[{"data":1,"prerenderedAt":107},["ShallowReactive",2],{"$fUQTy17XlscVBYXkqUwWh6C6CeASBZEQDho-zaraOH5U":3,"$fXCNVpVCPNrNMXSJxExg4U3Dweaxyo5CuObW5kBJqeys":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"5bc8a8b111ee931d5c137933888fc27d0211c2e602bbf926c43cbcd5472a82da","merchant-support-specialist-shopify-at-fresh-prints-f55d8465c6","Merchant Support Specialist (Shopify)","Fresh Prints","https://cdn.jobboardwise.com/logo/freshprints.com","America's fastest growing collegiate custom apparel company six years in a row.","Retail Apparel and Fashion","The Philippines (Remote)","The Philippines",true,[16],"Full-time","Other","\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in customer/merchant support or a related role\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in e-commerce, SaaS, or analytics is a plus\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>","About Frontier Frontier is a subsidiary of Fresh Prints . Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier . At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! 😊 About Intelligems There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table. Intelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber. We're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding . Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent. The Role: Merchant Support Specialist We’re looking for a Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience. Key Responsibilities Deliver a best-in-class customer experience by responding promptly to customer inquiries Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed Become a product expert so you can answer questions quickly and accurately Manage 20–30 open customer conversations at a time Own follow-ups and ensure all tickets are resolved in a timely manner Collaborate with internal teams on escalated or complex issues Spot trends in support issues and share insights with product, tech, and ops Contribute to internal knowledge-sharing (documentation, training, etc.) Qualifications Proven experience in customer/merchant support or a related role Excellent communication and problem-solving skills You love helping people and can think on your feet Comfortable wearing many hats and juggling priorities Ability to multitask, stay organized, and manage time effectively Experience in e-commerce, SaaS, or analytics is a plus Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus Comfortable with providing weekend support Culture & Values At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values: Put customers first Be honest and transparent. Always act in the customer’s best interest. Be helpful Support teammates, customers, and partners with generosity and kindness. Strive for excellence Commit to being world-class at what you do. Build and develop a diverse, world-class team Hire the best, and invest in feedback and growth. Have a perspective Speak up when you disagree. Everyone is responsible for making us better. What’s Offered Competitive salary and equity packages Flexible vacation and PTO",0,1789493132000,"2026-09-15 19:29:47","2026-09-15T12:22:31-04:00",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,41,50,62,74,91],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":34,"department":35,"content_html":36,"content_text":37,"years":20,"createdAt":21,"updatedAtISO":38,"postedAtISO":39,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":40},"2f4667dcb7da5e1b1fe30e2637d1b2313a5385080fee950b28c38aa3e6b691b1","sales-development-representative-at-fresh-prints-3af7dd02a6","Sales Development Representative",[16],"Sales","\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Cp>\u003Cstrong>About Bundle\u003C/strong>\u003C/p>\n\u003Cp>Bundle delivers live 1:1 leadership and manager training with expert instructors. No micro-lessons, no click-through tutorials, just real conversations that build skills people actually use. We work with enterprise and mid-market companies across manufacturing, healthcare, construction, and beyond, and we’ve hit our goals six quarters in a row. Now we’re building toward where performance management meets live leadership development.\u003C/p>\n\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003C/p>\n\u003Cp>We’re hiring our second sales hire, and this role is built for a hunter. You will own outbound at Bundle: greenfield territory, a proven playbook built and validated by our founder, and full ownership of the pipeline you create, from first touch to close. \u003C/p>\n\u003Cp>This is not a role where leads land in your lap. Marketing generates strong inbound today, but we’re hiring you to build the other engine. The majority of your pipeline will be self-sourced through cold outreach to CHROs, CPOs, and L&D leaders at mid-market and enterprise companies. You’ll work directly with our founder and CEO and our Head of Sales, sell alongside them, and shape how outbound works here for everyone who comes after you. If you’ve done the early-stage thing before and want to do it again with a company that’s already working, this is your seat.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build and own your pipeline. Prospect daily through cold calls, email, and LinkedIn; the majority of your opportunities should be self-sourced.\u003C/li>\n\u003Cli>Run the full sales cycle: identify target accounts, reach decision-makers, run discovery and pitches, negotiate pricing and terms, and close. \u003C/li>\n\u003Cli>Work from and improve our proven outbound playbook, including message templates, target lists, and pain-point-led outreach.\u003C/li>\n\u003Cli>Partner with marketing on shared target accounts so outbound and inbound warm the same buyers.\u003C/li>\n\u003Cli>Travel to industry conferences and events to build pipeline, booking meetings before you go and sourcing new leads on the ground.\u003C/li>\n\u003Cli>Hit daily, weekly, and quarterly activity and pipeline metrics.\u003C/li>\n\u003Cli>Meet and exceed quarterly sales quota.\u003C/li>\n\u003Cli>Track and update all sales activities and contacts in the CRM.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Bring\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>2+ years of full-cycle closing experience where you sourced most of your own pipeline. Be ready to walk us through what percentage of your pipeline you personally generated and how.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven success with cold outreach (calls, email, LinkedIn) and a track record of new logo acquisition in an underdeveloped or under-penetrated territory.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience selling to HR, People, or L&D buyers (CHRO, CPO, Head of L&D, or similar).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Startup experience at a company under 100 people, ideally as one of the first few salespeople, and a genuine preference for early-stage building over big-company infrastructure.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven track record of meeting sales quota and metrics.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Independent work ethic with the ability to problem-solve; outstanding verbal and written communication skills.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with HubSpot or a comparable CRM.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Desired Requirements\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You were an early or founding sales hire somewhere before.