[{"data":1,"prerenderedAt":127},["ShallowReactive",2],{"$f4NFEzHsXDKOoiTqScwMupgyrdvR_m1dk86w0O407_4E":3,"$faZ7v0gbHpewMc6sZt5B-lB7ANx8tUjPVhIr0s4i7xQo":28},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"13dca7ca322a623505e1ebf80cb4f611f27886522e096abe165b0c08d3c690d7","8a3c8f8ce230123f98fb9ab688ac16b265c13f1b81009f9aceb207b3830a84fc","customer-success-manager-at-neon-one-b713b6f50a","Customer Success Manager","Neon One","https://cdn.jobboardwise.com/logo/neonone.com","Experience Generosity.","Software Development","United Kingdom",true,[16],"Contract","Customer Success","\u003Ch2>\u003Cstrong>About Certn\u003C/strong>\u003C/h2>\u003Cp>At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface.\u003Cbr>\u003Cbr>Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company.\u003Cbr>\u003Cbr>We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it.\u003Cbr>\u003Cbr>If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp>The Customer Success Manager (14-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h2>\u003Ch3>\u003Cstrong>Strategic Account Management\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Develop and execute account plans to ensure customer success and identify growth opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own customer onboarding, ramp, and full life cycle achievement including contract renewal.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Find upsell, cross sell, and expansion opportunities and win additional business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cbr>\u003Cstrong>Customer Advocacy and Issue Resolution\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with stakeholders across all departments to solve complex customer issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cbr>\u003Cstrong>Performance Metrics\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Conduct an average of 5-8 proactive meetings per week with your book of business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document and utilize Hubspot to track customer interactions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cbr>\u003Cstrong>Customer Retention and Growth\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Implement strategies to reduce churn and enhance loyalty.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>\u003Cstrong>Key Requirements\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Showcased effectiveness in strategic account management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adept analytical and problem-solving skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective communication and presentation abilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience advocating for customers at an executive level within the organization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to collaborate effectively with various departments for overall business success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated success in driving customer growth through expansion initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working experience with SaaS products and the background check industry (preferred).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Certifications in customer success or customer support (preferred).\u003C/p>\u003C/li>\u003Cli>\u003Cp>College or university degree or equivalent work experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>Our Culture\u003C/strong>\u003C/h2>\u003Cp>Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes.\u003C/p>\u003Cul>\u003Cli>\u003Cp>We think like owners and execute with urgency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We're customer-obsessed and always learning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We give real feedback and hold each other to high standards.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>\u003Cstrong>What's in it for you?\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>32 days of paid time off per year\u003C/p>\u003C/li>\u003Cli>\u003Cp>Company-paid benefits that start on day 1\u003C/p>\u003C/li>\u003Cli>\u003Cp>Remote-friendly and supportive flexible remote arrangements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work-from-home allowance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development budget\u003C/p>\u003C/li>\u003Cli>\u003Cp>And a few more goodies!\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>\u003Cstrong>Come As You Are\u003C/strong>\u003C/h2>\u003Cp>We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>One Last Thing…\u003C/strong>\u003C/h2>\u003Cp>Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well!\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>How We Hire\u003C/strong>\u003C/h2>\u003Cp>We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.\u003Cbr>\u003Cbr>This posting is for a current, open position within Certn.\u003Cbr>\u003Cbr>This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth.\u003C/p>\u003Cp>\u003Cstrong>Connect with us and learn more:\u003Cbr>\u003C/strong>Certn on LinkedInHighlightTA on LinkedIn\u003C/p>","About Certn At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. About the Role The Customer Success Manager (14-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Key Responsibilities Strategic Account Management Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Performance Metrics Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Customer Retention and Growth Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Key Requirements Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Our Culture Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. What's in it for you? 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! Come As You Are We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. One Last Thing… Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more: Certn on LinkedInHighlightTA on LinkedIn",0,1790155633000,"2026-09-24 17:32:09","2026-09-22T20:57:44.503+00:00",false,"GBP",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,43,63,73,89,107],{"id":31,"applyToken":32,"slug":33,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":34,"country":34,"remote":14,"employmentType":35,"department":17,"content_html":36,"content_text":37,"years":20,"createdAt":38,"updatedAtISO":39,"postedAtISO":40,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":41,"schema":42},"ad1e6178d159be9283d52848640ee9bf0def3caff50fea819f5e812690e8b415","8f813c3459e4875b28329765f8444245fd279b5d05ac632347663f9fd97f9aa0","customer-success-manager-at-neon-one-96754a08f8","Canada",[16],"\u003Ch2>\u003Cstrong>About Certn\u003C/strong>\u003C/h2>\u003Cp>At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface.\u003Cbr>\u003Cbr>Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company.\u003Cbr>\u003Cbr>We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it.\u003Cbr>\u003Cbr>If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp>The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h2>\u003Ch3>\u003Cstrong>Strategic Account Management\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Develop and execute account plans to ensure customer success and identify growth opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own customer onboarding, ramp, and full life cycle achievement including contract renewal.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Find upsell, cross sell, and expansion opportunities and win additional business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cbr>\u003Cstrong>Customer Advocacy and Issue Resolution\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Serve as the primary contact for escalated issues, collaborating internally to resolve challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with stakeholders across all departments to solve complex customer issues.