[{"data":1,"prerenderedAt":93},["ShallowReactive",2],{"$f9zUgyoD54i6qB2dsDXoxCa6wbQv1D1NVsi_YCk6hnVg":3,"$f8RTSnmDzHwU8KoLF2ygVEunLqfTEMzLLnKwNs8La1Nw":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":24,"schema":25},"5ea146639b7af5425219f7d3f2d317be99f8a2ad2c7786e21e8fdb98cb62c78e","enterprise-account-executive-dach-at-ashby-37220f6fe5","Enterprise Account Executive - DACH","Ashby","https://logo.clearbit.com/ashbyhq.com","Building people software for high growth companies.","Software Development","Germany",true,[15],"Full-time","Sales","\u003Ch2>\u003Cstrong>About Ashby\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>We’re building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence\u003C/p>\u003C/li>\u003Cli>\u003Cp>Series D raised in 2025, and growing ARR >100% YoY\u003C/p>\u003C/li>\u003Cli>\u003Cp>Over 4,000 amazing customers including OpenAI, Ramp, Deliveroo, Notion and Reddit\u003C/p>\u003C/li>\u003Cli>\u003Cp>Multiple products to win both land-and-expand and material new business deals\u003C/p>\u003C/li>\u003Cli>\u003Cp>Rapidly moving up-market with no signs of slowing down\u003C/p>\u003C/li>\u003Cli>\u003Cp>Implemented AI throughout the platform\u003C/p>\u003C/li>\u003Cli>\u003Cp>Known for our pace of innovation and advanced analytics\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>About this Role\u003C/strong>\u003C/h2>\u003Cp>TA tools in the Enterprise represent a huge market opportunity, a $1B+ TAM, and the incumbents are legacy players. We are displacing a collection of tools (ATS, Sourcing & CRM, Scheduling, Analytics, Offers & Approvals) with a consolidated talent suite. This is a proven playbook that Workday used to win the HCM market as customers realize value in a multitude of ways.\u003C/p>\u003Cp>We are seeking a German-fluent Enterprise Account Executive to help us win Enterprise (1,000+ employees) accounts by managing the full sales cycle from pipeline generation through to closed-won.\u003C/p>\u003Cp>In this role, you'll focus on new logo acquisition. Our emphasis is on your ability to excel in the areas listed below and your appetite for continuous growth & improvement.\u003C/p>\u003Ch3>\u003Cstrong>You could be a great fit if:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>📣 You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>💰 You have strong track record in Enterprise SaaS sales, having closed many $100k sales, and overachieved $1M+ quotas consistently. You have won competitive rip-and-replace opportunities of core/platform technologies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🎯 You are proactive in identifying and pursuing new business opportunities, and comfortable sourcing >50% of your own pipeline. You're both resourceful and innovative in finding new business opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>💻 You can confidently deliver micro-demos before engaging your SE partners. You can't imagine not being fluent in the product you sell.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🎧 You are highly skilled at discovery. You believe in preparation to establish a point of view, and through discovery validate or refine your perspective to identify a project's business drivers aligned to executive priorities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🤝 You have strong business acumen. You quickly connect the dots between technical problems and their downstream business impacts. You craft compelling business cases with this context.\u003C/p>\u003C/li>\u003Cli>\u003Cp>⚔️ You're adept at competitive or evangelical selling in new or established markets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🏔️ You skillfully guide prospects through the evaluation—engaging the right stakeholders at the right time to create consensus for a strategic technology decision.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🤓 You enjoy becoming an expert and tailoring discussions to address each prospect’s unique challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>⚡️ Your peers describe you as action-oriented and persistent. You're always on the leaderboard for outbound effort and pipeline created.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🔍 Your peers describe you as detail oriented. You write and send crisp follow-up emails, on time. You also take pride in internal operations, like real-time CRM updates. (We use HubSpot, Gong, Chili Piper and Apollo.)\u003C/p>\u003C/li>\u003Cli>\u003Cp>✈️ You are willing to travel at least 25% of the time for customer engagements and events.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Requirements:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>🤝 You have 5+ years of full-cycle closing experience and have closed many >$100,000 ACV opportunities\u003C/p>\u003C/li>\u003Cli>\u003Cp>📢 You have experience selling complex platform technologies in a sales-led GTM motion\u003C/p>\u003C/li>\u003Cli>\u003Cp>📈 You are a new business hunter and are confident in your abilities to self-source >50% of your own pipeline\u003C/p>\u003C/li>\u003Cli>\u003Cp>🌍 You have sold to multiple regions within EMEA and have strong written and verbal fluency in both English and German\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>🤝 You have experience selling to Talent or People leaders\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>You shouldn't apply if:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>💼 You're more of a relationship builder who focuses on selling into the install base and aren't excited about a new business focused role.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🎯 You expect Marketing or BDRs to source all of your pipeline for you. This is a hunting role.\u003C/p>\u003C/li>\u003Cli>\u003Cp>💻 You believe that \"tech stuff\" is the SE's job. Our AEs all develop product acumen while SEs are a partner in our team selling motion.\u003C/p>\u003C/li>\u003Cli>\u003Cp> 📊 You prefer to run established playbooks in well defined environments. This role requires creativity and a growth mindset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>🐺 You're a lone wolf. You prefer to go it alone in your pursuit of new business. We believe in a team-selling sales model.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our Philosophy\u003C/strong>\u003C/h2>\u003Cp>Here are a few key points that should give you an idea of what it is like to work with us:\u003C/p>\u003Cul>\u003Cli>\u003Cp>We invest in building best-in-class products since we believe a highly differentiated product is easier to sell.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We strongly believe that small teams with talented and hard working people (and the right environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We care deeply about our customers and their challenges big and small. The clarity and nuance with which we understand their pains allows us to build high impact solutions.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Interview Process\u003C/strong>\u003C/h2>\u003Cp>Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Intro Call\u003C/strong> (30 min) - You'll meet with a Recruiter to discuss your fit for the role and address questions about our market and solution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Written Exercise - \u003C/strong>You'll complete a short take home assignment to showcase your outbound muscle.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Experience Deep Dive \u003C/strong>(60 min) - You'll walk the Hiring Manager [Casper Bergmans] through your career journey in some detail to highlight your experience, achievements, and points of learning to understand how you've developed into the professional you are today.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Challenge Interview\u003C/strong> (90 min) - This will be made up of two parts:\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Benefits\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You get to sell a product that our prospects & customers are truly excited about\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive compensation & fairly set quotas\u003C/p>\u003C/li>\u003Cli>\u003Cp>Compelling benefits offerings, location dependent\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cem>10-year exercise window for stock options\u003C/em>. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>$100/month education budget with more expensive items (like conferences) covered with manager approval.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>We're in the talent acquisition software business. We run the end-to-end hiring process through our own platform, and ensure a level playing field for all candidates. Reaching out to hiring managers or recruiters directly won't improve your odds of success. Please focus your energy on the quality of your application.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","About AshbyWe’re building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellenceSeries D raised in 2025, and growing ARR >100% YoYOver 4,000 amazing customers including OpenAI, Ramp, Deliveroo, Notion and RedditMultiple products to win both land-and-expand and material new business dealsRapidly moving up-market with no signs of slowing downImplemented AI throughout the platformKnown for our pace of innovation and advanced analyticsAbout this RoleTA tools in the Enterprise represent a huge market opportunity, a $1B+ TAM, and the incumbents are legacy players. We are displacing a collection of tools (ATS, Sourcing & CRM, Scheduling, Analytics, Offers & Approvals) with a consolidated talent suite. This is a proven playbook that Workday used to win the HCM market as customers realize value in a multitude of ways.We are seeking a German-fluent Enterprise Account Executive to help us win Enterprise (1,000+ employees) accounts by managing the full sales cycle from pipeline generation through to closed-won.In this role, you'll focus on new logo acquisition. Our emphasis is on your ability to excel in the areas listed below and your appetite for continuous growth & improvement.You could be a great fit if:📣 You demonstrate mastery of clear communication. You ask questions with precision and can explain complex concepts in simple terms.💰 You have strong track record in Enterprise SaaS sales, having closed many $100k sales, and overachieved $1M+ quotas consistently. You have won competitive rip-and-replace opportunities of core/platform technologies.🎯 You are proactive in identifying and pursuing new business opportunities, and comfortable sourcing >50% of your own pipeline. You're both resourceful and innovative in finding new business opportunities.💻 You can confidently deliver micro-demos before engaging your SE partners. You can't imagine not being fluent in the product you sell.🎧 You are highly skilled at discovery. You believe in preparation to establish a point of view, and through discovery validate or refine your perspective to identify a project's business drivers aligned to executive priorities.🤝 You have strong business acumen. You quickly connect the dots between technical problems and their downstream business impacts. You craft compelling business cases with this context.⚔️ You're adept at competitive or evangelical selling in new or established markets.🏔️ You skillfully guide prospects through the evaluation—engaging the right stakeholders at the right time to create consensus for a strategic technology decision.🤓 You enjoy becoming an expert and tailoring discussions to address each prospect’s unique challenges.⚡️ Your peers describe you as action-oriented and persistent. You're always on the leaderboard for outbound effort and pipeline created.🔍 Your peers describe you as detail oriented. You write and send crisp follow-up emails, on time. You also take pride in internal operations, like real-time CRM updates. (We use HubSpot, Gong, Chili Piper and Apollo.)✈️ You are willing to travel at least 25% of the time for customer engagements and events.Requirements:🤝 You have 5+ years of full-cycle closing experience and have closed many >$100,000 ACV opportunities📢 You have experience selling complex platform technologies in a sales-led GTM motion📈 You are a new business hunter and are confident in your abilities to self-source >50% of your own pipeline🌍 You have sold to multiple regions within EMEA and have strong written and verbal fluency in both English and GermanBonus Points:🤝 You have experience selling to Talent or People leadersYou shouldn't apply if:💼 You're more of a relationship builder who focuses on selling into the install base and aren't excited about a new business focused role.🎯 You expect Marketing or BDRs to source all of your pipeline for you. This is a hunting role.💻 You believe that \"tech stuff\" is the SE's job. Our AEs all develop product acumen while SEs are a partner in our team selling motion. 📊 You prefer to run established playbooks in well defined environments. This role requires creativity and a growth mindset.🐺 You're a lone wolf. You prefer to go it alone in your pursuit of new business. We believe in a team-selling sales model.Our PhilosophyHere are a few key points that should give you an idea of what it is like to work with us:We invest in building best-in-class products since we believe a highly differentiated product is easier to sell.We strongly believe that small teams with talented and hard working people (and the right environment) deliver much better performance than teams with large headcount. We hire and compensate accordingly.We care deeply about our customers and their challenges big and small. The clarity and nuance with which we understand their pains allows us to build high impact solutions.Interview ProcessOur interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:Intro Call (30 min) - You'll meet with a Recruiter to discuss your fit for the role and address questions about our market and solution.Written Exercise - You'll complete a short take home assignment to showcase your outbound muscle.Experience Deep Dive (60 min) - You'll walk the Hiring Manager [Casper Bergmans] through your career journey in some detail to highlight your experience, achievements, and points of learning to understand how you've developed into the professional you are today.Challenge Interview (90 min) - This will be made up of two parts:BenefitsYou get to sell a product that our prospects & customers are truly excited aboutCompetitive compensation & fairly set quotasCompelling benefits offerings, location dependent10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.We're in the talent acquisition software business. We run the end-to-end hiring process through our own platform, and ensure a level playing field for all candidates. Reaching out to hiring managers or recruiters directly won't improve your odds of success. Please focus your energy on the quality of your application.Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.",0,1788848747000,"2026-09-08 08:37:03","2026-07-27T14:29:07.354+00:00",false,"EUR",{"jsonldValid":23,"jsonld":26},"",{"jobs":28},[29,43,54,64,73,83],{"id":30,"slug":31,"title":32,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":13,"employmentType":35,"department":36,"content_html":37,"content_text":38,"years":19,"createdAt":20,"updatedAtISO":39,"postedAtISO":40,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":41,"schema":42},"a69cfac2e06f19460341ddc382710f1d4b1327aa7acd6ad115ade719cde01b2c","content-lead-talent-trends-at-ashby-7bad51e5dc","Content Lead, Talent Trends","Remote - US","- Us",[15],"Marketing","\u003Cp>Hi, I’m Anum, Head of Content & Community here at Ashby. I joined Ashby in 2023 to develop and lead our content marketing strategy. From producing endless content formats in the pre-IPO days of HubSpot to running (and later selling) my own media startup, my 12+ years in the industry have been filled with opportunities to push the needle of how content should evolve within an organization. I’m fortunate to be at a company where leadership is fully bought into the value of content and where written communication skills are a requirement for everyone who joins the marketing team. This allows me to avoid the gloom of a service-oriented content team that is simply shipping blindly and managing copywriting requests to instead building a one-of-kind strategic team that owns key content pillars including our Offer Accepted podcast, senior talent leader courses on Hiring Excellence and AI, and all sessions for our Ashby One conference.\u003C/p>\u003Cp>One of the pillars I’ve fully owned since joining over three years ago is our Talent Trends Reports. Ashby’s foundational product infrastructure enables Content to work closely with the Data team to extract talent benchmarks and recruiting insights that teams can use to inform their own work. When I joined, the reports were chock-full of insights but ready for formatting and structure. I enjoyed breathing qualitative insights from our customers into each, partnering with our Data team on what questions are most imperative to talent and recruiting leaders, and working with Design on the best way to visualize so that the findings are simple for readers of all data literacy levels to digest. We’ve experimented with long and short form reports, a weekly newsletter with bite-sized insights, and brought the content to the stage at Ashby One.\u003C/p>\u003Cp>It’s time to think even bigger. Over the first half of 2026, we’ve learned that in-person activation is a fertile ground for bringing our proprietary findings to life. In a world of AI slop, rich conversation around rich insights is what sticks. For this role, we’re looking for someone ambitious who enjoys owning collaborative, data-rich content projects and is intrigued by becoming the evangelist of that work through moderating panels (such as our Talent Trends panel at Ashby One), personalizing insights for key customers, and thinking through unique, out-of-the-box campaigns for bringing data storytelling to life. We aren’t looking to replicate the existing playbooks but push ourselves to develop the right multimedia storytelling arm to sit on top of the strong infrastructure and tooling behind our data and design work.\u003C/p>\u003Cp>Overall, you should see this role as not inheriting work, but being responsible for 10xing it to its new level of operation across design improvements, velocity of publishing, and multi-media distribution online and IRL.\u003C/p>\u003Cp>\u003Cstrong>What you’ll be responsible for in this role\u003C/strong>\u003C/p>\u003Col>\u003Cli>\u003Cp>\u003Cstrong>Evolve Ashby’s Talent Trends strategy.\u003C/strong> You’ll take full ownership of how Talent Trends grows into a defining Ashby content pillar. This means setting the editorial vision, identifying the most critical questions to answer for recruiting leaders, and continuously innovating on format, depth, and storytelling to ensure Ashby becomes synonymous with talent data.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Be the voice of Talent Trends.\u003C/strong> You'll become the person the industry associates with Ashby's talent data, showing up consistently as the one narrating our findings, moderating panels, and representing the brand anywhere Talent Trends shows up, whether that's a report, a stage, or a screen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Lead cross-functional collaboration with authority.\u003C/strong> You’ll be the connective tissue across Data, Design, and Leadership — aligning stakeholders, making tough calls on scope, and ensuring every deliverable meets the bar of clarity, impact, and brand alignment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Put customers at the center.\u003C/strong> Whether it's a quote in a report or a customer next to you on stage, make sure the people behind the data get the spotlight, not just the numbers, by working closely with Customer Success on expert identification.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Bring Talent Trends to life for individual accounts.\u003C/strong> You'll find ways to make our data resonate for specific customers and prospects, partnering across the org to put the right insight in front of the right audience at the right moment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Raise the bar on quality and impact.\u003C/strong> You’ll champion design excellence, richer insight development, and stronger distribution, ensuring that Talent Trends not only informs but also shapes the conversation in the recruiting industry.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Keep the brand consistent everywhere it shows up\u003C/strong>. Make sure reports, live events, video, personalized campaigns, and the website all feel like one coherent Talent Trends brand, even as more of the channel-level execution sits across you, Demand Gen, and website teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Follow your intuition over playbooks\u003C/strong> (it’s one of our 10 Operating Principles). We rarely follow traditional content playbooks or look at what competitors are writing about. We believe in knowing our customer closely and evolving our work to meet their needs — even if that means trying something never been done or that historically hasn’t worked. While it’s helpful to bring knowledge of past content programs you’ve run, we encourage you to think freely and build confidence in your intuition.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Own all the operational work around your content programs\u003C/strong>. Everyone on the marketing team writes their own copy for social media, landing pages, emails, and beyond. We expect you to be an end-to-end marketer who can strategically drive your work forward versus rely on others to fill in the gaps (or at the minimum, be comfortable getting uncomfortable to learn).\u003C/p>\u003C/li>\u003C/ol>\u003Cp>\u003Cstrong>You will probably love this role if\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You’re motivated by \u003Cstrong>building something foundational\u003C/strong>. You see Talent Trends not as a project but as a signature brand pillar that you’ll shape, grow, and evolve.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You’re equally comfortable with \u003Cstrong>big-picture strategy and end-to-end ownership\u003C/strong>, setting vision, defining cadence, and also rolling up your sleeves to bring it to life.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You get energy from \u003Cstrong>data-driven storytelling\u003C/strong>, turning complex findings into clear, compelling narratives that influence how talent and recruiting experts think and act.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You are a \u003Cstrong>straightforward writer \u003C/strong>who can connect with the audience and translate difficult insights into easy-to-understand narratives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You thrive at \u003Cstrong>cross-functional leadership\u003C/strong>, aligning Data, Design, and Executives around a shared vision, while making decisive calls to keep projects moving.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You want to grow as a \u003Cstrong>market-facing voice\u003C/strong> by building credibility as the person shaping how the industry consumes recruiting benchmarks and insights through written, audio, and video forms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You have the type of \u003Cstrong>charisma that makes speaking in front of a crowd feel second-nature\u003C/strong>, where you can host a panel or command a crowd comfortably and naturally.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>This role is not for you if\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You’re looking for a traditional content role where the work is primarily \u003Cstrong>writing or publishing volume\u003C/strong>; this is about building a strategic pillar with market impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You are \u003Cstrong>not data curious\u003C/strong> or could answer thoughtful questions about the analysis behind our reports.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You prefer to follow \u003Cstrong>established playbooks\u003C/strong> rather than inventing new and unchartered ways to educate, distribute, and engage an audience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You want to stay \u003Cstrong>behind the scenes\u003C/strong>; success here will involve developing your own external voice and amplifying Ashby’s in the market.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You’re uncomfortable with \u003Cstrong>autonomy or struggle to work independently\u003C/strong>. Our team thrives in a low-meeting, high-ownership culture where you drive your own deadlines and direction.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>You are not interested in learning SaaS products\u003C/strong>. While we do not expect you to be a product expert, consistently learning about the Ashby platform and its unique differentiations to weave seamlessly into your work will be key to being successful on this time. You are expected to learn our product well enough to do a sales demo confidently.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>You operate solely off specific traffic or lead gen KPIs\u003C/strong>. While our team sets goals and holds ourselves accountable to a high standard, we do not set arbitrary traffic or lead goals as the driving force of success. We develop the best content in the space and let our demand gen partners in marketing to have the best content for any need.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Interview Plan\u003C/strong>\u003C/p>\u003Cp>At Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together via project working sessions. Our interview process is:\u003C/p>\u003Col>\u003Cli>\u003Cp>30-minute intro call (Recruiter Screen)\u003C/p>\u003C/li>\u003Cli>\u003Cp>45-minute interview with Anum Hussain (Hiring Manager)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Panel: 30-minute interview with Kevin Conolly (Head of Data)\u003C/p>\u003C/li>\u003Cli>\u003Cp>A take home assignment reviewed by the hiring team\u003C/p>\u003C/li>\u003Cli>\u003Cp>Final Panel: Meeting the team (Kayla Ricketts, Community Lead, and Shannon Ogborn, Content Lead) as well as our VP of Marketing, Harriet Johnston, for 30 minutes each.\u003C/p>\u003C/li>\u003C/ol>\u003Cp>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive salary and equity.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Opportunity to work with a talented and passionate team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cem>10-year exercise window for stock options\u003C/em>. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cem>Twelve weeks of fully paid family leave in the US.\u003C/em> We plan to expand this to employees in other countries as situations arise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>$100/month education budget with more expensive items (like conferences) covered with manager approval.\u003C/p>\u003C/li>\u003Cli>\u003Cp>If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.