[{"data":1,"prerenderedAt":124},["ShallowReactive",2],{"$fGl670GbLtINr71hsb32D4RWQN8VEawqT5QPQqH5ejCk":3,"$fLiWFsOF1tKvtd9jJGzp3-WNCgSEGIINlBwotI_l10Ug":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"1c26cf6eec6ae18162b2f3729f441e0622c9ff93abfd428be8244e8e5ef6f6ac","director-of-product-marketing-psa-sports-grading-at-collectors-universe-51cff40033","Director of Product Marketing, PSA Sports Grading","Collectors Universe","https://logo.clearbit.com/collectorsuniverse.com","The Leader in Third-Party Authentication and Grading for High-Value Collectibles.","Consumer Services","US - Remote","Us -",true,[16],"Full-time","Product","\u003Cp>Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.\u003C/p>\u003Cp>Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.\u003C/p>\u003Cp>Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.\u003C/p>\u003Cp>As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.\u003C/p>\u003Cp>We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.\u003C/p>\u003Ch1>\u003Cb>\u003Cb>About PSA\u003C/b>\u003C/b>\u003C/h1>\u003Cp>PSA is the global leader in trading card grading and authentication. Trusted by collectors, dealers, breakers, and marketplaces worldwide, PSA sets the standard for verifying authenticity and condition and serves as a foundational layer of trust across the hobby.\u003C/p>\u003Ch1>\u003Cb>Role Overview\u003C/b>\u003C/h1>\u003Cp>We are seeking a Director of Product Marketing to lead strategy and execution for PSA’s Sports Grading business.\u003C/p>\u003Cp>This role owns how products come to market and scale, spanning positioning, go-to-market strategy, lifecycle growth, and the end-to-end collector experience. The Director serves as the central connector across Product, Operations, Growth, Brand, and Communications to ensure the right products are prioritized, brought to market effectively, and deliver a high-quality customer experience.\u003C/p>\u003Cp>This leader brings deep, first-hand credibility in the sports card ecosystem alongside strong product marketing leadership and plays a critical role in strengthening PSA’s position at the center of the collector ecosystem.\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>\u003Cb>Key Responsibilities\u003C/b>\u003C/b>\u003C/h1>\u003Cp>\u003Cb>\u003Cb>Product Marketing & Go-to-Market\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own end-to-end product marketing strategy across Sports Grading\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define target segments and develop acquisition, engagement, and retention strategies across collectors, dealers, breakers, and investors\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead go-to-market planning for product launches, service innovations, and category expansions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive integrated campaign strategy across digital, CRM, events, and social channels\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>Positioning & Product Strategy\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define positioning, messaging, and value propositions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate collector insights, customer experience needs, and market dynamics into actionable product and GTM strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Product and Operations to inform roadmap prioritization and focus on highest-impact opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop pricing, packaging, and promotional frameworks in partnership with business leads\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>Customer Experience (CX)\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Champion the end-to-end collector experience across the submission, grading, and post-grade journey\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify friction points and partner cross-functionally to improve transparency, speed, communication, and overall satisfaction\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>Category Leadership (Sports Grading)\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Serve as the internal and external expert across the sports card ecosystem\u003C/p>\u003C/li>\u003Cli>\u003Cp>Shape narratives that reinforce PSA’s leadership across authenticity, grading standards, and collector value\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build strategic partnerships across leagues, teams, rights holders, marketplaces, dealers, and key industry stakeholders, partnering with Communications on creator and influencer engagement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify whitespace opportunities to expand grading adoption and submission growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>Stay ahead of market dynamics, including release cycles, grading demand, player performance impact, and pricing trends\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>Growth & Performance\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Establish and manage full-funnel KPIs (awareness through submission and engagement)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive continuous optimization through testing across channels, offers, and experiences\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cb>Leadership & Collaboration\u003C/b>\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and lead a high-performing product marketing function\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner cross-functionally across Growth, Brand, Product, Operations, Sales, Legal, Finance, and Communications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Elevate organizational understanding of the sports card market and collector mindset\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>\u003Cb>Who You Are:\u003C/b>\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>10–12+ years of experience in product marketing, go-to-market, or category leadership roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>5–7+ years of people management experience, building and leading high-performing teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep, authentic expertise in the sports card ecosystem\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of grading, collectibles markets, and secondary marketplaces\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of launching products and scaling category growth\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience operating cross-functionally in complex organizations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data-driven, with the ability to translate insights into action\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong executive communication and stakeholder management skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Entrepreneurial mindset with a bias for action and comfort building from the ground up\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to high-growth, late-stage, or IPO-adjacent environments preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness to travel up to ~20%\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree or equivalent experience\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>​\u003Cb>\u003Cb>Salary Range\u003C/b>\u003C/b>\u003C/h1>\u003Cp>The salary range for this position is $163,308 – $267,038. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.\u003C/p>\u003Ch1>\u003Cb>\u003Cb>Reasons To Join Us:\u003C/b>\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Health Insurance:\u003Cspan> \u003C/span>\u003C/b>All full-time employees are eligible to enroll in Medical, Dental, and Vision\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Additional Benefits:\u003C/b>\u003Cspan> \u003C/span>Full-time employees are eligible for fertility, commuter, and educational assistance benefits.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>401(K) Matching Plan:\u003Cspan> \u003C/span>\u003C/b>We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Vacation:\u003C/b>\u003Cspan> \u003C/span>All salaried employees are eligible for flexible time-off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Holiday Pay:\u003Cspan> \u003C/span>\u003C/b>All regular, full-time employees are eligible for ten company paid holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Employee Discounts:\u003C/b>\u003Cspan> \u003C/span>Employees receive discounts on select grading services for approved submissions\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Flexible Hours:\u003Cspan> \u003C/span>\u003C/b>Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Fun Working Environment:\u003Cspan> \u003C/span>\u003C/b>Our team members are invited to participate in celebrations, holiday events, and team building activities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Collectors uses e-Verify to validate your ability to work legally in the United States.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.