[{"data":1,"prerenderedAt":120},["ShallowReactive",2],{"$fdS8vmYj1Mz5INntGLgmB0FB4GyApBYRr65-7ho7tsko":3,"$fj_EeMmazoXghU9C70IZBV0Zpde_2hVeLKqt-aNzhmvA":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"3c0cd26fc828bada2539f5bc8a46eab07d2bfe4a3e653814cfe9b07fe951daa5","director-of-revenue-operations-at-practice-better-81b44ac0fa","Director of Revenue Operations","Practice Better","https://logo.clearbit.com/practicebetter.io","Better practice management. Better client support. Better engagement. Better outcomes.","Wellness and Fitness Services","Remote - Canada","Canada",true,[16],"Full-time","Operations","\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch3>Important notice to our applicants and job seekers:\u003C/h3>\n\u003Cp>We've become aware of fraudulent messages impersonating Practice Better's recruitment team.\u003C/p>\n\u003Cp>Please note:\u003C/p>\n\u003Cul>\n\u003Cli>Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\u003C/li>\n\u003Cli>All official communication comes from @practicebetter.io email addresses\u003C/li>\n\u003Cli>We will never ask you to purchase equipment, software, or gift cards\u003C/li>\n\u003Cli>We will never conduct interviews solely via text message or WhatsApp\u003C/li>\n\u003C/ul>\n\u003Cp>If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\u003C/p>\n\u003Cp>Thank you for helping us keep our hiring process safe and transparent.\u003C/p>\u003Ch2>\u003Cstrong>Position Summary\u003C/strong>\u003C/h2>\n\u003Cp>We are looking for a \u003Cstrong>Director of Revenue Operations\u003C/strong> to join our growing team.\u003C/p>\n\u003Cp>In this role, you will own the systems, data, and processes that power our go-to-market engine, from instrumenting our PLG-to-sales-assist funnel end-to-end in HubSpot to connecting\u003Cbr>Marketing, Sales-assist, Customer Success, and Payments into a single, insight-driven revenue motion. This role will be reporting directly to the President.\u003C/p>\n\u003Cp>The ideal candidate is a structured systems thinker who is equally comfortable building a board-ready forecast and rolling up their sleeves in our HubSpot-based CRM to clean attribution logic or rationalize a bloated tech stack.\u003C/p>\n\u003Cp>\u003Cstrong>Note:\u003C/strong> Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to \u003Cstrong>Canadian-based candidates only\u003C/strong>, and preference will be given to applicants legally authorized to work in Canada.\u003C/p>\n\u003Ch2>\u003Cstrong>What You’ll Be Doing\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Revenue Architecture & Forecasting\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the integrated GTM plan, quota models, and annual budgeting process in close partnership with the VP, Finance\u003C/li>\n\u003Cli>Build and maintain board-level forecasting for Subscription, Payments, and Add-On products, tying marketing pipeline and churn drivers to ARR\u003C/li>\n\u003Cli>Deliver blended revenue forecasts with ≤±5% variance and produce scenario-based models that inform decisions to scale toward 2–3x current ARR\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Tech Stack & Data Operations\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Audit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap\u003C/li>\n\u003Cli>Automate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines\u003C/li>\n\u003Cli>Rationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Funnel & Pipeline Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Map and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards\u003C/li>\n\u003Cli>Stand up and maintain PQL scoring models, routing highest-intent signals to SDRs with a PQL → SDR SLA of under 5 minutes\u003C/li>\n\u003Cli>Drive MQL → SQL and SQL → Closed-Won conversion rate improvements of ≥3 percentage points each year\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Insights & Experimentation\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization\u003C/li>\n\u003Cli>Roll out self-serve dashboards across GTM functions, targeting >80% weekly active usage by GTM leaders\u003C/li>\n\u003Cli>Define OKRs, reporting cadences, and playbooks so Growth, Marketing, and CX operate from a single source of truth\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>5–8+ years in Revenue Operations roles at SaaS companies currently operating between $30–100M ARR, with experience scaling through this stage. - and experience at companies with 250–300 employees or fewer (We're looking for people in SaaS companies, not consultancies or RevOps agencies).\u003C/li>\n\u003Cli>Direct, hands-on experience running RevOps in a PLG / self-serve-to-paid motion.\u003C/li>\n\u003Cli>Mastery of modern GTM stacks: HubSpot, marketing-automation, product-led analytics, BI, CPQ, and subscription billing\u003C/li>\n\u003Cli>Experience in a PLG or product-assisted sales motion\u003C/li>\n\u003Cli>Proven track record of turning noisy data into board-quality forecasts and unlocking double-digit efficiency gains across funnel stages\u003C/li>\n\u003Cli>Experience supporting pricing and packaging migrations and new revenue streams (embedded payments, usage-based, or add-ons)\u003C/li>\n\u003Cli>Strong communication and collaboration skills, with a bias for clarity and action\u003C/li>\n\u003Cli>Analytical, curious, and adaptable—you seek solutions, not perfection\u003C/li>\n\u003Cli>Comfortable operating in a fast-moving, remote, growth-stage environment\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Bonus Points\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Familiarity with embedded payments, fintech monetization, or take-rate optimization\u003C/li>\n\u003Cli>Prior experience building or managing a small RevOps team or pod\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Compensation & Pay Transparency\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\u003C/p>\n\u003Cp>Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Salary Range (Canada):\u003C/strong> $200,000 – $220,000 CAD / yr\u003C/p>\n\u003Cp>We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\u003C/p>\n\u003Cp>The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\u003C/p>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Comprehensive Benefits\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation, built on trust, clear expectations, and real support for taking time off\u003C/li>\n\u003Cli>Company RRSP program with employer-matched contributions\u003C/li>\n\u003Cli>Comprehensive health and dental benefits from day 1\u003C/li>\n\u003Cli>$750 annual Health & Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning & Development Allowance to support your growth\u003C/li>\n\u003Cli>$500 annual Home Office Allowance to set up a productive remote workspace\u003C/li>\n\u003Cli>Sprout Family: personalized support for family-building and fertility journeys\u003C/li>\n\u003Cli>Inkblot: confidential, digital mental health support from licensed professionals\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual company-wide events, lunches, and team socials to stay connected\u003C/li>\n\u003C/ul>\u003Ch3>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h3>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch3>\u003Cstrong>Our Commitment to Diversity, Equity & Belonging\u003C/strong>\u003C/h3>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \u003C/p>\n\u003Cp>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Vacancy Status\u003C/strong>: This posting is for an existing vacancy\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>Official Recruitment Notice & AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nImportant notice to our applicants and job seekers:\nWe've become aware of fraudulent messages impersonating Practice Better's recruitment team.\nPlease note:\n\nPractice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\nAll official communication comes from @practicebetter.io email addresses\nWe will never ask you to purchase equipment, software, or gift cards\nWe will never conduct interviews solely via text message or WhatsApp\n\nIf something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\nThank you for helping us keep our hiring process safe and transparent.Position Summary\nWe are looking for a Director of Revenue Operations to join our growing team.\nIn this role, you will own the systems, data, and processes that power our go-to-market engine, from instrumenting our PLG-to-sales-assist funnel end-to-end in HubSpot to connectingMarketing, Sales-assist, Customer Success, and Payments into a single, insight-driven revenue motion. This role will be reporting directly to the President.\nThe ideal candidate is a structured systems thinker who is equally comfortable building a board-ready forecast and rolling up their sleeves in our HubSpot-based CRM to clean attribution logic or rationalize a bloated tech stack.\nNote: Practice Better is a remote-first company with team members across North America. However, this particular role is currently open to Canadian-based candidates only, and preference will be given to applicants legally authorized to work in Canada.\nWhat You’ll Be Doing\nRevenue Architecture & Forecasting\n\nOwn the integrated GTM plan, quota models, and annual budgeting process in close partnership with the VP, Finance\nBuild and maintain board-level forecasting for Subscription, Payments, and Add-On products, tying marketing pipeline and churn drivers to ARR\nDeliver blended revenue forecasts with ≤±5% variance and produce scenario-based models that inform decisions to scale toward 2–3x current ARR\n\nTech Stack & Data Operations\n\nAudit the full revenue tech stack (HubSpot, marketing-automation, payments platform, product analytics, BI) and maintain a rolling optimization roadmap\nAutomate lead-to-cash, renewal, and expansion workflows; own data cleanliness, attribution logic, and compensation engines\nRationalize GTM tool spend and lead consolidation initiatives that reduce cost without sacrificing capability\n\nFunnel & Pipeline Management\n\nMap and instrument the PLG → sales-assist → expansion funnel; create common definitions, SLAs, and stage-conversion dashboards\nStand up and maintain PQL scoring models, routing highest-intent signals to SDRs with a PQL → SDR SLA of under 5 minutes\nDrive MQL → SQL and SQL → Closed-Won conversion rate improvements of ≥3 percentage points each year\n\nInsights & Experimentation\n\nPartner with Marketing on pricing and packaging tests, with Product on usage-to-revenue insights, and with Payments on take-rate optimization\nRoll out self-serve dashboards across GTM functions, targeting >80% weekly active usage by GTM leaders\nDefine OKRs, reporting cadences, and playbooks so Growth, Marketing, and CX operate from a single source of truth\n\nWhat You Bring\n\n5–8+ years in Revenue Operations roles at SaaS companies currently operating between $30–100M ARR, with experience scaling through this stage. - and experience at companies with 250–300 employees or fewer (We're looking for people in SaaS companies, not consultancies or RevOps agencies).\nDirect, hands-on experience running RevOps in a PLG / self-serve-to-paid motion.