[{"data":1,"prerenderedAt":102},["ShallowReactive",2],{"$fEGV4H_Gvy7tUx0cABfsUOpWUt3Tr_gr31_fn5kcYAro":3,"$fgP0wskM_NTK4ynp4ts32lnYsnCicjA-X11WMiXm5M_A":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"11be99a1123a8ea2600c59464da4e9426b41a070d27b338cb8659fa1023b191c","data-engineer-ii-at-iterable-55ddc60838","Data Engineer II","Iterable","https://logo.clearbit.com/iterable.com","Iterable is the top-rated AI-Powered Customer Communication Platform","Software Development","Hybrid - Lisbon","Portugal",false,[16],"Contract","Engineering","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>As a \u003Cstrong>Data Engineer II\u003C/strong> at Iterable, you'll build reliable data pipelines and platform capabilities that power customer-facing data movement, analytics data products, and machine learning foundations.\u003C/p>\n\u003Cp>You will own moderate-scope projects with regular guidance on newer or more ambiguous problems, while collaborating across engineering, product, infrastructure, and data science to deliver scalable, observable systems.\u003C/p>\n\u003Cp>You will help evolve our ingestion, activation, analytics, and ML data workflows while improving reliability, data quality, and operational visibility across the platform.\u003C/p>\n\u003Ch3>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Build and operate components of our next-generation data ingestion and activation platform, including source connectors, staging and transformation workflows, diffing and incremental sync logic, and integrations with Iterable bulk APIs.\u003C/li>\n\u003Cli>Improve pipeline reliability, observability, and recovery through metrics, dashboards, alerting, retries, and durable workflow execution.\u003C/li>\n\u003Cli>Develop and maintain Snowflake-based data pipelines and data-sharing workflows that improve freshness, correctness, and scalability for analytics products and customer-facing data delivery.\u003C/li>\n\u003Cli>Contribute to schema evolution, data quality checks, and operational processes that reduce discrepancies and make data systems easier to support and extend.\u003C/li>\n\u003Cli>Partner with data science and machine learning engineers to build and harden the data infrastructure behind feature generation, feature serving, model inputs, and experimentation workflows.\u003C/li>\n\u003Cli>Make thoughtful tradeoffs across batch and streaming patterns, raw-to-curated data modeling, performance, and maintainability as systems scale.\u003C/li>\n\u003Cli>Collaborate with cross-functional partners across product, frontend, platform, SRE, and customer-facing teams to define interfaces, debug issues, and deliver high-quality solutions end to end.\u003C/li>\n\u003Cli>Recommend improvements to existing processes and understand resources available to overcome unforeseen issues.\u003C/li>\n\u003Cli>Learn to proactively anticipate small roadblocks to accomplishing tasks and use knowledge of business unit processes to navigate them successfully.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>3+ years of relevant experience in data engineering, software engineering, or adjacent platform and infrastructure roles.\u003C/li>\n\u003Cli>Experience building and operating production data pipelines, ETL/ELT systems, or data platforms at scale.\u003C/li>\n\u003Cli>Strong proficiency in Python and SQL, plus familiarity with at least one additional programming language such as Scala or Java.\u003C/li>\n\u003Cli>Experience with modern data tooling and cloud platforms such as Snowflake, S3, Databricks, Postgres, Redis, or similar systems.\u003C/li>\n\u003Cli>Familiarity with orchestration and workflow concepts, and with designing batch and/or streaming data systems.\u003C/li>\n\u003Cli>Understanding of data modeling, schema evolution, incremental processing, testing, and observability for reliable data products.\u003C/li>\n\u003Cli>Desire to work in a highly remote/distributed but collaborative environment.\u003C/li>\n\u003Cli>Willingness to participate in operational support or on-call as needed.\u003C/li>\n\u003Cli>Fluency in English (verbal and written).\u003C/li>\n\u003Cli>Legally authorized to work in the EU.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Our Technology Stack:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Programming Languages: Python, SQL, Scala and/or Java\u003C/li>\n\u003Cli>Data Platforms & Databases: Snowflake, Databricks, S3, Postgres, Redis\u003C/li>\n\u003Cli>Infrastructure: AWS, Kafka, Pulsar\u003C/li>\n\u003Cli>Other Relevant Technologies: Spark, Terraform, Docker / Kubernetes, ETL/ELT orchestration\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Bonus Points\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience with Apache Spark, feature stores, or ML platform data workflows.\u003C/li>\n\u003Cli>Experience with Kafka, Pulsar, Airflow, or similar event-driven and workflow technologies.\u003C/li>\n\u003Cli>Experience with AWS and infrastructure-as-code tools such as Terraform.\u003C/li>\n\u003Cli>Experience supporting enterprise-grade data products with strict reliability, freshness, or customer delivery expectations.\u003C/li>\n\u003Cli>Experience with end-to-end, integration, or performance testing for data-intensive systems.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Perks & Benefits: \u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Competitive salaries & meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Paid Sabbatical (after 4 years tenure)\u003C/li>\n\u003Cli>Initial laptop workstation setup\u003C/li>\n\u003Cli>Teleworking Allowance\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>The base salary range for this position in Lisbon, Portugal, is €55,000 – €68,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nAs a Data Engineer II at Iterable, you'll build reliable data pipelines and platform capabilities that power customer-facing data movement, analytics data products, and machine learning foundations.\nYou will own moderate-scope projects with regular guidance on newer or more ambiguous problems, while collaborating across engineering, product, infrastructure, and data science to deliver scalable, observable systems.\nYou will help evolve our ingestion, activation, analytics, and ML data workflows while improving reliability, data quality, and operational visibility across the platform.\nHow you will make a difference:\n\nBuild and operate components of our next-generation data ingestion and activation platform, including source connectors, staging and transformation workflows, diffing and incremental sync logic, and integrations with Iterable bulk APIs.\nImprove pipeline reliability, observability, and recovery through metrics, dashboards, alerting, retries, and durable workflow execution.\nDevelop and maintain Snowflake-based data pipelines and data-sharing workflows that improve freshness, correctness, and scalability for analytics products and customer-facing data delivery.\nContribute to schema evolution, data quality checks, and operational processes that reduce discrepancies and make data systems easier to support and extend.\nPartner with data science and machine learning engineers to build and harden the data infrastructure behind feature generation, feature serving, model inputs, and experimentation workflows.\nMake thoughtful tradeoffs across batch and streaming patterns, raw-to-curated data modeling, performance, and maintainability as systems scale.\nCollaborate with cross-functional partners across product, frontend, platform, SRE, and customer-facing teams to define interfaces, debug issues, and deliver high-quality solutions end to end.