\n\u003Cli>A strong understanding of CRM best practice, including journey architecture, personalisation, experimentation, deliverability and contact governance.\u003C/li>\n\u003Cli>Experience measuring CRM against business outcomes such as conversion, retention, churn, reactivation and lifetime value, rather than relying primarily on opens and clicks.\u003C/li>\n\u003Cli>A practical experimentation mindset, including experience developing hypotheses, choosing success metrics and making decisions based on results.\u003C/li>\n\u003Cli>The ability to move comfortably between strategic thinking and detailed execution. You can define the roadmap and then build the journey yourself.\u003C/li>\n\u003Cli>Strong cross-functional leadership skills and the ability to create clarity across teams without relying on formal authority.\u003C/li>\n\u003Cli>Excellent communication and judgement, including the ability to create relevant, empathetic experiences for patients navigating sensitive health journeys.\u003C/li>\n\u003Cli>Comfort operating autonomously in a fast-moving environment where the foundations are still being built.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Why join Eucalyptus?\u003C/strong>\u003C/h3>\n\u003Cp>Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.\u003C/p>\n\u003Cp>\u003Cstrong>Here’s what makes joining Euc unique:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>What’s next\u003C/strong> - Our goal for the next three years is to support \u003Cstrong>1 million patients globally\u003C/strong> to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.\u003C/li>\n\u003Cli>\u003Cstrong>Build something world-changing\u003C/strong> - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.\u003C/li>\n\u003Cli>\u003Cstrong>Make real impact\u003C/strong> - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.\u003C/li>\n\u003Cli>\u003Cstrong>Accelerate your growth\u003C/strong> - You will have high ownership, continuous feedback, and dedicated development support.\u003C/li>\n\u003Cli>\u003Cstrong>Join a motivated team\u003C/strong> - You will collaborate with talented peers to solve complex clinical and operational problems at scale.\u003C/li>\n\u003C/ul>\n\u003Ch3>What’s ahead in Australia?\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Grow with us globally -\u003C/strong> Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.\u003C/li>\n\u003Cli>\u003Cstrong>Shape your career -\u003C/strong> Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.\u003C/li>\n\u003Cli>\u003Cstrong>Work where well-being matters -\u003C/strong> Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.\u003C/li>\n\u003Cli>\u003Cstrong>Innovate with purpose -\u003C/strong> Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.\u003C/li>\n\u003Cli>\u003Cstrong>Support at every stage -\u003C/strong> Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cem>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.\u003C/em>\u003C/p>","About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the Role We are looking for a CRM Manager to own the full patient lifecycle for Juniper, from initial lead capture and nurture through onboarding, engagement, retention, churn intervention and reactivation. Sitting within Product Growth, you will bring our CRM activity under one clear owner and build a data-driven lifecycle engine that determines which communication should reach which patient, at what time, and through which channel. This is a senior, hands-on individual contributor role for someone who can set the strategy, work directly in the CRM platform, turn patient data into meaningful segments, and run experiments that improve conversion, retention and lifetime value. You will partner closely with Analytics, Growth, Product, Copy and Design, with the opportunity to shape how the CRM function and team grow over time. What You Will Own Own CRM across the complete patient lifecycle, including lead nurture, onboarding, early engagement, active treatment, retention, churn prevention, win-back and reactivation. Audit and improve existing communications, ensuring patients receive a coordinated and relevant experience rather than disconnected messages from different teams. Design, build and optimise always-on lifecycle journeys across email, SMS, push and in-app channels. Develop segmentation strategies based on patient behaviour, lifecycle stage, condition, treatment journey, engagement, recency and churn reason. Partner with Analytics to build our CRM decision-making engine, using patient and behavioural data to determine the most effective message, channel and timing for each cohort. Build and maintain campaigns directly within our CRM platform, including triggers, branching logic, personalisation, exit conditions and measurement. Create a structured experimentation playbook for CRM, translating opportunities into clear hypotheses, prioritised tests and measurable outcomes. Establish holdouts and other measurement approaches that help us understand the incremental impact of CRM, not simply last-click attribution. Own