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cbr>\u003Cstrong>Performance Metrics\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Conduct an average of 5-8 proactive meetings per week with your book of business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document and utilize Hubspot to track customer interactions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cbr>\u003Cstrong>Customer Retention and Growth\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Implement strategies to reduce churn and enhance loyalty.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>\u003Cstrong>Key Requirements\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Showcased effectiveness in strategic account management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adept analytical and problem-solving skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Effective communication and presentation abilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience advocating for customers at an executive level within the organization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to collaborate effectively with various departments for overall business success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated success in driving customer growth through expansion initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working experience with SaaS products and the background check industry (preferred).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Certifications in customer success or customer support (preferred).\u003C/p>\u003C/li>\u003Cli>\u003Cp>College or university degree or equivalent work experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>Our Culture\u003C/strong>\u003Cbr>\u003C/h2>\u003Cp>Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes.\u003C/p>\u003Cul>\u003Cli>\u003Cp>We think like owners and execute with urgency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We're customer-obsessed and always learning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We give real feedback and hold each other to high standards.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>\u003Cstrong>What's in it for you?\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>32 days of paid time off per year\u003C/p>\u003C/li>\u003Cli>\u003Cp>Company-paid benefits that start on day 1\u003C/p>\u003C/li>\u003Cli>\u003Cp>Remote-friendly and supportive flexible remote arrangements\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work-from-home allowance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Professional development budget\u003C/p>\u003C/li>\u003Cli>\u003Cp>And a few more goodies!\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>\u003Cstrong>Come As You Are\u003C/strong>\u003C/h2>\u003Cp>We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you.\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>One Last Thing…\u003C/strong>\u003C/h2>\u003Cp>Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well!\u003C/p>\u003Ch2>\u003Cbr>\u003Cstrong>How We Hire\u003C/strong>\u003C/h2>\u003Cp>We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.\u003Cbr>\u003Cbr>This posting is for a current, open position within Certn.\u003Cbr>\u003Cbr>This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth.\u003C/p>\u003Cp>\u003Cstrong>Connect with us and learn more:\u003Cbr>\u003C/strong>Certn on LinkedInHighlightTA on LinkedIn\u003C/p>","About Certn At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. About the Role The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Key Responsibilities Strategic Account Management Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Customer Advocacy and Issue Resolution Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Performance Metrics Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Customer Retention and Growth Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Key Requirements Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Our Culture Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. What's in it for you? 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! Come As You Are We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. One Last Thing… Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! How We Hire We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more: Certn on LinkedInHighlightTA on LinkedIn",1790090604000,"2026-09-22 17:26:45","2026-09-22T15:47:28.814+00:00","CAD",{"jsonldValid":24,"jsonld":27},{"id":44,"applyToken":45,"slug":46,"title":47,"companyname":48,"companylogo":49,"companyTagline":50,"companyIndustry":12,"city":51,"country":52,"remote":14,"employmentType":53,"department":55,"content_html":56,"content_text":57,"years":20,"createdAt":58,"updatedAtISO":59,"postedAtISO":60,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":61,"schema":62},"7d9cfc7dddd0e0fd1865491adf7c0deb0dcff63a9add08449d870cf80e56b54d","a8c79b6d87e79a6c0a76d23af5133e08f48fe818c5a8a0acf823de186e19e3a6","people-operations-generalist-at-nooks-020855c4fd","People Operations Generalist","Nooks","https://cdn.jobboardwise.com/logo/nooks.ai","Boost pipeline with AI assistants that automate the busywork of dialing, coaching, and prospecting 🚀","San Francisco","United States",[54],"Full-time","HR","\u003Ch1>\u003Cstrong>About \u003C/strong>Nooks.ai\u003Cstrong>:\u003C/strong>\u003C/h1>\u003Cp>Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from \u003Cem>account strategy\u003C/em> to \u003Cem>prospect research\u003C/em> and \u003Cem>outreach\u003C/em>. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\u003C/p>\u003Cp>Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\u003C/p>\u003Cp>\u003Cstrong>About the role:\u003C/strong>\u003Cbr>Location: Hybrid / 3 days Onsite – San Francisco, CA\u003C/p>\u003Cp>We’re looking for a detail-oriented and ambitious People Operations Generalist to to help build and run the People infrastructure that supports our team as we scale. You’ll own and support many of the operational programs employees interact with throughout their time at Nooks - including HRIS, onboarding, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations.\u003C/p>\u003Cp>This role is a great fit for someone who loves making complicated things simple. You’re highly organized, operationally rigorous, and genuinely care about creating a great employee experience. You notice when something doesn’t work, dig into why, and build a better process rather than accepting unnecessary friction.\u003C/p>\u003Cp>As Nooks scales, you’ll help us make sure our People operations scale with it - without losing the speed, thoughtfulness, and employee experience that matter to us.\u003C/p>\u003Cp>\u003Cstrong>What you'll do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as a trusted resource for employees and managers navigating People programs, policies, and systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Help own our HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own the operational side of onboarding and ensure every new hire has a smooth experience from signed offer through their first weeks at Nooks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Administer benefits programs and support employees with enrollment, eligibility, qualifying life events, and benefits questions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage employee leaves and accommodations in partnership with employees, managers, vendors, and Legal as needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own the operational coordination of our immigration program in partnership with external immigration counsel.