[{"data":1,"prerenderedAt":116},["ShallowReactive",2],{"$f4xXg9gmDh7Shn5DrjefG_YJNdgK9BKhfkKr93ded92Q":3,"$fNzwBbdoEU53AxOdRPcjc5A9wSvqEyyemClnSHjwtCdU":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"3ff9db72c2a4ff54701d2cda4178860bb5a63b468d577759d16233be786cb184","data-and-analytics-engineer-at-practice-better-ffc3949a86","Data & Analytics Engineer","Practice Better","https://logo.clearbit.com/practicebetter.io","Better practice management. Better client support. Better engagement. Better outcomes.","Wellness and Fitness Services","Remote - Canada","Canada",true,[16],"Full-time","Engineering","\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch3>Important notice to our applicants and job seekers:\u003C/h3>\n\u003Cp>We've become aware of fraudulent messages impersonating Practice Better's recruitment team.\u003C/p>\n\u003Cp>Please note:\u003C/p>\n\u003Cul>\n\u003Cli>Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\u003C/li>\n\u003Cli>All official communication comes from @practicebetter.io email addresses\u003C/li>\n\u003Cli>We will never ask you to purchase equipment, software, or gift cards\u003C/li>\n\u003Cli>We will never conduct interviews solely via text message or WhatsApp\u003C/li>\n\u003C/ul>\n\u003Cp>If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\u003C/p>\n\u003Cp>Thank you for helping us keep our hiring process safe and transparent.\u003C/p>\u003Cp>Practice Better runs a modern data stack (Snowflake, dbt, Stitch, Hightouch) and an internal AI warehouse agent that powers how our go-to-market teams access and act on data. The infrastructure is solid, and we're looking for someone who takes full ownership of it — and, more importantly, \u003Cem>deeply understands the data running through it\u003C/em>.\u003C/p>\n\u003Cp>This isn't a traditional data engineering role. We don't need someone who only knows how to build pipelines. We need someone who understands \u003Cstrong>how the business works\u003C/strong> — how Stripe processes transactions, how HubSpot triggers campaigns, how churn is calculated and where the nuance lives — and uses that understanding to make the data layer trustworthy, actionable, and clear.\u003C/p>\n\u003Cp>This is a sole-contributor role on a small, high-output team. You'll own the full stack — pipelines, data models, integrations, and the data layer underpinning our AI-assisted analytics — but your real value is in connecting the dots between systems, data, and the humans who make decisions from it. You'll partner closely with the Head of RevOps, the broader data/analytics team, and stakeholders across the GTM motion.\u003C/p>\n\u003Cp>If you've thrived at a small, fast-moving company where you wore many hats and no one handed you a spec — this is that role, amplified.\u003C/p>\n\u003Ch2>\u003Cstrong>What You’ll Be Doing\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Understand the Business Through the Data\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Develop a deep working knowledge of how our core business systems function — Stripe, Square, HubSpot, and others — not just as data sources, but as interconnected systems with mechanics that shape what the data means\u003C/li>\n\u003Cli>Be the person who can explain \u003Cem>why\u003C/em> a number looks the way it does, not just \u003Cem>where\u003C/em> it came from\u003C/li>\n\u003Cli>Partner with stakeholders across Growth, Customer Success, Marketing, and Payments to understand data dependencies, surface issues early, and translate business context into technical requirements\u003C/li>\n\u003Cli>Act as a thought partner and soundboard for the Head of RevOps — challenge assumptions, highlight anomalies, and communicate at a level that drives decisions\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Own the Data Stack\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own and evolve the full data infrastructure: Snowflake, dbt, Stitch, Rivery, and pipeline orchestration\u003C/li>\n\u003Cli>Build and maintain ELT/ETL pipelines and dbt models supporting analytics, reporting, and the AI warehouse agent\u003C/li>\n\u003Cli>Manage Snowflake for performance, cost, and reliability\u003C/li>\n\u003Cli>Build and maintain integrations between production systems and the data warehouse\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Ensure Data Quality &amp; Reliability\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Implement data quality monitoring, testing frameworks, and alerting so problems surface before they reach stakeholders\u003C/li>\n\u003Cli>Trace anomalies to root causes and ensure leadership is making decisions on reliable data\u003C/li>\n\u003Cli>Establish and maintain data governance standards: documentation, access controls, and metric definitions\u003C/li>\n\u003Cli>Partner with Product and Engineering to instrument event tracking and ensure complete data capture across the customer journey\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Advance AI-Assisted Data Workflows\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and evolve AI-assisted data workflows — including our internal warehouse agent — ensuring they're powered by clean, well-modeled, trustworthy data\u003C/li>\n\u003Cli>Bring strong intuition for AI failure modes and how to constrain systems for reliability\u003C/li>\n\u003Cli>Enable stakeholders to self-serve through AI-assisted tooling; your work is what makes that possible\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>3–5+ years in a data-focused role — data engineering, analytics engineering, BI engineering, or data science with an engineering bent\u003C/li>\n\u003Cli>\u003Cstrong>Experience at a small or mid-stage company where you owned the full picture\u003C/strong> — not just a slice of a pipeline at a large org. You've had to figure out how systems connect, what numbers mean, and how to explain both\u003C/li>\n\u003Cli>A genuine curiosity about business systems. You'll proactively dig into Stripe documentation, trace how a HubSpot workflow triggers, or investigate why a churn metric doesn't look right — without being asked\u003C/li>\n\u003Cli>SQL and working experience with dbt and Snowflake (or equivalent warehouse tooling)\u003C/li>\n\u003Cli>Proficiency for pipeline development and automation — AI tooling can accelerate execution, but you need the underlying engineering foundation to direct it and catch where it breaks.\u003C/li>\n\u003Cli>Experience building and optimizing ELT/ETL pipelines at scale, with strong understanding of data warehouse architecture and dimensional modeling.\u003C/li>\n\u003Cli>Clear, proactive communication. You can articulate findings, challenge assumptions, and translate technical complexity for non-technical stakeholders\u003C/li>\n\u003Cli>A pragmatic approach to AI — you actively use AI tools to accelerate your own work and you think carefully about making the data underneath AI systems trustworthy\u003C/li>\n\u003Cli>Experience with version control (Git)\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Compensation &amp; Pay Transparency\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\u003C/p>\n\u003Cp>Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Base Salary Range (Canada):\u003C/strong> $135,000 - $145,000/year\u003C/p>\n\u003Cp>We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\u003C/p>\n\u003Cp>The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\u003C/p>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Comprehensive Benefits\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation, built on trust, clear expectations, and real support for taking time off\u003C/li>\n\u003Cli>Company RRSP program with employer-matched contributions\u003C/li>\n\u003Cli>Comprehensive health and dental benefits from day 1\u003C/li>\n\u003Cli>$750 annual Health &amp; Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning &amp; Development Allowance to support your growth\u003C/li>\n\u003Cli>$500 annual Home Office Allowance to set up a productive remote workspace\u003C/li>\n\u003Cli>Sprout Family: personalized support for family-building and fertility journeys\u003C/li>\n\u003Cli>Inkblot: confidential, digital mental health support from licensed professionals\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual company-wide events, lunches, and team socials to stay connected\u003C/li>\n\u003C/ul>\u003Ch3>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h3>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch3>\u003Cstrong>Our Commitment to Diversity, Equity &amp; Belonging\u003C/strong>\u003C/h3>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.&nbsp;\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>Official Recruitment Notice &amp; AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nImportant notice to our applicants and job seekers:\nWe've become aware of fraudulent messages impersonating Practice Better's recruitment team.\nPlease note:\n\nPractice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\nAll official communication comes from @practicebetter.io email addresses\nWe will never ask you to purchase equipment, software, or gift cards\nWe will never conduct interviews solely via text message or WhatsApp\n\nIf something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\nThank you for helping us keep our hiring process safe and transparent.Practice Better runs a modern data stack (Snowflake, dbt, Stitch, Hightouch) and an internal AI warehouse agent that powers how our go-to-market teams access and act on data. The infrastructure is solid, and we're looking for someone who takes full ownership of it — and, more importantly, deeply understands the data running through it.\nThis isn't a traditional data engineering role. We don't need someone who only knows how to build pipelines. We need someone who understands how the business works — how Stripe processes transactions, how HubSpot triggers campaigns, how churn is calculated and where the nuance lives — and uses that understanding to make the data layer trustworthy, actionable, and clear.\nThis is a sole-contributor role on a small, high-output team. You'll own the full stack — pipelines, data models, integrations, and the data layer underpinning our AI-assisted analytics — but your real value is in connecting the dots between systems, data, and the humans who make decisions from it. You'll partner closely with the Head of RevOps, the broader data/analytics team, and stakeholders across the GTM motion.\nIf you've thrived at a small, fast-moving company where you wore many hats and no one handed you a spec — this is that role, amplified.\nWhat You’ll Be Doing\nUnderstand the Business Through the Data\n\nDevelop a deep working knowledge of how our core business systems function — Stripe, Square, HubSpot, and others — not just as data sources, but as interconnected systems with mechanics that shape what the data means\nBe the person who can explain why a number looks the way it does, not just where it came from\nPartner with stakeholders across Growth, Customer Success, Marketing, and Payments to understand data dependencies, surface issues early, and translate business context into technical requirements\nAct as a thought partner and soundboard for the Head of RevOps — challenge assumptions, highlight anomalies, and communicate at a level that drives decisions\n\nOwn the Data Stack\n\nOwn and evolve the full data infrastructure: Snowflake, dbt, Stitch, Rivery, and pipeline orchestration\nBuild and maintain ELT/ETL pipelines and dbt models supporting analytics, reporting, and the AI warehouse agent\nManage Snowflake for performance, cost, and reliability\nBuild and maintain integrations between production systems and the data warehouse\n\nEnsure Data Quality & Reliability\n\nImplement data quality monitoring, testing frameworks, and alerting so problems surface before they reach stakeholders\nTrace anomalies to root causes and ensure leadership is making decisions on reliable data\nEstablish and maintain data governance standards: documentation, access controls, and metric definitions\nPartner with Product and Engineering to instrument event tracking and ensure complete data capture across the customer journey\n\nAdvance AI-Assisted Data Workflows\n\nDesign and evolve AI-assisted data workflows — including our internal warehouse agent — ensuring they're powered by clean, well-modeled, trustworthy data\nBring strong intuition for AI failure modes and how to constrain systems for reliability\nEnable stakeholders to self-serve through AI-assisted tooling; your work is what makes that possible\n\nWhat You Bring\n\n3–5+ years in a data-focused role — data engineering, analytics engineering, BI engineering, or data science with an engineering bent\nExperience at a small or mid-stage company where you owned the full picture — not just a slice of a pipeline at a large org. You've had to figure out how systems connect, what numbers mean, and how to explain both\nA genuine curiosity about business systems. You'll proactively dig into Stripe documentation, trace how a HubSpot workflow triggers, or investigate why a churn metric doesn't look right — without being asked\nSQL and working experience with dbt and Snowflake (or equivalent warehouse tooling)\nProficiency for pipeline development and automation — AI tooling can accelerate execution, but you need the underlying engineering foundation to direct it and catch where it breaks.\nExperience building and optimizing ELT/ETL pipelines at scale, with strong understanding of data warehouse architecture and dimensional modeling.