[{"data":1,"prerenderedAt":126},["ShallowReactive",2],{"$fMZNpVTWQQZ40eofkO6JhRI6fsNru-0Iu61bl_JUEDOU":3,"$frGlTEXU88io1h3sXA8iZIFDPnjlrcj30gchDpaDP9ns":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"d411c8433cbe202652221e37b6ccef037d4891f13172b8188ce13aa872ff6f08","customer-success-manager-at-torii-aaa2edaf7a","Customer Success Manager","Torii","https://logo.clearbit.com/toriihq.com","SaaS Management Platform","Computer Software","New York","United States",true,[16],"Full-time","Customer Success","\u003Cp>\u003Cstrong>Customer Success Manager \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Location: USA EST/CST Timezone (Remote)\u003C/strong>\u003Cstrong>\u003Cbr>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>About Torii\u003C/strong>\u003C/p>\n\u003Cp>Torii is transforming how enterprises secure, manage, and provision access across their SaaS ecosystem. As a leading SaaS Management Platform (SMP) with strong Identity Governance and Administration (IGA) capabilities, Torii gives security, IT, and procurement teams full visibility and control over their SaaS stack. By unifying discovery, access governance, cost optimization, and compliance into one platform, we empower organizations to reduce risk, streamline operations, and maximize the value of their software investments. With hundreds of forward-thinking customers and consistent growth, we’re on a mission to redefine how businesses govern and scale their SaaS.\u003C/p>\n\u003Cp>We believe Customer Success is at the heart of that transformation. Our CSMs don’t just support customers, they unlock possibilities, elevate partnerships, and set the tone for how SaaS should be done. We are looking for a \u003Cstrong>Commercial/Mid-Market CSM\u003C/strong> who brings energy, focus, and the drive to inspire both customers and teammates. \u003C/p>\n\n\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Account Ownership:\u003C/strong> Own mid-market and commercial customer relationships from onboarding through renewal.\u003C/li>\n\u003Cli>\u003Cstrong>Value & Strategy:\u003C/strong> Drive product adoption, ROI realization, and long-term account strategy.\u003C/li>\n\u003Cli>\u003Cstrong>Commercial Execution:\u003C/strong> Lead renewal and expansion conversations, manage negotiations, and forecast accurately to hit Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets.\u003C/li>\n\u003Cli>\u003Cstrong>Executive Partnership:\u003C/strong> Build trusted relationships with CISOs, IT leaders, and compliance stakeholders.\u003C/li>\n\u003Cli>\u003Cstrong>Domain Guidance:\u003C/strong> Guide customers on access governance, audit readiness, and identity best practices.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Collaboration:\u003C/strong> Partner closely with Sales, Product, and Support teams to advocate for customer needs.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Success Metrics:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Retention:\u003C/strong> Secure customer retention by proactively delivering value and supporting GRR goals.\u003C/li>\n\u003Cli>\u003Cstrong>Growth:\u003C/strong> Identify expansion opportunities to strengthen relationships and boost NRR.\u003C/li>\n\u003Cli>\u003Cstrong>Partnership:\u003C/strong> Build long-term partnerships by driving renewals and multi-year commitments.\u003C/li>\n\u003Cli>\u003Cstrong>Advocacy:\u003C/strong> Promote customer advocacy through references, testimonials, and case studies.\u003C/li>\n\u003C/ul>\n\u003Ch3> \u003C/h3>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Customer Leadership & Growth\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Exceptional communicator—equally confident leading executive conversations and empowering end users.\u003C/li>\n\u003Cli>Commercial acumen: Proven ability to drive timely renewals, facilitate expansion conversations, and navigate commercial negotiations.\u003C/li>\n\u003Cli>Team player who leads by example and raises the bar for those around them.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>IGA, Security, & Compliance Alignment\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Confidently engages with CISOs, IT leaders, and compliance teams to build trust and credibility.\u003C/li>\n\u003Cli>Able to translate complex access and identity concepts into business and risk language for non-technical stakeholders.\u003C/li>\n\u003Cli>Experience supporting customers who operate under frameworks such as SOC 2, ISO 27001, SOX, GDPR, or HIPAA.\u003C/li>\n\u003Cli>Advisor to customers on best practices around privileges, role changes, and deprovisioning.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Technical & Analytical Strengths\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Technical Curiosity:\u003C/strong> Deep comfort with IT ecosystems, including SaaS integrations, APIs, SSO, HRIS, and Identity Providers (IDPs) like Okta, Azure AD, and Google Workspace.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Driven:\u003C/strong> Skilled at translating raw data into clear cost and time savings for customers.\u003C/li>\n\u003Cli>\u003Cstrong>Tool Proficiency:\u003C/strong> Familiarity with modern CS and CRM tools (e.g., HubSpot, Notion, Intercom, Featurebase, and Zendesk)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Mindset & Experience\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3+ years of experience as a B2B SaaS Customer Success Manager (ideally in security, IT, or compliance-sensitive environments).\u003C/li>\n\u003Cli>Strong startup mindset: proactive problem-solver who takes high ownership and gets things done with minimal direction.\u003C/li>\n\u003Cli>Growth mindset with the ability to inspire customers and colleagues alike.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Haves:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Previous experience in the IGA (Identity Governance Administration), IAM, or SMP industries.\u003C/li>\n\u003Cli>Direct exposure to corporate audits, compliance reviews, or access remediation efforts.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>How we think about AI\u003C/strong>\u003C/p>\n\u003Cp>We believe AI is a powerful tool to boost efficiency and free up time for the most important work—building relationships, solving complex challenges, and driving impact. You’ll be encouraged to adopt AI thoughtfully to streamline workflows and enhance team processes, but never to lower standards or generate low-quality “workslop.”\u003C/p>\n\u003Cp>\u003Cstrong> How we think about Security\u003C/strong>\u003C/p>\n\u003Cp>Enterprise customers trust us with their data, and security is non-negotiable. You should be comfortable partnering directly with CISOs, IT leaders, and compliance teams, earning their trust from the first conversation. Familiarity with security frameworks, compliance standards, and regulations across multiple industries will help you anticipate concerns, address risks, and position Torii as a reliable, enterprise-grade partner.\u003C/p>\n\u003Cp>\u003Cem>This is more than a CSM role; it’s a chance to help shape our culture while delivering career-defining impact for both customers and your team.\u003C/em>\u003C/p>\u003Cp>The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. \u003C/p>\u003Cp>Remote EST OTE Pay Range\u003C/p>\u003Cp>$90,000—$115,000 USD\u003C/p>\n\u003Cp>Torii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.\u003C/p>","Customer Success Manager \nLocation: USA EST/CST Timezone (Remote)\nAbout Torii\nTorii is transforming how enterprises secure, manage, and provision access across their SaaS ecosystem. As a leading SaaS Management Platform (SMP) with strong Identity Governance and Administration (IGA) capabilities, Torii gives security, IT, and procurement teams full visibility and control over their SaaS stack. By unifying discovery, access governance, cost optimization, and compliance into one platform, we empower organizations to reduce risk, streamline operations, and maximize the value of their software investments. With hundreds of forward-thinking customers and consistent growth, we’re on a mission to redefine how businesses govern and scale their SaaS.\nWe believe Customer Success is at the heart of that transformation. Our CSMs don’t just support customers, they unlock possibilities, elevate partnerships, and set the tone for how SaaS should be done. We are looking for a Commercial/Mid-Market CSM who brings energy, focus, and the drive to inspire both customers and teammates. \n\nWhat You'll Do:\n\nAccount Ownership: Own mid-market and commercial customer relationships from onboarding through renewal.\nValue & Strategy: Drive product adoption, ROI realization, and long-term account strategy.\nCommercial Execution: Lead renewal and expansion conversations, manage negotiations, and forecast accurately to hit Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets.\nExecutive Partnership: Build trusted relationships with CISOs, IT leaders, and compliance stakeholders.\nDomain Guidance: Guide customers on access governance, audit readiness, and identity best practices.\nCross-Functional Collaboration: Partner closely with Sales, Product, and Support teams to advocate for customer needs.\n\nSuccess Metrics:\n\nRetention: Secure customer retention by proactively delivering value and supporting GRR goals.\nGrowth: Identify expansion opportunities to strengthen relationships and boost NRR.\nPartnership: Build long-term partnerships by driving renewals and multi-year commitments.\nAdvocacy: Promote customer advocacy through references, testimonials, and case studies.\n\n \nWho You Are:\nCustomer Leadership & Growth\n\nExceptional communicator—equally confident leading executive conversations and empowering end users.\nCommercial acumen: Proven ability to drive timely renewals, facilitate expansion conversations, and navigate commercial negotiations.\nTeam player who leads by example and raises the bar for those around them.\n\nIGA, Security, & Compliance Alignment\n\nConfidently engages with CISOs, IT leaders, and compliance teams to build trust and credibility.\nAble to translate complex access and identity concepts into business and risk language for non-technical stakeholders.\nExperience supporting customers who operate under frameworks such as SOC 2, ISO 27001, SOX, GDPR, or HIPAA.\nAdvisor to customers on best practices around privileges, role changes, and deprovisioning.