[{"data":1,"prerenderedAt":105},["ShallowReactive",2],{"$fe1f4DwV3NAHNhIE_PfpptZkcfeNHkyFvhSWWeMmUxoI":3,"$f0N-gD5VMxAOSy78fQcS4qn920K4aCvIevHLDbbOP7nI":27},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"585423bc1a84d058091ac6a32e6d6ba99a49850d3ce16df2ec94005029983f2d","7ec4a00d0e8b695f32d58d04a6c609c8290cb1fe287ed7049e1375fb0684f9a7","customer-success-manager-at-bloomreach-6780cc75d8","Customer Success Manager","Bloomreach","https://cdn.jobboardwise.com/logo/bloomreach.com","Limitless E-Commerce Experiences","Software Development","United Kingdom",false,[16],"Contract","Customer Success","\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Ch1>\u003Cstrong>About the role\u003C/strong>\u003C/h1>\n\u003Cp>We're expanding our Customer Success team and looking for a technically confident Customer Success Manager to partner with our Growth customers across the UK. You'll help brands grow with Bloomreach, get the most from Loomi and the wider product suite, to help turn their goals into measurable results.\u003C/p>\n\u003Cp>What our customers achieve depends on how well their data, tracking and integrations are set up to deliver value across our product suite. You won't write integration code or build data pipelines (our consultancy services and partners do that), but you will need to understand how the platform works under the hood, read the data behind a customer's results, have an up to date understanding of the AI landscape - especially in Martech all to work out where our customers need to go next to get maximum value from their relationship with Bloomreach.\u003C/p>\n\u003Cp>You'll own a named book of customers using multiple Bloomreach solutions, working within a modern engagement model that combines automated, self-serve and product-led experiences with 1:many programmes and targeted 1:1 sessions when a customer needs them most. You'll be the face of Bloomreach for these customers: a trusted advisor, industry expert, a source of ideas, and the person who understands their setup well enough to connect them with the right resources on our side.\u003C/p>\n\u003Ch1>\u003Cstrong>The core of the role\u003C/strong>\u003C/h1>\n\u003Cp>These are the skills every CSM in the team uses week to week. We'll teach you Bloomreach, but we need you to bring the foundations.\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Understand how customer data flows. \u003C/strong>Know how a customer's events, profiles and product catalogue data reaches Bloomreach (whether that be through web and mobile SDKs, APIs, imports, data warehouse connectors and our Data Hub) and understand how identity is stitched from anonymous visitor to known customer. Use that knowledge to sense-check a customer's setup and any spot gaps for technical experts to investigate before they limit results.\u003C/li>\n\u003Cli>\u003Cstrong>Read usage against entitlements. \u003C/strong>Interpret health, adoption and consumption data (monthly unique visitors, profiles, events, email and SMS volumes) against what a customer has contracted, and be able to explain what this usage means for our customers - are they trending ahead/behind or over and if so, why.\u003C/li>\n\u003Cli>\u003Cstrong>Triage problems properly. \u003C/strong>When something isn't working, work out whether it sits in the data, the configuration or the integration, gather the evidence, and route it to Support, consultancy or a partner with a clear, reproducible description or scope.\u003C/li>\n\u003Cli>\u003Cstrong>Explain the numbers. \u003C/strong>Build and interpret reporting on campaign revenue, conversion, average order value and customer lifetime value. When our numbers and the customer's analytics disagree, dig into tracking, attribution windows and methodology until you can explain the gap and ultimately the story behind the data and insights.\u003C/li>\n\u003Cli>\u003Cstrong>Know what's possible, and brief it well. \u003C/strong>Understand what the platform can do across segmentation, scenarios, channels, personalisation, recommendations and search, so you can recommend realistic use cases and write a clear brief when a Technical or Business Consultant needs to build them.\u003C/li>\n\u003Cli>\u003Cstrong>Use AI as a working tool. \u003C/strong>Use Loomi and other AI tools to analyse, research and draft, with the judgement to check and validate the output, and help customers put AI-driven capabilities to work in their own programmes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Share your Knowledge. Whether it be industry insights, AI releases or use case utilisation, a CSM at Bloomreach should be keen to learn and share knowledge to their customers and colleagues alike. We will teach you Bloomreach but experience and interest in Martech, working with and experimenting with AI and agentic approaches will be key to your success.\u003C/strong>\u003C/p>\n\u003Ch1>\u003Cstrong>What you will do\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own a named book of Growth customers. \u003C/strong>Act as each customer's designated CSM and main point of contact for adoption, value, satisfaction and the technical health of their setup.\u003C/li>\n\u003Cli>\u003Cstrong>Map Bloomreach to each customer's world. \u003C/strong>Understand their goals, pain points, data and tech stack, then translate these into clear recommendations and success plans that connect Bloomreach and Loomi capabilities to the outcomes they care about.\u003C/li>\n\u003Cli>\u003Cstrong>Be the ideas factory. \u003C/strong>Bring best practice, use-case inspiration and a point of view on what good looks like. Hand off hands-on configuration, implementation and campaign build to our consultancy services, partner network or Support, with a brief clear enough that work can start without a second round of questions.\u003C/li>\n\u003Cli>\u003Cstrong>Deliver engagement at scale. \u003C/strong>Host and facilitate 1:many programmes such as masterclasses, new-customer mini summits, webinars and customer events, alongside workshops, technical deep dives and consulting sessions for individual customers.\u003C/li>\n\u003Cli>\u003Cstrong>Read the signals. \u003C/strong>Monitor health, adoption, usage and data-quality signals across your book, spot risk and growth signals early, and share them promptly with your Account Manager counterpart.\u003C/li>\n\u003Cli>\u003Cstrong>Partner with Account Management. \u003C/strong>Work closely with Account Managers and Renewal Specialists, bringing adoption, value, usage and relationship context into account and renewal conversations. You own adoption, outcomes and retention; your Account Manager owns commercial growth and executive alignment. Together you make sure every customer experiences one joined-up Bloomreach team.\u003C/li>\n\u003Cli>\u003Cstrong>Champion the customer. \u003C/strong>Capture feedback for our Product teams, including technical gaps and limitations with the evidence behind them. Identify advocates and success stories, and contribute to the programmes, content and playbooks that help the whole segment succeed.\u003C/li>\n\u003C/ul>\n\u003Ch1>\u003Cstrong>What success looks like\u003C/strong>\u003C/h1>\n\u003Cul>\n\u003Cli>Customers' data and tracking are set up well enough to support the use cases they want to run, and gaps are spotted and resolved early.\u003C/li>\n\u003Cli>Technical issues are triaged quickly and land with the right team to resolve these issues first time.\u003C/li>\n\u003Cli>Customers understand how Bloomreach supports their goals and can see progress against them, backed by numbers they trust.\u003C/li>\n\u003Cli>Adoption across the platform is healthy and growing, including adoption of new as well well as AI and Agentic-driven capabilities.\u003C/li>\n\u003Cli>Customers engage with and value the programmes, events and resources available to them.\u003C/li>\n\u003Cli>Risk and growth signals reach the right people early, and customers are retained and satisfied.\u003C/li>\n\u003C/ul>\n\u003Ch1>\u003Cstrong>What you bring\u003C/strong>\u003C/h1>\n\u003Ch2>\u003Cstrong>Technical foundations\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>2+ years in a customer-facing role in B2B SaaS, e-commerce, marketing technology or digital marketing, ideally as a CSM or Technical Account Manager, or in solutions, implementation, martech operations or agency delivery, where you sat between marketers and technical teams.\u003C/li>\n\u003Cli>Hands-on experience with at least one marketing automation, ESP or CDP platform (Bloomreach, Klaviyo, Braze, Salesforce Marketing Cloud, Iterable, HubSpot, Marketo, Emarsys or similar), plus an understanding of the commerce data behind it (catalogue, cart, purchase) from platforms such as Shopify, BigCommerce or Salesforce Commerce Cloud.\u003C/li>\n\u003Cli>Working knowledge of web tracking and data integration: how events and identifiers are captured, what APIs and data feeds do, and how consent affects what can be tracked.\u003C/li>\n\u003Cli>Comfortable with exploring data: Knowledge of SQL or strong spreadsheet skills to sanity-check a number, and familiarity with an analytics or BI tool such as GA4, Looker, Tableau, Power BI, Amplitude or Mixpanel.\u003C/li>\n\u003Cli>A working understanding of marketing attribution (last-touch versus multi-touch, lookback windows) and customer segmentation (RFM, cohort, lifecycle).\u003C/li>\n\u003Cli>A structured approach to problem-solving: when two systems disagree, you find out why rather than explain it away.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Customer and consulting skills\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Strong interpersonal and relationship-building skills: you build trust and rapport quickly, keep relationships strong when much of the engagement is remote, digital or in group settings, and earn credibility with stakeholders from day-to-day practitioners to senior leaders.\u003C/li>\n\u003Cli>The ability to quickly understand a customer's business model, priorities and KPIs, and to map solutions to their goals and challenges.\u003C/li>\n\u003Cli>Confident presentation and facilitation skills, including explaining technical concepts clearly to non-technical audiences, from a single-customer workshop to a room or virtual audience.\u003C/li>\n\u003Cli>Strong organisation and prioritisation, with the judgement to know where your time will have the most impact across a varied book of customers.\u003C/li>\n\u003Cli>Good judgement on when to bring in specialists, and the collaboration skills to work smoothly with Account Management, consultancy, partners, Support and Product.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Nice to have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Knowledge of a templating language (Jinja, Liquid, AMPscript or Handlebars); basic HTML and CSS for email and web; a customer success platform such as Gainsight; or experience supporting a platform implementation or migration.