[{"data":1,"prerenderedAt":112},["ShallowReactive",2],{"$f0amCCWFVOg4yGkfPlSQC8m9y6AU--tgya2e7ZCEUgHo":3,"$fjPzHK1VbbCwRhWeEPHzEtyzJU51gUohSQoLuS1r4ix4":27},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":25},"5b595cfc4f40b5d55bbae8d3ffcfea326d2d1ad11ae52efe48888c54795c4541","revenue-operations-manager-at-evismarttm-ebf2f7d4ed","Revenue Operations Manager","EviSmart™","https://logo.clearbit.com/evismart.com","The world's leading AI-Powered Dental Workflow Automation and Dental CAD Design outsourcing company","Software Development","Vancouver","Canada",false,[16],"Contract","Operations","\u003Ch1>\u003Cstrong>Revenue Operations Manager\u003C/strong>\u003C/h1>\n\u003Cp>\u003Cstrong>EviSmart\u003C/strong> · Vancouver, BC (In-Office) · Reports to CEO\u003C/p>\n\u003Ch2>\u003Cstrong>About EviSmart\u003C/strong>\u003C/h2>\n\u003Cp>EviSmart is a fast-growing B2B SaaS company building workflow automation software for dental and medical practices. With proven product-market fit, strong retention, and a clear path to scale, we're entering the most important growth phase in the company's history.\u003C/p>\n\u003Ch2>\u003Cstrong>About the Role\u003C/strong>\u003C/h2>\n\u003Cp>Build-from-scratch mandate across Marketing Ops, Sales Ops, Success Ops, and BizOps. You will architect the systems, processes, and playbooks that power EviSmart's next stage of growth — reporting directly to the CEO and partnering across Sales, Marketing, CS, Finance, Product, and Engineering. \u003Cstrong>\u003Cem>This is an operator-builder role\u003C/em>\u003C/strong>.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Own\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Marketing Operations\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Define lead, MQL, SQL, opportunity, and customer in HubSpot — with source, owner, and stage traceable on every record\u003C/li>\n\u003Cli>Instrument the funnel end-to-end: volume, conversion, velocity, and cost from ad impression to closed-won\u003C/li>\n\u003Cli>Own HubSpot Marketing Hub: lead scoring, routing, nurture workflows, form logic, UTM governance, and the handoff to Sales Hub\u003C/li>\n\u003Cli>Stand up the attribution model and deliver spend-to-pipeline-to-closed-won reporting by channel, campaign, and segment\u003C/li>\n\u003Cli>Operationalize the ICP as account-level flags in HubSpot and enforce continuous data hygiene (dedup, standardization, enrichment)\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Sales Operations\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Establish a single source of truth for revenue data — reconciling HubSpot, billing, and finance into one authoritative view of ARR and pipeline\u003C/li>\n\u003Cli>Build a forecast the CEO and CFO trust: weekly cadence, stage-exit criteria, commit/best-case/pipeline methodology — tightening accuracy from ±30% to ±10%\u003C/li>\n\u003Cli>Design EviSmart's first real quota, territory, and compensation plan, tied to capacity and ICP\u003C/li>\n\u003Cli>Document the sales process, configure HubSpot to enforce stage discipline, and own the revenue tech stack (Sales Hub, engagement, conversation intelligence)\u003C/li>\n\u003Cli>Run the deal desk and define the core revenue metrics and reporting cadence for weekly ops, monthly leadership, and quarterly board reviews\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Customer Success Operations\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Build the customer health score and early warning system across usage, engagement, support, NPS/CSAT, sponsorship, payment, and contract signals\u003C/li>\n\u003Cli>Own the renewal forecast in parallel to the sales forecast: pipeline by quarter, at-risk deals, gross retention commit, expansion pipeline\u003C/li>\n\u003Cli>Design the CS operating model: segmentation, coverage, book size, and ARR-per-CSM ratios\u003C/li>\n\u003Cli>Design the onboarding and time-to-value process; measure, report, and enforce it\u003C/li>\n\u003Cli>Define and report retention metrics (GRR, NRR, logo retention, expansion, churn, TTV) and own the Success tech stack and its integrations\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>BizOps & Engineering Partnership\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Own HubSpot as a platform: data model, objects, validation rules, automation, permissions, and sandbox/release management\u003C/li>\n\u003Cli>Design and own the integration architecture across HubSpot, billing, product, finance, CS platform, and the data warehouse\u003C/li>\n\u003Cli>Stand up the modern data stack and partner with Engineering on event instrumentation and data contracts\u003C/li>\n\u003Cli>Build and maintain the core business logic layer: ARR, MRR movements, pipeline, health score, territory, quota attainment, commissions inputs\u003C/li>\n\u003Cli>Resolve the identity and account hierarchy problem across systems and install change management for all revenue-system changes\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You'll Bring\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Required\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5–8 years in Revenue Operations, Sales Operations, or adjacent BizOps/GTM Strategy at a B2B SaaS company\u003C/li>\n\u003Cli>Experience at the $10M–$50M ARR stage, ideally as a founding or early RevOps hire\u003C/li>\n\u003Cli>Deep, hands-on HubSpot expertise (Sales, Marketing, Service, Operations Hub) — builder-level, not user-level\u003C/li>\n\u003Cli>Proven ownership of a forecast: methodology, cadence, accuracy, finance partnership\u003C/li>\n\u003Cli>Track record designing quota, territory, and compensation plans\u003C/li>\n\u003Cli>SQL fluency and comfort in a modern data stack (warehouse + dbt + BI)\u003C/li>\n\u003Cli>Partnership experience with Engineering on instrumentation and integrations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Founding or first-RevOps-hire background\u003C/li>\n\u003Cli>Healthcare, dental, or regulated-industry SaaS\u003C/li>\n\u003Cli>Vertical SaaS go-to-market experience\u003C/li>\n\u003Cli>SOC 2 or compliance-adjacent exposure\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>How You Work\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Builder's instinct — ship in weeks, iterate; don't design for six months\u003C/li>\n\u003Cli>Operator's discipline — document, sequence, close