[{"data":1,"prerenderedAt":127},["ShallowReactive",2],{"$f64nYnnHA4Ja5M8jsukPetfYBb5KbEtfBvr_Fbc3GSTQ":3,"$fvvknnIpdCSHuRTohbSorYq_GRp6c5ZSgxTO2_kzg9LE":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"e37e325477731e92cb6a431bc1e5bda2380805eee12b059ecb4abfb257887caf","director-product-growth-at-roofr-a1e968d3c0","Director, Product Growth","Roofr","https://cdn.jobboardwise.com/logo/roofr.com","🏡 We're Roofr [roof-er]. One software, all the tools you need to grow your roofing business.","Software Development","Remote - North America","- North America",true,[16],"Contract","Marketing","\u003Cp>At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u003C/p>\n\u003Cp>We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u003C/p>\n\u003Cp>This position is for an existing vacancy.\u003C/p>\u003Cp>Roofr is looking for a Director, Product Growth to own how we grow through the product. You’ll work at the intersection of product, data, and go-to-market: designing the activation and expansion paths that keep contractors engaged, surfacing product signals that unlock sales conversations, and building a stronger self-serve experience anchored in friction-less SMB UI/UX. You’ll report to the CPO, sit on the product leadership team, and lead a cross-functional Growth team that includes Engineering, Design, Data Science, and a Principal PM as your direct report.\u003C/p>\n\u003Cp>Initial building blocks are already in place. We have a clear activation metric that guides both our self-serve and sales-assist motion, a hybrid model that is actively evolving, and an AI product line in AI Receptionist that is ready to scale. The job is to take what’s working, sharpen it, and build on top of it.\u003C/p>\n\u003Ch3>What You’ll be measured on\u003C/h3>\n\u003Cul>\n\u003Cli>Software adoption across the subscriber base\u003C/li>\n\u003Cli>Orchestration of the hybrid motion\u003C/li>\n\u003Cli>Self-serve revenue growth, shared with the GM of Measurements\u003C/li>\n\u003C/ul>\n\u003Ch3>What You’ll get to do\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Orchestrate the hybrid motion with Sales: \u003C/strong>Identify the product signals that indicate a contractor is ready for a sales conversation and build the playbooks that turn those signals into pipeline, across both new subscriber acquisition and expansion of the existing base\u003C/li>\n\u003Cli>\u003Cstrong>Drive activation and expansion: \u003C/strong>Own the in-product experience that gets new contractors to value fast and design the expansion loops that drive deeper adoption and multi-product retention across the customer base\u003C/li>\n\u003Cli>\u003Cstrong>Grow self-serve revenue: \u003C/strong>Own the self-serve motion across transactional and subscription products, with particular focus on Measure+ and in-product upgrade paths\u003C/li>\n\u003Cli>\u003Cstrong>Lead the team and the metrics: \u003C/strong>Lead the Growth team, including Engineering, Design, and Data Science, build a fast experimentation culture, and own the growth metrics that matter to leadership\u003C/li>\n\u003C/ul>\n\u003Ch3>What You’ll bring to the role\u003C/h3>\n\u003Cul>\n\u003Cli>8 to 12+ years of product growth experience in B2B SaaS; vertical SaaS is a strong plus\u003C/li>\n\u003Cli>Real experience building a hybrid product-led and sales-led motion. You have felt the friction of making these work together, not just read about it\u003C/li>\n\u003Cli>Strong activation and expansion instincts. You know how to design user journeys that drive measurable improvement in time-to-value and long-term retention\u003C/li>\n\u003Cli>Experience working across both transactional and subscription revenue models\u003C/li>\n\u003Cli>Comfortable running experiments end to end: designing them, setting success criteria, and shipping without waiting for perfect conditions\u003C/li>\n\u003Cli>Fluent in growth metrics like activation rate, adoption, expansion revenue, and NRR. You run your own analysis\u003C/li>\n\u003Cli>Experience with tools like Amplitude, HubSpot, and Snowflake or a comparable data warehouse\u003C/li>\n\u003Cli>Experience building or scaling an AI-powered product is a meaningful differentiator\u003C/li>\n\u003Cli>Able to lead and develop cross-functional teams in an environment where everyone doesn’t work for you. You work alongside your team, not just above it\u003C/li>\n\u003Cli>Clear communicator at every level, from executive to analyst\u003C/li>\n\u003Cli>Based in the US or Canada\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation Band:\u003C/strong> $250,000.00 - $300,000.00 USD&nbsp;\u003C/p>\u003Cp>Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u003C/p>\n\u003Cp>\u003Cstrong>🏠 What we offer (US + Canada)\u003C/strong>\u003C/p>\n\u003Cp>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\n\u003Cp>\u003Cstrong>🏝️ Vacation/Paid Time Off:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u003C/li>\n\u003Cli>1 Friday off per month (we call those our laundry days!)\u003C/li>\n\u003Cli>Company wide paid shutdown for the week between Christmas and New Years\u003C/li>\n\u003Cli>Flexible time off\u003C/li>\n\u003Cli>80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u003C/li>\n\u003Cli>RRSP/401k match\u003C/li>\n\u003Cli>Generous Parental Leave policy\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤝 Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We host an annual company retreat with great team building activities\u003C/li>\n\u003Cli>Ample learning and development opportunities to continue growing your career\u003C/li>\n\u003Cli>Home office setup stipend\u003C/li>\n\u003Cli>Internet and phone allowance\u003C/li>\n\u003Cli>Remote first culture\u003C/li>\n\u003Cli>Weekly Friday paydays!\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤖 AI Notice\u003C/strong>\u003C/p>\n\u003Cp>At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u003C/p>\n\u003Cp>Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u003C/p>\n\u003Cp>And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u003C/p>\n\u003Cp>⚠️&nbsp;\u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:&nbsp;\u003Cstrong>roofrr.com\u003C/strong> (note the extra “r”). \u003Cem>\u003Cem>Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>To ensure your application is legitimate, please apply \u003Cstrong>directly\u003C/strong> through our official careers page: https://roofr.com/careers.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>If you receive any suspicious messages or have questions, reach out to us at \u003Cstrong>talent@roofr.com\u003C/strong>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Your safety and security are important to us — thank you for your vigilance!\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u003C/em>\u003C/p>","At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products. We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact. This position is for an existing vacancy. Roofr is looking for a Director, Product Growth to own how we grow through the product. You’ll work at the intersection of product, data, and go-to-market: designing the activation and expansion paths that keep contractors engaged, surfacing product signals that unlock sales conversations, and building a stronger self-serve experience anchored in friction-less SMB UI/UX. You’ll report to the CPO, sit on the product leadership team, and lead a cross-functional Growth team that includes Engineering, Design, Data Science, and a Principal PM as your direct report. Initial building blocks are already in place. We have a clear activation metric that guides both our self-serve and sales-assist motion, a hybrid model that is actively evolving, and an AI product line in AI Receptionist that is ready to scale. The job is to take what’s working, sharpen it, and build on top of it. What You’ll be measured on Software adoption across the subscriber base Orchestration of the hybrid motion Self-serve revenue growth, shared with the GM of Measurements What You’ll get to do Orchestrate the hybrid motion with Sales: Identify the product signals that indicate a contractor is ready for a sales conversation and build the playbooks that turn those signals into pipeline, across both new subscriber acquisition and expansion of the existing base Drive activation and expansion: Own the in-product experience that gets new contractors to value fast and design the expansion loops that drive deeper adoption and multi-product retention across the customer base Grow self-serve revenue: Own the self-serve motion across transactional and subscription products, with particular focus on Measure+ and in-product upgrade paths Lead the team and the metrics: Lead the Growth team, including Engineering, Design, and Data Science, build a fast experimentation culture, and own the growth metrics that matter to leadership What You’ll bring to the role 8 to 12+ years of product growth experience in B2B SaaS; vertical SaaS is a strong plus Real experience building a hybrid product-led and sales-led motion. You have felt the friction of making these work together, not just read about it Strong activation and expansion instincts. You know how to design user journeys that drive measurable improvement in time-to-value and long-term retention Experience working across both transactional and subscription revenue models Comfortable running experiments end to end: designing them, setting success criteria, and shipping without waiting for perfect conditions Fluent in growth metrics like activation rate, adoption, expansion revenue, and NRR. You run your own analysis Experience with tools like Amplitude, HubSpot, and Snowflake or a comparable data warehouse Experience building or scaling an AI-powered product is a meaningful differentiator Able to lead and develop cross-functional teams in an environment where everyone doesn’t work for you. You work alongside your team, not just above it Clear communicator at every level, from executive to analyst Based in the US or Canada Compensation Band: $250,000.00 - $300,000.00 USD Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact. 🏠 What we offer (US + Canada) When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career: 🏝️ Vacation/Paid Time Off: 1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2! 1 Friday off per month (we call those our laundry days!) Company wide paid shutdown for the week between Christmas and New Years Flexible time off 80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada RRSP/401k match Generous Parental Leave policy 🤝 Perks: We host an annual company retreat with great team building activities Ample learning and development opportunities to continue growing your career Home office setup stipend Internet and phone allowance Remote first culture Weekly Friday paydays! 🤖 AI Notice At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you. Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too. And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️ ⚠️ Important Notice We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls. To ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers. If you receive any suspicious messages or have questions, reach out to us at talent@roofr.com . Your safety and security are important to us — thank you for your vigilance! Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.",0,1789169679000,"2026-09-12 01:40:16","2026-09-11T19:37:34-04:00",false,250000,300000,"USD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,50,67,84,100,113],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":36,"country":37,"remote":14,"employmentType":38,"department":40,"content_html":41,"content_text":42,"years":20,"createdAt":43,"updatedAtISO":44,"postedAtISO":45,"hasSalary":24,"salaryMin":46,"salaryMax":47,"currency":48,"schema":49},"97e8f533ef1885dcae89b88d6b678ad9371061de520edf8c1abf1e49811ee4f2","senior-revenue-operations-specialist-at-roofr-5c8651b650","Senior Revenue Operations Specialist","Remote - Canada","Canada",[39],"Full-time","Operations","\u003Cp>At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u003C/p>\n\u003Cp>We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u003C/p>\n\u003Cp>This position is for an existing vacancy.