[{"data":1,"prerenderedAt":106},["ShallowReactive",2],{"$fCtIaIngANreRy_yMqYHxeho_QJX5mMrlSl8tQ1A1Eao":3,"$fOtVBUpKkmOtFC5d2D__7KahjQrOpPgG_hdK5nkqq7Wg":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"7b77be971a6ead7e86cf4021234270d69e3fbfe403a6d03de96813b12e7ff5b3","revenue-operations-lead-ai-business-at-prolific-8e041a3e22","Revenue Operations Lead - AI Business","Prolific","https://logo.clearbit.com/prolific.com","Building the biggest pool of quality human data in the world—for AI developers, researchers, and organizations.","Software Development","San Francisco","United States",false,[16],"Full-time","Data","\u003Ch2>\u003Cspan>\u003Cstrong>Revenue Operations Lead – AI Business \u003C/strong>\u003C/span>\u003C/h2>\n\n\u003Cp>\u003Cem>\u003Cspan>Prolific \u003C/span>\u003C/em>\u003C/p>\n\u003Cp>Prolific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.\u003C/p>\n\u003Cp>As our AI business scales rapidly, we’re investing in strong, disciplined\u003Cstrong> \u003C/strong>Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cspan>The Role\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cspan>We’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. \u003C/span>\u003Cspan>You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>You will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. \u003C/span>\u003Cspan>Your mandate is to i\u003C/span>\u003Cspan>ncrease revenue efficiency and i\u003C/span>\u003Cspan>mprove forecasting accuracy and confidence while e\u003C/span>\u003Cspan>nsuring high-quality, timely reporting and performance visibility\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>This role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. \u003C/span>\u003Cspan>You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. \u003C/span>\u003Cspan>If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.\u003Cbr>\u003C/span>\u003C/p>\n\n\u003Cp>\u003Cem>What you'll be doing\u003C/em>\u003C/p>\n\u003Ch4>\u003Cstrong>Revenue systems & infrastructure\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core.\u003C/li>\n\u003Cli>Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery.\u003C/li>\n\u003Cli>Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).\u003C/li>\n\u003Cli>Identify gaps, document requirements, and lead implementation of scalable RevOps solutions.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Revenue data, analytics & forecasting\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Build and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion.\u003C/li>\n\u003Cli>Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.\u003C/li>\n\u003Cli>Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.\u003C/li>\n\u003Cli>Improve data quality and visibility across long, multi-stakeholder AI deal cycles.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Sales & Customer Sucess Process Design\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).\u003C/li>\n\u003Cli>Identify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes.\u003C/li>\n\u003Cli>Ensure operational readiness for complex deal structures, pricing models, and delivery commitments.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Sales partnership & commercial enablement\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Act as a trusted operational partner to Sales and CS leadership.\u003C/li>\n\u003Cli>Support territory design, capacity planning, quota modelling / monitoring and pipeline health.\u003C/li>\n\u003Cli>Enable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).\u003C/li>\n\u003Cli>Support sales teams with insight, tooling, and clarity, not overhead.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Execution & operating rhythm\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Balance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams.\u003C/li>\n\u003Cli>Establish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership.\u003C/li>\n\u003Cli>Support change management as Prolific evolves its AI offerings and revenue mix.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Essential skills and experience:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.\u003C/li>\n\u003Cli>Strong, hands-on experience owning and scaling with HubSpot\u003C/li>\n\u003Cli>Deep practical understanding of sales motions, renewals, expansions, and forecasting.\u003C/li>\n\u003Cli>Comfort partnering with BI and working with complex revenue datasets.\u003C/li>\n\u003Cli>Ability to map messy real-world processes and turn them into clean, scalable systems.\u003C/li>\n\u003Cli>A rigorous, outcomes-driven mindset with high standards for data quality and clarity.\u003Cbr>\u003C/li>\n\u003Cli>This is a remote position, but the role requires working US East Coast hours,\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Nice to haves:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience working alongside (but not owning) Marketing Ops and demand systems.\u003C/li>\n\u003Cli>Exposure to AI, data platforms, marketplaces, or managed services businesses.\u003C/li>\n\u003Cli>Experience with tools such as Jiminny, Customer.io, Census, Metabase, or similar.\u003C/li>\n\u003Cli>SQL fluency or strong comfort interrogating data directly.\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cspan>Why is Prolific a great place to work\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\u003C/p>\n\u003Cp>We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\u003C/p>\n\u003Cp>Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\u003C/p>\n\u003Cp>Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.\u003C/p>\n\u003Cp>For pay transparency, the base salary range for this full-time role in San Francisco or New York is $130,000 - $160,000 per annum.\u003C/p>\n\n\u003Cp>\u003Cem>Links to more information on Prolific\u003C/em>\u003C/p>\n\u003Cp>Benefits \u003C/p>\n\u003Cp>External Handbook \u003C/p>\n\u003Cp>Website \u003C/p>\n\u003Cp>Youtube \u003C/p>\n\n\u003Cp>\u003Cem>Privacy Statement\u003C/em>\u003C/p>\n\u003Cp>By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.\u003C/p>","Revenue Operations Lead – AI Business \n\nProlific \nProlific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.\nAs our AI business scales rapidly, we’re investing in strong, disciplined Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.\n\nThe Role\nWe’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.\nYou will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility\nThis role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.\n\nWhat you'll be doing\nRevenue systems & infrastructure\n\nOwn and continuously optimize Prolific’s revenue systems, with HubSpot at the core.\nEnsure clean, scalable workflows across sales, renewals, expansions, and services delivery.\nPartner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).\nIdentify gaps, document requirements, and lead implementation of scalable RevOps solutions.\n\nRevenue data, analytics & forecasting\n\nBuild and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion.\nOwn forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.\nPartner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.\nImprove data quality and visibility across long, multi-stakeholder AI deal cycles.\n\nSales & Customer Sucess Process Design\n\nDesign, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).\nIdentify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes.\nEnsure operational readiness for complex deal structures, pricing models, and delivery commitments.\n\nSales partnership & commercial enablement\n\nAct as a trusted operational partner to Sales and CS leadership.\nSupport territory design, capacity planning, quota modelling / monitoring and pipeline health.