[{"data":1,"prerenderedAt":118},["ShallowReactive",2],{"$fhRCBEvVNPT2gq6zZxydWowt1p_s2R1jyIEk8muQ85O8":3,"$fxrczgCVbEfWz0oqfMFj7xcNs-AugkNNur7sGB2F1Y14":26},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyIndustry":10,"city":11,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":24},"84855ec399c6b123d00a06b3bdbdc23ef6f2042a9436eff199c6cfb0d40813b3","crm-marketing-manager-at-conde-nast-9259ceb920","CRM Marketing Manager","Condé Nast","https://logo.clearbit.com/condenast.com","Media Production","Vogue House","United Kingdom",false,[15],"Full-time","Marketing","Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.\u003Ch1>\u003Cu>\u003Cb>Job Description\u003C/b>\u003C/u>\u003C/h1>\u003Cp>Location:\u003C/p>London, GB\u003Cp>Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Vanity Fair, Wired, and many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. Condé Nast has more than 37 million subscribers on YouTube and is home to a number of extremely popular podcasts, including The New Yorker Radio Hour, Vanity Fair’s Little Gold Men, and Vogue Stories.\u003C/p>\u003Cp>The company is headquartered in New York and London and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local licence partners across the globe.\u003C/p>\u003Cp>\u003Cb>What you'll do:\u003C/b>\u003C/p>\u003Cp>You’ll join the European Consumer Revenue team which is responsible for driving direct-to-consumer (DTC) revenue for all Condé Nast’s brands (Vogue, GQ, Glamour, Vanity Fair, Condé Nast Traveller, Architectural Digest, La Cucina Italiana, Tatler, House & Garden and World of Interiors), to include revenue streams such as newsstands & subscriptions, memberships, consumer products such as the Vogue Festive Calendar, as well new and developing DTC propositions.\u003C/p>\u003Cp>\u003Cb>Key Duties & Responsibilities:\u003C/b>\u003C/p>\u003Cp>With the support of the European CRM & Segmentation Director, you will drive consumer revenue growth through acquisition, retention and engagement marketing campaigns that align to our strategy. You will plan and deliver full-funnel strategies across CRM channels and will work with the Digital and Partnerships Marketing Managers to plan and deliver cross-channel campaigns.\u003C/p>\u003Cp>The CRM Marketing Manager is responsible for leading the customer marketing strategy and execution across magazine subscriptions, memberships and ecommerce products across all of our brands. With a strong focus on customer journeys, you will define and deliver integrated marketing plans that drive acquisition, retention and lifetime value KPIs. \u003C/p>\u003Cp>You will build strong cross-functional relationships to develop creative, high-performing campaigns, collaborating closely with commercial, legal and brand teams to maximise opportunities. You will analyse and optimise activity through data-driven insights to deliver sustained growth.\u003C/p>\u003Cp>You will proactively identify new growth opportunities including emerging channels and strategies, partnerships and testing roadmaps. You will plan campaigns to deliver set revenue and performance targets, reporting to stakeholders on marketing impact, learnings and opportunities. \u003C/p>\u003Cp>\u003Cb>What will you be doing? \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You will help create and develop our customer marketing strategy, across owned, earned and paid channels, to drive growth for all consumer business areas, strategically planning full-funnel campaigns to drive retention, repeat purchase and cross-sell\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will lead the execution of the customer marketing strategy across all channels, managing campaigns to meet KPI and revenue targets. You will own the end-to-end processes, including approvals and QA, adhering to set deadlines\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will work closely with the Partnerships and Digital Marketing Managers to align strategies and ensure cross-channel integration that maximises impact. You will support and help elevate their plans through strategic guidance and optimisation, ensuring initiatives are prioritised according to business value and growth potential\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will serve as the team’s customer marketing specialist, responsible for defining best-in-class customer marketing strategies, managing channel performance and continually optimising performance to maximise ROI and LTV\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will work with our European Consumer Revenue analysts to consistently monitor & optimise your KPIs and the levers that impact them, using the data / analytics to critique our current strategy and create test & learn plans that will inform the future strategic direction of your campaigns, balancing innovation against current performance. You will regularly present your learnings and future plans back to key stakeholders in the most relevant way\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will also work with the data intelligence team to ensure the right customer targeting and data set up for the campaigns, utilising our customer data platform\u003C/p>\u003C/li>\u003Cli>\u003Cp>You will work with both internal & external designers to develop the marketing creative strategy to ensure our marketing assets are best in class at driving performance and compliments the brands \u003C/p>\u003C/li>\u003Cli>\u003Cp>You will help forecast our future performance and make informed recommendations on how to develop our plans, based on performance, market trends and new opportunities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who you are: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>An enthusiastic and driven customer marketing professional with a minimum of 5 years experience of running and optimising campaigns through CRM that is confident in driving LTV\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience of leveraging a CDP to optimise campaigns\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of devising fully integrated marketing strategies to deliver both retention & purchase conversion objectives \u003C/p>\u003C/li>\u003Cli>\u003Cp>Solid understanding of the full marketing mix, with experience integrating digital activity with CRM, partnerships, print media and events to maximise impact\u003C/p>\u003C/li>\u003Cli>\u003Cp>Driven, enthusiastic with strong commercial acumen and excellent organisational skills and ability to deal with a broad variety of tasks & prioritise workload effectively, including project management and coaching others \u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to work collaboratively with excellent people skills; you will need to be confident working  with and aligning cross-functional teams who may have conflicting priorities  \u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly analytical, utilising data to uncover insights and opportunities, testing new approaches and continually improving marketing effectiveness. This includes an expertise in data platforms and tools that will drive improvements in attribution modeling, DMP integration, and our overall analytics processes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong communication and presentation skills with proven ability to present well to stakeholders \u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to work well under pressure, to prioritise workload, and to meet deadlines\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong attention to detail & focus on accuracy\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proactive, curious and action-oriented individual, turning ideas into impact at pace\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>\u003Cu>What happens next?\u003C/u>\u003C/b>\u003C/h1>\u003Cp>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. \u003C/i>\u003C/b> \u003Ci> \u003C/i>\u003C/p>","Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.Job DescriptionLocation:London, GBCondé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Vanity Fair, Wired, and many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. Condé Nast has more than 37 million subscribers on YouTube and is home to a number of extremely popular podcasts, including The New Yorker Radio Hour, Vanity Fair’s Little Gold Men, and Vogue Stories.The company is headquartered in New York and London and operates in 32 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Russia, Spain, Taiwan, the U.K. and the U.S, with local licence partners across the globe.What you'll do:You’ll join the European Consumer Revenue team which is responsible for driving direct-to-consumer (DTC) revenue for all Condé Nast’s brands (Vogue, GQ, Glamour, Vanity Fair, Condé Nast Traveller, Architectural Digest, La Cucina Italiana, Tatler, House & Garden and World of Interiors), to include revenue streams such as newsstands & subscriptions, memberships, consumer products such as the Vogue Festive Calendar, as well new and developing DTC propositions.Key Duties & Responsibilities:With the support of the European CRM & Segmentation Director, you will drive consumer revenue growth through acquisition, retention and engagement marketing campaigns that align to our strategy. You will plan and deliver full-funnel strategies across CRM channels and will work with the Digital and Partnerships Marketing Managers to plan and deliver cross-channel campaigns.The CRM Marketing Manager is responsible for leading the customer marketing strategy and execution across magazine subscriptions, memberships and ecommerce products across all of our brands. With a strong focus on customer journeys, you will define and deliver integrated marketing plans that drive acquisition, retention and lifetime value KPIs. You will build strong cross-functional relationships to develop creative, high-performing