loops\u003C/li>\n\u003Cli>Strategic range — boardroom to HubSpot workflow without losing the thread\u003C/li>\n\u003Cli>Bias to clarity — write down definitions, decide authoritative systems\u003C/li>\n\u003Cli>Low-ego partnership — credibility with Engineering, Finance, and GTM leadership\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What Success Looks Like\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Forecast accuracy tightens from ±30% to ±10% within three quarters\u003C/li>\n\u003Cli>A single, trusted ARR number used by Finance, the CEO, and the board\u003C/li>\n\u003Cli>A HubSpot instance that enforces process and holds clean pipeline data\u003C/li>\n\u003Cli>A health score CSMs use weekly and a renewal forecast leadership trusts\u003C/li>\n\u003Cli>A defensible attribution view that ends the \"where is pipeline coming from\" debate\u003C/li>\n\u003Cli>GTM leadership making capacity, coverage, and investment decisions with confidence\u003C/li>\n\u003C/ul>","Revenue Operations Manager\nEviSmart · Vancouver, BC (In-Office) · Reports to CEO\nAbout EviSmart\nEviSmart is a fast-growing B2B SaaS company building workflow automation software for dental and medical practices. With proven product-market fit, strong retention, and a clear path to scale, we're entering the most important growth phase in the company's history.\nAbout the Role\nBuild-from-scratch mandate across Marketing Ops, Sales Ops, Success Ops, and BizOps. You will architect the systems, processes, and playbooks that power EviSmart's next stage of growth — reporting directly to the CEO and partnering across Sales, Marketing, CS, Finance, Product, and Engineering. This is an operator-builder role.\nWhat You'll Own\nMarketing Operations\n\nDefine lead, MQL, SQL, opportunity, and customer in HubSpot — with source, owner, and stage traceable on every record\nInstrument the funnel end-to-end: volume, conversion, velocity, and cost from ad impression to closed-won\nOwn HubSpot Marketing Hub: lead scoring, routing, nurture workflows, form logic, UTM governance, and the handoff to Sales Hub\nStand up the attribution model and deliver spend-to-pipeline-to-closed-won reporting by channel, campaign, and segment\nOperationalize the ICP as account-level flags in HubSpot and enforce continuous data hygiene (dedup, standardization, enrichment)\n\nSales Operations\n\nEstablish a single source of truth for revenue data — reconciling HubSpot, billing, and finance into one authoritative view of ARR and pipeline\nBuild a forecast the CEO and CFO trust: weekly cadence, stage-exit criteria, commit/best-case/pipeline methodology — tightening accuracy from ±30% to ±10%\nDesign EviSmart's first real quota, territory, and compensation plan, tied to capacity and ICP\nDocument the sales process, configure HubSpot to enforce stage discipline, and own the revenue tech stack (Sales Hub, engagement, conversation intelligence)\nRun the deal desk and define the core revenue metrics and reporting cadence for weekly ops, monthly leadership, and quarterly board reviews\n\nCustomer Success Operations\n\nBuild the customer health score and early warning system across usage, engagement, support, NPS/CSAT, sponsorship, payment, and contract signals\nOwn the renewal forecast in parallel to the sales forecast: pipeline by quarter, at-risk deals, gross retention commit, expansion pipeline\nDesign the CS operating model: segmentation, coverage, book size, and ARR-per-CSM ratios\nDesign the onboarding and time-to-value process; measure, report, and enforce it\nDefine and report retention metrics (GRR, NRR, logo retention, expansion, churn, TTV) and own the Success tech stack and its integrations\n\nBizOps & Engineering Partnership\n\nOwn HubSpot as a platform: data model, objects, validation rules, automation, permissions, and sandbox/release management\nDesign and own the integration architecture across HubSpot, billing, product, finance, CS platform, and the data warehouse\nStand up the modern data stack and partner with Engineering on event instrumentation and data contracts\nBuild and maintain the core business logic layer: ARR, MRR movements, pipeline, health score, territory, quota attainment, commissions inputs\nResolve the identity and account hierarchy problem across systems and install change management for all revenue-system changes\n\nWhat You'll Bring\nRequired\n\n5–8 years in Revenue Operations, Sales Operations, or adjacent BizOps/GTM Strategy at a B2B SaaS company\nExperience at the $10M–$50M ARR stage, ideally as a founding or early RevOps hire\nDeep, hands-on HubSpot expertise (Sales, Marketing, Service, Operations Hub) — builder-level, not user-level\nProven ownership of a forecast: methodology, cadence, accuracy, finance partnership\nTrack record designing quota, territory, and compensation plans\nSQL fluency and comfort in a modern data stack (warehouse + dbt + BI)\nPartnership experience with Engineering on instrumentation and integrations\n\nNice to Have\n\nFounding or first-RevOps-hire background\nHealthcare, dental, or regulated-industry SaaS\nVertical SaaS go-to-market experience\nSOC 2 or compliance-adjacent exposure\n\nHow You Work\n\nBuilder's instinct — ship in weeks, iterate; don't design for six months\nOperator's discipline — document, sequence, close loops\nStrategic range — boardroom to HubSpot workflow without losing the thread\nBias to clarity — write down definitions, decide authoritative systems\nLow-ego partnership — credibility with Engineering, Finance, and GTM leadership\n\nWhat Success Looks Like\n\nForecast accuracy tightens from ±30% to ±10% within three quarters\nA single, trusted ARR number used by Finance, the CEO, and the board\nA HubSpot instance that enforces process and holds clean pipeline data\nA health score CSMs use weekly and a renewal forecast leadership trusts\nA defensible attribution view that ends the \"where is pipeline coming from\" debate\nGTM leadership making capacity, coverage, and investment decisions with confidence",0,1777022733000,"2026-04-24 11:26:15","2026-04-22T22:31:54.000Z","CAD",{"jsonldValid":14,"jsonld":26},"",{"jobs":28},[29,41,55,72,89,97],{"id":30,"slug":31,"title":32,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":33,"department":34,"content_html":35,"content_text":36,"years":20,"createdAt":37,"updatedAtISO":38,"postedAtISO":39,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":24,"schema":40},"19dbec9182e541de95f3e48b43f252acb1b7a955367a80713a4b98b28a49ddcf","lead-customer-success-at-evismarttm-e10105798f","Lead, Customer Success",[16],"Customer Success","\u003Ch2>About EviSmart\u003C/h2>\n\u003Cp>EviSmart is the operating system for dental laboratories — delivering CAD Design Services, Lab Management Software, and Workflow Automation to thousands of customers across 28 countries.