[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"$fTz6ovAJw0Ejm25q9wtBjpg--VbfxrMlWFmFFhTWXpc4":3,"$fCHHI-UHdTrVRwz0CRjsB2I3UWXXyFTLguhCYcPChsQE":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":23,"salaryMax":23,"currency":24,"schema":25},"19b05d9036e7e6db84e974108c562dc96309a2a4cc6a8463e260631e02ec8308","customer-success-manager-at-rilla-485f3cb2ab","Customer Success Manager","Rilla","https://logo.clearbit.com/rilla.com","We're on a mission to make offline commerce as searchable and easy to understand as the internet.","Software Development","New York City",false,[15],"Full-time","Customer Success","\u003Ch3>\u003Cstrong>A Foundational Company\u003C/strong>\u003C/h3>\u003Cp>Rilla builds the leading conversation intelligence software for offline commerce. Salespeople talk, our mobile app records the conversation, and our AI transcribes and analyzes it to make them better at their jobs. We’re bringing the technology of the 21st century’s most innovative companies to the more than 10 million salespeople who work face to face.\u003C/p>\u003Cp>We’ve grown from zero to $55M+ in ARR in four years, and we’re profitable. We sell to enterprises like The Home Depot, KKR, Neighborly, and PulteGroup. We’re backed by Google Ventures, Bessemer Venture Partners, Crew Capital, and Broom Ventures.\u003C/p>\u003Cp>We hire people with high agency and high urgency. We’re in-office because the best work happens when ambitious people are in the same room.\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>The Role\u003C/strong>\u003Cbr>Rilla’s\u003Cstrong> Customer Success Team\u003C/strong> sits at the unique intersection of customers, product, and go to market. In this role, your mission will be to deeply understand our customers' most pressing challenges, collaborate closely with our sales and product teams to successful onboard and implement Rilla, and leverage data and financial analysis to achieve account growth.\u003C/p>\u003Cp>Your contributions will be instrumental in driving our customers' revenue growth and align their success with Rilla's growth. You will play a critical role in maintaining one of our key metrics - Net Revenue Retention - an important component of Rilla's ongoing growth and success.\u003C/p>\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Facilitate a smooth and successful onboarding experience for customers, ensuring their long-term success with Rilla.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build relationships with our clients and develop deep empathy for their workflows and requirements. This will involve visiting clients in person.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and case studies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive customer account growth through persuasive storytelling supported by data, taking ownership of the NRR metric.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coordinate with our Account Managers to drive large upsell opportunities for enterprise customers.\u003Cbr>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>A customer obsessive.\u003C/strong> Someone who deeply cares about delighting clients and solving their pains, not about vanity metrics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>An infinite learner.\u003C/strong> You are always looking to learn more and learn faster. You feel uneasy when you get complacent, and you’re constantly seeking discomfort.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>A team player.\u003C/strong> You love giving and receiving feedback and learning and growing as a team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Unafraid of failure\u003C/strong>. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail because it means you get a new opportunity to learn more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Affinity for the unconventional.\u003C/strong> You get a kick out of rejecting conventional wisdom. And you’re not afraid to try weird, crazy, and quite possibly stupid ideas.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Extremely focused.\u003C/strong> You practice extreme focus in everything you do. You’re always looking to prioritize your time and resources to maximum efficiency.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What We Need\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in world-class customer success management, account management, project management, or operations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You can move, think, act, and learn extremely fast.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You have an insane intrinsic drive and hustle in you that makes you want to learn more and do better every day.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're energized by building a startup from the very beginning working in the office.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What We’d Like\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Familiarity with conversation intelligence products\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with G Suite, Slack, Hubspot, Mixpanel, and Planhat\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with the home improvement or home services industries\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation\u003C/strong>\u003C/p>\u003Cp>Our compensation philosophy is that we always pay top of the market, 90th percentile. What that means is a \u003Cstrong>$90,000\u003C/strong>-\u003Cstrong>$110,000\u003C/strong> base, significant equity, and uncapped commission. This leads to an expected total compensation of up to ~\u003Cstrong>$250,000\u003C/strong> with significant upside due to Rilla’s trajectory, and this doesn't even account for the plethora of additional benefits.