[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"$fB4JR9cZDYQbcK3YPqa20ORMNCrnYCwAu7GP2J2ekOQ4":3,"$fymI_ggILQnaFKyBOzByXK2_u97dgTE4VKFhOzRrtY2k":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":23,"salaryMax":24,"currency":25,"schema":26},"70219479e3822a675e1f521e8e3e5bacdbcadd4a497fd17e5a8ca8f130a29629","customer-success-manager-at-commvault-b75aa9be73","Customer Success Manager","Commvault","https://logo.clearbit.com/commvault.com","Commvault is the gold standard in cyber resilience, helping customers prevail against ransomware at the lowest TCO.","Data Security Software Products","United States",false,[15],"Full-time","Customer Success","\u003Cp>\u003Cstrong>Recruitment Fraud Alert\u003C/strong>\u003C/p>\n\u003Cp>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  \u003C/p>\n\u003Cp>\u003Cstrong>What to know:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Commvault does \u003Cem>not\u003C/em> conduct interviews by email or text.\u003C/li>\n\u003Cli>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.\u003C/li>\n\u003C/ul>\n\u003Cp>If you suspect a recruiting scam, please contact us at \u003Cu>wwrecruitingteam@commvault.com \u003C/u>\u003C/p>\n\n\u003Cp>\u003Cstrong>About Commvault\u003C/strong> \u003C/p>\n\u003Cp>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. \u003C/p>\u003Ch4>\u003Cstrong>Job Description Overview\u003C/strong>\u003C/h4>\n\u003Cp>As a \u003Cstrong>Customer Success Manager (CSM)\u003C/strong> you will use data-driven methodologies to drive onboarding, adoption, expansion, and renewals at scale. You will engage customers through multiple channels including email, in-app guides, online communities, and targeted 1:1 interactions across your assigned region or customer segment.\u003C/p>\n\u003Cp>Customers supported by the Success team require personalized, scalable engagement models with simplified processes for onboarding, adoption, expansion, and renewals. Your ability to personalize at scale will be critical in delivering world-class customer experiences while meeting revenue, sentiment, and retention goals.\u003C/p>\n\u003Ch4>\u003Cstrong>Position Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Leverage Gainsight and other communication technologies to drive customer onboarding, adoption, and expansion across the Commvault portfolio\u003C/li>\n\u003Cli>Design and execute messaging campaigns, including content and email sequences, using Gainsight and Marketo to support retention and expansion outcomes\u003C/li>\n\u003Cli>Provide feedback on new and existing email sequences to continuously improve the customer experience with Commvault technologies\u003C/li>\n\u003Cli>Execute customer engagement goals defined in the Customer Journey Map, ensuring required touchpoints and feedback loops are completed\u003C/li>\n\u003Cli>Collaborate with the broader Success team to develop and implement new digital engagement initiatives that enable personalization at scale\u003C/li>\n\u003Cli>Identify and mitigate customer risk through direct interactions, CSAT feedback, and internal shared mailboxes for customer communications\u003C/li>\n\u003Cli>Engage customers through scheduled, recurring feedback sessions to identify risks and uncover expansion opportunities\u003C/li>\n\u003Cli>Proactively drive expansion by analyzing subscription consumption trends and internal business data to identify opportunities to protect additional customer data and infrastructure\u003C/li>\n\u003Cli>Escalate issues proactively with internal teams when customer contact data is inaccurate or when customers are unresponsive to engagement efforts\u003C/li>\n\u003Cli>Ensure customers meet defined Time to Onboard, Time to Adopt, and Time to Value SLAs as set by Customer Success Leadership for your assigned segment or book of business\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Position Requirements\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Minimum of 2 years of experience in account management or a customer-facing role focused on engagement and outcome delivery\u003C/li>\n\u003Cli>Experience with Customer Success methodologies, including managing expansion and renewal cycles\u003C/li>\n\u003Cli>Strong passion for customer experience and a demonstrated ability to improve end-to-end customer outcomes\u003C/li>\n\u003Cli>Familiarity with digital customer engagement platforms such as Gainsight and email campaign development\u003C/li>\n\u003Cli>Ability to independently navigate ambiguity and guide customers to success in a fast-paced SaaS environment with evolving product functionality\u003C/li>\n\u003Cli>Working knowledge of data center operations, including networking, storage, compute, virtualization, databases, and Backup as a Service solutions\u003C/li>\n\u003Cli>Ability to complete assigned technical enablement training while managing a high volume of customer interactions\u003C/li>\n\u003Cli>Experience with Gainsight and Journey Orchestrator is a plus\u003C/li>\n\u003Cli>Technical certifications, college degree, or equivalent experience in data management, cloud services, or SaaS\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You'll Love Working Here Because\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Continuous professional development and product training.\u003C/li>\n\u003Cli>Clear career growth and advancement opportunities.\u003C/li>\n\u003Cli>Inclusive company culture.\u003C/li>\n\u003Cli>Comprehensive global benefits package.\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-PK1\u003Cbr>#LI-Remote\u003C/p>\u003Cp>Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.\u003C/p>\u003Cp>Pay Range\u003C/p>\u003Cp>$72,250—$126,500 USD\u003C/p>\n\u003Cp>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.\u003C/p>\n\u003Cp>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.\u003C/p>\n\n\u003Cp>Commvault's Privacy Policy \u003C/p>","Recruitment Fraud Alert\nWe’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  \nWhat to know:\n\nCommvault does not conduct interviews by email or text.\nWe will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.\n\nIf you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com \n\nAbout Commvault \nCommvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. Job Description Overview\nAs a Customer Success Manager (CSM) you will use data-driven methodologies to drive onboarding, adoption, expansion, and renewals at scale. You will engage customers through multiple channels including email, in-app guides, online communities, and targeted 1:1 interactions across your assigned region or customer segment.\nCustomers supported by the Success team require personalized, scalable engagement models with simplified processes for onboarding, adoption, expansion, and renewals. Your ability to personalize at scale will be critical in delivering world-class customer experiences while meeting revenue, sentiment, and retention goals.\nPosition Responsibilities\n\nLeverage Gainsight and other communication technologies to drive customer onboarding, adoption, and expansion across the Commvault portfolio\nDesign and execute messaging campaigns, including content and email sequences, using Gainsight and Marketo to support retention and expansion outcomes\nProvide feedback on new and existing email sequences to continuously improve the customer experience with Commvault technologies\nExecute customer engagement goals defined in the Customer Journey Map, ensuring required touchpoints and feedback loops are completed\nCollaborate with the broader Success team to develop and implement new digital engagement initiatives that enable personalization at scale\nIdentify and mitigate customer risk through direct interactions, CSAT feedback, and internal shared mailboxes for customer communications\nEngage customers through scheduled, recurring feedback sessions to identify risks and uncover expansion opportunities\nProactively drive expansion by analyzing subscription consumption trends and internal business data to identify opportunities to protect additional customer data and infrastructure\nEscalate issues proactively with internal teams when customer contact data is inaccurate or when customers are unresponsive to engagement efforts\nEnsure customers meet defined Time to Onboard, Time to Adopt, and Time to Value SLAs as set by Customer Success Leadership for your assigned segment or book of business\n\nPosition Requirements\n\nMinimum of 2 years of experience in account management or a customer-facing role focused on engagement and outcome delivery\nExperience with Customer Success methodologies, including managing expansion and renewal cycles\nStrong passion for customer experience and a demonstrated ability to improve end-to-end customer outcomes\nFamiliarity with digital customer engagement platforms such as Gainsight and email campaign development\nAbility to independently navigate ambiguity and guide customers to success in a fast-paced SaaS environment with evolving product functionality\nWorking knowledge of data center operations, including networking, storage, compute, virtualization, databases, and Backup as a Service solutions\nAbility to complete assigned technical enablement training while managing a high volume of customer interactions\nExperience with Gainsight and Journey Orchestrator is a plus\nTechnical certifications, college degree, or equivalent experience in data management, cloud services, or SaaS\n\nYou'll Love Working Here Because\n\nContinuous professional development and product training.\nClear career growth and advancement opportunities.\nInclusive company culture.\nComprehensive global benefits package.\n\n#LI-PK1#LI-RemoteThank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.Pay Range$72,250—$126,500 USD\nCommvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.\nCommvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.