\nEnable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).\nSupport sales teams with insight, tooling, and clarity, not overhead.\n\nExecution & operating rhythm\n\nBalance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams.\nEstablish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership.\nSupport change management as Prolific evolves its AI offerings and revenue mix.\n\nEssential skills and experience:\n\nProven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.\nStrong, hands-on experience owning and scaling with HubSpot\nDeep practical understanding of sales motions, renewals, expansions, and forecasting.\nComfort partnering with BI and working with complex revenue datasets.\nAbility to map messy real-world processes and turn them into clean, scalable systems.\nA rigorous, outcomes-driven mindset with high standards for data quality and clarity.\nThis is a remote position, but the role requires working US East Coast hours,\n\nNice to haves:\n\nExperience working alongside (but not owning) Marketing Ops and demand systems.\nExposure to AI, data platforms, marketplaces, or managed services businesses.\nExperience with tools such as Jiminny, Customer.io, Census, Metabase, or similar.\nSQL fluency or strong comfort interrogating data directly.\n\n\nWhy is Prolific a great place to work\nWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\nWe believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\nWorking for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\nJoin us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.\nFor pay transparency, the base salary range for this full-time role in San Francisco or New York is $130,000 - $160,000 per annum.\n\nLinks to more information on Prolific\nBenefits \nExternal Handbook \nWebsite \nYoutube \n\nPrivacy Statement\nBy submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.",0,1776850231000,"2026-04-22 11:30:57","2026-04-22T08:50:11.000Z","USD",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,40,56,65,76,94],{"id":30,"slug":31,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":32,"country":32,"remote":14,"employmentType":33,"department":17,"content_html":35,"content_text":36,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":37,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":38,"schema":39},"18c4054e4d958e491f29ede41918d0bdf0c4aee1b48af0bb518e29f7397af404","revenue-operations-lead-ai-business-at-prolific-e659be9698","Mexico",[34],"Contract","\u003Ch2>\u003Cspan>\u003Cstrong>Revenue Operations Lead – AI Business \u003C/strong>\u003C/span>\u003C/h2>\n\n\u003Cp>\u003Cem>\u003Cspan>Prolific \u003C/span>\u003C/em>\u003C/p>\n\u003Cp>Prolific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.\u003C/p>\n\u003Cp>As our AI business scales rapidly, we’re investing in strong, disciplined\u003Cstrong> \u003C/strong>Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cspan>The Role\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cspan>We’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. \u003C/span>\u003Cspan>You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>You will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. \u003C/span>\u003Cspan>Your mandate is to i\u003C/span>\u003Cspan>ncrease revenue efficiency and i\u003C/span>\u003Cspan>mprove forecasting accuracy and confidence while e\u003C/span>\u003Cspan>nsuring high-quality, timely reporting and performance visibility\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>This role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. \u003C/span>\u003Cspan>You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. \u003C/span>\u003Cspan>If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.\u003Cbr>\u003C/span>\u003C/p>\n\n\u003Cp>\u003Cem>What you'll be doing\u003C/em>\u003C/p>\n\u003Ch4>\u003Cstrong>Revenue systems & infrastructure\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core.\u003C/li>\n\u003Cli>Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery.\u003C/li>\n\u003Cli>Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).\u003C/li>\n\u003Cli>Identify gaps, document requirements, and lead implementation of scalable RevOps solutions.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Revenue data, analytics & forecasting\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Build and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion.\u003C/li>\n\u003Cli>Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.\u003C/li>\n\u003Cli>Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.\u003C/li>\n\u003Cli>Improve data quality and visibility across long, multi-stakeholder AI deal cycles.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Sales & Customer Sucess Process Design\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).\u003C/li>\n\u003Cli>Identify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes.\u003C/li>\n\u003Cli>Ensure operational readiness for complex deal structures, pricing models, and delivery commitments.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Sales partnership & commercial enablement\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Act as a trusted operational partner to Sales and CS leadership.\u003C/li>\n\u003Cli>Support territory design, capacity planning, quota modelling / monitoring and pipeline health.\u003C/li>\n\u003Cli>Enable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).\u003C/li>\n\u003Cli>Support sales teams with insight, tooling, and clarity, not overhead.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Execution & operating rhythm\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Balance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams.\u003C/li>\n\u003Cli>Establish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership.\u003C/li>\n\u003Cli>Support change management as Prolific evolves its AI offerings and revenue mix.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Essential skills and experience:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.\u003C/li>\n\u003Cli>Strong, hands-on experience owning and scaling with HubSpot\u003C/li>\n\u003Cli>Deep practical understanding of sales motions, renewals, expansions, and forecasting.\u003C/li>\n\u003Cli>Comfort partnering with BI and working with complex revenue datasets.\u003C/li>\n\u003Cli>Ability to map messy real-world processes and turn them into clean, scalable systems.\u003C/li>\n\u003Cli>A rigorous, outcomes-driven mindset with high standards for data quality and clarity.\u003Cbr>\u003C/li>\n\u003Cli>This is a remote position, but the role requires working US East Coast hours,\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Nice to haves:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience working alongside (but not owning) Marketing Ops and demand systems.\u003C/li>\n\u003Cli>Exposure to AI, data platforms, marketplaces, or managed services businesses.\u003C/li>\n\u003Cli>Experience with tools such as Jiminny, Customer.io, Census, Metabase, or similar.\u003C/li>\n\u003Cli>SQL fluency or strong comfort interrogating data directly.\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cspan>Why is Prolific a great place to work\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\u003C/p>\n\u003Cp>We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\u003C/p>\n\u003Cp>Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\u003C/p>\n\u003Cp>Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.\u003C/p>\n\n\n\u003Cp>\u003Cem>Links to more information on Prolific\u003C/em>\u003C/p>\n\u003Cp>Benefits \u003C/p>\n\u003Cp>External Handbook \u003C/p>\n\u003Cp>Website \u003C/p>\n\u003Cp>Youtube \u003C/p>\n\n\u003Cp>\u003Cem>Privacy Statement\u003C/em>\u003C/p>\n\u003Cp>By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.