[{"data":1,"prerenderedAt":117},["ShallowReactive",2],{"$f_fUhvLpKdfGuQjbxB-qpjAix5-1AHRGm5yBpQKv4QCQ":3,"$f9FCkcy24gvHijRHrOngRvoedwq-1wB_Cvcas6sx4998":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"320e620a364bb75d4b2efabf34725466d14cbc5415b11b2e59261f635ecdae1d","director-data-strategy-and-services-at-servicenow-cca0c1ae90","Director, Data Strategy & Services","ServiceNow","https://logo.clearbit.com/servicenow.com","The AI platform for business transformation","Software Development","Santa Clara","United States",true,[16],"Full-time","Data","\u003Ch2>Company Description\u003C/h2>\u003Cp>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>\u003Cstrong>Build the GTM Data Foundation That Powers Personalization &amp; Revenue Acceleration\u003C/strong>\u003C/p>\u003Cp>The Director, Data Strategy &amp; Services owns the data strategy that directly enables our marketing operations and GTM velocity. You'll lead the product roadmap for our Customer Data Platform (CDP), identity graph, and the governed, real-time data infrastructure that powers personalization, attribution, and AI-driven revenue decisions across Marketo, Adobe AEM, Demandbase, and our analytics stack.\u003C/p>\u003Cp>This is a high-impact product leadership role where your decisions cascade across a 100+ person GTM organization—directly influencing campaign velocity, personalization depth, and revenue team enablement. You'll translate complex data challenges into simple, usable capabilities that let marketing and sales move faster.\u003C/p>\u003Cp>\u003Cstrong>What you get to do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Own the roadmap** for CDP, identity resolution, and data enrichment—prioritizing what marketing operations and revenue teams need to execute at scale\u003C/li>\u003Cli>Lead identity graph expansion** with hands-on input into matching logic, deterministic/probabilistic models, and cross-channel stitching that powers real-time personalization\u003C/li>\u003Cli>Drive data quality as a competitive advantage**—define and enforce SLOs (identity match rate, freshness, completeness) that directly impact campaign performance and attribution accuracy\u003C/li>\u003Cli>Enable AI/ML at scale**—ensure your data pipelines and feature engineering support predictive scoring, journey propensity, and churn models that drive GTM decisions\u003C/li>\u003Cli>Govern without gating**—architect privacy and compliance frameworks (GDPR, CCPA, emerging US laws) that protect the business while enabling innovation and real-time activation\u003C/li>\u003Cli>Set data integration standards** that let IT, Data Engineering, and downstream teams move confidently—defining latency targets, SLAs, and integration patterns that scale\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\u003Cul>\u003Cli>You've led data strategy, MarTech operations, or CDP implementation in a B2B SaaS environment and know what \"good\" looks like operationally\u003C/li>\u003Cli>You've managed product roadmaps for data capabilities with multiple stakeholder groups pulling in different directions—and found elegant ways to prioritize\u003C/li>\u003Cli>You're fluent in modern GTM stacks: CDP (Adobe, Salesforce, Treasure Data), CRM (Salesforce, Dynamics), MAP (Marketo, HubSpot), ABM (Demandbase), and analytics (CJA, Snowflake)\u003C/li>\u003Cli>You understand identity resolution challenges (deterministic matching, probabilistic modeling, cross-channel stitching) and can evaluate or guide technical solutions\u003C/li>\u003Cli>You've shipped data governance frameworks that actually worked—balancing security/compliance with the speed marketing needs\u003C/li>\u003Cli>You can translate \"we need a unified identity graph\" into concrete milestones, measurable outcomes, and quarterly execution plans\u003C/li>\u003Cli>You're comfortable in the room with C-level GTM leaders, IT architects, and data engineers—and can speak credibly to all three\u003C/li>\u003Cli>You've supported AI/ML use cases in GTM (churn models, propensity scoring, audience segmentation)\u003C/li>\u003Cli>\u003Cem>\u003Cstrong>Highly Preferred\u003C/strong>\u003C/em>: experience with Adobe suite, Kafka or Snowflake\u003C/li>\u003C/ul>\u003Cp>For positions in this location, we offer a base pay of \u003Cstrong>$173,300 - $238,300\u003C/strong>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\u003C/p>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Work Personas\u003C/strong>\u003C/p>\u003Cp>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.\u003C/p>\u003Cp>\u003Cstrong>Equal Opportunity Employer\u003C/strong>\u003C/p>\u003Cp>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Accommodations\u003C/strong>\u003C/p>\u003Cp>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.&nbsp;\u003C/p>\u003Cp>\u003Cstrong>Export Control Regulations\u003C/strong>\u003C/p>\u003Cp>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;\u003C/p>\u003Cp>From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.&nbsp;\u003C/p>","Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.\nJob DescriptionBuild the GTM Data Foundation That Powers Personalization & Revenue AccelerationThe Director, Data Strategy & Services owns the data strategy that directly enables our marketing operations and GTM velocity. You'll lead the product roadmap for our Customer Data Platform (CDP), identity graph, and the governed, real-time data infrastructure that powers personalization, attribution, and AI-driven revenue decisions across Marketo, Adobe AEM, Demandbase, and our analytics stack.This is a high-impact product leadership role where your decisions cascade across a 100+ person GTM organization—directly influencing campaign velocity, personalization depth, and revenue team enablement. You'll translate complex data challenges into simple, usable capabilities that let marketing and sales move faster.What you get to do:Own the roadmap** for CDP, identity resolution, and data enrichment—prioritizing what marketing operations and revenue teams need to execute at scaleLead identity graph expansion** with hands-on input into matching logic, deterministic/probabilistic models, and cross-channel stitching that powers real-time personalizationDrive data quality as a competitive advantage**—define and enforce SLOs (identity match rate, freshness, completeness) that directly impact campaign performance and attribution accuracyEnable AI/ML at scale**—ensure your data pipelines and feature engineering support predictive scoring, journey propensity, and churn models that drive GTM decisionsGovern without gating**—architect privacy and compliance frameworks (GDPR, CCPA, emerging US laws) that protect the business while enabling innovation and real-time activationSet data integration standards** that let IT, Data Engineering, and downstream teams move confidently—defining latency targets, SLAs, and integration patterns that scale\nQualificationsWho You AreYou've led data strategy, MarTech operations, or CDP implementation in a B2B SaaS environment and know what \"good\" looks like operationallyYou've managed product roadmaps for data capabilities with multiple stakeholder groups pulling in different directions—and found elegant ways to prioritizeYou're fluent in modern GTM stacks: CDP (Adobe, Salesforce, Treasure Data), CRM (Salesforce, Dynamics), MAP (Marketo, HubSpot), ABM (Demandbase), and analytics (CJA, Snowflake)You understand identity resolution challenges (deterministic matching, probabilistic modeling, cross-channel stitching) and can evaluate or guide technical solutionsYou've shipped data governance frameworks that actually worked—balancing security/compliance with the speed marketing needsYou can translate \"we need a unified identity graph\" into concrete milestones, measurable outcomes, and quarterly execution plansYou're comfortable in the room with C-level GTM leaders, IT architects, and data engineers—and can speak credibly to all threeYou've supported AI/ML use cases in GTM (churn models, propensity scoring, audience segmentation)Highly Preferred: experience with Adobe suite, Kafka or SnowflakeFor positions in this location, we offer a base pay of $173,300 - $238,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.\nAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.",0,1786382625000,"2026-08-10 19:26:50","2026-08-05T18:27:43.917Z",false,173300,238300,"USD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,48,65,80,98,109],{"id":33,"slug":34,"title":35,"companyname":36,"companylogo":37,"companyIndustry":38,"city":39,"country":13,"remote":24,"employmentType":40,"department":41,"content_html":42,"content_text":43,"years":20,"createdAt":44,"updatedAtISO":45,"postedAtISO":46,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":47},"8c781ff11992f0cca8708d35b261680ea7b17c3a8e3718d6d821063d4e5859cc","customer-experience-associate-at-teleflora-0d4abd7a20","Customer Experience Associate","Teleflora","https://logo.clearbit.com/teleflora.com","Manufacturing","Fresno",[16],"Other","\u003Ch2>Company Description\u003C/h2>\u003Cp>\u003Cstrong>Location:\u003C/strong> Fresno, CA\u003Cbr>\n\u003Cstrong>Schedule:\u003C/strong> Full-Time | Onsite\u003C/p>\u003Cp>\u003Cstrong>Join Our Team\u003C/strong>\u003C/p>\u003Cp>At Suterra, we help growers around the world protect crops through innovative, sustainable pest management solutions. We're looking for a Customer Experience Associate who is passionate about providing exceptional customer service, thrives in a fast-paced environment, and enjoys building relationships while keeping operations running smoothly.\u003C/p>\u003Cp>\u003Cstrong>If you're highly organized, enjoy solving problems, and take pride in delivering outstanding service, we'd love to hear from you.\u003C/strong>\u003C/p>\u003Cul>\u003C/ul>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\u003Cp>As a Customer Experience Associate, you'll play a vital role in supporting our customers and internal teams by ensuring orders, logistics, and communications are handled accurately and efficiently. Your responsibilities will include:\u003C/p>\u003Cul>\u003Cli>Provide administrative support to the Customer Experience team and California Commercial Team.\u003C/li>\u003Cli>Deliver exceptional customer service by responding to customer inquiries via phone, email, and other communication channels.\u003C/li>\u003Cli>Process customer orders and support shipping, receiving, returns, rebates, and reverse logistics.\u003C/li>\u003Cli>Manage customer care, logistics, and returns inboxes while ensuring timely responses.\u003C/li>\u003Cli>Coordinate with Suterra's third-party logistics (3PL) partner to support inventory management, warehouse operations, invoice reconciliation, and product movement.\u003C/li>\u003Cli>Support distributor relationships throughout the Eastern and Central United States.\u003C/li>\u003Cli>Maintain accurate customer information and data within HubSpot CRM.\u003C/li>\u003Cli>Build strong relationships with customers, distributors, and logistics partners through proactive communication and collaboration.\u003C/li>\u003Cli>Assist with process improvements and other Customer Experience initiatives as assigned.\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cp>\u003Cstrong>What We're Looking For\u003C/strong>\u003C/p>\u003Cp>The ideal candidate is someone who enjoys helping others, communicates professionally, and pays close attention to detail.\u003C/p>\u003Cp>\u003Cstrong>Qualifications\u003C/strong>\u003C/p>\u003Cul>\u003Cli>High school diploma or equivalent.\u003C/li>\u003Cli>Experience in a customer service or administrative office environment.\u003C/li>\u003Cli>Experience in the agriculture industry is a plus.\u003C/li>\u003Cli>Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.\u003C/li>\u003Cli>Experience with CRM platforms such as HubSpot is preferred.\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Skills &amp; Abilities\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Excellent verbal and written communication skills.\u003C/li>\u003Cli>Strong organizational and time management skills.\u003C/li>\u003Cli>Ability to prioritize multiple tasks while maintaining accuracy.\u003C/li>\u003Cli>Detail-oriented with a process-driven mindset.\u003C/li>\u003Cli>Professional, dependable, and collaborative.\u003C/li>\u003Cli>Comfortable working independently and as part of a team.\u003C/li>\u003Cli>Ability to remain calm and productive in a fast-paced environment.\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Why Join Suterra?\u003C/strong>\u003C/p>\u003Cp>At Suterra, you'll be part of a collaborative team committed to innovation, sustainability, and delivering exceptional experiences for our customers. We value teamwork, continuous improvement, and creating an environment where employees can grow and make a meaningful impact.\u003C/p>\u003Cp>\u003Cstrong>Work Environment\u003C/strong>\u003C/p>\u003Cp>This is a \u003Cstrong>full-time, onsite position\u003C/strong> based in our \u003Cstrong>Fresno, California\u003C/strong> office.\u003C/p>\u003Cp>\u003Cstrong>Suterra is wholly owned by The Wonderful Company\u003C/strong>\u003C/p>\u003Cp>The Wonderful Company, headquartered in Los Angeles, is a privately held $6 billion global agribusiness company with consumer brands including Wonderful® Pistachios, Wonderful® Halos®, POM Wonderful®, FIJI® Water, JUSTIN® and Landmark® wines, as well as the Teleflora® flower delivery service.\u003C/p>\u003Cp>To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.\u003C/p>\u003Cp>The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement.&nbsp;We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.\u003C/p>\u003Cp>Learn about sustainable programs and ways we give back to the community!\u003C/p>\u003Cp>All your information will be kept confidential according to EEO guidelines.\u003C/p>\u003Cp>EEO is the law -&nbsp;click here for more information\u003C/p>\u003Cp>EEO is the law - click here for more information\u003C/p>","Company DescriptionLocation: Fresno, CA\nSchedule: Full-Time | OnsiteJoin Our TeamAt Suterra, we help growers around the world protect crops through innovative, sustainable pest management solutions. We're looking for a Customer Experience Associate who is passionate about providing exceptional customer service, thrives in a fast-paced environment, and enjoys building relationships while keeping operations running smoothly.If you're highly organized, enjoy solving problems, and take pride in delivering outstanding service, we'd love to hear from you.\nJob DescriptionWhat You'll DoAs a Customer Experience Associate, you'll play a vital role in supporting our customers and internal teams by ensuring orders, logistics, and communications are handled accurately and efficiently. Your responsibilities will include:Provide administrative support to the Customer Experience team and California Commercial Team.Deliver exceptional customer service by responding to customer inquiries via phone, email, and other communication channels.Process customer orders and support shipping, receiving, returns, rebates, and reverse logistics.Manage customer care, logistics, and returns inboxes while ensuring timely responses.Coordinate with Suterra's third-party logistics (3PL) partner to support inventory management, warehouse operations, invoice reconciliation, and product movement.Support distributor relationships throughout the Eastern and Central United States.Maintain accurate customer information and data within HubSpot CRM.Build strong relationships with customers, distributors, and logistics partners through proactive communication and collaboration.Assist with process improvements and other Customer Experience initiatives as assigned.\nQualificationsWhat We're Looking ForThe ideal candidate is someone who enjoys helping others, communicates professionally, and pays close attention to detail.QualificationsHigh school diploma or equivalent.Experience in a customer service or administrative office environment.Experience in the agriculture industry is a plus.Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.Experience with CRM platforms such as HubSpot is preferred.Skills & AbilitiesExcellent verbal and written communication skills.Strong organizational and time management skills.Ability to prioritize multiple tasks while maintaining accuracy.Detail-oriented with a process-driven mindset.Professional, dependable, and collaborative.Comfortable working independently and as part of a team.Ability to remain calm and productive in a fast-paced environment.