[{"data":1,"prerenderedAt":126},["ShallowReactive",2],{"$fMqJaX-gol5Mxy7D4FtaZrFi8X9pFVlvbbsK8nx-hnGo":3,"$f_2u3svBs8sMdXi4o1iH1V7-KOnoHXR7Mr4PEyC7jXFw":29},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"1c6a0d45f6d4868a541baf26d9e121839caad2d038ef1c0773c7e164d3f412fa","52fd10751c308d020f78635bcebfff51d90bc010a5d24e3725c51ebf118cca12","global-crm-operations-manager-at-specialized-bicycle-components-cc762ce352","Global CRM Operations Manager","Specialized Bicycle Components","https://cdn.jobboardwise.com/logo/specialized.com","Pedaling the planet forward.","Sporting Goods Manufacturing","United States",false,[16],"Full-time","Marketing","Global CRM Operations Manager\u003Cp>\u003Ci>Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the cycling industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions throughout their careers. We value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business. Join us in making the world a better place through the power of bicycles and build your dream career at the same time!\u003C/i>\u003C/p>\u003Cbr>\u003Cp>Do you thrive on bringing complex campaigns to life and making sure every detail lands exactly as intended? Are you energized by working across creative, analytics, engineering, and regional teams to turn CRM strategy into seamless customer experiences? Are you ready to help shape how we connect with riders and retailers around the world?\u003C/p>\u003Cbr>\u003Cp>Specialized is looking for a highly organized, collaborative CRM professional to drive campaign execution across email, SMS, WhatsApp, and push notifications. Based in Morgan Hill, CA, this role will work closely with Rider Promise and key cross-functional partners to deliver exceptional campaigns while helping us scale automation, optimize customer journeys, and create stronger engagement with our riders and retailers.\u003C/p>\u003Cp>\u003Cb> \u003C/b>\u003C/p>\u003Cp>\u003Cb>HOW YOU’LL MAKE A DIFFERENCE\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own the production and execution of CRM campaigns for riders and retailers across email, SMS, WhatsApp, and push notifications.\u003C/li>\u003Cli>Manage campaign timelines, assets, approvals, QA, and deployment to ensure on-time, high-quality delivery.\u003C/li>\u003Cli>Build and configure campaigns within CRM and marketing automation platforms such as Klaviyo.\u003C/li>\u003Cli>Act as a key point of contact across CRM strategy, creative, copy, analytics, engineering, and regional teams to keep campaigns moving smoothly from brief through launch.\u003C/li>\u003Cli>Coordinate campaign briefing, feedback, approvals, and final sign-off while ensuring alignment on objectives, targeting, and success metrics.\u003C/li>\u003Cli>Perform rigorous QA across messaging, links, personalization, targeting, segmentation, and rendering across devices.\u003C/li>\u003Cli>Ensure campaigns follow brand standards, legal requirements, data privacy regulations, and CRM best practices, including GDPR, CAN-SPAM, and opt-in requirements.\u003C/li>\u003Cli>Partner with analytics teams to track campaign performance, identify insights or issues, and support ongoing optimization.\u003C/li>\u003Cli>Support A/B testing and experimentation by building campaign variants and documenting results and learnings.\u003C/li>\u003Cli>Manage CRM calendars, workflows, production checklists, campaign documentation, and best practices.\u003C/li>\u003Cli>Identify opportunities to improve processes and increase the efficiency, accuracy, and scalability of CRM execution.\u003C/li>\u003Cli>Support new tools, lifecycle initiatives, and operational rollouts as the CRM program continues to evolve.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>WHAT YOU NEED TO WIN\u003C/b>\u003C/p>\u003Cul>\u003Cli>3–5 years of experience in CRM, lifecycle marketing, email marketing, or digital campaign production.\u003C/li>\u003Cli>Hands-on experience with a CRM or marketing automation platform; Klaviyo experience is preferred.\u003C/li>\u003Cli>Strong project management and organizational skills with excellent attention to detail.\u003C/li>\u003Cli>Experience collaborating across creative, engineering, analytics, and other cross-functional teams.\u003C/li>\u003Cli>Ability to manage multiple priorities and deadlines in a fast-paced environment while maintaining a high standard of accuracy.\u003C/li>\u003Cli>Experience with personalization, segmentation, and dynamic content.\u003C/li>\u003Cli>Familiarity with accessibility standards, email deliverability, data privacy, and CRM compliance best practices.\u003C/li>\u003Cli>Basic HTML and CSS knowledge for email troubleshooting.\u003C/li>\u003Cli>Experience supporting global or multi-market CRM programs is preferred.\u003C/li>\u003Cli>A customer-first mindset and a drive to improve the rider and retailer experience through thoughtful, well-executed communication.\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>Tell Me More\u003C/u>\u003C/b>\u003C/p>\u003Cp>Benefits include: \u003C/p>\u003Cul>\u003Cli>Compensation: $97,000 to $133,000 annually\u003C/li>\u003Cli>Competitive pay with annual performance-based reviews for continued growth and recognition \u003C/li>\u003Cli>Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included) \u003C/li>\u003Cli>Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP)   \u003C/li>\u003Cli>Dental and Vision plans \u003C/li>\u003Cli>401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company \u003C/li>\u003Cli>Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance \u003C/li>\u003Cli>Employee Assistance Program that provides access to individualized mental well-being care \u003C/li>\u003Cli>Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off \u003C/li>\u003Cli>14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby \u003C/li>\u003Cli>Up to $9,000 annually in Career Development & Degree Assistance \u003C/li>\u003Cli>Up to $250 annually in Fitness & Wellness Reimbursement \u003C/li>\u003Cli>Industry Pro-Deal Discounts and Perks \u003C/li>\u003C/ul>\u003Cul>\u003Cli>We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the\u003C/li>\u003C/ul>","Global CRM Operations Manager Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the cycling industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions throughout their careers. We value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business. Join us in making the world a better place through the power of bicycles and build your dream career at the same time! Do you thrive on bringing complex campaigns to life and making sure every detail lands exactly as intended? Are you energized by working across creative, analytics, engineering, and regional teams to turn CRM strategy into seamless customer experiences? Are you ready to help shape how we connect with riders and retailers around the world? Specialized is looking for a highly organized, collaborative CRM professional to drive