\u003C/p>","Revenue Operations Lead – AI Business \n\nProlific \nProlific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.\nAs our AI business scales rapidly, we’re investing in strong, disciplined Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.\n\nThe Role\nWe’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.\nYou will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility\nThis role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.\n\nWhat you'll be doing\nRevenue systems & infrastructure\n\nOwn and continuously optimize Prolific’s revenue systems, with HubSpot at the core.\nEnsure clean, scalable workflows across sales, renewals, expansions, and services delivery.\nPartner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).\nIdentify gaps, document requirements, and lead implementation of scalable RevOps solutions.\n\nRevenue data, analytics & forecasting\n\nBuild and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion.\nOwn forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.\nPartner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.\nImprove data quality and visibility across long, multi-stakeholder AI deal cycles.\n\nSales & Customer Sucess Process Design\n\nDesign, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).\nIdentify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes.\nEnsure operational readiness for complex deal structures, pricing models, and delivery commitments.\n\nSales partnership & commercial enablement\n\nAct as a trusted operational partner to Sales and CS leadership.\nSupport territory design, capacity planning, quota modelling / monitoring and pipeline health.\nEnable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).\nSupport sales teams with insight, tooling, and clarity, not overhead.\n\nExecution & operating rhythm\n\nBalance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams.\nEstablish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership.\nSupport change management as Prolific evolves its AI offerings and revenue mix.\n\nEssential skills and experience:\n\nProven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.\nStrong, hands-on experience owning and scaling with HubSpot\nDeep practical understanding of sales motions, renewals, expansions, and forecasting.\nComfort partnering with BI and working with complex revenue datasets.\nAbility to map messy real-world processes and turn them into clean, scalable systems.\nA rigorous, outcomes-driven mindset with high standards for data quality and clarity.\nThis is a remote position, but the role requires working US East Coast hours,\n\nNice to haves:\n\nExperience working alongside (but not owning) Marketing Ops and demand systems.\nExposure to AI, data platforms, marketplaces, or managed services businesses.\nExperience with tools such as Jiminny, Customer.io, Census, Metabase, or similar.\nSQL fluency or strong comfort interrogating data directly.\n\n\nWhy is Prolific a great place to work\nWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\nWe believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\nWorking for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\nJoin us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.\n\n\nLinks to more information on Prolific\nBenefits \nExternal Handbook \nWebsite \nYoutube \n\nPrivacy Statement\nBy submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.","2026-04-22T08:50:13.000Z","MXN",{"jsonldValid":14,"jsonld":26},{"id":41,"slug":42,"title":43,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":44,"country":45,"remote":46,"employmentType":47,"department":48,"content_html":49,"content_text":50,"years":20,"createdAt":51,"updatedAtISO":52,"postedAtISO":53,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":54,"schema":55},"26a8ae5995a9af291c5ee00be3c15c67f55b0c1136a585459a569cc405980025","paid-media-performance-marketer-at-prolific-0c51775423","Paid Media / Performance Marketer","Remote","United Kingdom",true,[34],"Other","\u003Ch1> Performance Marketer - Paid Media\u003C/h1>\n\u003Cp>Immediate start, 3-5 month contract\u003C/p>\n\u003Cp>Location: London, UK \u003C/p>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cem>  Prolific\u003C/em>\u003C/p>\n\u003Cp>Prolific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.\u003C/p>\n\n\u003Cp>\u003Cem>The role\u003C/em>\u003C/p>\n\u003Cp>We’re looking for an \u003Cspan>\u003Cstrong>immediately available,\u003C/strong>\u003C/span> experienced Paid Media / Performance Marketing Freelancer in the UK ONLY to help us scale and optimize our paid media initiatives across Prolific for Research. This role will own hands-on execution across multiple paid channels while providing clear performance insights and recommendations.\u003C/p>\n\u003Cp>This is an execution-heavy role with strategic input—ideal for someone who enjoys building, testing, optimizing, and reporting on campaigns end-to-end.\u003C/p>\n\n\u003Cp>\u003Cem>What you’ll bring to the role\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Proven experience managing paid media campaigns for B2B products (SaaS, marketplaces, or platforms preferred)\u003C/li>\n\u003Cli>Strong hands-on experience with: LinkedIn, Influ2, Hubspot, Meta and other relevant channels\u003C/li>\n\u003Cli>Familiarity with marketing automation and CRM tools\u003C/li>\n\u003Cli>Experience with content syndication and lead-gen focused paid campaigns\u003C/li>\n\u003Cli>Strong analytical skills and confidence working with performance data and reporting tools\u003C/li>\n\u003Cli>Comfortable owning campaigns end-to-end without heavy oversight\u003C/li>\n\u003Cli>Experience running experiments and structured testing roadmaps\u003C/li>\n\u003Cli>Ability to clearly explain performance, insights, and recommendations to non-specialists\u003C/li>\n\u003Cli>Experience working as a freelancer or contractor with fast-moving teams\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>    \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>What you’ll be doing in the role \u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Set up, manage, and optimise paid media campaigns across multiple channels, including: Paid search, LinkedIn Ads, Influ2, Meta, other paid social or advertising placements as relevant, content syndication partners and platforms\u003C/li>\n\u003Cli>Develop and refine audience targeting strategies (B2B, research, academic, AI and commercial segments)\u003C/li>\n\u003Cli>Manage campaign structure, bidding strategies, budgets, and creative testing\u003C/li>\n\u003Cli>Collaborate with internal stakeholders on messaging, positioning, and landing page optimisation\u003C/li>\n\u003Cli>Monitor performance daily and optimise for key metrics (CPL, CAC, conversion rates, ROI)\u003C/li>\n\u003Cli>Produce clear, actionable performance reporting (weekly/monthly)\u003C/li>\n\u003Cli>Conduct channel analysis to identify scale opportunities, inefficiencies, and new tests\u003C/li>\n\u003Cli>Recommend new paid channels, formats, or placements based on performance insights\u003C/li>\n\u003Cli>Ensure tracking, attribution, and measurement are set up correctly\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Why Prolific is a great place to work\u003C/em>\u003C/p>\n\u003Cp>We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\u003C/p>\n\u003Cp>We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\u003C/p>\n\u003Cp>Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\u003C/p>\n\n\u003Cp>\u003Cem>Links to more information on Prolific\u003C/em>\u003C/p>\n\u003Cp>Benefits \u003C/p>\n\u003Cp>External Handbook \u003C/p>\n\u003Cp>Website \u003C/p>\n\u003Cp>Youtube \u003C/p>\n\n\u003Cp>\u003Cem>Privacy Statement\u003C/em>\u003C/p>\n\u003Cp>By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.