\n\nTechnical & Analytical Strengths\n\nTechnical Curiosity: Deep comfort with IT ecosystems, including SaaS integrations, APIs, SSO, HRIS, and Identity Providers (IDPs) like Okta, Azure AD, and Google Workspace.\nData-Driven: Skilled at translating raw data into clear cost and time savings for customers.\nTool Proficiency: Familiarity with modern CS and CRM tools (e.g., HubSpot, Notion, Intercom, Featurebase, and Zendesk)\n\nMindset & Experience\n\n3+ years of experience as a B2B SaaS Customer Success Manager (ideally in security, IT, or compliance-sensitive environments).\nStrong startup mindset: proactive problem-solver who takes high ownership and gets things done with minimal direction.\nGrowth mindset with the ability to inspire customers and colleagues alike.\n\nNice to Haves:\n\nPrevious experience in the IGA (Identity Governance Administration), IAM, or SMP industries.\nDirect exposure to corporate audits, compliance reviews, or access remediation efforts.\n\n \nHow we think about AI\nWe believe AI is a powerful tool to boost efficiency and free up time for the most important work—building relationships, solving complex challenges, and driving impact. You’ll be encouraged to adopt AI thoughtfully to streamline workflows and enhance team processes, but never to lower standards or generate low-quality “workslop.”\n How we think about Security\nEnterprise customers trust us with their data, and security is non-negotiable. You should be comfortable partnering directly with CISOs, IT leaders, and compliance teams, earning their trust from the first conversation. Familiarity with security frameworks, compliance standards, and regulations across multiple industries will help you anticipate concerns, address risks, and position Torii as a reliable, enterprise-grade partner.\nThis is more than a CSM role; it’s a chance to help shape our culture while delivering career-defining impact for both customers and your team.The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. Remote EST OTE Pay Range$90,000—$115,000 USD\nTorii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.",0,1780457237000,"2026-06-03 05:28:55","2026-05-21T20:04:35.000Z",false,90000,115000,"USD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,47,64,81,97,110],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":36,"department":38,"content_html":39,"content_text":40,"years":20,"createdAt":41,"updatedAtISO":42,"postedAtISO":43,"hasSalary":24,"salaryMin":44,"salaryMax":45,"currency":27,"schema":46},"67f16a77c17f2c555e9f425163d0afd63d4c3b1b87798d9b48ea640c45c3cd6f","commercial-account-executive-at-torii-63d1595ae6","Commercial Account Executive",[37],"Contract","Sales","\u003Ch2>\u003Cstrong>Commercial Account Executive - Location: Remote (EST Preferred)\u003C/strong>\u003C/h2>\n\n\u003Ch3>\u003Cstrong>About the Role\u003C/strong>\u003C/h3>\n\u003Cp>Torii is a Gartner-recognized leader in SaaS Management, helping companies discover, optimize, and control their SaaS stack. As we scale our commercial business, we're looking for a driven, full-cycle Account Executive to own new business across SMB accounts. This role sits at the heart of our revenue engine, high activity, real ownership, and direct impact on growth. You'll report to the VP of Sales and work alongside a collaborative GTM team that invests in your success.\u003C/p>\n\u003Cp>This is an excellent opportunity to be part of an innovative company at the forefront of SaaS Management. If you are passionate about technology, love problem-solving, and enjoy working closely with customers to deliver impactful solutions, we’d love to hear from you!\u003C/p>\n\u003Ch3>\u003Cstrong>About What You'll Need to Succeed\u003C/strong>\u003C/h3>\n\u003Cp>You are a self-starter who doesn’t wait for direction, you take ownership. You thrive in an environment where expectations are high, days are full, and results matter.  You bring a strong balance of pipeline generation and closing ability, with the discipline and urgency needed to succeed in a transactional sales environment.  You’re energized by running multiple deals at once, jumping from demo to demo, and using every open window to prospect and create new opportunities.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cp>As a Commercial Account Executive, you will:\u003C/p>\n\u003Cul>\n\u003Cli>Own the Full Sales Cycle: Manage deals from initial outreach through close, including discovery, demo, negotiation, and contract execution.\u003C/li>\n\u003Cli>Drive Pipeline Creation: Actively prospect through outbound efforts (calls, email, LinkedIn, etc.) to consistently build and maintain your own pipeline in addition to inbound opportunities.\u003C/li>\n\u003Cli>Run High-Velocity Sales Motion: Handle a high volume of demos and meetings daily, managing multiple deals simultaneously with strong organization and follow-through.\u003C/li>\n\u003Cli>Deliver Impactful Demos: Lead tailored product demonstrations that clearly articulate business value and align to customer pain points.\u003C/li>\n\u003Cli>Close Transactional Deals Efficiently: Drive urgency and momentum in deals,ensuring a streamlined and predictable sales process.\u003C/li>\n\u003Cli>Collaborate Cross-Functionally: Work closely with BDRs, Marketing, Customer Success, and Leadership to optimize pipeline generation and conversion.\u003C/li>\n\u003Cli>Maintain Operational Discipline: Accurately track all activities, pipeline, and forecasting in Hubspot.\u003C/li>\n\u003Cli>Continuously Improve: Refine messaging, outbound strategies, and sales tactics based on performance and feedback in a fast-evolving GTM motion.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You Bring\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>2+ years of full-cycle SaaS closing experience, ideally in a high-velocity or transactional environment\u003C/li>\n\u003Cli>A proven track record hitting or exceeding quota through both inbound and self-generated pipeline\u003C/li>\n\u003Cli>A startup mentality; experience working in a fast-paced, early-stage environment with evolving processes and ownership is expected\u003C/li>\n\u003Cli>Confidence and creativity in outbound prospecting you don't wait for leads to come to you\u003C/li>\n\u003Cli>Strong written and verbal communication skills with the ability to engage stakeholders at multiple levels\u003C/li>\n\u003Cli>Familiarity with value-based selling and qualification frameworks like MEDDIC\u003C/li>\n\u003Cli>Experience with HubSpot and Sales tools\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What Success Looks Like in Year One\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Ramp to full quota by month 3\u003C/li>\n\u003Cli>Consistently achieve quota per quarter\u003C/li>\n\u003Cli>Maintain a healthy 3x pipeline coverage ratio\u003C/li>\n\u003Cli>Become a go-to collaborator for BDRs and a contributor to team playbooks\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation & Benefits\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>OTE: $130K–$150K\u003C/strong> (Base + Commission, uncapped)\u003C/li>\n\u003Cli>100% company-paid health, vision, and dental; 80% coverage for dependents\u003C/li>\n\u003Cli>Employee stock options\u003C/li>\n\u003Cli>401(k) with 5% Safe Harbor Match\u003C/li>\n\u003Cli>Unlimited sick, mental health, and safe leave + generous vacation policy\u003C/li>\n\u003Cli>MacBook + peripherals + $300 WFH stipend\u003C/li>\n\u003Cli>Life and disability insurance\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>A Note on Culture\u003C/strong>\u003C/h3>\n\u003Cp>We're remote-first, results-driven, and serious about building something that lasts. You'll have real autonomy here and real accountability to match. If you're energized by ownership, fast cycles, and a team that competes hard and supports each other, this is the right seat.\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\u003Cp>The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. \u003C/p>\u003Cp>Remote EST OTE Pay Range\u003C/p>\u003Cp>$130,000—$150,000 USD\u003C/p>\n\u003Cp>Torii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.\u003C/p>","Commercial Account Executive - Location: Remote (EST Preferred)\n\nAbout the Role\nTorii is a Gartner-recognized leader in SaaS Management, helping companies discover, optimize, and control their SaaS stack. As we scale our commercial business, we're looking for a driven, full-cycle Account Executive to own new business across SMB accounts. This role sits at the heart of our revenue engine, high activity, real ownership, and direct impact on growth. You'll report to the VP of Sales and work alongside a collaborative GTM team that invests in your success.\nThis is an excellent opportunity to be part of an innovative company at the forefront of SaaS Management. If you are passionate about technology, love problem-solving, and enjoy working closely with customers to deliver impactful solutions, we’d love to hear from you!\nAbout What You'll Need to Succeed\nYou are a self-starter who doesn’t wait for direction, you take ownership. You thrive in an environment where expectations are high, days are full, and results matter.  You bring a strong balance of pipeline generation and closing ability, with the discipline and urgency needed to succeed in a transactional sales environment.  You’re energized by running multiple deals at once, jumping from demo to demo, and using every open window to prospect and create new opportunities.\nWhat You’ll Do\nAs a Commercial Account Executive, you will:\n\nOwn the Full Sales Cycle: Manage deals from initial outreach through close, including discovery, demo, negotiation, and contract execution.\nDrive Pipeline Creation: Actively prospect through outbound efforts (calls, email, LinkedIn, etc.) to consistently build and maintain your own pipeline in addition to inbound opportunities.\nRun High-Velocity Sales Motion: Handle a high volume of demos and meetings daily, managing multiple deals simultaneously with strong organization and follow-through.\nDeliver Impactful Demos: Lead tailored product demonstrations that clearly articulate business value and align to customer pain points.\nClose Transactional Deals Efficiently: Drive urgency and momentum in deals,ensuring a streamlined and predictable sales process.\nCollaborate Cross-Functionally: Work closely with BDRs, Marketing, Customer Success, and Leadership to optimize pipeline generation and conversion.