[{"data":1,"prerenderedAt":119},["ShallowReactive",2],{"$fSo6KUNuseHcK_4A2qgl6XxhfLJuFE_TDWLN32XQnW44":3,"$f9Fh2CGzN_45HDvYLO1nkawUqlho_5UiJBhuiRi9R294":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"b6b35d570b5d00e27b633ef5bf3b677bd74bf83dedea72bf84bce2794a7caa70","customer-success-manager-based-in-new-york-city-at-okendo-74ea22f479","Customer Success Manager (Based in New York City)","Okendo","https://cdn.jobboardwise.com/logo/okendo.io","Build shopper trust, showcase customer experiences and compel buying action with Okendo 🤩 #Shopify #ShopifyPlus","Software Development","New York","United States",false,[16],"Full-time","Customer Success","\u003Ch3>\u003Cu>\u003Cstrong>About Okendo\u003C/strong>\u003C/u>\u003C/h3>\n\u003Cp>We believe happy customers make the best marketers.\u003C/p>\n\n\u003Cp>That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.\u003C/p>\n\u003Cp>Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximising lifetime value.\u003C/p>\n\u003Cp>Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 19,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans.\u003C/p>\n\n\n\u003Ch3>Position Summary\u003C/h3>\n\u003Cp>As an Enterprise Customer Success Manager, you will own the long-term success of Okendo’s most strategic merchants—the high-growth Shopify brands that rely on us to power their reviews, loyalty, referrals, quizzes, and survey programs. You will be the trusted advisor and commercial partner for a focused book of enterprise accounts, accountable for net revenue retention, multi-product adoption, and measurable business outcomes. Partnering closely with Onboarding, Solutions Engineering, Account Management, Support, and Product, you will translate each merchant’s goals into a tailored success plan and surface expansion opportunities as their business scales. In a category that’s evolving fast—across Shopify, TikTok Shop, Klaviyo, and the broader retention stack—you’ll be the voice our top merchants trust to guide them through it.\u003C/p>\n\u003Ch3>How you'll create impact:\u003C/h3>\n\u003Cp>\u003Cstrong>Own retention and growth across a portfolio of enterprise merchants\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own a book of high-ARR enterprise merchants and hit quarterly net revenue retention, gross retention, and expansion targets\u003C/li>\n\u003Cli>Build and execute a strategic success plan for each account—aligned to the merchant’s business goals, peak retail moments, and product roadmap\u003C/li>\n\u003Cli>Identify churn and downsell risk early using account health signals, usage data, and executive relationship mapping—then mobilize the right cross-functional resources to resolve it\u003C/li>\n\u003Cli>Lead renewal strategy and commercial negotiations, partnering with Account Management and Finance to structure multi-year, multi-product agreements\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Drive deep, multi-product adoption\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Drive adoption across Okendo’s full suite—Reviews, Loyalty, Referrals, Quizzes, and Surveys, so each merchant gets compounding value from a unified customer marketing platform\u003C/li>\n\u003Cli>Run quarterly executive business reviews with merchant leadership—connecting Okendo’s impact to revenue, AOV, LTV, repeat rate, and CAC efficiency\u003C/li>\n\u003Cli>Become a fluent expert in each merchant’s business—their category, customer, tech stack, and growth strategy—so every recommendation lands as commercial, not just tactical\u003C/li>\n\u003Cli>Build broad, durable relationships across each account—from CMO and Head of Retention down to the day-to-day operators—so Okendo stays embedded as the team scales\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Surface and convert expansion opportunities\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Map each merchant’s lifecycle and tech stack to identify expansion opportunities—adding new products, increasing usage, or replacing competitive tools like Yotpo, Smile, Stamped, or LoyaltyLion\u003C/li>\n\u003Cli>Partner with Account Management to qualify, scope, and close cross-sell and upsell opportunities—owning the success story that makes the commercial case\u003C/li>\n\u003Cli>Be the early-warning system for product—feeding back enterprise feature requests, integration gaps, and competitive pressure so Okendo keeps winning upmarket\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Lead with industry, product, and platform expertise\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Become a deep expert on Okendo’s platform—Reviews, Loyalty, Referrals, Quizzes, Surveys—and the integrations that matter most to enterprise merchants (Shopify, Klaviyo, TikTok Shop, Google, Meta, Attentive, Bazaarvoice)\u003C/li>\n\u003Cli>Know the ecommerce category cold—DTC trends, peak retail moments, headless and omni-channel patterns, and how reviews, loyalty, and referrals fit into a modern retention stack\u003C/li>\n\u003Cli>Build strong relationships with Okendo’s agency partners and ecosystem partners—co-developing integrated marketing programs that compound merchant results\u003C/li>\n\u003Cli>Operate as the cross-functional quarterback for your accounts—looping in Support, Onboarding, Solutions Engineering, and Product to remove friction and accelerate outcomes\u003C/li>\n\u003Cli>Raise the bar for the wider CS team—contributing playbooks, mentoring teammates, and shaping how we serve enterprise merchants as Okendo scales\u003C/li>\n\u003C/ul>\n\u003Ch3>What we need from you:\u003C/h3>\n\u003Cul>\n\u003Cli>5+ years in enterprise customer success, account management, or strategic accounts at a B2B SaaS company—ideally selling to ecommerce, marketing, or retention teams\u003C/li>\n\u003Cli>Track record of owning a multi-million-dollar book of business and consistently hitting NRR, GRR, and expansion targets\u003C/li>\n\u003Cli>Strong commercial acumen and executive presence—you can hold a sharp, data-driven conversation with a CMO or VP of Ecommerce\u003C/li>\n\u003Cli>Comfortable leading commercial conversations—renewals, expansion pricing, and executive-level negotiations—in partnership with sales\u003C/li>\n\u003Cli>Deep familiarity with the Shopify ecosystem and the modern ecommerce retention stack (Klaviyo, Attentive, Gorgias, Postscript, TikTok Shop, etc.)\u003C/li>\n\u003Cli>Skilled at building executive relationships, leading quarterly business reviews, and translating product usage into measurable business outcomes\u003C/li>\n\u003Cli>Excellent written and verbal communication—you write clearly under pressure and present confidently to senior stakeholders\u003C/li>\n\u003Cli>Highly organized and operationally rigorous—you can manage a complex book of accounts without dropping balls\u003C/li>\n\u003Cli>Bonus: prior experience working with Shopify Plus brands, Klaviyo, or other tools in the ecommerce retention stack\u003C/li>\n\u003C/ul>\n\u003Ch2>1-Month Success Markers\u003C/h2>\n\u003Cul>\n\u003Cli>You’ve completed onboarding and have a working command of Okendo’s full product suite, including Reviews, Loyalty, Referrals, Quizzes, and Surveys\u003C/li>\n\u003Cli>You’ve held intro calls with every account in your book, confirmed primary stakeholders, and documented each merchant’s goals, KPIs, and renewal date\u003C/li>\n\u003Cli>You’ve shadowed onboarding and renewal calls with senior CSMs and are running your own merchant calls with light support\u003C/li>\n\u003Cli>You understand the Okendo competitive landscape (Yotpo, LoyaltyLion, Rivo, Smile, Stamped, Judge.me, Reviews.io) and the broader Shopify retention stack well enough to position confidently\u003C/li>\n\u003C/ul>\n\u003Ch2>6-Month Success Markers\u003C/h2>\n\u003Cul>\n\u003Cli>You’re consistently hitting your quarterly NRR, GRR, and expansion targets across your enterprise book\u003C/li>\n\u003Cli>You’ve led at least one full renewal cycle end-to-end—including commercial negotiation—and closed measurable expansion (additional product, increased usage, or multi-year extension) on multiple accounts\u003C/li>\n\u003Cli>Every account in your book has an active success plan, a documented executive sponsor, and a healthy cadence of EBRs tied to merchant business outcomes\u003C/li>\n\u003Cli>You’ve become a trusted internal voice on enterprise merchant needs, feeding insights into Product, Marketing, and Partnerships and contributing playbooks the wider CS team is reusing\u003C/li>\n\u003Cli>You’re a go-to voice for at least one strategic theme—e.g., loyalty strategy, reviews and SEO, retention