[{"data":1,"prerenderedAt":118},["ShallowReactive",2],{"$fWmOT21IofBS8Et6hkUfLce5Cl0Z-v159-O_w7tlMNoU":3,"$frgLRdjeYyG6jLxjvpCwwD-a9Riy6zCOq9CIc8qnaYa4":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"45c94a052ccee7124f5ca4db54271621816838ba503f2c2d00bfc5b2ce753030","revenue-operations-analyst-at-deliverect-9b0da08764","Revenue Operations Analyst","Deliverect","https://cdn.jobboardwise.com/logo/deliverect.com","The global expert in food tech","Hospitality","Madrid","Spain",false,[16],"Full-time","Operations","\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Department Focus:\u003C/strong>\u003C/p>\n\n\u003Cp>The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences.\u003C/p>\n\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\n\u003Cp>As a Revenue Operations Analyst at Deliverect, you will play a pivotal role in optimizing our GTM teams (Sales, Marketing, and Onboarding) for greater efficiency and effectiveness. You will be at the forefront of driving change, balancing strategic project-based initiatives with day-to-day operational support. By leveraging your deep knowledge of CRM platforms, particularly HubSpot, you will contribute directly to our scalable, customer-centric growth. This is a unique opportunity for a proactive and autonomous individual who thrives in a fast-paced environment and is excited to take ownership of key operational tasks that directly impact business outcomes.\u003C/p>\n\n\u003Cp>\u003Cstrong>*This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Madrid or Ghent office and 2 days from the comfort of your home.\u003C/strong>\u003C/p>\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\u003Cli>\u003Cstrong>Project-Based Initiatives\u003C/strong>: Lead and deliver on quarterly RevOps projects, including reporting improvements, process optimization, and tool enhancements.\u003C/li>\n\u003Cli>\u003Cstrong>Operational Support\u003C/strong>: Provide timely and accurate day-to-day operational support to GTM teams, troubleshooting and resolving CRM and system-related issues via our ticketing system.\u003C/li>\n\u003Cli>\u003Cstrong>Data and Reporting\u003C/strong>: Develop and maintain CRM reporting dashboards, including pipeline forecasting, and use data analysis to provide valuable insights that drive strategic decisions.\u003C/li>\n\u003Cli>\u003Cstrong>Process Improvement\u003C/strong>: Identify areas for improvement across our GTM processes, workflows, and systems. Implement innovative solutions that balance speed with quality, ensuring long-term scalability.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Collaboration\u003C/strong>: Actively engage with and manage relationships with cross-functional teams (Product, Data, Finance, People) and external vendors to align on priorities and solutions.\u003C/li>\n\u003Cli>\u003Cstrong>Data Management\u003C/strong>: Drive improvements in how we leverage contact data across our systems, ensuring data quality, cleanliness, and compliance.\u003C/li>\n\n\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\u003Cli>\u003Cstrong>Experience\u003C/strong>: 2-5 years of experience in an Operations or similar role (Revenue Ops, Business Ops, or GTM support) within a high-growth tech company.\u003C/li>\n\u003Cli>\u003Cstrong>CRM Expertise\u003C/strong>: Hands-on experience with CRM platforms is a must-have, with strong knowledge of HubSpot preferred. CRM admin certification is a \u003Cstrong>plus\u003C/strong>.\u003C/li>\n\u003Cli>\u003Cstrong>Mindset\u003C/strong>: A curious mindset and a proactive, optimistic attitude with a drive to initiate change. You are comfortable working autonomously with ambiguous requirements and can balance quick, pragmatic fixes with well-structured, long-term solutions.\u003C/li>\n\u003Cli>\u003Cstrong>Skills\u003C/strong>: Proven project management skills and the ability to handle multiple priorities simultaneously. Proficient in strategic thinking, problem-solving, and data analysis.\u003C/li>\n\u003Cli>\u003Cstrong>Communication\u003C/strong>: Strong English communication skills with the ability to manage diverse stakeholders and explain technical concepts clearly. A proven ability to form relationships with the GTM team and understand their day-to-day work and pain points.\u003C/li>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Cloud Platform department at Deliverect is the engine that drives our customers' success by providing a reliable, scalable, and secure platform for exceptional customer experiences. Our team of passionate engineers and architects constantly innovates and refines our solutions, equipping businesses with the cutting-edge technology they need to thrive in today's competitive landscape and deliver unparalleled ordering experiences. Your Impact: As a Revenue Operations Analyst at Deliverect, you will play a pivotal role in optimizing our GTM teams (Sales, Marketing, and Onboarding) for greater efficiency and effectiveness. You will be at the forefront of driving change, balancing strategic project-based initiatives with day-to-day operational support. By leveraging your deep knowledge of CRM platforms, particularly HubSpot, you will contribute directly to our scalable, customer-centric growth. This is a unique opportunity for a proactive and autonomous individual who thrives in a fast-paced environment and is excited to take ownership of key operational tasks that directly impact business outcomes. *This is a full-time, hybrid role with a flexible work schedule, offering 3 days in our Madrid or Ghent office and 2 days from the comfort of your home. What you will do: Project-Based Initiatives : Lead and deliver on quarterly RevOps projects, including reporting improvements, process optimization, and tool enhancements. Operational Support : Provide timely and accurate day-to-day operational support to GTM teams, troubleshooting and resolving CRM and system-related issues via our ticketing system. Data and Reporting : Develop and maintain CRM reporting dashboards, including pipeline forecasting, and use data analysis to provide valuable insights that drive strategic decisions. Process Improvement : Identify areas for improvement across our GTM processes, workflows, and systems. Implement innovative solutions that balance speed with quality, ensuring long-term scalability. Stakeholder Collaboration : Actively engage with and manage relationships with cross-functional teams (Product, Data, Finance, People) and external vendors to align on priorities and solutions. Data Management : Drive improvements in how we leverage contact data across our systems, ensuring data quality, cleanliness, and compliance. What you will Bring: Experience : 2-5 years of experience in an Operations or similar role (Revenue Ops, Business Ops, or GTM support) within a high-growth tech company. CRM Expertise : Hands-on experience with CRM platforms is a must-have, with strong knowledge of HubSpot preferred. CRM admin certification is a plus . Mindset : A curious mindset and a proactive, optimistic attitude with a drive to initiate change. You are comfortable working autonomously with ambiguous requirements and can balance quick, pragmatic fixes with well-structured, long-term solutions. Skills : Proven project management skills and the ability to handle multiple priorities simultaneously. Proficient in strategic thinking, problem-solving, and data analysis. Communication : Strong English communication skills with the ability to manage diverse stakeholders and explain technical concepts clearly. A proven ability to form relationships with the GTM team and understand their day-to-day work and pain points. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",0,1788986302000,"2026-09-10 11:40:18","2026-09-09T09:16:01.735Z","EUR",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,44,58,72,83,101],{"id":30,"slug":31,"title":32,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":33,"country":34,"remote":14,"employmentType":35,"department":36,"content_html":37,"content_text":38,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":41,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":42,"schema":43},"2feda518056a7687c7913682af3eaa648989bea8cea9a3bdafb91e50deb0bddd","implementation-consultant-at-deliverect-97f60f2221","Implementation Consultant","London","United Kingdom",[16],"Customer Success","\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Cp>\u003Cstrong>Department Focus:\u003C/strong>\u003C/p>\n\u003Cp>The Implementation & Consultation team at Deliverect is a dedicated group of seasoned professionals committed to driving unparalleled success for enterprise businesses. Leveraging a deep understanding of large-scale needs, we craft seamless technical integration plans that streamline processes, reduce errors, and elevate operational efficiency, directly contributing to our clients' ambitious business goals. Our holistic approach encompasses expert project management, technical proficiency, and continuous improvement, ensuring quality while we collaborate closely with customers to tailor our services to their unique requirements. \u003C/p>\n\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\u003Cp>As an Implementation Consultant at Deliverect, you will play a pivotal role in driving our success by guiding key customers through a seamless technical implementation process. Your direct engagement and technical expertise will be crucial in ensuring the successful adoption of our solutions, fostering long-term client relationships, and directly contributing to Deliverect's growth and impact.\u003C/p>\n\n\u003Cp>\u003Cstrong>This will be either a full-time, hybrid role with a flexible work schedule, offering 3 days in a local European office and 2 days from the comfort of your home. Or a fully remote role working from the comfort of your home dependent on your location. \u003C/strong>\u003C/p>\n\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\u003Cli>\n\u003Cp>Lead and manage multiple, complex implementation projects for a diverse range of clients (SMB, Mid-Market) managing timelines and client expectations while making decisions on project execution and escalating significant scope changes (approx. 40% of the time).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Deliver comprehensive training sessions to clients and partners, equipping them with the knowledge and tools to effectively utilize the Deliverect platform, and provide hands-on support during and post-implementation to resolve technical issues (approx 30% of the time). \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Act as a trusted technical advisor, configuring the Deliverect platform to align with specific client needs and delivering customised solutions using your deep knowledge of our product suite and integration capabilities (approx. 30% of the time). \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify, diagnose, and resolve technical issues encountered during implementation, escalating complex problems to Engineering or Product teams and ensuring timely resolutions for clients (approx. 20% of the time). \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate closely with internal Sales, Customer Success, and Product teams to relay client feedback and contribute to the continuous improvement of our implementation workflows and platform enhancements (approx. 10% of the time). \u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\u003Cli>\n\u003Cp>Fluency in English is required & any additional languages are a plus.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>1 - 3 years of experience in a client-facing technical role, such as an Implementation Consultant, Onboarding Specialist or Technical Account Manager, preferably within a SaaS company.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>A proven track record of successfully delivering technical solutions and managing projects for SMB, mid-market or enterprise clients.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Great troubleshooting and problem-solving skills, with a proactive mindset to thrive in a fast-paced and dynamic environment.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Knowledge of REST APIs, webhooks, and token authentication.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with logging and error monitoring tools (e.g., Grafana, Sentry) and the ability to delve into logs to troubleshoot.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with CRM platforms (e.g., HubSpot) and ticketing systems (e.g., Zendesk) is preferred.\u003C/p>\n\u003C/li>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Implementation & Consultation team at Deliverect is a dedicated group of seasoned professionals committed to driving unparalleled success for enterprise businesses. Leveraging a deep understanding of large-scale needs, we craft seamless technical integration plans that streamline processes, reduce errors, and elevate operational efficiency, directly contributing to our clients' ambitious business goals. Our holistic approach encompasses expert project management, technical proficiency, and continuous improvement, ensuring quality while we collaborate closely with customers to tailor our services to their unique requirements. Your Impact: As an Implementation Consultant at Deliverect, you will play a pivotal role in driving our success by guiding key customers through a seamless technical implementation process. Your direct engagement and technical expertise will be crucial in ensuring the successful adoption of our solutions, fostering long-term client relationships, and directly contributing to Deliverect's growth and impact. This will be either a full-time, hybrid role with a flexible work schedule, offering 3 days in a local European office and 2 days from the comfort of your home. Or a fully remote role working from the comfort of your home dependent on your location. What you will do: Lead and manage multiple, complex implementation projects for a diverse range of clients (SMB, Mid-Market) managing timelines and client expectations while making decisions on project execution and escalating significant scope changes (approx. 40% of the time). Deliver comprehensive training sessions to clients and partners, equipping them with the knowledge and tools to effectively utilize the Deliverect platform, and provide hands-on support during and post-implementation to resolve technical issues (approx 30% of the time). Act as a trusted technical advisor, configuring the Deliverect platform to align with specific client needs and delivering customised solutions using your deep knowledge of our product suite and integration capabilities (approx. 30% of the time). Identify, diagnose, and resolve technical issues encountered during implementation, escalating complex problems to Engineering or Product teams and ensuring timely resolutions for clients (approx. 