CRM reporting across funnel conversion, retention, reactivation and lifetime value, alongside channel health and deliverability. Translate performance data into clear recommendations about what we should build, improve, scale or stop. Lead cross-functional delivery by giving clear direction to Analytics, Copy, Design, Product and other partners involved in bringing lifecycle initiatives to life. Maintain strong standards for contact frequency, consent, list health, deliverability and responsible communication in a healthcare environment. What We Are Looking For At least five years of experience in CRM, lifecycle, retention or engagement marketing within a consumer-focused business. Hands-on experience using a CRM or marketing automation platform such as Braze, Customer.io, Iterable, Klaviyo or a comparable tool. Experience owning sophisticated lifecycle programs with multiple customer cohorts, products, journeys or behavioural states. Strong segmentation instincts, with the ability to translate customer data and behavioural signals into meaningful, actionable audiences. Confidence reading dashboards, diagnosing funnel drop-off, identifying opportunities and estimating their potential commercial impact. A strong understanding of CRM best practice, including journey architecture, personalisation, experimentation, deliverability and contact governance. Experience measuring CRM against business outcomes such as conversion, retention, churn, reactivation and lifetime value, rather than relying primarily on opens and clicks. A practical experimentation mindset, including experience developing hypotheses, choosing success metrics and making decisions based on results. The ability to move comfortably between strategic thinking and detailed execution. You can define the roadmap and then build the journey yourself. Strong cross-functional leadership skills and the ability to create clarity across teams without relying on formal authority. Excellent communication and judgement, including the ability to create relevant, empathetic experiences for patients navigating sensitive health journeys. Comfort operating autonomously in a fast-moving environment where the foundations are still being built. Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in Australia? Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. ****Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders. Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture. Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties. Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare. Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.",1790047178000,"2026-10-01 19:26:52","2026-09-30T20:55:27-04:00",{"jsonldValid":15,"jsonld":27},{"id":73,"applyToken":74,"slug":75,"title":76,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":77,"country":78,"remote":15,"employmentType":79,"department":18,"content_html":80,"content_text":81,"years":21,"createdAt":82,"updatedAtISO":83,"postedAtISO":84,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":85,"schema":86},"5bbd024b57b06639e58f6a702a18f5a72a5695b5348d9f178f4c585f2f5b9540","af3f72845d6fc448f6fa131e5958004a4fa3d7b949d90ca92fc8b1f578233803","crm-and-lifecycle-lead-uk-at-eucalyptus-df5a719ceb","CRM & Lifecycle Lead, UK","UK - HQ - London","Uk - Hq - London",[17],"\u003Ch3>About Eucalyptus\u003C/h3>\n\u003Cp>We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.\u003C/p>\n\n\u003Cp>Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.\u003C/p>\n\n\u003Cp>Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Ch3>Our Growth Story:\u003C/h3>\n\u003Cul>\n\u003Cli>Supporting patients living with obesity across our 5 markets\u003C/li>\n\u003Cli>Received selective NICE endorsement to provide services to the NHS\u003C/li>\n\u003Cli>Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.\u003C/li>\n\u003C/ul>\u003Ch3>\u003Cstrong>About the role (What you’ll be doing)\u003C/strong>\u003C/h3>\n\u003Cp>We’re seeking a Senior CRM Manager take the lead in shaping Juniper’s lifecycle and retention strategy. In this role, you’ll create engaging, data-driven campaigns that guide and support patients throughout their journey, directly influencing how they experience Juniper and perceive the value we provide.\u003C/p>\n\u003Cp>Your work will be pivotal in ensuring patients feel supported, informed, and motivated to continue their treatment journey with confidence.\u003C/p>\n\u003Cp>As we expand our range of services and build an ecosystem focused on delivering long-term health, we aim to use lifecycle marketing to foster meaningful relationships that extend beyond the time patients spend on medication.\u003C/p>\n\u003Cp>This role requires a creative and strategic mindset, with the ability to work cross-functionally to design lifecycle initiatives that are impactful, innovative, and deeply aligned with Juniper’s patient-first ethos.\u003C/p>\n\u003Cp>This is not about sending generic campaigns or driving vanity metrics. Your role will be integral to building a truly patient-centric lifecycle strategy.