\nAdditional InformationWhy Join Suterra?At Suterra, you'll be part of a collaborative team committed to innovation, sustainability, and delivering exceptional experiences for our customers. We value teamwork, continuous improvement, and creating an environment where employees can grow and make a meaningful impact.Work EnvironmentThis is a full-time, onsite position based in our Fresno, California office.Suterra is wholly owned by The Wonderful CompanyThe Wonderful Company, headquartered in Los Angeles, is a privately held $6 billion global agribusiness company with consumer brands including Wonderful® Pistachios, Wonderful® Halos®, POM Wonderful®, FIJI® Water, JUSTIN® and Landmark® wines, as well as the Teleflora® flower delivery service.To learn more about The Wonderful Company, visit www.wonderful.com, or follow us on Facebook, Twitter and Instagram. To view the current Corporate Social Responsibility report, visit www.wonderful.com/csr.The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.Learn about sustainable programs and ways we give back to the community!All your information will be kept confidential according to EEO guidelines.EEO is the law - click here for more informationEEO is the law - click here for more information",1786376090000,"2026-08-10 17:37:47","2026-08-07T02:12:02.723Z",{"jsonldValid":24,"jsonld":29},{"id":49,"slug":50,"title":51,"companyname":52,"companylogo":53,"companyTagline":54,"companyIndustry":55,"city":56,"country":13,"remote":24,"employmentType":57,"department":41,"content_html":58,"content_text":59,"years":20,"createdAt":44,"updatedAtISO":60,"postedAtISO":61,"hasSalary":24,"salaryMin":62,"salaryMax":63,"currency":27,"schema":64},"a1813e234a4f82cd20a782983281c2e6d7a873543816336e68cf2faddcdbbfd6","senior-marketing-manager-channels-at-trupanion-287ca4bb59","Senior Marketing Manager, Channels","Trupanion","https://logo.clearbit.com/trupanion.com","Medical insurance for the life of your pet.","Insurance","Seattle",[16],"\u003Ch2>Job Description\u003C/h2>\u003Cp>&nbsp;As Senior Marketing Manager, Channels you will lead the conversion strategy for prospects coming from our veterinary, breeder and shelter distribution, growing conversion and enrollments across these key channels.\u003C/p>\u003Cp>As an experienced marketer you will have proven experience in leading successful multichannel B2C direct marketing campaigns across digital and offline channels and creating end-to-end conversion experiences that meet customer and company goals.\u003C/p>\u003Cp>You will be a dynamic, data-driven and meticulous marketer with a ‘can-do’ attitude who enjoys being proactive and wants to contribute to a high performing team of passionate marketers.\u003C/p>\u003Cp>This position is&nbsp;\u003Cstrong>open to candidates in the Seattle area.\u003C/strong>&nbsp;You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least&nbsp;\u003Cstrong>3 days a week.\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Key Responsibilities Include:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Own and optimize the end-to-end conversion experience for prospect leads from veterinary, breeder and shelter channels&nbsp; Define and test multichannel contact strategies (email, SMS, direct mail, phone) to grow response and enrollment rates from prospect audiences\u003C/li>\u003Cli>Create compelling conversion communications informed by user insight and test in partnership with the Digital Communications team\u003C/li>\u003Cli>Create manual campaigns targeting lead database segments to test messaging and promotional tactics that further lift response&nbsp;\u003C/li>\u003Cli>Partner with market teams to understand lead initiation and partner roadmaps, working collaboratively to build conversion success&nbsp;\u003C/li>\u003Cli>Own channel performance with a focus on driving activations and enrollments, communicating issues within journeys on a regular basis and estimating impact and assisting with prioritization and resolution\u003C/li>\u003Cli>Work closely with the UX and creative teams to optimize on and offline conversion experience for channel prospects\u003C/li>\u003Cli>Understand the phone experience and leverage insights to influence conversion\u003C/li>\u003Cli>Develop manage and communicate comprehensive communications testing pans and associated results\u003C/li>\u003Cli>Build an insight framework to ensure continuous user insight lies at the heart of conversion strategy\u003C/li>\u003Cli>Continued learning and evaluation of the customer experience and development of new and innovating messaging working closely with our internal compliance team\u003C/li>\u003Cli>Manage and develop the Email Marketing Specialist\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Experience:\u003C/strong>&nbsp;\u003C/p>\u003Cul>\u003Cli>5 -7 years of relevant marketing experience, including experience leading integrated, multichannel conversion, lifecycle, growth, or channel marketing programs.\u003C/li>\u003Cli>Commercially focused with track record of leading B2C conversion programs\u003C/li>\u003Cli>Direct marketing campaign experience across digital and offline channels\u003C/li>\u003Cli>Customer journey development\u003C/li>\u003Cli>Working knowledge of analytics and insight platforms (Google Analytics, Contentsquare, Qualtrics, Survey Monkey)\u003C/li>\u003Cli>Knowledge of Adobe Marketo is highly desired\u003C/li>\u003Cli>Quebec French fluency is a plus\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You’ll be successful if you can:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Think creatively to create outstanding customer experiences\u003C/li>\u003Cli>Use data to make informed decisions and drive action\u003C/li>\u003Cli>Leverage experience and curiosity to drive innovation\u003C/li>\u003Cli>Thrive in a fast paced environment and adapt quickly to change&nbsp;\u003C/li>\u003Cli>Collaborate effectively to achieve successful outcomes\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Compensation\u003C/strong>\u003C/p>\u003Cul>\u003Cli>The pay range for this position is $125,000 - $145,000, on a full-time schedule.&nbsp;\u003C/li>\u003Cli>Along with base salary, Trupanion employees may be eligible for monthly bonuses.&nbsp;\u003C/li>\u003Cli>We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.&nbsp;&nbsp;\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>\u003Cstrong>Benefits and Perks:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Full medical, dental, and vision benefits at no cost to the employee\u003C/li>\u003Cli>Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)\u003C/li>\u003Cli>Five-week sabbatical after five years of employment\u003C/li>\u003Cli>Open, casual, pet-friendly, and fun office environment\u003C/li>\u003Cli>Free medical health insurance for your pet (1 dog or cat)\u003C/li>\u003Cli>Paid time off to volunteer at nonprofit organizations\u003C/li>\u003Cli>Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.\u003C/li>\u003C/ul>\u003Cp>For more information about Trupanion, visit https://trupanion.com/about\u003C/p>\u003Cp>Learn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQ\u003C/p>\u003Cp>Trupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.\u003C/p>\u003Cp>We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.\u003C/p>\n\u003Cp>\u003Cstrong>Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\u003C/strong>\u003C/p>","Job Description As Senior Marketing Manager, Channels you will lead the conversion strategy for prospects coming from our veterinary, breeder and shelter distribution, growing conversion and enrollments across these key channels.As an experienced marketer you will have proven experience in leading successful multichannel B2C direct marketing campaigns across digital and offline channels and creating end-to-end conversion experiences that meet customer and company goals.You will be a dynamic, data-driven and meticulous marketer with a ‘can-do’ attitude who enjoys being proactive and wants to contribute to a high performing team of passionate marketers.This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.Key Responsibilities Include:Own and optimize the end-to-end conversion experience for prospect leads from veterinary, breeder and shelter channels  Define and test multichannel contact strategies (email, SMS, direct mail, phone) to grow response and enrollment rates from prospect audiencesCreate compelling conversion communications informed by user insight and test in partnership with the Digital Communications teamCreate manual campaigns targeting lead database segments to test messaging and promotional tactics that further lift response Partner with market teams to understand lead initiation and partner roadmaps, working collaboratively to build conversion success Own channel performance with a focus on driving activations and enrollments, communicating issues within journeys on a regular basis and estimating impact and assisting with prioritization and resolutionWork closely with the UX and creative teams to optimize on and offline conversion experience for channel prospectsUnderstand the phone experience and leverage insights to influence conversionDevelop manage and communicate comprehensive communications testing pans and associated resultsBuild an insight framework to ensure continuous user insight lies at the heart of conversion strategyContinued learning and evaluation of the customer experience and development of new and innovating messaging working closely with our internal compliance teamManage and develop the Email Marketing SpecialistExperience: 5 -7 years of relevant marketing experience, including experience leading integrated, multichannel conversion, lifecycle, growth, or channel marketing programs.Commercially focused with track record of leading B2C conversion programsDirect marketing campaign experience across digital and offline channelsCustomer journey developmentWorking knowledge of analytics and insight platforms (Google Analytics, Contentsquare, Qualtrics, Survey Monkey)Knowledge of Adobe Marketo is highly desiredQuebec French fluency is a plusYou’ll be successful if you can:Think creatively to create outstanding customer experiencesUse data to make informed decisions and drive actionLeverage experience and curiosity to drive innovationThrive in a fast paced environment and adapt quickly to change Collaborate effectively to achieve successful outcomesCompensationThe pay range for this position is $125,000 - $145,000, on a full-time schedule. Along with base salary, Trupanion employees may be eligible for monthly bonuses. We want all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.  \nAdditional InformationBenefits and Perks:Full medical, dental, and vision benefits at no cost to the employeeFour weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)Five-week sabbatical after five years of employmentOpen, casual, pet-friendly, and fun office environmentFree medical health insurance for your pet (1 dog or cat)Paid time off to volunteer at nonprofit organizationsSeattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.For more information about Trupanion, visit https://trupanion.com/aboutLearn more about how Trupanion has revolutionized our industry and the reimbursement model: https://www.youtube.com/watch?v=vdWZ4KHiPTQTrupanion is an equal-opportunity employer and embraces diversity. We are committed to building a team that represents a variety of backgrounds, abilities, perspectives, and skills.We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.\nApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.","2026-08-10 17:37:48","2026-07-30T21:18:46.324Z",125000,145000,{"jsonldValid":24,"jsonld":29},{"id":66,"slug":67,"title":68,"companyname":69,"companylogo":70,"companyTagline":71,"companyIndustry":11,"city":72,"country":13,"remote":14,"employmentType":73,"department":41,"content_html":74,"content_text":75,"years":20,"createdAt":76,"updatedAtISO":77,"postedAtISO":78,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":79},"49dcd1435f5f841542b5d0c3c893be85d6f071dae620375a1e460033fa9829bd","partner-manager-at-steer-536b235a96","Partner Manager","Steer","https://logo.clearbit.com/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","United States (Remote)",[16],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.&nbsp; In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.&nbsp;\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>As a Partner Manager, you will help operationalize and scale Steer’s rapidly growing partner ecosystem across the automotive aftermarket—including parts/tire suppliers, shop management systems, marketing platforms, AI providers, and enterprise repair networks. Reporting directly to the Sr. Director of Partnerships, your mission is to turn strategic partner relationships into repeatable, high-performing growth engines. You will own the operational execution of our channel programs, integrations, and Directory-as-a-Service (DaaS) initiatives, ensuring our internal teams and external partners are aligned for long-term success.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote and available to US-based candidates.&nbsp;&nbsp;\u003C/em>\u003C/p>\n\u003Ch3>&nbsp;\u003C/h3>\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>An Ecosystem Operator:\u003C/strong> Highly organized and process-driven, you thrive on turning complex inputs from partners, product teams, and industry trends into clear, actionable operational plans.\u003C/li>\n\u003Cli>\u003Cstrong>A Collaborative Relationship Builder:\u003C/strong> You build deep trust with external partners and internal teams, taking time to understand mutual incentives and driving win-win outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>An Automotive &amp; Tech Translator:\u003C/strong> You speak the language of the automotive aftermarket and seamlessly translate technical and strategic concepts so partners and internal teams can easily execute.\u003C/li>\n\u003Cli>\u003Cstrong>A Scale-Minded Project Manager:\u003C/strong> You enjoy managing multiple cross-functional initiatives at once, taking ownership of the details that help turn high-level partnerships into tangible business results.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Scale Partner Program Operations:\u003C/strong> Own end-to-end partner reporting (enrollments, incentives, and performance), coordinate announcements, manage enablements/assets, and streamline billing alongside RevOps and HubSpot teams.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Directory-as-a-Service (DaaS) Execution:\u003C/strong> Manage shop eligibility data, partner locator onboarding, and activation tracking, while coordinating cross-functionally with Sales, CS, and Marketing to convert partner-generated leads.\u003C/li>\n\u003Cli>\u003Cstrong>Coordinate Integration Ecosystems:\u003C/strong> Manage day-to-day integration partner communications, align Product and Engineering teams on launch readiness, support beta testing, and maintain internal integration documentation.\u003C/li>\n\u003Cli>\u003Cstrong>Manage Tech &amp; Service Relationships:\u003C/strong> Act as the primary operational lead for marketing, loyalty, AI voice, and coaching partners—overseeing onboarding, issue resolution, and joint execution.\u003C/li>\n\u003Cli>\u003Cstrong>Enable Internal Teams:\u003C/strong> Ensure Sales and Customer Success have the resources, collateral, and knowledge required to support and close partner-driven opportunities.\u003C/li>\n\u003C/ul>\n\u003Ch3>&nbsp;\u003C/h3>\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Industry &amp; Ecosystem Experience:\u003C/strong> 4–7 years in partnerships, channel operations, or ecosystem management within the automotive aftermarket (automotive tech, repair SaaS, distribution, or repair networks).\u003C/li>\n\u003Cli>\u003Cstrong>Domain Knowledge:\u003C/strong> Deep understanding of how independent repair shops operate, evaluate software, acquire customers, and purchase parts.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Project Management:\u003C/strong> Proven ability to coordinate complex, multi-party initiatives across Sales, CS, Product, Marketing, and RevOps.\u003C/li>\n\u003Cli>\u003Cstrong>Operations &amp; Systems Acumen:\u003C/strong> Strong organizational skills with hands-on experience using CRMs and reporting tools (HubSpot preferred).\u003C/li>\n\u003Cli>\u003Cem>\u003Cstrong>Ability to travel up to 25% of the time.&nbsp;\u003C/strong>\u003C/em>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Aftermarket Network:\u003C/strong> Existing relationships or a strong network within the automotive aftermarket industry.\u003C/li>\n\u003Cli>\u003Cstrong>SaaS &amp; Integration Familiarity:\u003C/strong> Direct experience with repair shop management systems, automotive SaaS integrations, or technology ecosystems.\u003C/li>\n\u003Cli>\u003Cstrong>Channel &amp; Marketplace Programs:\u003C/strong> Experience supporting channel partner programs, marketplace platforms, or locator/DaaS networks.\u003C/li>\n\u003C/ul>\n\u003Ch3>&nbsp;\u003C/h3>\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>&nbsp; &nbsp; &nbsp; &nbsp;1- Initial Screen\u003C/strong> – 30 min with Lead Recruiter\u003C/p>\n\u003Cp>\u003Cstrong>&nbsp; &nbsp; &nbsp; &nbsp;2 - Hiring Manager Interview\u003C/strong> – 45 min with Sr. Director of Partnerships\u003C/p>\n\u003Cp>\u003Cstrong>&nbsp; &nbsp; &nbsp; &nbsp;3 - Case Study Presentation\u003C/strong> – 60 min Assignment\u003C/p>\n\u003Cp>\u003Cstrong>&nbsp; &nbsp; &nbsp; &nbsp;4 - Cross Functional Interviews (2) - \u003C/strong>30 min with two senior stakeholders.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;\u003C/p>\n\u003Cp>\u003Cstrong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Problem Solving Exercise\u003C/strong> – 60 min with Head of People\u003C/p>\n\u003Cp>\u003Cem>*We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20–30 min.