benchmarks, or partner integrations—that you can run with externally and internally\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cu>\u003Cstrong>Workplace Benefits:\u003C/strong>\u003C/u>\u003C/p>\n\u003Cp>- Data-backed and validated compensation strategy\u003C/p>\n\u003Cp>- 100% employer-paid coverage of employee health insurance\u003C/p>\n\u003Cp>- Comprehensive dental and vision coverage\u003C/p>\n\u003Cp>- 4 weeks of PTO; carryover allowed\u003C/p>\n\u003Cp>- 11 holidays\u003C/p>\n\u003Cp>- Sick, bereavement, and jury duty paid time off\u003C/p>\n\u003Cp>- 12 weeks of Paid Family Leave\u003C/p>\n\u003Cp>- Feedback-driven culture\u003C/p>\n\u003Cp>- Exposure to the biggest and best ecommerce brands globally\u003C/p>\n\u003Cp>- Work remotely in the USA or from a local WeWork\u003C/p>\n\n\u003Cp>\u003Cstrong>\u003Cu>What We Value:\u003C/u>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>One Team\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Champion the customer\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Strive for Excellence\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Extreme Ownership\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Integrity Always\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Always Day One\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt.\u003C/em>\u003C/p>\n\n\u003Cp>Follow Us:\u003C/p>\n\u003Cp>Instagram\u003C/p>\n\u003Cp>Linkedin\u003C/p>\n\u003Cp>Twitter\u003C/p>\n\u003Cp>Facebook\u003C/p>","About Okendo We believe happy customers make the best marketers. That’s why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love. Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximising lifetime value. Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 19,000+ Shopify brands to turn one time shoppers into revenue-driving Superfans. Position Summary As an Enterprise Customer Success Manager, you will own the long-term success of Okendo’s most strategic merchants—the high-growth Shopify brands that rely on us to power their reviews, loyalty, referrals, quizzes, and survey programs. You will be the trusted advisor and commercial partner for a focused book of enterprise accounts, accountable for net revenue retention, multi-product adoption, and measurable business outcomes. Partnering closely with Onboarding, Solutions Engineering, Account Management, Support, and Product, you will translate each merchant’s goals into a tailored success plan and surface expansion opportunities as their business scales. In a category that’s evolving fast—across Shopify, TikTok Shop, Klaviyo, and the broader retention stack—you’ll be the voice our top merchants trust to guide them through it. How you'll create impact: Own retention and growth across a portfolio of enterprise merchants Own a book of high-ARR enterprise merchants and hit quarterly net revenue retention, gross retention, and expansion targets Build and execute a strategic success plan for each account—aligned to the merchant’s business goals, peak retail moments, and product roadmap Identify churn and downsell risk early using account health signals, usage data, and executive relationship mapping—then mobilize the right cross-functional resources to resolve it Lead renewal strategy and commercial negotiations, partnering with Account Management and Finance to structure multi-year, multi-product agreements Drive deep, multi-product adoption Drive adoption across Okendo’s full suite—Reviews, Loyalty, Referrals, Quizzes, and Surveys, so each merchant gets compounding value from a unified customer marketing platform Run quarterly executive business reviews with merchant leadership—connecting Okendo’s impact to revenue, AOV, LTV, repeat rate, and CAC efficiency Become a fluent expert in each merchant’s business—their category, customer, tech stack, and growth strategy—so every recommendation lands as commercial, not just tactical Build broad, durable relationships across each account—from CMO and Head of Retention down to the day-to-day operators—so Okendo stays embedded as the team scales Surface and convert expansion opportunities Map each merchant’s lifecycle and tech stack to identify expansion opportunities—adding new products, increasing usage, or replacing competitive tools like Yotpo, Smile, Stamped, or LoyaltyLion Partner with Account Management to qualify, scope, and close cross-sell and upsell opportunities—owning the success story that makes the commercial case Be the early-warning system for product—feeding back enterprise feature requests, integration gaps, and competitive pressure so Okendo keeps winning upmarket Lead with industry, product, and platform expertise Become a deep expert on Okendo’s platform—Reviews, Loyalty, Referrals, Quizzes, Surveys—and the integrations that matter most to enterprise merchants (Shopify, Klaviyo, TikTok Shop, Google, Meta, Attentive, Bazaarvoice) Know the ecommerce category cold—DTC trends, peak retail moments, headless and omni-channel patterns, and how reviews, loyalty, and referrals fit into a modern retention stack Build strong relationships with Okendo’s agency partners and ecosystem partners—co-developing integrated marketing programs that compound merchant results Operate as the cross-functional quarterback for your accounts—looping in Support, Onboarding, Solutions Engineering, and Product to remove friction and accelerate outcomes Raise the bar for the wider CS team—contributing playbooks, mentoring teammates, and shaping how we serve enterprise merchants as Okendo scales What we need from you: 5+ years in enterprise customer success, account management, or strategic accounts at a B2B SaaS company—ideally selling to ecommerce, marketing, or retention teams Track record of owning a multi-million-dollar book of business and consistently hitting NRR, GRR, and expansion targets Strong commercial acumen and executive presence—you can hold a sharp, data-driven conversation with a CMO or VP of Ecommerce Comfortable leading commercial conversations—renewals, expansion pricing, and executive-level negotiations—in partnership with sales Deep familiarity with the Shopify ecosystem and the modern ecommerce retention stack (Klaviyo, Attentive, Gorgias, Postscript, TikTok Shop, etc.) Skilled at building executive relationships, leading quarterly business reviews, and translating product usage into measurable business outcomes Excellent written and verbal communication—you write clearly under pressure and present confidently to senior stakeholders Highly organized and operationally rigorous—you can manage a complex book of accounts without dropping balls Bonus: prior experience working with Shopify Plus brands, Klaviyo, or other tools in the ecommerce retention stack 1-Month Success Markers You’ve completed onboarding and have a working command of Okendo’s full product suite, including Reviews, Loyalty, Referrals, Quizzes, and Surveys You’ve held intro calls with every account in your book, confirmed primary stakeholders, and documented each merchant’s goals, KPIs, and renewal date You’ve shadowed onboarding and renewal calls with senior CSMs and are running your own merchant calls with light support You understand the Okendo competitive landscape (Yotpo, LoyaltyLion, Rivo, Smile, Stamped, Judge.me, Reviews.io) and the broader Shopify retention stack well enough to position confidently 6-Month Success Markers You’re consistently hitting your quarterly NRR, GRR, and expansion targets across your enterprise book You’ve led at least one full renewal cycle end-to-end—including commercial negotiation—and closed measurable expansion (additional product, increased usage, or multi-year extension) on multiple accounts Every account in your book has an active success plan, a documented executive sponsor, and a healthy cadence of EBRs tied to merchant business outcomes You’ve become a trusted internal voice on enterprise merchant needs, feeding insights into Product, Marketing, and Partnerships and contributing playbooks the wider CS team is reusing You’re a go-to voice for at least one strategic theme—e.g., loyalty strategy, reviews and SEO, retention benchmarks, or partner integrations—that you can run with externally and internally Workplace Benefits: - Data-backed and validated compensation strategy - 100% employer-paid coverage of employee health insurance - Comprehensive dental and vision coverage - 4 weeks of PTO; carryover allowed - 11 holidays - Sick, bereavement, and jury duty paid time off - 12 weeks of Paid Family Leave - Feedback-driven culture - Exposure to the biggest and best ecommerce