\u003Cbr>\u003Cbr>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, dental, and vision insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Breakfast, lunch, dinner, and supplementary food and drink — 6x a week\u003C/p>\u003C/li>\u003Cli>\u003Cp>Wellness / Gym Benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>401(k) retirement plan\u003C/p>\u003C/li>\u003Cli>\u003Cp>Commuter benefits\u003C/p>\u003C/li>\u003Cli>\u003Cp>Relocation assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Take what you need paid time off, not accrual-based\u003C/p>\u003C/li>\u003Cli>\u003Cp>$1,000 stipend for learning and personal growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tech equipment\u003C/p>\u003C/li>\u003C/ul>","A Foundational CompanyRilla builds the leading conversation intelligence software for offline commerce. Salespeople talk, our mobile app records the conversation, and our AI transcribes and analyzes it to make them better at their jobs. We’re bringing the technology of the 21st century’s most innovative companies to the more than 10 million salespeople who work face to face.We’ve grown from zero to $55M+ in ARR in four years, and we’re profitable. We sell to enterprises like The Home Depot, KKR, Neighborly, and PulteGroup. We’re backed by Google Ventures, Bessemer Venture Partners, Crew Capital, and Broom Ventures.We hire people with high agency and high urgency. We’re in-office because the best work happens when ambitious people are in the same room.The RoleRilla’s Customer Success Team sits at the unique intersection of customers, product, and go to market. In this role, your mission will be to deeply understand our customers' most pressing challenges, collaborate closely with our sales and product teams to successful onboard and implement Rilla, and leverage data and financial analysis to achieve account growth.Your contributions will be instrumental in driving our customers' revenue growth and align their success with Rilla's growth. You will play a critical role in maintaining one of our key metrics - Net Revenue Retention - an important component of Rilla's ongoing growth and success.What You'll DoFacilitate a smooth and successful onboarding experience for customers, ensuring their long-term success with Rilla.Build relationships with our clients and develop deep empathy for their workflows and requirements. This will involve visiting clients in person.Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and case studies.Drive customer account growth through persuasive storytelling supported by data, taking ownership of the NRR metric.Coordinate with our Account Managers to drive large upsell opportunities for enterprise customers.Who You AreA customer obsessive. Someone who deeply cares about delighting clients and solving their pains, not about vanity metrics.An infinite learner. You are always looking to learn more and learn faster. You feel uneasy when you get complacent, and you’re constantly seeking discomfort.A team player. You love giving and receiving feedback and learning and growing as a team.Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail because it means you get a new opportunity to learn more.Affinity for the unconventional. You get a kick out of rejecting conventional wisdom. And you’re not afraid to try weird, crazy, and quite possibly stupid ideas.Extremely focused. You practice extreme focus in everything you do. You’re always looking to prioritize your time and resources to maximum efficiency.What We NeedExperience in world-class customer success management, account management, project management, or operations.Excellent communication skills.You can move, think, act, and learn extremely fast.You have an insane intrinsic drive and hustle in you that makes you want to learn more and do better every day.You're energized by building a startup from the very beginning working in the office.What We’d LikeFamiliarity with conversation intelligence productsFamiliarity with G Suite, Slack, Hubspot, Mixpanel, and PlanhatFamiliarity with the home improvement or home services industriesCompensationOur compensation philosophy is that we always pay top of the market, 90th percentile. What that means is a $90,000-$110,000 base, significant equity, and uncapped commission. This leads to an expected total compensation of up to ~$250,000 with significant upside due to Rilla’s trajectory, and this doesn't even account for the plethora of additional benefits.BenefitsMedical, dental, and vision insuranceBreakfast, lunch, dinner, and supplementary food and drink — 6x a weekWellness / Gym Benefits401(k) retirement planCommuter benefitsRelocation assistanceTake what you need paid time off, not accrual-based$1,000 stipend for learning and personal growthTech equipment",0,1788848747000,"2026-09-08 08:37:14","2026-08-10T12:30:40.879+00:00",250000,"USD",{"jsonldValid":13,"jsonld":26},"",{"jobs":28},[29,40,59,75,89,102],{"id":30,"slug":31,"title":32,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":33,"department":34,"content_html":35,"content_text":36,"years":19,"createdAt":20,"updatedAtISO":37,"postedAtISO":38,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":24,"schema":39},"cc957e124efc2591bcf69751c56cffc29365515cfd16a852055e8849db544d53","gtm-engineer-at-rilla-593f9968e9","GTM Engineer",[15],"Engineering","\u003Cp>This role is full-time, in-person, in NYC. We offer relocation assistance.\u003Cbr>\u003C/p>\u003Ch3>\u003Cstrong>A Foundational Company\u003C/strong>\u003C/h3>\u003Cp>Rilla is on a mission to index the offline world.\u003Cbr>\u003Cbr>Today, we’ve built the leading sales coaching software for organizations doing sales offline. We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization.\u003Cbr>\u003Cbr>We are backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures, along with others.\u003Cbr>\u003Cbr>We’re an in office team in NYC with builders who operate like high speed reinforcement learners. We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact.\u003Cbr>\u003Cbr>If you want to build the products and systems for how billions of conversations in the real world are captured and indexed, Rilla is the place to do it.\u003C/p>\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\u003Cp>You'll join a growth team that runs like a product and engineering team. Ideas become live experiments in days, not quarters.\u003C/p>\u003Cp>You'll continue scaling paid ads, one of our most promising growth channels, working directly with our Head of Growth. You'll also help scale outbound, and whatever comes next.\u003C/p>\u003Cp>You'll have a massive unfair advantage: a brand our customers already love, NPS higher than the iPhone, and a product that sells itself once people see it.\u003C/p>\u003Cp>And you'll join the next generational company while it's still early.