\u003C/li>\n\u003Cli>Past experience at a performance management, leadership development, coaching, or L&D technology company.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Why Join Bundle?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Six straight quarters of hitting our goals, with a validated playbook waiting for you\u003C/li>\n\u003Cli>Greenfield outbound territory and a direct line to the founder and CEO\u003C/li>\n\u003Cli>Uncapped Commission\u003C/li>\n\u003Cli>100% remote\u003C/li>\n\u003Cli>Flexible Work Schedule\u003C/li>\n\u003C/ul>","About Frontier Frontier is a subsidiary of Fresh Prints . Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier . At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month. Think of us as your personal talent agent — and good luck with the application! 😊 About Bundle Bundle delivers live 1:1 leadership and manager training with expert instructors. No micro-lessons, no click-through tutorials, just real conversations that build skills people actually use. We work with enterprise and mid-market companies across manufacturing, healthcare, construction, and beyond, and we’ve hit our goals six quarters in a row. Now we’re building toward where performance management meets live leadership development. Role Overview We’re hiring our second sales hire, and this role is built for a hunter. You will own outbound at Bundle: greenfield territory, a proven playbook built and validated by our founder, and full ownership of the pipeline you create, from first touch to close. This is not a role where leads land in your lap. Marketing generates strong inbound today, but we’re hiring you to build the other engine. The majority of your pipeline will be self-sourced through cold outreach to CHROs, CPOs, and L&D leaders at mid-market and enterprise companies. You’ll work directly with our founder and CEO and our Head of Sales, sell alongside them, and shape how outbound works here for everyone who comes after you. If you’ve done the early-stage thing before and want to do it again with a company that’s already working, this is your seat. What You’ll Do Build and own your pipeline. Prospect daily through cold calls, email, and LinkedIn; the majority of your opportunities should be self-sourced. Run the full sales cycle: identify target accounts, reach decision-makers, run discovery and pitches, negotiate pricing and terms, and close. Work from and improve our proven outbound playbook, including message templates, target lists, and pain-point-led outreach. Partner with marketing on shared target accounts so outbound and inbound warm the same buyers. Travel to industry conferences and events to build pipeline, booking meetings before you go and sourcing new leads on the ground. Hit daily, weekly, and quarterly activity and pipeline metrics. Meet and exceed quarterly sales quota. Track and update all sales activities and contacts in the CRM. What You Bring 2+ years of full-cycle closing experience where you sourced most of your own pipeline. Be ready to walk us through what percentage of your pipeline you personally generated and how. Proven success with cold outreach (calls, email, LinkedIn) and a track record of new logo acquisition in an underdeveloped or under-penetrated territory. Experience selling to HR, People, or L&D buyers (CHRO, CPO, Head of L&D, or similar). Startup experience at a company under 100 people, ideally as one of the first few salespeople, and a genuine preference for early-stage building over big-company infrastructure. Proven track record of meeting sales quota and metrics. Independent work ethic with the ability to problem-solve; outstanding verbal and written communication skills. Experience with HubSpot or a comparable CRM. Desired Requirements You were an early or founding sales hire somewhere before. Past experience at a performance management, leadership development, coaching, or L&D technology company. Why Join Bundle? Six straight quarters of hitting our goals, with a validated playbook waiting for you Greenfield outbound territory and a direct line to the founder and CEO Uncapped Commission 100% remote Flexible Work Schedule","2026-09-15 19:29:53","2026-09-14T09:19:30-04:00",{"jsonldValid":24,"jsonld":27},{"id":42,"slug":43,"title":44,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":45,"department":35,"content_html":36,"content_text":37,"years":20,"createdAt":46,"updatedAtISO":47,"postedAtISO":48,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":49},"a7f270972669028093843feca9963d4350b9716482e3e9f77ec788ca391f07f6","account-executive-sales-at-fresh-prints-2089d20413","Account Executive - Sales",[16],1788986294000,"2026-09-09 22:46:50","2026-09-09T09:42:50-04:00",{"jsonldValid":24,"jsonld":27},{"id":51,"slug":52,"title":53,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":54,"department":55,"content_html":56,"content_text":57,"years":20,"createdAt":58,"updatedAtISO":59,"postedAtISO":60,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":61},"22dcb317cda3f830588bba6f929fcaa5281f868bef4bbfd579a88e96cda9d095","ai-automation-and-ops-lead-at-fresh-prints-4d9deba3aa","AI Automation & Ops Lead",[16],"Data","\u003Ch1>\u003Cstrong>AI Automation & Operations Lead\u003C/strong>\u003C/h1>\n\u003Cp>\u003Cstrong>Company:\u003C/strong> Nucleus Network\u003Cbr>\u003Cstrong>Location:\u003C/strong> Remote\u003Cbr>\u003Cstrong>Employment type:\u003C/strong> Full-time\u003Cbr>\u003Cstrong>Working hours:\u003C/strong> To be confirmed based on required US time-zone overlap\u003C/p>\n\u003Ch2>\u003Cstrong>About Nucleus Network\u003C/strong>\u003C/h2>\n\u003Cp>Nucleus Network is built around a simple mission: introducing great people to great people. The business operates across three core areas:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Nucleus Advisory:\u003C/strong> A warm-introductions-as-a-service business that has made and tracked more than 10,000 introductions.\u003C/li>\n\u003Cli>\u003Cstrong>Nucleus Ventures:\u003C/strong> A venture capital firm incubated by Nucleus that deployed more than $54 million across 28 companies within 2.5 years.\u003C/li>\n\u003Cli>\u003Cstrong>Nucleus Community:\u003C/strong> An events business that hosted more than 70 experiences over the past year across New York City, Los Angeles, Miami, San Francisco, Las Vegas, Cannes, and other locations.\u003C/li>\n\u003C/ul>\n\u003Cp>As Nucleus continues to grow, we are looking for someone who can help us use AI and automation to operate more intelligently, efficiently, and at scale.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\n\u003Cp>We are looking for a highly resourceful and hands-on \u003Cstrong>AI Automation & Operations Lead\u003C/strong> to identify, build, and implement AI-powered workflows across Nucleus Network.\u003C/p>\n\u003Cp>This is not a traditional machine-learning or AI research role. You will not be expected to build foundational AI models. Instead, you will use existing AI tools, automation platforms, APIs, and lightweight development to solve real operational problems.\u003C/p>\n\u003Cp>You will work closely with the Nucleus leadership team to understand how different parts of the business operate, identify repetitive or inefficient processes, and turn those opportunities into reliable systems and automations.\u003C/p>\n\u003Cp>A major initial focus will be improving how Nucleus captures, organizes, enriches, and uses relationship data. However, the role will eventually support processes across Nucleus Advisory, Nucleus Ventures, Nucleus Community, and other internal functions.