\nClear, proactive communication. You can articulate findings, challenge assumptions, and translate technical complexity for non-technical stakeholders\nA pragmatic approach to AI — you actively use AI tools to accelerate your own work and you think carefully about making the data underneath AI systems trustworthy\nExperience with version control (Git)\n\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\nEach role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\nAnticipated Base Salary Range (Canada): $135,000 - $145,000/year\nWe take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\nThe range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\nWhat We Offer\nComprehensive BenefitsWe offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected CultureOur remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\nWellness and Growth\n\nUnlimited vacation, built on trust, clear expectations, and real support for taking time off\nCompany RRSP program with employer-matched contributions\nComprehensive health and dental benefits from day 1\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance to support your growth\n$500 annual Home Office Allowance to set up a productive remote workspace\nSprout Family: personalized support for family-building and fertility journeys\nInkblot: confidential, digital mental health support from licensed professionals\nCompany-wide holiday closure in December\nRegular virtual company-wide events, lunches, and team socials to stay connected\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy",0,1775640751000,"2026-04-08 11:34:25","2026-03-31T22:13:31.000Z",false,135000,145000,"CAD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,46,60,69,86,95],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":36,"department":37,"content_html":38,"content_text":39,"years":20,"createdAt":40,"updatedAtISO":41,"postedAtISO":42,"hasSalary":24,"salaryMin":43,"salaryMax":44,"currency":27,"schema":45},"c26bb08453fbfd76358bbc6c95c75832bb51b710bc6da9b635efc9ef8e1577fb","customer-onboarding-manager-at-practice-better-ddacc4013b","Customer Onboarding Manager",[16],"Customer Success","\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch2>\u003Cstrong>Position Summary\u003C/strong>\u003C/h2>\n\u003Cp>We are looking for a \u003Cstrong>Customer Onboarding Manager\u003C/strong> to join our growing team.\u003C/p>\n\u003Cp>As a Customer Onboarding Manager focused on 1:1 onboarding, you’ll support new customers during one of the most important moments in their journey. You will play a critical role in ensuring practitioners are set up for success with Practice Better from day one. This role is responsible for delivering personalized, high-impact onboarding experiences that help new customers reach early value quickly and confidently. This role focuses primarily on 1:1 onboarding, guiding customers through setup, workflows, and best practices tailored to their goals, while occasionally supporting 1:many programs as needed.&nbsp;\u003C/p>\n\u003Cp>Onboarding is one of the most critical moments in the customer journey. This role ensures customers feel supported, confident, and successful from day one—while helping the team deliver consistent, high-quality onboarding experiences as we scale. The ideal candidate is customer-centric, organized, and comfortable balancing personalized guidance with efficiency and repeatable processes.\u003C/p>\n\u003Cp>\u003Cstrong>Note:\u003C/strong> Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to \u003Cstrong>Canadian-based candidates only\u003C/strong>, and preference will be given to applicants legally authorized to work in Canada.\u003C/p>\n\u003Ch2>\u003Cstrong>What You’ll Be Doing\u003C/strong>\u003C/h2>\n\u003Cp>This role is focused on delivering high-quality, 1:1 customer onboarding experiences for new customers, helping them reach early value quickly and confidently. You’ll guide customers through setup, workflows, and best practices, while occasionally supporting 1:many onboarding programs or events as needed.\u003C/p>\n\u003Cp>Specifically, you will:\u003C/p>\n\u003Cul>\n\u003Cli>Own end-to-end 1:1 onboarding for new customers, guiding them through setup, configuration, and early workflows tailored to their goals\u003C/li>\n\u003Cli>Partner with customers to help them reach early time-to-value, ensuring they understand core features and best practices\u003C/li>\n\u003Cli>Manage a book of onboarding customers, balancing personalized guidance with efficiency and consistency\u003C/li>\n\u003Cli>Occasionally support 1:many onboarding programs, such as live group sessions, webinars, or office hours, during periods of high volume or coverage needs\u003C/li>\n\u003Cli>Collaborate with Customer Success, Support, and Sales to ensure a smooth handoff and aligned customer experience\u003C/li>\n\u003Cli>Identify common onboarding challenges and surface insights to improve onboarding materials, processes, and customer education\u003C/li>\n\u003Cli>Contribute to onboarding documentation, templates, and resources to improve consistency and scalability\u003C/li>\n\u003Cli>Track onboarding progress and outcomes, ensuring customers complete onboarding milestones and are set up for success\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Key Performance Areas\u003C/strong>\u003C/h2>\n\u003Cp>You'll be accountable for:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Trial to Paid Conversion for Team and Plus Customers:\u003C/strong> Drive conversion for Team and Plus plan customers through effective 1:1 onboarding, clear value articulation, and proactive guidance tied to customer goals.\u003C/li>\n\u003Cli>\u003Cstrong>Accelerate Time to Value: \u003C/strong>Ensure customers reach their first “aha” moments quickly by guiding them through core workflows, best practices, and setup required to succeed early in their lifecycle.\u003C/li>\n\u003Cli>\u003Cstrong>Reduce Early Churn Risk: \u003C/strong>Identify risk signals during onboarding (low engagement, confusion, misalignment) and take proactive action or escalate appropriately to improve retention outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>Surface Insights to Improve the Customer Journey: \u003C/strong>Share qualitative feedback and trends from onboarding with Product, Support, and CX leadership to improve product experience, onboarding effectiveness, and self-service resources.\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>3-5 years of experience in Customer Support, Customer Onboarding, Customer Success, Implementation, or a similar customer-facing role in a SaaS or PLG environment\u003C/li>\n\u003Cli>Strong facilitation and communication skills; you’re comfortable leading 1:1 sessions and occasionally presenting to small groups\u003C/li>\n\u003Cli>Customer-centric mindset with the ability to translate customer goals into clear onboarding plans\u003C/li>\n\u003Cli>Organized and detail-oriented; you can manage multiple onboarding engagements simultaneously\u003C/li>\n\u003Cli>Comfortable working within defined processes while also contributing ideas to improve them\u003C/li>\n\u003Cli>Clear, empathetic communicator who can adapt to different customer needs and learning styles\u003C/li>\n\u003Cli>Comfortable learning and using modern CS tools (e.g., HubSpot, Notion, Fathom, Customer Success platforms, etc.)\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Bonus Points\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience in the Health &amp; Wellness industry with some level of knowledge how our software supports practitioners\u003C/li>\n\u003Cli>Knowledge of or technical proficiency with both \u003Cstrong>Practice Better\u003C/strong> and \u003Cstrong>That Clean Life \u003C/strong>software platforms\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Compensation &amp; Pay Transparency\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\u003C/p>\n\u003Cp>Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Base Salary Range (Canada):\u003C/strong> $70,000 – $85,000 per year CAD\u003C/p>\n\u003Cp>We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\u003C/p>\n\u003Cp>The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\u003C/p>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Comprehensive Benefits\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation, built on trust, clear expectations, and real support for taking time off\u003C/li>\n\u003Cli>Company RRSP program with employer-matched contributions\u003C/li>\n\u003Cli>Comprehensive health and dental benefits from day 1\u003C/li>\n\u003Cli>$750 annual Health &amp; Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning &amp; Development Allowance to support your growth\u003C/li>\n\u003Cli>$500 annual Home Office Allowance to set up a productive remote workspace\u003C/li>\n\u003Cli>Sprout Family: personalized support for family-building and fertility journeys\u003C/li>\n\u003Cli>Inkblot: confidential, digital mental health support from licensed professionals\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual company-wide events, lunches, and team socials to stay connected\u003C/li>\n\u003C/ul>\u003Ch2>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch2>\u003Cstrong>Our Commitment to Diversity, Equity &amp; Belonging\u003C/strong>\u003C/h2>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.&nbsp;\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>Official Recruitment Notice &amp; AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nPosition Summary\nWe are looking for a Customer Onboarding Manager to join our growing team.\nAs a Customer Onboarding Manager focused on 1:1 onboarding, you’ll support new customers during one of the most important moments in their journey. You will play a critical role in ensuring practitioners are set up for success with Practice Better from day one. This role is responsible for delivering personalized, high-impact onboarding experiences that help new customers reach early value quickly and confidently. This role focuses primarily on 1:1 onboarding, guiding customers through setup, workflows, and best practices tailored to their goals, while occasionally supporting 1:many programs as needed. \nOnboarding is one of the most critical moments in the customer journey. This role ensures customers feel supported, confident, and successful from day one—while helping the team deliver consistent, high-quality onboarding experiences as we scale. The ideal candidate is customer-centric, organized, and comfortable balancing personalized guidance with efficiency and repeatable processes.\nNote: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.\nWhat You’ll Be Doing\nThis role is focused on delivering high-quality, 1:1 customer onboarding experiences for new customers, helping them reach early value quickly and confidently. You’ll guide customers through setup, workflows, and best practices, while occasionally supporting 1:many onboarding programs or events as needed.\nSpecifically, you will:\n\nOwn end-to-end 1:1 onboarding for new customers, guiding them through setup, configuration, and early workflows tailored to their goals\nPartner with customers to help them reach early time-to-value, ensuring they understand core features and best practices\nManage a book of onboarding customers, balancing personalized guidance with efficiency and consistency\nOccasionally support 1:many onboarding programs, such as live group sessions, webinars, or office hours, during periods of high volume or coverage needs\nCollaborate with Customer Success, Support, and Sales to ensure a smooth handoff and aligned customer experience\nIdentify common onboarding challenges and surface insights to improve onboarding materials, processes, and customer education\nContribute to onboarding documentation, templates, and resources to improve consistency and scalability\nTrack onboarding progress and outcomes, ensuring customers complete onboarding milestones and are set up for success\n\nKey Performance Areas\nYou'll be accountable for:\n\nTrial to Paid Conversion for Team and Plus Customers: Drive conversion for Team and Plus plan customers through effective 1:1 onboarding, clear value articulation, and proactive guidance tied to customer goals.\nAccelerate Time to Value: Ensure customers reach their first “aha” moments quickly by guiding them through core workflows, best practices, and setup required to succeed early in their lifecycle.\nReduce Early Churn Risk: Identify risk signals during onboarding (low engagement, confusion, misalignment) and take proactive action or escalate appropriately to improve retention outcomes.\nSurface Insights to Improve the Customer Journey: Share qualitative feedback and trends from onboarding with Product, Support, and CX leadership to improve product experience, onboarding effectiveness, and self-service resources.\n\nWhat You Bring\n\n3-5 years of experience in Customer Support, Customer Onboarding, Customer Success, Implementation, or a similar customer-facing role in a SaaS or PLG environment\nStrong facilitation and communication skills; you’re comfortable leading 1:1 sessions and occasionally presenting to small groups\nCustomer-centric mindset with the ability to translate customer goals into clear onboarding plans\nOrganized and detail-oriented; you can manage multiple onboarding engagements simultaneously\nComfortable working within defined processes while also contributing ideas to improve them\nClear, empathetic communicator who can adapt to different customer needs and learning styles\nComfortable learning and using modern CS tools (e.g., HubSpot, Notion, Fathom, Customer Success platforms, etc.)