\u003C/li>\n\u003C/ul>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the role We're expanding our Customer Success team and looking for a technically confident Customer Success Manager to partner with our Growth customers across the UK. You'll help brands grow with Bloomreach, get the most from Loomi and the wider product suite, to help turn their goals into measurable results. What our customers achieve depends on how well their data, tracking and integrations are set up to deliver value across our product suite. You won't write integration code or build data pipelines (our consultancy services and partners do that), but you will need to understand how the platform works under the hood, read the data behind a customer's results, have an up to date understanding of the AI landscape - especially in Martech all to work out where our customers need to go next to get maximum value from their relationship with Bloomreach. You'll own a named book of customers using multiple Bloomreach solutions, working within a modern engagement model that combines automated, self-serve and product-led experiences with 1:many programmes and targeted 1:1 sessions when a customer needs them most. You'll be the face of Bloomreach for these customers: a trusted advisor, industry expert, a source of ideas, and the person who understands their setup well enough to connect them with the right resources on our side. The core of the role These are the skills every CSM in the team uses week to week. We'll teach you Bloomreach, but we need you to bring the foundations. Understand how customer data flows. Know how a customer's events, profiles and product catalogue data reaches Bloomreach (whether that be through web and mobile SDKs, APIs, imports, data warehouse connectors and our Data Hub) and understand how identity is stitched from anonymous visitor to known customer. Use that knowledge to sense-check a customer's setup and any spot gaps for technical experts to investigate before they limit results. Read usage against entitlements. Interpret health, adoption and consumption data (monthly unique visitors, profiles, events, email and SMS volumes) against what a customer has contracted, and be able to explain what this usage means for our customers - are they trending ahead/behind or over and if so, why. Triage problems properly. When something isn't working, work out whether it sits in the data, the configuration or the integration, gather the evidence, and route it to Support, consultancy or a partner with a clear, reproducible description or scope. Explain the numbers. Build and interpret reporting on campaign revenue, conversion, average order value and customer lifetime value. When our numbers and the customer's analytics disagree, dig into tracking, attribution windows and methodology until you can explain the gap and ultimately the story behind the data and insights. Know what's possible, and brief it well. Understand what the platform can do across segmentation, scenarios, channels, personalisation, recommendations and search, so you can recommend realistic use cases and write a clear brief when a Technical or Business Consultant needs to build them. Use AI as a working tool. Use Loomi and other AI tools to analyse, research and draft, with the judgement to check and validate the output, and help customers put AI-driven capabilities to work in their own programmes. Share your Knowledge. Whether it be industry insights, AI releases or use case utilisation, a CSM at Bloomreach should be keen to learn and share knowledge to their customers and colleagues alike. We will teach you Bloomreach but experience and interest in Martech, working with and experimenting with AI and agentic approaches will be key to your success. What you will do Own a named book of Growth customers. Act as each customer's designated CSM and main point of contact for adoption, value, satisfaction and the technical health of their setup. Map Bloomreach to each customer's world. Understand their goals, pain points, data and tech stack, then translate these into clear recommendations and success plans that connect Bloomreach and Loomi capabilities to the outcomes they care about. Be the ideas factory. Bring best practice, use-case inspiration and a point of view on what good looks like. Hand off hands-on configuration, implementation and campaign build to our consultancy services, partner network or Support, with a brief clear enough that work can start without a second round of questions. Deliver engagement at scale. Host and facilitate 1:many programmes such as masterclasses, new-customer mini summits, webinars and customer events, alongside workshops, technical deep dives and consulting sessions for individual customers. Read the signals. Monitor health, adoption, usage and data-quality signals across your book, spot risk and growth signals early, and share them promptly with your Account Manager counterpart. Partner with Account Management. Work closely with Account Managers and Renewal Specialists, bringing adoption, value, usage and relationship context into account and renewal conversations. You own adoption, outcomes and retention; your Account Manager owns commercial growth and executive alignment. Together you make sure every customer experiences one joined-up Bloomreach team. Champion the customer. Capture feedback for our Product teams, including technical gaps and limitations with the evidence behind them. Identify advocates and success stories, and contribute to the programmes, content and playbooks that help the whole segment succeed. What success looks like Customers' data and tracking are set up well enough to support the use cases they want to run, and gaps are spotted and resolved early. Technical issues are triaged quickly and land with the right team to resolve these issues first time. Customers understand how Bloomreach supports their goals and can see progress against them, backed by numbers they trust. Adoption across the platform is healthy and growing, including adoption of new as well well as AI and Agentic-driven capabilities. Customers engage with and value the programmes, events and resources available to them. Risk and growth signals reach the right people early, and customers are retained and satisfied. What you bring Technical foundations 2+ years in a customer-facing role in B2B SaaS, e-commerce, marketing technology or digital marketing, ideally as a CSM or Technical Account Manager, or in solutions, implementation, martech operations or agency delivery, where you sat between marketers and technical teams. Hands-on experience with at least one marketing automation, ESP or CDP platform (Bloomreach, Klaviyo, Braze, Salesforce Marketing Cloud, Iterable, HubSpot, Marketo, Emarsys or similar), plus an understanding of the commerce data behind it (catalogue, cart, purchase) from platforms such as Shopify, BigCommerce or Salesforce Commerce Cloud. Working knowledge of web tracking and data integration: how events and identifiers are captured, what APIs and data feeds do, and how consent affects what can be tracked. Comfortable with exploring data: Knowledge of SQL or strong spreadsheet skills to sanity-check a number, and familiarity with an analytics or BI tool such as GA4, Looker, Tableau, Power BI, Amplitude or Mixpanel. A working understanding of marketing attribution (last-touch versus multi-touch, lookback windows) and customer segmentation (RFM, cohort, lifecycle). A structured approach to problem-solving: when two systems disagree, you find out why rather than explain it away. Customer and consulting skills Strong interpersonal and relationship-building skills: you build trust and rapport quickly, keep relationships strong when much of the engagement is remote, digital or in group settings, and earn credibility with stakeholders from day-to-day practitioners to senior leaders. The ability to quickly understand a customer's business model, priorities and KPIs, and to map solutions to their goals and challenges. Confident presentation and facilitation skills, including explaining technical concepts clearly to non-technical audiences, from a single-customer workshop to a room or virtual audience. Strong organisation and prioritisation, with the judgement to know where your time will have the most impact across a varied book of customers. Good judgement on when to bring in specialists, and the collaboration skills to work smoothly with Account Management, consultancy, partners, Support and Product. Nice to have Knowledge of a templating language (Jinja, Liquid, AMPscript or Handlebars); basic HTML and CSS for email and web; a customer success platform such as Gainsight; or experience supporting a platform implementation or migration. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote",0,1791848368000,"2026-10-13 01:42:36","2026-10-12T10:15:25-04:00","GBP",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,46,53,68,81,93],{"id":30,"applyToken":31,"slug":32,"title":33,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":34,"country":35,"remote":14,"employmentType":36,"department":38,"content_html":39,"content_text":40,"years":20,"createdAt":41,"updatedAtISO":42,"postedAtISO":43,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":44,"schema":45},"439e0099ee8c3cf92f2897d58077addb1760db4a5722e6616c31c8745f02e2ac","5617569169065e2d4e4a47119466ae8a46d810d3167f71afb3325788b8b09bb5","principal-solutions-architect-at-bloomreach-4c97bc6dfc","Principal Solutions Architect","US","United States",[37],"Full-time","Other","\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Cp>The \u003Cstrong>Principal Solutions Architect\u003C/strong> is a Senior, Global, customer-facing technology role responsible for helping Bloomreach win and grow strategic enterprise customers by connecting their business objectives with modern data, AI, MarTech and commerce architectures.\u003C/p>\n\u003Cp>You will act as a trusted technical advisor to senior technology and digital leaders, helping customers understand how Bloomreach can fit into - and enhance - their existing technology ecosystem.\u003C/p>\n\u003Cp>Working closely with our Global Account Executives, Solution Consultants, Product, Engineering and Customer Success Teams, you will shape technical strategy throughout complex enterprise sales cycles, lead executive and technical conversations, and help potential customers translate architectural decisions into measurable business outcomes.\u003C/p>\n\u003Cp>This role sits between \u003Cstrong>deep technical architecture and commercial strategy\u003C/strong>. You do not need to have been a CTO, but you should be comfortable engaging with CIOs, CTOs, Enterprise Architects and other senior technology stakeholders.\u003C/p>\n\n\u003Ch2>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Customer Technology & Architecture\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Act as a senior technical advisor for global strategic enterprise opportunities and customer engagements.\u003C/li>\n\u003Cli>Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers and senior technology teams.\u003C/li>\n\u003Cli>Understand and map complex customer technology environments, identifying where Bloomreach can create value.\u003C/li>\n\u003Cli>Whiteboard and communicate complex architectures, data flows and integration strategies with technical and executive audiences.\u003C/li>\n\u003Cli>Advise customers on how data moves from systems of record through to real-time decisioning, personalization and activation.\u003C/li>\n\u003Cli>Help customers evaluate architectural trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency and scalability.\u003C/li>\n\u003Cli>Explain where traditional warehouse-centric approaches may not fully support real-time customer decisioning and activation.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Data, AI & MarTech\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Bring strong expertise across modern data architectures, including Databricks, Snowflake, lakehouses, CDPs, APIs and cloud platforms.\u003C/li>\n\u003Cli>Understand identity resolution, event streams, customer profiles, data governance and real-time data requirements.\u003C/li>\n\u003Cli>Understand enterprise MarTech ecosystems including ESPs, personalization, CRM, commerce and marketing automation.\u003C/li>\n\u003Cli>Help customers understand how Bloomreach fits within their broader data, AI, commerce and MarTech ecosystem.\u003C/li>\n\u003Cli>Stay current on emerging technologies and architectural patterns across AI, data, commerce and digital experience.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Enterprise Sales & Commercial Strategy\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Partner with our Global Account Executives and Solution Consultants  throughout complex enterprise sales cycles to shape technical strategy and increase deal confidence.\u003C/li>\n\u003Cli>Support RFPs, technical validation, executive presentations, architecture reviews and customer workshops.\u003C/li>\n\u003Cli>Connect technical and architectural decisions to business outcomes, including revenue, cost, risk and time-to-value.\u003C/li>\n\u003Cli>Help identify and remove technical barriers that could prevent enterprise opportunities from progressing.\u003C/li>\n\u003Cli>Bring strong commercial instincts and an understanding of how technology decisions influence enterprise buying processes.