[{"data":1,"prerenderedAt":90},["ShallowReactive",2],{"$fbk0NYrcKD-qID4Hk01G327eC-IV6SvdQvyuzyJa-Kxs":3,"$fLsKH4sC_ZPL7kNICzoaKUtx29qURRnczEX6QTva1gXg":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"db9fc5eb64b62c9e3e64084cf833ef82a7e8f8605bd1c1c79ac8b34df91207e0","manager-of-onboarding-at-steer-fcd3840bac","Manager of Onboarding","Steer","https://logo.clearbit.com/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","Software Development","United States (Remote)","United States",true,[16],"Full-time","Customer Success","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\u003C/p>\n\u003Cp>Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote for US-based candidates.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\u003C/li>\n\u003Cli>\u003Cstrong>An Inspiring Leader:\u003C/strong> You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Velocity:\u003C/strong> You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Informed:\u003C/strong> You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli> \u003Cstrong>Audit & Overhaul:\u003C/strong> Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\u003C/li>\n\u003Cli>\u003Cstrong>Lead the Charge:\u003C/strong> Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\u003C/li>\n\u003Cli>\u003Cstrong>Bridge the Gap:\u003C/strong> Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Retention:\u003C/strong> Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Report Progress:\u003C/strong> Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\u003C/li>\n\u003Cli>Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\u003C/li>\n\u003Cli>A deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cem>Must Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years\u003C/strong> in a leadership or management role within Onboarding, Implementation, or Customer Success.\u003C/li>\n\u003Cli>\u003Cstrong>Process Optimization Experience:\u003C/strong> Evidence of a time you reduced onboarding friction or shortened implementation cycles.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Nice to Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>HubSpot, Jira, or Gainsight\u003C/strong> (or similar platforms).\u003C/li>\n\u003Cli>Experience with automotive industry\u003C/li>\n\u003Cli>Experience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>       1. Initial Screen (30min)\u003C/p>\n\u003Cp>           Wonderlic Assessment\u003C/p>\n\u003Cp>       2. Hiring Manager Interview (60min)\u003C/p>\n\u003Cp>       3. Cross-Collaboration Interview (30min)\u003C/p>\n\u003Cp>           Direct Report Interview (30min)\u003C/p>\n\u003Cp>       4. Case Study Presentation (45min)\u003C/p>\n\u003Cp>           Career Journey Interview (60min)\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nWe are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\nReporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\n\nThis role is 100% remote for US-based candidates.\n\nYou Are\n\nA Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\nAn Inspiring Leader: You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\nObsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\nData-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\n\n\nYou Will\n\n Audit & Overhaul: Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\nLead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\nBridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\nDrive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\nReport Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\n\n\nYou Have\n\nA proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\nExperience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\nA deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\n\nMust Have:\n\n3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.\nProcess Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.\nStakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\n\n\nNice to Have:\n\nExperience with HubSpot, Jira, or Gainsight (or similar platforms).\nExperience with automotive industry\nExperience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\n\n\nInterview Process\n       1. Initial Screen (30min)\n           Wonderlic Assessment\n       2. Hiring Manager Interview (60min)\n       3. Cross-Collaboration Interview (30min)\n           Direct Report Interview (30min)\n       4. Case Study Presentation (45min)\n           Career Journey Interview (60min)\n\nWe Offer\n\n100% remote work environment\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.",0,1774373456000,"2026-03-24 18:31:28","2026-03-23T18:53:49.000Z",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,43,50,59,69,79],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":34,"department":36,"content_html":37,"content_text":38,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":41,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":42},"9ce4dd099b5005cb8e4c25050b817930b88b3bf9381f707be3f894a3b30038e7","accounting-analyst-at-steer-b062a8e1c7","Accounting Analyst",[35],"Contract","Other","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>The Accounting Analyst is the financial backbone of our day-to-day operations. In this role, you will serve as the \"source of truth\" for our books — owning the full accounting cycle from transaction review to monthly close, while acting as a trusted resource for employees, vendors, and leadership alike. You won't just be processing entries; you'll be building the habits, processes, and controls that allow our Finance team to scale alongside a fast-growing software company. This is a high-visibility role that reports directly to our Controller and offers genuine exposure to every corner of the business — from investor reporting to vendor negotiations to payroll compliance. The ideal candidate brings operational precision, a strong grasp of US GAAP, and the drive to take ownership in a lean, high-impact environment.\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A \"Close Owner\": You don't just tick off a checklist — you understand why each entry matters and how it flows into the financial statements.\u003C/li>\n\u003Cli>Process-Oriented: You proactively identify gaps in workflows and find ways to reduce manual effort without sacrificing accuracy.\u003C/li>\n\u003Cli>Detail-Obsessed but Fast: You can maintain extreme precision across high-volume transactions while keeping pace with month-end deadlines.\u003C/li>\n\u003Cli>A Trusted Partner: Employees, managers, and vendors alike know they can count on you for clear, professional communication and timely follow-through.