campaign execution across email, SMS, WhatsApp, and push notifications. Based in Morgan Hill, CA, this role will work closely with Rider Promise and key cross-functional partners to deliver exceptional campaigns while helping us scale automation, optimize customer journeys, and create stronger engagement with our riders and retailers. HOW YOU’LL MAKE A DIFFERENCE Own the production and execution of CRM campaigns for riders and retailers across email, SMS, WhatsApp, and push notifications. Manage campaign timelines, assets, approvals, QA, and deployment to ensure on-time, high-quality delivery. Build and configure campaigns within CRM and marketing automation platforms such as Klaviyo. Act as a key point of contact across CRM strategy, creative, copy, analytics, engineering, and regional teams to keep campaigns moving smoothly from brief through launch. Coordinate campaign briefing, feedback, approvals, and final sign-off while ensuring alignment on objectives, targeting, and success metrics. Perform rigorous QA across messaging, links, personalization, targeting, segmentation, and rendering across devices. Ensure campaigns follow brand standards, legal requirements, data privacy regulations, and CRM best practices, including GDPR, CAN-SPAM, and opt-in requirements. Partner with analytics teams to track campaign performance, identify insights or issues, and support ongoing optimization. Support A/B testing and experimentation by building campaign variants and documenting results and learnings. Manage CRM calendars, workflows, production checklists, campaign documentation, and best practices. Identify opportunities to improve processes and increase the efficiency, accuracy, and scalability of CRM execution. Support new tools, lifecycle initiatives, and operational rollouts as the CRM program continues to evolve. WHAT YOU NEED TO WIN 3–5 years of experience in CRM, lifecycle marketing, email marketing, or digital campaign production. Hands-on experience with a CRM or marketing automation platform; Klaviyo experience is preferred. Strong project management and organizational skills with excellent attention to detail. Experience collaborating across creative, engineering, analytics, and other cross-functional teams. Ability to manage multiple priorities and deadlines in a fast-paced environment while maintaining a high standard of accuracy. Experience with personalization, segmentation, and dynamic content. Familiarity with accessibility standards, email deliverability, data privacy, and CRM compliance best practices. Basic HTML and CSS knowledge for email troubleshooting. Experience supporting global or multi-market CRM programs is preferred. A customer-first mindset and a drive to improve the rider and retailer experience through thoughtful, well-executed communication. Tell Me More Benefits include: Compensation: $97,000 to $133,000 annually Competitive pay with annual performance-based reviews for continued growth and recognition Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included) Health Savings Account (HSA) with employer HSA contributions when enrolled in the High-Deductible Healthcare Plan (HDHP) Dental and Vision plans 401(k) Company Matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company Company-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance Employee Assistance Program that provides access to individualized mental well-being care Generous Vacation, Sick, Paid Holidays, and Volunteer Time Off 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non-birthing parents, plus a Specialized bike for your new baby Up to $9,000 annually in Career Development & Degree Assistance Up to $250 annually in Fitness & Wellness Reimbursement Industry Pro-Deal Discounts and Perks We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the",0,1792690208000,"2026-10-22 19:34:22","Posted Today",97000,133000,"USD",{"jsonldValid":14,"jsonld":28},"",{"jobs":30},[31,52,70,89,100,118],{"id":32,"applyToken":33,"slug":34,"title":35,"companyname":36,"companylogo":37,"companyTagline":38,"companyIndustry":39,"city":40,"country":40,"remote":41,"employmentType":42,"department":44,"content_html":45,"content_text":46,"years":20,"createdAt":47,"updatedAtISO":48,"postedAtISO":49,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":50,"schema":51},"27d0e7648abaf5650d89ca9138a361aa6e27b5e8ed27b1ccf75b4effbeb4aeaf","5d7f7c1bf04a1eec6c8e85a3b06b0727c1b2faef5a110a506e7c0d8e31a6efbe","graphic-designer-12-month-contract-at-jane-app-0fb56f9df0","Graphic Designer (12-Month Contract)","Jane App","https://cdn.jobboardwise.com/logo/jane.app","All-in-one practice management platform designed to be helpful to you, no matter how or where you practice.","Software Development","Canada",true,[43],"Contract","Other","\u003Ch1>About The Role\u003C/h1>\u003Cp>Hi, I'm Graham, and I lead a small team of designers in Marketing Design at Jane. I believe all design should be accessible, and I care a lot about the craft it takes to get there. Before Jane I was a designer at HelloFresh and ran my own studio, and what I love most about this job is that our work reaches people who spend their days helping others.\u003Cbr>\u003Cbr>Our team makes the visual work behind everything Jane's marketing puts out: campaigns, our website, events, paid media, partnerships, email, and social. We work with every marketing function, so no two weeks look quite the same. We're also leaning into AI and smart templates to help our program owners move faster, which makes this a really fun time to join.\u003Cbr>\u003Cbr>We're looking for an Intermediate Graphic Designer to join us on a 12-month contract covering a parental leave. You'll step into a set of programs that already have templates and workflows in place, and you'll be our go-to for production across social, web, email, and partner assets. You'll design landing pages in Figma with our web team, keep our HubSpot email components running smoothly, and help us find new ways to work smarter with AI. \u003Cbr>\u003Cbr>If you're fast, reliable, and as curious about why a design works as how to make it, I'd love to meet you.\u003C/p>\u003Ch1>\u003Cbr>The Impact You Could Have\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Own production for a wide range of marketing assets, including social graphics, web banners, partner materials, and pieces for internal events, keeping up with a busy content calendar while holding a high bar for polish.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bring campaigns to life by turning a creative brief into one cohesive look across landing pages, ads, email, and social.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Help our web team design and build landing page layouts in Figma and WordPress, working within our design system so every new page feels like part of the same site.