\n\nBonus Points\n\nExperience in the Health & Wellness industry with some level of knowledge how our software supports practitioners\nKnowledge of or technical proficiency with both Practice Better and That Clean Life software platforms\n\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\nEach role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\nAnticipated Base Salary Range (Canada): $70,000 – $85,000 per year CAD\nWe take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\nThe range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\nWhat We Offer\nComprehensive BenefitsWe offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected CultureOur remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\nWellness and Growth\n\nUnlimited vacation, built on trust, clear expectations, and real support for taking time off\nCompany RRSP program with employer-matched contributions\nComprehensive health and dental benefits from day 1\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance to support your growth\n$500 annual Home Office Allowance to set up a productive remote workspace\nSprout Family: personalized support for family-building and fertility journeys\nInkblot: confidential, digital mental health support from licensed professionals\nCompany-wide holiday closure in December\nRegular virtual company-wide events, lunches, and team socials to stay connected\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy",1772624198000,"2026-03-04 12:36:55","2026-03-03T20:54:33.000Z",70000,85000,{"jsonldValid":24,"jsonld":29},{"id":47,"slug":48,"title":49,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":50,"department":51,"content_html":52,"content_text":53,"years":20,"createdAt":54,"updatedAtISO":55,"postedAtISO":56,"hasSalary":24,"salaryMin":57,"salaryMax":58,"currency":27,"schema":59},"0b058bcf9630424a6aa2d30b00113c33a09210ccb9d5ec7991d687ecdb2e58a9","customer-lifecycle-ops-manager-at-practice-better-99e90023f6","Customer Lifecycle Ops Manager",[16],"Marketing","\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\n\u003Cp>We're seeking a Customer Lifecycle Ops Manager who thrives at the intersection of analytics and execution. You'll own the analytical and operational foundation for our post-acquisition customer journey, building the data infrastructure and systems that enable Customer Success, Support, and Lifecycle Marketing teams to drive retention and expansion.\u003C/p>\n\u003Cp>This role is perfect for someone who wants to analyze the customer data AND build the systems that turn that data into action.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Customer Analytics &amp; Insights\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with the data team to design customer health scoring models; implement and operationalize them for Lifecycle Marketing (campaign targeting) and Customer Success (proactive outreach)\u003C/li>\n\u003Cli>Own measurement and reporting of key customer metrics: product adoption, feature usage, time-to-value, engagement scores, retention cohorts, GRR, NRR, LTV\u003C/li>\n\u003Cli>Build dashboards in Sigma answering the questions Customer Success, Support, and Lifecycle Marketing ask daily\u003C/li>\n\u003Cli>Build segmentation frameworks that Lifecycle Marketing uses for campaign targeting and personalization\u003C/li>\n\u003Cli>Create cohort analyses showing retention trends, activation patterns, and customer behavior over time\u003C/li>\n\u003Cli>Leverage AI agents to accelerate model development and pattern exploration; validate and refine outputs\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Customer Success &amp; Support Operations\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Implement CS workflows in Hubspot for proactive customer management\u003C/li>\n\u003Cli>Build visibility dashboards showing onboarding pipeline, accounts per CSM, and capacity tracking\u003C/li>\n\u003Cli>Design automated workflows triggering CS outreach based on health scores, usage patterns, and milestones\u003C/li>\n\u003Cli>Optimize Zendesk workflows for ticket routing, escalations, and resolution processes\u003C/li>\n\u003Cli>Build support team performance dashboards tracking response time, resolution time, ticket volume, and CSAT\u003C/li>\n\u003Cli>Build dashboards for migrations team tracking volume, revenue, completion rates, and satisfaction\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Continuous Improvement\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Evaluate, implement, and optimize customer-side tools (Hubspot for CS workflows, Maven AGI, Zendesk, future CS platforms)\u003C/li>\n\u003Cli>Build automated reporting providing real-time visibility into customer health and team performance\u003C/li>\n\u003Cli>Define and optimize workflows including onboarding handoffs, health score triggers, and escalation processes\u003C/li>\n\u003Cli>Partner with Growth Ops Manager on UTM taxonomy and acquisition-to-customer handoffs\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Who You Are\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Experience &amp; Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4-6+ years in Customer Operations, Revenue Operations, Customer Success Operations, or Customer Analytics within B2B SaaS\u003C/li>\n\u003Cli>Proficient SQL skills for customer segmentation, cohort analysis, and data exploration—you're self-sufficient for most analytical needs\u003C/li>\n\u003Cli>Strong BI/data visualization (Sigma, Looker, Tableau)—you build dashboards people actually use\u003C/li>\n\u003Cli>Hands-on experience with Hubspot (or similar CRM) for building CS workflows and managing data quality\u003C/li>\n\u003Cli>Experience building or implementing customer analytics frameworks, health scoring models, or retention analyses\u003C/li>\n\u003Cli>Deep understanding of SaaS customer lifecycle metrics (activation, engagement, retention, NRR, GRR, LTV, churn)\u003C/li>\n\u003Cli>AI-comfortable\u003Cstrong>:\u003C/strong> You see AI as leverage for model building and exploration; know when to validate versus trust\u003C/li>\n\u003Cli>Experience with customer support platforms (Zendesk or similar)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who Thrives:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You're a doer AND a thinker—when you identify 60-day churn patterns, you build a health score AND implement Hubspot workflows to trigger CS intervention\u003C/li>\n\u003Cli>You're energized by building in a growth-stage environment where priorities evolve as the business scales\u003C/li>\n\u003Cli>You won't accept 'the data says X' without understanding why. When something looks odd, you investigate until it makes sense.\u003C/li>\n\u003Cli>You love building infrastructure—you get excited when someone says \"we don't have visibility into customer health yet\"\u003C/li>\n\u003Cli>You're AI-forward—you embrace AI as leverage, not a threat\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Key Working Relationships\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Head of Revenue Operations:\u003C/strong> You partner on cross-functional revenue operations initiatives and Customer strategy.\u003C/p>\n\u003Cp>\u003Cstrong>Data team:\u003C/strong> Daily collaboration on data pipeline needs, data quality, and technical implementation.\u003C/p>\n\u003Cp>\u003Cstrong>Lifecycle Marketing Manager:\u003C/strong> You provide the analytical infrastructure they use for campaigns—health scores, customer segments, and cohort insights that inform their targeting and strategy.\u003C/p>\n\u003Cp>\u003Cstrong>VP of Customer Experience:\u003C/strong> You're their analytics and operations partner—visibility into team performance, customer health, and operational efficiency.\u003C/p>\n\u003Cp>\u003Cstrong>Sr Manager of Customer Support:\u003C/strong> You partner on support analytics, ticket metrics, capacity planning, and operational efficiency.\u003C/p>\n\u003Cp>\u003Cstrong>Customer Success Team:\u003C/strong> You build operational infrastructure including workload dashboards, health scoring, proactive workflows, and Hubspot CS implementation.\u003C/p>\n\u003Cp>\u003Cstrong>Growth Ops Manager:\u003C/strong> You coordinate on acquisition-to-customer handoffs, UTM taxonomy, and seamless data flow from trial signup to onboarding.\u003C/p>\n\u003Ch2>\u003Cstrong>Why Join Practice Better\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Build from the Ground Up:\u003C/strong> Establish customer analytics and operational infrastructure shaping how we retain and expand customers for years.\u003C/p>\n\u003Cp>\u003Cstrong>High Impact:\u003C/strong> Your analytics and infrastructure enable teams to drive meaningful improvements in retention, expansion, and customer lifetime value. Improving GRR is one of our biggest company goals this year.\u003C/p>\n\u003Cp>\u003Cstrong>Growth Stage Opportunity:\u003C/strong> We're growing with ambitious plans. Your work scales with us.\u003C/p>\n\u003Cp>\u003Cstrong>AI-Forward Culture:\u003C/strong> Access to internal AI agents amplifying your effectiveness in an environment embracing cutting-edge technology.\u003C/p>\n\u003Cp>\u003Cstrong>Analytical + Operational Ownership:\u003C/strong> You won't just analyze—you'll build. You won't just recommend—you'll implement.\u003C/p>\n\u003Cp>\u003Cstrong>Meaningful Mission:\u003C/strong> Empower health and wellness practitioners to build independent practices and transform lives.\u003C/p>\n\u003Ch2>\u003Cstrong>Compensation &amp; Pay Transparency\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Base Salary Range: $105,000 - $115,000/year\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>Final offers are determined by experience, demonstrated skills, and location. We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility.\u003C/p>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Comprehensive Benefits:\u003C/strong> Health, dental, and vision coverage from day 1, RRSP/401k matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture:\u003C/strong> Remote-first model with optional Toronto office access. Regular off-sites and team gatherings across North America.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation with real support for taking time off\u003C/li>\n\u003Cli>Company RRSP/401k program with employer matching\u003C/li>\n\u003Cli>$750 annual Health &amp; Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning &amp; Development Allowance\u003C/li>\n\u003Cli>$500 annual Home Office Allowance\u003C/li>\n\u003Cli>Sprout Family: support for family-building journeys\u003C/li>\n\u003Cli>Inkblot: confidential mental health support\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual events and team socials\u003C/li>\n\u003C/ul>\u003Ch2>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch2>\u003Cstrong>Our Commitment to Diversity, Equity &amp; Belonging\u003C/strong>\u003C/h2>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.&nbsp;\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>Official Recruitment Notice &amp; AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nAbout the Role\nWe're seeking a Customer Lifecycle Ops Manager who thrives at the intersection of analytics and execution. You'll own the analytical and operational foundation for our post-acquisition customer journey, building the data infrastructure and systems that enable Customer Success, Support, and Lifecycle Marketing teams to drive retention and expansion.\nThis role is perfect for someone who wants to analyze the customer data AND build the systems that turn that data into action.\nWhat You'll Do\nCustomer Analytics & Insights\n\nPartner with the data team to design customer health scoring models; implement and operationalize them for Lifecycle Marketing (campaign targeting) and Customer Success (proactive outreach)\nOwn measurement and reporting of key customer metrics: product adoption, feature usage, time-to-value, engagement scores, retention cohorts, GRR, NRR, LTV\nBuild dashboards in Sigma answering the questions Customer Success, Support, and Lifecycle Marketing ask daily\nBuild segmentation frameworks that Lifecycle Marketing uses for campaign targeting and personalization\nCreate cohort analyses showing retention trends, activation patterns, and customer behavior over time\nLeverage AI agents to accelerate model development and pattern exploration; validate and refine outputs\n\nCustomer Success & Support Operations\n\nImplement CS workflows in Hubspot for proactive customer management\nBuild visibility dashboards showing onboarding pipeline, accounts per CSM, and capacity tracking\nDesign automated workflows triggering CS outreach based on health scores, usage patterns, and milestones\nOptimize Zendesk workflows for ticket routing, escalations, and resolution processes\nBuild support team performance dashboards tracking response time, resolution time, ticket volume, and CSAT\nBuild dashboards for migrations team tracking volume, revenue, completion rates, and satisfaction\n\nContinuous Improvement\n\nEvaluate, implement, and optimize customer-side tools (Hubspot for CS workflows, Maven AGI, Zendesk, future CS platforms)\nBuild automated reporting providing real-time visibility into customer health and team performance\nDefine and optimize workflows including onboarding handoffs, health score triggers, and escalation processes\nPartner with Growth Ops Manager on UTM taxonomy and acquisition-to-customer handoffs\n\nWho You Are\nExperience & Skills:\n\n4-6+ years in Customer Operations, Revenue Operations, Customer Success Operations, or Customer Analytics within B2B SaaS\nProficient SQL skills for customer segmentation, cohort analysis, and data exploration—you're self-sufficient for most analytical needs\nStrong BI/data visualization (Sigma, Looker, Tableau)—you build dashboards people actually use\nHands-on experience with Hubspot (or similar CRM) for building CS workflows and managing data quality\nExperience building or implementing customer analytics frameworks, health scoring models, or retention analyses\nDeep understanding of SaaS customer lifecycle metrics (activation, engagement, retention, NRR, GRR, LTV, churn)\nAI-comfortable: You see AI as leverage for model building and exploration; know when to validate versus trust\nExperience with customer support platforms (Zendesk or similar)\n\nWho Thrives:\n\nYou're a doer AND a thinker—when you identify 60-day churn patterns, you build a health score AND implement Hubspot workflows to trigger CS intervention\nYou're energized by building in a growth-stage environment where priorities evolve as the business scales\nYou won't accept 'the data says X' without understanding why. When something looks odd, you investigate until it makes sense.\nYou love building infrastructure—you get excited when someone says \"we don't have visibility into customer health yet\"\nYou're AI-forward—you embrace AI as leverage, not a threat\n\nKey Working Relationships\nHead of Revenue Operations: You partner on cross-functional revenue operations initiatives and Customer strategy.\nData team: Daily collaboration on data pipeline needs, data quality, and technical implementation.