\nRecommend improvements to existing processes and understand resources available to overcome unforeseen issues.\nLearn to proactively anticipate small roadblocks to accomplishing tasks and use knowledge of business unit processes to navigate them successfully.\n\nWe are looking for people who have:\n\n3+ years of relevant experience in data engineering, software engineering, or adjacent platform and infrastructure roles.\nExperience building and operating production data pipelines, ETL/ELT systems, or data platforms at scale.\nStrong proficiency in Python and SQL, plus familiarity with at least one additional programming language such as Scala or Java.\nExperience with modern data tooling and cloud platforms such as Snowflake, S3, Databricks, Postgres, Redis, or similar systems.\nFamiliarity with orchestration and workflow concepts, and with designing batch and/or streaming data systems.\nUnderstanding of data modeling, schema evolution, incremental processing, testing, and observability for reliable data products.\nDesire to work in a highly remote/distributed but collaborative environment.\nWillingness to participate in operational support or on-call as needed.\nFluency in English (verbal and written).\nLegally authorized to work in the EU.\n\nOur Technology Stack:\n\nProgramming Languages: Python, SQL, Scala and/or Java\nData Platforms & Databases: Snowflake, Databricks, S3, Postgres, Redis\nInfrastructure: AWS, Kafka, Pulsar\nOther Relevant Technologies: Spark, Terraform, Docker / Kubernetes, ETL/ELT orchestration\n\nBonus Points\n\nExperience with Apache Spark, feature stores, or ML platform data workflows.\nExperience with Kafka, Pulsar, Airflow, or similar event-driven and workflow technologies.\nExperience with AWS and infrastructure-as-code tools such as Terraform.\nExperience supporting enterprise-grade data products with strict reliability, freshness, or customer delivery expectations.\nExperience with end-to-end, integration, or performance testing for data-intensive systems.\n\nPerks & Benefits: \n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nBalance Days (additional paid holidays)\nPaid Annual Leave (22 days)\nPaid Sabbatical (after 4 years tenure)\nInitial laptop workstation setup\nTeleworking Allowance\n\nThe base salary range for this position in Lisbon, Portugal, is €55,000 – €68,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",0,1785518751000,"2026-07-31 19:26:06","2026-07-30T11:04:15.000Z","EUR",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,38,48,57,72,87],{"id":30,"slug":31,"title":32,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":33,"department":17,"content_html":34,"content_text":35,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":36,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":37},"db3e37602592c5305f47353456ff3e159614b74a8732783741faedfd5db40b22","senior-machine-learning-engineer-at-iterable-91848a6d2b","Senior Machine Learning Engineer",[16],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>We are looking for a \u003Cstrong>Senior Machine Learning Engineer\u003C/strong> to build the core Machine Learning foundations that power Nova’s agentic experiences. This role focuses on applied Machine Learning in production environments: retrieval systems, evaluation frameworks, and model integration layers that make AI features reliable, scalable, and repeatable. You will design and implement the underlying components that support rich, intelligent interactions in the Iterable platform.\u003C/p>\n\u003Cp>You will work closely with backend, frontend, and product teams to shape how Machine Learning is introduced and maintained across the company. The work blends hands-on engineering with system design, and is ideal for someone who can drive complex efforts independently, make practical architectural decisions, and collaborate in a fast-moving, cross-functional product environment.\u003C/p>\n\u003Ch3>Position Details:\u003C/h3>\n\u003Cul>\n\u003Cli>Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers.\u003C/li>\n\u003Cli>Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns.\u003C/li>\n\u003Cli>Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring.\u003C/li>\n\u003Cli>Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently.\u003C/li>\n\u003Cli>Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics.\u003C/li>\n\u003Cli>Prototype applied ML solutions to validate feasibility before investing in full builds.\u003C/li>\n\u003Cli>Ensure secure, robust handling of data used in ML workflows and retrieval operations.\u003C/li>\n\u003Cli>Collaborate with product, design, and engineering to align ML system design with user experience and product goals.\u003C/li>\n\u003Cli>Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Ch3>The Ideal Candidate Will Be/Have:\u003C/h3>\n\u003Cul>\n\u003Cli>5+ years of experience as a Machine Learning Engineer or similar role focused on production systems.\u003C/li>\n\u003Cli>Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.\u003C/li>\n\u003Cli>Experience with retrieval systems, vector databases, search technologies, or RAG architectures.\u003C/li>\n\u003Cli>Prior work integrating ML or LLM-powered features into production applications.\u003C/li>\n\u003Cli>Understanding of ML evaluation techniques, experimentation design, and failure analysis.\u003C/li>\n\u003Cli>Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.\u003C/li>\n\u003Cli>Strong communication and collaboration skills in a distributed environment.\u003C/li>\n\u003C/ul>\n\u003Ch3>Bonus Points:\u003C/h3>\n\u003Cul>\n\u003Cli>Experience building ML or LLM platforms, tooling, or developer-facing frameworks.\u003C/li>\n\u003Cli>Prior work with embeddings, search–ranking systems, or advanced RAG architectures.\u003C/li>\n\u003Cli>Familiarity with event-driven systems or streaming architectures.\u003C/li>\n\u003Cli>Experience with model observability, performance monitoring, or proactive regression detection.\u003C/li>\n\u003Cli>Background in personalization, recommendations, or applied NLP.\u003C/li>\n\u003Cli>Experience working in remote-first engineering teams.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What we offer \u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Competitive salaries & meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Community Days (days for us to give back to the community) \u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Global Lifestyle Reimbursement Account\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>The base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!We are looking for a Senior Machine Learning Engineer to build the core Machine Learning foundations that power Nova’s agentic experiences. This role focuses on applied Machine Learning in production environments: retrieval systems, evaluation frameworks, and model integration layers that make AI features reliable, scalable, and repeatable. You will design and implement the underlying components that support rich, intelligent interactions in the Iterable platform.\nYou will work closely with backend, frontend, and product teams to shape how Machine Learning is introduced and maintained across the company. The work blends hands-on engineering with system design, and is ideal for someone who can drive complex efforts independently, make practical architectural decisions, and collaborate in a fast-moving, cross-functional product environment.\nPosition Details:\n\nDesign and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers.\nIntroduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns.