[{"data":1,"prerenderedAt":112},["ShallowReactive",2],{"$fhhkDRJz-oDSsDbbbUCicUvYgD_XiC-VY3qaPy-7Co3g":3,"$fO5MMmKj3PT4z1pGCIpO37SCxC0P8mXnckv7bXIQX80E":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"58a6295ff809ed83300b031c9b70cec946d4d9f0416273b27d16bbb88f7a1ee1","enterprise-customer-success-manager-at-deliverect-be1ff09126","Enterprise Customer Success Manager","Deliverect","https://cdn.jobboardwise.com/logo/deliverect.com","The global expert in food tech","Hospitality","Toronto","Canada",false,[16],"Full-time","Customer Success","\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Ch2>\u003Cstrong>Department Focus:\u003C/strong>\u003C/h2>\n\nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n\n\u003Ch2>\u003Cstrong>Your Impact:\u003C/strong>\u003C/h2>\n\n\u003Cp>As an Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.\u003C/p>\n\u003Cbr>\u003Ch2>Important information\u003C/h2>\n\n\u003Cli>Fluency in English is required, with strong written and verbal communication skills being essential.\u003C/li>\n\u003Cli>French language skills would be considered a strong asset. \u003C/li>\n\u003Cli>This is a full-time, hybrid role working 1 week per month in the Toronto Office\u003C/li>\n\u003Cli>The expected annual OTE for the role is between $105,000 CAD and $133,000 CAD.\u003C/li>\n\u003Cli>This position is for an existing vacancy. \u003C/li>\n\n\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\u003Cli>\n\u003Cp>Design and execute clear client retention goals that demonstrate the measurable value of the Deliverect product to enterprise business operations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Monitor client milestones for software implementation, serving as the subject-matter expert from initial setup through advanced feature navigation.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Utilize data-driven insights to provide high-level reporting that showcases how Deliverect improves customer profitability and operational efficiency.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify upsell opportunities for new features and products by deeply understanding unique client needs throughout the relationship lifecycle.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Build and maintain strong, consultative relationships with key stakeholders.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Develop tailored presentations and educational materials to effectively communicate product value to diverse internal and external audiences.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Review customer feedback and concerns proactively to drive continuous improvement in the enterprise customer experience.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate closely with internal teams, including Sales and Product, to ensure seamless execution of high-priority projects and client satisfaction.\u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>What you will bring:\u003C/h2>\n\n\u003Cli>\n\u003Cp>3+ years of experience in Customer Success (B2B/B2C) or Account Management, preferably within a fast-paced SaaS environment\u003Csup>\u003C/sup>.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven proficiency with industry tools such as Planhat (CSP), HubSpot (CRM), Google Suite, Slack, and Zoom.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong technical aptitude with the ability to grasp new software applications quickly and translate technical concepts for business decision-makers.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Exceptional communication and interpersonal skills, with the ability to foster positive relationships via phone, email, and video.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Demonstrated experience in project management, including the ability to manage multiple tasks and solve complex problems under pressure\u003Csup>\u003C/sup>.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>A solutions-driven mindset with a commitment to customer success and a positive approach to organizational challenges\u003Csup>\u003C/sup>.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Relevant degree or equivalent work experience, along with a background in SaaS sales\u003Csup>\u003C/sup>\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Fluency in French is highly beneficial for our North American market.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Prior experience with POS systems, hospitality, or food-tech landscapes is considered a strong asset\u003Csup>\u003C/sup>.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market. Your Impact: As an Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health. Important information Fluency in English is required, with strong written and verbal communication skills being essential. French language skills would be considered a strong asset. This is a full-time, hybrid role working 1 week per month in the Toronto Office The expected annual OTE for the role is between $105,000 CAD and $133,000 CAD. This position is for an existing vacancy. What you will do: Design and execute clear client retention goals that demonstrate the measurable value of the Deliverect product to enterprise business operations. Monitor client milestones for software implementation, serving as the subject-matter expert from initial setup through advanced feature navigation. Utilize data-driven insights to provide high-level reporting that showcases how Deliverect improves customer profitability and operational efficiency. Identify upsell opportunities for new features and products by deeply understanding unique client needs throughout the relationship lifecycle. Build and maintain strong, consultative relationships with key stakeholders. Develop tailored presentations and educational materials to effectively communicate product value to diverse internal and external audiences. Review customer feedback and concerns proactively to drive continuous improvement in the enterprise customer experience. Collaborate closely with internal teams, including Sales and Product, to ensure seamless execution of high-priority projects and client satisfaction. What you will bring: 3+ years of experience in Customer Success (B2B/B2C) or Account Management, preferably within a fast-paced SaaS environment . Proven proficiency with industry tools such as Planhat (CSP), HubSpot (CRM), Google Suite, Slack, and Zoom. Strong technical aptitude with the ability to grasp new software applications quickly and translate technical concepts for business decision-makers. Exceptional communication and interpersonal skills, with the ability to foster positive relationships via phone, email, and video. Demonstrated experience in project management, including the ability to manage multiple tasks and solve complex problems under pressure . A solutions-driven mindset with a commitment to customer success and a positive approach to organizational challenges . Relevant degree or equivalent work experience, along with a background in SaaS sales Fluency in French is highly beneficial for our North American market. Prior experience with POS systems, hospitality, or food-tech landscapes is considered a strong asset . Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",0,1778513181000,"2026-09-17 17:32:44","2026-05-07T09:17:36.518Z","CAD",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,44,58,72,83,93],{"id":30,"slug":31,"title":32,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":14,"employmentType":35,"department":36,"content_html":37,"content_text":38,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":41,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":42,"schema":43},"45c94a052ccee7124f5ca4db54271621816838ba503f2c2d00bfc5b2ce753030","revenue-operations-analyst-at-deliverect-9b0da08764","Revenue Operations Analyst","Madrid","Spain",[16],"Operations","\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Department Focus:\u003C/strong>\u003C/p>\n\n\u003Cp>The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.\u003C/p>\n\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\n\u003Cp>As a Revenue Operations Analyst at Deliverect, you will play a pivotal role in optimizing our GTM teams (Sales, Marketing, and Onboarding) for greater efficiency and effectiveness. You will be at the forefront of driving change, balancing strategic project-based initiatives with day-to-day operational support. By leveraging your deep knowledge of CRM platforms, particularly HubSpot, you will contribute directly to our scalable, customer-centric growth. This is a unique opportunity for a proactive and autonomous individual who thrives in a fast-paced environment and is excited to take ownership of key operational tasks that directly impact business outcomes.\u003C/p>\n\n\u003Cp>\u003Cstrong>*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Madrid or Ghent office and 2 days from the comfort of your home.\u003C/strong>\u003C/p>\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\u003Cli>\u003Cstrong>Project-Based Initiatives\u003C/strong>: Lead and deliver on quarterly RevOps projects, including reporting improvements, process optimization, and tool enhancements.\u003C/li>\n\u003Cli>\u003Cstrong>Operational Support\u003C/strong>: Provide timely and accurate day-to-day operational support to GTM teams, troubleshooting and resolving CRM and system-related issues via our ticketing system.\u003C/li>\n\u003Cli>\u003Cstrong>Data and Reporting\u003C/strong>: Develop and maintain CRM reporting dashboards, including pipeline forecasting, and use data analysis to provide valuable insights that drive strategic decisions.\u003C/li>\n\u003Cli>\u003Cstrong>Process Improvement\u003C/strong>: Identify areas for improvement across our GTM processes, workflows, and systems. Implement innovative solutions that balance speed with quality, ensuring long-term scalability.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Collaboration\u003C/strong>: Actively engage with and manage relationships with cross-functional teams (Product, Data, Finance, People) and external vendors to align on priorities and solutions.\u003C/li>\n\u003Cli>\u003Cstrong>Data Management\u003C/strong>: Drive improvements in how we leverage contact data across our systems, ensuring data quality, cleanliness, and compliance.\u003C/li>\n\n\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\u003Cli>\u003Cstrong>Experience\u003C/strong>: 2-5 years of experience in an Operations or similar role (Revenue Ops, Business Ops, or GTM support) within a high-growth tech company.\u003C/li>\n\u003Cli>\u003Cstrong>CRM Expertise\u003C/strong>: Hands-on experience with CRM platforms is a must-have, with strong knowledge of HubSpot preferred. CRM admin certification is a \u003Cstrong>plus\u003C/strong>.\u003C/li>\n\u003Cli>\u003Cstrong>Mindset\u003C/strong>: A curious mindset and a proactive, optimistic attitude with a drive to initiate change. You are comfortable working autonomously with ambiguous requirements and can balance quick, pragmatic fixes with well-structured, long-term solutions.\u003C/li>\n\u003Cli>\u003Cstrong>Skills\u003C/strong>: Proven project management skills and the ability to handle multiple priorities simultaneously. Proficient in strategic thinking, problem-solving, and data analysis.\u003C/li>\n\u003Cli>\u003Cstrong>Communication\u003C/strong>: Strong English communication skills with the ability to manage diverse stakeholders and explain technical concepts clearly. A proven ability to form relationships with the GTM team and understand their day-to-day work and pain points.\u003C/li>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences. Your Impact: As a Revenue Operations Analyst at Deliverect, you will play a pivotal role in optimizing our GTM teams (Sales, Marketing, and Onboarding) for greater efficiency and effectiveness. You will be at the forefront of driving change, balancing strategic project-based initiatives with day-to-day operational support. By leveraging your deep knowledge of CRM platforms, particularly HubSpot, you will contribute directly to our scalable, customer-centric growth. This is a unique opportunity for a proactive and autonomous individual who thrives in a fast-paced environment and is excited to take ownership of key operational tasks that directly impact business outcomes. *This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Madrid or Ghent office and 2 days from the comfort of your home. What you will do: Project-Based Initiatives : Lead and deliver on quarterly RevOps projects, including reporting improvements, process optimization, and tool enhancements. Operational Support : Provide timely and accurate day-to-day operational support to GTM teams, troubleshooting and resolving CRM and system-related issues via our ticketing system. Data and Reporting : Develop and maintain CRM reporting dashboards, including pipeline forecasting, and use data analysis to provide valuable insights that drive strategic decisions. Process Improvement : Identify areas for improvement across our GTM processes, workflows, and systems. Implement innovative solutions that balance speed with quality, ensuring long-term scalability. Stakeholder Collaboration : Actively engage with and manage relationships with cross-functional teams (Product, Data, Finance, People) and external vendors to align on priorities and solutions. Data Management : Drive improvements in how we leverage contact data across our systems, ensuring data quality, cleanliness, and compliance. What you will Bring: Experience : 2-5 years of experience in an Operations or similar role (Revenue Ops, Business Ops, or GTM support) within a high-growth tech company. CRM Expertise : Hands-on experience with CRM platforms is a must-have, with strong knowledge of HubSpot preferred. CRM admin certification is a plus . Mindset : A curious mindset and a proactive, optimistic attitude with a drive to initiate change. You are comfortable working autonomously with ambiguous requirements and can balance quick, pragmatic fixes with well-structured, long-term solutions. Skills : Proven project management skills and the ability to handle multiple priorities simultaneously. Proficient in strategic thinking, problem-solving, and data analysis. Communication : Strong English communication skills with the ability to manage diverse stakeholders and explain technical concepts clearly. A proven ability to form relationships with the GTM team and understand their day-to-day work and pain points. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1788986302000,"2026-09-10 11:40:18","2026-09-09T09:16:01.735Z","EUR",{"jsonldValid":14,"jsonld":26},{"id":45,"slug":46,"title":47,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":48,"country":49,"remote":14,"employmentType":50,"department":17,"content_html":51,"content_text":52,"years":20,"createdAt":53,"updatedAtISO":54,"postedAtISO":55,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":56,"schema":57},"2feda518056a7687c7913682af3eaa648989bea8cea9a3bdafb91e50deb0bddd","implementation-consultant-at-deliverect-97f60f2221","Implementation Consultant","London","United Kingdom",[16],"\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Cp>\u003Cstrong>Department Focus:\u003C/strong>\u003C/p>\n\u003Cp>The Implementation & Consultation team at Deliverect is a dedicated group of seasoned professionals committed to driving unparalleled success for enterprise businesses. Leveraging a deep understanding of large-scale needs, we craft seamless technical integration plans that streamline processes, reduce errors, and elevate operational efficiency, directly contributing to our clients' ambitious business goals. Our holistic approach encompasses expert project management, technical proficiency, and continuous improvement, ensuring quality while we collaborate closely with customers to tailor our services to their unique requirements. \u003C/p>\n\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\u003Cp>As an Implementation Consultant at Deliverect, you will play a pivotal role in driving our success by guiding key customers through a seamless technical implementation process. Your direct engagement and technical expertise will be crucial in ensuring the successful adoption of our solutions, fostering long-term client relationships, and directly contributing to Deliverect's growth and impact.\u003C/p>\n\n\u003Cp>\u003Cstrong>This will be either a full-time, hybrid role with a flexible work schedule, offering 3 days in a local European office and 2 days from the comfort of your home. Or a fully remote role working from the comfort of your home dependent on your location. \u003C/strong>\u003C/p>\n\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\u003Cli>\n\u003Cp>Lead and manage multiple, complex implementation projects for a diverse range of clients (SMB, Mid-Market) managing timelines and client expectations while making decisions on project execution and escalating significant scope changes (approx. 40% of the time).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Deliver comprehensive training sessions to clients and partners, equipping them with the knowledge and tools to effectively utilize the Deliverect platform, and provide hands-on support during and post-implementation to resolve technical issues (approx 30% of the time). \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Act as a trusted technical advisor, configuring the Deliverect platform to align with specific client needs and delivering customised solutions using your deep knowledge of our product suite and integration capabilities (approx. 30% of the time). \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify, diagnose, and resolve technical issues encountered during implementation, escalating complex problems to Engineering or Product teams and ensuring timely resolutions for clients (approx. 20% of the time). \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate closely with internal Sales, Customer Success, and Product teams to relay client feedback and contribute to the continuous improvement of our implementation workflows and platform enhancements (approx. 10% of the time). \u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\u003Cli>\n\u003Cp>Fluency in English is required & any additional languages are a plus.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>1 - 3 years of experience in a client-facing technical role, such as an Implementation Consultant, Onboarding Specialist or Technical Account Manager, preferably within a SaaS company.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>A proven track record of successfully delivering technical solutions and managing projects for SMB, mid-market or enterprise clients.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Great troubleshooting and problem-solving skills, with a proactive mindset to thrive in a fast-paced and dynamic environment.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Knowledge of REST APIs, webhooks, and token authentication.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with logging and error monitoring tools (e.g., Grafana, Sentry) and the ability to delve into logs to troubleshoot.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with CRM platforms (e.g., HubSpot) and ticketing systems (e.g., Zendesk) is preferred.