\u003C/em>\u003C/p>\n\u003Ch3>&nbsp;\u003C/h3>\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with a 15-day minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth &amp; Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high-ownership culture with clear opportunities for career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.&nbsp;\u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nAs a Partner Manager, you will help operationalize and scale Steer’s rapidly growing partner ecosystem across the automotive aftermarket—including parts/tire suppliers, shop management systems, marketing platforms, AI providers, and enterprise repair networks. Reporting directly to the Sr. Director of Partnerships, your mission is to turn strategic partner relationships into repeatable, high-performing growth engines. You will own the operational execution of our channel programs, integrations, and Directory-as-a-Service (DaaS) initiatives, ensuring our internal teams and external partners are aligned for long-term success.\n\nThis role is 100% remote and available to US-based candidates.  \n \nYou Are\n\nAn Ecosystem Operator: Highly organized and process-driven, you thrive on turning complex inputs from partners, product teams, and industry trends into clear, actionable operational plans.\nA Collaborative Relationship Builder: You build deep trust with external partners and internal teams, taking time to understand mutual incentives and driving win-win outcomes.\nAn Automotive & Tech Translator: You speak the language of the automotive aftermarket and seamlessly translate technical and strategic concepts so partners and internal teams can easily execute.\nA Scale-Minded Project Manager: You enjoy managing multiple cross-functional initiatives at once, taking ownership of the details that help turn high-level partnerships into tangible business results.\n\nYou Will\n\nScale Partner Program Operations: Own end-to-end partner reporting (enrollments, incentives, and performance), coordinate announcements, manage enablements/assets, and streamline billing alongside RevOps and HubSpot teams.\nDrive Directory-as-a-Service (DaaS) Execution: Manage shop eligibility data, partner locator onboarding, and activation tracking, while coordinating cross-functionally with Sales, CS, and Marketing to convert partner-generated leads.\nCoordinate Integration Ecosystems: Manage day-to-day integration partner communications, align Product and Engineering teams on launch readiness, support beta testing, and maintain internal integration documentation.\nManage Tech & Service Relationships: Act as the primary operational lead for marketing, loyalty, AI voice, and coaching partners—overseeing onboarding, issue resolution, and joint execution.\nEnable Internal Teams: Ensure Sales and Customer Success have the resources, collateral, and knowledge required to support and close partner-driven opportunities.\n\n \nYou Have\nMust Have\n\nIndustry & Ecosystem Experience: 4–7 years in partnerships, channel operations, or ecosystem management within the automotive aftermarket (automotive tech, repair SaaS, distribution, or repair networks).\nDomain Knowledge: Deep understanding of how independent repair shops operate, evaluate software, acquire customers, and purchase parts.\nCross-Functional Project Management: Proven ability to coordinate complex, multi-party initiatives across Sales, CS, Product, Marketing, and RevOps.\nOperations & Systems Acumen: Strong organizational skills with hands-on experience using CRMs and reporting tools (HubSpot preferred).\nAbility to travel up to 25% of the time. \n\nNice to Have\n\nAftermarket Network: Existing relationships or a strong network within the automotive aftermarket industry.\nSaaS & Integration Familiarity: Direct experience with repair shop management systems, automotive SaaS integrations, or technology ecosystems.\nChannel & Marketplace Programs: Experience supporting channel partner programs, marketplace platforms, or locator/DaaS networks.\n\n \nInterview Process\n       1- Initial Screen – 30 min with Lead Recruiter\n       2 - Hiring Manager Interview – 45 min with Sr. Director of Partnerships\n       3 - Case Study Presentation – 60 min Assignment\n       4 - Cross Functional Interviews (2) - 30 min with two senior stakeholders.                                                     \n            Problem Solving Exercise – 60 min with Head of People\n*We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20–30 min.\n \nWe Offer\n\n100% remote work environment\nMedical, Dental, and Vision insurance within 30 days (100% employer-paid medical)\nEquity package\nFlexible PTO with a 15-day minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high-ownership culture with clear opportunities for career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.",1786332440000,"2026-08-10 05:27:30","2026-08-05T18:19:36.000Z",{"jsonldValid":24,"jsonld":29},{"id":81,"slug":82,"title":83,"companyname":84,"companylogo":85,"companyTagline":86,"companyIndustry":11,"city":87,"country":88,"remote":14,"employmentType":89,"department":91,"content_html":92,"content_text":93,"years":20,"createdAt":94,"updatedAtISO":95,"postedAtISO":96,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":97},"4e7a79938683b3bf00d2fce7dc99a2742094be94945844013fac5d36b4991a6c","senior-cloud-security-engineer-at-iterable-b4adae2f77","Senior Cloud Security Engineer","Iterable","https://logo.clearbit.com/iterable.com","Iterable is the top-rated AI-Powered Customer Communication Platform","Atlanta","Georgia",[90],"Contract","Engineering","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>Customers trust Iterable with sensitive information, expecting us to safeguard their data. Iterable's Security team leads a cross-functional effort across the company to ensure that all systems remain secure in support of Iterable's core values, and to provide assurance to our customers that we will be good stewards of their valued data. The Security team actively leads the effort to improve Iterable's security posture in concert with other groups as they develop or launch new features and services. As Engineers, we believe in security through automation, assessments, technical reviews and vulnerability evaluation. Our footprint spans across the entire company at all levels, throughout the complete development lifecycle.&nbsp;\u003C/p>\n\u003Cp>We aim to create a compelling, well-documented, and holistically managed security program. We are looking for individuals to join our vibrant Security Engineering team to move the current state of security to the next level. We strive to improve our cloud security capabilities, and support our peers in building an amazing product through creating an environment which fosters security by design. To summarize, we want you to share and be a part of our grand plan!\u003C/p>\n\u003Cp>One of our core values is “Growth Mindset,” and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>In this role you'll get to:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Review system designs and implementations, and consult with engineers across the organization to identify and/or avoid security issues through alignment with security standards and best practices, document and ensure security issues are appropriately remediated\u003C/li>\n\u003Cli>Leverage subject matter expertise of systems and infrastructure to propose solutions and drive architectural improvements which address classes of security vulnerabilities\u003C/li>\n\u003Cli>Develop and implement cloud and infrastructure security architecture and contribute to overall strategy and roadmap plans\u003C/li>\n\u003Cli>Participate in the selection, design, development, implementation, and management of automated security testing tools, such as cloud security posture management and image vulnerability scanners\u003C/li>\n\u003Cli>Implement solutions that integrate into CI pipelines to shift security as far left as possible and raise concerns early to engineering teams.\u003C/li>\n\u003Cli>Promote DevSecOps principles and implement Infrastructure as Code (IaC) scanning and policy enforcement to ensure deployments via Terraform, AWS CloudFormation, or similar, are secure and compliant with standards and guidelines\u003C/li>\n\u003Cli>Coordinate and participate in penetration tests of our cloud services\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years hands-on-keyboard in Cloud Security, SRE, DevOps, DevSecOps, or Infra Engineering.\u003C/li>\n\u003Cli>Strong working knowledge of Kubernetes and ecosystem tools such as helm, ArgoCD.\u003C/li>\n\u003Cli>Production experience with AWS services, particularly AWS Organizations, AWS Identity (SSO), Identity and Access Management (IAM), Service Control Policies (SCPs), Virtual Private Clouds, Elastic Load Balancers, AWS CloudTrail, and Security Groups.