brands globally - Work remotely in the USA or from a local WeWork What We Value: One Team We are one team committed to the same mission. We trust, respect, and value each other. We recognize the unique skills, experiences, and perspectives each of us has to offer. We continually look for ways to support and enable our teammates. Champion the customer Our customers are the heart of our business and the pursuit of their success is our north star, At every step, we prioritize their interests in our thinking and actions. Strive for Excellence We commit to excellence as our standard. We set and achieve ambitious goals. We maintain a bias for action, tackle the hard problems, and continually work to improve. Extreme Ownership We own the outcomes. We take the necessary action to get things done. We don’t blame others or find excuses. We proactively look for solutions and solve problems. Integrity Always We are always honest, trustworthy, and professional. We treat others fairly and with respect. We are transparent and forthright. We take our commitments seriously and deliver what we promise. Always Day One It’s always Day 1 at Okendo. If we’re not growing, we’re dying. We prioritize agility over bureaucracy. Velocity over perfection. Outcomes over process. We move fast, learn, iterate, and adapt. Follow Us: Instagram Linkedin Twitter Facebook",0,1789601938000,"2026-09-17 01:41:22","2026-09-16T16:37:40.374Z","USD",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,46,61,72,84,102],{"id":30,"slug":31,"title":32,"companyname":33,"companylogo":34,"companyTagline":35,"companyIndustry":11,"city":36,"country":36,"remote":14,"employmentType":37,"department":39,"content_html":40,"content_text":41,"years":20,"createdAt":42,"updatedAtISO":43,"postedAtISO":44,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":45},"78b4f220572761b2055c37224aa5d3abe755464991b008581c385ca027e2bda8","ar-analyst-at-nooks-5cb48442ca","AR Analyst","Nooks","https://cdn.jobboardwise.com/logo/nooks.ai","Boost pipeline with AI assistants that automate the busywork of dialing, coaching, and prospecting 🚀","Philippines",[38],"Contract","Other","\u003Ch1>\u003Cstrong>About \u003C/strong>Nooks.ai\u003Cstrong>:\u003C/strong>\u003C/h1>\u003Cp>Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from \u003Cem>account strategy\u003C/em> to \u003Cem>prospect research\u003C/em> and \u003Cem>outreach\u003C/em>. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\u003C/p>\u003Cp>Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\u003C/p>\u003Cp>\u003Cstrong>\u003Cu>About the Role:\u003C/u>\u003C/strong>\u003C/p>\u003Cp>This is a great opportunity to join Nooks' growing Finance team and play a critical role in our revenue accounting and operations function. Reporting directly to the Senior Accounting Manager, the Accounts Receivable Analyst will be a key player in ensuring our billing, collection, and cash reconciliation workflows are timely, accurate, and seamless.\u003C/p>\u003Cp>You'll be at the forefront of modern accounting practices, working with AI tools and systems automation. This role is perfect for someone with an \"in the weeds\" mentality who is ready to tackle daily cash application tasks, resolve billing disputes, own AR balance sheet reconciliations, and help build scalable processes for our next phase of rapid growth.\u003C/p>\u003Cp>\u003Cstrong>\u003Cu>Working Hours:\u003C/u>\u003C/strong>\u003C/p>\u003Cp>This role requires flexibility to collaborate across Central European and Pacific Time zones.\u003C/p>\u003Cp>\u003Cstrong>\u003Cu>Core Responsibilities:\u003C/u>\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Billing &amp; Invoicing Execution:\u003C/strong> Assist with the end-to-end billing cycle by preparing and auditing invoices against contracts, MSAs, and Purchase Orders (POs), while submitting invoices and tracking payment approvals directly through customer procurement portals (e.g., Coupa, SAP Ariba, Taulia) to prevent payment holds.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Collections &amp; Aging Management:\u003C/strong> Proactively manage AR aging schedules and conduct firm, professional outreach to resolve payment delays, and designing payment workout strategies for high-risk clients and managing legal or third-party collection escalations to optimize DSO.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Tech-Forward Reporting &amp; Communication: \u003C/strong>Utilize modern software tools to design clear collections dashboards, deliver structured weekly AR updates to direct managers, and maintain transparent, proactive communication across Sales and Finance to keep cash flow metrics visible.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Discrepancy &amp; Dispute Resolution:\u003C/strong> Partner with Sales, Customer Success, and Finance to investigate short payments, billing disputes, unapplied cash, and process valid credit memos or adjustments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cross-departmental Collaboration:\u003C/strong> Partner with cross-functional leaders to optimize customer onboarding, billing workflows, and internal revenue controls.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Audit Support &amp; Documentation:\u003C/strong> Maintain clean, well-organized AR documentation on an ongoing basis, and assist during annual external audits by gathering the relevant supporting documents.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You Bring to the Table:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>2-3+ years of dedicated accounting experience focused on accounts receivable, billing, and cash reconciliations, \u003Cem>preferably \u003C/em>in SaaS or a high-growth environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with ERP systems (QuickBooks, NetSuite, or similar) and billing tools, with a strong aptitude for learning new systems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity navigating customer procurement portals (Coupa, SAP Ariba, etc.) and handling complex PO structures is a plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fluent in English.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent attention to detail and strong problem-solving skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A proactive team player with an \"in the weeds\" mentality and a willingness to roll up their sleeves to build scalable processes\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Equal Employment Opportunity Statement\u003C/strong>\u003C/h2>\u003Cp>Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.  \u003C/p>\u003Cp>Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.\u003C/p>","About Nooks.ai : Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach . Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals. Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. About the Role: This is a great opportunity to join Nooks' growing Finance team and play a critical role in our revenue accounting and operations function. Reporting directly to the Senior Accounting Manager, the Accounts Receivable Analyst will be a key player in ensuring our billing, collection, and cash reconciliation workflows are timely, accurate, and seamless. You'll be at the forefront of modern accounting practices, working with AI tools and systems automation. This role is perfect for someone with an \"in the weeds\" mentality who is ready to tackle daily cash application tasks, resolve billing disputes, own AR balance sheet reconciliations, and help build scalable processes for our next phase of rapid growth. Working Hours: This role requires flexibility to collaborate across Central European and Pacific Time zones. Core Responsibilities: Billing & Invoicing Execution: Assist with the end-to-end billing cycle by preparing and auditing invoices against contracts, MSAs, and Purchase Orders (POs), while submitting invoices and tracking payment approvals directly through customer procurement portals (e.g., Coupa, SAP Ariba, Taulia) to prevent payment holds. Collections & Aging Management: Proactively manage AR aging schedules and conduct firm, professional outreach to resolve payment delays, and designing payment workout strategies for high-risk clients and managing legal or third-party collection escalations to optimize DSO. Tech-Forward Reporting & Communication: Utilize modern software tools to design clear collections dashboards, deliver structured weekly AR updates to direct managers, and maintain transparent, proactive communication across Sales and Finance to keep cash flow metrics visible. Discrepancy & Dispute Resolution: Partner with Sales, Customer Success, and Finance to investigate short payments, billing disputes, unapplied cash, and process valid credit memos or adjustments. Cross-departmental Collaboration: Partner with cross-functional leaders to optimize customer onboarding, billing workflows, and internal revenue controls. Audit Support & Documentation: Maintain clean, well-organized AR documentation on an ongoing basis, and assist during annual external audits by gathering the relevant supporting documents. What You Bring to the Table: 2-3+ years of dedicated accounting experience focused on accounts receivable, billing, and cash reconciliations, preferably in SaaS or a high-growth environment. Experience with ERP systems (QuickBooks, NetSuite, or similar) and billing tools, with a strong aptitude for learning new systems. Familiarity navigating customer procurement portals (Coupa, SAP Ariba, etc.) and handling complex PO structures is a plus. Fluent in English. Excellent attention to detail and strong problem-solving skills. A proactive team player with an \"in the weeds\" mentality and a willingness to roll up their sleeves to build scalable processes Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.",1789615631000,"2026-09-17 05:28:46","2026-09-16T21:53:30.233+00:00",{"jsonldValid":14,"jsonld":26},{"id":47,"slug":48,"title":49,"companyname":50,"companylogo":51,"companyIndustry":52,"city":53,"country":54,"remote":14,"employmentType":55,"department":39,"content_html":56,"content_text":57,"years":20,"createdAt":42,"updatedAtISO":43,"postedAtISO":58,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":59,"schema":60},"311f5639e88d4ed0e2e984d363a0a6e48a60f890d889f7ce08ca862354933742","manager-marketing-italy-at-wpp-media-04c9c191dc","Manager, Marketing, Italy","WPP Media","https://cdn.jobboardwise.com/logo/wppmedia.com","Advertising Services","Milan","Italy",[38],"\u003Cp>\u003Cstrong>About WPP Media\u003C/strong>\u003C/p>\n\u003Cp>WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. \u003C/p>\n\u003Cp>WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.\u003C/p>\n\u003Cp>For more information, visit wppmedia.com.\u003C/p>\u003Cp>WPP Media is looking for a Marketing Manager to join its Marketing team in Italy.\u003C/p>\n\u003Cp>The successful candidate will contribute to defining and implementing marketing activities in the Italian market. The role requires a cross-functional approach, combining strategic vision, strong organizational skills and hands-on execution. The successful candidate will work closely with internal stakeholders, international counterparts and partners, managing CRM communications for the agency’s clients, preparing analyses and materials for management, and supporting the team in organizing events.\u003C/p>\n\u003Cp>\u003Cstrong>Skills and Experience&nbsp;\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Independently managing CRM and marketing automation activities, including the configuration and management of the platform, modules, workflows, templates and communication personalization logic\u003C/li>\n\u003Cli>Managing the end-to-end newsletter creation and distribution process, from planning through the development and management of the editorial calendar\u003C/li>\n\u003Cli>Ensuring the database of clients and stakeholders is kept up to date, accurate and properly managed, in compliance with applicable regulations and policies\u003C/li>\n\u003Cli>Monitoring email marketing campaign performance, preparing regular reports and analyses, identifying optimization opportunities\u003C/li>\n\u003Cli>Analyzing data, market benchmarks and rankings, translating them into summaries and materials to support management decision-making\u003C/li>\n\u003Cli>Supporting the organization of events and the delivery of the team’s key marketing projects\u003C/li>\n\u003Cli>Collaborating with senior stakeholders, local and international teams and external partners, contributing to the operational management of projects\u003C/li>\n\u003Cli>Hands-on experience using CRM and marketing automation platforms, particularly HubSpot and Microsoft Dynamics\u003C/li>\n\u003Cli>Knowledge of key email marketing processes and KPIs, as well as experience managing databases, consent management and GDPR-related matters\u003C/li>\n\u003Cli>Excellent analytical, summarization, reporting and presentation skills\u003C/li>\n\u003Cli>Experience managing marketing, communications and event organization projects and activities\u003C/li>\n\u003Cli>Excellent command of PowerPoint, Excel and other Microsoft Office tools\u003C/li>\n\u003Cli>Excellent command of Italian and good command of English, both written and spoken\u003C/li>\n\u003Cli>Excellent organizational and project management skills, with close attention to priorities, deadlines and detail\u003C/li>\n\u003Cli>Ability to work with senior stakeholders and collaborate with local and international teams and external partners\u003C/li>\n\u003Cli>Proactivity, ability to work independently and as part of a team, and a results-oriented approach\u003C/li>\n\u003Cli>Experience in agencies, media vendors, international networks or B2B environments is a plus\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Life at WPP Media &amp; Benefits\u003C/strong>&nbsp;\u003C/p>\n\u003Cp>Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media &amp; WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.\u003C/p>\n\u003Cp>We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.\u003C/p>\n\u003Cp>WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.&nbsp;\u003C/p>\n\u003Cp>While we appreciate all applications received, only those candidates selected for an interview will be contacted.&nbsp;\u003C/p>\n\u003Cp>\u003Cstrong>Our main benefits:\u003C/strong>&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>Corporate Benefits &amp; Discounts Platform&nbsp;\u003C/li>\n\u003Cli>Employee Wellbeing &amp; Support Programs&nbsp;\u003C/li>\n\u003Cli>Language Platform: Access to English and 49 other languages, plus 1 complimentary guest account&nbsp;\u003C/li>\n\u003Cli>Dedicated e-learning platform for all employees (at least 2000+ courses)&nbsp;\u003C/li>\n\u003Cli>Ticket Restaurant for every working day&nbsp;\u003C/li>\n\u003Cli>Non-Occupational Accident Insurance&nbsp;\u003C/li>\n\u003Cli>Company-paid Life Insurance&nbsp;\u003C/li>\n\u003Cli>Tax Assistance Services Support (tax return)&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-Promoted&nbsp;\u003C/p>\n\u003Cp>\u003Cstrong>CCNL Aziende del Terziario distribuzione e Servizi (English)\u003C/strong>\u003C/p>\n\u003Cp>The Gross Annual Pay range for this position at the time of this posting is indicated below. This reflects part of our broader group's compensation framework across diverse agencies and disciplines. For this specific role our offer will be determined based on our internal benchmark, reflecting the specific market conditions for our discipline. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications.\u003C/p>\n\u003Cp>\u003Cem>The employment contract will be governed by CCNL \u003C/em>\u003Cem>Aziende\u003C/em>\u003Cem> del \u003C/em>\u003Cem>Terziario\u003C/em>\u003Cem> \u003C/em>\u003Cem>distribuzione\u003C/em>\u003Cem> e Servizi.\u003C/em>\u003C/p>\u003Cp>-\u003C/p>\u003Cp>€31.000—€56.000 EUR\u003C/p>\n\u003Cp>\u003Cspan>Please read our Privacy Notice\u003C/span>&nbsp;\u003Cspan>for more information on how we process the information you provide.