\u003C/li>\n\u003Cli>Proactive and Accountable: You flag issues before they escalate and take full ownership of your book of work.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the Month-End Close: Prepare and post monthly journal entries, perform account reconciliations, and ensure the ledger is clean, complete, and audit-ready every cycle.\u003C/li>\n\u003Cli>Manage Cash & Banking: Review bank transactions daily and perform monthly cash reconciliations with precision.\u003C/li>\n\u003Cli>Drive AP & AR Operations: Manage vendor communications and ensure timely bill payment; support customer billing and collections to keep cash flow healthy.\u003C/li>\n\u003Cli>Support Investor Reporting: Assist in the preparation of monthly financial reports that communicate company performance to investors and leadership.\u003C/li>\n\u003Cli>Be the Employee Finance Resource: Serve as the go-to point of contact for expense compliance, travel reimbursements, and 401(k) questions — ensuring every employee interaction reflects professionalism and trust.\u003C/li>\n\u003Cli>Support External Partners: Partner with our audit and tax teams to ensure timely, accurate deliverables.\u003C/li>\n\u003Cli>Analyze Vendor Contracts: Review renewal terms and proactively surface insights to department heads ahead of negotiations.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Academic Foundation: Bachelor's degree in Accounting or Finance.\u003C/li>\n\u003Cli>Accounting Experience: 0–2 years in public or corporate accounting, with hands-on exposure to full-cycle accounting processes.\u003C/li>\n\u003Cli>Technical Proficiency: Advanced Excel skills (VLOOKUPs, Pivot Tables) and a strong command of US GAAP.\u003C/li>\n\u003Cli>Operational Rigor: Proven ability to manage high-volume transaction processing with accuracy and consistency.\u003C/li>\n\u003Cli>Communication Skills: Comfortable interfacing with employees, vendors, and cross-functional stakeholders.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in a high-growth or scaling SaaS organization.\u003C/li>\n\u003Cli>Familiarity with QuickBooks Online, Chargebee, or HubSpot.\u003C/li>\n\u003Cli>Experience with Bill.com or Rippling HRIS.\u003C/li>\n\u003Cli>Exposure to automated reconciliation software.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Col>\n\u003Cli>Wonderlic Assessment\u003C/li>\n\u003Cli>Initial Screen (30 min)\u003C/li>\n\u003Cli>Take Home Assignment\u003C/li>\n\u003Cli>Hiring Manager Interview (45 min)\u003C/li>\n\u003Cli>CFO Interview (30 min) \u003C/li>\n\u003Cli>References\u003C/li>\n\u003C/ol>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Access to the latest tools and technology\u003C/li>\n\u003Cli>A collaborative, high-ownership culture where your work is seen and valued\u003C/li>\n\u003Cli>Clear pathways for development and career growth\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nThe Accounting Analyst is the financial backbone of our day-to-day operations. In this role, you will serve as the \"source of truth\" for our books — owning the full accounting cycle from transaction review to monthly close, while acting as a trusted resource for employees, vendors, and leadership alike. You won't just be processing entries; you'll be building the habits, processes, and controls that allow our Finance team to scale alongside a fast-growing software company. This is a high-visibility role that reports directly to our Controller and offers genuine exposure to every corner of the business — from investor reporting to vendor negotiations to payroll compliance. The ideal candidate brings operational precision, a strong grasp of US GAAP, and the drive to take ownership in a lean, high-impact environment.\n\nYou Are\n\nA \"Close Owner\": You don't just tick off a checklist — you understand why each entry matters and how it flows into the financial statements.\nProcess-Oriented: You proactively identify gaps in workflows and find ways to reduce manual effort without sacrificing accuracy.\nDetail-Obsessed but Fast: You can maintain extreme precision across high-volume transactions while keeping pace with month-end deadlines.\nA Trusted Partner: Employees, managers, and vendors alike know they can count on you for clear, professional communication and timely follow-through.\nProactive and Accountable: You flag issues before they escalate and take full ownership of your book of work.\n\n\nYou Will\n\nOwn the Month-End Close: Prepare and post monthly journal entries, perform account reconciliations, and ensure the ledger is clean, complete, and audit-ready every cycle.\nManage Cash & Banking: Review bank transactions daily and perform monthly cash reconciliations with precision.\nDrive AP & AR Operations: Manage vendor communications and ensure timely bill payment; support customer billing and collections to keep cash flow healthy.\nSupport Investor Reporting: Assist in the preparation of monthly financial reports that communicate company performance to investors and leadership.\nBe the Employee Finance Resource: Serve as the go-to point of contact for expense compliance, travel reimbursements, and 401(k) questions — ensuring every employee interaction reflects professionalism and trust.\nSupport External Partners: Partner with our audit and tax teams to ensure timely, accurate deliverables.\nAnalyze Vendor Contracts: Review renewal terms and proactively surface insights to department heads ahead of negotiations.\n\n\nYou Have\nMust Have:\n\nAcademic Foundation: Bachelor's degree in Accounting or Finance.\nAccounting Experience: 0–2 years in public or corporate accounting, with hands-on exposure to full-cycle accounting processes.\nTechnical Proficiency: Advanced Excel skills (VLOOKUPs, Pivot Tables) and a strong command of US GAAP.\nOperational Rigor: Proven ability to manage high-volume transaction processing with accuracy and consistency.\nCommunication Skills: Comfortable interfacing with employees, vendors, and cross-functional stakeholders.\n\nNice to Have:\n\nExperience in a high-growth or scaling SaaS organization.\nFamiliarity with QuickBooks Online, Chargebee, or HubSpot.\nExperience with Bill.com or Rippling HRIS.\nExposure to automated reconciliation software.