\nMaintain Operational Discipline: Accurately track all activities, pipeline, and forecasting in Hubspot.\nContinuously Improve: Refine messaging, outbound strategies, and sales tactics based on performance and feedback in a fast-evolving GTM motion.\n\nWhat You Bring\n\n2+ years of full-cycle SaaS closing experience, ideally in a high-velocity or transactional environment\nA proven track record hitting or exceeding quota through both inbound and self-generated pipeline\nA startup mentality; experience working in a fast-paced, early-stage environment with evolving processes and ownership is expected\nConfidence and creativity in outbound prospecting you don't wait for leads to come to you\nStrong written and verbal communication skills with the ability to engage stakeholders at multiple levels\nFamiliarity with value-based selling and qualification frameworks like MEDDIC\nExperience with HubSpot and Sales tools\n\nWhat Success Looks Like in Year One\n\nRamp to full quota by month 3\nConsistently achieve quota per quarter\nMaintain a healthy 3x pipeline coverage ratio\nBecome a go-to collaborator for BDRs and a contributor to team playbooks\n\nCompensation & Benefits\n\nOTE: $130K–$150K (Base + Commission, uncapped)\n100% company-paid health, vision, and dental; 80% coverage for dependents\nEmployee stock options\n401(k) with 5% Safe Harbor Match\nUnlimited sick, mental health, and safe leave + generous vacation policy\nMacBook + peripherals + $300 WFH stipend\nLife and disability insurance\n\nA Note on Culture\nWe're remote-first, results-driven, and serious about building something that lasts. You'll have real autonomy here and real accountability to match. If you're energized by ownership, fast cycles, and a team that competes hard and supports each other, this is the right seat.The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. Remote EST OTE Pay Range$130,000—$150,000 USD\nTorii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.",1775749159000,"2026-04-09 17:39:51","2026-04-07T13:36:47.000Z",130000,150000,{"jsonldValid":24,"jsonld":29},{"id":48,"slug":49,"title":50,"companyname":51,"companylogo":52,"companyTagline":53,"companyIndustry":54,"city":55,"country":13,"remote":24,"employmentType":56,"department":57,"content_html":58,"content_text":59,"years":20,"createdAt":60,"updatedAtISO":61,"postedAtISO":62,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":63},"cd4600bd6e8019ce738b79352fd83336ab80e572ace3ef48798c21b7bda8f88f","marketing-automation-product-manager-at-dimensional-fund-advisors-b90f2e196e","Marketing Automation Product Manager","Dimensional Fund Advisors","https://logo.clearbit.com/dimensional.com","Going beyond indexing since 1981.","Financial Services","Austin",[16],"Product","\u003Ch3>\u003C/h3>\u003Ch3>\u003Cb>Job Description:\u003C/b>\u003C/h3>\u003Cp>Dimensional is seeking a Marketing Automation Product Manager to drive marketing efforts across our automation platforms. This role is critical to delivering personalized, compliant, and scalable client engagement across the financial professional lifecycle.\u003C/p>\u003Cp>You will act as a subject matter expert of the platform, partnering closely with channel marketing, sales support, and technology teams to define priorities, optimize processes, and deliver best-in-class experiences across touchpoints. This role requires a strong understanding of regulated environments and the ability to balance innovation with governance.\u003C/p>\u003Ch2>\u003Cb>Responsibilities:\u003C/b>\u003C/h2>\u003Ch3>\u003Cb>Product Strategy & Platform Ownership\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Inform the product roadmap for our Microsoft Customer Insights – Journeys instance, aligning with marketing objectives and priorities.\u003C/li>\u003Cli>Consult with marketing stakeholders to identify opportunities to improve client engagement, operational efficiency, lead nurturing, and marketing performance through technology enhancements and process optimization.\u003C/li>\u003Cli>Serve as the day-to-day product owner and administrator for Microsoft Customer Insights – Journeys and primary liaison between marketing, sales and technical teams.\u003C/li>\u003Cli>Maintain product backlog with clear requirements and oversee successful delivery through iterative processes.\u003C/li>\u003Cli>Drive innovation by actively seeking opportunities to leverage automation, personalization, and emerging capabilities of the platform.\u003C/li>\u003Cli>Facilitate cross-functional alignment with sales support team to ensure seamless integrations with CRM and related workflows.\u003C/li>\u003Cli>Oversee platform configuration, data flows, and ongoing optimization to improve campaign performance and operational efficiency.\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Campaign Operations & Execution Support\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Lead platform adoption efforts including training, documentation, and stakeholder enablement across marketing and sales support teams as needed.\u003C/li>\u003Cli>Support marketing teams in the execution of campaigns, automated journeys, and communications across email and digital channels.\u003C/li>\u003Cli>Establish and enforce best practices for email marketing, A/B and multivariate testing, personalization and segmentation, deliverability optimization, campaign QA and validation, measurement, and accessibility.\u003C/li>\u003Cli>Oversee campaign quality assurance processes to ensure accurate targeting, functional links, and flawless execution.\u003C/li>\u003Cli>Partner with marketing teams to measure campaign effectiveness, provide consistent reporting, and identify opportunities for continuous improvement.\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>\u003Ch3>\u003Cb>Compliance, Risk and Governance\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Ensure marketing automation activities and data comply with regulations, privacy standards, and internal governance requirements.\u003C/li>\u003Cli>Collaborate with Legal, Compliance, and Technology teams to implement appropriate controls and workflows.\u003C/li>\u003Cli>Maintain audit-ready documentation related to campaigns, consent management, data usage, retention policies, and system changes.\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Qualifications:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>7+ years of experience in product management, marketing operations, or marketing technology roles\u003C/li>\u003Cli>Strong understanding of marketing automation, campaign orchestration, and customer lifecycle management\u003C/li>\u003Cli>Experience working in a global context and navigating risks and challenges across diverse markets.\u003C/li>\u003Cli>Strong project management skills, ability to manage projects, timelines and resources effectively\u003C/li>\u003Cli>Experience working closely with both marketing and sales teams in a B2B or B2B2C environment\u003C/li>\u003Cli>Familiarity with CRM systems (e.g., Dynamics 365 Sales, Salesforce) and lead management processes\u003C/li>\u003Cli>Experience with data integration, segmentation, and customer data platforms (CDPs)\u003C/li>\u003Cli>Ability to translate business requirements into technical solutions and user stories\u003C/li>\u003Cli>Strong analytics skills with experience measuring and optimizing campaign performance\u003C/li>\u003Cli>Excellent communication and stakeholder management skills\u003C/li>\u003Cli>Familiarity with Microsoft Copilot, Power Platform and AI\u003C/li>\u003Cli>This role is not eligible for immigration sponsorship\u003C/li>\u003C/ul>\u003Ch2>\u003Cb>Preferred Qualifications:\u003C/b>\u003C/h2>\u003Cul>\u003Cli>Hands-on experience with Microsoft Customer Insights and/or Customer Insights – Journeys (Dynamics 365 Marketing) strongly preferred\u003C/li>\u003Cli>Experience with personalization, journey orchestrations, and omnichannel campaign strategies\u003C/li>\u003Cli>Bachelor's Degree in Marketing, Business Administration, Computer Science or Information Systems or related field or equivalent experience\u003C/li>\u003Cli>Knowledge of data privacy regulations (GDPR, CCPA) and consent management practices\u003C/li>\u003Cli>Familiarity with integrations across mar tech stack (e.g., CMS, analytics, event platforms)\u003C/li>\u003Cli>Experience working in Agile or product-led environments, experience with Jira a plus\u003C/li>\u003Cli>Background in in financial services, B2B marketing, or regulated industries is a plus\u003C/li>\u003C/ul>\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>    \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.\u003C/p>\u003Cp>It is the policy of the Company to provide equal opportunity for all employees and applicants.  The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates. \u003C/p>","Job Description:Dimensional is seeking a Marketing Automation Product Manager to drive marketing efforts across our automation platforms. This role is critical to delivering personalized, compliant, and scalable client engagement across the financial professional lifecycle.You will act as a subject matter expert of the platform, partnering closely with channel marketing, sales support, and technology teams to define priorities, optimize processes, and deliver best-in-class experiences across touchpoints. This role requires a strong understanding of regulated environments and the ability to balance innovation with governance.Responsibilities:Product Strategy & Platform OwnershipInform the product roadmap for our Microsoft Customer Insights – Journeys instance, aligning with marketing objectives and priorities.Consult with marketing stakeholders to identify opportunities to improve client engagement, operational efficiency, lead nurturing, and marketing performance through technology enhancements and process optimization.Serve as the day-to-day product owner and administrator for Microsoft Customer Insights – Journeys and primary liaison between marketing, sales and technical teams.Maintain product backlog with clear requirements and oversee successful delivery through iterative processes.Drive innovation by actively seeking opportunities to leverage automation, personalization, and emerging capabilities of the platform.Facilitate cross-functional alignment with sales support team to ensure seamless integrations with CRM and related workflows.Oversee platform configuration, data flows, and ongoing optimization to improve campaign performance