campaigns, collaborating closely with commercial, legal and brand teams to maximise opportunities. You will analyse and optimise activity through data-driven insights to deliver sustained growth.You will proactively identify new growth opportunities including emerging channels and strategies, partnerships and testing roadmaps. You will plan campaigns to deliver set revenue and performance targets, reporting to stakeholders on marketing impact, learnings and opportunities. What will you be doing? You will help create and develop our customer marketing strategy, across owned, earned and paid channels, to drive growth for all consumer business areas, strategically planning full-funnel campaigns to drive retention, repeat purchase and cross-sellYou will lead the execution of the customer marketing strategy across all channels, managing campaigns to meet KPI and revenue targets. You will own the end-to-end processes, including approvals and QA, adhering to set deadlinesYou will work closely with the Partnerships and Digital Marketing Managers to align strategies and ensure cross-channel integration that maximises impact. You will support and help elevate their plans through strategic guidance and optimisation, ensuring initiatives are prioritised according to business value and growth potentialYou will serve as the team’s customer marketing specialist, responsible for defining best-in-class customer marketing strategies, managing channel performance and continually optimising performance to maximise ROI and LTVYou will work with our European Consumer Revenue analysts to consistently monitor & optimise your KPIs and the levers that impact them, using the data / analytics to critique our current strategy and create test & learn plans that will inform the future strategic direction of your campaigns, balancing innovation against current performance. You will regularly present your learnings and future plans back to key stakeholders in the most relevant wayYou will also work with the data intelligence team to ensure the right customer targeting and data set up for the campaigns, utilising our customer data platformYou will work with both internal & external designers to develop the marketing creative strategy to ensure our marketing assets are best in class at driving performance and compliments the brands You will help forecast our future performance and make informed recommendations on how to develop our plans, based on performance, market trends and new opportunitiesWho you are: An enthusiastic and driven customer marketing professional with a minimum of 5 years experience of running and optimising campaigns through CRM that is confident in driving LTVExperience of leveraging a CDP to optimise campaignsProven track record of devising fully integrated marketing strategies to deliver both retention & purchase conversion objectives Solid understanding of the full marketing mix, with experience integrating digital activity with CRM, partnerships, print media and events to maximise impactDriven, enthusiastic with strong commercial acumen and excellent organisational skills and ability to deal with a broad variety of tasks & prioritise workload effectively, including project management and coaching others Ability to work collaboratively with excellent people skills; you will need to be confident working  with and aligning cross-functional teams who may have conflicting priorities  Highly analytical, utilising data to uncover insights and opportunities, testing new approaches and continually improving marketing effectiveness. This includes an expertise in data platforms and tools that will drive improvements in attribution modeling, DMP integration, and our overall analytics processesStrong communication and presentation skills with proven ability to present well to stakeholders Ability to work well under pressure, to prioritise workload, and to meet deadlinesStrong attention to detail & focus on accuracyA proactive, curious and action-oriented individual, turning ideas into impact at paceWhat happens next?If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.",0,1783617987000,"2026-07-09 19:27:58","2026-07-09T17:27:58.000Z","GBP",{"jsonldValid":13,"jsonld":25},"",{"jobs":27},[28,40,57,70,86,103],{"id":29,"slug":30,"title":31,"companyname":8,"companylogo":9,"companyIndustry":10,"city":32,"country":12,"remote":13,"employmentType":33,"department":16,"content_html":34,"content_text":35,"years":19,"createdAt":36,"updatedAtISO":37,"postedAtISO":38,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":23,"schema":39},"dbee4868519111b6b26b59a0cef857f952f84fdb10d177330d28387e5523c295","director-european-crm-and-segmentation-at-conde-nast-66910786e8","Director, European CRM & Segmentation","The Adelphi",[15],"Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.\u003Ch1>\u003Cu>\u003Cb>Job Description\u003C/b>\u003C/u>\u003C/h1>\u003Cp>Location:\u003C/p>London, GB\u003Cp>Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, CN Traveller, Vanity Fair, Wired, The World of Interiors, House & Garden and Tatler, among many others. \u003C/p>\u003Cp>We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.\u003C/p>\u003Cp>Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).\u003C/p>\u003Cp>We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. \u003C/p>\u003Cp>innovation. \u003C/p>\u003Cp>\u003Cb>\u003Cb>The Role\u003C/b>\u003C/b>\u003C/p>\u003Cp>You’ll join the European Consumer Revenue team which is responsible for driving direct-to-consumer (DTC) revenue for all Condé Nast’s brands (Vogue, GQ, Glamour, Vanity Fair, Condé Nast Traveller, Architectural Digest, La Cucina Italiana, Tatler, House & Garden and World of Interiors), to include revenue streams such as newsstands & subscriptions, memberships, consumer products such as the Vogue Festive Calendar, as well new and developing DTC propositions.\u003C/p>\u003Cp>\u003Cbr>This role is based in our London office.\u003C/p>\u003Cp>\u003Cb>\u003Cb>What will you be doing?\u003C/b>\u003C/b>\u003C/p>\u003Cp>Reporting into the Executive Director, Consumer Revenue, you will lead a data-driven customer engagement strategy and execution across all European markets for print subscriptions, digital subscriptions, consumer products and any editorial collaborations. Your KPIs will be engagement (open rate, CTR, active users by segment), churn and CLV, product sales, revenue and the adoption of CRM and MarTech tools (TD and Iterable).\u003C/p>\u003Cp>You will be an expert in setting up and operating a CDP (experience with Treasure Data highly preferable), working with the Customer Data Product Team and Legal to drive data quality assurance and GDPR compliance, as well as setting up valuable micro-segmentations.\u003C/p>\u003Cp>You will design and launch personalised, multi-channel campaigns (email, push) targeting key customer segments, optimising customer acquisition, retention, lifetime value, and campaign performance, as well as automating campaigns and driving operational efficiencies where possible.\u003C/p>\u003Cp>You will work closely and effectively with the European Performance Marketing Director to create the best end-to-end campaigns to drive performance and hit revenue targets, as well as establishing a high-performing culture among your teams.\u003C/p>\u003Cp>You will create test and learn programmes, based on customer segmentations using behavioral, demographic and value-based insights to drive revenue growth.\u003C/p>\u003Cp>You will deliver the operations plan that ensures best practice is adhered to across all markets.\u003C/p>\u003Cp>You will collaborate with local marketing teams across Europe to tailor the central strategy to market-specific needs. You will also collaborate closely with global teams to leverage best practices and ensure their effective implementation across European teams.\u003C/p>\u003Cp>You will coach and develop a team of three direct reports. Alongside that, you will collaborate with various internal and external teams to achieve agreed critical metrics across the entire sales funnel, ensuring your strategy aligns with the wider company’s and responding to the current business & market demands. You will help set the culture of being curious, creative and analytical to those in your team and the cross-functional teams you work with.\u003C/p>\u003Cp>You will keep abreast of industry trends, benchmarks and new technology, identifying any new opportunities and ensuring your strategy aligns with best-in-class practices.\u003C/p>\u003Cp>\u003Cb>\u003Cb>Who you are:\u003C/b>\u003C/b>\u003C/p>\u003Cp>An enthusiastic, driven and experienced marketing professional with 10+ years experience in CRM management, as well CDP set up and optimisation, leveraging of analytics platforms and content management systems. Must have hands-on experience in international or European markets, managing both in-person and virtual teams\u003C/p>\u003Cp>You will have a demonstrable track record in setting and developing a MarTech suite that enables automation, data integration and campaign management. This will include not just implementing SaaS solutions, but additionally developing bespoke enhancements to maximise business impact/deliver competitive advantage. This will be at a multi-channel level (email, web personalisation, SMS, in-app, social, etc).