[{"data":1,"prerenderedAt":107},["ShallowReactive",2],{"$fsBQjJCiuTUf2St8Epcl4ih-fHL2AfLls3qoaVbp4Ldg":3,"$f3bBPRk0vtnrbVJfhiXjXEcIzSYIPk81jF8-l8-Tm3KQ":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"e750ca0cef2931f7eff8106bf8ce23ebfd74af8a8c9b3871e550c29ff9ea91a4","gtm-engineer-at-taktile-00f1682308","GTM Engineer","Taktile","https://logo.clearbit.com/taktile.com","The risk platform you’ll love using. Build, test, and optimize fraud, credit, and compliance strategies—without limits.","Software Development","New York Office","United States",true,[16],"Contract","Engineering","\u003Cp>\u003Cstrong>GTM Engineer\u003C/strong>\u003C/p>\u003Ch2>\u003Cstrong>About Taktile\u003C/strong>\u003C/h2>\u003Cp>Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.\u003C/p>\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp>As a GTM Engineer at Taktile, you sit at the intersection of data, automation, and commercial strategy. You’re not a classic engineer, and you’re not a classic seller; you will design and operate the systems that power our revenue engine and own metrics around increasing sales efficiency.\u003C/p>\u003Ch2>\u003Cstrong>You will\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Architect intelligent alert systems that notify sales teams of high-intent signals, and facilitate optimal engagement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build automated revenue systems using AI, data enrichment, and workflow automation across BD, Sales  and CS challenges.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create and maintain scalable GTM data pipelines that pull from enrichment and intent sources into systems like HubSpot, Clay, and Snowflake.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run experiments end‑to‑end from hypothesis and design to implementation and measurement. Turn winning ideas into robust, repeatable systems.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Joining us will be a great decision if you\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Like to think in systems before you think in tools, and instinctively zoom out to see how signals, workflows, and people connect across the entire funnel. You are a hybrid: part commercial thinker, part builder.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Get energy from sitting close to the business: you care that your work shows up in the pipeline, meetings, and revenue.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Enjoy working cross‑functionally with Sales, Marketing, RevOps, and Product, translating between technical details and commercial outcomes.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>You will make our decision easy if you have\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Have technical fluency, commercial bias, curiosity, and an experimental mindset.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of API integrations, data pipelines, and event flows across a modern B2B SaaS GTM stack and familiarity with tools like HubSpot, Gong, Clay, Snowflake (or strong equivalents), and the ability to reason about how they should fit together.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A deep understanding of B2B sales motions (especially for complex, multi‑stakeholder deals)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Have engineering experience working with complex technologies, varied datasets, and building data-driven productivity solutions with AI.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Our offer\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>The opportunity to define and scale GTM engineering at a company that facilitates how leading banks, insurers, and fintechs use AI agents to transform credit, fraud, and compliance workflows - and the chance to shape how we tell that story.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Close collaboration with operators who care deeply about building reliable, safe, and high‑leverage AI systems for the real economy.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive compensation, meaningful equity, and benefits tailored to our office locations (e.g., Berlin, London, New York).\u003C/p>\u003C/li>\u003Cli>\u003Cp>A culture that values clear thinking, ownership, and high standards, and that gives you the autonomy to ship systems that move the numbers.\u003Cbr>\u003Cbr>\u003Cstrong>About Your Employment\u003C/strong>. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.\u003C/p>\u003Cp>\u003Cstrong>Your Privacy\u003C/strong>. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.\u003C/p>\u003Cp>\u003Cstrong>How we use your data:\u003C/strong> We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.\u003C/p>\u003Cp>\u003Cstrong>Legal basis (EU/UK applicants):\u003C/strong> We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).\u003C/p>\u003Cp>\u003Cstrong>Retention:\u003C/strong> If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.\u003C/p>\u003Cp>\u003Cstrong>Your rights:\u003C/strong> Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.\u003C/p>\u003Cp>\u003Cstrong>Automated decision-making:\u003C/strong> We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.\u003C/p>\u003Cp>\u003Cstrong>International transfers:\u003C/strong> Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.\u003C/p>\u003Cp>By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.