and operational efficiency.Campaign Operations & Execution SupportLead platform adoption efforts including training, documentation, and stakeholder enablement across marketing and sales support teams as needed.Support marketing teams in the execution of campaigns, automated journeys, and communications across email and digital channels.Establish and enforce best practices for email marketing, A/B and multivariate testing, personalization and segmentation, deliverability optimization, campaign QA and validation, measurement, and accessibility.Oversee campaign quality assurance processes to ensure accurate targeting, functional links, and flawless execution.Partner with marketing teams to measure campaign effectiveness, provide consistent reporting, and identify opportunities for continuous improvement.Compliance, Risk and GovernanceEnsure marketing automation activities and data comply with regulations, privacy standards, and internal governance requirements.Collaborate with Legal, Compliance, and Technology teams to implement appropriate controls and workflows.Maintain audit-ready documentation related to campaigns, consent management, data usage, retention policies, and system changes.Qualifications:7+ years of experience in product management, marketing operations, or marketing technology rolesStrong understanding of marketing automation, campaign orchestration, and customer lifecycle managementExperience working in a global context and navigating risks and challenges across diverse markets.Strong project management skills, ability to manage projects, timelines and resources effectivelyExperience working closely with both marketing and sales teams in a B2B or B2B2C environmentFamiliarity with CRM systems (e.g., Dynamics 365 Sales, Salesforce) and lead management processesExperience with data integration, segmentation, and customer data platforms (CDPs)Ability to translate business requirements into technical solutions and user storiesStrong analytics skills with experience measuring and optimizing campaign performanceExcellent communication and stakeholder management skillsFamiliarity with Microsoft Copilot, Power Platform and AIThis role is not eligible for immigration sponsorshipPreferred Qualifications:Hands-on experience with Microsoft Customer Insights and/or Customer Insights – Journeys (Dynamics 365 Marketing) strongly preferredExperience with personalization, journey orchestrations, and omnichannel campaign strategiesBachelor's Degree in Marketing, Business Administration, Computer Science or Information Systems or related field or equivalent experienceKnowledge of data privacy regulations (GDPR, CCPA) and consent management practicesFamiliarity with integrations across mar tech stack (e.g., CMS, analytics, event platforms)Experience working in Agile or product-led environments, experience with Jira a plusBackground in in financial services, B2B marketing, or regulated industries is a plus#LI-Hybrid    Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.It is the policy of the Company to provide equal opportunity for all employees and applicants.  The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.",1780500179000,"2026-06-03 17:23:41","2026-06-03T15:23:41.000Z",{"jsonldValid":24,"jsonld":29},{"id":65,"slug":66,"title":67,"companyname":68,"companylogo":69,"companyTagline":70,"companyIndustry":71,"city":72,"country":73,"remote":24,"employmentType":74,"department":75,"content_html":76,"content_text":77,"years":20,"createdAt":60,"updatedAtISO":61,"postedAtISO":62,"hasSalary":24,"salaryMin":78,"salaryMax":79,"currency":27,"schema":80},"fbf511237aa70fc3914562543604a9f4cfe674ca5e94ee85141fd0fa2cf941f2","marketing-automation-strategy-manager-at-fnbo-32955fdd1a","Marketing Automation Strategy Manager","FNBO","https://logo.clearbit.com/fnbo.com","The great big, small bank.","Banking","Omaha - FN Tower","Omaha - Fn Tower",[16],"Other","\u003Cp>\u003Cb>At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.\u003C/b>\u003C/p>\u003Cp>\u003Cb>Summary of the Job:\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>The Marketing Automation Strategy Manager is a senior individual contributor on the Marketing Technology & Digital Operations team responsible for advancing the strategic use of our enterprise marketing automation platform to advance scalable, personalized customer engagement.\u003Cp>\u003Cb>About This Role:\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>This role bridges marketing strategy, platform capabilities, and operational execution. The ideal candidate understands how to translate business objectives into scalable digital marketing solutions while identifying and activating untapped marketing automation capabilities that improve efficiency, personalization, performance, and speed to market.\u003C/p>\u003Cp>\u003Cb>Success in this role requires equal strength in strategic thinking, platform enablement, process optimization, and campaign operations\u003C/b> \u003Cb>measured by:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Increased adoption and strategic utilization of marketing automation platforms across channels\u003C/li>\u003Cli>Improved personalization sophistication and customer engagement performance \u003C/li>\u003Cli>Faster and more efficient campaign deployment through scalable processes and automation \u003C/li>\u003Cli>Development of repeatable frameworks, governance models, and operational best practices \u003C/li>\u003Cli>Strong cross-functional partnerships and stakeholder trust \u003C/li>\u003Cli>Elevation of team capabilities, strategic thinking, and operational excellence\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Specific Responsibilities/Accountability:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Marketing Automation Strategy & Platform Expertise\u003C/b>\u003Cbr> \u003C/p>\u003Cul>\u003Cli>Serve as the subject matter expert on cross functional, omnichannel marketing automation capabilities and best practices\u003C/li>\u003Cli>Identify, champion, and implement approach to leverage underutilized marketing automation capabilities that improve customer engagement and operational scalability\u003C/li>\u003Cli>Evaluate emerging capabilities, trends, and opportunities to continuously evolve platform utilization\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Platform Optimization & Scalable Enablement\u003C/b>\u003C/p>\u003Cul>\u003Cli>Operationalize marketing strategy by implementing scalable campaign frameworks, reusable templates, governance standards, and operational best practices\u003C/li>\u003Cli>Improve campaign deployment efficiency through automation, standardization, and process optimization\u003C/li>\u003Cli>Support the evolution of cross-channel customer engagement strategies\u003C/li>\u003Cli>Partner with technology, data, and analytics teams to support integrations, audience enablement, and data quality initiatives\u003C/li>\u003Cli>Optimize deliverability, campaign orchestration, segmentation, and testing strategies across the platform\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Personalization & Data Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>Champion sophisticated omnichannel marketing personalization strategies leveraging customer data, behavioral triggers, AI-driven recommendations, and dynamic content\u003C/li>\u003Cli>Collaborate with data engineering and analytics teams to ensure proper data ingestion, hygiene, consent management, and utilization within the platform\u003C/li>\u003Cli>Ensure compliance with privacy regulations (GDPR, CCPA) and internal data governance policies\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Reporting, Testing & Performance\u003C/b>\u003C/p>\u003Cul>\u003Cli>Support and operationalize advanced personalization strategies leveraging customer data, behavioral triggers, dynamic content, and AI-driven capabilities\u003C/li>\u003Cli>Develop testing frameworks including A/B testing, audience experimentation, and performance optimization\u003C/li>\u003Cli>Analyze campaign and journey performance to identify actionable insights and strategic opportunities\u003C/li>\u003Cli>Proactively identify gaps, inefficiencies, and risks within campaign execution and platform configuration\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Cross-Functional & Executional Oversight \u003C/b>\u003C/p>\u003Cul>\u003Cli>Act as the bridge between marketing strategy and technical execution teams, translating complex requirements into scalable solutions\u003C/li>\u003C/ul>\u003Cul>\u003Cli>Partner closely with developers, data engineering, analytics, compliance, and marketing stakeholders\u003C/li>\u003Cli>Challenge assumptions and provide alternative approaches that improve scalability, customer experience, and operational efficiency\u003C/li>\u003Cli>Oversee and support campaign deployment processes, stepping into hands-on execution for high-complexity, high-visibility, or technically challenging initiatives as needed.\u003C/li>\u003Cli>Mentor team members and help elevate overall MarTech and operational maturity across the organization\u003C/li>\u003C/ul>\u003Cp>\u003Cb>The Ideal Candidate for This Role:\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>Required:\u003C/b>\u003C/p>\u003Cul>\u003Cli>5+ years of hands-on experience with enterprise marketing automation and platform scalability\u003C/li>\u003Cli>Experience administering and optimizing omnichannel customer engagement platforms spanning email (ESP), SMS/mobile messaging, web personalization, analytics, and customer data platforms (CDPs).