[{"data":1,"prerenderedAt":108},["ShallowReactive",2],{"$f0U5l9ix4TpwCDEOiRiy7AfS-QSkauUTNDUwAxD1VSdg":3,"$fgI15HW-gZtf9MwVY51o7xkF1etYtrgXnwzi6vUQ-jRE":30},{"job":4},{"id":5,"applyToken":6,"slug":7,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":13,"country":14,"remote":15,"employmentType":16,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":24,"hasSalary":15,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"8c976ed1594fd4d7c323643fabf0ce3962a72e018381e0c9b514421fa975fcdd","7c6615175f57ec794e9b48f45645e85586163477ba53dc19c0eb098c7f189834","lead-success-operations-analyst-at-klaviyo-a56d528ab1","Lead Success Operations Analyst","Klaviyo","https://cdn.jobboardwise.com/logo/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","Denver","United States",false,[17],"Full-time","Operations","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights & Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo's health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives.\u003C/p>\n\u003Cp>The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process.\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and build the Goals Measurement Frameworks & Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs.\u003C/li>\n\u003Cli>Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight.\u003C/li>\n\u003Cli>Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable.\u003C/li>\n\u003Cli>Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions.\u003C/li>\n\u003Cli>Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting.\u003C/li>\n\u003Cli>Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who you are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution.\u003C/li>\n\u003Cli>You have strong, daily-use SQL and Python skills, not just familiarity.\u003C/li>\n\u003Cli>You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding.\u003C/li>\n\u003Cli>You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle.\u003C/li>\n\u003Cli>You communicate findings clearly to non-technical and senior stakeholders.\u003C/li>\n\u003Cli>Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$120,000—$180,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo is looking for a Lead Customer Intelligence Analyst to join our growing Customer Insights & Analytics team. In this role, you will partner closely with CX stakeholders and data scientists to design new measurement systems, lead ambiguous analytical investigations, and help build the connected customer-intelligence layer behind Klaviyo's health scoring, personas, and experience-impact work. This role is instrumental in building — not just maintaining — the analytics infrastructure that CX leadership uses to prioritize and measure its biggest initiatives. The ideal candidate is intellectually curious, comfortable with ambiguity, and energized by building something rather than running an established process. How you will make a difference: Design and build the Goals Measurement Frameworks & Benchmarks for initiatives and pilots across the CX org - providing a standard way to define, baseline, and track goal attainment across programs. Lead end-to-end one-off investigations — scoping an ambiguous business question, pulling and analyzing the data, and delivering a decision-ready answer with minimal oversight. Stand up new dashboards and reporting (journey health, CX theme-and-impact, QBR/MBR inputs, NPS/OKR baselines) and corresponding documentation to allow handoffs to operational reporting teams once stable. Partner with data scientists on health-score and forecasting work — contributing exploratory analysis, segmentation, and validation to support modeling decisions. Build reusable data products (Snowflake-backed tools, automated pulls) that let insight delivery scale beyond manual reporting. Collaborate cross-functionally with CX leadership, data science, and operational reporting teams to keep new builds well-documented and handoff-ready. Who you are: 5–8 years of experience owning analytical problems end-to-end: from framing the business question, through analysis, to influencing stakeholders and operationalizing the solution. You have strong, daily-use SQL and Python skills, not just familiarity. You have a track record of scoping ambiguous problems yourself and driving them to a clear answer, with minimal hand-holding. You have enough applied statistics/ML literacy to be a credible thought partner to a data scientist, without needing to own the full model lifecycle. You communicate findings clearly to non-technical and senior stakeholders. Tableau, Snowflake/Streamlit, customer analytics experience, and prior measurement framework work is a plus. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $120,000—$180,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",0,1791472983000,"2026-10-08 17:27:59","2026-10-08T11:49:26-04:00",120000,180000,"USD",{"jsonldValid":15,"jsonld":29},"",{"jobs":31},[32,46,53,61,76,91],{"id":33,"applyToken":34,"slug":35,"title":36,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":37,"country":14,"remote":15,"employmentType":38,"department":39,"content_html":40,"content_text":41,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":42,"hasSalary":15,"salaryMin":43,"salaryMax":44,"currency":27,"schema":45},"7436f9af513b5b6b11ab1ba0cf14845ab7291b50eaf23688b5047e738d98f669","0c70171908b16b8b16f602ab9684b14cdf1034652991a3ce8e25cf36f450ad3d","ai-engineer-ii-at-klaviyo-413edf3241","AI Engineer II","Boston",[17],"Engineering","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch1>AI Engineer, Customer Agent\u003C/h1>\n\u003Ch2>About the Role\u003C/h2>\n\u003Cp>At Klaviyo, we believe the future of software lies not only in tools that help people work more efficiently, but in intelligent systems that can take action, learn from outcomes, and improve customer experiences over time.\u003C/p>\n\u003Cp>Klaviyo serves more than 167,000 customers and processes billions of consumer profiles, messages, interactions, and conversion signals. This creates a unique opportunity to build state-of-the-art AI systems that help businesses create and execute better customer experiences at scale.\u003C/p>\n\u003Cp>We’re looking for an \u003Cstrong>AI Engineer\u003C/strong> to join the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll help build scalable backend systems and AI-powered product experiences that enable agents to retrieve context, use tools, and take reliable action on behalf of customers.\u003C/p>\n\u003Cp>This is a \u003Cstrong>backend-heavy role with opportunities to contribute to user-facing experiences\u003C/strong>. You’ll independently own meaningful pieces of larger systems, contribute to technical decisions, and continue developing your depth across backend engineering, applied AI, and production reliability.\u003C/p>\n\u003Ch2>How You Will Make a Difference\u003C/h2>\n\u003Cul>\n\u003Cli>Build and improve reliable backend systems and APIs that power AI-driven customer experiences.\u003C/li>\n\u003Cli>Develop production agentic features involving tool use, context management, retrieval, structured outputs, orchestration, and multi-step workflows.\u003C/li>\n\u003Cli>Contribute to solving applied AI problems across retrieval and RAG, grounding, hallucination mitigation, model selection, and choosing between LLM-based, deterministic, or hybrid approaches.\u003C/li>\n\u003Cli>Build and use evaluation approaches including representative datasets, automated and human evaluation, regression testing, qualitative error analysis, and production signals.\u003C/li>\n\u003Cli>Improve system reliability through guardrails, retries, fallbacks, observability, monitoring, and thoughtful failure handling.\u003C/li>\n\u003Cli>Build asynchronous and distributed processing workflows that support AI workloads at scale.\u003C/li>\n\u003Cli>Participate in an on-call rotation and help diagnose, mitigate, and learn from production incidents.\u003C/li>\n\u003Cli>Work with external customers and cross-functional partners to understand workflows, identify pain points, and translate feedback into product improvements.\u003C/li>\n\u003Cli>Monitor shipped experiences and use quality metrics, system performance, and customer feedback to guide iteration.\u003C/li>\n\u003C/ul>\n\u003Ch2>Who You Are\u003C/h2>\n\u003Cul>\n\u003Cli>You have \u003Cstrong>3+ years of professional software engineering experience\u003C/strong>, with experience building backend systems or distributed applications.\u003C/li>\n\u003Cli>You have hands-on experience building or contributing to \u003Cstrong>generative AI or agentic AI applications\u003C/strong>, ideally used by real users or in production environments.\u003C/li>\n\u003Cli>You are proficient in \u003Cstrong>Python\u003C/strong> and have experience with modern backend frameworks such as FastAPI or Django.\u003C/li>\n\u003Cli>You have experience with asynchronous processing or distributed task/event systems such as Celery, Kafka, SQS, RabbitMQ, or Redis.\u003C/li>\n\u003Cli>You have working knowledge of databases, data modeling, APIs, and persistence patterns used in production systems.\u003C/li>\n\u003Cli>You are comfortable working in cloud environments and have experience with technologies such as AWS, containers, Kubernetes, infrastructure automation, or CI/CD systems.\u003C/li>\n\u003Cli>You can reason about tradeoffs among quality, latency, cost, reliability, and implementation complexity, and know when to seek additional technical context.\u003C/li>\n\u003Cli>You are comfortable working through ambiguity, breaking larger problems into smaller pieces, and making progress without every requirement being fully specified.\u003C/li>\n\u003Cli>You have experience with, or strong interest in, \u003Cstrong>working directly with external customers\u003C/strong> to understand problems and improve products.\u003C/li>\n\u003Cli>You care about shipping useful, reliable products and are motivated to deepen your engineering judgment in a rapidly evolving technical space.