\u003C/p>","Performance Marketer - Paid Media\nImmediate start, 3-5 month contract\nLocation: London, UK \n\n  Prolific\nProlific is not just another player in the AI space—we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.\n\nThe role\nWe’re looking for an immediately available, experienced Paid Media / Performance Marketing Freelancer in the UK ONLY to help us scale and optimize our paid media initiatives across Prolific for Research. This role will own hands-on execution across multiple paid channels while providing clear performance insights and recommendations.\nThis is an execution-heavy role with strategic input—ideal for someone who enjoys building, testing, optimizing, and reporting on campaigns end-to-end.\n\nWhat you’ll bring to the role\n\nProven experience managing paid media campaigns for B2B products (SaaS, marketplaces, or platforms preferred)\nStrong hands-on experience with: LinkedIn, Influ2, Hubspot, Meta and other relevant channels\nFamiliarity with marketing automation and CRM tools\nExperience with content syndication and lead-gen focused paid campaigns\nStrong analytical skills and confidence working with performance data and reporting tools\nComfortable owning campaigns end-to-end without heavy oversight\nExperience running experiments and structured testing roadmaps\nAbility to clearly explain performance, insights, and recommendations to non-specialists\nExperience working as a freelancer or contractor with fast-moving teams\n\n    \nWhat you’ll be doing in the role \n\nSet up, manage, and optimise paid media campaigns across multiple channels, including: Paid search, LinkedIn Ads, Influ2, Meta, other paid social or advertising placements as relevant, content syndication partners and platforms\nDevelop and refine audience targeting strategies (B2B, research, academic, AI and commercial segments)\nManage campaign structure, bidding strategies, budgets, and creative testing\nCollaborate with internal stakeholders on messaging, positioning, and landing page optimisation\nMonitor performance daily and optimise for key metrics (CPL, CAC, conversion rates, ROI)\nProduce clear, actionable performance reporting (weekly/monthly)\nConduct channel analysis to identify scale opportunities, inefficiencies, and new tests\nRecommend new paid channels, formats, or placements based on performance insights\nEnsure tracking, attribution, and measurement are set up correctly\n\n\nWhy Prolific is a great place to work\nWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\nWe believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\nWorking for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\n\nLinks to more information on Prolific\nBenefits \nExternal Handbook \nWebsite \nYoutube \n\nPrivacy Statement\nBy submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.",1774373456000,"2026-03-24 18:31:27","2026-03-24T17:29:03.000Z","GBP",{"jsonldValid":14,"jsonld":26},{"id":57,"slug":58,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":59,"country":13,"remote":14,"employmentType":60,"department":17,"content_html":61,"content_text":62,"years":20,"createdAt":51,"updatedAtISO":52,"postedAtISO":63,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":64},"5653ef323edff453a283a5eadcbdcfdb641bc7c2fa3a3c7513ced86ec7bb7856","revenue-operations-lead-ai-business-at-prolific-2385f77c0b","New York",[16],"\u003Ch2>\u003Cspan>\u003Cstrong>Revenue Operations Lead – AI Business (\u003C/strong>\u003C/span>\u003Cspan>\u003Cstrong>US East Coast)\u003C/strong>\u003C/span>\u003C/h2>\n\n\u003Cp>\u003Cem>\u003Cspan>Prolific \u003C/span>\u003C/em>\u003C/p>\n\u003Cp>Prolific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.\u003C/p>\n\u003Cp>As our AI business scales rapidly, we’re investing in strong, disciplined\u003Cstrong> \u003C/strong>Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cspan>The Role\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>\u003Cspan>We’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. \u003C/span>\u003Cspan>You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>You will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. \u003C/span>\u003Cspan>Your mandate is to i\u003C/span>\u003Cspan>ncrease revenue efficiency and i\u003C/span>\u003Cspan>mprove forecasting accuracy and confidence while e\u003C/span>\u003Cspan>nsuring high-quality, timely reporting and performance visibility\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>This role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. \u003C/span>\u003Cspan>You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. \u003C/span>\u003Cspan>If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.\u003Cbr>\u003C/span>\u003C/p>\n\n\u003Cp>\u003Cem>What you'll be doing\u003C/em>\u003C/p>\n\u003Ch4>\u003Cstrong>Revenue systems & infrastructure\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Own and continuously optimize Prolific’s revenue systems, with HubSpot at the core.\u003C/li>\n\u003Cli>Ensure clean, scalable workflows across sales, renewals, expansions, and services delivery.\u003C/li>\n\u003Cli>Partner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).\u003C/li>\n\u003Cli>Identify gaps, document requirements, and lead implementation of scalable RevOps solutions.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Revenue data, analytics & forecasting\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Build and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion.\u003C/li>\n\u003Cli>Own forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.\u003C/li>\n\u003Cli>Partner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.\u003C/li>\n\u003Cli>Improve data quality and visibility across long, multi-stakeholder AI deal cycles.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Sales & Customer Sucess Process Design\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).\u003C/li>\n\u003Cli>Identify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes.\u003C/li>\n\u003Cli>Ensure operational readiness for complex deal structures, pricing models, and delivery commitments.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Sales partnership & commercial enablement\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Act as a trusted operational partner to Sales and CS leadership.\u003C/li>\n\u003Cli>Support territory design, capacity planning, quota modelling / monitoring and pipeline health.\u003C/li>\n\u003Cli>Enable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).\u003C/li>\n\u003Cli>Support sales teams with insight, tooling, and clarity, not overhead.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Execution & operating rhythm\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Balance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams.\u003C/li>\n\u003Cli>Establish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership.\u003C/li>\n\u003Cli>Support change management as Prolific evolves its AI offerings and revenue mix.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Essential skills and experience:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Proven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.\u003C/li>\n\u003Cli>Strong, hands-on experience owning and scaling with HubSpot\u003C/li>\n\u003Cli>Deep practical understanding of sales motions, renewals, expansions, and forecasting.\u003C/li>\n\u003Cli>Comfort partnering with BI and working with complex revenue datasets.\u003C/li>\n\u003Cli>Ability to map messy real-world processes and turn them into clean, scalable systems.