\u003C/li>\n\u003Cli>Proficiency with Terraform.\u003C/li>\n\u003Cli>Experience developing custom actions or workflows in Github or Gitlab.\u003C/li>\n\u003Cli>Solid understanding of cloud security vulnerabilities defense techniques and security best practices, including AWS security practices and present-day threats\u003C/li>\n\u003Cli>Proficiency in a high level programming language, such as Python or Go\u003C/li>\n\u003Cli>Familiarity with policy management tools such as OPA or Kyverno\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus points:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>SRE Experience\u003C/li>\n\u003Cli>Scala or JVM ecosystem experience\u003C/li>\n\u003Cli>Familiarity with common observability tools such as Datadog, Prometheus/Grafana\u003C/li>\n\u003Cli>Experience with AWS EKS\u003C/li>\n\u003Cli>Experience with Panther SIEM\u003C/li>\n\u003Cli>Hands on work standing up Jupyter notebook instances, using Jupyter operationally.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks &amp; Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries, meaningful equity, &amp; 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, &amp; life insurance\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility &amp; Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance\u003C/li>\n\u003Cli>Monthly Professional Development allowance\u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $141,000 - $221,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health &amp; fitness and learning &amp; development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com&nbsp;\u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nCustomers trust Iterable with sensitive information, expecting us to safeguard their data. Iterable's Security team leads a cross-functional effort across the company to ensure that all systems remain secure in support of Iterable's core values, and to provide assurance to our customers that we will be good stewards of their valued data. The Security team actively leads the effort to improve Iterable's security posture in concert with other groups as they develop or launch new features and services. As Engineers, we believe in security through automation, assessments, technical reviews and vulnerability evaluation. Our footprint spans across the entire company at all levels, throughout the complete development lifecycle. \nWe aim to create a compelling, well-documented, and holistically managed security program. We are looking for individuals to join our vibrant Security Engineering team to move the current state of security to the next level. We strive to improve our cloud security capabilities, and support our peers in building an amazing product through creating an environment which fosters security by design. To summarize, we want you to share and be a part of our grand plan!\nOne of our core values is “Growth Mindset,” and Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.\nIn this role you'll get to:\n\nReview system designs and implementations, and consult with engineers across the organization to identify and/or avoid security issues through alignment with security standards and best practices, document and ensure security issues are appropriately remediated\nLeverage subject matter expertise of systems and infrastructure to propose solutions and drive architectural improvements which address classes of security vulnerabilities\nDevelop and implement cloud and infrastructure security architecture and contribute to overall strategy and roadmap plans\nParticipate in the selection, design, development, implementation, and management of automated security testing tools, such as cloud security posture management and image vulnerability scanners\nImplement solutions that integrate into CI pipelines to shift security as far left as possible and raise concerns early to engineering teams.\nPromote DevSecOps principles and implement Infrastructure as Code (IaC) scanning and policy enforcement to ensure deployments via Terraform, AWS CloudFormation, or similar, are secure and compliant with standards and guidelines\nCoordinate and participate in penetration tests of our cloud services\n\nWe are looking for people who have:\n\n5+ years hands-on-keyboard in Cloud Security, SRE, DevOps, DevSecOps, or Infra Engineering.\nStrong working knowledge of Kubernetes and ecosystem tools such as helm, ArgoCD.\nProduction experience with AWS services, particularly AWS Organizations, AWS Identity (SSO), Identity and Access Management (IAM), Service Control Policies (SCPs), Virtual Private Clouds, Elastic Load Balancers, AWS CloudTrail, and Security Groups.\nProficiency with Terraform.\nExperience developing custom actions or workflows in Github or Gitlab.\nSolid understanding of cloud security vulnerabilities defense techniques and security best practices, including AWS security practices and present-day threats\nProficiency in a high level programming language, such as Python or Go\nFamiliarity with policy management tools such as OPA or Kyverno\n\nBonus points:\n\nSRE Experience\nScala or JVM ecosystem experience\nFamiliarity with common observability tools such as Datadog, Prometheus/Grafana\nExperience with AWS EKS\nExperience with Panther SIEM\nHands on work standing up Jupyter notebook instances, using Jupyter operationally.\n\nPerks & Benefits:\n\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance\nMonthly Professional Development allowance\nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $141,000 - $221,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1786295957000,"2026-08-09 19:19:23","2026-08-07T15:36:57.000Z",{"jsonldValid":24,"jsonld":29},{"id":99,"slug":100,"title":101,"companyname":84,"companylogo":85,"companyTagline":86,"companyIndustry":11,"city":102,"country":103,"remote":24,"employmentType":104,"department":91,"content_html":105,"content_text":106,"years":20,"createdAt":94,"updatedAtISO":95,"postedAtISO":96,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":107,"schema":108},"67f45bdef9680c4f188dd005e105dee6d105eb5ee32557eacd1916e91fdf5e13","senior-machine-learning-engineer-at-iterable-a3f36a3bbd","Senior Machine Learning Engineer","Hybrid - Lisbon","Portugal",[90],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>As a Senior Machine Learning Engineer at Iterable, you will design and build the end-to-end machine learning systems that power intelligence across our product. As a high-tech marketing platform, we work with thousands of large-scale and diverse enterprise customers. The scale and diversity of these workloads — supporting personalization with deep customizability — present unique and exciting challenges for machine learning at production scale.\u003C/p>\n\u003Cp>You will have real autonomy: from research and experimentation through to models running reliably in production, you'll own the systems and models behind our ML products and help shape the direction of AI at Iterable.\u003C/p>\n\u003Cp>One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply — we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Ch3>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Build and ship core product ML capabilities, including send-time/frequency optimization, recommendation engines, and campaign personalization.\u003C/li>\n\u003Cli>Own the full model lifecycle end-to-end: EDA, feature engineering, distributed training, production deployment, latency monitoring, and online experimentation (e.g., multi-armed bandits, ensemble models).\u003C/li>\n\u003Cli>Build and scale our data pipelines and serving architectures using Databricks, Spark, AWS, Ray, and Kubernetes.\u003C/li>\n\u003Cli>Partner with Backend and Platform teams to elevate feature serving, improve overall data architecture, and establish engineering standards across the team.\u003C/li>\n\u003Cli>Mentor engineers on the team and help set the technical direction for ML at Iterable.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We're Looking For\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>5+ years of hands-on MLE experience\u003C/strong> putting complex models into production at scale.\u003C/li>\n\u003Cli>\u003Cstrong>Databricks &amp; Spark mastery:\u003C/strong> Real experience building, optimizing, and scaling production data pipelines using Databricks.\u003C/li>\n\u003Cli>\u003Cstrong>Production-level Model Engineering:\u003C/strong> Proven track record of taking deep learning and ensemble architectures from training through optimization to production deployment.