[{"data":1,"prerenderedAt":109},["ShallowReactive",2],{"$fwGpK5bmyvTjxjyauim9szyvV21n4D3zqCrwwsQN3nkg":3,"$fZx_KLPkD04Av1OY9_WYkLVBlmfTOpBqr7QC5jCyfRCg":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"07475b0efdc923a095b1771f941e9ec0eed3d465e2f4d40cbed8ae61e7e7ab2a","growth-lead-roku-data-cloud-at-roku-5bc8dde9a3","Growth Lead — Roku Data Cloud","Roku","https://logo.clearbit.com/weareroku.com","Amazing Individuals. Unstoppable Team.","Software Development","Santa Monica","United States",false,[16],"Contract","Marketing","\u003Ch2>Teamwork makes the stream work.\u003C/h2>\n\n\u003Ch3>\u003Cstrong>Roku is changing how the world watches TV\u003C/strong>\u003C/h3>\n\u003Cp>Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.\u003C/p>\n\u003Cp>From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.\u003C/p>\n\u003Ch3>About the Team\u003C/h3>\n\u003Cp>Roku Data Cloud is a Snowflake-native data collaboration platform powered by Roku’s industry-leading data assets: ACR for linear and streaming TV, search keyword data, Roku Identity Services (RIS), planning and measurement APIs (Reach Curves, Audience Insights, Conversions API, Ad Log Delivery), a Snowflake-native clean room, and programmatic activation through native DSP integrations. \u003C/p>\n\u003Cp>Our Growth team partners with Product, Engineering, Ad Ops, Client Services, and external agency and publisher partners to design scalable, privacy-safe solutions — and make sure customers realize measurable value from them. \u003C/p>\n\n\u003Ch3>About the Role\u003C/h3>\n\u003Cp>The Growth Lead is the technical owner of the full RDC customer lifecycle — combining pre-sales solution engineering with post-sales value engineering. You’ll run a disciplined motion that moves every engagement through Technical Discovery → Solution Design → Pilot → Production, then stay engaged after deployment to turn signed contracts into compounding adoption, usage, and renewal. \u003C/p>\n\u003Cp>Pre-sale, you architect the solution. Post-sale, you architect the customer’s path to value — instrumenting adoption signals, running human-in-the-loop orchestration plays across cohorts, and co-authoring case studies that prove RDC’s impact. \u003C/p>\n\u003Cp>For California Only - The estimated annual salary for this position is between $210,900-255,000 annually.\u003Cbr>Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. \u003C/p>\n\u003Cp>This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. \u003C/p>\n\u003Ch3>\u003Cbr>What you’ll be doing\u003C/h3>\n\u003Cp>\u003Cstrong>Pre-Sales Solution Engineering \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with Account Executives and Partnerships leads to run Technical Discovery across agencies, publishers, measurement companies, and ad tech platforms. \u003C/li>\n\u003Cli>Architect privacy-safe RDC solutions — clean room, Collaboration APIs, ACR, RIS, Search Keywords, Conversions API, Ad Log Delivery, planning APIs, and DSP integrations. \u003C/li>\n\u003Cli>Translate requirements into phased Solution Designs with prioritized use cases, KPIs, governance, and sign-offs; own the design through pilot and production. \u003C/li>\n\u003Cli>Deliver tailored demos, whiteboarding sessions, and workshops for stakeholders from analysts to CPOs; represent RDC at CES, upfronts, agency product days, and publisher business reviews. \u003C/li>\n\u003Cli>Scope and execute time-boxed POCs with clear exit criteria (match rate, time-to-activation, deduped reach, stat-sig lift), with hands-on guidance through identity resolution, clean room policy, and activation. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Post-Sales Value Engineering\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Own the technical handoff to deployment and the ongoing day-to-day relationship with each customer. \u003C/li>\n\u003Cli>Standardize implementation kits for the core golden paths (clean room setup, ad log delivery, chatbot enablement, PMP/programmatic activation) and operationalize Snowflake data shares, S3 delivery patterns, schema governance, and SLAs to drive a low-touch experience and reduce time-to-first-activation to ≤30 days. \u003C/li>\n\u003Cli>Design and run the RDC growth engine: instrument usage telemetry in Snowflake, define adoption/friction/success-event rules, and operate a human-in-the-loop orchestration layer that routes partner-specific outreach through approval workflows. \u003C/li>\n\u003Cli>Build cohort-specific playbooks and Partner Programs for agency holding companies (Publicis, OMG, IPG, GroupM, Dentsu), retail media networks, M&E publishers, and advertisers/platforms — with unlock tiers tied to commitments and continuity terms. \u003C/li>\n\u003Cli>Co-author at least three cross-partner case studies per year; drive safe, permissioned AI adoption with RDC chatbot success patterns (time-to-first-insight, queries per account, insight-to-activation conversion). \u003C/li>\n\u003Cli>Own NRR and value-realization metrics; run monthly/quarterly business reviews tied to the original Solution Design; act as escalation point for clean room, ad log, identity, and activation issues. \u003C/li>\n\u003Cli>Provide structured field feedback to Product to prioritize roadmap and reduce repeat escalations. \u003C/li>\n\u003Cli>Cross-Functional Collaboration \u003C/li>\n\u003Cli>Partner with Sales, Partnerships, Customer Success, Legal/Privacy, Finance, and Support on repeatable new-deal and value-realization motions. \u003C/li>\n\u003Cli>Align with Product and Engineering on reference architectures, golden paths, and the template registry; co-design and co-sell with system integrators and measurement/identity partners. \u003C/li>\n\u003C/ul>\n\n\u003Ch3>We’re excited if you have\u003C/h3>\n\u003Cp>\u003Cstrong>Required \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>7+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Customer/Deployment Engineer, or Data/Analytics Consultant) with direct experience leading both pre-sales and post-sales motions. \u003C/li>\n\u003Cli>Proven track record designing and deploying data collaboration, identity, measurement, or programmatic solutions in AdTech, MarTech, or CTV/streaming. \u003C/li>\n\u003Cli>Strong SQL and data modeling; fluency with data warehousing, ETL/ELT, and analytics tooling. \u003C/li>\n\u003Cli>Working knowledge of cloud security, privacy, and governance frameworks (VPPA, CPRA, GDPR, DPIA, data minimization, audit logging). \u003C/li>\n\u003Cli>Experience with AWS, Azure, or GCP and data delivery patterns (S3, Snowflake shares, APIs). \u003C/li>\n\u003Cli>Excellent communication skills, with the ability to engage analysts, engineers, media planners, and C-level executives in the same week. \u003C/li>\n\u003Cli>Demonstrated ability to run a structured, opportunity-management sales process — not just run demos. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Hands-on experience with Snowflake (data shares, Collaboration APIs, Native App Framework, Snowpark, Cortex AI) and clean rooms (identity keys, aggregation-only outputs, match-rate QA, incrementality design). \u003C/li>\n\u003Cli>Experience operationalizing growth marketing or lifecycle motions for B2B data or SaaS products (telemetry-driven outreach, HITL approval workflows, cohort playbooks, case-study production). \u003C/li>\n\u003Cli>Familiarity with DSPs (Amazon DSP/AMC, Yahoo DSP), CDPs (Adobe, Hightouch), and measurement partners (iSpot, Innovid, VideoAmp, Nielsen, Comscore). \u003C/li>\n\u003Cli>Programming experience in Python for data pipelines and lightweight orchestration. \u003C/li>\n\u003Cli>Background in media/entertainment, retail/CPG, or travel; prior work with agency holding companies, retail media networks, or major streamers is a plus. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What Success Looks Like \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Every new opportunity runs through a governed process with a signed Solution Design, documented KPIs, and a clear pilot plan. \u003C/li>\n\u003Cli>Time-to-first-activation for new clean room and collaboration customers is ≤30 days; activated accounts per quarter grow 50%+ year over year. \u003C/li>\n\u003Cli>Repeat technical escalations decline as golden paths and self-service tooling mature. \u003C/li>\n\u003Cli>At least three co-authored case studies per year are published and in active use by sellers and leadership. \u003C/li>\n\u003Cli>NRR, data-enabled spend, and adoption metrics are visible on an executive dashboard and trending up. \u003C/li>\n\u003C/ul>\n\u003Ch6>#LI-OR1\u003C/h6>\n\u003Ch3>\u003Cstrong>Our Hybrid Work Approach\u003C/strong>\u003C/h3>\n\u003Cp>Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Benefits\u003C/strong>\u003C/h3>\n\u003Cp>Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Accommodations\u003C/strong>\u003C/h3>\n\u003Cp>Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.