\nLifecycle Marketing Manager: You provide the analytical infrastructure they use for campaigns—health scores, customer segments, and cohort insights that inform their targeting and strategy.\nVP of Customer Experience: You're their analytics and operations partner—visibility into team performance, customer health, and operational efficiency.\nSr Manager of Customer Support: You partner on support analytics, ticket metrics, capacity planning, and operational efficiency.\nCustomer Success Team: You build operational infrastructure including workload dashboards, health scoring, proactive workflows, and Hubspot CS implementation.\nGrowth Ops Manager: You coordinate on acquisition-to-customer handoffs, UTM taxonomy, and seamless data flow from trial signup to onboarding.\nWhy Join Practice Better\nBuild from the Ground Up: Establish customer analytics and operational infrastructure shaping how we retain and expand customers for years.\nHigh Impact: Your analytics and infrastructure enable teams to drive meaningful improvements in retention, expansion, and customer lifetime value. Improving GRR is one of our biggest company goals this year.\nGrowth Stage Opportunity: We're growing with ambitious plans. Your work scales with us.\nAI-Forward Culture: Access to internal AI agents amplifying your effectiveness in an environment embracing cutting-edge technology.\nAnalytical + Operational Ownership: You won't just analyze—you'll build. You won't just recommend—you'll implement.\nMeaningful Mission: Empower health and wellness practitioners to build independent practices and transform lives.\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly.\nAnticipated Base Salary Range: $105,000 - $115,000/year\nFinal offers are determined by experience, demonstrated skills, and location. We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility.\nWhat We Offer\nComprehensive Benefits: Health, dental, and vision coverage from day 1, RRSP/401k matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected Culture: Remote-first model with optional Toronto office access. Regular off-sites and team gatherings across North America.\nWellness and Growth:\n\nUnlimited vacation with real support for taking time off\nCompany RRSP/401k program with employer matching\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance\n$500 annual Home Office Allowance\nSprout Family: support for family-building journeys\nInkblot: confidential mental health support\nCompany-wide holiday closure in December\nRegular virtual events and team socials\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy",1770442475000,"2026-02-07 06:35:03","2026-02-06T21:00:50.000Z",105000,115000,{"jsonldValid":24,"jsonld":29},{"id":61,"slug":62,"title":63,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":64,"department":51,"content_html":65,"content_text":66,"years":20,"createdAt":54,"updatedAtISO":55,"postedAtISO":67,"hasSalary":24,"salaryMin":57,"salaryMax":58,"currency":27,"schema":68},"838a8d09b6598fa995a52bfe25dc5d6d89fb57792d96b6fee295836c207eb140","growth-ops-manager-at-practice-better-e18c98b121","Growth Ops Manager",[16],"\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\n\u003Cp>We're seeking a Growth Ops Manager with strong Performance Marketing ops expertise to build the analytical and operational foundation for our acquisition engine—Performance Marketing, Product Marketing, and Sales—optimizing for activation and retention quality, not just volume. This role requires expertise\u003Cstrong> \u003C/strong>in multi-channel attribution, marketing analytics, and campaign operations, with the opportunity to build sales CRM infrastructure and pipeline operations from the ground up.\u003C/p>\n\u003Cp>This is a perfect role for someone who loves turning complex marketing and sales data into insights, building attribution models that actually work, and creating scalable operational systems for growth teams.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Growth Analytics &amp; Attribution\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with the data team to design multi-channel attribution frameworks; implement these frameworks,&nbsp; providing clear ROI visibility across paid, organic, and outbound channels\u003C/li>\n\u003Cli>Own measurement and reporting of key growth metrics: MQLs, SQLs, pipeline velocity, ROAS, CAC, LTV, conversion rates, channel performance\u003C/li>\n\u003Cli>Build dashboards in Sigma answering the questions Performance Marketing, Product Marketing, and Sales ask daily\u003C/li>\n\u003Cli>Conduct funnel analyses incorporating downstream metrics (trial-to-paid, LTV, activation) to optimize channels based on retained, high-value customers—not just trial volume\u003C/li>\n\u003Cli>Create cohort analyses showing which acquisition sources produce customers who stick around and expand\u003C/li>\n\u003Cli>Design A/B testing frameworks and provide statistical analysis on experiments\u003C/li>\n\u003Cli>Leverage AI agents to accelerate model development and pattern exploration; validate and refine outputs\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Sales &amp; Marketing Operations\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Configure and optimize Hubspot CRM for our outbound sales motion\u003C/li>\n\u003Cli>Build sales pipeline dashboards with forecasting and rep performance tracking\u003C/li>\n\u003Cli>Implement and optimize lead scoring, routing, and assignment workflows; define MQL/SQL definitions and sales handoffs\u003C/li>\n\u003Cli>Build operational frameworks enabling Performance Marketing campaign execution and tracking\u003C/li>\n\u003Cli>Build and maintain customer data signals (conversion values, audience segments, lookalike audiences) feeding into advertising platforms to optimize algorithmic bidding\u003C/li>\n\u003Cli>Own tagging frameworks ensuring clean, consistent data capture across all channels\u003C/li>\n\u003Cli>Evaluate, implement, and optimize Growth tools (Hubspot, advertising platforms, analytics tools)\u003C/li>\n\u003Cli>Partner with Customer Lifecycle Ops Manager on UTM taxonomy and acquisition-to-customer handoffs\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Who You Are\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Experience &amp; Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4-6+ years in Marketing Operations, Demand Gen Ops, Growth Ops, or Marketing Analytics within B2B SaaS\u003C/li>\n\u003Cli>Proficient SQL skills for funnel analysis, campaign analysis, and data exploration—you're self-sufficient for most analytical needs\u003C/li>\n\u003Cli>Strong BI/data visualization (Sigma, Looker, Tableau)—you build dashboards people actually use\u003C/li>\n\u003Cli>Hands-on experience with Hubspot (or similar CRM) for both marketing automation and sales operations\u003C/li>\n\u003Cli>Experience building or implementing attribution models and optimizing marketing channel performance\u003C/li>\n\u003Cli>Deep understanding of acquisition metrics (MQL, SQL, CAC, LTV, pipeline velocity) and activation metrics (TTV, feature adoption)\u003C/li>\n\u003Cli>AI-comfortable: You see AI as leverage for routine analysis and exploration; know when to validate versus trust\u003C/li>\n\u003Cli>Experience with advertising platforms (Google Ads, LinkedIn, Meta) and web analytics\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who Thrives:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You're a doer AND a thinker—when you identify broken lead routing, you design better logic AND implement it in Hubspot\u003C/li>\n\u003Cli>You're deeply curious about how customers find us, what makes them convert, and how to optimize every step\u003C/li>\n\u003Cli>You won't accept 'the data says X' without understanding why. When something looks odd, you investigate until it makes sense\u003C/li>\n\u003Cli>You love building infrastructure—you get excited when someone says \"we don't have visibility into X yet\"\u003C/li>\n\u003Cli>You're AI-forward—you embrace AI as leverage, not a threat\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Key Working Relationships\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Head of Revenue Operations:\u003C/strong> You partner on cross-functional revenue operations initiatives and Growth strategy.\u003C/p>\n\u003Cp>\u003Cstrong>Data team:\u003C/strong> You partner on data pipeline needs and technical implementation for Growth analytics.\u003C/p>\n\u003Cp>\u003Cstrong>Director of Performance Marketing:\u003C/strong> You provide attribution analytics, channel performance insights, and budget optimization recommendations. You build the operational infrastructure (tracking, audiences, workflows) they need.\u003C/p>\n\u003Cp>\u003Cstrong>Director of Product Marketing:\u003C/strong> You provide product launch analytics, feature adoption tracking, and positioning effectiveness insights.\u003C/p>\n\u003Cp>\u003Cstrong>Director of Sales:\u003C/strong> You're their operations and analytics partner—pipeline visibility, forecasting tools, CRM infrastructure, and performance analytics.\u003C/p>\n\u003Cp>\u003Cstrong>Customer Lifecycle Ops Manager:\u003C/strong> You coordinate on acquisition-to-customer handoffs, UTM taxonomy, and seamless data flow from trial signup to onboarding.\u003C/p>\n\u003Ch2>\u003Cstrong>Why Join Practice Better\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Build from the Ground Up:\u003C/strong> Establish operational and analytical infrastructure shaping how we operate for years.\u003C/p>\n\u003Cp>\u003Cstrong>High Impact:\u003C/strong> Your attribution models and operational systems directly enable efficient, scalable customer acquisition and revenue growth.\u003C/p>\n\u003Cp>\u003Cstrong>Growth Stage Opportunity:\u003C/strong> We're growing with ambitious plans. Your work scales with us.\u003C/p>\n\u003Cp>\u003Cstrong>AI-Forward Culture:\u003C/strong> Access to internal AI agents amplifying your effectiveness in an environment embracing cutting-edge technology.\u003C/p>\n\u003Cp>\u003Cstrong>Analytical + Operational Ownership:\u003C/strong> You won't just analyze—you'll build. You won't just recommend—you'll implement.\u003C/p>\n\u003Cp>\u003Cstrong>Meaningful Mission:\u003C/strong> Empower health and wellness practitioners to build independent practices and transform lives.\u003C/p>\n\u003Ch2>\u003Cstrong>Compensation &amp; Pay Transparency\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Base Salary Range: $105,000 - $115,000/year\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>Final offers are determined by experience, demonstrated skills, and location. We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility.\u003C/p>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Comprehensive Benefits:\u003C/strong> Health, dental, and vision coverage from day 1, RRSP/401k matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture:\u003C/strong> Remote-first model with optional Toronto office access. Regular off-sites and team gatherings across North America.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation with real support for taking time off\u003C/li>\n\u003Cli>Company RRSP/401k program with employer matching\u003C/li>\n\u003Cli>$750 annual Health &amp; Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning &amp; Development Allowance\u003C/li>\n\u003Cli>$500 annual Home Office Allowance\u003C/li>\n\u003Cli>Sprout Family: support for family-building journeys\u003C/li>\n\u003Cli>Inkblot: confidential mental health support\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual events and team socials\u003C/li>\n\u003C/ul>\u003Ch2>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch2>\u003Cstrong>Our Commitment to Diversity, Equity &amp; Belonging\u003C/strong>\u003C/h2>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request.&nbsp;\u003C/p>\n\u003Cp>\u003Cbr>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>Official Recruitment Notice &amp; AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nAbout the Role\nWe're seeking a Growth Ops Manager with strong Performance Marketing ops expertise to build the analytical and operational foundation for our acquisition engine—Performance Marketing, Product Marketing, and Sales—optimizing for activation and retention quality, not just volume. This role requires expertise in multi-channel attribution, marketing analytics, and campaign operations, with the opportunity to build sales CRM infrastructure and pipeline operations from the ground up.\nThis is a perfect role for someone who loves turning complex marketing and sales data into insights, building attribution models that actually work, and creating scalable operational systems for growth teams.