\u003C/p>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","Hi, I’m Anum, Head of Content & Community here at Ashby. I joined Ashby in 2023 to develop and lead our content marketing strategy. From producing endless content formats in the pre-IPO days of HubSpot to running (and later selling) my own media startup, my 12+ years in the industry have been filled with opportunities to push the needle of how content should evolve within an organization. I’m fortunate to be at a company where leadership is fully bought into the value of content and where written communication skills are a requirement for everyone who joins the marketing team. This allows me to avoid the gloom of a service-oriented content team that is simply shipping blindly and managing copywriting requests to instead building a one-of-kind strategic team that owns key content pillars including our Offer Accepted podcast, senior talent leader courses on Hiring Excellence and AI, and all sessions for our Ashby One conference.One of the pillars I’ve fully owned since joining over three years ago is our Talent Trends Reports. Ashby’s foundational product infrastructure enables Content to work closely with the Data team to extract talent benchmarks and recruiting insights that teams can use to inform their own work. When I joined, the reports were chock-full of insights but ready for formatting and structure. I enjoyed breathing qualitative insights from our customers into each, partnering with our Data team on what questions are most imperative to talent and recruiting leaders, and working with Design on the best way to visualize so that the findings are simple for readers of all data literacy levels to digest. We’ve experimented with long and short form reports, a weekly newsletter with bite-sized insights, and brought the content to the stage at Ashby One.It’s time to think even bigger. Over the first half of 2026, we’ve learned that in-person activation is a fertile ground for bringing our proprietary findings to life. In a world of AI slop, rich conversation around rich insights is what sticks. For this role, we’re looking for someone ambitious who enjoys owning collaborative, data-rich content projects and is intrigued by becoming the evangelist of that work through moderating panels (such as our Talent Trends panel at Ashby One), personalizing insights for key customers, and thinking through unique, out-of-the-box campaigns for bringing data storytelling to life. We aren’t looking to replicate the existing playbooks but push ourselves to develop the right multimedia storytelling arm to sit on top of the strong infrastructure and tooling behind our data and design work.Overall, you should see this role as not inheriting work, but being responsible for 10xing it to its new level of operation across design improvements, velocity of publishing, and multi-media distribution online and IRL.What you’ll be responsible for in this roleEvolve Ashby’s Talent Trends strategy. You’ll take full ownership of how Talent Trends grows into a defining Ashby content pillar. This means setting the editorial vision, identifying the most critical questions to answer for recruiting leaders, and continuously innovating on format, depth, and storytelling to ensure Ashby becomes synonymous with talent data.Be the voice of Talent Trends. You'll become the person the industry associates with Ashby's talent data, showing up consistently as the one narrating our findings, moderating panels, and representing the brand anywhere Talent Trends shows up, whether that's a report, a stage, or a screen.Lead cross-functional collaboration with authority. You’ll be the connective tissue across Data, Design, and Leadership — aligning stakeholders, making tough calls on scope, and ensuring every deliverable meets the bar of clarity, impact, and brand alignment.Put customers at the center. Whether it's a quote in a report or a customer next to you on stage, make sure the people behind the data get the spotlight, not just the numbers, by working closely with Customer Success on expert identification.Bring Talent Trends to life for individual accounts. You'll find ways to make our data resonate for specific customers and prospects, partnering across the org to put the right insight in front of the right audience at the right moment.Raise the bar on quality and impact. You’ll champion design excellence, richer insight development, and stronger distribution, ensuring that Talent Trends not only informs but also shapes the conversation in the recruiting industry.Keep the brand consistent everywhere it shows up. Make sure reports, live events, video, personalized campaigns, and the website all feel like one coherent Talent Trends brand, even as more of the channel-level execution sits across you, Demand Gen, and website teams.Follow your intuition over playbooks (it’s one of our 10 Operating Principles). We rarely follow traditional content playbooks or look at what competitors are writing about. We believe in knowing our customer closely and evolving our work to meet their needs — even if that means trying something never been done or that historically hasn’t worked. While it’s helpful to bring knowledge of past content programs you’ve run, we encourage you to think freely and build confidence in your intuition.Own all the operational work around your content programs. Everyone on the marketing team writes their own copy for social media, landing pages, emails, and beyond. We expect you to be an end-to-end marketer who can strategically drive your work forward versus rely on others to fill in the gaps (or at the minimum, be comfortable getting uncomfortable to learn).You will probably love this role ifYou’re motivated by building something foundational. You see Talent Trends not as a project but as a signature brand pillar that you’ll shape, grow, and evolve.You’re equally comfortable with big-picture strategy and end-to-end ownership, setting vision, defining cadence, and also rolling up your sleeves to bring it to life.You get energy from data-driven storytelling, turning complex findings into clear, compelling narratives that influence how talent and recruiting experts think and act.You are a straightforward writer who can connect with the audience and translate difficult insights into easy-to-understand narratives.You thrive at cross-functional leadership, aligning Data, Design, and Executives around a shared vision, while making decisive calls to keep projects moving.You want to grow as a market-facing voice by building credibility as the person shaping how the industry consumes recruiting benchmarks and insights through written, audio, and video forms.You have the type of charisma that makes speaking in front of a crowd feel second-nature, where you can host a panel or command a crowd comfortably and naturally.This role is not for you ifYou’re looking for a traditional content role where the work is primarily writing or publishing volume; this is about building a strategic pillar with market impact.You are not data curious or could answer thoughtful questions about the analysis behind our reports.You prefer to follow established playbooks rather than inventing new and unchartered ways to educate, distribute, and engage an audience.You want to stay behind the scenes; success here will involve developing your own external voice and amplifying Ashby’s in the market.You’re uncomfortable with autonomy or struggle to work independently. Our team thrives in a low-meeting, high-ownership culture where you drive your own deadlines and direction.You are not interested in learning SaaS products. While we do not expect you to be a product expert, consistently learning about the Ashby platform and its unique differentiations to weave seamlessly into your work will be key to being successful on this time. You are expected to learn our product well enough to do a sales demo confidently.You operate solely off specific traffic or lead gen KPIs. While our team sets goals and holds ourselves accountable to a high standard, we do not set arbitrary traffic or lead goals as the driving force of success. We develop the best content in the space and let our demand gen partners in marketing to have the best content for any need.Interview PlanAt Ashby, our team and interview process want to help you show your best self. We’ll dive into past projects and simulate working together via project working sessions. Our interview process is:30-minute intro call (Recruiter Screen)45-minute interview with Anum Hussain (Hiring Manager)Panel: 30-minute interview with Kevin Conolly (Head of Data)A take home assignment reviewed by the hiring teamFinal Panel: Meeting the team (Kayla Ricketts, Community Lead, and Shannon Ogborn, Content Lead) as well as our VP of Marketing, Harriet Johnston, for 30 minutes each.BenefitsCompetitive salary and equity.Opportunity to work with a talented and passionate team.10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us.Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. I hope that excites you enough to apply.Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.","2026-09-08 08:37:40","2026-08-26T23:49:04.032+00:00","USD",{"jsonldValid":23,"jsonld":26},{"id":44,"slug":45,"title":46,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":13,"employmentType":47,"department":48,"content_html":49,"content_text":50,"years":19,"createdAt":20,"updatedAtISO":51,"postedAtISO":52,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":41,"schema":53},"786d327df893ff4469a206ae98805b93eb4cd999365e8909e59a0f951132174f","marketing-strategy-and-operations-manager-at-ashby-37c1469258","Marketing Strategy & Operations Manager",[15],"Operations","\u003Ch2>\u003Cstrong>About This Role\u003C/strong>\u003C/h2>\u003Cp>Ashby's Marketing team is scaling pipeline generation across a multi-product portfolio (ATS, Onboarding). As our Marketing Strategy & Operations Manager, you'll be the only dedicated marketing ops hire on the team—owning the full technical and analytical foundation that lets Marketing run campaigns, measure performance, and improve efficiency with confidence.\u003C/p>\u003Cp>This role sits within Revenue Operations, the horizontal function that makes the entire GTM system work, and partners in close, near-daily collaboration with the VP of Marketing and her leadership team. You'll be embedded in the day-to-day (tracking, dashboards, campaign systems) while also shaping how Marketing measures pipeline generation and CAC as we scale.\u003C/p>\u003Cp>\u003Cstrong>Why this role matters now\u003C/strong>\u003C/p>\u003Cp>\u003Cem>We're in an active expansion phase: new products, new segments, new channels.  The person in this role will shape how Marketing operates for the next chapter of Ashby's growth.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\u003Ch3>\u003Cstrong>Marketing Campaign Management and Analytics\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Implement and maintain robust tracking systems for marketing campaigns, including proper UTM parameter implementation and lead source attribution in HubSpot\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead design and execution of complex marketing automation workflows\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and maintain marketing dashboards covering SEO performance, website analytics, lead generation metrics, and campaign effectiveness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver regular reports on key marketing metrics and provide data-driven insights to optimize campaign performance\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Cross-Functional Leadership and Strategy\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Operate as part of the Revenue Operations organization, aligning Marketing, RevOps, and Business Systems teams around shared marketing operations priorities and company objectives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead technical implementation of marketing initiatives, ensuring proper setup and execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain documentation for marketing operations processes and best practices\u003C/p>\u003C/li>\u003Cli>\u003Cp>Train team members on marketing technology tools and best practices\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Data Management and Compliance\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Develop and implement data governance frameworks to maintain high-quality marketing data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create and manage data segmentation strategies for targeted marketing initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure compliance with GDPR, CCPA, and other relevant data privacy regulations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Regularly audit marketing systems and processes to maintain data integrity and security\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Marketing Technology and Systems\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Act as the dedicated subject matter expert, overseeing lead management processes, automation rules\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with the Systems and Tooling team on improvements to existing tech stack\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate and recommend new marketing technologies to enhance our capabilities\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What We're Looking For\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>7+ years of experience in marketing strategy + operations, marketing strategic planning or a similar role\u003C/p>\u003C/li>\u003Cli>\u003Cp>SQL knowledge and experience with data manipulation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong business acumen and understanding of marketing metrics and reporting\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced expertise in marketing automation tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills with experience in data analysis and visualization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of marketing automation, lead management, and campaign attribution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with web analytics tools (Google Analytics, Adobe Analytics)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Knowledge of data privacy regulations and compliance requirements\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Nice to Have\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience with business intelligence tools (Heap Analytics, Looker)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Project management experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with API integrations and webhook management\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>This role may \u003C/strong>\u003Cem>\u003Cstrong>not\u003C/strong>\u003C/em>\u003Cstrong> be a fit if:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You are most interested in the operational side of Marketing Strategy and Ops, and prefer to have hands on systems ownership vs owning strategy and analysis\u003C/p>\u003C/li>\u003Cli>\u003Cp>You want a team to delegate execution to—this is a hands-on, individual-contributor seat with no marketing ops team beneath you\u003C/p>\u003C/li>\u003Cli>\u003Cp>You prefer owning one channel deeply rather than the full technical stack (tracking, automation, reporting, compliance) end to end\u003C/p>\u003C/li>\u003Cli>\u003Cp>You do your best work when requirements are fully specified, rather than when you need to diagnose ambiguous problems and set the KPIs yourself\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Interview process\u003C/strong>\u003C/h2>\u003Col>\u003Cli>\u003Cp>Recruiter Screen\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hiring Manager Interview\u003C/p>\u003C/li>\u003Cli>\u003Cp>Challenge Interview\u003C/p>\u003C/li>\u003Cli>\u003Cp>Final Round with multiple key stakeholders\u003C/p>\u003C/li>\u003C/ol>\u003Cp>\u003Cem>We’re running an A/B test with our Marketing Strategy role to optimize clarity and candidate response. Both postings (Marketing Strategy & Operations Manager and Marketing Strategy & Planning Manager) feature identical responsibilities, qualifications, and compensation. The only difference is the title. By testing which title resonates more particularly in search, candidate engagement, and application rates, we ensure we're zeroed in on the best fit for each team, without muddying the waters or causing confusion across two similar listings.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>About Ashby\u003C/strong>\u003C/h2>\u003Cp>At Ashby, we’re building the future of enterprise software—starting with a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. We're backed by Y Combinator and top-tier investors like Elad Gil and Lachy Groom. Our customers include global leaders like Snowflake, OpenAI, Shopify, Ramp, and Notion.