\n\n\nInterview Process\n\nWonderlic Assessment\nInitial Screen (30 min)\nTake Home Assignment\nHiring Manager Interview (45 min)\nCFO Interview (30 min) \nReferences\n\n\nWe Offer\n\n100% employer-paid medical insurance\nFSA and HSA options\nFlexible PTO\nGenerous Parental Leave\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nAccess to the latest tools and technology\nA collaborative, high-ownership culture where your work is seen and valued\nClear pathways for development and career growth\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.",1774243725000,"2026-03-23 06:29:00","2026-03-22T21:21:12.000Z",{"jsonldValid":24,"jsonld":27},{"id":44,"slug":45,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":46,"country":13,"remote":24,"employmentType":47,"department":36,"content_html":37,"content_text":38,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":48,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":49},"6f305d603fe1036cf862b4735f1dfaa7b776155a9d8b76a9ce117835d5607865","accounting-analyst-at-steer-f284046546","Waltham",[35],"2026-03-19T20:09:52.000Z",{"jsonldValid":24,"jsonld":27},{"id":51,"slug":52,"title":53,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":46,"country":13,"remote":24,"employmentType":54,"department":36,"content_html":55,"content_text":56,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":57,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":58},"df30551af3383490641f46b040c6c627b19dad938bf0aaf6ba76dc2e715167ea","accounting-associate-at-steer-293d0ce1db","Accounting Associate",[35],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>The Accounting Analyst is the financial backbone of our day-to-day operations. In this role, you will serve as the \"source of truth\" for our books — owning the full accounting cycle from transaction review to monthly close, while acting as a trusted resource for employees, vendors, and leadership alike. You won't just be processing entries; you'll be building the habits, processes, and controls that allow our Finance team to scale alongside a fast-growing software company. This is a high-visibility role that reports directly to our Controller and offers genuine exposure to every corner of the business — from investor reporting to vendor negotiations to payroll compliance. The ideal candidate brings operational precision, a strong grasp of US GAAP, and the drive to take ownership in a lean, high-impact environment.\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A \"Close Owner\": You don't just tick off a checklist — you understand why each entry matters and how it flows into the financial statements.\u003C/li>\n\u003Cli>Process-Oriented: You proactively identify gaps in workflows and find ways to reduce manual effort without sacrificing accuracy.\u003C/li>\n\u003Cli>Detail-Obsessed but Fast: You can maintain extreme precision across high-volume transactions while keeping pace with month-end deadlines.\u003C/li>\n\u003Cli>A Trusted Partner: Employees, managers, and vendors alike know they can count on you for clear, professional communication and timely follow-through.\u003C/li>\n\u003Cli>Proactive and Accountable: You flag issues before they escalate and take full ownership of your book of work.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the Month-End Close: Prepare and post monthly journal entries, perform account reconciliations, and ensure the ledger is clean, complete, and audit-ready every cycle.\u003C/li>\n\u003Cli>Manage Cash & Banking: Review bank transactions daily and perform monthly cash reconciliations with precision.\u003C/li>\n\u003Cli>Drive AP & AR Operations: Manage vendor communications and ensure timely bill payment; support customer billing and collections to keep cash flow healthy.\u003C/li>\n\u003Cli>Support Investor Reporting: Assist in the preparation of monthly financial reports that communicate company performance to investors and leadership.\u003C/li>\n\u003Cli>Be the Employee Finance Resource: Serve as the go-to point of contact for expense compliance, travel reimbursements, and 401(k) questions — ensuring every employee interaction reflects professionalism and trust.\u003C/li>\n\u003Cli>Support External Partners: Partner with our audit and tax teams to ensure timely, accurate deliverables.\u003C/li>\n\u003Cli>Analyze Vendor Contracts: Review renewal terms and proactively surface insights to department heads ahead of negotiations.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Academic Foundation: Bachelor's degree in Accounting or Finance.\u003C/li>\n\u003Cli>Accounting Experience: 0–2 years in public or corporate accounting, with hands-on exposure to full-cycle accounting processes.\u003C/li>\n\u003Cli>Technical Proficiency: Advanced Excel skills (VLOOKUPs, Pivot Tables) and a strong command of US GAAP.\u003C/li>\n\u003Cli>Operational Rigor: Proven ability to manage high-volume transaction processing with accuracy and consistency.\u003C/li>\n\u003Cli>Communication Skills: Comfortable interfacing with employees, vendors, and cross-functional stakeholders.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in a high-growth or scaling SaaS organization.\u003C/li>\n\u003Cli>Familiarity with QuickBooks Online, Chargebee, or HubSpot.\u003C/li>\n\u003Cli>Experience with Bill.com or Rippling HRIS.\u003C/li>\n\u003Cli>Exposure to automated reconciliation software.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Col>\n\u003Cli>Wonderlic Assessment\u003C/li>\n\u003Cli>Initial Screen (30 min)\u003C/li>\n\u003Cli>Take Home Assignment\u003C/li>\n\u003Cli>Hiring Manager Interview (45 min)\u003C/li>\n\u003Cli>CFO Interview (30 min) \u003C/li>\n\u003Cli>References\u003C/li>\n\u003C/ol>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Access to the latest tools and technology\u003C/li>\n\u003Cli>A collaborative, high-ownership culture where your work is seen and valued\u003C/li>\n\u003Cli>Clear pathways for development and career growth\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nThe Accounting Analyst is the financial backbone of our day-to-day operations. In this role, you will serve as the \"source of truth\" for our books — owning the full accounting cycle from transaction review to monthly close, while acting as a trusted resource for employees, vendors, and leadership alike. You won't just be processing entries; you'll be building the habits, processes, and controls that allow our Finance team to scale alongside a fast-growing software company. This is a high-visibility role that reports directly to our Controller and offers genuine exposure to every corner of the business — from investor reporting to vendor negotiations to payroll compliance. The ideal candidate brings operational precision, a strong grasp of US GAAP, and the drive to take ownership in a lean, high-impact environment.