\nWhat You'll Do\nGrowth Analytics & Attribution\n\nPartner with the data team to design multi-channel attribution frameworks; implement these frameworks,  providing clear ROI visibility across paid, organic, and outbound channels\nOwn measurement and reporting of key growth metrics: MQLs, SQLs, pipeline velocity, ROAS, CAC, LTV, conversion rates, channel performance\nBuild dashboards in Sigma answering the questions Performance Marketing, Product Marketing, and Sales ask daily\nConduct funnel analyses incorporating downstream metrics (trial-to-paid, LTV, activation) to optimize channels based on retained, high-value customers—not just trial volume\nCreate cohort analyses showing which acquisition sources produce customers who stick around and expand\nDesign A/B testing frameworks and provide statistical analysis on experiments\nLeverage AI agents to accelerate model development and pattern exploration; validate and refine outputs\n\nSales & Marketing Operations\n\nConfigure and optimize Hubspot CRM for our outbound sales motion\nBuild sales pipeline dashboards with forecasting and rep performance tracking\nImplement and optimize lead scoring, routing, and assignment workflows; define MQL/SQL definitions and sales handoffs\nBuild operational frameworks enabling Performance Marketing campaign execution and tracking\nBuild and maintain customer data signals (conversion values, audience segments, lookalike audiences) feeding into advertising platforms to optimize algorithmic bidding\nOwn tagging frameworks ensuring clean, consistent data capture across all channels\nEvaluate, implement, and optimize Growth tools (Hubspot, advertising platforms, analytics tools)\nPartner with Customer Lifecycle Ops Manager on UTM taxonomy and acquisition-to-customer handoffs\n\nWho You Are\nExperience & Skills:\n\n4-6+ years in Marketing Operations, Demand Gen Ops, Growth Ops, or Marketing Analytics within B2B SaaS\nProficient SQL skills for funnel analysis, campaign analysis, and data exploration—you're self-sufficient for most analytical needs\nStrong BI/data visualization (Sigma, Looker, Tableau)—you build dashboards people actually use\nHands-on experience with Hubspot (or similar CRM) for both marketing automation and sales operations\nExperience building or implementing attribution models and optimizing marketing channel performance\nDeep understanding of acquisition metrics (MQL, SQL, CAC, LTV, pipeline velocity) and activation metrics (TTV, feature adoption)\nAI-comfortable: You see AI as leverage for routine analysis and exploration; know when to validate versus trust\nExperience with advertising platforms (Google Ads, LinkedIn, Meta) and web analytics\n\nWho Thrives:\n\nYou're a doer AND a thinker—when you identify broken lead routing, you design better logic AND implement it in Hubspot\nYou're deeply curious about how customers find us, what makes them convert, and how to optimize every step\nYou won't accept 'the data says X' without understanding why. When something looks odd, you investigate until it makes sense\nYou love building infrastructure—you get excited when someone says \"we don't have visibility into X yet\"\nYou're AI-forward—you embrace AI as leverage, not a threat\n\nKey Working Relationships\nHead of Revenue Operations: You partner on cross-functional revenue operations initiatives and Growth strategy.\nData team: You partner on data pipeline needs and technical implementation for Growth analytics.\nDirector of Performance Marketing: You provide attribution analytics, channel performance insights, and budget optimization recommendations. You build the operational infrastructure (tracking, audiences, workflows) they need.\nDirector of Product Marketing: You provide product launch analytics, feature adoption tracking, and positioning effectiveness insights.\nDirector of Sales: You're their operations and analytics partner—pipeline visibility, forecasting tools, CRM infrastructure, and performance analytics.\nCustomer Lifecycle Ops Manager: You coordinate on acquisition-to-customer handoffs, UTM taxonomy, and seamless data flow from trial signup to onboarding.\nWhy Join Practice Better\nBuild from the Ground Up: Establish operational and analytical infrastructure shaping how we operate for years.\nHigh Impact: Your attribution models and operational systems directly enable efficient, scalable customer acquisition and revenue growth.\nGrowth Stage Opportunity: We're growing with ambitious plans. Your work scales with us.\nAI-Forward Culture: Access to internal AI agents amplifying your effectiveness in an environment embracing cutting-edge technology.\nAnalytical + Operational Ownership: You won't just analyze—you'll build. You won't just recommend—you'll implement.\nMeaningful Mission: Empower health and wellness practitioners to build independent practices and transform lives.\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly.\nAnticipated Base Salary Range: $105,000 - $115,000/year\nFinal offers are determined by experience, demonstrated skills, and location. We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility.\nWhat We Offer\nComprehensive Benefits: Health, dental, and vision coverage from day 1, RRSP/401k matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected Culture: Remote-first model with optional Toronto office access. Regular off-sites and team gatherings across North America.\nWellness and Growth:\n\nUnlimited vacation with real support for taking time off\nCompany RRSP/401k program with employer matching\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance\n$500 annual Home Office Allowance\nSprout Family: support for family-building journeys\nInkblot: confidential mental health support\nCompany-wide holiday closure in December\nRegular virtual events and team socials\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy","2026-02-06T21:00:39.000Z",{"jsonldValid":24,"jsonld":29},{"id":70,"slug":71,"title":72,"companyname":73,"companylogo":74,"companyTagline":75,"companyIndustry":76,"city":77,"country":13,"remote":24,"employmentType":78,"department":79,"content_html":80,"content_text":81,"years":20,"createdAt":82,"updatedAtISO":83,"postedAtISO":84,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":85},"f944a5cadb74ca2b90d05a359b0a2651bfacf4e1b54bdc1bc9ce5cc8a9a023e7","technical-analytics-consultant-senior-at-valtech-9704f350bd","Technical Analytics Consultant Senior","Valtech","https://logo.clearbit.com/valtech.com","We are Valtech, a global company focused on business transformation.","IT Services and IT Consulting","Montreal",[16],"Data","\u003Ch3>\u003Cstrong>Opportunité\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>À Valtech, vous trouverez un environnement propice à l’apprentissage continu, à l’impact concret et à la croissance professionnelle. Que vous développiez de nouvelles solutions digitales, remettiez en question les idées reçues ou construisiez la prochaine génération d’expériences client, votre travail contribuera à transformer les secteurs d'activité.&nbsp;\u003C/p>\n\u003Cp>Nous&nbsp;sommes&nbsp;fiers&nbsp;de:&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>Notre travail et&nbsp;l'innovation&nbsp;que nous&nbsp;encourageons&nbsp;\u003C/li>\n\u003Cli>Nos&nbsp;valeurs&nbsp;: « share, dare, care »&nbsp;\u003C/li>\n\u003Cli>Une culture&nbsp;d'entreprise&nbsp;qui&nbsp;favorise&nbsp;la&nbsp;créativité, la&nbsp;diversité&nbsp;et&nbsp;l'autonomie&nbsp;\u003C/li>\n\u003Cli>Notre structure&nbsp;mondiale&nbsp;sans&nbsp;frontières, qui&nbsp;permet&nbsp;une&nbsp;collaboration&nbsp;fluide&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>La maîtrise de l'anglais est requise, car le rôle implique des communications régulières avec des clients et des collègues situés à l'extérieur du Québec.\u003C/p>\n\u003Ch3>\u003Cstrong>Rôle\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>En tant que \u003Cstrong>Technical Analytics Consultant Senior\u003C/strong>, l'innovation en matière d'expérience vous passionne et vous souhaitez sans cesse repousser les limites du possible. Vous apportez&nbsp;\u003Cstrong>4+ années\u003C/strong>&nbsp;d'expérience, un esprit de développement personnel et la volonté d'avoir un impact durable.&nbsp;\u003C/p>\n\u003Cp>Vous vous épanouirez dans ce rôle si vous êtes une&nbsp;personne:&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>Curieuse et capable de&nbsp;résoudre&nbsp;des&nbsp;problématiques&nbsp;complexes et de&nbsp;remettre&nbsp;en&nbsp;question les pratiques&nbsp;établies&nbsp;\u003C/li>\n\u003Cli>Valorisant&nbsp;la collaboration et le partage des&nbsp;connaissances&nbsp;au sein&nbsp;d’une&nbsp;équipe&nbsp;\u003C/li>\n\u003Cli>Enthousiaste&nbsp;à&nbsp;l’idée&nbsp;de&nbsp;travailler&nbsp;à&nbsp;l’intersection&nbsp;de la&nbsp;technologie, de la&nbsp;créativité&nbsp;et des données&nbsp;\u003C/li>\n\u003Cli>Ayant&nbsp;une&nbsp;expérience&nbsp;avérée&nbsp;des pratiques&nbsp;agiles&nbsp;et du conseil (un plus)&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>Responsabilités&nbsp;du poste&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>Piloter des stratégies de mesure complexes, incluant les volets de balisage, d’instrumentation et de mise en œuvre, à travers plusieurs domaines métier, canaux, plateformes ou groupes de parties prenantes.\u003C/li>\n\u003Cli>Définir des stratégies de mesure et des approches d’implémentation alignées avec les enjeux business, les exigences de reporting, les besoins d’expérimentation, les comportements de consentement et les usages des données en aval.\u003C/li>\n\u003Cli>Traduire des besoins métiers et parties prenantes parfois ambigus en plans de mesure structurés, cadres d’événements, exigences de tracking, conceptions d’implémentation et recommandations actionnables.\u003C/li>\n\u003Cli>Piloter et guider la conception des événements, l’architecture de balisage, les comportements de tracking tenant compte du consentement, la stratégie de QA et la configuration des plateformes nécessaires pour garantir une mesure fiable et scalable.\u003C/li>\n\u003Cli>Définir et renforcer les bonnes pratiques en matière de plans de mesure, conventions de nommage des événements, logique des paramètres, exigences de data layer, documentation de tracking et processus de validation.\u003C/li>\n\u003Cli>Diriger les audits d’implémentation et identifier les écarts, risques, inefficacités et opportunités d’amélioration de la qualité et de la cohérence de la mesure.\u003C/li>\n\u003Cli>Agir en tant que partenaire senior auprès des clients et des parties prenantes internes en conseillant sur les impacts liés à la mesure, les compromis d’implémentation, les stratégies de collecte de données, les considérations de confidentialité et les priorités d’instrumentation.\u003C/li>\n\u003Cli>Collaborer avec les Data Analysts, CRO Analysts, spécialistes SEO / GEO, Analytics Engineers, Data Engineers et Architectes afin d’aligner les solutions de mesure sur les besoins de reporting, les réalités des plateformes et les objectifs business.\u003C/li>\n\u003Cli>Examiner et améliorer les implémentations existantes afin d’accroître la clarté, la scalabilité, la conformité au consentement, la cohérence et l’utilité des données.\u003C/li>\n\u003Cli>Contribuer aux propositions commerciales, au développement des compétences et au leadership intellectuel interne lorsque l’expertise en mesure est requise.\u003C/li>\n\u003Cli>Incarner une forte discipline de gouvernance en renforçant les exigences en matière de confidentialité, de consentement, de qualité des données et de standards d’implémentation sur l’ensemble des missions.\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Qualifications&nbsp;requises\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>Afin d’être éligible à ce poste, vous devez posséder les qualifications essentielles&nbsp;suivantes:&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>Solide expertise opérationnelle en mesure digitale, tracking événementiel, stratégies de balisage et implémentation analytics.\u003C/li>\n\u003Cli>Forte capacité à définir des approches de mesure, des cadres d’événements et des stratégies d’instrumentation dans des environnements métiers complexes.\u003C/li>\n\u003Cli>Compétence avancée dans la traduction de concepts techniques de tracking en recommandations claires et pertinentes pour les parties prenantes métier.\u003C/li>\n\u003Cli>Très bonne compréhension des systèmes de gestion de tags, des data layers, des comportements de consentement, de la gouvernance des cookies et des parcours événementiels clients.\u003C/li>\n\u003Cli>Excellentes compétences en résolution de problèmes et en pensée systémique à travers les plateformes, les implémentations et les dépendances des données en aval.\u003C/li>\n\u003Cli>Capacité à travailler de manière autonome dans des environnements ambigus et à structurer des besoins de mesure peu définis.\u003C/li>\n\u003Cli>Excellentes compétences écrites et orales en anglais, y compris la capacité à présenter à un niveau exécutif et à gérer les parties prenantes.\u003C/li>\n\u003Cli>Capacité à influencer sans autorité directe et à élever la qualité des livrables des équipes.\u003C/li>\n\u003Cli>Grande attention aux détails tout en équilibrant rapidité, pragmatisme et valeur business.\u003C/li>\n\u003Cli>Capacité à collaborer efficacement avec des équipes distribuées à travers les Amériques et sur plusieurs disciplines.\u003C/li>\n\u003C/ul>\n\n\n\u003Ch2>\u003Cstrong>Outils / Plateformes\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Plateformes Analytics\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Google Analytics 4 (GA4)\u003C/li>\n\u003Cli>Adobe Analytics\u003C/li>\n\u003Cli>Amplitude\u003C/li>\n\u003Cli>Autres plateformes analytics selon les besoins\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Gestion des tags / Implémentation de la mesure\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Google Tag Manager\u003C/li>\n\u003Cli>Adobe Launch\u003C/li>\n\u003Cli>Tealium iQ\u003C/li>\n\u003Cli>Autres outils de gestion de tags selon l’environnement client\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Plateformes de gestion des cookies / du consentement\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>OneTrust\u003C/li>\n\u003Cli>TrustArc\u003C/li>\n\u003Cli>Osano\u003C/li>\n\u003Cli>Usercentrics\u003C/li>\n\u003Cli>Autres plateformes de gestion du consentement et de la confidentialité selon l’environnement client\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>QA / Débogage / Validation\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Outils développeur de navigateurs\u003C/li>\n\u003Cli>Tag Assistant\u003C/li>\n\u003Cli>Adobe Experience Platform Debugger\u003C/li>\n\u003Cli>ObservePoint\u003C/li>\n\u003Cli>Autres outils de QA et de validation de la mesure selon les besoins\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>CDP / Collecte d’événements / Plateformes de données clients\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Segment\u003C/li>\n\u003Cli>mParticle\u003C/li>\n\u003Cli>Adobe Experience Platform\u003C/li>\n\u003Cli>Iterable\u003C/li>\n\u003Cli>Autres CDP, plateformes de collecte d’événements et de messagerie client selon l’environnement client\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Qualifications&nbsp;souhaitées\u003C/strong>&nbsp;\u003C/h3>\n\u003Cul>\n\u003Cli>Certification Google Analytics ou parcours de formation GA4 équivalent\u003C/li>\n\u003Cli>Formation Google Tag Manager ou cursus équivalent en gestion de tags\u003C/li>\n\u003Cli>Formation à la plateforme Adobe Analytics\u003C/li>\n\u003Cli>Formation Adobe Launch ou formation liée à l’implémentation\u003C/li>\n\u003Cli>Formation en confidentialité, consentement ou implémentation analytics\u003C/li>\n\u003Cli>Formations complémentaires sur les plateformes analytics, CDP, gestion du consentement ou outils d’implémentation\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Si vous ne possédez pas toutes les qualifications mentionnées ou si vous avez des lacunes dans votre parcours, nous vous encourageons à postuler. À&nbsp;Valtech, nous reconnaissons la richesse des talents et valorisons la pluralité des perspectives ainsi que la soif d’apprendre.