\u003C/p>\n\u003C/li>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Implementation & Consultation team at Deliverect is a dedicated group of seasoned professionals committed to driving unparalleled success for enterprise businesses. Leveraging a deep understanding of large-scale needs, we craft seamless technical integration plans that streamline processes, reduce errors, and elevate operational efficiency, directly contributing to our clients' ambitious business goals. Our holistic approach encompasses expert project management, technical proficiency, and continuous improvement, ensuring quality while we collaborate closely with customers to tailor our services to their unique requirements. Your Impact: As an Implementation Consultant at Deliverect, you will play a pivotal role in driving our success by guiding key customers through a seamless technical implementation process. Your direct engagement and technical expertise will be crucial in ensuring the successful adoption of our solutions, fostering long-term client relationships, and directly contributing to Deliverect's growth and impact. This will be either a full-time, hybrid role with a flexible work schedule, offering 3 days in a local European office and 2 days from the comfort of your home. Or a fully remote role working from the comfort of your home dependent on your location. What you will do: Lead and manage multiple, complex implementation projects for a diverse range of clients (SMB, Mid-Market) managing timelines and client expectations while making decisions on project execution and escalating significant scope changes (approx. 40% of the time). Deliver comprehensive training sessions to clients and partners, equipping them with the knowledge and tools to effectively utilize the Deliverect platform, and provide hands-on support during and post-implementation to resolve technical issues (approx 30% of the time). Act as a trusted technical advisor, configuring the Deliverect platform to align with specific client needs and delivering customised solutions using your deep knowledge of our product suite and integration capabilities (approx. 30% of the time). Identify, diagnose, and resolve technical issues encountered during implementation, escalating complex problems to Engineering or Product teams and ensuring timely resolutions for clients (approx. 20% of the time). Collaborate closely with internal Sales, Customer Success, and Product teams to relay client feedback and contribute to the continuous improvement of our implementation workflows and platform enhancements (approx. 10% of the time). What you will Bring: Fluency in English is required & any additional languages are a plus. 1 - 3 years of experience in a client-facing technical role, such as an Implementation Consultant, Onboarding Specialist or Technical Account Manager, preferably within a SaaS company. A proven track record of successfully delivering technical solutions and managing projects for SMB, mid-market or enterprise clients. Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Great troubleshooting and problem-solving skills, with a proactive mindset to thrive in a fast-paced and dynamic environment. Knowledge of REST APIs, webhooks, and token authentication. Familiarity with logging and error monitoring tools (e.g., Grafana, Sentry) and the ability to delve into logs to troubleshoot. Experience with CRM platforms (e.g., HubSpot) and ticketing systems (e.g., Zendesk) is preferred. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1788578644000,"2026-09-10 22:40:57","2026-09-04T08:30:42.904Z","GBP",{"jsonldValid":14,"jsonld":26},{"id":59,"slug":60,"title":61,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":62,"country":62,"remote":14,"employmentType":63,"department":64,"content_html":65,"content_text":66,"years":20,"createdAt":67,"updatedAtISO":68,"postedAtISO":69,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":70,"schema":71},"1f5bf9090eb02f476b02b1ec2b45eeb2c4b0f75fa89ccf10cccb57624059bad3","regional-marketing-specialist-at-deliverect-2310a03e34","Regional Marketing Specialist","Dubai",[16],"Other","\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Cp>\u003Cstrong>Department Focus:\u003C/strong>\u003C/p>\n\n\u003Cp>The Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimize our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals. Committed to continuous growth and innovation, we strive to position Deliverect as an industry leader in marketing, redefining and elevating every interaction into a memorable journey. \u003C/p>\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\n\u003Cp>As a Regional Marketing Specialist at Deliverect, you will play a crucial role in driving our marketing efforts across the MENA region. Your expertise in implementing and optimizing multi-channel campaigns will directly contribute to brand awareness, lead generation, and ultimately, Deliverect's growth in these vital markets. You will be instrumental in translating global strategies into impactful local initiatives, fostering strong relationships with internal and external stakeholders, and ensuring our messaging resonates with our target audience.\u003C/p>\n\u003Cp>\u003Cstrong>This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.\u003C/strong>\u003C/p>\n\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\n\n\u003Cli>Implement and track global and regional marketing campaigns across their entire lifecycle, from planning and asset preparation to execution and post-campaign analysis (approx. 40%). \u003C/li>\n\u003Cli>Monitor and analyze campaign performance metrics, utilizing insights to continuously optimize campaigns and identify opportunities for improvement (approx. 20%). \u003C/li>\n\u003Cli>Develop and localize marketing materials for diverse regional needs, including social media posts, blog content, sales enablement tools, and website content, ensuring consistent brand messaging while adapting to local nuances (approx. 20%).\u003C/li>\n\u003Cli>Plan and organize regional marketing events, including virtual and in-person events, partner meet-ups, trade shows, and Deliverect-owned events (approx. 15%).\u003C/li>\n\u003Cli>Assist the Regional Marketing Lead in building comprehensive regional marketing plans(approx. 5%).\u003C/li>\n\u003Cli>Collaborate closely with internal stakeholders, including the global Marketing team, Go-to-Market teams, and Partner Managers, to ensure seamless execution of campaigns and alignment with sales objectives.\u003C/li>\n\u003Cli>Manage relationships with external providers and partners, including media partners and agencies, to maximize reach and impact of marketing initiatives.\u003C/li>\n\n\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\n\n\u003Cli>Fluent in Arabic and English, both written and verbal, to effectively communicate with stakeholders in key regions.\u003C/li>\n\u003Cli>Proven experience in a marketing role, with a focus on campaign implementation, tracking, and optimization within the food tech, restaurant or hospitality industry. \u003C/li>\n\u003Cli>Experience in managing multi-channel marketing campaigns (e.g., events, content marketing, paid media).