\u003C/p>\u003Cp>Excellent commercial acumen who has a track record of strong performance across several channels including subscriptions and digital through a comprehensive strategy for owned marketing channels\u003C/p>\u003Cp>Highly strategic, analytic and curious thinker who constantly strives for more revenue and efficiencies through data-driven hypotheses \u003C/p>\u003Cp>Embraces change with the ability to be flexible on pre-existing theories, plans or ways of working\u003C/p>\u003Cp>Comprehensive understanding of customer loyalty and retention strategies and good knowledge of the best current marketing technologies available\u003C/p>\u003Cp>Strong management & leadership skills with the ability to prioritise own time and time of the team, thrives on accountability and ownership and appreciates the importance of team development. Experience managing a team of at least two direct reports\u003C/p>\u003Cp>An impressive collaborator with strong influencing skills \u003C/p>\u003Cp>Excellent presentation skills, ensuring the approach is tailored appropriately for the stakeholders\u003C/p>\u003Cp>Resourceful, innovative and enjoys working under pressure\u003C/p>\u003Cp>\u003Cb>\u003Cb>Does this sound like you?\u003C/b>\u003C/b>\u003C/p>\u003Cp>Please upload your CV and cover letter/portfolio, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.\u003C/p>\u003Cp>\u003Cb>\u003Cb>What benefits do we offer? \u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. \u003C/p>\u003C/li>\u003Cli>\u003Cp>You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>\u003Cu>What happens next?\u003C/u>\u003C/b>\u003C/h1>\u003Cp>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. \u003C/i>\u003C/b> \u003Ci> \u003C/i>\u003C/p>","Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.Job DescriptionLocation:London, GBCondé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, CN Traveller, Vanity Fair, Wired, The World of Interiors, House & Garden and Tatler, among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday).We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. innovation. The RoleYou’ll join the European Consumer Revenue team which is responsible for driving direct-to-consumer (DTC) revenue for all Condé Nast’s brands (Vogue, GQ, Glamour, Vanity Fair, Condé Nast Traveller, Architectural Digest, La Cucina Italiana, Tatler, House & Garden and World of Interiors), to include revenue streams such as newsstands & subscriptions, memberships, consumer products such as the Vogue Festive Calendar, as well new and developing DTC propositions.This role is based in our London office.What will you be doing?Reporting into the Executive Director, Consumer Revenue, you will lead a data-driven customer engagement strategy and execution across all European markets for print subscriptions, digital subscriptions, consumer products and any editorial collaborations. Your KPIs will be engagement (open rate, CTR, active users by segment), churn and CLV, product sales, revenue and the adoption of CRM and MarTech tools (TD and Iterable).You will be an expert in setting up and operating a CDP (experience with Treasure Data highly preferable), working with the Customer Data Product Team and Legal to drive data quality assurance and GDPR compliance, as well as setting up valuable micro-segmentations.You will design and launch personalised, multi-channel campaigns (email, push) targeting key customer segments, optimising customer acquisition, retention, lifetime value, and campaign performance, as well as automating campaigns and driving operational efficiencies where possible.You will work closely and effectively with the European Performance Marketing Director to create the best end-to-end campaigns to drive performance and hit revenue targets, as well as establishing a high-performing culture among your teams.You will create test and learn programmes, based on customer segmentations using behavioral, demographic and value-based insights to drive revenue growth.You will deliver the operations plan that ensures best practice is adhered to across all markets.You will collaborate with local marketing teams across Europe to tailor the central strategy to market-specific needs. You will also collaborate closely with global teams to leverage best practices and ensure their effective implementation across European teams.You will coach and develop a team of three direct reports. Alongside that, you will collaborate with various internal and external teams to achieve agreed critical metrics across the entire sales funnel, ensuring your strategy aligns with the wider company’s and responding to the current business & market demands. You will help set the culture of being curious, creative and analytical to those in your team and the cross-functional teams you work with.You will keep abreast of industry trends, benchmarks and new technology, identifying any new opportunities and ensuring your strategy aligns with best-in-class practices.Who you are:An enthusiastic, driven and experienced marketing professional with 10+ years experience in CRM management, as well CDP set up and optimisation, leveraging of analytics platforms and content management systems. Must have hands-on experience in international or European markets, managing both in-person and virtual teamsYou will have a demonstrable track record in setting and developing a MarTech suite that enables automation, data integration and campaign management. This will include not just implementing SaaS solutions, but additionally developing bespoke enhancements to maximise business impact/deliver competitive advantage. This will be at a multi-channel level (email, web personalisation, SMS, in-app, social, etc).Excellent commercial acumen who has a track record of strong performance across several channels including subscriptions and digital through a comprehensive strategy for owned marketing channelsHighly strategic, analytic and curious thinker who constantly strives for more revenue and efficiencies through data-driven hypotheses Embraces change with the ability to be flexible on pre-existing theories, plans or ways of workingComprehensive understanding of customer loyalty and retention strategies and good knowledge of the best current marketing technologies availableStrong management & leadership skills with the ability to prioritise own time and time of the team, thrives on accountability and ownership and appreciates the importance of team development. Experience managing a team of at least two direct reportsAn impressive collaborator with strong influencing skills Excellent presentation skills, ensuring the approach is tailored appropriately for the stakeholdersResourceful, innovative and enjoys working under pressureDoes this sound like you?Please upload your CV and cover letter/portfolio, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.What benefits do we offer? 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer. You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.What happens next?If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.",1781580551000,"2026-06-16 05:29:44","2026-06-16T03:29:44.000Z",{"jsonldValid":13,"jsonld":25},{"id":41,"slug":42,"title":43,"companyname":8,"companylogo":9,"companyIndustry":10,"city":44,"country":45,"remote":13,"employmentType":46,"department":47,"content_html":48,"content_text":49,"years":19,"createdAt":50,"updatedAtISO":51,"postedAtISO":52,"hasSalary":13,"salaryMin":53,"salaryMax":54,"currency":55,"schema":56},"f184260c827c94073a9979367f96985c0ad8a3e5e2a1a5d6fad80e5f2c8cb62b","senior-editor-restaurants-at-conde-nast-16b5f6f1c6","Senior Editor, Restaurants","1 World Trade Center","United States",[15],"Other","Bon Appétit is the destination for food-obsessed audiences who live to eat. We deliver original, home-cook-friendly recipes; highlight techniques and products to improve or elevate everyday cooking; and offer restaurant and culture content that helps contextualize what’s happening right now in the world of food. Epicurious is the all-in-one platform for cooking inspiration and advice that helps home cooks at every level get dinner on the table. It is the brand that answers the question “What’s for dinner tonight?” and draws people in with trustworthy, myth-busting tips and techniques as well as the stories behind iconic dishes and expert shopping recommendations. Bon Appétit and Epicurious reach millions of home cooks and food lovers across Bonappetit.com and the magazine, Epicurious.com, the Epicurious app, the BA podcast, live events, video, newsletter, and social platforms.\u003Ch1>\u003Cu>\u003Cb>Job Description\u003C/b>\u003C/u>\u003C/h1>\u003Cp>Location:\u003C/p>New York, NY\u003Cp>\u003Cb>Senior Editor, Restaurants – Bon Appétit\u003C/b>\u003C/p>\u003Cp>\u003Cbr>Bon Appétit seeks a senior editor to oversee our dining coverage. This role, in collaboration with brand leadership, will be responsible for running and executing the content strategy for our restaurants vertical. The ideal candidate is someone with strong editorial judgment who can produce timely, insightful content and commentary on the restaurant landscape, while managing from planning to production a robust content operation that includes social, newsletters, video, and print. They should be well-connected to the food and beverage industry, with a diverse cohort of nationwide sources. In this collaborative role, the Senior Restaurants Editor will create editorial content plans, packages, and columns informed by dining trends and strategic insights. They will have a dedicated column, oversee dining features and packages from staff and contributors, and lead our Best New Restaurants tentpole. This role reports to the Executive Editor, is based in New York City, and is in-office four days a week.