\u003C/p>\u003C/li>\u003C/ul>","GTM EngineerAbout TaktileTaktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.About the RoleAs a GTM Engineer at Taktile, you sit at the intersection of data, automation, and commercial strategy. You’re not a classic engineer, and you’re not a classic seller; you will design and operate the systems that power our revenue engine and own metrics around increasing sales efficiency.You willArchitect intelligent alert systems that notify sales teams of high-intent signals, and facilitate optimal engagement.Build automated revenue systems using AI, data enrichment, and workflow automation across BD, Sales  and CS challenges.Create and maintain scalable GTM data pipelines that pull from enrichment and intent sources into systems like HubSpot, Clay, and Snowflake.Run experiments end‑to‑end from hypothesis and design to implementation and measurement. Turn winning ideas into robust, repeatable systems.Joining us will be a great decision if youLike to think in systems before you think in tools, and instinctively zoom out to see how signals, workflows, and people connect across the entire funnel. You are a hybrid: part commercial thinker, part builder.Get energy from sitting close to the business: you care that your work shows up in the pipeline, meetings, and revenue.Enjoy working cross‑functionally with Sales, Marketing, RevOps, and Product, translating between technical details and commercial outcomes.You will make our decision easy if you haveHave technical fluency, commercial bias, curiosity, and an experimental mindset.Strong understanding of API integrations, data pipelines, and event flows across a modern B2B SaaS GTM stack and familiarity with tools like HubSpot, Gong, Clay, Snowflake (or strong equivalents), and the ability to reason about how they should fit together.A deep understanding of B2B sales motions (especially for complex, multi‑stakeholder deals)Have engineering experience working with complex technologies, varied datasets, and building data-driven productivity solutions with AI.Our offerThe opportunity to define and scale GTM engineering at a company that facilitates how leading banks, insurers, and fintechs use AI agents to transform credit, fraud, and compliance workflows - and the chance to shape how we tell that story.Close collaboration with operators who care deeply about building reliable, safe, and high‑leverage AI systems for the real economy.Competitive compensation, meaningful equity, and benefits tailored to our office locations (e.g., Berlin, London, New York).A culture that values clear thinking, ownership, and high standards, and that gives you the autonomy to ship systems that move the numbers.About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com.",0,1788848747000,"2026-09-08 08:37:40","2026-05-08T17:02:30.170+00:00",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,43,54,60,77,93],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":36,"department":17,"content_html":37,"content_text":38,"years":20,"createdAt":21,"updatedAtISO":39,"postedAtISO":40,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":41,"schema":42},"837d4dfeca9e66cd5c8203af1c3c5c517c0452726f2a04322513729bbadfb593","ai-enablement-engineer-at-taktile-5f06fea240","AI Enablement Engineer","Berlin Office","Germany",[16],"\u003Ch3>\u003Cstrong>About the Role\u003C/strong>\u003C/h3>\u003Cp>Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an AI Enablement Engineer to join our team.\u003C/p>\u003Cp>As our first dedicated AI Enablement Engineer, you will build the internal tools, agents, and integrations that help every team work faster and better. You will own these projects end-to-end—partnering directly with leads across Engineering, GTM, and Ops to identify high-leverage workflows and scale their impact.\u003C/p>\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Embed across Engineering, GTM, Customer Success, Finance, and Ops to identify where AI can remove the most operational friction.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build internal tools and agents end-to-end, connecting Taktile’s SaaS stack to daily employee workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive real adoption through workshops, pairing, and office hours—measuring success by active usage and time saved rather than features shipped.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Security and IT to establish guardrails, access scoping, and audit trails that protect customer data.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track the evolving AI landscape, bringing high-value models and tools back into the business.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Requirements\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>3+ years of software engineering experience shipping production Python in cloud-native environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Practical experience building with modern LLM tooling (agents, tool use, prompt engineering, MCP, and evals) beyond notebook experiments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience integrating SaaS APIs (REST, webhooks, OAuth) and handling complex integrations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pragmatic mindset prioritizing tangible user adoption over complex architecture.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent written and spoken English skills.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Nice to Have\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Background in internal tools, Developer Experience (DX), platform engineering, or technical enablement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience handling unstructured data or AI governance in regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort hosting internal workshops or pair-programming sessions.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Our Stack\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>AI & Language:\u003C/strong> Claude, Python\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Data & Infra:\u003C/strong> AWS, Snowflake, dbt, Terraform\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>SaaS Stack:\u003C/strong> Notion, Linear, HubSpot, Gong, Ramp\u003C/p>\u003C/li>\u003C/ul>\u003Cp>What We Offer\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Make an impact and meaningfully shape an early-stage company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Receive a top-of-market equity and cash compensation package.