\u003C/li>\n\u003Cli>Challenge customer assumptions where appropriate while maintaining a consultative, outcome-focused approach.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Internal & Market Influence\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Partner with our Global Product and Engineering teams to bring customer insights, market trends and architectural requirements back into Bloomreach.\u003C/li>\n\u003Cli>Constructively challenge internal teams when customer needs or market opportunities require a different approach.\u003C/li>\n\u003Cli>Mentor Solution Consultants and other customer-facing teams on modern data architecture, AI, enterprise technology and industry trends.\u003C/li>\n\u003Cli>Develop relationships with strategic technology partners including hyperscalers, commerce platforms, CDPs and systems integrators.\u003C/li>\n\u003Cli>Contribute to customer technology briefings, industry events and thought leadership where relevant.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Experience\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data or digital experience.\u003C/li>\n\u003Cli>Strong understanding of modern data architecture and cloud platforms, including technologies such as \u003Cstrong>Databricks, Snowflake, BigQuery, lakehouses and CDPs\u003C/strong>.\u003C/li>\n\u003Cli>Strong understanding of APIs, event-driven architectures, data flows, identity resolution, customer profiles and real-time activation.\u003C/li>\n\u003Cli>Understanding of enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation and commerce platforms.\u003C/li>\n\u003Cli>Experience with enterprise cloud platforms such as AWS, Google Cloud or Microsoft Azure.\u003C/li>\n\u003Cli>Understanding of modern commerce architectures, APIs, microservices, composable commerce and cloud-native technologies.\u003C/li>\n\u003Cli>Experience supporting complex enterprise sales cycles, RFPs, technical evaluations and multi-stakeholder buying processes.\u003C/li>\n\u003Cli>Experience working with senior technical stakeholders including CIOs, CTOs, Enterprise Architects and technology leadership teams.\u003C/li>\n\u003Cli>Strong ability to simplify complex technical concepts and connect them to business outcomes.\u003C/li>\n\u003Cli>Strong executive communication, presentation and workshop facilitation skills.\u003C/li>\n\u003Cli>Commercially minded, with the ability to understand the relationship between architecture, investment, risk and business value.\u003C/li>\n\u003Cli>Comfortable challenging customers and internal Product/Engineering teams constructively.\u003C/li>\n\u003Cli>Strong curiosity and ability to learn and communicate emerging technologies, particularly across AI, data and customer experience.\u003C/li>\n\u003Cli>Executive presence and credibility without needing to have previously held a CTO or equivalent executive technology position.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Success in the Role\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>First 30 Days\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Build relationships with our Global Sales, Channel, Solution Engineering, Product, Engineering and Customer Success teams.\u003C/li>\n\u003Cli>Develop a strong understanding of Bloomreach's platform, AI capabilities, architecture, competitive positioning and strategic enterprise accounts.\u003C/li>\n\u003Cli>Build familiarity with the broader data, MarTech and commerce ecosystem in which Bloomreach operates.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>First 60 Days\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Begin actively supporting strategic enterprise opportunities, participating in customer meetings, architecture discussions, technical workshops and solution reviews.\u003C/li>\n\u003Cli>Establish credibility with Sales and technical stakeholders as a trusted technology partner.\u003C/li>\n\u003Cli>Start identifying common customer architecture challenges and opportunities where Bloomreach can differentiate.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>First 90 Days\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Lead technical strategy and architecture discussions across multiple strategic enterprise opportunities.\u003C/li>\n\u003Cli>Establish trusted relationships with senior customer technology stakeholders.\u003C/li>\n\u003Cli>Demonstrate the ability to connect customer architecture and technology strategy to Bloomreach's commercial value proposition.\u003C/li>\n\u003Cli>Become a recognised internal technology advisor for strategic enterprise sales, bringing customer insight and market knowledge into Sales, Product and Engineering.\u003C/li>\n\u003Cli>Contribute to accelerating complex opportunities, improving technical confidence and strengthening Bloomreach's position within enterprise technology ecosystems.\u003C/li>\n\u003C/ul>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Principal Solutions Architect is a Senior, Global, customer-facing technology role responsible for helping Bloomreach win and grow strategic enterprise customers by connecting their business objectives with modern data, AI, MarTech and commerce architectures. You will act as a trusted technical advisor to senior technology and digital leaders, helping customers understand how Bloomreach can fit into - and enhance - their existing technology ecosystem. Working closely with our Global Account Executives, Solution Consultants, Product, Engineering and Customer Success Teams, you will shape technical strategy throughout complex enterprise sales cycles, lead executive and technical conversations, and help potential customers translate architectural decisions into measurable business outcomes. This role sits between deep technical architecture and commercial strategy . You do not need to have been a CTO, but you should be comfortable engaging with CIOs, CTOs, Enterprise Architects and other senior technology stakeholders. Key Responsibilities Customer Technology & Architecture Act as a senior technical advisor for global strategic enterprise opportunities and customer engagements. Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers and senior technology teams. Understand and map complex customer technology environments, identifying where Bloomreach can create value. Whiteboard and communicate complex architectures, data flows and integration strategies with technical and executive audiences. Advise customers on how data moves from systems of record through to real-time decisioning, personalization and activation. Help customers evaluate architectural trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency and scalability. Explain where traditional warehouse-centric approaches may not fully support real-time customer decisioning and activation. Data, AI & MarTech Bring strong expertise across modern data architectures, including Databricks, Snowflake, lakehouses, CDPs, APIs and cloud platforms. Understand identity resolution, event streams, customer profiles, data governance and real-time data requirements. Understand enterprise MarTech ecosystems including ESPs, personalization, CRM, commerce and marketing automation. Help customers understand how Bloomreach fits within their broader data, AI, commerce and MarTech ecosystem. Stay current on emerging technologies and architectural patterns across AI, data, commerce and digital experience. Enterprise Sales & Commercial Strategy Partner with our Global Account Executives and Solution Consultants throughout complex enterprise sales cycles to shape technical strategy and increase deal confidence. Support RFPs, technical validation, executive presentations, architecture reviews and customer workshops. Connect technical and architectural decisions to business outcomes, including revenue, cost, risk and time-to-value. Help identify and remove technical barriers that could prevent enterprise opportunities from progressing. Bring strong commercial instincts and an understanding of how technology decisions influence enterprise buying processes. Challenge customer assumptions where appropriate while maintaining a consultative, outcome-focused approach. Internal & Market Influence Partner with our Global Product and Engineering teams to bring customer insights, market trends and architectural requirements back into Bloomreach. Constructively challenge internal teams when customer needs or market opportunities require a different approach. Mentor Solution Consultants and other customer-facing teams on modern data architecture, AI, enterprise technology and industry trends. Develop relationships with strategic technology partners including hyperscalers, commerce platforms, CDPs and systems integrators. Contribute to customer technology briefings, industry events and thought leadership where relevant. Experience Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data or digital experience. Strong understanding of modern data architecture and cloud platforms, including technologies such as Databricks, Snowflake, BigQuery, lakehouses and CDPs . Strong understanding of APIs, event-driven architectures, data flows, identity resolution, customer profiles and real-time activation. Understanding of enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation and commerce platforms. Experience with enterprise cloud platforms such as AWS, Google Cloud or Microsoft Azure. Understanding of modern commerce architectures, APIs, microservices, composable commerce and cloud-native technologies. Experience supporting complex enterprise sales cycles, RFPs, technical evaluations and multi-stakeholder buying processes. Experience working with senior technical stakeholders including CIOs, CTOs, Enterprise Architects and technology leadership teams. Strong ability to simplify complex technical concepts and connect them to business outcomes. Strong executive communication, presentation and workshop facilitation skills. Commercially minded, with the ability to understand the relationship between architecture, investment, risk and business value. Comfortable challenging customers and internal Product/Engineering teams constructively. Strong curiosity and ability to learn and communicate emerging technologies, particularly across AI, data and customer experience. Executive presence and credibility without needing to have previously held a CTO or equivalent executive technology position. Success in the Role First 30 Days Build relationships with our Global Sales, Channel, Solution Engineering, Product, Engineering and Customer Success teams. Develop a strong understanding of Bloomreach's platform, AI capabilities, architecture, competitive positioning and strategic enterprise accounts. Build familiarity with the broader data, MarTech and commerce ecosystem in which Bloomreach operates. First 60 Days Begin actively supporting strategic enterprise opportunities, participating in customer meetings, architecture discussions, technical workshops and solution reviews. Establish credibility with Sales and technical stakeholders as a trusted technology partner. Start identifying common customer architecture challenges and opportunities where Bloomreach can differentiate. First 90 Days Lead technical strategy and architecture discussions across multiple strategic enterprise opportunities. Establish trusted relationships with senior customer technology stakeholders. Demonstrate the ability to connect customer architecture and technology strategy to Bloomreach's commercial value proposition. Become a recognised internal technology advisor for strategic enterprise sales, bringing customer insight and market knowledge into Sales, Product and Engineering. Contribute to accelerating complex opportunities, improving technical confidence and strengthening Bloomreach's position within enterprise technology ecosystems. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote",1789601935000,"2026-09-18 19:25:18","2026-09-18T04:47:28-04:00","USD",{"jsonldValid":14,"jsonld":26},{"id":47,"applyToken":48,"slug":49,"title":33,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":50,"department":38,"content_html":51,"content_text":40,"years":20,"createdAt":41,"updatedAtISO":42,"postedAtISO":43,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":52},"20ba6397ef1d0adc7fd958999b865c4ae93f0e17036b55c09af346c00c3a4f93","8f72e5bb1d07466ab51e2e33b3785d5eb7cce056fcc36cb7140a8406d2c9d6b0","principal-solutions-architect-at-bloomreach-64ee5685e4",[37],"\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Cp>The \u003Cstrong>Principal Solutions Architect\u003C/strong> is a Senior, Global, customer-facing technology role responsible for helping Bloomreach win and grow strategic enterprise customers by connecting their business objectives with modern data, AI, MarTech and commerce architectures.\u003C/p>\n\u003Cp>You will act as a trusted technical advisor to senior technology and digital leaders, helping customers understand how Bloomreach can fit into - and enhance - their existing technology ecosystem.\u003C/p>\n\u003Cp>Working closely with our Global Account Executives, Solution Consultants, Product, Engineering and Customer Success Teams, you will shape technical strategy throughout complex enterprise sales cycles, lead executive and technical conversations, and help potential customers translate architectural decisions into measurable business outcomes.\u003C/p>\n\u003Cp>This role sits between \u003Cstrong>deep technical architecture and commercial strategy\u003C/strong>. You do not need to have been a CTO, but you should be comfortable engaging with CIOs, CTOs, Enterprise Architects and other senior technology stakeholders.\u003C/p>\n\n\u003Ch2>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Customer Technology & Architecture\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Act as a senior technical advisor for global strategic enterprise opportunities and customer engagements.\u003C/li>\n\u003Cli>Build trusted relationships with CIOs, CTOs, Enterprise Architects, Chief Digital Officers and senior technology teams.\u003C/li>\n\u003Cli>Understand and map complex customer technology environments, identifying where Bloomreach can create value.\u003C/li>\n\u003Cli>Whiteboard and communicate complex architectures, data flows and integration strategies with technical and executive audiences.\u003C/li>\n\u003Cli>Advise customers on how data moves from systems of record through to real-time decisioning, personalization and activation.\u003C/li>\n\u003Cli>Help customers evaluate architectural trade-offs across data platforms, APIs, cloud infrastructure, identity, governance, latency and scalability.\u003C/li>\n\u003Cli>Explain where traditional warehouse-centric approaches may not fully support real-time customer decisioning and activation.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Data, AI & MarTech\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Bring strong expertise across modern data architectures, including Databricks, Snowflake, lakehouses, CDPs, APIs and cloud platforms.\u003C/li>\n\u003Cli>Understand identity resolution, event streams, customer profiles, data governance and real-time data requirements.\u003C/li>\n\u003Cli>Understand enterprise MarTech ecosystems including ESPs, personalization, CRM, commerce and marketing automation.\u003C/li>\n\u003Cli>Help customers understand how Bloomreach fits within their broader data, AI, commerce and MarTech ecosystem.\u003C/li>\n\u003Cli>Stay current on emerging technologies and architectural patterns across AI, data, commerce and digital experience.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Enterprise Sales & Commercial Strategy\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Partner with our Global Account Executives and Solution Consultants  throughout complex enterprise sales cycles to shape technical strategy and increase deal confidence.\u003C/li>\n\u003Cli>Support RFPs, technical validation, executive presentations, architecture reviews and customer workshops.\u003C/li>\n\u003Cli>Connect technical and architectural decisions to business outcomes, including revenue, cost, risk and time-to-value.\u003C/li>\n\u003Cli>Help identify and remove technical barriers that could prevent enterprise opportunities from progressing.\u003C/li>\n\u003Cli>Bring strong commercial instincts and an understanding of how technology decisions influence enterprise buying processes.\u003C/li>\n\u003Cli>Challenge customer assumptions where appropriate while maintaining a consultative, outcome-focused approach.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Internal & Market Influence\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Partner with our Global Product and Engineering teams to bring customer insights, market trends and architectural requirements back into Bloomreach.\u003C/li>\n\u003Cli>Constructively challenge internal teams when customer needs or market opportunities require a different approach.\u003C/li>\n\u003Cli>Mentor Solution Consultants and other customer-facing teams on modern data architecture, AI, enterprise technology and industry trends.\u003C/li>\n\u003Cli>Develop relationships with strategic technology partners including hyperscalers, commerce platforms, CDPs and systems integrators.\u003C/li>\n\u003Cli>Contribute to customer technology briefings, industry events and thought leadership where relevant.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Experience\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Significant experience in a senior customer-facing technical role within enterprise software, SaaS, commerce, MarTech, data or digital experience.\u003C/li>\n\u003Cli>Strong understanding of modern data architecture and cloud platforms, including technologies such as \u003Cstrong>Databricks, Snowflake, BigQuery, lakehouses and CDPs\u003C/strong>.\u003C/li>\n\u003Cli>Strong understanding of APIs, event-driven architectures, data flows, identity resolution, customer profiles and real-time activation.\u003C/li>\n\u003Cli>Understanding of enterprise MarTech and commerce ecosystems, including CRM, ESPs, personalization, marketing automation and commerce platforms.\u003C/li>\n\u003Cli>Experience with enterprise cloud platforms such as AWS, Google Cloud or Microsoft Azure.\u003C/li>\n\u003Cli>Understanding of modern commerce architectures, APIs, microservices, composable commerce and cloud-native technologies.\u003C/li>\n\u003Cli>Experience supporting complex enterprise sales cycles, RFPs, technical evaluations and multi-stakeholder buying processes.\u003C/li>\n\u003Cli>Experience working with senior technical stakeholders including CIOs, CTOs, Enterprise Architects and technology leadership teams.\u003C/li>\n\u003Cli>Strong ability to simplify complex technical concepts and connect them to business outcomes.\u003C/li>\n\u003Cli>Strong executive communication, presentation and workshop facilitation skills.\u003C/li>\n\u003Cli>Commercially minded, with the ability to understand the relationship between architecture, investment, risk and business value.\u003C/li>\n\u003Cli>Comfortable challenging customers and internal Product/Engineering teams constructively.\u003C/li>\n\u003Cli>Strong curiosity and ability to learn and communicate emerging technologies, particularly across AI, data and customer experience.\u003C/li>\n\u003Cli>Executive presence and credibility without needing to have previously held a CTO or equivalent executive technology position.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Success in the Role\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>First 30 Days\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Build relationships with our Global Sales, Channel, Solution Engineering, Product, Engineering and Customer Success teams.\u003C/li>\n\u003Cli>Develop a strong understanding of Bloomreach's platform, AI capabilities, architecture, competitive positioning and strategic enterprise accounts.\u003C/li>\n\u003Cli>Build familiarity with the broader data, MarTech and commerce ecosystem in which Bloomreach operates.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>First 60 Days\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Begin actively supporting strategic enterprise opportunities, participating in customer meetings, architecture discussions, technical workshops and solution reviews.\u003C/li>\n\u003Cli>Establish credibility with Sales and technical stakeholders as a trusted technology partner.\u003C/li>\n\u003Cli>Start identifying common customer architecture challenges and opportunities where Bloomreach can differentiate.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>First 90 Days\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Lead technical strategy and architecture discussions across multiple strategic enterprise opportunities.\u003C/li>\n\u003Cli>Establish trusted relationships with senior customer technology stakeholders.\u003C/li>\n\u003Cli>Demonstrate the ability to connect customer architecture and technology strategy to Bloomreach's commercial value proposition.\u003C/li>\n\u003Cli>Become a recognised internal technology advisor for strategic enterprise sales, bringing customer insight and market knowledge into Sales, Product and Engineering.\u003C/li>\n\u003Cli>Contribute to accelerating complex opportunities, improving technical confidence and strengthening Bloomreach's position within enterprise technology ecosystems.\u003C/li>\n\u003C/ul>\n\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>",{"jsonldValid":14,"jsonld":26},{"id":54,"applyToken":55,"slug":56,"title":57,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":58,"country":58,"remote":14,"employmentType":59,"department":60,"content_html":61,"content_text":62,"years":20,"createdAt":63,"updatedAtISO":64,"postedAtISO":65,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":66,"schema":67},"93994e7d21cb1c3027015c8316b4c9fcef0e5fdaddb867684df385cc290cec64","47ecfc0a763a18e74767183e3fe0c060b0284528c42198984c82748902bb33c1","senior-solutions-consultant-dach-at-bloomreach-d1898d9d04","Strategic Solutions Consultant (DACH)","Germany",[37],"Sales","\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Cp>We're looking for a Strategic Solution Consultant to join our presales team covering EMEA. \u003Cstrong>Fluent German is required for this position.\u003C/strong>\u003C/p>\n\u003Cp>This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won't be writing code all day — but you'll need to understand how data flows, integrations work, and how marketing teams actually operate.\u003C/p>\n\u003Cp>We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that's preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We're not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it's reshaping martech and presales.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Run discovery with prospects\u003C/strong> — ask the right questions to understand business challenges, current tech stack, and what success looks like for them\u003C/li>\n\u003Cli>\u003Cstrong>Deliver product demonstrations\u003C/strong> — not generic feature tours, but tailored sessions that connect our platform to the customer's specific use cases\u003C/li>\n\u003Cli>\u003Cstrong>Build and present solution concepts\u003C/strong> — translate customer requirements into clear, compelling narratives around our technology\u003C/li>\n\u003Cli>\u003Cstrong>Support the sales cycle end-to-end\u003C/strong> — from initial qualification through technical validation to close, working in lockstep with your AE\u003C/li>\n\u003Cli>\u003Cstrong>Handle technical questions and objections\u003C/strong> — bridge the gap between what the customer's marketing and IT teams need to hear\u003C/li>\n\u003Cli>\u003Cstrong>Prepare and deliver workshop-style sessions\u003C/strong> — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room\u003C/li>\n\u003Cli>\u003Cstrong>Leverage AI tools proactively\u003C/strong> — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows\u003C/li>\n\u003Cli>\u003Cstrong>Collaborate internally\u003C/strong> — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver\u003C/li>\n\u003Cli>\u003Cstrong>Contribute to presales assets\u003C/strong> — demo environments, use case libraries, and reusable content that makes the whole team better\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Fluent English\u003C/strong> (primary working language) and \u003Cstrong>strong German\u003C/strong> — you can present, write, and hold business conversations in both\u003C/li>\n\u003Cli>\u003Cstrong>Experience working with enterprise or mid-market customers\u003C/strong> — you understand how buying decisions are made in larger organisations\u003C/li>\n\u003Cli>\u003Cstrong>Confidence presenting to groups\u003C/strong> — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room\u003C/li>\n\u003Cli>\u003Cstrong>Strong communication and discovery skills\u003C/strong> — you listen well, ask structured questions, and explain technical concepts in business language\u003C/li>\n\u003Cli>\u003Cstrong>Curiosity and structured thinking\u003C/strong> — you enjoy understanding how things work and can break down complex topics logically\u003C/li>\n\u003Cli>\u003Cstrong>Active use of AI tools\u003C/strong> — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions\u003C/li>\n\u003Cli>\u003Cstrong>4+ years of professional experience\u003C/strong> in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>We explicitly welcome candidates from adjacent backgrounds. If you've spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you're ready to move into a presales role — we want to hear from you.