\u003C/li>\n\u003Cli>Experience with performance metrics analysis and campaign optimization, including A/B testing.\u003C/li>\n\u003Cli>Proficiency in developing and localizing marketing content for various platforms.\u003C/li>\n\u003Cli>Prior experience in planning and organizing regional marketing events (virtual and in-person).\u003C/li>\n\u003Cli>Experience with marketing automation and CRM platforms, such as HubSpot.\u003C/li>\n\u003Cli>Exceptional organizational skills and meticulous attention to detail, with the ability to manage multiple projects simultaneously and prioritize effectively.\u003C/li>\n\u003Cli>Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse internal and external stakeholders.\u003C/li>\n\n\u003Cbr>\u003Ch2>Nice to Have:\u003C/h2>\n\u003Cul>\n\u003Cli>\n\u003Cp>A background in or strong understanding of the B2B SaaS industry. \u003C/p>\n\u003C/li>\n\n\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\nDepartment Focus:\n\nThe Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimize our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals. Committed to continuous growth and innovation, we strive to position Deliverect as an industry leader in marketing, redefining and elevating every interaction into a memorable journey. \nYour Impact:\n\nAs a Regional Marketing Specialist at Deliverect, you will play a crucial role in driving our marketing efforts across the MENA region. Your expertise in implementing and optimizing multi-channel campaigns will directly contribute to brand awareness, lead generation, and ultimately, Deliverect's growth in these vital markets. You will be instrumental in translating global strategies into impactful local initiatives, fostering strong relationships with internal and external stakeholders, and ensuring our messaging resonates with our target audience.\nThis is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.\nWhat you will do:\n\nImplement and track global and regional marketing campaigns across their entire lifecycle, from planning and asset preparation to execution and post-campaign analysis (approx. 40%). \nMonitor and analyze campaign performance metrics, utilizing insights to continuously optimize campaigns and identify opportunities for improvement (approx. 20%). \nDevelop and localize marketing materials for diverse regional needs, including social media posts, blog content, sales enablement tools, and website content, ensuring consistent brand messaging while adapting to local nuances (approx. 20%).\nPlan and organize regional marketing events, including virtual and in-person events, partner meet-ups, trade shows, and Deliverect-owned events (approx. 15%).\nAssist the Regional Marketing Lead in building comprehensive regional marketing plans(approx. 5%).\nCollaborate closely with internal stakeholders, including the global Marketing team, Go-to-Market teams, and Partner Managers, to ensure seamless execution of campaigns and alignment with sales objectives.\nManage relationships with external providers and partners, including media partners and agencies, to maximize reach and impact of marketing initiatives.\n\nWhat you will Bring:\n\nFluent in Arabic and English, both written and verbal, to effectively communicate with stakeholders in key regions.\nProven experience in a marketing role, with a focus on campaign implementation, tracking, and optimization within the food tech, restaurant or hospitality industry. \nExperience in managing multi-channel marketing campaigns (e.g., events, content marketing, paid media).\nExperience with performance metrics analysis and campaign optimization, including A/B testing.\nProficiency in developing and localizing marketing content for various platforms.\nPrior experience in planning and organizing regional marketing events (virtual and in-person).\nExperience with marketing automation and CRM platforms, such as HubSpot.\nExceptional organizational skills and meticulous attention to detail, with the ability to manage multiple projects simultaneously and prioritize effectively.\nStrong communication and interpersonal skills, with the ability to collaborate effectively with diverse internal and external stakeholders.\n\nNice to Have:\n\n\nA background in or strong understanding of the B2B SaaS industry. \n\n\nJoin Our Innovative Journey:At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.What You'll Gain by Joining Us:Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.Our Commitment to Inclusion:We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.Important Information:1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1787246828000,"2026-08-20 19:27:34","2026-08-11T07:48:57.385Z","USD",{"jsonldValid":14,"jsonld":26},{"id":73,"slug":74,"title":75,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":76,"department":64,"content_html":77,"content_text":78,"years":20,"createdAt":79,"updatedAtISO":80,"postedAtISO":81,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":82},"0e5c7835cae5a97ca71d251b2849f6983573ce9cca05422d1c7cf9cb56d67e10","account-manager-at-deliverect-c2dc60df15","Account Manager",[16],"\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Department Focus:\u003C/strong> The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>. \u003C/p>\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\u003Cp>As a Growth Account Manager (GAM) for the SMB/MM segment in North America, you will play a pivotal role in unlocking the full potential of our existing restaurant partners across the region. Acting as a trusted commercial advisor, you will deeply understand your customers' business needs, driving revenue expansion through upselling, cross-selling add-ons, and optimizing platform adoption. Your dedication to fostering strong, long-term relationships will directly reduce churn and contribute significantly to Deliverect's regional growth and ongoing market success.\u003C/p>\u003Cbr>\u003Ch2>Important Information\u003C/h2>\u003Cli>Fluency in English is required, with strong written and verbal communication skills being essential.\u003C/li>\n\u003Cli>French language skills would be considered a strong asset. \u003C/li>\n\u003Cli>This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Toronto or USA office and 1 day from the comfort of your home\u003C/li>\n\u003Cli>The expected annual OTE for the role is between $\u003Cstrong>105,000 CAD and $133,000 CAD.