\u003C/li>\n\u003Cli>A rigorous, outcomes-driven mindset with high standards for data quality and clarity.\u003Cbr>\u003C/li>\n\u003Cli>This is a remote position, but the role requires working US East Coast hours,\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Nice to haves:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience working alongside (but not owning) Marketing Ops and demand systems.\u003C/li>\n\u003Cli>Exposure to AI, data platforms, marketplaces, or managed services businesses.\u003C/li>\n\u003Cli>Experience with tools such as Jiminny, Customer.io, Census, Metabase, or similar.\u003C/li>\n\u003Cli>SQL fluency or strong comfort interrogating data directly.\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>\u003Cspan>Why is Prolific a great place to work\u003C/span>\u003C/em>\u003C/p>\n\u003Cp>We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\u003C/p>\n\u003Cp>We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\u003C/p>\n\u003Cp>Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\u003C/p>\n\u003Cp>Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.\u003C/p>\n\u003Cp>For pay transparency, the base salary range for this full-time role in San Francisco or New York is $120,000 - $150,000 per annum.\u003C/p>\n\n\u003Cp>\u003Cem>Links to more information on Prolific\u003C/em>\u003C/p>\n\u003Cp>Benefits \u003C/p>\n\u003Cp>External Handbook \u003C/p>\n\u003Cp>Website \u003C/p>\n\u003Cp>Youtube \u003C/p>\n\n\u003Cp>\u003Cem>Privacy Statement\u003C/em>\u003C/p>\n\u003Cp>By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.\u003C/p>","Revenue Operations Lead – AI Business (US East Coast)\n\nProlific \nProlific is building the world’s most trusted human feedback infrastructure for AI, research, and insight. We work with frontier AI labs, enterprise AI teams, and leading academic institutions to deliver high-quality, ethical, and scalable human data.\nAs our AI business scales rapidly, we’re investing in strong, disciplined Revenue Operations to support increasingly complex sales motions, managed services delivery, and long-term customer value.\n\nThe Role\nWe’re looking for a Revenue Operations Lead to scale Prolific’s AI revenue engine across Sales, Customer Success, and Services. This role is explicitly RevOps-focused: systems, data, forecasting, process, and performance, not end-to-end marketing ops ownership. You’ll act as the operational backbone for our AI commercial organization, partnering most closely with Sales leaders, Account Executives, Customer Success, and BI, while working in tight collaboration with Marketing Ops and Research RevOps leads.\nYou will support our growing Sales and CS presence across New York and San Francisco, with strong overlap with GTM leadership and exec stakeholders. Your mandate is to increase revenue efficiency and improve forecasting accuracy and confidence while ensuring high-quality, timely reporting and performance visibility\nThis role sits at the heart of Prolific’s AI commercial engine. As we scale enterprise and frontier AI customers, revenue complexity increases and RevOps becomes a strategic accelerator. You’ll help ensure we can scale fast, predictably, and intelligently, with sales teams focused on closing, CS focused on value, and leadership confident in the numbers. If you thrive in ambiguity, care deeply about revenue mechanics, are a strong collaborator, and want to shape how an AI infrastructure company scales commercially, we would love to hear from you.\n\nWhat you'll be doing\nRevenue systems & infrastructure\n\nOwn and continuously optimize Prolific’s revenue systems, with HubSpot at the core.\nEnsure clean, scalable workflows across sales, renewals, expansions, and services delivery.\nPartner with Marketing Ops, RevOps for Research, BI and Support Ops on system boundaries, integrations, and data contracts (not duplicate ownership).\nIdentify gaps, document requirements, and lead implementation of scalable RevOps solutions.\n\nRevenue data, analytics & forecasting\n\nBuild and maintain revenue reporting and dashboards across pipeline, bookings, delivery, retention, and expansion.\nOwn forecasting rigor for the AI business: deal hygiene, stage definitions, pipeline reporting, confidence modelling, and variance analysis.\nPartner closely with BI to improve data models, definitions, and executive-level reporting for MBRs and other forums.\nImprove data quality and visibility across long, multi-stakeholder AI deal cycles.\n\nSales & Customer Sucess Process Design\n\nDesign, document, and optimize end-to-end revenue processes (opportunity - contract - delivery - renewal/expansion).\nIdentify bottlenecks across Sales, CS, and Managed Services and drive pragmatic fixes.\nEnsure operational readiness for complex deal structures, pricing models, and delivery commitments.\n\nSales partnership & commercial enablement\n\nAct as a trusted operational partner to Sales and CS leadership.\nSupport territory design, capacity planning, quota modelling / monitoring and pipeline health.\nEnable new AI products, packaging, and commercial models from a revenue mechanics perspective (not marketing execution).\nSupport sales teams with insight, tooling, and clarity, not overhead.\n\nExecution & operating rhythm\n\nBalance proactive, high-impact RevOps initiatives with responsive support for Sales and CS teams.\nEstablish clear operating cadences, documentation, and performance reviews and MBRs for the BU and Sales Leadership.\nSupport change management as Prolific evolves its AI offerings and revenue mix.\n\nEssential skills and experience:\n\nProven experience in Revenue Operations, Sales Operations, or Commercial Operations in a high-growth technology company.\nStrong, hands-on experience owning and scaling with HubSpot\nDeep practical understanding of sales motions, renewals, expansions, and forecasting.\nComfort partnering with BI and working with complex revenue datasets.\nAbility to map messy real-world processes and turn them into clean, scalable systems.\nA rigorous, outcomes-driven mindset with high standards for data quality and clarity.\nThis is a remote position, but the role requires working US East Coast hours,\n\nNice to haves:\n\nExperience working alongside (but not owning) Marketing Ops and demand systems.\nExposure to AI, data platforms, marketplaces, or managed services businesses.\nExperience with tools such as Jiminny, Customer.io, Census, Metabase, or similar.\nSQL fluency or strong comfort interrogating data directly.\n\n\nWhy is Prolific a great place to work\nWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\nWe believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\nWorking for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\nJoin us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process.\nFor pay transparency, the base salary range for this full-time role in San Francisco or New York is $120,000 - $150,000 per annum.\n\nLinks to more information on Prolific\nBenefits \nExternal Handbook \nWebsite \nYoutube \n\nPrivacy Statement\nBy submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.","2026-03-24T09:25:08.000Z",{"jsonldValid":14,"jsonld":26},{"id":66,"slug":67,"title":68,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":45,"country":45,"remote":14,"employmentType":69,"department":17,"content_html":70,"content_text":71,"years":20,"createdAt":72,"updatedAtISO":73,"postedAtISO":74,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":54,"schema":75},"1f59543c164dc2159e63750b847fba77cb3611f01b334befd8d9820ad7fb412c","senior-human-data-operations-partner-research-at-prolific-cdcccbeecc","Senior Human Data Operations Partner, Research",[16],"\u003Ch1>Senior Human Data Operations Partner, Research\u003C/h1>\n\u003Cp>Team: Human Data\u003C/p>\n\n\u003Cp>\u003Cem> Prolific\u003C/em>\u003C/p>\n\u003Cp>Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.