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Keep our HubSpot email system running smoothly by maintaining reusable, accessible modules built on live text, web-safe fonts, and cross-client best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support recurring programs like our product newsletter, partnership assets, and lifecycle campaigns, so the people who rely on them always have what they need.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Improve how the team works by building and refreshing templates that make it easier for program owners to create on-brand materials themselves.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Champion pragmatic, responsible AI adoption on the team, using AI tools to speed up production and templating while keeping quality, accessibility, and brand standards front and centre.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bring fresh ideas to creative reviews and kickoffs, and pick up projects from other designers when priorities shift.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>The Experience We Feel We Need\u003C/h1>\u003Cul>\u003Cli>\u003Cp>You have 3 to 4 years of graphic design experience, in-house or agency, with a strong background in production work and a portfolio that shows range across social, web, email, and template-based design.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're very strong in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign), and comfortable in Canva.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You've designed for the web and have hands-on WordPress experience, ideally working within a design system or pattern library.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You understand the fundamentals of email design, including accessibility, responsive layouts, and cross-client rendering, and you've worked in an email platform like HubSpot.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You know enough HTML and CSS to build or troubleshoot email and web templates without relying entirely on a developer.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You've used AI tools in your design workflow and are excited to keep exploring how they can make production faster and smarter.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You have a strong eye for typography, colour, layout, and accessibility, and you apply it consistently across a template system.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You manage your time well, keep several deadlines moving at once, and people know you as someone who is fast and reliable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You can walk us through your process and explain the thinking behind your design decisions, and you take feedback in stride.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You find your feet quickly somewhere new, ask good questions, and take ownership of your work from there.\u003C/p>\u003C/li>\u003Cli>\u003Cp>B2B SaaS experience or an interest in health and wellness is a nice bonus, but not a requirement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.\u003C/p>\u003Ch1>\u003Cbr>More About Jane\u003C/h1>\u003Cp>Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We're now a team of more than 800 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn't just delivery, it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane.\u003C/p>\u003Ch1>\u003Cbr>Compensation & Benefits\u003C/h1>\u003Cp>At Jane, we believe in paying fairly, clearly, and for growth. Our salary bands are intentionally wide, reflecting the full journey someone takes in a role, with real room to grow as your impact deepens over time.\u003Cbr>\u003Cbr>Most new hires join at the accomplished stage, with salaries above that typically reflecting existing team members who've made significant impact and built deep Jane-specific knowledge. For this role, accomplished looks like:\u003C/p>\u003Cul>\u003Cli>\u003Cp>🇨🇦 Canada: $68,000 to $102,000 CAD (accomplished: ~$80,800 CAD)\u003C/p>\u003C/li>\u003C/ul>\u003Cp>You can explore our benefits package here: Canadian Benefits\u003Cbr>We look forward to hearing from you.\u003Cbr>\u003C/p>\u003Cp>\u003Cbr>\u003Cem>\u003Cstrong>Jane takes job scams and candidate fraud seriously.\u003C/strong> Jane will only contact you from an @\u003C/em>jane.app\u003Cem> email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at \u003C/em>hiring@jane.app \u003Cem>before sharing any personal information.\u003C/em>\u003Cbr>\u003C/p>","About The Role Hi, I'm Graham, and I lead a small team of designers in Marketing Design at Jane. I believe all design should be accessible, and I care a lot about the craft it takes to get there. Before Jane I was a designer at HelloFresh and ran my own studio, and what I love most about this job is that our work reaches people who spend their days helping others. Our team makes the visual work behind everything Jane's marketing puts out: campaigns, our website, events, paid media, partnerships, email, and social. We work with every marketing function, so no two weeks look quite the same. We're also leaning into AI and smart templates to help our program owners move faster, which makes this a really fun time to join. We're looking for an Intermediate Graphic Designer to join us on a 12-month contract covering a parental leave. You'll step into a set of programs that already have templates and workflows in place, and you'll be our go-to for production across social, web, email, and partner assets. You'll design landing pages in Figma with our web team, keep our HubSpot email components running smoothly, and help us find new ways to work smarter with AI. If you're fast, reliable, and as curious about why a design works as how to make it, I'd love to meet you. The Impact You Could Have Own production for a wide range of marketing assets, including social graphics, web banners, partner materials, and pieces for internal events, keeping up with a busy content calendar while holding a high bar for polish. Bring campaigns to life by turning a creative brief into one cohesive look across landing pages, ads, email, and social. Help our web team design and build landing page layouts in Figma and WordPress, working within our design system so every new page feels like part of the same site. Keep our HubSpot email system running smoothly by maintaining reusable, accessible modules built on live text, web-safe fonts, and cross-client best practices. Support recurring programs like our product newsletter, partnership assets, and lifecycle campaigns, so the people who rely on them always have what they need. Improve how the team works by building and refreshing templates that make it easier for program owners to create on-brand materials themselves. Champion pragmatic, responsible AI adoption on the team, using AI tools to speed up production and templating while keeping quality, accessibility, and brand standards front and centre. Bring fresh ideas to creative reviews and kickoffs, and pick up projects from other designers