\u003C/p>\n\u003Ch2>About the Role\u003C/h2>\n\u003Cp>We're hiring a \u003Cstrong>function-founding Customer Success leader\u003C/strong> to own the entire post-sales experience and build CS into a true revenue engine. This is a builder role — you'll design the playbooks, prove them yourself, then scale the team to run them.\u003C/p>\n\u003Cp>\u003Cstrong>Your mandate:\u003C/strong> Transform a support-focused CS function into a revenue-driving organization, dramatically improving Net Revenue Retention.\u003C/p>\n\u003Ch2>What You'll Do\u003C/h2>\n\u003Cp>\u003Cstrong>Drive Expansion Revenue\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build and execute cross-sell and upsell playbooks across our product suite\u003C/li>\n\u003Cli>Identify expansion triggers using usage data, workflow signals, and predictive analytics\u003C/li>\n\u003Cli>Transform QBRs from check-ins into strategic growth conversations\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Own Retention\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build customer health scoring from scratch — define inputs, weight signals, create actionable risk tiers\u003C/li>\n\u003Cli>Develop intervention and save playbooks for at-risk accounts\u003C/li>\n\u003Cli>Monitor contraction indicators and drive proactive re-engagement\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Optimize Onboarding\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Define \"Time to First Value\" metrics for each product line\u003C/li>\n\u003Cli>Build segmented onboarding journeys for enterprise, SMB, and practice segments\u003C/li>\n\u003Cli>Establish Sales-to-CS handoff processes that set customers up for long-term success\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Build & Lead the Team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design the CSM org from scratch: Strategic, Growth, and Scale segments with quota accountability\u003C/li>\n\u003Cli>Lead CS, Support, and Technical Integration across global offices\u003C/li>\n\u003Cli>Run weekly pipeline reviews with the same rigor as a sales org\u003C/li>\n\u003Cli>Be the first CSM if needed — carry accounts yourself to prove the model\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Enforce Execution Standards\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Develop playbooks for all post-sales motions and roll them out with structured training and certification\u003C/li>\n\u003Cli>Measure effectiveness, iterate quickly, and hold people accountable\u003C/li>\n\u003Cli>Partner cross-functionally with RevOps, Product, Engineering, Marketing, and Sales\u003C/li>\n\u003C/ul>\n\u003Ch2>Requirements\u003C/h2>\n\u003Cp>\u003Cstrong>Must Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5–7+ years managing CSM organizations with direct reports in B2B SaaS\u003C/li>\n\u003Cli>Proven NRR/GRR improvement track record with specific, quantifiable results\u003C/li>\n\u003Cli>Experience building health scoring and trigger-based expansion programs from scratch\u003C/li>\n\u003Cli>Have carried quota yourself or managed quota-carrying CSMs\u003C/li>\n\u003Cli>HubSpot CRM proficiency (hands-on)\u003C/li>\n\u003Cli>Track record of developing playbooks AND enforcing them with commercial rigor\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience scaling through hypergrowth at a previous company\u003C/li>\n\u003Cli>Multi-product or services + SaaS hybrid experience\u003C/li>\n\u003Cli>Vertical SaaS experience (dental, healthcare, manufacturing, or similar)\u003C/li>\n\u003C/ul>\n\u003Ch2>Leadership Attributes\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lead from the front\u003C/strong> — never ask your team to do what you haven't done yourself\u003C/li>\n\u003Cli>\u003Cstrong>Courageous\u003C/strong> — have hard conversations, give direct feedback, make tough calls\u003C/li>\n\u003Cli>\u003Cstrong>Disciplined\u003C/strong> — follow through relentlessly, hold yourself and others to high standards\u003C/li>\n\u003Cli>\u003Cstrong>Commercially oriented\u003C/strong> — CS is a revenue function, not a cost center\u003C/li>\n\u003Cli>\u003Cstrong>Builder mentality\u003C/strong> — energized by creating from scratch, not overwhelmed by ambiguity\u003C/li>\n\u003C/ul>\n\u003Ch2>What We Offer\u003C/h2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Ownership\u003C/strong> — build Customer Success from the ground up\u003C/li>\n\u003Cli>\u003Cstrong>Impact\u003C/strong> — board-level priority with direct line to company growth\u003C/li>\n\u003Cli>\u003Cstrong>Global reach\u003C/strong> — lead teams across multiple international offices\u003C/li>\n\u003Cli>\u003Cstrong>Challenge\u003C/strong> — a unique services + software model across global markets\u003C/li>\n\u003Cli>\u003Cstrong>Support\u003C/strong> — strong partnership with RevOps, Product, Engineering, and the executive team\u003C/li>\n\u003C/ul>","About EviSmart\nEviSmart is the operating system for dental laboratories — delivering CAD Design Services, Lab Management Software, and Workflow Automation to thousands of customers across 28 countries.\nAbout the Role\nWe're hiring a function-founding Customer Success leader to own the entire post-sales experience and build CS into a true revenue engine. This is a builder role — you'll design the playbooks, prove them yourself, then scale the team to run them.\nYour mandate: Transform a support-focused CS function into a revenue-driving organization, dramatically improving Net Revenue Retention.