\u003C/p>\u003Cp>Primary Responsibilities:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the restaurants content vertical, including setting and executing on content strategy in collaboration with brand leadership; managing the editorial direction of projects and events, such as Best New Restaurants; and assigning and editing a coverage beat for all platforms, including premium content, regular columns, packages of recurring content that add up to larger tentpoles, SEO-driven content refreshes, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage restaurant content for newsletters and other subscription products in concert with edit leadership, audience development, and consumer marketing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cultivate relationships with and manage a diverse cohort of writers and editors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with stakeholders across the brand and other Condé Nast departments on content execution, including editors, the creative team, the Test Kitchen, audience development, social media, video, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage a robust content pipeline, enforce deadlines and workflows, and ensure the edit calendar has sufficient, appointment-style restaurants coverage that will meet brand KPIs. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with edit leadership on long-term brand strategic planning and major initiatives. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Write stories across platforms and content areas, as assigned.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Participate in video, social video, podcasts, and special events, as assigned.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Represent the brands in media and public appearances as necessary.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Requirements:\u003C/p>\u003Cul>\u003Cli>\u003Cp>10+ years writing, editing, and producing content at a major digital-first publication. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience producing content with a focus on restaurants within a multiplatform editorial strategy, including digital, newsletters, video, events, print, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Significant management experience, including guiding the work, growth, and performance of others, while meeting deadlines and key objectives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated mastery of cross-functional collaboration and stakeholder management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Highly organized, able to juggle multiple projects, detail-oriented, and passionate about the sacredness of deadlines (but also comfortable with adapting as needed).\u003C/p>\u003C/li>\u003Cli>\u003Cp>A crystal clear understanding of how to execute on KPIs, both for subscriptions and traffic.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expert-level editorial judgment, writing, and editing skills, and the ability to offer perspective and insight that maintains brand voice and vision.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity and comfort using analytics tools such as Parse.ly, Google Analytics, and Looker. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with digital CMSs and editorial calendar management systems (e.g., Airtable). Experience with Adobe InCopy/K4 and newsletter-production platforms (e.g., Sailthru, Letterhead, Iterable) is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep proficiency with SEO/catalog update best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A passion for food and drink.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with, and interest, in appearing on video, audio, and at live events.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The expected base salary range for this position is from $92,500 - $140,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.\u003C/p>\u003Cp>This is a guild position.\u003C/p>\u003Ch1>\u003Cb>\u003Cu>What happens next?\u003C/u>\u003C/b>\u003C/h1>\u003Cp>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. \u003C/i>\u003C/b> \u003Ci> \u003C/i>\u003C/p>","Bon Appétit is the destination for food-obsessed audiences who live to eat. We deliver original, home-cook-friendly recipes; highlight techniques and products to improve or elevate everyday cooking; and offer restaurant and culture content that helps contextualize what’s happening right now in the world of food. Epicurious is the all-in-one platform for cooking inspiration and advice that helps home cooks at every level get dinner on the table. It is the brand that answers the question “What’s for dinner tonight?” and draws people in with trustworthy, myth-busting tips and techniques as well as the stories behind iconic dishes and expert shopping recommendations. Bon Appétit and Epicurious reach millions of home cooks and food lovers across Bonappetit.com and the magazine, Epicurious.com, the Epicurious app, the BA podcast, live events, video, newsletter, and social platforms.Job DescriptionLocation:New York, NYSenior Editor, Restaurants – Bon AppétitBon Appétit seeks a senior editor to oversee our dining coverage. This role, in collaboration with brand leadership, will be responsible for running and executing the content strategy for our restaurants vertical. The ideal candidate is someone with strong editorial judgment who can produce timely, insightful content and commentary on the restaurant landscape, while managing from planning to production a robust content operation that includes social, newsletters, video, and print. They should be well-connected to the food and beverage industry, with a diverse cohort of nationwide sources. In this collaborative role, the Senior Restaurants Editor will create editorial content plans, packages, and columns informed by dining trends and strategic insights. They will have a dedicated column, oversee dining features and packages from staff and contributors, and lead our Best New Restaurants tentpole. This role reports to the Executive Editor, is based in New York City, and is in-office four days a week.Primary Responsibilities:Lead the restaurants content vertical, including setting and executing on content strategy in collaboration with brand leadership; managing the editorial direction of projects and events, such as Best New Restaurants; and assigning and editing a coverage beat for all platforms, including premium content, regular columns, packages of recurring content that add up to larger tentpoles, SEO-driven content refreshes, and more.Manage restaurant content for newsletters and other subscription products in concert with edit leadership, audience development, and consumer marketing.Cultivate relationships with and manage a diverse cohort of writers and editors.Collaborate with stakeholders across the brand and other Condé Nast departments on content execution, including editors, the creative team, the Test Kitchen, audience development, social media, video, and more.Manage a robust content pipeline, enforce deadlines and workflows, and ensure the edit calendar has sufficient, appointment-style restaurants coverage that will meet brand KPIs. Collaborate with edit leadership on long-term brand strategic planning and major initiatives. Write stories across platforms and content areas, as assigned.Participate in video, social video, podcasts, and special events, as assigned.Represent the brands in media and public appearances as necessary.Requirements:10+ years writing, editing, and producing content at a major digital-first publication. Experience producing content with a focus on restaurants within a multiplatform editorial strategy, including digital, newsletters, video, events, print, and more.Significant management experience, including guiding the work, growth, and performance of others, while meeting deadlines and key objectives.Demonstrated mastery of cross-functional collaboration and stakeholder management.Highly organized, able to juggle multiple projects, detail-oriented, and passionate about the sacredness of deadlines (but also comfortable with adapting as needed).A crystal clear understanding of how to execute on KPIs, both for subscriptions and traffic.Expert-level editorial judgment, writing, and editing skills, and the ability to offer perspective and insight that maintains brand voice and vision.Familiarity and comfort using analytics tools such as Parse.ly, Google Analytics, and Looker. Experience with digital CMSs and editorial calendar management systems (e.g., Airtable). Experience with Adobe InCopy/K4 and newsletter-production platforms (e.g., Sailthru, Letterhead, Iterable) is a plus.Deep proficiency with SEO/catalog update best practices.A passion for food and drink.Comfort with, and interest, in appearing on video, audio, and at live events.The expected base salary range for this position is from $92,500 - $140,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.This is a guild position.What happens next?If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.",1777605902000,"2026-05-01 05:25:43","2026-05-01T03:25:43.000Z",92500,140000,"USD",{"jsonldValid":13,"jsonld":25},{"id":58,"slug":59,"title":60,"companyname":8,"companylogo":9,"companyIndustry":10,"city":44,"country":45,"remote":13,"employmentType":61,"department":47,"content_html":62,"content_text":63,"years":19,"createdAt":64,"updatedAtISO":65,"postedAtISO":66,"hasSalary":13,"salaryMin":67,"salaryMax":68,"currency":55,"schema":69},"9131b52c84c97017afadedd95fe1c473c4f8346f0437da4798fc61ea4466de00","newsletter-editor-bon-appetit-and-epicurious-at-conde-nast-0014255049","Newsletter Editor, Bon Appétit & Epicurious",[15],"Bon Appétit is the destination for food-obsessed audiences who live to eat. We deliver original, home-cook-friendly recipes; highlight techniques and products to improve or elevate everyday cooking; and offer restaurant and culture content that helps contextualize what’s happening right now in the world of food. Epicurious is the all-in-one platform for cooking inspiration and advice that helps home cooks at every level get dinner on the table. It is the brand that answers the question “What’s for dinner tonight?” and draws people in with trustworthy, myth-busting tips and techniques as well as the stories behind iconic dishes and expert shopping recommendations. Bon Appétit and Epicurious reach millions of home cooks and food lovers across Bonappetit.com and the magazine, Epicurious.com, the Epicurious app, the BA podcast, live events, video, newsletter, and social platforms.