\u003C/p>\n\n\u003Cp>\u003Cem>The role\u003C/em>\u003C/p>\n\u003Cp>As a Senior Human Data Operations Partner (Research), you will own the operational success of complex and high-value research customer projects, while also helping shape the long-term capability of Prolific’s Research participant supply.\u003C/p>\n\u003Cp>This role combines hands-on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence.Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross-functionally to build scalable solutions.\u003C/p>\n\u003Cp>Success in this role means improving time-to-data, fill rates, and customer outcomes - while strengthening the long-term foundations of Prolific’s Research vertical.\u003C/p>\n\n\u003Cp>\u003Cem>What you’ll be doing in the role \u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as a key resource for client-specific Research customer teams, acting as the primary point of contact for participant-related operations.\u003C/li>\n\u003Cli>Support bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables.\u003C/li>\n\u003Cli>Partner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards.\u003C/li>\n\u003Cli>Develop detailed project plans, workflows, and enablement materials to support efficient delivery.\u003C/li>\n\u003Cli>Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands.\u003C/li>\n\u003Cli>Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.\u003C/li>\n\u003Cli>Monitor participant engagement and quality metrics, using insights to drive improvements.\u003C/li>\n\u003Cli>Contribute to upskilling programmes and certification processes for participants involved in complex Research tasks.\u003C/li>\n\u003Cli>Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives.\u003C/li>\n\u003Cli>Collaborate with product managers to transform manual processes into scalable, technology-driven solutions.\u003C/li>\n\u003Cli>Act as a conduit between delivery teams and operational functions to ensure seamless project execution.\u003C/li>\n\u003Cli>Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption.\u003C/li>\n\u003Cli>Develop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities.\u003C/li>\n\u003Cli>Contribute to roadmap discussions related to Research supply strategy and long-term vertical growth.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>What you’ll bring to the role\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in operations, ideally in marketplace or platform environments.\u003C/li>\n\u003Cli>Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.\u003C/li>\n\u003Cli>Strong project management skills, with attention to detail and operational execution.\u003C/li>\n\u003Cli>Experience in implementing and optimising processes to improve efficiency and scalability.\u003C/li>\n\u003Cli>Proficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot.\u003C/li>\n\u003Cli>Exceptional communication and documentation skills, with a track record of stakeholder enablement.\u003C/li>\n\u003Cli>Confidence with data analysis and operational metrics to support decision-making and continuous improvement\u003C/li>\n\u003Cli>Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms.\u003C/li>\n\u003Cli>Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation.\u003C/li>\n\u003Cli>\u003Cspan>Understanding of Prolific’s platform and its role in delivering high-quality human data for AI research\u003C/span>.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Why Prolific is a great place to work\u003C/em>\u003C/p>\n\u003Cp>We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\u003C/p>\n\u003Cp>We believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\u003C/p>\n\u003Cp>Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\u003C/p>\n\n\u003Cp>\u003Cem>Links to more information on Prolific\u003C/em>\u003C/p>\n\u003Cp>Benefits \u003C/p>\n\u003Cp>External Handbook \u003C/p>\n\u003Cp>Website \u003C/p>\n\u003Cp>Youtube \u003C/p>\n\n\u003Cp>\u003Cem>Privacy Statement\u003C/em>\u003C/p>\n\u003Cp>By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.\u003C/p>","Senior Human Data Operations Partner, Research\nTeam: Human Data\n\n Prolific\nProlific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.\n\nThe role\nAs a Senior Human Data Operations Partner (Research), you will own the operational success of complex and high-value research customer projects, while also helping shape the long-term capability of Prolific’s Research participant supply.\nThis role combines hands-on delivery with strategic development. You will lead bespoke and technically demanding research engagements - spanning academic studies, product testing, user interviews, and B2B/B2C market research - ensuring feasibility, quality, and execution excellence.Alongside customer ownership, you will identify structural gaps and growth opportunities in our Research supply (i.e. niche professional segments, international expansion) and partner cross-functionally to build scalable solutions.\nSuccess in this role means improving time-to-data, fill rates, and customer outcomes - while strengthening the long-term foundations of Prolific’s Research vertical.\n\nWhat you’ll be doing in the role \n\nServe as a key resource for client-specific Research customer teams, acting as the primary point of contact for participant-related operations.\nSupport bespoke client projects by managing participant acquisition, onboarding, verification, and activation processes to meet deliverables.\nPartner with the Head of Human Data Operations to address gaps in participant supply, ensuring alignment with customer requirements and quality standards.\nDevelop detailed project plans, workflows, and enablement materials to support efficient delivery.\nMaintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands.\nContinuously optimise participant onboarding and activation funnels to enhance retention and task performance.\nMonitor participant engagement and quality metrics, using insights to drive improvements.\nContribute to upskilling programmes and certification processes for participants involved in complex Research tasks.\nWork closely with product, data, science, and customer success teams to align operational priorities with strategic objectives.\nCollaborate with product managers to transform manual processes into scalable, technology-driven solutions.\nAct as a conduit between delivery teams and operational functions to ensure seamless project execution.\nDocument and communicate operational changes to stakeholders across the business, ensuring smooth adoption.\nDevelop playbooks and documentation that turn reactive customer requests into repeatable operational capabilities.\nContribute to roadmap discussions related to Research supply strategy and long-term vertical growth.\n\nWhat you’ll bring to the role\n\nExperience in operations, ideally in marketplace or platform environments.\nDemonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.\nStrong project management skills, with attention to detail and operational execution.\nExperience in implementing and optimising processes to improve efficiency and scalability.\nProficiency in operational tools and systems such as Metabase, Zapier, Asana, and HubSpot.\nExceptional communication and documentation skills, with a track record of stakeholder enablement.\nConfidence with data analysis and operational metrics to support decision-making and continuous improvement\nFamiliarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms.\nExperience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation.\nUnderstanding of Prolific’s platform and its role in delivering high-quality human data for AI research.\n\n\nWhy Prolific is a great place to work\nWe've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.\nWe believe that the next leap in AI capabilities won't come solely from scaling existing models but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation—one that reflects the breadth and the best of humanity.\nWorking for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.\n\nLinks to more information on Prolific\nBenefits \nExternal Handbook \nWebsite \nYoutube \n\nPrivacy Statement\nBy submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.",1771932920000,"2026-02-24 12:36:41","2026-02-18T18:27:49.000Z",{"jsonldValid":14,"jsonld":26},{"id":77,"slug":78,"title":79,"companyname":80,"companylogo":81,"companyTagline":82,"companyIndustry":83,"city":59,"country":13,"remote":14,"employmentType":84,"department":85,"content_html":86,"content_text":87,"years":20,"createdAt":88,"updatedAtISO":89,"postedAtISO":90,"hasSalary":14,"salaryMin":91,"salaryMax":92,"currency":24,"schema":93},"d7dbfa80481d344937c55262295b43d640a680fd079e6645c38c02fd182edbe4","crm-coordinator-at-flowcode-db8d6126bb","CRM Coordinator","Flowcode","https://logo.clearbit.com/flowcode.com","The #1 trusted QR provider for instant conversions and real-time data.","Technology, Information and Media",[16],"Marketing","\u003Ch2>\u003Cstrong>CRM Coordinator (HubSpot)\u003C/strong>\u003C/h2>\n\u003Cp>Location: Soho, NYC (Onsite). 4-5 days a week. \u003C/p>\n\u003Ch3>\u003Cstrong>About Flowcode\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\u003C/p>\n\u003Cp>Our mission is simple: instantly connect fans to brands IRL.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is seeking a \u003Cstrong>CRM Coordinator \u003C/strong>to support and optimize the systems, data, and workflows that power our go-to-market teams.\u003C/p>\n\u003Cp>This is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\u003C/p>\n\u003Cp>You maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\u003C/p>\n\u003Cp>Over time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>You own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\u003C/li>\n\u003Cli>Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\u003C/li>\n\u003Cli>Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\u003C/li>\n\u003Cli>Build and maintain basic reports and dashboards in HubSpot and Looker\u003C/li>\n\u003Cli>Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance\u003C/li>\n\u003Cli>Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\u003C/li>\n\u003Cli>Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–2 years of experience in CRM administration, analytics, or revenue operations\u003C/li>\n\u003Cli>Hands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\u003C/li>\n\u003Cli>Strong attention to detail and interest in working with data and systems\u003C/li>\n\u003Cli>Experience with Excel/Google Sheets\u003C/li>\n\u003Cli>Familiarity with SQL or willingness to learn\u003C/li>\n\u003Cli>Interest in analytics tools (Looker, Tableau, etc.) is a plus\u003C/li>\n\u003Cli>Strong communication skills and ability to work across teams\u003C/li>\n\u003Cli>Highly organized, proactive, and eager to learn in a fast-paced environment\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Can Expect\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Compensation:\u003C/strong> Competitive salary $75-90k and equity options.\u003Cbr>\u003Cstrong>Benefits:\u003C/strong> Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.\u003Cbr>\u003Cstrong>Work Environment:\u003C/strong> Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\u003C/p>\n\u003Cp>Flowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.\u003C/p>","CRM Coordinator (HubSpot)\nLocation: Soho, NYC (Onsite). 4-5 days a week. \nAbout Flowcode\nFlowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\nOur mission is simple: instantly connect fans to brands IRL.\nThe Role\nFlowcode is seeking a CRM Coordinator to support and optimize the systems, data, and workflows that power our go-to-market teams.\nThis is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\nYou maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\nOver time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\nWhat You’ll Do\n\nYou own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\nSupport Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\nHelp improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\nBuild and maintain basic reports and dashboards in HubSpot and Looker\nAssist with pulling and analyzing data related to customer growth, retention, and pipeline performance\nSupport the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\nPartner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\n\nWhat We’re Looking For\n\n1–2 years of experience in CRM administration, analytics, or revenue operations\nHands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\nStrong attention to detail and interest in working with data and systems\nExperience with Excel/Google Sheets\nFamiliarity with SQL or willingness to learn\nInterest in analytics tools (Looker, Tableau, etc.) is a plus\nStrong communication skills and ability to work across teams\nHighly organized, proactive, and eager to learn in a fast-paced environment\n\nWhat You Can Expect\nCompensation: Competitive salary $75-90k and equity options.Benefits: Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.Work Environment: Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\nFlowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.",1776871887000,"2026-04-22 17:32:16","2026-04-17T15:06:04.000Z",75,90000,{"jsonldValid":14,"jsonld":26},{"id":95,"slug":96,"title":97,"companyname":80,"companylogo":81,"companyTagline":82,"companyIndustry":83,"city":59,"country":13,"remote":14,"employmentType":98,"department":99,"content_html":100,"content_text":101,"years":20,"createdAt":88,"updatedAtISO":89,"postedAtISO":102,"hasSalary":14,"salaryMin":103,"salaryMax":104,"currency":24,"schema":105},"1b1b361dcffb72310a4fe9e86eb6c4917df83628cac2b829d653898e3a2ca137","customer-success-manager-at-flowcode-70385ec475","Customer Success Manager",[16],"Customer Success","\u003Ch1>\u003Cstrong>Customer Success Manager | Media + Agency Flowcode\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/h1>\n\u003Cp>\u003Cem>This role is based in Soho, New York City and expected to be in office 4 days a week. \u003C/em>\u003C/p>\n\u003Ch2>\u003Cstrong>Flowcode\u003C/strong>\u003C/h2>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in media) trust Flowcode to turn physical moments into digital actions, fast.\u003C/p>\n\u003Ch2>\u003Cstrong>The Role: Media + Agency Customer Success Manager\u003C/strong>\u003C/h2>\n\u003Cp>We're hiring a CSM focused on our media + agency vertical, supporting clients like NBCU, Paramount, Hearst, Disney, and Publicis. You'll own relationships with national broadcasters, TV networks, media groups, and agencies – driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.