\u003C/p>\n\u003Cp>The ideal candidate is curious, technically capable, business-minded, and comfortable taking an ambiguous problem from idea to working solution.\u003C/p>\n\u003Ch2>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Identify opportunities for AI and automation\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Learn how different teams and business units at Nucleus currently operate.\u003C/li>\n\u003Cli>Map existing workflows and identify repetitive, manual, or inefficient processes.\u003C/li>\n\u003Cli>Recommend where AI and automation can create the greatest operational impact.\u003C/li>\n\u003Cli>Prioritize projects based on business value, complexity, urgency, and scalability.\u003C/li>\n\u003Cli>Help the leadership team distinguish between processes that should be automated and those that still require human judgment.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Build AI-powered workflows\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Design and implement practical AI automations from start to finish.\u003C/li>\n\u003Cli>Connect the different platforms used across the organization to create reliable, end-to-end workflows.\u003C/li>\n\u003Cli>Use large language models and automation tools to extract, structure, classify, enrich, summarize, and route information.\u003C/li>\n\u003Cli>Build lightweight internal tools, interfaces, dashboards, or applications when existing tools are insufficient.\u003C/li>\n\u003Cli>Use APIs, webhooks, scripts, and no-code or low-code platforms to connect systems.\u003C/li>\n\u003Cli>Evaluate and introduce new AI tools when they offer a clear business benefit.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Improve CRM and relationship management\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Help build or improve Nucleus’s internal CRM and relationship-tracking systems.\u003C/li>\n\u003Cli>Make it easier for team members to capture and update contact information.\u003C/li>\n\u003Cli>Automate the enrichment and organization of contact and company data.\u003C/li>\n\u003Cli>Create systems that identify stale relationships or incomplete records.\u003C/li>\n\u003Cli>Develop lead-scoring workflows based on ideal customer profile fit.\u003C/li>\n\u003Cli>Build systems that surface relevant relationship insights and recommend high-quality potential introductions.\u003C/li>\n\u003Cli>Improve how Nucleus records, tracks, and analyzes introductions across the business.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Own implementation and maintenance\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Translate loosely defined business needs into clear technical solutions.\u003C/li>\n\u003Cli>Build prototypes quickly, gather feedback, and improve them through iteration.\u003C/li>\n\u003Cli>Test automations carefully before deployment.\u003C/li>\n\u003Cli>Monitor existing workflows and troubleshoot errors or performance issues.\u003C/li>\n\u003Cli>Maintain and improve systems as tools, processes, and business needs change.\u003C/li>\n\u003Cli>Build safeguards and human-review steps where accuracy or business judgment is important.\u003C/li>\n\u003Cli>Document systems clearly so that other team members can understand and use them.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Drive adoption\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Explain technical solutions clearly to nontechnical stakeholders.\u003C/li>\n\u003Cli>Train team members on new workflows and tools.\u003C/li>\n\u003Cli>Gather feedback from users and incorporate it into future improvements.\u003C/li>\n\u003Cli>Create simple documentation and operating procedures.\u003C/li>\n\u003Cli>Help establish practical standards for the responsible and secure use of AI across the organization.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Examples of Projects You May Work On\u003C/strong>\u003C/h2>\n\u003Cp>Your projects could include:\u003C/p>\n\u003Cul>\n\u003Cli>Creating a frictionless system for adding new contacts to the CRM.\u003C/li>\n\u003Cli>Automatically identifying stale contacts and prompting the appropriate team member to follow up.\u003C/li>\n\u003Cli>Scoring prospective clients based on their fit with Nucleus’s ideal customer profile.\u003C/li>\n\u003Cli>Enriching new contact and company records using available internal and external data.\u003C/li>\n\u003Cli>Suggesting relevant introductions between people in the Nucleus network.\u003C/li>\n\u003Cli>Converting meeting transcripts, emails, and notes into structured CRM updates.\u003C/li>\n\u003Cli>Building workflows that track introductions and their outcomes.\u003C/li>\n\u003Cli>Automating follow-ups after meetings, events, and introductions.\u003C/li>\n\u003Cli>Creating internal search or knowledge tools that make information easier to find.\u003C/li>\n\u003Cli>Automating repetitive operational tasks across Advisory, Ventures, and Community.\u003C/li>\n\u003Cli>Building dashboards that help leadership understand activity, relationships, and performance across the business.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Tools and Technology\u003C/strong>\u003C/h2>\n\u003Cp>Nucleus currently works with tools including:\u003C/p>\n\u003Cul>\n\u003Cli>ClickUp\u003C/li>\n\u003Cli>Slack\u003C/li>\n\u003Cli>Google Workspace\u003C/li>\n\u003Cli>DocuSign\u003C/li>\n\u003Cli>Superhuman\u003C/li>\n\u003Cli>Fathom\u003C/li>\n\u003Cli>Wispr Flow\u003C/li>\n\u003Cli>Claude\u003C/li>\n\u003C/ul>\n\u003Cp>You do not need to have experience with every tool in the current stack. However, you should be comfortable learning new platforms quickly and connecting different systems through native integrations, automation platforms, APIs, or lightweight custom development.\u003C/p>\n\u003Cp>Experience with tools such as Zapier, Make, n8n, Airtable, Retool, Notion, HubSpot, OpenAI, Claude, or similar platforms would be valuable.\u003C/p>\n\u003Ch2>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>At least three years of relevant experience in automation, AI implementation, operations, product, business systems, software development, or a related field—or a portfolio that demonstrates equivalent practical ability.\u003C/li>\n\u003Cli>Experience building working automations that solve real business problems.\u003C/li>\n\u003Cli>Strong practical understanding of generative AI and large language models.\u003C/li>\n\u003Cli>Experience using AI tools as part of everyday work, not only for experimentation.\u003C/li>\n\u003Cli>Ability to connect applications using APIs, webhooks, native integrations, or automation platforms.\u003C/li>\n\u003Cli>Comfort using no-code and low-code platforms.\u003C/li>\n\u003Cli>Enough technical fluency to use scripting or lightweight development when necessary.\u003C/li>\n\u003Cli>Strong process-mapping and problem-solving skills.\u003C/li>\n\u003Cli>Ability to understand a business problem before choosing a technical solution.\u003C/li>\n\u003Cli>Excellent written and verbal communication skills.\u003C/li>\n\u003Cli>Ability to communicate effectively with nontechnical stakeholders.\u003C/li>\n\u003Cli>Strong attention to detail, particularly when testing and deploying automated workflows.\u003C/li>\n\u003Cli>Ability to manage projects independently and deliver solutions with limited direction.\u003C/li>\n\u003Cli>Comfort working in a fast-moving environment where requirements may initially be unclear.