\u003C/p>\u003Cp>We’re growing fast—over 100% year-over-year in revenue and we’ve only just scratched the surface of a massive market opportunity. This is your chance to get in early and help shape a category-defining company.\u003C/p>\u003Ch2>\u003Cstrong>Benefits\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited PTO with four weeks recommended per year.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>$100/month education budget with more expensive items (like conferences) covered with manager approval.\u003C/p>\u003C/li>\u003Cli>\u003Cp>If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","About This RoleAshby's Marketing team is scaling pipeline generation across a multi-product portfolio (ATS, Onboarding). As our Marketing Strategy & Operations Manager, you'll be the only dedicated marketing ops hire on the team—owning the full technical and analytical foundation that lets Marketing run campaigns, measure performance, and improve efficiency with confidence.This role sits within Revenue Operations, the horizontal function that makes the entire GTM system work, and partners in close, near-daily collaboration with the VP of Marketing and her leadership team. You'll be embedded in the day-to-day (tracking, dashboards, campaign systems) while also shaping how Marketing measures pipeline generation and CAC as we scale.Why this role matters nowWe're in an active expansion phase: new products, new segments, new channels.  The person in this role will shape how Marketing operates for the next chapter of Ashby's growth.What You'll DoMarketing Campaign Management and AnalyticsImplement and maintain robust tracking systems for marketing campaigns, including proper UTM parameter implementation and lead source attribution in HubSpotLead design and execution of complex marketing automation workflowsBuild and maintain marketing dashboards covering SEO performance, website analytics, lead generation metrics, and campaign effectivenessDeliver regular reports on key marketing metrics and provide data-driven insights to optimize campaign performanceCross-Functional Leadership and StrategyOperate as part of the Revenue Operations organization, aligning Marketing, RevOps, and Business Systems teams around shared marketing operations priorities and company objectivesLead technical implementation of marketing initiatives, ensuring proper setup and executionDevelop and maintain documentation for marketing operations processes and best practicesTrain team members on marketing technology tools and best practicesData Management and ComplianceDevelop and implement data governance frameworks to maintain high-quality marketing dataCreate and manage data segmentation strategies for targeted marketing initiativesEnsure compliance with GDPR, CCPA, and other relevant data privacy regulationsRegularly audit marketing systems and processes to maintain data integrity and securityMarketing Technology and SystemsAct as the dedicated subject matter expert, overseeing lead management processes, automation rulesCollaborate with the Systems and Tooling team on improvements to existing tech stackEvaluate and recommend new marketing technologies to enhance our capabilitiesWhat We're Looking For7+ years of experience in marketing strategy + operations, marketing strategic planning or a similar roleSQL knowledge and experience with data manipulationStrong business acumen and understanding of marketing metrics and reportingAdvanced expertise in marketing automation toolsStrong analytical skills with experience in data analysis and visualizationStrong understanding of marketing automation, lead management, and campaign attributionExperience with web analytics tools (Google Analytics, Adobe Analytics)Knowledge of data privacy regulations and compliance requirementsNice to HaveExperience with business intelligence tools (Heap Analytics, Looker)Project management experienceExperience with API integrations and webhook managementThis role may not be a fit if:You are most interested in the operational side of Marketing Strategy and Ops, and prefer to have hands on systems ownership vs owning strategy and analysisYou want a team to delegate execution to—this is a hands-on, individual-contributor seat with no marketing ops team beneath youYou prefer owning one channel deeply rather than the full technical stack (tracking, automation, reporting, compliance) end to endYou do your best work when requirements are fully specified, rather than when you need to diagnose ambiguous problems and set the KPIs yourselfInterview processRecruiter ScreenHiring Manager InterviewChallenge InterviewFinal Round with multiple key stakeholdersWe’re running an A/B test with our Marketing Strategy role to optimize clarity and candidate response. Both postings (Marketing Strategy & Operations Manager and Marketing Strategy & Planning Manager) feature identical responsibilities, qualifications, and compensation. The only difference is the title. By testing which title resonates more particularly in search, candidate engagement, and application rates, we ensure we're zeroed in on the best fit for each team, without muddying the waters or causing confusion across two similar listings.About AshbyAt Ashby, we’re building the future of enterprise software—starting with a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. We're backed by Y Combinator and top-tier investors like Elad Gil and Lachy Groom. Our customers include global leaders like Snowflake, OpenAI, Shopify, Ramp, and Notion.We’re growing fast—over 100% year-over-year in revenue and we’ve only just scratched the surface of a massive market opportunity. This is your chance to get in early and help shape a category-defining company.Benefits10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks recommended per year.Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us.Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.","2026-09-08 08:37:15","2026-09-02T18:15:28.221+00:00",{"jsonldValid":23,"jsonld":26},{"id":55,"slug":56,"title":57,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":13,"employmentType":58,"department":59,"content_html":60,"content_text":61,"years":19,"createdAt":20,"updatedAtISO":51,"postedAtISO":62,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":41,"schema":63},"a1a02928a549e972b506978024b0e476142cc2fa0512ca0a71fa5d87f3f62148","marketing-strategy-and-planning-manager-at-ashby-f83793c40f","Marketing Strategy & Planning Manager",[15],"Other","\u003Ch2>\u003Cstrong>About This Role\u003C/strong>\u003C/h2>\u003Cp>Ashby's Marketing team is scaling pipeline generation across a multi-product portfolio (ATS, Onboarding). As our Marketing Strategy & Planning Manager, you'll be the only dedicated marketing ops hire on the team—owning the full technical and analytical foundation that lets Marketing run campaigns, measure performance, and improve efficiency with confidence.\u003C/p>\u003Cp>This role sits within Revenue Operations, the horizontal function that makes the entire GTM system work, and partners in close, near-daily collaboration with the VP of Marketing and her leadership team. You'll be embedded in the day-to-day (tracking, dashboards, campaign systems) while also shaping how Marketing measures pipeline generation and CAC as we scale.\u003C/p>\u003Cp>\u003Cstrong>Why this role matters now\u003C/strong>\u003C/p>\u003Cp>\u003Cem>We're in an active expansion phase: new products, new segments, new channels.  The person in this role will shape how Marketing operates for the next chapter of Ashby's growth.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\u003Ch3>\u003Cstrong>Marketing Campaign Management and Analytics\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Implement and maintain robust tracking systems for marketing campaigns, including proper UTM parameter implementation and lead source attribution in HubSpot\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead design and execution of complex marketing automation workflows\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and maintain marketing dashboards covering SEO performance, website analytics, lead generation metrics, and campaign effectiveness\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver regular reports on key marketing metrics and provide data-driven insights to optimize campaign performance\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Cross-Functional Leadership and Strategy\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Operate as part of the Revenue Operations organization, aligning Marketing, RevOps, and Business Systems teams around shared marketing operations priorities and company objectives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead technical implementation of marketing initiatives, ensuring proper setup and execution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain documentation for marketing operations processes and best practices\u003C/p>\u003C/li>\u003Cli>\u003Cp>Train team members on marketing technology tools and best practices\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Data Management and Compliance\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Develop and implement data governance frameworks to maintain high-quality marketing data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create and manage data segmentation strategies for targeted marketing initiatives\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure compliance with GDPR, CCPA, and other relevant data privacy regulations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Regularly audit marketing systems and processes to maintain data integrity and security\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Marketing Technology and Systems\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Act as the dedicated subject matter expert, overseeing lead management processes, automation rules\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with the Systems and Tooling team on improvements to existing tech stack\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate and recommend new marketing technologies to enhance our capabilities\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What We're Looking For\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>7+ years of experience in marketing strategy + operations, marketing strategic planning or a similar role\u003C/p>\u003C/li>\u003Cli>\u003Cp>SQL knowledge and experience with data manipulation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong business acumen and understanding of marketing metrics and reporting\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced expertise in marketing automation tools\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills with experience in data analysis and visualization\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of marketing automation, lead management, and campaign attribution\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with web analytics tools (Google Analytics, Adobe Analytics)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Knowledge of data privacy regulations and compliance requirements\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Nice to Have\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience with business intelligence tools (Heap Analytics, Looker)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Project management experience\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with API integrations and webhook management\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>This role may \u003C/strong>\u003Cem>\u003Cstrong>not\u003C/strong>\u003C/em>\u003Cstrong> be a fit if:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You are most interested in the operational side of Marketing Strategy and Planning, and prefer to have hands on systems ownership vs owning strategy and analysis\u003C/p>\u003C/li>\u003Cli>\u003Cp>You want a team to delegate execution to—this is a hands-on, individual-contributor seat with no marketing ops team beneath you\u003C/p>\u003C/li>\u003Cli>\u003Cp>You prefer owning one channel deeply rather than the full technical stack (tracking, automation, reporting, compliance) end to end\u003C/p>\u003C/li>\u003Cli>\u003Cp>You do your best work when requirements are fully specified, rather than when you need to diagnose ambiguous problems and set the KPIs yourself\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Interview process\u003C/strong>\u003C/h2>\u003Col>\u003Cli>\u003Cp>Recruiter Screen\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hiring Manager Interview\u003C/p>\u003C/li>\u003Cli>\u003Cp>Challenge Interview\u003C/p>\u003C/li>\u003Cli>\u003Cp>Final Round with multiple key stakeholders\u003C/p>\u003C/li>\u003C/ol>\u003Cp>\u003Cem>We’re running an A/B test with our Marketing Strategy role to optimize clarity and candidate response. Both postings (Marketing Strategy & Operations Manager and Marketing Strategy & Planning Manager) feature identical responsibilities, qualifications, and compensation. The only difference is the title. By testing which title resonates more particularly in search, candidate engagement, and application rates, we ensure we're zeroed in on the best fit for each team, without muddying the waters or causing confusion across two similar listings.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>About Ashby\u003C/strong>\u003C/h2>\u003Cp>At Ashby, we’re building the future of enterprise software—starting with a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. We're backed by Y Combinator and top-tier investors like Elad Gil and Lachy Groom. Our customers include global leaders like Snowflake, OpenAI, Shopify, Ramp, and Notion.\u003C/p>\u003Cp>We’re growing fast—over 100% year-over-year in revenue and we’ve only just scratched the surface of a massive market opportunity. This is your chance to get in early and help shape a category-defining company.\u003C/p>\u003Ch2>\u003Cstrong>Benefits\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited PTO with four weeks recommended per year.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>$100/month education budget with more expensive items (like conferences) covered with manager approval.