\u003C/li>\n\u003C/ul>\n\u003Ch2>Nice to Have\u003C/h2>\n\u003Cul>\n\u003Cli>Experience training, fine-tuning, distilling, or otherwise adapting machine learning or language models.\u003C/li>\n\u003Cli>Experience with reinforcement learning or feedback-driven optimization.\u003C/li>\n\u003Cli>Experience with evaluation infrastructure such as LLM-as-judge systems, evaluator calibration, benchmark datasets, or AI quality tooling.\u003C/li>\n\u003Cli>Experience operating AI systems at meaningful production scale or optimizing inference cost, latency, or throughput.\u003C/li>\n\u003C/ul>\n\u003Cp>#indeedRD\u003C/p>\n\u003Cp>-\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$116,000—$174,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. AI Engineer, Customer Agent About the Role At Klaviyo, we believe the future of software lies not only in tools that help people work more efficiently, but in intelligent systems that can take action, learn from outcomes, and improve customer experiences over time. Klaviyo serves more than 167,000 customers and processes billions of consumer profiles, messages, interactions, and conversion signals. This creates a unique opportunity to build state-of-the-art AI systems that help businesses create and execute better customer experiences at scale. We’re looking for an AI Engineer to join the Customer Agent team, Klaviyo’s AI-native conversational platform. You’ll help build scalable backend systems and AI-powered product experiences that enable agents to retrieve context, use tools, and take reliable action on behalf of customers. This is a backend-heavy role with opportunities to contribute to user-facing experiences . You’ll independently own meaningful pieces of larger systems, contribute to technical decisions, and continue developing your depth across backend engineering, applied AI, and production reliability. How You Will Make a Difference Build and improve reliable backend systems and APIs that power AI-driven customer experiences. Develop production agentic features involving tool use, context management, retrieval, structured outputs, orchestration, and multi-step workflows. Contribute to solving applied AI problems across retrieval and RAG, grounding, hallucination mitigation, model selection, and choosing between LLM-based, deterministic, or hybrid approaches. Build and use evaluation approaches including representative datasets, automated and human evaluation, regression testing, qualitative error analysis, and production signals. Improve system reliability through guardrails, retries, fallbacks, observability, monitoring, and thoughtful failure handling. Build asynchronous and distributed processing workflows that support AI workloads at scale. Participate in an on-call rotation and help diagnose, mitigate, and learn from production incidents. Work with external customers and cross-functional partners to understand workflows, identify pain points, and translate feedback into product improvements. Monitor shipped experiences and use quality metrics, system performance, and customer feedback to guide iteration. Who You Are You have 3+ years of professional software engineering experience , with experience building backend systems or distributed applications. You have hands-on experience building or contributing to generative AI or agentic AI applications , ideally used by real users or in production environments. You are proficient in Python and have experience with modern backend frameworks such as FastAPI or Django. You have experience with asynchronous processing or distributed task/event systems such as Celery, Kafka, SQS, RabbitMQ, or Redis. You have working knowledge of databases, data modeling, APIs, and persistence patterns used in production systems. You are comfortable working in cloud environments and have experience with technologies such as AWS, containers, Kubernetes, infrastructure automation, or CI/CD systems. You can reason about tradeoffs among quality, latency, cost, reliability, and implementation complexity, and know when to seek additional technical context. You are comfortable working through ambiguity, breaking larger problems into smaller pieces, and making progress without every requirement being fully specified. You have experience with, or strong interest in, working directly with external customers to understand problems and improve products. You care about shipping useful, reliable products and are motivated to deepen your engineering judgment in a rapidly evolving technical space. Nice to Have Experience training, fine-tuning, distilling, or otherwise adapting machine learning or language models. Experience with reinforcement learning or feedback-driven optimization. Experience with evaluation infrastructure such as LLM-as-judge systems, evaluator calibration, benchmark datasets, or AI quality tooling. Experience operating AI systems at meaningful production scale or optimizing inference cost, latency, or throughput. #indeedRD - Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $116,000—$174,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-10-07T15:54:45-04:00",116000,174000,{"jsonldValid":15,"jsonld":29},{"id":47,"applyToken":48,"slug":49,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":37,"country":14,"remote":15,"employmentType":50,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":51,"hasSalary":15,"salaryMin":25,"salaryMax":26,"currency":27,"schema":52},"b65d3a9e954930b77db72b4a3d30db269831b4bc2f71eb000ac64373248a967e","610b258530737f4d6ee4d4f0e537531f8fccb15e0a52a0887ec4bbf86acb1ff8","lead-success-operations-analyst-at-klaviyo-6f59a093ce",[17],"2026-10-08T11:49:28-04:00",{"jsonldValid":15,"jsonld":29},{"id":54,"applyToken":55,"slug":56,"title":8,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":57,"country":14,"remote":15,"employmentType":58,"department":18,"content_html":19,"content_text":20,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":59,"hasSalary":15,"salaryMin":25,"salaryMax":26,"currency":27,"schema":60},"76a1239e06a8e0dcc1a1e76f95175431834c530409b96767896f2cd8c5169d27","e1506538546a9694290ababcac449c8639e9eda85f2650a2e6375ab5f4049596","lead-success-operations-analyst-at-klaviyo-fbe580806e","San Francisco",[17],"2026-10-08T11:49:29-04:00",{"jsonldValid":15,"jsonld":29},{"id":62,"applyToken":63,"slug":64,"title":65,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":66,"country":67,"remote":15,"employmentType":68,"department":69,"content_html":70,"content_text":71,"years":21,"createdAt":22,"updatedAtISO":23,"postedAtISO":72,"hasSalary":15,"salaryMin":73,"salaryMax":73,"currency":74,"schema":75},"7272ddb0d1b93702ef75fbc8c0a16b2e06a0d2051a64067cd46757dbd00f016b","1bca232cd16a07f1ab9617c543627dcf3fcaaed4efafb5b1b450d0ee57287011","outbound-business-development-representative-southern-spanis-at-klaviyo-c66ec676c1","Outbound Business Development Representative - Southern (Spanish Speaking)","Dublin","Ireland",[17],"Other","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Dublin, Ireland (3 days p/week in-office)\u003C/strong>\u003C/p>\n\u003Cp>As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations.\u003C/p>\n\u003Cp>\u003Cstrong>How You Will Make A Difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify high potential companies who can benefit from Klaviyo’s solution\u003C/li>\n\u003Cli>Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities\u003C/li>\n\u003Cli>Develop, test and iterate messaging across multiple channels, industries and personas \u003C/li>\n\u003Cli>Contribute learnings and best practices to the Outbound process and team members to support  the success of your peers \u003C/li>\n\u003Cli>Reflect Klaviyo’s values of accountability and effort\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company\u003C/li>\n\u003Cli>Fluent Spanish & English (written and verbal) \u003Cstrong>essential\u003C/strong>\u003C/li>\n\u003Cli>Continually seek improvement and are rigorous in your pursuit of it\u003C/li>\n\u003Cli>Are excited, motivated, and inspired by exceeding goals\u003C/li>\n\u003Cli>Are thoughtful, engaging, energetic, and self-aware\u003C/li>\n\u003Cli>Have experience working in a fast-paced environment\u003C/li>\n\u003Cli>Focus on details, are a self-starter, and are relentless but professional\u003C/li>\n\u003Cli>Have excellent written/verbal communication skills\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-Hybrid \u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range in Local Currency:\u003C/p>\u003Cp>€43.550—€43.550 EUR\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Dublin, Ireland (3 days p/week in-office) As the first point of contact in the sales cycle, you are on the front lines. We consider Outbound Business Development Reps essential to the success of our business as your contribution to the sales and marketing feedback loop significantly influences our go-to-market strategy. We pride ourselves on accountability, effort and working collaboratively to create positive outcomes. We understand that these values are essential to meeting goals and exceeding expectations. How You Will Make A Difference: Identify high potential companies who can benefit from Klaviyo’s solution Partner closely with experienced Mid-Market Account Executives to come up with and execute on effective prospecting strategies to generate opportunities Develop, test and iterate messaging across multiple channels, industries and personas Contribute learnings and best practices to the Outbound process and team members to support the success of your peers Reflect Klaviyo’s values of accountability and effort Who You Are: Have 1+ years of work experience, preferably in an inbound or outbound BDR role at another marketing technology company Fluent Spanish & English (written and verbal) essential Continually seek improvement and are rigorous in your pursuit of it Are excited, motivated, and inspired by exceeding goals Are thoughtful, engaging, energetic, and self-aware Have experience working in a fast-paced environment Focus on