\u003C/span>&nbsp;\u003C/p>","About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com. WPP Media is looking for a Marketing Manager to join its Marketing team in Italy. The successful candidate will contribute to defining and implementing marketing activities in the Italian market. The role requires a cross-functional approach, combining strategic vision, strong organizational skills and hands-on execution. The successful candidate will work closely with internal stakeholders, international counterparts and partners, managing CRM communications for the agency’s clients, preparing analyses and materials for management, and supporting the team in organizing events. Skills and Experience Independently managing CRM and marketing automation activities, including the configuration and management of the platform, modules, workflows, templates and communication personalization logic Managing the end-to-end newsletter creation and distribution process, from planning through the development and management of the editorial calendar Ensuring the database of clients and stakeholders is kept up to date, accurate and properly managed, in compliance with applicable regulations and policies Monitoring email marketing campaign performance, preparing regular reports and analyses, identifying optimization opportunities Analyzing data, market benchmarks and rankings, translating them into summaries and materials to support management decision-making Supporting the organization of events and the delivery of the team’s key marketing projects Collaborating with senior stakeholders, local and international teams and external partners, contributing to the operational management of projects Hands-on experience using CRM and marketing automation platforms, particularly HubSpot and Microsoft Dynamics Knowledge of key email marketing processes and KPIs, as well as experience managing databases, consent management and GDPR-related matters Excellent analytical, summarization, reporting and presentation skills Experience managing marketing, communications and event organization projects and activities Excellent command of PowerPoint, Excel and other Microsoft Office tools Excellent command of Italian and good command of English, both written and spoken Excellent organizational and project management skills, with close attention to priorities, deadlines and detail Ability to work with senior stakeholders and collaborate with local and international teams and external partners Proactivity, ability to work independently and as part of a team, and a results-oriented approach Experience in agencies, media vendors, international networks or B2B environments is a plus Life at WPP Media & Benefits Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. While we appreciate all applications received, only those candidates selected for an interview will be contacted. Our main benefits: Corporate Benefits & Discounts Platform Employee Wellbeing & Support Programs Language Platform: Access to English and 49 other languages, plus 1 complimentary guest account Dedicated e-learning platform for all employees (at least 2000+ courses) Ticket Restaurant for every working day Non-Occupational Accident Insurance Company-paid Life Insurance Tax Assistance Services Support (tax return) #LI-Promoted CCNL Aziende del Terziario distribuzione e Servizi (English) The Gross Annual Pay range for this position at the time of this posting is indicated below. This reflects part of our broader group's compensation framework across diverse agencies and disciplines. For this specific role our offer will be determined based on our internal benchmark, reflecting the specific market conditions for our discipline. Individual compensation varies based on job-related factors, including business needs, experience, level of responsibility and qualifications. The employment contract will be governed by CCNL Aziende del Terziario distribuzione e Servizi. - €31.000—€56.000 EUR Please read our Privacy Notice for more information on how we process the information you provide.","2026-09-16T11:50:19-04:00","EUR",{"jsonldValid":14,"jsonld":26},{"id":62,"slug":63,"title":64,"companyname":33,"companylogo":34,"companyTagline":35,"companyIndustry":11,"city":65,"country":26,"remote":66,"employmentType":67,"department":39,"content_html":68,"content_text":69,"years":20,"createdAt":42,"updatedAtISO":43,"postedAtISO":70,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":71},"43a0007b8a9b03c6f58201e370a8924cb0016f60e85367e946c3f8bc8d09eec2","procurement-lead-at-nooks-574411d138","Procurement Lead","Any Location",true,[16],"\u003Ch1>\u003Cstrong>About \u003C/strong>Nooks.ai\u003Cstrong>:\u003C/strong>\u003C/h1>\u003Cp>Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from \u003Cem>account strategy\u003C/em> to \u003Cem>prospect research\u003C/em> and \u003Cem>outreach\u003C/em>. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\u003C/p>\u003Cp>Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\u003C/p>\u003Cp>\u003Cstrong>Job Overview\u003C/strong>\u003C/p>\u003Cp>Great opportunity to be the first full-time procurement hire, and put your stamp on the procurement process beginning to end.\u003C/p>\u003Cp>Reporting into the VP Finance, you will own the design, build, operation, and strategic execution of Nooks’ end-to-end procurement process, including owning vendor negotiations, planning renewals, benchmarking pricing, and partnering with budget owners and other leaders across the org. This is a high-visibility, high-ownership role with a clear process optimization and savings mandate, with real influence over our vendor stack and company-wide spend portfolio.\u003C/p>\u003Cp>\u003Cstrong>Core Responsibilities\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Take full ownership of the procurement process: intake and request flow, managing stakeholders and requests, setting approval thresholds, vendor onboardings, and leveraging Legal, IT, Compliance, and Finance teams to ensure appropriate flow\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead vendor management, and own the renewal calendar. Surface renewals ahead of time, assess usage and alternatives, and look for opportunities for redundancy, bloat, savings, or optimization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with budget owners to help negotiate new and renewing contracts and tools across SaaS, AI and infrastructure, and data products. Benchmark pricing, structure multi-year and usage-based terms, and create forecasts to drive accurate up-front deal structure\u003C/p>\u003C/li>\u003Cli>\u003Cp>Make the procurement process clean, visible, and understandable to facilitate easy, streamlined reviews to relieve the process bottleneck. Define when to bring in Legal, Compliance, IT, Finance, and the Executive teams, and oversee the proper functioning of the whole flow\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build spend visibility and maintain a vendor expense forecast. Work with the Finance and Accounting teams to categorize vendor spend, track realized savings against plan, and report clearly to Finance, Company Leadership, and budget owners\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate existing procurement tools, and leverage AI to build a procurement stack that serves Nooks’ needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be the main knowledge base on vendor relationships, usage, performance, and ROI\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You Bring to the Table\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4-7+ years in procurement, strategic sourcing, or vendor management, with direct ownership in a high-growth tech or SaaS environment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong track record leading complex commercial negotiations across SaaS and services contracts, examples upon request\u003C/p>\u003C/li>\u003Cli>\u003Cp>You can build a process, not just run one. Experience building and optimizing procurement policies, processes, and tools, including automation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience reading and interpreting commercial contracts and order forms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication and stakeholder management skills, with the ability to influence budget owners and department leaders without direct authority\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with AI tools in a Finance or Operations function\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with procurement and spend management platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills and an expert in Excel, model-building and forecasting\u003C/p>\u003C/li>\u003Cli>\u003Cp>As this is a Remote role, ability to operate independently\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Equal Employment Opportunity Statement\u003C/strong>\u003C/h2>\u003Cp>Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.  \u003C/p>\u003Cp>Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.\u003C/p>","About Nooks.ai : Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach . Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals. Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. Job Overview Great opportunity to be the first full-time procurement hire, and put your stamp on the procurement process beginning to end. Reporting into the VP Finance, you will own the design, build, operation, and strategic execution of Nooks’ end-to-end procurement process, including owning vendor negotiations, planning renewals, benchmarking pricing, and partnering with budget owners and other leaders across the org. This is a high-visibility, high-ownership role with a clear process optimization and savings mandate, with real influence over our vendor stack and company-wide spend portfolio. Core Responsibilities Take full ownership of the procurement process: intake and request flow, managing stakeholders and requests, setting approval thresholds, vendor onboardings, and leveraging Legal, IT, Compliance, and Finance teams to ensure appropriate flow Lead vendor management, and own the renewal calendar. Surface renewals ahead of time, assess usage and alternatives, and look for opportunities for redundancy, bloat, savings, or optimization Partner with budget owners to help negotiate new and renewing contracts and tools across SaaS, AI and infrastructure, and data products. Benchmark pricing, structure multi-year and usage-based terms, and create forecasts to drive accurate up-front deal structure Make the procurement process clean, visible, and understandable to facilitate easy, streamlined reviews to relieve the process bottleneck. Define when to bring in Legal, Compliance, IT, Finance, and the Executive teams, and oversee the proper functioning of the whole flow Build spend visibility and maintain a vendor expense forecast. Work with the Finance and Accounting teams to categorize vendor spend, track realized savings against plan, and report clearly to Finance, Company Leadership, and budget owners Evaluate existing procurement tools, and leverage AI to build a procurement stack that serves Nooks’ needs Be the main knowledge base on vendor relationships, usage, performance, and ROI What You Bring to the Table 4-7+ years in procurement, strategic sourcing, or vendor management, with direct ownership in a high-growth tech or SaaS environment Strong track record leading complex commercial negotiations across SaaS and services contracts, examples upon request You can build a process, not just run one. Experience building and optimizing procurement policies, processes, and tools, including automation Experience reading and interpreting commercial contracts and order forms Excellent communication and stakeholder management skills, with the ability to influence budget owners and department leaders without direct authority Experience working with AI tools in a Finance or Operations function Familiarity with procurement and spend management platforms Strong analytical skills and an expert in Excel, model-building and forecasting As this is a Remote role, ability to operate independently Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.","2026-09-16T17:50:20.291+00:00",{"jsonldValid":14,"jsonld":26},{"id":73,"slug":74,"title":75,"companyname":33,"companylogo":34,"companyTagline":35,"companyIndustry":11,"city":76,"country":13,"remote":14,"employmentType":77,"department":78,"content_html":79,"content_text":80,"years":20,"createdAt":42,"updatedAtISO":81,"postedAtISO":82,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":83},"9f73ad1b35e61adda02f63476b08ae480a0134735cd97ad86b11ad6dd84071ae","recruiting-coordinator-at-nooks-1960fa809b","Recruiting Coordinator","San Francisco",[38],"HR","\u003Ch1>\u003Cstrong>About \u003C/strong>Nooks.ai\u003Cstrong>:\u003C/strong>\u003C/h1>\u003Cp>Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from \u003Cem>account strategy\u003C/em> to \u003Cem>prospect research\u003C/em> and \u003Cem>outreach\u003C/em>. Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals.\u003C/p>\u003Cp>Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science.\u003C/p>\u003Cp>\u003Cstrong>Recruiting Coordinator\u003C/strong>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\u003Cp>\u003Cem>This is a Contract-Hire Role\u003C/em>\u003C/p>\u003Cp>We are adding a teammate to our high agency team to manage the day-to-day Recruiting Coordination of our San Francisco and Seattle offices and play a key role in the candidate experience. \u003C/p>\u003Cp>You will be the primary scheduler and host to the majority of candidates visiting Nooks. You will ensure they leave our interviews with a delightful experience. \u003C/p>\u003Cp>Primary Responsibilities:\u003C/p>\u003Cp>Coordinate candidate interviews, manage schedules, and ensure seamless calendar alignment across multiple stakeholders.\u003C/p>\u003Cul>\u003Cli>\u003Cp>Create and execute a world-class candidate experience \u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with Recruiting operations to create recruiting programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Help plan and execute office events, including team-building activities, celebrations, and company meetings.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Qualifications and background:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Strong organizational skills and attention to detail\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent interpersonal and communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>some recruiting, coordinating, ops, or office manager experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to handle confidential information with discretion\u003C/p>\u003C/li>\u003Cli>\u003Cp>High agency, low ego, and team-oriented\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with Ashby or another ATS is helpful but not required\u003C/p>\u003C/li>\u003Cli>\u003Cp>0-2 Years of coordinating or administration experience\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness. \u003C/p>\u003Ch2>\u003Cstrong>Equal Employment Opportunity Statement\u003C/strong>\u003C/h2>\u003Cp>Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law.  \u003C/p>\u003Cp>Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.\u003C/p>","About Nooks.ai : Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach . Building 0→1 has never been easier, but selling at the speed of the market remains the last frontier for AI. Our mission is to 10x every seller by automating the busywork so they can focus on what humans do best: closing deals. Today, over 1,500 customers run on Nooks, including Notion, HubSpot, Cursor, and Rippling. We’ve raised $70M+ from top VCs like Kleiner Perkins, which made its first sales-tech investment in over a decade with us. Since then, we’ve tripled ARR each year for 3 years running and grown a high-caliber team turning the art of sales into a scalable science. Recruiting Coordinator The Role This is a Contract-Hire Role We are adding a teammate to our high agency team to manage the day-to-day Recruiting Coordination of our San Francisco and Seattle offices and play a key role in the candidate experience. You will be the primary scheduler and host to the majority of candidates visiting Nooks. You will ensure they leave our interviews with a delightful experience. Primary Responsibilities: Coordinate candidate interviews, manage schedules, and ensure seamless calendar alignment across multiple stakeholders. Create and execute a world-class candidate experience Work with Recruiting operations to create recruiting programs Help plan and execute office events, including team-building activities, celebrations, and company meetings. Qualifications and background: Strong organizational skills and attention to detail Excellent interpersonal and communication skills some recruiting, coordinating, ops, or office manager experience Ability to handle confidential information with discretion High agency, low ego, and team-oriented Experience with Ashby or another ATS is helpful but not required 0-2 Years of coordinating or administration experience We pay all employees competitively relative to the market. In compliance with pay transparency laws and in pursuit of pay equity and fairness. Equal Employment Opportunity Statement Nooks is an equal opportunity employer committed to fostering a diverse and inclusive workforce. We believe in providing equal employment opportunities to all individuals regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. Nooks does not discriminate in hiring, promotion, compensation, or any other employment practices, and we are committed to ensuring a workplace that is free from discrimination, harassment, and retaliation. We encourage individuals from all backgrounds to apply and join our team.","2026-09-17 05:28:49","2026-09-16T17:54:58.222+00:00",{"jsonldValid":14,"jsonld":26},{"id":85,"slug":86,"title":87,"companyname":88,"companylogo":89,"companyTagline":90,"companyIndustry":91,"city":92,"country":13,"remote":14,"employmentType":93,"department":94,"content_html":95,"content_text":96,"years":20,"createdAt":97,"updatedAtISO":81,"postedAtISO":98,"hasSalary":14,"salaryMin":99,"salaryMax":100,"currency":24,"schema":101},"d54bae2a85205c2eb0febd10ceba2ebcb9851f1aba6c6d4cfe4faa644be350b4","private-event-sales-director-at-arcis-golf-45e7e1da8c","Private Event Sales Director","Arcis Golf","https://cdn.jobboardwise.com/logo/arcisgolf.com","Arcis Golf is the premier operator of nearly 70 private, resort, and public golf clubs in the U.S.","Hospitality","Arrowhead GC",[16],"Sales","\u003Cp>\u003Cb>Club Location:\u003C/b>\u003C/p>Arrowhead Golf Club - Littleton, CO\u003Cp>Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.