\u003C/p>\u003C/li>\u003Cli>\u003Cp>If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","About This RoleAshby's Marketing team is scaling pipeline generation across a multi-product portfolio (ATS, Onboarding). As our Marketing Strategy & Planning Manager, you'll be the only dedicated marketing ops hire on the team—owning the full technical and analytical foundation that lets Marketing run campaigns, measure performance, and improve efficiency with confidence.This role sits within Revenue Operations, the horizontal function that makes the entire GTM system work, and partners in close, near-daily collaboration with the VP of Marketing and her leadership team. You'll be embedded in the day-to-day (tracking, dashboards, campaign systems) while also shaping how Marketing measures pipeline generation and CAC as we scale.Why this role matters nowWe're in an active expansion phase: new products, new segments, new channels.  The person in this role will shape how Marketing operates for the next chapter of Ashby's growth.What You'll DoMarketing Campaign Management and AnalyticsImplement and maintain robust tracking systems for marketing campaigns, including proper UTM parameter implementation and lead source attribution in HubSpotLead design and execution of complex marketing automation workflowsBuild and maintain marketing dashboards covering SEO performance, website analytics, lead generation metrics, and campaign effectivenessDeliver regular reports on key marketing metrics and provide data-driven insights to optimize campaign performanceCross-Functional Leadership and StrategyOperate as part of the Revenue Operations organization, aligning Marketing, RevOps, and Business Systems teams around shared marketing operations priorities and company objectivesLead technical implementation of marketing initiatives, ensuring proper setup and executionDevelop and maintain documentation for marketing operations processes and best practicesTrain team members on marketing technology tools and best practicesData Management and ComplianceDevelop and implement data governance frameworks to maintain high-quality marketing dataCreate and manage data segmentation strategies for targeted marketing initiativesEnsure compliance with GDPR, CCPA, and other relevant data privacy regulationsRegularly audit marketing systems and processes to maintain data integrity and securityMarketing Technology and SystemsAct as the dedicated subject matter expert, overseeing lead management processes, automation rulesCollaborate with the Systems and Tooling team on improvements to existing tech stackEvaluate and recommend new marketing technologies to enhance our capabilitiesWhat We're Looking For7+ years of experience in marketing strategy + operations, marketing strategic planning or a similar roleSQL knowledge and experience with data manipulationStrong business acumen and understanding of marketing metrics and reportingAdvanced expertise in marketing automation toolsStrong analytical skills with experience in data analysis and visualizationStrong understanding of marketing automation, lead management, and campaign attributionExperience with web analytics tools (Google Analytics, Adobe Analytics)Knowledge of data privacy regulations and compliance requirementsNice to HaveExperience with business intelligence tools (Heap Analytics, Looker)Project management experienceExperience with API integrations and webhook managementThis role may not be a fit if:You are most interested in the operational side of Marketing Strategy and Planning, and prefer to have hands on systems ownership vs owning strategy and analysisYou want a team to delegate execution to—this is a hands-on, individual-contributor seat with no marketing ops team beneath youYou prefer owning one channel deeply rather than the full technical stack (tracking, automation, reporting, compliance) end to endYou do your best work when requirements are fully specified, rather than when you need to diagnose ambiguous problems and set the KPIs yourselfInterview processRecruiter ScreenHiring Manager InterviewChallenge InterviewFinal Round with multiple key stakeholdersWe’re running an A/B test with our Marketing Strategy role to optimize clarity and candidate response. Both postings (Marketing Strategy & Operations Manager and Marketing Strategy & Planning Manager) feature identical responsibilities, qualifications, and compensation. The only difference is the title. By testing which title resonates more particularly in search, candidate engagement, and application rates, we ensure we're zeroed in on the best fit for each team, without muddying the waters or causing confusion across two similar listings.About AshbyAt Ashby, we’re building the future of enterprise software—starting with a suite of products that empower talent leaders, recruiters, and hiring managers to drive better hiring outcomes with data-informed strategies. We're backed by Y Combinator and top-tier investors like Elad Gil and Lachy Groom. Our customers include global leaders like Snowflake, OpenAI, Shopify, Ramp, and Notion.We’re growing fast—over 100% year-over-year in revenue and we’ve only just scratched the surface of a massive market opportunity. This is your chance to get in early and help shape a category-defining company.Benefits10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks recommended per year.Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us.Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.","2026-09-04T20:45:02.124+00:00",{"jsonldValid":23,"jsonld":26},{"id":65,"slug":66,"title":67,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":13,"employmentType":68,"department":59,"content_html":69,"content_text":70,"years":19,"createdAt":20,"updatedAtISO":51,"postedAtISO":71,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":41,"schema":72},"8c8ebcbea52aec298483b8c5e500f95da4eeaa1d03dfb985c43fa87443aef627","real-time-analyst-americas-at-ashby-aa0c0ae72e","Real Time Analyst - Americas",[15],"\u003Cp>Hi! I'm Allie, Head of Support at Ashby. 👋 As our Support organization scales globally, one of the most critical levers for delivering an exceptional customer experience is making sure we have the right capacity, in the right places, at the right times, without sacrificing flexibility, quality, or humanity.\u003C/p>\u003Cp>We recently hired our first Workforce Management Lead to build the forecasting and capacity-planning foundation for the team. Now we're adding a Real Time Analyst to own the execution layer: turning those forecasts into thoughtful schedules and managing coverage in real time as the day unfolds.\u003C/p>\u003Cp>This is not a traditional call-center WFM role. Our Support team is highly tenured, deeply technical, and made up of thoughtful practitioners who regularly contribute beyond tickets, partnering on projects, enabling self-service, shaping tooling, and influencing product direction. Your job is to keep coverage healthy and SLAs met while protecting the flexibility that lets this team do its best work. You'll treat real-time management as an enabling function, not an adherence-policing exercise.\u003C/p>\u003Cp>This role is for someone who loves the craft of scheduling and the fast pace of intraday management, is energized by live problem-solving, and sees patterns in real-time data that make the whole operation run smoother.\u003C/p>\u003Cp>\u003Cstrong>About This Role\u003C/strong>\u003C/p>\u003Cp>As the Real Time Analyst, you'll own scheduling and real-time analysis (RTA) for a global Support organization. You'll partner closely with our WFM Lead, who owns long-range forecasting and capacity strategy, and translate those plans into practical schedules and live coverage decisions. Day-to-day, you'll monitor how the team is tracking against plan, recommend and make real-time adjustments, and surface the intraday signals that keep us ahead of SLA risk.\u003C/p>\u003Cp>Because our WFM function is still young, you'll have significant influence over how scheduling and RTA operate at Ashby, setting up scalable, humane practices rather than inheriting rigid ones.\u003C/p>\u003Ch1>\u003Cstrong>Role Responsibilities\u003C/strong>\u003C/h1>\u003Ch3>\u003Cstrong>Scheduling and Coverage Design\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Build and maintain global schedules that align required coverage with our headcount, skills, and time zones, translating the WFM Lead's capacity plans into workable day-to-day schedules.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Support Managers to evolve schedules as the team grows, regions expand, and needs change, including managing shift-change and time-off workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design coverage that supports SLA attainment while preserving the flexibility and autonomy our team values.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Account for skill distribution and routing so the right work reaches the right people.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Real-Time Analysis and Intraday Management\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Monitor queues and team activity in real time, tracking how we're pacing against schedule and SLA throughout the day.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Make and recommend live adjustments (re-prioritization, coverage shifts, breaks/offline time) to keep service levels healthy as volume and complexity fluctuate.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Spot intraday risks early and communicate them clearly, coordinating with Support Managers to respond without creating unnecessary alarm.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage real-time exceptions (spikes, outages, unplanned absences) with sound judgment and a calm, collaborative approach.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Data and Insights\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Track team data and behaviors as inputs that improve planning, not as compliance metrics to enforce.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and maintain dashboards that give visibility into coverage health, intraday trends, and emerging risk.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Feed real-world scheduling and RTA learnings back to the WFM Lead to sharpen forecasts and capacity assumptions over time.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Cross-Functional Partnership\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner closely with the WFM Lead, Support Managers, and Support Operations to keep coverage plans aligned with reality.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as a trusted, day-to-day point of contact for coverage questions and live adjustments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advocate for sustainable, human-centered scheduling decisions that scale with the business.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cstrong>Role Requirements\u003C/strong>\u003C/h1>\u003Cp>\u003Cstrong>Scheduling and Real-Time Management Expertise\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Hands-on experience with scheduling and/or real-time/intraday management in a Support, CX, or technical services environment (e.g., WFM Analyst, RTA Analyst, or Scheduling Analyst).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong grasp of coverage strategies, adherence/shrinkage/occupancy/conformance concepts, and how they translate into daily service levels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort making sound real-time decisions with imperfect information and a fast clock.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Systems and Analytical Thinking\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Highly analytical, able to read live data quickly and turn it into clear, actionable adjustments and recommendations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with WFM/scheduling tooling and comfort building or maintaining dashboards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity working with Support metrics and SLAs in a nuanced, non-mechanical way.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Collaborative and People-Centered\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Deep respect for the expertise of Support professionals and an appreciation for flexible, trust-based environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong communicator who can flag risk and coordinate live adjustments without reading as \"policing.\"\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfortable partnering across managers and levels, and taking direction from the WFM Lead on strategy while owning the execution.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You Should Apply If:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You love the craft of scheduling and the pace of real-time coverage management.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You see WFM as an enabling function, not a policing one.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're energized by live problem-solving and making quick, well-reasoned calls under pressure.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're excited to partner with experienced, technical Support professionals who value autonomy and impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You want to help shape how scheduling and RTA operate as Support scales, while partnering with a WFM Lead who owns the forecasting foundation.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You May Not Want to Apply If:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You're looking for a traditional Support environment focused primarily on adherence enforcement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You want to own long-range forecasting and capacity strategy end-to-end (that sits with our WFM Lead; this role is the scheduling + RTA partner to it).\u003C/p>\u003C/li>\u003Cli>\u003Cp>You prefer fixed rules and static models over iteration, flexibility, and real-time judgment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're uncomfortable operating in ambiguity or building structure where none yet exists.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You believe there's one \"correct\" way to staff or schedule Support.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>About Ashby\u003C/strong>\u003C/h2>\u003Cp>We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: \u003Cu>https://www.ashbyhq.com/\u003Cbr>\u003Cbr>\u003C/u>We are well-funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We publicly launched in October 2022 and are working with amazing companies we're proud to partner with.