\u003C/p>\u003Ch3>\u003Cstrong>Who You Are\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>🧠 An infinite learner. Someone who is always curious. You quickly learn new technologies and execute independently. You are a generalist who will deep dive into a challenge.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🛠️ A builder. You find manual processes offensive. When you see a broken handoff or a repetitive task, you can't help but wire up the system that fixes it forever. You code, you connect APIs, you ship.\u003C/p>\u003C/li>\u003Cli>\u003Cp>📊 Incredibly analytical. You live in the data. You find the signal, build the model, and let the numbers make the call.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🎨 Incredibly creative. You come up with growth ideas nobody else thinks of — then actually build them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🏆 A superstar. You dedicate your life to mastering your craft and leaving your mark on the world, and want to be around a team that is similarly obsessed with greatness. We work 6 days a week, 12-hour days, because to us, building and defining the future is the most fulfilling thing in the world.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🤝 A team player. You love giving and receiving feedback, and learning and growing as a team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>📈 Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Work directly with our Head of Growth to scale our Meta ads program: creative testing, audience strategy, budget scaling, and relentless performance optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Automate everything. You hate manual work. Anytime you see a repetitive process, you build the automation that kills it\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to our growth stack: Clay workflows for enrichment, list building, and personalization at scale, HubSpot workflows and integrations, and everything in between\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ship things yourself: landing pages, websites, automations, internal tools. You never wait on an engineer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Wire tools together with code, APIs, and webhooks. If two systems don't talk, you make them\u003C/p>\u003C/li>\u003Cli>\u003Cp>Integrate AI into growth workflows for personalization and content at scale\u003C/p>\u003C/li>\u003Cli>\u003Cp>Force-multiply the SDR team with better data, better targeting, and less manual work\u003C/p>\u003C/li>\u003Cli>\u003Cp>Find and ship new ways to accelerate Rilla's growth: new channels, new funnels, new experiments. Kill what doesn't work fast, double down on what does\u003C/p>\u003C/li>\u003Cli>\u003Cp>Get in the trenches on anything growth. If it grows Rilla, you'll play an integral part in building it\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>What You'll Love\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Hands-on experience running Meta Ads in-platform (not just managing agencies), and strong opinions on what makes ad creative work\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in Clay, HubSpot, and the modern GTM stack (Make, n8n, Zapier, Apollo)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coding ability: React, Python, JavaScript, or SQL. You're comfortable with APIs and webhooks, and you can ship a website, landing page, or automation without waiting on engineering\u003C/p>\u003C/li>\u003Cli>\u003Cp>Built automations that killed manual work. You can point to systems you created that are still running without you\u003C/p>\u003C/li>\u003Cli>\u003Cp>Taken something that works and scaled it. You know how to find the levers that unlock the next order of magnitude\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort in spreadsheets, dashboards, and attribution models, and you can tell a story with data\u003C/p>\u003C/li>\u003Cli>\u003Cp>A creative streak. You come up with growth ideas nobody else thinks of, then actually build them\u003C/p>\u003C/li>\u003Cli>\u003Cp>You'd rather launch 10 tests this week than spend a month planning the perfect campaign\u003C/p>\u003C/li>\u003Cli>\u003Cp>A hunger for a fast-paced environment where you ship in days, not quarters\u003C/p>\u003C/li>\u003C/ul>","This role is full-time, in-person, in NYC. We offer relocation assistance.A Foundational CompanyRilla is on a mission to index the offline world.Today, we’ve built the leading sales coaching software for organizations doing sales offline. We have over 1000 customers, including The Home Depot, KKR, Neighborly, and PulteGroup, using our product to enable AI sales coaching across their organization.We are backed by Google Ventures, Bessemer Ventures, Crew Capital, and Broom Ventures, along with others.We’re an in office team in NYC with builders who operate like high speed reinforcement learners. We obsess over our customers, move at a high velocity, are not afraid of failure, and look to maximize our real-world impact.If you want to build the products and systems for how billions of conversations in the real world are captured and indexed, Rilla is the place to do it.The RoleYou'll join a growth team that runs like a product and engineering team. Ideas become live experiments in days, not quarters.You'll continue scaling paid ads, one of our most promising growth channels, working directly with our Head of Growth. You'll also help scale outbound, and whatever comes next.You'll have a massive unfair advantage: a brand our customers already love, NPS higher than the iPhone, and a product that sells itself once people see it.And you'll join the next generational company while it's still early.Who You Are🧠 An infinite learner. Someone who is always curious. You quickly learn new technologies and execute independently. You are a generalist who will deep dive into a challenge.🛠️ A builder. You find manual processes offensive. When you see a broken handoff or a repetitive task, you can't help but wire up the system that fixes it forever. You code, you connect APIs, you ship.📊 Incredibly analytical. You live in the data. You find the signal, build the model, and let the numbers make the call.🎨 Incredibly creative. You come up with growth ideas nobody else thinks of — then actually build them.