\u003C/p>\u003Cp>We're looking for a Senior Revenue Operations Specialist to drive operational excellence, efficiency, and scalability across Roofr's Revenue organization. As a key member of the RevOps team, you'll play a hands-on role optimizing GTM processes, improving our technology ecosystem, strengthening data integrity, and building AI-ready systems that enable our Revenue teams to perform at their best.\u003C/p>\n\u003Cp>You'll work closely with Sales, Marketing, Customer Success, and Enablement to identify operational challenges, develop solutions, automate manual processes, and ensure our systems and workflows support a seamless customer and revenue lifecycle.\u003C/p>\n\u003Cp>This is a highly collaborative, execution-oriented role for someone who enjoys solving complex operational problems, working deeply in systems and data, and turning business needs into scalable and AI-forward technology solutions.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Optimize Revenue Processes &amp; Systems\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify operational challenges across the Revenue org and develop scalable solutions that improve efficiency, productivity, and the GTM experience.\u003C/li>\n\u003Cli>Design, implement, and continuously optimize Revenue processes, workflows, and systems across the customer lifecycle.\u003C/li>\n\u003Cli>Apply a structured, project-management-oriented approach to understand problems, evaluate solutions, manage implementation, and measure outcomes.\u003C/li>\n\u003Cli>Partner with Revenue leaders and ICs to understand their needs, gather feedback, test solutions, and ensure initiatives meaningfully improve team performance.\u003C/li>\n\u003Cli>Look for opportunities to simplify processes, eliminate unnecessary manual work, and design human-in-the-loop AI workflows to improve efficiency for Revenue teams.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Drive Process Automation &amp; AI Enablement\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify opportunities to automate repetitive and manual processes using existing technology, integrations, and automation platforms.\u003C/li>\n\u003Cli>Build and maintain workflows, automations, routing, notifications, and other system-based solutions that improve team productivity.\u003C/li>\n\u003Cli>Leverage connectors such as Fivetran, Zapier, or similar platforms to connect systems and improve data flow.\u003C/li>\n\u003Cli>Continuously evaluate opportunities to use AI and emerging technologies to improve Revenue productivity and operational scale.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Own &amp; Optimize the Revenue Technology Stack\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as a subject matter expert and administrator for \u003Cstrong>HubSpot Marketing Hub and Sales Hub\u003C/strong>.\u003C/li>\n\u003Cli>Own the creation, maintenance, and optimization of pipelines, workflows, custom views, templates, playbooks, lists, and other HubSpot functionality supporting Revenue initiatives.\u003C/li>\n\u003Cli>Manage and optimize key Revenue technologies including Aircall, Sakari, Gong, Stripe, Hippo Video, and Guru.\u003C/li>\n\u003Cli>Ensure systems are configured effectively, adopted appropriately, and integrated into Revenue workflows.\u003C/li>\n\u003Cli>Stay current on product capabilities and emerging features, identify opportunities to improve our technology stack, and maintain relationships with key technology vendors.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Strengthen Data &amp; Revenue Insights\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Maintain strong data integrity practices across the tools, processes, and automations you own.\u003C/li>\n\u003Cli>Ensure GTM data is clean, consistently structured, and AI-ready.\u003C/li>\n\u003Cli>Use data to identify trends, diagnose operational issues, and measure the impact of Revenue initiatives.\u003C/li>\n\u003Cli>Support analysis related to lead scoring, customer health, pipeline performance, conversion, productivity, and other Revenue performance indicators.\u003C/li>\n\u003Cli>Translate data and operational insights into actionable recommendations for Revenue teams.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Partner Across Revenue\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work closely with leaders and ICs across Sales, Marketing, Customer Success, and Enablement to inform your roadmap and prioritize initiatives.\u003C/li>\n\u003Cli>Partner with the Revenue Enablement Specialist to ensure new tools, processes, and AI-assisted workflows are effectively rolled out, documented, and adopted.\u003C/li>\n\u003Cli>Engage Revenue team members as partners in testing new processes and tools, and incorporate their feedback into solutions.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Documentation &amp; Operational Excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Create and maintain clear documentation for tools, systems, processes, workflows, and automations.\u003C/li>\n\u003Cli>Ensure documentation is accessible and easy for Revenue teams to understand and use.\u003C/li>\n\u003Cli>Partner with Enablement to support training and adoption of new tools and processes.\u003C/li>\n\u003Cli>Establish repeatable processes that make it easier for teams to understand and consistently use Revenue systems.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You'll Bring:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Customer Success Operations.\u003C/li>\n\u003Cli>Hands-on HubSpot administration experience across Marketing Hub and Sales Hub.\u003C/li>\n\u003Cli>Experience owning, implementing, and optimizing Revenue technology and GTM systems such as CRM, conversation intelligence, sales engagement, communication, customer education, and payment platforms.\u003C/li>\n\u003Cli>Strong understanding of Revenue processes and how systems, data, and workflows support the broader GTM motion.\u003C/li>\n\u003Cli>Experience building and optimizing workflows, automations, integrations, and data flows.\u003C/li>\n\u003Cli>Strong analytical skills and the ability to use data to identify problems, inform decisions, and measure impact.\u003C/li>\n\u003Cli>Demonstrated experience evaluating or implementing AI-powered GTM tools — not just familiarity, but hands-on work with AI-assisted workflows, automation platforms, or agentic tooling.\u003C/li>\n\u003Cli>Strong project management skills with the ability to independently drive initiatives from concept through implementation.\u003C/li>\n\u003Cli>Ability to thrive in a fast-paced, agile, and dynamic environment where priorities can change quickly.\u003C/li>\n\u003Cli>Strong cross-functional collaboration skills and the ability to work effectively with stakeholders at all levels.\u003C/li>\n\u003Cli>Excellent written and verbal communication skills, with the ability to translate technical concepts into clear, actionable recommendations.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You're a builder and problem solver who enjoys figuring out how things work and finding better ways to make them work.\u003C/li>\n\u003Cli>You naturally look for opportunities to simplify, automate, and scale processes and you think critically about where AI creates real leverage versus where humans still need to be in the loop.\u003C/li>\n\u003Cli>You're highly detail-oriented and understand that clean, well-structured data is the foundation of effective RevOps.\u003C/li>\n\u003Cli>You're comfortable getting deep into systems and technical details while keeping the broader business objective in mind.\u003C/li>\n\u003Cli>You take ownership and don't need a playbook to get started.\u003C/li>\n\u003Cli>You are curious about new technology, including AI and automation, and think critically about where it can create meaningful business value.\u003C/li>\n\u003Cli>You're an effective cross-functional partner who understands that successful RevOps solutions start with understanding the people and processes they support.\u003C/li>\n\u003Cli>You are comfortable operating in a \u003Cstrong>PLG and/or PLS environment\u003C/strong> and understand how operational processes and systems need to support both self-serve and sales-assisted customer journeys.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Bonus:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>HubSpot certifications, including HubSpot Certified Administrator, HubSpot Marketing Software, or HubSpot Sales Software.\u003C/li>\n\u003Cli>Experience integrating GTM technologies directly as well as using Zapier or similar integration and automation platforms.\u003C/li>\n\u003Cli>Experience working in an organization supporting both \u003Cstrong>PLG/self-serve conversion and PLS/sales-assisted conversion models\u003C/strong>.\u003C/li>\n\u003Cli>Demonstrated proficiency with tools such as Aircall, Sakari, Gong, Zendesk, Stripe, Hippovideo, Guru, and Asana.\u003C/li>\n\u003Cli>Experience with AI-enabled Revenue Operations tools and automation.\u003C/li>\n\u003Cli>Experience working with SaaS metrics such as pipeline conversion, velocity, retention, customer health, and productivity.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Compensation Band: $90k-105k CAD\u003C/em>\u003C/p>\u003Cp>Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u003C/p>\n\u003Cp>\u003Cstrong>🏠 What we offer (US + Canada)\u003C/strong>\u003C/p>\n\u003Cp>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\n\u003Cp>\u003Cstrong>🏝️ Vacation/Paid Time Off:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u003C/li>\n\u003Cli>1 Friday off per month (we call those our laundry days!)\u003C/li>\n\u003Cli>Company wide paid shutdown for the week between Christmas and New Years\u003C/li>\n\u003Cli>Flexible time off\u003C/li>\n\u003Cli>80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u003C/li>\n\u003Cli>RRSP/401k match\u003C/li>\n\u003Cli>Generous Parental Leave policy\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤝 Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We host an annual company retreat with great team building activities\u003C/li>\n\u003Cli>Ample learning and development opportunities to continue growing your career\u003C/li>\n\u003Cli>Home office setup stipend\u003C/li>\n\u003Cli>Internet and phone allowance\u003C/li>\n\u003Cli>Remote first culture\u003C/li>\n\u003Cli>Weekly Friday paydays!\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤖 AI Notice\u003C/strong>\u003C/p>\n\u003Cp>At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u003C/p>\n\u003Cp>Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u003C/p>\n\u003Cp>And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u003C/p>\n\u003Cp>⚠️&nbsp;\u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>We’ve been made aware of an individual impersonating Roofr using a fraudulent domain:&nbsp;\u003Cstrong>roofrr.com\u003C/strong> (note the extra “r”). \u003Cem>\u003Cem>Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>To ensure your application is legitimate, please apply \u003Cstrong>directly\u003C/strong> through our official careers page: https://roofr.com/careers.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>If you receive any suspicious messages or have questions, reach out to us at \u003Cstrong>talent@roofr.com\u003C/strong>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Your safety and security are important to us — thank you for your vigilance!\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u003C/em>\u003C/p>","At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\nWe have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\nThis position is for an existing vacancy.We're looking for a Senior Revenue Operations Specialist to drive operational excellence, efficiency, and scalability across Roofr's Revenue organization. As a key member of the RevOps team, you'll play a hands-on role optimizing GTM processes, improving our technology ecosystem, strengthening data integrity, and building AI-ready systems that enable our Revenue teams to perform at their best.