\u003C/p>\n\u003Cp>In short, this role includes:\u003C/p>\n\u003Cul>\n\u003Cli>Developing and executing lifecycle marketing campaigns that engage, educate, and retain patients across all direct channels available (think email, push, SMS, and in-app messaging).\u003C/li>\n\u003Cli>Using data and insights to personalise communications for specific cohorts and stages in the patient journey.\u003C/li>\n\u003Cli>Leveraging content to create and share high-quality, impactful messaging related to nutrition, weight loss, and health that inspires and informs patients.\u003C/li>\n\u003Cli>Thinking creatively to develop innovative campaigns, such as automated onboarding flows, retention touchpoints, and reactivation strategies.\u003C/li>\n\u003Cli>Collaborating cross-functionally with marketing, product, and analytics teams to ensure lifecycle initiatives align with business goals and patient needs.\u003C/li>\n\u003Cli>Continuously testing and optimising campaigns through A/B testing, ensuring we’re always learning and improving.\u003C/li>\n\u003Cli>Tracking and reporting on key engagement and retention metrics to measure the impact of your work and inform future strategies.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>About you (Who you are)\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>At least 4 years of experience in lifecycle marketing, CRM, ideally within a fast-paced or startup environment.\u003C/li>\n\u003Cli>Confident using technology, with proficiency in marketing automation tools (e.g., Klaviyo, Customer.io, Braze) and familiarity with analytics platforms (eg. Tableau, Mixpanel, Metabase)\u003C/li>\n\u003Cli>Data-driven - comfortable using insights from existing data to identify gaps in the patient journey and opportunities for optimisation, experience running A/B tests\u003C/li>\n\u003Cli>Strong written communication skills, with a knack for creating engaging and empathetic content.\u003C/li>\n\u003Cli>Passionate about patient experience and problem-solving, with a demonstrated interest in health and wellness.\u003C/li>\n\u003Cli>Highly organised, independent, and able to collaborate effectively within a team.\u003C/li>\n\u003Cli>Thrives in a fast-paced environment, excited by creative problem-solving and innovation\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Why join Eucalyptus?\u003C/strong>\u003C/h3>\n\u003Cp>Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.\u003C/p>\n\u003Cp>\u003Cstrong>Here’s what makes joining Euc unique:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>What’s next\u003C/strong> - Our goal for the next three years is to support \u003Cstrong>1 million patients globally\u003C/strong> to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.\u003C/li>\n\u003Cli>\u003Cstrong>Build something world-changing\u003C/strong> - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.\u003C/li>\n\u003Cli>\u003Cstrong>Make real impact\u003C/strong> - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.\u003C/li>\n\u003Cli>\u003Cstrong>Accelerate your growth\u003C/strong> - You will have high ownership, continuous feedback, and dedicated development support.\u003C/li>\n\u003Cli>\u003Cstrong>Join a motivated team\u003C/strong> - You will collaborate with talented peers to solve complex clinical and operational problems at scale.\u003C/li>\n\u003C/ul>\n\u003Ch3>What’s ahead in the UK\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Be an owner\u003C/strong> – Your own stake in the business with our employee options program\u003C/li>\n\u003Cli>\u003Cstrong>Invest in your growth\u003C/strong> – Annual development budget plus 3 days of professional development leave\u003C/li>\n\u003Cli>\u003Cstrong>Work flexibly\u003C/strong> – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration\u003C/li>\n\u003Cli>\u003Cstrong>Support your well-being\u003C/strong> – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you\u003C/li>\n\u003Cli>\u003Cstrong>Take time off\u003C/strong> – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year\u003C/li>\n\u003Cli>\u003Cstrong>Join a connected team\u003C/strong> – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.\u003C/em>\u003C/p>","About Eucalyptus We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: Supporting patients living with obesity across our 5 markets Received selective NICE endorsement to provide services to the NHS Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. About the role (What you’ll be doing) We’re seeking a Senior CRM Manager take the lead in shaping Juniper’s lifecycle and retention strategy. In this role, you’ll create engaging, data-driven campaigns that guide and support patients throughout their journey, directly influencing how they experience Juniper and perceive the value we provide. Your work will be pivotal in ensuring patients feel supported, informed, and motivated to continue their treatment journey with confidence. As we expand our range of services and build an ecosystem focused on delivering long-term health, we aim to use lifecycle marketing to foster meaningful relationships that