🏆 A superstar. You dedicate your life to mastering your craft and leaving your mark on the world, and want to be around a team that is similarly obsessed with greatness. We work 6 days a week, 12-hour days, because to us, building and defining the future is the most fulfilling thing in the world.🤝 A team player. You love giving and receiving feedback, and learning and growing as a team.📈 Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.What You'll DoWork directly with our Head of Growth to scale our Meta ads program: creative testing, audience strategy, budget scaling, and relentless performance optimizationAutomate everything. You hate manual work. Anytime you see a repetitive process, you build the automation that kills itContribute to our growth stack: Clay workflows for enrichment, list building, and personalization at scale, HubSpot workflows and integrations, and everything in betweenShip things yourself: landing pages, websites, automations, internal tools. You never wait on an engineerWire tools together with code, APIs, and webhooks. If two systems don't talk, you make themIntegrate AI into growth workflows for personalization and content at scaleForce-multiply the SDR team with better data, better targeting, and less manual workFind and ship new ways to accelerate Rilla's growth: new channels, new funnels, new experiments. Kill what doesn't work fast, double down on what doesGet in the trenches on anything growth. If it grows Rilla, you'll play an integral part in building itWhat You'll LoveHands-on experience running Meta Ads in-platform (not just managing agencies), and strong opinions on what makes ad creative workProficiency in Clay, HubSpot, and the modern GTM stack (Make, n8n, Zapier, Apollo)Coding ability: React, Python, JavaScript, or SQL. You're comfortable with APIs and webhooks, and you can ship a website, landing page, or automation without waiting on engineeringBuilt automations that killed manual work. You can point to systems you created that are still running without youTaken something that works and scaled it. You know how to find the levers that unlock the next order of magnitudeComfort in spreadsheets, dashboards, and attribution models, and you can tell a story with dataA creative streak. You come up with growth ideas nobody else thinks of, then actually build themYou'd rather launch 10 tests this week than spend a month planning the perfect campaignA hunger for a fast-paced environment where you ship in days, not quarters","2026-09-08 08:37:40","2026-07-26T18:16:13.740+00:00",{"jsonldValid":13,"jsonld":26},{"id":41,"slug":42,"title":43,"companyname":44,"companylogo":45,"companyTagline":46,"companyIndustry":47,"city":48,"country":49,"remote":13,"employmentType":50,"department":52,"content_html":53,"content_text":54,"years":19,"createdAt":55,"updatedAtISO":56,"postedAtISO":57,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":24,"schema":58},"2c44a63777aea2e48aa553be8237b6aa78e55ed2971154c9797d0bbab020570c","head-of-lifecycle-marketing-at-taptap-send-1015951303","Head of Lifecycle Marketing","Taptap Send","https://logo.clearbit.com/taptapsend.com","Fair, fast and easy: money transfer as it should be!","Financial Services","New York","United States",[51],"Contract","Marketing","\u003Ch2>\u003Cstrong>About Us\u003C/strong>\u003C/h2>\u003Cp>We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.\u003C/p>\u003Cp>Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\u003C/p>\u003Cp>We’re growing fast, backed by world-class investors, and scaling a product that blends \u003Cstrong>real world impact with cutting edge fintech innovation\u003C/strong>.\u003C/p>\u003Cp>Here’s a little more:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Founded by Harvard grads and 3-time founders\u003C/strong> who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Backed by top investors\u003C/strong> including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Built by global top performers\u003C/strong> from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Truly global team\u003C/strong> - 250+ people, 50+ nationalities, 50+ languages\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Guided by our values\u003C/strong> - ownership, impact, humility, and heart - in deed, not just word\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003C/p>\u003Cp>We're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.\u003C/p>\u003Cp>You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.\u003C/p>\u003Cp>\u003Cstrong>WHAT YOU'LL DO\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>WHAT WE'RE LOOKING FOR\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>NICE TO HAVE\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in international markets or with multilingual lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in financial services or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building a lifecycle function from the ground up, not just inheriting one.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Taptap Values \u003C/h2>\u003Cp>Impact first\u003C/p>\u003Cp>Team next\u003C/p>\u003Cp>Accept reality\u003C/p>\u003Cp>Propose solutions\u003C/p>\u003Cp>Win with grit\u003C/p>\u003Cp>Be proactively candid, with yourself and others\u003C/p>\u003Cp>Love the particular\u003C/p>\u003Cp>Own it\u003C/p>\u003Cp>Create positive energy\u003C/p>\u003Cp>Maybe, even have fun\u003C/p>\u003Cp>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\u003C/p>\u003Cp>If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\u003C/p>\u003Cp>\u003Cem>Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  \u003C/em>\u003C/p>","About UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a little more:Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordTHE ROLEWe're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.WHAT YOU'LL DOOwn the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.WHAT WE'RE LOOKING FOR8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.NICE TO HAVEExperience in international markets or with multilingual lifecycle programs.Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).Background in financial services or regulated industries.Experience building a lifecycle function from the ground up, not just inheriting one.Taptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.",1788848782000,"2026-09-08 08:36:45","2026-08-31T21:49:12.168+00:00",{"jsonldValid":13,"jsonld":26},{"id":60,"slug":61,"title":62,"companyname":63,"companylogo":64,"companyTagline":65,"companyIndustry":66,"city":67,"country":26,"remote":68,"employmentType":69,"department":34,"content_html":70,"content_text":71,"years":19,"createdAt":55,"updatedAtISO":72,"postedAtISO":73,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":24,"schema":74},"601fc02c18dc4c60056319ddd5f5142afaf4130ebd3049920766b273a674f18c","staff-software-engineer-journeys-at-headway-efe2b62453","Staff Software Engineer (Journeys)","Headway","https://logo.clearbit.com/headway.co","Building a new mental healthcare system that everyone can access.","Mental Health Care","Remote",true,[15],"\u003Cp>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. \u003Cstrong>Headway’s mission is to fix this by building a new mental healthcare system everyone can access.\u003C/strong> We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\u003C/p>\u003Cp>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\u003C/p>\u003Cp>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\u003C/p>\u003Cp>About engineering at Headway:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Principles that guide us:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Focus on the mission\u003C/strong>: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Ship small, learn fast\u003C/strong>: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Everything is a product\u003C/strong>: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Optimize for trust\u003C/strong>: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Tools we use:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Languages:\u003C/strong> Python 3, TypeScript\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Libraries & Frameworks: \u003C/strong>FastAPI, SQLAlchemy, React, Remix, Next.js\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Datastores: \u003C/strong>Postgres, Redis\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Infrastructure: \u003C/strong>AWS (Fargate, ECS, S3, and more), Spark and Kafka\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Monitoring:\u003C/strong> Datadog, PagerDuty, Sentry\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Version Control:\u003C/strong> Github, PagerDuty\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Vulnerability Management\u003C/strong>: Snyk, Semgrep\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cloud Security: \u003C/strong>Lacework\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Delivery\u003C/strong>: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, Mailgun\u003C/p>\u003C/li>\u003C/ul>\u003Cp>About the Journey Team at Headway\u003C/p>\u003Cul>\u003Cli>\u003Cp>The Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>About this role\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Who you are:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience we’re seeking\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\u003C/p>\u003Cp>Headway participates in E-Verify. To learn more, click here.\u003C/p>\u003Cp>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.\u003C/p>","1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About engineering at Headway:Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).Principles that guide us:Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iterationEverything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.Tools we use:Languages: Python 3, TypeScriptLibraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.jsDatastores: Postgres, RedisInfrastructure: AWS (Fargate, ECS, S3, and more), Spark and KafkaMonitoring: Datadog, PagerDuty, SentryVersion Control: Github, PagerDutyVulnerability Management: Snyk, SemgrepCloud Security: LaceworkDelivery: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, MailgunAbout the Journey Team at HeadwayThe Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.About this roleWho you are:We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.Experience we’re seekingWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.Headway participates in E-Verify. To learn more, click here.A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.","2026-09-08 08:36:53","2026-08-10T19:00:11.369+00:00",{"jsonldValid":13,"jsonld":26},{"id":76,"slug":77,"title":78,"companyname":79,"companylogo":80,"companyIndustry":11,"city":81,"country":82,"remote":68,"employmentType":83,"department":52,"content_html":84,"content_text":85,"years":19,"createdAt":86,"updatedAtISO":56,"postedAtISO":87,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":24,"schema":88},"5e85418427c3e72d914f224629654ca62414c1dccc221774e1db58cf0844bb51","retention-marketing-manager-gtm-and-feature-adoption-at-strava-85d2fe4eb8","Retention Marketing Manager, GTM & Feature Adoption","Strava","https://logo.clearbit.com/strava.com","Strava SF","Strava Sf",[15],"\u003Ch2>\u003Cstrong>About Strava\u003C/strong>\u003C/h2>\u003Cp>Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.\u003C/p>\u003Cp>Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.\u003C/p>\u003Cp>\u003Cstrong>About This Role\u003C/strong>\u003C/p>\u003Cp>Strava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. \u003C/p>\u003Cp>This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. \u003C/p>\u003Cp>\u003Cem>\u003Cstrong>We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. \u003C/strong>\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You'll Bring to the Team:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with subscription or freemium business models is a plus. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>How This Role Grows\u003C/strong>\u003C/p>\u003Cp>The role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. \u003C/p>\u003Cp>For more information on benefits, please click here.  \u003C/p>\u003Ch1>\u003Cstrong>Why Join Us?\u003C/strong>\u003C/h1>\u003Cp>Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.\u003C/p>\u003Cp>Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.\u003C/p>\u003Cp>When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.\u003C/p>\u003Cp>Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.\u003C/p>\u003Cp>Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.