\u003C/strong>&nbsp;\u003C/p>\n\n\u003Ch3>\u003Cstrong>Engagement pour&nbsp;l’inclusion\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>Nous concevons des expériences qui conviennent à toutes les personnes — et cela commence par nos équipes. À&nbsp;Valtech, nous avons à cœur de bâtir une culture inclusive où chaque individu se sent soutenu pour grandir, s'épanouir et atteindre ses objectifs. Quel que soit votre parcours, vous avez votre place.&nbsp;Explorez notre site Diversité et Inclusion&nbsp;pour&nbsp;en savoir plus sur nos actions en faveur d’un&nbsp;Valtech&nbsp;plus équitable.&nbsp;\u003C/p>\n\n\u003Ch3>\u003Cstrong>Bénéfices&nbsp;et&nbsp;avantages\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>Valtech offre un programme d’avantages sociaux complet, en vigueur après trois mois de service continu :\u003C/p>\n\u003Cul>\n\u003Cli>Un \u003Cstrong>régime d’assurance complet\u003C/strong>, avec la possibilité de choisir le module qui répond le mieux à vos besoins — Or, Argent ou Bronze. Selon le module sélectionné, l’employeur peut contribuer jusqu’à 80 % de votre couverture. Ce régime comprend des assurances invalidité \u003Cstrong>de courte et de longue durée\u003C/strong>.\u003C/li>\n\u003Cli>\u003Cstrong>Dialogue via Sun Life\u003C/strong> vous donne accès à des services de soins de santé virtuels, vous permettant de consulter un professionnel de la santé pour des urgences, des renouvellements d’ordonnance, et plus encore. Vous avez également accès au \u003Cstrong>Programme d’aide aux employés et à leur famill\u003C/strong>e, ainsi qu’à un programme complet de soutien en santé mentale.\u003C/li>\n\u003Cli>Un \u003Cstrong>Compte de dépenses\u003C/strong> personnel de $500, pouvant être utilisé pour des remboursements de soins de santé, des abonnements au gym, des passes de transport en commun, des fournitures de bureau ou des contributions à votre REER par l’intermédiaire de Valtech.\u003C/li>\n\u003Cli>Un \u003Cstrong>régime de retraite\u003C/strong> dans lequel Valtech égalera 100% de vos contributions à votre REER par l’entremise d’un Régime de participation différée aux bénéfices (RPDB), jusqu’à un maximum de 4 %. Vous pouvez commencer à cotiser à votre REER immédiatement, et au RPDB après 3 mois. L’acquisition des droits du RPDB est complétée après 24 mois de service.\u003C/li>\n\u003Cli>L’accès à un \u003Cstrong>programme de vacances flexibles\u003C/strong> selon la politique de Valtech pour soutenir votre équilibre travail-vie personnelle, comprenant 5 jours disponibles pendant votre période de probation et un montant au prorata pour le reste de l’année.\u003C/li>\n\u003Cli>Un\u003Cstrong> remboursement de technologie personnelle\u003C/strong> — $30/mois offert à chaque employé dès le premier jour.\u003C/li>\n\u003Cli>Nous fermons durant les \u003Cstrong>vacances d’hiver\u003C/strong> et offrons des\u003Cstrong> horaires flexibles \u003C/strong>tout au long de l’année, afin que vous puissiez profiter des après-midi ensoleillées du vendredi — pourvu que vos heures hebdomadaires soient complétées.\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Processus de&nbsp;recrutement\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>Une&nbsp;fois&nbsp;votre&nbsp;candidature&nbsp;envoyée,&nbsp;notre&nbsp;équipe Talent Acquisition&nbsp;l’examinera&nbsp;sous&nbsp;quelques&nbsp;jours. Si&nbsp;vos&nbsp;compétences&nbsp;et&nbsp;votre&nbsp;expérience&nbsp;correspondent au poste, nous vous&nbsp;contacterons&nbsp;pour les&nbsp;prochaines&nbsp;étapes.&nbsp;\u003C/p>\n\u003Cp>⚠️&nbsp;&nbsp;Attention&nbsp;aux fraudes : n’interagissez qu’avec des adresses&nbsp;e-mail&nbsp;officielles se terminant par @valtech.com.&nbsp;\u003C/p>\n\u003Cp>Nous&nbsp;nous&nbsp;engageons&nbsp;en&nbsp;faveur&nbsp;de&nbsp;l’inclusion&nbsp;et de&nbsp;l’accessibilité. Si vous&nbsp;avez&nbsp;besoin&nbsp;d’un&nbsp;aménagement&nbsp;raisonnable&nbsp;pendant le processus de&nbsp;recrutement,&nbsp;veuillez&nbsp;l’indiquer&nbsp;dans&nbsp;votre&nbsp;candidature&nbsp;ou&nbsp;en&nbsp;informer&nbsp;votre&nbsp;Talent Partner.&nbsp;\u003C/p>\n\n\u003Ch3>\u003Cstrong>À&nbsp;propos&nbsp;de Valtech\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>Valtech est&nbsp;une&nbsp;entreprise&nbsp;d’innovation&nbsp;et&nbsp;d’expérience&nbsp;qui a pour vocation&nbsp;d’offrir&nbsp;une&nbsp;meilleure&nbsp;façon&nbsp;d'appréhender&nbsp;le monde. En&nbsp;combinant&nbsp;expertises,&nbsp;secteurs&nbsp;et cultures, nous&nbsp;aidons&nbsp;les marques à&nbsp;créer&nbsp;de la&nbsp;valeur&nbsp;dans un monde de plus&nbsp;en&nbsp;plus digital.&nbsp;\u003C/p>\n\u003Cp>À&nbsp;l’intersection&nbsp;des données, de&nbsp;l’IA, de la&nbsp;créativité&nbsp;et de la&nbsp;technologie, nous&nbsp;accompagnons&nbsp;la transformation de&nbsp;grandes&nbsp;entreprises&nbsp;telles&nbsp;que&nbsp;L’Oréal, Mars, Audi, P&amp;G, Volkswagen Dolby, et bien&nbsp;d’autres.&nbsp;\u003C/p>\n\u003Cp>À Valtech, la transformation ne se&nbsp;limite&nbsp;pas aux&nbsp;discours. Nous la&nbsp;concrétisons. Nos&nbsp;collaborateurs&nbsp;sont&nbsp;au&nbsp;cœur&nbsp;de&nbsp;notre&nbsp;succès, et nous&nbsp;cultivons&nbsp;un&nbsp;environnement&nbsp;où&nbsp;chaque&nbsp;talent&nbsp;peut&nbsp;s’épanouir,&nbsp;évoluer&nbsp;et&nbsp;innover.&nbsp;\u003C/p>\n\u003Cp>Prêt·e&nbsp;à imaginer la&nbsp;suite ?&nbsp;Rejoignez-nous.&nbsp;\u003C/p>\n\u003Cp>Conformément à la loi allemande sur l'égalité de traitement et à son équivalent français, les offres d'emploi doivent être publiées de manière non sexiste. Nous utilisons la mention pour préciser que ce poste est ouvert à tous les genres dans ces pays, même si le titre du poste lui-même peut être traduit ou interprété comme « masculin » en allemand ou en français.&nbsp;\u003C/p>","Opportunité \nÀ Valtech, vous trouverez un environnement propice à l’apprentissage continu, à l’impact concret et à la croissance professionnelle. Que vous développiez de nouvelles solutions digitales, remettiez en question les idées reçues ou construisiez la prochaine génération d’expériences client, votre travail contribuera à transformer les secteurs d'activité. \nNous sommes fiers de: \n\nNotre travail et l'innovation que nous encourageons \nNos valeurs : « share, dare, care » \nUne culture d'entreprise qui favorise la créativité, la diversité et l'autonomie \nNotre structure mondiale sans frontières, qui permet une collaboration fluide \n\nLa maîtrise de l'anglais est requise, car le rôle implique des communications régulières avec des clients et des collègues situés à l'extérieur du Québec.\nRôle \nEn tant que Technical Analytics Consultant Senior, l'innovation en matière d'expérience vous passionne et vous souhaitez sans cesse repousser les limites du possible. Vous apportez 4+ années d'expérience, un esprit de développement personnel et la volonté d'avoir un impact durable. \nVous vous épanouirez dans ce rôle si vous êtes une personne: \n\nCurieuse et capable de résoudre des problématiques complexes et de remettre en question les pratiques établies \nValorisant la collaboration et le partage des connaissances au sein d’une équipe \nEnthousiaste à l’idée de travailler à l’intersection de la technologie, de la créativité et des données \nAyant une expérience avérée des pratiques agiles et du conseil (un plus) \n\nResponsabilités du poste \n\nPiloter des stratégies de mesure complexes, incluant les volets de balisage, d’instrumentation et de mise en œuvre, à travers plusieurs domaines métier, canaux, plateformes ou groupes de parties prenantes.\nDéfinir des stratégies de mesure et des approches d’implémentation alignées avec les enjeux business, les exigences de reporting, les besoins d’expérimentation, les comportements de consentement et les usages des données en aval.\nTraduire des besoins métiers et parties prenantes parfois ambigus en plans de mesure structurés, cadres d’événements, exigences de tracking, conceptions d’implémentation et recommandations actionnables.\nPiloter et guider la conception des événements, l’architecture de balisage, les comportements de tracking tenant compte du consentement, la stratégie de QA et la configuration des plateformes nécessaires pour garantir une mesure fiable et scalable.\nDéfinir et renforcer les bonnes pratiques en matière de plans de mesure, conventions de nommage des événements, logique des paramètres, exigences de data layer, documentation de tracking et processus de validation.\nDiriger les audits d’implémentation et identifier les écarts, risques, inefficacités et opportunités d’amélioration de la qualité et de la cohérence de la mesure.\nAgir en tant que partenaire senior auprès des clients et des parties prenantes internes en conseillant sur les impacts liés à la mesure, les compromis d’implémentation, les stratégies de collecte de données, les considérations de confidentialité et les priorités d’instrumentation.\nCollaborer avec les Data Analysts, CRO Analysts, spécialistes SEO / GEO, Analytics Engineers, Data Engineers et Architectes afin d’aligner les solutions de mesure sur les besoins de reporting, les réalités des plateformes et les objectifs business.\nExaminer et améliorer les implémentations existantes afin d’accroître la clarté, la scalabilité, la conformité au consentement, la cohérence et l’utilité des données.\nContribuer aux propositions commerciales, au développement des compétences et au leadership intellectuel interne lorsque l’expertise en mesure est requise.\nIncarner une forte discipline de gouvernance en renforçant les exigences en matière de confidentialité, de consentement, de qualité des données et de standards d’implémentation sur l’ensemble des missions.\n\n\nQualifications requises \nAfin d’être éligible à ce poste, vous devez posséder les qualifications essentielles suivantes: \n\nSolide expertise opérationnelle en mesure digitale, tracking événementiel, stratégies de balisage et implémentation analytics.\nForte capacité à définir des approches de mesure, des cadres d’événements et des stratégies d’instrumentation dans des environnements métiers complexes.\nCompétence avancée dans la traduction de concepts techniques de tracking en recommandations claires et pertinentes pour les parties prenantes métier.\nTrès bonne compréhension des systèmes de gestion de tags, des data layers, des comportements de consentement, de la gouvernance des cookies et des parcours événementiels clients.\nExcellentes compétences en résolution de problèmes et en pensée systémique à travers les plateformes, les implémentations et les dépendances des données en aval.\nCapacité à travailler de manière autonome dans des environnements ambigus et à structurer des besoins de mesure peu définis.\nExcellentes compétences écrites et orales en anglais, y compris la capacité à présenter à un niveau exécutif et à gérer les parties prenantes.\nCapacité à influencer sans autorité directe et à élever la qualité des livrables des équipes.\nGrande attention aux détails tout en équilibrant rapidité, pragmatisme et valeur business.\nCapacité à collaborer efficacement avec des équipes distribuées à travers les Amériques et sur plusieurs disciplines.\n\n\n\nOutils / Plateformes\nPlateformes Analytics\n\nGoogle Analytics 4 (GA4)\nAdobe Analytics\nAmplitude\nAutres plateformes analytics selon les besoins\n\nGestion des tags / Implémentation de la mesure\n\nGoogle Tag Manager\nAdobe Launch\nTealium iQ\nAutres outils de gestion de tags selon l’environnement client\n\nPlateformes de gestion des cookies / du consentement\n\nOneTrust\nTrustArc\nOsano\nUsercentrics\nAutres plateformes de gestion du consentement et de la confidentialité selon l’environnement client\n\nQA / Débogage / Validation\n\nOutils développeur de navigateurs\nTag Assistant\nAdobe Experience Platform Debugger\nObservePoint\nAutres outils de QA et de validation de la mesure selon les besoins\n\nCDP / Collecte d’événements / Plateformes de données clients\n\nSegment\nmParticle\nAdobe Experience Platform\nIterable\nAutres CDP, plateformes de collecte d’événements et de messagerie client selon l’environnement client\n\n\nQualifications souhaitées \n\nCertification Google Analytics ou parcours de formation GA4 équivalent\nFormation Google Tag Manager ou cursus équivalent en gestion de tags\nFormation à la plateforme Adobe Analytics\nFormation Adobe Launch ou formation liée à l’implémentation\nFormation en confidentialité, consentement ou implémentation analytics\nFormations complémentaires sur les plateformes analytics, CDP, gestion du consentement ou outils d’implémentation\n\n\nSi vous ne possédez pas toutes les qualifications mentionnées ou si vous avez des lacunes dans votre parcours, nous vous encourageons à postuler. À Valtech, nous reconnaissons la richesse des talents et valorisons la pluralité des perspectives ainsi que la soif d’apprendre. \n\nEngagement pour l’inclusion \nNous concevons des expériences qui conviennent à toutes les personnes — et cela commence par nos équipes. À Valtech, nous avons à cœur de bâtir une culture inclusive où chaque individu se sent soutenu pour grandir, s'épanouir et atteindre ses objectifs. Quel que soit votre parcours, vous avez votre place. Explorez notre site Diversité et Inclusion pour en savoir plus sur nos actions en faveur d’un Valtech plus équitable. \n\nBénéfices et avantages \nValtech offre un programme d’avantages sociaux complet, en vigueur après trois mois de service continu :\n\nUn régime d’assurance complet, avec la possibilité de choisir le module qui répond le mieux à vos besoins — Or, Argent ou Bronze. Selon le module sélectionné, l’employeur peut contribuer jusqu’à 80 % de votre couverture. Ce régime comprend des assurances invalidité de courte et de longue durée.