\u003C/em>\u003C/p>\n\u003Ch2>\u003Cstrong>Nice to Have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience in SaaS, martech, or the broader digital marketing ecosystem\u003C/li>\n\u003Cli>Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines\u003C/li>\n\u003Cli>Hands-on experience delivering demos or running customer workshops\u003C/li>\n\u003Cli>Understanding of ecommerce platforms and digital marketing operations\u003C/li>\n\u003Cli>Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don't need to be an engineer, but you shouldn't be afraid of a JSON payload)\u003C/li>\n\u003Cli>Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting\u003C/li>\n\u003Cli>Additional European languages (French, Spanish, Dutch, etc.) — useful but not required\u003C/li>\n\u003Cli>Experience working directly with sales teams and navigating commercial conversations\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Why This Role\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Real growth path.\u003C/strong> We invest in developing Solution Consultants — not just deploying them.\u003C/li>\n\u003Cli>\u003Cstrong>Work that matters commercially.\u003C/strong> You're not a demo jockey. You directly influence whether enterprise deals move forward and how they're shaped.\u003C/li>\n\u003Cli>\u003Cstrong>Strong product.\u003C/strong> It's significantly easier to sell and consult on a platform that actually works. Ours does.\u003C/li>\n\u003Cli>\u003Cstrong>AI-forward team.\u003C/strong> We actively encourage using AI tools to work smarter. You won't have to justify why you're using ChatGPT — you'll have to explain why you're not.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborative team.\u003C/strong> Presales here is respected, not an afterthought. You'll work closely with experienced AEs, product leaders, and fellow SCs who share what they know.\u003C/li>\n\u003Cli>\u003Cstrong>EMEA scope from the UK.\u003C/strong> Broad exposure to different markets, industries, and buying cultures — with German as your edge for one of Europe's most important enterprise markets.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Flexibility.\u003C/strong> Remote-friendly setup, with travel for key customer engagements and team events — not a road warrior schedule.\u003C/p>\n\u003Cp>#LI-SF1\u003C/p>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're looking for a Strategic Solution Consultant to join our presales team covering EMEA. Fluent German is required for this position. This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won't be writing code all day — but you'll need to understand how data flows, integrations work, and how marketing teams actually operate. We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that's preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We're not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it's reshaping martech and presales. What You'll Do Run discovery with prospects — ask the right questions to understand business challenges, current tech stack, and what success looks like for them Deliver product demonstrations — not generic feature tours, but tailored sessions that connect our platform to the customer's specific use cases Build and present solution concepts — translate customer requirements into clear, compelling narratives around our technology Support the sales cycle end-to-end — from initial qualification through technical validation to close, working in lockstep with your AE Handle technical questions and objections — bridge the gap between what the customer's marketing and IT teams need to hear Prepare and deliver workshop-style sessions — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room Leverage AI tools proactively — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows Collaborate internally — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver Contribute to presales assets — demo environments, use case libraries, and reusable content that makes the whole team better What You Bring Fluent English (primary working language) and strong German — you can present, write, and hold business conversations in both Experience working with enterprise or mid-market customers — you understand how buying decisions are made in larger organisations Confidence presenting to groups — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room Strong communication and discovery skills — you listen well, ask structured questions, and explain technical concepts in business language Curiosity and structured thinking — you enjoy understanding how things work and can break down complex topics logically Active use of AI tools — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions 4+ years of professional experience in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role We explicitly welcome candidates from adjacent backgrounds. If you've spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you're ready to move into a presales role — we want to hear from you. Nice to Have Experience in SaaS, martech, or the broader digital marketing ecosystem Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines Hands-on experience delivering demos or running customer workshops Understanding of ecommerce platforms and digital marketing operations Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don't need to be an engineer, but you shouldn't be afraid of a JSON payload) Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting Additional European languages (French, Spanish, Dutch, etc.) — useful but not required Experience working directly with sales teams and navigating commercial conversations Why This Role Real growth path. We invest in developing Solution Consultants — not just deploying them. Work that matters commercially. You're not a demo jockey. You directly influence whether enterprise deals move forward and how they're shaped. Strong product. It's significantly easier to sell and consult on a platform that actually works. Ours does. AI-forward team. We actively encourage using AI tools to work smarter. You won't have to justify why you're using ChatGPT — you'll have to explain why you're not. Collaborative team. Presales here is respected, not an afterthought. You'll work closely with experienced AEs, product leaders, and fellow SCs who share what they know. EMEA scope from the UK. Broad exposure to different markets, industries, and buying cultures — with German as your edge for one of Europe's most important enterprise markets. Flexibility. Remote-friendly setup, with travel for key customer engagements and team events — not a road warrior schedule. #LI-SF1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote",1788801530000,"2026-10-08 05:27:31","2026-10-07T15:05:46-04:00","EUR",{"jsonldValid":14,"jsonld":26},{"id":69,"applyToken":70,"slug":71,"title":72,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":73,"country":74,"remote":14,"employmentType":75,"department":38,"content_html":76,"content_text":77,"years":20,"createdAt":63,"updatedAtISO":78,"postedAtISO":43,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":79,"schema":80},"c29f376c6b43d597c711fc1e69b30fa86999a770bb94b8f88e75d0cb144e9829","2378c4667d5d539e01cf9cd893fb6459211ceb2f266aa41b4c17397b0965dbff","senior-staff-product-architect-at-bloomreach-9d701faae5","Senior Staff Product Architect","Czechia","Czech Republic",[37],"\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Cp>\u003Cstrong>We're building a team of Product Architects at Bloomreach.\u003C/strong> As a Senior Staff Product Architect, you \u003Cstrong>own or co-own the architecture of a single product\u003C/strong>, with deliberate overlap across related products so architecture stays aligned where our products meet.\u003C/p>\n\u003Cp>\u003Cstrong>You are a product builder first.\u003C/strong> This is not a role for someone who cares about technology for its own sake: you take genuine part in \u003Cstrong>defining the product\u003C/strong> — what it should be, who it's for, why it matters — and you bring system-level technical judgment \u003Cem>into\u003C/em> that definition, not after it. You sit at the intersection of product and engineering: close enough to product decisions to co-shape them, and close enough to the code to know what you're talking about — you'll spend \u003Cstrong>20–30% of your time hands-on\u003C/strong>, coding or prototyping.\u003C/p>\n\u003Cp>\u003Cstrong>AI runs through everything you'll build.\u003C/strong> Our products are, to varying degrees, AI-led, and the architecture you own decides how well they get to be. You'll work with internal AI foundations such as our knowledge graph, and you'll use AI daily as a tool of your own craft — in design, prototyping, and analysis.\u003C/p>\n\u003Cp>It's a rare shape of seniority: \u003Cstrong>director-level scope and impact, zero direct reports\u003C/strong>. If you've led engineering teams and want your leverage back in product and technical judgment rather than people management, this role was designed for you. You will work \u003Cstrong>remotely (from Czechia / Slovakia)\u003C/strong>, but we are more than happy to meet you in our nice \u003Cstrong>offices in Bratislava, Brno or Prague\u003C/strong>.\u003C/p>\n\u003Ch1>What you'll do\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>Co-define the product with product managers and UX\u003C/strong> — from the earliest ideation through shaping. You're in the room before the roadmap is set, contributing to \u003Cem>what\u003C/em> we build and \u003Cem>why\u003C/em>, not only \u003Cem>how\u003C/em>\u003C/li>\n\u003Cli>\u003Cstrong>Constructively challenge PRDs\u003C/strong> and provide formal technical input and recommendations before work is prioritized\u003C/li>\n\u003Cli>\u003Cstrong>Lead or facilitate technical shaping\u003C/strong> of initiatives, matching your involvement to their complexity, with a clear escalation path to the VPs of Product and Engineering\u003C/li>\n\u003Cli>\u003Cstrong>Architect AI-led product capabilities\u003C/strong> — decide where AI belongs in the product, how it's grounded in our data and internal foundations (such as the knowledge graph), and how it stays reliable, safe, and cost-effective at scale\u003C/li>\n\u003Cli>\u003Cstrong>Maintain the architectural runway\u003C/strong> — keep enabling technical work identified and ready ahead of the roadmap, so product ambitions never stall on foundations\u003C/li>\n\u003Cli>\u003Cstrong>Own key technical tradeoffs and non-functional requirements\u003C/strong> for your product: scalability, reliability, security, cost\u003C/li>\n\u003Cli>\u003Cstrong>Drive cross-product architectural alignment\u003C/strong> through our architecture chapter, growing its review and challenge culture over time\u003C/li>\n\u003Cli>\u003Cstrong>Stay hands-on (20–30%)\u003C/strong> through coding and prototyping, using AI tooling as a first-class part of the work — your judgment stays grounded in the real system\u003C/li>\n\u003C/ul>\n\u003Ch1>What success looks like\u003C/h1>\n\u003Cp>Six months in, the products you architect show a \u003Cstrong>faster idea-to-implementation flow\u003C/strong> — above all a \u003Cstrong>shorter, clearer shaping phase\u003C/strong>: ideas reach engineering well-formed, technical risks surfaced early, fewer late reversals.