\u003C/p>\n\n\u003Ch3>\u003Cstrong>The Roku Culture\u003C/strong>\u003C/h3>\n\u003Cp>Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. \u003C/p>\n\u003Cp>We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. \u003C/p>\n\u003Cp>To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.\u003C/p>\n\u003Cp>By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.\u003C/p>","Teamwork makes the stream work.\n\nRoku is changing how the world watches TV\nRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.\nFrom your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.\nAbout the Team\nRoku Data Cloud is a Snowflake-native data collaboration platform powered by Roku’s industry-leading data assets: ACR for linear and streaming TV, search keyword data, Roku Identity Services (RIS), planning and measurement APIs (Reach Curves, Audience Insights, Conversions API, Ad Log Delivery), a Snowflake-native clean room, and programmatic activation through native DSP integrations. \nOur Growth team partners with Product, Engineering, Ad Ops, Client Services, and external agency and publisher partners to design scalable, privacy-safe solutions — and make sure customers realize measurable value from them. \n\nAbout the Role\nThe Growth Lead is the technical owner of the full RDC customer lifecycle — combining pre-sales solution engineering with post-sales value engineering. You’ll run a disciplined motion that moves every engagement through Technical Discovery → Solution Design → Pilot → Production, then stay engaged after deployment to turn signed contracts into compounding adoption, usage, and renewal. \nPre-sale, you architect the solution. Post-sale, you architect the customer’s path to value — instrumenting adoption signals, running human-in-the-loop orchestration plays across cohorts, and co-authoring case studies that prove RDC’s impact. \nFor California Only - The estimated annual salary for this position is between $210,900-255,000 annually.Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. \nThis role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. \nWhat you’ll be doing\nPre-Sales Solution Engineering \n\nPartner with Account Executives and Partnerships leads to run Technical Discovery across agencies, publishers, measurement companies, and ad tech platforms. \nArchitect privacy-safe RDC solutions — clean room, Collaboration APIs, ACR, RIS, Search Keywords, Conversions API, Ad Log Delivery, planning APIs, and DSP integrations. \nTranslate requirements into phased Solution Designs with prioritized use cases, KPIs, governance, and sign-offs; own the design through pilot and production. \nDeliver tailored demos, whiteboarding sessions, and workshops for stakeholders from analysts to CPOs; represent RDC at CES, upfronts, agency product days, and publisher business reviews. \nScope and execute time-boxed POCs with clear exit criteria (match rate, time-to-activation, deduped reach, stat-sig lift), with hands-on guidance through identity resolution, clean room policy, and activation. \n\nPost-Sales Value Engineering \n\nOwn the technical handoff to deployment and the ongoing day-to-day relationship with each customer. \nStandardize implementation kits for the core golden paths (clean room setup, ad log delivery, chatbot enablement, PMP/programmatic activation) and operationalize Snowflake data shares, S3 delivery patterns, schema governance, and SLAs to drive a low-touch experience and reduce time-to-first-activation to ≤30 days. \nDesign and run the RDC growth engine: instrument usage telemetry in Snowflake, define adoption/friction/success-event rules, and operate a human-in-the-loop orchestration layer that routes partner-specific outreach through approval workflows. \nBuild cohort-specific playbooks and Partner Programs for agency holding companies (Publicis, OMG, IPG, GroupM, Dentsu), retail media networks, M&E publishers, and advertisers/platforms — with unlock tiers tied to commitments and continuity terms. \nCo-author at least three cross-partner case studies per year; drive safe, permissioned AI adoption with RDC chatbot success patterns (time-to-first-insight, queries per account, insight-to-activation conversion). \nOwn NRR and value-realization metrics; run monthly/quarterly business reviews tied to the original Solution Design; act as escalation point for clean room, ad log, identity, and activation issues. \nProvide structured field feedback to Product to prioritize roadmap and reduce repeat escalations. \nCross-Functional Collaboration \nPartner with Sales, Partnerships, Customer Success, Legal/Privacy, Finance, and Support on repeatable new-deal and value-realization motions. \nAlign with Product and Engineering on reference architectures, golden paths, and the template registry; co-design and co-sell with system integrators and measurement/identity partners. \n\n\nWe’re excited if you have\nRequired \n\n7+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Customer/Deployment Engineer, or Data/Analytics Consultant) with direct experience leading both pre-sales and post-sales motions. \nProven track record designing and deploying data collaboration, identity, measurement, or programmatic solutions in AdTech, MarTech, or CTV/streaming. \nStrong SQL and data modeling; fluency with data warehousing, ETL/ELT, and analytics tooling. \nWorking knowledge of cloud security, privacy, and governance frameworks (VPPA, CPRA, GDPR, DPIA, data minimization, audit logging). \nExperience with AWS, Azure, or GCP and data delivery patterns (S3, Snowflake shares, APIs). \nExcellent communication skills, with the ability to engage analysts, engineers, media planners, and C-level executives in the same week. \nDemonstrated ability to run a structured, opportunity-management sales process — not just run demos. \n\nPreferred \n\nHands-on experience with Snowflake (data shares, Collaboration APIs, Native App Framework, Snowpark, Cortex AI) and clean rooms (identity keys, aggregation-only outputs, match-rate QA, incrementality design). \nExperience operationalizing growth marketing or lifecycle motions for B2B data or SaaS products (telemetry-driven outreach, HITL approval workflows, cohort playbooks, case-study production). \nFamiliarity with DSPs (Amazon DSP/AMC, Yahoo DSP), CDPs (Adobe, Hightouch), and measurement partners (iSpot, Innovid, VideoAmp, Nielsen, Comscore). \nProgramming experience in Python for data pipelines and lightweight orchestration. \nBackground in media/entertainment, retail/CPG, or travel; prior work with agency holding companies, retail media networks, or major streamers is a plus. \n\nWhat Success Looks Like \n\nEvery new opportunity runs through a governed process with a signed Solution Design, documented KPIs, and a clear pilot plan. \nTime-to-first-activation for new clean room and collaboration customers is ≤30 days; activated accounts per quarter grow 50%+ year over year. \nRepeat technical escalations decline as golden paths and self-service tooling mature. \nAt least three co-authored case studies per year are published and in active use by sellers and leadership. \nNRR, data-enabled spend, and adoption metrics are visible on an executive dashboard and trending up. \n\n#LI-OR1\nOur Hybrid Work Approach\nRoku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.\n\nBenefits\nRoku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.\n\nAccommodations\nRoku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.\n\nThe Roku Culture\nRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. \nWe have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. \nTo learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.\nBy providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.",0,1779161276000,"2026-05-19 05:29:18","2026-05-19T00:10:12.000Z",210900,255000,"USD",{"jsonldValid":14,"jsonld":28},"",{"jobs":30},[31,39,59,70,79,92],{"id":32,"slug":33,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":13,"remote":14,"employmentType":35,"department":17,"content_html":36,"content_text":37,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":38},"cc21d3743dae43b5c08c4927c9339819658469d726897ab1048f7441772bad95","growth-lead-roku-data-cloud-at-roku-3c60f7ec9f","New York",[16],"\u003Ch2>Teamwork makes the stream work.