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use the equipment of your choice including meaningful home office set-up.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Our Stance\u003C/p>\u003Cul>\u003Cli>\u003Cp>We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>About Us\u003C/p>\u003Cp>Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>About Your Employment.\u003C/strong> Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>Your Privacy\u003C/strong>. Taktile (“we” or “us”) is the controller of the personal data you provide during this\u003C/em>\u003C/p>\u003Cp>\u003Cem>application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>How we use your data\u003C/strong>: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>Legal basis (EU/UK applicants):\u003C/strong> We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art.6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art.6(1)(f)).\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>Retention:\u003C/strong> If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>Your rights:\u003C/strong> Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>Automated decision-making:\u003C/strong> We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.\u003C/em>\u003C/p>\u003Cp>\u003Cem>\u003Cstrong>International transfers:\u003C/strong> Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.\u003C/em>\u003C/p>\u003Cp>\u003Cem>By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact \u003C/em>privacy@taktile.com\u003C/p>","About the RoleTaktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for an AI Enablement Engineer to join our team.As our first dedicated AI Enablement Engineer, you will build the internal tools, agents, and integrations that help every team work faster and better. You will own these projects end-to-end—partnering directly with leads across Engineering, GTM, and Ops to identify high-leverage workflows and scale their impact.What You’ll DoEmbed across Engineering, GTM, Customer Success, Finance, and Ops to identify where AI can remove the most operational friction.Build internal tools and agents end-to-end, connecting Taktile’s SaaS stack to daily employee workflows.Drive real adoption through workshops, pairing, and office hours—measuring success by active usage and time saved rather than features shipped.Partner with Security and IT to establish guardrails, access scoping, and audit trails that protect customer data.Track the evolving AI landscape, bringing high-value models and tools back into the business.Requirements3+ years of software engineering experience shipping production Python in cloud-native environments.Practical experience building with modern LLM tooling (agents, tool use, prompt engineering, MCP, and evals) beyond notebook experiments.Hands-on experience integrating SaaS APIs (REST, webhooks, OAuth) and handling complex integrations.Pragmatic mindset prioritizing tangible user adoption over complex architecture.Excellent written and spoken English skills.Nice to HaveBackground in internal tools, Developer Experience (DX), platform engineering, or technical enablement.Experience handling unstructured data or AI governance in regulated industries.Comfort hosting internal workshops or pair-programming sessions.Our StackAI & Language: Claude, PythonData & Infra: AWS, Snowflake, dbt, TerraformSaaS Stack: Notion, Linear, HubSpot, Gong, RampWhat We OfferWork with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.Make an impact and meaningfully shape an early-stage company.Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.Receive a top-of-market equity and cash compensation package.Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.Use the equipment of your choice including meaningful home office set-up.Our StanceWe're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.About UsTaktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during thisapplication process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art.6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art.6(1)(f)).Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com","2026-09-08 08:37:17","2026-06-26T14:19:15.052+00:00","EUR",{"jsonldValid":24,"jsonld":27},{"id":44,"slug":45,"title":46,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":47,"department":48,"content_html":49,"content_text":50,"years":20,"createdAt":21,"updatedAtISO":51,"postedAtISO":52,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":41,"schema":53},"7bfd713f996176eb03144a98e8ac6f24861a32e3a26ec7be3afdcf8d8202de71","ai-operations-lead-at-taktile-511497584c","AI Operations Lead",[16],"Data","\u003Ch2>\u003Cstrong>About Taktile\u003C/strong>\u003C/h2>\u003Cp>Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions — approving more customers, reimbursing claims instantly, and financing every business worth funding.\u003C/p>\u003Cp>Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, London, Berlin, São Paulo, and Iași, the company has raised $189M from Goldman Sachs Growth Equity, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.\u003C/p>\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\u003Cp>Taktile builds AI products for the world's most complex decisions and we hold ourselves to the same standard internally. We believe the companies that win the next decade will be the ones that turn AI from a tool into a multiplier - embedded into how every team works.\u003C/p>\u003Cp>We're looking for an AI Enablement Lead to make this the reality at Taktile. This is a high-leverage, internal-facing operations role: you won't be building features for our customers, you'll be building the tools, integrations, and workflows that make every Taktilian faster and better at their job.