\nWhat You'll Do\nDrive Expansion Revenue\n\nBuild and execute cross-sell and upsell playbooks across our product suite\nIdentify expansion triggers using usage data, workflow signals, and predictive analytics\nTransform QBRs from check-ins into strategic growth conversations\n\nOwn Retention\n\nBuild customer health scoring from scratch — define inputs, weight signals, create actionable risk tiers\nDevelop intervention and save playbooks for at-risk accounts\nMonitor contraction indicators and drive proactive re-engagement\n\nOptimize Onboarding\n\nDefine \"Time to First Value\" metrics for each product line\nBuild segmented onboarding journeys for enterprise, SMB, and practice segments\nEstablish Sales-to-CS handoff processes that set customers up for long-term success\n\nBuild & Lead the Team\n\nDesign the CSM org from scratch: Strategic, Growth, and Scale segments with quota accountability\nLead CS, Support, and Technical Integration across global offices\nRun weekly pipeline reviews with the same rigor as a sales org\nBe the first CSM if needed — carry accounts yourself to prove the model\n\nEnforce Execution Standards\n\nDevelop playbooks for all post-sales motions and roll them out with structured training and certification\nMeasure effectiveness, iterate quickly, and hold people accountable\nPartner cross-functionally with RevOps, Product, Engineering, Marketing, and Sales\n\nRequirements\nMust Have\n\n5–7+ years managing CSM organizations with direct reports in B2B SaaS\nProven NRR/GRR improvement track record with specific, quantifiable results\nExperience building health scoring and trigger-based expansion programs from scratch\nHave carried quota yourself or managed quota-carrying CSMs\nHubSpot CRM proficiency (hands-on)\nTrack record of developing playbooks AND enforcing them with commercial rigor\n\nPreferred\n\nExperience scaling through hypergrowth at a previous company\nMulti-product or services + SaaS hybrid experience\nVertical SaaS experience (dental, healthcare, manufacturing, or similar)\n\nLeadership Attributes\n\nLead from the front — never ask your team to do what you haven't done yourself\nCourageous — have hard conversations, give direct feedback, make tough calls\nDisciplined — follow through relentlessly, hold yourself and others to high standards\nCommercially oriented — CS is a revenue function, not a cost center\nBuilder mentality — energized by creating from scratch, not overwhelmed by ambiguity\n\nWhat We Offer\n\nOwnership — build Customer Success from the ground up\nImpact — board-level priority with direct line to company growth\nGlobal reach — lead teams across multiple international offices\nChallenge — a unique services + software model across global markets\nSupport — strong partnership with RevOps, Product, Engineering, and the executive team",1772134757000,"2026-02-26 20:39:49","2026-02-25T21:08:59.000Z",{"jsonldValid":14,"jsonld":26},{"id":42,"slug":43,"title":44,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":45,"country":46,"remote":14,"employmentType":47,"department":49,"content_html":50,"content_text":51,"years":20,"createdAt":37,"updatedAtISO":38,"postedAtISO":52,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":53,"schema":54},"55719525fb4a306af8fe0e4de3ca6423b4be17e5215c0fa3bca15d7aa1473d9e","sales-development-representative-at-evismarttm-180186f7d6","Sales Development Representative","Manila","Philippines",[48],"Full-time","Sales","\u003Cp>EviSmart – AI Workflow Automation for Dental Labs\u003C/p>\n\u003Cp>EviSmart is the AI-powered workflow automation platform helping dental laboratories eliminate manual processes, scale without adding headcount, and protect margins.\u003C/p>\n\u003Cp>We automate non-revenue generating tasks like:\u003C/p>\n\u003Cul>\n\u003Cli>IOS portal monitoring\u003C/li>\n\u003Cli>Manual case entry\u003C/li>\n\u003Cli>QC bottlenecks\u003C/li>\n\u003Cli>File transfers between systems\u003C/li>\n\u003Cli>CAD Design Services\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>We are hiring a driven, high-energy SDR whose primary mission is simple:\u003C/p>\n\u003Cp>\u003Cstrong>Book qualified workflow discovery calls for our Account Executives.\u003C/strong>\u003C/p>\n\u003Cp>You will prospect dental laboratories across North America, educate them on workflow automation, and create curiosity that leads to deep-dive discovery calls.\u003C/p>\n\u003Cp>You are not selling software.\u003C/p>\n\u003Cp>You are opening doors to operational transformation.\u003C/p>\n\n\u003Cp>\u003Cstrong>What You’ll Be Doing\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>High-volume outbound calling (“smile and dial” — and enjoy it)\u003C/li>\n\u003Cli>Personalized email & LinkedIn outreach\u003C/li>\n\u003Cli>Qualifying labs based on:\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Technician count\u003C/li>\n\u003Cli>Daily digital scan volume\u003C/li>\n\u003Cli>Workflow complexity\u003C/li>\n\u003Cli>Growth goals\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Using consultative openers (not robotic scripts)\u003C/li>\n\u003Cli>Creating curiosity around:\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Staffing challenges\u003C/li>\n\u003Cli>Production bottlenecks\u003C/li>\n\u003Cli>Manual data entry\u003C/li>\n\u003Cli>Scaling without headcount\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Booking discovery calls for Account Executives\u003C/li>\n\u003Cli>Logging detailed notes in HubSpot\u003C/li>\n\u003Cli>Hitting and exceeding weekly booked-meeting targets\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>What Success Looks Like\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Consistently books qualified discovery calls\u003C/li>\n\u003Cli>Asks intelligent workflow questions\u003C/li>\n\u003Cli>Creates urgency without being pushy\u003C/li>\n\u003Cli>Maintains strong activity levels daily\u003C/li>\n\u003Cli>Builds relationships, not just dials numbers\u003C/li>\n\u003Cli>Contributes to team pipeline growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must-Haves\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have heard the term \u003Cstrong>“Smile and Dial” — and enjoy it\u003C/strong>\u003C/li>\n\u003Cli>Love outbound calling\u003C/li>\n\u003Cli>Be a natural \u003Cstrong>relationship builder\u003C/strong>\u003C/li>\n\u003Cli>Be competitive and internally driven\u003C/li>\n\u003Cli>Be coachable\u003C/li>\n\u003Cli>Be a team player\u003C/li>\n\u003Cli>Be resilient — rejection does not rattle you\u003C/li>\n\u003Cli>Have strong written and verbal communication skills\u003C/li>\n\u003C/ul>\n\n\u003Cp>Bonus if you:\u003C/p>\n\u003Cul>\n\u003Cli>Have SaaS or dental industry experience\u003C/li>\n\u003Cli>Understand consultative selling\u003C/li>\n\u003Cli>Thrive in high-performance environments\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>The Ideal Personality\u003C/strong>\u003C/p>\n\u003Cp>You are:\u003C/p>\n\u003Cul>\n\u003Cli>Energetic and confident on the phone\u003C/li>\n\u003Cli>Curious and ask great follow-up questions\u003C/li>\n\u003Cli>Comfortable talking to owners, CEOs, and production managers\u003C/li>\n\u003Cli>Process-oriented but not robotic\u003C/li>\n\u003Cli>Motivated by targets and recognition\u003C/li>\n\u003Cli>Excited by being part of something early and growing\u003C/li>\n\u003C/ul>\n\u003Cp>You don’t wait to be told what to do.