\nYou'll work closely with Sales, Marketing, Customer Success, and Enablement to identify operational challenges, develop solutions, automate manual processes, and ensure our systems and workflows support a seamless customer and revenue lifecycle.\nThis is a highly collaborative, execution-oriented role for someone who enjoys solving complex operational problems, working deeply in systems and data, and turning business needs into scalable and AI-forward technology solutions.\nWhat You'll Do:\nOptimize Revenue Processes & Systems\n\nIdentify operational challenges across the Revenue org and develop scalable solutions that improve efficiency, productivity, and the GTM experience.\nDesign, implement, and continuously optimize Revenue processes, workflows, and systems across the customer lifecycle.\nApply a structured, project-management-oriented approach to understand problems, evaluate solutions, manage implementation, and measure outcomes.\nPartner with Revenue leaders and ICs to understand their needs, gather feedback, test solutions, and ensure initiatives meaningfully improve team performance.\nLook for opportunities to simplify processes, eliminate unnecessary manual work, and design human-in-the-loop AI workflows to improve efficiency for Revenue teams. \n\nDrive Process Automation & AI Enablement\n\nIdentify opportunities to automate repetitive and manual processes using existing technology, integrations, and automation platforms.\nBuild and maintain workflows, automations, routing, notifications, and other system-based solutions that improve team productivity.\nLeverage connectors such as Fivetran, Zapier, or similar platforms to connect systems and improve data flow.\nContinuously evaluate opportunities to use AI and emerging technologies to improve Revenue productivity and operational scale.\n\nOwn & Optimize the Revenue Technology Stack\n\nServe as a subject matter expert and administrator for HubSpot Marketing Hub and Sales Hub.\nOwn the creation, maintenance, and optimization of pipelines, workflows, custom views, templates, playbooks, lists, and other HubSpot functionality supporting Revenue initiatives.\nManage and optimize key Revenue technologies including Aircall, Sakari, Gong, Stripe, Hippo Video, and Guru.\nEnsure systems are configured effectively, adopted appropriately, and integrated into Revenue workflows.\nStay current on product capabilities and emerging features, identify opportunities to improve our technology stack, and maintain relationships with key technology vendors.\n\nStrengthen Data & Revenue Insights\n\nMaintain strong data integrity practices across the tools, processes, and automations you own.\nEnsure GTM data is clean, consistently structured, and AI-ready.\nUse data to identify trends, diagnose operational issues, and measure the impact of Revenue initiatives.\nSupport analysis related to lead scoring, customer health, pipeline performance, conversion, productivity, and other Revenue performance indicators.\nTranslate data and operational insights into actionable recommendations for Revenue teams.\n\nPartner Across Revenue\n\nWork closely with leaders and ICs across Sales, Marketing, Customer Success, and Enablement to inform your roadmap and prioritize initiatives.\nPartner with the Revenue Enablement Specialist to ensure new tools, processes, and AI-assisted workflows are effectively rolled out, documented, and adopted.\nEngage Revenue team members as partners in testing new processes and tools, and incorporate their feedback into solutions.\n\nDocumentation & Operational Excellence\n\nCreate and maintain clear documentation for tools, systems, processes, workflows, and automations.\nEnsure documentation is accessible and easy for Revenue teams to understand and use.\nPartner with Enablement to support training and adoption of new tools and processes.\nEstablish repeatable processes that make it easier for teams to understand and consistently use Revenue systems.\n\nWhat You'll Bring:\n\n4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Customer Success Operations.\nHands-on HubSpot administration experience across Marketing Hub and Sales Hub.\nExperience owning, implementing, and optimizing Revenue technology and GTM systems such as CRM, conversation intelligence, sales engagement, communication, customer education, and payment platforms.\nStrong understanding of Revenue processes and how systems, data, and workflows support the broader GTM motion.\nExperience building and optimizing workflows, automations, integrations, and data flows.\nStrong analytical skills and the ability to use data to identify problems, inform decisions, and measure impact.\nDemonstrated experience evaluating or implementing AI-powered GTM tools — not just familiarity, but hands-on work with AI-assisted workflows, automation platforms, or agentic tooling.\nStrong project management skills with the ability to independently drive initiatives from concept through implementation.\nAbility to thrive in a fast-paced, agile, and dynamic environment where priorities can change quickly.\nStrong cross-functional collaboration skills and the ability to work effectively with stakeholders at all levels.\nExcellent written and verbal communication skills, with the ability to translate technical concepts into clear, actionable recommendations.\n\nWho You Are:\n\nYou're a builder and problem solver who enjoys figuring out how things work and finding better ways to make them work.\nYou naturally look for opportunities to simplify, automate, and scale processes and you think critically about where AI creates real leverage versus where humans still need to be in the loop.\nYou're highly detail-oriented and understand that clean, well-structured data is the foundation of effective RevOps.\nYou're comfortable getting deep into systems and technical details while keeping the broader business objective in mind.\nYou take ownership and don't need a playbook to get started.\nYou are curious about new technology, including AI and automation, and think critically about where it can create meaningful business value.\nYou're an effective cross-functional partner who understands that successful RevOps solutions start with understanding the people and processes they support.\nYou are comfortable operating in a PLG and/or PLS environment and understand how operational processes and systems need to support both self-serve and sales-assisted customer journeys.\n\nBonus:\n\nHubSpot certifications, including HubSpot Certified Administrator, HubSpot Marketing Software, or HubSpot Sales Software.\nExperience integrating GTM technologies directly as well as using Zapier or similar integration and automation platforms.\nExperience working in an organization supporting both PLG/self-serve conversion and PLS/sales-assisted conversion models.\nDemonstrated proficiency with tools such as Aircall, Sakari, Gong, Zendesk, Stripe, Hippovideo, Guru, and Asana.\nExperience with AI-enabled Revenue Operations tools and automation.\nExperience working with SaaS metrics such as pipeline conversion, velocity, retention, customer health, and productivity.\n\nCompensation Band: $90k-105k CADOur compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\n🏠 What we offer (US + Canada)\nWhen you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\n🏝️ Vacation/Paid Time Off:\n\n1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\n1 Friday off per month (we call those our laundry days!)\nCompany wide paid shutdown for the week between Christmas and New Years\nFlexible time off\n80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\nRRSP/401k match\nGenerous Parental Leave policy\n\n🤝 Perks:\n\nWe host an annual company retreat with great team building activities\nAmple learning and development opportunities to continue growing your career\nHome office setup stipend\nInternet and phone allowance\nRemote first culture\nWeekly Friday paydays!\n\n🤖 AI Notice\nAt Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\nFeel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\nAnd don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\n⚠️ Important Notice\nWe’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\nTo ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.\nIf you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.\nYour safety and security are important to us — thank you for your vigilance!\nRoofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.",1788801555000,"2026-09-08 05:26:22","2026-09-04T13:24:34-04:00",90000,105000,"CAD",{"jsonldValid":24,"jsonld":29},{"id":51,"slug":52,"title":53,"companyname":54,"companylogo":55,"companyTagline":56,"companyIndustry":11,"city":29,"country":57,"remote":14,"employmentType":58,"department":17,"content_html":59,"content_text":60,"years":20,"createdAt":61,"updatedAtISO":62,"hasSalary":24,"salaryMin":63,"salaryMax":64,"currency":65,"schema":66},"166d8bc6290fdd59946d94922bb93c9812dde750449fca3d16755103b17993df","digital-content-and-website-coordinator-at-sai360-f5b612c668","Digital Content & Website Coordinator","SAI360","https://cdn.jobboardwise.com/logo/sai360.com","Risk from every angle.","Lithuania",[39],"\u003Cp>We are looking for a Digital Content &amp; Website Coordinator to join our Marketing team!\u003C/p>\n\u003Cul>\n\u003Cli>Are you a detail-oriented project coordinator who thrives on keeping content initiatives organized, moving forward, and delivered on time?\u003C/li>\n\u003Cli>Do you have a passion for digital content and website management, helping create exceptional online experiences for customers?\u003C/li>\n\u003C/ul>\n\n\u003Cp>Who we are:\u003C/p>\n\u003Cp>SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics &amp;&nbsp;Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to&nbsp;identify, manage, and mitigate risk. See risk from every angle. Visit&nbsp;www.sai360.com.\u003C/p>\n\n\u003Cp>Think you’re a fit for SAI360?&nbsp;\u003C/p>\n\u003Cp>SAI360 is looking for a highly organized and detail-oriented Digital Content &amp; Website Coordinator to support the marketing team across content operations, project coordination, and website management.&nbsp;\u003C/p>\n\u003Cp>This role will work closely with the Content Manager and Digital Marketing team to keep content projects organized and moving forward, coordinate reviews and approvals across teams, manage content calendars, and assist with publishing and maintaining website content.&nbsp;\u003C/p>\n\u003Cp>The ideal candidate is a strong project coordinator who is proactive, organized, comfortable managing multiple deadlines and stakeholders, and able to follow established processes while keeping projects on track.\u003C/p>\n\n\u003Cp>What you'll bring to the table:\u003Cbr>\u003C/p>\n\u003Cul>\n\u003Cli>Prior experience in the Governance, Risk &amp; Compliance (GRC) space is a major plus. Candidates with experience in GRC, enterprise risk, compliance, audit, or related B2B SaaS environments are strongly preferred.\u003C/li>\n\u003Cli>Strong project management and coordination skills, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously.\u003C/li>\n\u003Cli>Hands-on WordPress experience is required.\u003C/li>\n\u003Cli>Experience using a project management platform such as Wrike, Asana, Monday.com, ClickUp, Trello, or similar. Wrike experience is strongly preferred.\u003C/li>\n\u003Cli>Experience using a social media management platform such as HubSpot, or similar.\u003C/li>\n\u003Cli>Strong organizational and time-management skills.\u003C/li>\n\u003Cli>Excellent attention to detail and commitment to accuracy.\u003C/li>\n\u003Cli>Strong written and verbal English communication skills.\u003C/li>\n\u003Cli>Ability to proactively follow up with stakeholders and keep projects moving without requiring constant direction.