\n\nCommvault's Privacy Policy",0,1788283548000,"2026-09-01 19:26:10","2026-09-01T17:40:55.000Z",72250,126500,"USD",{"jsonldValid":13,"jsonld":27},"",{"jobs":29},[30,44,62,75,86,100],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":34,"department":35,"content_html":36,"content_text":37,"years":19,"createdAt":38,"updatedAtISO":39,"postedAtISO":40,"hasSalary":13,"salaryMin":41,"salaryMax":42,"currency":25,"schema":43},"e853a5ea99224be17efea3d8e1fc2b965b141b71a6a1e2f64d499886e3eb7f95","manager-marketing-technology-at-commvault-da224241c8","Manager, Marketing Technology",[15],"Other","\u003Cp>\u003Cstrong>Recruitment Fraud Alert\u003C/strong>\u003C/p>\n\u003Cp>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  \u003C/p>\n\u003Cp>\u003Cstrong>What to know:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Commvault does \u003Cem>not\u003C/em> conduct interviews by email or text.\u003C/li>\n\u003Cli>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.\u003C/li>\n\u003C/ul>\n\u003Cp>If you suspect a recruiting scam, please contact us at \u003Cu>wwrecruitingteam@commvault.com \u003C/u>\u003C/p>\n\n\u003Cp>\u003Cstrong>About Commvault\u003C/strong> \u003C/p>\n\u003Cp>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. \u003C/p>\u003Cp>The Manager, Marketing Technology owns Commvault’s Adobe Solution Suite and field marketing event technology platforms, accountable for both their day-to-day reliability and their long-term evolution. This role defines how the platforms scale, integrates new capabilities, and directly shapes how the marketing organization executes and measures demand programs. The primary technical scope covers Adobe Marketo Engage, Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). This role also supports Adobe Real-Time CDP, Target, and GenStudio, scoped to user management and field mapping.\u003C/p>\n\u003Cp>Beyond the Adobe stack, this role administers Knak and Splash in support of the Field Marketing team, and provides technology leadership for Commvault’s SHIFT user conference and roadshow programs. As the team’s representative to the Marketing AI Council, this role has direct ownership of evaluating, piloting, and operationalizing AI-powered capabilities across the MarTech stack. The Manager, Marketing Technology builds close partnerships with the Digital, Campaign, Field Marketing, and Business Technology teams to deliver a stack that is not only stable, but continuously improving.\u003C/p>\n\n\u003Cp>\u003Cstrong>Position Responsibilities:\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cem>Adobe Solution Suite Administration\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as primary platform administrator for Adobe Marketo Engage, including program architecture, lead lifecycle management, scoring models, smart list governance, and integration health.\u003C/li>\n\u003Cli>Manage Adobe Journey Optimizer (AJO) campaign and journey configuration, ensuring proper audience targeting, channel orchestration, and content personalization in collaboration with campaign teams.\u003C/li>\n\u003Cli>Support Customer Journey Analytics (CJA) data views, workspace setup, and reporting infrastructure in partnership with Marketing Analytics.\u003C/li>\n\u003Cli>Monitor platform performance, maintain technical documentation, and proactively identify and resolve integration or configuration issues across the Adobe stack.\u003C/li>\n\u003Cli>Serve as the internal subject matter expert for Adobe platform capabilities, driving adoption and enabling marketing stakeholders through training and best practice guidance.\u003C/li>\n\u003Cli>Define and maintain a platform roadmap for the Adobe Solution Suite, including capability gaps, consolidation opportunities, and net-new features that advance marketing performance and scalability.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Field Marketing Technology – Knak & Splash\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Administer Knak for email and landing page template management, user access, and platform governance in support of field marketing campaign execution.\u003C/li>\n\u003Cli>Manage Splash event technology platform, including event setup, registration configuration, user access, and integration with Marketo and Salesforce (SFDC).\u003C/li>\n\u003Cli>Partner with the Field Marketing team to ensure both platforms are properly configured, integrated, and optimized to support pipeline-generating programs.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Event Technology Support – SHIFT & Roadshows\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Provide marketing technology support for Commvault’s annual SHIFT user conference, including event registration systems and attendee journey orchestration.\u003C/li>\n\u003Cli>Support roadshow programs with technology setup, registration workflows, lead capture, and post-event data integration back into Marketo and SFDC.\u003C/li>\n\u003Cli>Collaborate with event, demand generation, and marketing operations stakeholders to ensure seamless technology execution before, during, and after events.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Cross-Functional Collaboration & Governance\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with the Digital, Campaign, Field Marketing, and Business Technology teams to maintain integration health across the broader MarTech stack.\u003C/li>\n\u003Cli>Contribute to MarTech governance practices including user access management, platform documentation, change management processes, and vendor relationship support.\u003C/li>\n\u003Cli>Identify opportunities to improve platform efficiency, reduce technical debt, and enhance marketing team self-sufficiency through automation and tooling improvements.\u003C/li>\n\u003Cli>Partner with the Marketing AI Council on the evaluation and enablement of AI features and agentic workflows across the MarTech stack, helping operationalize intelligent automation into day-to-day marketing execution.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>People Management\u003C/em>\u003C/p>\n\n\u003Cul>\n\u003Cli>Directly manage 1 Marketing Technology Specialist, providing day-to-day direction, workload prioritization, and ongoing performance feedback.\u003C/li>\n\u003Cli>Coach and develop team members through regular 1:1s, goal setting, and skills development aligned to the MarTech roadmap and individual career growth.\u003C/li>\n\u003Cli>Balance hands-on platform work with team leadership, serving as a player/coach who actively contributes to execution while enabling the team to grow in capability and ownership.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Position Requirements:\u003C/strong>\u003C/p>\n\n\u003Cul>\n\u003Cli>Hands-on experience administering Adobe Marketo Engage; Adobe Marketo Certified Expert (MCE) or equivalent certification preferred.\u003C/li>\n\u003Cli>Familiarity with Adobe Experience Platform (AEP), including user management and field mapping.\u003C/li>\n\u003Cli>Experience with event and content marketing platforms such as Knak, Splash, or comparable tools.\u003C/li>\n\u003Cli>Strong understanding of marketing automation, lead management, and campaign execution workflows.\u003C/li>\n\u003Cli>Familiarity with Salesforce (SFDC) CRM and Marketo-SFDC integration patterns.\u003C/li>\n\u003Cli>Ability to manage multiple concurrent platform initiatives with strong attention to detail and project management skills.\u003C/li>\n\u003Cli>Strong communication and stakeholder management skills, with ability to translate technical concepts for non-technical audiences.\u003C/li>\n\u003Cli>Experience supporting in-person marketing events from a technology and operations perspective is a plus.\u003C/li>\n\u003Cli>6–8+ years in Marketing Technology, Marketing Operations, or a related technical marketing role, with demonstrated hands-on platform administration experience. Prior people management experience required; this is a player/coach role that combines direct platform ownership with responsibility for developing and guiding a direct report.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You'll love working here because:\u003C/strong>\u003Cbr>•    High income earning opportunities based on self-performance\u003Cbr>•    Employee stock purchase plan (ESPP)\u003Cbr>•    Continuous professional development, product training, and career pathing\u003Cbr>•    Generous global benefits\u003C/p>\n\n\u003Cp>#LI-AM1\u003C/p>\n\u003Cp>#LI-Remote \u003C/p>\n\n\u003Cp>Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.\u003C/p>\u003Cp>Pay Range\u003C/p>\u003Cp>$93,500—$163,300 USD\u003C/p>\n\u003Cp>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.\u003C/p>\n\u003Cp>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.\u003C/p>\n\n\u003Cp>Commvault's Privacy Policy \u003C/p>","Recruitment Fraud Alert\nWe’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.  \nWhat to know:\n\nCommvault does not conduct interviews by email or text.\nWe will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.\n\nIf you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com \n\nAbout Commvault \nCommvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. The Manager, Marketing Technology owns Commvault’s Adobe Solution Suite and field marketing event technology platforms, accountable for both their day-to-day reliability and their long-term evolution. This role defines how the platforms scale, integrates new capabilities, and directly shapes how the marketing organization executes and measures demand programs. The primary technical scope covers Adobe Marketo Engage, Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA). This role also supports Adobe Real-Time CDP, Target, and GenStudio, scoped to user management and field mapping.\nBeyond the Adobe stack, this role administers Knak and Splash in support of the Field Marketing team, and provides technology leadership for Commvault’s SHIFT user conference and roadshow programs. As the team’s representative to the Marketing AI Council, this role has direct ownership of evaluating, piloting, and operationalizing AI-powered capabilities across the MarTech stack. The Manager, Marketing Technology builds close partnerships with the Digital, Campaign, Field Marketing, and Business Technology teams to deliver a stack that is not only stable, but continuously improving.\n\nPosition Responsibilities:\n\nAdobe Solution Suite Administration\n\nServe as primary platform administrator for Adobe Marketo Engage, including program architecture, lead lifecycle management, scoring models, smart list governance, and integration health.\nManage Adobe Journey Optimizer (AJO) campaign and journey configuration, ensuring proper audience targeting, channel orchestration, and content personalization in collaboration with campaign teams.