details, are a self-starter, and are relentless but professional Have excellent written/verbal communication skills #LI-Hybrid We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: €43.550—€43.550 EUR This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).","2026-10-08T06:11:08-04:00",43550,"EUR",{"jsonldValid":15,"jsonld":29},{"id":77,"applyToken":78,"slug":79,"title":80,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":37,"country":14,"remote":15,"employmentType":81,"department":39,"content_html":83,"content_text":84,"years":21,"createdAt":85,"updatedAtISO":86,"postedAtISO":87,"hasSalary":15,"salaryMin":88,"salaryMax":89,"currency":27,"schema":90},"9d926b5d227447625118ff3351aa2cf2ff87e5e1c263a8f827aaa0b33f4d47da","01fa79a8a1cdc3a5d62119170614d86f550106a8e65d67afe0f9d57a1f336648","pipeline-l5-principal-software-engineer-at-klaviyo-79341930ab","PIPELINE - L5 Principal Software Engineer",[82],"Contract","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Csection>\n\n\n\n\n\u003Cp>Own the technical direction and delivery for Klaviyo's data platform - streaming, batch compute, storage/lakehouse, and governance - now the foundation for autonomous, agent-driven experiences. Klaviyo's data platform processes billions of events daily across billions of consumer profiles for hundreds of thousands of brands, and increasingly that data is consumed not just by people but by a growing number of AI agents acting on customers' behalf. The footprint grows on two axes at once, ever‑larger data volumes and a steady stream of new data scenarios (new sources, domains, and consumption patterns) and your systems have to scale on both.\u003Cbr>You'll design and ship systems that are fast, reliable, cost‑efficient, and safe for autonomous access, creating paved roads for data producers and consumers, human and agent alike. This is an individual‑contributor role (no direct reports); you lead through architecture, code, and influence. Expectations align to Lead/Principal IC behaviors: establishing SLOs, driving technical evolution, and acting as the interface across teams.\u003Cbr>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and implement core data platform capabilities (e.g., event ingestion/CDC, stream processing, batch orchestration, data lake/warehouse patterns, catalog/lineage, governance, access, and compliance).\u003C/li>\n\u003Cli>Define and uphold SLOs for data freshness, availability, and correctness; author/run readiness reviews, incident response, and post‑incident learning for your domain.\u003C/li>\n\u003Cli>Author ADRs/RFCs, land data contracts and schema governance, and standardize connectors and templates that accelerate developer velocity.\u003C/li>\n\u003Cli>Profile, tune, and right‑size systems for performance and cost; partner with FinOps on unit‑economics guardrails.\u003C/li>\n\u003Cli>Pair with product teams and analytics/ML to expose the right abstractions and unblock customer value quickly.\u003C/li>\n\u003Cli>Contribute high‑quality code and reviews; mentor Staff/ Sr. engineers across pillars through example and enablement (not line management).\u003C/li>\n\u003Cli>Use AI to streamline data workflows, from authoring and testing pipelines to catalog/search and DQ, so analysts, ML, and product teams move faster with confidence.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience: 10+ years building and operating distributed data systems (e.g., Kafka/PubSub, Flink/Spark/Beam, Airflow/Dagster, Iceberg/Delta/Hudi; Snowflake/BigQuery; object storage) with multi‑tenant reliability.\u003C/li>\n\u003Cli>Technical expertise: Data ingestion/CDC, stream processing, batch orchestration, lakehouse patterns, catalog/lineage, governance, and access controls, measured by freshness, availability, and correctness SLOs.\u003C/li>\n\u003Cli>AI tools & automation: You apply ML/GenAI to data platforms - semantic catalog search, auto‑docs, data‑quality anomaly detection, SQL/pipeline generation - with human‑in‑the‑loop review and privacy controls.\u003C/li>\n\u003Cli>Influence & enablement: You land data contracts, connectors, and templates that speed delivery for producers and consumers; you mentor via design docs and pairing.\u003C/li>\n\u003Cli>AI fluency (Klaviyo default): You experiment, learn fast, and share AI wins responsibly.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Haves\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Regional isolation/replication strategies, privacy‑by‑design, and data governance in regulated contexts.\u003C/li>\n\u003Cli>Adopted paved roads: Producers/consumers are on standard ingestion, processing, and storage paths; schema governance and contracts reduce breakage.\u003C/li>\n\u003Cli>SLOs & efficiency: ≥99.9% freshness for key domains; measurable cost/TB reductions; production debugging is faster with defined readiness reviews and incident learning.