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Point of contact for employee questions and matters related to benefits, onboarding, immigration, leaves of absence, and time off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure compliance with local, state, and federal labor laws - and stay ahead of changes that impact our business and people.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Other People or general operations responsibilities as required by the People team on an ad-hoc basis.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>We're looking for someone who has:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>3+ years of practical experience in a People or HR-related role - ideally in a high-growth startup environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Detail-oriented and data-driven mindset - ability to identify potential areas of improvement in our operational cadence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong project management skills and the ability to manage multiple recurring processes, deadlines, and employee needs simultaneously.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience owning or significantly contributing to employee onboarding and lifecycle operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of employee leaves and core employment compliance requirements.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience administering employee benefits and partnering with benefits brokers and vendors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>System-mindset - look for ways to simplify, automate, document, and improve processes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proactivity in problem-solving - you don’t just spot gaps; you fill them.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Nice to haves:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Knowledge of HR compliance and regulations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Direct involvement in scaling startups from early-stage to larger organizational structures.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with HRIS systems, people analytics tools, and large datasets.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You might be a great fit if:\u003C/strong>\u003C/p>\u003Cp>You care about both sides of People Operations: operational rigor and employee experience. You want the data to be right, the process to be scalable, and the employee on the other end to feel supported.\u003C/p>\u003Cp>You’re excited to join a small People team where you’ll have real ownership, broad exposure, and the opportunity to build systems that will support the next stage of Nooks’ growth!\u003C/p>\u003Ch2>\u003Cstrong>Equal Employment Opportunity Statement\u003C/strong>\u003C/h2>\u003Cp>Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.  \u003C/p>\u003Cp>Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.\u003C/p>","About Nooks.ai : Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach . Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals. Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. About the role: Location: Hybrid / 3 days Onsite – San Francisco, CA We’re looking for a detail-oriented and ambitious People Operations Generalist to to help build and run the People infrastructure that supports our team as we scale. You’ll own and support many of the operational programs employees interact with throughout their time at Nooks - including HRIS, onboarding, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations. This role is a great fit for someone who loves making complicated things simple. You’re highly organized, operationally rigorous, and genuinely care about creating a great employee experience. You notice when something doesn’t work, dig into why, and build a better process rather than accepting unnecessary friction. As Nooks scales, you’ll help us make sure our People operations scale with it - without losing the speed, thoughtfulness, and employee experience that matter to us. What you'll do: Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management. Serve as a trusted resource for employees and managers navigating People programs, policies, and systems. Help own our HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting. Own the operational side of onboarding and ensure every new hire has a smooth experience from signed offer through their first weeks at Nooks. Administer benefits programs and support employees with enrollment, eligibility, qualifying life events, and benefits questions. Manage employee leaves and accommodations in partnership with employees, managers, vendors, and Legal as needed. Own the operational coordination of our immigration program in partnership with external immigration counsel. Point of contact for employee questions and matters related to benefits, onboarding, immigration, leaves of absence, and time off. Ensure compliance with local, state, and federal labor laws - and stay ahead of changes that impact our business and people. Other People or general operations responsibilities as required by the People team on an ad-hoc basis. We're looking for someone who has: 3+ years of practical experience in a People or HR-related role - ideally in a high-growth startup environment. Detail-oriented and data-driven mindset - ability to identify potential areas of improvement in our operational cadence. Strong project management skills and the ability to manage multiple recurring processes, deadlines, and employee needs simultaneously. Experience owning or significantly contributing to employee onboarding and lifecycle operations. Working knowledge of employee leaves and core employment compliance requirements. Experience administering employee benefits and partnering with benefits brokers and vendors. System-mindset - look for ways to simplify, automate, document, and improve processes Proactivity in problem-solving - you don’t just spot gaps; you fill them. Nice to haves: Knowledge of HR compliance and regulations. Direct involvement in scaling startups from early-stage to larger organizational structures. Experience with HRIS systems, people analytics tools, and large datasets. You might be a great fit if: You care about both sides of People Operations: operational rigor and employee experience. You want the data to be right, the process to be scalable, and the employee on the other end to feel supported. You’re excited to join a small People team where you’ll have real ownership, broad exposure, and the opportunity to build systems that will support the next stage of Nooks’ growth! Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.",1790393057000,"2026-09-26 05:27:48","2026-09-25T21:45:27.138+00:00","USD",{"jsonldValid":24,"jsonld":27},{"id":64,"applyToken":65,"slug":66,"title":67,"companyname":48,"companylogo":49,"companyTagline":50,"companyIndustry":12,"city":51,"country":52,"remote":14,"employmentType":68,"department":55,"content_html":69,"content_text":70,"years":20,"createdAt":58,"updatedAtISO":59,"postedAtISO":71,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":61,"schema":72},"e6208b59de2ff7de3c21ab21e153c5fd727948b5bf3d01ac84e30a5afea728c8","0010321e3eba7bfa3f0f7118614f6f26f1175d60fb5b6fc3e1b80926023209a3","people-partner-at-nooks-b4666a4475","People Partner",[54],"\u003Ch1>\u003Cstrong>About \u003C/strong>Nooks.ai\u003Cstrong>:\u003C/strong>\u003C/h1>\u003Cp>Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from \u003Cem>account strategy\u003C/em> to \u003Cem>prospect research\u003C/em> and \u003Cem>outreach\u003C/em>. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\u003C/p>\u003Cp>Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\u003C/p>\u003Cp>\u003Cstrong>About the Role:\u003C/strong>\u003Cbr>Location: Hybrid / 3 days Onsite – San Francisco, CA\u003C/p>\u003Cp>Nooks is growing quickly, and we’re looking for an experienced, strategic People Business Partner to help us scale our teams, managers, and organization alongside that growth.