\nDevelop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring.\nImplement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently.\nPartner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics.\nPrototype applied ML solutions to validate feasibility before investing in full builds.\nEnsure secure, robust handling of data used in ML workflows and retrieval operations.\nCollaborate with product, design, and engineering to align ML system design with user experience and product goals.\nContribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.\n\nThe Ideal Candidate Will Be/Have:\n\n5+ years of experience as a Machine Learning Engineer or similar role focused on production systems.\nStrong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.\nExperience with retrieval systems, vector databases, search technologies, or RAG architectures.\nPrior work integrating ML or LLM-powered features into production applications.\nUnderstanding of ML evaluation techniques, experimentation design, and failure analysis.\nAbility to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.\nStrong communication and collaboration skills in a distributed environment.\n\nBonus Points:\n\nExperience building ML or LLM platforms, tooling, or developer-facing frameworks.\nPrior work with embeddings, search–ranking systems, or advanced RAG architectures.\nFamiliarity with event-driven systems or streaming architectures.\nExperience with model observability, performance monitoring, or proactive regression detection.\nBackground in personalization, recommendations, or applied NLP.\nExperience working in remote-first engineering teams.\n\nWhat we offer \n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nCommunity Days (days for us to give back to the community) \nPaid Annual Leave (22 days)\nGlobal Lifestyle Reimbursement Account\nPaid Sabbatical\nComplete laptop workstation\n\nThe base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-07-30T14:32:45.000Z",{"jsonldValid":14,"jsonld":26},{"id":39,"slug":40,"title":41,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":42,"department":43,"content_html":44,"content_text":45,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":46,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":47},"4ddef341103395bcbb44e0e1f3ed476948fd7cdff6428a1c383f8aab75c0eeb0","senior-product-manager-data-products-at-iterable-e2c818ddd2","Senior Product Manager, Data Products",[16],"Data","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.\u003C/p>\n\u003Cp>Ready to move beyond pipelines and build intelligence-ready data systems? \u003C/p>\n\u003Cp>We are looking for a  \u003Cstrong>Senior Product Manager\u003C/strong> to define how the data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full data lifecycle, from ingestion to intelligent storage to governed, high-performance access.\u003C/p>\n\u003Cp>You’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning. \u003C/p>\n\u003Cp>Every campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.\u003C/p>\n\u003Ch3>\u003Cstrong>How you'll make an impact: \u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>You will:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Define and execute the vision, strategy, and roadmap for our data platform, enabling scalable, reliable, and AI-ready data infrastructure.\u003C/li>\n\u003Cli>Build products that simplify the ingestion, transformation, governance, and activation of data across the platform.\u003C/li>\n\u003Cli>Drive the evolution of our data architecture to support real-time processing, analytics, AI, and personalization at scale.\u003C/li>\n\u003Cli>Establish a strong product strategy for data governance, quality, metadata, observability, and platform reliability.\u003C/li>\n\u003C/ul>\n\u003Ch3>In this role, you’ll get to\u003C/h3>\n\u003Cul>\n\u003Cli>Work at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.\u003C/li>\n\u003Cli>Define and evolve the long-term strategy for Iterable’s Data connectivity, balancing innovation with stability.\u003C/li>\n\u003Cli>Make informed tradeoffs between parity, platform consistency, and differentiated innovation.\u003C/li>\n\u003Cli>Be the unwavering internal \"voice of the customer.\"\u003C/li>\n\u003Cli>Collaborate closely with Customer Success, Engineering, Marketing, Sales, and other PMs to ship outstanding products.\u003C/li>\n\u003Cli>Understand customer personas and use cases to define precise product requirements and deliver new features and enhancements.\u003C/li>\n\u003Cli>Develop comprehensive use cases and determine product specifications to launch new features and enhancements.\u003C/li>\n\u003Cli>Maintain thorough documentation of customer needs and product functionality.\u003C/li>\n\u003Cli>Research industry trends to uncover innovative product features and opportunities.\u003C/li>\n\u003C/ul>\n\u003Ch3>We Are Looking for People Who Have:\u003C/h3>\n\u003Cul>\n\u003Cli>Experience operating as a Senior Product Manager owning a technically complex, customer-facing data products/platform (e.g., data connectivity, data orchestration, data transforms).\u003C/li>\n\u003Cli>Experience building data platforms, including data ingestion, transformation, storage, governance, and APIs that enable analytics, AI, and product experiences.\u003C/li>\n\u003Cli>Experience with cloud data ecosystems such as Snowflake, Databricks, BigQuery, Redshift, or similar platforms\u003C/li>\n\u003Cli>Familiarity with data modeling, metadata management, data catalogs, lineage, and data quality frameworks\u003C/li>\n\u003Cli>Ability to balance platform investments with customer-facing outcomes, driving adoption across multiple product teams.\u003C/li>\n\u003Cli>Experience using product metrics and customer feedback to drive platform adoption, reliability, and developer productivity.\u003C/li>\n\u003Cli>Excellent communication and stakeholder management skills, with the ability to influence engineering, design, GTM, and executive leadership.\u003C/li>\n\u003C/ul>\n\u003Ch3>What we offer \u003C/h3>\n\u003Cul>\n\u003Cli>Competitive salaries & meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Community Days (days for us to give back to the community) \u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Global Lifestyle Reimbursement Account\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>The base salary range for this position in Lisbon, Portugal, is €60,000 – €75,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role. The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!Iterable is building the next generation of customer engagement, one where AI doesn’t just assist, it acts. Our platform is evolving into an AI-native system powered by Nova, enabling teams to translate goals into intelligent, real-time customer experiences across every channel. This isn’t about layering AI onto legacy tools; it’s about re-architecting how data, decisioning, and execution come together to create adaptive, agentic journeys at scale.\nReady to move beyond pipelines and build intelligence-ready data systems? \nWe are looking for a  Senior Product Manager to define how the data moves, lives, and performs across Iterable. You’ll own the vision and roadmap for the full data lifecycle, from ingestion to intelligent storage to governed, high-performance access.\nYou’ll shape the systems that power both messaging surfaces and Nova AI experiences, ensuring data is fast, reliable, and ready for real-time decisioning. \nEvery campaign launched, every journey orchestrated, every model activated, it all depends on the foundations you build.