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Nice to Have\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Experience building or managing CRM systems.\u003C/li>\n\u003Cli>Experience with relationship intelligence, lead enrichment, or recommendation systems.\u003C/li>\n\u003Cli>Experience working with venture capital, professional services, events, communities, or relationship-driven businesses.\u003C/li>\n\u003Cli>Experience developing internal tools or lightweight web applications.\u003C/li>\n\u003Cli>Familiarity with databases, structured data, and data-cleaning workflows.\u003C/li>\n\u003Cli>Experience with JavaScript, Python, SQL, or similar technologies.\u003C/li>\n\u003Cli>Experience managing data privacy, security, access controls, and responsible AI practices.\u003C/li>\n\u003Cli>A portfolio, case study, or demonstration of AI-powered workflows you have built.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>You’ll Be a Great Fit If You\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Naturally look for ways to make processes simpler and more efficient.\u003C/li>\n\u003Cli>Enjoy turning ambiguous ideas into useful, working systems.\u003C/li>\n\u003Cli>Are comfortable experimenting, but care about reliability when moving something into production.\u003C/li>\n\u003Cli>Can move between strategic thinking and hands-on implementation.\u003C/li>\n\u003Cli>Focus on business outcomes rather than using technology for its own sake.\u003C/li>\n\u003Cli>Learn new tools quickly and are not attached to one specific platform.\u003C/li>\n\u003Cli>Take ownership of projects and follow through without needing constant direction.\u003C/li>\n\u003Cli>Ask thoughtful questions before building.\u003C/li>\n\u003Cli>Are excited by the opportunity to shape how an organization uses AI from the ground up.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What Success Could Look Like\u003C/strong>\u003C/h2>\n\u003Cp>During your first few months, you will be expected to:\u003C/p>\n\u003Cul>\n\u003Cli>Develop a strong understanding of Nucleus’s business units, systems, and operational processes.\u003C/li>\n\u003Cli>Review the existing automation wishlist and recommend priorities.\u003C/li>\n\u003Cli>Identify the highest-impact opportunities for AI and automation.\u003C/li>\n\u003Cli>Launch initial automations that measurably reduce manual work or improve data quality.\u003C/li>\n\u003Cli>Improve the way contacts, relationships, and introductions are captured and tracked.\u003C/li>\n\u003Cli>Establish a repeatable process for proposing, building, testing, documenting, and maintaining automations.\u003C/li>\n\u003Cli>Create a practical roadmap for future AI implementation across Nucleus.\u003C/li>\n\u003C/ul>\n\u003Cp>Longer term, success means that Nucleus operates with better information, fewer manual processes, stronger internal systems, and a thoughtful AI infrastructure that can scale with the business.\u003C/p>","AI Automation & Operations Lead\nCompany: Nucleus NetworkLocation: RemoteEmployment type: Full-timeWorking hours: To be confirmed based on required US time-zone overlap\nAbout Nucleus Network\nNucleus Network is built around a simple mission: introducing great people to great people. The business operates across three core areas:\n\nNucleus Advisory: A warm-introductions-as-a-service business that has made and tracked more than 10,000 introductions.\nNucleus Ventures: A venture capital firm incubated by Nucleus that deployed more than $54 million across 28 companies within 2.5 years.\nNucleus Community: An events business that hosted more than 70 experiences over the past year across New York City, Los Angeles, Miami, San Francisco, Las Vegas, Cannes, and other locations.\n\nAs Nucleus continues to grow, we are looking for someone who can help us use AI and automation to operate more intelligently, efficiently, and at scale.\nAbout the Role\nWe are looking for a highly resourceful and hands-on AI Automation & Operations Lead to identify, build, and implement AI-powered workflows across Nucleus Network.\nThis is not a traditional machine-learning or AI research role. You will not be expected to build foundational AI models. Instead, you will use existing AI tools, automation platforms, APIs, and lightweight development to solve real operational problems.\nYou will work closely with the Nucleus leadership team to understand how different parts of the business operate, identify repetitive or inefficient processes, and turn those opportunities into reliable systems and automations.\nA major initial focus will be improving how Nucleus captures, organizes, enriches, and uses relationship data. However, the role will eventually support processes across Nucleus Advisory, Nucleus Ventures, Nucleus Community, and other internal functions.\nThe ideal candidate is curious, technically capable, business-minded, and comfortable taking an ambiguous problem from idea to working solution.\nWhat You’ll Do\nIdentify opportunities for AI and automation\n\nLearn how different teams and business units at Nucleus currently operate.\nMap existing workflows and identify repetitive, manual, or inefficient processes.\nRecommend where AI and automation can create the greatest operational impact.\nPrioritize projects based on business value, complexity, urgency, and scalability.\nHelp the leadership team distinguish between processes that should be automated and those that still require human judgment.\n\nBuild AI-powered workflows\n\nDesign and implement practical AI automations from start to finish.\nConnect the different platforms used across the organization to create reliable, end-to-end workflows.\nUse large language models and automation tools to extract, structure, classify, enrich, summarize, and route information.\nBuild lightweight internal tools, interfaces, dashboards, or applications when existing tools are insufficient.\nUse APIs, webhooks, scripts, and no-code or low-code platforms to connect systems.\nEvaluate and introduce new AI tools when they offer a clear business benefit.\n\nImprove CRM and relationship management\n\nHelp build or improve Nucleus’s internal CRM and relationship-tracking systems.\nMake it easier for team members to capture and update contact information.\nAutomate the enrichment and organization of contact and company data.\nCreate systems that identify stale relationships or incomplete records.\nDevelop lead-scoring workflows based on ideal customer profile fit.\nBuild systems that surface relevant relationship insights and recommend high-quality potential introductions.\nImprove how Nucleus records, tracks, and analyzes introductions across the business.\n\nOwn implementation and maintenance\n\nTranslate loosely defined business needs into clear technical solutions.\nBuild prototypes quickly, gather feedback, and improve them through iteration.\nTest automations carefully before deployment.\nMonitor existing workflows and troubleshoot errors or performance issues.\nMaintain and improve systems as tools, processes, and business needs change.\nBuild safeguards and human-review steps where accuracy or business judgment is important.\nDocument systems clearly so that other team members can understand and use them.\n\nDrive adoption\n\nExplain technical solutions clearly to nontechnical stakeholders.\nTrain team members on new workflows and tools.\nGather feedback from users and incorporate it into future improvements.\nCreate simple documentation and operating procedures.