\u003C/p>\n\u003Cp>You create momentum.\u003C/p>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>KPIs & Performance Metrics\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Discovery Calls Booked per Month\u003C/li>\n\u003Cli>Call Volume\u003C/li>\n\u003Cli>Email Engagement\u003C/li>\n\u003Cli>Conversion Rate (Conversation → Meeting)\u003C/li>\n\u003Cli>CRM Hygiene & Documentation\u003C/li>\n\u003C/ul>\n\u003Cp>This role is measured by \u003Cstrong>meetings that convert into revenue.\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>Career Path\u003C/strong>\u003C/p>\n\u003Cp>Top-performing SDRs will have the opportunity to:\u003C/p>\n\u003Cul>\n\u003Cli>Move into Account Executive roles\u003C/li>\n\u003Cli>Transition into closing roles\u003C/li>\n\u003Cli>Take on team leadership positions\u003C/li>\n\u003Cli>Participate in expansion revenue plays\u003C/li>\n\u003Cli>We promote from within.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Compensation\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Base Salary + Commission\u003C/li>\n\u003Cli>Uncapped earning potential\u003C/li>\n\u003Cli>Performance bonuses for overachievement\u003C/li>\n\u003Cli>High performers will be compensated like high performers.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Why Join Now?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>AI is transforming the dental industry\u003C/li>\n\u003Cli>Labs are under staffing pressure\u003C/li>\n\u003Cli>Automation adoption is accelerating\u003C/li>\n\u003Cli>We have proven scripts, playbooks, and leadership\u003C/li>\n\u003Cli>You will work directly with the VP of Sales\u003C/li>\n\u003C/ul>\n\u003Cp>This is not a “smile and read a script” job.\u003C/p>\n\u003Cp>This is a build-the-future role.\u003C/p>","EviSmart – AI Workflow Automation for Dental Labs\nEviSmart is the AI-powered workflow automation platform helping dental laboratories eliminate manual processes, scale without adding headcount, and protect margins.\nWe automate non-revenue generating tasks like:\n\nIOS portal monitoring\nManual case entry\nQC bottlenecks\nFile transfers between systems\nCAD Design Services\n\n \nThe Role\nWe are hiring a driven, high-energy SDR whose primary mission is simple:\nBook qualified workflow discovery calls for our Account Executives.\nYou will prospect dental laboratories across North America, educate them on workflow automation, and create curiosity that leads to deep-dive discovery calls.\nYou are not selling software.\nYou are opening doors to operational transformation.\n\nWhat You’ll Be Doing\n\nHigh-volume outbound calling (“smile and dial” — and enjoy it)\nPersonalized email & LinkedIn outreach\nQualifying labs based on:\n\n\nTechnician count\nDaily digital scan volume\nWorkflow complexity\nGrowth goals\n\n\nUsing consultative openers (not robotic scripts)\nCreating curiosity around:\n\n\nStaffing challenges\nProduction bottlenecks\nManual data entry\nScaling without headcount\n\n\nBooking discovery calls for Account Executives\nLogging detailed notes in HubSpot\nHitting and exceeding weekly booked-meeting targets\n\n \nWhat Success Looks Like\n\nConsistently books qualified discovery calls\nAsks intelligent workflow questions\nCreates urgency without being pushy\nMaintains strong activity levels daily\nBuilds relationships, not just dials numbers\nContributes to team pipeline growth\n\n \nMust-Haves\n\nHave heard the term “Smile and Dial” — and enjoy it\nLove outbound calling\nBe a natural relationship builder\nBe competitive and internally driven\nBe coachable\nBe a team player\nBe resilient — rejection does not rattle you\nHave strong written and verbal communication skills\n\n\nBonus if you:\n\nHave SaaS or dental industry experience\nUnderstand consultative selling\nThrive in high-performance environments\n\n \nThe Ideal Personality\nYou are:\n\nEnergetic and confident on the phone\nCurious and ask great follow-up questions\nComfortable talking to owners, CEOs, and production managers\nProcess-oriented but not robotic\nMotivated by targets and recognition\nExcited by being part of something early and growing\n\nYou don’t wait to be told what to do.\nYou create momentum.\n \nKPIs & Performance Metrics\n\nDiscovery Calls Booked per Month\nCall Volume\nEmail Engagement\nConversion Rate (Conversation → Meeting)\nCRM Hygiene & Documentation\n\nThis role is measured by meetings that convert into revenue.\n\nCareer Path\nTop-performing SDRs will have the opportunity to:\n\nMove into Account Executive roles\nTransition into closing roles\nTake on team leadership positions\nParticipate in expansion revenue plays\nWe promote from within.\n\n \nCompensation\n\nBase Salary + Commission\nUncapped earning potential\nPerformance bonuses for overachievement\nHigh performers will be compensated like high performers.\n\n \nWhy Join Now?\n\nAI is transforming the dental industry\nLabs are under staffing pressure\nAutomation adoption is accelerating\nWe have proven scripts, playbooks, and leadership\nYou will work directly with the VP of Sales\n\nThis is not a “smile and read a script” job.\nThis is a build-the-future role.","2026-02-26T11:53:16.000Z","USD",{"jsonldValid":14,"jsonld":26},{"id":56,"slug":57,"title":58,"companyname":59,"companylogo":60,"companyTagline":61,"companyIndustry":62,"city":63,"country":63,"remote":14,"employmentType":64,"department":65,"content_html":66,"content_text":67,"years":20,"createdAt":68,"updatedAtISO":69,"postedAtISO":70,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":53,"schema":71},"5497eb3bf1976543e6360213e00a9643d701eac249cac3ac1cbf6a18a4b9dff2","automation-and-crm-systems-specialist-at-ai-acquisition-1950cc22d7","Automation & CRM Systems Specialist","AI Acquisition","https://logo.clearbit.com/aiarbitrageagency.com","We Help Entrepreneurs Build and Grow Successful AI Businesses","Business Consulting and Services","United States",[16],"Marketing","\u003Cp>\u003Cstrong>Job Title:\u003C/strong> Automation & CRM Systems Specialist\u003C/p>\u003Cp>\u003Cstrong>Location:\u003C/strong> Remote\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>The Opportunity\u003C/strong>\u003C/p>\u003Cp>We are hiring a high-performing Automation & CRM Systems Specialist. This is a specialized technical role responsible for architecting the entire funding-to-impact infrastructure for non-profit clients—organizations scaling their funding, outreach, and operational systems through automation.