\u003C/p>\u003Cp>\u003Cspan>Responsible for leading the Private Events sales function while personally contributing to club revenue through new business and customer acquisition. The Sales Director serves as a player/coach, \u003C/span>\u003Cspan>accountable\u003C/span>\u003Cspan> for individual sales performance as well as the overall sales performance of the club. \u003C/span>\u003C/p>\u003Cp>\u003Cspan>This role partners with Sales Leadership, the General Manager, and Club Operations to establish sales strategies, develop the sales team, manage pipeline performance, and maximize Private Events revenue.\u003C/span>&nbsp;\u003C/p>\u003Cp>\u003Cb>Primary Responsibilities include the following:\u003C/b>&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cspan>· Drive lead generation through cold-calling, business development, networking, referrals, and strategic account development\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Personally manage a qualified sales pipeline while providing leadership, direction, and accountability for the Private Events sales team\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Establish and execute sales strategies that drive new business, repeat business, referrals, and overall revenue growth\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Lead regular pipeline and performance reviews, identifying activity, conversion, pipeline, and forecast gaps and creating action plans to improve results\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Coach and develop sales \u003C/span>\u003Cspan>and coordination \u003C/span>\u003Cspan>team members on discovery, tours, value-based selling, objection handling, negotiation,\u003C/span>\u003Cspan> and\u003C/span>\u003Cspan> follow-up\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Deliver compelling, tailored club tours for qualified prospects and lead the team in creating a consistent and differentiated client experience\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Accurately forecast revenue, monitor booking activity and sales performance, identify trends,\u003C/span>\u003Cspan> revenue gaps,\u003C/span>\u003Cspan> and adjust strategies to achieve individual and club goals\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Ensure strong CRM discipline across the team, utilizing HubSpot to manage pipeline, activity, follow-up, reporting, forecasting, and sales accountability\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cspan>· Partner with the General Manager, Operations, Food &amp; Beverage, Event Execution, and Sales Leadership to align pricing, capacity, product offerings, and client experience with sales opportunities\u003C/span>&nbsp;\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required:\u003C/b>&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Minimum\u003C/span>\u003Cspan> three\u003C/span>\u003Cspan> \u003C/span>\u003Cspan>-\u003C/span>\u003Cspan> five years of progressive, commissioned, quota-carrying sales experience\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Demonstrated track record of prospecting, negotiating, closing new business, and achieving sales targets\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Prior sales leadership, management, or player/coach experience\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Demonstrated ability to coach sales professionals, manage performance, and improve team results\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Advanced proficiency with CRM and pipeline management tools, with HubSpot experience strongly preferred\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong organizational, communication, leadership, and relationship-building skills, with the ability to effectively prioritize, plan, and execute multiple responsibilities\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred:\u003C/b>&nbsp;\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience in Private Events, golf, club, hospitality, hotel, resort, or venue sales\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience managing a book of corporate, association, wedding, social event, or tournament clients\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working across multiple properties or locations\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Established relationships with local businesses, event professionals, community leaders, or centers of influence\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor's degree or equivalent experience\u003C/span>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003C/h3>Pay Range: $57,784.00 - $150,000.00\u003Cp>Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u003C/p>\u003Cp>Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.\u003C/p>","Club Location: Arrowhead Golf Club - Littleton, CO Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Responsible for leading the Private Events sales function while personally contributing to club revenue through new business and customer acquisition. The Sales Director serves as a player/coach, accountable for individual sales performance as well as the overall sales performance of the club. This role partners with Sales Leadership, the General Manager, and Club Operations to establish sales strategies, develop the sales team, manage pipeline performance, and maximize Private Events revenue. Primary Responsibilities include the following: · Drive lead generation through cold-calling, business development, networking, referrals, and strategic account development · Personally manage a qualified sales pipeline while providing leadership, direction, and accountability for the Private Events sales team · Establish and execute sales strategies that drive new business, repeat business, referrals, and overall revenue growth · Lead regular pipeline and performance reviews, identifying activity, conversion, pipeline, and forecast gaps and creating action plans to improve results · Coach and develop sales and coordination team members on discovery, tours, value-based selling, objection handling, negotiation, and follow-up · Deliver compelling, tailored club tours for qualified prospects and lead the team in creating a consistent and differentiated client experience · Accurately forecast revenue, monitor booking activity and sales performance, identify trends, revenue gaps, and adjust strategies to achieve individual and club goals · Ensure strong CRM discipline across the team, utilizing HubSpot to manage pipeline, activity, follow-up, reporting, forecasting, and sales accountability · Partner with the General Manager, Operations, Food & Beverage, Event Execution, and Sales Leadership to align pricing, capacity, product offerings, and client experience with sales opportunities Required: Minimum three - five years of progressive, commissioned, quota-carrying sales experience Demonstrated track record of prospecting, negotiating, closing new business, and achieving sales targets Prior sales leadership, management, or player/coach experience Demonstrated ability to coach sales professionals, manage performance, and improve team results Advanced proficiency with CRM and pipeline management tools, with HubSpot experience strongly preferred Strong organizational, communication, leadership, and relationship-building skills, with the ability to effectively prioritize, plan, and execute multiple responsibilities Preferred: Experience in Private Events, golf, club, hospitality, hotel, resort, or venue sales Experience managing a book of corporate, association, wedding, social event, or tournament clients Experience working across multiple properties or locations Established relationships with local businesses, event professionals, community leaders, or centers of influence Bachelor's degree or equivalent experience Pay Range: $57,784.00 - $150,000.00 Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.",1789615629000,"Posted Today",57784,150000,{"jsonldValid":14,"jsonld":26},{"id":103,"slug":104,"title":105,"companyname":106,"companylogo":107,"companyTagline":108,"companyIndustry":109,"city":12,"country":13,"remote":14,"employmentType":110,"department":111,"content_html":112,"content_text":113,"years":20,"createdAt":97,"updatedAtISO":114,"postedAtISO":115,"hasSalary":14,"salaryMin":116,"salaryMax":117,"currency":24,"schema":118},"559a51c27b7567b99ffc1cdd8c80c8d3325aa464eeed9c45f79e962a0652ee0d","senior-crm-strategy-manager-leads-and-prospects-at-hellofresh-1e9d6c9c99","Senior CRM Strategy Manager, Leads & Prospects","HelloFresh","https://cdn.jobboardwise.com/logo/hellofresh.com","We change the way people eat - forever.","Consumer Services",[16],"Marketing","\u003Cp>Reporting to the Director of Leads &amp; Prospects in New York, you will be a part of the strategy team, supporting global marketing leadership, shaping how HelloFresh Group engages, nurtures, and converts prospective customers across 17 markets and six brands.