\u003C/li>\n\u003Cli>AI‑augmented data operations: Semantic discovery and auto‑documentation cover the majority of high‑value datasets; AI‑assisted DQ monitors reduce data incidents on top pipelines by 25–40%; pipeline authoring and review times drop 15–25% with AI in the loop.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Success in 6 - 12 Months\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Adopted “paved roads” for producers/consumers; ≥99.9% freshness SLO for key domains; measurable cost/TB reductions.\u003C/li>\n\u003Cli>One or more step‑change improvements (e.g., 2× faster ingest → analytics latency) demonstrated with metrics and post‑incident trend‑down.\u003C/li>\n\u003C/ul>\n\n\n\n\n\n\u003C/section>\n\n\n\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$244,000—$366,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Own the technical direction and delivery for Klaviyo's data platform - streaming, batch compute, storage/lakehouse, and governance - now the foundation for autonomous, agent-driven experiences. Klaviyo's data platform processes billions of events daily across billions of consumer profiles for hundreds of thousands of brands, and increasingly that data is consumed not just by people but by a growing number of AI agents acting on customers' behalf. The footprint grows on two axes at once, ever‑larger data volumes and a steady stream of new data scenarios (new sources, domains, and consumption patterns) and your systems have to scale on both. You'll design and ship systems that are fast, reliable, cost‑efficient, and safe for autonomous access, creating paved roads for data producers and consumers, human and agent alike. This is an individual‑contributor role (no direct reports); you lead through architecture, code, and influence. Expectations align to Lead/Principal IC behaviors: establishing SLOs, driving technical evolution, and acting as the interface across teams. What You'll Do Design and implement core data platform capabilities (e.g., event ingestion/CDC, stream processing, batch orchestration, data lake/warehouse patterns, catalog/lineage, governance, access, and compliance). Define and uphold SLOs for data freshness, availability, and correctness; author/run readiness reviews, incident response, and post‑incident learning for your domain. Author ADRs/RFCs, land data contracts and schema governance, and standardize connectors and templates that accelerate developer velocity. Profile, tune, and right‑size systems for performance and cost; partner with FinOps on unit‑economics guardrails. Pair with product teams and analytics/ML to expose the right abstractions and unblock customer value quickly. Contribute high‑quality code and reviews; mentor Staff/ Sr. engineers across pillars through example and enablement (not line management). Use AI to streamline data workflows, from authoring and testing pipelines to catalog/search and DQ, so analysts, ML, and product teams move faster with confidence. Who You Are Experience: 10+ years building and operating distributed data systems (e.g., Kafka/PubSub, Flink/Spark/Beam, Airflow/Dagster, Iceberg/Delta/Hudi; Snowflake/BigQuery; object storage) with multi‑tenant reliability. Technical expertise: Data ingestion/CDC, stream processing, batch orchestration, lakehouse patterns, catalog/lineage, governance, and access controls, measured by freshness, availability, and correctness SLOs. AI tools & automation: You apply ML/GenAI to data platforms - semantic catalog search, auto‑docs, data‑quality anomaly detection, SQL/pipeline generation - with human‑in‑the‑loop review and privacy controls. Influence & enablement: You land data contracts, connectors, and templates that speed delivery for producers and consumers; you mentor via design docs and pairing. AI fluency (Klaviyo default): You experiment, learn fast, and share AI wins responsibly. Nice to Haves Regional isolation/replication strategies, privacy‑by‑design, and data governance in regulated contexts. Adopted paved roads: Producers/consumers are on standard ingestion, processing, and storage paths; schema governance and contracts reduce breakage. SLOs & efficiency: ≥99.9% freshness for key domains; measurable cost/TB reductions; production debugging is faster with defined readiness reviews and incident learning. AI‑augmented data operations: Semantic discovery and auto‑documentation cover the majority of high‑value datasets; AI‑assisted DQ monitors reduce data incidents on top pipelines by 25–40%; pipeline authoring and review times drop 15–25% with AI in the loop. Success in 6 - 12 Months Adopted “paved roads” for producers/consumers; ≥99.9% freshness SLO for key domains; measurable cost/TB reductions. One or more step‑change improvements (e.g., 2× faster ingest → analytics latency) demonstrated with metrics and post‑incident trend‑down. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $244,000—$366,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1791393795000,"2026-10-07 19:26:35","2026-10-07T13:46:04-04:00",244000,366000,{"jsonldValid":15,"jsonld":29},{"id":92,"applyToken":93,"slug":94,"title":95,"companyname":9,"companylogo":10,"companyTagline":11,"companyIndustry":12,"city":96,"country":97,"remote":15,"employmentType":98,"department":69,"content_html":99,"content_text":100,"years":21,"createdAt":101,"updatedAtISO":102,"postedAtISO":103,"hasSalary":15,"salaryMin":104,"salaryMax":105,"currency":106,"schema":107},"1241f453f9dd8ca7bb7457349f45b974323663642c2c42b99c1f09403703ca01","377ca8c8dd7d372ff3d2f576803e77fc519137c451988e4feee1d8431dd9d63e","partner-account-manager-mid-enteprise-at-klaviyo-03d087f8ce","Partner Account Manager, Mid Enteprise","Sydney","Australia",[17],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit\u003C/em> klaviyo.com/careers\u003Cem> to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Ch2>\u003Cstrong>About the team\u003C/strong>\u003C/h2>\n\u003Cp>Klaviyo’s Partnerships team helps drive durable growth through our ecosystem of agency, systems integrator, and consultant partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market.\u003C/p>\n\u003Cp>Our best Partner Managers are commercial, partner-first, and highly collaborative. They know how to turn strong relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, and partner enablement.\u003C/p>\n\u003Ch2>\u003Cstrong>About the role\u003C/strong>\u003C/h2>\n\u003Cp>As a Partner Account Manager, Mid-Market, you will own and grow a portfolio of strategic agency and services partners while also recruiting and activating new partners across your territory. You will be responsible for driving partner-sourced pipeline, building repeatable co-sell motions and GTM plans, and helping partners expand their Klaviyo practice and profitability.\u003C/p>\n\u003Cp>This role is ideal for someone who can move fluidly between executive relationship management, partner enablement, pipeline creation, and hands-on deal execution. You should be comfortable leading joint business planning, identifying whitespace, building partner account plans, and working side by side with Klaviyo sellers to move opportunities forward.\u003C/p>\n\u003Cp>You will also help partners bring Klaviyo’s broader platform story to market, including our evolving B2C CRM, AI-powered capabilities, and service offerings.\u003C/p>\n\u003Ch2>\u003Cstrong>How you'll make an impact\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Own and grow a portfolio of 15–20 partners across your territory, building trusted relationships with executive stakeholders, sales leaders, and delivery teams\u003C/li>\n\u003Cli>Recruit, onboard, and activate high-potential new partners to expand Klaviyo’s mid-market ecosystem and improve regional coverage\u003C/li>\n\u003Cli>Drive partner-sourced pipeline through structured joint GTM plans, partner business plans, and co-sell execution\u003C/li>\n\u003Cli>Build and manage a healthy referral and co-sell pipeline, with a strong focus on opportunity volume, velocity, and quality\u003C/li>\n\u003Cli>Lead joint account planning and account mapping with partners and Klaviyo AEs to identify whitespace, unlock new logos, and accelerate expansion opportunities\u003C/li>\n\u003Cli>Help partners strengthen their Klaviyo positioning, service offerings, and go-to-market motion to grow the commercial value of their practice\u003C/li>\n\u003Cli>Partner closely with Partner Marketing to execute joint GTM programs that generate awareness, demand, and pipeline\u003C/li>\n\u003Cli>Drive regular business reviews with partners, using data and insight to improve performance and long-term impact\u003C/li>\n\u003Cli>Travel up to 25% to meet with partners, support field engagement, and attend events\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Who you are\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>You have 5+ years of experience in partnerships, channel, account management, business development, sales, or a related SaaS go-to-market role\u003C/li>\n\u003Cli>You have experience working with partners that support mid-market and/or enterprise customers and can speak credibly to that segment and its buying dynamics\u003C/li>\n\u003Cli>You are a strong relationship builder, have a challenger mindset with commercial instincts and are motivated by revenue outcomes, not just partner activity\u003C/li>\n\u003Cli>You have prior quota-carrying experience, with a track record of hitting monthly and quarterly partner or revenue targets\u003C/li>\n\u003Cli>You have experience building and executing joint GTM plans across co-sell, co-marketing, and partner-led demand generation\u003C/li>\n\u003Cli>You are confident working directly with AEs and sales teams on account planning, pipeline generation, and deal acceleration\u003C/li>\n\u003Cli>You are comfortable presenting product, solution, and value-based discussions with partners and customers\u003C/li>\n\u003Cli>You are highly collaborative, operate well independently, and can set priorities and drive outcomes in a fast-moving environment\u003C/li>\n\u003Cli>You hold a valid work authorisation to work in Australia \u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>\u003Cbr>Klaviyo in APAC:\u003C/strong>\u003C/p>\n\u003Cp>We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC.\u003C/p>\n\u003Cp>One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here.\u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\n\n\u003Cp>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range in Local Currency:\u003C/p>\u003Cp>$163,625—$221,375 AUD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the team Klaviyo’s Partnerships team helps drive durable growth through our ecosystem of agency, systems integrator, and consultant partners. We work closely with partners to create demand, unlock new revenue, improve customer outcomes, and bring the full value of Klaviyo to market. Our best Partner Managers are commercial, partner-first, and highly collaborative. They know how to turn strong relationships into measurable business outcomes through joint go-to-market planning, co-sell execution, and partner enablement. About the role As a Partner Account Manager, Mid-Market, you will own and grow a portfolio of strategic agency and services partners while also recruiting and activating new partners across your territory. You will be responsible for driving partner-sourced pipeline, building repeatable co-sell motions and GTM plans, and helping partners expand their Klaviyo practice and profitability. This role is ideal for someone who can move fluidly between executive relationship management, partner enablement, pipeline creation, and hands-on deal execution. You should be comfortable leading joint business planning, identifying whitespace, building partner account plans, and working side by side with Klaviyo sellers to move opportunities forward. You will also help partners bring Klaviyo’s broader platform story to market, including our evolving B2C CRM, AI-powered capabilities, and service offerings. How you'll make an impact Own and grow a portfolio of 15–20 partners across your territory, building trusted relationships with executive stakeholders, sales leaders, and delivery teams Recruit, onboard, and activate high-potential new partners to expand Klaviyo’s mid-market ecosystem and improve regional coverage Drive partner-sourced pipeline through structured joint GTM plans, partner business plans, and co-sell execution Build and manage a healthy referral and co-sell pipeline, with a strong focus on opportunity volume, velocity, and quality Lead joint account planning and account mapping with partners and Klaviyo AEs to identify whitespace, unlock new logos, and accelerate expansion opportunities Help partners strengthen their Klaviyo positioning, service offerings, and go-to-market motion to grow the commercial value of their practice Partner closely with Partner Marketing to execute joint GTM programs that generate awareness, demand, and pipeline Drive regular business reviews with partners, using data and insight to improve performance and long-term impact Travel up to 25% to meet with partners, support field engagement, and attend events Who you are You have 5+ years of experience in partnerships, channel, account management, business development, sales, or a related SaaS go-to-market role You have experience working with partners that support mid-market and/or enterprise customers and can speak credibly to that segment and its buying dynamics You are a strong relationship builder, have a challenger mindset with commercial instincts and are motivated by revenue outcomes, not just partner activity You have prior quota-carrying experience, with a track record of hitting monthly and quarterly partner or revenue targets You have experience building and executing joint GTM plans across co-sell, co-marketing, and partner-led demand generation You are confident working directly with AEs and sales teams on account planning, pipeline generation, and deal acceleration You are comfortable presenting product, solution, and value-based discussions with partners and customers You are highly collaborative, operate well independently, and can set priorities and drive outcomes in a fast-moving environment You hold a valid work authorisation to work in Australia Klaviyo in APAC: We are “1% done” but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, services, partnerships, marketing, employee experience and product support. We opened our Singapore Hub in late 2025 and are scaling fast. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an early stage and help to shape our future Klaviyo in APAC. One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo we aim to hire within first, Klaviyos (our team members are called Klaviyos) are regularly being promoted or moving into new functional areas - it really is an education through experience here. We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: $163,625—$221,375 AUD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).",1791319407000,"2026-10-06 22:47:18","2026-10-06T06:12:03-04:00",163625,221375,"AUD",{"jsonldValid":15,"jsonld":29},1791535358543]