\u003Ch1>\u003Cu>\u003Cb>Job Description\u003C/b>\u003C/u>\u003C/h1>\u003Cp>Location:\u003C/p>New York, NY\u003Cp>\u003Cb>Newsletter Editor – Bon Appétit and Epicurious\u003C/b>\u003C/p>\u003Cp>Bon Appétit and Epicurious seek a motivated Newsletter Editor to guide and edit the brand’s newsletter portfolio. The ideal candidate is digitally savvy, detail-oriented, and has a deep understanding of the current newsletter landscape, as well as food media and culinary arts trends. This editor will play a key role in how our food brands connect with audiences through their inboxes. The ideal candidate will have a clear point of view on newsletter strategy, strong voice in their writing and editing, and the ability to closely collaborate with our writers, editors, and audience teams. Prior experience with Sailthru, Letterhead, and Iterable is a plus, as is experience writing and editing newsletter copy. This role reports to the Site Director, and is based in our NYC office (Monday through Thursday in office; Fridays work from home). \u003C/p>\u003Cp>\u003Cb>Primary Responsibilities:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Select stories, write and edit copy, produce, and curate our daily, weekly, and specialized newsletters. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Write copy for additional materials (social, video, events, marketing, etc.) that helps promote and market our newsletter products\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build specialized newsletters for feature stories, tentpoles, covers, and commercial campaigns as needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work closely with internal teams such as Social, Cooking, Culture, Restaurants, and Commerce to identify and support newsletter content opportunities that will drive site traffic and paid subscriptions. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop ways to bring Bon Appétit’s extensive archive of content to newsletter audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Review audience data on newsletters to identify areas for improvement in terms of engagement and key revenue conversion metrics; use data and insights to inform curation of relevant content.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Take measured risks to craft new processes, propose new ways of working, and engage audiences in new ways. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Run experiments and share insights so your wins can have greater impact\u003C/p>\u003C/li>\u003Cli>\u003Cp>Utilize Audience recommendations on newsletters, optimizing daily sends, A/B testing, hardgating, etc. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Pitch, write, and edit articles across Bon Appétit and Epicurious as needed, including content refreshes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Propose ideas and pitch opportunities in team and cross-functional meetings.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Additional responsibilities as assigned.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Requirements: \u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4–6+ years of relevant digital media experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sound editorial judgment and a strong, confident, clear voice as a writer\u003C/p>\u003C/li>\u003Cli>\u003Cp>A self-starting team player, detail-oriented, efficient, organized, and able to problem-solve and multitask\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to analyze and incorporate data into decision making\u003C/p>\u003C/li>\u003Cli>\u003Cp>A systems-oriented work style with a proven ability to multitask across multiple high-priority projects in a fast-paced, deadline-driven environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience proactively and effectively communicating and collaborating across departments and levels within a team \u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with, and interest, in appearing on video and audio\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The expected base salary range for this position is from $80,000-$100,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.\u003C/p>\u003Cp>This is a guild position.\u003C/p>\u003Ch1>\u003Cb>\u003Cu>What happens next?\u003C/u>\u003C/b>\u003C/h1>\u003Cp>If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.\u003C/p>\u003Cp>\u003Cb>\u003Ci>Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics. \u003C/i>\u003C/b> \u003Ci> \u003C/i>\u003C/p>","Bon Appétit is the destination for food-obsessed audiences who live to eat. We deliver original, home-cook-friendly recipes; highlight techniques and products to improve or elevate everyday cooking; and offer restaurant and culture content that helps contextualize what’s happening right now in the world of food. Epicurious is the all-in-one platform for cooking inspiration and advice that helps home cooks at every level get dinner on the table. It is the brand that answers the question “What’s for dinner tonight?” and draws people in with trustworthy, myth-busting tips and techniques as well as the stories behind iconic dishes and expert shopping recommendations. Bon Appétit and Epicurious reach millions of home cooks and food lovers across Bonappetit.com and the magazine, Epicurious.com, the Epicurious app, the BA podcast, live events, video, newsletter, and social platforms.Job DescriptionLocation:New York, NYNewsletter Editor – Bon Appétit and EpicuriousBon Appétit and Epicurious seek a motivated Newsletter Editor to guide and edit the brand’s newsletter portfolio. The ideal candidate is digitally savvy, detail-oriented, and has a deep understanding of the current newsletter landscape, as well as food media and culinary arts trends. This editor will play a key role in how our food brands connect with audiences through their inboxes. The ideal candidate will have a clear point of view on newsletter strategy, strong voice in their writing and editing, and the ability to closely collaborate with our writers, editors, and audience teams. Prior experience with Sailthru, Letterhead, and Iterable is a plus, as is experience writing and editing newsletter copy. This role reports to the Site Director, and is based in our NYC office (Monday through Thursday in office; Fridays work from home). Primary Responsibilities:Select stories, write and edit copy, produce, and curate our daily, weekly, and specialized newsletters. Write copy for additional materials (social, video, events, marketing, etc.) that helps promote and market our newsletter productsBuild specialized newsletters for feature stories, tentpoles, covers, and commercial campaigns as needed.Work closely with internal teams such as Social, Cooking, Culture, Restaurants, and Commerce to identify and support newsletter content opportunities that will drive site traffic and paid subscriptions. Develop ways to bring Bon Appétit’s extensive archive of content to newsletter audiences.Review audience data on newsletters to identify areas for improvement in terms of engagement and key revenue conversion metrics; use data and insights to inform curation of relevant content.Take measured risks to craft new processes, propose new ways of working, and engage audiences in new ways. Run experiments and share insights so your wins can have greater impactUtilize Audience recommendations on newsletters, optimizing daily sends, A/B testing, hardgating, etc. Pitch, write, and edit articles across Bon Appétit and Epicurious as needed, including content refreshes.Propose ideas and pitch opportunities in team and cross-functional meetings.Additional responsibilities as assigned.Requirements: 4–6+ years of relevant digital media experienceSound editorial judgment and a strong, confident, clear voice as a writerA self-starting team player, detail-oriented, efficient, organized, and able to problem-solve and multitaskDemonstrated ability to analyze and incorporate data into decision makingA systems-oriented work style with a proven ability to multitask across multiple high-priority projects in a fast-paced, deadline-driven environmentExperience proactively and effectively communicating and collaborating across departments and levels within a team Comfort with, and interest, in appearing on video and audioThe expected base salary range for this position is from $80,000-$100,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.This is a guild position.What happens next?If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.",1775662879000,"2026-04-08 17:42:51","2026-04-08T15:42:51.000Z",80000,100000,{"jsonldValid":13,"jsonld":25},{"id":71,"slug":72,"title":73,"companyname":74,"companylogo":25,"city":75,"country":45,"remote":76,"employmentType":77,"department":16,"content_html":78,"content_text":79,"years":19,"createdAt":80,"updatedAtISO":81,"postedAtISO":82,"hasSalary":13,"salaryMin":83,"salaryMax":84,"currency":55,"schema":85},"8781453cc2c4654c65be3542284c67cb93106aa6888c1d735d8dcb432116d5d0","director-lifecycle-marketing-at-wpromote-154617241e","Director, Lifecycle Marketing","wpromote","Remote",true,[15],"\u003Ch3>The Role\u003C/h3>\n\u003Cp>We are seeking a strategic, client-focused Director, Lifecycle Marketing to oversee a portfolio of enterprise and mid-market clients, lead high-performing team members, and drive innovative acquisition and retention strategies across email, SMS, push, loyalty, and other owned channels. This role reports to the Head of Lifecycle Marketing. The ideal candidate possesses deep expertise in lifecycle marketing strategy, first-party data, customer journey orchestration, and marketing automation, with a passion for balancing client leadership, people management, and strategic growth.