\n\nYou Are\n\nA \"Close Owner\": You don't just tick off a checklist — you understand why each entry matters and how it flows into the financial statements.\nProcess-Oriented: You proactively identify gaps in workflows and find ways to reduce manual effort without sacrificing accuracy.\nDetail-Obsessed but Fast: You can maintain extreme precision across high-volume transactions while keeping pace with month-end deadlines.\nA Trusted Partner: Employees, managers, and vendors alike know they can count on you for clear, professional communication and timely follow-through.\nProactive and Accountable: You flag issues before they escalate and take full ownership of your book of work.\n\n\nYou Will\n\nOwn the Month-End Close: Prepare and post monthly journal entries, perform account reconciliations, and ensure the ledger is clean, complete, and audit-ready every cycle.\nManage Cash & Banking: Review bank transactions daily and perform monthly cash reconciliations with precision.\nDrive AP & AR Operations: Manage vendor communications and ensure timely bill payment; support customer billing and collections to keep cash flow healthy.\nSupport Investor Reporting: Assist in the preparation of monthly financial reports that communicate company performance to investors and leadership.\nBe the Employee Finance Resource: Serve as the go-to point of contact for expense compliance, travel reimbursements, and 401(k) questions — ensuring every employee interaction reflects professionalism and trust.\nSupport External Partners: Partner with our audit and tax teams to ensure timely, accurate deliverables.\nAnalyze Vendor Contracts: Review renewal terms and proactively surface insights to department heads ahead of negotiations.\n\n\nYou Have\nMust Have:\n\nAcademic Foundation: Bachelor's degree in Accounting or Finance.\nAccounting Experience: 0–2 years in public or corporate accounting, with hands-on exposure to full-cycle accounting processes.\nTechnical Proficiency: Advanced Excel skills (VLOOKUPs, Pivot Tables) and a strong command of US GAAP.\nOperational Rigor: Proven ability to manage high-volume transaction processing with accuracy and consistency.\nCommunication Skills: Comfortable interfacing with employees, vendors, and cross-functional stakeholders.\n\nNice to Have:\n\nExperience in a high-growth or scaling SaaS organization.\nFamiliarity with QuickBooks Online, Chargebee, or HubSpot.\nExperience with Bill.com or Rippling HRIS.\nExposure to automated reconciliation software.\n\n\nInterview Process\n\nWonderlic Assessment\nInitial Screen (30 min)\nTake Home Assignment\nHiring Manager Interview (45 min)\nCFO Interview (30 min) \nReferences\n\n\nWe Offer\n\n100% employer-paid medical insurance\nFSA and HSA options\nFlexible PTO\nGenerous Parental Leave\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nAccess to the latest tools and technology\nA collaborative, high-ownership culture where your work is seen and valued\nClear pathways for development and career growth\n\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-03-19T20:09:53.000Z",{"jsonldValid":24,"jsonld":27},{"id":60,"slug":61,"title":62,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":63,"department":64,"content_html":65,"content_text":66,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":67,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":68},"405926eaccd588efe0b4322f22b98e54443d7908886d8e0b194796abd5c30f31","revenue-operations-analyst-at-steer-7b8eec35be","Revenue Operations Analyst",[16],"Operations","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Ch3>\u003Cstrong>About the Role\u003C/strong>\u003C/h3>\n\u003Cp>The \u003Cstrong>Revenue Operations Analyst\u003C/strong> is the primary architect of our end-to-end revenue lifecycle and go-to-market workflows. In this role, you will serve as the \"connective tissue\" between Sales, Customer Success, and Onboarding. Your mission is to ensure that the revenue engine runs without friction, from the initial lead to the final handoff. You won't just be watching the data; you’ll be building the guardrails and automated workflows that allow our customer-facing teams to scale. This is a high-impact role that requires a blend of operational rigor, technical CRM expertise, and a proactive approach to process optimization.\u003C/p>\n\u003Ch4>\u003Cstrong>You Are\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>A \"Workflow Architect\":\u003C/strong> You don't just see a spreadsheet; you see a sequence of events that can be automated and improved.\u003C/li>\n\u003Cli>\u003Cstrong>Process-Oriented:\u003C/strong> You enjoy identifying bottlenecks and implementing HubSpot automation to reduce manual friction between teams.\u003C/li>\n\u003Cli>\u003Cstrong>Detail-Obsessed but Fast:\u003C/strong> You can maintain extreme accuracy while monitoring live deal flows and ensuring data integrity during fast-paced sales cycles.\u003C/li>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You understand how a change in a Sales property ripples through to Onboarding and Customer Success reporting.\u003C/li>\n\u003Cli>\u003Cstrong>A Strong Communicator:\u003C/strong> You are comfortable holding Sales and CS teams accountable for data hygiene and documentation.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You Will\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own Deal Integrity & Flow:\u003C/strong> Audit \"Closed Won\" deals to ensure commercial terms are accurate and that all automated handoffs to Onboarding and CS are triggered flawlessly.\u003C/li>\n\u003Cli>\u003Cstrong>Optimize GTM Workflows:\u003C/strong> Build and maintain HubSpot workflows that power the transition from Sales to Onboarding, ensuring no customer \"falls through the cracks.\"\u003C/li>\n\u003Cli>\u003Cstrong>Enhance GTM Process + Strategy:\u003C/strong> Partner with Marketing, Sales, Customer Success and Finance to optimize existing processes and implement new ones when strategic changes occur\u003C/li>\n\u003Cli>\u003Cstrong>Monitor the Revenue Engine:\u003C/strong> Proactively track deal velocity and stage gates, ensuring all required checks and balances are met before a deal progresses.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Data Compliance:\u003C/strong> Act as the gatekeeper for CRM hygiene, following up with stakeholders for missing information and ensuring SPIFF payouts are calculated based on verified deal data.