\u003C/span>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>If you require an accommodation to apply or interview with us due to a disability or special need, please email \u003C/span>\u003C/i>people@collectors.com\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our\u003C/span>\u003C/i> Privacy Notice for U.S. Applicants\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>If you are based in California, you can read information for California residents \u003C/span>\u003C/i>here\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>","Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.About PSAPSA is the global leader in trading card grading and authentication. Trusted by collectors, dealers, breakers, and marketplaces worldwide, PSA sets the standard for verifying authenticity and condition and serves as a foundational layer of trust across the hobby.Role OverviewWe are seeking a Director of Product Marketing to lead strategy and execution for PSA’s Sports Grading business.This role owns how products come to market and scale, spanning positioning, go-to-market strategy, lifecycle growth, and the end-to-end collector experience. The Director serves as the central connector across Product, Operations, Growth, Brand, and Communications to ensure the right products are prioritized, brought to market effectively, and deliver a high-quality customer experience.This leader brings deep, first-hand credibility in the sports card ecosystem alongside strong product marketing leadership and plays a critical role in strengthening PSA’s position at the center of the collector ecosystem.Key ResponsibilitiesProduct Marketing & Go-to-MarketOwn end-to-end product marketing strategy across Sports GradingDefine target segments and develop acquisition, engagement, and retention strategies across collectors, dealers, breakers, and investorsLead go-to-market planning for product launches, service innovations, and category expansionsDrive integrated campaign strategy across digital, CRM, events, and social channelsPositioning & Product StrategyDefine positioning, messaging, and value propositionsTranslate collector insights, customer experience needs, and market dynamics into actionable product and GTM strategiesPartner with Product and Operations to inform roadmap prioritization and focus on highest-impact opportunitiesDevelop pricing, packaging, and promotional frameworks in partnership with business leadsCustomer Experience (CX)Champion the end-to-end collector experience across the submission, grading, and post-grade journeyIdentify friction points and partner cross-functionally to improve transparency, speed, communication, and overall satisfactionCategory Leadership (Sports Grading)Serve as the internal and external expert across the sports card ecosystemShape narratives that reinforce PSA’s leadership across authenticity, grading standards, and collector valueBuild strategic partnerships across leagues, teams, rights holders, marketplaces, dealers, and key industry stakeholders, partnering with Communications on creator and influencer engagementIdentify whitespace opportunities to expand grading adoption and submission growthStay ahead of market dynamics, including release cycles, grading demand, player performance impact, and pricing trendsGrowth & PerformanceEstablish and manage full-funnel KPIs (awareness through submission and engagement)Drive continuous optimization through testing across channels, offers, and experiencesLeadership & CollaborationBuild and lead a high-performing product marketing functionPartner cross-functionally across Growth, Brand, Product, Operations, Sales, Legal, Finance, and CommunicationsElevate organizational understanding of the sports card market and collector mindsetWho You Are:10–12+ years of experience in product marketing, go-to-market, or category leadership roles5–7+ years of people management experience, building and leading high-performing teamsDeep, authentic expertise in the sports card ecosystemStrong understanding of grading, collectibles markets, and secondary marketplacesProven track record of launching products and scaling category growthExperience operating cross-functionally in complex organizationsData-driven, with the ability to translate insights into actionStrong executive communication and stakeholder management skillsEntrepreneurial mindset with a bias for action and comfort building from the ground upExposure to high-growth, late-stage, or IPO-adjacent environments preferredWillingness to travel up to ~20%Bachelor’s degree or equivalent experience​Salary RangeThe salary range for this position is $163,308 – $267,038. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.Reasons To Join Us:Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and VisionAdditional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goalsVacation: All salaried employees are eligible for flexible time-off.Holiday Pay: All regular, full-time employees are eligible for ten company paid holidaysEmployee Discounts: Employees receive discounts on select grading services for approved submissionsFlexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needsFun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCollectors uses e-Verify to validate your ability to work legally in the United States.We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.If you are based in California, you can read information for California residents here.",0,1777433211000,"2026-04-29 05:27:15","2026-04-29T03:27:15.000Z",false,163308,267038,"USD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,42,61,79,96,111],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":36,"department":17,"content_html":37,"content_text":38,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":39,"salaryMax":40,"currency":27,"schema":41},"da995eaf985d25df8a502f511faff3c2037493e8517c3d6e7f58c77963641e2a","sr-director-of-product-marketing-marketplace-at-collectors-universe-99f053bb06","Sr. Director of Product Marketing, Marketplace",[16],"\u003Cp>Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.\u003C/p>\u003Cp>Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.\u003C/p>\u003Cp>Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.\u003C/p>\u003Cp>As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.\u003C/p>\u003Cp>We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.\u003C/p>\u003Ch1>\u003Cb>About PSA\u003C/b>\u003C/h1>\u003Cp>PSA is the global leader in trading card grading and authentication. Trusted by collectors, dealers, breakers, and marketplaces worldwide, PSA sets the standard for verifying authenticity and condition and serves as a foundational layer of trust across the hobby.\u003C/p>\u003Ch1>\u003Cb>Role Overview\u003C/b>\u003C/h1>\u003Cp>We are seeking a Sr. Director of Product Marketing to lead strategy and execution for PSA’s Marketplace business.\u003C/p>\u003Cp>\u003Cbr>This role owns how marketplace products and experiences are positioned, brought to market, and scaled—driving awareness, consideration, acquisition, engagement, retention, and monetization, with direct impact on marketplace growth and GMV. The Sr. Director serves as the connective layer across Product, Marketing, Operations, Finance, and external partners to ensure a cohesive, high-performing marketplace experience.\u003C/p>\u003Cp>\u003Cbr>This leader operates at both strategic and executional altitude—shaping the roadmap through market insight while driving disciplined go-to-market and lifecycle performance grounded in marketplace economics and aligned with EBITDA and long-term value creation. The role is critical to establishing Marketplace as a scaled, durable growth engine for the company.\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>What You'll Do\u003C/b>\u003C/h1>\u003Cp>\u003Cb>Product Marketing & Go-to-Market\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own end-to-end product marketing strategy across PSA Marketplace, including Vault, Partner Offers, PSA Store on eBay, and strategic partner programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead go-to-market planning for new products, features, and marketplace expansions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define and formalize target segments and audience frameworks, and drive awareness, consideration, acquisition, engagement, retention, and monetization strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive integrated campaign strategy across digital, CRM, partnerships, events, and social channels to build awareness, consideration, and conversion\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Marketplace Strategy, Supply & Product Influence\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Translate market dynamics, customer behavior, and competitive insights into marketplace strategy and GTM priorities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the development and formalization of audience segmentation and frameworks, translating customer insights into clear growth opportunities, product priorities, and lifecycle strategies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Product and Business leaders to inform roadmap prioritization and focus on highest-impact growth opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive supply growth by shaping seller acquisition, onboarding, and inventory expansion strategies across dealers, partners, and collectors\u003C/p>\u003C/li>\u003Cli>\u003Cp>Shape pricing, incentives, and marketplace mechanics to optimize liquidity, supply-demand balance, and transaction velocity\u003Cbr>Ensure alignment between product experience, GTM strategy, and business objectives across the full funnel\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Customer Experience (CX)\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Champion the end-to-end marketplace experience across buying, selling, vaulting, and post-transaction engagement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify friction points across the funnel and partner cross-functionally to improve conversion, trust, transparency, and retention\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner to improve seller and dealer experience, including onboarding, listing, pricing, and transaction workflows\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Performance, Economics & Measurement\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Establish and manage full-funnel KPIs across