\nMastery of modern GTM stacks: HubSpot, marketing-automation, product-led analytics, BI, CPQ, and subscription billing\nExperience in a PLG or product-assisted sales motion\nProven track record of turning noisy data into board-quality forecasts and unlocking double-digit efficiency gains across funnel stages\nExperience supporting pricing and packaging migrations and new revenue streams (embedded payments, usage-based, or add-ons)\nStrong communication and collaboration skills, with a bias for clarity and action\nAnalytical, curious, and adaptable—you seek solutions, not perfection\nComfortable operating in a fast-moving, remote, growth-stage environment\n\nBonus Points\n\nFamiliarity with embedded payments, fintech monetization, or take-rate optimization\nPrior experience building or managing a small RevOps team or pod\n\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\nEach role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\nAnticipated Salary Range (Canada): $200,000 – $220,000 CAD / yr\nWe take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\nThe range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\nWhat We Offer\nComprehensive BenefitsWe offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected CultureOur remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\nWellness and Growth\n\nUnlimited vacation, built on trust, clear expectations, and real support for taking time off\nCompany RRSP program with employer-matched contributions\nComprehensive health and dental benefits from day 1\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance to support your growth\n$500 annual Home Office Allowance to set up a productive remote workspace\nSprout Family: personalized support for family-building and fertility journeys\nInkblot: confidential, digital mental health support from licensed professionals\nCompany-wide holiday closure in December\nRegular virtual company-wide events, lunches, and team socials to stay connected\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nVacancy Status: This posting is for an existing vacancy\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy",0,1785490142000,"2026-07-31 11:29:59","2026-07-24T20:27:22.000Z",false,200000,220000,"CAD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,46,60,79,97,107],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":36,"department":37,"content_html":38,"content_text":39,"years":20,"createdAt":40,"updatedAtISO":41,"postedAtISO":42,"hasSalary":24,"salaryMin":43,"salaryMax":44,"currency":27,"schema":45},"dab56d6d1fbf2f2a44e6f16b4c858899b23bad7c268df53d3648ae6b961cefa5","lifecycle-marketing-specialist-at-practice-better-0aa4122da8","Lifecycle Marketing Specialist",[16],"Marketing","\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch3>Important notice to our applicants and job seekers:\u003C/h3>\n\u003Cp>We've become aware of fraudulent messages impersonating Practice Better's recruitment team.\u003C/p>\n\u003Cp>Please note:\u003C/p>\n\u003Cul>\n\u003Cli>Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\u003C/li>\n\u003Cli>All official communication comes from @practicebetter.io email addresses\u003C/li>\n\u003Cli>We will never ask you to purchase equipment, software, or gift cards\u003C/li>\n\u003Cli>We will never conduct interviews solely via text message or WhatsApp\u003C/li>\n\u003C/ul>\n\u003Cp>If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\u003C/p>\n\u003Cp>Thank you for helping us keep our hiring process safe and transparent.\u003C/p>\u003Ch3>\u003Cstrong>Position Summary\u003C/strong>\u003C/h3>\n\u003Cp>We are looking for a \u003Cstrong>Lifecycle Marketing Specialist\u003C/strong> to join our growing team.\u003C/p>\n\u003Cp>Retention and expansion are core to Practice Better's growth, and helping practitioners get real value from our integration ecosystem is one of the clearest ways we do that. Practitioners who adopt integrations go deeper with the platform and build workflows that actually stick. That value is there to be found, and it's our job to make sure practitioners find it at the right moments.\u003C/p>\n\u003Cp>In this role, you'll sit within the Lifecycle Marketing team, reporting directly to our Director of Lifecycle Marketing. This is a hands-on, campaign-execution role: you'll build, launch, and optimize lifecycle campaigns that help practitioners discover the tools and integrations that fit their workflow best, keeping them engaged and getting more from the platform over time.\u003C/p>\n\u003Cp>You'll also operate at the intersection of Lifecycle Marketing, CX, and Product, working closely with each to stay ahead of account health signals, partner priorities, and the moments where practitioners are most ready to grow into more of the platform. You'll play a central role in helping practitioners succeed with the platform, with the scope to take on greater ownership as you grow into the role.\u003C/p>\n\u003Cp>Note: Practice Better is a remote-first company with team members across North America. This particular role is currently open to Canadian-based candidates only, and candidates must be legally entitled to work for any employer in Canada. Practice Better is unable to support sponsorship for work permits or visas at this time.\u003C/p>\n\u003Ch3>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Retention & Expansion Lifecycle Campaigns\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build and execute multi-channel lifecycle campaigns (email, in-app via Pendo) that help practitioners discover and adopt the integrations most relevant to their practice\u003C/li>\n\u003Cli>Set up segmented, behavior-triggered campaigns that meet practitioners at high-intent moments — onboarding, plan changes, specialty signals, and moments where they may be at risk of losing momentum\u003C/li>\n\u003Cli>Incorporate integration and engagement signals into risk scoring, and support early-intervention and win-back campaigns for practitioners who've drifted or churned\u003C/li>\n\u003Cli>Help lower-tier practitioners find the right upgrade path when their workflow has outgrown their current plan\u003C/li>\n\u003Cli>Track and report on attach rate, churn, and expansion trends by segment, cohort, and plan tier, flagging patterns to the broader team\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Partner Management \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own day-to-day partner management and relationships with existing integration partners, and help onboard and activate new partners as they're brought into the ecosystem\u003C/li>\n\u003Cli>Help execute co-marketing campaigns with integration partners, including joint email sends, in-app promotions, webinars, and partner-sourced content\u003C/li>\n\u003Cli>Pull campaign reporting for integration co-marketing: adoption lift, engagement rates, and conversion to active integration use\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Insights & Optimization\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Monitor integration funnel performance — from awareness through first use and sustained engagement — using HubSpot, Pendo, and Amplitude\u003C/li>\n\u003Cli>Run A/B tests on messaging, timing, and offer mechanics under the guidance of the broader team to improve how well campaigns actually help practitioners find what they need\u003C/li>\n\u003Cli>Surface practitioner behavior data and patterns that point to friction in the product adoption journey\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You'll Bring\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>2–3 years of experience in lifecycle marketing, partnership marketing, or customer marketing at a B2B SaaS company, ideally with exposure to product-led growth (PLG) motions\u003C/li>\n\u003Cli>Experience executing behavior-triggered, segmented email and in-app campaigns\u003C/li>\n\u003Cli>Working knowledge of retention and expansion metrics: attach rates, cohorts, and LTV, not just open rates\u003C/li>\n\u003Cli>Experience with HubSpot (required) and at least one in-app messaging tool (Pendo preferred)\u003C/li>\n\u003Cli>Comfortable working with data — you can pull standard funnel reports and read Amplitude or Sigma dashboards with support from the team\u003C/li>\n\u003Cli>Collaborative instincts: you know how to work across Product, CX, and Partnerships to get context, alignment, and creative assets without creating bottlenecks\u003C/li>\n\u003Cli>Bonus: familiarity with health tech, EHR workflows, or the holistic health/wellness practitioner segment\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Who You Are\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>A Late-Lifecycle Specialist. You understand that the real work starts after signup. You're energized by the challenge of deepening engagement in an existing customer base — not just acquiring new ones.\u003C/li>\n\u003Cli>A Campaign Executor. You don't just write emails — you build journeys. You think in segments, triggers, and sequences, and you're always asking: who gets this message, when, and why?\u003C/li>\n\u003Cli>Outcome-Oriented. You measure your work in attach rates and retention impact, not campaign volume. You take pride in owning execution against a number.\u003C/li>\n\u003Cli>A Cross-Functional Connector. You know that the best lifecycle campaigns are informed by product insights, CX signals, and partner context. You naturally pull those threads together without needing to own the relationships yourself.\u003C/li>\n\u003Cli>Practitioner-Empathetic. You take the time to understand the workflows of the practitioners you're marketing to. You can translate a complex integration value prop into something that lands for a busy naturopath or dietitian.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Your Impact\u003C/strong>\u003C/h3>\n\u003Cp>Integration attach rate is one of the clearest signs that practitioners are getting real, lasting value from Practice Better. Your work will help ensure practitioners find the tools that fit their workflow, feel supported as their practice grows, and stay because the platform genuinely works for them. That's what drives lower churn, higher LTV, and a platform practitioners feel embedded in.\u003C/p>\n\u003Ch3>\u003Cstrong>Compensation & Pay Transparency\u003C/strong>\u003C/h3>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\u003C/p>\n\u003Cp>Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Base Salary Range (Canada):\u003C/strong> $60,000 - $70,000 CAD\u003C/p>\n\u003Cp>We take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\u003C/p>\n\u003Cp>The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\u003C/p>\n\u003Ch3>\u003Cstrong>What We Offer\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Comprehensive Benefits\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation, built on trust, clear expectations, and real support for taking time off\u003C/li>\n\u003Cli>Company RRSP program with employer-matched contributions\u003C/li>\n\u003Cli>Comprehensive health and dental benefits from day 1\u003C/li>\n\u003Cli>$750 annual Health & Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning & Development Allowance to support your growth\u003C/li>\n\u003Cli>$500 annual Home Office Allowance to set up a productive remote workspace\u003C/li>\n\u003Cli>Sprout Family: personalized support for family-building and fertility journeys\u003C/li>\n\u003Cli>Inkblot: confidential, digital mental health support from licensed professionals\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual company-wide events, lunches, and team socials to stay connected\u003C/li>\n\u003C/ul>\u003Ch3>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h3>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch3>\u003Cstrong>Our Commitment to Diversity, Equity & Belonging\u003C/strong>\u003C/h3>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \u003C/p>\n\u003Cp>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Vacancy Status\u003C/strong>: This posting is for an existing vacancy\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>Official Recruitment Notice & AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nImportant notice to our applicants and job seekers:\nWe've become aware of fraudulent messages impersonating Practice Better's recruitment team.