\u003C/li>\n\u003Cli>Comfortable working independently while collaborating with a global marketing team.\u003C/li>\n\u003Cli>Ability to follow established processes consistently and identify opportunities to improve them.\u003C/li>\n\u003Cli>Basic understanding of digital content and website publishing workflows.\u003C/li>\n\u003Cli>Experience supporting a B2B SaaS, technology, or enterprise marketing organization is a plus.\u003C/li>\n\u003Cli>Experience managing content and social media calendars or editorial workflows is a plus.\u003C/li>\n\u003Cli>Experience working with Product Marketing, Marketing Operations, or website teams is a plus.\u003C/li>\n\u003Cli>Basic understanding of SEO and website content best practices is a plus.\u003C/li>\n\u003Cli>Experience maintaining website content repositories or digital asset libraries is a plus.\u003C/li>\n\u003Cli>Familiarity with Google Analytics, Google Search Console, or similar digital marketing tools is a plus.\u003C/li>\n\u003Cli>Prior experience with LinkedIn and YouTube is a plus.\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cem>In the interest of Pay Transparency, the base salary range for this position is €2,000 - €2,333 gross per month, plus the opportunity for a bonus. This salary may vary based on location and experience.\u003C/em>\u003C/p>\n\n\u003Cp>Why you should apply to SAI360:\u003C/p>\n\u003Cp>Alongside a remote-first hiring strategy and competitive salary package, we offer a wide variety of employee perks including –\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance;\u003C/li>\n\u003Cli>Flexible working hours;\u003C/li>\n\u003Cli>Accident Insurance;\u003C/li>\n\u003Cli>Monthly sports allowance;\u003C/li>\n\u003Cli>Quarterly wellness days;\u003C/li>\n\u003Cli>Bonus incentive Plan;\u003C/li>\n\u003Cli>Annual leave as per local law;\u003C/li>\n\u003C/ul>","We are looking for a Digital Content & Website Coordinator to join our Marketing team! Are you a detail-oriented project coordinator who thrives on keeping content initiatives organized, moving forward, and delivered on time? Do you have a passion for digital content and website management, helping create exceptional online experiences for customers? Who we are: SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com. Think you’re a fit for SAI360? SAI360 is looking for a highly organized and detail-oriented Digital Content & Website Coordinator to support the marketing team across content operations, project coordination, and website management. This role will work closely with the Content Manager and Digital Marketing team to keep content projects organized and moving forward, coordinate reviews and approvals across teams, manage content calendars, and assist with publishing and maintaining website content. The ideal candidate is a strong project coordinator who is proactive, organized, comfortable managing multiple deadlines and stakeholders, and able to follow established processes while keeping projects on track. What you'll bring to the table: Prior experience in the Governance, Risk & Compliance (GRC) space is a major plus. Candidates with experience in GRC, enterprise risk, compliance, audit, or related B2B SaaS environments are strongly preferred. Strong project management and coordination skills, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Hands-on WordPress experience is required. Experience using a project management platform such as Wrike, Asana, Monday.com, ClickUp, Trello, or similar. Wrike experience is strongly preferred. Experience using a social media management platform such as HubSpot, or similar. Strong organizational and time-management skills. Excellent attention to detail and commitment to accuracy. Strong written and verbal English communication skills. Ability to proactively follow up with stakeholders and keep projects moving without requiring constant direction. Comfortable working independently while collaborating with a global marketing team. Ability to follow established processes consistently and identify opportunities to improve them. Basic understanding of digital content and website publishing workflows. Experience supporting a B2B SaaS, technology, or enterprise marketing organization is a plus. Experience managing content and social media calendars or editorial workflows is a plus. Experience working with Product Marketing, Marketing Operations, or website teams is a plus. Basic understanding of SEO and website content best practices is a plus. Experience maintaining website content repositories or digital asset libraries is a plus. Familiarity with Google Analytics, Google Search Console, or similar digital marketing tools is a plus. Prior experience with LinkedIn and YouTube is a plus. In the interest of Pay Transparency, the base salary range for this position is €2,000 - €2,333 gross per month, plus the opportunity for a bonus. This salary may vary based on location and experience. Why you should apply to SAI360: Alongside a remote-first hiring strategy and competitive salary package, we offer a wide variety of employee perks including – Health Insurance; Flexible working hours; Accident Insurance; Monthly sports allowance; Quarterly wellness days; Bonus incentive Plan; Annual leave as per local law;",1789183781000,"2026-09-12 05:32:22",2000,2333,"EUR",{"jsonldValid":24,"jsonld":29},{"id":68,"slug":69,"title":70,"companyname":71,"companylogo":29,"city":72,"country":73,"remote":24,"employmentType":74,"department":75,"content_html":76,"content_text":77,"years":20,"createdAt":78,"updatedAtISO":79,"postedAtISO":80,"hasSalary":24,"salaryMin":81,"salaryMax":82,"currency":27,"schema":83},"de9e07e18fad07b2ff96116b9ddd2022cbc19a6596353d4234618e22f6eec64b","digital-customer-success-program-manager-at-circleci-6b6ed18224","Digital Customer Success Program Manager","circleci","San Francisco","United States",[39],"Customer Success","\u003Cp>We are looking for an exceptional Digital Customer Success Program Manager to join the Customer Engineering &amp; Success team at CircleCI. This is a rare hybrid role built for someone with wide-ranging experience who is equally at home reviewing a CI/CD config file and defining the strategy for a multi-touch digital program that scales across thousands of customers. You will own the vision, design, and continuous evolution of scalable digital programs for our growth and self-serve customer segments, driving feature adoption, reducing churn, and converting monthly customers into long-term annual commitments.\u003C/p>\n\u003Cp>This person brings deep technical fluency in CI/CD and DevOps, a passion for scalable customer programs, and the strategic judgment to navigate complex, cross-functional challenges at scale. They will serve as the subject matter expert and key decision-maker connecting our Growth TSM team, CS Ops, Data &amp; Analytics, and the customers themselves — defining the digital plays that move customers from stuck to successful, and from monthly plans to annual commitments. If you bring seasoned expertise in building and leading programs that actually work because you understand both the product and the customer at depth, this role was made for you.\u003C/p>\n\u003Cp>\u003Cstrong>About Customer Success at CircleCI\u003C/strong>\u003C/p>\n\u003Cp>Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform, and identifying ways we can help a customer solve business problems. You’ll nurture and grow our portfolio of clients and act as a trusted advisor and ambassador for CircleCI.\u003C/p>\n\u003Cp>In terms of growth, we truly believe in the continued development of each new hire. In joining this team, you’ll take part in a community that believes in development and promotion from within and as a rapidly growing business, there are a lot of opportunities for progression.\u003C/p>\n\u003Cp>\u003Cstrong>What you’ll do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own &amp; Grow the Digital Revenue Assisted Segment and Self-Serve:\u003C/strong> Define the strategy for and lead the digital Revenue Assisted segment — applying in-depth evaluation of variable customer data, product signals, and tooling (Vitally, Mode, AI) to build and continuously evolve a fully automated, scalable customer journey. Ensuring programs are scalable to the month-to-month segment.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Content Development:\u003C/strong> Create and maintain a library of technical adoption content including feature demo videos, config optimization templates, migration guides, and best-practice walkthroughs for CircleCI features such as parallelism, DLC, resource classes, orbs, and test splitting.\u003C/li>\n\u003Cli>\u003Cstrong>Program Design &amp; Optimization:\u003C/strong> Own the strategic roadmap for digital programs across the full customer lifecycle — from onboarding and feature adoption to early disengagement detection and renewal. Exercise independent judgment in selecting methodologies, evaluation criteria, and optimization approaches. Own program analytics end-to-end, translating complex, variable engagement signals into measurable business outcomes and actionable program improvements.\u003C/li>\n\u003Cli>\u003Cstrong>M2M-to-Annual Conversion:\u003C/strong> Design and launch CircleCI’s first digital conversion program targeting self-serve customers on monthly Performance plans, building multi-touch journeys that drive them toward annual Scale commitments and deliver measurable new ARR.\u003C/li>\n\u003Cli>\u003Cstrong>Customer Unblocking &amp; Technical Triage:\u003C/strong> Serve as the technical escalation point for digital program-triggered customer issues, reviewing customer configs proactively to identify optimization opportunities and turning 1:1 troubleshooting patterns into scalable self-serve resources.\u003C/li>\n\u003Cli>\u003Cstrong>AI &amp; Data-Driven Programs:\u003C/strong> Partner with Data &amp; Analytics to operationalize churn prediction models into automated Digital CS plays, define requirements for AI-driven outreach, and evaluate tooling to advance our digital CS capabilities.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional Collaboration:\u003C/strong> Serve as a key cross-functional leader and subject matter expert, building formal networks with stakeholders across and beyond the CS organization — including Growth TSMs, CS Ops, Support Engineering, Data &amp; Analytics, Marketing, and Product. Drive alignment on program strategy, surface customer insights that influence company-level priorities, and ensure digital programs complement rather than duplicate other customer-facing efforts.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What we’re looking for:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> Typically 3+ years in Customer Success, Project Management, Developer Relations, or Technical Account Management at a developer-tools or DevOps company (or 3+ years with a Master’s degree, or a PhD with 3+ years; equivalent work experience considered). Prior experience coordinating or leading cross-functional teams or programs is strongly preferred.\u003C/li>\n\u003Cli>\u003Cstrong>CI/CD Proficiency:\u003C/strong> Hands-on experience with CI/CD pipelines (CircleCI, GitHub Actions, Jenkins, GitLab CI, or equivalent) — you should be able to read a .circleci/config.yml and identify optimization opportunities.\u003C/li>\n\u003Cli>\u003Cstrong>Digital Program Expertise:\u003C/strong> Deep, proven expertise in designing, leading, and continuously evolving sophisticated digital customer programs (onboarding sequences, adoption campaigns, lifecycle automations) across complex, variable customer environments — with demonstrated ability to exercise judgment in methodology selection, evaluation criteria, and program evolution to deliver measurable business outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>CS Platform Experience:\u003C/strong> Experience with CS platforms such as Vitally, Gainsight, Totango, or ChurnZero, including the ability to configure playbooks, triggers, and automated workflows.