awareness, consideration, acquisition, conversion, retention, and LTV\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply a lifecycle and lifetime value lens to prioritize initiatives and balance growth with marketplace economics and profitability\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive continuous optimization through testing, experimentation, and performance insights\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Finance and Analytics to ensure marketing investment is disciplined, measurable, and aligned with EBITDA objectives and business priorities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Partnerships & Ecosystem Growth\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead strategic GTM for key marketplace partnerships, including eBay and GameStop\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify and develop new partnerships that expand distribution, supply, and demand\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Communications on creator and influencer engagement tied to marketplace growth\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Leadership & Collaboration\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and lead a high-performing product marketing team focused on Marketplace\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as the primary marketing partner to Marketplace Product and Business leadership\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner cross-functionally across Marketing, Product, Operations, Sales, Legal, Finance, and Communications\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Grading Product Marketing to ensure marketplace and grading strategies are aligned and mutually reinforcing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Elevate organizational understanding of marketplace dynamics, customer behavior, and growth levers\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>Who You Are:\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>15+ years of experience in product marketing, growth, marketplace, or category leadership roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>8–10+ years of people management experience, building and leading high-performing teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep experience in marketplace, e-commerce, fintech, or two-sided platform environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of lifecycle marketing, lifetime value, and marketplace economics\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of scaling products or platforms across awareness, acquisition, engagement, and monetization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience influencing product strategy and roadmap prioritization in complex organizations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data-driven, with the ability to translate insights into action and drive measurable outcomes\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong executive presence and stakeholder management skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Entrepreneurial mindset with a bias for action and comfort operating in ambiguous, fast-scaling environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to high-growth, late-stage, or IPO-adjacent environments preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness to travel up to ~20%\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree or equivalent experience\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>​\u003Cb>Salary Range\u003C/b>\u003C/h1>\u003Cp>The salary range for this position is $197,217 – $314,146. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.\u003C/p>\u003Ch1>\u003Cb>Reasons To Join Us:\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>\u003Cb>Health Insurance: \u003C/b>All full-time employees are eligible to enroll in Medical, Dental, and Vision\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Additional Benefits:\u003C/b> Full-time employees are eligible for fertility, commuter, and educational assistance benefits.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>401(K) Matching Plan: \u003C/b>We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Vacation:\u003C/b> All salaried employees are eligible for flexible time-off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Holiday Pay: \u003C/b>All regular, full-time employees are eligible for ten company paid holidays\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Employee Discounts:\u003C/b> Employees receive discounts on select grading services for approved submissions\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Flexible Hours: \u003C/b>Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Fun Working Environment: \u003C/b>Our team members are invited to participate in celebrations, holiday events, and team building activities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>Collectors uses e-Verify to validate your ability to work legally in the United States.\u003C/span>\u003C/p>\u003Cp>\u003Cspan>We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.\u003C/span>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>If you require an accommodation to apply or interview with us due to a disability or special need, please email \u003C/span>\u003C/i>people@collectors.com\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our\u003C/span>\u003C/i> Privacy Notice for U.S. Applicants\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>\u003Cp>\u003Ci>\u003Cspan>If you are based in California, you can read information for California residents \u003C/span>\u003C/i>here\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>","Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.About PSAPSA is the global leader in trading card grading and authentication. Trusted by collectors, dealers, breakers, and marketplaces worldwide, PSA sets the standard for verifying authenticity and condition and serves as a foundational layer of trust across the hobby.Role OverviewWe are seeking a Sr. Director of Product Marketing to lead strategy and execution for PSA’s Marketplace business.This role owns how marketplace products and experiences are positioned, brought to market, and scaled—driving awareness, consideration, acquisition, engagement, retention, and monetization, with direct impact on marketplace growth and GMV. The Sr. Director serves as the connective layer across Product, Marketing, Operations, Finance, and external partners to ensure a cohesive, high-performing marketplace experience.This leader operates at both strategic and executional altitude—shaping the roadmap through market insight while driving disciplined go-to-market and lifecycle performance grounded in marketplace economics and aligned with EBITDA and long-term value creation. The role is critical to establishing Marketplace as a scaled, durable growth engine for the company.What You'll DoProduct Marketing & Go-to-MarketOwn end-to-end product marketing strategy across PSA Marketplace, including Vault, Partner Offers, PSA Store on eBay, and strategic partner programsLead go-to-market planning for new products, features, and marketplace expansionsDefine and formalize target segments and audience frameworks, and drive awareness, consideration, acquisition, engagement, retention, and monetization strategiesDrive integrated campaign strategy across digital, CRM, partnerships, events, and social channels to build awareness, consideration, and conversionMarketplace Strategy, Supply & Product InfluenceTranslate market dynamics, customer behavior, and competitive insights into marketplace strategy and GTM prioritiesLead the development and formalization of audience segmentation and frameworks, translating customer insights into clear growth opportunities, product priorities, and lifecycle strategiesPartner with Product and Business leaders to inform roadmap prioritization and focus on highest-impact growth opportunitiesDrive supply growth by shaping seller acquisition, onboarding, and inventory expansion strategies across dealers, partners, and collectorsShape pricing, incentives, and marketplace mechanics to optimize liquidity, supply-demand balance, and transaction velocityEnsure alignment between product experience, GTM strategy, and business objectives across the full funnelCustomer Experience (CX)Champion the end-to-end marketplace experience across buying, selling, vaulting, and post-transaction engagementIdentify friction points across the funnel and partner cross-functionally to improve conversion, trust, transparency, and retentionPartner to improve seller and dealer experience, including onboarding, listing, pricing, and transaction workflowsPerformance, Economics & MeasurementEstablish and manage full-funnel KPIs across awareness, consideration, acquisition, conversion, retention, and LTVApply a lifecycle and lifetime value lens to prioritize initiatives and balance growth with marketplace economics and profitabilityDrive continuous optimization through testing, experimentation, and performance insightsPartner with Finance and Analytics to ensure marketing investment is disciplined, measurable, and aligned with EBITDA objectives and business prioritiesPartnerships & Ecosystem GrowthLead strategic GTM for key marketplace partnerships, including eBay and GameStopIdentify and develop new partnerships that expand distribution, supply, and demandPartner with Communications on creator and influencer engagement tied to marketplace growthLeadership & CollaborationBuild and lead a high-performing product marketing team focused on MarketplaceServe as the primary marketing partner to Marketplace Product and Business leadershipPartner cross-functionally across Marketing, Product, Operations, Sales, Legal, Finance, and CommunicationsPartner with Grading Product Marketing to ensure marketplace and grading strategies are aligned and mutually reinforcingElevate organizational understanding of marketplace dynamics, customer behavior, and growth leversWho You Are:15+ years of experience in product marketing, growth, marketplace, or category leadership roles8–10+ years of people management experience, building and leading high-performing teamsDeep experience in marketplace, e-commerce, fintech, or two-sided platform environmentsStrong understanding of lifecycle marketing, lifetime value, and marketplace economicsProven track record of scaling products or platforms across awareness, acquisition, engagement, and monetizationExperience influencing product strategy and roadmap prioritization in complex organizationsData-driven, with the ability to translate insights into action and drive measurable outcomesStrong executive presence and stakeholder management skillsEntrepreneurial mindset with a bias for action and comfort operating in ambiguous, fast-scaling environmentsExposure to high-growth, late-stage, or IPO-adjacent environments preferredWillingness to travel up to ~20%Bachelor’s degree or equivalent experience​Salary RangeThe salary range for this position is $197,217 – $314,146. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.Reasons To Join Us:Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and VisionAdditional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goalsVacation: All salaried employees are eligible for flexible time-off.Holiday Pay: All regular, full-time employees are eligible for ten company paid holidaysEmployee Discounts: Employees receive discounts on select grading services for approved submissionsFlexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needsFun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCollectors uses e-Verify to validate your ability to work legally in the United States.We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.If you are based in California, you can read information for California residents here.",197217,314146,{"jsonldValid":24,"jsonld":29},{"id":43,"slug":44,"title":45,"companyname":46,"companylogo":47,"companyTagline":48,"companyIndustry":49,"city":50,"country":29,"remote":14,"employmentType":51,"department":52,"content_html":53,"content_text":54,"years":20,"createdAt":55,"updatedAtISO":56,"postedAtISO":57,"hasSalary":24,"salaryMin":58,"salaryMax":59,"currency":27,"schema":60},"0da55b3db17a9b7fb1024cf5bfe7b1c5826bfb8b960006494b455d51dcd70cb8","sales-operations-analyst-at-impiricus-e9b114263a","Sales Operations Analyst","Impiricus","https://logo.clearbit.com/impiricus.com","The AI-Powered HCP Engagement Engine","Technology, Information and Internet","Remote",[16],"Sales","\u003Cp>\u003Cstrong>Job Title: \u003C/strong>Sales Operations Analyst\u003C/p>\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Remote, USA | Atlanta, GA | NYC, NY \u003C/p>\n\u003Cp>\u003Cstrong>Job type: \u003C/strong>Full Time, Exempt\u003C/p>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Ch3>\u003Cstrong>Who We Are\u003C/strong>\u003C/h3>\n\u003Cp>Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\u003C/p>\n\u003Cp>With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\u003C/p>\n\u003Ch3>\u003Cstrong>Job Summary\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for an execution-oriented \u003Cstrong>Sales Operations Analyst\u003C/strong> to serve as the operational backbone of our revenue team. Reporting to the Director of Sales Operations, you’ll manage CRM hygiene, reporting, and process execution — freeing up leadership to focus on strategy. The ideal candidate is highly organized, data-driven, and genuinely curious about applying AI tools to make operations smarter and faster.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Responsibilities: \u003C/strong>\u003C/h3>\n\u003Ch4>\u003Cstrong>CRM Administration & Data Integrity\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Manage day-to-day HubSpot administration and maintain foundational CRM hygiene across contacts, companies, deals, and pipeline stages.\u003C/li>\n\u003Cli>Conduct weekly duplicate audits and resolution, with a goal of defining criteria and eventually automating the process.\u003C/li>\n\u003Cli>Perform regular audits of deal and contact associations, lifecycle stages, and data consistency — correcting gaps proactively.\u003C/li>\n\u003Cli>Build and manage lists, workflows, and sequences to support sales and marketing campaigns.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Deal Desk\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Support the deal review process by ensuring all required fields, approvals, and documentation are complete before deals progresses.\u003C/li>\n\u003Cli>Partner with sales reps and leadership to manage deal exceptions, discounting approvals, and non-standard deal requests.\u003C/li>\n\u003Cli>Maintain and enforce deal desk policies, pricing guidelines, and approval workflows to ensure consistency and compliance across the revenue team.\u003C/li>\n\u003Cli>Track deal desk request volume, turnaround time, and outcomes to identify bottlenecks and continuously improve the deal review process.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Reporting & Analytics\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Maintain and update a lead dashboard tracking pipeline activity, source attribution, and deal progression.\u003C/li>\n\u003Cli>Build and manage KPI reporting across core metrics: win rate, average deal size, sales cycle length, and pipeline coverage.\u003C/li>\n\u003Cli>Prepare and support business reviews with accurate, up-to-date performance data and pipeline summaries.\u003C/li>\n\u003Cli>Surface trends, anomalies, and actionable insights from pipeline and performance data.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Gong & Call Intelligence\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Manage call tracking, tagging, and organization in Gong across the full sales team.\u003C/li>\n\u003Cli>Leverage Gong Agent Studio to build and maintain automated scorecards and alerts that flag deal risks, identify expansion opportunities, and surface positive buying signals.\u003C/li>\n\u003Cli>Monitor calls for objection patterns, competitive mentions, and sentiment shifts — synthesizing findings into regular reports for sales leadership.\u003C/li>\n\u003Cli>Partner with the Director of Sales Operations to translate Gong insights into coaching opportunities and process improvements.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>AI Optimization & Workflow Automation\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Identify and implement AI tools and automations that reduce manual lift across the sales workflow.\u003C/li>\n\u003Cli>Use AI to assist with call summarization, outreach drafting, and client insight extraction.\u003C/li>\n\u003Cli>Stay current on emerging tools and proactively recommend adoption opportunities.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Lifecycle Management, Lead Status & Attribution\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Partner with the Director of Sales Operations to design and implement lifecycle stage and lead status frameworks in HubSpot from the ground up.\u003C/li>\n\u003Cli>Support the build-out of attribution models to ensure marketing and sales touchpoints are accurately captured and credited across the buyer journey.\u003C/li>\n\u003Cli>Collaborate with marketing to define lead source standards, UTM structure, and MQL-to-SQL handoff criteria.\u003C/li>\n\u003Cli>Once frameworks are established, manage and maintain ongoing accuracy — auditing for mismatches, stale statuses, and records that fall out of sync with actual deal activity.\u003C/li>\n\u003Cli>Surface attribution insights to inform pipeline strategy and resource allocation.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Requirements:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–3 years in sales operations, revenue operations, or a related role.\u003C/li>\n\u003Cli>Hands-on HubSpot experience (or comparable CRM), including lifecycle stages, lead status management, and attribution tracking.\u003C/li>\n\u003Cli>Working knowledge of automation and workflow tools, whether in HubSpot, Clay, or similar platforms, and the ability to build, troubleshoot, and optimize them.\u003C/li>\n\u003Cli>Experience with Gong or a comparable call intelligence platform, including familiarity with scorecards, alerts, and conversation analytics.\u003C/li>\n\u003Cli>Ability to build and maintain sales dashboards and KPI reports.\u003C/li>\n\u003Cli>Working knowledge of AI tools (Claude, ChatGPT, or similar) applied to real business workflows — not just casual use.\u003C/li>\n\u003Cli>Strong Excel/Google Sheets skills and comfort with large datasets.\u003C/li>\n\u003Cli>Highly organized, detail-oriented, and able to manage competing priorities.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Background in pharma, healthtech, or HCP marketing.\u003C/li>\n\u003Cli>Experience with Gong Agent Studio or similar automation features within call intelligence platforms.\u003C/li>\n\u003Cli>Familiarity with Clay or similar data enrichment tools.\u003C/li>\n\u003Cli>Experience with Asana or similar project management platforms.\u003C/li>\n\u003C/ul>\n\u003Cp>The base salary range for this role is \u003Cstrong>$75,000- $95,000\u003C/strong>\u003C/p>\n\u003Cp>Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\u003C/p>\n\n\u003Cp>\u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com.