\nDialogue via Sun Life vous donne accès à des services de soins de santé virtuels, vous permettant de consulter un professionnel de la santé pour des urgences, des renouvellements d’ordonnance, et plus encore. Vous avez également accès au Programme d’aide aux employés et à leur famille, ainsi qu’à un programme complet de soutien en santé mentale.\nUn Compte de dépenses personnel de $500, pouvant être utilisé pour des remboursements de soins de santé, des abonnements au gym, des passes de transport en commun, des fournitures de bureau ou des contributions à votre REER par l’intermédiaire de Valtech.\nUn régime de retraite dans lequel Valtech égalera 100% de vos contributions à votre REER par l’entremise d’un Régime de participation différée aux bénéfices (RPDB), jusqu’à un maximum de 4 %. Vous pouvez commencer à cotiser à votre REER immédiatement, et au RPDB après 3 mois. L’acquisition des droits du RPDB est complétée après 24 mois de service.\nL’accès à un programme de vacances flexibles selon la politique de Valtech pour soutenir votre équilibre travail-vie personnelle, comprenant 5 jours disponibles pendant votre période de probation et un montant au prorata pour le reste de l’année.\nUn remboursement de technologie personnelle — $30/mois offert à chaque employé dès le premier jour.\nNous fermons durant les vacances d’hiver et offrons des horaires flexibles tout au long de l’année, afin que vous puissiez profiter des après-midi ensoleillées du vendredi — pourvu que vos heures hebdomadaires soient complétées.\n\n\nProcessus de recrutement \nUne fois votre candidature envoyée, notre équipe Talent Acquisition l’examinera sous quelques jours. Si vos compétences et votre expérience correspondent au poste, nous vous contacterons pour les prochaines étapes. \n⚠️  Attention aux fraudes : n’interagissez qu’avec des adresses e-mail officielles se terminant par @valtech.com. \nNous nous engageons en faveur de l’inclusion et de l’accessibilité. Si vous avez besoin d’un aménagement raisonnable pendant le processus de recrutement, veuillez l’indiquer dans votre candidature ou en informer votre Talent Partner. \n\nÀ propos de Valtech \nValtech est une entreprise d’innovation et d’expérience qui a pour vocation d’offrir une meilleure façon d'appréhender le monde. En combinant expertises, secteurs et cultures, nous aidons les marques à créer de la valeur dans un monde de plus en plus digital. \nÀ l’intersection des données, de l’IA, de la créativité et de la technologie, nous accompagnons la transformation de grandes entreprises telles que L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, et bien d’autres. \nÀ Valtech, la transformation ne se limite pas aux discours. Nous la concrétisons. Nos collaborateurs sont au cœur de notre succès, et nous cultivons un environnement où chaque talent peut s’épanouir, évoluer et innover. \nPrêt·e à imaginer la suite ? Rejoignez-nous. \nConformément à la loi allemande sur l'égalité de traitement et à son équivalent français, les offres d'emploi doivent être publiées de manière non sexiste. Nous utilisons la mention pour préciser que ce poste est ouvert à tous les genres dans ces pays, même si le titre du poste lui-même peut être traduit ou interprété comme « masculin » en allemand ou en français.",1775662880000,"2026-04-08 17:42:54","2026-04-07T18:34:33.000Z",{"jsonldValid":24,"jsonld":29},{"id":87,"slug":88,"title":72,"companyname":73,"companylogo":74,"companyTagline":75,"companyIndustry":76,"city":89,"country":13,"remote":14,"employmentType":90,"department":79,"content_html":91,"content_text":92,"years":20,"createdAt":82,"updatedAtISO":83,"postedAtISO":93,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":94},"6175f696f32d618b83442aaf2e45b2134a13ccf3f1c63d59af4d5c0c6ad7277d","technical-analytics-consultant-senior-at-valtech-dde6dd3e1d","Canada - Remote",[16],"\u003Cp>\u003Cspan>Why Valtech? \u003C/span>\u003Cspan>We’re\u003C/span> \u003Cspan>the\u003C/span> \u003Cspan>experience\u003C/span>\u003Cspan> innovation company \u003C/span>\u003Cspan>- \u003C/span>\u003Cspan>a\u003C/span>\u003Cspan> trusted partner\u003C/span>\u003Cspan> to the world’s most recognized brands. To our people we offer \u003C/span>\u003Cspan>growth opportunities, \u003C/span>\u003Cspan>a \u003C/span>\u003Cspan>values\u003C/span>\u003Cspan>-driven culture, \u003C/span>\u003Cspan>international \u003C/span>\u003Cspan>careers\u003C/span>\u003Cspan> and the chance to shape the future of experience.\u003C/span>&nbsp;\u003C/p>\n\u003Ch3>\u003Cstrong>The opportunity\u003C/strong>\u003C/h3>\n\u003Cp>At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.&nbsp;\u003C/p>\n\u003Cp>We are proud of:&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>The work we do and the innovation we drive&nbsp;\u003C/li>\n\u003Cli>Our values of share, care and dare&nbsp;\u003C/li>\n\u003Cli>A workplace culture that fosters creativity, diversity and autonomy&nbsp;\u003C/li>\n\u003Cli>Our borderless, global framework, which enables seamless collaboration&nbsp;\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>The role&nbsp;\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>\u003Cstrong>\u003Cspan>Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role.&nbsp;\u003C/span>\u003C/strong>\u003Cspan>For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.\u003C/span>\u003C/p>\n\u003Cp>As a \u003Cstrong>Technical Analytics Consultant Senior\u003C/strong>, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring\u003Cstrong> 4+ YEARS\u003C/strong>&nbsp;of experience, a growth mindset and a drive to make a lasting impact.&nbsp;\u003C/p>\n\u003Cp>You will thrive in this role if you are:&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>A curious problem solver who challenges the status quo&nbsp;\u003C/li>\n\u003Cli>A collaborator who values teamwork and knowledge-sharing&nbsp;\u003C/li>\n\u003Cli>Excited by the intersection of technology, creativity and data&nbsp;\u003C/li>\n\u003Cli>Experienced in Agile methodologies and consulting (a plus)&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Role responsibilities\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead complex measurement strategy, tagging, instrumentation, and implementation workstreams across multiple business areas, channels, platforms, or stakeholder groups.\u003C/li>\n\u003Cli>Define measurement strategies and implementation approaches that align business questions, reporting requirements, experimentation needs, consent behaviors, and downstream data usage.\u003C/li>\n\u003Cli>Translate ambiguous business and stakeholder needs into structured measurement plans, event frameworks, tracking requirements, implementation designs, and actionable recommendations.\u003C/li>\n\u003Cli>Own and guide event design, tagging architecture, consent-aware tracking behavior, QA strategy, and platform configuration needed to support reliable and scalable measurement.\u003C/li>\n\u003Cli>Establish and reinforce best practices for measurement plans, event naming conventions, parameter logic, data layer requirements, tracking documentation, and validation processes.\u003C/li>\n\u003Cli>Lead implementation audits and identify gaps, risks, inefficiencies, and opportunities to improve measurement quality and consistency.\u003C/li>\n\u003Cli>Serve as a senior partner to client and internal stakeholders by advising on measurement implications, implementation tradeoffs, data collection strategy, privacy considerations, and instrumentation priorities.\u003C/li>\n\u003Cli>Collaborate with Data Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, Data Engineers, and Architects to align measurement solutions with reporting needs, platform realities, and business objectives.\u003C/li>\n\u003Cli>Review and improve existing implementations to increase clarity, scalability, consent compliance, consistency, and usefulness.\u003C/li>\n\u003Cli>Support proposal work, capability building, and internal thought leadership where measurement expertise is needed.\u003C/li>\n\u003Cli>Model strong governance discipline by reinforcing privacy, consent, data-quality, and implementation-standard expectations across engagements.\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Must have qualifications\u003C/strong>\u003C/h3>\n\u003Cp>To be considered for this role, you must meet the following essential qualifications:&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>Deep working knowledge of digital measurement, event tracking, tagging strategy, and analytics implementation.\u003C/li>\n\u003Cli>Strong ability to define measurement approaches, event frameworks, and instrumentation strategies in complex business environments.\u003C/li>\n\u003Cli>Advanced skill in translating technical tracking concepts into clear, business-relevant recommendations for stakeholders.\u003C/li>\n\u003Cli>Strong understanding of tag management, data layers, consent behaviors, cookie governance, and customer event flows.\u003C/li>\n\u003Cli>Strong troubleshooting and systems-thinking skills across platforms, implementations, and downstream data dependencies.\u003C/li>\n\u003Cli>Ability to operate independently in ambiguous situations and bring structure to loosely defined measurement needs.\u003C/li>\n\u003Cli>Strong written and verbal communication skills in English, including executive-level presentation and stakeholder management capability.\u003C/li>\n\u003Cli>Ability to influence without direct authority and elevate the quality of delivery across teams.\u003C/li>\n\u003Cli>Strong attention to detail while balancing speed, practicality, and business usefulness.\u003C/li>\n\u003Cli>Ability to collaborate effectively across distributed teams in the Americas and across multiple disciplines.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Tools / Platforms\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Analytics Platforms\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Google Analytics 4 (GA4)\u003C/li>\n\u003Cli>Adobe Analytics\u003C/li>\n\u003Cli>Amplitude\u003C/li>\n\u003Cli>Other analytics platforms as needed\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Tag Management / Measurement Implementation\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Google Tag Manager\u003C/li>\n\u003Cli>Adobe Launch\u003C/li>\n\u003Cli>Tealium iQ\u003C/li>\n\u003Cli>Other tag management tools as relevant to the client environment\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Cookie / Consent Management Platforms\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>OneTrust\u003C/li>\n\u003Cli>TrustArc\u003C/li>\n\u003Cli>Osano\u003C/li>\n\u003Cli>Usercentrics\u003C/li>\n\u003Cli>Other cookie consent and privacy management platforms as relevant to the client environment\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>QA / Debugging / Validation\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Browser developer tools\u003C/li>\n\u003Cli>Tag Assistant\u003C/li>\n\u003Cli>Adobe Experience Platform Debugger\u003C/li>\n\u003Cli>ObservePoint\u003C/li>\n\u003Cli>Other measurement QA and validation tools as needed\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>CDP / Event Collection / Customer Data Platforms\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Segment\u003C/li>\n\u003Cli>mParticle\u003C/li>\n\u003Cli>Adobe Experience Platform\u003C/li>\n\u003Cli>io\u003C/li>\n\u003Cli>Other CDP, event collection, and customer messaging platforms as relevant to the client environment\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Nice to have qualifications \u003C/strong>&nbsp;\u003C/h3>\n\u003Cul>\n\u003Cli>Google Analytics certification or equivalent GA4 learning path\u003C/li>\n\u003Cli>Google Tag Manager training or equivalent tag management coursework\u003C/li>\n\u003Cli>Adobe Analytics platform training\u003C/li>\n\u003Cli>Adobe Launch or related implementation training\u003C/li>\n\u003Cli>Privacy, consent, or analytics implementation training\u003C/li>\n\u003Cli>Additional platform training across analytics, CDP, consent management, or implementation tools as relevant\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cspan>If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.\u003C/span>&nbsp;\u003C/strong>\u003C/p>\n\n\u003Ch3>\u003Cstrong>Commitment to reaching all kinds of people\u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity &amp; Inclusion site&nbsp;to see how we’re creating a more equitable Valtech for all.&nbsp;\u003C/p>\n\u003Ch3>&nbsp;\u003C/h3>\n\u003Ch3>\u003Cstrong>The benefits \u003C/strong>&nbsp;\u003C/h3>\n\u003Cp>Valtech offers a comprehensive benefits package effective after three months of continuous service:\u003C/p>\n\u003Cul>\n\u003Cli>A \u003Cstrong>comprehensive insurance plan\u003C/strong>, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes \u003Cstrong>short- and long-term disability coverage\u003C/strong>.\u003C/li>\n\u003Cli>\u003Cstrong>Dialogue via Sun Life\u003C/strong> provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the \u003Cstrong>Employee and Family Assistance Program\u003C/strong>, as well as a \u003Cstrong>complete mental health support program\u003C/strong>.\u003C/li>\n\u003Cli>A \u003Cstrong>$500 Personal Spending Account\u003C/strong>, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.\u003C/li>\n\u003Cli>A \u003Cstrong>retirement plan\u003C/strong> where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.&nbsp;\u003C/li>\n\u003Cli>Access to a \u003Cstrong>flexible vacation under Valtech's policy\u003C/strong> to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.\u003C/li>\n\u003Cli>\u003Cstrong>Personal Technology Reimbursement\u003C/strong> – $30/month for every employee-offered on day 1.&nbsp;\u003C/li>\n\u003Cli>We close during the \u003Cstrong>winter holidays\u003C/strong> and \u003Cstrong>offer flexible scheduling\u003C/strong> throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.\u003C/li>\n\u003C/ul>\n\n\u003Ch3>\u003Cstrong>Your application process\u003C/strong>\u003C/h3>\n\u003Cp>Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. \u003Cspan>Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.