\u003C/p>\u003Cp>This founding role will directly influence leadership, drive cultural impact, and enhance operational excellence across the company. You’ll partner closely with leaders and managers across the employee lifecycle - helping them build strong teams, navigate performance and employee relations, make thoughtful talent decisions, and evolve their organizations as we scale. As a trusted advisor, you will lead key initiatives and support managers and employees to build a strong, high-performing organization.\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>What you'll do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own and drive key People functions, including manager enablement (talent management, coaching, training), business strategy alignment (workforce planning, change management, analytics), people program development (performance management, compensation, succession planning), and employee relations (PIPs, investigations, terminations, compliance).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use periodic evaluations and frequent touchpoints to identify individual, team, and manager development needs, make recommendations, and partner closely with managers to implement strategies that measurably improve performance, engagement, satisfaction, and retention.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide guidance and leadership in the following areas: total rewards, leveling, employee engagement, culture development, organizational design, change management, employee communications, and people development.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coach managers across the full range of people leadership topics, including feedback, performance, team dynamics, career conversations, employee engagement, and difficult conversations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with the broader People team on company-wide programs including performance management, career development, compensation, engagement, and manager enablement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Execute on other People or general operations responsibilities as required by the People team on an ad hoc basis.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>We're looking for someone who has:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>6-8+ years of HRBP experience within a high-growth tech environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong manager coaching skills and the ability to build credibility with leaders at multiple levels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep experience managing employee relations and performance matters, including complex or sensitive situations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong written and verbal communication skills, including the ability to communicate clearly in sensitive situations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to recognize patterns and build scalable solutions without introducing process for process’s sake.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Nice to haves:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Bachelor’s or advanced degree in Human Resources, Organizational Psychology, or a related field.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering with founders to shape people strategies that drive performance, engagement, and organizational success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working in an international company, with a preference for experience in Ireland or London.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You might be a great fit if:\u003C/strong>\u003C/p>\u003Cp>You’re energized by being close to the business. You want to understand how a team actually works, what its leaders are trying to accomplish, and where people or organizational challenges could get in the way.\u003C/p>\u003Cp>You’re equally comfortable challenging a senior leader, coaching a first-time manager, navigating a difficult employee situation, and stepping back to ask whether the organization itself needs to change.\u003C/p>\u003Cp>Most importantly, you see People partnership as more than responding to issues: you want to help leaders build stronger organizations before those issues happen.\u003C/p>\u003Ch2>\u003Cstrong>Equal Employment Opportunity Statement\u003C/strong>\u003C/h2>\u003Cp>Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.  \u003C/p>\u003Cp>Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.\u003C/p>","About Nooks.ai : Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach . Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals. Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. About the Role: Location: Hybrid / 3 days Onsite – San Francisco, CA Nooks is growing quickly, and we’re looking for an experienced, strategic People Business Partner to help us scale our teams, managers, and organization alongside that growth. This founding role will directly influence leadership, drive cultural impact, and enhance operational excellence across the company. You’ll partner closely with leaders and managers across the employee lifecycle - helping them build strong teams, navigate performance and employee relations, make thoughtful talent decisions, and evolve their organizations as we scale. As a trusted advisor, you will lead key initiatives and support managers and employees to build a strong, high-performing organization. What you'll do: Own and drive key People functions, including manager enablement (talent management, coaching, training), business strategy alignment (workforce planning, change management, analytics), people program development (performance management, compensation, succession planning), and employee relations (PIPs, investigations, terminations, compliance). Use periodic evaluations and frequent touchpoints to identify individual, team, and manager development needs, make recommendations, and partner closely with managers to implement strategies that measurably improve performance, engagement, satisfaction, and retention. Provide guidance and leadership in the following areas: total rewards, leveling, employee engagement, culture development, organizational design, change management, employee communications, and people development. Coach managers across the full range of people leadership topics, including feedback, performance, team dynamics, career conversations, employee engagement, and difficult conversations. Partner with the broader People team on company-wide programs including performance management, career development, compensation, engagement, and manager enablement. Execute on other People or general operations responsibilities as required by the People team on an ad hoc basis. We're looking for someone who has: 6-8+ years of HRBP experience within a high-growth tech environment. Strong manager coaching skills and the ability to build credibility with leaders at multiple levels. Deep experience managing employee relations and performance matters, including complex or sensitive situations. Strong written and verbal communication skills, including the ability to communicate clearly in sensitive situations. Ability to recognize patterns and build scalable solutions without introducing process for process’s sake. Nice to haves: Bachelor’s or advanced degree in Human Resources, Organizational Psychology, or a related field. Experience partnering with founders to shape people strategies that drive performance, engagement, and organizational success. Experience working in an international company, with a preference for experience in Ireland or London. You might be a great fit if: You’re energized by being close to the business. You want to understand how a team actually works, what its leaders are trying to accomplish, and where people or organizational challenges could get in the way. You’re equally comfortable challenging a senior leader, coaching a first-time manager, navigating a difficult employee situation, and stepping back to ask whether the organization itself needs to change. Most importantly, you see People partnership as more than responding to issues: you want to help leaders build stronger organizations before those issues happen. Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.","2026-09-25T21:38:48.674+00:00",{"jsonldValid":24,"jsonld":27},{"id":74,"applyToken":75,"slug":76,"title":77,"companyname":78,"companylogo":79,"companyIndustry":80,"city":81,"country":81,"remote":24,"employmentType":82,"department":83,"content_html":84,"content_text":85,"years":20,"createdAt":86,"updatedAtISO":59,"postedAtISO":87,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":61,"schema":88},"af7a0b1e4cb498f8b05660c7074905938f7bdd2b72472a474ae7adf3a26bc860","2cdcb3e01d9b6e8c80308b23688f0fae53746996c2d3b27f611948109cc801e0","1577-sr-workfront-configuration-engineer-adobe-platforms-at-nortal-6c266b73d9","(1577) Sr. Workfront Configuration Engineer (Adobe Platforms)","Nortal","https://cdn.jobboardwise.com/logo/nortal.com","IT Services and IT Consulting","Latin America",[54],"Engineering","\u003Cp>Join Nortal for your next big adventure. We are seeking a \u003Cstrong>Sr. Workfront Configuration Engineer\u003C/strong> to join our team, grow with us, and teach us a few things along the way.\u003C/p>\n\u003Cp>Explore the Nortal experience!\u003C/p>\n\u003Cp>Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management.\u003C/p>\n\u003Cp>Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values.\u003C/p>\n\u003Cp>Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.\u003C/p>\n\u003Cp>Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best.\u003C/p>\n\u003Cp>Ready to grow with us? 🚀\u003C/p>\n\u003Cp>Here's what we offer you by joining us!\u003C/p>\n\u003Cp>Competitive USD salary – We value your skills and contributions!\u003C/p>\n\u003Cp>100% remote work – While you can work from anywhere, you're always welcome to connect with teammates and grow your network at our coworking spaces across LATAM!\u003C/p>\n\u003Cp>Paid time off – Take the time you need according to your country's regulations, all while receiving your full salary. Rest, recharge, and come back stronger!\u003C/p>\n\u003Cp>National Holidays celebrated – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture.\u003C/p>\n\u003Cp>Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better.\u003C/p>\n\u003Cp>Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance!\u003C/p>\n\u003Cp>Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community.\u003C/p>\n\u003Cp>Birthday day off – Enjoy an extra day off during your birthday week to celebrate in style with friends and family!\u003C/p>\n\u003Cp>About the project:\u003C/p>\n\u003Cp>At Nortal, we know great talent doesn't wait for job openings. That's why we're building a community of passionate professionals for future opportunities.\u003C/p>\n\u003Cp>These proactive searches align with the profiles our trusted clients seek regularly. Join our \"Future Talent\" network to be among the first considered when the right opportunity arises.\u003C/p>\n\u003Cp>With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact.\u003C/p>\n\u003Cp>As we continue to grow, we are looking to add a Sr. Workfront Configuration Engineer to our team. If you are passionate about designing and implementing optimized workflow solutions using Workfront and Workfront Fusion, and thrive in a client-facing, collaborative environment, this is a great opportunity for you.\u003C/p>\n\u003Cp>This is a client-facing service delivery role that requires strong technical expertise, business acumen, and excellent communication skills. You will be responsible for gathering and understanding clients' business requirements and translating them into customized solutions using Workfront and Workfront Fusion — designing, configuring, and maintaining optimized workflow solutions that help clients achieve their operational goals. You will be part of a highly collaborative international team, working with Agile methodologies and focused on delivering impactful, high-quality solutions by implementing industry best practices.\u003C/p>\n\u003Cp>How your day-to-day work will look like:\u003C/p>\n\u003Cp>Design, implement, configure, and maintain client Workfront instances to meet complex business requirements, ensuring solid architecture foundations including sharing rules and system configuration.\u003C/p>\n\u003Cp>Lead and support Workfront Fusion integration needs, designing and implementing automated workflows, and develop custom reports, dashboards, forms, and workflows tailored to client requirements.\u003C/p>\n\u003Cp>Maintain and enhance existing Workfront environments, including updates, user management, and feature rollouts.\u003C/p>\n\u003Cp>Participate in requirements discussions to translate customer needs into scalable solutions, documenting and communicating architecture strategies with project managers to establish timelines and implementation plans.\u003C/p>\n\u003Cp>Mentor junior engineers, contribute to team knowledge sharing, and stay current with Workfront platform updates and industry trends to propose innovative solutions.\u003C/p>\n\u003Cp>This would make you the ideal candidate:\u003C/p>\n\u003Cp>5+ years of experience designing, implementing, and supporting project management systems.\u003C/p>\n\u003Cp>Solid hands-on experience with Adobe Workfront configuration, including workflows, custom forms, reports, dashboards, and sharing rules.\u003C/p>\n\u003Cp>1+ year of hands-on experience with Workfront Fusion for integrations and workflow automation.\u003C/p>\n\u003Cp>Experience working in Agile/Scrum delivery environments, including sprint planning and story decomposition.\u003C/p>\n\u003Cp>Strong problem-solving and solution-oriented mindset, with a demonstrated ability to learn quickly, collaborate effectively, and adapt to change.\u003C/p>\n\u003Cp>Business-level English proficiency.\u003C/p>\n\u003Cp>Nice to have: experience integrating Workfront with Adobe ecosystem platforms (AEM, AEP, Marketo, or Adobe Firefly); Workfront Developer or advanced Workfront certification; experience with AEM development or content management workflows; familiarity with REST APIs and webhook-based integration patterns.\u003C/p>\n\u003Cp>What to expect from our Talent Connection process:\u003C/p>\n\u003Cp>Sign up: Apply to this position and upload your resume.\u003C/p>\n\u003Cp>Profile review: Our team will review your profile and keep it in our talent database.\u003C/p>\n\u003Cp>Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for.\u003C/p>\n\u003Cp>Knowing you better: We'd love to discuss your experience in an interview with our recruiters.\u003C/p>\n\u003Cp>Notification: When a suitable position opens, we'll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening.\u003C/p>\n\u003Cp>Transparency: This process is direct and without intermediaries.\u003C/p>\n\u003Cp>🎯 For over 25 years, we've been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future.\u003C/p>\n\u003Cp>We believe complexity doesn't have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That's why our clients trust us with their most ambitious, business-critical initiatives.\u003C/p>\n\u003Cp>We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise.\u003C/p>\n\u003Cp>Let's work together to shape the future of technology!\u003C/p>\n\u003Cp>🧑‍💻 Apply now!