\nHelp establish practical standards for the responsible and secure use of AI across the organization.\n\nExamples of Projects You May Work On\nYour projects could include:\n\nCreating a frictionless system for adding new contacts to the CRM.\nAutomatically identifying stale contacts and prompting the appropriate team member to follow up.\nScoring prospective clients based on their fit with Nucleus’s ideal customer profile.\nEnriching new contact and company records using available internal and external data.\nSuggesting relevant introductions between people in the Nucleus network.\nConverting meeting transcripts, emails, and notes into structured CRM updates.\nBuilding workflows that track introductions and their outcomes.\nAutomating follow-ups after meetings, events, and introductions.\nCreating internal search or knowledge tools that make information easier to find.\nAutomating repetitive operational tasks across Advisory, Ventures, and Community.\nBuilding dashboards that help leadership understand activity, relationships, and performance across the business.\n\nTools and Technology\nNucleus currently works with tools including:\n\nClickUp\nSlack\nGoogle Workspace\nDocuSign\nSuperhuman\nFathom\nWispr Flow\nClaude\n\nYou do not need to have experience with every tool in the current stack. However, you should be comfortable learning new platforms quickly and connecting different systems through native integrations, automation platforms, APIs, or lightweight custom development.\nExperience with tools such as Zapier, Make, n8n, Airtable, Retool, Notion, HubSpot, OpenAI, Claude, or similar platforms would be valuable.\nWhat We’re Looking For\n\nAt least three years of relevant experience in automation, AI implementation, operations, product, business systems, software development, or a related field—or a portfolio that demonstrates equivalent practical ability.\nExperience building working automations that solve real business problems.\nStrong practical understanding of generative AI and large language models.\nExperience using AI tools as part of everyday work, not only for experimentation.\nAbility to connect applications using APIs, webhooks, native integrations, or automation platforms.\nComfort using no-code and low-code platforms.\nEnough technical fluency to use scripting or lightweight development when necessary.\nStrong process-mapping and problem-solving skills.\nAbility to understand a business problem before choosing a technical solution.\nExcellent written and verbal communication skills.\nAbility to communicate effectively with nontechnical stakeholders.\nStrong attention to detail, particularly when testing and deploying automated workflows.\nAbility to manage projects independently and deliver solutions with limited direction.\nComfort working in a fast-moving environment where requirements may initially be unclear.\n\nNice to Have\n\nExperience building or managing CRM systems.\nExperience with relationship intelligence, lead enrichment, or recommendation systems.\nExperience working with venture capital, professional services, events, communities, or relationship-driven businesses.\nExperience developing internal tools or lightweight web applications.\nFamiliarity with databases, structured data, and data-cleaning workflows.\nExperience with JavaScript, Python, SQL, or similar technologies.\nExperience managing data privacy, security, access controls, and responsible AI practices.\nA portfolio, case study, or demonstration of AI-powered workflows you have built.\n\nYou’ll Be a Great Fit If You\n\nNaturally look for ways to make processes simpler and more efficient.\nEnjoy turning ambiguous ideas into useful, working systems.\nAre comfortable experimenting, but care about reliability when moving something into production.\nCan move between strategic thinking and hands-on implementation.\nFocus on business outcomes rather than using technology for its own sake.\nLearn new tools quickly and are not attached to one specific platform.\nTake ownership of projects and follow through without needing constant direction.\nAsk thoughtful questions before building.\nAre excited by the opportunity to shape how an organization uses AI from the ground up.\n\nWhat Success Could Look Like\nDuring your first few months, you will be expected to:\n\nDevelop a strong understanding of Nucleus’s business units, systems, and operational processes.\nReview the existing automation wishlist and recommend priorities.\nIdentify the highest-impact opportunities for AI and automation.\nLaunch initial automations that measurably reduce manual work or improve data quality.\nImprove the way contacts, relationships, and introductions are captured and tracked.\nEstablish a repeatable process for proposing, building, testing, documenting, and maintaining automations.\nCreate a practical roadmap for future AI implementation across Nucleus.\n\nLonger term, success means that Nucleus operates with better information, fewer manual processes, stronger internal systems, and a thoughtful AI infrastructure that can scale with the business.",1788794999000,"2026-09-08 19:32:08","2026-09-02T07:48:07-04:00",{"jsonldValid":24,"jsonld":27},{"id":63,"slug":64,"title":65,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":66,"country":67,"remote":14,"employmentType":68,"department":17,"content_html":69,"content_text":70,"years":20,"createdAt":58,"updatedAtISO":71,"postedAtISO":72,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":73},"c1ce1706fa909aeeb5af28fc6f2017d2c1f4b2fb913d94cd6fa2e228afc43783","guest-communications-coordinator-at-fresh-prints-1773f42a45","Guest Communications Coordinator","India & The Philippines (Remote)","India The Philippines",[16],"\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>Frontier is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Cp>\u003Cstrong>About\u003C/strong> \u003Cstrong>the Client\u003C/strong>\u003C/p>\n\u003Cp>100x Hospitality is a U.S.-based company specialising in crafting unforgettable travel and VIP experiences for music fans. We work with some of the world’s most exciting artists and festivals to curate premium packages that include top-tier concert tickets, exclusive access, luxury accommodations, and more. Our mission is to elevate live event experiences by seamlessly blending travel, hospitality, and entertainment\u003C/p>\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>We are hiring a Guest Communications Coordinator to own and execute mass guest outreach across our portfolio of boutique destination events, artist tours, and VIP programs. Reporting directly to the Guest Communications Manager, you will be the detail-driven force behind every email, SMS, and app push notification sent to our guests.\u003C/p>\n\u003Cp>This is a highly operational, hands-on role focused heavily on Artist Services. You will draft copy, build and QA campaigns, monitor deliverability, and field requests from operations, ticketing, and program managers. Because live events run around the clock, you will also serve as the primary after-hours contact for time-sensitive, day-of-show updates. If you are a meticulous proofreader and proactive communicator who thrives in high-energy hospitality or live entertainment environments, this seat is for you.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build, test, schedule, and send email, SMS, and app push campaigns in Klaviyo across all programs.\u003C/li>\n\u003Cli>Write clear, on-brand emails, reminders, event updates, and reusable templates—including welcome series for Artist & Event Services.