\u003C/span>\u003C/p>\n\u003Cp>⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.\u003C/p>\n\u003Cp>We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.&nbsp;\u003C/p>\n\n\u003Ch3>\u003Cstrong>About Valtech\u003C/strong>\u003C/h3>\n\u003Cp>Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.&nbsp;\u003C/p>\n\u003Cp>At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&amp;G, Volkswagen Dolby, and more.&nbsp;\u003C/p>\n\u003Cp>At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.&nbsp;\u003C/p>\n\u003Cp>Are you ready to create what’s next? Join us.\u003C/p>","Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. \nThe opportunity\nAt Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. \nWe are proud of: \n\nThe work we do and the innovation we drive \nOur values of share, care and dare \nA workplace culture that fosters creativity, diversity and autonomy \nOur borderless, global framework, which enables seamless collaboration \n\n\nThe role  \nPlease note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.\nAs a Technical Analytics Consultant Senior, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 4+ YEARS of experience, a growth mindset and a drive to make a lasting impact. \nYou will thrive in this role if you are: \n\nA curious problem solver who challenges the status quo \nA collaborator who values teamwork and knowledge-sharing \nExcited by the intersection of technology, creativity and data \nExperienced in Agile methodologies and consulting (a plus) \n\nRole responsibilities\n\nLead complex measurement strategy, tagging, instrumentation, and implementation workstreams across multiple business areas, channels, platforms, or stakeholder groups.\nDefine measurement strategies and implementation approaches that align business questions, reporting requirements, experimentation needs, consent behaviors, and downstream data usage.\nTranslate ambiguous business and stakeholder needs into structured measurement plans, event frameworks, tracking requirements, implementation designs, and actionable recommendations.\nOwn and guide event design, tagging architecture, consent-aware tracking behavior, QA strategy, and platform configuration needed to support reliable and scalable measurement.\nEstablish and reinforce best practices for measurement plans, event naming conventions, parameter logic, data layer requirements, tracking documentation, and validation processes.\nLead implementation audits and identify gaps, risks, inefficiencies, and opportunities to improve measurement quality and consistency.\nServe as a senior partner to client and internal stakeholders by advising on measurement implications, implementation tradeoffs, data collection strategy, privacy considerations, and instrumentation priorities.\nCollaborate with Data Analysts, CRO Analysts, SEO / GEO Specialists, Analytics Engineers, Data Engineers, and Architects to align measurement solutions with reporting needs, platform realities, and business objectives.\nReview and improve existing implementations to increase clarity, scalability, consent compliance, consistency, and usefulness.\nSupport proposal work, capability building, and internal thought leadership where measurement expertise is needed.\nModel strong governance discipline by reinforcing privacy, consent, data-quality, and implementation-standard expectations across engagements.\n\n\nMust have qualifications\nTo be considered for this role, you must meet the following essential qualifications: \n\nDeep working knowledge of digital measurement, event tracking, tagging strategy, and analytics implementation.\nStrong ability to define measurement approaches, event frameworks, and instrumentation strategies in complex business environments.\nAdvanced skill in translating technical tracking concepts into clear, business-relevant recommendations for stakeholders.\nStrong understanding of tag management, data layers, consent behaviors, cookie governance, and customer event flows.\nStrong troubleshooting and systems-thinking skills across platforms, implementations, and downstream data dependencies.\nAbility to operate independently in ambiguous situations and bring structure to loosely defined measurement needs.\nStrong written and verbal communication skills in English, including executive-level presentation and stakeholder management capability.\nAbility to influence without direct authority and elevate the quality of delivery across teams.\nStrong attention to detail while balancing speed, practicality, and business usefulness.\nAbility to collaborate effectively across distributed teams in the Americas and across multiple disciplines.\n\nTools / Platforms\nAnalytics Platforms\n\nGoogle Analytics 4 (GA4)\nAdobe Analytics\nAmplitude\nOther analytics platforms as needed\n\nTag Management / Measurement Implementation\n\nGoogle Tag Manager\nAdobe Launch\nTealium iQ\nOther tag management tools as relevant to the client environment\n\nCookie / Consent Management Platforms\n\nOneTrust\nTrustArc\nOsano\nUsercentrics\nOther cookie consent and privacy management platforms as relevant to the client environment\n\nQA / Debugging / Validation\n\nBrowser developer tools\nTag Assistant\nAdobe Experience Platform Debugger\nObservePoint\nOther measurement QA and validation tools as needed\n\nCDP / Event Collection / Customer Data Platforms\n\nSegment\nmParticle\nAdobe Experience Platform\nio\nOther CDP, event collection, and customer messaging platforms as relevant to the client environment\n\n\nNice to have qualifications  \n\nGoogle Analytics certification or equivalent GA4 learning path\nGoogle Tag Manager training or equivalent tag management coursework\nAdobe Analytics platform training\nAdobe Launch or related implementation training\nPrivacy, consent, or analytics implementation training\nAdditional platform training across analytics, CDP, consent management, or implementation tools as relevant\n\nIf you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. \n\nCommitment to reaching all kinds of people \nWe design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. \n \nThe benefits  \nValtech offers a comprehensive benefits package effective after three months of continuous service:\n\nA comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.\nDialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.\nA $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.\nA retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service. \nAccess to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.\nPersonal Technology Reimbursement – $30/month for every employee-offered on day 1. \nWe close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.\n\n\nYour application process\nOnce you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.\n⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.\nWe are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. \n\nAbout Valtech\nValtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. \nAt the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. \nAt Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. \nAre you ready to create what’s next? Join us.","2026-04-07T18:34:34.000Z",{"jsonldValid":24,"jsonld":29},{"id":96,"slug":97,"title":98,"companyname":99,"companylogo":100,"companyTagline":101,"companyIndustry":102,"city":103,"country":104,"remote":24,"employmentType":105,"department":106,"content_html":107,"content_text":108,"years":20,"createdAt":109,"updatedAtISO":110,"postedAtISO":111,"hasSalary":24,"salaryMin":112,"salaryMax":113,"currency":114,"schema":115},"d08a13ef36862f49cc52bf4220af665437071ef8508b0e2fb46918adb20b5683","business-development-representative-at-flowcode-cf8398b871","Business Development Representative","Flowcode","https://logo.clearbit.com/flowcode.com","The #1 trusted QR provider for instant conversions and real-time data.","Technology, Information and Media","New York","United States",[16],"Other","\u003Cp>\u003Cstrong>Flowcode\u003C/strong>\u003C/p>\n\u003Cp>Flowcode is the leading offline to online conversion platform, committed to building direct connections between brands and fans. By integrating data-driven design with the latest QR technology, we offer contactless connections that are privacy-compliant, ultra-fast, and designed with intention. Our products enable instant, seamless engagement between the physical and digital worlds.&nbsp;\u003C/p>\n\u003Cp>This position is part of our Go-To-Market team, dedicated to serving enterprise clients within core audience segments. &nbsp; As part of this team, you'll contribute to initiatives that maintain our position as the preferred QR provider for over 70% of Fortune 500 companies.\u003C/p>\n\u003Cp>\u003Cstrong>Role\u003C/strong>\u003C/p>\n\u003Cp>The Business Development Representative (BDR) is responsible for generating new business opportunities through prospecting and outreach. The ideal candidate will build the top of our sales funnel and contribute to our Go-To-Market team’s success by identifying, engaging, and qualifying high-potential prospects.&nbsp; As part of this team, you'll contribute to initiatives that maintain our position as the preferred QR provider for over 70% of Fortune 500 companies.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities&nbsp;\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Driving growth for the business by partnering with Marketing and Sales teams to promote the Flowcode solution to key customers\u003C/li>\n\u003Cli>Research and identify potential customers through various channels, including phone, email using LinkedIn Sales Navigator, zoominfo and hubspot etc\u003C/li>\n\u003Cli>Initiate contact with prospects, build rapport, and communicate our product’s value effectively\u003C/li>\n\u003Cli>Assess prospect needs and qualify leads for handoff to Account Executives\u003C/li>\n\u003Cli>Log interactions and maintain accurate data in the CRM to ensure seamless collaboration with the sales team\u003C/li>\n\u003Cli>Gather feedback from prospects to inform product and marketing strategies\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1+ years in a sales, customer service, or BDR role, ideally in SaaS or technology.\u003C/li>\n\u003Cli>Strong verbal and written communication skills as well as qualification skills to effectively speak to customers&nbsp;\u003C/li>\n\u003Cli>Highly motivated by goals and KPIs, with a track record of meeting targets\u003C/li>\n\u003Cli>Strong prospecting and lead generation skills\u003C/li>\n\u003Cli>Strong track record using effective time management and organizational skills to approach each day\u003C/li>\n\u003Cli>Comfortable using CRM software and sales enablement tools\u003C/li>\n\u003Cli>Experience in fast-paced, dynamic start-up environment with changing priorities\u003C/li>\n\u003Cli>Proven ability to work effectively within a team, sharing insights and supporting peers to achieve collective goals\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>This is an&nbsp;in-office&nbsp;role at our beautiful offices in Soho, NYC.\u003C/strong>\u003C/p>\n\u003Cp>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u003C/p>\n\u003Cp>A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.&nbsp; The current range for this role is $60-75K OTE plus equity.&nbsp;\u003C/p>","Flowcode\nFlowcode is the leading offline to online conversion platform, committed to building direct connections between brands and fans. By integrating data-driven design with the latest QR technology, we offer contactless connections that are privacy-compliant, ultra-fast, and designed with intention. Our products enable instant, seamless engagement between the physical and digital worlds. \nThis position is part of our Go-To-Market team, dedicated to serving enterprise clients within core audience segments.   As part of this team, you'll contribute to initiatives that maintain our position as the preferred QR provider for over 70% of Fortune 500 companies.\nRole\nThe Business Development Representative (BDR) is responsible for generating new business opportunities through prospecting and outreach. The ideal candidate will build the top of our sales funnel and contribute to our Go-To-Market team’s success by identifying, engaging, and qualifying high-potential prospects.  As part of this team, you'll contribute to initiatives that maintain our position as the preferred QR provider for over 70% of Fortune 500 companies.\nResponsibilities \n\nDriving growth for the business by partnering with Marketing and Sales teams to promote the Flowcode solution to key customers\nResearch and identify potential customers through various channels, including phone, email using LinkedIn Sales Navigator, zoominfo and hubspot etc\nInitiate contact with prospects, build rapport, and communicate our product’s value effectively\nAssess prospect needs and qualify leads for handoff to Account Executives\nLog interactions and maintain accurate data in the CRM to ensure seamless collaboration with the sales team\nGather feedback from prospects to inform product and marketing strategies\n\nQualifications\n\n1+ years in a sales, customer service, or BDR role, ideally in SaaS or technology.\nStrong verbal and written communication skills as well as qualification skills to effectively speak to customers \nHighly motivated by goals and KPIs, with a track record of meeting targets\nStrong prospecting and lead generation skills\nStrong track record using effective time management and organizational skills to approach each day\nComfortable using CRM software and sales enablement tools\nExperience in fast-paced, dynamic start-up environment with changing priorities\nProven ability to work effectively within a team, sharing insights and supporting peers to achieve collective goals\n\nThis is an in-office role at our beautiful offices in Soho, NYC.\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nA successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is $60-75K OTE plus equity.",1775662879000,"2026-04-08 17:42:53","2026-03-29T21:59:55.000Z",60,75000,"USD",{"jsonldValid":24,"jsonld":29},1775697420528]