when priorities shift. The Experience We Feel We Need You have 3 to 4 years of graphic design experience, in-house or agency, with a strong background in production work and a portfolio that shows range across social, web, email, and template-based design. You're very strong in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign), and comfortable in Canva. You've designed for the web and have hands-on WordPress experience, ideally working within a design system or pattern library. You understand the fundamentals of email design, including accessibility, responsive layouts, and cross-client rendering, and you've worked in an email platform like HubSpot. You know enough HTML and CSS to build or troubleshoot email and web templates without relying entirely on a developer. You've used AI tools in your design workflow and are excited to keep exploring how they can make production faster and smarter. You have a strong eye for typography, colour, layout, and accessibility, and you apply it consistently across a template system. You manage your time well, keep several deadlines moving at once, and people know you as someone who is fast and reliable. You can walk us through your process and explain the thinking behind your design decisions, and you take feedback in stride. You find your feet quickly somewhere new, ask good questions, and take ownership of your work from there. B2B SaaS experience or an interest in health and wellness is a nice bonus, but not a requirement. If you don't meet every single qualification but are excited about this role, we'd still love to hear from you. More About Jane Jane is a founder-led, high-growth SaaS company born in North Vancouver, British Columbia. We're now a team of more than 800 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. We're proud of what we've built and quick to admit what we don't know yet. We listen, learn, and adjust as we go. We're also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isn't just delivery, it's delight. We move quickly, communicate openly, and solve real problems together. If you're energized by ambiguity, motivated by impact, and eager to learn with others, you'll thrive at Jane. Compensation & Benefits At Jane, we believe in paying fairly, clearly, and for growth. Our salary bands are intentionally wide, reflecting the full journey someone takes in a role, with real room to grow as your impact deepens over time. Most new hires join at the accomplished stage, with salaries above that typically reflecting existing team members who've made significant impact and built deep Jane-specific knowledge. For this role, accomplished looks like: 🇨🇦 Canada: $68,000 to $102,000 CAD (accomplished: ~$80,800 CAD) You can explore our benefits package here: Canadian Benefits We look forward to hearing from you. Jane takes job scams and candidate fraud seriously. Jane will only contact you from an @ jane.app email address. We'll never contact you from a personal email, ask for payment, or request purchases during the hiring process. If something doesn't seem right, please reach out to us at hiring@jane.app before sharing any personal information.",1792722084000,"2026-10-23 04:26:29","2026-10-22T19:05:03.554+00:00","CAD",{"jsonldValid":14,"jsonld":28},{"id":53,"applyToken":54,"slug":55,"title":56,"companyname":57,"companylogo":58,"companyTagline":59,"companyIndustry":60,"city":61,"country":13,"remote":41,"employmentType":62,"department":63,"content_html":64,"content_text":65,"years":20,"createdAt":66,"updatedAtISO":67,"postedAtISO":68,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":69},"6971e22899ed282aa8ce8981921fbe59b0308d1c56d6e9e35737b450c1ff47e7","88a2d7f2899d8cb4fae9ddfb4aa03263feea7b91580695cd0af659b223a80a77","software-engineer-identity-and-authorization-at-ai-fund-bf13197960","Software Engineer - Identity & Authorization","AI Fund","https://cdn.jobboardwise.com/logo/aifund.ai","Together, let's build great companies that move humanity forward.","Venture Capital and Private Equity Principals","San Francisco",[43],"Engineering","\u003Cp>\u003Cstrong>\u003Cu>ABOUT BASETEN\u003C/u>\u003C/strong>\u003C/p>\u003Cp>Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.\u003C/p>\u003Cp>\u003Cstrong>\u003Cu>THE ROLE\u003C/u>\u003C/strong>\u003C/p>\u003Cp>The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion.\u003C/p>\u003Cp>You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads.\u003C/p>\u003Cp>\u003Cstrong>\u003Cu>EXAMPLE INITIATIVES\u003C/u>\u003C/strong>\u003C/p>\u003Cp>Recent and upcoming work in this area:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Fine-grained authorization\u003C/strong> for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Programmatic authentication\u003C/strong> allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Agent credentials\u003C/strong> that grant an agent exactly the access it needs for the given task and nothing more\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Enterprise identity lifecycle\u003C/strong> including single sign-on, SCIM provisioning, and per-organization session expiry policies\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Admin controls\u003C/strong> for centralized visibility, auditability, and governance over credentials, roles, and access\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>\u003Cu>RESPONSIBILITIES\u003C/u>\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish engineering practices for quality, security, observability, and operational ownership.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide technical leadership and mentorship as the team grows.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>\u003Cu>REQUIREMENTS\u003C/u>\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>\u003Cu>NICE TO HAVE\u003C/u>\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience with Python and Go.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of OAuth, OIDC, and SCIM at the protocol level.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>\u003Cu>BENEFITS\u003C/u>\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Competitive compensation, including meaningful equity\u003C/p>\u003C/li>\u003Cli>\u003Cp>(U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents\u003C/p>\u003C/li>\u003Cli>\u003Cp>Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fertility and family-building stipend through Carrot\u003C/p>\u003C/li>\u003Cli>\u003Cp>(U.S. only) Company-facilitated 401(k)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Apply now\u003C/strong> to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.\u003C/p>\u003Cp>\u003Cem>At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.\u003C/em>\u003C/p>\u003Cp>\u003Cem>We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).