[{"data":1,"prerenderedAt":97},["ShallowReactive",2],{"$fp7OYpmQ6E9HjV76Ty3k7SRtyzIulgfIhGPRMboU_hTg":3,"$fsyp7kr89lSldX9fSglssMBtm6d6bn7kL-pjR64WrNyM":30},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":16,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"2a09ade860dc0f1c9c09873a9fa49e920369f7dc3887047f9590ce4ff3613710","73f9ead3eb8d363830d2fd5d8e8511877d4649980a65f58cde3989c31d3074df","lead-engineer-applied-ai-customer-agent-at-klaviyo-cf4380ffec","Lead Engineer, Applied AI (Customer Agent)","Klaviyo","https://cdn.jobboardwise.com/logo/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","Boston","United States",false,[17],"Full-time","Engineering","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch1>\u003Cstrong>Lead Engineer, Applied AI (Customer Agent)\u003C/strong>\u003C/h1>\n\u003Ch2>\u003Cstrong>About the Team:\u003C/strong>\u003C/h2>\n\u003Cp>Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \"AI-native\" actually means: systems that make real judgment calls, not demos.\u003C/p>\n\u003Cp>The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we're building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We're still small enough that one engineer’s work visibly shapes how the whole platform evolves. We're past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role:\u003C/strong>\u003C/h2>\n\u003Cp>As Lead Engineer, you'll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We're looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them.\u003C/p>\n\u003Ch2>\u003Cstrong>How You'll Make an Impact:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall.\u003C/li>\n\u003Cli>Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory & context, failure handling for non-deterministic systems.\u003C/li>\n\u003Cli>Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer.\u003C/li>\n\u003Cli>Define patterns that other engineers adopt, and mentor through design reviews rather than direct management.\u003C/li>\n\u003Cli>Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built.\u003C/li>\n\u003Cli>Evaluate emerging AI technologies and bring the ones worth betting on into production.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What We're Looking For:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>You've built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You've owned your part of one through launch, incidents, and the operational reality after the demo.\u003C/li>\n\u003Cli>You've learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows.\u003C/li>\n\u003Cli>You've owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on.\u003C/li>\n\u003Cli>You're hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away.\u003C/li>\n\u003Cli>Your patterns and designs are reused by other engineers, and you've unblocked many others’ projects, not just your own.\u003C/li>\n\u003Cli>You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Nice to Haves:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure.\u003C/li>\n\u003Cli>Experience building 0-to-1 products or working in startup environments.\u003C/li>\n\u003Cli>A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products.\u003C/li>\n\u003C/ul>\n\u003Cp>Boston, MA - In-Office Role\u003C/p>\n\u003Cp>-\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Lead Engineer, Applied AI (Customer Agent) About the Team: Our Engineering team builds the AI systems that power how brands run their businesses on Klaviyo. We move fast, ship in production, and hold a high bar for what \"AI-native\" actually means: systems that make real judgment calls, not demos. The Customer Agent team is one of the newest and most ambitious groups in that org, based in Boston and working in-office: we're building a conversational AI system that lets brands serve their own customers at a scale no human support team could match. We're still small enough that one engineer’s work visibly shapes how the whole platform evolves. We're past the demo stage: the team ships changes against live customer traffic, measures quality with real evaluation frameworks, and treats reliability as a product feature, not an afterthought. About the Role: As Lead Engineer, you'll set the technical and product direction for a core area of Customer Agent end to end, building a 0-to-1 agentic product with the speed and ownership of a startup, backed by the scale and resources of one of the most innovative tech companies on the East Coast, while staying hands-on with the hardest problems yourself. This is a lead role, with a wide footprint across our agentic product - from orchestration to governance - that grows based on where the product is when you join. We're looking for an engineer who owns complex, ambiguous problems, who has built, scaled, and supported a production agentic system through everything that comes after the demo, and who up-levels the people, process, and technology around them. How You'll Make an Impact: Set the technical and product direction for a core area of Customer Agent, from architecture through production, and contribute to the direction of the platform overall. Take on the hardest technical problems in your area: orchestration, evaluation, guardrails, memory & context, failure handling for non-deterministic systems. Write and ship code, review designs, and make the hard calls in your area when there’s no obvious right answer. Define patterns that other engineers adopt, and mentor through design reviews rather than direct management. Partner with product, design, data science, and go-to-market leaders to shape what gets built, not just how it’s built. Evaluate emerging AI technologies and bring the ones worth betting on into production. What We're Looking For: You've built, scaled, and supported production agentic systems, not just prototyped them: real orchestration, evals, guardrails, and non-deterministic failure handling. You've owned your part of one through launch, incidents, and the operational reality after the demo. You've learned the hard lessons that only come from running agents in production: securing them against misuse and abuse, and the operational scar tissue of keeping a non-deterministic system reliable as usage grows. You've owned technical and product direction for a significant area before, not just your own component, and you can point to something you designed and championed that shipped and that other engineers built on. You're hands-on: writing code, reviewing your own and others’ architecture decisions, and debugging production issues yourself, not delegating the hardest problems away. Your patterns and designs are reused by other engineers, and you've unblocked many others’ projects, not just your own. You communicate complex technical trade-offs clearly across engineering and product audiences, and you can turn an undefined problem into a plan others rally behind. Nice to Haves: Experience working on a multi-tenant agent platform at production scale, where external customers configure their own agent behavior on shared infrastructure. Experience building 0-to-1 products or working in startup environments. A track record with production evaluation systems, AI observability, or human-in-the-loop workflows for LLM-powered products. Boston, MA - In-Office Role - Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $176,000—$264,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",0,1791537672000,"2026-10-09 11:25:20","2026-10-08T13:26:31-04:00",176000,264000,"USD",{"jsonldValid":15,"jsonld":29},"",{"jobs":31},[32,39,53,66,74,82],{"id":33,"applyToken":34,"slug":35,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":36,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":37,"hasSalary":15,"salaryMin":25,"salaryMax":26,"currency":27,"schema":38},"2553fa2e5ad66ca50f9623cabc502ccd921487768699374aeaae986b24a716f8","c1eb58463c06a94a156c4d88517c63acd75deb3c252ec90aadedc310ac6af507","lead-engineer-applied-ai-customer-agent-at-klaviyo-75becbe915",[17],"2026-10-08T13:26:49-04:00",{"jsonldValid":15,"jsonld":29},{"id":40,"applyToken":41,"slug":42,"title":43,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":44,"department":18,"content_html":45,"content_text":46,"years":21,"createdAt":47,"updatedAtISO":48,"postedAtISO":49,"hasSalary":15,"salaryMin":50,"salaryMax":51,"currency":27,"schema":52},"7436f9af513b5b6b11ab1ba0cf14845ab7291b50eaf23688b5047e738d98f669","0c70171908b16b8b16f602ab9684b14cdf1034652991a3ce8e25cf36f450ad3d","ai-engineer-ii-at-klaviyo-413edf3241","AI Engineer II",[17],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch1>AI Engineer, Customer Agent\u003C/h1>\n\u003Ch2>About the Role\u003C/h2>\n\u003Cp>At Klaviyo, we believe the future of software lies not only in tools that help people work more efficiently, but in intelligent systems that can take action, learn from outcomes, and improve customer experiences over time.\u003C/p>\n\u003Cp>Klaviyo serves more than 167,000 customers and processes billions of consumer profiles, messages, interactions, and conversion signals. This creates a unique opportunity to build state-of-the-art AI systems that help businesses create and execute better customer experiences at scale.\u003C/p>\n\u003Cp>We’re looking for an \u003Cstrong>AI Engineer\u003C/strong> to join the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll help build scalable backend systems and AI-powered product experiences that enable agents to retrieve context, use tools, and take reliable action on behalf of customers.\u003C/p>\n\u003Cp>This is a \u003Cstrong>backend-heavy role with opportunities to contribute to user-facing experiences\u003C/strong>. You’ll independently own meaningful pieces of larger systems, contribute to technical decisions, and continue developing your depth across backend engineering, applied AI, and production reliability.\u003C/p>\n\u003Ch2>How You Will Make a Difference\u003C/h2>\n\u003Cul>\n\u003Cli>Build and improve reliable backend systems and APIs that power AI-driven customer experiences.\u003C/li>\n\u003Cli>Develop production agentic features involving tool use, context management, retrieval, structured outputs, orchestration, and multi-step workflows.\u003C/li>\n\u003Cli>Contribute to solving applied AI problems across retrieval and RAG, grounding, hallucination mitigation, model selection, and choosing between LLM-based, deterministic, or hybrid approaches.