\nPlease note:\n\nPractice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\nAll official communication comes from @practicebetter.io email addresses\nWe will never ask you to purchase equipment, software, or gift cards\nWe will never conduct interviews solely via text message or WhatsApp\n\nIf something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\nThank you for helping us keep our hiring process safe and transparent.Position Summary\nWe are looking for a Lifecycle Marketing Specialist to join our growing team.\nRetention and expansion are core to Practice Better's growth, and helping practitioners get real value from our integration ecosystem is one of the clearest ways we do that. Practitioners who adopt integrations go deeper with the platform and build workflows that actually stick. That value is there to be found, and it's our job to make sure practitioners find it at the right moments.\nIn this role, you'll sit within the Lifecycle Marketing team, reporting directly to our Director of Lifecycle Marketing. This is a hands-on, campaign-execution role: you'll build, launch, and optimize lifecycle campaigns that help practitioners discover the tools and integrations that fit their workflow best, keeping them engaged and getting more from the platform over time.\nYou'll also operate at the intersection of Lifecycle Marketing, CX, and Product, working closely with each to stay ahead of account health signals, partner priorities, and the moments where practitioners are most ready to grow into more of the platform. You'll play a central role in helping practitioners succeed with the platform, with the scope to take on greater ownership as you grow into the role.\nNote: Practice Better is a remote-first company with team members across North America. This particular role is currently open to Canadian-based candidates only, and candidates must be legally entitled to work for any employer in Canada. Practice Better is unable to support sponsorship for work permits or visas at this time.\nWhat You'll Do\nRetention & Expansion Lifecycle Campaigns\n\nBuild and execute multi-channel lifecycle campaigns (email, in-app via Pendo) that help practitioners discover and adopt the integrations most relevant to their practice\nSet up segmented, behavior-triggered campaigns that meet practitioners at high-intent moments — onboarding, plan changes, specialty signals, and moments where they may be at risk of losing momentum\nIncorporate integration and engagement signals into risk scoring, and support early-intervention and win-back campaigns for practitioners who've drifted or churned\nHelp lower-tier practitioners find the right upgrade path when their workflow has outgrown their current plan\nTrack and report on attach rate, churn, and expansion trends by segment, cohort, and plan tier, flagging patterns to the broader team\n\nPartner Management \n\nOwn day-to-day partner management and relationships with existing integration partners, and help onboard and activate new partners as they're brought into the ecosystem\nHelp execute co-marketing campaigns with integration partners, including joint email sends, in-app promotions, webinars, and partner-sourced content\nPull campaign reporting for integration co-marketing: adoption lift, engagement rates, and conversion to active integration use\n\nInsights & Optimization\n\nMonitor integration funnel performance — from awareness through first use and sustained engagement — using HubSpot, Pendo, and Amplitude\nRun A/B tests on messaging, timing, and offer mechanics under the guidance of the broader team to improve how well campaigns actually help practitioners find what they need\nSurface practitioner behavior data and patterns that point to friction in the product adoption journey\n\nWhat You'll Bring\n\n2–3 years of experience in lifecycle marketing, partnership marketing, or customer marketing at a B2B SaaS company, ideally with exposure to product-led growth (PLG) motions\nExperience executing behavior-triggered, segmented email and in-app campaigns\nWorking knowledge of retention and expansion metrics: attach rates, cohorts, and LTV, not just open rates\nExperience with HubSpot (required) and at least one in-app messaging tool (Pendo preferred)\nComfortable working with data — you can pull standard funnel reports and read Amplitude or Sigma dashboards with support from the team\nCollaborative instincts: you know how to work across Product, CX, and Partnerships to get context, alignment, and creative assets without creating bottlenecks\nBonus: familiarity with health tech, EHR workflows, or the holistic health/wellness practitioner segment\n\nWho You Are\n\nA Late-Lifecycle Specialist. You understand that the real work starts after signup. You're energized by the challenge of deepening engagement in an existing customer base — not just acquiring new ones.\nA Campaign Executor. You don't just write emails — you build journeys. You think in segments, triggers, and sequences, and you're always asking: who gets this message, when, and why?\nOutcome-Oriented. You measure your work in attach rates and retention impact, not campaign volume. You take pride in owning execution against a number.\nA Cross-Functional Connector. You know that the best lifecycle campaigns are informed by product insights, CX signals, and partner context. You naturally pull those threads together without needing to own the relationships yourself.\nPractitioner-Empathetic. You take the time to understand the workflows of the practitioners you're marketing to. You can translate a complex integration value prop into something that lands for a busy naturopath or dietitian.\n\nYour Impact\nIntegration attach rate is one of the clearest signs that practitioners are getting real, lasting value from Practice Better. Your work will help ensure practitioners find the tools that fit their workflow, feel supported as their practice grows, and stay because the platform genuinely works for them. That's what drives lower churn, higher LTV, and a platform practitioners feel embedded in.\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\nEach role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\nAnticipated Base Salary Range (Canada): $60,000 - $70,000 CAD\nWe take a holistic approach to compensation, combining salary, bonus, equity, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\nThe range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\nWhat We Offer\nComprehensive BenefitsWe offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected CultureOur remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\nWellness and Growth\n\nUnlimited vacation, built on trust, clear expectations, and real support for taking time off\nCompany RRSP program with employer-matched contributions\nComprehensive health and dental benefits from day 1\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance to support your growth\n$500 annual Home Office Allowance to set up a productive remote workspace\nSprout Family: personalized support for family-building and fertility journeys\nInkblot: confidential, digital mental health support from licensed professionals\nCompany-wide holiday closure in December\nRegular virtual company-wide events, lunches, and team socials to stay connected\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nVacancy Status: This posting is for an existing vacancy\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy",1784798654000,"2026-07-23 11:25:23","2026-07-17T21:23:28.000Z",60000,70000,{"jsonldValid":24,"jsonld":29},{"id":47,"slug":48,"title":49,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":50,"department":51,"content_html":52,"content_text":53,"years":20,"createdAt":54,"updatedAtISO":55,"postedAtISO":56,"hasSalary":24,"salaryMin":57,"salaryMax":58,"currency":27,"schema":59},"9bad911e0cbf338bee995c8b6ff0e15f31cf192923838848c052de2c55a87bee","customer-support-manager-at-practice-better-2d04ba0bd6","Customer Support Manager",[16],"Other","\u003Cp>\u003Cstrong>Ready to make a real impact on global health and wellness care?\u003C/strong>\u003C/p>\n\u003Cp>Practice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\u003C/p>\n\u003Cp>In 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\u003C/p>\n\u003Cp>We’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\u003C/p>\n\u003Ch3>Important notice to our applicants and job seekers:\u003C/h3>\n\u003Cp>We've become aware of fraudulent messages impersonating Practice Better's recruitment team.\u003C/p>\n\u003Cp>Please note:\u003C/p>\n\u003Cul>\n\u003Cli>Practice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\u003C/li>\n\u003Cli>All official communication comes from @practicebetter.io email addresses\u003C/li>\n\u003Cli>We will never ask you to purchase equipment, software, or gift cards\u003C/li>\n\u003Cli>We will never conduct interviews solely via text message or WhatsApp\u003C/li>\n\u003C/ul>\n\u003Cp>If something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\u003C/p>\n\u003Cp>Thank you for helping us keep our hiring process safe and transparent.\u003C/p>\u003Ch2>\u003Cstrong>Position Summary\u003C/strong>\u003C/h2>\n\u003Cp>We are looking for a \u003Cstrong>Manager, Customer Support\u003C/strong> to join our growing team.\u003C/p>\n\u003Cp>In this role, you will oversee the customer support department's operations, ensuring that the team provides the highest level of service to our customers. You'll manage a team of customer support representatives supporting Practice Better's growing practitioner base. The team handles 4,000+ monthly inquiries across email and calls, supporting both practitioners (nutritionists, coaches, therapists) and their clients. Your team operates in a fast-paced environment with frequent product updates, complex integrations, and the need to balance efficiency with empathy in a health-focused space. This role involves developing and implementing customer service policies and procedures, and working closely with other departments to resolve customer issues efficiently and effectively.\u003C/p>\n\u003Cp>For the first 90 days, you'll transition into the role as a Team Lead with direct support from the Senior Manager of Customer Support. This structured onboarding period allows you to develop essential management skills, learn team operations and workflows from a leadership perspective, and build confidence in your new responsibilities before taking on the full scope of the manager role. It also ensures a smooth transition as you shift from peer to leader and helps you establish your leadership approach with dedicated mentorship.\u003C/p>\n\u003Cp>Success during this phase looks like establishing trust with the team, effectively running 1:1s and team meetings, providing clear and actionable feedback, managing day-to-day support operations, and demonstrating sound judgment in escalations and prioritization. You'll also slowly transition out of the ticket queue during this period—this means handling some tickets as needed until we can fully take you off the queue and shift your focus entirely to management responsibilities. By the end of the 90 days, you’ll be positioned to take on the full scope of the Manager role with clarity, confidence, and ongoing leadership support.\u003C/p>\n\u003Ch2>\u003Cstrong>What You’ll Be Doing\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Lead, coach, and develop the Customer Support team through hiring, training, regular 1:1s, clear and actionable feedback, and performance conversations that drive growth and accountability.\u003C/li>\n\u003Cli>Foster a culture of psychological safety, trust, and empathy, ensuring team members feel heard while still holding a high bar for ownership and outcomes.