\u003C/li>\u003Cli>Strong understanding of digital marketing practices, data-driven customer engagement, and lifecycle marketing\u003C/li>\u003Cli>Experience collaborating with technical teams (developers, data engineers) and translating marketing requirements into technical specifications\u003C/li>\u003Cli>Experience working with structured customer data and managing large-scale campaign execution\u003C/li>\u003Cli>Strong analytical mindset and proficiency in marketing analytics tools\u003C/li>\u003Cli>Excellent communication, project management, and cross-functional collaboration skills\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Desired:\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with the Zeta Marketing Platform (ZMP)\u003C/li>\u003Cli>Working knowledge of HTML/CSS\u003C/li>\u003Cli>Experience working with dynamic, data-driven email templates\u003C/li>\u003Cli>Experience in financial services, retail, eCommerce, or other highly regulated industries\u003C/li>\u003Cli>Familiarity with data platforms such as Snowflake\u003C/li>\u003Cli>Background working in agile or sprint-based delivery environments\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Key Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>Deep expertise in enterprise marketing automation and customer engagement strategy\u003C/li>\u003Cli>Ability to connect marketing strategy and template design optimization with technical platform execution\u003C/li>\u003Cli>Exceptional communication with the ability to influence and challenge constructively\u003C/li>\u003Cli>Operational excellence and attention to detail\u003C/li>\u003Cli>Strong analytical, problem-solving, and decision-making skills\u003C/li>\u003Cli>Experience building scalable processes and operational frameworks\u003C/li>\u003Cli>Ability to manage multiple priorities in a fast-paced environment\u003C/li>\u003C/ul>Candidates must possess unrestricted work authorization and not require future sponsorship.\u003Cp>\u003Cb>Compensation:\u003C/b>\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>Compensation range (base pay): $81,662.00-$134,741.00\u003Cp>\u003Ci>This role may have a specific starting pay within this range.\u003C/i>\u003C/p>\u003Cp>Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.\u003C/p>\u003Cp>\u003Cb>Work Environment: \u003C/b>\u003C/p>It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.\u003Cp>\u003Cb>Benefits Overview: \u003C/b>\u003C/p>\u003Cp>We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Medical, Dental, Vision Insurance\u003C/p>\u003C/li>\u003Cli>\u003Cp>401k, With Matching Contributions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Time Off Programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Health Savings Account (HSA)/Dependent Care\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employee Banking\u003C/p>\u003C/li>\u003Cli>\u003Cp>Growth Opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tuition Assistance\u003C/p>\u003C/li>\u003Cli>\u003Cp>Short-Term/Long-Term Disability Insurance\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.\u003C/p>\u003Cp>For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.\u003C/p>Job number: R-20251096\u003Cp>\u003Cb>Equal Opportunity & Belonging:\u003C/b>\u003C/p>\u003Cp>FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.\u003C/p>\u003Cp>Learn more here.\u003C/p>\u003Cp>FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.\u003C/p>\u003Cp>Click here to download \u003Cb>'EEO is The Law' Self-Print Poster\u003C/b>\u003C/p>\u003Cp>Click here to download \u003Cb>'EEO is The Law' Supplement for Federal Contractors\u003C/b>\u003C/p>\u003Cp>Click here to download \u003Cb>'EEO is The Law' GINA Supplement\u003C/b>\u003C/p>\u003Cp>\u003Cb>FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC\u003C/b>\u003C/p>\u003Cp>\u003Cb>FNBO follows federal law regarding the use of marijuana\u003C/b>\u003Ci> (this applies to all non-California applicants)\u003C/i>\u003C/p>\u003Cp>\u003Cb>Application Deadline:\u003C/b>\u003C/p>\u003Cp>All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.\u003C/p>","At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.Summary of the Job: The Marketing Automation Strategy Manager is a senior individual contributor on the Marketing Technology & Digital Operations team responsible for advancing the strategic use of our enterprise marketing automation platform to advance scalable, personalized customer engagement.About This Role: This role bridges marketing strategy, platform capabilities, and operational execution. The ideal candidate understands how to translate business objectives into scalable digital marketing solutions while identifying and activating untapped marketing automation capabilities that improve efficiency, personalization, performance, and speed to market.Success in this role requires equal strength in strategic thinking, platform enablement, process optimization, and campaign operations measured by:Increased adoption and strategic utilization of marketing automation platforms across channelsImproved personalization sophistication and customer engagement performance Faster and more efficient campaign deployment through scalable processes and automation Development of repeatable frameworks, governance models, and operational best practices Strong cross-functional partnerships and stakeholder trust Elevation of team capabilities, strategic thinking, and operational excellenceJob Specific Responsibilities/Accountability:Marketing Automation Strategy & Platform Expertise Serve as the subject matter expert on cross functional, omnichannel marketing automation capabilities and best practicesIdentify, champion, and implement approach to leverage underutilized marketing automation capabilities that improve customer engagement and operational scalabilityEvaluate emerging capabilities, trends, and opportunities to continuously evolve platform utilizationPlatform Optimization & Scalable EnablementOperationalize marketing strategy by implementing scalable campaign frameworks, reusable templates, governance standards, and operational best practicesImprove campaign deployment efficiency through automation, standardization, and process optimizationSupport the evolution of cross-channel customer engagement strategiesPartner with technology, data, and analytics teams to support integrations, audience enablement, and data quality initiativesOptimize deliverability, campaign orchestration, segmentation, and testing strategies across the platformPersonalization & Data StrategyChampion sophisticated omnichannel marketing personalization strategies leveraging customer data, behavioral triggers, AI-driven recommendations, and dynamic contentCollaborate with data engineering and analytics teams to ensure proper data ingestion, hygiene, consent management, and utilization within the platformEnsure compliance with privacy regulations (GDPR, CCPA) and internal data governance policiesReporting, Testing & PerformanceSupport and operationalize advanced personalization strategies leveraging customer data, behavioral triggers, dynamic content, and AI-driven capabilitiesDevelop testing frameworks including A/B testing, audience experimentation, and performance optimizationAnalyze campaign and journey performance to identify actionable insights and strategic opportunitiesProactively identify gaps, inefficiencies, and risks within campaign execution and platform configurationCross-Functional & Executional Oversight Act as the bridge between marketing strategy and technical execution teams, translating complex requirements into scalable solutionsPartner closely with developers, data engineering, analytics, compliance, and marketing stakeholdersChallenge assumptions and provide alternative approaches that improve scalability, customer experience, and operational efficiencyOversee and support campaign deployment processes, stepping into hands-on execution for high-complexity, high-visibility, or technically challenging initiatives as needed.Mentor team members and help elevate overall MarTech and operational maturity across the organizationThe Ideal Candidate for This Role: Required:5+ years of hands-on experience with enterprise marketing automation and platform scalabilityExperience administering and optimizing omnichannel customer engagement platforms spanning email (ESP), SMS/mobile messaging, web personalization, analytics, and customer data platforms (CDPs).Strong understanding of digital marketing practices, data-driven customer engagement, and lifecycle marketingExperience collaborating with technical teams (developers, data engineers) and translating marketing requirements into technical specificationsExperience working with structured customer data and managing large-scale campaign executionStrong analytical mindset and proficiency in marketing analytics toolsExcellent communication, project management, and cross-functional collaboration skillsDesired:Experience with the Zeta Marketing Platform (ZMP)Working knowledge of HTML/CSSExperience working with dynamic, data-driven email templatesExperience in financial services, retail, eCommerce, or other highly regulated industriesFamiliarity with data platforms such as SnowflakeBackground working in agile or sprint-based delivery environmentsKey SkillsDeep expertise in enterprise marketing automation and customer engagement strategyAbility to connect marketing strategy and template design optimization with technical platform executionExceptional communication with the ability to influence and challenge constructivelyOperational excellence and attention to detailStrong analytical, problem-solving, and decision-making skillsExperience building scalable processes and operational frameworksAbility to manage multiple priorities in a fast-paced environmentCandidates must possess unrestricted work authorization and not require future sponsorship.Compensation: Compensation range (base pay): $81,662.00-$134,741.00This role may have a specific starting pay within this range.Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.Work Environment: It is anticipated that the incumbent in this role will work in a hybrid capacity, balancing in-person collaboration three (3) days a week with remote flexibility two (2) days a week. As part of our team, you'll experience the energy and relationship-building of face-to-face collaboration while still enjoying the flexibility of remote workdays. We provide the tools and technology to ensure seamless transitions between work environments, supporting your productivity wherever you are. Please note that work location is subject to change based on business needs.Benefits Overview: We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:Medical, Dental, Vision Insurance401k, With Matching ContributionsTime Off ProgramsHealth Savings Account (HSA)/Dependent CareEmployee BankingGrowth OpportunitiesTuition AssistanceShort-Term/Long-Term Disability InsuranceLearn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.Job number: R-20251096Equal Opportunity & Belonging:FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.Learn more here.FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.Click here to download 'EEO is The Law' Self-Print PosterClick here to download 'EEO is The Law' Supplement for Federal ContractorsClick here to download 'EEO is The Law' GINA SupplementFNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDICFNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)Application Deadline:All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.",81662,134741,{"jsonldValid":24,"jsonld":29},{"id":82,"slug":83,"title":84,"companyname":85,"companylogo":29,"city":86,"country":87,"remote":24,"employmentType":88,"department":89,"content_html":90,"content_text":91,"years":20,"createdAt":92,"updatedAtISO":93,"postedAtISO":94,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":95,"schema":96},"9cc603258d898b0f912033e95ecd16e85d41c7371eca320c6202008fbb2ba8e3","lead-marketing-operations-manager-at-deputy-fdd02d0e93","Lead Marketing Operations Manager","deputy","Sydney","Australia",[16],"Operations","\u003Cp>Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. \u003C/p>\n\n\u003Cp>At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.