\u003Cbr>\u003Cbr>We’ve built an incredible team and exceptional product over the past few years, and we truly are just getting started. In short, this is the perfect time to join 🚀\u003C/p>\u003Ch2>\u003Cstrong>About Go To Market\u003C/strong>\u003C/h2>\u003Cp>Our Support team is a part of our Customer Success department, and thus is a part of our Go To Market function. Here are a few points that should give you an idea of what it is like to work with us:\u003C/p>\u003Cul>\u003Cli>\u003Cp>We spend a lot of time building best-in-class products, since we believe a highly differentiated product is easier to sell.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers (we hope our 9.8 Support rating on G2 signals this).\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>We strongly believe that small teams with very talented people and the right work environment deliver much high performance and we're built accordingly.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Interview Process\u003C/strong>\u003C/h2>\u003Cp>Our interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Intro Call with Recruiting\u003C/strong> - 30 Minutes\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Hiring Manager Interview\u003C/strong> - 45-60 Minutes\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Take Home Assessment\u003C/strong> - 1 week to complete\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Final Round interview \u003C/strong>- 2 hours\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Benefits\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive compensation is offered.\u003C/p>\u003C/li>\u003Cli>\u003Cp>10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅\u003C/p>\u003C/li>\u003Cli>\u003Cp>Twelve weeks of fully paid family leave in the US\u003Cem>.\u003C/em> We plan to expand this to employees in other countries as situations arise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>$100/month education budget with more expensive items (like conferences) covered with manager approval\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","Hi! I'm Allie, Head of Support at Ashby. 👋 As our Support organization scales globally, one of the most critical levers for delivering an exceptional customer experience is making sure we have the right capacity, in the right places, at the right times, without sacrificing flexibility, quality, or humanity.We recently hired our first Workforce Management Lead to build the forecasting and capacity-planning foundation for the team. Now we're adding a Real Time Analyst to own the execution layer: turning those forecasts into thoughtful schedules and managing coverage in real time as the day unfolds.This is not a traditional call-center WFM role. Our Support team is highly tenured, deeply technical, and made up of thoughtful practitioners who regularly contribute beyond tickets, partnering on projects, enabling self-service, shaping tooling, and influencing product direction. Your job is to keep coverage healthy and SLAs met while protecting the flexibility that lets this team do its best work. You'll treat real-time management as an enabling function, not an adherence-policing exercise.This role is for someone who loves the craft of scheduling and the fast pace of intraday management, is energized by live problem-solving, and sees patterns in real-time data that make the whole operation run smoother.About This RoleAs the Real Time Analyst, you'll own scheduling and real-time analysis (RTA) for a global Support organization. You'll partner closely with our WFM Lead, who owns long-range forecasting and capacity strategy, and translate those plans into practical schedules and live coverage decisions. Day-to-day, you'll monitor how the team is tracking against plan, recommend and make real-time adjustments, and surface the intraday signals that keep us ahead of SLA risk.Because our WFM function is still young, you'll have significant influence over how scheduling and RTA operate at Ashby, setting up scalable, humane practices rather than inheriting rigid ones.Role ResponsibilitiesScheduling and Coverage DesignBuild and maintain global schedules that align required coverage with our headcount, skills, and time zones, translating the WFM Lead's capacity plans into workable day-to-day schedules.Partner with Support Managers to evolve schedules as the team grows, regions expand, and needs change, including managing shift-change and time-off workflows.Design coverage that supports SLA attainment while preserving the flexibility and autonomy our team values.Account for skill distribution and routing so the right work reaches the right people.Real-Time Analysis and Intraday ManagementMonitor queues and team activity in real time, tracking how we're pacing against schedule and SLA throughout the day.Make and recommend live adjustments (re-prioritization, coverage shifts, breaks/offline time) to keep service levels healthy as volume and complexity fluctuate.Spot intraday risks early and communicate them clearly, coordinating with Support Managers to respond without creating unnecessary alarm.Manage real-time exceptions (spikes, outages, unplanned absences) with sound judgment and a calm, collaborative approach.Data and InsightsTrack team data and behaviors as inputs that improve planning, not as compliance metrics to enforce.Build and maintain dashboards that give visibility into coverage health, intraday trends, and emerging risk.Feed real-world scheduling and RTA learnings back to the WFM Lead to sharpen forecasts and capacity assumptions over time.Cross-Functional PartnershipPartner closely with the WFM Lead, Support Managers, and Support Operations to keep coverage plans aligned with reality.Act as a trusted, day-to-day point of contact for coverage questions and live adjustments.Advocate for sustainable, human-centered scheduling decisions that scale with the business.Role RequirementsScheduling and Real-Time Management ExpertiseHands-on experience with scheduling and/or real-time/intraday management in a Support, CX, or technical services environment (e.g., WFM Analyst, RTA Analyst, or Scheduling Analyst).Strong grasp of coverage strategies, adherence/shrinkage/occupancy/conformance concepts, and how they translate into daily service levels.Comfort making sound real-time decisions with imperfect information and a fast clock.Systems and Analytical ThinkingHighly analytical, able to read live data quickly and turn it into clear, actionable adjustments and recommendations.Experience with WFM/scheduling tooling and comfort building or maintaining dashboards.Familiarity working with Support metrics and SLAs in a nuanced, non-mechanical way.Collaborative and People-CenteredDeep respect for the expertise of Support professionals and an appreciation for flexible, trust-based environments.Strong communicator who can flag risk and coordinate live adjustments without reading as \"policing.\"Comfortable partnering across managers and levels, and taking direction from the WFM Lead on strategy while owning the execution.You Should Apply If:You love the craft of scheduling and the pace of real-time coverage management.You see WFM as an enabling function, not a policing one.You're energized by live problem-solving and making quick, well-reasoned calls under pressure.You're excited to partner with experienced, technical Support professionals who value autonomy and impact.You want to help shape how scheduling and RTA operate as Support scales, while partnering with a WFM Lead who owns the forecasting foundation.You May Not Want to Apply If:You're looking for a traditional Support environment focused primarily on adherence enforcement.You want to own long-range forecasting and capacity strategy end-to-end (that sits with our WFM Lead; this role is the scheduling + RTA partner to it).You prefer fixed rules and static models over iteration, flexibility, and real-time judgment.You're uncomfortable operating in ambiguity or building structure where none yet exists.You believe there's one \"correct\" way to staff or schedule Support.About AshbyWe’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring managers run their hiring process significantly better. Learn more on our website: https://www.ashbyhq.com/We are well-funded and backed by great investors, including Y Combinator, Elad Gil and Lachy Groom. We publicly launched in October 2022 and are working with amazing companies we're proud to partner with.We’ve built an incredible team and exceptional product over the past few years, and we truly are just getting started. In short, this is the perfect time to join 🚀About Go To MarketOur Support team is a part of our Customer Success department, and thus is a part of our Go To Market function. Here are a few points that should give you an idea of what it is like to work with us:We spend a lot of time building best-in-class products, since we believe a highly differentiated product is easier to sell.We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers (we hope our 9.8 Support rating on G2 signals this).We strongly believe that small teams with very talented people and the right work environment deliver much high performance and we're built accordingly.Interview ProcessOur interview process is thorough — we aim to ensure each person that joins the team is the right fit for Ashby and will provide ample information for you to assess if Ashby is the right fit for you. The process for this role is as follows:Intro Call with Recruiting - 30 MinutesHiring Manager Interview - 45-60 MinutesTake Home Assessment - 1 week to completeFinal Round interview - 2 hoursBenefitsYou’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.Competitive compensation is offered.10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approvalAshby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.","2026-09-03T22:24:07.368+00:00",{"jsonldValid":23,"jsonld":26},{"id":74,"slug":75,"title":76,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":13,"employmentType":77,"department":78,"content_html":79,"content_text":80,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":81,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":41,"schema":82},"04c9281b6cbd7424cf99dd79cb082023ef27c47c7bd2352f7cfe43caaf94d61d","smb-customer-success-manager-americas-at-ashby-71d6a2a947","SMB Customer Success Manager - Americas",[15],"Customer Success","\u003Cp>Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out the onboarding and success functions across our entire startup segment. Today, we’re a team of fifteen spanning across the US, Canada, and EMEA. I am so excited to be hiring another \u003Cstrong>SMB Customer Success Manager \u003C/strong>in the US or Canada 🎉.\u003C/p>\u003Cp>\u003Cbr>Our \u003Cstrong>SMB Customer Success Team\u003C/strong> serves our early-stage customers programmatically. These customers are special to us because they aren’t just learning our software; they are learning how to build hiring excellence into the DNA of their growing organizations.\u003Cbr>\u003Cbr>Our \u003Cstrong>SMB Customer Success Managers\u003C/strong> create high-quality onboarding materials, documentation, and e-webinars that enable our customers to get up and running independently. They also jump in to assist via email and customer calls when needed. This is a mid-level role, so we require at least 2 years of experience as a full-time SMB Customer Success Manager, Account Manager, or Program Manager. \u003Cbr>\u003Cbr>In this role, you’ll take ownership of a book of customers for whom you’d be the main point of contact in our shared inbox and hop on customer calls per our SLAs. You’ll also take ownership of medium and large projects that are core to our team’s operations. Existing projects our team has taken on include:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Building an in-app onboarding experience using Amplitude\u003C/p>\u003C/li>\u003Cli>\u003Cp>Creation of a live, foundational webinar series + recorded content\u003C/p>\u003C/li>\u003Cli>\u003Cp>Building retention best practices into our engagement with customers that extend well beyond just onboarding\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>You should apply if:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You have \u003Cstrong>2+ years\u003C/strong> of customer-facing experience supporting a complex and rapidly evolving product (for complexity, think tools like Zapier, HubSpot, and Acuity Scheduling).\u003C/p>\u003C/li>\u003Cli>\u003Cp>You enjoy becoming a subject matter and product expert to help deliver excellent experiences when assisting our customers in solving complex challenges. Oftentimes, there will be multiple solutions to any given challenge and you enjoy getting in the weeds with customers to figure out what exactly they need to suggest the best path forward.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You’re skilled at defining the scope of problems and creating comprehensive solutions independently and collaboratively. With a complex product comes complex problems - you are excellent at identifying an issue, mapping multiple paths forward, and taking action based on principled thinking.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You possess keen attention to detail, ensuring your email and live responses are thorough, clear, and empathetic along the way. Solving the problem is sometimes only half the battle - you are gifted in extracting only the necessary details that our customers or our team members need to solve a problem.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You have strong written and verbal communication skills. You effectively communicate with diverse user groups, whether partnering with an experienced TA leader developing the recruiting function at a Series A startup or instructing individuals who are new to recruiting SaaS tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You are curious—both in addressing customers and creating solutions that improve our workflows. You seek the answers beyond what’s on the surface. Sometimes an answer to a problem may not be obvious at surface level, but you enjoy digging into customer use cases to learn more about their process so you can suggest the best path(s) forward.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>You should not apply if:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You’d prefer to work one-on-one with a small book of customers. The SMB CS Team at Ashby uses a pooled approach (1:many) to allow us to be agile in customer interactions and ensure they have access to the resources they need when they need them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You feel like the customer journey ends once a customer is onboarded. This role may not be right for you if you’re not excited to partner long-term with customers, including ongoing engagement that drives best practices in revenue retention for us and excellent best practices in Ashby for our customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You don’t enjoy problem-solving. Often, we’re called on to assist customers in solving complex challenges that could have multiple solutions. If you don’t like the idea of problem-solving and troubleshooting what feature works best for companies at varying levels of maturity, then this role may not be right for you.