\u003C/li>\n\u003Cli>Guide the team through change by communicating context, setting expectations, and helping individuals understand the why behind decisions.\u003C/li>\n\u003Cli>Manage daily operations of support queues, including specialized queues (ePrescribe, Team Plan vs Non-Team Plan tickets)to ensure timely, high-quality support.\u003C/li>\n\u003Cli>Handle complex or escalated customer issues, providing timely and effective resolutions.\u003C/li>\n\u003Cli>Develop and implement Customer Support policies, procedures, and standards to improve customer satisfaction, efficiency, and consistency.\u003C/li>\n\u003Cli>Monitor and analyze customer service performance metrics using Zendesk and Sigma dashboards; identify trends, surface insights, and drive data-informed improvements.\u003C/li>\n\u003Cli>Identify recurring themes and systemic issues in support tickets and partner cross-functionally to address root causes.\u003C/li>\n\u003Cli>Ensure the Customer Support team has the tools, training, and knowledge to provide exceptional customer experiences.\u003C/li>\n\u003Cli>Collaborate with other departments, such as Marketing and Product, to improve the end-to-end customer experience.\u003C/li>\n\u003Cli>Identify skill gaps and growth opportunities across the team and partner with Leadership to support development plans, enablement, and career progression.\u003C/li>\n\u003Cli>Report on Customer Support performance, trends, and overall team health to leadership.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Key Performance Areas\u003C/strong>\u003C/h2>\n\u003Cp>You'll be accountable for:\u003C/p>\n\u003Cul>\n\u003Cli>Maintaining 93%+ CSAT scores across the support team\u003C/li>\n\u003Cli>Achieving 100% First Response Time within 4-hour SLA\u003C/li>\n\u003Cli>Driving continuous improvement in ticket resolution efficiency\u003C/li>\n\u003Cli>Managing team capacity and coverage to meet support demand\u003C/li>\n\u003Cli>Building team culture through recognition programs and engagement initiatives\u003C/li>\n\u003Cli>Reducing escalations through proactive coaching and knowledge gap identification\u003C/li>\n\u003Cli>Contributing to company-wide initiatives like eNPS action planning\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Bring\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>2+ years of experience managing a Customer Support team within a B2B SaaS environment.\u003C/li>\n\u003Cli>A people-first leadership mindset with the ability to balance empathy and accountability\u003C/li>\n\u003Cli>Strong emotional intelligence and communication skills, including the ability to navigate challenging conversations with clarity and confidence\u003C/li>\n\u003Cli>Comfort leading teams through operational change without defaulting to “this is how we’ve always done it.” You think critically about how processes can be improved for both customers and the team.\u003C/li>\n\u003Cli>Proven ability to collaborate with other cross-functional teams and manage multiple priorities while providing an excellent level of customer service\u003C/li>\n\u003Cli>Analytical, curious, and adaptable—you seek solutions, not perfection, and are comfortable operating in a fast-moving, growth-stage environment.\u003C/li>\n\u003Cli>A strong sense of ownership and accountability for team performance, customer outcomes, and continuous improvement.\u003C/li>\n\u003Cli>Experience working with modern support and collaboration tools (Zendesk, Ada chatbot, Slack, HubSpot, Guru, Notion, Sigma, Google Suite)\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Bonus Points\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience in the Health & Wellness industry with some level of knowledge of how our software supports practitioners \u003C/li>\n\u003Cli>Knowledge of or technical proficiency with both \u003Cstrong>Practice Better\u003C/strong> and \u003Cstrong>That Clean Life \u003C/strong>software platforms\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Compensation & Pay Transparency\u003C/strong>\u003C/h2>\n\u003Cp>At Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\u003C/p>\n\u003Cp>Each role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\u003C/p>\n\u003Cp>\u003Cstrong>Anticipated Salary Range (Canada): $100k – $115k CAD\u003C/strong>\u003C/p>\n\u003Cp>We take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\u003C/p>\n\u003Cp>The range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\u003C/p>\n\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Comprehensive Benefits\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>We offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\u003C/p>\n\u003Cp>\u003Cstrong>Remote-First, Connected Culture\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>Our remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\u003C/p>\n\u003Cp>\u003Cstrong>Wellness and Growth\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Unlimited vacation, built on trust, clear expectations, and real support for taking time off\u003C/li>\n\u003Cli>Company RRSP program with employer-matched contributions\u003C/li>\n\u003Cli>Comprehensive health and dental benefits from day 1\u003C/li>\n\u003Cli>$750 annual Health & Wellness Allowance\u003C/li>\n\u003Cli>$1,000 annual Learning & Development Allowance to support your growth\u003C/li>\n\u003Cli>$500 annual Home Office Allowance to set up a productive remote workspace\u003C/li>\n\u003Cli>Sprout Family: personalized support for family-building and fertility journeys\u003C/li>\n\u003Cli>Inkblot: confidential, digital mental health support from licensed professionals\u003C/li>\n\u003Cli>Company-wide holiday closure in December\u003C/li>\n\u003Cli>Regular virtual company-wide events, lunches, and team socials to stay connected\u003C/li>\n\u003C/ul>\u003Ch3>\u003Cstrong>Thriving at Practice Better\u003C/strong>\u003C/h3>\n\u003Cp>At Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\u003C/p>\n\u003Cp>We believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\u003C/p>\n\u003Ch3>\u003Cstrong>Our Commitment to Diversity, Equity & Belonging\u003C/strong>\u003C/h3>\n\u003Cp>We know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\u003C/p>\n\u003Cp>If you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\u003C/p>\n\u003Cp>We are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \u003C/p>\n\u003Cp>\u003Cstrong>Ready to Apply?\u003C/strong>\u003C/p>\n\u003Cp>If this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\u003C/p>\n\u003Cp>\u003Cstrong>Apply Now\u003C/strong> → \u003Cem>https://practicebetter.io/careers\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Vacancy Status\u003C/strong>: This posting is for an existing vacancy\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>Official Recruitment Notice & AI at Practice Better\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>All applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in \u003C/em>\u003Cstrong>\u003Cem>@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> or \u003C/em>\u003Cstrong>\u003Cem>@greenhouse.com\u003C/em>\u003C/strong>\u003Cem>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Practice Better will \u003C/em>\u003Cstrong>\u003Cem>never\u003C/em>\u003C/strong>\u003Cem> ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at \u003C/em>\u003Cstrong>\u003Cem>careers@practicebetter.io\u003C/em>\u003C/strong>\u003Cem> to verify its legitimacy.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003Cstrong>\u003Cem>AI in Recruitment at Practice Better\u003C/em>\u003C/strong>\u003Cstrong>\u003Cem>\u003Cbr>\u003C/em>\u003C/strong>\u003Cem>We use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>What AI doesn’t do is make decisions.\u003C/em>\u003C/strong>\u003Cem> Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\u003C/em>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>Candidate Privacy Policy\u003Cbr>AI Policy\u003C/p>","Ready to make a real impact on global health and wellness care?\nPractice Better is an all-in-one platform helping health and wellness practitioners run their businesses, care for their clients, and scale their impact. Founded by practitioners in 2016, we’re now the leading EHR and practice management platform in the wellness industry, trusted by tens of thousands of practitioners across 70+ countries.\nIn 2023, we expanded our whole-practice care offering through the acquisition of That Clean Life, bringing nutrition planning into our platform.\nWe’re a remote-first team headquartered in Toronto, made up of curious, driven, and empathetic people building tools that help practitioners create sustainable, independent practices; and do the most meaningful work of their careers. While most of our work happens remotely, we come together regularly for off-sites and team events to stay connected and build together.\nImportant notice to our applicants and job seekers:\nWe've become aware of fraudulent messages impersonating Practice Better's recruitment team.\nPlease note:\n\nPractice Better will never ask for payment, banking details, or personal financial information at any stage of the hiring process\nAll official communication comes from @practicebetter.io email addresses\nWe will never ask you to purchase equipment, software, or gift cards\nWe will never conduct interviews solely via text message or WhatsApp\n\nIf something feels off, trust your instincts. Verify any suspicious outreach by contacting us directly at careers@practicebetter.io before taking any action.\nThank you for helping us keep our hiring process safe and transparent.Position Summary\nWe are looking for a Manager, Customer Support to join our growing team.\nIn this role, you will oversee the customer support department's operations, ensuring that the team provides the highest level of service to our customers. You'll manage a team of customer support representatives supporting Practice Better's growing practitioner base. The team handles 4,000+ monthly inquiries across email and calls, supporting both practitioners (nutritionists, coaches, therapists) and their clients. Your team operates in a fast-paced environment with frequent product updates, complex integrations, and the need to balance efficiency with empathy in a health-focused space. This role involves developing and implementing customer service policies and procedures, and working closely with other departments to resolve customer issues efficiently and effectively.\nFor the first 90 days, you'll transition into the role as a Team Lead with direct support from the Senior Manager of Customer Support. This structured onboarding period allows you to develop essential management skills, learn team operations and workflows from a leadership perspective, and build confidence in your new responsibilities before taking on the full scope of the manager role. It also ensures a smooth transition as you shift from peer to leader and helps you establish your leadership approach with dedicated mentorship.\nSuccess during this phase looks like establishing trust with the team, effectively running 1:1s and team meetings, providing clear and actionable feedback, managing day-to-day support operations, and demonstrating sound judgment in escalations and prioritization. You'll also slowly transition out of the ticket queue during this period—this means handling some tickets as needed until we can fully take you off the queue and shift your focus entirely to management responsibilities. By the end of the 90 days, you’ll be positioned to take on the full scope of the Manager role with clarity, confidence, and ongoing leadership support.