\u003C/p>\n\n\u003Cp>We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.\u003C/p>\n\n\u003Cp>If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\n\u003Cp>We are seeking a seasoned Lead Marketing Operations Manager to join our team in Australia. This role will own and evolve the marketing operations function, with responsibility for marketing automation platforms, martech architecture, campaign operations, data quality, reporting, attribution, and process optimisation.\u003C/p>\n\u003Cp>A core focus of this role will be assessing our current marketing automation environment, which includes two disparate marketing automation platforms, and leading the strategy and execution to migrate toward a more consolidated, scalable, and future-ready martech stack. The successful candidate must bring deep Marketo experience and a strong understanding of how marketing automation integrates across the broader revenue technology ecosystem.\u003C/p>\n\u003Cbr>\u003Ch2>Responsibilities\u003C/h2>\n\u003Cp>\u003Cstrong>Strategic Planning and Execution:\u003C/strong>\u003C/p>\n\n\u003Cli>Develop and execute a comprehensive marketing operations strategy aligned to company growth objectives, revenue goals, and customer lifecycle priorities.\u003C/li>\n\u003Cli>Lead the growth of the Marketing Operations function, ensuring systems, processes, data, and reporting are scalable, efficient, and globally aligned.\u003C/li>\n\u003Cli>Partner with senior stakeholders to develop operating rhythms, campaign performance frameworks, and identify key success metrics to hit marketing and revenue goals.\u003C/li>\n\u003Cli>Translate business requirements into operational plans, technology solutions, and measurable improvements across the marketing funnel.\u003C/li>\n\u003Cli>Act as a senior owner for Marketing Operations priorities, balancing strategic roadmap delivery with day-to-day executional excellence.\u003C/li>\n\n\u003Cp>\u003Cstrong>Martech Stack Ownership:\u003C/strong>\u003C/p>\n\n\u003Cli>Own and optimise the martech stack, including Marketo, Customer.io, Google Tag Manager, CRM integrations, analytics platforms, and related campaign operations tools.\u003C/li>\n\u003Cli>Lead the assessment and consolidation of two disparate marketing automation platforms into a more scalable, future-ready stack.\u003C/li>\n\u003Cli>Own the migration roadmap, including requirements, data mapping, integrations, testing, rollout, change management, and adoption.\u003C/li>\n\u003Cli>Ensure the stack supports campaign execution, lead management, lifecycle journeys, segmentation, attribution, reporting, compliance, and data quality.\u003C/li>\n\u003Cli>Partner with IT, Data, Revenue Operations, Marketing, and vendors to improve integrations, system reliability, governance, and operational efficiency.\u003C/li>\n\u003Cli>Evaluate emerging martech and AI-enabled capabilities to improve automation, personalisation, measurement, and team productivity.\u003C/li>\n\n\u003Cp>\u003Cbr>\u003Cstrong>Process Optimisation and AI-Enabled Operational Excellence\u003C/strong>\u003C/p>\n\n\u003Cli>Identify and implement high-impact process improvements across Marketing Operations, with a focus on automation, scalability, and AI-enabled efficiency.\u003C/li>\n\u003Cli>Streamline workflows for campaign intake, execution, QA, reporting, lead management, lifecycle programs, and platform governance.\u003C/li>\n\u003Cli>Apply AI where appropriate to improve campaign QA, segmentation, reporting insights, anomaly detection, documentation, and workflow automation.\u003C/li>\n\u003Cli>Create documentation prompts, and enablement materials that support consistent, scalable, and future-ready processes.\u003C/li>\n\u003Cli>Promote a culture of ownership, curiosity, experimentation, responsible AI adoption, and continuous improvement.\u003C/li>\n\n\u003Cp>\u003Cbr>\u003Cstrong>Data, Reporting and Insights:\u003C/strong>\u003C/p>\n\n\u003Cli>Build and maintain scalable reporting frameworks that support senior leadership decision-making and marketing performance optimisation.\u003C/li>\n\u003Cli>Partner with Data, Revenue Operations, and Marketing teams to define reporting requirements, improve dashboard quality, and ensure confidence in marketing data.\u003C/li>\n\u003Cli>Own and improve marketing tracking infrastructure, including Google Tag Manager, web tracking, campaign taxonomy, UTM governance, conversion events, and source attribution.\u003C/li>\n\u003Cli>Partner with Growth, Web, Data, and Product teams to ensure accurate tracking across digital journeys and campaign touchpoints.\u003C/li>\n\u003Cli>Support CDP strategy and operations, including audience creation, identity resolution, segmentation, activation, and data quality.\u003C/li>\n\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>Process Optimisation:\u003C/strong>\u003C/p>\n\n\u003Cli>Collaborate with senior stakeholders to identify, design, and implement high-impact process improvements.\u003C/li>\n\u003Cli>Develop and streamline workflows to ensure alignment with industry best practices and organisational goals.\u003C/li>\n\u003Cli>Lead regular audits and evaluations to maintain the highest standards of data quality, compliance, and operational excellence.\u003C/li>\n\n\u003Cbr>\u003Ch2>Skills & Experience\u003C/h2>\n\n\u003Cli>5+ years of experience in Marketing Operations, Revenue Operations, Marketing Automation, or a related role, preferably in a SaaS or technology environment.\u003C/li>\n\u003Cli>2+ years of hands-on Marketo experience, including advanced campaign builds, lead management, scoring, nurture programs, segmentation, reporting, governance, and integrations.\u003C/li>\n\u003Cli>Demonstrated experience owning or significantly managing a modern martech stack, including marketing automation, CRM, analytics, tag management, CDP, and customer engagement platforms.\u003C/li>\n\u003Cli>Experience with Customer.io or similar, Google Tag Manager, and CDP platforms is strongly preferred.\u003C/li>\n\u003Cli>Experience assessing, consolidating, or migrating marketing automation platforms or complex martech environments.\u003C/li>\n\u003Cli>Strong understanding of SaaS KPIs, funnel metrics, attribution, lifecycle marketing, campaign performance, and revenue drivers.\u003C/li>\n\u003Cli>Experience with CRM tools such as Salesforce and a strong understanding of marketing-to-sales handoff processes, lead routing, lifecycle stages, and data dependencies.\u003C/li>\n\u003Cli>Demonstrated interest or experience in applying AI, automation, predictive analytics, or intelligent workflows within Marketing Operations.\u003C/li>\n\u003Cli>Exceptional project management skills, with the ability to lead cross-functional initiatives, manage competing priorities, and drive complex projects from strategy through execution.\u003C/li>\n\u003Cli>Excellent communication and stakeholder management skills, with the ability to influence across technical, commercial, and executive audiences.\u003C/li>\n\u003Cli>High ownership mindset and strong attention to detail, particularly across systems, data, reporting, and operational processes.\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cstrong>Employee Perks\u003C/strong>\u003C/p>\n\n\u003Cp>- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)\u003C/p>\n\u003Cp>- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP) \u003C/p>\n\u003Cp>- Take paid parental leave to support you and your family \u003C/p>\n\u003Cp>- Stay protected with Group Salary Continuance Insurance\u003C/p>\n\u003Cp>- Access support through our Employee Assistance Program\u003C/p>\n\u003Cp>- Enjoy additional leave days — including  study assistance, celebration days and volunteering\u003C/p>\n\u003Cp>- Join our global working groups focused on collaboration, belonging and connection\u003C/p>\n\u003Cp>- Get creative at our annual Hackathons\u003C/p>\n\u003Cp>- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!\u003C/p>\n\n\n\u003Cp>Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. \u003C/p>\n\n\n\u003Cp>#LI-Hybrid\u003C/p>","Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. \n\nAt Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.\n\nWe're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.\n\nIf you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!The Role\n\nWe are seeking a seasoned Lead Marketing Operations Manager to join our team in Australia. This role will own and evolve the marketing operations function, with responsibility for marketing automation platforms, martech architecture, campaign operations, data quality, reporting, attribution, and process optimisation.\nA core focus of this role will be assessing our current marketing automation environment, which includes two disparate marketing automation platforms, and leading the strategy and execution to migrate toward a more consolidated, scalable, and future-ready martech stack. The successful candidate must bring deep Marketo experience and a strong understanding of how marketing automation integrates across the broader revenue technology ecosystem.\nResponsibilities\nStrategic Planning and Execution:\n\nDevelop and execute a comprehensive marketing operations strategy aligned to company growth objectives, revenue goals, and customer lifecycle priorities.\nLead the growth of the Marketing Operations function, ensuring systems, processes, data, and reporting are scalable, efficient, and globally aligned.\nPartner with senior stakeholders to develop operating rhythms, campaign performance frameworks, and identify key success metrics to hit marketing and revenue goals.