\u003C/p>\n\u003Cp>By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy. (https://nortal.com/recruitment-and-hiring-privacy-statement/)\u003C/p>\u003Cp>By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.\u003C/p>","Join Nortal for your next big adventure. We are seeking a Sr. Workfront Configuration Engineer to join our team, grow with us, and teach us a few things along the way. Explore the Nortal experience! Join our close-knit LATAM remote team: Connect through fun activities like coffee breaks, tech talks, and games with your team-mates and management. Say goodbye to micromanagement! We champion autonomy, open communication, and respect for diversity as our core values. Your well-being matters: Our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins. Plus, our Accounts Management team ensures smooth, effective client relationships, so you can focus on what you do best. Ready to grow with us? 🚀 Here's what we offer you by joining us! Competitive USD salary – We value your skills and contributions! 100% remote work – While you can work from anywhere, you're always welcome to connect with teammates and grow your network at our coworking spaces across LATAM! Paid time off – Take the time you need according to your country's regulations, all while receiving your full salary. Rest, recharge, and come back stronger! National Holidays celebrated – Take time off to celebrate important events and traditions with loved ones, fully embracing your culture. Sick leave – Focus on your health without the stress. Take the necessary time to recover and feel better. Refundable Annual Credit – Spend it on the perks you love to enhance your work-life balance! Team-building activities – Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. Birthday day off – Enjoy an extra day off during your birthday week to celebrate in style with friends and family! About the project: At Nortal, we know great talent doesn't wait for job openings. That's why we're building a community of passionate professionals for future opportunities. These proactive searches align with the profiles our trusted clients seek regularly. Join our \"Future Talent\" network to be among the first considered when the right opportunity arises. With over 160 new hires every year, we are constantly expanding our team with passionate and skilled professionals who want to make an impact. As we continue to grow, we are looking to add a Sr. Workfront Configuration Engineer to our team. If you are passionate about designing and implementing optimized workflow solutions using Workfront and Workfront Fusion, and thrive in a client-facing, collaborative environment, this is a great opportunity for you. This is a client-facing service delivery role that requires strong technical expertise, business acumen, and excellent communication skills. You will be responsible for gathering and understanding clients' business requirements and translating them into customized solutions using Workfront and Workfront Fusion — designing, configuring, and maintaining optimized workflow solutions that help clients achieve their operational goals. You will be part of a highly collaborative international team, working with Agile methodologies and focused on delivering impactful, high-quality solutions by implementing industry best practices. How your day-to-day work will look like: Design, implement, configure, and maintain client Workfront instances to meet complex business requirements, ensuring solid architecture foundations including sharing rules and system configuration. Lead and support Workfront Fusion integration needs, designing and implementing automated workflows, and develop custom reports, dashboards, forms, and workflows tailored to client requirements. Maintain and enhance existing Workfront environments, including updates, user management, and feature rollouts. Participate in requirements discussions to translate customer needs into scalable solutions, documenting and communicating architecture strategies with project managers to establish timelines and implementation plans. Mentor junior engineers, contribute to team knowledge sharing, and stay current with Workfront platform updates and industry trends to propose innovative solutions. This would make you the ideal candidate: 5+ years of experience designing, implementing, and supporting project management systems. Solid hands-on experience with Adobe Workfront configuration, including workflows, custom forms, reports, dashboards, and sharing rules. 1+ year of hands-on experience with Workfront Fusion for integrations and workflow automation. Experience working in Agile/Scrum delivery environments, including sprint planning and story decomposition. Strong problem-solving and solution-oriented mindset, with a demonstrated ability to learn quickly, collaborate effectively, and adapt to change. Business-level English proficiency. Nice to have: experience integrating Workfront with Adobe ecosystem platforms (AEM, AEP, Marketo, or Adobe Firefly); Workfront Developer or advanced Workfront certification; experience with AEM development or content management workflows; familiarity with REST APIs and webhook-based integration patterns. What to expect from our Talent Connection process: Sign up: Apply to this position and upload your resume. Profile review: Our team will review your profile and keep it in our talent database. Contact: Our team will contact you to have an interview to get to know you better and to share with you a bit more of what we are looking for. Knowing you better: We'd love to discuss your experience in an interview with our recruiters. Notification: When a suitable position opens, we'll contact you to start the selection process, having in mind that this process will be faster because we already had the first screening. Transparency: This process is direct and without intermediaries. 🎯 For over 25 years, we've been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future. We believe complexity doesn't have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That's why our clients trust us with their most ambitious, business-critical initiatives. We would love to hear from you if you are eager to make an impact and join a collaborative team that values creativity and expertise. Let's work together to shape the future of technology! 🧑‍💻 Apply now! By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy. (https://nortal.com/recruitment-and-hiring-privacy-statement/) By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy.",1790393056000,"2026-09-25T13:12:10-04:00",{"jsonldValid":24,"jsonld":27},{"id":90,"applyToken":91,"slug":92,"title":93,"companyname":94,"companylogo":95,"companyTagline":96,"companyIndustry":97,"city":98,"country":52,"remote":24,"employmentType":99,"department":100,"content_html":101,"content_text":102,"years":20,"createdAt":103,"updatedAtISO":104,"postedAtISO":105,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":61,"schema":106},"e7d4d01a32ec599dd3f6d82f138c3c5a13ff1741d11fdc4fa7a6c2a4dc96501b","0ec38c2011fdc78d5b7a27476eda34ddb874e5c577142a5e637c1e5200e627a5","lifecycle-operations-manager-at-sofi-bd87097e54","Lifecycle Operations Manager","SoFi","https://cdn.jobboardwise.com/logo/sofi.com","SoFi helps you save, spend, earn, borrow, invest, and protect your money–all in one app. NMLS 1121636","Financial Services","Cottonwood Heights",[54],"Marketing","\u003Cp>Employee Applicant Privacy Notice\u003C/p>\n\u003Cp>\u003Cstrong>Who we are:\u003C/strong>\u003C/p>\n\n\u003Cp>Shape a brighter financial future with us.\u003C/p>\n\u003Cp>Together with our members, we’re changing the way people think about and interact with personal finance.\u003C/p>\n\u003Cp>We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. \u003Cstrong>Join us to invest in yourself, your career, and the financial world.