\nWhat You’ll Be Doing\n\nLead, coach, and develop the Customer Support team through hiring, training, regular 1:1s, clear and actionable feedback, and performance conversations that drive growth and accountability.\nFoster a culture of psychological safety, trust, and empathy, ensuring team members feel heard while still holding a high bar for ownership and outcomes.\nGuide the team through change by communicating context, setting expectations, and helping individuals understand the why behind decisions.\nManage daily operations of support queues, including specialized queues (ePrescribe, Team Plan vs Non-Team Plan tickets)to ensure timely, high-quality support.\nHandle complex or escalated customer issues, providing timely and effective resolutions.\nDevelop and implement Customer Support policies, procedures, and standards to improve customer satisfaction, efficiency, and consistency.\nMonitor and analyze customer service performance metrics using Zendesk and Sigma dashboards; identify trends, surface insights, and drive data-informed improvements.\nIdentify recurring themes and systemic issues in support tickets and partner cross-functionally to address root causes.\nEnsure the Customer Support team has the tools, training, and knowledge to provide exceptional customer experiences.\nCollaborate with other departments, such as Marketing and Product, to improve the end-to-end customer experience.\nIdentify skill gaps and growth opportunities across the team and partner with Leadership to support development plans, enablement, and career progression.\nReport on Customer Support performance, trends, and overall team health to leadership.\n\nKey Performance Areas\nYou'll be accountable for:\n\nMaintaining 93%+ CSAT scores across the support team\nAchieving 100% First Response Time within 4-hour SLA\nDriving continuous improvement in ticket resolution efficiency\nManaging team capacity and coverage to meet support demand\nBuilding team culture through recognition programs and engagement initiatives\nReducing escalations through proactive coaching and knowledge gap identification\nContributing to company-wide initiatives like eNPS action planning\n\nWhat You Bring\n\n2+ years of experience managing a Customer Support team within a B2B SaaS environment.\nA people-first leadership mindset with the ability to balance empathy and accountability\nStrong emotional intelligence and communication skills, including the ability to navigate challenging conversations with clarity and confidence\nComfort leading teams through operational change without defaulting to “this is how we’ve always done it.” You think critically about how processes can be improved for both customers and the team.\nProven ability to collaborate with other cross-functional teams and manage multiple priorities while providing an excellent level of customer service\nAnalytical, curious, and adaptable—you seek solutions, not perfection, and are comfortable operating in a fast-moving, growth-stage environment.\nA strong sense of ownership and accountability for team performance, customer outcomes, and continuous improvement.\nExperience working with modern support and collaboration tools (Zendesk, Ada chatbot, Slack, HubSpot, Guru, Notion, Sigma, Google Suite)\n\nBonus Points\n\nExperience in the Health & Wellness industry with some level of knowledge of how our software supports practitioners \nKnowledge of or technical proficiency with both Practice Better and That Clean Life software platforms\n\nCompensation & Pay Transparency\nAt Practice Better, we believe in pay transparency, equity, and fairness. We benchmark compensation against similar-stage, high-growth SaaS companies in both Canada and the United States and review our salary bands regularly to ensure they remain competitive and aligned with market trends.\nEach role has a defined pay range based on its level, scope, and geographic location. Final offers are determined by several factors, including experience, demonstrated skills, and location, to ensure consistency and equity across our team.\nAnticipated Salary Range (Canada): $100k – $115k CAD\nWe take a holistic approach to compensation, combining salary, benefits, and flexibility. Our goal is to provide total rewards that support both your professional growth and personal well-being.\nThe range above reflects our expected compensation for this role, based on current market data. Final offers may vary depending on factors such as location, skills, depth of experience, and relevant certifications. All compensation ranges are reviewed regularly and may evolve over time to reflect changes in the market.\nWhat We Offer\nComprehensive BenefitsWe offer a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage from day 1, as well as RRSP matching, generous paid parental leave, and annual learning stipends.\nRemote-First, Connected CultureOur remote-first model gives you autonomy and flexibility, with optional access to our downtown Toronto office for in-person collaboration. We also host regular off-sites and team gatherings across North America, because connection, creativity, and shared moments matter.\nWellness and Growth\n\nUnlimited vacation, built on trust, clear expectations, and real support for taking time off\nCompany RRSP program with employer-matched contributions\nComprehensive health and dental benefits from day 1\n$750 annual Health & Wellness Allowance\n$1,000 annual Learning & Development Allowance to support your growth\n$500 annual Home Office Allowance to set up a productive remote workspace\nSprout Family: personalized support for family-building and fertility journeys\nInkblot: confidential, digital mental health support from licensed professionals\nCompany-wide holiday closure in December\nRegular virtual company-wide events, lunches, and team socials to stay connected\nThriving at Practice Better\nAt Practice Better, you are not just an employee. You are part of a mission-driven community dedicated to helping others thrive. You will be trusted with autonomy, encouraged to take ownership, and supported by a team that values curiosity, compassion, and meaningful results.\nWe believe great culture and great performance go hand in hand. Delivering on our commitments is how we earn the trust of our practitioners and continue to expand our impact. Here, you will find the freedom to experiment, a focus on follow-through, and the opportunity to grow, along with the satisfaction of knowing your work directly improves lives every day.\nOur Commitment to Diversity, Equity & Belonging\nWe know innovation happens when diverse perspectives come together. Practice Better is committed to fostering an inclusive environment where every team member feels valued, supported, and empowered to contribute their best.\nIf you do not meet every requirement listed above, we still encourage you to apply. Research shows that underrepresented groups often hesitate unless they feel 100% qualified. We are far more interested in your potential, curiosity, and alignment with our values.\nWe are committed to building a workplace where everyone can do the best work of their careers. We welcome applicants of all backgrounds, experiences, and abilities. Accommodations are available throughout the interview process upon request. \nReady to Apply?\nIf this sounds like your next step, we would love to hear from you. Join us in shaping the future of health and wellness for practitioners, their clients, and communities worldwide.\nApply Now → https://practicebetter.io/careers\nVacancy Status: This posting is for an existing vacancy\nOfficial Recruitment Notice & AI at Practice Better\nAll applications are reviewed directly by Practice Better’s internal Talent Acquisition team - no bots, no outsourcing. Legitimate communication from our hiring team will only come from email addresses ending in @practicebetter.io or @greenhouse.com.\nPractice Better will never ask for payment, banking details, or personal financial information during the recruitment process. If you receive suspicious communication claiming to represent Practice Better, please contact our team at careers@practicebetter.io to verify its legitimacy.AI in Recruitment at Practice BetterWe use AI thoughtfully to take some of the repetitive work off our team’s plate: early drafts of job descriptions, first-round interview questions, and help reviewing larger applicant pools. It’s there to make the process smoother and more efficient for everyone.\nWhat AI doesn’t do is make decisions. Every hiring decision is made by real people, using structured and consistent practices designed to reduce bias and ensure fairness.\nWe’re committed to using AI responsibly and reviewing our approach regularly so it stays aligned with best practices, legal guidance, and the kind of candidate experience we want to deliver.\nCandidate Privacy PolicyAI Policy",1782494904000,"2026-06-26 19:30:45","2026-06-17T16:44:42.000Z",100000,115000,{"jsonldValid":24,"jsonld":29},{"id":61,"slug":62,"title":63,"companyname":64,"companylogo":65,"companyTagline":66,"companyIndustry":67,"city":68,"country":69,"remote":24,"employmentType":70,"department":71,"content_html":72,"content_text":73,"years":20,"createdAt":74,"updatedAtISO":75,"postedAtISO":76,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":77,"schema":78},"7ed39a40f34d06171527ac7a5f2e2438423d65f07fa44c5426ee6566ff07cb4f","account-executive-at-aftership-e4a880e4f4","Account Executive","AfterShip","https://logo.clearbit.com/aftership.com","Achieve a world-class post-purchase customer experience with AfterShip 📦","Software Development","Utah","United States",[16],"Sales","\u003Cp>\u003Cstrong>About Us\u003C/strong>\u003C/p>\n\u003Cp>AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\u003C/p>\n\u003Cp>AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\u003C/p>\n\u003Cp>AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\u003C/p>\n\u003Cp>Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>Your Mission: \u003C/strong>\u003C/p>\n\u003Cp>AfterShip's North American go-to-market team is in a growth phase. We are expanding our merchant base across shipping, tracking, and returns, and recent product launches are opening up significant new revenue motions across both our install base and the net-new market.\u003C/p>\n\u003Cp>As a Mid Market Account Executive, you will own a defined book of eCommerce accounts end to end. You will source your own pipeline, run full-cycle sales from first call through signature, and expand existing merchants into additional products. This is a quota-carrying role where a meaningful share of your pipeline comes from your own outbound effort, not just inbound demand.\u003C/p>\n\u003Cp>You will report to the Sales Manager, Mid Market, and sit on a team of Account Executives supported by a dedicated BDR function. You will work closely with Solutions Architects on technical discovery and demos, Product Marketing on positioning and competitive strategy, RevOps on forecasting and CRM hygiene, and Onboarding on customer handoff. AfterShip's product and engineering organizations are based in Asia, so occasional early morning or evening collaboration is part of working here, typically 1-2 times per week.\u003C/p>\n\u003Cp>This is a hybrid position with an expectation to be in the Utah office 3-4 days per week.