\u003C/p>\n\u003Cp>You will be responsible for conceptualization, alignment and managing implementation of global lifecycle journeys for leads and prospects across all communication channels. Working within a distributed, international team across multiple time zones, you will play a key role in aligning strategy and execution globally. Additionally, as we are focusing on personalization of customer experience, you will collaborate with international colleagues on localization of our communications.\u003C/p>\n\u003Cp>Above all, we are looking for people who will \u003Cstrong>make HelloFresh better.\u003C/strong> We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.\u003C/p>\n\u003Ch2>\u003Cem>You will...\u003C/em>\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lifecycle Journeys &amp; Campaigns Ownership:\u003C/strong> Defining and implementing the end-to-end lifecycle campaigns within CRM strategy for leads and prospects across different channels (from first touch to conversion). Alongside applying the data-driven segmentation, personalisation, and lifecycle frameworks, leveraging AI as well as dynamic content to drive engagement, conversion, and pipeline quality across international markets.\u003C/li>\n\u003Cli>\u003Cstrong>Running Omnichannel Campaigns:\u003C/strong> Orchestrate all communication channels within lifecycle campaigns (email, SMS, WhatsApp, push, in-app), defining best practices to drive engagement, and contribute to meeting overall team goals.\u003C/li>\n\u003Cli>\u003Cstrong>Continuous Improvement of Lifecycle Journeys\u003C/strong>: Partnering with Brand and Creative teams to bring and continuously improve high-quality, consistent, and locally adaptable CRM communications. Run content and design AB tests and optimizations in our customer journeys.&nbsp;\u003C/li>\n\u003Cli>\u003Cstrong>Global Stakeholder Partnership\u003C/strong>: For allocated local markets, you will be serving as the CRM partner to global marketing teams, implementing aligned strategy, providing performance insights, and aligning on tactics to achieve the goals. Additionally, responsible for cross-functional collaboration across Analytics, CRM Operations, Product, Pricing, and Brand teams for assigned topics.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>\u003Cstrong>You have...\u003C/strong>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years experience in CRM, lifecycle, or digital marketing, and ideally in prospect/lead nurture programs (lead capture, nurture flows, behavioral triggers, and conversion optimization).\u003C/li>\n\u003Cli>Proven mobile channel expertise, including hands-on experience with email, SMS, Push Notifications, WhatsApp, or in-app messaging campaigns.\u003C/li>\n\u003Cli>Proficiency with CRM platforms (e.g. Iterable, Adobe, Braze, Bloomreach), data tools (e.g. Google Analytics, Tableau, Databricks), and CDP tools for segmentation, personalization, machine learning, and reporting.\u003C/li>\n\u003Cli>Strong analytical skills and a data driven mindset with confidence in building/interpreting performance reports, extracting customer-insights, and decision making.&nbsp;\u003C/li>\n\u003Cli>Excellent stakeholder management and communication skills (in English), a globally collaborative approach and familiarity with generative AI in marketing contexts.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>\u003Cem>You’ll get…\u003C/em>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive Salary &amp; 401k company match that vests immediately upon participation&nbsp;\u003C/li>\n\u003Cli>Generous parental leave of 16 weeks &amp; PTO policy&nbsp;\u003C/li>\n\u003Cli>$0 monthly premium and other flexible health plans&nbsp;\u003C/li>\n\u003Cli>85% discount on your subscription to HelloFresh (as well as other product initiatives) &nbsp;&nbsp;\u003C/li>\n\u003Cli>Employee Resource Groups&nbsp;\u003C/li>\n\u003Cli>Collaborative, dynamic work environment within a fast-paced, mission-driven company&nbsp;&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.\u003C/p>\n\n\n\n\n\n\n\n\n\n\n\n\u003Cp>New York Pay Range\u003C/p>\u003Cp>$101,430—$124,200 USD\u003C/p>","Reporting to the Director of Leads & Prospects in New York, you will be a part of the strategy team, supporting global marketing leadership, shaping how HelloFresh Group engages, nurtures, and converts prospective customers across 17 markets and six brands. You will be responsible for conceptualization, alignment and managing implementation of global lifecycle journeys for leads and prospects across all communication channels. Working within a distributed, international team across multiple time zones, you will play a key role in aligning strategy and execution globally. Additionally, as we are focusing on personalization of customer experience, you will collaborate with international colleagues on localization of our communications. Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you. You will... Lifecycle Journeys & Campaigns Ownership: Defining and implementing the end-to-end lifecycle campaigns within CRM strategy for leads and prospects across different channels (from first touch to conversion). Alongside applying the data-driven segmentation, personalisation, and lifecycle frameworks, leveraging AI as well as dynamic content to drive engagement, conversion, and pipeline quality across international markets. Running Omnichannel Campaigns: Orchestrate all communication channels within lifecycle campaigns (email, SMS, WhatsApp, push, in-app), defining best practices to drive engagement, and contribute to meeting overall team goals. Continuous Improvement of Lifecycle Journeys : Partnering with Brand and Creative teams to bring and continuously improve high-quality, consistent, and locally adaptable CRM communications. Run content and design AB tests and optimizations in our customer journeys. Global Stakeholder Partnership : For allocated local markets, you will be serving as the CRM partner to global marketing teams, implementing aligned strategy, providing performance insights, and aligning on tactics to achieve the goals. Additionally, responsible for cross-functional collaboration across Analytics, CRM Operations, Product, Pricing, and Brand teams for assigned topics. You have... 5+ years experience in CRM, lifecycle, or digital marketing, and ideally in prospect/lead nurture programs (lead capture, nurture flows, behavioral triggers, and conversion optimization). Proven mobile channel expertise, including hands-on experience with email, SMS, Push Notifications, WhatsApp, or in-app messaging campaigns. Proficiency with CRM platforms (e.g. Iterable, Adobe, Braze, Bloomreach), data tools (e.g. Google Analytics, Tableau, Databricks), and CDP tools for segmentation, personalization, machine learning, and reporting. Strong analytical skills and a data driven mindset with confidence in building/interpreting performance reports, extracting customer-insights, and decision making. Excellent stakeholder management and communication skills (in English), a globally collaborative approach and familiarity with generative AI in marketing contexts. You’ll get… Competitive Salary & 401k company match that vests immediately upon participation Generous parental leave of 16 weeks & PTO policy $0 monthly premium and other flexible health plans 85% discount on your subscription to HelloFresh (as well as other product initiatives) Employee Resource Groups Collaborative, dynamic work environment within a fast-paced, mission-driven company This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. New York Pay Range $101,430—$124,200 USD","2026-09-17 05:28:45","2026-09-16T12:19:53-04:00",101430,124200,{"jsonldValid":14,"jsonld":26},1789910258560]