\u003C/p>\n\u003Cp>At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.\u003C/p>\n\n\u003Cp>We offer:\u003C/p>\n\n\u003Cp>-Remote-first culture\u003C/p>\n\u003Cp>-Unlimited PTO\u003C/p>\n\u003Cp>-Extended Holiday break (Winter)\u003C/p>\n\u003Cp>-Flexible schedules\u003C/p>\n\u003Cp>-Work from anywhere options*\u003C/p>\n\u003Cp>-100% paid parental leave\u003C/p>\n\u003Cp>-401(k) matching\u003C/p>\n\u003Cp>-Medical, Dental, Vision, Life, Pet Insurance\u003C/p>\n\u003Cp>-Sponsored life insurance\u003C/p>\n\u003Cp>-Short Term Disability insurance and additional voluntary insurance\u003C/p>\n\u003Cp>-Annual Class Pass credits and more!\u003C/p>\n\nThe anticipated annual salary for this role will range from $109,000 - $135,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.\n\u003Cp>This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.\u003C/p>\n\n\n\u003Cp>*This position may be performed remotely in most states within the US, with some exclusions\u003C/p>\n\u003Cp>**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!\u003C/p>\n\u003Cp>***This position is not eligible for immigration sponsorship\u003C/p>\n\n\u003Cp>\u003Cem>Important Notice: Beware of Job Scams\u003C/em>\u003C/p>\n\u003Cp>Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.\u003C/p>\n\n\u003Cp>#LI-JJ\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>\u003Cbr>\u003Ch2>You Will Be\u003C/h2>\n\u003Cp>Lifecycle Marketing Strategy & Team Leadership\u003C/p>\n\n\u003Cli>\n\u003Cp>Lead lifecycle strategies for enterprise/high-growth accounts, serving as a strategic advisor to senior stakeholders (1-4 clients).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Drive acquisition, retention, and lifetime value through strategic planning, roadmap development, and performance reviews.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Support new business efforts through audits, proposals, and sales presentations (5-10% of time).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Lead, mentor, and develop team members, fostering a culture of accountability and continuous learning (1-2 direct reports).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Establish scalable team processes, playbooks, and quality standards.\u003C/p>\n\u003C/li>\n\n\n\u003Cli>\n\u003Cp>Design scalable customer journeys, lifecycle programs, and omni-channel personalization strategies - ensuring alignment with clients' business goals.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Provide strategic guidance across major CRM and automation platforms (e.g., Klaviyo, Attentive, Braze, SFMC, HubSpot, Iterable). Ability to be hands-on in platforms to build and support where needed.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with cross-functional teams (Analytics, Engineering, Creative) to develop integrated customer experiences.\u003C/p>\n\u003C/li>\n\n\u003Cp>Testing, Optimization & Analytics\u003C/p>\n\n\u003Cli>\n\u003Cp>Establish measurement frameworks and KPIs aligned with business objectives.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Drive experimentation strategies (messaging, creative, channel mix) to optimize performance.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Use performance data and insights to identify strategic opportunities for revenue, retention, and lifetime value growth.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Champion AI-driven workflows and ensure compliance with deliverability, privacy, and data governance standards.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>You Must Have\u003C/h2>\n\n\u003Cli>\n\u003Cp>6+ years of experience in lifecycle marketing, CRM, retention marketing, marketing automation, or email marketing\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience leading and developing cross-functional team members or direct reports.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven success developing enterprise lifecycle marketing strategies that drive customer engagement, retention, loyalty, and revenue growth.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Deep understanding of customer journey mapping, segmentation, personalization, CRM strategy, and omnichannel lifecycle marketing.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience serving as a client advisor and presenting strategic recommendations to senior stakeholders.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong leadership skills with demonstrated success coaching teams, managing performance, and developing future leaders.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience supporting business development efforts including audits, proposals, and strategic sales presentations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong analytical skills with experience translating complex performance data into actionable business recommendations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with web analytics (GA4, etc.) and measurement frameworks that connect lifecycle performance to business outcomes.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Working knowledge of customer data platforms (CDPs), CRM integrations, and marketing technology ecosystems.\u003C/p>\n\u003C/li>\n\n\n\u003Cli>\n\u003Cp>Experience with lifecycle marketing platforms such as Klaviyo, Braze, SFMC, HubSpot, Iterable, Attentive, Pardot, Marketo, or similar.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Passion for innovation, AI, and continuously evolving lifecycle marketing best practices.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Cp>Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.\u003C/p>\n\n\u003Cp>Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.\u003C/p>\n\n\u003Cp>This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.\u003C/p>","The Role\nWe are seeking a strategic, client-focused Director, Lifecycle Marketing to oversee a portfolio of enterprise and mid-market clients, lead high-performing team members, and drive innovative acquisition and retention strategies across email, SMS, push, loyalty, and other owned channels. This role reports to the Head of Lifecycle Marketing. The ideal candidate possesses deep expertise in lifecycle marketing strategy, first-party data, customer journey orchestration, and marketing automation, with a passion for balancing client leadership, people management, and strategic growth.\nAt Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.\n\nWe offer:\n\n-Remote-first culture\n-Unlimited PTO\n-Extended Holiday break (Winter)\n-Flexible schedules\n-Work from anywhere options*\n-100% paid parental leave\n-401(k) matching\n-Medical, Dental, Vision, Life, Pet Insurance\n-Sponsored life insurance\n-Short Term Disability insurance and additional voluntary insurance\n-Annual Class Pass credits and more!\n\nThe anticipated annual salary for this role will range from $109,000 - $135,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus.\nThis role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus.\n\n\n*This position may be performed remotely in most states within the US, with some exclusions\n**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!\n***This position is not eligible for immigration sponsorship\n\nImportant Notice: Beware of Job Scams\nWpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.\n\n#LI-JJ\n#LI-RemoteYou Will Be\nLifecycle Marketing Strategy & Team Leadership\n\n\nLead lifecycle strategies for enterprise/high-growth accounts, serving as a strategic advisor to senior stakeholders (1-4 clients).\n\n\nDrive acquisition, retention, and lifetime value through strategic planning, roadmap development, and performance reviews.\n\n\nSupport new business efforts through audits, proposals, and sales presentations (5-10% of time).\n\n\nLead, mentor, and develop team members, fostering a culture of accountability and continuous learning (1-2 direct reports).\n\n\nEstablish scalable team processes, playbooks, and quality standards.\n\n\n\n\nDesign scalable customer journeys, lifecycle programs, and omni-channel personalization strategies - ensuring alignment with clients' business goals.\n\n\nProvide strategic guidance across major CRM and automation platforms (e.g., Klaviyo, Attentive, Braze, SFMC, HubSpot, Iterable). Ability to be hands-on in platforms to build and support where needed.\n\n\nPartner with cross-functional teams (Analytics, Engineering, Creative) to develop integrated customer experiences.\n\n\nTesting, Optimization & Analytics\n\n\nEstablish measurement frameworks and KPIs aligned with business objectives.\n\n\nDrive experimentation strategies (messaging, creative, channel mix) to optimize performance.\n\n\nUse performance data and insights to identify strategic opportunities for revenue, retention, and lifetime value growth.\n\n\nChampion AI-driven workflows and ensure compliance with deliverability, privacy, and data governance standards.\n\n\nYou Must Have\n\n\n6+ years of experience in lifecycle marketing, CRM, retention marketing, marketing automation, or email marketing\n\n\nExperience leading and developing cross-functional team members or direct reports.\n\n\nProven success developing enterprise lifecycle marketing strategies that drive customer engagement, retention, loyalty, and revenue growth.\n\n\nDeep understanding of customer journey mapping, segmentation, personalization, CRM strategy, and omnichannel lifecycle marketing.\n\n\nExperience serving as a client advisor and presenting strategic recommendations to senior stakeholders.\n\n\nStrong leadership skills with demonstrated success coaching teams, managing performance, and developing future leaders.\n\n\nExperience supporting business development efforts including audits, proposals, and strategic sales presentations.\n\n\nStrong analytical skills with experience translating complex performance data into actionable business recommendations.