\u003C/p>\u003Cp>This role is ideal for technical systems builders who don’t just “manage CRMs,” but understand how to design and connect complex funding ecosystems (HubSpot, n8n, Zapier, Instantly, Candid, Grantable, Zeffy, Google Ad Grants, Looker Studio) to automate grant discovery, partnership development, donation flows, and impact reporting.\u003C/p>\u003Cp>You must understand both technical execution and funding logic to ensure the systems you build actually drive measurable outcomes across grant acquisition, donor engagement, and organizational growth.\u003C/p>\u003Cp>\u003Cstrong>Work Model\u003C/strong>\u003C/p>\u003Cp>Remote | Part Time / 6 Months Contract\u003C/p>\u003Cp>\u003Cstrong>What You’ll Own\u003C/strong>\u003C/p>\u003Cp>• \u003Cstrong>Build & Connect Funding Systems:\u003C/strong> Architect end-to-end nonprofit funding stacks including HubSpot CRM, automation workflows (n8n / Zapier), and integrations across Instantly, Zeffy, Google Ads, grant platforms, and reporting systems.\u003C/p>\u003Cp>• \u003Cstrong>Automate Funding Flow:\u003C/strong> Design and execute technical workflows that convert grant discovery, outreach, and donor engagement into structured funding pipelines and measurable revenue outcomes.\u003C/p>\u003Cp>• \u003Cstrong>System Optimization:\u003C/strong> Debug and optimize the entire technical ecosystem to ensure zero leakage across grant pipelines, outreach systems, and donation workflows.\u003C/p>\u003Cp>• \u003Cstrong>Technical Implementation:\u003C/strong> Deliver high-impact, ROI-focused system builds and demonstrations that translate funding strategies into functional automation systems for nonprofit leaders.\u003C/p>\u003Cp>• \u003Cstrong>CRM & Data Management:\u003C/strong> Ensure data flows correctly between CRM systems, outreach platforms, donation tools, and dashboards for accurate funding and performance reporting.\u003C/p>\u003Cp>• \u003Cstrong>Maintain System Health:\u003C/strong> Provide structured reporting on automation performance, workflow stability, and system uptime across all client environments.\u003C/p>\u003Cp>• \u003Cstrong>Partner with Client Success & Leadership:\u003C/strong> Work alongside consultants and leadership to translate funding strategies into functional, AI-powered technical systems across all four funding pillars.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\u003Cp>• 2–5+ years of proven experience in CRM systems, automation, RevOps, or systems implementation roles\u003C/p>\u003Cp> • Hands-on experience with HubSpot CRM (Free Tier or similar)\u003C/p>\u003Cp> • Strong experience building automation workflows using n8n and/or Zapier\u003C/p>\u003Cp> • Proven experience integrating multiple SaaS tools into unified operational systems\u003C/p>\u003Cp> • Experience working with marketing, outreach, or funding-related systems in fast-paced environments\u003C/p>\u003Cp> • Experience in nonprofit or mission-driven ecosystems is a strong advantage\u003C/p>\u003Cp>\u003Cstrong>Skills\u003C/strong>\u003C/p>\u003Cp>• Fluent English (A Must Have)\u003C/p>\u003Cp> • Technical Problem-Solver: Able to identify workflow breakdowns, integration issues, and system inefficiencies independently\u003C/p>\u003Cp> • Commercially Strong: Understands how systems impact funding outcomes, donor engagement, and organizational ROI\u003C/p>\u003Cp> • Systems Thinking: Able to manage multiple client environments and interconnected workflows without losing structure\u003C/p>\u003Cp> • Strong Documentation: Clear communication for SOPs, system handovers, and internal team alignment\u003C/p>\u003Cp> • Strong analytical ability using tools such as Google Looker Studio for KPI tracking and reporting\u003C/p>\u003Cp>\u003Cstrong>Mindset\u003C/strong>\u003C/p>\u003Cp>• Extreme Ownership: Takes full responsibility for system performance across all funding workflows\u003C/p>\u003Cp> • Efficiency-Driven: Focused on building scalable, low-maintenance automation systems\u003C/p>\u003Cp> • High Technical Resilience: Thrives under fast-moving, multi-client environments\u003C/p>\u003Cp> • Problem-Solver: Independently diagnoses and resolves technical and operational issues\u003C/p>\u003Cp> • Mission-Oriented: Motivated by building systems that support nonprofit funding and impact outcomes\u003Cbr>\u003Cbr>\u003Cstrong>Success Metrics\u003C/strong>\u003C/p>\u003Cp>• \u003Cstrong>100% System Accuracy:\u003C/strong> All CRM, outreach, donation, and reporting systems deployed without critical errors\u003C/p>\u003Cp> • \u003Cstrong>99.5% System Uptime:\u003C/strong> Automation workflows consistently running across all client environments\u003C/p>\u003Cp> • \u003Cstrong>Funding Efficiency:\u003C/strong> Increased grant discovery and qualification through Candid + Grantable systems (target: 50% improvement)\u003C/p>\u003Cp> • \u003Cstrong>Outreach Efficiency:\u003C/strong> Improved conversion rates through HubSpot + Instantly automation systems\u003C/p>\u003Cp> • \u003Cstrong>Donation Pipeline Performance:\u003C/strong> Fully operational Zeffy-based donation infrastructure with zero-friction processing\u003C/p>\u003Cp> • \u003Cstrong>Reporting Accuracy:\u003C/strong> Real-time dashboards in Looker Studio reflecting funding, engagement, and outreach performance\u003C/p>\u003Cp> • \u003Cstrong>Operational Efficiency:\u003C/strong> At least 50% reduction in manual administrative workload across client systems\u003C/p>\u003Cbr>\u003Ch2>Benefits\u003C/h2>\u003Cp>Flexible long-term contract structure (project-based or retainer-based)\u003C/p>\u003Cp> • Fully remote work environment\u003C/p>\u003Cp> • Direct impact on nonprofit funding, outreach, and impact systems\u003C/p>\u003Cp> • Opportunity to build end-to-end funding infrastructure across multiple organizations\u003C/p>\u003Cp> • High ownership in a fast-moving, systems-driven, AI-first environment\u003C/p>\u003Cp>If you’re organized, technically minded, and ready to help us shape the future of AI-driven marketing, we’d love to hear from you.