\nSupport Customer Journey Analytics (CJA) data views, workspace setup, and reporting infrastructure in partnership with Marketing Analytics.\nMonitor platform performance, maintain technical documentation, and proactively identify and resolve integration or configuration issues across the Adobe stack.\nServe as the internal subject matter expert for Adobe platform capabilities, driving adoption and enabling marketing stakeholders through training and best practice guidance.\nDefine and maintain a platform roadmap for the Adobe Solution Suite, including capability gaps, consolidation opportunities, and net-new features that advance marketing performance and scalability.\n\nField Marketing Technology – Knak & Splash\n\nAdminister Knak for email and landing page template management, user access, and platform governance in support of field marketing campaign execution.\nManage Splash event technology platform, including event setup, registration configuration, user access, and integration with Marketo and Salesforce (SFDC).\nPartner with the Field Marketing team to ensure both platforms are properly configured, integrated, and optimized to support pipeline-generating programs.\n\nEvent Technology Support – SHIFT & Roadshows\n\nProvide marketing technology support for Commvault’s annual SHIFT user conference, including event registration systems and attendee journey orchestration.\nSupport roadshow programs with technology setup, registration workflows, lead capture, and post-event data integration back into Marketo and SFDC.\nCollaborate with event, demand generation, and marketing operations stakeholders to ensure seamless technology execution before, during, and after events.\n\nCross-Functional Collaboration & Governance\n\nPartner with the Digital, Campaign, Field Marketing, and Business Technology teams to maintain integration health across the broader MarTech stack.\nContribute to MarTech governance practices including user access management, platform documentation, change management processes, and vendor relationship support.\nIdentify opportunities to improve platform efficiency, reduce technical debt, and enhance marketing team self-sufficiency through automation and tooling improvements.\nPartner with the Marketing AI Council on the evaluation and enablement of AI features and agentic workflows across the MarTech stack, helping operationalize intelligent automation into day-to-day marketing execution.\n\n\nPeople Management\n\n\nDirectly manage 1 Marketing Technology Specialist, providing day-to-day direction, workload prioritization, and ongoing performance feedback.\nCoach and develop team members through regular 1:1s, goal setting, and skills development aligned to the MarTech roadmap and individual career growth.\nBalance hands-on platform work with team leadership, serving as a player/coach who actively contributes to execution while enabling the team to grow in capability and ownership.\n\n\nPosition Requirements:\n\n\nHands-on experience administering Adobe Marketo Engage; Adobe Marketo Certified Expert (MCE) or equivalent certification preferred.\nFamiliarity with Adobe Experience Platform (AEP), including user management and field mapping.\nExperience with event and content marketing platforms such as Knak, Splash, or comparable tools.\nStrong understanding of marketing automation, lead management, and campaign execution workflows.\nFamiliarity with Salesforce (SFDC) CRM and Marketo-SFDC integration patterns.\nAbility to manage multiple concurrent platform initiatives with strong attention to detail and project management skills.\nStrong communication and stakeholder management skills, with ability to translate technical concepts for non-technical audiences.\nExperience supporting in-person marketing events from a technology and operations perspective is a plus.\n6–8+ years in Marketing Technology, Marketing Operations, or a related technical marketing role, with demonstrated hands-on platform administration experience. Prior people management experience required; this is a player/coach role that combines direct platform ownership with responsibility for developing and guiding a direct report.\n\n\nYou'll love working here because:•    High income earning opportunities based on self-performance•    Employee stock purchase plan (ESPP)•    Continuous professional development, product training, and career pathing•    Generous global benefits\n\n#LI-AM1\n#LI-Remote \n\nThank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience.Pay Range$93,500—$163,300 USD\nCommvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.\nCommvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.\n\nCommvault's Privacy Policy",1786008560000,"2026-08-06 11:30:19","2026-08-05T17:32:35.000Z",93500,163300,{"jsonldValid":13,"jsonld":27},{"id":45,"slug":46,"title":47,"companyname":48,"companylogo":49,"companyTagline":50,"companyIndustry":51,"city":52,"country":12,"remote":13,"employmentType":53,"department":35,"content_html":54,"content_text":55,"years":19,"createdAt":56,"updatedAtISO":57,"postedAtISO":58,"hasSalary":13,"salaryMin":59,"salaryMax":60,"currency":25,"schema":61},"101bb973e96fafedb98869db14f64deeaa6875faffec12633a43de1cc17dccda","client-solutions-lead-cpht-at-strive-compounding-pharmacy-6013f8cf39","Client Solutions Lead - CPhT","Strive Compounding Pharmacy","https://logo.clearbit.com/strivepharmacy.com","Striving for the personal side of healthcare Taking compounded medications mainstream through education and transparency","Pharmaceutical Manufacturing","Mesa",[15],"\u003Cp>\u003Cstrong>Company Overview:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.\u003C/p>\n\u003Cp>Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.\u003C/p>\n\u003Cp>We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.\u003C/p>\n\u003Cp>\u003Cstrong>Mission:\u003C/strong>\u003C/p>\n\u003Cp>Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.\u003C/p>\u003Cp>*Eligible for Pharmacy Technicians only*\u003C/p>\n\u003Cp>\u003Cstrong>Position Type:\u003C/strong> Onsite - Mesa, AZ\u003C/p>\n\u003Cp>\u003Cstrong>Hours: \u003C/strong>Monday - Friday; 9:00am - 5:30pm\u003C/p>\n\u003Ch4>\u003Cstrong>Position Overview:\u003C/strong>\u003C/h4>\n\u003Cp>We’re seeking a cross-functional professional to support our technical implementation team. This role combines technical expertise, clinical understanding, and project coordination to manage client onboarding, standardize pharmacy product workflows, and ensure system readiness. Ideal candidates will have experience with pharmacy management systems (PMS), strong communication and documentation skills, and the ability to manage multiple client-facing projects simultaneously.\u003C/p>\n\u003Ch2>Key Responsibilities:\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Integration & Client Readiness:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Product Standardization & Testing:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>System Configuration & Technical Tasks:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Documentation & Communication:\u003C/strong>\n\n\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Required \u003C/strong>Qualifications:\u003C/h2>\n\u003Cul>\n\u003Cli>Active AZ pharmacy technician license\u003C/li>\n\u003Cli>3 - 5 years of experience in pharmacy technology, healthcare SaaS, or clinical systems integration\u003C/li>\n\u003Cli>Working knowledge of multiple PMS platforms (e.g., QS/1, PioneerRx, Liberty, McKesson EnterpriseRx, etc.), familiarity with LifeFile is preferred\u003C/li>\n\u003Cli>Strong technical writing skills (SOPs, product changes, client documentation)\u003C/li>\n\u003Cli>Proficiency with Microsoft Office (especially Excel, Word, PowerPoint)\u003C/li>\n\u003Cli>Experience managing multiple client projects or integrations simultaneously\u003C/li>\n\u003Cli>Strong interpersonal and communication skills—comfortable with both technical teams and client stakeholders\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan>\u003Cstrong>Preferred \u003C/strong>\u003C/span>\u003Cstrong>\u003Cspan>Qualifications:\u003C/span>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>PTCB preferred\u003C/li>\n\u003Cli>Familiarity with HL7, NCPDP, webhook APIs, or EHR/EMR integrations\u003C/li>\n\u003Cli>Experience in pharmacy operations or clinical informatics\u003C/li>\n\u003Cli>Hands-on experience with tools like HubSpot, Slack, or similar\u003C/li>\n\u003Cli>Understanding of pharmacy order workflows and medication dispensing standards\u003C/li>\n\u003C/ul>\n\u003Ch2>Personal Attributes:\u003C/h2>\n\u003Cul>\n\u003Cli>Analytical and thorough—you notice inconsistencies and fix them before they become problems\u003C/li>\n\u003Cli>Client-focused—you understand pharmacy workflows and speak the language of healthcare users\u003C/li>\n\u003Cli>A bridge-builder—able to translate between clinical, technical, and business teams\u003C/li>\n\u003Cli>Process-minded—you’re excited to document and improve repeatable, scalable workflows\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Work Environment:\u003C/strong>\u003C/p>\n\u003Cp>This position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.\u003C/p>\u003Cp>Annual Salary\u003C/p>\u003Cp>$65,000—$70,000 USD\u003C/p>\u003Cp>\u003Cstrong>Join Us in Making an Impact:\u003C/strong>\u003C/p>\n\u003Cp>At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.\u003C/p>\n\u003Cp>\u003Cstrong>Benefits/ Perks: \u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy offers a comprehensive benefits package, including:\u003C/p>\n\u003Cul>\n\u003Cli>Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date\u003C/li>\n\u003Cli>Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider\u003C/li>\n\u003Cli>Paid time off\u003C/li>\n\u003Cli>Sick time\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>Parental leave\u003C/li>\n\u003Cli>401(k) with employer matching\u003C/li>\n\u003Cli>Life insurance\u003C/li>\n\u003Cli>Vision and dental insurance\u003C/li>\n\u003Cli>Veterinary insurance\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Culture:\u003C/strong>\u003C/p>\n\u003Cp>Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.