\u003C/h2>\n\n\u003Ch3>\u003Cstrong>Roku is changing how the world watches TV\u003C/strong>\u003C/h3>\n\u003Cp>Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.\u003C/p>\n\u003Cp>From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.\u003C/p>\n\u003Ch3>About the Team\u003C/h3>\n\u003Cp>Roku Data Cloud is a Snowflake-native data collaboration platform powered by Roku’s industry-leading data assets: ACR for linear and streaming TV, search keyword data, Roku Identity Services (RIS), planning and measurement APIs (Reach Curves, Audience Insights, Conversions API, Ad Log Delivery), a Snowflake-native clean room, and programmatic activation through native DSP integrations. \u003C/p>\n\u003Cp>Our Growth team partners with Product, Engineering, Ad Ops, Client Services, and external agency and publisher partners to design scalable, privacy-safe solutions — and make sure customers realize measurable value from them. \u003C/p>\n\n\u003Ch3>About the Role\u003C/h3>\n\u003Cp>The Growth Lead is the technical owner of the full RDC customer lifecycle — combining pre-sales solution engineering with post-sales value engineering. You’ll run a disciplined motion that moves every engagement through Technical Discovery → Solution Design → Pilot → Production, then stay engaged after deployment to turn signed contracts into compounding adoption, usage, and renewal. \u003C/p>\n\u003Cp>Pre-sale, you architect the solution. Post-sale, you architect the customer’s path to value — instrumenting adoption signals, running human-in-the-loop orchestration plays across cohorts, and co-authoring case studies that prove RDC’s impact. \u003C/p>\n\u003Cp>For New York Only - The estimated annual salary for this position is between $210,900-255,000 annually.\u003Cbr>Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. \u003C/p>\n\u003Cp>This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. \u003C/p>\n\u003Ch3>\u003Cbr>What you’ll be doing\u003C/h3>\n\u003Cp>\u003Cstrong>Pre-Sales Solution Engineering \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with Account Executives and Partnerships leads to run Technical Discovery across agencies, publishers, measurement companies, and ad tech platforms. \u003C/li>\n\u003Cli>Architect privacy-safe RDC solutions — clean room, Collaboration APIs, ACR, RIS, Search Keywords, Conversions API, Ad Log Delivery, planning APIs, and DSP integrations. \u003C/li>\n\u003Cli>Translate requirements into phased Solution Designs with prioritized use cases, KPIs, governance, and sign-offs; own the design through pilot and production. \u003C/li>\n\u003Cli>Deliver tailored demos, whiteboarding sessions, and workshops for stakeholders from analysts to CPOs; represent RDC at CES, upfronts, agency product days, and publisher business reviews. \u003C/li>\n\u003Cli>Scope and execute time-boxed POCs with clear exit criteria (match rate, time-to-activation, deduped reach, stat-sig lift), with hands-on guidance through identity resolution, clean room policy, and activation. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Post-Sales Value Engineering\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Own the technical handoff to deployment and the ongoing day-to-day relationship with each customer. \u003C/li>\n\u003Cli>Standardize implementation kits for the core golden paths (clean room setup, ad log delivery, chatbot enablement, PMP/programmatic activation) and operationalize Snowflake data shares, S3 delivery patterns, schema governance, and SLAs to drive a low-touch experience and reduce time-to-first-activation to ≤30 days. \u003C/li>\n\u003Cli>Design and run the RDC growth engine: instrument usage telemetry in Snowflake, define adoption/friction/success-event rules, and operate a human-in-the-loop orchestration layer that routes partner-specific outreach through approval workflows. \u003C/li>\n\u003Cli>Build cohort-specific playbooks and Partner Programs for agency holding companies (Publicis, OMG, IPG, GroupM, Dentsu), retail media networks, M&E publishers, and advertisers/platforms — with unlock tiers tied to commitments and continuity terms. \u003C/li>\n\u003Cli>Co-author at least three cross-partner case studies per year; drive safe, permissioned AI adoption with RDC chatbot success patterns (time-to-first-insight, queries per account, insight-to-activation conversion). \u003C/li>\n\u003Cli>Own NRR and value-realization metrics; run monthly/quarterly business reviews tied to the original Solution Design; act as escalation point for clean room, ad log, identity, and activation issues. \u003C/li>\n\u003Cli>Provide structured field feedback to Product to prioritize roadmap and reduce repeat escalations. \u003C/li>\n\u003Cli>Cross-Functional Collaboration \u003C/li>\n\u003Cli>Partner with Sales, Partnerships, Customer Success, Legal/Privacy, Finance, and Support on repeatable new-deal and value-realization motions. \u003C/li>\n\u003Cli>Align with Product and Engineering on reference architectures, golden paths, and the template registry; co-design and co-sell with system integrators and measurement/identity partners. \u003C/li>\n\u003C/ul>\n\n\u003Ch3>We’re excited if you have\u003C/h3>\n\u003Cp>\u003Cstrong>Required \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>7+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Customer/Deployment Engineer, or Data/Analytics Consultant) with direct experience leading both pre-sales and post-sales motions. \u003C/li>\n\u003Cli>Proven track record designing and deploying data collaboration, identity, measurement, or programmatic solutions in AdTech, MarTech, or CTV/streaming. \u003C/li>\n\u003Cli>Strong SQL and data modeling; fluency with data warehousing, ETL/ELT, and analytics tooling. \u003C/li>\n\u003Cli>Working knowledge of cloud security, privacy, and governance frameworks (VPPA, CPRA, GDPR, DPIA, data minimization, audit logging). \u003C/li>\n\u003Cli>Experience with AWS, Azure, or GCP and data delivery patterns (S3, Snowflake shares, APIs). \u003C/li>\n\u003Cli>Excellent communication skills, with the ability to engage analysts, engineers, media planners, and C-level executives in the same week. \u003C/li>\n\u003Cli>Demonstrated ability to run a structured, opportunity-management sales process — not just run demos. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Hands-on experience with Snowflake (data shares, Collaboration APIs, Native App Framework, Snowpark, Cortex AI) and clean rooms (identity keys, aggregation-only outputs, match-rate QA, incrementality design). \u003C/li>\n\u003Cli>Experience operationalizing growth marketing or lifecycle motions for B2B data or SaaS products (telemetry-driven outreach, HITL approval workflows, cohort playbooks, case-study production). \u003C/li>\n\u003Cli>Familiarity with DSPs (Amazon DSP/AMC, Yahoo DSP), CDPs (Adobe, Hightouch), and measurement partners (iSpot, Innovid, VideoAmp, Nielsen, Comscore). \u003C/li>\n\u003Cli>Programming experience in Python for data pipelines and lightweight orchestration. \u003C/li>\n\u003Cli>Background in media/entertainment, retail/CPG, or travel; prior work with agency holding companies, retail media networks, or major streamers is a plus. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What Success Looks Like \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Every new opportunity runs through a governed process with a signed Solution Design, documented KPIs, and a clear pilot plan. \u003C/li>\n\u003Cli>Time-to-first-activation for new clean room and collaboration customers is ≤30 days; activated accounts per quarter grow 50%+ year over year. \u003C/li>\n\u003Cli>Repeat technical escalations decline as golden paths and self-service tooling mature. \u003C/li>\n\u003Cli>At least three co-authored case studies per year are published and in active use by sellers and leadership. \u003C/li>\n\u003Cli>NRR, data-enabled spend, and adoption metrics are visible on an executive dashboard and trending up. \u003C/li>\n\u003C/ul>\n\u003Ch6>#LI-OR1\u003C/h6>\n\u003Ch3>\u003Cstrong>Our Hybrid Work Approach\u003C/strong>\u003C/h3>\n\u003Cp>Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Benefits\u003C/strong>\u003C/h3>\n\u003Cp>Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Accommodations\u003C/strong>\u003C/h3>\n\u003Cp>Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.\u003C/p>\n\n\u003Ch3>\u003Cstrong>The Roku Culture\u003C/strong>\u003C/h3>\n\u003Cp>Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. \u003C/p>\n\u003Cp>We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. \u003C/p>\n\u003Cp>To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.