\u003C/p>\u003Cp>\u003Cstrong>Apply now \u003C/strong>by submitting your CV and a short note about why you’re a great technical fit. We’re excited to welcome the right person to our team!\u003C/p>","Job Title: Automation & CRM Systems SpecialistLocation: RemoteThe OpportunityWe are hiring a high-performing Automation & CRM Systems Specialist. This is a specialized technical role responsible for architecting the entire funding-to-impact infrastructure for non-profit clients—organizations scaling their funding, outreach, and operational systems through automation.This role is ideal for technical systems builders who don’t just “manage CRMs,” but understand how to design and connect complex funding ecosystems (HubSpot, n8n, Zapier, Instantly, Candid, Grantable, Zeffy, Google Ad Grants, Looker Studio) to automate grant discovery, partnership development, donation flows, and impact reporting.You must understand both technical execution and funding logic to ensure the systems you build actually drive measurable outcomes across grant acquisition, donor engagement, and organizational growth.Work ModelRemote | Part Time / 6 Months ContractWhat You’ll Own• Build & Connect Funding Systems: Architect end-to-end nonprofit funding stacks including HubSpot CRM, automation workflows (n8n / Zapier), and integrations across Instantly, Zeffy, Google Ads, grant platforms, and reporting systems.• Automate Funding Flow: Design and execute technical workflows that convert grant discovery, outreach, and donor engagement into structured funding pipelines and measurable revenue outcomes.• System Optimization: Debug and optimize the entire technical ecosystem to ensure zero leakage across grant pipelines, outreach systems, and donation workflows.• Technical Implementation: Deliver high-impact, ROI-focused system builds and demonstrations that translate funding strategies into functional automation systems for nonprofit leaders.• CRM & Data Management: Ensure data flows correctly between CRM systems, outreach platforms, donation tools, and dashboards for accurate funding and performance reporting.• Maintain System Health: Provide structured reporting on automation performance, workflow stability, and system uptime across all client environments.• Partner with Client Success & Leadership: Work alongside consultants and leadership to translate funding strategies into functional, AI-powered technical systems across all four funding pillars.RequirementsExperience• 2–5+ years of proven experience in CRM systems, automation, RevOps, or systems implementation roles • Hands-on experience with HubSpot CRM (Free Tier or similar) • Strong experience building automation workflows using n8n and/or Zapier • Proven experience integrating multiple SaaS tools into unified operational systems • Experience working with marketing, outreach, or funding-related systems in fast-paced environments • Experience in nonprofit or mission-driven ecosystems is a strong advantageSkills• Fluent English (A Must Have) • Technical Problem-Solver: Able to identify workflow breakdowns, integration issues, and system inefficiencies independently • Commercially Strong: Understands how systems impact funding outcomes, donor engagement, and organizational ROI • Systems Thinking: Able to manage multiple client environments and interconnected workflows without losing structure • Strong Documentation: Clear communication for SOPs, system handovers, and internal team alignment • Strong analytical ability using tools such as Google Looker Studio for KPI tracking and reportingMindset• Extreme Ownership: Takes full responsibility for system performance across all funding workflows • Efficiency-Driven: Focused on building scalable, low-maintenance automation systems • High Technical Resilience: Thrives under fast-moving, multi-client environments • Problem-Solver: Independently diagnoses and resolves technical and operational issues • Mission-Oriented: Motivated by building systems that support nonprofit funding and impact outcomesSuccess Metrics• 100% System Accuracy: All CRM, outreach, donation, and reporting systems deployed without critical errors • 99.5% System Uptime: Automation workflows consistently running across all client environments • Funding Efficiency: Increased grant discovery and qualification through Candid + Grantable systems (target: 50% improvement) • Outreach Efficiency: Improved conversion rates through HubSpot + Instantly automation systems • Donation Pipeline Performance: Fully operational Zeffy-based donation infrastructure with zero-friction processing • Reporting Accuracy: Real-time dashboards in Looker Studio reflecting funding, engagement, and outreach performance • Operational Efficiency: At least 50% reduction in manual administrative workload across client systemsBenefitsFlexible long-term contract structure (project-based or retainer-based) • Fully remote work environment • Direct impact on nonprofit funding, outreach, and impact systems • Opportunity to build end-to-end funding infrastructure across multiple organizations • High ownership in a fast-moving, systems-driven, AI-first environmentIf you’re organized, technically minded, and ready to help us shape the future of AI-driven marketing, we’d love to hear from you.Apply now by submitting your CV and a short note about why you’re a great technical fit. We’re excited to welcome the right person to our team!",1777044606000,"2026-04-24 17:30:53","2026-04-24T15:30:53.000Z",{"jsonldValid":14,"jsonld":26},{"id":73,"slug":74,"title":75,"companyname":76,"companylogo":77,"companyTagline":78,"companyIndustry":79,"city":80,"country":63,"remote":14,"employmentType":81,"department":82,"content_html":83,"content_text":84,"years":20,"createdAt":68,"updatedAtISO":69,"postedAtISO":85,"hasSalary":14,"salaryMin":86,"salaryMax":87,"currency":53,"schema":88},"d24ce2abde73f635cc5ae2173f8a21b24b72afb1ea63cf5326769e26eebbd821","engineering-manager-customer-agent-at-klaviyo-7a3ab823c5","Engineering Manager, Customer Agent","Klaviyo","https://logo.clearbit.com/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","Boston",[48],"Other","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Engineering Manager, Customer Agent\u003C/strong>\u003Cbr>\u003Cbr>Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.