\u003C/p>\n\u003Ch3>\u003Cstrong>You'll thrive in this role if you:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Have 4-8 years in client success, partnerships, or strategy at a media company, network, or agency\u003C/li>\n\u003Cli>Understand the media and advertising ecosystem – broadcast, digital, ad ops, martech, measurement\u003C/li>\n\u003Cli>Know the ICP and executive org maps at the top holding companies like Comcast, Disney, Warner Bros. Discovery, Paramount, Fox and can navigate from an individual champion to the right budget owner fast\u003C/li>\n\u003Cli>Can confidently connect Flowcode to media KPIs: attribution, engagement, tune-in, reach\u003C/li>\n\u003Cli>Spot churn signals early and act - you've turned at-risk accounts into renewals and have the receipts\u003C/li>\n\u003Cli>Move fast on account challenges. You are highly proactive, resourceful, and sharp under pressure\u003C/li>\n\u003Cli>Can synthesize complex client challenges into clear executive narratives and recommendations\u003C/li>\n\u003Cli>Take ownership of your accounts and beyond to improve systems, processes, or team performance\u003C/li>\n\u003Cli>Know how to uncover expansion with new campaign use cases, cross-functional champions, budget pockets\u003C/li>\n\u003Cli>Build trust across agency and media orgs: programming, marketing, ad sales, data teams, and operations\u003C/li>\n\u003Cli>Have experience coordinating platform migrations or complex onboarding alongside implementation teams\u003C/li>\n\u003Cli>Are comfortable in Hubspot (or can ramp fast) and use systems to scale client engagement\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You'll Own:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>NRR targets across your portfolio: \u003C/strong>drive usage, adoption, renewal, and expansion. You own the number of your portfolio.\u003C/li>\n\u003Cli>\u003Cstrong>Health score monitoring: \u003C/strong>proactively flag at-risk signals, build recovery plans, and move before accounts slip.\u003C/li>\n\u003Cli>\u003Cstrong>Executive engagement, Strategic QBRs, Campaign Reviews:\u003C/strong> to multi-thread across client teams and build relationships with executives, budget holders, and senior stakeholders\u003C/li>\n\u003Cli>\u003Cstrong>Risk mitigation and problem-solving: \u003C/strong>turn insights into action fast, you don't wait for escalation.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional influence: \u003C/strong>drive alignment across Sales, Product and GTM to unlock product growth and services opportunities to drive revenue\u003C/li>\n\u003Cli>\u003Cstrong>Platform migration coordination: \u003C/strong>manage client-side timelines, expectations, and cross-functional dependencies alongside our implementation team.\u003C/li>\n\u003Cli>\u003Cstrong>Sales partnership: \u003C/strong>identify and close upsell opportunities.\u003C/li>\n\u003Cli>\u003Cstrong>Workflow alignment: \u003C/strong>build rhythms that match media buying cycles, flight dates, and campaign refreshes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>NYC presence: deepen media relationships by showing up on-site, at events, and as a strategic partner.\u003C/strong>\u003C/p>\n\u003Ch3>\u003Cstrong>Requirements:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>4-8 years in media-focused CSM, Account Management, or similar roles\u003C/li>\n\u003Cli>Proven track record managing at-risk accounts, driving renewals, and hitting NRR targets\u003C/li>\n\u003Cli>Proven success working with media brands, ideally in TV or digital broadcast environments\u003C/li>\n\u003Cli>Experience managing platform migrations or complex product transitions for enterprise clients\u003C/li>\n\u003Cli>Strong understanding of attribution, analytics, and media KPIs\u003C/li>\n\u003Cli>Experience using CRM and CS platforms like HubSpot and health score tooling experience is a major plus\u003C/li>\n\u003Cli>Clear, concise communicator, comfortable presenting to senior stakeholders and comfortable pushing back when needed\u003C/li>\n\u003Cli>Ability to operate independently and deliver in a fast-paced, high-growth startup\u003C/li>\n\u003C/ul>\n\n\u003Cp>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u003C/p>\n\u003Cp>A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $105-125k OTE plus equity. \u003C/p>","Customer Success Manager | Media + Agency Flowcode\nThis role is based in Soho, New York City and expected to be in office 4 days a week. \nFlowcode\nFlowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in media) trust Flowcode to turn physical moments into digital actions, fast.\nThe Role: Media + Agency Customer Success Manager\nWe're hiring a CSM focused on our media + agency vertical, supporting clients like NBCU, Paramount, Hearst, Disney, and Publicis. You'll own relationships with national broadcasters, TV networks, media groups, and agencies – driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.\nYou'll thrive in this role if you:\n\nHave 4-8 years in client success, partnerships, or strategy at a media company, network, or agency\nUnderstand the media and advertising ecosystem – broadcast, digital, ad ops, martech, measurement\nKnow the ICP and executive org maps at the top holding companies like Comcast, Disney, Warner Bros. Discovery, Paramount, Fox and can navigate from an individual champion to the right budget owner fast\nCan confidently connect Flowcode to media KPIs: attribution, engagement, tune-in, reach\nSpot churn signals early and act - you've turned at-risk accounts into renewals and have the receipts\nMove fast on account challenges. You are highly proactive, resourceful, and sharp under pressure\nCan synthesize complex client challenges into clear executive narratives and recommendations\nTake ownership of your accounts and beyond to improve systems, processes, or team performance\nKnow how to uncover expansion with new campaign use cases, cross-functional champions, budget pockets\nBuild trust across agency and media orgs: programming, marketing, ad sales, data teams, and operations\nHave experience coordinating platform migrations or complex onboarding alongside implementation teams\nAre comfortable in Hubspot (or can ramp fast) and use systems to scale client engagement\n\nWhat You'll Own:\n\nNRR targets across your portfolio: drive usage, adoption, renewal, and expansion. You own the number of your portfolio.\nHealth score monitoring: proactively flag at-risk signals, build recovery plans, and move before accounts slip.\nExecutive engagement, Strategic QBRs, Campaign Reviews: to multi-thread across client teams and build relationships with executives, budget holders, and senior stakeholders\nRisk mitigation and problem-solving: turn insights into action fast, you don't wait for escalation.\nCross-functional influence: drive alignment across Sales, Product and GTM to unlock product growth and services opportunities to drive revenue\nPlatform migration coordination: manage client-side timelines, expectations, and cross-functional dependencies alongside our implementation team.\nSales partnership: identify and close upsell opportunities.\nWorkflow alignment: build rhythms that match media buying cycles, flight dates, and campaign refreshes.\n\nNYC presence: deepen media relationships by showing up on-site, at events, and as a strategic partner.\nRequirements:\n\n4-8 years in media-focused CSM, Account Management, or similar roles\nProven track record managing at-risk accounts, driving renewals, and hitting NRR targets\nProven success working with media brands, ideally in TV or digital broadcast environments\nExperience managing platform migrations or complex product transitions for enterprise clients\nStrong understanding of attribution, analytics, and media KPIs\nExperience using CRM and CS platforms like HubSpot and health score tooling experience is a major plus\nClear, concise communicator, comfortable presenting to senior stakeholders and comfortable pushing back when needed\nAbility to operate independently and deliver in a fast-paced, high-growth startup\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nA successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $105-125k OTE plus equity.","2026-04-21T20:57:53.000Z",105,125000,{"jsonldValid":14,"jsonld":26},1776907054463]