\u003C/li>\n\u003Cli>\u003Cstrong>Systems Reconciliation:\u003C/strong> Continuously audit the data flow between HubSpot and downstream project management tools to identify root causes of discrepancies and implement long-term fixes.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You Have\u003C/strong>\u003C/h4>\n\u003Ch4>\u003Cstrong>Must Have:\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operational Foundation:\u003C/strong> 2+ years of experience in Revenue Operations, Sales Operations, or a similar data-centric role focused on the customer lifecycle.\u003C/li>\n\u003Cli>\u003Cstrong>HubSpot Power User:\u003C/strong> High proficiency in \u003Cstrong>HubSpot \u003C/strong>is non-negotiable. You should have deep experience with \u003Cstrong>Workflows, Custom Objects, and Deal Stage automation and implementing 3rd party systems and workflows.\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Advanced Analytics:\u003C/strong> Expertise in Excel (Pivot Tables, XLOOKUP) and CRM reporting to visualize trends and identify process breakdowns.\u003C/li>\n\u003Cli>\u003Cstrong>Lifecycle Experience:\u003C/strong> Proven experience managing the \"Hand-off\" process (Sales-to-Onboarding) within a B2B environment.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Experience with HubSpot Operations Hub or Advanced Sequences.\u003C/li>\n\u003Cli>Background in a SaaS environment with a focus on high-volume/scale.\u003C/li>\n\u003Cli>Experience building Dashboards and Reports that track key go to market metrics and provide key insights to business leaders.\u003C/li>\n\u003Cli>Experience managing a deal desk or optimizing processes between CRM and Billing systems\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Interview Process\u003C/strong>\u003C/h4>\n\u003Col>\n\u003Cli>\u003Cstrong>Initial Screen\u003C/strong> (30 min)\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview\u003C/strong> (45 min)\u003C/li>\n\u003Cli>\u003Cstrong>Cross-collaborative Interview\u003C/strong> (45 min)\u003C/li>\n\u003Cli>\u003Cstrong>Virtual Roundtable (\u003C/strong>60 min) \u003Cstrong>& Career Journey Interview\u003C/strong> (60 min)\u003C/li>\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Ch4>\u003Cstrong>We Offer\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>100% remote work environment\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>100% employer-paid medical insurance\u003C/strong> (plus Dental and Vision within 30 days)\u003C/li>\n\u003Cli>\u003Cstrong>Equity package\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Flexible PTO\u003C/strong> (with 15 days minimum)\u003C/li>\n\u003Cli>\u003Cstrong>401(k), FSA, and HSA options\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Learning Stipend & WFH Equipment\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>A collaborative, high-ownership culture\u003C/strong> where your optimizations directly impact company growth.\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nThe Revenue Operations Analyst is the primary architect of our end-to-end revenue lifecycle and go-to-market workflows. In this role, you will serve as the \"connective tissue\" between Sales, Customer Success, and Onboarding. Your mission is to ensure that the revenue engine runs without friction, from the initial lead to the final handoff. You won't just be watching the data; you’ll be building the guardrails and automated workflows that allow our customer-facing teams to scale. This is a high-impact role that requires a blend of operational rigor, technical CRM expertise, and a proactive approach to process optimization.\nYou Are\n\nA \"Workflow Architect\": You don't just see a spreadsheet; you see a sequence of events that can be automated and improved.\nProcess-Oriented: You enjoy identifying bottlenecks and implementing HubSpot automation to reduce manual friction between teams.\nDetail-Obsessed but Fast: You can maintain extreme accuracy while monitoring live deal flows and ensuring data integrity during fast-paced sales cycles.\nA Systems Thinker: You understand how a change in a Sales property ripples through to Onboarding and Customer Success reporting.\nA Strong Communicator: You are comfortable holding Sales and CS teams accountable for data hygiene and documentation.\n\nYou Will\n\nOwn Deal Integrity & Flow: Audit \"Closed Won\" deals to ensure commercial terms are accurate and that all automated handoffs to Onboarding and CS are triggered flawlessly.\nOptimize GTM Workflows: Build and maintain HubSpot workflows that power the transition from Sales to Onboarding, ensuring no customer \"falls through the cracks.\"\nEnhance GTM Process + Strategy: Partner with Marketing, Sales, Customer Success and Finance to optimize existing processes and implement new ones when strategic changes occur\nMonitor the Revenue Engine: Proactively track deal velocity and stage gates, ensuring all required checks and balances are met before a deal progresses.\nDrive Data Compliance: Act as the gatekeeper for CRM hygiene, following up with stakeholders for missing information and ensuring SPIFF payouts are calculated based on verified deal data.\nSystems Reconciliation: Continuously audit the data flow between HubSpot and downstream project management tools to identify root causes of discrepancies and implement long-term fixes.\n\nYou Have\nMust Have:\n\nOperational Foundation: 2+ years of experience in Revenue Operations, Sales Operations, or a similar data-centric role focused on the customer lifecycle.\nHubSpot Power User: High proficiency in HubSpot is non-negotiable. You should have deep experience with Workflows, Custom Objects, and Deal Stage automation and implementing 3rd party systems and workflows.\nAdvanced Analytics: Expertise in Excel (Pivot Tables, XLOOKUP) and CRM reporting to visualize trends and identify process breakdowns.\nLifecycle Experience: Proven experience managing the \"Hand-off\" process (Sales-to-Onboarding) within a B2B environment.\n\nNice to Have:\n\nExperience with HubSpot Operations Hub or Advanced Sequences.\nBackground in a SaaS environment with a focus on high-volume/scale.\nExperience building Dashboards and Reports that track key go to market metrics and provide key insights to business leaders.\nExperience managing a deal desk or optimizing processes between CRM and Billing systems\n\nInterview Process\n\nInitial Screen (30 min)\nHiring Manager Interview (45 min)\nCross-collaborative Interview (45 min)\nVirtual Roundtable (60 min) & Career Journey Interview (60 min)\nReference Checks\n\nWe Offer\n\n100% remote work environment\n100% employer-paid medical insurance (plus Dental and Vision within 30 days)\nEquity package\nFlexible PTO (with 15 days minimum)\n401(k), FSA, and HSA options\nLearning Stipend & WFH Equipment\nA collaborative, high-ownership culture where your optimizations directly impact company growth.