\u003C/li>\n\u003Cli>Build and use evaluation approaches including representative datasets, automated and human evaluation, regression testing, qualitative error analysis, and production signals.\u003C/li>\n\u003Cli>Improve system reliability through guardrails, retries, fallbacks, observability, monitoring, and thoughtful failure handling.\u003C/li>\n\u003Cli>Build asynchronous and distributed processing workflows that support AI workloads at scale.\u003C/li>\n\u003Cli>Participate in an on-call rotation and help diagnose, mitigate, and learn from production incidents.\u003C/li>\n\u003Cli>Work with external customers and cross-functional partners to understand workflows, identify pain points, and translate feedback into product improvements.\u003C/li>\n\u003Cli>Monitor shipped experiences and use quality metrics, system performance, and customer feedback to guide iteration.\u003C/li>\n\u003C/ul>\n\u003Ch2>Who You Are\u003C/h2>\n\u003Cul>\n\u003Cli>You have \u003Cstrong>3+ years of professional software engineering experience\u003C/strong>, with experience building backend systems or distributed applications.\u003C/li>\n\u003Cli>You have hands-on experience building or contributing to \u003Cstrong>generative AI or agentic AI applications\u003C/strong>, ideally used by real users or in production environments.\u003C/li>\n\u003Cli>You are proficient in \u003Cstrong>Python\u003C/strong> and have experience with modern backend frameworks such as FastAPI or Django.\u003C/li>\n\u003Cli>You have experience with asynchronous processing or distributed task/event systems such as Celery, Kafka, SQS, RabbitMQ, or Redis.\u003C/li>\n\u003Cli>You have working knowledge of databases, data modeling, APIs, and persistence patterns used in production systems.\u003C/li>\n\u003Cli>You are comfortable working in cloud environments and have experience with technologies such as AWS, containers, Kubernetes, infrastructure automation, or CI/CD systems.\u003C/li>\n\u003Cli>You can reason about tradeoffs among quality, latency, cost, reliability, and implementation complexity, and know when to seek additional technical context.\u003C/li>\n\u003Cli>You are comfortable working through ambiguity, breaking larger problems into smaller pieces, and making progress without every requirement being fully specified.\u003C/li>\n\u003Cli>You have experience with, or strong interest in, \u003Cstrong>working directly with external customers\u003C/strong> to understand problems and improve products.\u003C/li>\n\u003Cli>You care about shipping useful, reliable products and are motivated to deepen your engineering judgment in a rapidly evolving technical space.\u003C/li>\n\u003C/ul>\n\u003Ch2>Nice to Have\u003C/h2>\n\u003Cul>\n\u003Cli>Experience training, fine-tuning, distilling, or otherwise adapting machine learning or language models.\u003C/li>\n\u003Cli>Experience with reinforcement learning or feedback-driven optimization.\u003C/li>\n\u003Cli>Experience with evaluation infrastructure such as LLM-as-judge systems, evaluator calibration, benchmark datasets, or AI quality tooling.\u003C/li>\n\u003Cli>Experience operating AI systems at meaningful production scale or optimizing inference cost, latency, or throughput.\u003C/li>\n\u003C/ul>\n\u003Cp>#indeedRD\u003C/p>\n\u003Cp>-\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$116,000—$174,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. AI Engineer, Customer Agent About the Role At Klaviyo, we believe the future of software lies not only in tools that help people work more efficiently, but in intelligent systems that can take action, learn from outcomes, and improve customer experiences over time. Klaviyo serves more than 167,000 customers and processes billions of consumer profiles, messages, interactions, and conversion signals. This creates a unique opportunity to build state-of-the-art AI systems that help businesses create and execute better customer experiences at scale. We’re looking for an AI Engineer to join the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll help build scalable backend systems and AI-powered product experiences that enable agents to retrieve context, use tools, and take reliable action on behalf of customers. This is a backend-heavy role with opportunities to contribute to user-facing experiences . You’ll independently own meaningful pieces of larger systems, contribute to technical decisions, and continue developing your depth across backend engineering, applied AI, and production reliability. How You Will Make a Difference Build and improve reliable backend systems and APIs that power AI-driven customer experiences. Develop production agentic features involving tool use, context management, retrieval, structured outputs, orchestration, and multi-step workflows. Contribute to solving applied AI problems across retrieval and RAG, grounding, hallucination mitigation, model selection, and choosing between LLM-based, deterministic, or hybrid approaches. Build and use evaluation approaches including representative datasets, automated and human evaluation, regression testing, qualitative error analysis, and production signals. Improve system