20% of the time). Collaborate closely with internal Sales, Customer Success, and Product teams to relay client feedback and contribute to the continuous improvement of our implementation workflows and platform enhancements (approx. 10% of the time). What you will Bring: Fluency in English is required & any additional languages are a plus. 1 - 3 years of experience in a client-facing technical role, such as an Implementation Consultant, Onboarding Specialist or Technical Account Manager, preferably within a SaaS company. A proven track record of successfully delivering technical solutions and managing projects for SMB, mid-market or enterprise clients. Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders. Great troubleshooting and problem-solving skills, with a proactive mindset to thrive in a fast-paced and dynamic environment. Knowledge of REST APIs, webhooks, and token authentication. Familiarity with logging and error monitoring tools (e.g., Grafana, Sentry) and the ability to delve into logs to troubleshoot. Experience with CRM platforms (e.g., HubSpot) and ticketing systems (e.g., Zendesk) is preferred. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1788578644000,"2026-09-10 22:40:57","2026-09-04T08:30:42.904Z","GBP",{"jsonldValid":14,"jsonld":26},{"id":45,"slug":46,"title":47,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":48,"country":48,"remote":14,"employmentType":49,"department":50,"content_html":51,"content_text":52,"years":20,"createdAt":53,"updatedAtISO":54,"postedAtISO":55,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":56,"schema":57},"1f5bf9090eb02f476b02b1ec2b45eeb2c4b0f75fa89ccf10cccb57624059bad3","regional-marketing-specialist-at-deliverect-2310a03e34","Regional Marketing Specialist","Dubai",[16],"Other","\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Cp>\u003Cstrong>Department Focus:\u003C/strong>\u003C/p>\n\n\u003Cp>The Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimize our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals. Committed to continuous growth and innovation, we strive to position Deliverect as an industry leader in marketing, redefining and elevating every interaction into a memorable journey. \u003C/p>\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\n\u003Cp>As a Regional Marketing Specialist at Deliverect, you will play a crucial role in driving our marketing efforts across the MENA region. Your expertise in implementing and optimizing multi-channel campaigns will directly contribute to brand awareness, lead generation, and ultimately, Deliverect's growth in these vital markets. You will be instrumental in translating global strategies into impactful local initiatives, fostering strong relationships with internal and external stakeholders, and ensuring our messaging resonates with our target audience.\u003C/p>\n\u003Cp>\u003Cstrong>This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.\u003C/strong>\u003C/p>\n\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\n\n\u003Cli>Implement and track global and regional marketing campaigns across their entire lifecycle, from planning and asset preparation to execution and post-campaign analysis (approx. 40%). \u003C/li>\n\u003Cli>Monitor and analyze campaign performance metrics, utilizing insights to continuously optimize campaigns and identify opportunities for improvement (approx. 20%). \u003C/li>\n\u003Cli>Develop and localize marketing materials for diverse regional needs, including social media posts, blog content, sales enablement tools, and website content, ensuring consistent brand messaging while adapting to local nuances (approx. 20%).\u003C/li>\n\u003Cli>Plan and organize regional marketing events, including virtual and in-person events, partner meet-ups, trade shows, and Deliverect-owned events (approx. 15%).\u003C/li>\n\u003Cli>Assist the Regional Marketing Lead in building comprehensive regional marketing plans(approx. 5%).\u003C/li>\n\u003Cli>Collaborate closely with internal stakeholders, including the global Marketing team, Go-to-Market teams, and Partner Managers, to ensure seamless execution of campaigns and alignment with sales objectives.\u003C/li>\n\u003Cli>Manage relationships with external providers and partners, including media partners and agencies, to maximize reach and impact of marketing initiatives.\u003C/li>\n\n\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\n\n\u003Cli>Fluent in Arabic and English, both written and verbal, to effectively communicate with stakeholders in key regions.\u003C/li>\n\u003Cli>Proven experience in a marketing role, with a focus on campaign implementation, tracking, and optimization within the food tech, restaurant or hospitality industry. \u003C/li>\n\u003Cli>Experience in managing multi-channel marketing campaigns (e.g., events, content marketing, paid media).\u003C/li>\n\u003Cli>Experience with performance metrics analysis and campaign optimization, including A/B testing.\u003C/li>\n\u003Cli>Proficiency in developing and localizing marketing content for various platforms.\u003C/li>\n\u003Cli>Prior experience in planning and organizing regional marketing events (virtual and in-person).\u003C/li>\n\u003Cli>Experience with marketing automation and CRM platforms, such as HubSpot.\u003C/li>\n\u003Cli>Exceptional organizational skills and meticulous attention to detail, with the ability to manage multiple projects simultaneously and prioritize effectively.\u003C/li>\n\u003Cli>Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse internal and external stakeholders.\u003C/li>\n\n\u003Cbr>\u003Ch2>Nice to Have:\u003C/h2>\n\u003Cul>\n\u003Cli>\n\u003Cp>A background in or strong understanding of the B2B SaaS industry. \u003C/p>\n\u003C/li>\n\n\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\nDepartment Focus:\n\nThe Marketing Department at Deliverect is a dynamic team of creative, data-driven, and results-oriented professionals dedicated to empowering businesses to deliver exceptional order experiences. By placing customers at the heart of our strategies and leveraging data to guide every decision, from campaign development to execution, we craft resonant marketing initiatives and continuously optimize our tactics. Collaboration is central to our approach, as we work seamlessly with other departments to align our efforts with overarching business goals. Committed to continuous growth and innovation, we strive to position Deliverect as an industry leader in marketing, redefining and elevating every interaction into a memorable journey. \nYour Impact:\n\nAs a Regional Marketing Specialist at Deliverect, you will play a crucial role in driving our marketing efforts across the MENA region. Your expertise in implementing and optimizing multi-channel campaigns will directly contribute to brand awareness, lead generation, and ultimately, Deliverect's growth in these vital markets. You will be instrumental in translating global strategies into impactful local initiatives, fostering strong relationships with internal and external stakeholders, and ensuring our messaging resonates with our target audience.\nThis is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Dubai office and 1 day from the comfort of your home.\nWhat you will do:\n\nImplement and track global and regional marketing campaigns across their entire lifecycle, from planning and asset preparation to execution and post-campaign analysis (approx. 