\u003C/li>\n\u003Cli>\u003Cstrong>Data Fluency:\u003C/strong> Comfortable building reports and dashboards (Mode, Looker, or equivalent), analyzing engagement funnels, and making data-driven decisions about program performance.\u003C/li>\n\u003Cli>\u003Cstrong>Communication Skills:\u003C/strong> Excellent written communication skills — you will be a primary author of customer-facing technical content, email sequences, and adoption guides.\u003C/li>\n\u003Cli>\u003Cstrong>Bonus:\u003C/strong> Experience with CircleCI specifically, background in PLG / product-led growth motions or M2M-to-annual conversion, familiarity with HubSpot or Snowflake, experience with AI/ML-driven customer outreach, or video production skills for technical walkthroughs.\u003C/li>\n\u003C/ul>\u003Cp>United States Base Pay Range\u003C/p>\u003Cp>$84,500—$105,500 USD\u003C/p>\n\u003Cp>We will ensure that individuals with disabilities are provided reasonable&nbsp;accommodation to participate in the job application or interview process, to perform&nbsp;essential job functions, and to receive other benefits and privileges of employment.&nbsp;Please contact us to request accommodation.\u003C/p>\n\u003Cp>\u003Cstrong>About CircleCI\u003C/strong>\u003C/p>\n\u003Cp>CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD)&nbsp;platform, and the hub where code moves from idea to delivery. As one of the most-used&nbsp;DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to&nbsp;data on how the most effective engineering teams work, and the tools to help software&nbsp;companies successfully leverage the power of AI into their commercial applications.&nbsp;Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team&nbsp;productivity, release better products, and get to market faster.\u003C/p>\n\u003Cp>\u003Cbr>Founded in 2011 and headquartered in downtown San Francisco with a global, remote&nbsp;workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime,&nbsp;IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u003Cbr>Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and&nbsp;Harrison Metal Capital.&nbsp;\u003C/p>\n\u003Cp>CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender,&nbsp;gender identity, gender expression, transgender status, sexual stereotypes, age, status&nbsp;as a protected veteran, status as an individual with a disability, or other applicable&nbsp;legally protected characteristics. We also consider qualified applicants with criminal&nbsp;histories, consistent with applicable federal, state and local law.\u003C/p>","We are looking for an exceptional Digital Customer Success Program Manager to join the Customer Engineering & Success team at CircleCI. This is a rare hybrid role built for someone with wide-ranging experience who is equally at home reviewing a CI/CD config file and defining the strategy for a multi-touch digital program that scales across thousands of customers. You will own the vision, design, and continuous evolution of scalable digital programs for our growth and self-serve customer segments, driving feature adoption, reducing churn, and converting monthly customers into long-term annual commitments. This person brings deep technical fluency in CI/CD and DevOps, a passion for scalable customer programs, and the strategic judgment to navigate complex, cross-functional challenges at scale. They will serve as the subject matter expert and key decision-maker connecting our Growth TSM team, CS Ops, Data & Analytics, and the customers themselves — defining the digital plays that move customers from stuck to successful, and from monthly plans to annual commitments. If you bring seasoned expertise in building and leading programs that actually work because you understand both the product and the customer at depth, this role was made for you. About Customer Success at CircleCI Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform, and identifying ways we can help a customer solve business problems. You’ll nurture and grow our portfolio of clients and act as a trusted advisor and ambassador for CircleCI. In terms of growth, we truly believe in the continued development of each new hire. In joining this team, you’ll take part in a community that believes in development and promotion from within and as a rapidly growing business, there are a lot of opportunities for progression. What you’ll do: Own & Grow the Digital Revenue Assisted Segment and Self-Serve: Define the strategy for and lead the digital Revenue Assisted segment — applying in-depth evaluation of variable customer data, product signals, and tooling (Vitally, Mode, AI) to build and continuously evolve a fully automated, scalable customer journey. Ensuring programs are scalable to the month-to-month segment. Technical Content Development: Create and maintain a library of technical adoption content including feature demo videos, config optimization templates, migration guides, and best-practice walkthroughs for CircleCI features such as parallelism, DLC, resource classes, orbs, and test splitting. Program Design & Optimization: Own the strategic roadmap for digital programs across the full customer lifecycle — from onboarding and feature adoption to early disengagement detection and renewal. Exercise independent judgment in selecting methodologies, evaluation criteria, and optimization approaches. Own program analytics end-to-end, translating complex, variable engagement signals into measurable business outcomes and actionable program improvements. M2M-to-Annual Conversion: Design and launch CircleCI’s first digital conversion program targeting self-serve customers on monthly Performance plans, building multi-touch journeys that drive them toward annual Scale commitments and deliver measurable new ARR. Customer Unblocking & Technical Triage: Serve as the technical escalation point for digital program-triggered customer issues, reviewing customer configs proactively to identify optimization opportunities and turning 1:1 troubleshooting patterns into scalable self-serve resources. AI & Data-Driven Programs: Partner with Data & Analytics to operationalize churn prediction models into automated Digital CS plays, define requirements for AI-driven outreach, and evaluate tooling to advance our digital CS capabilities. Cross-functional Collaboration: Serve as a key cross-functional leader and subject matter expert, building formal networks with stakeholders across and beyond the CS organization — including Growth TSMs, CS Ops, Support Engineering, Data & Analytics, Marketing, and Product. Drive alignment on program strategy, surface customer insights that influence company-level priorities, and ensure digital programs complement rather than duplicate other customer-facing efforts. What we’re looking for: Experience: Typically 3+ years in Customer Success, Project Management, Developer Relations, or Technical Account Management at a developer-tools or DevOps company (or 3+ years with a Master’s degree, or a PhD with 3+ years; equivalent work experience considered). Prior experience coordinating or leading cross-functional teams or programs is strongly preferred. CI/CD Proficiency: Hands-on experience with CI/CD pipelines (CircleCI, GitHub Actions, Jenkins, GitLab CI, or equivalent) — you should be able to read a .circleci/config.yml and identify optimization opportunities. Digital Program Expertise: Deep, proven expertise in designing, leading, and continuously evolving sophisticated digital customer programs (onboarding sequences, adoption campaigns, lifecycle automations) across complex, variable customer environments — with demonstrated ability to exercise judgment in methodology selection, evaluation criteria, and program evolution to deliver measurable business outcomes. CS Platform Experience: Experience with CS platforms such as Vitally, Gainsight, Totango, or ChurnZero, including the ability to configure playbooks, triggers, and automated workflows. Data Fluency: Comfortable building reports and dashboards (Mode, Looker, or equivalent), analyzing engagement funnels, and making data-driven decisions about program performance. Communication Skills: Excellent written communication skills — you will be a primary author of customer-facing technical content, email sequences, and adoption guides. Bonus: Experience with CircleCI specifically, background in PLG / product-led growth motions or M2M-to-annual conversion, familiarity with HubSpot or Snowflake, experience with AI/ML-driven customer outreach, or video production skills for technical walkthroughs. United States Base Pay Range $84,500—$105,500 USD We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About CircleCI CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster. Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.",1789178774000,"2026-09-12 04:09:05","2026-09-11T10:53:31-04:00",84500,105500,{"jsonldValid":24,"jsonld":29},{"id":85,"slug":86,"title":87,"companyname":88,"companylogo":29,"city":89,"country":73,"remote":24,"employmentType":90,"department":91,"content_html":92,"content_text":93,"years":20,"createdAt":94,"updatedAtISO":95,"postedAtISO":96,"hasSalary":24,"salaryMin":97,"salaryMax":98,"currency":27,"schema":99},"9830cfec5837eb0532e72e300a4189c721a865a3d6ddf8a127bfe87cecb9e723","office-manager-san-francisco-at-apollo-e527487d82","Office Manager, San Francisco","apollo","Office",[39],"Other","\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers.&nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Ch2>About the Role\u003C/h2>\n\u003Cp>Apollo is opening a new office in San Francisco, and we're looking for an Office Manager to own the day-to-day operations of the space. Reporting to the Chief of Staff, this person will make sure the office is safe, welcoming, and productive, from front-of-house hospitality to vendor coordination to onboarding logistics.\u003C/p>\n\u003Cp>This role is about more than keeping the lights on. You will bring structure and follow-through to a growing office, working closely with the Chief of Staff, IT Team, and People Team to keep operations running smoothly as the team scales. You will set the tone for anyone who walks through the door, whether that is a new hire on day one or a visiting executive.\u003C/p>\n\u003Cp>The ideal candidate is proactive, detail oriented, and genuinely enjoys creating a great workplace experience. You are just as comfortable managing vendors and logistics as you are greeting a visitor with a warm welcome.\u003C/p>\n\u003Ch2>What You'll Do\u003C/h2>\n\u003Ch3>Office Operations &amp; Vendor Management\u003C/h3>\n\u003Cul>\n\u003Cli>Support the day-to-day operations of the office environment to ensure it remains safe, welcoming, and productive.\u003C/li>\n\u003Cli>Collaborate with the Chief of Staff to implement office policies, coordinate logistics, and support company initiatives.\u003C/li>\n\u003Cli>Coordinate with building management and approved vendors, including maintenance, cleaning, snacks, and supplies, under guidance from the Chief of Staff.\u003C/li>\n\u003Cli>Maintain inventory of office supplies and oversee restocking of all common areas.\u003C/li>\n\u003Cli>Report and follow up on facility maintenance issues, working closely with building management and approved vendors. Obtain a minimum of three invoices or quotes per service, per policy.\u003C/li>\n\u003Cli>Coordinate vendors and contractors end to end: schedule the work, follow through, and catch issues before they become visible problems.\u003C/li>\n\u003C/ul>\n\u003Ch3>Workplace Experience, Onboarding &amp; Events\u003C/h3>\n\u003Cul>\n\u003Cli>Greet visitors and ensure a smooth check-in experience that reflects Apollo's brand and hospitality standards.\u003C/li>\n\u003Cli>Manage badge and access administration, including access for visitors, card deactivation, and a monthly review of active access cards.\u003C/li>\n\u003Cli>Own onsite onboarding activities and office onboarding logistics in collaboration with IT and People Ops, including welcome and orientation touchpoints.\u003C/li>\n\u003Cli>Help coordinate in-office events, employee recognition moments, and team gatherings with direction from the Chief of Staff.