reliability through guardrails, retries, fallbacks, observability, monitoring, and thoughtful failure handling. Build asynchronous and distributed processing workflows that support AI workloads at scale. Participate in an on-call rotation and help diagnose, mitigate, and learn from production incidents. Work with external customers and cross-functional partners to understand workflows, identify pain points, and translate feedback into product improvements. Monitor shipped experiences and use quality metrics, system performance, and customer feedback to guide iteration. Who You Are You have 3+ years of professional software engineering experience , with experience building backend systems or distributed applications. You have hands-on experience building or contributing to generative AI or agentic AI applications , ideally used by real users or in production environments. You are proficient in Python and have experience with modern backend frameworks such as FastAPI or Django. You have experience with asynchronous processing or distributed task/event systems such as Celery, Kafka, SQS, RabbitMQ, or Redis. You have working knowledge of databases, data modeling, APIs, and persistence patterns used in production systems. You are comfortable working in cloud environments and have experience with technologies such as AWS, containers, Kubernetes, infrastructure automation, or CI/CD systems. You can reason about tradeoffs among quality, latency, cost, reliability, and implementation complexity, and know when to seek additional technical context. You are comfortable working through ambiguity, breaking larger problems into smaller pieces, and making progress without every requirement being fully specified. You have experience with, or strong interest in, working directly with external customers to understand problems and improve products. You care about shipping useful, reliable products and are motivated to deepen your engineering judgment in a rapidly evolving technical space. Nice to Have Experience training, fine-tuning, distilling, or otherwise adapting machine learning or language models. Experience with reinforcement learning or feedback-driven optimization. Experience with evaluation infrastructure such as LLM-as-judge systems, evaluator calibration, benchmark datasets, or AI quality tooling. Experience operating AI systems at meaningful production scale or optimizing inference cost, latency, or throughput. #indeedRD - Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1791472983000,"2026-10-08 17:27:59","2026-10-07T15:54:45-04:00",116000,174000,{"jsonldValid":15,"jsonld":29},{"id":54,"applyToken":55,"slug":56,"title":57,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":58,"department":59,"content_html":60,"content_text":61,"years":21,"createdAt":47,"updatedAtISO":48,"postedAtISO":62,"hasSalary":15,"salaryMin":63,"salaryMax":64,"currency":27,"schema":65},"b65d3a9e954930b77db72b4a3d30db269831b4bc2f71eb000ac64373248a967e","610b258530737f4d6ee4d4f0e537531f8fccb15e0a52a0887ec4bbf86acb1ff8","lead-success-operations-analyst-at-klaviyo-6f59a093ce","Lead Success Operations Analyst",[17],"Operations","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights & Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo's health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives.\u003C/p>\n\u003Cp>The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process.\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and build the Goals Measurement Frameworks & Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs.\u003C/li>\n\u003Cli>Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight.\u003C/li>\n\u003Cli>Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable.\u003C/li>\n\u003Cli>Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions.\u003C/li>\n\u003Cli>Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting.\u003C/li>\n\u003Cli>Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who you are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution.\u003C/li>\n\u003Cli>You have strong, daily-use SQL and Python skills, not just familiarity.\u003C/li>\n\u003Cli>You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding.\u003C/li>\n\u003Cli>You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle.\u003C/li>\n\u003Cli>You communicate findings clearly to non-technical and senior stakeholders.\u003C/li>\n\u003Cli>Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$120,000—$180,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights & Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo's health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives. The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process. How you will make a difference: Design and build the Goals Measurement Frameworks & Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs. Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight. Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable. Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions. Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting. Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready. Who you are: 5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution. You have strong, daily-use SQL and Python skills, not just familiarity. You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding. You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle. You communicate findings clearly to non-technical and senior stakeholders. Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $120,000—$180,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-10-08T11:49:28-04:00",120000,180000,{"jsonldValid":15,"jsonld":29},{"id":67,"applyToken":68,"slug":69,"title":57,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":70,"country":14,"remote":15,"employmentType":71,"department":59,"content_html":60,"content_text":61,"years":21,"createdAt":47,"updatedAtISO":48,"postedAtISO":72,"hasSalary":15,"salaryMin":63,"salaryMax":64,"currency":27,"schema":73},"8c976ed1594fd4d7c323643fabf0ce3962a72e018381e0c9b514421fa975fcdd","7c6615175f57ec794e9b48f45645e85586163477ba53dc19c0eb098c7f189834","lead-success-operations-analyst-at-klaviyo-a56d528ab1","Denver",[17],"2026-10-08T11:49:26-04:00",{"jsonldValid":15,"jsonld":29},{"id":75,"applyToken":76,"slug":77,"title":57,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":78,"country":14,"remote":15,"employmentType":79,"department":59,"content_html":60,"content_text":61,"years":21,"createdAt":47,"updatedAtISO":48,"postedAtISO":80,"hasSalary":15,"salaryMin":63,"salaryMax":64,"currency":27,"schema":81},"76a1239e06a8e0dcc1a1e76f95175431834c530409b96767896f2cd8c5169d27","e1506538546a9694290ababcac449c8639e9eda85f2650a2e6375ab5f4049596","lead-success-operations-analyst-at-klaviyo-fbe580806e","San Francisco",[17],"2026-10-08T11:49:29-04:00",{"jsonldValid":15,"jsonld":29},{"id":83,"applyToken":84,"slug":85,"title":86,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":87,"country":88,"remote":15,"employmentType":89,"department":90,"content_html":91,"content_text":92,"years":21,"createdAt":47,"updatedAtISO":48,"postedAtISO":93,"hasSalary":15,"salaryMin":94,"salaryMax":94,"currency":95,"schema":96},"7272ddb0d1b93702ef75fbc8c0a16b2e06a0d2051a64067cd46757dbd00f016b","1bca232cd16a07f1ab9617c543627dcf3fcaaed4efafb5b1b450d0ee57287011","outbound-business-development-representative-southern-spanis-at-klaviyo-c66ec676c1","Outbound Business Development Representative - Southern (Spanish Speaking)","Dublin","Ireland",[17],"Other","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Dublin, Ireland (3 days p/week in-office)\u003C/strong>\u003C/p>\n\u003Cp>As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u003C/p>\n\u003Cp>\u003Cstrong>How You Will Make A Difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify high potential companies who can benefit from Klaviyo’s solution\u003C/li>\n\u003Cli>Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u003C/li>\n\u003Cli>Develop, test and iterate messaging across multiple channels, industries and personas \u003C/li>\n\u003Cli>Contribute learnings and best practices to the Outbound process and team members to support  the success of your peers \u003C/li>\n\u003Cli>Reflect Klaviyo’s values of accountability and effort\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u003C/li>\n\u003Cli>Fluent Spanish & English (written and verbal) \u003Cstrong>essential\u003C/strong>\u003C/li>\n\u003Cli>Continually seek improvement and are rigorous in your pursuit of it\u003C/li>\n\u003Cli>Are excited, motivated, and inspired by exceeding goals\u003C/li>\n\u003Cli>Are thoughtful, engaging, energetic, and self-aware\u003C/li>\n\u003Cli>Have experience working in a fast-paced environment\u003C/li>\n\u003Cli>Focus on details, are a self-starter, and are relentless but professional\u003C/li>\n\u003Cli>Have excellent written/verbal communication skills\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-Hybrid \u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range in Local Currency:\u003C/p>\u003Cp>€43.550—€43.550 EUR\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Dublin, Ireland (3 days p/week in-office) As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations. How You Will Make A Difference: Identify high potential companies who can benefit from Klaviyo’s solution Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities Develop, test and iterate messaging across multiple channels, industries and personas Contribute learnings and best practices to the Outbound process and team members to support the success of your peers Reflect Klaviyo’s values of accountability and effort Who You Are: Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company Fluent Spanish & English (written and verbal) essential Continually seek improvement and are rigorous in your pursuit of it Are excited, motivated, and inspired by exceeding goals Are thoughtful, engaging, energetic, and self-aware Have experience working in a fast-paced environment Focus on details, are a self-starter, and are relentless but professional Have excellent written/verbal communication skills #LI-Hybrid We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: €43.550—€43.550 EUR This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-10-08T06:11:08-04:00",43550,"EUR",{"jsonldValid":15,"jsonld":29},1791621774012]