\u003C/p>\n\u003Cp>By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.\u003C/p>","Teamwork makes the stream work.\n\nRoku is changing how the world watches TV\nRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.\nFrom your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.\nAbout the Team\nRoku Data Cloud is a Snowflake-native data collaboration platform powered by Roku’s industry-leading data assets: ACR for linear and streaming TV, search keyword data, Roku Identity Services (RIS), planning and measurement APIs (Reach Curves, Audience Insights, Conversions API, Ad Log Delivery), a Snowflake-native clean room, and programmatic activation through native DSP integrations. \nOur Growth team partners with Product, Engineering, Ad Ops, Client Services, and external agency and publisher partners to design scalable, privacy-safe solutions — and make sure customers realize measurable value from them. \n\nAbout the Role\nThe Growth Lead is the technical owner of the full RDC customer lifecycle — combining pre-sales solution engineering with post-sales value engineering. You’ll run a disciplined motion that moves every engagement through Technical Discovery → Solution Design → Pilot → Production, then stay engaged after deployment to turn signed contracts into compounding adoption, usage, and renewal. \nPre-sale, you architect the solution. Post-sale, you architect the customer’s path to value — instrumenting adoption signals, running human-in-the-loop orchestration plays across cohorts, and co-authoring case studies that prove RDC’s impact. \nFor New York Only - The estimated annual salary for this position is between $210,900-255,000 annually.Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. \nThis role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. \nWhat you’ll be doing\nPre-Sales Solution Engineering \n\nPartner with Account Executives and Partnerships leads to run Technical Discovery across agencies, publishers, measurement companies, and ad tech platforms. \nArchitect privacy-safe RDC solutions — clean room, Collaboration APIs, ACR, RIS, Search Keywords, Conversions API, Ad Log Delivery, planning APIs, and DSP integrations. \nTranslate requirements into phased Solution Designs with prioritized use cases, KPIs, governance, and sign-offs; own the design through pilot and production. \nDeliver tailored demos, whiteboarding sessions, and workshops for stakeholders from analysts to CPOs; represent RDC at CES, upfronts, agency product days, and publisher business reviews. \nScope and execute time-boxed POCs with clear exit criteria (match rate, time-to-activation, deduped reach, stat-sig lift), with hands-on guidance through identity resolution, clean room policy, and activation. \n\nPost-Sales Value Engineering \n\nOwn the technical handoff to deployment and the ongoing day-to-day relationship with each customer. \nStandardize implementation kits for the core golden paths (clean room setup, ad log delivery, chatbot enablement, PMP/programmatic activation) and operationalize Snowflake data shares, S3 delivery patterns, schema governance, and SLAs to drive a low-touch experience and reduce time-to-first-activation to ≤30 days. \nDesign and run the RDC growth engine: instrument usage telemetry in Snowflake, define adoption/friction/success-event rules, and operate a human-in-the-loop orchestration layer that routes partner-specific outreach through approval workflows. \nBuild cohort-specific playbooks and Partner Programs for agency holding companies (Publicis, OMG, IPG, GroupM, Dentsu), retail media networks, M&E publishers, and advertisers/platforms — with unlock tiers tied to commitments and continuity terms. \nCo-author at least three cross-partner case studies per year; drive safe, permissioned AI adoption with RDC chatbot success patterns (time-to-first-insight, queries per account, insight-to-activation conversion). \nOwn NRR and value-realization metrics; run monthly/quarterly business reviews tied to the original Solution Design; act as escalation point for clean room, ad log, identity, and activation issues. \nProvide structured field feedback to Product to prioritize roadmap and reduce repeat escalations. \nCross-Functional Collaboration \nPartner with Sales, Partnerships, Customer Success, Legal/Privacy, Finance, and Support on repeatable new-deal and value-realization motions. \nAlign with Product and Engineering on reference architectures, golden paths, and the template registry; co-design and co-sell with system integrators and measurement/identity partners. \n\n\nWe’re excited if you have\nRequired \n\n7+ years in a customer-facing technical role (Sales Engineer, Solutions Architect, Customer/Deployment Engineer, or Data/Analytics Consultant) with direct experience leading both pre-sales and post-sales motions. \nProven track record designing and deploying data collaboration, identity, measurement, or programmatic solutions in AdTech, MarTech, or CTV/streaming. \nStrong SQL and data modeling; fluency with data warehousing, ETL/ELT, and analytics tooling. \nWorking knowledge of cloud security, privacy, and governance frameworks (VPPA, CPRA, GDPR, DPIA, data minimization, audit logging). \nExperience with AWS, Azure, or GCP and data delivery patterns (S3, Snowflake shares, APIs). \nExcellent communication skills, with the ability to engage analysts, engineers, media planners, and C-level executives in the same week. \nDemonstrated ability to run a structured, opportunity-management sales process — not just run demos. \n\nPreferred \n\nHands-on experience with Snowflake (data shares, Collaboration APIs, Native App Framework, Snowpark, Cortex AI) and clean rooms (identity keys, aggregation-only outputs, match-rate QA, incrementality design). \nExperience operationalizing growth marketing or lifecycle motions for B2B data or SaaS products (telemetry-driven outreach, HITL approval workflows, cohort playbooks, case-study production). \nFamiliarity with DSPs (Amazon DSP/AMC, Yahoo DSP), CDPs (Adobe, Hightouch), and measurement partners (iSpot, Innovid, VideoAmp, Nielsen, Comscore). \nProgramming experience in Python for data pipelines and lightweight orchestration. \nBackground in media/entertainment, retail/CPG, or travel; prior work with agency holding companies, retail media networks, or major streamers is a plus. \n\nWhat Success Looks Like \n\nEvery new opportunity runs through a governed process with a signed Solution Design, documented KPIs, and a clear pilot plan. \nTime-to-first-activation for new clean room and collaboration customers is ≤30 days; activated accounts per quarter grow 50%+ year over year. \nRepeat technical escalations decline as golden paths and self-service tooling mature. \nAt least three co-authored case studies per year are published and in active use by sellers and leadership. \nNRR, data-enabled spend, and adoption metrics are visible on an executive dashboard and trending up. \n\n#LI-OR1\nOur Hybrid Work Approach\nRoku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.\n\nBenefits\nRoku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.\n\nAccommodations\nRoku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.\n\nThe Roku Culture\nRoku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. \nWe have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002. \nTo learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.