\u003C/em>\u003C/p>","ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE The largest, most demanding enterprises run on Baseten, and they bring exacting requirements for how people, services, and agents access the platform. This is the founding role for our identity and authorization team within enterprise engineering. You'll own the identity and access layer of the Baseten platform: the authorization model, credential systems, and admin experiences that enterprise IT teams use to govern access for organizations like Harvey, HubSpot, and Notion. You'll design and build Baseten's fine-grained authorization system from the ground up to support the workflows customers depend on today while giving them cleaner, more precise ways to manage access as the platform grows. Authorization at Baseten requires low-latency permission checks at high request volume, consistent contracts and behaviors across the product suite, and strong security guarantees for mission-critical, highly regulated workloads. EXAMPLE INITIATIVES Recent and upcoming work in this area: Fine-grained authorization for users, service accounts, and agentic workloads: per-resource permissions at the organization, team, and workload scope to support both common workflows and complex enterprise access policies Programmatic authentication allowing high-compliance customers to connect service principles securely via short-lived, workload-based credentials Agent credentials that grant an agent exactly the access it needs for the given task and nothing more Enterprise identity lifecycle including single sign-on, SCIM provisioning, and per-organization session expiry policies Admin controls for centralized visibility, auditability, and governance over credentials, roles, and access RESPONSIBILITIES Lead identity and authorization projects from problem definition and technical design through implementation, launch, and iteration. Design authorization and credential models that support critical user workflows today and can be safely extended as the platform evolves. Partner with product, design, and customer-facing teams to turn enterprise security requirements into durable technical solutions. Establish engineering practices for quality, security, observability, and operational ownership. Provide technical leadership and mentorship as the team grows. REQUIREMENTS 4-5+ years of experience building production backend systems, including hands-on design and implementation of a product authorization system: per-resource or per-object permissions, relationship-based access control, a policy engine, or a fine-grained authorization system in the style of Zanzibar, OpenFGA, SpiceDB, or Cedar. Demonstrated end-to-end ownership: you've taken a system from first design through implementation, production rollout, and iteration with users. Experience developing and operating multi-tenant systems at scale, where authorization checks sit in the request path and latency and consistency matter. Comfort working across the full stack, from product and application code to cloud and Kubernetes infrastructure. NICE TO HAVE Experience with Python and Go. Experience running an OpenFGA, SpiceDB, or similar deployment in production, beyond a proof of concept. Working knowledge of OAuth, OIDC, and SCIM at the protocol level. BENEFITS Competitive compensation, including meaningful equity (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) Paid parental leave Fertility and family-building stipend through Carrot (U.S. only) Company-facilitated 401(k) Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).",1792712511000,"2026-10-23 01:45:24","2026-10-22T17:37:33.220+00:00",{"jsonldValid":14,"jsonld":28},{"id":71,"applyToken":72,"slug":73,"title":74,"companyname":75,"companylogo":76,"companyTagline":77,"companyIndustry":78,"city":79,"country":80,"remote":14,"employmentType":81,"department":44,"content_html":82,"content_text":83,"years":20,"createdAt":84,"updatedAtISO":85,"postedAtISO":86,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":87,"schema":88},"0814d2cdc35a61ad9c933cdf5ed68585cc3f754a4b071b89286feef0fd777ed4","054a02601d928979eab93b700f4e22d787469d3ade87d1133cd0ad970ddb11f1","influencer-director-influencer-marketing-at-viral-nation-5ec8108f85","Influencer Director, Influencer Marketing","Viral Nation","https://cdn.jobboardwise.com/logo/viralnation.com","We're a social & digital-first marketing agency, pushing the boundaries to deliver measurable results to brands globally","Advertising Services","London","United Kingdom",[43],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is seeking a dedicated Influencer Director with a robust mix of influencer marketing, social media, analytics, content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\u003C/li>\n\u003Cli>Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\u003C/li>\n\u003Cli>Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\u003C/li>\n\u003Cli>Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\u003C/li>\n\u003Cli>Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\u003C/li>\n\u003Cli>Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\u003C/li>\n\u003Cli>Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\u003C/li>\n\u003Cli>Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\u003C/li>\n\u003Cli>Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\u003C/li>\n\u003Cli>Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\u003C/li>\n\u003Cli>Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\u003C/li>\n\u003Cli>Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\u003C/li>\n\u003Cli>Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\u003C/li>\n\u003Cli>Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\u003C/li>\n\u003Cli>Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\u003C/li>\n\u003Cli>Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\u003C/li>\n\u003Cli>Strong ability to lead high-level client relationships, ensuring alignment to goals, long-term partnership success, and consistent delivery.\u003C/li>\n\u003Cli>Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\u003C/li>\n\u003Cli>Effective people leader with experience coaching and developing teams to meet client expectations and performance standards.\u003C/li>\n\u003Cli>Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\u003C/li>\n\u003Cli>Expert grasp of social platforms, amplification strategies, and cross-channel integration.\u003C/li>\n\u003Cli>Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\u003C/li>\n\u003Cli>Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\u003C/li>\n\u003Cli>Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Privacy Policy:\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong> By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. \u003C/p>\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! Position Overview: Viral Nation is seeking a dedicated Influencer Director with a robust mix of influencer marketing, social media, analytics, content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. Responsibilities: Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations. Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value. Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact. Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services. Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution. Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks. Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio. Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL. Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients. Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth. Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery. Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients. Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns. Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized. Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability. Qualifications and Skills: 6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes. Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth. Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement. Strong ability to lead high-level client relationships, ensuring alignment to goals, long-term partnership success, and consistent delivery. Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification. Effective people leader with experience coaching and developing teams to meet client expectations and performance standards. Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results. Expert grasp of social platforms, amplification strategies, and cross-channel integration. Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace). Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus. Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered. Privacy Policy: By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. Compensation Philosophy: At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels. Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact. AI in Recruitment: Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews. DEI Commitment: Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.",1792712510000,"2026-10-23 01:45:23","2026-10-22T16:41:37-04:00","GBP",{"jsonldValid":14,"jsonld":28},{"id":90,"applyToken":91,"slug":92,"title":74,"companyname":75,"companylogo":76,"companyTagline":77,"companyIndustry":78,"city":93,"country":93,"remote":14,"employmentType":94,"department":44,"content_html":95,"content_text":96,"years":20,"createdAt":84,"updatedAtISO":85,"postedAtISO":97,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":98,"schema":99},"fe35e4c6e58d080600c55db87590d3306ee321690dfdc9d7a3890aed754894b4","2780125668fbfd93a5d8fef218b3de0a8a622f98cf6a9d217117648076c0685a","influencer-director-influencer-marketing-at-viral-nation-b6f97a6a2b","France",[43],"\u003Cp>At \u003Cstrong>Viral Nation,\u003C/strong> we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.\u003C/p>\n\u003Cp>While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!\u003C/p>\u003Cp>\u003Cstrong>Position Overview:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is seeking a dedicated Influener Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. \u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations.\u003C/li>\n\u003Cli>Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value.\u003C/li>\n\u003Cli>Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact.\u003C/li>\n\u003Cli>Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services.\u003C/li>\n\u003Cli>Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution.\u003C/li>\n\u003Cli>Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks.\u003C/li>\n\u003Cli>Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio.\u003C/li>\n\u003Cli>Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL.\u003C/li>\n\u003Cli>Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients.\u003C/li>\n\u003Cli>Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth.\u003C/li>\n\u003Cli>Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery.\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients.\u003C/li>\n\u003Cli>Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns.\u003C/li>\n\u003Cli>Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized.\u003C/li>\n\u003Cli>Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications and Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes.\u003C/li>\n\u003Cli>Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth.\u003C/li>\n\u003Cli>Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement.\u003C/li>\n\u003Cli>Strong ability to lead high-level client relationships, ensuring alignment with goals, long-term partnership success, and consistent delivery.\u003C/li>\n\u003Cli>Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification.\u003C/li>\n\u003Cli>Effective people leader with experience coaching and developing teams to meet client expectations and performance standards.\u003C/li>\n\u003Cli>Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results.\u003C/li>\n\u003Cli>Expert grasp of social platforms, amplification strategies, and cross-channel integration.\u003C/li>\n\u003Cli>Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace).\u003C/li>\n\u003Cli>Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus.\u003C/li>\n\u003Cli>Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered.\u003Cbr>\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Privacy Policy: \u003Cbr>\u003Cbr>\u003C/strong>By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. \u003C/p>\u003Cp>\u003Cstrong>Compensation Philosophy:\u003C/strong>\u003C/p>\n\u003Cbr>At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels.\n\u003Cbr>Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.\n\n\u003Cp>\u003Cstrong>AI in Recruitment:\u003C/strong>\u003C/p>\n\n\u003Cp>Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews.\u003C/p>\n\u003Cp>\u003Cstrong>DEI Commitment:\u003C/strong>\u003C/p>\n\u003Cp>Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.\u003C/p>","At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! Position Overview: Viral Nation is seeking a dedicated Influener Director with a robust mix of influencer marketing, social media, analytics, and content marketing experience. By nature, they are a confident, courageous and strategic leader who excels in building bulletproof relationships with both their clients and their internal team. They are known to bring value to every conversation, provide consultative direction to their clients, and know when and how to challenge the status quo within our ever-changing industry. Responsibilities: Serve as the day-to-day primary point of contact for key clients, owning strategic relationships and ensuring consistent alignment to goals, KPIs, and performance expectations. Identify, develop, and surface growth and expansion opportunities across accounts, partnering with CSLs and internal teams to drive revenue and long-term client value. Lead strategic planning, quarterly business reviews, success measurement, and account