extend beyond the time patients spend on medication. This role requires a creative and strategic mindset, with the ability to work cross-functionally to design lifecycle initiatives that are impactful, innovative, and deeply aligned with Juniper’s patient-first ethos. This is not about sending generic campaigns or driving vanity metrics. Your role will be integral to building a truly patient-centric lifecycle strategy. In short, this role includes: Developing and executing lifecycle marketing campaigns that engage, educate, and retain patients across all direct channels available (think email, push, SMS, and in-app messaging). Using data and insights to personalise communications for specific cohorts and stages in the patient journey. Leveraging content to create and share high-quality, impactful messaging related to nutrition, weight loss, and health that inspires and informs patients. Thinking creatively to develop innovative campaigns, such as automated onboarding flows, retention touchpoints, and reactivation strategies. Collaborating cross-functionally with marketing, product, and analytics teams to ensure lifecycle initiatives align with business goals and patient needs. Continuously testing and optimising campaigns through A/B testing, ensuring we’re always learning and improving. Tracking and reporting on key engagement and retention metrics to measure the impact of your work and inform future strategies. About you (Who you are) At least 4 years of experience in lifecycle marketing, CRM, ideally within a fast-paced or startup environment. Confident using technology, with proficiency in marketing automation tools (e.g., Klaviyo, Customer.io, Braze) and familiarity with analytics platforms (eg. Tableau, Mixpanel, Metabase) Data-driven - comfortable using insights from existing data to identify gaps in the patient journey and opportunities for optimisation, experience running A/B tests Strong written communication skills, with a knack for creating engaging and empathetic content. Passionate about patient experience and problem-solving, with a demonstrated interest in health and wellness. Highly organised, independent, and able to collaborate effectively within a team. Thrives in a fast-paced environment, excited by creative problem-solving and innovation Why join Eucalyptus? Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health. Here’s what makes joining Euc unique: What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem. Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding. Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets. Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support. Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale. What’s ahead in the UK Be an owner – Your own stake in the business with our employee options program Invest in your growth – Annual development budget plus 3 days of professional development leave Work flexibly – Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration Support your well-being – Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you Take time off – 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year Join a connected team – A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.",1783762087000,"2026-09-25 22:39:53","2026-07-09T14:09:10.000Z","USD",{"jsonldValid":15,"jsonld":27},{"id":88,"applyToken":89,"slug":90,"title":91,"companyname":92,"companylogo":27,"city":93,"country":94,"remote":15,"employmentType":95,"department":96,"content_html":97,"content_text":98,"years":21,"createdAt":99,"updatedAtISO":100,"postedAtISO":101,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":102,"schema":103},"c57647b72126c49531fd5b22c56d7ec8b571a1ff76cacb699a9cb0102b1b07c1","84ad3876ea9bafb161ad67193a2d1a8d77d1058eeab15072cd360cd0e8e04b09","digital-marketing-specialist-at-gartner-ef157bc38e","Digital Marketing Specialist","gartner","Gurgaon - Cyber Park","India",[17],"Other","\u003Cp>Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>About the role:\u003C/u>\u003C/b>\u003C/p>\u003Cp>The role is a part of the Global Marketing team in GSSO. Within GSSO, the Global Marketing team designs digital and in-person marketing programs to help prospective customers understand how Gartner’s insights, advice, and tools can help them achieve the mission critical priorities that drive organizational performance. The team accelerates sales activity by attracting, engaging and converting prospects through the delivery of compelling experiences across the buyer journey.\u003C/p>\u003Cbr>\u003Cp>The Email Marketing Specialist will join the Digital Acquisition team and will work on organizing and managing email communications to clients and/or prospects. Specific duties include but are not limited to list management, email development and deployment using Eloqua 10, metric pulls and analysis, and testing of new approaches to email communication. This position will have the opportunity to develop business skills and acquire a broad understanding of Gartner with growth opportunities in digital marketing.