\u003C/li>\n\u003Cli>\u003Cstrong>Production Code:\u003C/strong> Strong Python and/or Scala skills with an emphasis on readable, modular, and maintainable systems code.\u003C/li>\n\u003Cli>\u003Cstrong>Systems &amp; Infra Experience:\u003C/strong> Hands-on work with microservice backends, distributed compute (Ray/Spark), and containers (Kubernetes).\u003C/li>\n\u003Cli>\u003Cstrong>Pragmatism:\u003C/strong> You care more about serving latency, reliability, and measurable customer impact than novel theoretical architectures.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Bonus points:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Prior work on large-scale recommendation systems.\u003C/li>\n\u003Cli>Experience setting up feature stores or model observability tools.\u003C/li>\n\u003Cli>Exposure to Infrastructure-as-Code (Terraform, Pulumi).\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>You Might Work On\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Building, evaluating, and integrating new models that add intelligence into our core product.\u003C/li>\n\u003Cli>Enhancing models that optimize send time and frequency of outgoing message campaigns.\u003C/li>\n\u003Cli>Designing data pipelines that make it easy to implement and test new models.\u003C/li>\n\u003Cli>Working with platform engineers to enhance our feature- and model-serving architecture.\u003C/li>\n\u003Cli>Benchmarking and improving our multi-armed bandit implementation.\u003C/li>\n\u003Cli>Building tools to visualize and debug features and models.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What we offer&nbsp;\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Competitive salaries &amp; meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Community Days (days for us to give back to the community)&nbsp;\u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Global Lifestyle Reimbursement Account\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>The base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com&nbsp;\u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!As a Senior Machine Learning Engineer at Iterable, you will design and build the end-to-end machine learning systems that power intelligence across our product. As a high-tech marketing platform, we work with thousands of large-scale and diverse enterprise customers. The scale and diversity of these workloads — supporting personalization with deep customizability — present unique and exciting challenges for machine learning at production scale.\nYou will have real autonomy: from research and experimentation through to models running reliably in production, you'll own the systems and models behind our ML products and help shape the direction of AI at Iterable.\nOne of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply — we value applicants for the skills they bring beyond a job description.\nWhat You'll Do\n\nBuild and ship core product ML capabilities, including send-time/frequency optimization, recommendation engines, and campaign personalization.\nOwn the full model lifecycle end-to-end: EDA, feature engineering, distributed training, production deployment, latency monitoring, and online experimentation (e.g., multi-armed bandits, ensemble models).\nBuild and scale our data pipelines and serving architectures using Databricks, Spark, AWS, Ray, and Kubernetes.\nPartner with Backend and Platform teams to elevate feature serving, improve overall data architecture, and establish engineering standards across the team.\nMentor engineers on the team and help set the technical direction for ML at Iterable.\n\nWhat We're Looking For\n\n5+ years of hands-on MLE experience putting complex models into production at scale.\nDatabricks & Spark mastery: Real experience building, optimizing, and scaling production data pipelines using Databricks.\nProduction-level Model Engineering: Proven track record of taking deep learning and ensemble architectures from training through optimization to production deployment.\nProduction Code: Strong Python and/or Scala skills with an emphasis on readable, modular, and maintainable systems code.\nSystems & Infra Experience: Hands-on work with microservice backends, distributed compute (Ray/Spark), and containers (Kubernetes).\nPragmatism: You care more about serving latency, reliability, and measurable customer impact than novel theoretical architectures.\n\nBonus points:\n\nPrior work on large-scale recommendation systems.\nExperience setting up feature stores or model observability tools.\nExposure to Infrastructure-as-Code (Terraform, Pulumi).\n\nYou Might Work On\n\nBuilding, evaluating, and integrating new models that add intelligence into our core product.\nEnhancing models that optimize send time and frequency of outgoing message campaigns.\nDesigning data pipelines that make it easy to implement and test new models.\nWorking with platform engineers to enhance our feature- and model-serving architecture.\nBenchmarking and improving our multi-armed bandit implementation.\nBuilding tools to visualize and debug features and models.\n\nWhat we offer \n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nCommunity Days (days for us to give back to the community) \nPaid Annual Leave (22 days)\nGlobal Lifestyle Reimbursement Account\nPaid Sabbatical\nComplete laptop workstation\n\nThe base salary range for this position in Lisbon, Portugal, is €66,500 – €88,000 per year (gross). This range is provided in anticipation of the requirements of the EU Pay Transparency Directive (2023/970), which EU member states are implementing into national law, and reflects the expected compensation at the start of employment for this role.The final offer will be determined based on your experience, qualifications, and performance throughout the selection process, while also ensuring alignment with our internal equity principles.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","EUR",{"jsonldValid":24,"jsonld":29},{"id":110,"slug":111,"title":112,"companyname":84,"companylogo":85,"companyTagline":86,"companyIndustry":11,"city":87,"country":88,"remote":14,"employmentType":113,"department":41,"content_html":114,"content_text":115,"years":20,"createdAt":94,"updatedAtISO":95,"postedAtISO":96,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":116},"4a24bf37d801582a79dfdfa943a18625f637f0e18c470fb3a17814554a98d565","senior-manager-engineering-nova-at-iterable-00a96aabfe","Senior Manager, Engineering (Nova)",[90],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!&nbsp;\u003C/p>\n\u003Ch3>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/h3>\n\u003Cp>We are looking for a \u003Cstrong>Senior Engineering Manager\u003C/strong> to lead the engineering groups responsible for building agentic experiences and integrating AI-powered capabilities into the core Iterable application. This organization owns the critical application-facing development that turns emerging AI capabilities into reliable, highly scalable, and usable product features.\u003C/p>\n\u003Cp>In this role, you will provide strategic direction and leadership to a growing organization of frontend, backend, and applied engineers working on conversational workflows, orchestration layers, and AI-enabled product surfaces. You will balance organizational leadership with high-level technical vision, helping teams deliver complex, high-impact features while defining roadmaps, navigating ambiguity, and driving architectural standards in a fast-moving product area. This role sits within the broader Nova initiative and plays a strategic part in shaping the future of how intelligent experiences appear across the Iterable platform.\u003C/p>\n\u003Cp>One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Ch3>\u003Cstrong>How You Will Make a Difference:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lead and scale\u003C/strong> multiple engineering teams (or a large, multi-disciplinary pod) building agentic and AI-enabled product experiences.\u003C/li>\n\u003Cli>\u003Cstrong>Act as a strategic partner\u003C/strong> to Product, Design, and Data Science leadership to define the technical roadmap, prioritize initiatives, and translate AI capabilities into scalable, user-facing experiences.\u003C/li>\n\u003Cli>\u003Cstrong>Drive the overarching technical architecture\u003C/strong> and design of agent workflows, orchestration logic, and application integrations.\u003C/li>\n\u003Cli>\u003Cstrong>Establish the standards\u003C/strong> to ensure AI-powered features are reliable, observable, secure, and ready for enterprise-scale production use.\u003C/li>\n\u003Cli>\u003Cstrong>Spearhead execution\u003C/strong> across complex, cross-functional initiatives, balancing short-term product delivery with sustainable, long-term technical direction.