\u003C/p>\n\u003Cp>\u003Cstrong>EEO:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.\u003C/p>\n\u003Cp>\u003Cstrong>Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you. \u003C/strong>\u003C/p>","Company Overview:\nStrive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.\nCompounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.\nWe're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.\nMission:\nStrive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.*Eligible for Pharmacy Technicians only*\nPosition Type: Onsite - Mesa, AZ\nHours: Monday - Friday; 9:00am - 5:30pm\nPosition Overview:\nWe’re seeking a cross-functional professional to support our technical implementation team. This role combines technical expertise, clinical understanding, and project coordination to manage client onboarding, standardize pharmacy product workflows, and ensure system readiness. Ideal candidates will have experience with pharmacy management systems (PMS), strong communication and documentation skills, and the ability to manage multiple client-facing projects simultaneously.\nKey Responsibilities:\n\nIntegration & Client Readiness:\n\n\nProduct Standardization & Testing:\n\n\nSystem Configuration & Technical Tasks:\n\n\nDocumentation & Communication:\n\n\n\nRequired Qualifications:\n\nActive AZ pharmacy technician license\n3 - 5 years of experience in pharmacy technology, healthcare SaaS, or clinical systems integration\nWorking knowledge of multiple PMS platforms (e.g., QS/1, PioneerRx, Liberty, McKesson EnterpriseRx, etc.), familiarity with LifeFile is preferred\nStrong technical writing skills (SOPs, product changes, client documentation)\nProficiency with Microsoft Office (especially Excel, Word, PowerPoint)\nExperience managing multiple client projects or integrations simultaneously\nStrong interpersonal and communication skills—comfortable with both technical teams and client stakeholders\n\nPreferred Qualifications:\n\nPTCB preferred\nFamiliarity with HL7, NCPDP, webhook APIs, or EHR/EMR integrations\nExperience in pharmacy operations or clinical informatics\nHands-on experience with tools like HubSpot, Slack, or similar\nUnderstanding of pharmacy order workflows and medication dispensing standards\n\nPersonal Attributes:\n\nAnalytical and thorough—you notice inconsistencies and fix them before they become problems\nClient-focused—you understand pharmacy workflows and speak the language of healthcare users\nA bridge-builder—able to translate between clinical, technical, and business teams\nProcess-minded—you’re excited to document and improve repeatable, scalable workflows\n\nWork Environment:\nThis position is primarily based in an onsite work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.Annual Salary$65,000—$70,000 USDJoin Us in Making an Impact:\nAt Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.\nBenefits/ Perks: \nStrive Pharmacy offers a comprehensive benefits package, including:\n\nEmployer-paid healthcare coverage, effective the 1st day of the following month of your hire date\nFree Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider\nPaid time off\nSick time\nFSA and HSA options\nParental leave\n401(k) with employer matching\nLife insurance\nVision and dental insurance\nVeterinary insurance\n\nCulture:\nCulture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.\nEEO:\nStrive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.\nDisclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.",1788319915000,"2026-09-02 05:33:07","2026-08-19T20:57:53.000Z",65000,70000,{"jsonldValid":13,"jsonld":27},{"id":63,"slug":64,"title":65,"companyname":66,"companylogo":67,"companyTagline":68,"companyIndustry":69,"city":12,"country":12,"remote":13,"employmentType":70,"department":35,"content_html":71,"content_text":72,"years":19,"createdAt":56,"updatedAtISO":57,"postedAtISO":73,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":25,"schema":74},"97a5daea9ddd2b2a65018d624ae5c4dd7d9ae44daabb5ab7d7ab50a1c381dd04","creator-relations-specialist-influencer-marketing-at-viral-nation-84df262aa1","Creator Relations Specialist (Influencer Marketing)","Viral Nation","https://logo.clearbit.com/viralnation.com","We're a social & digital-first marketing agency, pushing the boundaries to deliver measurable results to brands globally","Advertising Services",[15],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>Viral Nation Inc. is seeking an organized, hardworking, and motivated Creator Relations Specialist to provide support to both the Marketing and Talent agency. This person will be responsible for driving the expansion of digital partnerships and promotional partnerships on behalf of our represented Talent and Brand Clients. Must be a positive and creative problem-solver who can handle a multitude of tasks in a fast-paced environment to aid in business development and procurement.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify and vet high performing and brand aligned creators/influencers through online channels (e.g. Viral Nation’s proprietary technology, HypeAuditor, social platforms and professional networks) for branded campaigns \u003C/li>\n\u003Cli>Generate and provide creator shortlists for branded campaigns and client services with the objective of converting a majority of creators into paid campaigns\u003C/li>\n\u003Cli>Facilitate the onboarding of qualified creators as assigned by the team, including platform opt-ins and other requirements that support the pipeline of data for campaign measurement\u003C/li>\n\u003Cli>Collaborate with Client Services teams to ensure seamless execution of campaigns, utilizing Viral Nation technology and tools to maintain consistency, align with client expectations, and deliver on agreed upon goals, client objectives, and workflows\u003C/li>\n\u003Cli>Utilize Viral Nation provided technology and tools to execute campaigns efficiently, ensuring all processes align with internal workflows and client objectives\u003C/li>\n\u003Cli>Negotiate and prepare proposals, agreements, and creator compensation structures including managing agreement redlines\u003C/li>\n\u003Cli>Communicate the unique value proposition of branded opportunities to creators through meetings, presentations, and marketing materials\u003C/li>\n\u003Cli>Assess Talent by way of objective and subjective criteria to determine revenue potential and  campaign performance\u003C/li>\n\u003Cli>Establish a living database and record of all creators/influencers to be leveraged for campaigns and/or monitoring growth for later engagement\u003C/li>\n\u003Cli>Proactively identify content trends and emerging creators/influencers that could enhance campaigns\u003C/li>\n\u003Cli>Support an environment of empowerment for team and colleagues with the resources, tools, and support they need to encourage them to anticipate and exceed expectations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Is an active participant and consumer of the social media industry\u003C/li>\n\u003Cli>Must have a minimum of 1-2 years of working experience with Influencer Marketing, Talent Representation, Business Development, or in a sales environment\u003C/li>\n\u003Cli>Demonstrate knowledge of, and prior experience with social trends, the creator economy and analyzing social media metrics\u003C/li>\n\u003Cli>Exceptional work ethic, organization, and ability to manage numerous priorities\u003C/li>\n\u003Cli>Excellent communication (full proficiency in English) and interpersonal skills\u003C/li>\n\u003Cli>Strong organizational skills with high attention to detail and the ability to manage multiple campaigns simultaneously and a vast volume of creators/influencers \u003C/li>\n\u003Cli>Previous experience with Hubspot, Kantata, TikTok Creator Marketplace, and PandaDoc is a plus\u003C/li>\n\u003C/ul>\n\n\u003Cp>This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\u003C/p>\n\u003Cbr>Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!Viral Nation Inc. is seeking an organized, hardworking, and motivated Creator Relations Specialist to provide support to both the Marketing and Talent agency. This person will be responsible for driving the expansion of digital partnerships and promotional partnerships on behalf of our represented Talent and Brand Clients. Must be a positive and creative problem-solver who can handle a multitude of tasks in a fast-paced environment to aid in business development and procurement.\nResponsibilities:\n\nIdentify and vet high performing and brand aligned creators/influencers through online channels (e.g. Viral Nation’s proprietary technology, HypeAuditor, social platforms and professional networks) for branded campaigns \nGenerate and provide creator shortlists for branded campaigns and client services with the objective of converting a majority of creators into paid campaigns\nFacilitate the onboarding of qualified creators as assigned by the team, including platform opt-ins and other requirements that support the pipeline of data for campaign measurement\nCollaborate with Client Services teams to ensure seamless execution of campaigns, utilizing Viral Nation technology and tools to maintain consistency, align with client expectations, and deliver on agreed upon goals, client objectives, and workflows\nUtilize Viral Nation provided technology and tools to execute campaigns efficiently, ensuring all processes align with internal workflows and client objectives\nNegotiate and prepare proposals, agreements, and creator compensation structures including managing agreement redlines\nCommunicate the unique value proposition of branded opportunities to creators through meetings, presentations, and marketing materials\nAssess Talent by way of objective and subjective criteria to determine revenue potential and  campaign performance\nEstablish a living database and record of all creators/influencers to be leveraged for campaigns and/or monitoring growth for later engagement\nProactively identify content trends and emerging creators/influencers that could enhance campaigns\nSupport an environment of empowerment for team and colleagues with the resources, tools, and support they need to encourage them to anticipate and exceed expectations\n\nQualifications and Skills:\n\nIs an active participant and consumer of the social media industry\nMust have a