\u003C/p>\n\n\u003Cp>\u003Cstrong>Benefits:\u003C/strong>\u003C/p>\n\u003Cp>Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\u003C/p>\n\u003Cp>\u003Cimg> \u003Cstrong>Healthcare\u003C/strong>: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge\u003Cbr>\u003Cimg> \u003Cstrong>HSA, FSA & DCFSA\u003C/strong>: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)\u003Cbr>\u003Cimg> \u003Cstrong>Coverage & Protection\u003C/strong>: 100% paid short- and long-term disability, plus life and AD&D insurance\u003Cbr>\u003Cimg> \u003Cstrong>Flexible Time Off\u003C/strong>: Take the time you need with a flexible vacation policy — recharge your batteries your way\u003Cbr>\u003Cstrong>\u003Cimg> Parental Leave\u003C/strong>: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)\u003Cbr>\u003Cimg> \u003Cstrong>Your Work, Your Way\u003C/strong>: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.\u003Cbr>\u003Cimg> \u003Cstrong>Home Office Setup\u003C/strong>: We’ll ship you the gear you need to create a comfortable workspace at home.\u003Cbr>\u003Cimg> \u003Cstrong>401(k)\u003C/strong>: Save for your future with tax advantages (and company match!)\u003C/p>\n\n\u003Cp>\u003Cem>Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/em>\u003C/p>","Job Title: Sales Operations Analyst\nLocation: Remote, USA | Atlanta, GA | NYC, NY \nJob type: Full Time, Exempt\n \nWho We Are\nImpiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\nWith our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\nJob Summary\nWe’re looking for an execution-oriented Sales Operations Analyst to serve as the operational backbone of our revenue team. Reporting to the Director of Sales Operations, you’ll manage CRM hygiene, reporting, and process execution — freeing up leadership to focus on strategy. The ideal candidate is highly organized, data-driven, and genuinely curious about applying AI tools to make operations smarter and faster.\n\nResponsibilities: \nCRM Administration & Data Integrity\n\nManage day-to-day HubSpot administration and maintain foundational CRM hygiene across contacts, companies, deals, and pipeline stages.\nConduct weekly duplicate audits and resolution, with a goal of defining criteria and eventually automating the process.\nPerform regular audits of deal and contact associations, lifecycle stages, and data consistency — correcting gaps proactively.\nBuild and manage lists, workflows, and sequences to support sales and marketing campaigns.\n\nDeal Desk\n\nSupport the deal review process by ensuring all required fields, approvals, and documentation are complete before deals progresses.\nPartner with sales reps and leadership to manage deal exceptions, discounting approvals, and non-standard deal requests.\nMaintain and enforce deal desk policies, pricing guidelines, and approval workflows to ensure consistency and compliance across the revenue team.\nTrack deal desk request volume, turnaround time, and outcomes to identify bottlenecks and continuously improve the deal review process.\n\nReporting & Analytics\n\nMaintain and update a lead dashboard tracking pipeline activity, source attribution, and deal progression.\nBuild and manage KPI reporting across core metrics: win rate, average deal size, sales cycle length, and pipeline coverage.\nPrepare and support business reviews with accurate, up-to-date performance data and pipeline summaries.\nSurface trends, anomalies, and actionable insights from pipeline and performance data.\n\nGong & Call Intelligence\n\nManage call tracking, tagging, and organization in Gong across the full sales team.\nLeverage Gong Agent Studio to build and maintain automated scorecards and alerts that flag deal risks, identify expansion opportunities, and surface positive buying signals.\nMonitor calls for objection patterns, competitive mentions, and sentiment shifts — synthesizing findings into regular reports for sales leadership.\nPartner with the Director of Sales Operations to translate Gong insights into coaching opportunities and process improvements.\n\nAI Optimization & Workflow Automation\n\nIdentify and implement AI tools and automations that reduce manual lift across the sales workflow.\nUse AI to assist with call summarization, outreach drafting, and client insight extraction.\nStay current on emerging tools and proactively recommend adoption opportunities.\n\nLifecycle Management, Lead Status & Attribution\n\nPartner with the Director of Sales Operations to design and implement lifecycle stage and lead status frameworks in HubSpot from the ground up.\nSupport the build-out of attribution models to ensure marketing and sales touchpoints are accurately captured and credited across the buyer journey.\nCollaborate with marketing to define lead source standards, UTM structure, and MQL-to-SQL handoff criteria.\nOnce frameworks are established, manage and maintain ongoing accuracy — auditing for mismatches, stale statuses, and records that fall out of sync with actual deal activity.\nSurface attribution insights to inform pipeline strategy and resource allocation.\n\nRequirements:\n\n1–3 years in sales operations, revenue operations, or a related role.\nHands-on HubSpot experience (or comparable CRM), including lifecycle stages, lead status management, and attribution tracking.\nWorking knowledge of automation and workflow tools, whether in HubSpot, Clay, or similar platforms, and the ability to build, troubleshoot, and optimize them.\nExperience with Gong or a comparable call intelligence platform, including familiarity with scorecards, alerts, and conversation analytics.\nAbility to build and maintain sales dashboards and KPI reports.\nWorking knowledge of AI tools (Claude, ChatGPT, or similar) applied to real business workflows — not just casual use.\nStrong Excel/Google Sheets skills and comfort with large datasets.\nHighly organized, detail-oriented, and able to manage competing priorities.\n\nPreferred\n\nBackground in pharma, healthtech, or HCP marketing.\nExperience with Gong Agent Studio or similar automation features within call intelligence platforms.\nFamiliarity with Clay or similar data enrichment tools.\nExperience with Asana or similar project management platforms.\n\nThe base salary range for this role is $75,000- $95,000\nWhere you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\n\nImportant Notice\nTo protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com.\n\nBenefits:\nImpiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\n Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!)\n\nImpiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.",1777476538000,"2026-04-29 17:29:41","2026-04-28T15:34:14.000Z",75000,95000,{"jsonldValid":24,"jsonld":29},{"id":62,"slug":63,"title":64,"companyname":65,"companylogo":66,"companyTagline":67,"companyIndustry":68,"city":69,"country":70,"remote":24,"employmentType":71,"department":73,"content_html":74,"content_text":75,"years":20,"createdAt":55,"updatedAtISO":56,"postedAtISO":76,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":77,"schema":78},"2afde80f79cae3d4fbcd3b4924caced5f40c52647f3d88439720d2f0551f7599","software-engineer-ii-infrastructure-at-iterable-e44fd2fdf3","Software Engineer II (Infrastructure)","Iterable","https://logo.clearbit.com/iterable.com","Iterable is the top-rated AI-Powered Customer Communication Platform","Software Development","Hybrid - Lisbon","Portugal",[72],"Contract","Engineering","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>As a Software Engineer II, Infrastructure on the Queueing and DBOps team, you’ll:\u003C/p>\n\u003Cul>\n\u003Cli>Help operate the infrastructure behind Iterable’s mission‑critical data systems, including high-throughput \u003Cstrong>Apache Pulsar\u003C/strong> clusters, \u003Cstrong>RDS Postgres/Aurora\u003C/strong>, \u003Cstrong>Elasticache/Valkey\u003C/strong>, and \u003Cstrong>OpenSearch\u003C/strong>.\u003C/li>\n\u003Cli>Implement \u003Cstrong>safe, automated patterns\u003C/strong> for upgrades, migrations, and configuration changes (e.g., blue‑green and rolling deployments) that keep our uptime and data integrity SLOs.\u003C/li>\n\u003Cli>Build and evolve \u003Cstrong>Terraform/IaC modules\u003C/strong> and other “golden path” tooling that make it easy for engineering teams to adopt our platforms safely and consistently.\u003C/li>\n\u003Cli>Partner closely with our backend engineers to provide the infrastructure foundations for libraries and features, including rate limiting, database caching, and CDC pipelines.\u003C/li>\n\u003C/ul>\n\u003Cp>You’ll work in a small, high‑impact team where your decisions directly influence Iterable’s reliability, costs, and ability to ship new data-powered features.\u003C/p>\n\u003Ch4>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Run a reliable data infrastructure at scale\u003C/strong>\u003C/li>\n\n\u003Cli>\u003Cstrong>Standardize and automate infrastructure patterns\u003C/strong>\u003C/li>\n\n\u003Cli>\u003Cstrong>Deliver safer upgrades and migrations\u003C/strong>\u003C/li>\n\n\u003Cli>\u003Cstrong>Level up reliability and on‑call\u003C/strong>\u003C/li>\n\n\u003Cli>Operate production Pulsar, database, caching, and search clusters with a focus on high availability, performance, and predictable behavior.\u003C/li>\u003Cli>Implement and refine alerting, dashboards, and runbooks to catch issues early and reduce incident MTTR.\u003C/li>\u003Cli>Extend and maintain Terraform modules and other shared tooling used across engineering for team-owned services.\u003C/li>\u003Cli>Drive consistency in how environments are provisioned and configured, reducing drift and simplifying audits, upgrades, and troubleshooting.