\u003C/li>\n\u003Cli>Maintain organization and daily presentation of communal spaces such as kitchens, conference rooms, and shared desks.\u003C/li>\n\u003C/ul>\n\u003Ch3>Health, Safety &amp; Compliance\u003C/h3>\n\u003Cul>\n\u003Cli>Assist in safety procedures and help coordinate office readiness, such as fire drills and ergonomic checks.\u003C/li>\n\u003Cli>Ensure signage, office protocols, and emergency materials are maintained and up to date.\u003C/li>\n\u003Cli>Act as a point of contact during minor incidents or office-related disruptions, escalating appropriately to building management and leadership.\u003C/li>\n\u003Cli>Work closely with Apollo's safety and compliance stakeholders on any office-related safety requests.\u003C/li>\n\u003C/ul>\n\u003Ch2>What Success Looks Like\u003C/h2>\n\u003Cp>In this role, success means:\u003C/p>\n\u003Cul>\n\u003Cli>The office runs smoothly day to day, and issues are resolved before they become disruptions.\u003C/li>\n\u003Cli>Vendors and building management are handled proactively, with clear documentation and cost discipline.\u003C/li>\n\u003Cli>New hires have a welcoming first day, and visitors leave with a strong impression of Apollo.\u003C/li>\n\u003Cli>The Chief of Staff, IT, and People Team all consider this person a reliable partner.\u003C/li>\n\u003Cli>Office events and team moments feel organized and well executed.\u003C/li>\n\u003Cli>Safety protocols and compliance requirements are consistently met.\u003C/li>\n\u003C/ul>\n\u003Ch2>What You Bring\u003C/h2>\n\u003Cul>\n\u003Cli>3 to 5 years of experience in administrative, office management, workplace operations, hospitality, or facilities coordination roles.\u003C/li>\n\u003Cli>Experience supporting an in-office team in a startup or corporate environment.\u003C/li>\n\u003Cli>\u003Cstrong>Organization: \u003C/strong>Strong organizational and time management skills, with the ability to juggle multiple requests at once.\u003C/li>\n\u003Cli>\u003Cstrong>Communication: \u003C/strong>Clear, friendly communication style, written and verbal, with a service-oriented, hospitality mindset.\u003C/li>\n\u003Cli>\u003Cstrong>Follow-through: \u003C/strong>Proven ability to follow processes, stay on top of logistical details, and own assigned responsibilities.\u003C/li>\n\u003Cli>\u003Cstrong>Vendor management: \u003C/strong>Working knowledge of vendor coordination, invoices, and budget review.\u003C/li>\n\u003Cli>Comfortable using tools such as Google Workspace, Slack, calendar management software, and ticketing or help desk platforms.\u003C/li>\n\u003Cli>Comfortable using AI tools to boost day-to-day productivity, such as drafting and summarizing, and able to critically assess AI-generated content.\u003C/li>\n\u003Cli>Full-time, on-site availability in San Francisco, five days a week.\u003C/li>\n\u003C/ul>\n\u003Ch2>Ideal Candidate Profile\u003C/h2>\n\u003Cp>You may be a strong fit if you are:\u003C/p>\n\u003Cul>\n\u003Cli>Someone who sets a warm, professional tone for anyone entering the office.\u003C/li>\n\u003Cli>Proactive and solutions-focused, comfortable anticipating needs in a fast-paced, changing environment.\u003C/li>\n\u003Cli>Team-first: open to feedback, enjoys collaboration, and knows when to ask for support.\u003C/li>\n\u003Cli>Experienced working closely with Site Operations.\u003C/li>\n\u003Cli>Interested in team engagement, internal events, and office culture-building activities.\u003C/li>\n\u003Cli>Familiar with workplace safety guidelines and compliance considerations.\u003C/li>\n\u003Cli>Open to earning certifications such as First Aid, CPR, or OSHA basics, though none are required.\u003C/li>\n\u003Cli>Experienced with office moves and space planning.\u003C/li>\n\u003C/ul>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>San Francisco Pay Range\u003C/p>\u003Cp>$113,000—$140,000 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to&nbsp;\u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.&nbsp;\u003C/p>\n\u003Cp>Learn more&nbsp;here!\u003C/p>","Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. About the Role Apollo is opening a new office in San Francisco, and we're looking for an Office Manager to own the day-to-day operations of the space. Reporting to the Chief of Staff, this person will make sure the office is safe, welcoming, and productive, from front-of-house hospitality to vendor coordination to onboarding logistics. This role is about more than keeping the lights on. You will bring structure and follow-through to a growing office, working closely with the Chief of Staff, IT Team, and People Team to keep operations running smoothly as the team scales. You will set the tone for anyone who walks through the door, whether that is a new hire on day one or a visiting executive. The ideal candidate is proactive, detail oriented, and genuinely enjoys creating a great workplace experience. You are just as comfortable managing vendors and logistics as you are greeting a visitor with a warm welcome. What You'll Do Office Operations & Vendor Management Support the day-to-day operations of the office environment to ensure it remains safe, welcoming, and productive. Collaborate with the Chief of Staff to implement office policies, coordinate logistics, and support company initiatives. Coordinate with building management and approved vendors, including maintenance, cleaning, snacks, and supplies, under guidance from the Chief of Staff. Maintain inventory of office supplies and oversee restocking of all common areas. Report and follow up on facility maintenance issues, working closely with building management and approved vendors. Obtain a minimum of three invoices or quotes per service, per policy. Coordinate vendors and contractors end to end: schedule the work, follow through, and catch issues before they become visible problems. Workplace Experience, Onboarding & Events Greet visitors and ensure a smooth check-in experience that reflects Apollo's brand and hospitality standards. Manage badge and access administration, including access for visitors, card deactivation, and a monthly review of active access cards. Own onsite onboarding activities and office onboarding logistics in collaboration with IT and People Ops, including welcome and orientation touchpoints. Help coordinate in-office events, employee recognition moments, and team gatherings with direction from the Chief of Staff. Maintain organization and daily presentation of communal spaces such as kitchens, conference rooms, and shared desks. Health, Safety & Compliance Assist in safety procedures and help coordinate office readiness, such as fire drills and ergonomic checks. Ensure signage, office protocols, and emergency materials are maintained and up to date. Act as a point of contact during minor incidents or office-related disruptions, escalating appropriately to building management and leadership. Work closely with Apollo's safety and compliance stakeholders on any office-related safety requests. What Success Looks Like In this role, success means: The office runs smoothly day to day, and issues are resolved before they become disruptions. Vendors and building management are handled proactively, with clear documentation and cost discipline. New hires have a welcoming first day, and visitors leave with a strong impression of Apollo. The Chief of Staff, IT, and People Team all consider this person a reliable partner. Office events and team moments feel organized and well executed. Safety protocols and compliance requirements are consistently met. What You Bring 3 to 5 years of experience in administrative, office management, workplace operations, hospitality, or facilities coordination roles. Experience supporting an in-office team in a startup or corporate environment. Organization: Strong organizational and time management skills, with the ability to juggle multiple requests at once. Communication: Clear, friendly communication style, written and verbal, with a service-oriented, hospitality mindset. Follow-through: Proven ability to follow processes, stay on top of logistical details, and own assigned responsibilities. Vendor management: Working knowledge of vendor coordination, invoices, and budget review. Comfortable using tools such as Google Workspace, Slack, calendar management software, and ticketing or help desk platforms. Comfortable using AI tools to boost day-to-day productivity, such as drafting and summarizing, and able to critically assess AI-generated content. Full-time, on-site availability in San Francisco, five days a week. Ideal Candidate Profile You may be a strong fit if you are: Someone who sets a warm, professional tone for anyone entering the office. Proactive and solutions-focused, comfortable anticipating needs in a fast-paced, changing environment. Team-first: open to feedback, enjoys collaboration, and knows when to ask for support. Experienced working closely with Site Operations. Interested in team engagement, internal events, and office culture-building activities. Familiar with workplace safety guidelines and compliance considerations. Open to earning certifications such as First Aid, CPR, or OSHA basics, though none are required. Experienced with office moves and space planning. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. San Francisco Pay Range $113,000—$140,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency , and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact . Collaboration is at our core—we’re all for one , meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action , giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!",1789178772000,"2026-09-12 04:09:08","2026-09-11T14:46:04-04:00",113000,140000,{"jsonldValid":24,"jsonld":29},{"id":101,"slug":102,"title":103,"companyname":88,"companylogo":29,"city":104,"country":73,"remote":24,"employmentType":105,"department":106,"content_html":107,"content_text":108,"years":20,"createdAt":94,"updatedAtISO":95,"postedAtISO":109,"hasSalary":24,"salaryMin":110,"salaryMax":111,"currency":27,"schema":112},"2b941977cce1c23e38793cdce9e7e276beea77b9cb91b1b2e7b595420be1df14","people-strategic-programs-manager-at-apollo-8238785942","People Strategic Programs Manager","Hybrid",[39],"HR","\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers.&nbsp;Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Ch2>\u003Cstrong>The Role\u003C/strong>\u003C/h2>\n\u003Cp>Apollo's People team is scaling rapidly across new geographies, business models, and technologies. We're managing M&amp;A integration, building employment infrastructure in new markets, evaluating new tech stacks (ATS, HRIS), and pioneering how AI can make People work simpler and smarter.\u003C/p>\n\u003Cp>The SVP of People oversees all of this, but we need someone who can be the operational and strategic backbone: handling the cadence, shepherding multi-quarter projects, partnering with IT/Legal/Finance, and most importantly, becoming an extension of the SVP so she can operate at the strategy level rather than in the weeds of execution.\u003C/p>\n\u003Cp>The People Strategic Programs Manager will own:\u003C/p>\n\u003Cul>\n\u003Cli>The operating rhythm of the People team (meetings, planning cycles, offsites, headcount strategy)\u003C/li>\n\u003Cli>Execution of strategic initiatives (M&amp;A playbook, UK infrastructure, ATS transition, HRIS evaluation)\u003C/li>\n\u003Cli>Identifying and rolling out AI efficiencies across People workflows while working with IT/Legal on governance\u003C/li>\n\u003Cli>Being a thought partner pulling projects, ideas, and execution off the SVP's plate\u003C/li>\n\u003C/ul>\n\u003Cp>This is an individual contributor role that leads through expertise, sound judgment, influence, and clear operating mechanisms, not direct management authority.