\nBy providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.",{"jsonldValid":14,"jsonld":28},{"id":40,"slug":41,"title":42,"companyname":43,"companylogo":44,"companyTagline":45,"companyIndustry":46,"city":47,"country":48,"remote":49,"employmentType":50,"department":52,"content_html":53,"content_text":54,"years":20,"createdAt":55,"updatedAtISO":56,"postedAtISO":57,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":58},"fbc079dbe65d2067111b0641019c10f646945968e7fd093f0ed16eea793e0389","customer-merchant-support-specialist-at-fresh-prints-d6253a70c9","Customer/Merchant Support Specialist","Fresh Prints","https://logo.clearbit.com/freshprints.com","America's fastest growing collegiate custom apparel company six years in a row.","Retail Apparel and Fashion","The Philippines (Remote)","The Philippines",true,[51],"Full-time","Other","\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Customer/Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in customer/merchant support or a related role\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in e-commerce, SaaS, or analytics is a plus\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Customer/Merchant Support Specialist\nWe’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in customer/merchant support or a related role\n\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nExperience in e-commerce, SaaS, or analytics is a plus\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\nComfortable with providing weekend support\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO",1779204380000,"2026-05-19 17:26:55","2026-05-18T18:30:38.000Z",{"jsonldValid":14,"jsonld":28},{"id":60,"slug":61,"title":62,"companyname":63,"companylogo":28,"city":64,"country":13,"remote":14,"employmentType":65,"department":52,"content_html":66,"content_text":67,"years":20,"createdAt":55,"updatedAtISO":56,"postedAtISO":68,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":69},"1b5e8bcc753483e92ca0bfda933f5c9651903e659e682f1e2ea928db95aa8c7c","marketing-technology-systems-manager-at-favor-delivery-02856c1a3b","Marketing Technology Systems Manager","favor delivery","Austin",[51],"\u003Cp>We are looking for a Marketing Technology Systems Manager to join our team as the primary custodian of our growth and consumer platform. This role is for a technical operator who thrives on the \"plumbing\" of marketing technology. In this role, you will partner closely with the Director of Marketing Operations & Platform to translate our strategic vision into a high-functioning reality. You will lead the charge on data governance, system integrations, and tool enablement. From managing our customer data platform (CDP) event volume to architecting the signals that power our paid media spend, you will ensure the integrity, scalability, and technical excellence of our growth stack every day.\u003C/p>\n\u003Cbr>\u003Ch2>What you'll do:\u003C/h2>\n\n\u003Cli>\u003Cstrong>Data Governance & Taxonomy:\u003C/strong> Serve as the \"source of truth\" for our marketing data. Design and maintain CDP tracking taxonomies, enforce data standards, and ensure our events and attributes remain clean and actionable across the entire martech ecosystem.\u003C/li>\n\u003Cli>\u003Cstrong>Platform Administration:\u003C/strong> Serve as the primary technical point of contact for our core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the \"health of the machine,\" including monitoring API limits, managing user permissions, and troubleshooting system-level errors.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Solutioning & Implementation:\u003C/strong> Partner with Data Science, Engineering, and Product to translate marketing use cases into detailed technical specifications. You will serve as the primary project lead for platform enhancements—from defining new data events and personalization models to overseeing the end-to-end implementation and QA of new tool integrations.\u003C/li>\n\u003Cli>\u003Cstrong>Enablement & Self-Service:\u003C/strong> Build the MarTech “playbook” for MarOps and the broader marketing team. Create template libraries, training resources, and standardized self-service workflows that allow team members to execute high-quality work independently and safely.\u003C/li>\n\u003Cli>\u003Cstrong>Documentation & Standards:\u003C/strong> Maintain a comprehensive library of our marketing architecture, ensuring all integrations, schemas, and logic-based workflows are well-documented for future scale.\u003C/li>\n\u003Cli>\u003Cstrong>Performance Signal Management:\u003C/strong> Support our Paid Media team by maintaining the technical \"hooks\" for performance marketing, such as Conversion APIs (CAPI) and MMP deep-linking (Branch).\u003C/li>\n\n\u003Cbr>\u003Ch2>Skills you have:\u003C/h2>\n\n\u003Cli>Relevant Bachelor’s degree or certification in IT, Marketing, or related fields.\u003C/li>\n\u003Cli>4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering\u003C/li>\n\u003Cli>role.\u003C/li>\n\u003Cli>Hands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.\u003C/li>\n\u003Cli>Experience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid) preferred.\u003C/li>\n\u003Cli>A strong understanding of REST APIs, JSON, and Webhooks. You can read technical documentation and troubleshoot a data payload with ease.\u003C/li>\n\u003Cli>Familiarity with SQL and relational databases - plus a solid grasp of how data should be structured for marketing automation and analytics.\u003C/li>\n\u003Cli>Bonus points for experience with Mobile Measurement Partners (MMPs) and an understanding of how privacy frameworks (ATT, GDPR) impact tracking and attribution.\u003C/li>\n\u003Cli>Proven ability to document technical workflows and act as a liaison between Marketing and Engineering/Product teams.\u003C/li>\n\n\u003Cbr>\u003Ch2>Who you are:\u003C/h2>\n\n\u003Cli>\u003Cstrong>The \"Technical Anchor\":\u003C/strong> You love being the person the team turns to when a problem is \"too technical\" for a generalist to solve.\u003C/li>\n\u003Cli>\u003Cstrong>Pragmatic Builder: \u003C/strong>You find satisfaction in building a robust, automated system that \"just works\" so others can do their best work.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborative Integrator:\u003C/strong> You enjoy the \"puzzle\" of connecting different platforms and ensuring data flows seamlessly between them.\u003C/li>\n\u003Cli>\u003Cstrong>Detail Obsessive:\u003C/strong> You believe that data integrity is the foundation of high-performing marketing teams.\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cb>Life at Favor\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Where you’ll work: \u003C/b>This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Benefits\u003C/b>: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Paid time off (PTO):\u003C/b> We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Learning and development:\u003C/b> We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Community\u003C/b>: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Diversity, equity, and inclusion: \u003C/b>At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!\u003C/p>\u003Cbr>\u003Cp>In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.\u003C/p>","We are looking for a Marketing Technology Systems Manager to join our team as the primary custodian of our growth and consumer platform. This role is for a technical operator who thrives on the \"plumbing\" of marketing technology. In this role, you will partner closely with the Director of Marketing Operations & Platform to translate our strategic vision into a high-functioning reality. You will lead the charge on data governance, system integrations, and tool enablement. From managing our customer data platform (CDP) event volume to architecting the signals that power our paid media spend, you will ensure the integrity, scalability, and technical excellence of our growth stack every day.\nWhat you'll do:\n\nData Governance & Taxonomy: Serve as the \"source of truth\" for our marketing data. Design and maintain CDP tracking taxonomies, enforce data standards, and ensure our events and attributes remain clean and actionable across the entire martech ecosystem.\nPlatform Administration: Serve as the primary technical point of contact for our core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the \"health of the machine,\" including monitoring API limits, managing user permissions, and troubleshooting system-level errors.\nTechnical Solutioning & Implementation: Partner with Data Science, Engineering, and Product to translate marketing use cases into detailed technical specifications. You will serve as the primary project lead for platform enhancements—from defining new data events and personalization models to overseeing the end-to-end implementation and QA of new tool integrations.\nEnablement & Self-Service: Build the MarTech “playbook” for MarOps and the broader marketing team. Create template libraries, training resources, and standardized self-service workflows that allow team members to execute high-quality work independently and safely.\nDocumentation & Standards: Maintain a comprehensive library of our marketing architecture, ensuring all integrations, schemas, and logic-based workflows are well-documented for future scale.\nPerformance Signal Management: Support our Paid Media team by maintaining the technical \"hooks\" for performance marketing, such as Conversion APIs (CAPI) and MMP deep-linking (Branch).\n\nSkills you have:\n\nRelevant Bachelor’s degree or certification in IT, Marketing, or related fields.