\u003C/p>\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\u003Cp>California Consumer Protection Act Applicant Notice\u003C/p>","About StravaStrava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.About This RoleStrava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. What You'll Do:Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. What You'll Bring to the Team:4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programsA track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).Familiarity with subscription or freemium business models is a plus.  How This Role GrowsThe role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. For more information on benefits, please click here.  Why Join Us?Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.California Consumer Protection Act Applicant Notice",1788848778000,"2026-08-19T23:54:50.233+00:00",{"jsonldValid":13,"jsonld":26},{"id":90,"slug":91,"title":92,"companyname":93,"companylogo":94,"companyTagline":95,"companyIndustry":66,"city":67,"country":26,"remote":68,"employmentType":96,"department":34,"content_html":97,"content_text":98,"years":19,"createdAt":86,"updatedAtISO":99,"postedAtISO":100,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":24,"schema":101},"9dddf2fa7b5621a9d81c8b939a056de1ee2509d99e0a434997d8f13dd91d3286","senior-analytics-engineer-marketing-at-talkiatry-5234575e54","Senior Analytics Engineer, Marketing","Talkiatry","https://logo.clearbit.com/talkiatry.com","Accessible, affordable mental health care.",[15],"\u003Cp>We are looking for a Senior Analytics Engineer to join our Data Team with a dedicated focus on Marketing. In this role, you'll play a critical part in helping our Marketing team make data-driven decisions by creating data-driven solutions, using strategic context to develop success metrics, and providing valuable insights through clear, impactful data products and visualizations.\u003C/p>\u003Cp>As a senior member of the BI function, you will lead development efforts, drive best practices, and serve as a trusted advisor to cross-functional stakeholders, particularly with Marketing.\u003C/p>\u003Ch2>\u003Cstrong>About Talkiatry\u003C/strong>\u003C/h2>\u003Cp>Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.\u003C/p>\u003Cp>Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.\u003C/p>\u003Cp>Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.\u003C/p>\u003Cp>\u003Cstrong>You will:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and maintain clean, scalable data models and pipelines to support marketing analytics and reporting using tools like Snowflake, dbt, and Databricks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate closely with Marketing stakeholders to understand business goals and translate them into data requirements and insightful data products\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain user-friendly BI solutions to monitor marketing performance, campaign effectiveness, and key KPIs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build data models that match our robust data governance, data quality, and documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the development of self-service analytics tools that empower Marketing team members to independently explore data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the implementation of best practices in data modeling, performance optimization, and reporting workflows\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You have:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5+ years of experience in Business Intelligence, Data Analytics, or a related role\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced SQL skills and a strong understanding of data modeling concepts\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with modern data stack tools including Snowflake, dbt, and Databricks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in at least one BI tool such as Omni, Tableau, or Looker\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of data visualization principles and dashboard design\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with marketing platforms and tools such as Iterable is preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic experience or exposure to A/B testing and experimental analysis\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working cross-functionally with non-technical stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication skills and the ability to present insights clearly to all levels of the organization\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Why Talkiatry:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative environment: be part of building something from the ground up at a fast-paced startup\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands\u003C/p>\u003C/li>\u003Cli>\u003Cp>It all comes back to care: we’re a mental health company, and we put our team’s well-being first\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: \u003C/em>EVerify Participation\u003Cem> & \u003C/em>IER Right to Work\u003Cem>.\u003C/em>\u003C/p>\u003Cp>\u003Cem>At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.\u003C/em>\u003C/p>\u003Cp>\u003Cem>We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.\u003C/em>\u003C/p>","We are looking for a Senior Analytics Engineer to join our Data Team with a dedicated focus on Marketing. In this role, you'll play a critical part in helping our Marketing team make data-driven decisions by creating data-driven solutions, using strategic context to develop success metrics, and providing valuable insights through clear, impactful data products and visualizations.As a senior member of the BI function, you will lead development efforts, drive best practices, and serve as a trusted advisor to cross-functional stakeholders, particularly with Marketing.About TalkiatryTalkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.You will:Build and maintain clean, scalable data models and pipelines to support marketing analytics and reporting using tools like Snowflake, dbt, and DatabricksCollaborate closely with Marketing stakeholders to understand business goals and translate them into data requirements and insightful data productsDevelop and maintain user-friendly BI solutions to monitor marketing performance, campaign effectiveness, and key KPIsBuild data models that match our robust data