40%). \nMonitor and analyze campaign performance metrics, utilizing insights to continuously optimize campaigns and identify opportunities for improvement (approx. 20%). \nDevelop and localize marketing materials for diverse regional needs, including social media posts, blog content, sales enablement tools, and website content, ensuring consistent brand messaging while adapting to local nuances (approx. 20%).\nPlan and organize regional marketing events, including virtual and in-person events, partner meet-ups, trade shows, and Deliverect-owned events (approx. 15%).\nAssist the Regional Marketing Lead in building comprehensive regional marketing plans(approx. 5%).\nCollaborate closely with internal stakeholders, including the global Marketing team, Go-to-Market teams, and Partner Managers, to ensure seamless execution of campaigns and alignment with sales objectives.\nManage relationships with external providers and partners, including media partners and agencies, to maximize reach and impact of marketing initiatives.\n\nWhat you will Bring:\n\nFluent in Arabic and English, both written and verbal, to effectively communicate with stakeholders in key regions.\nProven experience in a marketing role, with a focus on campaign implementation, tracking, and optimization within the food tech, restaurant or hospitality industry. \nExperience in managing multi-channel marketing campaigns (e.g., events, content marketing, paid media).\nExperience with performance metrics analysis and campaign optimization, including A/B testing.\nProficiency in developing and localizing marketing content for various platforms.\nPrior experience in planning and organizing regional marketing events (virtual and in-person).\nExperience with marketing automation and CRM platforms, such as HubSpot.\nExceptional organizational skills and meticulous attention to detail, with the ability to manage multiple projects simultaneously and prioritize effectively.\nStrong communication and interpersonal skills, with the ability to collaborate effectively with diverse internal and external stakeholders.\n\nNice to Have:\n\n\nA background in or strong understanding of the B2B SaaS industry. \n\n\nJoin Our Innovative Journey:At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.What You'll Gain by Joining Us:Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.Our Commitment to Inclusion:We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.Important Information:1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1787246828000,"2026-08-20 19:27:34","2026-08-11T07:48:57.385Z","USD",{"jsonldValid":14,"jsonld":26},{"id":59,"slug":60,"title":61,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":62,"country":63,"remote":14,"employmentType":64,"department":50,"content_html":65,"content_text":66,"years":20,"createdAt":67,"updatedAtISO":68,"postedAtISO":69,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":70,"schema":71},"0e5c7835cae5a97ca71d251b2849f6983573ce9cca05422d1c7cf9cb56d67e10","account-manager-at-deliverect-c2dc60df15","Account Manager","Toronto","Canada",[16],"\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\u003Cp>\u003Cstrong>Department Focus:\u003C/strong> The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>. \u003C/p>\n\u003Cp>\u003Cstrong>Your Impact:\u003C/strong>\u003C/p>\n\u003Cp>As a Growth Account Manager (GAM) for the SMB/MM segment in North America, you will play a pivotal role in unlocking the full potential of our existing restaurant partners across the region. Acting as a trusted commercial advisor, you will deeply understand your customers' business needs, driving revenue expansion through upselling, cross-selling add-ons, and optimizing platform adoption. Your dedication to fostering strong, long-term relationships will directly reduce churn and contribute significantly to Deliverect's regional growth and ongoing market success.\u003C/p>\u003Cbr>\u003Ch2>Important Information\u003C/h2>\u003Cli>Fluency in English is required, with strong written and verbal communication skills being essential.\u003C/li>\n\u003Cli>French language skills would be considered a strong asset. \u003C/li>\n\u003Cli>This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Toronto or USA office and 1 day from the comfort of your home\u003C/li>\n\u003Cli>The expected annual OTE for the role is between $\u003Cstrong>105,000 CAD and $133,000 CAD.\u003C/strong>\u003C/li>\n\u003Cli>This position is for an existing vacancy. \u003C/li>\u003Cbr>\u003Ch2>What you will do:\u003C/h2>\n\n\u003Cli>\n\u003Cp>Manage and grow a portfolio of existing SMB and Mid-Market restaurant accounts across North America, serving as their primary commercial contact to maximize platform adoption and account health (approx. 35%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Drive regional revenue expansion by proactively identifying up-sell and cross-sell opportunities, delivering tailored solutions and introducing new features or add-on modules (approx. 25%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Conduct regular, data-driven business reviews with key merchants to analyze current state performance versus future growth potential, ensuring high customer satisfaction and platform ROI (approx. 15%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify accounts at risk of churn, developing proactive retention strategies, negotiating contract renewals, and handling objections with strategic resilience (approx. 10%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Maintain CRM precision (HubSpot) to ensure clear stakeholder communication, accurate pipeline forecasting, and structured account planning (approx. 10%)\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate cross-functionally with Customer Experience, GTM, and Implementation teams to streamline client handovers, resolve operational challenges, and share process improvement ideas (approx. 5%)\u003Csup>\u003C/sup>.\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>What you will Bring:\u003C/h2>\u003Cli>\n\u003Cp>4+ years of experience in B2B SaaS account management, customer success, or solutions consulting, with a proven track record of meeting or exceeding expansion and retention targets\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Demonstrable experience managing and nurturing commercial relationships with mid-market merchants, preferably within the North American restaurant, food tech, or POS systems landscape\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong commercial acumen and negotiation skills, with a solutions-driven mindset comfortable conducting consultative discussions with key decision-makers\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Technical proficiency and inclination to easily learn the world of restaurant digital ordering, APIs, and system integrations to effectively articulate product value\u003Csup>\u003C/sup>. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent interpersonal and communication skills, with a high degree of empathy and the ability to engage clearly with both technical and non-technical stakeholders\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>.\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup>\u003Csup>\u003C/sup> \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Hands-on experience applying consultative and value-based sales frameworks such as MEDDPICC, SPIN Selling, or Challenger Sale. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>A bachelor's degree in a relevant field or equivalent work experience\u003C/p>\n\u003C/li>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth . By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential . We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market . Your Impact: As a Growth Account Manager (GAM) for the SMB/MM segment in North America, you will play a pivotal role in unlocking the full potential of our existing restaurant partners across the region. Acting as a trusted commercial advisor, you will deeply understand your customers' business needs, driving revenue expansion through upselling, cross-selling add-ons, and optimizing platform adoption. Your dedication to fostering strong, long-term relationships will directly reduce churn and contribute significantly to Deliverect's regional growth and ongoing market success. Important Information Fluency in English is required, with strong written and verbal communication skills being essential. French language skills would be considered a strong asset. This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our Toronto or USA office and 1 day from the comfort of your home The expected annual OTE for the role is between $ 105,000 CAD and $133,000 CAD. This position is for an existing vacancy. What you will do: Manage and grow a portfolio of existing SMB and Mid-Market restaurant accounts across North America, serving as their primary commercial contact to maximize platform adoption and account health (approx. 35%) . Drive regional revenue expansion by proactively identifying up-sell and cross-sell opportunities, delivering tailored solutions and introducing new features or add-on modules (approx. 25%) . Conduct regular, data-driven business reviews with key merchants to analyze current state performance versus future growth potential, ensuring high customer satisfaction and platform ROI (approx. 15%) . Identify accounts at risk of churn, developing proactive retention strategies, negotiating contract renewals, and handling objections with strategic resilience (approx. 10%) . Maintain CRM precision (HubSpot) to ensure clear stakeholder communication, accurate pipeline forecasting, and structured account planning (approx. 10%) . Collaborate cross-functionally with Customer Experience, GTM, and Implementation teams to streamline client handovers, resolve operational challenges, and share process improvement ideas (approx. 5%) . What you will Bring: 4+ years of experience in B2B SaaS account management, customer success, or solutions consulting, with a proven track record of meeting or exceeding expansion and retention targets . Demonstrable experience managing and nurturing commercial relationships with mid-market merchants, preferably within the North American restaurant, food tech, or POS systems landscape . Strong commercial acumen and negotiation skills, with a solutions-driven mindset comfortable conducting consultative discussions with key decision-makers . Technical proficiency and inclination to easily learn the world of restaurant digital ordering, APIs, and system integrations to effectively articulate product value . Excellent interpersonal and communication skills, with a high degree of empathy and the ability to engage clearly with both technical and non-technical stakeholders . Hands-on experience applying consultative and value-based sales frameworks such as MEDDPICC, SPIN Selling, or Challenger Sale. A bachelor's degree in a relevant field or equivalent work experience Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1786642860000,"2026-09-09 22:46:53","2026-08-07T11:38:17.964Z","CAD",{"jsonldValid":14,"jsonld":26},{"id":73,"slug":74,"title":75,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":76,"country":76,"remote":14,"employmentType":77,"department":36,"content_html":78,"content_text":79,"years":20,"createdAt":80,"updatedAtISO":68,"postedAtISO":81,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":56,"schema":82},"e984128d848da695033ea310d1c556de750f9906a539363d1b9a6ecfdb54a4fc","enterprise-customer-success-manager-at-deliverect-60fea8961f","Enterprise Customer Success Manager","Casablanca",[16],"\u003Cp>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.\u003C/p>\u003Cbr>\n\u003Ch2>\u003Cstrong>Department Focus:\u003C/strong>\u003C/h2>\n\nThe Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market.\n\n\n\u003Ch2>\u003Cstrong>Your Impact:\u003C/strong>\u003C/h2>\n\n\u003Cp>As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health.\u003C/p>\n\n\u003Ch2>\u003Cstrong>Logistics:\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/h2>\n\n\u003Cul>\n\u003Cli>Fluency in English and French is required, with strong written and verbal communication skills being essential.\u003C/li>\n\u003Cli>Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home.\u003C/li>\n\u003C/ul>\u003Cbr>\u003Ch2>What You Will Do:\u003C/h2>\u003Cli>\n\u003Cp>Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates. \u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Issue Resolution & Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Identify potential upsell opportunities and support renewal management to ensure continued revenue growth. \u003C/p>\n\u003C/li>\u003Cbr>\u003Ch2>What You Will Bring:\u003C/h2>\n\u003Cul>\n\u003Cli>Professional fluency in English and French is essential for managing our diverse account base.\u003C/li>\n\u003Cli>2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment.\u003C/li>\n\u003Cli>An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions.\u003C/li>\n\u003Cli>Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment.\u003C/li>\n\u003Cli>Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments.\u003C/li>\n\u003Cli>Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus.\u003C/li>\n\n\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>Join Our Innovative Journey:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>What You'll Gain by Joining Us:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Invest in Your Growth-\u003C/b>\u003Cb> \u003C/b>We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment.\u003C/p>\u003Cp>\u003Cb>Solve Meaningful Challenges-\u003C/b>\u003Cb> \u003C/b>Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide.\u003C/p>\u003Cp>\u003Cb>Drive Innovation- \u003C/b>Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions.\u003C/p>\u003Cp>\u003Cb>Collaborate with a Global Team-\u003C/b>\u003Cb> \u003C/b>Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives.\u003C/p>\u003Cp>\u003Cb>Be Part of a Unicorn-\u003C/b> Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact.\u003C/p>\u003Cp>\u003Cb>Enjoy Regionally Tailored Rewards- \u003C/b>Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Our Commitment to Inclusion:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Important Information:\u003C/b>\u003C/p>\u003Cbr>\u003Cp>1. Fluency in English is required, with strong written and verbal communication skills being essential. \u003C/p>\u003Cp>2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel.\u003C/p>\u003Cp>3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process.\u003C/p>\u003Cp>4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review.\u003C/p>\u003Cbr>\u003Cbr>\u003Cp>\u003Ci>If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com.\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Ready to shape the future of commerce with us? Explore our opportunities and apply today!