\u003C/li>\u003Cli>Contribute to zero‑downtime upgrade strategies for all team-owned infrastructure\u003C/li>\u003Cli>Support strategic migrations with high‑quality plans, test coverage, and rollout mechanics.\u003C/li>\u003Cli>Participate in the on‑call rotation for Queuing and DBOps infrastructure, owning incident response and follow‑ups for your domains.\u003C/li>\u003Cli>Turn incident learnings into durable improvements in tooling, automation, and documentation.\u003C/li>\u003C/ul>\n\u003Ch4>\u003Cstrong>Required Core Competencies & Proficiencies\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Have \u003Cstrong>2+ years\u003C/strong> of experience as a Software Engineer, Infrastructure / SRE / Platform engineer, or similar role.\u003C/li>\n\u003Cli>Have hands‑on experience operating \u003Cstrong>cloud infrastructure\u003C/strong> (ideally AWS) in production, including at least one of:\u003C/li>\n\n\u003Cli>Are comfortable writing production code in at least one modern language; experience with \u003Cstrong>Python and/or Golang and/or Java\u003C/strong> is a plus.\u003C/li>\n\u003Cli>Have practical experience with \u003Cstrong>Infrastructure as Code\u003C/strong> (Terraform strongly preferred) and CI/CD pipelines.\u003C/li>\n\u003Cli>Enjoy debugging complex distributed systems and tracking down performance bottlenecks across services, databases, and queues.\u003C/li>\n\u003Cli>Communicate clearly with both infra and backend engineers and are comfortable collaborating across teams.\u003C/li>\n\u003Cli>Bring a \u003Cstrong>growth mindset\u003C/strong> and a bias toward automation, simplification, and long‑term reliability over one‑off fixes.\u003C/li>\n\u003Cli>Managed databases (Postgres/Aurora or similar)\u003C/li>\u003Cli>Distributed queues/streaming systems\u003C/li>\u003Cli>Caching systems\u003C/li>\u003Cli>Search or analytics datastores \u003C/li>\u003C/ul>\n\u003Cp>\u003Cstrong>What we offer \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries & meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Community Days (days for us to give back to the community) \u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Global Lifestyle Reimbursement Account\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nAs a Software Engineer II, Infrastructure on the Queueing and DBOps team, you’ll:\n\nHelp operate the infrastructure behind Iterable’s mission‑critical data systems, including high-throughput Apache Pulsar clusters, RDS Postgres/Aurora, Elasticache/Valkey, and OpenSearch.\nImplement safe, automated patterns for upgrades, migrations, and configuration changes (e.g., blue‑green and rolling deployments) that keep our uptime and data integrity SLOs.\nBuild and evolve Terraform/IaC modules and other “golden path” tooling that make it easy for engineering teams to adopt our platforms safely and consistently.\nPartner closely with our backend engineers to provide the infrastructure foundations for libraries and features, including rate limiting, database caching, and CDC pipelines.\n\nYou’ll work in a small, high‑impact team where your decisions directly influence Iterable’s reliability, costs, and ability to ship new data-powered features.\nWhat you’ll do\n\nRun a reliable data infrastructure at scale\n\nStandardize and automate infrastructure patterns\n\nDeliver safer upgrades and migrations\n\nLevel up reliability and on‑call\n\nOperate production Pulsar, database, caching, and search clusters with a focus on high availability, performance, and predictable behavior.Implement and refine alerting, dashboards, and runbooks to catch issues early and reduce incident MTTR.Extend and maintain Terraform modules and other shared tooling used across engineering for team-owned services.Drive consistency in how environments are provisioned and configured, reducing drift and simplifying audits, upgrades, and troubleshooting.Contribute to zero‑downtime upgrade strategies for all team-owned infrastructureSupport strategic migrations with high‑quality plans, test coverage, and rollout mechanics.Participate in the on‑call rotation for Queuing and DBOps infrastructure, owning incident response and follow‑ups for your domains.Turn incident learnings into durable improvements in tooling, automation, and documentation.\nRequired Core Competencies & Proficiencies\n\nHave 2+ years of experience as a Software Engineer, Infrastructure / SRE / Platform engineer, or similar role.\nHave hands‑on experience operating cloud infrastructure (ideally AWS) in production, including at least one of:\n\nAre comfortable writing production code in at least one modern language; experience with Python and/or Golang and/or Java is a plus.\nHave practical experience with Infrastructure as Code (Terraform strongly preferred) and CI/CD pipelines.\nEnjoy debugging complex distributed systems and tracking down performance bottlenecks across services, databases, and queues.\nCommunicate clearly with both infra and backend engineers and are comfortable collaborating across teams.\nBring a growth mindset and a bias toward automation, simplification, and long‑term reliability over one‑off fixes.\nManaged databases (Postgres/Aurora or similar)Distributed queues/streaming systemsCaching systemsSearch or analytics datastores \nWhat we offer \n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nCommunity Days (days for us to give back to the community) \nPaid Annual Leave (22 days)\nGlobal Lifestyle Reimbursement Account\nPaid Sabbatical\nComplete laptop workstation\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-04-29T15:34:44.000Z","EUR",{"jsonldValid":24,"jsonld":29},{"id":80,"slug":81,"title":82,"companyname":83,"companylogo":84,"companyTagline":85,"companyIndustry":86,"city":50,"country":29,"remote":14,"employmentType":87,"department":88,"content_html":89,"content_text":90,"years":20,"createdAt":91,"updatedAtISO":92,"postedAtISO":93,"hasSalary":24,"salaryMin":94,"salaryMax":94,"currency":27,"schema":95},"6bc67f86e42ccf24129ea684816505ef0dc0d7f0f1ea780ad2262b810808ae35","senior-lifecycle-marketing-manager-at-found-90a48a52f3","Senior Lifecycle Marketing Manager","Found","https://logo.clearbit.com/found.com","Business banking for the self-employed.","Financial Services",[16],"Marketing","\u003Cp>Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.\u003C/p>\u003Ch4>\u003Cstrong>About Found\u003C/strong>\u003C/h4>\n\u003Cp>Found is building the most trusted, clinically rigorous, and affordable path to durable weight loss & metabolic health. We combine board-certified clinicians, the widest medication toolkit in the category, and a modern member experience to help hundreds of thousands of Americans achieve meaningful, science-backed weight loss. We're growing fast, profitable, and obsessed with treating weight as the chronic condition it is.\u003C/p>\n\u003Ch4>\u003Cstrong>The role\u003C/strong>\u003C/h4>\n\u003Cp>Lifecycle is one of Found's most important growth and retention levers, and we're bringing it fully in-house. As our \u003Cstrong>Senior Lifecycle Marketing Manager\u003C/strong>, you'll own pre-purchase lifecycle end-to-end — strategy, Braze execution, experimentation, and measurement — and over time grow the program to own post-purchase retention as well. You'll replace most of our current agency footprint, partner closely with Product, Clinical, Creative, and Paid, and build the AI-augmented content engine that lets a lean team ship more, test faster, and stay compliant.\u003C/p>\n\u003Cp>This is a hands-on senior IC role for someone who wants clear ownership of a core channel, a direct line to the VP of Growth and ELT, and a mandate to use AI aggressively to do the work of a small team.\u003C/p>\n\u003Ch4>\u003Cstrong>What you'll do\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own pre-purchase lifecycle.\u003C/strong> Leads nurture, abandon checkout, reactivation and win-back, Benefit Verification, lapsed-member re-engagement, cold-lead programs, and product launch comms — strategy, Braze build, QA, launch, and iteration.\u003C/li>\n\u003Cli>\u003Cstrong>Build it yourself.\u003C/strong> You live in Braze. You design canvases, build segments, QA push/SMS/email, manage suppressions, and obsess over deliverability — comfortable picking up Liquid when a build calls for it.\u003C/li>\n\u003Cli>\u003Cstrong>Set up the measurement framework.\u003C/strong> Holdouts, incrementality reads, LCM-attributed conversions in Amplitude/Sigma, and a monthly readout that ties lifecycle to our CAC and LTV:CAC goals.\u003C/li>\n\u003Cli>\u003Cstrong>Ship faster with AI.\u003C/strong> Use AirOps, Claude, and other AI tools to accelerate ideation, drafting, segmentation, and QA. Partner with editors and designers to turn AI-assisted drafts into on-brand, MLR-compliant comms at a materially higher pace than we can today.\u003C/li>\n\u003Cli>\u003Cstrong>Partner across the business.\u003C/strong> Work with Product and Clinical on launch comms (new medications, new states, new offerings), with Brand on positioning, with Paid on funnel handoffs, and with Care on retention and adherence.\u003C/li>\n\u003Cli>\u003Cstrong>Run compliant, segmented journeys.\u003C/strong> Fair-balance messaging, medication disclosures, and platform-policy-safe language — baked into templates and messaging guidelines, not patched in at review.\u003C/li>\n\u003Cli>\u003Cstrong>Phase in post-purchase.\u003C/strong> In months 6–12, take on onboarding (Day 0–60), adherence and side-effect support, 28-day refill cadences, and save/retain motions — shaping the retention engine as we grow.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>What success looks like\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>90 days:\u003C/strong> Pre-purchase lifecycle is fully transitioned in-house with no drop in lifecycle-attributed signups. A new measurement framework is live.