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>What you will do:\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cb>Production\u003C/b>\u003C/p>\u003Cp>●  Manage deployment of inbound and outbound email communications\u003C/p>\u003Cp>●  Create HTML files for email deployment\u003C/p>\u003Cp>●  Set up, test, and deploy emails tied to specific lists\u003C/p>\u003Cp>●  Assist with distribution list creation and alignment\u003C/p>\u003Cp>●  Help maintain the communications calendar to ensure right balance of outreach and timely completion of material\u003C/p>\u003Cp>●  Contribute to various production tracking reports\u003C/p>\u003Cp>●  Collaborate with stakeholders and peers effectively to gather campaign production requirements and ensure appropriate audiences are reached effectively at the optimal times with the ideal message\u003C/p>\u003Cp>●  Conduct QA/QC as needed\u003C/p>\u003Cp>●  Help identify opportunities for business process improvement and implementation of new technologies\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Analysis\u003C/b>\u003C/p>\u003Cp>●  Assist with analysis to determine email effectiveness\u003C/p>\u003Cp>●  Create reports and dashboards on email and web product performance. Identify opportunities for improvement based on performance\u003C/p>\u003Cp>●  Recommend changes to optimize programs based on analytical findings, business/industry best practices and current business needs\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>What you will need:\u003C/u>\u003C/b>\u003C/p>\u003Cp>●  Bachelor’s degree in arts or sciences\u003C/p>\u003Cp>●  Industry experience of minimum 2 years\u003C/p>\u003Cp>●  Good Excel skills and ability to work with Formulas and formatting in Excel\u003C/p>\u003Cp>●  Experience of working with global stakeholders\u003C/p>\u003Cp>●  Experience of Eloqua or similar Marketing Automation tool\u003C/p>\u003Cp>●  Experience of HTML is preferred\u003C/p>\u003Cp>●  Excellent oral and written communication skills\u003C/p>\u003Cp>●  Strong attention to detail\u003C/p>\u003Cp>●  Exceptional client service ethic\u003C/p>\u003Cp>●  Strong work ethic and willingness to take ownership for wide-ranging responsibilities\u003C/p>\u003Cp>●  Superior problem-solving ability and ability to think “outside the box.”\u003C/p>\u003Cp>●  Ability to form and test hypotheses with available data and industry/corporate best practices\u003C/p>\u003Cp>●  Tolerance for ambiguity and self-drive to operate in an entrepreneurial setting\u003C/p>\u003Cp>●  Proven ability of managing tasks from beginning to end with strict adherence to deadlines\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>What you will get\u003C/u>:\u003C/b>\u003C/p>\u003Cp>●  Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!\u003C/p>\u003Cp>●  Collaborative, team-oriented culture that embraces diversity\u003C/p>\u003Cp>●  Professional development and unlimited growth opportunities\u003C/p>\u003Cbr>\u003Cp>#LI-SJ1 #GSSO\u003C/p>\u003Cp>\u003Cb>Who are we? \u003C/b>\u003C/p>\u003Cp>At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.\u003C/p>\u003Cp>Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.\u003C/p>\u003Cp>Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.\u003C/p>\u003Cp>\u003Cb>What makes Gartner a great place to work? \u003C/b>\u003C/p>\u003Cp>Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.\u003C/p>\u003Cp>We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.\u003C/p>\u003Cp>Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.\u003C/p>\u003Cp>We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.\u003C/p>\u003Cp>\u003Cb>Gartner is the world authority on AI\u003C/b>\u003C/p>\u003Cp>At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.\u003C/p>\u003Cp>It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.\u003C/p>\u003Cp>\u003Cb>What do we offer? \u003C/b>\u003C/p>\u003Cp>Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.\u003C/p>\u003Cp>In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.\u003C/p>\u003Cp>Ready to grow your career with Gartner? Join us.\u003C/p>\u003Cp>\u003Cbr>The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.\u003C/p>\u003Cp>Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.\u003C/p>Job Requisition ID:114444\u003Cp>By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.\u003C/p>\u003Cp>Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy\u003C/p>\u003Cp>\u003Cbr>\u003Cb>For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.