\nTranslate business requirements into operational plans, technology solutions, and measurable improvements across the marketing funnel.\nAct as a senior owner for Marketing Operations priorities, balancing strategic roadmap delivery with day-to-day executional excellence.\n\nMartech Stack Ownership:\n\nOwn and optimise the martech stack, including Marketo, Customer.io, Google Tag Manager, CRM integrations, analytics platforms, and related campaign operations tools.\nLead the assessment and consolidation of two disparate marketing automation platforms into a more scalable, future-ready stack.\nOwn the migration roadmap, including requirements, data mapping, integrations, testing, rollout, change management, and adoption.\nEnsure the stack supports campaign execution, lead management, lifecycle journeys, segmentation, attribution, reporting, compliance, and data quality.\nPartner with IT, Data, Revenue Operations, Marketing, and vendors to improve integrations, system reliability, governance, and operational efficiency.\nEvaluate emerging martech and AI-enabled capabilities to improve automation, personalisation, measurement, and team productivity.\n\nProcess Optimisation and AI-Enabled Operational Excellence\n\nIdentify and implement high-impact process improvements across Marketing Operations, with a focus on automation, scalability, and AI-enabled efficiency.\nStreamline workflows for campaign intake, execution, QA, reporting, lead management, lifecycle programs, and platform governance.\nApply AI where appropriate to improve campaign QA, segmentation, reporting insights, anomaly detection, documentation, and workflow automation.\nCreate documentation prompts, and enablement materials that support consistent, scalable, and future-ready processes.\nPromote a culture of ownership, curiosity, experimentation, responsible AI adoption, and continuous improvement.\n\nData, Reporting and Insights:\n\nBuild and maintain scalable reporting frameworks that support senior leadership decision-making and marketing performance optimisation.\nPartner with Data, Revenue Operations, and Marketing teams to define reporting requirements, improve dashboard quality, and ensure confidence in marketing data.\nOwn and improve marketing tracking infrastructure, including Google Tag Manager, web tracking, campaign taxonomy, UTM governance, conversion events, and source attribution.\nPartner with Growth, Web, Data, and Product teams to ensure accurate tracking across digital journeys and campaign touchpoints.\nSupport CDP strategy and operations, including audience creation, identity resolution, segmentation, activation, and data quality.\n\nProcess Optimisation:\n\nCollaborate with senior stakeholders to identify, design, and implement high-impact process improvements.\nDevelop and streamline workflows to ensure alignment with industry best practices and organisational goals.\nLead regular audits and evaluations to maintain the highest standards of data quality, compliance, and operational excellence.\n\nSkills & Experience\n\n5+ years of experience in Marketing Operations, Revenue Operations, Marketing Automation, or a related role, preferably in a SaaS or technology environment.\n2+ years of hands-on Marketo experience, including advanced campaign builds, lead management, scoring, nurture programs, segmentation, reporting, governance, and integrations.\nDemonstrated experience owning or significantly managing a modern martech stack, including marketing automation, CRM, analytics, tag management, CDP, and customer engagement platforms.\nExperience with Customer.io or similar, Google Tag Manager, and CDP platforms is strongly preferred.\nExperience assessing, consolidating, or migrating marketing automation platforms or complex martech environments.\nStrong understanding of SaaS KPIs, funnel metrics, attribution, lifecycle marketing, campaign performance, and revenue drivers.\nExperience with CRM tools such as Salesforce and a strong understanding of marketing-to-sales handoff processes, lead routing, lifecycle stages, and data dependencies.\nDemonstrated interest or experience in applying AI, automation, predictive analytics, or intelligent workflows within Marketing Operations.\nExceptional project management skills, with the ability to lead cross-functional initiatives, manage competing priorities, and drive complex projects from strategy through execution.\nExcellent communication and stakeholder management skills, with the ability to influence across technical, commercial, and executive audiences.\nHigh ownership mindset and strong attention to detail, particularly across systems, data, reporting, and operational processes.\n\nEmployee Perks\n\n- Enjoy a flexible work policy (with a work-from-home stipend to set you up for success!)\n- Own A piece of Deputy via our Employee Share Ownership Plan (ESOP) \n- Take paid parental leave to support you and your family \n- Stay protected with Group Salary Continuance Insurance\n- Access support through our Employee Assistance Program\n- Enjoy additional leave days — including  study assistance, celebration days and volunteering\n- Join our global working groups focused on collaboration, belonging and connection\n- Get creative at our annual Hackathons\n- Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!\n\n\nDeputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. \n\n\n#LI-Hybrid",1780478673000,"2026-06-03 11:24:59","2026-06-03T03:54:31.862Z","AUD",{"jsonldValid":24,"jsonld":29},{"id":98,"slug":99,"title":100,"companyname":101,"companylogo":102,"companyTagline":103,"companyIndustry":104,"city":12,"country":13,"remote":24,"employmentType":105,"department":75,"content_html":106,"content_text":107,"years":20,"createdAt":92,"updatedAtISO":93,"postedAtISO":108,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":109},"6a8d19b784925ff6c0ede4578cbf4a994f6631b7c60a54b2d69e508dea36514f","partnerships-account-manager-at-doola-7c2cdfabbb","Partnerships Account Manager","doola","https://logo.clearbit.com/doola.com","The ultimate One-Stop-Shop™️ to help US and Non-US Founders to turn an idea into their dream US Business 🚀","Technology, Information and Internet",[37],"\u003Cp>\u003Cstrong>About doola\u003C/strong>\u003C/p>\n\u003Cp>doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them to focus on what truly matters - building and growing their ventures.\u003C/p>\n\n\u003Cp>\u003Cstrong>About the Role\u003Cbr>\u003C/strong>Own the full post-sale lifecycle for doola's embedded API and white-label partners, from onboarding and activation through expansion and renewal, ensuring every signed partner drives real formation volume and becomes a compounding revenue asset.\u003C/p>\u003Cbr>\u003Ch2>Key responsibilities\u003C/h2>\n\n\u003Cli>Drive partners from contract signature to first live formation within 14 to 30 days\u003C/li>\n\u003Cli>Maintain a documented health score (formation volume) for every active partner\u003C/li>\n\u003Cli>Run structured quarterly business reviews (QBRs) and proactive touchpoints\u003C/li>\n\u003Cli>Manage the at-risk designation process and own escalation paths\u003C/li>\n\u003Cli>Treat formation revenue as the floor, not the ceiling; surface API expansion opportunities (annual reports, ITIN, tax downstream attach)\u003C/li>\n\u003Cli>Track partner-sourced downstream revenue as a core success metric\u003C/li>\n\u003Cli>Serve as the voice-of-partner into product, operations, and sales\u003C/li>\n\u003Cli>Log all custom partner requests with a repeatability assessment and revenue potential before any engineering triage\u003C/li>\n\u003Cli>Ensure no partner churns without a documented save attempt\u003C/li>\n\u003Cli>Enforce annual contracts per policy and own the renewal cycle\u003C/li>\n\n\u003Cbr>\u003Ch2>Skills and qualifications\u003C/h2>\u003Cli>3 to 6+ years in B2B SaaS account management, customer success, or partnerships\u003C/li>\n\u003Cli>Managed a book of 20+ B2B partners or accounts simultaneously (no affiliate or referral programs)\u003C/li>\n\u003Cli>Owned or contributed to a partner onboarding playbook\u003C/li>\n\u003Cli>Worked cross-functionally with product and engineering on API or integration requests\u003C/li>\n\u003Cli>Comfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through\u003C/li>\n\u003Cli>Negotiated contract renewals or term adjustments with B2B partners\u003C/li>\n\u003Cli>Demonstrated HubSpot CRM rigor; every partner interaction logged, pipeline stages maintained\u003C/li>\n\u003Cli>Bachelor's degree or equivalent experience\u003C/li>\u003Cbr>\u003Ch2>Bonus qualifications\u003C/h2>\u003Cli>SaaS startup experience, ideally in FinTech, LegalTech, or compliance\u003C/li>\n\u003Cli>Built a partner health scorecard from scratch\u003C/li>\n\u003Cli>Familiarity with technical terminology around APIs\u003C/li>\u003Cbr>\u003Cp>\u003Cstrong>Why join us\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>First dedicated partner success seat within the organization\u003C/li>\n\u003Cli>Work at the intersection of fintech, API infrastructure, and global founder enablement\u003C/li>\n\u003Cli>Opportunity to work with a dynamic and innovative company at the forefront of the industry.\u003C/li>\n\u003Cli>Collaborative and supportive team environment with opportunities for growth and development.\u003C/li>\n\u003Cli>Flexibility to work remotely from anywhere with a stable internet connection. \u003C/li>\n\u003Cli>Competitive compensation package with performance-based incentives.\u003C/li>\n\u003C/ul>\n\n\u003Cp>If you are passionate about helping businesses succeed and thrive, and you possess the skills and experience outlined above, we want to hear from you! Join us at doola and be part of a team dedicated to simplifying the path to business success. doola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.\u003C/p>","About doola\ndoola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them to focus on what truly matters - building and growing their ventures.