vision-setting, ensuring narratives are insight-driven, performance-focused, and tied to client impact. Oversee end-to-end campaign execution across influencer, community management, production, paid social, and events, ensuring flawless delivery across all products and services. Lead and oversee creator communications for Macro & Mega tiers, ensuring white-glove talent management, clear expectations, and strong partnership execution. Manage campaign pacing, KPIs, optimization efforts, and overall program success to consistently meet or exceed performance benchmarks. Drive elevated brand storytelling, creative ideation, insights, and analytics, pushing teams to deliver innovative, differentiated work across a client portfolio. Lead the BI partnership kickoff for all key accounts, aligning on measurement frameworks, KPIs, reporting timelines, and success metrics in collaboration with the CSL. Own the wrap-report workflow, coordinating with BI, reviewing all reports for accuracy and strategic alignment, and ensuring insights are clearly communicated to clients. Provide leadership, guidance and escalation support to Account Supervisors and Account Managers, fostering accountability and growth. Coach and develop direct reports by providing regular feedback, training, and guidance, fostering a collaborative team culture that drives strong performance, career growth, and high-quality client delivery. Partner cross-functionally with Product, Sales, Creative, Finance, and BI to deliver integrated, scalable solutions for clients. Act as the internal advocate for the client’s POV, ensuring their needs, priorities, and feedback are clearly represented across teams while balancing those inputs with what’s required to deliver successful, high-performing campaigns. Maintain accurate Kantata project data, ensuring budgets, resourcing, timelines, and tasks are consistently reviewed and optimized. Identify and implement AI-driven efficiencies across planning, forecasting, and client-facing materials to improve speed, quality, and scalability. Qualifications and Skills: 6+ years of experience in digital, social, and influencer marketing across integrated service offerings, managing multiple client portfolios with strong business outcomes. Proven expertise in strategic planning, business insights, and performance measurement, using data to guide client recommendations, forecasting, and account growth. Advanced knowledge of influencer marketing and production strategy, including paid and organic tactics, contract negotiations, content development, and campaign measurement. Strong ability to lead high-level client relationships, ensuring alignment with goals, long-term partnership success, and consistent delivery. Demonstrated success in revenue growth and account expansion through strategic recommendations and opportunity identification. Effective people leader with experience coaching and developing teams to meet client expectations and performance standards. Exceptional project management and cross-functional collaboration skills, partnering with planning, creative, production, and media teams to drive results. Expert grasp of social platforms, amplification strategies, and cross-channel integration. Proficient with influencer management tools (e.g., CreatorIQ, Klear, Tagger, Upfluence), social management platforms (Sprout, Sprinklr, Hootsuite), CRM tools (HubSpot), and presentation software (MS Office, Google Workspace). Familiarity with creative tools (Photoshop, Canva, motion graphics) and relevant certifications (Facebook Blueprint, Twitter Flight School, Google Analytics) are a plus. Bachelor’s degree in Marketing, Business, Communications, or a related field preferred; equivalent professional experience will also be considered. Privacy Policy: By submitting your application, you acknowledge your data will be processed in accordance with our Privacy Policy. Compensation Philosophy: At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels. Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact. AI in Recruitment: Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews. DEI Commitment: Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.","2026-10-22T16:38:53-04:00","EUR",{"jsonldValid":14,"jsonld":28},{"id":101,"applyToken":102,"slug":103,"title":104,"companyname":105,"companylogo":106,"companyTagline":107,"companyIndustry":108,"city":61,"country":13,"remote":14,"employmentType":109,"department":110,"content_html":111,"content_text":112,"years":20,"createdAt":84,"updatedAtISO":113,"postedAtISO":114,"hasSalary":14,"salaryMin":115,"salaryMax":116,"currency":26,"schema":117},"80b358459188228d72c0da096bebc6f0de2afdd52b4491ae6e9f5903226a2197","25b52e01fc1b2763cc70f81b5bf5ed76a633bcbcf241a878489a0c1bbaff7147","order-to-cash-track-lead-finance-engineering-at-klaviyo-3e6b75c446","Order to Cash Track Lead, Finance Engineering","Klaviyo","https://cdn.jobboardwise.com/logo/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services",[16],"Finance","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement.\u003C/p>\n\u003Cp>\u003Cstrong>About the team\u003C/strong>\u003C/p>\n\u003Cp>Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G&A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale.\u003C/p>\n\u003Cp>The team partners closely with Finance, Accounting, Tax, Treasury, FP&A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation.\u003C/p>\n\u003Cp>This role reports to the Director, G&A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\n\u003Cp>As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.\u003C/p>\n\u003Cp>\u003Cstrong>Own the O2C track\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.\u003C/li>\n\u003Cli>Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.\u003C/li>\n\u003Cli>Look at O2C systems landscape and provide recommendations to set Klaviyo for the future\u003C/li>\n\u003Cli>Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Own SOX, controls, and audit readiness for Finance systems\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors.\u003C/li>\n\u003Cli>Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Drive AI-native transformation across Finance \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead Klaviyo's push to make Finance one of the most automated, insight-driven functions in the company. You'll identify and deliver high-value AI use cases across the O2C workflow. \u003C/li>\n\u003Cli>You'll partner directly with Klaviyo's AI and data platform teams and Finance Engineering  to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn't a future-state vision, it's work already underway, and you'll own it from a Product standpoint.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Design and optimize core Finance processes and systems\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have a leader mindset and partner with Controllership, Tax, Treasury  leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.