\u003C/b>\u003C/p>","At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market. Department Focus: The Growth team at Deliverect is a dedicated group of proactive and experienced professionals focused on empowering customers to achieve significant growth. By serving as strategic partners, we deeply understand our customers' evolving business needs to offer tailored support and guidance that maximizes the Deliverect platform's potential. We foster strong, long-term relationships, collaborating closely to identify unique opportunities and co-create innovative strategies for their continued success in a dynamic market. Your Impact: As a Enterprise Customer Success Manager, you'll be the strategic anchor ensuring our enterprise customers thrive and achieve maximum value from the Deliverect platform. You will focus on driving product adoption and fostering long-term loyalty for a mixed book of accounts, acting as the bridge between our customers and our internal Product and Support teams. Your role is pivotal in fueling retention and revenue growth through exceptional support and a data-driven approach to customer health. Logistics: Fluency in English and French is required, with strong written and verbal communication skills being essential. Work Location: This is a full-time, hybrid role with a flexible work schedule, offering 4 days in our local office and 1 day from the comfort of your home. What You Will Do: Develop and execute strategies to foster long-term customer relationships and guide enterprise clients through success milestones and product adoption. Work Cross-functionally and collaboratively with Enterprise Account Managers and Support teams to resolve complex issues, and advocate for customers by requesting new features from the Product team. Monitor customer usage and leverage data to demonstrate Deliverect's value, identifying opportunities to improve customer health and adoption rates. Issue Resolution & Support Escalation: Act as an escalation point for complex technical and non technical queries, ensuring timely resolutions. Identify potential upsell opportunities and support renewal management to ensure continued revenue growth. What You Will Bring: Professional fluency in English and French is essential for managing our diverse account base. 2+ years of experience in a customer-facing role such as Customer Support, Customer Success or Account Management, ideally within a SaaS environment. An analytical mindset with the ability to analyze complex customer issues and leverage data analysis tools to measure customer health and develop effective solutions. Proven ability to manage multiple projects simultaneously, meet deadlines, and navigate a fast-paced environment. Exceptional communication skills with the ability to build trust and rapport with key stakeholders across multiple departments. Familiarity with Google Suite and Zoom; experience with Planhat and HubSpot is a strong plus. Join Our Innovative Journey: At Deliverect, we're not just building a platform; we're redefining how restaurants and retailers connect with their customers globally. We're looking for agile, ambitious, and resourceful team members who are excited to tackle complex challenges, take calculated risks and contribute to innovative solutions that shape the future of commerce. What You'll Gain by Joining Us: Invest in Your Growth- We provide a dedicated learning budget to help you expand your skills and knowledge in this dynamic environment. Solve Meaningful Challenges- Contribute to tackling some of the most significant challenges in the global tech industry, directly impacting the way businesses operate worldwide. Drive Innovation- Immerse yourself in a culture where innovation isn't just a buzzword – our weekly releases and new features ensure you're always working on cutting-edge solutions. Collaborate with a Global Team- Be part of a diverse, international team that values transparency, visibility, and a multitude of perspectives. Be Part of a Unicorn- Join a rapidly scaling SaaS unicorn at the forefront of the order management industry, where your contributions have significant impact. Enjoy Regionally Tailored Rewards- Our compensation and benefits packages are thoughtfully designed to reflect the unique needs of each market, ensuring you’re supported with what matters most—right where you are. Our Commitment to Inclusion: We are dedicated to building a diverse and inclusive workplace where everyone feels valued and has equal opportunities to succeed. We strongly encourage applications from underrepresented groups. Important Information: 1. Fluency in English is required, with strong written and verbal communication skills being essential. 2. Applicants must possess the legal right to work in the country where the role is based, as we are currently unable to provide financial assistance for relocation or travel. 3. Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process. 4. We strive for an efficient and objective hiring process. Please be advised that an Artificial Intelligence tool is utilized to assist in the initial screening and assessment of applications based on required skills and qualifications. This process is designed to support our recruiters and does not replace human review. If you require any accommodations or support during the recruitment process due to a disability, please do not hesitate to contact us at talent@deliverect.com. Ready to shape the future of commerce with us? Explore our opportunities and apply today!",1785230745000,"2026-07-28T06:26:31.408Z",{"jsonldValid":14,"jsonld":26},{"id":84,"slug":85,"title":86,"companyname":87,"companylogo":88,"companyTagline":89,"companyIndustry":90,"city":91,"country":92,"remote":14,"employmentType":93,"department":50,"content_html":94,"content_text":95,"years":20,"createdAt":96,"updatedAtISO":97,"postedAtISO":98,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":99,"schema":100},"719fcb823b8057a4b017c546738b4aa1518b2a9661b70075e13613840168c0e8","psa-sr-marketing-manager-apac-at-collectors-universe-0b83b97fa0","PSA Sr. Marketing Manager, APAC","Collectors Universe","https://cdn.jobboardwise.com/logo/collectorsuniverse.com","The Leader in Third-Party Authentication and Grading for High-Value Collectibles.","Consumer Services","HK Hong Kong","Hong Kong",[16],"\u003Cp>Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.\u003C/p>\u003Cbr>\u003Cp>Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.\u003C/p>\u003Cbr>\u003Cp>Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.\u003C/p>\u003Cbr>\u003Cp>As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.\u003C/p>\u003Cbr>\u003Cp>We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.\u003C/p>\u003Cbr>\u003Cp>You’ll report to the Head of International Expansion, APAC, and work onsite from our office in Hong Kong with occasional travel.\u003C/p>\u003Cp>What You’ll Do:\u003C/p>\u003Cul>\u003Cli>Develop and execute marketing strategies (e.g. Go-To-Market) and plans for growing PSA’s presence in APAC region\u003C/li>\u003Cli>Analyze marketing data and present executive-level reports on analytics, insights, and findings to senior leadership\u003C/li>\u003Cli>Manage and own all marketing channels for PSA in APAC region\u003C/li>\u003Cli>Measure, evaluate and report on marketing initiatives\u003C/li>\u003Cli>Maintain, coordinate and execute a marketing calendar including: social media, website updates, events, trade shows, product launches,  partnerships, and promotions\u003C/li>\u003Cli>Oversee the creation of marketing materials including website/social media content, brochures, email campaigns, and presentations\u003C/li>\u003Cli>Manage corporate and brand PR, media relations, and social media monitoring/crisis management\u003C/li>\u003Cli>Conduct market research and competitor analysis to identify trends and opportunities.