governance, data quality, and documentationLead the development of self-service analytics tools that empower Marketing team members to independently explore dataDrive the implementation of best practices in data modeling, performance optimization, and reporting workflowsYou have:5+ years of experience in Business Intelligence, Data Analytics, or a related roleAdvanced SQL skills and a strong understanding of data modeling conceptsExperience with modern data stack tools including Snowflake, dbt, and DatabricksProficiency in at least one BI tool such as Omni, Tableau, or LookerStrong understanding of data visualization principles and dashboard designFamiliarity with marketing platforms and tools such as Iterable is preferredBasic experience or exposure to A/B testing and experimental analysisExperience working cross-functionally with non-technical stakeholdersExcellent communication skills and the ability to present insights clearly to all levels of the organizationWhy Talkiatry:Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health careCollaborative environment: be part of building something from the ground up at a fast-paced startupExcellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expandsIt all comes back to care: we’re a mental health company, and we put our team’s well-being firstTalkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.","2026-09-08 08:37:37","2026-05-29T15:04:37.946+00:00",{"jsonldValid":13,"jsonld":26},{"id":103,"slug":104,"title":105,"companyname":93,"companylogo":94,"companyTagline":95,"companyIndustry":66,"city":67,"country":26,"remote":68,"employmentType":106,"department":107,"content_html":108,"content_text":109,"years":19,"createdAt":86,"updatedAtISO":110,"postedAtISO":111,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":24,"schema":112},"af0e2bd5a6736a7f8d3fb59ee87e01f0e5dd764223c627f049031aeb251b635a","senior-manager-marketing-operations-at-talkiatry-e4186e00ee","Senior Manager, Marketing Operations",[51],"Operations","\u003Cp>We are seeking a forward-thinking \u003Cstrong>Senior Manager, Marketing Operations\u003C/strong> to lead the strategic evolution of Talkiatry's communication platform and data infrastructure, and to manage Dev & Deployment operations responsible for building and shipping. You will play a pivotal role in building intelligent, scalable systems that ensure patients receive personalized, timely, and impactful communications across every step of their healthcare journey.\u003C/p>\u003Cp>You will operate with a high degree of autonomy, owning the marketing operations ecosystem end-to-end, from automation workflows and data architecture to advanced experimentation and reporting, while directly managing the people, process, and tech used to deploy that work. Within Lifecycle Marketing, you'll partner closely with Marketing Technology, Growth, Product, Data, and Engineering to power campaigns, journeys, and automations that are precise, personalized, and results-driven, all in direct alignment with Lifecycle Marketing's and the broader company's OKRs and KPIs.\u003C/p>\u003Ch2>\u003Cstrong>About Talkiatry: \u003C/strong>\u003C/h2>\u003Cp>Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.\u003C/p>\u003Cp>Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.\u003C/p>\u003Cp>Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.\u003C/p>\u003Ch2>\u003Cstrong>You will:\u003C/strong>\u003C/h2>\u003Ch2>\u003Cem>Team Leadership & Management\u003C/em>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Build and Develop the Dev & Deployment team, setting priorities, reviewing build quality, and growing technical capabilities across direct reports and contractors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own resourcing and workload planning across template/campaign builds, journey development, and infrastructure work, aligned to Lifecycle Marketing's OKRs.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Capabilities & Infrastructure\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build scalable, reusable infrastructure with Marketing Technology, Product, Data, and Engineering to reduce ad hoc builds and integrate AI across the patient lifecycle.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document processes, maintain performance dashboards, and ensure workflows and data integrations meet HIPAA and other regulatory requirements.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Campaign Operations & Platform Ownership\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own campaign operations end-to-end, covering deliverability, resourcing, timelines, QA, and stakeholder communication across email, SMS, and push.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as the internal platform expert on Iterable and supporting tools (Mailgun, Twilio), troubleshooting operational issues for internal teams.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Experimentation & AI\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Design and run experimentation frameworks, including AI-powered A/B and multivariate testing, to improve engagement, retention, and conversion.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate emergent AI tools and bring new channels and contextual personalization into the patient journey, grounded in behavioral data.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>You have:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Bachelor's degree in Marketing, Business, Computer Science, Analytics, or equivalent relevant experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>7 to 10 years owning a marketing automation platform as a technical operator, not just a campaign builder, managing the platform's technical backbone (data feeds, API integrations, event schemas, content/template infrastructure) and any technical staff or contractors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Iterable proficiency strongly preferred, including hands-on experience with workflows, catalogs, webhooks, API-based sends, and real-time event-driven triggers; experience with comparable customer engagement platforms (Braze, HubSpot, Customer.io, Marketo) considered.