\u003C/li>\n\u003Cli>Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Act as a strategic partner and communicator\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics; \u003C/li>\n\u003Cli>As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\n\u003Cp>You've spent your career at the intersection of Finance and Technology and you've moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C  function looks like, and you know how to build one.\u003C/p>\n\u003Cp>You've worked in  teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don't need a perfect environment to do great work, you create structure where there isn't any, and you bring Finance and engineering stakeholders along with you.\u003C/p>\n\u003Cp>Specifically, you likely bring:\u003C/p>\n\u003Cul>\n\u003Cli>10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash\u003C/li>\n\u003Cli>Understanding  of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors\u003C/li>\n\u003Cli>Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket\u003C/li>\n\u003Cli>Hands-on in  ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack\u003C/li>\n\u003Cli>Deliver business outcomes by partnering  strong engineering team with AI build-first mentality \u003C/li>\n\u003Cli>Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn't\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$140,000—$210,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences, and we care as much about your trajectory and potential as we do about direct, one‑to‑one matches with every requirement. About the team Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G&A Systems within Global Technology Solutions (GTS). This group designs, operates, and continually improves the applications and workflows that power how Klaviyo manages money, risk, and financial reporting at scale. The team partners closely with Finance, Accounting, Tax, Treasury, FP&A, Procurement, and Internal Audit, as well as adjacent technology teams like Corporate IT, Data, and GTM Systems, to ensure our back‑office stack is reliable, well‑integrated, compliant, and ready for a public, AI‑forward SaaS business. We own the roadmap, health, and governance of platforms including our ERP and financial systems (e.g., NetSuite/Oracle), procure‑to‑pay (e.g., Coupa), revenue and billing systems, and related integrations and automation. This role reports to the Director, G&A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo. What You'll Do As the Order to Cash (O2C) Lead, Finance Systems, you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo. Own the O2C track Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design. Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale. Look at O2C systems landscape and provide recommendations to set Klaviyo for the future Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test. Own SOX, controls, and audit readiness for Finance systems Own the design, implementation, and operation of IT General Controls (ITGCs) and other key controls across O2C applications, in partnership with Internal Audit, Security, and external auditors. Continually simplify and automate controls and evidence collection so audits are reliable and predictable, with fewer deficiencies and lower friction for Finance and GTS teams. Drive AI-native transformation across Finance Lead Klaviyo's push to make Finance one of the most automated, insight-driven functions in the company. You'll identify and deliver high-value AI use cases across the O2C workflow. You'll partner directly with Klaviyo's AI and data platform teams and Finance Engineering to embed AI into core Finance processes with clear guardrails, measurable productivity gains, and the rigor expected of a public company. This isn't a future-state vision, it's work already underway, and you'll own it from a Product standpoint. Design and optimize core Finance processes and systems Have a leader mindset and partner with Controllership, Tax, Treasury leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned. Ensure our ERP and other SaaS O2C applications are configured, integrated, and operated to support accurate, timely close, scalable revenue and billing, and high‑quality financial data that downstream teams can trust. Act as a strategic partner and communicator Serve as the primary technology partner for Controller, and Finance leadership team on systems, data, and process topics; As needed, represent Finance Technology Systems in executive forums, planning cycles, and cross‑functional initiatives, ensuring O2C needs are anticipated and built into wider GTS and company roadmaps. Who You Are You've spent your career at the intersection of Finance and Technology and you've moved beyond just keeping systems running. You think in product design, roadmaps, outcomes, and partnerships. You know what a well-run O2C function looks like, and you know how to build one. You've worked in teams through real complexity: ERP and other transformations, SOX audits, billing system overhauls, or the messy work of integrating Finance systems across a growing company. You don't need a perfect environment to do great work, you create structure where there isn't any, and you bring Finance and engineering stakeholders along with you. Specifically, you likely bring: 10+ years in enterprise or business systems, with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C, responsible for order-to cash Understanding of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors Solid understanding of enterprise-led growth, international expansion and system features required to enable moving upmarket Hands-on in ERP and Finance application architecture (NetSuite/Oracle, Avalara, Zuora, or similar), integration patterns, and how Finance data flows across a modern tech stack Deliver business outcomes by partnering strong engineering team with AI build-first mentality Personally built or scaled AI and automation in Finance workflows - reconciliations, invoice processing, forecasting prep and can speak to what worked and what didn't Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $140,000—$210,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-10-23 01:45:26","2026-10-22T11:01:04-04:00",140000,210000,{"jsonldValid":14,"jsonld":28},{"id":119,"applyToken":120,"slug":121,"title":104,"companyname":105,"companylogo":106,"companyTagline":107,"companyIndustry":108,"city":122,"country":13,"remote":14,"employmentType":123,"department":110,"content_html":111,"content_text":112,"years":20,"createdAt":84,"updatedAtISO":113,"postedAtISO":124,"hasSalary":14,"salaryMin":115,"salaryMax":116,"currency":26,"schema":125},"5859988e363f80d6cdfa6984558c476804d4deadc32672b5dd8834040bbb2cd6","4450eb666509b08e00647f4d8df8941d2eaf7717cea35b1f921ed5c03cc7f321","order-to-cash-track-lead-finance-engineering-at-klaviyo-6664e0347b","Boston",[16],"2026-10-22T11:01:03-04:00",{"jsonldValid":14,"jsonld":28},1792744983954]