\nHow you'll make an impact: \nYou will:\n\nDefine and execute the vision, strategy, and roadmap for our data platform, enabling scalable, reliable, and AI-ready data infrastructure.\nBuild products that simplify the ingestion, transformation, governance, and activation of data across the platform.\nDrive the evolution of our data architecture to support real-time processing, analytics, AI, and personalization at scale.\nEstablish a strong product strategy for data governance, quality, metadata, observability, and platform reliability.\n\nIn this role, you’ll get to\n\nWork at the heart of Iterable’s data plane—where decisions about ingestion, storage, schema, and queries shape everything built on top of it.\nDefine and evolve the long-term strategy for Iterable’s Data connectivity, balancing innovation with stability.\nMake informed tradeoffs between parity, platform consistency, and differentiated innovation.\nBe the unwavering internal \"voice of the customer.\"\nCollaborate closely with Customer Success, Engineering, Marketing, Sales, and other PMs to ship outstanding products.\nUnderstand customer personas and use cases to define precise product requirements and deliver new features and enhancements.\nDevelop comprehensive use cases and determine product specifications to launch new features and enhancements.\nMaintain thorough documentation of customer needs and product functionality.\nResearch industry trends to uncover innovative product features and opportunities.\n\nWe Are Looking for People Who Have:\n\nExperience operating as a Senior Product Manager owning a technically complex, customer-facing data products/platform (e.g., data connectivity, data orchestration, data transforms).\nExperience building data platforms, including data ingestion, transformation, storage, governance, and APIs that enable analytics, AI, and product experiences.\nExperience with cloud data ecosystems such as Snowflake, Databricks, BigQuery, Redshift, or similar platforms\nFamiliarity with data modeling, metadata management, data catalogs, lineage, and data quality frameworks\nAbility to balance platform investments with customer-facing outcomes, driving adoption across multiple product teams.\nExperience using product metrics and customer feedback to drive platform adoption, reliability, and developer productivity.\nExcellent communication and stakeholder management skills, with the ability to influence engineering, design, GTM, and executive leadership.\n\nWhat we offer \n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nCommunity Days (days for us to give back to the community) \nPaid Annual Leave (22 days)\nGlobal Lifestyle Reimbursement Account\nPaid Sabbatical\nComplete laptop workstation\n\nThe base salary range for this position in Lisbon, Portugal, is €60,000 – €75,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role. The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-07-30T08:59:32.000Z",{"jsonldValid":14,"jsonld":26},{"id":49,"slug":50,"title":51,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":52,"department":17,"content_html":53,"content_text":54,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":55,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":56},"7777aaccc5e02e4721508f3d022781eb4bbf7ead1a223f47cf4d70409decfc0f","software-engineer-developer-platform-at-iterable-a5560cc891","Software Engineer (Developer Platform)",[16],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>The \u003Cstrong>Developer Platform Team\u003C/strong> enables engineering teams to build, test, deploy, and operate software efficiently at scale. We build the shared engineering foundations that boost developer velocity, enhance reliability, and reduce operational friction across the organization.\u003C/p>\n\u003Cp>As a \u003Cstrong>Software Engineer II\u003C/strong>, you will deliver key platform improvements that make engineering journeys faster, more reliable, and easier to use. Your work will directly impact how services are built, tested, packaged, and released company-wide.\u003C/p>\n\u003Cp>This role is ideal for an engineer who enjoys solving developer journey problems at the intersection of the codebase, build systems, CI infrastructure, and shared engineering tooling. You will independently own well-scoped platform initiatives, write production-quality code, and collaborate with teams across engineering to turn recurring friction into durable, automated platform capabilities.\u003C/p>\n\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Improve Developer Velocity:\u003C/strong> Build and enhance internal systems to accelerate local development workflows, reduce CI wait times, minimize flaky test failures, and streamline service onboarding.\u003C/li>\n\u003Cli>\u003Cstrong>Strengthen Shared Engineering Foundations:\u003C/strong> Contribute to the Scala, Bazel, CI, and shared platform ecosystems to maintain scalable build configurations, clear dependency management, and reusable code patterns across repositories.\u003C/li>\n\u003Cli>\u003Cstrong>Reduce Engineering Toil:\u003C/strong> Identify repetitive, manual processes and replace them with automated, self-service platform capabilities, debugging tools, and CI visibility.\u003C/li>\n\u003Cli>\u003Cstrong>Improve Reliability & Signal Quality:\u003C/strong> Enhance CI success rates, speed up failure diagnosis, and increase the resilience of shared engineering systems under scale.\u003C/li>\n\u003Cli>\u003Cstrong>Apply AI-Assisted Engineering Practices:\u003C/strong> Leverage AI tools and agentic workflows thoughtfully to automate migrations, streamline testing, and establish guardrails for AI-assisted development.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Collaboration:\u003C/strong> Partner closely with Product Engineering, Infrastructure, SRE, Security, and Quality Engineering to drive adoption of paved paths and improve overall developer experience.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications & Core Competencies\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Minimum Qualifications:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Independent Execution:\u003C/strong> Ability to independently deliver moderate-complexity engineering projects with sound judgment and high execution quality.\u003C/li>\n\u003Cli>\u003Cstrong>Engineering Fundamentals:\u003C/strong> Strong software engineering fundamentals with hands-on experience working in production codebases.\u003C/li>\n\u003Cli>\u003Cstrong>Tooling & CI/CD Focus:\u003C/strong> Experience improving developer workflows, build systems, CI/CD pipelines, or internal engineering tools.\u003C/li>\n\u003Cli>\u003Cstrong>Problem Solving & Debugging:\u003C/strong> Proven capability to debug complex technical issues and deliver durable, long-term fixes.\u003C/li>\n\u003Cli>\u003Cstrong>Collaboration & Communication:\u003C/strong> Clear written and verbal communication skills with a track record of collaborative problem-solving across engineering teams.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred / Nice-to-Have Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>Scala\u003C/strong> or the \u003Cstrong>JVM ecosystem\u003C/strong>.\u003C/li>\n\u003Cli>Hands-on experience with \u003Cstrong>Bazel\u003C/strong>, modern \u003Cstrong>CI/CD infrastructure\u003C/strong>, \u003Cstrong>Kubernetes\u003C/strong>, or \u003Cstrong>GitOps workflows\u003C/strong>.\u003C/li>\n\u003Cli>Curiosity and familiarity with applying \u003Cstrong>AI-assisted development tools\u003C/strong> or automated agentic workflows to developer tooling.