\u003C/p>\n\u003Ch1>What you bring\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>A product builder's mindset\u003C/strong> — you've shaped what products became, not just how they were built, and you care about users and outcomes as much as systems\u003C/li>\n\u003Cli>A \u003Cstrong>Staff+ engineering background\u003C/strong> — you've operated at the level where your technical decisions shaped whole products\u003C/li>\n\u003Cli>\u003Cstrong>Strength in product conversations\u003C/strong> — you engage with product managers on the \u003Cem>why\u003C/em> and \u003Cem>what\u003C/em>, not just the \u003Cem>how\u003C/em>\u003C/li>\n\u003Cli>\u003Cstrong>Prior management experience\u003C/strong>, ideally as a \u003Cstrong>senior engineering manager\u003C/strong> — you understand how organizations ship software, and you've chosen technical leadership deliberately\u003C/li>\n\u003Cli>\u003Cstrong>Excellent stakeholder management\u003C/strong> — you build alignment across product, engineering, and leadership, and you challenge without friction\u003C/li>\n\u003Cli>\u003Cstrong>Fluency with AI on both sides\u003C/strong>: experience shaping products with AI/LLM capabilities, and a habit of using AI tools in your own work\u003C/li>\n\u003C/ul>\n\u003Ch1>Nice to have\u003C/h1>\n\u003Cul>\n\u003Cli>Experience as an \u003Cstrong>engineering director\u003C/strong>\u003C/li>\n\u003Cli>Experience as an \u003Cstrong>architect\u003C/strong>\u003C/li>\n\u003Cli>Experience with \u003Cstrong>marketing products or solutions\u003C/strong> (marketing automation, CDP, campaign tooling, martech)\u003C/li>\n\u003Cli>Experience with \u003Cstrong>knowledge graphs, agentic systems, or LLM-grounding architectures\u003C/strong> (RAG, tool use, evaluation)\u003C/li>\n\u003C/ul>\n\u003Ch1>How this role differs\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>Not a software architect in the classic sense\u003C/strong>: your scope is a product, not a codebase — you help shape \u003Cem>what\u003C/em> gets built, not only \u003Cem>how\u003C/em>\u003C/li>\n\u003Cli>\u003Cstrong>Not a product manager\u003C/strong>: the PM owns the roadmap and priorities; you co-own the product definition and own the technical judgment behind it\u003C/li>\n\u003Cli>\u003Cstrong>Not an engineering manager\u003C/strong>: no direct reports — your influence comes from insight and challenge, not line authority\u003C/li>\n\u003Cli>\u003Cstrong>Not a technologist for technology's sake\u003C/strong>: if the most interesting part of the job for you is the stack, this isn't the role\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-KP1\u003C/p>\u003Cp>The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.\u003C/p>\u003Cp>Base Salary Range\u003C/p>\u003Cp>1 840 000 Kč—2 300 000 Kč CZK\u003C/p>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're building a team of Product Architects at Bloomreach. As a Senior Staff Product Architect, you own or co-own the architecture of a single product , with deliberate overlap across related products so architecture stays aligned where our products meet. You are a product builder first. This is not a role for someone who cares about technology for its own sake: you take genuine part in defining the product — what it should be, who it's for, why it matters — and you bring system-level technical judgment into that definition, not after it. You sit at the intersection of product and engineering: close enough to product decisions to co-shape them, and close enough to the code to know what you're talking about — you'll spend 20–30% of your time hands-on , coding or prototyping. AI runs through everything you'll build. Our products are, to varying degrees, AI-led, and the architecture you own decides how well they get to be. You'll work with internal AI foundations such as our knowledge graph, and you'll use AI daily as a tool of your own craft — in design, prototyping, and analysis. It's a rare shape of seniority: director-level scope and impact, zero direct reports . If you've led engineering teams and want your leverage back in product and technical judgment rather than people management, this role was designed for you. You will work remotely (from Czechia / Slovakia) , but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague . What you'll do Co-define the product with product managers and UX — from the earliest ideation through shaping. You're in the room before the roadmap is set, contributing to what we build and why , not only how Constructively challenge PRDs and provide formal technical input and recommendations before work is prioritized Lead or facilitate technical shaping of initiatives, matching your involvement to their complexity, with a clear escalation path to the VPs of Product and Engineering Architect AI-led product capabilities — decide where AI belongs in the product, how it's grounded in our data and internal foundations (such as the knowledge graph), and how it stays reliable, safe, and cost-effective at scale Maintain the architectural runway — keep enabling technical work identified and ready ahead of the roadmap, so product ambitions never stall on foundations Own key technical tradeoffs and non-functional requirements for your product: scalability, reliability, security, cost Drive cross-product architectural alignment through our architecture chapter, growing its review and challenge culture over time Stay hands-on (20–30%) through coding and prototyping, using AI tooling as a first-class part of the work — your judgment stays grounded in the real system What success looks like Six months in, the products you architect show a faster idea-to-implementation flow — above all a shorter, clearer shaping phase : ideas reach engineering well-formed, technical risks surfaced early, fewer late reversals. What you bring A product builder's mindset — you've shaped what products became, not just how they were built, and you care about users and outcomes as much as systems A Staff+ engineering background — you've operated at the level where your technical decisions shaped whole products Strength in product conversations — you engage with product managers on the why and what , not just the how Prior management experience , ideally as a senior engineering manager — you understand how organizations ship software, and you've chosen technical leadership deliberately Excellent stakeholder management — you build alignment across product, engineering, and leadership, and you challenge without friction Fluency with AI on both sides : experience shaping products with AI/LLM capabilities, and a habit of using AI tools in your own work Nice to have Experience as an engineering director Experience as an architect Experience with marketing products or solutions (marketing automation, CDP, campaign tooling, martech) Experience with knowledge graphs, agentic systems, or LLM-grounding architectures (RAG, tool use, evaluation) How this role differs Not a software architect in the classic sense : your scope is a product, not a codebase — you help shape what gets built, not only how Not a product manager : the PM owns the roadmap and priorities; you co-own the product definition and own the technical judgment behind it Not an engineering manager : no direct reports — your influence comes from insight and challenge, not line authority Not a technologist for technology's sake : if the most interesting part of the job for you is the stack, this isn't the role #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 1 840 000 Kč—2 300 000 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote","2026-09-18 19:25:14","CZK",{"jsonldValid":14,"jsonld":26},{"id":82,"applyToken":83,"slug":84,"title":72,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":85,"country":85,"remote":14,"employmentType":86,"department":38,"content_html":87,"content_text":88,"years":20,"createdAt":63,"updatedAtISO":89,"postedAtISO":43,"hasSalary":14,"salaryMin":90,"salaryMax":91,"currency":66,"schema":92},"3fac579ac2614a8d3a02d97b8b9bfb298dd388904a4d2b588b66003cb8a40e52","f980cb6a2ffa2261ac3e31f0585b4aa0abc651305568871f24ddbcd28739bba7","senior-staff-product-architect-at-bloomreach-c96063f4ae","Slovakia",[37],"\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Cp>\u003Cstrong>We're building a team of Product Architects at Bloomreach.\u003C/strong> As a Senior Staff Product Architect, you \u003Cstrong>own or co-own the architecture of a single product\u003C/strong>, with deliberate overlap across related products so architecture stays aligned where our products meet.\u003C/p>\n\u003Cp>\u003Cstrong>You are a product builder first.\u003C/strong> This is not a role for someone who cares about technology for its own sake: you take genuine part in \u003Cstrong>defining the product\u003C/strong> — what it should be, who it's for, why it matters — and you bring system-level technical judgment \u003Cem>into\u003C/em> that definition, not after it. You sit at the intersection of product and engineering: close enough to product decisions to co-shape them, and close enough to the code to know what you're talking about — you'll spend \u003Cstrong>20–30% of your time hands-on\u003C/strong>, coding or prototyping.\u003C/p>\n\u003Cp>\u003Cstrong>AI runs through everything you'll build.\u003C/strong> Our products are, to varying degrees, AI-led, and the architecture you own decides how well they get to be. You'll work with internal AI foundations such as our knowledge graph, and you'll use AI daily as a tool of your own craft — in design, prototyping, and analysis.\u003C/p>\n\u003Cp>It's a rare shape of seniority: \u003Cstrong>director-level scope and impact, zero direct reports\u003C/strong>. If you've led engineering teams and want your leverage back in product and technical judgment rather than people management, this role was designed for you. You will work \u003Cstrong>remotely (from Czechia / Slovakia)\u003C/strong>, but we are more than happy to meet you in our nice \u003Cstrong>offices in Bratislava, Brno or Prague\u003C/strong>.\u003C/p>\n\u003Ch1>What you'll do\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>Co-define the product with product managers and UX\u003C/strong> — from the earliest ideation through shaping. You're in the room before the roadmap is set, contributing to \u003Cem>what\u003C/em> we build and \u003Cem>why\u003C/em>, not only \u003Cem>how\u003C/em>\u003C/li>\n\u003Cli>\u003Cstrong>Constructively challenge PRDs\u003C/strong> and provide formal technical input and recommendations before work is prioritized\u003C/li>\n\u003Cli>\u003Cstrong>Lead or facilitate technical shaping\u003C/strong> of initiatives, matching your involvement to their complexity, with a clear escalation path to the VPs of Product and Engineering\u003C/li>\n\u003Cli>\u003Cstrong>Architect AI-led product capabilities\u003C/strong> — decide where AI belongs in the product, how it's grounded in our data and internal foundations (such as the knowledge graph), and how it stays reliable, safe, and cost-effective at scale\u003C/li>\n\u003Cli>\u003Cstrong>Maintain the architectural runway\u003C/strong> — keep enabling technical work identified and ready ahead of the roadmap, so product ambitions never stall on foundations\u003C/li>\n\u003Cli>\u003Cstrong>Own key technical tradeoffs and non-functional requirements\u003C/strong> for your product: scalability, reliability, security, cost\u003C/li>\n\u003Cli>\u003Cstrong>Drive cross-product architectural alignment\u003C/strong> through our architecture chapter, growing its review and challenge culture over time\u003C/li>\n\u003Cli>\u003Cstrong>Stay hands-on (20–30%)\u003C/strong> through coding and prototyping, using AI tooling as a first-class part of the work — your judgment stays grounded in the real system\u003C/li>\n\u003C/ul>\n\u003Ch1>What success looks like\u003C/h1>\n\u003Cp>Six months in, the products you architect show a \u003Cstrong>faster idea-to-implementation flow\u003C/strong> — above all a \u003Cstrong>shorter, clearer shaping phase\u003C/strong>: ideas reach engineering well-formed, technical risks surfaced early, fewer late reversals.