minimum of 1-2 years of working experience with Influencer Marketing, Talent Representation, Business Development, or in a sales environment\nDemonstrate knowledge of, and prior experience with social trends, the creator economy and analyzing social media metrics\nExceptional work ethic, organization, and ability to manage numerous priorities\nExcellent communication (full proficiency in English) and interpersonal skills\nStrong organizational skills with high attention to detail and the ability to manage multiple campaigns simultaneously and a vast volume of creators/influencers \nPrevious experience with Hubspot, Kantata, TikTok Creator Marketplace, and PandaDoc is a plus\n\n\nThis range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\nWhere an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCompensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.","2026-08-28T16:13:08.000Z",{"jsonldValid":13,"jsonld":27},{"id":76,"slug":77,"title":65,"companyname":66,"companylogo":67,"companyTagline":68,"companyIndustry":69,"city":78,"country":78,"remote":13,"employmentType":79,"department":35,"content_html":80,"content_text":81,"years":19,"createdAt":56,"updatedAtISO":57,"postedAtISO":82,"hasSalary":13,"salaryMin":83,"salaryMax":60,"currency":84,"schema":85},"2b884b3f1d26a93135482c941e1fdc1d404fc76f278fc784915450e3941ecfb6","creator-relations-specialist-influencer-marketing-at-viral-nation-ea8513661c","Canada",[15],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>Viral Nation Inc. is seeking an organized, hardworking, and motivated Creator Relations Specialist to provide support to both the Marketing and Talent agency. This person will be responsible for driving the expansion of digital partnerships and promotional partnerships on behalf of our represented Talent and Brand Clients. Must be a positive and creative problem-solver who can handle a multitude of tasks in a fast-paced environment to aid in business development and procurement.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify and vet high performing and brand aligned creators/influencers through online channels (e.g. Viral Nation’s proprietary technology, HypeAuditor, social platforms and professional networks) for branded campaigns \u003C/li>\n\u003Cli>Generate and provide creator shortlists for branded campaigns and client services with the objective of converting a majority of creators into paid campaigns\u003C/li>\n\u003Cli>Facilitate the onboarding of qualified creators as assigned by the team, including platform opt-ins and other requirements that support the pipeline of data for campaign measurement\u003C/li>\n\u003Cli>Collaborate with Client Services teams to ensure seamless execution of campaigns, utilizing Viral Nation technology and tools to maintain consistency, align with client expectations, and deliver on agreed upon goals, client objectives, and workflows\u003C/li>\n\u003Cli>Utilize Viral Nation provided technology and tools to execute campaigns efficiently, ensuring all processes align with internal workflows and client objectives\u003C/li>\n\u003Cli>Negotiate and prepare proposals, agreements, and creator compensation structures including managing agreement redlines\u003C/li>\n\u003Cli>Communicate the unique value proposition of branded opportunities to creators through meetings, presentations, and marketing materials\u003C/li>\n\u003Cli>Assess Talent by way of objective and subjective criteria to determine revenue potential and  campaign performance\u003C/li>\n\u003Cli>Establish a living database and record of all creators/influencers to be leveraged for campaigns and/or monitoring growth for later engagement\u003C/li>\n\u003Cli>Proactively identify content trends and emerging creators/influencers that could enhance campaigns\u003C/li>\n\u003Cli>Support an environment of empowerment for team and colleagues with the resources, tools, and support they need to encourage them to anticipate and exceed expectations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Is an active participant and consumer of the social media industry\u003C/li>\n\u003Cli>Must have a minimum of 1-2 years of working experience with Influencer Marketing, Talent Representation, Business Development, or in a sales environment\u003C/li>\n\u003Cli>Demonstrate knowledge of, and prior experience with social trends, the creator economy and analyzing social media metrics\u003C/li>\n\u003Cli>Exceptional work ethic, organization, and ability to manage numerous priorities\u003C/li>\n\u003Cli>Excellent communication (full proficiency in English) and interpersonal skills\u003C/li>\n\u003Cli>Strong organizational skills with high attention to detail and the ability to manage multiple campaigns simultaneously and a vast volume of creators/influencers \u003C/li>\n\u003Cli>Previous experience with Hubspot, Kantata, TikTok Creator Marketplace, and PandaDoc is a plus\u003C/li>\n\u003C/ul>\n\u003Cp>This role has an annual salary range of \u003Cstrong>$55,000 to $70,000\u003C/strong>. \u003C/p>\n\n\u003Cp>This range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\u003C/p>\n\u003Cbr>Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\nWhile we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!Viral Nation Inc. is seeking an organized, hardworking, and motivated Creator Relations Specialist to provide support to both the Marketing and Talent agency. This person will be responsible for driving the expansion of digital partnerships and promotional partnerships on behalf of our represented Talent and Brand Clients. Must be a positive and creative problem-solver who can handle a multitude of tasks in a fast-paced environment to aid in business development and procurement.\nResponsibilities:\n\nIdentify and vet high performing and brand aligned creators/influencers through online channels (e.g. Viral Nation’s proprietary technology, HypeAuditor, social platforms and professional networks) for branded campaigns \nGenerate and provide creator shortlists for branded campaigns and client services with the objective of converting a majority of creators into paid campaigns\nFacilitate the onboarding of qualified creators as assigned by the team, including platform opt-ins and other requirements that support the pipeline of data for campaign measurement\nCollaborate with Client Services teams to ensure seamless execution of campaigns, utilizing Viral Nation technology and tools to maintain consistency, align with client expectations, and deliver on agreed upon goals, client objectives, and workflows\nUtilize Viral Nation provided technology and tools to execute campaigns efficiently, ensuring all processes align with internal workflows and client objectives\nNegotiate and prepare proposals, agreements, and creator compensation structures including managing agreement redlines\nCommunicate the unique value proposition of branded opportunities to creators through meetings, presentations, and marketing materials\nAssess Talent by way of objective and subjective criteria to determine revenue potential and  campaign performance\nEstablish a living database and record of all creators/influencers to be leveraged for campaigns and/or monitoring growth for later engagement\nProactively identify content trends and emerging creators/influencers that could enhance campaigns\nSupport an environment of empowerment for team and colleagues with the resources, tools, and support they need to encourage them to anticipate and exceed expectations\n\nQualifications and Skills:\n\nIs an active participant and consumer of the social media industry\nMust have a minimum of 1-2 years of working experience with Influencer Marketing, Talent Representation, Business Development, or in a sales environment\nDemonstrate knowledge of, and prior experience with social trends, the creator economy and analyzing social media metrics\nExceptional work ethic, organization, and ability to manage numerous priorities\nExcellent communication (full proficiency in English) and interpersonal skills\nStrong organizational skills with high attention to detail and the ability to manage multiple campaigns simultaneously and a vast volume of creators/influencers \nPrevious experience with Hubspot, Kantata, TikTok Creator Marketplace, and PandaDoc is a plus\n\nThis role has an annual salary range of $55,000 to $70,000. \n\nThis range reflects the full scope and progression of the role, from building capability to operating with sustained impact at a higher level. In addition to base salary, we offer a comprehensive benefits and total rewards package designed to support our team as they grow with us.\nWhere an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria.\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\nCompensation Philosophy:\nAt Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\nCompensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\nAI in Recruitment:\n\nViral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\nDEI Commitment:\nViral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.","2026-08-31T17:40:34.000Z",55000,"CAD",{"jsonldValid":13,"jsonld":27},{"id":87,"slug":88,"title":89,"companyname":90,"companylogo":91,"companyTagline":92,"companyIndustry":93,"city":94,"country":12,"remote":13,"employmentType":95,"department":35,"content_html":96,"content_text":97,"years":19,"createdAt":56,"updatedAtISO":57,"postedAtISO":98,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":25,"schema":99},"170929c2cd151babfa9e6952eb6522d538e8b333ff34af87101d9da0cce2a5fc","director-of-ecommerce-at-shinola-3c4750b17e","Director of Ecommerce","Shinola","https://logo.clearbit.com/shinola.com","Beautiful, enduring handcrafted goods to be lived in, worn out, and well-loved.","Consumer Goods","Detroit",[15],"\u003Cp>\u003Cstrong>ABOUT SHINOLA\u003C/strong>\u003C/p>\n\u003Cp>At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved.  Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  \u003C/p>\n\u003Cp> \u003Cstrong>ABOUT THE ROLE \u003C/strong>\u003C/p>\n\u003Cp>The Director of Ecommerce is responsible for leading Shinola's direct-to-consumer digital business and driving the strategy, execution, and commercial performance of Shinola.com. Reporting to the Chief Marketing Officer, this role owns the ecommerce P&L while shaping the customer experience, digital merchandising strategy, and initiatives that accelerate online growth. \u003C/p>\n\u003Cp>This is an exciting opportunity for a hands-on ecommerce leader who enjoys building businesses. You'll lead a talented team, collaborate across Marketing, Merchandising, Retail, Planning, Operations, Customer Experience, and Technology, and play a key role in advancing Shinola's Shopify ecosystem to deliver exceptional customer experiences and profitable growth. \u003C/p>\n\u003Cp> \u003Cstrong>KEY RESPONSIBILITIES\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the overall strategy, financial performance, and profitability of Shinola.com, including the ecommerce P&L, annual planning, forecasting, and business performance metrics.\u003C/li>\n\u003Cli>Lead the continued evolution of Shinola's Shopify platform by developing and prioritizing the ecommerce roadmap in partnership with internal stakeholders and external development partners. \u003C/li>\n\u003Cli>Drive continuous improvements to site performance, customer experience, checkout optimization, and platform capabilities that support business growth. \u003C/li>\n\u003Cli>Oversee digital merchandising, promotions, seasonal launches, content strategy, personalization, A/B testing, and conversion rate optimization. \u003C/li>\n\u003Cli>Monitor and optimize key ecommerce metrics including revenue, traffic, conversion rate, average order value (AOV), customer acquisition, customer retention, gross margin, and overall site performance. \u003C/li>\n\u003Cli>Build a culture of testing, measurement, and continuous improvement through data-driven decision making. \u003C/li>\n\u003Cli>Partner cross-functionally with Marketing, Merchandising, Retail, Planning, Customer Experience, Operations, Finance, and Technology to deliver a seamless omnichannel customer experience. \u003C/li>\n\u003Cli>Lead, coach, and develop a high-performing ecommerce team by establishing clear priorities, accountability, and strong operating rhythms. \u003C/li>\n\u003Cli>Identify new opportunities to improve the customer journey, increase online sales, and strengthen Shinola's digital presence. \u003C/li>\n\u003C/ul>\n\u003Cp> \u003Cspan>\u003Cstrong>QUALIFICATIONS \u003C/strong>\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor's degree in Business, Marketing, Ecommerce, or a related field; equivalent professional experience will also be considered. \u003C/li>\n\u003Cli>7+ years of progressive ecommerce or digital commerce leadership experience for a consumer brand. \u003C/li>\n\u003Cli>Deep experience managing and growing a Shopify or Shopify Plus ecommerce business is required.\u003C/li>\n\u003Cli>Proven experience owning an ecommerce P&L and driving profitable revenue growth. \u003C/li>\n\u003Cli>Strong understanding of digital merchandising, ecommerce operations, customer acquisition, conversion rate optimization (CRO), analytics, and customer lifecycle management. \u003C/li>\n\u003Cli>Demonstrated success managing Shopify enhancements and collaborating with internal technology teams and external development partners. \u003C/li>\n\u003Cli>Strong analytical skills with the ability to translate data and customer insights into actionable business strategies. \u003C/li>\n\u003Cli>Excellent cross-functional leadership, communication, and stakeholder management skills. \u003C/li>\n\u003Cli>Experience building, leading, coaching, and developing high-performing teams. \u003C/li>\n\u003Cli>Comfortable operating in a fast-paced, entrepreneurial, and collaborative environment with a hands-on leadership style. \u003C/li>\n\u003Cli>Experience leading ecommerce for a premium, luxury, lifestyle, fashion, or consumer products brand with a strong emphasis on brand storytelling and customer experience.  \u003C/li>\n\u003Cli>Advanced knowledge of Shopify Plus, GA4, Google Tag Manager, ecommerce analytics platforms, and customer engagement tools such as Klaviyo or similar CRM/marketing automation platforms. \u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Note: This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>With regard to applicants or employees with disabilities, the company offers what the law refers to as \"reasonable accommodation\" to enable a person to perform his or her job.\u003C/em>\u003C/p>","ABOUT SHINOLA\nAt Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well-loved.  Our thoughtful craftsmanship, timeless design, and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.  \n ABOUT THE ROLE \nThe Director of Ecommerce is responsible for leading Shinola's direct-to-consumer digital business and driving the strategy, execution, and commercial performance of Shinola.com. Reporting to the Chief Marketing Officer, this role owns the ecommerce P&L while shaping the customer experience, digital merchandising strategy, and initiatives that accelerate online growth. \nThis is an exciting opportunity for a hands-on ecommerce leader who enjoys building businesses. You'll lead a talented team, collaborate across Marketing, Merchandising, Retail, Planning, Operations, Customer Experience, and Technology, and play a key role in advancing Shinola's Shopify ecosystem to deliver exceptional customer experiences and profitable growth. \n KEY RESPONSIBILITIES\n\nOwn the overall strategy, financial performance, and profitability of Shinola.com, including the ecommerce P&L, annual planning, forecasting, and business performance metrics.\nLead the continued evolution of Shinola's Shopify platform by developing and prioritizing the ecommerce roadmap in partnership with internal stakeholders and external development partners. \nDrive continuous improvements to site performance, customer experience, checkout optimization, and platform capabilities that support business growth. \nOversee digital merchandising, promotions, seasonal launches, content strategy, personalization, A/B testing, and conversion rate optimization. \nMonitor and optimize key ecommerce metrics including revenue, traffic, conversion rate, average order value (AOV), customer acquisition, customer retention, gross margin, and overall site performance. \nBuild a culture of testing, measurement, and continuous improvement through data-driven decision making. \nPartner cross-functionally with Marketing, Merchandising, Retail, Planning, Customer Experience, Operations, Finance, and Technology to deliver a seamless omnichannel customer experience. \nLead, coach, and develop a high-performing ecommerce team by establishing clear priorities, accountability, and strong operating rhythms. \nIdentify new opportunities to improve the customer journey, increase online sales, and strengthen Shinola's digital presence. \n\n QUALIFICATIONS \n\nBachelor's degree in Business, Marketing, Ecommerce, or a related field; equivalent professional experience will also be considered. \n7+ years of progressive ecommerce or digital commerce leadership experience for a consumer brand. \nDeep experience managing and growing a Shopify or Shopify Plus ecommerce business is required.\nProven experience owning an ecommerce P&L and driving profitable revenue growth. \nStrong understanding of digital merchandising, ecommerce operations, customer acquisition, conversion rate optimization (CRO), analytics, and customer lifecycle management. \nDemonstrated success managing Shopify enhancements and collaborating with internal technology teams and external development partners. \nStrong analytical skills with the ability to translate data and customer insights into actionable business strategies. \nExcellent cross-functional leadership, communication, and stakeholder management skills. \nExperience building, leading, coaching, and developing high-performing teams. \nComfortable operating in a fast-paced, entrepreneurial, and collaborative environment with a hands-on leadership style. \nExperience leading ecommerce for a premium, luxury, lifestyle, fashion, or consumer products brand with a strong emphasis on brand storytelling and customer experience.  \nAdvanced knowledge of Shopify Plus, GA4, Google Tag Manager, ecommerce analytics platforms, and customer engagement tools such as Klaviyo or similar CRM/marketing automation platforms. \n\n\nNote: This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.\nFilson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.\nWith regard to applicants or employees with disabilities, the company offers what the law refers to as \"reasonable accommodation\" to enable a person to perform his or her job.","2026-08-03T19:54:47.000Z",{"jsonldValid":13,"jsonld":27},{"id":101,"slug":102,"title":103,"companyname":48,"companylogo":49,"companyTagline":50,"companyIndustry":51,"city":104,"country":27,"remote":105,"employmentType":106,"department":35,"content_html":108,"content_text":109,"years":19,"createdAt":56,"updatedAtISO":57,"postedAtISO":110,"hasSalary":13,"salaryMin":60,"salaryMax":111,"currency":25,"schema":112},"7510b352ec385eb5ec4f9fcce2f6296c318e5b62c910d482237889ece6a966d5","hubspot-admin-at-strive-compounding-pharmacy-0670afc4e5","Hubspot Admin","Remote",true,[107],"Contract","\u003Cp>\u003Cstrong>Company Overview:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.\u003C/p>\n\u003Cp>Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.\u003C/p>\n\u003Cp>We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.\u003C/p>\n\u003Cp>\u003Cstrong>Mission:\u003C/strong>\u003C/p>\n\u003Cp>Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.\u003C/p>\u003Cp>\u003Cstrong>Job Type:\u003C/strong> Full Time\u003C/p>\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Remote - PST or MST time zone preferred\u003C/p>\n\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>The HubSpot Administrator is responsible for the administration, configuration, optimization, governance, and ongoing support of Strive Pharmacy’s HubSpot platform.\u003C/p>\n\u003Cp>This role serves as the primary internal owner of HubSpot and ensures the system supports effective sales, marketing, partnership, customer-service, and reporting processes. The HubSpot Administrator translates business needs into scalable CRM solutions, maintains system integrity, improves user adoption, and ensures data is accurate, secure, consistent, and actionable.