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Note: We prioritize strong engineering fundamentals, adaptability, and the drive to create leverage for other engineers over familiarity with a specific stack.\u003C/em>\u003C/p>\n\n\u003Ch3>\u003Cstrong>Why Join This Team?\u003C/strong>\u003C/h3>\n\u003Cp>The systems built by the Developer Platform Team directly shape how engineering work gets done across the entire company. The improvements you make will compound daily across hundreds of developers, services, builds, and deployments—allowing your peers to spend less time fighting tooling and more time delivering value to customers.\u003C/p>\n\n\u003Cp>\u003Cem>The base salary range for this position in Lisbon, Portugal, is €55,000 – €68,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!About the Role\nThe Developer Platform Team enables engineering teams to build, test, deploy, and operate software efficiently at scale. We build the shared engineering foundations that boost developer velocity, enhance reliability, and reduce operational friction across the organization.\nAs a Software Engineer II, you will deliver key platform improvements that make engineering journeys faster, more reliable, and easier to use. Your work will directly impact how services are built, tested, packaged, and released company-wide.\nThis role is ideal for an engineer who enjoys solving developer journey problems at the intersection of the codebase, build systems, CI infrastructure, and shared engineering tooling. You will independently own well-scoped platform initiatives, write production-quality code, and collaborate with teams across engineering to turn recurring friction into durable, automated platform capabilities.\nKey Responsibilities\n\nImprove Developer Velocity: Build and enhance internal systems to accelerate local development workflows, reduce CI wait times, minimize flaky test failures, and streamline service onboarding.\nStrengthen Shared Engineering Foundations: Contribute to the Scala, Bazel, CI, and shared platform ecosystems to maintain scalable build configurations, clear dependency management, and reusable code patterns across repositories.\nReduce Engineering Toil: Identify repetitive, manual processes and replace them with automated, self-service platform capabilities, debugging tools, and CI visibility.\nImprove Reliability & Signal Quality: Enhance CI success rates, speed up failure diagnosis, and increase the resilience of shared engineering systems under scale.\nApply AI-Assisted Engineering Practices: Leverage AI tools and agentic workflows thoughtfully to automate migrations, streamline testing, and establish guardrails for AI-assisted development.\nCross-Functional Collaboration: Partner closely with Product Engineering, Infrastructure, SRE, Security, and Quality Engineering to drive adoption of paved paths and improve overall developer experience.\n\nQualifications & Core Competencies\nMinimum Qualifications:\n\nIndependent Execution: Ability to independently deliver moderate-complexity engineering projects with sound judgment and high execution quality.\nEngineering Fundamentals: Strong software engineering fundamentals with hands-on experience working in production codebases.\nTooling & CI/CD Focus: Experience improving developer workflows, build systems, CI/CD pipelines, or internal engineering tools.\nProblem Solving & Debugging: Proven capability to debug complex technical issues and deliver durable, long-term fixes.\nCollaboration & Communication: Clear written and verbal communication skills with a track record of collaborative problem-solving across engineering teams.\n\nPreferred / Nice-to-Have Skills:\n\nExperience with Scala or the JVM ecosystem.\nHands-on experience with Bazel, modern CI/CD infrastructure, Kubernetes, or GitOps workflows.\nCuriosity and familiarity with applying AI-assisted development tools or automated agentic workflows to developer tooling.\n\n\nNote: We prioritize strong engineering fundamentals, adaptability, and the drive to create leverage for other engineers over familiarity with a specific stack.\n\nWhy Join This Team?\nThe systems built by the Developer Platform Team directly shape how engineering work gets done across the entire company. The improvements you make will compound daily across hundreds of developers, services, builds, and deployments—allowing your peers to spend less time fighting tooling and more time delivering value to customers.\n\nThe base salary range for this position in Lisbon, Portugal, is €55,000 – €68,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-07-30T14:37:26.000Z",{"jsonldValid":14,"jsonld":26},{"id":58,"slug":59,"title":60,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":61,"country":62,"remote":14,"employmentType":63,"department":64,"content_html":65,"content_text":66,"years":20,"createdAt":67,"updatedAtISO":68,"postedAtISO":69,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":70,"schema":71},"687e3eb98477144bbf11ec832ac3f62b8219eb7e35b24ab248a494b51f4c55b2","mid-market-customer-success-manager-apac-at-iterable-25a3155784","Mid-Market Customer Success Manager - APAC","Sydney","Australia",[16],"Customer Success","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>Iterable is an AI-native marketing platform, and our customers expect the people who advise them to move at the same pace as the technology. As a Customer Success Manager, you'll own a portfolio of engaged Mid-Market customers, acting as a strategic partner — not just a point of contact — to daily users and executive stakeholders alike. \u003C/p>\n\u003Cp>We're looking for someone with a consulting mindset and systems thinking — able to see how a customer's technology, teams, and goals connect, diagnose the real problem, and build a rigorous case for change. You'll work directly with C-suite stakeholders, so you'll need to translate platform usage into business outcomes and show, in their terms, how the value Iterable creates connects directly to their growth.\u003C/p>\n\u003Cp>One of our core values is growth mindset, and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Proactively manage a book of mid-market Iterable customers, with exposure into up-market accounts.\u003C/li>\n\u003Cli>Build and hold strategic advisor relationships at every level of the account, including C-suite and executive stakeholders. \u003C/li>\n\u003Cli>Connect platform usage directly to each customer's stated business goals, and build the ROI story in their language.\u003C/li>\n\u003Cli>Bring a consulting approach to account strategy. Structure ambiguous problems, diagnose root cause rather than symptoms, and build the business case before recommending the solution.\u003C/li>\n\u003Cli>Identify and pursue expansion opportunities, partnering closely with your Customer Account Manager (CAM) on the commercial motion.\u003C/li>\n\u003Cli>Track shifts in the CRM, MarTech, and AI landscape and translate what's changing into concrete recommendations for your customers.\u003C/li>\n\u003Cli>Lead the customer engagement cadence, including structured check-ins, success planning, relationship mapping, health checks, and onsite Executive Business Reviews.\u003C/li>\n\u003Cli>Represent the voice of the customer into our product team, and work cross-functionally with Support and other teams to resolve issues fast.\u003C/li>\n\u003Cli>Proactively monitor account health signals and know when to trust them versus dig in yourself. Catch risk before the customer raises it, not after.\u003C/li>\n\u003Cli>Innovate on your ways of working to bring in agents, tools, and automations that develop your ability to become a strategic advisor\u003C/li>\n\u003Cli>Judge your own success by what actually changed for the customer.