\u003C/li>\n\u003Cli>\u003Cstrong>Champion and elevate strong engineering practices\u003C/strong> around code quality, system resilience, testing, and iterative delivery across the broader engineering organization.\u003C/li>\n\u003Cli>\u003Cstrong>Coach, mentor, and sponsor\u003C/strong> senior engineers, technical leads, and potentially other engineering managers, actively supporting their career growth and ensuring a healthy, inclusive team culture.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborate strategically\u003C/strong> with principal engineers, data teams, and platform architecture groups to align on system interfaces, resolve organizational dependencies, and achieve shared business goals.\u003C/li>\n\u003Cli>\u003Cstrong>Drive hiring, headcount planning, and onboarding\u003C/strong> strategies as the AI engineering organization scales.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>We Are Looking for People Who:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Have at least \u003Cstrong>8+ years\u003C/strong> of hands-on software development experience.\u003C/li>\n\u003Cli>Have at least \u003Cstrong>5+ years\u003C/strong> of experience managing, scaling, and leading software engineering teams.\u003C/li>\n\u003Cli>Strong background in application or platform engineering, with a proven track record of scaling systems in a SaaS environment.\u003C/li>\n\u003Cli>Experience leading teams that integrate complex AI or ML-powered capabilities into production systems.\u003C/li>\n\u003Cli>Demonstrated expertise in building alignment and operating seamlessly at the intersection of product, platform, and data science teams.\u003C/li>\n\u003Cli>Exceptional technical judgment across system design, APIs, distributed systems, and developer workflows, with the ability to guide teams through complex technical decisions.\u003C/li>\n\u003Cli>Experience overseeing engineering work across modern backend and frontend stacks.\u003C/li>\n\u003Cli>Ability to thrive in ambiguity, define strategic direction, make pragmatic trade-offs, and drive execution across multiple concurrent initiatives.\u003C/li>\n\u003Cli>Excellent executive communication skills and the ability to articulate how technical work maps to overarching business and product goals.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience managing engineering managers or leading multiple autonomous squads.\u003C/li>\n\u003Cli>Experience leading teams building agentic, LLM-powered, or generative AI product experiences.\u003C/li>\n\u003Cli>Familiarity with agent frameworks such as Mastra, LangChain, or similar orchestration tools.\u003C/li>\n\u003Cli>Prior leadership work on decisioning engines, rules engines, or real-time personalization systems at scale.\u003C/li>\n\u003Cli>Experience collaborating closely with Data Science and ML teams on complex production integrations and model deployment pipelines.\u003C/li>\n\u003Cli>Background in marketing technology or customer engagement platforms.\u003C/li>\n\u003Cli>Experience successfully scaling engineering teams and systems in a remote-first or distributed environment.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks &amp; Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries, meaningful equity, &amp; 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, &amp; life insurance\u003C/li>\n\u003Cli>Community Impact Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility &amp; Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance\u003C/li>\n\u003Cli>Monthly Professional Development allowance\u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $189,500 - $290,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health &amp; fitness and learning &amp; development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com&nbsp;\u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! \nHow you will make an impact:\nWe are looking for a Senior Engineering Manager to lead the engineering groups responsible for building agentic experiences and integrating AI-powered capabilities into the core Iterable application. This organization owns the critical application-facing development that turns emerging AI capabilities into reliable, highly scalable, and usable product features.\nIn this role, you will provide strategic direction and leadership to a growing organization of frontend, backend, and applied engineers working on conversational workflows, orchestration layers, and AI-enabled product surfaces. You will balance organizational leadership with high-level technical vision, helping teams deliver complex, high-impact features while defining roadmaps, navigating ambiguity, and driving architectural standards in a fast-moving product area. This role sits within the broader Nova initiative and plays a strategic part in shaping the future of how intelligent experiences appear across the Iterable platform.\nOne of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\nHow You Will Make a Difference:\n\nLead and scale multiple engineering teams (or a large, multi-disciplinary pod) building agentic and AI-enabled product experiences.\nAct as a strategic partner to Product, Design, and Data Science leadership to define the technical roadmap, prioritize initiatives, and translate AI capabilities into scalable, user-facing experiences.\nDrive the overarching technical architecture and design of agent workflows, orchestration logic, and application integrations.\nEstablish the standards to ensure AI-powered features are reliable, observable, secure, and ready for enterprise-scale production use.\nSpearhead execution across complex, cross-functional initiatives, balancing short-term product delivery with sustainable, long-term technical direction.\nChampion and elevate strong engineering practices around code quality, system resilience, testing, and iterative delivery across the broader engineering organization.\nCoach, mentor, and sponsor senior engineers, technical leads, and potentially other engineering managers, actively supporting their career growth and ensuring a healthy, inclusive team culture.\nCollaborate strategically with principal engineers, data teams, and platform architecture groups to align on system interfaces, resolve organizational dependencies, and achieve shared business goals.\nDrive hiring, headcount planning, and onboarding strategies as the AI engineering organization scales.\n\nWe Are Looking for People Who:\n\nHave at least 8+ years of hands-on software development experience.\nHave at least 5+ years of experience managing, scaling, and leading software engineering teams.\nStrong background in application or platform engineering, with a proven track record of scaling systems in a SaaS environment.\nExperience leading teams that integrate complex AI or ML-powered capabilities into production systems.\nDemonstrated expertise in building alignment and operating seamlessly at the intersection of product, platform, and data science teams.\nExceptional technical judgment across system design, APIs, distributed systems, and developer workflows, with the ability to guide teams through complex technical decisions.\nExperience overseeing engineering work across modern backend and frontend stacks.\nAbility to thrive in ambiguity, define strategic direction, make pragmatic trade-offs, and drive execution across multiple concurrent initiatives.\nExcellent executive communication skills and the ability to articulate how technical work maps to overarching business and product goals.\n\nBonus Points:\n\nExperience managing engineering managers or leading multiple autonomous squads.\nExperience leading teams building agentic, LLM-powered, or generative AI product experiences.\nFamiliarity with agent frameworks such as Mastra, LangChain, or similar orchestration tools.\nPrior leadership work on decisioning engines, rules engines, or real-time personalization systems at scale.\nExperience collaborating closely with Data Science and ML teams on complex production integrations and model deployment pipelines.\nBackground in marketing technology or customer engagement platforms.\nExperience successfully scaling engineering teams and systems in a remote-first or distributed environment.\n\nPerks & Benefits:\n\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nCommunity Impact Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance\nMonthly Professional Development allowance\nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $189,500 - $290,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",{"jsonldValid":24,"jsonld":29},1786437751766]