\u003C/strong>\u003C/li>\n\u003Cli>This position is for an existing vacancy. \u003C/li>\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\n\n\u003Cli>\n\u003Cp>Manage and grow a portfolio of existing SMB and Mid-Market restaurant accounts across North America, serving as their primary commercial contact to maximize platform adoption and account health (approx. 35%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Drive regional revenue expansion by proactively identifying up-sell and cross-sell opportunities, delivering tailored solutions and introducing new features or add-on modules (approx. 25%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Conduct regular, data-driven business reviews with key merchants to analyze current state performance versus future growth potential, ensuring high customer satisfaction and platform ROI (approx. 15%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify accounts at risk of churn, developing proactive retention strategies, negotiating contract renewals, and handling objections with strategic resilience (approx. 10%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain CRM precision (HubSpot) to ensure clear stakeholder communication, accurate pipeline forecasting, and structured account planning (approx. 10%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate cross-functionally with Customer Experience, GTM, and Implementation teams to streamline client handovers, resolve operational challenges, and share process improvement ideas (approx. 5%)\u003Csup>\u003C/sup>.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\u003Cli>\n\u003Cp>4+ years of experience in B2B SaaS account management, customer success, or solutions consulting, with a proven track record of meeting or exceeding expansion and retention targets\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Demonstrable experience managing and nurturing commercial relationships with mid-market merchants, preferably within the North American restaurant, food tech, or POS systems landscape\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong commercial acumen and negotiation skills, with a solutions-driven mindset comfortable conducting consultative discussions with key decision-makers\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Technical proficiency and inclination to easily learn the world of restaurant digital ordering, APIs, and system integrations to effectively articulate product value\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent interpersonal and communication skills, with a high degree of empathy and the ability to engage clearly with both technical and non-technical stakeholders\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>.\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup> \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Hands-on experience applying consultative and value-based sales frameworks such as MEDDPICC, SPIN Selling, or Challenger Sale. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>A bachelor's degree in a relevant field or equivalent work experience\u003C/p>\n\u003C/li>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth . By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential . We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market . Your Impact: As a Growth Account Manager (GAM) for the SMB/MM segment in North America, you will play a pivotal role in unlocking the full potential of our existing restaurant partners across the region. Acting as a trusted commercial advisor, you will deeply understand your customers' business needs, driving revenue expansion through upselling, cross-selling add-ons, and optimizing platform adoption. Your dedication to fostering strong, long-term relationships will directly reduce churn and contribute significantly to Deliverect's regional growth and ongoing market success. Important Information Fluency in English is required, with strong written and verbal communication skills being essential. French language skills would be considered a strong asset. This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Toronto or USA office and 1 day from the comfort of your home The expected annual OTE for the role is between $ 105,000 CAD and $133,000 CAD. This position is for an existing vacancy. What you will do: Manage and grow a portfolio of existing SMB and Mid-Market restaurant accounts across North America, serving as their primary commercial contact to maximize platform adoption and account health (approx. 35%) . Drive regional revenue expansion by proactively identifying up-sell and cross-sell opportunities, delivering tailored solutions and introducing new features or add-on modules (approx. 25%) . Conduct regular, data-driven business reviews with key merchants to analyze current state performance versus future growth potential, ensuring high customer satisfaction and platform ROI (approx. 15%) . Identify accounts at risk of churn, developing proactive retention strategies, negotiating contract renewals, and handling objections with strategic resilience (approx. 10%) . Maintain CRM precision (HubSpot) to ensure clear stakeholder communication, accurate pipeline forecasting, and structured account planning (approx. 10%) . Collaborate cross-functionally with Customer Experience, GTM, and Implementation teams to streamline client handovers, resolve operational challenges, and share process improvement ideas (approx. 5%) . What you will Bring: 4+ years of experience in B2B SaaS account management, customer success, or solutions consulting, with a proven track record of meeting or exceeding expansion and retention targets . Demonstrable experience managing and nurturing commercial relationships with mid-market merchants, preferably within the North American restaurant, food tech, or POS systems landscape . Strong commercial acumen and negotiation skills, with a solutions-driven mindset comfortable conducting consultative discussions with key decision-makers . Technical proficiency and inclination to easily learn the world of restaurant digital ordering, APIs, and system integrations to effectively articulate product value . Excellent interpersonal and communication skills, with a high degree of empathy and the ability to engage clearly with both technical and non-technical stakeholders . Hands-on experience applying consultative and value-based sales frameworks such as MEDDPICC, SPIN Selling, or Challenger Sale. A bachelor's degree in a relevant field or equivalent work experience Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1786642860000,"2026-09-09 22:46:53","2026-08-07T11:38:17.964Z",{"jsonldValid":14,"jsonld":26},{"id":84,"slug":85,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":86,"country":86,"remote":14,"employmentType":87,"department":17,"content_html":88,"content_text":89,"years":20,"createdAt":90,"updatedAtISO":80,"postedAtISO":91,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":70,"schema":92},"e984128d848da695033ea310d1c556de750f9906a539363d1b9a6ecfdb54a4fc","enterprise-customer-success-manager-at-deliverect-60fea8961f","Casablanca",[16],"\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Ch2>\u003Cstrong>Department Focus:\u003C/strong>\u003C/h2>\n\nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n\n\n\u003Ch2>\u003Cstrong>Your Impact:\u003C/strong>\u003C/h2>\n\n\u003Cp>As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.