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Own\u003C/strong>\u003C/h2>\n\u003Ch4>\u003Cstrong>People Team Operating Rhythm\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Coordinate and run the People team's recurring cadence: all-hands, leadership meetings, quarterly planning cycles (OKRs), annual strategy planning, and offsites\u003C/li>\n\u003Cli>Design and implement a documented, repeatable planning process that removes ad hoc coordination and reduces SVP time spent on operations\u003C/li>\n\u003Cli>Own headcount planning and forecasting: build scenarios, identify HC needs by function, and feed strategic planning cycles\u003C/li>\n\u003Cli>By Q4 2026: People team calendar and cadence runs with minimal SVP involvement\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Strategic HR Programs &amp; Projects\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Own execution on major, multi-quarter initiatives: M&amp;A integration playbook, UK equity/visa sponsorship infrastructure, ATS (Ashby) transition, HRIS evaluation, and emerging ad hoc projects\u003C/li>\n\u003Cli>Partner with Director of People Operations on prioritization, scope, and sequencing\u003C/li>\n\u003Cli>Key timelines: Ashby migration complete by December 2026; UK equity/visa infrastructure documented and operational by January 2027; HRIS evaluation narrowed to final vendor by May 2027; M&amp;A playbook battle-tested by Q4 2026\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>People AI Transformation\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Map People team workflows to identify where AI and automation can create real efficiencies\u003C/li>\n\u003Cli>Conduct a comprehensive workflow audit within 6 months; identify 3–5 high-impact AI opportunities\u003C/li>\n\u003Cli>Build one-team solutions (like the org health dashboard) instead of siloed, one-off tools\u003C/li>\n\u003Cli>Partner with IT and Legal to establish clearer, more reasonable guardrails for AI/Claude usage (today's \"anything with PII requires review\" is too restrictive and stymies innovation; broaden to enable more senior team members with self-service capability)\u003C/li>\n\u003Cli>Advocate for a revised AI usage policy that enables People team to work effectively\u003C/li>\n\u003Cli>By 12 months: People team operating under new AI policy with broader, reasonable guardrails\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Strategic Multiplier to SVP\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Be a thought partner and ideator on People strategy, new initiatives, and challenges\u003C/li>\n\u003Cli>Pull execution and project leadership off the SVP's plate so she operates at the VCE/strategy level\u003C/li>\n\u003Cli>By beginning of FY 2027: SVP spends 30% less time in operational/project meetings\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What We're Looking For\u003C/strong>\u003C/h2>\n\u003Ch4>\u003Cstrong>Experience &amp; Background\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>7+ years of varied experience across G&amp;A (General &amp; Administrative) functions—could include HR, People Operations, HR technology, BizOps, special projects, or Chief of Staff roles\u003C/li>\n\u003Cli>Demonstrated ability to design, plan, and execute multi-quarter initiatives end-to-end\u003C/li>\n\u003Cli>Strong business and process design skills: requirements gathering, problem-solving, implementation, and change management\u003C/li>\n\u003Cli>Experience managing across organizational boundaries without direct authority, aligning stakeholders, driving decisions, and measuring impact\u003C/li>\n\u003Cli>Comfort with ambiguity and ability to operate in a fast-moving, high-growth environment\u003C/li>\n\u003Cli>Experience with technology evaluation, implementation, and vendor management (at least exposure to ATS, HRIS, or People tech)\u003C/li>\n\u003Cli>Understanding of People data, reporting, workflows, and interest in how AI/automation can improve People processes\u003C/li>\n\u003Cli>Program/project management skills and execution bias (more important than HR domain expertise)\u003C/li>\n\u003Cli>Comfort operating as a thought partner to senior leaders and influencing without authority\u003C/li>\n\u003Cli>Intellectual curiosity about People operations, technology, and AI\u003C/li>\n\u003Cli>Adaptability and ability to shift between strategic thinking and tactical problem-solving\u003C/li>\n\u003Cli>Track record of building processes, systems, and solutions that scale\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&amp;D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>Tier 1 Pay Range (San Francisco, New York City, Seattle)\u003C/p>\u003Cp>$188,000—$235,000 USD\u003C/p>\u003Cp>Tier 2 Pay Range (All other US Locations)\u003C/p>\u003Cp>$163,000—$204,000 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to&nbsp;\u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.&nbsp;\u003C/p>\n\u003Cp>Learn more&nbsp;here!\u003C/p>","Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role Apollo's People team is scaling rapidly across new geographies, business models, and technologies. We're managing M&A integration, building employment infrastructure in new markets, evaluating new tech stacks (ATS, HRIS), and pioneering how AI can make People work simpler and smarter. The SVP of People oversees all of this, but we need someone who can be the operational and strategic backbone: handling the cadence, shepherding multi-quarter projects, partnering with IT/Legal/Finance, and most importantly, becoming an extension of the SVP so she can operate at the strategy level rather than in the weeds of execution. The People Strategic Programs Manager will own: The operating rhythm of the People team (meetings, planning cycles, offsites, headcount strategy) Execution of strategic initiatives (M&A playbook, UK infrastructure, ATS transition, HRIS evaluation) Identifying and rolling out AI efficiencies across People workflows while working with IT/Legal on governance Being a thought partner pulling projects, ideas, and execution off the SVP's plate This is an individual contributor role that leads through expertise, sound judgment, influence, and clear operating mechanisms, not direct management authority. What You'll Own People Team Operating Rhythm Coordinate and run the People team's recurring cadence: all-hands, leadership meetings, quarterly planning cycles (OKRs), annual strategy planning, and offsites Design and implement a documented, repeatable planning process that removes ad hoc coordination and reduces SVP time spent on operations Own headcount planning and forecasting: build scenarios, identify HC needs by function, and feed strategic planning cycles By Q4 2026: People team calendar and cadence runs with minimal SVP involvement Strategic HR Programs & Projects Own execution on major, multi-quarter initiatives: M&A integration playbook, UK equity/visa sponsorship infrastructure, ATS (Ashby) transition, HRIS evaluation, and emerging ad hoc projects Partner with Director of People Operations on prioritization, scope, and sequencing Key timelines: Ashby migration complete by December 2026; UK equity/visa infrastructure documented and operational by January 2027; HRIS evaluation narrowed to final vendor by May 2027; M&A playbook battle-tested by Q4 2026 People AI Transformation Map People team workflows to identify where AI and automation can create real efficiencies Conduct a comprehensive workflow audit within 6 months; identify 3–5 high-impact AI opportunities Build one-team solutions (like the org health dashboard) instead of siloed, one-off tools Partner with IT and Legal to establish clearer, more reasonable guardrails for AI/Claude usage (today's \"anything with PII requires review\" is too restrictive and stymies innovation; broaden to enable more senior team members with self-service capability) Advocate for a revised AI usage policy that enables People team to work effectively By 12 months: People team operating under new AI policy with broader, reasonable guardrails Strategic Multiplier to SVP Be a thought partner and ideator on People strategy, new initiatives, and challenges Pull execution and project leadership off the SVP's plate so she operates at the VCE/strategy level By beginning of FY 2027: SVP spends 30% less time in operational/project meetings What We're Looking For Experience & Background 7+ years of varied experience across G&A (General & Administrative) functions—could include HR, People Operations, HR technology, BizOps, special projects, or Chief of Staff roles Demonstrated ability to design, plan, and execute multi-quarter initiatives end-to-end Strong business and process design skills: requirements gathering, problem-solving, implementation, and change management Experience managing across organizational boundaries without direct authority, aligning stakeholders, driving decisions, and measuring impact Comfort with ambiguity and ability to operate in a fast-moving, high-growth environment Experience with technology evaluation, implementation, and vendor management (at least exposure to ATS, HRIS, or People tech) Understanding of People data, reporting, workflows, and interest in how AI/automation can improve People processes Program/project management skills and execution bias (more important than HR domain expertise) Comfort operating as a thought partner to senior leaders and influencing without authority Intellectual curiosity about People operations, technology, and AI Adaptability and ability to shift between strategic thinking and tactical problem-solving Track record of building processes, systems, and solutions that scale The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. Tier 1 Pay Range (San Francisco, New York City, Seattle) $188,000—$235,000 USD Tier 2 Pay Range (All other US Locations) $163,000—$204,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency , and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact . Collaboration is at our core—we’re all for one , meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action , giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!","2026-09-11T19:02:09-04:00",188000,235000,{"jsonldValid":24,"jsonld":29},{"id":114,"slug":115,"title":116,"companyname":117,"companylogo":118,"companyTagline":119,"companyIndustry":11,"city":120,"country":73,"remote":14,"employmentType":121,"department":122,"content_html":123,"content_text":124,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":125,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":126},"bbcaca2446bb466a2214549570dea9142226931224f260a43b5365cedcf487e9","account-executive-at-cordance-42dc01c3b9","Account Executive","Cordance","https://cdn.jobboardwise.com/logo/cordance.co","Making successful B2B SaaS businesses even better.","United States - Remote",[16],"Sales","\u003Cp>Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.\u003C/p>\n\u003Cp>We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.\u003C/p>\u003Cp>\u003Cstrong>\u003Cspan>Position Overview\u003C/span>&nbsp;\u003C/strong>\u003C/p>\n\u003Cp>Cordance is seeking a driven Account Executive focused on new business acquisition to accelerate growth across our portfolio of software companies. This role requires a consultative seller who can uncover customer needs, articulate business value, build strong relationships, and confidently manage the full sales cycle from prospecting and discovery through negotiation and close.\u003C/p>\n\u003Cp>As an Account Executive, you’ll own the \u003Cstrong>full sales cycle\u003C/strong>—from targeted prospecting to executive presentations and contract execution. You’ll thrive in a fast-paced, growth-minded environment where collaboration, accountability, and strategic execution define success.&nbsp;\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cspan>Key Responsibilities\u003C/span>&nbsp;\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify, engage, and convert new logo opportunities across assigned territories or verticals (e.g., Education, Industrials, Compliance, Commerce, and Technology).&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Develop prospecting strategies through research, outbound outreach, and engagement with key decision-makers.