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the full sales cycle across a defined territory of Mid Market eCommerce merchants, from prospecting through discovery, demo, negotiation, and close\u003C/li>\n\u003Cli>Generate your own pipeline through outbound calling, email, and social outreach, holding a minimum floor of 150 dials per week and consistently creating self-sourced opportunities\u003C/li>\n\u003Cli>Run structured discovery that surfaces post-purchase pain, quantifies it in dollars, and builds a business case tied to support costs, shipping spend, return rates, and repeat purchase revenue\u003C/li>\n\u003Cli>Build multi-threaded account strategies that reach economic buyers, partnering with Solutions Architects on technical demos and Product Marketing on competitive positioning\u003C/li>\n\u003Cli>Negotiate commercial terms and manage deals through security, legal, and procurement review\u003C/li>\n\u003Cli>Own your forecast in HubSpot with clean stages, dates, and next steps, and use Gong to review your own calls and act on coaching\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What success looks like:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Fully ramped and carrying a full quota by the end of month 4\u003C/li>\n\u003Cli>Consistent quarterly attainment on new business at 100 percent or better, with 3x rolling pipeline coverage\u003C/li>\n\u003Cli>A majority of closed-won revenue traceable to your own prospecting, not inbound demand\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>Who We're Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2+ years of closing experience in a full-cycle SaaS Account Executive role, with a documented record of hitting or exceeding quota\u003C/li>\n\u003Cli>Real outbound experience: you have built pipeline from a cold list and you are comfortable picking up the phone every day\u003C/li>\n\u003Cli>eCommerce, retail tech, or logistics experience strongly preferred, along with a working understanding of the Shopify ecosystem\u003C/li>\n\u003Cli>Proficiency with HubSpot or a comparable CRM, plus Gong and modern sales engagement tooling\u003C/li>\n\u003Cli>A structured sales process you can articulate, including how you run discovery, build a quantified ROI case, and multi-thread into economic buyers\u003C/li>\n\u003Cli>High coachability and resilience: you take feedback on recorded calls in front of peers, and you set your own daily rhythm without being told to make the next call\u003C/li>\n\u003Cli>Based in Utah with the ability to work from the office 3-4 days per week\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\u003Cbr>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Why You Should Join Us: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Great Place to Work Certified:\u003C/strong> We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\u003C/li>\n\u003Cli>\u003Cstrong>Innovative & Inclusive Culture:\u003C/strong> Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\u003C/li>\n\u003Cli>\u003Cstrong>Ambitious Mission with Real Impact:\u003C/strong> Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\u003C/li>\n\u003Cli>\u003Cstrong>Thrive & Grow:\u003C/strong> There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\u003C/li>\n\u003Cli>\u003Cstrong>Flexible Work Setup\u003C/strong>: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations. You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive compensation\u003C/li>\n\u003Cli>Remote-first/hybrid-flexible work setups\u003C/li>\n\u003Cli>Healthcare coverage offered from day 1\u003C/li>\n\u003Cli>Retirement plans including company match\u003C/li>\n\u003Cli>Unlimited PTO\u003C/li>\n\u003Cli>Annual learning & wellness benefit\u003C/li>\n\u003Cli>Monthly book perk\u003C/li>\n\u003Cli>Career progression & professional development\u003C/li>\n\u003Cli>In-office lunch and commuter benefits for those located in our hub locations\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>This job posting is for a new position\u003C/em>\u003C/p>","About Us\nAfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\nAfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.\nAfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\nBuilt for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\nYour Mission: \nAfterShip's North American go-to-market team is in a growth phase. We are expanding our merchant base across shipping, tracking, and returns, and recent product launches are opening up significant new revenue motions across both our install base and the net-new market.\nAs a Mid Market Account Executive, you will own a defined book of eCommerce accounts end to end. You will source your own pipeline, run full-cycle sales from first call through signature, and expand existing merchants into additional products. This is a quota-carrying role where a meaningful share of your pipeline comes from your own outbound effort, not just inbound demand.\nYou will report to the Sales Manager, Mid Market, and sit on a team of Account Executives supported by a dedicated BDR function. You will work closely with Solutions Architects on technical discovery and demos, Product Marketing on positioning and competitive strategy, RevOps on forecasting and CRM hygiene, and Onboarding on customer handoff. AfterShip's product and engineering organizations are based in Asia, so occasional early morning or evening collaboration is part of working here, typically 1-2 times per week.\nThis is a hybrid position with an expectation to be in the Utah office 3-4 days per week.\nWhat You’ll Do: \n\nOwn the full sales cycle across a defined territory of Mid Market eCommerce merchants, from prospecting through discovery, demo, negotiation, and close\nGenerate your own pipeline through outbound calling, email, and social outreach, holding a minimum floor of 150 dials per week and consistently creating self-sourced opportunities\nRun structured discovery that surfaces post-purchase pain, quantifies it in dollars, and builds a business case tied to support costs, shipping spend, return rates, and repeat purchase revenue\nBuild multi-threaded account strategies that reach economic buyers, partnering with Solutions Architects on technical demos and Product Marketing on competitive positioning\nNegotiate commercial terms and manage deals through security, legal, and procurement review\nOwn your forecast in HubSpot with clean stages, dates, and next steps, and use Gong to review your own calls and act on coaching\n\nWhat success looks like:\n\nFully ramped and carrying a full quota by the end of month 4\nConsistent quarterly attainment on new business at 100 percent or better, with 3x rolling pipeline coverage\nA majority of closed-won revenue traceable to your own prospecting, not inbound demand\n\nWho We're Looking For\n\n2+ years of closing experience in a full-cycle SaaS Account Executive role, with a documented record of hitting or exceeding quota\nReal outbound experience: you have built pipeline from a cold list and you are comfortable picking up the phone every day\neCommerce, retail tech, or logistics experience strongly preferred, along with a working understanding of the Shopify ecosystem\nProficiency with HubSpot or a comparable CRM, plus Gong and modern sales engagement tooling\nA structured sales process you can articulate, including how you run discovery, build a quantified ROI case, and multi-thread into economic buyers\nHigh coachability and resilience: you take feedback on recorded calls in front of peers, and you set your own daily rhythm without being told to make the next call\nBased in Utah with the ability to work from the office 3-4 days per week\n\nAt AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\nWhy You Should Join Us: \n\nGreat Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\nInnovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\nAmbitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\nThrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\nFlexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations. You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.\n\nPerks:\n\nCompetitive compensation\nRemote-first/hybrid-flexible work setups\nHealthcare coverage offered from day 1\nRetirement plans including company match\nUnlimited PTO\nAnnual learning & wellness benefit\nMonthly book perk\nCareer progression & professional development\nIn-office lunch and commuter benefits for those located in our hub locations\n\nWe are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\nWe believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \nOur hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.\nThis job posting is for a new position",1785555123000,"2026-08-01 05:32:29","2026-07-31T13:31:37.000Z","USD",{"jsonldValid":24,"jsonld":29},{"id":80,"slug":81,"title":82,"companyname":83,"companylogo":84,"companyTagline":85,"companyIndustry":86,"city":87,"country":88,"remote":24,"employmentType":89,"department":90,"content_html":91,"content_text":92,"years":20,"createdAt":74,"updatedAtISO":93,"postedAtISO":94,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":95,"schema":96},"f1c7c9f308dc7012c218ade35563eb0413d823c0fece928682b9424657ba2742","associate-director-marketing-data-at-kyndryl-57d0109b73","Associate Director - Marketing Data","Kyndryl","https://logo.clearbit.com/kyndryl.com","We design, build, manage and modernize the mission-critical technology systems that the world depends on every day.","IT Services and IT Consulting","Bangalore","India",[16],"Data","\u003Cp>\u003Cb>Who We Are\u003C/b>\u003C/p>\u003Cp>At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>The Role\u003C/b>\u003C/p>\u003Cp>Are you ready to dive headfirst into the captivating world of data engineering at Kyndryl? As a Data Engineer, you'll be the visionary behind our data platforms, crafting them into powerful tools for decision-makers. Your role? Ensuring a treasure trove of pristine, harmonized data is at everyone's fingertips.\u003Cbr>\u003Cbr>As a Data Engineer at Kyndryl, you'll be at the forefront of the data revolution, crafting and shaping data platforms that power our organization's success. This role is not just about code and databases; it's about transforming raw data into actionable insights that drive strategic decisions and innovation.\u003Cbr>\u003Cbr>We are seeking a Marketing Data Lead with deep expertise in managing marketing data, ensuring compliance, and enabling AI-driven insight activation using Microsoft’s ecosystem (Microsoft Fabric, Azure  Power Copilot). You will focus on operational excellence, data quality, privacy governance, and practical AI deployment that empowers Marketing teams with instantly consumable data\u003C/p>\u003Ch1>Key Responsibilities\u003C/h1>\u003Ch2>Strategic Thinking & Business Problem Assessment\u003C/h2>\u003Cul>\u003Cli>Assess complex business problems and translate them into data use cases and recommend and implement solutions\u003C/li>\u003Cli>Collaborate with stakeholders to ensure alignment between business objectives and data solutions\u003C/li>\u003Cli>Ability to connect the dots across multiple internal and external data sources and synthesize insights to offer recommendations that solve business problems.\u003C/li>\u003C/ul>\u003Ch2>Marketing Data Management & Governance\u003C/h2>\u003Cul>\u003Cli>Implement and maintain strong data management frameworks for quality, accuracy, lineage, and responsible usage.\u003C/li>\u003Cli>Ensure adherence to GDPR and global data privacy regulations.\u003C/li>\u003Cli>Train marketing users on data governance and privacy best practices.\u003C/li>\u003Cli>Drive data literacy, Enable rapid, insight-driven decision-making across Marketing.\u003C/li>\u003C/ul>\u003Ch2>AI Capability Deployment Using Microsoft Technologies\u003C/h2>\u003Cul>\u003Cli>Deploy AI solutions using Microsoft Fabric, Azure AI, Power BI, Power Platform, and Dynamics 365.\u003C/li>\u003Cli>Integrate Copilot experiences to democratize data access.\u003C/li>\u003Cli>Build and operationalize AI use cases including automated insights, segmentation, lead scoring, predictive models, anomaly detection, and automated reporting.