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You don’t like projects. A staple of our SMB Customer Success team is that we’ve developed internal processes that allow us to balance our customer interactions with project work that helps drive positive outcomes for our customers and internal teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You are not keen on speaking up or acting when you see something that could be improved. Our product and internal processes are rapidly changing. This means that we rely heavily on our team members to identify processes/practices that have grown stale and to offer more effective alternatives.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>About Ashby Customer Success\u003C/strong>\u003C/h2>\u003Ch2>Ashby Customer Success comprises five teams:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Product Support\u003C/p>\u003C/li>\u003Cli>\u003Cp>SMB Customer Success\u003C/p>\u003C/li>\u003Cli>\u003Cp>High Touch Customer Success\u003C/p>\u003C/li>\u003Cli>\u003Cp>Recruiting Operations & Professional Services\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contracts Management\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Here are a few points that should give you an idea of what it is like to work with us:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Our Engineering, Product, and Design teams spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell.\u003C/p>\u003C/li>\u003Cli>\u003Cp>As they do that, our GTM teams spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Interview Process\u003C/strong>\u003C/h2>\u003Cp>Our interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Initial Screen Interview \u003C/strong>- 20-30 minutes\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Hiring Manager Interview\u003C/strong> - 45 minutes\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Take Home Assessment\u003C/strong> - 1 week to complete\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Panel Interview\u003C/strong> - 2 hours\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Onboarding Process\u003C/strong>\u003C/h2>\u003Cp>Ashby is a highly complex product, and we invest a lot of time in ensuring our team members are experts on the platform. Your first 30 days will be largely focused on learning the finer points of the products; you may not respond directly to a customer in that time but don’t worry, you’ll be plenty busy learning!\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Within your first 30 days\u003C/strong>, you’ll have a strong foundation on the Ashby product and will have your first accounts assigned to you.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Within your first 60 days\u003C/strong>, you’ll shadow your peers and take your first customer calls.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Within your first 90 days\u003C/strong>, you’ll have a book of customers, and we’ll start to explore key areas of ownership for you.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Benefits\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>10-year exercise window for stock options.\u003C/strong> You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Unlimited PTO with four weeks recommended per year.\u003C/strong> Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Twelve weeks of fully paid family leave in the US\u003C/strong>\u003Cem>\u003Cstrong>.\u003C/strong>\u003C/em> We plan to expand this to employees in other countries as situations arise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Generous equipment, software, and office furniture budget.\u003C/strong> Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>$100/month education budget\u003C/strong> with more expensive items (like conferences) covered with manager approval.\u003C/p>\u003C/li>\u003Cli>\u003Cp>If you’re in the US, \u003Cstrong>top-notch health insurance for you and your dependents\u003C/strong>, with all premiums covered by us.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up.\u003Cbr>\u003Cbr>If you’ve read this far, thank you, and I hope this all excites you enough to complete an application! Please note that we’ll contact you via your application's email address to keep things fair. Reaching out through other platforms will not change the priority of your application. Whether we move forward together or not, I wish you all the best in your job search!\u003C/p>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","Hello! I’m Jared 👋 I joined Ashby four years ago as the first member of the Startup Customer Success team. Since then, I have been a part of building out the onboarding and success functions across our entire startup segment. Today, we’re a team of fifteen spanning across the US, Canada, and EMEA. I am so excited to be hiring another SMB Customer Success Manager in the US or Canada 🎉.Our SMB Customer Success Team serves our early-stage customers programmatically. These customers are special to us because they aren’t just learning our software; they are learning how to build hiring excellence into the DNA of their growing organizations.Our SMB Customer Success Managers create high-quality onboarding materials, documentation, and e-webinars that enable our customers to get up and running independently. They also jump in to assist via email and customer calls when needed. This is a mid-level role, so we require at least 2 years of experience as a full-time SMB Customer Success Manager, Account Manager, or Program Manager. In this role, you’ll take ownership of a book of customers for whom you’d be the main point of contact in our shared inbox and hop on customer calls per our SLAs. You’ll also take ownership of medium and large projects that are core to our team’s operations. Existing projects our team has taken on include:Building an in-app onboarding experience using AmplitudeCreation of a live, foundational webinar series + recorded contentBuilding retention best practices into our engagement with customers that extend well beyond just onboardingYou should apply if:You have 2+ years of customer-facing experience supporting a complex and rapidly evolving product (for complexity, think tools like Zapier, HubSpot, and Acuity Scheduling).You enjoy becoming a subject matter and product expert to help deliver excellent experiences when assisting our customers in solving complex challenges. Oftentimes, there will be multiple solutions to any given challenge and you enjoy getting in the weeds with customers to figure out what exactly they need to suggest the best path forward.You’re skilled at defining the scope of problems and creating comprehensive solutions independently and collaboratively. With a complex product comes complex problems - you are excellent at identifying an issue, mapping multiple paths forward, and taking action based on principled thinking.You possess keen attention to detail, ensuring your email and live responses are thorough, clear, and empathetic along the way. Solving the problem is sometimes only half the battle - you are gifted in extracting only the necessary details that our customers or our team members need to solve a problem.You have strong written and verbal communication skills. You effectively communicate with diverse user groups, whether partnering with an experienced TA leader developing the recruiting function at a Series A startup or instructing individuals who are new to recruiting SaaS tools.You are curious—both in addressing customers and creating solutions that improve our workflows. You seek the answers beyond what’s on the surface. Sometimes an answer to a problem may not be obvious at surface level, but you enjoy digging into customer use cases to learn more about their process so you can suggest the best path(s) forward.You should not apply if:You’d prefer to work one-on-one with a small book of customers. The SMB CS Team at Ashby uses a pooled approach (1:many) to allow us to be agile in customer interactions and ensure they have access to the resources they need when they need them.You feel like the customer journey ends once a customer is onboarded. This role may not be right for you if you’re not excited to partner long-term with customers, including ongoing engagement that drives best practices in revenue retention for us and excellent best practices in Ashby for our customers.You don’t enjoy problem-solving. Often, we’re called on to assist customers in solving complex challenges that could have multiple solutions. If you don’t like the idea of problem-solving and troubleshooting what feature works best for companies at varying levels of maturity, then this role may not be right for you.You don’t like projects. A staple of our SMB Customer Success team is that we’ve developed internal processes that allow us to balance our customer interactions with project work that helps drive positive outcomes for our customers and internal teams.You are not keen on speaking up or acting when you see something that could be improved. Our product and internal processes are rapidly changing. This means that we rely heavily on our team members to identify processes/practices that have grown stale and to offer more effective alternatives.About Ashby Customer SuccessAshby Customer Success comprises five teams:Product SupportSMB Customer SuccessHigh Touch Customer SuccessRecruiting Operations & Professional ServicesContracts ManagementHere are a few points that should give you an idea of what it is like to work with us:Our Engineering, Product, and Design teams spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell.As they do that, our GTM teams spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers.We strongly believe small teams with talented people and the right work environment deliver much better performance than large headcounts.Interview ProcessOur interview process is thorough — we aim to ensure each person joining the team is the right fit for Ashby and will provide ample information to assess if Ashby is the right fit for you. The process for this role is as follows:Initial Screen Interview - 20-30 minutesHiring Manager Interview - 45 minutesTake Home Assessment - 1 week to completePanel Interview - 2 hoursOnboarding ProcessAshby is a highly complex product, and we invest a lot of time in ensuring our team members are experts on the platform. Your first 30 days will be largely focused on learning the finer points of the products; you may not respond directly to a customer in that time but don’t worry, you’ll be plenty busy learning!Within your first 30 days, you’ll have a strong foundation on the Ashby product and will have your first accounts assigned to you.Within your first 60 days, you’ll shadow your peers and take your first customer calls.Within your first 90 days, you’ll have a book of customers, and we’ll start to explore key areas of ownership for you.Benefits10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅.Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us.Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up.If you’ve read this far, thank you, and I hope this all excites you enough to complete an application! Please note that we’ll contact you via your application's email address to keep things fair. Reaching out through other platforms will not change the priority of your application. Whether we move forward together or not, I wish you all the best in your job search!Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.","2026-09-04T18:22:13.216+00:00",{"jsonldValid":23,"jsonld":26},{"id":84,"slug":85,"title":86,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":13,"employmentType":87,"department":88,"content_html":89,"content_text":90,"years":19,"createdAt":20,"updatedAtISO":39,"postedAtISO":91,"hasSalary":23,"salaryMin":19,"salaryMax":19,"currency":41,"schema":92},"6acacb5c855419b5e60779720b260de504ec812432d8d4969eed2d39e46a7e7e","sr-product-marketing-manager-enterprise-at-ashby-a91064298e","Sr. Product Marketing Manager, Enterprise",[15],"Product","\u003Cp>Hi 👋 I’m Rosalia, and I look after our Product Marketing team at Ashby. I started my career in Product Marketing and helped build the Sales Enablement function at HubSpot during its journey from startup to IPO. Since then, I've worked across RevOps and Customer Marketing at Procore and Meta, partnering with incredible teams to bring differentiated products to market. I first heard of Ashby through our Head of Content, Anum, with whom I'd spent those early days at HubSpot, and was inspired by the level of thoughtfulness and operating principles I saw and read about. I joined Ashby in April of 2024 to lead Product Marketing, thrilled to build something meaningful with people I admire, and to help shape the future of hiring in a way that's thoughtful, effective, and human.\u003C/p>\u003Cp>We're a small team with high standards and mutual respect for our teammates and community. The way we do Product Marketing at Ashby reflects that, all with a good dose of fun 🎉. We value clarity over cleverness, lean into autonomy, and treat writing well and first-principles thinking as core parts of the job. We avoid jargon, favor plain English, and focus on helping customers and prospects genuinely understand what our product does and how it can help them.\u003C/p>\u003Cp>\u003Cstrong>What we’re looking for\u003C/strong>\u003C/p>\u003Cp>We're looking for a \u003Cstrong>Senior Product Marketing Manager\u003C/strong> to own our \u003Cstrong>Enterprise narrative, content \u003C/strong>and\u003Cstrong> enable our go-to-market teams \u003C/strong>with clarity and confidence.\u003C/p>\u003Cp>This includes the messaging, content, and sales support that helps us win and grow our largest, most complex customers. This role is about deeply understanding what it takes to sell and support Ashby at the Enterprise level: longer sales cycles, more sophisticated buying committees, and a much wider set of stakeholders (Finance, Legal, Analysts, Heads of Talent, RecOps, and more).