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong SQL skills and hands-on experience with data warehouses (Snowflake or similar), CDPs, CRM systems, and real-time event tracking/streaming pipelines (e.g., Segment), able to write and troubleshoot queries independently, not just read dashboards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solutions architecture experience: designing how marketing systems connect to product, data engineering, and clinical/operational systems: trigger logic, suppression rules, schema design, event instrumentation, and real-time decisioning in direct partnership with Data Engineering and Product.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort operating in a regulated, healthcare environment, with HIPAA familiarity strongly preferred, including how compliance shapes data handling, integrations, and communication workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of applying AI/ML models in lifecycle marketing (send-time optimization, content personalization, predictive segmentation), with enough technical depth to evaluate vendor claims and integration requirements rather than just use the outputs.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>\u003Cstrong>Why Talkiatry:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative environment: be part of building something from the ground up at a fast-paced startup\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands\u003C/p>\u003C/li>\u003Cli>\u003Cp>It all comes back to care: we’re a mental health company, and we put our team’s well-being first\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: \u003C/em>EVerify Participation\u003Cem> & \u003C/em>IER Right to Work\u003Cem>.\u003C/em>\u003C/p>\u003Cp>\u003Cem>At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.\u003C/em>\u003C/p>\u003Cp>\u003Cem>We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.\u003C/em>\u003C/p>","We are seeking a forward-thinking Senior Manager, Marketing Operations to lead the strategic evolution of Talkiatry's communication platform and data infrastructure, and to manage Dev & Deployment operations responsible for building and shipping. You will play a pivotal role in building intelligent, scalable systems that ensure patients receive personalized, timely, and impactful communications across every step of their healthcare journey.You will operate with a high degree of autonomy, owning the marketing operations ecosystem end-to-end, from automation workflows and data architecture to advanced experimentation and reporting, while directly managing the people, process, and tech used to deploy that work. Within Lifecycle Marketing, you'll partner closely with Marketing Technology, Growth, Product, Data, and Engineering to power campaigns, journeys, and automations that are precise, personalized, and results-driven, all in direct alignment with Lifecycle Marketing's and the broader company's OKRs and KPIs.About Talkiatry: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.You will:Team Leadership & ManagementBuild and Develop the Dev & Deployment team, setting priorities, reviewing build quality, and growing technical capabilities across direct reports and contractors.Own resourcing and workload planning across template/campaign builds, journey development, and infrastructure work, aligned to Lifecycle Marketing's OKRs.Capabilities & InfrastructureBuild scalable, reusable infrastructure with Marketing Technology, Product, Data, and Engineering to reduce ad hoc builds and integrate AI across the patient lifecycle.Document processes, maintain performance dashboards, and ensure workflows and data integrations meet HIPAA and other regulatory requirements.Campaign Operations & Platform OwnershipOwn campaign operations end-to-end, covering deliverability, resourcing, timelines, QA, and stakeholder communication across email, SMS, and push.Serve as the internal platform expert on Iterable and supporting tools (Mailgun, Twilio), troubleshooting operational issues for internal teams.Experimentation & AIDesign and run experimentation frameworks, including AI-powered A/B and multivariate testing, to improve engagement, retention, and conversion.Evaluate emergent AI tools and bring new channels and contextual personalization into the patient journey, grounded in behavioral data.You have:Bachelor's degree in Marketing, Business, Computer Science, Analytics, or equivalent relevant experience.7 to 10 years owning a marketing automation platform as a technical operator, not just a campaign builder, managing the platform's technical backbone (data feeds, API integrations, event schemas, content/template infrastructure) and any technical staff or contractors.Iterable proficiency strongly preferred, including hands-on experience with workflows, catalogs, webhooks, API-based sends, and real-time event-driven triggers; experience with comparable customer engagement platforms (Braze, HubSpot, Customer.io, Marketo) considered.Strong SQL skills and hands-on experience with data warehouses (Snowflake or similar), CDPs, CRM systems, and real-time event tracking/streaming pipelines (e.g., Segment), able to write and troubleshoot queries independently, not just read dashboards.Solutions architecture experience: designing how marketing systems connect to product, data engineering, and clinical/operational systems: trigger logic, suppression rules, schema design, event instrumentation, and real-time decisioning in direct partnership with Data Engineering and Product.Comfort operating in a regulated, healthcare environment, with HIPAA familiarity strongly preferred, including how compliance shapes data handling, integrations, and communication workflows.Working knowledge of applying AI/ML models in lifecycle marketing (send-time optimization, content personalization, predictive segmentation), with enough technical depth to evaluate vendor claims and integration requirements rather than just use the outputs.Why Talkiatry:Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health careCollaborative environment: be part of building something from the ground up at a fast-paced startupExcellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expandsIt all comes back to care: we’re a mental health company, and we put our team’s well-being firstTalkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.","2026-09-08 08:37:43","2026-08-28T16:01:04.392+00:00",{"jsonldValid":13,"jsonld":26},1789910274539]