\u003C/li>\n\u003Cli>\u003Cstrong>6 months:\u003C/strong> Measurable lift in lifecycle-attributed signups as a % of total. An AI-augmented content engine is meaningfully accelerating touchpoint velocity.\u003C/li>\n\u003Cli>\u003Cstrong>12 months:\u003C/strong> Durable lift in LTV:CAC driven by lifecycle-led activation, retention, and winback. A clear roadmap and early wins on post-purchase. You're the undisputed owner and strategist for the channel.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You might be a fit if you have\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>5–8+ years in Lifecycle / CRM for consumer subscription, healthcare, or fintech — with real ownership, not just execution\u003C/li>\n\u003Cli>Expert Braze chops (canvases, Liquid, Connected Content, segmentation, push/SMS/email, deliverability). Comparable expertise in Iterable, Klaviyo, or Braze-adjacent tools is a plus, but we're a Braze shop\u003C/li>\n\u003Cli>A track record of rigorous experimentation — holdouts, incrementality, and healthy skepticism of platform-reported conversions (e.g., Braze crediting a canvas entry as a conversion even without an open)\u003C/li>\n\u003Cli>Strong writing and editing instincts; you brief designers and copywriters and make their work sharper\u003C/li>\n\u003Cli>Active, opinionated use of AI tools (AirOps, ChatGPT, Claude, Jasper, etc.) in your daily workflow\u003C/li>\n\u003Cli>Comfort in a regulated environment: MLR/legal review, fair-balance, medication disclosures, or analogous fintech/health compliance\u003C/li>\n\u003Cli>Analytical fluency — you pull, interpret, and act on your own numbers (e.g., reading cohort retention, diagnosing a funnel drop-off, sizing a holdout), in tools like Amplitude, Sigma, Looker, or directly via (AI-assisted) SQL\u003C/li>\n\u003Cli>Startup operator energy: scrappy, proactive, opinionated, high-ownership, outcome-oriented, writes crisp briefs, partners well across functions\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Bonus points\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>GLP-1, weight-loss, or metabolic health category experience\u003C/li>\n\u003Cli>You've taken a lifecycle program from an agency back in-house\u003C/li>\n\u003Cli>Deliverability / sender reputation expertise\u003C/li>\n\u003C/ul>\u003Cp>Found is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.\u003C/p>\n\u003Cp>Please review our CCPA policies.\u003C/p>","Found is transforming personalized weight care with an evidence-based platform that combines modern medicine, behavior change support, personalized coaching, and a supportive community. Since launching in 2019, Found has served over 250,000 patients across the U.S., making high-quality, affordable treatment more accessible while reducing healthcare costs for consumers, employers, and payors. Backed by $130M+ from top investors including Atomic, GV, WestCap, IVP, TCG, and Define Ventures, Found is redefining how personalized weight care is delivered at scale.About Found\nFound is building the most trusted, clinically rigorous, and affordable path to durable weight loss & metabolic health. We combine board-certified clinicians, the widest medication toolkit in the category, and a modern member experience to help hundreds of thousands of Americans achieve meaningful, science-backed weight loss. We're growing fast, profitable, and obsessed with treating weight as the chronic condition it is.\nThe role\nLifecycle is one of Found's most important growth and retention levers, and we're bringing it fully in-house. As our Senior Lifecycle Marketing Manager, you'll own pre-purchase lifecycle end-to-end — strategy, Braze execution, experimentation, and measurement — and over time grow the program to own post-purchase retention as well. You'll replace most of our current agency footprint, partner closely with Product, Clinical, Creative, and Paid, and build the AI-augmented content engine that lets a lean team ship more, test faster, and stay compliant.\nThis is a hands-on senior IC role for someone who wants clear ownership of a core channel, a direct line to the VP of Growth and ELT, and a mandate to use AI aggressively to do the work of a small team.\nWhat you'll do\n\nOwn pre-purchase lifecycle. Leads nurture, abandon checkout, reactivation and win-back, Benefit Verification, lapsed-member re-engagement, cold-lead programs, and product launch comms — strategy, Braze build, QA, launch, and iteration.\nBuild it yourself. You live in Braze. You design canvases, build segments, QA push/SMS/email, manage suppressions, and obsess over deliverability — comfortable picking up Liquid when a build calls for it.\nSet up the measurement framework. Holdouts, incrementality reads, LCM-attributed conversions in Amplitude/Sigma, and a monthly readout that ties lifecycle to our CAC and LTV:CAC goals.\nShip faster with AI. Use AirOps, Claude, and other AI tools to accelerate ideation, drafting, segmentation, and QA. Partner with editors and designers to turn AI-assisted drafts into on-brand, MLR-compliant comms at a materially higher pace than we can today.\nPartner across the business. Work with Product and Clinical on launch comms (new medications, new states, new offerings), with Brand on positioning, with Paid on funnel handoffs, and with Care on retention and adherence.\nRun compliant, segmented journeys. Fair-balance messaging, medication disclosures, and platform-policy-safe language — baked into templates and messaging guidelines, not patched in at review.\nPhase in post-purchase. In months 6–12, take on onboarding (Day 0–60), adherence and side-effect support, 28-day refill cadences, and save/retain motions — shaping the retention engine as we grow.\n\nWhat success looks like\n\n90 days: Pre-purchase lifecycle is fully transitioned in-house with no drop in lifecycle-attributed signups. A new measurement framework is live.\n6 months: Measurable lift in lifecycle-attributed signups as a % of total. An AI-augmented content engine is meaningfully accelerating touchpoint velocity.\n12 months: Durable lift in LTV:CAC driven by lifecycle-led activation, retention, and winback. A clear roadmap and early wins on post-purchase. You're the undisputed owner and strategist for the channel.\n\nYou might be a fit if you have\n\n5–8+ years in Lifecycle / CRM for consumer subscription, healthcare, or fintech — with real ownership, not just execution\nExpert Braze chops (canvases, Liquid, Connected Content, segmentation, push/SMS/email, deliverability). Comparable expertise in Iterable, Klaviyo, or Braze-adjacent tools is a plus, but we're a Braze shop\nA track record of rigorous experimentation — holdouts, incrementality, and healthy skepticism of platform-reported conversions (e.g., Braze crediting a canvas entry as a conversion even without an open)\nStrong writing and editing instincts; you brief designers and copywriters and make their work sharper\nActive, opinionated use of AI tools (AirOps, ChatGPT, Claude, Jasper, etc.) in your daily workflow\nComfort in a regulated environment: MLR/legal review, fair-balance, medication disclosures, or analogous fintech/health compliance\nAnalytical fluency — you pull, interpret, and act on your own numbers (e.g., reading cohort retention, diagnosing a funnel drop-off, sizing a holdout), in tools like Amplitude, Sigma, Looker, or directly via (AI-assisted) SQL\nStartup operator energy: scrappy, proactive, opinionated, high-ownership, outcome-oriented, writes crisp briefs, partners well across functions\n\nBonus points\n\nGLP-1, weight-loss, or metabolic health category experience\nYou've taken a lifecycle program from an agency back in-house\nDeliverability / sender reputation expertise\nFound is an Equal Opportunity Employer.  We seek and celebrate diversity in its many forms.  If you’re excited about this opportunity but do not meet 100% of the qualifications, we encourage you to apply.\nPlease review our CCPA policies.",1777454696000,"2026-04-29 11:25:33","2026-04-27T14:22:37.000Z",130,{"jsonldValid":24,"jsonld":29},{"id":97,"slug":98,"title":99,"companyname":100,"companylogo":29,"city":101,"country":102,"remote":24,"employmentType":103,"department":88,"content_html":104,"content_text":105,"years":20,"createdAt":106,"updatedAtISO":92,"postedAtISO":107,"hasSalary":24,"salaryMin":108,"salaryMax":109,"currency":27,"schema":110},"018af5e64d9c86cfea6d0a2276624425c87bf4914556bd4f4fa0de2c8f717ad1","sr-product-manager-in-app-content-at-adobe-marketo-d84c9fb25c","Sr. Product Manager, In-App Content","adobe marketo","San Francisco","United States",[16],"\u003Ch2>The Opportunity\u003C/h2>\u003Cp>The Sr. Product Manager, In-App Content, will guide the creation and distribution of premium, trend-relevant templates, effects, filters, transitions, and motion assets for Adobe Premiere on mobile devices. This role involves working in close coordination alongside the Creative and Product teams to establish the visual style and manage regular content launches in global markets.\u003C/p>\u003Ch2>What you'll Do\u003C/h2>\u003Cp>You will define the content strategy and manage the delivery timeline and ongoing work for in-app template and creative content (audio and video) for Premiere mobile and desktop apps. You’ll work with colleagues, including our creative team, across Adobe to help define the visual identity and motion language for templates and other in-app assets. We expect you to maintain a high level of craft and originality across templates, transitions, effects, titles, filters, and beyond. Content will be global and should represent regional trends and cultural awareness.