\n\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-03-18T14:17:44.000Z",{"jsonldValid":24,"jsonld":27},{"id":70,"slug":71,"title":72,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":73,"department":74,"content_html":75,"content_text":76,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":77,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":78},"580c544eb75c41c416370d5c77fcf8004ac5f5785ad9597e1ae7748993b4b98f","sales-operations-analyst-at-steer-0633c52a0d","Sales Operations Analyst",[16],"Sales","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Ch3>\u003Cstrong>About the Role\u003C/strong>\u003C/h3>\n\u003Cp>The \u003Cstrong>Sales Operations Analyst\u003C/strong> is the primary architect of our end-to-end revenue lifecycle and go-to-market workflows. In this role, you will serve as the \"connective tissue\" between Sales, Customer Success, and Onboarding. Your mission is to ensure that the revenue engine runs without friction, from the initial lead to the final handoff. You won't just be watching the data; you’ll be building the guardrails and automated workflows that allow our customer-facing teams to scale. This is a high-impact role that requires a blend of operational rigor, technical CRM expertise, and a proactive approach to process optimization.\u003C/p>\n\u003Ch4>\u003Cstrong>You Are\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>A \"Workflow Architect\":\u003C/strong> You don't just see a spreadsheet; you see a sequence of events that can be automated and improved.\u003C/li>\n\u003Cli>\u003Cstrong>Process-Oriented:\u003C/strong> You enjoy identifying bottlenecks and implementing HubSpot automation to reduce manual friction between teams.\u003C/li>\n\u003Cli>\u003Cstrong>Detail-Obsessed but Fast:\u003C/strong> You can maintain extreme accuracy while monitoring live deal flows and ensuring data integrity during fast-paced sales cycles.\u003C/li>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You understand how a change in a Sales property ripples through to Onboarding and Customer Success reporting.\u003C/li>\n\u003Cli>\u003Cstrong>A Strong Communicator:\u003C/strong> You are comfortable holding Sales and CS teams accountable for data hygiene and documentation.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You Will\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own Deal Integrity & Flow:\u003C/strong> Audit \"Closed Won\" deals to ensure commercial terms are accurate and that all automated handoffs to Onboarding and CS are triggered flawlessly.\u003C/li>\n\u003Cli>\u003Cstrong>Optimize GTM Workflows:\u003C/strong> Build and maintain HubSpot workflows that power the transition from Sales to Onboarding, ensuring no customer \"falls through the cracks.\"\u003C/li>\n\u003Cli>\u003Cstrong>Enhance GTM Process + Strategy:\u003C/strong> Partner with Marketing, Sales, Customer Success and Finance to optimize existing processes and implement new ones when strategic changes occur\u003C/li>\n\u003Cli>\u003Cstrong>Monitor the Revenue Engine:\u003C/strong> Proactively track deal velocity and stage gates, ensuring all required checks and balances are met before a deal progresses.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Data Compliance:\u003C/strong> Act as the gatekeeper for CRM hygiene, following up with stakeholders for missing information and ensuring SPIFF payouts are calculated based on verified deal data.\u003C/li>\n\u003Cli>\u003Cstrong>Systems Reconciliation:\u003C/strong> Continuously audit the data flow between HubSpot and downstream project management tools to identify root causes of discrepancies and implement long-term fixes.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You Have\u003C/strong>\u003C/h4>\n\u003Ch4>\u003Cstrong>Must Have:\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Operational Foundation:\u003C/strong> 2+ years of experience in Revenue Operations, Sales Operations, or a similar data-centric role focused on the customer lifecycle.\u003C/li>\n\u003Cli>\u003Cstrong>HubSpot Power User:\u003C/strong> High proficiency in \u003Cstrong>HubSpot \u003C/strong>is non-negotiable.You should have deep experience with \u003Cstrong>Workflows, Custom Objects, and Deal Stage automation and implementing 3rd party systems and workflows.\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Advanced Analytics:\u003C/strong> Expertise in Excel (Pivot Tables, XLOOKUP) and CRM reporting to visualize trends and identify process breakdowns.\u003C/li>\n\u003Cli>\u003Cstrong>Lifecycle Experience:\u003C/strong> Proven experience managing the \"Hand-off\" process (Sales-to-Onboarding) within a B2B environment.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Experience with HubSpot Operations Hub or Advanced Sequences.\u003C/li>\n\u003Cli>Background in a SaaS environment with a focus on high-volume/scale.\u003C/li>\n\u003Cli>Experience building Dashboards and Reports that track key go to market metrics and provide key insights to business leaders.\u003C/li>\n\u003Cli>Experience managing a deal desk or optimizing processes between CRM and Billing systems\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Interview Process\u003C/strong>\u003C/h4>\n\u003Col>\n\u003Cli>\u003Cstrong>Initial Screen\u003C/strong> (30 min)\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview\u003C/strong> (45 min)\u003C/li>\n\u003Cli>\u003Cstrong>Cross-collaborative Interview\u003C/strong> (45 min)\u003C/li>\n\u003Cli>\u003Cstrong>Virtual Roundtable (\u003C/strong>60 min) \u003Cstrong>& Career Journey Interview\u003C/strong> (60 min)\u003C/li>\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Ch4>\u003Cstrong>We Offer\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>100% remote work environment\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>100% employer-paid medical insurance\u003C/strong> (plus Dental and Vision within 30 days)\u003C/li>\n\u003Cli>\u003Cstrong>Equity package\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Flexible PTO\u003C/strong> (with 15 days minimum)\u003C/li>\n\u003Cli>\u003Cstrong>401(k), FSA, and HSA options\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Learning Stipend & WFH Equipment\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>A collaborative, high-ownership culture\u003C/strong> where your optimizations directly impact company growth.