\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>Your Future at Kyndryl\u003Cbr>Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Who You Are\u003C/b>\u003C/p>\u003Cp>Who You Are\u003Cbr>You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.\u003Cbr> \u003C/p>\u003Ch1>Required Skills & Experience\u003C/h1>\u003Cul>\u003Cli>12+ years of experience in marketing data management, data governance, analytics, or related areas.\u003C/li>\u003Cli>Strong SQL proficiency and experience with marketing datasets\u003C/li>\u003Cli>Deep understanding of GDPR and global data protection laws.\u003C/li>\u003Cli>Hands-on expertise with Microsoft technologies: Microsoft Fabric, Azure Power BI, Power Platform, Azure\u003C/li>\u003Cli>Excellent communication and stakeholder engagement skills.\u003C/li>\u003C/ul>\u003Ch1>Preferred Qualifications\u003C/h1>\u003Cul>\u003Cli>Bachelors in technology with Marketing degree preferred.\u003C/li>\u003Cli>Experience deploying Copilot-based AI capabilities.\u003C/li>\u003Cli>Experience with marketing platforms and data set (Workfront, Marketo, HGI ).\u003C/li>\u003Cli>Ability to coordinate across multiple service providers.\u003C/li>\u003C/ul>\u003Cp>•\u003C/p>\u003Cp>\u003Cbr>\u003Cb>Being You\u003C/b>\u003C/p>\u003Cp>The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.\u003C/p>\u003Cp>\u003Cbr>\u003Cb>What You Can Expect\u003C/b>\u003C/p>\u003Cp>Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. \u003Cbr>\u003Cbr>From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.\u003Cbr>\u003Cbr>We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. \u003Cbr>\u003Cbr>We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.\u003C/p>\u003Cp>\u003Cb>Get Referred!\u003C/b> \u003C/p>\u003Cp>If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.\u003C/p>","Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.The RoleAre you ready to dive headfirst into the captivating world of data engineering at Kyndryl? As a Data Engineer, you'll be the visionary behind our data platforms, crafting them into powerful tools for decision-makers. Your role? Ensuring a treasure trove of pristine, harmonized data is at everyone's fingertips.As a Data Engineer at Kyndryl, you'll be at the forefront of the data revolution, crafting and shaping data platforms that power our organization's success. This role is not just about code and databases; it's about transforming raw data into actionable insights that drive strategic decisions and innovation.We are seeking a Marketing Data Lead with deep expertise in managing marketing data, ensuring compliance, and enabling AI-driven insight activation using Microsoft’s ecosystem (Microsoft Fabric, Azure  Power Copilot). You will focus on operational excellence, data quality, privacy governance, and practical AI deployment that empowers Marketing teams with instantly consumable dataKey ResponsibilitiesStrategic Thinking & Business Problem AssessmentAssess complex business problems and translate them into data use cases and recommend and implement solutionsCollaborate with stakeholders to ensure alignment between business objectives and data solutionsAbility to connect the dots across multiple internal and external data sources and synthesize insights to offer recommendations that solve business problems.Marketing Data Management & GovernanceImplement and maintain strong data management frameworks for quality, accuracy, lineage, and responsible usage.Ensure adherence to GDPR and global data privacy regulations.Train marketing users on data governance and privacy best practices.Drive data literacy, Enable rapid, insight-driven decision-making across Marketing.AI Capability Deployment Using Microsoft TechnologiesDeploy AI solutions using Microsoft Fabric, Azure AI, Power BI, Power Platform, and Dynamics 365.Integrate Copilot experiences to democratize data access.Build and operationalize AI use cases including automated insights, segmentation, lead scoring, predictive models, anomaly detection, and automated reporting.Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You AreWho You AreYou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills & Experience12+ years of experience in marketing data management, data governance, analytics, or related areas.Strong SQL proficiency and experience with marketing datasetsDeep understanding of GDPR and global data protection laws.Hands-on expertise with Microsoft technologies: Microsoft Fabric, Azure Power BI, Power Platform, AzureExcellent communication and stakeholder engagement skills.Preferred QualificationsBachelors in technology with Marketing degree preferred.Experience deploying Copilot-based AI capabilities.Experience with marketing platforms and data set (Workfront, Marketo, HGI ).Ability to coordinate across multiple service providers.•Being YouThe “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.What You Can ExpectYour career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.","2026-08-01 05:32:30","2026-08-01T03:32:30.000Z","INR",{"jsonldValid":24,"jsonld":29},{"id":98,"slug":99,"title":100,"companyname":64,"companylogo":65,"companyTagline":66,"companyIndustry":67,"city":101,"country":69,"remote":24,"employmentType":102,"department":51,"content_html":103,"content_text":104,"years":20,"createdAt":74,"updatedAtISO":75,"postedAtISO":105,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":77,"schema":106},"606c07b18dc8f9e938c48d5d812fed3ac89bb2198c6fc296cc18c7a0a17a4eac","business-development-manager-at-aftership-e49d699a0d","Business Development Manager","Lehi",[16],"\u003Ch1>\u003Cstrong>About Us\u003C/strong>\u003C/h1>\n\u003Cp>AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\u003C/p>\n\u003Cp>AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experience, and unlock incremental revenue at every post-purchase touchpoint.\u003C/p>\n\u003Cp>AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\u003C/p>\n\u003Cp>Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\u003C/p>\n\n\u003Cp>\u003Cstrong>Your Mission: \u003Cbr>\u003Cbr>\u003C/strong>The BDR Manager will lead and scale AfterShip's outbound engine in North America, reporting directly to the Head of Sales. You will own a team of 6 to 8 BDRs and be accountable for the pipeline they generate: meetings booked, meetings attended, and opportunities that convert into real revenue.\u003C/p>\n\u003Cp>This is a hands-on, in-the-trenches leadership role. You will be on the floor coaching live calls, listening to recordings, rewriting sequences that are not converting, and holding the team to a high activity and quality bar every single day. You will find a strong foundation already in place, including defined ramp plans, comp structures, activity standards, and outbound sequences by vertical. Your job is to run it, sharpen it, and scale it.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>This is a hybrid position with an expectation to be in the Utah office in Lehi 4-5 days per week. Outbound teams are built in person, and this role is at the center of that.\u003C/p>\n\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead, coach, and develop a team of 6 to 8 BDRs, owning their day-to-day performance, career development, and quota attainment\u003C/li>\n\u003Cli>Own the outbound pipeline number for North America, forecasting meetings and opportunities weekly and reporting results to sales leadership\u003C/li>\n\u003Cli>Hold the team to clear activity and quality standards across dials, emails, and social touches, and address gaps quickly and directly\u003C/li>\n\u003Cli>Run daily call blocks, live coaching, and weekly 1:1s focused on measurable skill development, not status updates\u003C/li>\n\u003Cli>Build and continuously refine outbound sequences, talk tracks, and objection handling by vertical, partnering with Sales Enablement and Product Marketing\u003C/li>\n\u003Cli>Own BDR onboarding and ramp, getting new hires to full productivity inside a defined ramp window\u003C/li>\n\u003Cli>Partner with Marketing on target account lists, lead routing, and inbound follow-up standards\u003C/li>\n\u003Cli>Own the BDR to AE handoff, including meeting qualification criteria, opportunity hygiene, and pipeline quality feedback loops\u003C/li>\n\u003Cli>Use Gong, HubSpot, and outbound tooling to surface patterns in what is working, coach against real call data, and drive improvement in connect, meeting-held, and opportunity conversion rates\u003C/li>\n\u003Cli>Recruit, interview, and hire BDRs as the team scales, and build a bench of talent for internal promotion into AE roles\u003C/li>\n\u003Cli>Establish and track the KPIs that define outbound success, and make the case for changes when the data says something is not working\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Who We're Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1-2 years of experience managing a BDR or SDR team, with a track record of hitting team pipeline targets\u003C/li>\n\u003Cli>SaaS experience required, eCommerce experience preferred\u003C/li>\n\u003Cli>Prior success as a BDR or AE yourself, with the ability to get on the phone and show the team how it is done\u003C/li>\n\u003Cli>Proficiency with Gong, HubSpot, and modern outbound tooling, including using call data to coach\u003C/li>\n\u003Cli>Demonstrated experience building or refining outbound sequences, cold call talk tracks, and objection handling frameworks\u003C/li>\n\u003Cli>Experience hiring, onboarding, and ramping BDRs, including managing performance issues directly and fairly\u003C/li>\n\u003Cli>Analytical mindset with comfort living in pipeline and activity data, and the ability to translate it into coaching decisions\u003C/li>\n\u003Cli>High accountability and a willingness to set a hard standard and hold the line on it\u003C/li>\n\u003Cli>Excellent communication skills, both with your team and with cross-functional partners in Marketing, Product Marketing, and RevOps\u003C/li>\n\u003Cli>Ability to operate autonomously and manage competing priorities without constant direction\u003C/li>\n\u003Cli>Based in Utah with the ability to work from the Lehi office 4-5 days per week\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.\u003C/em>\u003Cstrong> \u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>Why You Should Join Us: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Great Place to Work Certified:\u003C/strong> We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\u003C/li>\n\u003Cli>\u003Cstrong>Innovative & Inclusive Culture:\u003C/strong> Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\u003C/li>\n\u003Cli>\u003Cstrong>Ambitious Mission with Real Impact:\u003C/strong> Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\u003C/li>\n\u003Cli>\u003Cstrong>Thrive & Grow:\u003C/strong> There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive compensation\u003C/li>\n\u003Cli>Healthcare coverage offered from day 1\u003C/li>\n\u003Cli>Retirement plans including company match\u003C/li>\n\u003Cli>Unlimited PTO\u003C/li>\n\u003Cli>Annual learning & wellness benefit\u003C/li>\n\u003Cli>Monthly book perk\u003C/li>\n\u003Cli>Career progression & professional development\u003C/li>\n\u003Cli>In-office lunch and commuter benefits for those located in our hub locations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>This job posting is for a new position.\u003C/em>\u003Cem> We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people\u003C/em>\u003C/p>","About Us\nAfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.\nAfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experience, and unlock incremental revenue at every post-purchase touchpoint.\nAfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.\nBuilt for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.\n\nYour Mission: The BDR Manager will lead and scale AfterShip's outbound engine in North America, reporting directly to the Head of Sales. You will own a team of 6 to 8 BDRs and be accountable for the pipeline they generate: meetings booked, meetings attended, and opportunities that convert into real revenue.\nThis is a hands-on, in-the-trenches leadership role. You will be on the floor coaching live calls, listening to recordings, rewriting sequences that are not converting, and holding the team to a high activity and quality bar every single day. You will find a strong foundation already in place, including defined ramp plans, comp structures, activity standards, and outbound sequences by vertical. Your job is to run it, sharpen it, and scale it.\nThis is a hybrid position with an expectation to be in the Utah office in Lehi 4-5 days per week. Outbound teams are built in person, and this role is at the center of that.\n\nWhat You’ll Do: \n\nLead, coach, and develop a team of 6 to 8 BDRs, owning their day-to-day performance, career development, and quota attainment\nOwn the outbound pipeline number for North America, forecasting meetings and opportunities weekly and reporting results to sales leadership\nHold the team to clear activity and quality standards across dials, emails, and social touches, and address gaps quickly and directly\nRun daily call blocks, live coaching, and weekly 1:1s focused on measurable skill development, not status updates\nBuild and continuously refine outbound sequences, talk tracks, and objection handling by vertical, partnering with Sales Enablement and Product Marketing\nOwn BDR onboarding and ramp, getting new hires to full productivity inside a defined ramp window\nPartner with Marketing on target account lists, lead routing, and inbound follow-up standards\nOwn the BDR to AE handoff, including meeting qualification criteria, opportunity hygiene, and pipeline quality feedback loops\nUse Gong, HubSpot, and outbound tooling to surface patterns in what is working, coach against real call data, and drive improvement in connect, meeting-held, and opportunity conversion rates\nRecruit, interview, and hire BDRs as the team scales, and build a bench of talent for internal promotion into AE roles\nEstablish and track the KPIs that define outbound success, and make the case for changes when the data says something is not working\n\n\nWho We're Looking For:\n\n1-2 years of experience managing a BDR or SDR team, with a track record of hitting team pipeline targets\nSaaS experience required, eCommerce experience preferred\nPrior success as a BDR or AE yourself, with the ability to get on the phone and show the team how it is done\nProficiency with Gong, HubSpot, and modern outbound tooling, including using call data to coach\nDemonstrated experience building or refining outbound sequences, cold call talk tracks, and objection handling frameworks\nExperience hiring, onboarding, and ramping BDRs, including managing performance issues directly and fairly\nAnalytical mindset with comfort living in pipeline and activity data, and the ability to translate it into coaching decisions\nHigh accountability and a willingness to set a hard standard and hold the line on it\nExcellent communication skills, both with your team and with cross-functional partners in Marketing, Product Marketing, and RevOps\nAbility to operate autonomously and manage competing priorities without constant direction\nBased in Utah with the ability to work from the Lehi office 4-5 days per week\n\nAt AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply. \n\nWhy You Should Join Us: \n\nGreat Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.\nInnovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.\nAmbitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.\nThrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.\n\nPerks:\n\nCompetitive compensation\nHealthcare coverage offered from day 1\nRetirement plans including company match\nUnlimited PTO\nAnnual learning & wellness benefit\nMonthly book perk\nCareer progression & professional development\nIn-office lunch and commuter benefits for those located in our hub locations\n\nWe are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.\nThis job posting is for a new position. We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. \nOur hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people","2026-07-31T19:44:49.000Z",{"jsonldValid":24,"jsonld":29},{"id":108,"slug":109,"title":110,"companyname":111,"companylogo":112,"companyIndustry":113,"city":114,"country":13,"remote":24,"employmentType":115,"department":51,"content_html":116,"content_text":117,"years":20,"createdAt":74,"updatedAtISO":93,"postedAtISO":118,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":119},"07995c4580fcd23487bee9c8d1681c0ef6d35d1f56153cf0d119785602717193","digital-marketing-and-communications-associate-at-telesat-7899a773e1","Digital Marketing & Communications Associate","Telesat","https://logo.clearbit.com/telesat.com","Telecommunications","Ottawa",[16],"\u003Cp>Telesat is seeking a results-driven and creative Digital Marketing & Communications Associate to support the company's digital presence across web, social media, and search channels. Reporting to the Director, Corporate Communications, this person will support the management of Telesat's corporate website, social media platforms, search engine optimization (SEO), and emerging AI optimization, while also supporting marketing efforts to drive awareness, engagement, and business growth.\u003C/p>\n\u003Cp>The ideal candidate is a strong writer and digital storyteller who combines strategic thinking with hands-on execution.\u003C/p>\n\u003Cbr>\u003Ch2>Key Responsibilities\u003C/h2>\n\u003Cp>\u003Cstrong>Content Development\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work with other members of the marketing and communications team to strategize and create impactful, high-performing written and multimedia content for internal (employee-facing) and external use.\u003C/li>\n\u003Cli>Lead the development of a shared marketing and communications content calendar to ensure alignment and message consistency.\u003C/li>\n\u003Cli>Ensure all content reflects Telesat's brand voice.\u003C/li>\n\n\n\u003Cp>\u003Cstrong>Social Media Management\u003C/strong>\u003C/p>\n\u003Cli>Co-create, schedule, publish, and monitor social media content on LinkedIn and X that supports business objectives, thought leadership, corporate communications, events, and marketing communications campaigns.\u003C/li>\u003Cli>Develop compelling social media copy and collaborate on the creation of visual and multimedia assets.\u003C/li>\u003Cli>Monitor social media trends and competitor activity to identify new opportunities for engagement.\u003C/li>\u003Cli>Track and analyze social media performance, providing recommendations to improve reach, engagement, and audience growth.\u003C/li>\u003C/ul>\u003Cbr>\u003Ch2>Education & Experience Required\u003C/h2>\n\u003Cul>\n\u003Cli>Bachelor's degree in Marketing, Communications, Digital Media, or a related field.\u003C/li>\n\u003Cli>3-5 years of experience supporting marketing and communications initiatives, preferably in the technology, telecommunications, aerospace, or defence industries.\u003C/li>\n\u003Cli>Creative thinker with a keen eye for visual storytelling and digital content creation.\u003C/li>\n\u003Cli>Exceptional writing, editing, and proofreading skills.\u003C/li>\n\u003Cli>Strong understanding of social media platforms, content strategy, and audience engagement.\u003C/li>\n\u003Cli>Demonstrated success executing social media and content marketing strategies.\u003C/li>\n\u003Cli>Experience managing corporate websites using WordPress or similar CMS platforms.\u003C/li>\n\u003Cli>Experience with SEO best practices and web analytics tools. Knowledge of SEO principles, keyword research, and search performance measurement.\u003C/li>\n\u003Cli>Exposure to marketing automation platforms such as Marketo, HubSpot, Pardot, or similar technologies.\u003C/li>\n\u003Cli>Familiarity with AI-driven search optimization and emerging digital marketing technologies.\u003C/li>\n\u003Cli>Familiarity with creative tools such as Adobe Creative Suite, Canva, or similar platforms.\u003C/li>\n\u003Cli>Experience in basic photography and/or videography would be considered an asset.\u003C/li>\n\n\u003C/ul>\u003Cbr>\u003Ch2>Additional Requirements\u003C/h2>\n\n\u003Cli>Occasional travel may be required.\u003C/li>\n\n\u003Cbr>\u003Cp>Candidates must be able to work in Canada and obtain Reliability Status.\u003C/p>","Telesat is seeking a results-driven and creative Digital Marketing & Communications Associate to support the company's digital presence across web, social media, and search channels. Reporting to the Director, Corporate Communications, this person will support the management of Telesat's corporate website, social media platforms, search engine optimization (SEO), and emerging AI optimization, while also supporting marketing efforts to drive awareness, engagement, and business growth.\nThe ideal candidate is a strong writer and digital storyteller who combines strategic thinking with hands-on execution.\nKey Responsibilities\nContent Development\n\nWork with other members of the marketing and communications team to strategize and create impactful, high-performing written and multimedia content for internal (employee-facing) and external use.\nLead the development of a shared marketing and communications content calendar to ensure alignment and message consistency.\nEnsure all content reflects Telesat's brand voice.\n\n\nSocial Media Management\nCo-create, schedule, publish, and monitor social media content on LinkedIn and X that supports business objectives, thought leadership, corporate communications, events, and marketing communications campaigns.Develop compelling social media copy and collaborate on the creation of visual and multimedia assets.Monitor social media trends and competitor activity to identify new opportunities for engagement.Track and analyze social media performance, providing recommendations to improve reach, engagement, and audience growth.Education & Experience Required\n\nBachelor's degree in Marketing, Communications, Digital Media, or a related field.\n3-5 years of experience supporting marketing and communications initiatives, preferably in the technology, telecommunications, aerospace, or defence industries.\nCreative thinker with a keen eye for visual storytelling and digital content creation.\nExceptional writing, editing, and proofreading skills.\nStrong understanding of social media platforms, content strategy, and audience engagement.\nDemonstrated success executing social media and content marketing strategies.\nExperience managing corporate websites using WordPress or similar CMS platforms.\nExperience with SEO best practices and web analytics tools. Knowledge of SEO principles, keyword research, and search performance measurement.\nExposure to marketing automation platforms such as Marketo, HubSpot, Pardot, or similar technologies.\nFamiliarity with AI-driven search optimization and emerging digital marketing technologies.\nFamiliarity with creative tools such as Adobe Creative Suite, Canva, or similar platforms.\nExperience in basic photography and/or videography would be considered an asset.\n\nAdditional Requirements\n\nOccasional travel may be required.\n\nCandidates must be able to work in Canada and obtain Reliability Status.","2026-07-27T19:02:24.044Z",{"jsonldValid":24,"jsonld":29},1785573738567]