\u003C/p>\n\n\u003Ch2>\u003Cstrong>Logistics:\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/h2>\n\n\u003Cul>\n\u003Cli>Fluency in English and French is required, with strong written and verbal communication skills being essential.\u003C/li>\n\u003Cli>Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home.\u003C/li>\n\u003C/ul>\u003Cbr>\u003Ch2>What You Will Do:\u003C/h2>\u003Cli>\n\u003Cp>Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Issue Resolution & Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify potential upsell opportunities and support renewal management to ensure continued revenue growth. \u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>What You Will Bring:\u003C/h2>\n\u003Cul>\n\u003Cli>Professional fluency in English and French is essential for managing our diverse account base.\u003C/li>\n\u003Cli>2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment.\u003C/li>\n\u003Cli>An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions.\u003C/li>\n\u003Cli>Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment.\u003C/li>\n\u003Cli>Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments.\u003C/li>\n\u003Cli>Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus.\u003C/li>\n\n\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market. Your Impact: As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health. Logistics: Fluency in English and French is required, with strong written and verbal communication skills being essential. Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home. What You Will Do: Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption. Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team. Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates. Issue Resolution & Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions. Identify potential upsell opportunities and support renewal management to ensure continued revenue growth. What You Will Bring: Professional fluency in English and French is essential for managing our diverse account base. 2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment. An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions. Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment. Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments. Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1785230745000,"2026-07-28T06:26:31.408Z",{"jsonldValid":14,"jsonld":26},{"id":94,"slug":95,"title":96,"companyname":97,"companylogo":98,"companyIndustry":99,"city":100,"country":101,"remote":102,"employmentType":103,"department":64,"content_html":104,"content_text":105,"years":20,"createdAt":106,"updatedAtISO":107,"postedAtISO":108,"hasSalary":14,"salaryMin":109,"salaryMax":110,"currency":70,"schema":111},"ac842f0dceced07fc5256fd67ae8f3ff128b6a3192d2fc83444f3806f9c75f81","marketing-associate-at-brown-and-brown-insurance-c8663fe71e","Marketing Associate","Brown & Brown Insurance","https://cdn.jobboardwise.com/logo/bbinsurance.com","Insurance","Remote - Ohio","United States",true,[16],"\u003Cp>Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.\u003C/p>\u003Cp>\u003Cb>Brown & Brown\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>is seeking\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>a\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cb>Marketing Associate\u003Cspan> \u003C/span>\u003C/b>\u003Cspan>to join our growing team\u003C/span>\u003Cspan>!\u003C/span> \u003C/p>\u003Cp>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003Cp>\u003Cspan>We are \u003C/span>\u003Cspan>seeking\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>a dynamic and versatile Marketing Associate to join our growing Marketing team. This individual will serve as a key resource in executing marketing campaigns,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>maintaining\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>and growing our HubSpot deployment, developing content,\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>assisting\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in research projects, supporting cross-departmental initiatives, and much more!\u003C/span> \u003C/p>\u003Cp>\u003Cb>How You Will Contribute:\u003C/b>\u003Cspan> \u003C/span>\u003Cspan> \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Support execution of multi-channel marketing campaigns (digital, email, print, social, and events) to drive awareness, engagement, and lead generation.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Help the team manage and\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>optimize\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>HubSpot—including email, workflow automation, sales sequences, landing pages, reporting, list segmentation, data maintenance, and more.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Collaborate with internal stakeholders and external partners to develop content, creative assets, and messaging that align with\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>Safeware’s\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>brand and business goals.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>with the creation of presentations, collateral, and marketing materials for internal teams, sales partners, and clients.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Help coordinate promotions and communications for marketing and sales events, trade shows, and webinars.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Support reporting and data analysis to track key metrics, campaign performance, and ROI.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Help manage fulfillment and coordination of promotional materials and other marketing assets.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Serve as a “pinch hitter” for special projects—adapting quickly and contributing across a wide range of marketing functions.