\u003C/b>\u003C/p>","Global Sales Strategy & Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers approximately $4.9B in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world. About the role: The role is a part of the Global Marketing team in GSSO. Within GSSO, the Global Marketing team designs digital and in-person marketing programs to help prospective customers understand how Gartner’s insights, advice, and tools can help them achieve the mission critical priorities that drive organizational performance. The team accelerates sales activity by attracting, engaging and converting prospects through the delivery of compelling experiences across the buyer journey. The Email Marketing Specialist will join the Digital Acquisition team and will work on organizing and managing email communications to clients and/or prospects. Specific duties include but are not limited to list management, email development and deployment using Eloqua 10, metric pulls and analysis, and testing of new approaches to email communication. This position will have the opportunity to develop business skills and acquire a broad understanding of Gartner with growth opportunities in digital marketing. What you will do: Production ● Manage deployment of inbound and outbound email communications ● Create HTML files for email deployment ● Set up, test, and deploy emails tied to specific lists ● Assist with distribution list creation and alignment ● Help maintain the communications calendar to ensure right balance of outreach and timely completion of material ● Contribute to various production tracking reports ● Collaborate with stakeholders and peers effectively to gather campaign production requirements and ensure appropriate audiences are reached effectively at the optimal times with the ideal message ● Conduct QA/QC as needed ● Help identify opportunities for business process improvement and implementation of new technologies Analysis ● Assist with analysis to determine email effectiveness ● Create reports and dashboards on email and web product performance. Identify opportunities for improvement based on performance ● Recommend changes to optimize programs based on analytical findings, business/industry best practices and current business needs What you will need: ● Bachelor’s degree in arts or sciences ● Industry experience of minimum 2 years ● Good Excel skills and ability to work with Formulas and formatting in Excel ● Experience of working with global stakeholders ● Experience of Eloqua or similar Marketing Automation tool ● Experience of HTML is preferred ● Excellent oral and written communication skills ● Strong attention to detail ● Exceptional client service ethic ● Strong work ethic and willingness to take ownership for wide-ranging responsibilities ● Superior problem-solving ability and ability to think “outside the box.” ● Ability to form and test hypotheses with available data and industry/corporate best practices ● Tolerance for ambiguity and self-drive to operate in an entrepreneurial setting ● Proven ability of managing tasks from beginning to end with strict adherence to deadlines What you will get : ● Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more! ● Collaborative, team-oriented culture that embraces diversity ● Professional development and unlimited growth opportunities #LI-SJ1 #GSSO Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:114444 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.",1791429812000,"2026-10-08 05:27:31","Posted Today","INR",{"jsonldValid":15,"jsonld":27},{"id":105,"applyToken":106,"slug":107,"title":108,"companyname":109,"companylogo":110,"companyTagline":111,"companyIndustry":112,"city":113,"country":114,"remote":15,"employmentType":115,"department":96,"content_html":116,"content_text":117,"years":21,"createdAt":118,"updatedAtISO":119,"postedAtISO":101,"hasSalary":15,"salaryMin":21,"salaryMax":21,"currency":85,"schema":120},"77322a9f8997ae5ec6acdcf50a215f86d665283884c8480455b6293995c1a99e","a3ecabad4a1ced32fa447d8d3ee8d7ab681b91039f182362a4d39ba8e3b87ff4","digital-marketing-strategist-at-crosscountry-mortgage-llc-e34e394d70","Digital Marketing Strategist","CrossCountry Mortgage, LLC","https://cdn.jobboardwise.com/logo/crosscountrymortgage.com","NMLS3029","Financial Services","LC10530 - 2160 Superior Avenue","United States",[17],"\u003Cp>CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.\u003C/p>\u003Cp>\u003Cb>A culture where you can grow! \u003C/b>CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.\u003C/p>\u003Cp>CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.\u003C/p>\u003Cp>\u003Cb>Position Overview:\u003C/b> \u003C/p>\u003Cp>The Digital Marketing Strategist is responsible for the hands-on execution and day-to-day management of marketing programs that support CrossCountry Mortgage’s corporate strategic marketing initiatives and retail Loan Officers. \u003C/p>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>This role manages marketing programs across digital and traditional channels, including paid media, customer data platform (CDP) campaigns, direct mail, and other lead generation, engagement, and retention initiatives. The Digital Marketing Strategist works across internal teams, external partners, marketing platforms, and Loan Officers to execute and expand programs that build awareness, drive engagement, generate qualified mortgage leads, and deepen relationships with existing customers. \u003C/p>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>This role requires strong ownership, attention to detail, organization, sound judgment, and follow through. The Digital Marketing Strategist is expected to independently manage assigned work from