\u003C/p>\n\u003Ch1>What you bring\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>A product builder's mindset\u003C/strong> — you've shaped what products became, not just how they were built, and you care about users and outcomes as much as systems\u003C/li>\n\u003Cli>A \u003Cstrong>Staff+ engineering background\u003C/strong> — you've operated at the level where your technical decisions shaped whole products\u003C/li>\n\u003Cli>\u003Cstrong>Strength in product conversations\u003C/strong> — you engage with product managers on the \u003Cem>why\u003C/em> and \u003Cem>what\u003C/em>, not just the \u003Cem>how\u003C/em>\u003C/li>\n\u003Cli>\u003Cstrong>Prior management experience\u003C/strong>, ideally as a \u003Cstrong>senior engineering manager\u003C/strong> — you understand how organizations ship software, and you've chosen technical leadership deliberately\u003C/li>\n\u003Cli>\u003Cstrong>Excellent stakeholder management\u003C/strong> — you build alignment across product, engineering, and leadership, and you challenge without friction\u003C/li>\n\u003Cli>\u003Cstrong>Fluency with AI on both sides\u003C/strong>: experience shaping products with AI/LLM capabilities, and a habit of using AI tools in your own work\u003C/li>\n\u003C/ul>\n\u003Ch1>Nice to have\u003C/h1>\n\u003Cul>\n\u003Cli>Experience as an \u003Cstrong>engineering director\u003C/strong>\u003C/li>\n\u003Cli>Experience as an \u003Cstrong>architect\u003C/strong>\u003C/li>\n\u003Cli>Experience with \u003Cstrong>marketing products or solutions\u003C/strong> (marketing automation, CDP, campaign tooling, martech)\u003C/li>\n\u003Cli>Experience with \u003Cstrong>knowledge graphs, agentic systems, or LLM-grounding architectures\u003C/strong> (RAG, tool use, evaluation)\u003C/li>\n\u003C/ul>\n\u003Ch1>How this role differs\u003C/h1>\n\u003Cul>\n\u003Cli>\u003Cstrong>Not a software architect in the classic sense\u003C/strong>: your scope is a product, not a codebase — you help shape \u003Cem>what\u003C/em> gets built, not only \u003Cem>how\u003C/em>\u003C/li>\n\u003Cli>\u003Cstrong>Not a product manager\u003C/strong>: the PM owns the roadmap and priorities; you co-own the product definition and own the technical judgment behind it\u003C/li>\n\u003Cli>\u003Cstrong>Not an engineering manager\u003C/strong>: no direct reports — your influence comes from insight and challenge, not line authority\u003C/li>\n\u003Cli>\u003Cstrong>Not a technologist for technology's sake\u003C/strong>: if the most interesting part of the job for you is the stack, this isn't the role\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-KP1\u003C/p>\u003Cp>The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.\u003C/p>\u003Cp>Base Salary Range\u003C/p>\u003Cp>€62.200—€77.500 EUR\u003C/p>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're building a team of Product Architects at Bloomreach. As a Senior Staff Product Architect, you own or co-own the architecture of a single product , with deliberate overlap across related products so architecture stays aligned where our products meet. You are a product builder first. This is not a role for someone who cares about technology for its own sake: you take genuine part in defining the product — what it should be, who it's for, why it matters — and you bring system-level technical judgment into that definition, not after it. You sit at the intersection of product and engineering: close enough to product decisions to co-shape them, and close enough to the code to know what you're talking about — you'll spend 20–30% of your time hands-on , coding or prototyping. AI runs through everything you'll build. Our products are, to varying degrees, AI-led, and the architecture you own decides how well they get to be. You'll work with internal AI foundations such as our knowledge graph, and you'll use AI daily as a tool of your own craft — in design, prototyping, and analysis. It's a rare shape of seniority: director-level scope and impact, zero direct reports . If you've led engineering teams and want your leverage back in product and technical judgment rather than people management, this role was designed for you. You will work remotely (from Czechia / Slovakia) , but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague . What you'll do Co-define the product with product managers and UX — from the earliest ideation through shaping. You're in the room before the roadmap is set, contributing to what we build and why , not only how Constructively challenge PRDs and provide formal technical input and recommendations before work is prioritized Lead or facilitate technical shaping of initiatives, matching your involvement to their complexity, with a clear escalation path to the VPs of Product and Engineering Architect AI-led product capabilities — decide where AI belongs in the product, how it's grounded in our data and internal foundations (such as the knowledge graph), and how it stays reliable, safe, and cost-effective at scale Maintain the architectural runway — keep enabling technical work identified and ready ahead of the roadmap, so product ambitions never stall on foundations Own key technical tradeoffs and non-functional requirements for your product: scalability, reliability, security, cost Drive cross-product architectural alignment through our architecture chapter, growing its review and challenge culture over time Stay hands-on (20–30%) through coding and prototyping, using AI tooling as a first-class part of the work — your judgment stays grounded in the real system What success looks like Six months in, the products you architect show a faster idea-to-implementation flow — above all a shorter, clearer shaping phase : ideas reach engineering well-formed, technical risks surfaced early, fewer late reversals. What you bring A product builder's mindset — you've shaped what products became, not just how they were built, and you care about users and outcomes as much as systems A Staff+ engineering background — you've operated at the level where your technical decisions shaped whole products Strength in product conversations — you engage with product managers on the why and what , not just the how Prior management experience , ideally as a senior engineering manager — you understand how organizations ship software, and you've chosen technical leadership deliberately Excellent stakeholder management — you build alignment across product, engineering, and leadership, and you challenge without friction Fluency with AI on both sides : experience shaping products with AI/LLM capabilities, and a habit of using AI tools in your own work Nice to have Experience as an engineering director Experience as an architect Experience with marketing products or solutions (marketing automation, CDP, campaign tooling, martech) Experience with knowledge graphs, agentic systems, or LLM-grounding architectures (RAG, tool use, evaluation) How this role differs Not a software architect in the classic sense : your scope is a product, not a codebase — you help shape what gets built, not only how Not a product manager : the PM owns the roadmap and priorities; you co-own the product definition and own the technical judgment behind it Not an engineering manager : no direct reports — your influence comes from insight and challenge, not line authority Not a technologist for technology's sake : if the most interesting part of the job for you is the stack, this isn't the role #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range €62.200—€77.500 EUR More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote","2026-09-18 19:25:22",62200,77500,{"jsonldValid":14,"jsonld":26},{"id":94,"applyToken":95,"slug":96,"title":97,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":98,"department":60,"content_html":99,"content_text":100,"years":20,"createdAt":101,"updatedAtISO":102,"postedAtISO":103,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":104},"4b4af55dfecafcd63f64f806fc6c6b0b0cd90f967afd6ed4106956782ab5cc81","056befe76a08b171a2d510bd70f37625f853da4a60d359319f46e42e4dda760a","senior-solutions-consultant-dach-at-bloomreach-e8733970d1","Senior Solutions Consultant (DACH)",[37],"\u003Cp>Bloomreach is building the world’s premier \u003Cstrong>agentic platform for personalization\u003C/strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the \u003Cstrong>\u003Cem>entire\u003C/em>\u003C/strong> customer journey.\u003C/p>\n\u003Cul>\n\u003Cli>We're taking \u003Cstrong>autonomous search\u003C/strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.\u003C/li>\n\u003Cli>We’re making \u003Cstrong>conversational shopping\u003C/strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.\u003C/li>\n\u003Cli>We're designing the future of \u003Cstrong>autonomous marketing\u003C/strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.\u003C/li>\n\u003C/ul>\n\u003Cp>And we're building all of that on the intelligence of a single AI engine — \u003Cstrong>Loomi \u003C/strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.\u003C/p>\u003Cp>We're looking for a Solution Consultant to join our presales team covering EMEA, based in the UK. \u003Cstrong>Fluent German is required for this position.\u003C/strong>\u003C/p>\n\u003Cp>This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won't be writing code all day — but you'll need to understand how data flows, integrations work, and how marketing teams actually operate.\u003C/p>\n\u003Cp>We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that's preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We're not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it's reshaping martech and presales.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Run discovery with prospects\u003C/strong> — ask the right questions to understand business challenges, current tech stack, and what success looks like for them\u003C/li>\n\u003Cli>\u003Cstrong>Deliver product demonstrations\u003C/strong> — not generic feature tours, but tailored sessions that connect our platform to the customer's specific use cases\u003C/li>\n\u003Cli>\u003Cstrong>Build and present solution concepts\u003C/strong> — translate customer requirements into clear, compelling narratives around our technology\u003C/li>\n\u003Cli>\u003Cstrong>Support the sales cycle end-to-end\u003C/strong> — from initial qualification through technical validation to close, working in lockstep with your AE\u003C/li>\n\u003Cli>\u003Cstrong>Handle technical questions and objections\u003C/strong> — bridge the gap between what the customer's marketing and IT teams need to hear\u003C/li>\n\u003Cli>\u003Cstrong>Prepare and deliver workshop-style sessions\u003C/strong> — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room\u003C/li>\n\u003Cli>\u003Cstrong>Leverage AI tools proactively\u003C/strong> — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows\u003C/li>\n\u003Cli>\u003Cstrong>Collaborate internally\u003C/strong> — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver\u003C/li>\n\u003Cli>\u003Cstrong>Contribute to presales assets\u003C/strong> — demo environments, use case libraries, and reusable content that makes the whole team better\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Fluent English\u003C/strong> (primary working language) and \u003Cstrong>strong German\u003C/strong> — you can present, write, and hold business conversations in both\u003C/li>\n\u003Cli>\u003Cstrong>Based in the UK\u003C/strong>, comfortable covering EMEA with occasional travel for key customer meetings, workshops, and team events\u003C/li>\n\u003Cli>\u003Cstrong>Experience working with enterprise or mid-market customers\u003C/strong> — you understand how buying decisions are made in larger organisations\u003C/li>\n\u003Cli>\u003Cstrong>Confidence presenting to groups\u003C/strong> — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room\u003C/li>\n\u003Cli>\u003Cstrong>Strong communication and discovery skills\u003C/strong> — you listen well, ask structured questions, and explain technical concepts in business language\u003C/li>\n\u003Cli>\u003Cstrong>Curiosity and structured thinking\u003C/strong> — you enjoy understanding how things work and can break down complex topics logically\u003C/li>\n\u003Cli>\u003Cstrong>Active use of AI tools\u003C/strong> — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions\u003C/li>\n\u003Cli>\u003Cstrong>2–5 years of professional experience\u003C/strong> in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>We explicitly welcome candidates from adjacent backgrounds. If you've spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you're ready to move into a presales role — we want to hear from you.