\u003C/strong>\u003C/p>\n\u003Cp>The role\u003C/p>\n\u003Cp>The Lifecycle Marketing Operations Manager is an experienced Braze campaign architect responsible for asset development, audience segmentation, and campaign quality assurance in multiple marketing communication channels, including: email, SMS, push, and in-app messaging. With a strong focus on both campaign execution and stakeholder collaboration, the ideal candidate has superior attention to detail and time management skills, as well as the ability to understand business needs & objectives in order to consistently deliver pristine, on-time work. The LCM Ops manager will work closely with LCM strategists to recommend features, design tests, and review strategy to achieve shared OKRs.\u003C/p>\n\u003Cp>What you’ll do\u003C/p>\n\u003Cul>\n\u003Cli>Under the direction of an LCM Operations Associate Group Manager, execute data-driven marketing initiatives utilizing a campaign management tool; perform activities such as audience selection, trigger qualification, suppressions, segmentation and arbitration\u003C/li>\n\u003Cli>Own the coding/building, approval process, and deployment of daily, monthly, and ad-hoc content-focused lifecycle marketing campaigns; contribute strategic thought leadership to the team’s campaign testing & optimization strategies\u003C/li>\n\u003Cli>Deliver on lifecycle campaign execution deadlines in various marketing channels (e.g. Email, Push, In-App Messaging, etc.)\u003C/li>\n\u003Cli>Develop, enforce, and perform quality control activities to ensure daily campaign deployment completes in a timely manner and the output is accurate and complete\u003C/li>\n\u003Cli>Produce campaign performance reports using analytically derived model outputs to share test outcomes, highlight campaign business impact, and inform future testing strategies\u003C/li>\n\u003Cli>Consolidate and confirm the accuracy of prospect and/or customer audience data when building campaign audience segmentation\u003C/li>\n\u003Cli>Work with others to understand and provide tactical feedback regarding campaign objectives, data specifications, technical requirements, etc\u003C/li>\n\u003Cli>Develop strong stakeholder relationships through consistent, proactive communication on your projects and strategic recommendations in your area of expertise\u003C/li>\n\u003C/ul>\n\u003Cp>What you’ll need\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor’s Degree, ideally in Business, Finance, Marketing, or a technical field (or equivalent professional experience) \u003C/li>\n\u003Cli>5+ years of HTML coding experience, with hands-on experience building and deploying emails. Being able to code from scratch is not a requirement, but comfort with manipulating templates is.\u003C/li>\n\u003Cli>2-5 years experience with marketing automation tools and/or ESPs (e.g. Braze, Pardot, Marketo, Eloqua, etc.)\u003C/li>\n\u003Cli>Experience proactively managing own workload and output, including juggling multiple medium-to-large projects at a time\u003C/li>\n\u003Cli>Ability to adapt to shifting priorities and make judgement calls when projects change or are ambiguous in nature\u003C/li>\n\u003Cli>Strong interest to learn new tools with a natural curiosity \u003C/li>\n\u003Cli>Diligent adherence to best practices and QA procedures, with very strong attention to detail \u003C/li>\n\u003Cli>Proven ability to communicate strategies, insights, and recommendations effectively with a variety of stakeholders\u003C/li>\n\u003Cli>Comfortable working independently, and with ambiguity at times\u003C/li>\n\u003Cli>Strong project management skills \u003C/li>\n\u003C/ul>\n\u003Cp>Nice to have\u003C/p>\n\u003Cul>\n\u003Cli>Experience working directly with Data Analysts, Software Engineers, and Project Managers \u003C/li>\n\u003Cli>Previous experience with Braze and Pardot is a strong plus \u003C/li>\n\u003Cli>Understanding of A/B and multivariate testing standards \u003C/li>\n\u003Cli>Knowledge of relational databases, real-time event data, data structures and querying language (e.g. select, merge, join, group by, etc) \u003C/li>\n\u003Cli>Experience writing SQL statements for data extraction \u003C/li>\n\u003Cli>Experience working with real-time web and app event data\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Compensation and Benefits\u003C/strong>\u003C/p>\n\u003Cp>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. \u003C/p>\n\n\u003Cp>To view all of our comprehensive and competitive benefits, visit our \u003Cstrong>Benefits at SoFi \u003C/strong>page!\u003C/p>\n\u003Ch5>SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.\u003C/h5>\n\u003Ch5>The Company hires the best qualified candidate for the job, without regard to protected characteristics.\u003C/h5>\n\u003Ch5>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u003C/h5>\n\u003Ch5>New York applicants: Notice of Employee Rights\u003C/h5>\n\u003Ch5>SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.\u003C/h5>\n\u003Ch5>We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time.\u003C/h5>\n\u003Cp>\u003Cstrong>Internal Employees\u003C/strong>\u003C/p>\n\u003Cp>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.\u003C/p>","Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role The Lifecycle Marketing Operations Manager is an experienced Braze campaign architect responsible for asset development, audience segmentation, and campaign quality assurance in multiple marketing communication channels, including: email, SMS, push, and in-app messaging. With a strong focus on both campaign execution and stakeholder collaboration, the ideal candidate has superior attention to detail and time management skills, as well as the ability to understand business needs & objectives in order to consistently deliver pristine, on-time work. The LCM Ops manager will work closely with LCM strategists to recommend features, design tests, and review strategy to achieve shared OKRs. What you’ll do Under the direction of an LCM Operations Associate Group Manager, execute data-driven marketing initiatives utilizing a campaign management tool; perform activities such as audience selection, trigger qualification, suppressions, segmentation and arbitration Own the coding/building, approval process, and deployment of daily, monthly, and ad-hoc content-focused lifecycle marketing campaigns; contribute strategic thought leadership to the team’s campaign testing & optimization strategies Deliver on lifecycle campaign execution deadlines in various marketing channels (e.g. Email, Push, In-App Messaging, etc.) Develop, enforce, and perform quality control activities to ensure daily campaign deployment completes in a timely manner and the output is accurate and complete Produce campaign performance reports using analytically derived model outputs to share test outcomes, highlight campaign business impact, and inform future testing strategies Consolidate and confirm the accuracy of prospect and/or customer audience data when building campaign audience segmentation Work with others to understand and provide tactical feedback regarding campaign objectives, data specifications, technical requirements, etc Develop strong stakeholder relationships through consistent, proactive communication on your projects and strategic recommendations in your area of expertise What you’ll need Bachelor’s Degree, ideally in Business, Finance, Marketing, or a technical field (or equivalent professional experience) 5+ years of HTML coding experience, with hands-on experience building and deploying emails. Being able to code from scratch is not a requirement, but comfort with manipulating templates is. 2-5 years experience with marketing automation tools and/or ESPs (e.g. Braze, Pardot, Marketo, Eloqua, etc.) Experience proactively managing own workload and output, including juggling