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Manage full-cycle SaaS sales opportunities from qualification to close.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Lead product demonstrations, ROI-based discussions, and value-driven presentations to multi-stakeholder buying groups.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Conduct deep discovery to identify customer pain points, align Cordance solutions to business objectives, and build ROI-based value propositions.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Apply \u003Cstrong>MEDDPICC\u003C/strong> methodology to maintain deal discipline and improve forecast accuracy.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Develop and execute opportunity strategies that balance customer outcomes with business goals.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Negotiate contract terms that establish long-term, mutually beneficial partnerships.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Work closely with \u003Cstrong>Sales Development Representatives (SDRs)\u003C/strong> to optimize pipeline creation and territory coverage.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Partner with \u003Cstrong>Sales Leadership and Marketing\u003C/strong> to refine go-to-market motions, campaigns, and messaging.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Ensure seamless handoffs to Customer Success for onboarding and adoption.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Maintain high CRM hygiene and data accuracy in \u003Cstrong>HubSpot\u003C/strong> (primary CRM across BUs).&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Deliver consistent, data-driven forecasting and ensure pipeline health aligns with revenue objectives.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Competencies:&nbsp;\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Sales Execution &amp; Strategy: \u003C/strong>Proven ability to own full-cycle SaaS sales in the mid-market segment, consistently achieving or exceeding quota. Balances disciplined process with creative deal strategy to accelerate new logo growth.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Consultative Selling &amp; Value Creation:\u003C/strong> Fluent in value-based discovery and business outcome alignment. Applies \u003Cstrong>MEDDPICC\u003C/strong> rigor to qualify opportunities and advance deals efficiently.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Relationship Development:\u003C/strong> Builds credibility and trust across multiple stakeholder levels — from functional leaders to executive sponsors — by acting as a strategic partner focused on business outcomes.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Negotiation &amp; Closing:\u003C/strong> Expert in crafting win-win deal structures that drive ARR growth while maintaining profitability and customer satisfaction.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operational Discipline:\u003C/strong> Maintains accurate forecasting, pipeline visibility, and CRM data hygiene. Prioritizes deals based on impact potential and alignment with ICP.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Collaboration &amp; Team Engagement:\u003C/strong> Partners effectively with SDRs, Sales Leadership, and Marketing to execute GTM strategies and ensure seamless transitions into post-sale success.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Performance &amp; Resilience:\u003C/strong> Operates with persistence, adaptability, and focus in a high-growth, evolving environment. Demonstrates ownership, urgency, and continuous improvement.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cspan>Required \u003C/span>\u003C/strong>\u003Cspan>\u003Cstrong>Qualifications\u003C/strong>&nbsp;\u003C/span>&nbsp;\u003C/p>\n\u003Cp>\u003Cstrong>Experience:\u003C/strong>&nbsp;&nbsp;\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>5+ years\u003C/strong> of full-cycle \u003Cstrong>SaaS sales experience\u003C/strong>, with a strong record of meeting or exceeding quota.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Demonstrated success in \u003Cstrong>new business acquisition\u003C/strong> from SMB to Enterprise.\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Expertise using structured methodologies such as \u003Cstrong>MEDDPICC\u003C/strong> to drive forecast accuracy and close rates.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Proven ability to engage and influence multiple stakeholders, including senior decision-makers.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Exceptional communication, presentation, and negotiation skills.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>CRM proficiency (HubSpot preferred).&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Self-starter with resilience, discipline, and the ability to thrive in a dynamic, high-performance environment.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Qualifications&nbsp;\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience selling into industries such as \u003Cstrong>Education Technology, Industrials, Compliance, or Commerce\u003C/strong>.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Demonstrated success working cross-functionally with SDRs, Sales Leadership, and Marketing to optimize GTM execution.&nbsp;\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Background in both \u003Cstrong>new logo acquisition\u003C/strong> and \u003Cstrong>account expansion\u003C/strong> a plus.&nbsp;\u003C/li>\n\u003C/ul>\u003Cp>\u003Cem>Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies.\u003C/em>\u003C/p>\n\u003Ch3>Why Join Us?\u003C/h3>\n\u003Cp>At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Health and Wellness:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Retirement Savings:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Paid Time Off:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Parental Leave:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Remote Work Support:\u003C/strong>\n\n\u003C/li>\n\u003Cli>\u003Cstrong>Holidays:\u003C/strong>\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>Join us and be part of a company that values your contributions and well-being from day one!\u003C/p>\n\u003Ch5>\u003Cstrong>\u003Cem>EEOC &amp; ADA Statement\u003C/em>\u003C/strong>\u003Cstrong>:\u003C/strong>\u003C/h5>\n\u003Ch5>\u003Cstrong>Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws.\u003C/strong>\u003C/h5>\n\u003Ch5>\u003Cstrong>Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources.\u003C/strong>\u003C/h5>\n\u003Ch5>\u003Cstrong>This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\u003C/strong>\u003C/h5>\n\u003Ch5>\u003Cstrong>Final candidate must be able to pass a background check.\u003C/strong>\u003C/h5>\n\u003Ch5>\u003Cstrong>To view applicant notices required under federal and state law, please visit:&nbsp;https://cordance.co/applicant-notices/\u003C/strong>\u003C/h5>","Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential. We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy. Position Overview Cordance is seeking a driven Account Executive focused on new business acquisition to accelerate growth across our portfolio of software companies. This role requires a consultative seller who can uncover customer needs, articulate business value, build strong relationships, and confidently manage the full sales cycle from prospecting and discovery through negotiation and close. As an Account Executive, you’ll own the full sales cycle —from targeted prospecting to executive presentations and contract execution. You’ll thrive in a fast-paced, growth-minded environment where collaboration, accountability, and strategic execution define success. Key Responsibilities Identify, engage, and convert new logo opportunities across assigned territories or verticals (e.g., Education, Industrials, Compliance, Commerce, and Technology). Develop prospecting strategies through research, outbound outreach, and engagement with key decision-makers. Manage full-cycle SaaS sales opportunities from qualification to close. Lead product demonstrations, ROI-based discussions, and value-driven presentations to multi-stakeholder buying groups. Conduct deep discovery to identify customer pain points, align Cordance solutions to business objectives, and build ROI-based value propositions. Apply MEDDPICC methodology to maintain deal discipline and improve forecast accuracy. Develop and execute opportunity strategies that balance customer outcomes with business goals. Negotiate contract terms that establish long-term, mutually beneficial partnerships. Work closely with Sales Development Representatives (SDRs) to optimize pipeline creation and territory coverage. Partner with Sales Leadership and Marketing to refine go-to-market motions, campaigns, and messaging. Ensure seamless handoffs to Customer Success for onboarding and adoption. Maintain high CRM hygiene and data accuracy in HubSpot (primary CRM across BUs). Deliver consistent, data-driven forecasting and ensure pipeline health aligns with revenue objectives. Competencies: Sales Execution & Strategy: Proven ability to own full-cycle SaaS sales in the mid-market segment, consistently achieving or exceeding quota. Balances disciplined process with creative deal strategy to accelerate new logo growth. Consultative Selling & Value Creation: Fluent in value-based discovery and business outcome alignment. Applies MEDDPICC rigor to qualify opportunities and advance deals efficiently. Relationship Development: Builds credibility and trust across multiple stakeholder levels — from functional leaders to executive sponsors — by acting as a strategic partner focused on business outcomes. Negotiation & Closing: Expert in crafting win-win deal structures that drive ARR growth while maintaining profitability and customer satisfaction. Operational Discipline: Maintains accurate forecasting, pipeline visibility, and CRM data hygiene. Prioritizes deals based on impact potential and alignment with ICP. Collaboration & Team Engagement: Partners effectively with SDRs, Sales Leadership, and Marketing to execute GTM strategies and ensure seamless transitions into post-sale success. Performance & Resilience: Operates with persistence, adaptability, and focus in a high-growth, evolving environment. Demonstrates ownership, urgency, and continuous improvement. Required Qualifications Experience: 5+ years of full-cycle SaaS sales experience , with a strong record of meeting or exceeding quota. Demonstrated success in new business acquisition from SMB to Enterprise. Expertise using structured methodologies such as MEDDPICC to drive forecast accuracy and close rates. Proven ability to engage and influence multiple stakeholders, including senior decision-makers. Exceptional communication, presentation, and negotiation skills. CRM proficiency (HubSpot preferred). Self-starter with resilience, discipline, and the ability to thrive in a dynamic, high-performance environment. Preferred Qualifications Experience selling into industries such as Education Technology, Industrials, Compliance, or Commerce . Demonstrated success working cross-functionally with SDRs, Sales Leadership, and Marketing to optimize GTM execution. Background in both new logo acquisition and account expansion a plus. Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies. Why Join Us? At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance: Health and Wellness: Retirement Savings: Paid Time Off: Parental Leave: Remote Work Support: Holidays: Join us and be part of a company that values your contributions and well-being from day one! EEOC & ADA Statement : Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws. Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final candidate must be able to pass a background check. To view applicant notices required under federal and state law, please visit: https://cordance.co/applicant-notices/","2026-09-11T12:09:17-04:00",{"jsonldValid":24,"jsonld":29},1789910261765]