\n4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering\nrole.\nHands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.\nExperience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid) preferred.\nA strong understanding of REST APIs, JSON, and Webhooks. You can read technical documentation and troubleshoot a data payload with ease.\nFamiliarity with SQL and relational databases - plus a solid grasp of how data should be structured for marketing automation and analytics.\nBonus points for experience with Mobile Measurement Partners (MMPs) and an understanding of how privacy frameworks (ATT, GDPR) impact tracking and attribution.\nProven ability to document technical workflows and act as a liaison between Marketing and Engineering/Product teams.\n\nWho you are:\n\nThe \"Technical Anchor\": You love being the person the team turns to when a problem is \"too technical\" for a generalist to solve.\nPragmatic Builder: You find satisfaction in building a robust, automated system that \"just works\" so others can do their best work.\nCollaborative Integrator: You enjoy the \"puzzle\" of connecting different platforms and ensuring data flows seamlessly between them.\nDetail Obsessive: You believe that data integrity is the foundation of high-performing marketing teams.\n\nLife at FavorWhere you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.","2026-05-18T15:55:35.674Z",{"jsonldValid":14,"jsonld":28},{"id":71,"slug":72,"title":73,"companyname":43,"companylogo":44,"companyTagline":45,"companyIndustry":46,"city":47,"country":48,"remote":49,"employmentType":74,"department":52,"content_html":75,"content_text":76,"years":20,"createdAt":55,"updatedAtISO":56,"postedAtISO":77,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":78},"e0eeead0afa90b7d8101fe3999434baf4867b8d5e4335f6439aa44ed5791e9a6","merchant-support-specialist-at-fresh-prints-3673948fc9","Merchant Support Specialist",[51],"\u003Ch3>\u003C/h3>\n\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a \u003Cstrong>Merchant Support Specialist\u003C/strong> to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in merchant support, customer support, or a related role\u003C/p>\n\u003C/li>\n\u003Cli>Proven experience in e-commerce, SaaS, or analytics\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch3> \u003C/h3>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Merchant Support Specialist\nWe’re looking for a Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in merchant support, customer support, or a related role\n\nProven experience in e-commerce, SaaS, or analytics\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO","2026-05-13T19:01:18.000Z",{"jsonldValid":14,"jsonld":28},{"id":80,"slug":81,"title":82,"companyname":83,"companylogo":28,"city":84,"country":84,"remote":14,"employmentType":85,"department":86,"content_html":87,"content_text":88,"years":20,"createdAt":55,"updatedAtISO":56,"postedAtISO":89,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":90,"schema":91},"0d0609aeb9e430068f2554d957071016e550e09b0db637e98435bebc171aecf9","regional-sales-account-executive-thai-market-at-fusion-worldwide-e4dec845d1","Regional Sales Account Executive (Thai Market)","fusion worldwide","Singapore",[51],"Sales","\u003Cp>\u003Cstrong>Job Description\u003C/strong>\u003C/p>\n\u003Cp>As a member of our sales organization, you will be expected to expand and look for new customers in the market, proactively offer products to Fortune 500 companies, and close business while maintaining lasting relationships. This opportunity is for highly driven individuals who are entrepreneurial in nature, and it provides the opportunity for exceptional high earnings potential with uncapped commissions!\u003C/p>\n\u003Cp>\u003Cstrong>What We Can Do For You\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Offer unparalleled earning potential not seen in other industries\u003C/li>\n\u003Cli>Provide training to give you the knowledge to thrive in a fast-paced environment\u003C/li>\n\u003Cli>Offer support through a collaborative, and open environment with proven sales professionals with decades of sales expertise\u003C/li>\n\u003Cli>Enable growth through direct and focused mentorship\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Can Do For Us\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Drive revenue through prospecting new customers in Thai region, managing existing customer relationships, and growing business within accounts.\u003C/li>\n\u003Cli>Interact with prospects via telephone, email, chat, and occasional on-site visits.\u003C/li>\n\u003Cli>Collaborate with Customers & Marketing team to identify and develop additional areas of opportunity\u003C/li>\n\u003Cli>Educate customers in the current state of the hardware market to maximize efficiency and support of the supply chain\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We’re Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2-5 years of experience in a B2B sales position.\u003C/li>\n\u003Cli>A bachelor’s degree is required.\u003C/li>\n\u003Cli>Language Proficiency: Must have strong communication skills in Thai (both spoken and written) to take charge for Thailand Region's clients.\u003C/li>\n\u003Cli>A high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry\u003C/li>\n\u003Cli>A professional and ethical approach to selling\u003C/li>\n\u003Cli>Proficient with standard business tools (email, voicemail, MS Office 365, etc.) as well as collaboration and sales technology (Slack, Teams, HubSpot.com, etc.)\u003C/li>\n\u003Cli>Willingness to travel (20% or less travel required)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Medical and Insurance benefits\u003C/li>\n\u003Cli>State of the Art Open Concept Working Environment\u003C/li>\n\u003Cli>Collaborative and Motivated Team\u003C/li>\n\u003Cli>Competitive Base Salary and Uncapped Commission\u003C/li>\n\u003Cli>Great Location; Walking Distance from Train Station\u003C/li>\n\u003C/ul>","Job Description\nAs a member of our sales organization, you will be expected to expand and look for new customers in the market, proactively offer products to Fortune 500 companies, and close business while maintaining lasting relationships. This opportunity is for highly driven individuals who are entrepreneurial in nature, and it provides the opportunity for exceptional high earnings potential with uncapped commissions!\nWhat We Can Do For You\n\nOffer unparalleled earning potential not seen in other industries\nProvide training to give you the knowledge to thrive in a fast-paced environment\nOffer support through a collaborative, and open environment with proven sales professionals with decades of sales expertise\nEnable growth through direct and focused mentorship\n\nWhat You Can Do For Us\n\nDrive revenue through prospecting new customers in Thai region, managing existing customer relationships, and growing business within accounts.\nInteract with prospects via telephone, email, chat, and occasional on-site visits.\nCollaborate with Customers & Marketing team to identify and develop additional areas of opportunity\nEducate customers in the current state of the hardware market to maximize efficiency and support of the supply chain\n\nWho We’re Looking For\n\n2-5 years of experience in a B2B sales position.\nA bachelor’s degree is required.\nLanguage Proficiency: Must have strong communication skills in Thai (both spoken and written) to take charge for Thailand Region's clients.\nA high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry\nA professional and ethical approach to selling\nProficient with standard business tools (email, voicemail, MS Office 365, etc.) as well as collaboration and sales technology (Slack, Teams, HubSpot.com, etc.)\nWillingness to travel (20% or less travel required)\n\nBenefits\n\nMedical and Insurance benefits\nState of the Art Open Concept Working Environment\nCollaborative and Motivated Team\nCompetitive Base Salary and Uncapped Commission\nGreat Location; Walking Distance from Train Station","2026-05-18T04:03:41.000Z","SGD",{"jsonldValid":14,"jsonld":28},{"id":93,"slug":94,"title":95,"companyname":96,"companylogo":97,"companyTagline":98,"companyIndustry":99,"city":100,"country":28,"remote":49,"employmentType":101,"department":52,"content_html":102,"content_text":103,"years":20,"createdAt":55,"updatedAtISO":104,"postedAtISO":105,"hasSalary":14,"salaryMin":106,"salaryMax":107,"currency":26,"schema":108},"38f8120ffa7b98f8501ef4d148e5c192fa3fba0892bd99e015538602507885bd","revops-manager-at-instrumentl-de32289643","RevOps Manager","Instrumentl","https://logo.clearbit.com/instrumentl.com","Instrumentl is the best platform for grant seekers looking to grow revenue.","Internet Publishing","Remote",[51],"\u003Cp>\u003Cstrong>Hello, we’re Instrumentl.