\u003C/p>\u003Cp>You'll be the first hire dedicated to this mission, working closely with team leads across the company to identify, build, and scale the AI workflows with the biggest impact. You'll be taking over a program that was set up internally and comes with support for infrastructure and agent-building. You will operate at both strategic and hands-on levels: setting the roadmap and reporting directly to leadership, while also building workflows and running enablement yourself.\u003C/p>\u003Cp>Taktile is a hybrid company. This role requires working at least 3 days per week from one of our offices in Berlin, Iasi, or London.\u003C/p>\u003Ch3>\u003C/h3>\u003Ch2>\u003Cstrong>What You'll Do\u003C/strong>\u003C/h2>\u003Ch3>\u003Cstrong>Strategy & Roadmap\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Define and own Taktile's internal AI roadmap, prioritize use cases across Go-to-market, Operations, and G&A\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track market trends, peer practices, regulatory evolution, and emerging tools — stay on the frontier, know when new tools and models release, which ones are worth experimenting with, and bring the best back into the business\u003C/p>\u003C/li>\u003Cli>\u003Cp>Continuously evaluate and improve our setup to maximize adoption and improve efficiency of our teams\u003C/p>\u003C/li>\u003Cli>\u003Cp>Report to leadership on progress, AI adoption, and program ROI\u003C/p>\u003C/li>\u003Cli>\u003Cp>Set the internal standard for \"production-ready\" AI workflows and act as the escalation point and quality bar for everything our teams ship\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define a build vs. buy framework for AI point solutions - assessing, approving, or deprecating tools in close collaboration with our teams\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Agentic Workflow Development\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Build internal tools and agents end-to-end that wire Taktile's SaaS stack (HubSpot, Notion, Linear, Gong) into our engineers' and operators' daily workflows. Own scope, design, implementation, rollout, and iteration.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evolve AI architecture based on internal customer needs and tangible, measurable improvements.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify, prioritize, and scale automation opportunities across business units, while clearly differentiating what can and should be automated and to what degree vs. what should not (yet)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Find the highest-leverage workflows. Embed with teams across Engineering, GTM, Customer Success, Finance, and Operations to identify where AI can remove the most friction.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build team-level ownership and coordinate a network of AI champions so workflows are maintained without central dependency\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Capability Building & governance\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Drive adoption, not just deployment. Run hands-on workshops, pair sessions, and office hours to teach teams how to actually use what you ship. Measure success in real adoption and time saved, not features delivered.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with Security and IT on governance. Apply least-privilege principles from day one. Build the guardrails, access scoping, and audit trails that let us move fast on AI without exposing customer data or production systems.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>What You'll Need\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>5+ years in consulting, operations, or a similar cross-functional senior role\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to write and review production-grade Python and SQL - preferably with a strong technical background - e.g., Data Science\u003C/p>\u003C/li>\u003Cli>\u003Cp>Technical deployment experience + hands-on experience building with modern LLM tooling - agent frameworks, tool use, prompt engineering, MCP, evals\u003C/p>\u003C/li>\u003Cli>\u003Cp>Enough technical depth to converse about LLM pipelines, agentic workflows, and integrations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellence breaking down complex problems and making quick, well-informed decisions even under pressure\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong program management skills across complex, multi-stakeholder environments\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fluent English, both written and spoken. Strong written and verbal communication skills from leadership reporting to internal playbooks - with both technical and non-technical operators alike\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Our Stack\u003C/h2>\u003Cul>\u003Cli>\u003Cp>AI: Claude\u003C/p>\u003C/li>\u003Cli>\u003Cp>Programming Language: Python\u003C/p>\u003C/li>\u003Cli>\u003Cp>Data Platform: AWS, Snowflake, dbt, Terraform\u003C/p>\u003C/li>\u003Cli>\u003Cp>Internal Tools: Notion, Linear, HubSpot, Gong, Ramp\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What We Offer\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Make an impact and meaningfully shape an early-stage company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Receive a top-of-market equity and cash compensation package.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use the equipment of your choice including meaningful home office set-up.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Our Stance\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.\u003C/p>\u003C/li>\u003Cli>\u003Cp>We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>About Your Employment. \u003C/strong>Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.\u003C/p>\u003Cp>\u003Cstrong>Your Privacy\u003C/strong>. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.