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What we're looking for\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Must have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience owning a portfolio of B2B SaaS accounts with the goal of driving value, adoption, retention, and growth.\u003C/li>\n\u003Cli>A demonstrated consulting mindset: structured, hypothesis-driven problem-solving, and genuine comfort operating in ambiguity.\u003C/li>\n\u003Cli>Executive presence: a proven track record of engaging C-suite stakeholders and translating platform value into business outcomes and ROI in their terms.\u003C/li>\n\u003Cli>Systems thinking. The ability to map how technology, process, and people interconnect, and design a strategy across that system.\u003C/li>\n\u003Cli>Ease and fluency with AI-native products, and the ability to keep pace as the technology changes quickly — both what's emerging in the market and inside the business.\u003C/li>\n\u003Cli>A track record of proactively learning and adopting new tools into your own ways of working.\u003C/li>\n\u003Cli>Technical curiosity without needing to be an engineer.\u003C/li>\n\u003Cli>CRM or marketing-technology industry expertise.\u003C/li>\n\u003Cli>Strong written and verbal communication, with the ability to present complex ideas simply, including to executives.\u003C/li>\n\u003Cli>Willingness to travel (up to ~25%) for onsite client meetings.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Highly valued:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Prior management consulting or marketing industry experience.\u003C/li>\n\u003Cli>Experience with data activation and automation tools.\u003C/li>\n\u003Cli>Practical, applied use of AI tools (e.g., ChatGPT, Claude, Gemini) in real work tasks.\u003C/li>\n\u003Cli>Familiarity with technologies like APIs, HTML, CSS, and Javascript\u003C/li>\n\u003Cli>Fluency in \u003Cstrong>Mandarin\u003C/strong> is valuable for our Asia-based customer base, though not required.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary & meaningful equity\u003C/li>\n\u003Cli>General Allowance to be used to purchase private medical insurance, life insurance, and other supplementary benefit plans\u003C/li>\n\u003Cli>Superannuation\u003C/li>\n\u003Cli>28 days of Annual Leave\u003C/li>\n\u003Cli>Community Impact Days\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!Position Overview:\nIterable is an AI-native marketing platform, and our customers expect the people who advise them to move at the same pace as the technology. As a Customer Success Manager, you'll own a portfolio of engaged Mid-Market customers, acting as a strategic partner — not just a point of contact — to daily users and executive stakeholders alike. \nWe're looking for someone with a consulting mindset and systems thinking — able to see how a customer's technology, teams, and goals connect, diagnose the real problem, and build a rigorous case for change. You'll work directly with C-suite stakeholders, so you'll need to translate platform usage into business outcomes and show, in their terms, how the value Iterable creates connects directly to their growth.\nOne of our core values is growth mindset, and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\nResponsibilities:\n\nProactively manage a book of mid-market Iterable customers, with exposure into up-market accounts.\nBuild and hold strategic advisor relationships at every level of the account, including C-suite and executive stakeholders. \nConnect platform usage directly to each customer's stated business goals, and build the ROI story in their language.\nBring a consulting approach to account strategy. Structure ambiguous problems, diagnose root cause rather than symptoms, and build the business case before recommending the solution.\nIdentify and pursue expansion opportunities, partnering closely with your Customer Account Manager (CAM) on the commercial motion.\nTrack shifts in the CRM, MarTech, and AI landscape and translate what's changing into concrete recommendations for your customers.\nLead the customer engagement cadence, including structured check-ins, success planning, relationship mapping, health checks, and onsite Executive Business Reviews.\nRepresent the voice of the customer into our product team, and work cross-functionally with Support and other teams to resolve issues fast.\nProactively monitor account health signals and know when to trust them versus dig in yourself. Catch risk before the customer raises it, not after.\nInnovate on your ways of working to bring in agents, tools, and automations that develop your ability to become a strategic advisor\nJudge your own success by what actually changed for the customer.\n\nWhat we're looking for\nMust have:\n\nExperience owning a portfolio of B2B SaaS accounts with the goal of driving value, adoption, retention, and growth.\nA demonstrated consulting mindset: structured, hypothesis-driven problem-solving, and genuine comfort operating in ambiguity.\nExecutive presence: a proven track record of engaging C-suite stakeholders and translating platform value into business outcomes and ROI in their terms.\nSystems thinking. The ability to map how technology, process, and people interconnect, and design a strategy across that system.\nEase and fluency with AI-native products, and the ability to keep pace as the technology changes quickly — both what's emerging in the market and inside the business.\nA track record of proactively learning and adopting new tools into your own ways of working.\nTechnical curiosity without needing to be an engineer.\nCRM or marketing-technology industry expertise.\nStrong written and verbal communication, with the ability to present complex ideas simply, including to executives.\nWillingness to travel (up to ~25%) for onsite client meetings.\n\nHighly valued:\n\nPrior management consulting or marketing industry experience.\nExperience with data activation and automation tools.\nPractical, applied use of AI tools (e.g., ChatGPT, Claude, Gemini) in real work tasks.\nFamiliarity with technologies like APIs, HTML, CSS, and Javascript\nFluency in Mandarin is valuable for our Asia-based customer base, though not required.\n\nPerks & Benefits:\n\nCompetitive salary & meaningful equity\nGeneral Allowance to be used to purchase private medical insurance, life insurance, and other supplementary benefit plans\nSuperannuation\n28 days of Annual Leave\nCommunity Impact Days\nComplete laptop workstation\n\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1784741515000,"2026-07-22 19:32:26","2026-07-21T21:12:03.000Z","AUD",{"jsonldValid":14,"jsonld":26},{"id":73,"slug":74,"title":75,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":76,"country":77,"remote":14,"employmentType":78,"department":79,"content_html":80,"content_text":81,"years":20,"createdAt":82,"updatedAtISO":83,"postedAtISO":84,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":85,"schema":86},"ad288e3695a5ff1f9acfc4527fcf1ae9a0274f17a96ebd8d5f57836168080a72","senior-solutions-consultant-and-architect-anz-at-iterable-69ad2478b3","Senior Solutions Consultant & Architect - ANZ","Hybrid - Sydney","- Sydney",[16],"Sales","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>SENIOR SOLUTIONS ARCHITECT - APAC\u003C/strong>\u003C/p>\n\u003Cp>Full-Cycle | Pre-Sales & Post-Sales | Sydney Based | In-Office 2-3 Days a Week\u003C/p>\n\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>The Value Engineering team is made up of motivated, tech-savvy communicators – team players across Solutions Consulting, Solutions Architecture, Value Consulting, and Demo Engineering who make an impact across the whole organization.