\u003C/li>\u003Cli>Collaborate with sales, product, and creative design teams to create cohesive brand messaging and campaigns\u003C/li>\u003Cli>Manage marketing budgets and ensure effective allocation of resources. Track, analyze, and report on campaign performance and ROI\u003C/li>\u003Cli>Supervise and mentor marketing team members or external agencies as required.\u003C/li>\u003Cli>Use every marketing tool available to drive meaningful growth in APAC region\u003C/li>\u003Cli>Work closely with the US Marketing Team to localize global marketing initiatives\u003C/li>\u003Cli>Build key relationships with community partners and likeminded brands\u003C/li>\u003C/ul>\u003Cp>Who You Are:\u003C/p>\u003Cul>\u003Cli>8+ years of experience in the marketing field, preferably 5+ years as a marketing lead with demonstrated success\u003C/li>\u003Cli>Fluent in English. Cantonese/Mandarin is a plus.\u003C/li>\u003Cli>Growth-minded marketer looking to accelerate the territory\u003C/li>\u003Cli>Expertise handling both strategy and execution of marketing programs from start to finish, comfortable with adapting and prioritizing projects in a fast-changing environment\u003C/li>\u003Cli>Proven experience with digital marketing tools and platforms (e.g., Google Ads, Meta Ads, HubSpot, Mailchimp, Google Analytics)\u003C/li>\u003Cli>Strong analytical skills and ability to interpret data to drive decisions\u003C/li>\u003Cli>Good understanding of China digital marketing ecosystem\u003C/li>\u003Cli>Experience working with global teams across different time zones\u003C/li>\u003Cli>Experience in trade shows\u003C/li>\u003Cli>Experience in influencing and facilitating change collaborating with key stakeholders\u003C/li>\u003Cli>Excellent communication, leadership, and project management and presentation skills.\u003C/li>\u003Cli>Creative thinker with a strategic mindset and strong attention to detail\u003C/li>\u003Cli>Bachelor’s degree in Marketing, Business, Communications, or a related field is a plus\u003C/li>\u003Cli>Familiar with managing international social media channels like Facebook, Instagram, Twitter, etc and social media and live-streaming channels in APAC\u003C/li>\u003Cli>Knowledge of the trading card space or collectibles space is a plus\u003C/li>\u003Cli>Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cspan>Collectors uses e-Verify to validate your ability to work legally in the United States.\u003C/span>\u003C/p>\u003Cbr>\u003Cp>\u003Cspan>We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to \u003C/span>interviewfraud@collectors.com.\u003C/p>\u003Cbr>\u003Cp>\u003Ci>\u003Cspan>We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.\u003C/span>\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Ci>\u003Cspan>If you require an accommodation to apply or interview with us due to a disability or special need, please email \u003C/span>interviewaccommodation@collectors.com\u003C/i>\u003C/p>\u003Cbr>\u003Cp>\u003Ci>\u003Cspan>U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our\u003C/span>\u003C/i> Privacy Notice for U.S. Applicants\u003Ci>\u003Cspan>.\u003C/span>\u003C/i>\u003C/p>\u003Cbr>","Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process. We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have. You’ll report to the Head of International Expansion, APAC, and work onsite from our office in Hong Kong with occasional travel. What You’ll Do: Develop and execute marketing strategies (e.g. Go-To-Market) and plans for growing PSA’s presence in APAC region Analyze marketing data and present executive-level reports on analytics, insights, and findings to senior leadership Manage and own all marketing channels for PSA in APAC region Measure, evaluate and report on marketing initiatives Maintain, coordinate and execute a marketing calendar including: social media, website updates, events, trade shows, product launches, partnerships, and promotions Oversee the creation of marketing materials including website/social media content, brochures, email campaigns, and presentations Manage corporate and brand PR, media relations, and social media monitoring/crisis management Conduct market research and competitor analysis to identify trends and opportunities. Collaborate with sales, product, and creative design teams to create cohesive brand messaging and campaigns Manage marketing budgets and ensure effective allocation of resources. Track, analyze, and report on campaign performance and ROI Supervise and mentor marketing team members or external agencies as required. Use every marketing tool available to drive meaningful growth in APAC region Work closely with the US Marketing Team to localize global marketing initiatives Build key relationships with community partners and likeminded brands Who You Are: 8+ years of experience in the marketing field, preferably 5+ years as a marketing lead with demonstrated success Fluent in English. Cantonese/Mandarin is a plus. Growth-minded marketer looking to accelerate the territory Expertise handling both strategy and execution of marketing programs from start to finish, comfortable with adapting and prioritizing projects in a fast-changing environment Proven experience with digital marketing tools and platforms (e.g., Google Ads, Meta Ads, HubSpot, Mailchimp, Google Analytics) Strong analytical skills and ability to interpret data to drive decisions Good understanding of China digital marketing ecosystem Experience working with global teams across different time zones Experience in trade shows Experience in influencing and facilitating change collaborating with key stakeholders Excellent communication, leadership, and project management and presentation skills. Creative thinker with a strategic mindset and strong attention to detail Bachelor’s degree in Marketing, Business, Communications, or a related field is a plus Familiar with managing international social media channels like Facebook, Instagram, Twitter, etc and social media and live-streaming channels in APAC Knowledge of the trading card space or collectibles space is a plus Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants .",1789097248000,"2026-09-11 05:29:14","Posted Today","HKD",{"jsonldValid":14,"jsonld":26},{"id":102,"slug":103,"title":104,"companyname":105,"companylogo":26,"city":106,"country":107,"remote":14,"employmentType":108,"department":109,"content_html":110,"content_text":111,"years":20,"createdAt":112,"updatedAtISO":113,"postedAtISO":114,"hasSalary":14,"salaryMin":115,"salaryMax":116,"currency":56,"schema":117},"21b839358ac9eae337f4b4f5cc66a66d70ec0594748677c04aa958d7cac831ba","head-of-talent-acquisition-at-apollo-1153f77a00","Head of Talent Acquisition","apollo","Hybrid","United States",[16],"HR","\u003Cp>Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.