\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nThe Sales Operations Analyst is the primary architect of our end-to-end revenue lifecycle and go-to-market workflows. In this role, you will serve as the \"connective tissue\" between Sales, Customer Success, and Onboarding. Your mission is to ensure that the revenue engine runs without friction, from the initial lead to the final handoff. You won't just be watching the data; you’ll be building the guardrails and automated workflows that allow our customer-facing teams to scale. This is a high-impact role that requires a blend of operational rigor, technical CRM expertise, and a proactive approach to process optimization.\nYou Are\n\nA \"Workflow Architect\": You don't just see a spreadsheet; you see a sequence of events that can be automated and improved.\nProcess-Oriented: You enjoy identifying bottlenecks and implementing HubSpot automation to reduce manual friction between teams.\nDetail-Obsessed but Fast: You can maintain extreme accuracy while monitoring live deal flows and ensuring data integrity during fast-paced sales cycles.\nA Systems Thinker: You understand how a change in a Sales property ripples through to Onboarding and Customer Success reporting.\nA Strong Communicator: You are comfortable holding Sales and CS teams accountable for data hygiene and documentation.\n\nYou Will\n\nOwn Deal Integrity & Flow: Audit \"Closed Won\" deals to ensure commercial terms are accurate and that all automated handoffs to Onboarding and CS are triggered flawlessly.\nOptimize GTM Workflows: Build and maintain HubSpot workflows that power the transition from Sales to Onboarding, ensuring no customer \"falls through the cracks.\"\nEnhance GTM Process + Strategy: Partner with Marketing, Sales, Customer Success and Finance to optimize existing processes and implement new ones when strategic changes occur\nMonitor the Revenue Engine: Proactively track deal velocity and stage gates, ensuring all required checks and balances are met before a deal progresses.\nDrive Data Compliance: Act as the gatekeeper for CRM hygiene, following up with stakeholders for missing information and ensuring SPIFF payouts are calculated based on verified deal data.\nSystems Reconciliation: Continuously audit the data flow between HubSpot and downstream project management tools to identify root causes of discrepancies and implement long-term fixes.\n\nYou Have\nMust Have:\n\nOperational Foundation: 2+ years of experience in Revenue Operations, Sales Operations, or a similar data-centric role focused on the customer lifecycle.\nHubSpot Power User: High proficiency in HubSpot is non-negotiable.You should have deep experience with Workflows, Custom Objects, and Deal Stage automation and implementing 3rd party systems and workflows.\nAdvanced Analytics: Expertise in Excel (Pivot Tables, XLOOKUP) and CRM reporting to visualize trends and identify process breakdowns.\nLifecycle Experience: Proven experience managing the \"Hand-off\" process (Sales-to-Onboarding) within a B2B environment.\n\nNice to Have:\n\nExperience with HubSpot Operations Hub or Advanced Sequences.\nBackground in a SaaS environment with a focus on high-volume/scale.\nExperience building Dashboards and Reports that track key go to market metrics and provide key insights to business leaders.\nExperience managing a deal desk or optimizing processes between CRM and Billing systems\n\nInterview Process\n\nInitial Screen (30 min)\nHiring Manager Interview (45 min)\nCross-collaborative Interview (45 min)\nVirtual Roundtable (60 min) & Career Journey Interview (60 min)\nReference Checks\n\nWe Offer\n\n100% remote work environment\n100% employer-paid medical insurance (plus Dental and Vision within 30 days)\nEquity package\nFlexible PTO (with 15 days minimum)\n401(k), FSA, and HSA options\nLearning Stipend & WFH Equipment\nA collaborative, high-ownership culture where your optimizations directly impact company growth.\n\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-03-18T14:17:45.000Z",{"jsonldValid":24,"jsonld":27},{"id":80,"slug":81,"title":82,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":46,"country":13,"remote":24,"employmentType":83,"department":36,"content_html":84,"content_text":85,"years":20,"createdAt":86,"updatedAtISO":87,"postedAtISO":88,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":89},"ac5b59d7bd4c1d907b38ce80b9402b560e0a67426174af20f0a852caf188db6c","manager-of-outbound-business-development-at-steer-91d737d76c","Manager of Outbound Business Development",[16],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Ch3>\u003Cstrong>About The Role\u003C/strong>\u003C/h3>\n\u003Cp>The  Manager of Outbound Business Development is a high-impact leadership role responsible for fueling Steer’s growth engine. You will hire, coach, and lead a team of BDRs who are the top-of-funnel engine for our sales organization.\u003C/p>\n\u003Cp>Your primary goal is to drive consistent, high-quality pipeline generation. You are not just a dashboard manager; you are a hands-on coach who listens to calls, provides live and planned feedback, and helps your team break through noise to connect with shop owners. Success in this role is measured by the volume of demos booked by your team, demos won from leads generated by your team, and the career progression of the reps under your leadership.\u003C/p>\n\u003Cp>You will be in the trenches with your team - running call blitzes, refining messaging, and creating a culture of hustle, grit, and success.\u003C/p>\n\n\u003Ch4>This is a hybrid role that will be in our Waltham, MA office 3 days a week.\u003C/h4>\n\n\u003Ch3>\u003Cstrong>You Will\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Team Leadership & Development: Hire, onboard, and train top-tier BDR talent. Build a culture of continuous learning and high performance.\u003C/li>\n\u003Cli>Coaching & Enablement:\u003C/li>\n\n\u003Cli>Strategy & Operations:\u003C/li>\n\n\u003Cli>Pipeline Generation:\u003C/li>\n\n\u003Cli>Reporting:\u003C/li>\n\n\u003Cli>Conduct daily/weekly call reviews and role-play sessions.\u003C/li>\u003Cli>Provide real-time feedback on email sequences, cold calling techniques, and objection handling.\u003C/li>\u003Cli>In partnership with Sales Enablement, create, maintain, and update the \"BDR Playbook\" with best practices for prospecting auto repair shops.\u003C/li>\u003Cli>Analyze metrics (activity, conversion rates, connect rates) to identify bottlenecks and areas for improvement.