request through completion, proactively track open items and deadlines, identify next steps, and communicate progress, risks, or issues. \u003C/p>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>Success in this role requires proactive communication, curiosity, strong execution skillset, and the ability to consistently deliver accurate work in a fast-paced environment. \u003C/p>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b> \u003C/p>\u003Cul>\u003Cli>Manage the setup, launch, ongoing management, and optimization of marketing campaigns across digital channels (Google Ads, Meta, and programmatic), CDP, landing pages, direct mail, and other marketing initiatives. Oversee creative, dates, budgets, targeting, tracking pixels, and other campaign requirements to ensure accurate and complete execution. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Lead Loan Officer facing meetings, training, and demonstrations by clearly explaining marketing programs, answering questions, and providing guidance and recommendations. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Monitor campaign and program performance, maintain reporting, and use campaign data to identify trends, opportunities, and recommend improvements. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partner with creative, digital, analytics, technology, compliance, finance, and other internal teams to execute marketing initiatives, resolve issues, and support payment, billing, and reconciliation of marketing expenses. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Collaborate with external vendors and platform partners while maintaining ownership of follow ups, open items, and issue resolution. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Proactively communicate project status, risks, delays, discrepancies, and recommended next steps to appropriate stakeholders. Use sound judgment to identify issues and potential solutions, determine when to take action, seek clarification, or escalate. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Collaborate with marketing leadership to identify opportunities to improve processes, expand successful programs, and strengthen overall marketing performance. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Manage multiple priorities, deadlines, and open items while proactively driving work forward. \u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>\u003Cb>Qualifications and Skills:\u003C/b> \u003C/p>\u003Cul>\u003Cli>3+ years of experience in marketing, digital marketing, campaign management, marketing technology, or a related role. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience executing and managing multi channel marketing campaigns across setup, launch, ongoing management, optimization, and completion, including channels and technologies such as paid media and marketing automation. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience analyzing campaign performance and using data, analytics, testing, and audience insights to identify opportunities and recommend improvements. Understanding of audience targeting, A/B testing, conversion measurement, and marketing analytics. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong project management and organizational skills, with the ability to manage multiple priorities, deadlines, and follow-ups while driving assignments through completion. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Exceptional attention to detail and commitment to accuracy, with the ability to thoroughly review and QA work before delivery or launch. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong problem solving and sound judgment, with the ability to identify next steps, recommend solutions, recognize when clarification is needed, and appropriately escalate issues. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Strong written and verbal communication skills, with the ability to translate direction into execution, ask thoughtful questions, and proactively communicate progress, risks, changes, and outstanding needs. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ability to collaborate effectively across creative, digital, analytics, technology, compliance, finance, and external partners while independently managing assigned work. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Ability to learn new marketing platforms, processes, programs, and business concepts quickly and apply that knowledge independently. \u003C/li>\u003C/ul>\u003Cul>\u003Cli>Experience supporting local, multi location, field facing, or sales facing marketing programs preferred. \u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>\u003Cspan>\u003C/span> \u003C/p>\u003Cp>This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. \u003C/p>\u003Cbr>\u003Cp>CrossCountry Mortgage, LLC offers \u003Cb>MORE\u003C/b> than a job, we offer a career. Apply now to begin your path to success! careersatccm.com\u003Cbr> \u003C/p>\u003Cp>CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com\u003C/p>\u003Cp>\u003Cb>California residents:\u003C/b> Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.