\n\nAbout the RoleOwn the full post-sale lifecycle for doola's embedded API and white-label partners, from onboarding and activation through expansion and renewal, ensuring every signed partner drives real formation volume and becomes a compounding revenue asset.Key responsibilities\n\nDrive partners from contract signature to first live formation within 14 to 30 days\nMaintain a documented health score (formation volume) for every active partner\nRun structured quarterly business reviews (QBRs) and proactive touchpoints\nManage the at-risk designation process and own escalation paths\nTreat formation revenue as the floor, not the ceiling; surface API expansion opportunities (annual reports, ITIN, tax downstream attach)\nTrack partner-sourced downstream revenue as a core success metric\nServe as the voice-of-partner into product, operations, and sales\nLog all custom partner requests with a repeatability assessment and revenue potential before any engineering triage\nEnsure no partner churns without a documented save attempt\nEnforce annual contracts per policy and own the renewal cycle\n\nSkills and qualifications3 to 6+ years in B2B SaaS account management, customer success, or partnerships\nManaged a book of 20+ B2B partners or accounts simultaneously (no affiliate or referral programs)\nOwned or contributed to a partner onboarding playbook\nWorked cross-functionally with product and engineering on API or integration requests\nComfortable reading API docs, understanding webhook flows, and communicating integration requirements without being a technical pass-through\nNegotiated contract renewals or term adjustments with B2B partners\nDemonstrated HubSpot CRM rigor; every partner interaction logged, pipeline stages maintained\nBachelor's degree or equivalent experienceBonus qualificationsSaaS startup experience, ideally in FinTech, LegalTech, or compliance\nBuilt a partner health scorecard from scratch\nFamiliarity with technical terminology around APIsWhy join us\n\nFirst dedicated partner success seat within the organization\nWork at the intersection of fintech, API infrastructure, and global founder enablement\nOpportunity to work with a dynamic and innovative company at the forefront of the industry.\nCollaborative and supportive team environment with opportunities for growth and development.\nFlexibility to work remotely from anywhere with a stable internet connection. \nCompetitive compensation package with performance-based incentives.\n\n\nIf you are passionate about helping businesses succeed and thrive, and you possess the skills and experience outlined above, we want to hear from you! Join us at doola and be part of a team dedicated to simplifying the path to business success. doola is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","2026-06-02T19:35:01.747Z",{"jsonldValid":24,"jsonld":29},{"id":111,"slug":112,"title":113,"companyname":114,"companylogo":115,"companyIndustry":116,"city":117,"country":13,"remote":14,"employmentType":118,"department":119,"content_html":120,"content_text":121,"years":20,"createdAt":122,"updatedAtISO":22,"postedAtISO":123,"hasSalary":24,"salaryMin":25,"salaryMax":124,"currency":27,"schema":125},"404e0ae2d001b18ca3dccc98b87c8a36c54884b0867b56de0b29e95c95493c40","marketing-data-analyst-crm-and-personalization-at-newfold-digital-5c027212ec","Marketing Data Analyst – CRM & Personalization","Newfold Digital","https://logo.clearbit.com/newfold.com","Software Development","United States - Remote",[16],"Marketing","\u003Cp>\u003Cb>Who We Are \u003C/b>\u003C/p>\u003Cp>At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.\u003C/p>\u003Cp>We are seeking a \u003Cb>Marketing Data Analyst\u003C/b> to support CRM, email marketing, and personalized marketing initiatives. This role partners closely with the Customer Lifecycle Management (CLM) team to analyze campaign performance, build actionable dashboards, and identify high value customer segments. The analyst will also work with Call Center Operations to ensure accurate tracking and attribution of online marketing to offline sales, and support CDP-enabled analytics strategies.\u003C/p>\u003Cp>\u003Cb>What you’ll do & how you’ll make your mark.\u003C/b>\u003C/p>\u003Cul>\u003Cli>Analyze CRM and email marketing campaign performance to generate actionable insights.\u003C/li>\u003Cli>Build and maintain Tableau dashboards for customer lifecycle, segmentation, and marketing KPIs.\u003C/li>\u003Cli>Use SQL (Oracle database) to extract, join, and analyze data from multiple marketing and CRM sources.\u003C/li>\u003Cli>Support customer segmentation and targeting strategies, including identification of high‑value customer cohorts.\u003C/li>\u003Cli>Partner with the Customer Lifecycle Management team to evaluate email campaign effectiveness and recommend optimizations.\u003C/li>\u003Cli>Collaborate with Call Center Operations to support tracking and attribution of marketing-driven leads and offline sales.\u003C/li>\u003Cli>Assist with analytics and reporting related to CDP-enabled strategies (e.g., Treasure Data).\u003C/li>\u003Cli>Support reporting and data validation needs related to CRM consolidation and Salesforce Data Cloud migration.\u003C/li>\u003Cli>Communicate insights clearly to marketing and business stakeholders.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Who you are & what you’ll need to succeed.\u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in Marketing, Analytics, Business, Statistics, or a related field.\u003C/li>\u003Cli>5+ years of experience in marketing analytics, CRM analytics, or a related analytical role.\u003C/li>\u003Cli>Strong SQL skills, including experience querying large datasets (Oracle or similar databases).\u003C/li>\u003Cli>Proven experience building dashboards and reports using Tableau or similar BI tools.\u003C/li>\u003Cli>Experience analyzing CRM and email marketing data.\u003C/li>\u003Cli>Strong analytical, problem‑solving, and communication skills.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with Customer Data Platforms (e.g., Treasure Data, Segment, Adobe CDP).\u003C/li>\u003Cli>Exposure to Salesforce CRM and/or Salesforce Data Cloud.\u003C/li>\u003Cli>Experience working with call center data or offline sales attribution.\u003C/li>\u003Cli>Background in SaaS, eCommerce, agencies, or small business enablement.\u003C/li>\u003Cli>Familiarity with AI‑enabled analytics tools.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why you’ll love us.\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Work-life balance.\u003C/b> Our work is thrilling and meaningful, but we know balance is key to living well.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>We celebrate one another’s differences.\u003C/b>  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>We care about you.\u003C/b> We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching \u003Cspan>\u003Cspan>401K, Life/AD&D/STD/LTD, Tuition\u003C/span>\u003C/span> Reimbursement, Pet Insurance, Generous vacation policy, and much more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Where can we take you?\u003C/b> We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!\u003C/p>\u003C/li>\u003C/ul>\u003Cp>The target compensation range for this position is $90,000 to $120,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. \u003C/p>\u003Cp>\u003Cspan>#LI-SM1\u003C/span> \u003Cspan>#LI-Remote #Bluehost\u003C/span>\u003C/p>\u003Cp>\u003Cb>Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.\u003C/b>\u003C/p>\u003Cp>\u003Cb>This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.\u003C/b>\u003C/p>","Who We Are At Bluehost, we believe all small businesses deserve the opportunity to succeed online. Our mission is to give small businesses the confidence to think big. We're the all-in-one platform for small businesses to grow online with powerful simplicity, premium performance, smart tools and human support.We are seeking a Marketing Data Analyst to support CRM, email marketing, and personalized marketing initiatives. This role partners closely with the Customer Lifecycle Management (CLM) team to analyze campaign performance, build actionable dashboards, and identify high value customer segments. The analyst will also work with Call Center Operations to ensure accurate tracking and attribution of online marketing to offline sales, and support CDP-enabled analytics strategies.What you’ll do & how you’ll make your mark.Analyze CRM and email marketing campaign performance to generate actionable insights.Build and maintain Tableau dashboards for customer lifecycle, segmentation, and marketing KPIs.Use SQL (Oracle database) to extract, join, and analyze data from multiple marketing and CRM sources.Support customer segmentation and targeting strategies, including identification of high‑value customer cohorts.Partner with the Customer Lifecycle Management team to evaluate email campaign effectiveness and recommend optimizations.Collaborate with Call Center Operations to support tracking and attribution of marketing-driven leads and offline sales.Assist with analytics and reporting related to CDP-enabled strategies (e.g., Treasure Data).Support reporting and data validation needs related to CRM consolidation and Salesforce Data Cloud migration.Communicate insights clearly to marketing and business stakeholders.Who you are & what you’ll need to succeed.Bachelor’s degree in Marketing, Analytics, Business, Statistics, or a related field.5+ years of experience in marketing analytics, CRM analytics, or a related analytical role.Strong SQL skills, including experience querying large datasets (Oracle or similar databases).Proven experience building dashboards and reports using Tableau or similar BI tools.Experience analyzing CRM and email marketing data.Strong analytical, problem‑solving, and communication skills.Preferred QualificationsExperience with Customer Data Platforms (e.g., Treasure Data, Segment, Adobe CDP).Exposure to Salesforce CRM and/or Salesforce Data Cloud.Experience working with call center data or offline sales attribution.Background in SaaS, eCommerce, agencies, or small business enablement.Familiarity with AI‑enabled analytics tools.Why you’ll love us. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally.We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more!Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD!The target compensation range for this position is $90,000 to $120,000 annually. Individual salaries are determined by various factors including, but not limited to: candidate’s qualifications, such as skills, education, and experience, as well as internal equity and market conditions. #LI-SM1 #LI-Remote #BluehostEmployment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.",1780457238000,"2026-06-03T03:28:55.000Z",120000,{"jsonldValid":24,"jsonld":29},1780535811414]