\u003C/li>\u003Cli>Collaborate with Marketing and AE Managers to align outbound efforts with campaigns and inbound lead flow.\u003C/li>\u003Cli>Own the monthly and quarterly pipeline targets for the BDR organization.\u003C/li>\u003Cli>Ensure a consistent feedback loop between BDRs and Account Executives regarding lead quality and handoff processes.\u003C/li>\u003Cli>Provide accurate forecasts of pipeline generation to Sales Leadership.\u003C/li>\u003Cli>Track individual and team performance against KPIs (Calls, Demos Booked, Sit Rate, Demos Won, etc.)\u003C/li>\u003C/ul>\n\u003Ch3> \u003C/h3>\n\u003Ch3>\u003Cstrong>You Have\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Must Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2-4+ years of experience in B2B SaaS sales, with at least 1 year in a manager role (e.g., BDR Manager, Team Lead).\u003C/li>\n\u003Cli>Proven \"Player-Coach\" Ability: You lead by example. You aren't afraid to pick up the phone and show a rep how it's done.\u003C/li>\n\u003Cli>Data-Driven Mindset: You understand the math of sales (conversion rates, activity metrics, etc) and use data to make coaching decisions.\u003C/li>\n\u003Cli>Exceptional Communication: You can give direct feedback with empathy and articulate complex strategies clearly.\u003C/li>\n\u003Cli>Self-Starter Mentality: You can build scalable processes while thriving in a fast-paced, ambiguous environment without needing to be told what to do next.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in the automotive industry or selling to SMB/blue-collar verticals.\u003C/li>\n\u003Cli>Experience scaling a BDR team.\u003C/li>\n\u003Cli>Track record of promoting BDRs into closing roles.\u003C/li>\n\u003Cli>Familiarity with Hubspot and Nooks\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>Initial Screen (Lead Recruiter)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Hiring Manager Interview (Sales Manager)\u003C/p>\n\u003C/li>\n\u003Cli>Career Journey Interview (Director, People)\u003C/li>\n\u003Cli>\n\u003Cp>Sales Presentation (Sales Leadership)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Reference Checks\u003C/p>\n\u003C/li>\n\u003C/ol>\n\u003Chr>\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>100% employer-paid medical insurance\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible PTO (15-day minimum)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Generous parental leave\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>401k\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Learning stipend & WFH equipment\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Latest technology tools\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborative, innovative work culture\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Career growth opportunities\u003C/p>\n\u003C/li>\n\u003C/ul>\n\n\n\n\u003Chr>\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About The Role\nThe  Manager of Outbound Business Development is a high-impact leadership role responsible for fueling Steer’s growth engine. You will hire, coach, and lead a team of BDRs who are the top-of-funnel engine for our sales organization.\nYour primary goal is to drive consistent, high-quality pipeline generation. You are not just a dashboard manager; you are a hands-on coach who listens to calls, provides live and planned feedback, and helps your team break through noise to connect with shop owners. Success in this role is measured by the volume of demos booked by your team, demos won from leads generated by your team, and the career progression of the reps under your leadership.\nYou will be in the trenches with your team - running call blitzes, refining messaging, and creating a culture of hustle, grit, and success.\n\nThis is a hybrid role that will be in our Waltham, MA office 3 days a week.\n\nYou Will\n\nTeam Leadership & Development: Hire, onboard, and train top-tier BDR talent. Build a culture of continuous learning and high performance.\nCoaching & Enablement:\n\nStrategy & Operations:\n\nPipeline Generation:\n\nReporting:\n\nConduct daily/weekly call reviews and role-play sessions.Provide real-time feedback on email sequences, cold calling techniques, and objection handling.In partnership with Sales Enablement, create, maintain, and update the \"BDR Playbook\" with best practices for prospecting auto repair shops.Analyze metrics (activity, conversion rates, connect rates) to identify bottlenecks and areas for improvement.Collaborate with Marketing and AE Managers to align outbound efforts with campaigns and inbound lead flow.Own the monthly and quarterly pipeline targets for the BDR organization.Ensure a consistent feedback loop between BDRs and Account Executives regarding lead quality and handoff processes.Provide accurate forecasts of pipeline generation to Sales Leadership.Track individual and team performance against KPIs (Calls, Demos Booked, Sit Rate, Demos Won, etc.)\n \nYou Have\nMust Have:\n\n2-4+ years of experience in B2B SaaS sales, with at least 1 year in a manager role (e.g., BDR Manager, Team Lead).\nProven \"Player-Coach\" Ability: You lead by example. You aren't afraid to pick up the phone and show a rep how it's done.\nData-Driven Mindset: You understand the math of sales (conversion rates, activity metrics, etc) and use data to make coaching decisions.\nExceptional Communication: You can give direct feedback with empathy and articulate complex strategies clearly.\nSelf-Starter Mentality: You can build scalable processes while thriving in a fast-paced, ambiguous environment without needing to be told what to do next.\n\nNice to Have:\n\nExperience in the automotive industry or selling to SMB/blue-collar verticals.\nExperience scaling a BDR team.\nTrack record of promoting BDRs into closing roles.\nFamiliarity with Hubspot and Nooks\n\n\nInterview Process\n\n\nInitial Screen (Lead Recruiter)\n\n\nHiring Manager Interview (Sales Manager)\n\nCareer Journey Interview (Director, People)\n\nSales Presentation (Sales Leadership)\n\n\nReference Checks\n\n\n\nWe Offer\n\n\n100% employer-paid medical insurance\n\n\nFlexible PTO (15-day minimum)\n\n\nGenerous parental leave\n\n\n401k\n\n\nLearning stipend & WFH equipment\n\n\nLatest technology tools\n\n\nCollaborative, innovative work culture\n\n\nCareer growth opportunities\n\n\n\n\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.",1772192390000,"2026-02-27 12:40:21","2026-02-26T21:26:36.000Z",{"jsonldValid":24,"jsonld":27},1775610934812]