\u003C/p>\n\u003Cp>The position partners closely with Sales Leadership, Sales Enablement, Marketing, Partnerships, Operations, Analytics, Information Technology, Compliance, and other stakeholders to design workflows, manage pipelines, automate business processes, maintain integrations, and develop reporting that supports informed decision-making.\u003C/p>\n\u003Cp>Success in this role requires deep HubSpot expertise, strong systems thinking, disciplined data governance, and the ability to balance immediate business needs with long-term platform scalability.\u003C/p>\n\u003Cp>\u003Cstrong>Key Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the primary administrator and subject-matter expert for Strive Pharmacy’s HubSpot platform.\u003C/li>\n\u003Cli>Configure, maintain, and optimize HubSpot Sales Hub, Marketing Hub, Service Hub, Operations Hub, and other licensed HubSpot products as applicable.\u003C/li>\n\u003Cli>Manage users, teams, roles, permissions, access levels, licenses, and security settings.\u003C/li>\n\u003Cli>Create and maintain contact, company, deal, ticket, custom-object, and activity properties.\u003C/li>\n\u003Cli>Design and maintain sales pipelines, deal stages, ticket pipelines, lifecycle stages, lead statuses, qualification criteria, and routing rules.\u003C/li>\n\u003Cli>Build, test, document, and monitor workflows, sequences, task automation, lead assignment, notifications, approvals, and other automated processes.\u003C/li>\n\u003Cli>Partner with business leaders to gather requirements and translate operational needs into scalable HubSpot configurations.\u003C/li>\n\u003Cli>Evaluate requests for system changes and recommend solutions that improve usability without creating unnecessary complexity or technical debt.\u003C/li>\n\u003Cli>Maintain CRM architecture, naming conventions, property standards, documentation, and governance practices.\u003C/li>\n\u003Cli>Monitor system performance, adoption, workflow execution, sync errors, and data-quality issues.\u003C/li>\n\u003Cli>Troubleshoot user, configuration, workflow, integration, reporting, and automation issues.\u003C/li>\n\u003Cli>Manage data imports, exports, updates, enrichment, cleansing, deduplication, and record-merging activities.\u003C/li>\n\u003Cli>Establish and enforce data-quality standards related to required fields, record ownership, formatting, completeness, accuracy, and timeliness.\u003C/li>\n\u003Cli>Conduct recurring audits of contacts, companies, deals, activities, pipelines, workflows, permissions, and system usage.\u003C/li>\n\u003Cli>Create and maintain dashboards, reports, attribution models, funnel analyses, activity reporting, pipeline reporting, forecasting tools, and performance scorecards.\u003C/li>\n\u003Cli>Partner with Sales Enablement and Analytics teams to define metrics, reporting standards, source-of-truth logic, and dashboard requirements.\u003C/li>\n\u003Cli>Ensure reports and dashboards accurately reflect agreed-upon business definitions and operating processes.\u003C/li>\n\u003Cli>Support sales forecasting, pipeline reviews, conversion analysis, lead-source reporting, activity measurement, and revenue-performance tracking.\u003C/li>\n\u003Cli>Manage and support integrations between HubSpot and other systems, including data platforms, communication tools, marketing applications, scheduling tools, finance systems, and operational platforms.\u003C/li>\n\u003Cli>Coordinate with Information Technology, vendors, developers, and internal system owners to troubleshoot and improve integrations.\u003C/li>\n\u003Cli>Assess new applications, connectors, and marketplace tools for compatibility, security, scalability, and business value.\u003C/li>\n\u003Cli>Support data migrations, platform expansions, acquisitions, reorganizations, and major process changes.\u003C/li>\n\u003Cli>Build and maintain sandbox or test environments when available and appropriate.\u003C/li>\n\u003Cli>Develop testing plans and conduct user-acceptance testing before implementing significant system changes.\u003C/li>\n\u003Cli>Maintain change-management records and communicate system updates, new features, process changes, and potential user impacts.\u003C/li>\n\u003Cli>Create user guides, process documentation, system maps, training materials, release notes, and administrative documentation.\u003C/li>\n\u003Cli>Partner with the Sales Trainer and Sales Enablement team to develop and deliver HubSpot training for new and existing users.\u003C/li>\n\u003Cli>Provide user support, office hours, troubleshooting, and role-specific guidance.\u003C/li>\n\u003Cli>Monitor user adoption and identify behaviors or process gaps affecting CRM effectiveness.\u003C/li>\n\u003Cli>Recommend system, process, and training improvements based on usage data and user feedback.\u003C/li>\n\u003Cli>Stay current on HubSpot releases, product enhancements, system limitations, security updates, and industry best practices.\u003C/li>\n\u003Cli>Evaluate new HubSpot features and make recommendations regarding adoption and implementation.\u003C/li>\n\u003Cli>Ensure HubSpot use complies with applicable privacy, healthcare, marketing, data-retention, and company requirements.\u003C/li>\n\u003Cli>Partner with Compliance, Legal, Information Security, and Information Technology to appropriately manage sensitive information and system access.\u003C/li>\n\u003Cli>Ensure confidential patient, provider, customer, employee, pricing, contract, and company information is appropriately protected.\u003C/li>\n\u003Cli>Perform other duties and revenue-operations or sales-enablement projects as assigned.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Required Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor’s degree in information systems, business, marketing, analytics, operations, or a related field, or equivalent relevant experience.\u003C/li>\n\u003Cli>At least three years of hands-on experience administering HubSpot in a business environment.\u003C/li>\n\u003Cli>Demonstrated experience configuring HubSpot properties, workflows, pipelines, user permissions, automation, reports, and dashboards.\u003C/li>\n\u003Cli>Strong understanding of CRM architecture, data relationships, lifecycle stages, lead management, pipeline management, and sales processes.\u003C/li>\n\u003Cli>Experience managing large-scale data imports, exports, cleansing, deduplication, and record updates.\u003C/li>\n\u003Cli>Experience troubleshooting CRM configuration, automation, workflow, data, integration, and user-access issues.\u003C/li>\n\u003Cli>Strong data-management and data-governance skills.\u003C/li>\n\u003Cli>Ability to translate business requirements into practical and scalable technical solutions.\u003C/li>\n\u003Cli>Strong analytical, problem-solving, documentation, and process-design skills.\u003C/li>\n\u003Cli>High attention to detail and accuracy.\u003C/li>\n\u003Cli>Ability to manage multiple projects, requests, priorities, and stakeholders in a fast-paced environment.\u003C/li>\n\u003Cli>Strong written and verbal communication skills.\u003C/li>\n\u003Cli>Ability to explain technical concepts to nontechnical users and business leaders.\u003C/li>\n\u003Cli>Experience creating dashboards, reports, and performance metrics for sales or revenue teams.\u003C/li>\n\u003Cli>Experience supporting and training CRM users.\u003C/li>\n\u003Cli>Ability to work independently while collaborating across Sales, Marketing, Operations, Analytics, Information Technology, and leadership teams.\u003C/li>\n\u003Cli>Ability to pass all required background checks and pre-employment screenings.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>HubSpot Administrator, HubSpot Sales Software, HubSpot Marketing Software, HubSpot Reporting, or related HubSpot certifications.\u003C/li>\n\u003Cli>Five or more years of CRM administration or revenue-operations experience.\u003C/li>\n\u003Cli>Experience administering multiple HubSpot hubs in an enterprise or rapidly scaling organization.\u003C/li>\n\u003Cli>Experience with HubSpot custom objects, calculated properties, datasets, programmable automation, webhooks, or custom integrations.\u003C/li>\n\u003Cli>Experience with HubSpot Operations Hub and advanced data automation.\u003C/li>\n\u003Cli>Experience with APIs, integration platforms, data warehouses, business-intelligence tools, or middleware applications.\u003C/li>\n\u003Cli>Working knowledge of SQL, data modeling, spreadsheet analysis, or business-intelligence reporting.\u003C/li>\n\u003Cli>Experience in compounding pharmacy, pharmaceuticals, healthcare, Telehealth, medical services, health technology, or another regulated industry.\u003C/li>\n\u003Cli>Knowledge of healthcare privacy, data-security, consent-management, and regulated marketing requirements.\u003C/li>\n\u003Cli>Experience supporting sales enablement, revenue operations, partnerships, business development, or customer-success teams.\u003C/li>\n\u003Cli>Experience managing CRM governance during rapid growth, organizational restructuring, mergers, or acquisitions.\u003C/li>\n\u003Cli>Experience with lead scoring, marketing attribution, territory management, forecasting, and sales-compensation reporting.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Work Environment:\u003C/strong>\u003C/p>\n\u003Cp>This position is based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.\u003C/p>\u003Cp>Annual Salary\u003C/p>\u003Cp>$70,000—$95,000 USD\u003C/p>\u003Cp>\u003Cstrong>Join Us in Making an Impact:\u003C/strong>\u003C/p>\n\u003Cp>At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.\u003C/p>\n\u003Cp>\u003Cstrong>Benefits/ Perks: \u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy offers a comprehensive benefits package, including:\u003C/p>\n\u003Cul>\n\u003Cli>Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date\u003C/li>\n\u003Cli>Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider\u003C/li>\n\u003Cli>Paid time off\u003C/li>\n\u003Cli>Sick time\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>Parental leave\u003C/li>\n\u003Cli>401(k) with employer matching\u003C/li>\n\u003Cli>Life insurance\u003C/li>\n\u003Cli>Vision and dental insurance\u003C/li>\n\u003Cli>Veterinary insurance\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Culture:\u003C/strong>\u003C/p>\n\u003Cp>Culture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.