\u003C/strong>\u003C/p>\n\u003Cp>Billions in grant funding are still managed in spreadsheets. We're fixing that. Instrumentl is a hypergrowth, YC-backed startup on a mission to help the nonprofit sector drive impact — and we're well on our way to becoming the #1 most-loved grant management tool. We help over 5,500 nonprofits, from local homeless shelters to organizations like the San Diego Zoo and the University of Alaska, find, win, and manage grants in one place. 🌏 ✨\u003C/p>\n\u003Cp>Our charts are dramatically up-and-to-the-right 📈 — we're cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). \u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>About the role: \u003C/strong>\u003C/p>\n\u003Cp>We're looking for a RevOps Manager to own the technical infrastructure that powers our marketing engine. This is a builder role. You'll architect our marketing data model within our CRM, integrate new data sources, and implement AI tools across our marketing programs. You'll partner closely with our Product Marketing Managers (campaigns, launches), our Events & Community team (conferences, virtual webinars, community programs), and our Growth Product team (a high-speed engineering team focused on product signups and the onboarding flow of our product). You'll also be a key player in GTM execution for Product launches. You’ll act as the connective tissue for Marketing, Sales, and CS initiatives so every launch ships with the execution and reporting these teams need to operate in lockstep.\u003C/p>\n\u003Cp>You'll work alongside two other RevOps Managers and report directly to the Revenue Operations Lead. Together, you'll form the core team that makes our GTM motion efficient, scalable, and increasingly intelligent. This role is ideal for someone who's an equal parts systems thinker and hands-on builder. Someone comfortable writing SQL queries in the morning and presenting a quarterly business review on our events to leadership in the afternoon.\u003C/p>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cbr>\u003Ch2>What You'll Own\u003C/h2>\n\u003Cp>\u003Cstrong>Data Architecture & CRM Ownership\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Maintain our marketing data model in HubSpot, ensuring clean object relationships, consistent field architecture, and scalable structure as we grow\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Build and maintain data pipelines that connect external sources (product usage from our Growth Product team, event/webinar platforms, enrichment providers, ad platforms, etc.) into our marketing systems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Establish data governance standards and ensure data quality across all marketing systems, from campaign attribution to lifecycle stage definitions\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with Growth Product to instrument signup and onboarding events, ensuring product data flows cleanly into HubSpot\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Continuously test, refine, and improve lead scoring and segmentation models based on conversion data and PMM feedback\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Create a \"single source of truth\" for marketing data that PMMs, Events & Community, Growth, and the broader GTM org can trust\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>AI Tooling & Automation\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Evaluate, implement, and optimize AI tools that enhance marketing productivity (content personalization, audience research, etc.)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Build automated workflows that reduce manual work for marketers. Think enrichment on inbound signups, automated event follow-up sequences, intelligent nurture branching, and onboarding triggers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with PMMs and the Events team on change management and adoption of new tools\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Stay current on emerging AI/automation capabilities and bring a POV on what we should test next\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Reporting & Analytics Infrastructure\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Build and maintain dashboards and reports that provide visibility into funnel health, channel performance, campaign ROI, event ROI, and signup → activation conversion\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Document metric definitions, scoring logic, and attribution methodologies to ensure transparency across Marketing and GTM teams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with the Growth Product team to define and report on signup and onboarding funnel KPIs\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with PMM to define launch KPIs and stand up dashboards that give Marketing, Sales, and CS shared visibility into adoption and impact\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Integration & Tech Stack Management\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Partner with Data Engineering and the Growth Product eng team, and own outside integrations between our marketing tools (HubSpot, event platforms, community tools, ad platforms, enrichment, product analytics, data warehouse)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Evaluate new tools and make build-vs-buy recommendations\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ensure our marketing tech stack is lean, well-integrated, and delivering ROI\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Project Execution for New Initiatives\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Support the Events & Community team in launching in-person events, from list building to reporting on results\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ensure every launch has clean instrumentation: audience segmentation in HubSpot, lead/account routing, sales enablement signals, and CS handoff triggers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Coordinate with the other RevOps Managers to make sure motions are aligned end-to-end across the funnel\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>What you bring\u003C/h2>\n\n\u003Cli>\n\u003Cp>3-5+ years in Marketing Operations, Revenue Operations, or a GTM Systems role at a B2B SaaS company, with experience implementing AI/automation tools in a marketing context\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong technical skills: You can write formulas, build complex workflows, and aren't intimidated by AI. You've done hands-on work in marketing automation and CRM administration\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Data architecture/Integration experience: You've designed or significantly improved a marketing data model. You've connected multiple systems (CRM, marketing automation, product analytics, event platforms, data warehouse) and understand how data flows across a tech stack\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Analytical mindset: You make decisions based on data, can interpret funnel and conversion metrics, and know how to measure whether a campaign, event, or onboarding experiment is working\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfort partnering with a product/engineering team: You can speak the language of PMs and engineers when instrumenting signup and onboarding flows\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Bonus if you have\u003C/h2>\n\n\u003Cli>\n\u003Cp>Familiarity with product analytics tools and how product event data feeds lifecycle marketing\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with data enrichment vendors and intent data providers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience supporting field marketing, events, or community programs\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with BI tools or data warehouses\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Who you are\u003C/h2>\n\n\u003Cli>\n\u003Cp>Builder mentality: You'd rather create a scalable system than do the same manual task twice\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Curious about AI: You're excited (not anxious) about how AI is changing marketing and you want to be the person figuring out how to use it\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong communicator: You can explain technical concepts to non-technical stakeholders and translate business requirements into system design\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ownership-oriented: You don't wait to be told what to do. You see a gap, propose a solution, and drive it forward\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborative: You know that the best systems are built in partnership with the people who use them whether that's a PMM, an Events Manager, or a Growth Product engineer\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Compensation & Benefits\u003C/h2>\n\u003Cp>For US-based candidates, our target salary band is \u003Cstrong>$120,000 – $170,000 USD + equity\u003C/strong>. \u003Cbr>Salary decisions consider experience, location, and technical depth.