\u003C/em>\u003C/p>\n\u003Ch2>\u003Cstrong>Nice to Have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience in SaaS, martech, or the broader digital marketing ecosystem\u003C/li>\n\u003Cli>Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines\u003C/li>\n\u003Cli>Hands-on experience delivering demos or running customer workshops\u003C/li>\n\u003Cli>Understanding of ecommerce platforms and digital marketing operations\u003C/li>\n\u003Cli>Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don't need to be an engineer, but you shouldn't be afraid of a JSON payload)\u003C/li>\n\u003Cli>Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting\u003C/li>\n\u003Cli>Additional European languages (French, Spanish, Dutch, etc.) — useful but not required\u003C/li>\n\u003Cli>Experience working directly with sales teams and navigating commercial conversations\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What Success Looks Like After 12 Months\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>You independently run discovery and demo cycles for mid-market and enterprise opportunities across EMEA\u003C/li>\n\u003Cli>AEs actively want you on their deals because you make the conversation better\u003C/li>\n\u003Cli>Customers leave your sessions with a clear understanding of how the platform fits their world — not just what buttons it has\u003C/li>\n\u003Cli>You've built a working knowledge of our platform, key use cases, and competitive landscape\u003C/li>\n\u003Cli>You use AI tools as a natural part of your workflow — and you've probably shown the team a few tricks they hadn't thought of\u003C/li>\n\u003Cli>You contribute ideas and content that improve how the presales team operates\u003C/li>\n\u003Cli>You're developing toward owning more complex, strategic engagements\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Why This Role\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Real growth path.\u003C/strong> We invest in developing Solution Consultants — not just deploying them.\u003C/li>\n\u003Cli>\u003Cstrong>Work that matters commercially.\u003C/strong> You're not a demo jockey. You directly influence whether enterprise deals move forward and how they're shaped.\u003C/li>\n\u003Cli>\u003Cstrong>Strong product.\u003C/strong> It's significantly easier to sell and consult on a platform that actually works. Ours does.\u003C/li>\n\u003Cli>\u003Cstrong>AI-forward team.\u003C/strong> We actively encourage using AI tools to work smarter. You won't have to justify why you're using ChatGPT — you'll have to explain why you're not.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborative team.\u003C/strong> Presales here is respected, not an afterthought. You'll work closely with experienced AEs, product leaders, and fellow SCs who share what they know.\u003C/li>\n\u003Cli>\u003Cstrong>EMEA scope from the UK.\u003C/strong> Broad exposure to different markets, industries, and buying cultures — with German as your edge for one of Europe's most important enterprise markets.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Flexibility.\u003C/strong> Remote-friendly setup within the UK, with travel for key customer engagements and team events — not a road warrior schedule.\u003C/p>\n\u003Cp>#LI-SF1\u003C/p>\u003Ch2>More things you'll like about Bloomreach:\u003C/h2>\n\u003Ch3>\u003Cstrong>Culture:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We believe in flexible working hours to accommodate your working style.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We work virtual-first with several Bloomreach Hubs available across three continents.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize company events to experience the global spirit of the company and get excited about what's ahead.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Personal Development:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Well-being:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Subscription to Calm - sleep and meditation app.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We facilitate sports, yoga, and meditation opportunities for each other.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Extended parental leave up to 26 calendar weeks for Primary Caregivers.*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Everyone gets to participate in the company's success through the company performance bonus.*\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We offer an employee referral bonus of up to $3,000!\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>We reward & celebrate work anniversaries -- Bloomversaries!*\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Excited? Join us and transform the future of commerce experiences!\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!\u003C/em>\u003C/p>\n\u003Chr>\n\u003Cp>\u003Cem>Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.\u003C/em>\u003C/p>\n\u003Cp>#LI-Remote\u003C/p>","Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We're looking for a Solution Consultant to join our presales team covering EMEA, based in the UK. Fluent German is required for this position. This is a customer-facing, consultative role. You'll run discovery conversations, deliver tailored product demonstrations, and translate complex platform capabilities into clear business outcomes. You won't be writing code all day — but you'll need to understand how data flows, integrations work, and how marketing teams actually operate. We also expect you to be curious about AI and actively use AI tools in your day-to-day work — whether that's preparing for demos, researching prospects, building content, or finding smarter ways to get things done. We're not looking for an AI engineer, but for someone who naturally reaches for AI as a productivity multiplier and stays current with how it's reshaping martech and presales. What You'll Do Run discovery with prospects — ask the right questions to understand business challenges, current tech stack, and what success looks like for them Deliver product demonstrations — not generic feature tours, but tailored sessions that connect our platform to the customer's specific use cases Build and present solution concepts — translate customer requirements into clear, compelling narratives around our technology Support the sales cycle end-to-end — from initial qualification through technical validation to close, working in lockstep with your AE Handle technical questions and objections — bridge the gap between what the customer's marketing and IT teams need to hear Prepare and deliver workshop-style sessions — for mid-market and enterprise evaluation processes, often with multiple stakeholders in the room Leverage AI tools proactively — use AI assistants, copilots, and automation to accelerate research, demo prep, content creation, and internal workflows Collaborate internally — work with Product, Customer Success, and Professional Services to ensure what we propose is what we can deliver Contribute to presales assets — demo environments, use case libraries, and reusable content that makes the whole team better What You Bring Fluent English (primary working language) and strong German — you can present, write, and hold business conversations in both Based in the UK , comfortable covering EMEA with occasional travel for key customer meetings, workshops, and team events Experience working with enterprise or mid-market customers — you understand how buying decisions are made in larger organisations Confidence presenting to groups — whether it's a 1:1 with a Head of CRM or a room of 15 stakeholders, you hold the room Strong communication and discovery skills — you listen well, ask structured questions, and explain technical concepts in business language Curiosity and structured thinking — you enjoy understanding how things work and can break down complex topics logically Active use of AI tools — you already use ChatGPT, Claude, or similar tools in your work and you're genuinely interested in how AI is changing the way we sell, consult, and build solutions 2–5 years of professional experience in a relevant field — this could be presales, solution consulting, technical consulting, digital/CRM agency work, martech consulting, implementation consulting, technical account management, or a similar customer-facing role We explicitly welcome candidates from adjacent backgrounds. If you've spent the last few years configuring marketing platforms, running client workshops at a digital agency, or consulting on CX strategy — and you're ready to move into a presales role — we want to hear from you. Nice to Have Experience in SaaS, martech, or the broader digital marketing ecosystem Familiarity with CDPs, CRM platforms, marketing automation tools, or personalisation engines Hands-on experience delivering demos or running customer workshops Understanding of ecommerce platforms and digital marketing operations Basic technical literacy — APIs, data integrations, webhooks, SQL, or similar (you don't need to be an engineer, but you shouldn't be afraid of a JSON payload) Experience using AI for content generation, prospect research, or workflow automation beyond basic prompting Additional European languages (French, Spanish, Dutch, etc.) — useful but not required Experience working directly with sales teams and navigating commercial conversations What Success Looks Like After 12 Months You independently run discovery and demo cycles for mid-market and enterprise opportunities across EMEA AEs actively want you on their deals because you make the conversation better Customers leave your sessions with a clear understanding of how the platform fits their world — not just what buttons it has You've built a working knowledge of our platform, key use cases, and competitive landscape You use AI tools as a natural part of your workflow — and you've probably shown the team a few tricks they hadn't thought of You contribute ideas and content that improve how the presales team operates You're developing toward owning more complex, strategic engagements Why This Role Real growth path. We invest in developing Solution Consultants — not just deploying them. Work that matters commercially. You're not a demo jockey. You directly influence whether enterprise deals move forward and how they're shaped. Strong product. It's significantly easier to sell and consult on a platform that actually works. Ours does. AI-forward team. We actively encourage using AI tools to work smarter. You won't have to justify why you're using ChatGPT — you'll have to explain why you're not. Collaborative team. Presales here is respected, not an afterthought. You'll work closely with experienced AEs, product leaders, and fellow SCs who share what they know. EMEA scope from the UK. Broad exposure to different markets, industries, and buying cultures — with German as your edge for one of Europe's most important enterprise markets. Flexibility. Remote-friendly setup within the UK, with travel for key customer engagements and team events — not a road warrior schedule. #LI-SF1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote",1787109683000,"2026-10-09 01:55:16","2026-08-12T09:29:04.000Z",{"jsonldValid":14,"jsonld":26},1791880970944]