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Stay informed on emerging marketing tools, trends, and best practices, especially within HubSpot and digital marketing platforms.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills & Experience to be Successful:\u003C/b>\u003Cspan> \u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Bachelor’s degree in Marketing\u003C/span>\u003Cspan>, Communications, or\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>a related\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>Business field (preferred).\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>1–3 years of professional experience in marketing or related roles preferred.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience with HubSpot Marketing Hub or CRM\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>required\u003C/span>\u003Cspan>; HubSpot certifications\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>are strongly\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>preferred.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong verbal and written communication skills\u003C/span>\u003Cspan>.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Proficiency\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>in Microsoft Office (Word, Excel, PowerPoint, Outlook).\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Familiarity or experience with HubSpot preferred. Certifications are a\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>plus, and\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>would be a requirement to obtain upon hiring.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Basic familiarity with Adobe Creative Suite (Illustrator, Acrobat, Photoshop) preferred.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong organizational and project management abilities, with attention to detail.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Analytical mindset and ability to interpret marketing data and metrics.\u003C/span> \u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ability to collaborate effectively and adapt to changing priorities.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Pay Range\u003C/b>\u003C/p>$55,000 - $60,000 Annual\u003Cp>\u003Ci>The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.\u003C/i>\u003C/p>\u003Cp>\u003Cb>Teammate Benefits & Total Well-Being\u003C/b>\u003C/p>\u003Cp>We go beyond standard benefits, focusing on the total well-being of our teammates, including:\u003C/p>\u003Cul>\u003Cli>\u003Ci>\u003Cu>Health Benefits\u003C/u>\u003C/i>: Medical/Rx, Dental, Vision, Life Insurance, Disability \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Insurance  \u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/li>\u003Cli>\u003Ci>\u003Cu>Financial Benefits\u003C/u>\u003C/i>: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement \u003C/li>\u003Cli>\u003Ci>\u003Cu>Mental Health & Wellness\u003C/u>\u003C/i>: Free Mental Health & Enhanced Advocacy Services\u003C/li>\u003Cli>\u003Ci>\u003Cu>Beyond Benefits\u003C/u>\u003C/i>: Paid Time Off, Holidays, Preferred Partner Discounts and more. \u003C/li>\u003C/ul>\u003Cp>\u003Ci>Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.\u003C/i> \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Recruiting Vendor Disclosure Statement\u003C/b>\u003C/p>\u003Cp>Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\").  Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.  Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions.  Additional information regarding this policy can be found on our careers page.\u003C/p>\u003Cp>\u003Cb>\u003Cspan>The Power To Be Yourself \u003C/span>\u003C/b>\u003Cspan> \u003C/span>\u003C/p>\u003Cp>As an Equal Opportunity Employer, we are \u003Cspan>committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. \u003C/span>\u003C/p>","Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Marketing Associate to join our growing team ! We are seeking a dynamic and versatile Marketing Associate to join our growing Marketing team. This individual will serve as a key resource in executing marketing campaigns, maintaining and growing our HubSpot deployment, developing content, assisting in research projects, supporting cross-departmental initiatives, and much more! How You Will Contribute: Support execution of multi-channel marketing campaigns (digital, email, print, social, and events) to drive awareness, engagement, and lead generation. Help the team manage and optimize HubSpot—including email, workflow automation, sales sequences, landing pages, reporting, list segmentation, data maintenance, and more. Collaborate with internal stakeholders and external partners to develop content, creative assets, and messaging that align with Safeware’s brand and business goals. Assist with the creation of presentations, collateral, and marketing materials for internal teams, sales partners, and clients. Help coordinate promotions and communications for marketing and sales events, trade shows, and webinars. Support reporting and data analysis to track key metrics, campaign performance, and ROI. Help manage fulfillment and coordination of promotional materials and other marketing assets. Serve as a “pinch hitter” for special projects—adapting quickly and contributing across a wide range of marketing functions. Stay informed on emerging marketing tools, trends, and best practices, especially within HubSpot and digital marketing platforms. Skills & Experience to be Successful: Bachelor’s degree in Marketing , Communications, or a related Business field (preferred). 1–3 years of professional experience in marketing or related roles preferred. Experience with HubSpot Marketing Hub or CRM required ; HubSpot certifications are strongly preferred. Strong verbal and written communication skills . Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity or experience with HubSpot preferred. Certifications are a plus, and would be a requirement to obtain upon hiring. Basic familiarity with Adobe Creative Suite (Illustrator, Acrobat, Photoshop) preferred. Strong organizational and project management abilities, with attention to detail. Analytical mindset and ability to interpret marketing data and metrics. Ability to collaborate effectively and adapt to changing priorities. Pay Range $55,000 - $60,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies (\"Recruiting Vendors\"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.",1789701944000,"2026-09-18 05:29:19","Posted Today",55000,60000,{"jsonldValid":14,"jsonld":26},1789910290775]