\u003C/p>\u003Cp>Review, provide feedback, and approve all in-app content in advance of release. Partner with engineering and Adobe's internal creative agency to build workback schedules and direct the daily process.\u003C/p>\u003Cp>Study trends and conduct customer research to define monthly themed content packs based on cultural calendars, platform trends, and emerging aesthetics. Translate research into comprehensive briefs to guide the work of internal and external contributors.\u003C/p>\u003Cp>Work in a highly matrixed, cross-functional organization with engineering, product management, marketing, community and social teams, finance, and more. Understand how the team's work fits into the broader strategy and effectively communicating and collaborating with others will be key to your success.\u003C/p>\u003Ch2>Experience\u003C/h2>\u003Cul>\u003Cli>10+ years of experience in Product Management, video, motion/animation, content creation, or related fields.\u003C/li>\u003Cli>A strong sense of design, the ability to partner successfully with creatives, and brand-forward thinking.\u003C/li>\u003Cli>Experience editing video, crafting motion graphic animations, and working with templates.\u003C/li>\u003Cli>Ability to manage both conceptual and production-level work across global teams.\u003C/li>\u003Cli>Solid understanding of social trends (TikTok, Instagram, YouTube Shorts) along with knowledge of cultural nuance for regional content packs.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. \u003C/p>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>\u003Cp>\u003Cb>Expected Pay Range:\u003C/b>\u003C/p>Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $148,100 -- $282,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $194,800 - $282,100
\u003Cp>At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).\u003C/p>\u003Cp>In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.\u003C/p>\u003Cp>\u003Cu>\u003Cb>State-Specific Notices:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>\u003Cu>California\u003C/u>:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Fair Chance Ordinances\u003C/b>\u003C/p>\u003Cp>Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Colorado:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Application Window Notice\u003C/b>\u003C/p>\u003Cp>If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Massachusetts:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Massachusetts Legal Notice\u003C/b>\u003C/p>\u003Cp>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>","The OpportunityThe Sr. Product Manager, In-App Content, will guide the creation and distribution of premium, trend-relevant templates, effects, filters, transitions, and motion assets for Adobe Premiere on mobile devices. This role involves working in close coordination alongside the Creative and Product teams to establish the visual style and manage regular content launches in global markets.What you'll DoYou will define the content strategy and manage the delivery timeline and ongoing work for in-app template and creative content (audio and video) for Premiere mobile and desktop apps. You’ll work with colleagues, including our creative team, across Adobe to help define the visual identity and motion language for templates and other in-app assets. We expect you to maintain a high level of craft and originality across templates, transitions, effects, titles, filters, and beyond. Content will be global and should represent regional trends and cultural awareness.Review, provide feedback, and approve all in-app content in advance of release. Partner with engineering and Adobe's internal creative agency to build workback schedules and direct the daily process.Study trends and conduct customer research to define monthly themed content packs based on cultural calendars, platform trends, and emerging aesthetics. Translate research into comprehensive briefs to guide the work of internal and external contributors.Work in a highly matrixed, cross-functional organization with engineering, product management, marketing, community and social teams, finance, and more. Understand how the team's work fits into the broader strategy and effectively communicating and collaborating with others will be key to your success.Experience10+ years of experience in Product Management, video, motion/animation, content creation, or related fields.A strong sense of design, the ability to partner successfully with creatives, and brand-forward thinking.Experience editing video, crafting motion graphic animations, and working with templates.Ability to manage both conceptual and production-level work across global teams.Solid understanding of social trends (TikTok, Instagram, YouTube Shorts) along with knowledge of cultural nuance for regional content packs.About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $148,100 -- $282,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $194,800 - $282,100
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.",1777454695000,"2026-04-29T09:25:33.000Z",194800,282100,{"jsonldValid":24,"jsonld":29},{"id":112,"slug":113,"title":114,"companyname":65,"companylogo":66,"companyTagline":67,"companyIndustry":68,"city":115,"country":116,"remote":14,"employmentType":117,"department":73,"content_html":118,"content_text":119,"years":20,"createdAt":120,"updatedAtISO":121,"postedAtISO":122,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":123},"b38725068e2f64f97eda4988daf1da8bd0aa844399c81c87d022724fcb77ab5a","senior-infrastructure-engineer-at-iterable-d981d0b26a","Senior Infrastructure Engineer","REMOTE - US","- Us",[72],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>Engineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.\u003C/p>\n\u003Cp>One of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cp>As a Senior Infrastructure Engineer working on the User Data Infrastructure team, you will:\u003C/p>\n\u003Cul>\n\u003Cli>Use your Kubernetes and AWS expertise to evolve EKS lifecycle, multi-tenant isolation, and regional consistency, ensuring clusters remain secure, performant, and predictable as we scale.\u003C/li>\n\u003Cli>Improve reliability and cost by identifying areas of waste (storage, compute).\u003C/li>\n\u003Cli>Improve automation of our Elasticsearch cluster management system (shard management, data retention, indexing, cross cluster re-balancing).\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who have :\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years building and operating large-scale, cloud-native systems (SRE, DevOps, or infrastructure engineering roles).\u003C/li>\n\u003Cli>Deep production experience with Kubernetes (controllers, CRDs, Helm/Kustomize, autoscaling, security context).\u003C/li>\n\u003Cli>Experience managing Infrastructure-as-Code at scale (Terraform)\u003C/li>\n\u003Cli>Strong software engineering skills in Java or Python; ability to read/extend code in other languages when needed.\u003C/li>\n\u003Cli>Demonstrated leadership: mentoring peers, driving cross-team initiatives, and influencing engineering culture.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Our \u003C/strong>Technology Stack\u003Cstrong>:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Programming Language: Scala, Java\u003C/li>\n\u003Cli>Databases: Elasticsearch, Postgres, Redis\u003C/li>\n\u003Cli>Infrastructure: Kafka, AWS, Pulsar\u003C/li>\n\u003Cli>Other Relevant Technologies: Docker / Kubernetes\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience working with large code base\u003C/li>\n\u003Cli>Experience with functional programming and the JVM\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nEngineering at Iterable is responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive to non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here.\nOne of our core values is Growth Mindset and Iterable is a company where everyone can continuously learn. If this is an idea that excites you, please do apply as we value applicants for the skills they bring beyond a job description\nHow you will make a difference:\nAs a Senior Infrastructure Engineer working on the User Data Infrastructure team, you will:\n\nUse your Kubernetes and AWS expertise to evolve EKS lifecycle, multi-tenant isolation, and regional consistency, ensuring clusters remain secure, performant, and predictable as we scale.\nImprove reliability and cost by identifying areas of waste (storage, compute).\nImprove automation of our Elasticsearch cluster management system (shard management, data retention, indexing, cross cluster re-balancing).\n\nWe are looking for people who have :\n\n5+ years building and operating large-scale, cloud-native systems (SRE, DevOps, or infrastructure engineering roles).\nDeep production experience with Kubernetes (controllers, CRDs, Helm/Kustomize, autoscaling, security context).\nExperience managing Infrastructure-as-Code at scale (Terraform)\nStrong software engineering skills in Java or Python; ability to read/extend code in other languages when needed.\nDemonstrated leadership: mentoring peers, driving cross-team initiatives, and influencing engineering culture.\n\nOur Technology Stack:\n\nProgramming Language: Scala, Java\nDatabases: Elasticsearch, Postgres, Redis\nInfrastructure: Kafka, AWS, Pulsar\nOther Relevant Technologies: Docker / Kubernetes\n\nBonus Points\n\nExperience working with large code base\nExperience with functional programming and the JVM\n\nPerks & Benefits:\n\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Days (additional paid holidays)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1777368182000,"2026-04-28 11:23:36","2026-04-21T20:27:40.000Z",{"jsonldValid":24,"jsonld":29},1777511796747]