\u003C/p>\u003Cp>\u003Cstrong>How we use your data:\u003C/strong> We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.\u003C/p>\u003Cp>\u003Cstrong>Legal basis (EU/UK applicants):\u003C/strong> We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).\u003C/p>\u003Cp>\u003Cstrong>Retention:\u003C/strong> If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.\u003C/p>\u003Cp>\u003Cstrong>Your rights:\u003C/strong> Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.\u003C/p>\u003Cp>\u003Cstrong>Automated decision-making:\u003C/strong> We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.\u003C/p>\u003Cp>\u003Cstrong>International transfers:\u003C/strong> Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.\u003C/p>\u003Cp>By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com\u003C/p>","About TaktileTaktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions — approving more customers, reimbursing claims instantly, and financing every business worth funding.Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, London, Berlin, São Paulo, and Iași, the company has raised $189M from Goldman Sachs Growth Equity, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at taktile.com.About the RoleTaktile builds AI products for the world's most complex decisions and we hold ourselves to the same standard internally. We believe the companies that win the next decade will be the ones that turn AI from a tool into a multiplier - embedded into how every team works.We're looking for an AI Enablement Lead to make this the reality at Taktile. This is a high-leverage, internal-facing operations role: you won't be building features for our customers, you'll be building the tools, integrations, and workflows that make every Taktilian faster and better at their job.You'll be the first hire dedicated to this mission, working closely with team leads across the company to identify, build, and scale the AI workflows with the biggest impact. You'll be taking over a program that was set up internally and comes with support for infrastructure and agent-building. You will operate at both strategic and hands-on levels: setting the roadmap and reporting directly to leadership, while also building workflows and running enablement yourself.Taktile is a hybrid company. This role requires working at least 3 days per week from one of our offices in Berlin, Iasi, or London.What You'll DoStrategy & RoadmapDefine and own Taktile's internal AI roadmap, prioritize use cases across Go-to-market, Operations, and G&ATrack market trends, peer practices, regulatory evolution, and emerging tools — stay on the frontier, know when new tools and models release, which ones are worth experimenting with, and bring the best back into the businessContinuously evaluate and improve our setup to maximize adoption and improve efficiency of our teamsReport to leadership on progress, AI adoption, and program ROISet the internal standard for \"production-ready\" AI workflows and act as the escalation point and quality bar for everything our teams shipDefine a build vs. buy framework for AI point solutions - assessing, approving, or deprecating tools in close collaboration with our teamsAgentic Workflow DevelopmentBuild internal tools and agents end-to-end that wire Taktile's SaaS stack (HubSpot, Notion, Linear, Gong) into our engineers' and operators' daily workflows. Own scope, design, implementation, rollout, and iteration.Evolve AI architecture based on internal customer needs and tangible, measurable improvements.Identify, prioritize, and scale automation opportunities across business units, while clearly differentiating what can and should be automated and to what degree vs. what should not (yet)Find the highest-leverage workflows. Embed with teams across Engineering, GTM, Customer Success, Finance, and Operations to identify where AI can remove the most friction.Build team-level ownership and coordinate a network of AI champions so workflows are maintained without central dependencyCapability Building & governanceDrive adoption, not just deployment. Run hands-on workshops, pair sessions, and office hours to teach teams how to actually use what you ship. Measure success in real adoption and time saved, not features delivered.Partner with Security and IT on governance. Apply least-privilege principles from day one. Build the guardrails, access scoping, and audit trails that let us move fast on AI without exposing customer data or production systems.What You'll Need5+ years in consulting, operations, or a similar cross-functional senior roleAbility to write and review production-grade Python and SQL - preferably with a strong technical background - e.g., Data ScienceTechnical deployment experience + hands-on experience building with modern LLM tooling - agent frameworks, tool use, prompt engineering, MCP, evalsEnough technical depth to converse about LLM pipelines, agentic workflows, and integrationsExcellence breaking down complex problems and making quick, well-informed decisions even under pressureStrong program management skills across complex, multi-stakeholder environmentsFluent English, both written and spoken. Strong written and verbal communication skills from leadership reporting to internal playbooks - with both technical and non-technical operators alikeOur StackAI: ClaudeProgramming Language: PythonData Platform: AWS, Snowflake, dbt, TerraformInternal Tools: Notion, Linear, HubSpot, Gong, RampWhat We OfferWork with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here.Make an impact and meaningfully shape an early-stage company.Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo.Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe.Receive a top-of-market equity and cash compensation package.Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.Use the equipment of your choice including meaningful home office set-up.Our StanceWe're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply.We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process.Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records.Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review.International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy. To exercise your rights or ask questions, contact privacy@taktile.com","2026-09-08 08:37:18","2026-06-26T17:53:42.570+00:00",{"jsonldValid":24,"jsonld":27},{"id":55,"slug":56,"title":46,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":24,"employmentType":57,"department":48,"content_html":49,"content_text":50,"years":20,"createdAt":21,"updatedAtISO":51,"postedAtISO":58,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":59},"321efef4dacefe927b8642ab702e41c4dae2c3c63fe2020abeddd396d3da649b","ai-operations-lead-at-taktile-e6e6e424dd",[16],"2026-06-26T17:53:40.946+00:00",{"jsonldValid":24,"jsonld":27},{"id":61,"slug":62,"title":63,"companyname":64,"companylogo":65,"companyTagline":66,"companyIndustry":67,"city":68,"country":13,"remote":24,"employmentType":69,"department":70,"content_html":71,"content_text":72,"years":20,"createdAt":73,"updatedAtISO":74,"postedAtISO":75,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":76},"2c44a63777aea2e48aa553be8237b6aa78e55ed2971154c9797d0bbab020570c","head-of-lifecycle-marketing-at-taptap-send-1015951303","Head of Lifecycle Marketing","Taptap Send","https://logo.clearbit.com/taptapsend.com","Fair, fast and easy: money transfer as it should be!","Financial Services","New York",[16],"Marketing","\u003Ch2>\u003Cstrong>About Us\u003C/strong>\u003C/h2>\u003Cp>We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.\u003C/p>\u003Cp>Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\u003C/p>\u003Cp>We’re growing fast, backed by world-class investors, and scaling a product that blends \u003Cstrong>real world impact with cutting edge fintech innovation\u003C/strong>.\u003C/p>\u003Cp>Here’s a little more:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Founded by Harvard grads and 3-time founders\u003C/strong> who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Backed by top investors\u003C/strong> including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Built by global top performers\u003C/strong> from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Truly global team\u003C/strong> - 250+ people, 50+ nationalities, 50+ languages\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Guided by our values\u003C/strong> - ownership, impact, humility, and heart - in deed, not just word\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003C/p>\u003Cp>We're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.\u003C/p>\u003Cp>You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.\u003C/p>\u003Cp>\u003Cstrong>WHAT YOU'LL DO\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>WHAT WE'RE LOOKING FOR\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>NICE TO HAVE\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in international markets or with multilingual lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in financial services or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building a lifecycle function from the ground up, not just inheriting one.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Taptap Values \u003C/h2>\u003Cp>Impact first\u003C/p>\u003Cp>Team next\u003C/p>\u003Cp>Accept reality\u003C/p>\u003Cp>Propose solutions\u003C/p>\u003Cp>Win with grit\u003C/p>\u003Cp>Be proactively candid, with yourself and others\u003C/p>\u003Cp>Love the particular\u003C/p>\u003Cp>Own it\u003C/p>\u003Cp>Create positive energy\u003C/p>\u003Cp>Maybe, even have fun\u003C/p>\u003Cp>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\u003C/p>\u003Cp>If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\u003C/p>\u003Cp>\u003Cem>Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  \u003C/em>\u003C/p>","About UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a little more:Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordTHE ROLEWe're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.WHAT YOU'LL DOOwn the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.WHAT WE'RE LOOKING FOR8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.NICE TO HAVEExperience in international markets or with multilingual lifecycle programs.Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).Background in financial services or regulated industries.Experience building a lifecycle function from the ground up, not just inheriting one.Taptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.",1788848782000,"2026-09-08 08:36:45","2026-08-31T21:49:12.168+00:00",{"jsonldValid":24,"jsonld":27},{"id":78,"slug":79,"title":80,"companyname":81,"companylogo":82,"companyTagline":83,"companyIndustry":84,"city":85,"country":27,"remote":14,"employmentType":86,"department":17,"content_html":88,"content_text":89,"years":20,"createdAt":73,"updatedAtISO":90,"postedAtISO":91,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":92},"601fc02c18dc4c60056319ddd5f5142afaf4130ebd3049920766b273a674f18c","staff-software-engineer-journeys-at-headway-efe2b62453","Staff Software Engineer (Journeys)","Headway","https://logo.clearbit.com/headway.co","Building a new mental healthcare system that everyone can access.","Mental Health Care","Remote",[87],"Full-time","\u003Cp>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. \u003Cstrong>Headway’s mission is to fix this by building a new mental healthcare system everyone can access.