\u003C/p>\n\u003Cp>This is a full-cycle solutions role uniquely designed for the APAC market. Unlike our specialist pre-sales or post-sales positions in larger regions, this role spans the entire customer journey, working with prospects to win new business alongside our Account Executives and supporting existing customers as a trusted technical advisor through onboarding, adoption, and growth.\u003C/p>\n\u003Cp>Roughly half your time will be spent pre-sales: running discovery, building and delivering tailored platform demonstrations, and partnering with AEs to close enterprise deals. The other half will be spent in post-sales: providing technical guidance and strategic support to a named book of customers as well as on a project basis across the broader APAC base.\u003C/p>\n\u003Cp>APAC has delivered the highest growth and is our top performing region for the last 2 years. You'll join an existing APAC solutions team and work alongside a Principal Solutions Consultant already embedded in the market, with strong support from global Sales, CS, and Product functions. You'll carry real ownership of your deals and customer relationships – this isn't a supporting role – but you won't be going it alone.\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Pre-Sales: New Business\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with Account Executives throughout the sales cycle to assess prospect challenges, think critically to devise solutions, and strategize how to present that information\u003C/li>\n\u003Cli>Generate excitement around the Iterable platform by delivering compelling demonstrations and technical presentations tailored to diverse audiences\u003C/li>\n\u003Cli>Investigate prospects' technical landscape to provide seamless integration recommendations\u003C/li>\n\u003Cli>Support prospects from initial scoping through to successful handoff to our post-sales teams\u003C/li>\n\u003Cli>Play a major role in helping to close SaaS deals in the APAC market\u003C/li>\n\u003Cli>Have the opportunity to get onsite with prospects when warranted\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Post-Sales: Customer Expansions & Implementation of New Business\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as a trusted technical advisor to a named book of customers, as well as supporting the broader APAC base on a project basis\u003C/li>\n\u003Cli>Become a subject matter expert across all aspects of Iterable – APIs, integrations, mobile SDKs, data flows and Iterable’s own AI models\u003C/li>\n\u003Cli>Present solutions and opportunities to utilise Iterable more effectively, translating customer use cases into account strategies\u003C/li>\n\u003Cli>Identify and articulate upsell and expansion opportunities by analysing customers' tech stacks and future initiatives\u003C/li>\n\u003Cli>Resolve complex technical challenges involving advanced marketing architectures\u003C/li>\n\u003Cli>Work closely with Customer Success Managers to advocate for customer needs and drive successful outcomes\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Across Both Motions\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Liaise with internal teams to deliver new features and drive adoption of the Iterable platform\u003C/li>\n\u003Cli>Contribute product feedback and field insights to influence the Iterable roadmap\u003C/li>\n\u003Cli>Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organisation\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>We are looking for people who:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4+ years in a technical pre-sales and/or post-sales solutions role, preferably in SaaS and/or MarTech\u003C/li>\n\u003Cli>Demonstrated ability to operate across both pre-sales and post-sales motions, or strong depth in one with genuine appetite to grow into the other\u003C/li>\n\u003Cli>Technically curious and self-motivated – passionate about learning and applying new skills\u003C/li>\n\u003Cli>Deep knowledge in any of the following areas, particularly in the MarTech/AdTech ecosystem: APIs, JSON, HTML, CSS, JavaScript, Node.js, Python, SQL\u003C/li>\n\u003Cli>Experience with LLM platforms such as Claude Code or Cursor\u003C/li>\n\u003Cli>Familiarity with mobile-specific development (Swift, Java, Kotlin, React Native) is a plus\u003C/li>\n\u003Cli>Demonstrable strong verbal and written communication skills – equally confident presenting to a CMO and whiteboarding with a developer\u003C/li>\n\u003Cli>Team player willing to constantly iterate and drive results\u003C/li>\n\u003Cli>Based in Sydney, Australia, with willingness to travel across APAC for customer on-sites, conferences, and team events (~25%)\u003C/li>\n\u003Cli>Experience in marketing automation or email marketing, cloud-based platforms, or custom integration work is a bonus\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary & meaningful equity\u003C/li>\n\u003Cli>General Allowance to be used to purchase private medical insurance, life insurance, and other supplementary benefit plans\u003C/li>\n\u003Cli>Superannuation\u003C/li>\n\u003Cli>28 days of Annual Leave\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!SENIOR SOLUTIONS ARCHITECT - APAC\nFull-Cycle | Pre-Sales & Post-Sales | Sydney Based | In-Office 2-3 Days a Week\nHow you will make an impact:\nThe Value Engineering team is made up of motivated, tech-savvy communicators – team players across Solutions Consulting, Solutions Architecture, Value Consulting, and Demo Engineering who make an impact across the whole organization.\nThis is a full-cycle solutions role uniquely designed for the APAC market. Unlike our specialist pre-sales or post-sales positions in larger regions, this role spans the entire customer journey, working with prospects to win new business alongside our Account Executives and supporting existing customers as a trusted technical advisor through onboarding, adoption, and growth.\nRoughly half your time will be spent pre-sales: running discovery, building and delivering tailored platform demonstrations, and partnering with AEs to close enterprise deals. The other half will be spent in post-sales: providing technical guidance and strategic support to a named book of customers as well as on a project basis across the broader APAC base.\nAPAC has delivered the highest growth and is our top performing region for the last 2 years. You'll join an existing APAC solutions team and work alongside a Principal Solutions Consultant already embedded in the market, with strong support from global Sales, CS, and Product functions. You'll carry real ownership of your deals and customer relationships – this isn't a supporting role – but you won't be going it alone.