\n\n\nExperience with web analytics (GA4, etc.) and measurement frameworks that connect lifecycle performance to business outcomes.\n\n\nWorking knowledge of customer data platforms (CDPs), CRM integrations, and marketing technology ecosystems.\n\n\n\n\nExperience with lifecycle marketing platforms such as Klaviyo, Braze, SFMC, HubSpot, Iterable, Attentive, Pardot, Marketo, or similar.\n\n\nPassion for innovation, AI, and continuously evolving lifecycle marketing best practices.\n\n\nWpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.\n\nApplicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.\n\nThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.",1783654039000,"2026-07-10 05:28:00","2026-07-09T19:54:15.782Z",109000,135000,{"jsonldValid":13,"jsonld":25},{"id":87,"slug":88,"title":89,"companyname":90,"companylogo":91,"companyTagline":92,"companyIndustry":93,"city":94,"country":95,"remote":13,"employmentType":96,"department":97,"content_html":98,"content_text":99,"years":19,"createdAt":80,"updatedAtISO":81,"postedAtISO":100,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":101,"schema":102},"60f812dba8cb473aaf65ec6b2dc357b06332f3a100680f801d93fd20fc6d18e4","re-engagement-operations-manager-at-ethos-f66c25a6af","Re-engagement Operations Manager","Ethos","https://logo.clearbit.com/ethoslife.com","Ethos blends industry expertise and technology to provide accessible and affordable life insurance coverage.","Internet","Bangalore","India",[15],"Operations","\u003Ch3>\u003Cstrong>About Ethos\u003C/strong>\u003C/h3>\n\u003Cp>Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.\u003C/p>\u003Cp>\u003Cstrong>About the role\u003C/strong>\u003C/p>\n\u003Cp>The Lifecycle Operations Manager owns the technical and operational execution of Ethos's lifecycle communication programs across email and SMS. You will build, QA, and launch lifecycle journeys that touch every stage of the customer funnel — from pre-approval through retention and regulatory communications — and ensure they run reliably, compliantly, and at high deliverability. This is a deeply cross-functional role sitting at the intersection of marketing operations, engineering, analytics, and compliance.\u003C/p>\n\u003Cp>\u003Cstrong>Duties and Responsibilities:\u003C/strong>\u003C/p>\n\u003Ch4>\u003Cstrong>Campaign & Journey Operations\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Own the build, QA, and launch of lifecycle journeys and campaigns in Iterable across all funnel stages: pre-approval, approved-not-activated, onboarding, retention, winback, and regulatory.\u003C/li>\n\u003Cli>Manage batch campaigns including audience segmentation, list hygiene, send cadence, and suppression logic for winback and blast sends.\u003C/li>\n\u003Cli>Manage SMS lifecycle campaigns including opt-out compliance, carrier filtering, segment rate, and channel-specific deliverability.\u003C/li>\n\u003Cli>Maintain the Iterable snippet library, template standards, and reusable content components across all journeys.\u003C/li>\n\u003Cli>Write and debug Handlebars templating logic including conditional rendering, channel-specific content variations, and carrier-specific display rules.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Deliverability & Domain Reputation\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Monitor domain reputation across dedicated IP pools and multiple sending subdomains (transactional, marketing, regulatory) using tools such as Validity and Google Postmaster.\u003C/li>\n\u003Cli>Diagnose deliverability issues — bounce rates, complaint spikes, inbox placement failures — and lead recovery response.\u003C/li>\n\u003Cli>Lead domain and IP warmup planning and execution for new sending infrastructure, tracking reputation health throughout the warmup period.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Technical Integrations & Data\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Partner with Engineering to manage webhook integrations, event payload schemas, and Iterable data flows.\u003C/li>\n\u003Cli>Own third-party tool integrations (e.g., Regal, LOB, BriteVerify) — coordinate data flows, payload schemas, and operational handoffs with engineering and vendors.\u003C/li>\n\u003Cli>Manage Iterable user profile data quality including field validation, suppression rules, and subscription state management.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Compliance & Governance\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Manage suppression logic, subscription rules, hard bounce handling, and unsubscribe honoring within CAN-SPAM and TCPA timelines.\u003C/li>\n\u003Cli>Maintain compliance governance for all outbound communications including partnership suppression rules and regulatory send requirements.\u003C/li>\n\u003Cli>Coordinate compliance review processes for regulated communications and ensure all outbound programs meet CAN-SPAM, TCPA, and state-level insurance communication requirements.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Monitoring & Automation\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Build and maintain automated daily monitoring systems for list health, journey overlap, experiment enrollment parity, and webhook pipeline integrity.\u003C/li>\n\u003Cli>Identify and escalate production anomalies — stalled journeys, send volume drops, webhook failures — with clear root cause analysis.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Experimentation & Optimization\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Drive experiment design and analysis for journey optimization including A/B test setup, holdout group configuration, statistical significance validation, and post-experiment documentation.\u003C/li>\n\u003Cli>Partner with Analytics for performance reporting, cohort analysis, and data pipeline work.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Process & Stakeholder Management\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Maintain and improve operational SOPs, QA checklists, and campaign launch processes.\u003C/li>\n\u003Cli>Coordinate cross-functional launches with Product, Engineering, and Compliance stakeholders.\u003C/li>\n\u003Cli>Communicate production issues, root cause, and remediation plans clearly to both technical and non-technical audiences.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Ch4>\u003Cstrong>Technical Skills\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Deep expertise in Iterable — journeys, campaigns, templates, snippets, segments, lists, webhooks, and message types.\u003C/li>\n\u003Cli>Strong understanding of email deliverability: bounce rates, complaint thresholds, ISP behavior, domain and IP reputation management.\u003C/li>\n\u003Cli>Proficiency in SMS deliverability: opt-out rates, carrier filtering, segment management, and quiet hours compliance.\u003C/li>\n\u003Cli>Comfort working with event payloads, API integrations, and data field logic including Handlebars templating and conditional rendering.\u003C/li>\n\u003Cli>Familiarity with HTML, CSS  for email development and SQL for audience analysis, cohort building, and performance deep-dives.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Domain Knowledge\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Experience managing compliance-sensitive communications in a regulated industry.\u003C/li>\n\u003Cli>Working knowledge of CAN-SPAM, TCPA, and state-level insurance communication regulations.\u003C/li>\n\u003Cli>Experience with third-party integrations — webhooks, outbound APIs, data sync pipelines.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Soft Skills\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Ability to diagnose production issues quickly and communicate root cause clearly to both technical and non-technical stakeholders.\u003C/li>\n\u003Cli>Strong project management skills — able to run multiple launches simultaneously across different stakeholder groups without dropping detail.\u003C/li>\n\u003Cli>High ownership mindset with the ability to operate independently and escalate appropriately in a fast-moving environment.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>#LI-Hybrid\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>#LI-SP1\u003C/strong>\u003C/p>\u003Cp>Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.\u003C/p>\n\u003Cp>We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.\u003C/p>\n\u003Cp>To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.\u003C/p>\n\u003Cp>\u003Cem>\u003Cstrong>Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.\u003Cbr>\u003Cbr>\u003C/strong>\u003C/em>\u003Cem>\u003Cstrong>We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.\u003C/strong>\u003C/em>\u003C/p>","About Ethos\nEthos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.About the role\nThe Lifecycle Operations Manager owns the technical and operational execution of Ethos's lifecycle communication programs across email and SMS. You will build, QA, and launch lifecycle journeys that touch every stage of the customer funnel — from pre-approval through retention and regulatory communications — and ensure they run reliably, compliantly, and at high deliverability. This is a deeply cross-functional role sitting at the intersection of marketing operations, engineering, analytics, and compliance.\nDuties and Responsibilities:\nCampaign & Journey Operations\n\nOwn the build, QA, and launch of lifecycle journeys and campaigns in Iterable across all funnel stages: pre-approval, approved-not-activated, onboarding, retention, winback, and regulatory.\nManage batch campaigns including audience segmentation, list hygiene, send cadence, and suppression logic for winback and blast sends.\nManage SMS lifecycle campaigns including opt-out compliance, carrier filtering, segment rate, and channel-specific deliverability.