multiple medium-to-large projects at a time Ability to adapt to shifting priorities and make judgement calls when projects change or are ambiguous in nature Strong interest to learn new tools with a natural curiosity Diligent adherence to best practices and QA procedures, with very strong attention to detail Proven ability to communicate strategies, insights, and recommendations effectively with a variety of stakeholders Comfortable working independently, and with ambiguity at times Strong project management skills Nice to have Experience working directly with Data Analysts, Software Engineers, and Project Managers Previous experience with Braze and Pardot is a strong plus Understanding of A/B and multivariate testing standards Knowledge of relational databases, real-time event data, data structures and querying language (e.g. select, merge, join, group by, etc) Experience writing SQL statements for data extraction Experience working with real-time web and app event data Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.",1790388991000,"2026-09-26 04:20:53","2026-09-25T10:05:37-04:00",{"jsonldValid":24,"jsonld":27},{"id":108,"applyToken":109,"slug":110,"title":111,"companyname":112,"companylogo":113,"companyTagline":114,"companyIndustry":115,"city":116,"country":52,"remote":24,"employmentType":117,"department":118,"content_html":119,"content_text":120,"years":20,"createdAt":121,"updatedAtISO":122,"postedAtISO":123,"hasSalary":24,"salaryMin":124,"salaryMax":125,"currency":61,"schema":126},"9f3ca95454a7e5487cb1bdf40eb8a8062306edf3251b90db397adaeea3123d24","3702c5cd3dd99bc7e6b1408e56c73ed73ceb6579e642017a272c6d0926686c20","partner-account-manager-at-klaviyo-735910494f","Partner Account Manager","Klaviyo","https://cdn.jobboardwise.com/logo/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","Boston",[54],"Other","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.\u003C/p>\n\u003Cp>In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u003C/p>\n\u003Cp>\u003Cstrong>How you'll make a difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo.\u003C/li>\n\u003Cli>Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market\u003C/li>\n\u003Cli>Build and manage a lead referral pipeline with your partner portfolio.\u003C/li>\n\u003Cli>Work to understand a partner’s organization structure and business goals.\u003C/li>\n\u003Cli>Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo.\u003C/li>\n\u003Cli>Act as a consultant to help our partners build or optimize their offerings around Klaviyo.\u003C/li>\n\u003Cli>Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business.\u003C/li>\n\u003Cli>Be comfortable operating with and exceeding revenue-focused goals.\u003C/li>\n\u003Cli>Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future.\u003C/li>\n\u003Cli>Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process.\u003C/li>\n\u003Cli>Drive co-marketing with our partners.\u003C/li>\n\u003Cli>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u003C/li>\n\u003Cli>Travel: up to 25%, to meet and develop relationships with our agency partners / events.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who you are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Are adept at influencing and relationship building.\u003C/li>\n\u003Cli>Have partnerships, sales, or account management experience.\u003C/li>\n\u003Cli>Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships.\u003C/li>\n\u003Cli>Learning about a new product offering excites you!\u003C/li>\n\u003Cli>Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network.\u003C/li>\n\u003Cli>Are thoughtful, engaging, and energetic.\u003C/li>\n\u003Cli>Obsessed with understanding your customer or partner.\u003C/li>\n\u003Cli>Comfortable operating independently.\u003C/li>\n\u003Cli>Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry.\u003C/li>\n\u003Cli>Proactively solicit and act on feedback from your customers, partners, and peers.\u003C/li>\n\u003Cli>Are excited to be a part of and have an impact on a rapidly-growing, profitable startup.\u003C/li>\n\u003Cli>Have a positive outlook and excellent written and verbal communication skills.\u003C/li>\n\u003Cli>Have 4-5 years of SaaS account management, channel and/or sales experience.\u003C/li>\n\u003Cli>Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform.\u003C/li>\n\u003Cli>Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future.\u003C/li>\n\u003Cli>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$130,900—$177,100 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, the partnerships team prides themselves on being marketing and product experts. As a Partner Account Manager, you will be responsible for building a long term, deep, and mutually-beneficial relationship with Klaviyo’s marketing agency and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow. In this role you are responsible for managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in our space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. How you'll make a difference: Become a trusted advisor to the ~30 partner relationships you manage with key leaders & decision makers at these orgs + build relationships with those managing front line teams working with Klaviyo. Develop technical knowledge of the Klaviyo product and understand how your partners can take advance use cases to market Build and manage a lead referral pipeline with your partner portfolio. Work to understand a partner’s organization structure and business goals. Develop a long-term strategy with your partner to help them meet their business goals alongside Klaviyo. Act as a consultant to help our partners build or optimize their offerings around Klaviyo. Become a product expert on Klaviyo and adept at presenting how Klaviyo services and software can help a partner improve their business. Be comfortable operating with and exceeding revenue-focused goals. Bring your creative thinking, strategies, and ideas to advance Klaviyo’s values, build our culture, and execute on our vision for the future. Have an opportunity to own projects and collaborate with a highly driven team to create new partner enablement and process. Drive co-marketing with our partners. Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up. Travel: up to 25%, to meet and develop relationships with our agency partners / events. Who you are: Are adept at influencing and relationship building. Have partnerships, sales, or account management experience. Have largely worked on accounts in the Enterprise ($30M-$500M+ GMV) customer segment and can thoughtfully reference those experiences and relationships. Learning about a new product offering excites you! Comfortable presenting product led discussions and demo’ing the Klaviyo product to your partner network. Are thoughtful, engaging, and energetic. Obsessed with understanding your customer or partner. Comfortable operating independently. Comfortable presenting in large groups & showcasing yourself as a thought leader in our industry. Proactively solicit and act on feedback from your customers, partners, and peers. Are excited to be a part of and have an impact on a rapidly-growing, profitable startup. Have a positive outlook and excellent written and verbal communication skills. Have 4-5 years of SaaS account management, channel and/or sales experience. Work collaboratively with enablement, CS, Marketing and Product to introduce and educate agency partners on new enhancements to Klaviyo’s platform. Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future. You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $130,900—$177,100 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1790379545000,"2026-09-26 01:42:17","2026-09-25T15:25:34-04:00",130900,177100,{"jsonldValid":24,"jsonld":27},1790412181440]