\nHow you will make a difference:\nPre-Sales: New Business\n\nPartner with Account Executives throughout the sales cycle to assess prospect challenges, think critically to devise solutions, and strategize how to present that information\nGenerate excitement around the Iterable platform by delivering compelling demonstrations and technical presentations tailored to diverse audiences\nInvestigate prospects' technical landscape to provide seamless integration recommendations\nSupport prospects from initial scoping through to successful handoff to our post-sales teams\nPlay a major role in helping to close SaaS deals in the APAC market\nHave the opportunity to get onsite with prospects when warranted\n\nPost-Sales: Customer Expansions & Implementation of New Business\n\nServe as a trusted technical advisor to a named book of customers, as well as supporting the broader APAC base on a project basis\nBecome a subject matter expert across all aspects of Iterable – APIs, integrations, mobile SDKs, data flows and Iterable’s own AI models\nPresent solutions and opportunities to utilise Iterable more effectively, translating customer use cases into account strategies\nIdentify and articulate upsell and expansion opportunities by analysing customers' tech stacks and future initiatives\nResolve complex technical challenges involving advanced marketing architectures\nWork closely with Customer Success Managers to advocate for customer needs and drive successful outcomes\n\nAcross Both Motions\n\nLiaise with internal teams to deliver new features and drive adoption of the Iterable platform\nContribute product feedback and field insights to influence the Iterable roadmap\nContinually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organisation\n\n\nWe are looking for people who:\n\n4+ years in a technical pre-sales and/or post-sales solutions role, preferably in SaaS and/or MarTech\nDemonstrated ability to operate across both pre-sales and post-sales motions, or strong depth in one with genuine appetite to grow into the other\nTechnically curious and self-motivated – passionate about learning and applying new skills\nDeep knowledge in any of the following areas, particularly in the MarTech/AdTech ecosystem: APIs, JSON, HTML, CSS, JavaScript, Node.js, Python, SQL\nExperience with LLM platforms such as Claude Code or Cursor\nFamiliarity with mobile-specific development (Swift, Java, Kotlin, React Native) is a plus\nDemonstrable strong verbal and written communication skills – equally confident presenting to a CMO and whiteboarding with a developer\nTeam player willing to constantly iterate and drive results\nBased in Sydney, Australia, with willingness to travel across APAC for customer on-sites, conferences, and team events (~25%)\nExperience in marketing automation or email marketing, cloud-based platforms, or custom integration work is a bonus\n\nPerks & Benefits:\n\nCompetitive salary & meaningful equity\nGeneral Allowance to be used to purchase private medical insurance, life insurance, and other supplementary benefit plans\nSuperannuation\n28 days of Annual Leave\nBalance Days (additional paid holidays)\nComplete laptop workstation\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1783783797000,"2026-07-11 17:30:29","2026-07-09T16:07:25.000Z","USD",{"jsonldValid":14,"jsonld":26},{"id":88,"slug":89,"title":90,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":91,"country":92,"remote":93,"employmentType":94,"department":95,"content_html":96,"content_text":97,"years":20,"createdAt":98,"updatedAtISO":99,"postedAtISO":100,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":85,"schema":101},"db1c1b55ee5a27a57c6e41d27740d74bdb86035d73870433b802bdbe93988efb","lead-payroll-analyst-at-iterable-f9987b03bc","Lead Payroll Analyst","Atlanta","Georgia",true,[16],"Other","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>As the Lead Payroll Analyst, you'll have a tremendously impactful role of day to day execution of a critical function: Payroll and accounting for the Company. You will also take leadership  in refining payroll and financial reporting processes to support a high-growth company that is expanding internationally.  This is an incredible opportunity to join a highly motivated, fun team poised for success.\u003C/p>\n\u003Cp>One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Cp>\u003Cstrong>You’ll get to:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Execute global payroll operational duties\u003C/li>\n\u003Cli>Work cross-functionally to design scalable and efficient process, with emphasis on automation and risk mitigation\u003C/li>\n\u003Cli>Responsible for the payroll systems and optimize configurations to maximize scalability and employee experience\u003C/li>\n\u003Cli>Process full cycle payroll operations for all domestic and international employees\u003C/li>\n\u003Cli>Contribute to the improvement of current operating procedures to reflect best-in-class practices\u003C/li>\n\u003Cli>Perform payroll reconciliations, month-end close and  related journal entries\u003C/li>\n\u003Cli>Ensure the proper documentation, recordkeeping, and accounting for all payroll transactions including audit support\u003C/li>\n\u003Cli>Addressing payroll function related queries\u003C/li>\n\u003Cli>Ensure regulatory compliance and timely filings\u003C/li>\n\u003Cli>Enforce compensation policies regarding approval guidelines and documentation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Payroll operational experience at a high-growth company\u003C/li>\n\u003Cli>Experience with ADP WorkforceNow and other widely adopted HRIS solutions (equity platforms a plus) including system implementation and design\u003C/li>\n\u003Cli>Meticulous attention to detail\u003C/li>\n\u003Cli>A keen focus on scale, end-to-end automation and evolving processes for scale and efficiency; AI familiarity\u003C/li>\n\u003Cli>Stakeholder and vendor management experience\u003C/li>\n\u003Cli>Intermediate Excel skills (formulas, pivot tables)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Community Impact Days\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $92,000 - $150,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make a difference:As the Lead Payroll Analyst, you'll have a tremendously impactful role of day to day execution of a critical function: Payroll and accounting for the Company. You will also take leadership  in refining payroll and financial reporting processes to support a high-growth company that is expanding internationally.  This is an incredible opportunity to join a highly motivated, fun team poised for success.\nOne of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.\nYou’ll get to:\n\nExecute global payroll operational duties\nWork cross-functionally to design scalable and efficient process, with emphasis on automation and risk mitigation\nResponsible for the payroll systems and optimize configurations to maximize scalability and employee experience\nProcess full cycle payroll operations for all domestic and international employees\nContribute to the improvement of current operating procedures to reflect best-in-class practices\nPerform payroll reconciliations, month-end close and  related journal entries\nEnsure the proper documentation, recordkeeping, and accounting for all payroll transactions including audit support\nAddressing payroll function related queries\nEnsure regulatory compliance and timely filings\nEnforce compensation policies regarding approval guidelines and documentation\n\nWe are looking for people who have:\n\nPayroll operational experience at a high-growth company\nExperience with ADP WorkforceNow and other widely adopted HRIS solutions (equity platforms a plus) including system implementation and design\nMeticulous attention to detail\nA keen focus on scale, end-to-end automation and evolving processes for scale and efficiency; AI familiarity\nStakeholder and vendor management experience\nIntermediate Excel skills (formulas, pivot tables)\n\nPerks & Benefits: \n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nCommunity Impact Days\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\n\nThe US base salary range for this position at the start of employment is $92,000 - $150,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1783352071000,"2026-07-06 17:34:52","2026-07-02T23:15:20.000Z",{"jsonldValid":14,"jsonld":26},1785573737235]