\u003C/p>\n\u003Cp>\u003Cstrong>EEO:\u003C/strong>\u003C/p>\n\u003Cp>Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.\u003C/p>\n\u003Cp>\u003Cstrong>Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you. \u003C/strong>\u003C/p>","Company Overview:\nStrive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach—one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.\nCompounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.\nWe're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.\nMission:\nStrive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.Job Type: Full Time\nLocation: Remote - PST or MST time zone preferred\nPosition Overview:\nThe HubSpot Administrator is responsible for the administration, configuration, optimization, governance, and ongoing support of Strive Pharmacy’s HubSpot platform.\nThis role serves as the primary internal owner of HubSpot and ensures the system supports effective sales, marketing, partnership, customer-service, and reporting processes. The HubSpot Administrator translates business needs into scalable CRM solutions, maintains system integrity, improves user adoption, and ensures data is accurate, secure, consistent, and actionable.\nThe position partners closely with Sales Leadership, Sales Enablement, Marketing, Partnerships, Operations, Analytics, Information Technology, Compliance, and other stakeholders to design workflows, manage pipelines, automate business processes, maintain integrations, and develop reporting that supports informed decision-making.\nSuccess in this role requires deep HubSpot expertise, strong systems thinking, disciplined data governance, and the ability to balance immediate business needs with long-term platform scalability.\nKey Responsibilities:\n\nServe as the primary administrator and subject-matter expert for Strive Pharmacy’s HubSpot platform.\nConfigure, maintain, and optimize HubSpot Sales Hub, Marketing Hub, Service Hub, Operations Hub, and other licensed HubSpot products as applicable.\nManage users, teams, roles, permissions, access levels, licenses, and security settings.\nCreate and maintain contact, company, deal, ticket, custom-object, and activity properties.\nDesign and maintain sales pipelines, deal stages, ticket pipelines, lifecycle stages, lead statuses, qualification criteria, and routing rules.\nBuild, test, document, and monitor workflows, sequences, task automation, lead assignment, notifications, approvals, and other automated processes.\nPartner with business leaders to gather requirements and translate operational needs into scalable HubSpot configurations.\nEvaluate requests for system changes and recommend solutions that improve usability without creating unnecessary complexity or technical debt.\nMaintain CRM architecture, naming conventions, property standards, documentation, and governance practices.\nMonitor system performance, adoption, workflow execution, sync errors, and data-quality issues.\nTroubleshoot user, configuration, workflow, integration, reporting, and automation issues.\nManage data imports, exports, updates, enrichment, cleansing, deduplication, and record-merging activities.\nEstablish and enforce data-quality standards related to required fields, record ownership, formatting, completeness, accuracy, and timeliness.\nConduct recurring audits of contacts, companies, deals, activities, pipelines, workflows, permissions, and system usage.\nCreate and maintain dashboards, reports, attribution models, funnel analyses, activity reporting, pipeline reporting, forecasting tools, and performance scorecards.\nPartner with Sales Enablement and Analytics teams to define metrics, reporting standards, source-of-truth logic, and dashboard requirements.\nEnsure reports and dashboards accurately reflect agreed-upon business definitions and operating processes.\nSupport sales forecasting, pipeline reviews, conversion analysis, lead-source reporting, activity measurement, and revenue-performance tracking.\nManage and support integrations between HubSpot and other systems, including data platforms, communication tools, marketing applications, scheduling tools, finance systems, and operational platforms.\nCoordinate with Information Technology, vendors, developers, and internal system owners to troubleshoot and improve integrations.\nAssess new applications, connectors, and marketplace tools for compatibility, security, scalability, and business value.\nSupport data migrations, platform expansions, acquisitions, reorganizations, and major process changes.\nBuild and maintain sandbox or test environments when available and appropriate.\nDevelop testing plans and conduct user-acceptance testing before implementing significant system changes.\nMaintain change-management records and communicate system updates, new features, process changes, and potential user impacts.\nCreate user guides, process documentation, system maps, training materials, release notes, and administrative documentation.\nPartner with the Sales Trainer and Sales Enablement team to develop and deliver HubSpot training for new and existing users.\nProvide user support, office hours, troubleshooting, and role-specific guidance.\nMonitor user adoption and identify behaviors or process gaps affecting CRM effectiveness.\nRecommend system, process, and training improvements based on usage data and user feedback.\nStay current on HubSpot releases, product enhancements, system limitations, security updates, and industry best practices.\nEvaluate new HubSpot features and make recommendations regarding adoption and implementation.\nEnsure HubSpot use complies with applicable privacy, healthcare, marketing, data-retention, and company requirements.\nPartner with Compliance, Legal, Information Security, and Information Technology to appropriately manage sensitive information and system access.\nEnsure confidential patient, provider, customer, employee, pricing, contract, and company information is appropriately protected.\nPerform other duties and revenue-operations or sales-enablement projects as assigned.\n\nRequired Qualifications:\n\nBachelor’s degree in information systems, business, marketing, analytics, operations, or a related field, or equivalent relevant experience.\nAt least three years of hands-on experience administering HubSpot in a business environment.\nDemonstrated experience configuring HubSpot properties, workflows, pipelines, user permissions, automation, reports, and dashboards.\nStrong understanding of CRM architecture, data relationships, lifecycle stages, lead management, pipeline management, and sales processes.\nExperience managing large-scale data imports, exports, cleansing, deduplication, and record updates.\nExperience troubleshooting CRM configuration, automation, workflow, data, integration, and user-access issues.\nStrong data-management and data-governance skills.\nAbility to translate business requirements into practical and scalable technical solutions.\nStrong analytical, problem-solving, documentation, and process-design skills.\nHigh attention to detail and accuracy.\nAbility to manage multiple projects, requests, priorities, and stakeholders in a fast-paced environment.\nStrong written and verbal communication skills.\nAbility to explain technical concepts to nontechnical users and business leaders.\nExperience creating dashboards, reports, and performance metrics for sales or revenue teams.\nExperience supporting and training CRM users.\nAbility to work independently while collaborating across Sales, Marketing, Operations, Analytics, Information Technology, and leadership teams.\nAbility to pass all required background checks and pre-employment screenings.\n\nPreferred Qualifications:\n\nHubSpot Administrator, HubSpot Sales Software, HubSpot Marketing Software, HubSpot Reporting, or related HubSpot certifications.\nFive or more years of CRM administration or revenue-operations experience.\nExperience administering multiple HubSpot hubs in an enterprise or rapidly scaling organization.\nExperience with HubSpot custom objects, calculated properties, datasets, programmable automation, webhooks, or custom integrations.\nExperience with HubSpot Operations Hub and advanced data automation.\nExperience with APIs, integration platforms, data warehouses, business-intelligence tools, or middleware applications.\nWorking knowledge of SQL, data modeling, spreadsheet analysis, or business-intelligence reporting.\nExperience in compounding pharmacy, pharmaceuticals, healthcare, Telehealth, medical services, health technology, or another regulated industry.\nKnowledge of healthcare privacy, data-security, consent-management, and regulated marketing requirements.\nExperience supporting sales enablement, revenue operations, partnerships, business development, or customer-success teams.\nExperience managing CRM governance during rapid growth, organizational restructuring, mergers, or acquisitions.\nExperience with lead scoring, marketing attribution, territory management, forecasting, and sales-compensation reporting.\n\nWork Environment:\nThis position is based in a remote work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.Annual Salary$70,000—$95,000 USDJoin Us in Making an Impact:\nAt Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.\nBenefits/ Perks: \nStrive Pharmacy offers a comprehensive benefits package, including:\n\nEmployer-paid healthcare coverage, effective the 1st day of the following month of your hire date\nFree Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider\nPaid time off\nSick time\nFSA and HSA options\nParental leave\n401(k) with employer matching\nLife insurance\nVision and dental insurance\nVeterinary insurance\n\nCulture:\nCulture isn't an afterthought at Strive. It's something we actively build. We foster a collaborative, engaging workplace where employees have opportunities to connect, celebrate, and build meaningful relationships with their colleagues. We're committed to supporting the personal and professional growth of every employee, both inside and outside the workplace.\nEEO:\nStrive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.\nDisclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.","2026-08-12T21:21:48.000Z",95000,{"jsonldValid":13,"jsonld":27},1788338518011]