\nMaintain the Iterable snippet library, template standards, and reusable content components across all journeys.\nWrite and debug Handlebars templating logic including conditional rendering, channel-specific content variations, and carrier-specific display rules.\n\nDeliverability & Domain Reputation\n\nMonitor domain reputation across dedicated IP pools and multiple sending subdomains (transactional, marketing, regulatory) using tools such as Validity and Google Postmaster.\nDiagnose deliverability issues — bounce rates, complaint spikes, inbox placement failures — and lead recovery response.\nLead domain and IP warmup planning and execution for new sending infrastructure, tracking reputation health throughout the warmup period.\n\nTechnical Integrations & Data\n\nPartner with Engineering to manage webhook integrations, event payload schemas, and Iterable data flows.\nOwn third-party tool integrations (e.g., Regal, LOB, BriteVerify) — coordinate data flows, payload schemas, and operational handoffs with engineering and vendors.\nManage Iterable user profile data quality including field validation, suppression rules, and subscription state management.\n\nCompliance & Governance\n\nManage suppression logic, subscription rules, hard bounce handling, and unsubscribe honoring within CAN-SPAM and TCPA timelines.\nMaintain compliance governance for all outbound communications including partnership suppression rules and regulatory send requirements.\nCoordinate compliance review processes for regulated communications and ensure all outbound programs meet CAN-SPAM, TCPA, and state-level insurance communication requirements.\n\nMonitoring & Automation\n\nBuild and maintain automated daily monitoring systems for list health, journey overlap, experiment enrollment parity, and webhook pipeline integrity.\nIdentify and escalate production anomalies — stalled journeys, send volume drops, webhook failures — with clear root cause analysis.\n\nExperimentation & Optimization\n\nDrive experiment design and analysis for journey optimization including A/B test setup, holdout group configuration, statistical significance validation, and post-experiment documentation.\nPartner with Analytics for performance reporting, cohort analysis, and data pipeline work.\n\nProcess & Stakeholder Management\n\nMaintain and improve operational SOPs, QA checklists, and campaign launch processes.\nCoordinate cross-functional launches with Product, Engineering, and Compliance stakeholders.\nCommunicate production issues, root cause, and remediation plans clearly to both technical and non-technical audiences.\n\nQualifications and Skills: \nTechnical Skills\n\nDeep expertise in Iterable — journeys, campaigns, templates, snippets, segments, lists, webhooks, and message types.\nStrong understanding of email deliverability: bounce rates, complaint thresholds, ISP behavior, domain and IP reputation management.\nProficiency in SMS deliverability: opt-out rates, carrier filtering, segment management, and quiet hours compliance.\nComfort working with event payloads, API integrations, and data field logic including Handlebars templating and conditional rendering.\nFamiliarity with HTML, CSS  for email development and SQL for audience analysis, cohort building, and performance deep-dives.\n\nDomain Knowledge\n\nExperience managing compliance-sensitive communications in a regulated industry.\nWorking knowledge of CAN-SPAM, TCPA, and state-level insurance communication regulations.\nExperience with third-party integrations — webhooks, outbound APIs, data sync pipelines.\n\nSoft Skills\n\nAbility to diagnose production issues quickly and communicate root cause clearly to both technical and non-technical stakeholders.\nStrong project management skills — able to run multiple launches simultaneously across different stakeholder groups without dropping detail.\nHigh ownership mindset with the ability to operate independently and escalate appropriately in a fast-moving environment.\n\n#LI-Hybrid\n#LI-SP1Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.\nWe are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.\nTo learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.\nRecruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.","2026-07-09T06:17:02.000Z","INR",{"jsonldValid":13,"jsonld":25},{"id":104,"slug":105,"title":106,"companyname":107,"companylogo":108,"companyTagline":109,"companyIndustry":93,"city":110,"country":110,"remote":13,"employmentType":111,"department":47,"content_html":112,"content_text":113,"years":19,"createdAt":20,"updatedAtISO":114,"postedAtISO":115,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":116,"schema":117},"c7e80c44f9cd34fdf79a3074d31271302ab85903041db94e28b3f58521e9f039","-at-catawiki-1a47a139d1","キー・ビジネスディベロッパー（日本）","Catawiki","https://logo.clearbit.com/catawiki.com","Special objects, selected by experts","Japan",[15],"\u003Cp>At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.\u003C/p>\n\u003Cp>We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.\u003C/p>\n\u003Cp>Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.\u003C/p>\n\u003Cul>\n\u003Cli>Taking ownership and driving impact \u003C/li>\n\u003Cli>Being open to change and feedback\u003C/li>\n\u003Cli>Being passionate about our mission and our customers. \u003C/li>\n\u003C/ul>\u003Cp>キー・ビジネスディベロッパー（日本）\u003C/p>\n\u003Cp>\u003Cstrong>ミッション\u003C/strong>\u003C/p>\n\u003Cp>日本におけるCatawikiのコレクタブル事業の成長を牽引し、高品質なセラーの強固なパイプラインを構築していただきます。セラーの発掘から獲得、アクティブ化までを担い、持続的な売上成長の実現に貢献します。\u003C/p>\n\u003Cp>新規セラーがスムーズにオンボーディングされ、長期的に成功できるよう支援するとともに、優良セラーをアカウントマネジメントチームへ引き継ぎ、さらなる成長につなげていきます。\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cstrong>業務内容\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>日本全国におけるコレクタブルセラーのパイプラインを構築・拡大\u003C/li>\n\u003Cli>電話、メール、訪問、展示会などを通じてリードの発掘・選定・獲得を推進\u003C/li>\n\u003Cli>セラーとの関係構築および育成を行い、初期接点からアクティブ出品まで導く\u003C/li>\n\u003Cli>休眠状態の有望セラーの再活性化および新規登録セラーの活用による機会創出\u003C/li>\n\u003Cli>カテゴリーエキスパートと連携し、質の高いセラー獲得を実現\u003C/li>\n\u003Cli>新規セラーに対し、契約前後を含めたスムーズなオンボーディング体験を提供\u003C/li>\n\u003Cli>成果の高いセラーをアカウントマネジメントへ引き継ぎ、成長計画を連携\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Cp>\u003Cstrong>応募資格\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>営業分野における実績および目標達成の経験\u003C/li>\n\u003Cli>セラーやパートナーとの関係構築・維持ができる高いネットワーキング能力\u003C/li>\n\u003Cli>質の高い取引を実現するための交渉力\u003C/li>\n\u003Cli>データに基づいた思考と、構造的な課題解決能力\u003C/li>\n\u003Cli>オンラインマーケットプレイス、リユース市場、またはコレクタブル分野への関心\u003C/li>\n\u003Cli>G Suiteの使用経験、およびHubSpotなどCRMツールの知識があれば尚可\u003C/li>\n\u003Cli>日本語ネイティブレベルおよびビジネスレベルの英語力\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Cp>\u003Cstrong>働き方\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>カテゴリーエキスパートやアカウントマネージャーと密に連携し、セラーの成功を推進\u003C/li>\n\u003Cli>フィールドでの関係構築とデータドリブンなリード管理を組み合わせて業務を遂行\u003C/li>\n\u003Cli>出張やイベント、直接的なコミュニケーションを通じてセラーと継続的に関係構築\u003C/li>\n\u003Cli>セラー獲得から引き継ぎまで、一連のプロセスにオーナーシップを持って対応\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Cp>\u003Cstrong>勤務地\u003C/strong>\u003C/p>\n\u003Cp>本ポジションは日本を拠点としたフルリモート勤務（100%在宅）です。\u003C/p>\n\u003Ch3>\u003Cstrong>Why You'll Love Working with Us\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Create a visible impact \u003C/strong>by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.\u003C/li>\n\u003Cli>\u003Cstrong>Learn and grow\u003C/strong> through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.\u003C/li>\n\u003Cli>\u003Cstrong>A culture of connection defines us\u003C/strong>. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.\u003C/li>\n\u003Cli>\u003Cstrong>Celebrate life’s moments with us. \u003C/strong>You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion\u003Cstrong>”\u003C/strong>. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Our Offices and Way of Working\u003C/strong>\u003C/h3>\n\u003Cp>Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Interested?\u003C/strong>\u003C/h3>\n\u003Cp>Apply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.\u003C/p>","At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.\nWe’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.\nHaving sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.\n\nTaking ownership and driving impact \nBeing open to change and feedback\nBeing passionate about our mission and our customers. \nキー・ビジネスディベロッパー（日本）\nミッション\n日本におけるCatawikiのコレクタブル事業の成長を牽引し、高品質なセラーの強固なパイプラインを構築していただきます。セラーの発掘から獲得、アクティブ化までを担い、持続的な売上成長の実現に貢献します。\n新規セラーがスムーズにオンボーディングされ、長期的に成功できるよう支援するとともに、優良セラーをアカウントマネジメントチームへ引き継ぎ、さらなる成長につなげていきます。\n\n業務内容\n\n日本全国におけるコレクタブルセラーのパイプラインを構築・拡大\n電話、メール、訪問、展示会などを通じてリードの発掘・選定・獲得を推進\nセラーとの関係構築および育成を行い、初期接点からアクティブ出品まで導く\n休眠状態の有望セラーの再活性化および新規登録セラーの活用による機会創出\nカテゴリーエキスパートと連携し、質の高いセラー獲得を実現\n新規セラーに対し、契約前後を含めたスムーズなオンボーディング体験を提供\n成果の高いセラーをアカウントマネジメントへ引き継ぎ、成長計画を連携\n\n\n応募資格\n\n営業分野における実績および目標達成の経験\nセラーやパートナーとの関係構築・維持ができる高いネットワーキング能力\n質の高い取引を実現するための交渉力\nデータに基づいた思考と、構造的な課題解決能力\nオンラインマーケットプレイス、リユース市場、またはコレクタブル分野への関心\nG Suiteの使用経験、およびHubSpotなどCRMツールの知識があれば尚可\n日本語ネイティブレベルおよびビジネスレベルの英語力\n\n\n働き方\n\nカテゴリーエキスパートやアカウントマネージャーと密に連携し、セラーの成功を推進\nフィールドでの関係構築とデータドリブンなリード管理を組み合わせて業務を遂行\n出張やイベント、直接的なコミュニケーションを通じてセラーと継続的に関係構築\nセラー獲得から引き継ぎまで、一連のプロセスにオーナーシップを持って対応\n\n\n勤務地\n本ポジションは日本を拠点としたフルリモート勤務（100%在宅）です。\nWhy You'll Love Working with Us\n\nCreate a visible impact by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.\nLearn and grow through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.\nA culture of connection defines us. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.\nCelebrate life’s moments with us. You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.\n\nOur Offices and Way of Working\nOur vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.\n\nInterested?\nApply with an English CV and Cover Letter. By applying, you agree to Catawiki’s Applicant Privacy Policy. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.","2026-07-09 19:27:57","2026-04-20T08:51:29.000Z","JPY",{"jsonldValid":13,"jsonld":25},1783672936701]