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>- 100% covered health, dental, and vision insurance for employees (50% for dependents)\u003C/p>\n\u003Cp>-Generous PTO, including parental leave \u003C/p>\n\u003Cp>-401(k) \u003C/p>\n\u003Cp>-Company laptop and home-office stipend\u003C/p>\n\u003Cp>-Bi-Annual Company Retreats for in-person collaboration\u003C/p>\n\n\u003Cp>\u003Cstrong>Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.\u003C/strong>\u003C/p>","Hello, we’re Instrumentl.\nBillions in grant funding are still managed in spreadsheets. We're fixing that. Instrumentl is a hypergrowth, YC-backed startup on a mission to help the nonprofit sector drive impact — and we're well on our way to becoming the #1 most-loved grant management tool. We help over 5,500 nonprofits, from local homeless shelters to organizations like the San Diego Zoo and the University of Alaska, find, win, and manage grants in one place. 🌏 ✨\nOur charts are dramatically up-and-to-the-right 📈 — we're cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). \nAbout the role: \nWe're looking for a RevOps Manager to own the technical infrastructure that powers our marketing engine. This is a builder role. You'll architect our marketing data model within our CRM, integrate new data sources, and implement AI tools across our marketing programs. You'll partner closely with our Product Marketing Managers (campaigns, launches), our Events & Community team (conferences, virtual webinars, community programs), and our Growth Product team (a high-speed engineering team focused on product signups and the onboarding flow of our product). You'll also be a key player in GTM execution for Product launches. You’ll act as the connective tissue for Marketing, Sales, and CS initiatives so every launch ships with the execution and reporting these teams need to operate in lockstep.\nYou'll work alongside two other RevOps Managers and report directly to the Revenue Operations Lead. Together, you'll form the core team that makes our GTM motion efficient, scalable, and increasingly intelligent. This role is ideal for someone who's an equal parts systems thinker and hands-on builder. Someone comfortable writing SQL queries in the morning and presenting a quarterly business review on our events to leadership in the afternoon.\n\nWhat You'll Own\nData Architecture & CRM Ownership\n\n\nMaintain our marketing data model in HubSpot, ensuring clean object relationships, consistent field architecture, and scalable structure as we grow\n\n\nBuild and maintain data pipelines that connect external sources (product usage from our Growth Product team, event/webinar platforms, enrichment providers, ad platforms, etc.) into our marketing systems\n\n\nEstablish data governance standards and ensure data quality across all marketing systems, from campaign attribution to lifecycle stage definitions\n\n\nPartner with Growth Product to instrument signup and onboarding events, ensuring product data flows cleanly into HubSpot\n\n\nContinuously test, refine, and improve lead scoring and segmentation models based on conversion data and PMM feedback\n\n\nCreate a \"single source of truth\" for marketing data that PMMs, Events & Community, Growth, and the broader GTM org can trust\n\n\nAI Tooling & Automation\n\n\nEvaluate, implement, and optimize AI tools that enhance marketing productivity (content personalization, audience research, etc.)\n\n\nBuild automated workflows that reduce manual work for marketers. Think enrichment on inbound signups, automated event follow-up sequences, intelligent nurture branching, and onboarding triggers\n\n\nPartner with PMMs and the Events team on change management and adoption of new tools\n\n\nStay current on emerging AI/automation capabilities and bring a POV on what we should test next\n\n\nReporting & Analytics Infrastructure\n\n\nBuild and maintain dashboards and reports that provide visibility into funnel health, channel performance, campaign ROI, event ROI, and signup → activation conversion\n\n\nDocument metric definitions, scoring logic, and attribution methodologies to ensure transparency across Marketing and GTM teams\n\n\nPartner with the Growth Product team to define and report on signup and onboarding funnel KPIs\n\n\nPartner with PMM to define launch KPIs and stand up dashboards that give Marketing, Sales, and CS shared visibility into adoption and impact\n\n\nIntegration & Tech Stack Management\n\n\nPartner with Data Engineering and the Growth Product eng team, and own outside integrations between our marketing tools (HubSpot, event platforms, community tools, ad platforms, enrichment, product analytics, data warehouse)\n\n\nEvaluate new tools and make build-vs-buy recommendations\n\n\nEnsure our marketing tech stack is lean, well-integrated, and delivering ROI\n\n\nProject Execution for New Initiatives\n\n\nSupport the Events & Community team in launching in-person events, from list building to reporting on results\n\n\nEnsure every launch has clean instrumentation: audience segmentation in HubSpot, lead/account routing, sales enablement signals, and CS handoff triggers\n\n\nCoordinate with the other RevOps Managers to make sure motions are aligned end-to-end across the funnel\n\n\nWhat you bring\n\n\n3-5+ years in Marketing Operations, Revenue Operations, or a GTM Systems role at a B2B SaaS company, with experience implementing AI/automation tools in a marketing context\n\n\nStrong technical skills: You can write formulas, build complex workflows, and aren't intimidated by AI. You've done hands-on work in marketing automation and CRM administration\n\n\nData architecture/Integration experience: You've designed or significantly improved a marketing data model. You've connected multiple systems (CRM, marketing automation, product analytics, event platforms, data warehouse) and understand how data flows across a tech stack\n\n\nAnalytical mindset: You make decisions based on data, can interpret funnel and conversion metrics, and know how to measure whether a campaign, event, or onboarding experiment is working\n\n\nComfort partnering with a product/engineering team: You can speak the language of PMs and engineers when instrumenting signup and onboarding flows\n\n\nBonus if you have\n\n\nFamiliarity with product analytics tools and how product event data feeds lifecycle marketing\n\n\nFamiliarity with data enrichment vendors and intent data providers\n\n\nExperience supporting field marketing, events, or community programs\n\n\nExperience with BI tools or data warehouses\n\n\nWho you are\n\n\nBuilder mentality: You'd rather create a scalable system than do the same manual task twice\n\n\nCurious about AI: You're excited (not anxious) about how AI is changing marketing and you want to be the person figuring out how to use it\n\n\nStrong communicator: You can explain technical concepts to non-technical stakeholders and translate business requirements into system design\n\n\nOwnership-oriented: You don't wait to be told what to do. You see a gap, propose a solution, and drive it forward\n\n\nCollaborative: You know that the best systems are built in partnership with the people who use them whether that's a PMM, an Events Manager, or a Growth Product engineer\n\n\nCompensation & Benefits\nFor US-based candidates, our target salary band is $120,000 – $170,000 USD + equity. Salary decisions consider experience, location, and technical depth.\n- 100% covered health, dental, and vision insurance for employees (50% for dependents)\n-Generous PTO, including parental leave \n-401(k) \n-Company laptop and home-office stipend\n-Bi-Annual Company Retreats for in-person collaboration\n\nInstrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.","2026-05-19 17:26:56","2026-05-18T18:33:21.948Z",120000,170000,{"jsonldValid":14,"jsonld":28},1779239826827]