\u003Cbr> \u003C/p>\u003Cp>\u003Cb>CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).\u003C/b> \u003Cb>The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.\u003C/b>\u003Cbr> \u003C/p>\u003Cp>\u003Cb>CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit \u003C/b>www.NMLSConsumerAccess.org\u003Cb>. \u003C/b>\u003C/p>","CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Digital Marketing Strategist is responsible for the hands-on execution and day-to-day management of marketing programs that support CrossCountry Mortgage’s corporate strategic marketing initiatives and retail Loan Officers. This role manages marketing programs across digital and traditional channels, including paid media, customer data platform (CDP) campaigns, direct mail, and other lead generation, engagement, and retention initiatives. The Digital Marketing Strategist works across internal teams, external partners, marketing platforms, and Loan Officers to execute and expand programs that build awareness, drive engagement, generate qualified mortgage leads, and deepen relationships with existing customers. This role requires strong ownership, attention to detail, organization, sound judgment, and follow through. The Digital Marketing Strategist is expected to independently manage assigned work from request through completion, proactively track open items and deadlines, identify next steps, and communicate progress, risks, or issues. Success in this role requires proactive communication, curiosity, strong execution skillset, and the ability to consistently deliver accurate work in a fast-paced environment. Job Responsibilities: Manage the setup, launch, ongoing management, and optimization of marketing campaigns across digital channels (Google Ads, Meta, and programmatic), CDP, landing pages, direct mail, and other marketing initiatives. Oversee creative, dates, budgets, targeting, tracking pixels, and other campaign requirements to ensure accurate and complete execution. Lead Loan Officer facing meetings, training, and demonstrations by clearly explaining marketing programs, answering questions, and providing guidance and recommendations. Monitor campaign and program performance, maintain reporting, and use campaign data to identify trends, opportunities, and recommend improvements. Partner with creative, digital, analytics, technology, compliance, finance, and other internal teams to execute marketing initiatives, resolve issues, and support payment, billing, and reconciliation of marketing expenses. Collaborate with external vendors and platform partners while maintaining ownership of follow ups, open items, and issue resolution. Proactively communicate project status, risks, delays, discrepancies, and recommended next steps to appropriate stakeholders. Use sound judgment to identify issues and potential solutions, determine when to take action, seek clarification, or escalate. Collaborate with marketing leadership to identify opportunities to improve processes, expand successful programs, and strengthen overall marketing performance. Manage multiple priorities, deadlines, and open items while proactively driving work forward. Qualifications and Skills: 3+ years of experience in marketing, digital marketing, campaign management, marketing technology, or a related role. Experience executing and managing multi channel marketing campaigns across setup, launch, ongoing management, optimization, and completion, including channels and technologies such as paid media and marketing automation. Experience analyzing campaign performance and using data, analytics, testing, and audience insights to identify opportunities and recommend improvements. Understanding of audience targeting, A/B testing, conversion measurement, and marketing analytics. Strong project management and organizational skills, with the ability to manage multiple priorities, deadlines, and follow-ups while driving assignments through completion. Exceptional attention to detail and commitment to accuracy, with the ability to thoroughly review and QA work before delivery or launch. Strong problem solving and sound judgment, with the ability to identify next steps, recommend solutions, recognize when clarification is needed, and appropriately escalate issues. Strong written and verbal communication skills, with the ability to translate direction into execution, ask thoughtful questions, and proactively communicate progress, risks, changes, and outstanding needs. Ability to collaborate effectively across creative, digital, analytics, technology, compliance, finance, and external partners while independently managing assigned work. Ability to learn new marketing platforms, processes, programs, and business concepts quickly and apply that knowledge independently. Experience supporting local, multi location, field facing, or sales facing marketing programs preferred. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org .",1791426545000,"2026-10-08 04:34:33",{"jsonldValid":15,"jsonld":27},1791448971419]