\u003C/p>\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>We are seeking an experienced Head of Talent Acquisition to join our rapidly growing technology startup. This critical leadership role will be responsible for building and scaling a high-performing global recruiting organization, implementing AI-powered recruiting strategies, and serving as a trusted partner to our executive team. The ideal candidate will combine a deep understanding of talent acquisition best practices with a passion for innovation and automation. San Francisco Bay Area candidates strongly preferred due to the proximity to our executive team. \u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead and scale the Talent Acquisition function to support Apollo’s rapid growth across all business units, including R&D, go-to-market, and G&A. \u003C/li>\n\u003Cli>Design and execute a global recruiting strategy that leverages AI and automation to drive efficiency, quality, and an exceptional candidate experience. \u003C/li>\n\u003Cli>Build and mentor a high-performing TA team, fostering a culture of collaboration, innovation, and accountability. \u003C/li>\n\u003Cli>Partner closely with the executive team and senior leaders to forecast hiring needs and align recruiting priorities with business objectives. \u003C/li>\n\u003Cli>Establish and track key recruiting metrics to measure performance, optimize processes, and drive data-driven decision making. \u003C/li>\n\u003Cli>Collaborate with Marketing and People teams to enhance Apollo’s employer brand and attract top-tier candidates. \u003C/li>\n\u003Cli>Implement scalable recruiting operations, tools, and systems to enable a seamless and efficient hiring process. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Bring: \u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of recruiting experience, ideally including time at a high-growth startup. \u003C/li>\n\u003Cli>Proven track record of scaling TA functions in late-stage startups or unicorn-stage companies, ideally with PLG and SMB go-to-market experience.\u003C/li>\n\u003Cli>Deep familiarity with AI-powered recruiting tools and a track record of using technology to improve recruiting outcomes. \u003C/li>\n\u003Cli>Experience managing global recruiting teams and hiring across technical, go-to-market, and G&A roles. \u003C/li>\n\u003Cli>Strong operational mindset, with expertise in recruiting metrics, process design, and systems implementation. \u003C/li>\n\u003Cli>Excellent communication and interpersonal skills, with the ability to build trust and influence at all levels of the organization. \u003C/li>\n\u003Cli>Strategic thinker with a bias for action and a hands-on approach to execution.\u003C/li>\n\u003C/ul>\u003Cp>The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process.\u003C/p>\n\u003Cp>Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.\u003C/p>\u003Cp>San Francisco Pay Range\u003C/p>\u003Cp>$292,000—$365,000 USD\u003C/p>\u003Ch3>We are AI Native\u003C/h3>\n\u003Cp>Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.\u003C/p>\n\u003Ch3>Why You’ll Love Working at Apollo\u003C/h3>\n\u003Cp>At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we \u003Cstrong>take extreme ownership\u003C/strong> of our work, \u003Cstrong>move with focus and urgency\u003C/strong>, and \u003Cstrong>learn voraciously\u003C/strong> to stay ahead.\u003C/p>\n\u003Cp>We invest deeply in your growth, ensuring you have the resources, support, and autonomy to \u003Cstrong>own your role and make a real impact\u003C/strong>. Collaboration is at our core—we’re \u003Cstrong>all for one\u003C/strong>, meaning you’ll have a team across departments ready to help you succeed. We encourage \u003Cstrong>bold ideas and courageous action\u003C/strong>, giving you the freedom to experiment, take smart risks, and drive big wins.\u003C/p>\n\u003Cp>If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. \u003C/p>\n\u003Cp>Learn more here!\u003C/p>","Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. The Role We are seeking an experienced Head of Talent Acquisition to join our rapidly growing technology startup. This critical leadership role will be responsible for building and scaling a high-performing global recruiting organization, implementing AI-powered recruiting strategies, and serving as a trusted partner to our executive team. The ideal candidate will combine a deep understanding of talent acquisition best practices with a passion for innovation and automation. San Francisco Bay Area candidates strongly preferred due to the proximity to our executive team. What You’ll Do: Lead and scale the Talent Acquisition function to support Apollo’s rapid growth across all business units, including R&D, go-to-market, and G&A. Design and execute a global recruiting strategy that leverages AI and automation to drive efficiency, quality, and an exceptional candidate experience. Build and mentor a high-performing TA team, fostering a culture of collaboration, innovation, and accountability. Partner closely with the executive team and senior leaders to forecast hiring needs and align recruiting priorities with business objectives. Establish and track key recruiting metrics to measure performance, optimize processes, and drive data-driven decision making. Collaborate with Marketing and People teams to enhance Apollo’s employer brand and attract top-tier candidates. Implement scalable recruiting operations, tools, and systems to enable a seamless and efficient hiring process. What You Bring: 10+ years of recruiting experience, ideally including time at a high-growth startup. Proven track record of scaling TA functions in late-stage startups or unicorn-stage companies, ideally with PLG and SMB go-to-market experience. Deep familiarity with AI-powered recruiting tools and a track record of using technology to improve recruiting outcomes. Experience managing global recruiting teams and hiring across technical, go-to-market, and G&A roles. Strong operational mindset, with expertise in recruiting metrics, process design, and systems implementation. Excellent communication and interpersonal skills, with the ability to build trust and influence at all levels of the organization. Strategic thinker with a bias for action and a hands-on approach to execution. The listed Pay Range reflects the total cash compensation inclusive of annual base salary and annual bonus as applicable. For sales roles, the range provided is the role’s On Target Earnings (\"OTE\") range, meaning that the range includes both the sales commissions/sales bonus target and annual base salary for the role. This salary range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role who are not located in the US may request the annual salary range for their location during the interview process. Additional benefits for this role may include: equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits. San Francisco Pay Range $292,000—$365,000 USD We are AI Native Apollo.io is an AI-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. Why You’ll Love Working at Apollo At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we take extreme ownership of our work, move with focus and urgency , and learn voraciously to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact . Collaboration is at our core—we’re all for one , meaning you’ll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action , giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you. Learn more here!",1789092296000,"2026-09-11 04:06:25","2026-09-10T20:27:46-04:00",292000,365000,{"jsonldValid":14,"jsonld":26},1789910263277]