\u003C/li>\n\u003Cli>Rigorously proofread copy, verify merge fields and active links, and double-check audience segmentation (VIP, specific package, specific dates) before launch.\u003C/li>\n\u003Cli>Act as the main point of contact for road teams outside standard business hours, drafting and deploying urgent email or SMS alerts for day-of-show changes or weather updates.\u003C/li>\n\u003Cli>Monitor Klaviyo for hard bounces, invalid addresses, suppressions, and unsubscribe compliance, flagging recurring data issues to program teams.\u003C/li>\n\u003Cli>Field outreach requests from Program Managers, Operations, and Ticketing, keeping requesting teams updated on send timelines and campaign status.\u003C/li>\n\u003Cli>Track send volumes, turnaround times, and performance metrics while constantly looking for ways to streamline drafting and QA workflows.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Bring\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1–2 years of experience in email/SMS marketing, guest services, or customer communications (preferably in live events, hospitality, or entertainment).\u003C/li>\n\u003Cli>Excellent written and spoken English fluency, with top-tier proofreading skills and an obsessive eye for detail.\u003C/li>\n\u003Cli>Platform familiarity with ESPs like Klaviyo, Mailchimp, or similar marketing automation tools.\u003C/li>\n\u003Cli>Proven reliability to handle after-hours/weekend requests and determine the right channel (email vs. SMS) under tight deadlines.\u003C/li>\n\u003Cli>Strong organizational skills to prioritize multiple concurrent requests, with exposure to project management software like Asana.\u003C/li>\n\u003Cli>Comfortable reading basic data, tracking deliverability issues, and spotting campaign anomalies.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Desired Requirements\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Prior experience working directly with tour management, road teams, or live event ticketing platforms.\u003C/li>\n\u003Cli>Deep experience in Klaviyo and advanced audience segmentation strategies.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Why Join Us?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Front-row seat in the boutique music, tour, and VIP hospitality space\u003C/li>\n\u003Cli>Collaborative work environment with direct exposure to key operations and management teams\u003C/li>\n\u003Cli>High-visibility role with direct ownership over guest touchpoints and campaign health\u003C/li>\n\u003C/ul>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout the Client\n100x Hospitality is a U.S.-based company specialising in crafting unforgettable travel and VIP experiences for music fans. We work with some of the world’s most exciting artists and festivals to curate premium packages that include top-tier concert tickets, exclusive access, luxury accommodations, and more. Our mission is to elevate live event experiences by seamlessly blending travel, hospitality, and entertainment\nAbout the Role\nWe are hiring a Guest Communications Coordinator to own and execute mass guest outreach across our portfolio of boutique destination events, artist tours, and VIP programs. Reporting directly to the Guest Communications Manager, you will be the detail-driven force behind every email, SMS, and app push notification sent to our guests.\nThis is a highly operational, hands-on role focused heavily on Artist Services. You will draft copy, build and QA campaigns, monitor deliverability, and field requests from operations, ticketing, and program managers. Because live events run around the clock, you will also serve as the primary after-hours contact for time-sensitive, day-of-show updates. If you are a meticulous proofreader and proactive communicator who thrives in high-energy hospitality or live entertainment environments, this seat is for you.\nWhat You’ll Do\n\nBuild, test, schedule, and send email, SMS, and app push campaigns in Klaviyo across all programs.\nWrite clear, on-brand emails, reminders, event updates, and reusable templates—including welcome series for Artist & Event Services.\nRigorously proofread copy, verify merge fields and active links, and double-check audience segmentation (VIP, specific package, specific dates) before launch.\nAct as the main point of contact for road teams outside standard business hours, drafting and deploying urgent email or SMS alerts for day-of-show changes or weather updates.\nMonitor Klaviyo for hard bounces, invalid addresses, suppressions, and unsubscribe compliance, flagging recurring data issues to program teams.\nField outreach requests from Program Managers, Operations, and Ticketing, keeping requesting teams updated on send timelines and campaign status.\nTrack send volumes, turnaround times, and performance metrics while constantly looking for ways to streamline drafting and QA workflows.\n\nWhat You Bring\n\n1–2 years of experience in email/SMS marketing, guest services, or customer communications (preferably in live events, hospitality, or entertainment).\nExcellent written and spoken English fluency, with top-tier proofreading skills and an obsessive eye for detail.\nPlatform familiarity with ESPs like Klaviyo, Mailchimp, or similar marketing automation tools.\nProven reliability to handle after-hours/weekend requests and determine the right channel (email vs. SMS) under tight deadlines.\nStrong organizational skills to prioritize multiple concurrent requests, with exposure to project management software like Asana.\nComfortable reading basic data, tracking deliverability issues, and spotting campaign anomalies.\n\nDesired Requirements\n\nPrior experience working directly with tour management, road teams, or live event ticketing platforms.\nDeep experience in Klaviyo and advanced audience segmentation strategies.\n\nWhy Join Us?\n\nFront-row seat in the boutique music, tour, and VIP hospitality space\nCollaborative work environment with direct exposure to key operations and management teams\nHigh-visibility role with direct ownership over guest touchpoints and campaign health","2026-09-08 19:32:04","2026-08-27T16:34:33-04:00",{"jsonldValid":24,"jsonld":27},{"id":75,"slug":76,"title":77,"companyname":78,"companylogo":79,"companyTagline":80,"companyIndustry":81,"city":82,"country":83,"remote":24,"employmentType":84,"department":35,"content_html":85,"content_text":86,"years":20,"createdAt":87,"updatedAtISO":88,"postedAtISO":89,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":90},"f0ff065b098c361a02d2b8f0b4d4dcc40ada68ee33bbf3fd58d59af7d156fef0","sales-account-manager-spanish-speaking-europe-cairo-based-at-agoda-9dfa2e7827","Sales Account Manager, Spanish Speaking - Europe, (Cairo-based)","Agoda","https://cdn.jobboardwise.com/logo/careersatagoda.com","Begin your journey with Agoda. Join us: careersatagoda.com","Software Development","Cairo","Egypt",[16],"\u003Cp>\u003Cstrong>About Agoda\u003C/strong>\u003C/p>\n\u003Cp>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  \u003C/p>\n\n\u003Cp>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.\u003C/p>\n\n\u003Cp>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know our Team:\u003C/strong> \u003C/p>\n\u003Cp>The Growth & Acquisition team is composed of creative entrepreneurs dedicated to supporting the onboarding and development of Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their accounts by improving supply health competitiveness and deliver value to our partners. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services, and deliver significant revenues to the overall business.\u003C/p>\n\n\u003Cp>\u003Cstrong>The Opportunity:\u003C/strong>\u003C/p>\n\u003Cp>As an \u003Cstrong>Account Manager\u003C/strong> your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale.\u003C/p>\n\u003Cp>\u003Cstrong>In this role, you’ll get to:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own and manage a portfolio of 75–100 hotels within the mid-tail segment.\u003C/li>\n\u003Cli>Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings.\u003C/li>\n\u003Cli>Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions.\u003C/li>\n\u003Cli>Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented.\u003C/li>\n\u003Cli>Use Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting.\u003C/li>\n\u003Cli>Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact.\u003C/li>\n\u003Cli>Participate in training to stay updated on new tools, processes, and best practices.\u003C/li>\n\u003Cli>Act as a point of contact for partner escalations within your assigned portfolio.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What you’ll need to succeed:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Excellent command of English and Spanish (both written and spoken)\u003C/li>\n\u003Cli>Minimum 4 years’ experience in account management, business development, or supply/e-commerce role.\u003C/li>\n\u003Cli>Strong relationship management and negotiation skills, with proven success in B2B engagement.\u003C/li>\n\u003Cli>Analytical mindset, with experience using data to drive decisions and performance outcomes.\u003C/li>\n\u003Cli>Comfort with digital-first work (remote portfolio management, call systems, CRM tools).\u003C/li>\n\u003Cli>Self-driven, organized, and able to manage a large portfolio independently.\u003C/li>\n\u003Cli>Strong communication skills, capable of holding multiple meaningful partner conversations daily.\u003C/li>\n\u003Cli>Ability to adapt quickly to evolving workflows, tools, and business priorities.\u003C/li>\n\u003C/ul>\n\n\u003Ch4> \u003C/h4>\n\u003Ch4>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.\u003C/h4>\n\n\n\u003Ch3>\u003Cstrong>Discover more about working at Agoda\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Agoda Careers https://careersatagoda.com\u003C/li>\n\u003Cli>Facebook https://www.facebook.com/agodacareers/\u003C/li>\n\u003Cli>LinkedIn https://www.linkedin.com/company/agoda\u003C/li>\n\u003Cli>YouTube https://www.youtube.com/agodalife\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Equal Opportunity Employer \u003C/strong>\u003C/p>\n\u003Cp>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.\u003C/p>\n\u003Cp>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.\u003C/p>\n\u003Cp>\u003Cstrong>Disclaimer\u003C/strong>\u003C/p>\n\u003Cp>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.\u003C/p>","About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: The Growth & Acquisition team is composed of creative entrepreneurs dedicated to supporting the onboarding and development of Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their accounts by improving supply health competitiveness and deliver value to our partners. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services, and deliver significant revenues to the overall business. The Opportunity: As an Account Manager your key objective is to grow the coverage and quality of Agoda’s supply network by remotely managing a portfolio of hotel partners in the mid-tail segment. You will be responsible for maximizing partner engagement, driving portfolio performance, and improving supply metrics through digital-first account management at scale. In this role, you’ll get to: Own and manage a portfolio of 75–100 hotels within the mid-tail segment. Build and maintain strong partner relationships remotely via calls, emails, and virtual meetings. Drive improvements in key supply metrics (SHS, DS, Pvar, AV) by analyzing performance and recommending solutions. Activate Agoda products and promotions for partners, track deal performance, and ensure outcomes are documented. Use Agoda’s digital tools (Avaya, HubSpot, SHS/DS Playbooks) for outreach, logging, and reporting. Ensure at least 90% portfolio coverage each quarter, prioritizing underperforming properties for higher impact. Participate in training to stay updated on new tools, processes, and best practices. Act as a point of contact for partner escalations within your assigned portfolio. What you’ll need to succeed: Excellent command of English and Spanish (both written and spoken) Minimum 4 years’ experience in account management, business development, or supply/e-commerce role. Strong relationship management and negotiation skills, with proven success in B2B engagement. Analytical mindset, with experience using data to drive decisions and performance outcomes. Comfort with digital-first work (remote portfolio management, call systems, CRM tools). Self-driven, organized, and able to manage a large portfolio independently. Strong communication skills, capable of holding multiple meaningful partner conversations daily. Ability to adapt quickly to evolving workflows, tools, and business priorities. Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.",1789529126000,"2026-09-16 05:27:23","2026-09-15T23:21:49-04:00",{"jsonldValid":24,"jsonld":27},{"id":92,"slug":93,"title":94,"companyname":95,"companylogo":96,"companyTagline":97,"companyIndustry":81,"city":98,"country":99,"remote":14,"employmentType":100,"department":101,"content_html":102,"content_text":103,"years":20,"createdAt":104,"updatedAtISO":88,"postedAtISO":105,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":106},"820f6a8e0a105fbe77f86ffd0b9e78174a21d33c66d60d5360f272e7edb9e6fe","head-of-revenue-operations-at-steer-051801d27f","Head of Revenue Operations","Steer","https://cdn.jobboardwise.com/logo/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","United States (Remote)","United States",[16],"Operations","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.\u003C/p>\n\u003Cp>You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote and available to US-based candidates. (Boston, MA preferred)\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>An Operational Builder & AI-Forward Architect:\u003C/strong> Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity.\u003C/li>\n\u003Cli>\u003Cstrong>A Strategic Systems Thinker:\u003C/strong> You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy.\u003C/li>\n\u003Cli>\u003Cstrong>A Hands-On Problem Solver:\u003C/strong> You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows.\u003C/li>\n\u003Cli>\u003Cstrong>A Growth & Ramp Driver:\u003C/strong> You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster.\u003C/li>\n\u003Cli>\u003Cstrong>A Collaborative Leader:\u003C/strong> You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own Revenue Systems, Billing Infrastructure & AI Innovation:\u003C/strong> Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Enablement, Ramp & Team Productivity:\u003C/strong> Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep.\u003C/li>\n\u003Cli>\u003Cstrong>Optimize Funnel Performance & Revenue Intelligence:\u003C/strong> Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first.\u003C/li>\n\u003Cli>\u003Cstrong>Lead Data Strategy & Governance:\u003C/strong> Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability.\u003C/li>\n\u003Cli>\u003Cstrong>Manage & Develop the RevOps Team:\u003C/strong> Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture.\u003C/li>\n\u003Cli>\u003Cstrong>Partner Cross-Functionally:\u003C/strong> Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>RevOps Leadership Experience:\u003C/strong> 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.\u003C/li>\n\u003Cli>\u003Cstrong>Systems & Tech Stack Mastery:\u003C/strong> Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.\u003C/li>\n\u003Cli>\u003Cstrong>AI & Automation Curiosity:\u003C/strong> Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).\u003C/li>\n\u003Cli>\u003Cstrong>Enablement & Ramp Ownership:\u003C/strong> Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.\u003C/li>\n\u003Cli>\u003Cstrong>Data & Analytics Proficiency:\u003C/strong> Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).\u003C/li>\n\u003Cli>\u003Cstrong>Stack Rationalization Skills:\u003C/strong> Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Billing Operations:\u003C/strong> Direct experience with Chargebee, subscription management, and revenue recognition workflows.\u003C/li>\n\u003Cli>\u003Cstrong>Product-Led Growth (PLG):\u003C/strong> Experience supporting PLG motions, automated upgrade paths, and expansion loops.\u003C/li>\n\u003Cli>\u003Cstrong>Early-Stage / High-Growth Scaling:\u003C/strong> Experience scaling a RevOps function in a fast-growing SaaS tech company.\u003C/li>\n\u003Cli>\u003Cstrong>Multi-Segment GTM:\u003C/strong> Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise).\u003C/li>\n\u003Cli>\u003Cstrong>Marketing Attribution & Demand Gen:\u003C/strong> Deep understanding of marketing attribution models and demand generation tech stacks.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Initial Screen:\u003C/strong> 30 min with the Lead Recruiter\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview:\u003C/strong> 45 min with the CRO\u003C/li>\n\u003Cli>\u003Cstrong>Problem Solving Interview:\u003C/strong> 60 min with the Director of People\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Interviews:\u003C/strong> 30 min with the Head of Sales & 30 min with the CEO\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>*We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20–30 min.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with a 15-day minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment stipend\u003C/li>\n\u003Cli>Chance to work with the latest technology and AI tools\u003C/li>\n\u003Cli>A collaborative, high-ownership culture with clear opportunities for career growth\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine. You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric. This role is 100% remote and available to US-based candidates. (Boston, MA preferred) You Are An Operational Builder & AI-Forward Architect: Highly organized and system-minded, you thrive on taking complex, disconnected processes and building simple, scalable workflows. You actively identify, test, and deploy AI tools and automated knowledge systems to eliminate manual work and boost team productivity. A Strategic Systems Thinker: You look beyond basic CRM administration to understand broader business goals, connecting executive priorities to billing infrastructure, tech stack rationalization, and RevOps strategy. A Hands-On Problem Solver: You balance executive strategy with technical execution—equally comfortable presenting to leadership or personally building automations, forecasting models, and CRM workflows. A Growth & Ramp Driver: You view new-hire time-to-productivity as a business metric, using automated measurement, early success signals, and modern systems to ramp revenue teams faster. A Collaborative Leader: You manage, mentor, and elevate a team of RevOps professionals while bridging the gap between technical data systems and business leadership to align GTM operations. You Will Own Revenue Systems, Billing Infrastructure & AI Innovation: Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech). Continuously inspect, consolidate, and optimize current platforms before evaluating new spend. Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools (such as living AI knowledge bases/Claude skills libraries) to streamline operations. Drive Enablement, Ramp & Team Productivity: Own new-hire ramp time with a clear, measurable path to reduction. Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount. Partner with Sales leadership on structural changes (comp design, team placement) that raise pipeline productivity per rep. Optimize Funnel Performance & Revenue Intelligence: Diagnose pipeline leaks and conversion bottlenecks across all channels. Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes. Ground all recommendations in data first. Lead Data Strategy & Governance: Define how data is captured, structured, and managed across the customer lifecycle, improving CRM hygiene, billing accuracy, reporting integrity, and system interoperability. Manage & Develop the RevOps Team: Lead, hire, and mentor 2 direct reports. Build a culture of innovation, systems thinking, accountability, and technical excellence, raising team competency across AI, automation, and systems architecture. Partner Cross-Functionally: Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership to support product-led growth (PLG) motions, upgrade paths, monetization strategies, and long-term GTM infrastructure. You Have Must Have RevOps Leadership Experience: 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives. Systems & Tech Stack Mastery: Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture. AI & Automation Curiosity: Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems). Enablement & Ramp Ownership: Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics. Data & Analytics Proficiency: Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms). Stack Rationalization Skills: Proven track record evaluating, consolidating, or replacing major GTM and business software platforms. Nice to Have Billing Operations: Direct experience with Chargebee, subscription management, and revenue recognition workflows. Product-Led Growth (PLG): Experience supporting PLG motions, automated upgrade paths, and expansion loops. Early-Stage / High-Growth Scaling: Experience scaling a RevOps function in a fast-growing SaaS tech company. Multi-Segment GTM: Background supporting multi-segment environments (SMB, Mid-Market, and Enterprise). Marketing Attribution & Demand Gen: Deep understanding of marketing attribution models and demand generation tech stacks. Interview Process Initial Screen: 30 min with the Lead Recruiter Hiring Manager Interview: 45 min with the CRO Problem Solving Interview: 60 min with the Director of People Cross-Functional Interviews: 30 min with the Head of Sales & 30 min with the CEO *We also require completion of the Wonderlic Assessment before the end of the process. This is done independently and takes about 20–30 min. We Offer 100% remote work environment Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) Equity package Flexible PTO with a 15-day minimum Generous Parental Leave FSA and HSA options 401(k) Growth & Wellness Stipend WFH Equipment stipend Chance to work with the latest technology and AI tools A collaborative, high-ownership culture with clear opportunities for career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.",1789529120000,"2026-09-15T16:55:10-04:00",{"jsonldValid":24,"jsonld":27},1789910260265]