\u003C/strong> We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\u003C/p>\u003Cp>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\u003C/p>\u003Cp>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\u003C/p>\u003Cp>About engineering at Headway:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Principles that guide us:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Focus on the mission\u003C/strong>: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Ship small, learn fast\u003C/strong>: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Everything is a product\u003C/strong>: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Optimize for trust\u003C/strong>: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Tools we use:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Languages:\u003C/strong> Python 3, TypeScript\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Libraries & Frameworks: \u003C/strong>FastAPI, SQLAlchemy, React, Remix, Next.js\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Datastores: \u003C/strong>Postgres, Redis\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Infrastructure: \u003C/strong>AWS (Fargate, ECS, S3, and more), Spark and Kafka\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Monitoring:\u003C/strong> Datadog, PagerDuty, Sentry\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Version Control:\u003C/strong> Github, PagerDuty\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Vulnerability Management\u003C/strong>: Snyk, Semgrep\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cloud Security: \u003C/strong>Lacework\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Delivery\u003C/strong>: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, Mailgun\u003C/p>\u003C/li>\u003C/ul>\u003Cp>About the Journey Team at Headway\u003C/p>\u003Cul>\u003Cli>\u003Cp>The Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>About this role\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Who you are:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience we’re seeking\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\u003C/p>\u003Cp>Headway participates in E-Verify. To learn more, click here.\u003C/p>\u003Cp>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.\u003C/p>","1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About engineering at Headway:Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).Principles that guide us:Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iterationEverything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.Tools we use:Languages: Python 3, TypeScriptLibraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.jsDatastores: Postgres, RedisInfrastructure: AWS (Fargate, ECS, S3, and more), Spark and KafkaMonitoring: Datadog, PagerDuty, SentryVersion Control: Github, PagerDutyVulnerability Management: Snyk, SemgrepCloud Security: LaceworkDelivery: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, MailgunAbout the Journey Team at HeadwayThe Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.About this roleWho you are:We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.Experience we’re seekingWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.Headway participates in E-Verify. To learn more, click here.A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.","2026-09-08 08:36:53","2026-08-10T19:00:11.369+00:00",{"jsonldValid":24,"jsonld":27},{"id":94,"slug":95,"title":96,"companyname":97,"companylogo":98,"companyIndustry":11,"city":99,"country":100,"remote":14,"employmentType":101,"department":70,"content_html":102,"content_text":103,"years":20,"createdAt":104,"updatedAtISO":74,"postedAtISO":105,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":106},"5e85418427c3e72d914f224629654ca62414c1dccc221774e1db58cf0844bb51","retention-marketing-manager-gtm-and-feature-adoption-at-strava-85d2fe4eb8","Retention Marketing Manager, GTM & Feature Adoption","Strava","https://logo.clearbit.com/strava.com","Strava SF","Strava Sf",[87],"\u003Ch2>\u003Cstrong>About Strava\u003C/strong>\u003C/h2>\u003Cp>Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.\u003C/p>\u003Cp>Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.\u003C/p>\u003Cp>\u003Cstrong>About This Role\u003C/strong>\u003C/p>\u003Cp>Strava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. \u003C/p>\u003Cp>This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. \u003C/p>\u003Cp>\u003Cem>\u003Cstrong>We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. \u003C/strong>\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You'll Bring to the Team:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with subscription or freemium business models is a plus. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>How This Role Grows\u003C/strong>\u003C/p>\u003Cp>The role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. \u003C/p>\u003Cp>For more information on benefits, please click here.  \u003C/p>\u003Ch1>\u003Cstrong>Why Join Us?\u003C/strong>\u003C/h1>\u003Cp>Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.\u003C/p>\u003Cp>Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.\u003C/p>\u003Cp>When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.\u003C/p>\u003Cp>Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.\u003C/p>\u003Cp>Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.\u003C/p>\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\u003Cp>California Consumer Protection Act Applicant Notice\u003C/p>","About StravaStrava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.About This RoleStrava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. What You'll Do:Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. What You'll Bring to the Team:4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programsA track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).Familiarity with subscription or freemium business models is a plus.  How This Role GrowsThe role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. For more information on benefits, please click here.  Why Join Us?Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.California Consumer Protection Act Applicant Notice",1788848778000,"2026-08-19T23:54:50.233+00:00",{"jsonldValid":24,"jsonld":27},1789910274710]