\u003C/p>\u003Cp>You'll partner closely with our Director of Product Marketing to make sure Enterprise messaging ladders up to Ashby's overarching company narrative, while you go deep on what makes that narrative land specifically with Enterprise and upper mid-market buyers. You will synthesize inputs from customer research, product direction, market dynamics, and company vision into clear, compelling narratives that scale across the segment.\u003C/p>\u003Cp>You’ll work hand-in-hand with Solutions Engineers and Sales Leaders to drive success within the segment, as well as collaborate with other marketing teams such as our Content & Community, Demand Gen, Events and Partnerships, to influence campaigns for the Enterprise segment.\u003C/p>\u003Cp>This role is a great fit for someone who loves to problem-solve through complexity, enjoys working with sophisticated buyers, and wants to own a full segment end-to-end.\u003C/p>\u003Cp>\u003Cstrong>Your Background\u003C/strong>\u003C/p>\u003Cp>There's no perfect path into this role. We're open to a variety of backgrounds, including:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Product Marketing\u003C/p>\u003C/li>\u003Cli>\u003Cp>Sales Enablement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive Intelligence\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solutions Consulting or Sales Engineering\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Own Enterprise segment narrative development\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Conduct deep research and develop messaging for the full Enterprise buying committee: Finance, Legal, Analysts, Heads of Talent, RecOps, and other stakeholders that don't show up the same way in smaller segments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate Ashby's company-level narrative into a story that resonates with Enterprise and upper mid-market buyers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maintain the Enterprise messaging framework that empowers Sales, Solutions Engineering, and Customer Success to communicate, sell and service Ashby’s differentiation with confidence.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Be a strategic partner to Enterprise sales\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner deeply with Sales Leadership and Solutions Engineering to identify opportunities within the segment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop Enterprise-specific enablement and build campaigns and materials that support the Enterprise sales process.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as the source of truth and connective tissue between Marketing, CS, and Sales on how to speak to the Enterprise buyer, overall messaging and collateral\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver well-crafted trainings to sales in collaboration with other sales-supporting teams to move forward audience positioning and other key initiatives.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Develop Enterprise-specific content\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the content and collateral that's unique to Enterprise: case studies, decks, one-pagers, and campaigns, including 1-1 and 1-to-few ABM built for this buyer set.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support TCO reports and ROI content that help Enterprise buyers and champions justify Ashby internally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Make sure CS, Sales, and Marketing are aligned and working from the same Enterprise messaging.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Examples of Projects You'll Work On\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Support Enterprise ABM initiatives:\u003C/strong> Support enterprise messaging for the marketing ABM program with the content, and compelling creative campaigns that support 1-1 and 1-to-few messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Analyst Relations Briefs: \u003C/strong>Partnering with Analyst Relations to prepare and brief analysts and press on Ashby’s offerings.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Sales Leadership Strategic Initiatives: \u003C/strong>Work with Sales Leadership to translate big ideas and top company priorities into actionable assets, initiatives and roll outs that the Sales Team can use to drive deals forward.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Enterprise buying committee messaging:\u003C/strong> Build out messaging tailored to secondary Enterprise stakeholders (Legal, Analysts, RecOps) who influence but don't lead the buying process.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Enterprise sales deck refresh:\u003C/strong> Partner with Sales leadership to refresh the core Enterprise pitch as our narrative evolves.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cross-functional alignment:\u003C/strong> Make sure CS, Sales, and Marketing are aligned and using the same Enterprise messaging as new campaigns roll out.\u003Cbr>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You Might Be a Fit If You ...\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Love the complexity of Enterprise buying: multiple stakeholders, longer cycles, higher stakes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Are a confident writer who can flex a company narrative to resonate with a more sophisticated, skeptical buyer.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Are comfortable owning your own copy and collaborating with design to produce polished, Enterprise-grade assets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Like partnering closely with Sales and being in the room for their biggest deals.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You Might Not Be a Fit If ...\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>You are drained by ambiguity or unsolved problems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You don't love the enablement aspects of product marketing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You'd rather work on message development in the abstract than get into the weeds of a specific deal or buyer.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You are not a confident writer and storyteller.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\u003Cp>At Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety:\u003C/p>\u003Cul>\u003Cli>\u003Cp>30 min: Recruiter Screen with Talent Team\u003C/p>\u003C/li>\u003Cli>\u003Cp>45 min: Interview with Hiring Manager (Rosalia)\u003C/p>\u003C/li>\u003Cli>\u003Cp>30 min: Interview with Marketing \u003C/p>\u003C/li>\u003Cli>\u003Cp>Assignment\u003C/p>\u003C/li>\u003Cli>\u003Cp>Final Round with key stakeholders\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Benefits\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>You’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive compensation is offered.\u003C/p>\u003C/li>\u003Cli>\u003Cp>10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅\u003C/p>\u003C/li>\u003Cli>\u003Cp>Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!\u003C/p>\u003C/li>\u003Cli>\u003Cp>$100/month education budget with more expensive items (like conferences) covered with manager approval.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. We hope that excites you enough to apply\u003C/p>\u003Cp>\u003Cem>Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.\u003C/em>\u003C/p>","Hi 👋 I’m Rosalia, and I look after our Product Marketing team at Ashby. I started my career in Product Marketing and helped build the Sales Enablement function at HubSpot during its journey from startup to IPO. Since then, I've worked across RevOps and Customer Marketing at Procore and Meta, partnering with incredible teams to bring differentiated products to market. I first heard of Ashby through our Head of Content, Anum, with whom I'd spent those early days at HubSpot, and was inspired by the level of thoughtfulness and operating principles I saw and read about. I joined Ashby in April of 2024 to lead Product Marketing, thrilled to build something meaningful with people I admire, and to help shape the future of hiring in a way that's thoughtful, effective, and human.We're a small team with high standards and mutual respect for our teammates and community. The way we do Product Marketing at Ashby reflects that, all with a good dose of fun 🎉. We value clarity over cleverness, lean into autonomy, and treat writing well and first-principles thinking as core parts of the job. We avoid jargon, favor plain English, and focus on helping customers and prospects genuinely understand what our product does and how it can help them.What we’re looking forWe're looking for a Senior Product Marketing Manager to own our Enterprise narrative, content and enable our go-to-market teams with clarity and confidence.This includes the messaging, content, and sales support that helps us win and grow our largest, most complex customers. This role is about deeply understanding what it takes to sell and support Ashby at the Enterprise level: longer sales cycles, more sophisticated buying committees, and a much wider set of stakeholders (Finance, Legal, Analysts, Heads of Talent, RecOps, and more).You'll partner closely with our Director of Product Marketing to make sure Enterprise messaging ladders up to Ashby's overarching company narrative, while you go deep on what makes that narrative land specifically with Enterprise and upper mid-market buyers. You will synthesize inputs from customer research, product direction, market dynamics, and company vision into clear, compelling narratives that scale across the segment.You’ll work hand-in-hand with Solutions Engineers and Sales Leaders to drive success within the segment, as well as collaborate with other marketing teams such as our Content & Community, Demand Gen, Events and Partnerships, to influence campaigns for the Enterprise segment.This role is a great fit for someone who loves to problem-solve through complexity, enjoys working with sophisticated buyers, and wants to own a full segment end-to-end.Your BackgroundThere's no perfect path into this role. We're open to a variety of backgrounds, including:Product MarketingSales EnablementCompetitive IntelligenceSolutions Consulting or Sales EngineeringWhat You’ll DoOwn Enterprise segment narrative developmentConduct deep research and develop messaging for the full Enterprise buying committee: Finance, Legal, Analysts, Heads of Talent, RecOps, and other stakeholders that don't show up the same way in smaller segments.Translate Ashby's company-level narrative into a story that resonates with Enterprise and upper mid-market buyers.Maintain the Enterprise messaging framework that empowers Sales, Solutions Engineering, and Customer Success to communicate, sell and service Ashby’s differentiation with confidence.Be a strategic partner to Enterprise salesPartner deeply with Sales Leadership and Solutions Engineering to identify opportunities within the segmentDevelop Enterprise-specific enablement and build campaigns and materials that support the Enterprise sales process.Act as the source of truth and connective tissue between Marketing, CS, and Sales on how to speak to the Enterprise buyer, overall messaging and collateralDeliver well-crafted trainings to sales in collaboration with other sales-supporting teams to move forward audience positioning and other key initiatives.Develop Enterprise-specific contentOwn the content and collateral that's unique to Enterprise: case studies, decks, one-pagers, and campaigns, including 1-1 and 1-to-few ABM built for this buyer set.Support TCO reports and ROI content that help Enterprise buyers and champions justify Ashby internally.Make sure CS, Sales, and Marketing are aligned and working from the same Enterprise messaging.Examples of Projects You'll Work OnSupport Enterprise ABM initiatives: Support enterprise messaging for the marketing ABM program with the content, and compelling creative campaigns that support 1-1 and 1-to-few messaging.Analyst Relations Briefs: Partnering with Analyst Relations to prepare and brief analysts and press on Ashby’s offerings.Sales Leadership Strategic Initiatives: Work with Sales Leadership to translate big ideas and top company priorities into actionable assets, initiatives and roll outs that the Sales Team can use to drive deals forward.Enterprise buying committee messaging: Build out messaging tailored to secondary Enterprise stakeholders (Legal, Analysts, RecOps) who influence but don't lead the buying process.Enterprise sales deck refresh: Partner with Sales leadership to refresh the core Enterprise pitch as our narrative evolves.Cross-functional alignment: Make sure CS, Sales, and Marketing are aligned and using the same Enterprise messaging as new campaigns roll out.You Might Be a Fit If You ...Love the complexity of Enterprise buying: multiple stakeholders, longer cycles, higher stakes.Are a confident writer who can flex a company narrative to resonate with a more sophisticated, skeptical buyer.Are comfortable owning your own copy and collaborating with design to produce polished, Enterprise-grade assets.Like partnering closely with Sales and being in the room for their biggest deals.You Might Not Be a Fit If ...You are drained by ambiguity or unsolved problems.You don't love the enablement aspects of product marketing.You'd rather work on message development in the abstract than get into the weeds of a specific deal or buyer.You are not a confident writer and storyteller.Interview ProcessAt Ashby, our team and interview process want to help you show your best self. Our interview process is structured to get to know you and your career as well as empower you with insight into our key focus areas. Here is the process in its entirety:30 min: Recruiter Screen with Talent Team45 min: Interview with Hiring Manager (Rosalia)30 min: Interview with Marketing AssignmentFinal Round with key stakeholdersBenefitsYou’ll get the time to do things the right way; we put a lot of emphasis on high quality work and avoid quick hacks as much as possible.Competitive compensation is offered.10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable.Unlimited PTO with four weeks is recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!$100/month education budget with more expensive items (like conferences) covered with manager approval.Ashby’s success hinges on hiring great people and creating an environment where we can be happy, feel challenged, and do our best work. We’re being deliberate about building that environment from the ground up. We hope that excites you enough to applyAshby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.","2026-08-26T00:06:16.205+00:00",{"jsonldValid":23,"jsonld":26},1789910274575]