\u003Cbr>\u003Cbr>Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.\u003Cbr>\u003Cbr>We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.\u003Cbr>\u003Cbr>In this role, you will own the team’s mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.\u003Cbr>\u003Cbr>This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.\u003Cbr>\u003Cbr>\u003Cstrong>How You Will Make a Difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead and manage a team of full-stack and AI engineers and directly manage some workstreams yourself.\u003C/li>\n\u003Cli>Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.\u003C/li>\n\u003Cli>Actively participate in interviewing, hiring, and team leveling.\u003C/li>\n\u003Cli>Develop SMART goals and career development plans for direct reports.\u003C/li>\n\u003Cli>Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.\u003C/li>\n\u003Cli>Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.\u003C/li>\n\u003Cli>Advise the team on modeling, system design, experimental design, and implementation decisions.\u003C/li>\n\u003Cli>Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.\u003C/li>\n\u003Cli>Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems.\u003C/li>\n\u003Cli>5+ years of experience in software engineering, 2+ years of experience  managing engineering teams, including remote members and lead engineers.\u003C/li>\n\u003Cli>Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.\u003C/li>\n\u003Cli>Motivated to grow the team through developing current members and attracting new talent to expand capabilities.\u003C/li>\n\u003Cli>Eager to engage with code, understand the product area, and provide applicable technical mentorship.\u003C/li>\n\u003Cli>In-depth understanding of common engineering architectures for highly scalable systems.\u003C/li>\n\u003Cli>Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.\u003C/li>\n\u003Cli>Comfortable conducting performance reviews and mentoring team members at all levels.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We love recovering entrepreneurs. If you’ve ever run your own thing, you’ll have company on our team.\u003C/li>\n\u003C/ul>\n\u003Cp>Boston, MA - Hybrid Role\u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Engineering Manager, Customer AgentAre you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.In this role, you will own the team’s mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.How You Will Make a Difference:\n\nLead and manage a team of full-stack and AI engineers and directly manage some workstreams yourself.\nCollaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.\nActively participate in interviewing, hiring, and team leveling.\nDevelop SMART goals and career development plans for direct reports.\nDevelop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.\nEngage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.\nAdvise the team on modeling, system design, experimental design, and implementation decisions.\nImprove engineering-wide processes such as recruiting, performance development, communication, and agile development.\nStay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem.\n\nWho You Are:\n\nExperience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems.\n5+ years of experience in software engineering, 2+ years of experience  managing engineering teams, including remote members and lead engineers.\nExceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.\nMotivated to grow the team through developing current members and attracting new talent to expand capabilities.\nEager to engage with code, understand the product area, and provide applicable technical mentorship.\nIn-depth understanding of common engineering architectures for highly scalable systems.\nProven ability to lead and deliver complex, multi-quarter projects involving at least two teams.\nComfortable conducting performance reviews and mentoring team members at all levels.\n\nBonus Points:\n\nWe love recovering entrepreneurs. If you’ve ever run your own thing, you’ll have company on our team.\n\nBoston, MA - Hybrid Role\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$176,000—$264,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).","2026-04-20T07:02:21.000Z",176000,264000,{"jsonldValid":14,"jsonld":26},{"id":90,"slug":91,"title":92,"companyname":76,"companylogo":77,"companyTagline":78,"companyIndustry":79,"city":80,"country":63,"remote":14,"employmentType":93,"department":82,"content_html":94,"content_text":95,"years":20,"createdAt":68,"updatedAtISO":69,"postedAtISO":85,"hasSalary":14,"salaryMin":86,"salaryMax":87,"currency":53,"schema":96},"59fdd94b77780160017c08942d8ae529e33a17ac500e7d34458291e043420b41","engineering-manager-events-at-klaviyo-78de521f36","Engineering Manager, Events",[48],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Background\u003C/strong>\u003C/p>\n\u003Cp>Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\u003C/p>\n\u003Cp>Klaviyo’s Core Data Platform consists of 3 key entities: Profiles (our customer’s customer), Objects (ex: Products & Custom), and Events (the actions taken). Events are the backbone of Klaviyo. Most of our customers view Klaviyo through the lens of events. Events are key to our real time automations, insights and emerging AI feature set. \u003C/p>\n\u003Cp>At Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.\u003C/p>\n\u003Cp>\u003Cstrong>How you’ll make an impact:\u003C/strong>\u003C/p>\n\u003Cp>This team is the backbone of klaviyo’s data platform enabling all our segmentation, flows, and analytics. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company.\u003C/p>\n\u003Cp>\u003Cstrong>What You Will Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead, manage, and mentor a team of software engineers that designs and develops the event platform\u003C/li>\n\u003Cli>Own features that thousands of our customers and internal teams rely on daily to drive their business forward\u003C/li>\n\u003Cli>Coordinate a team of 6-10 engineers to deliver projects that enhance Klaviyo’s event platform capabilities\u003C/li>\n\u003Cli>Work closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery\u003C/li>\n\u003Cli>Think in systems, help design and improve architectural patterns to ensure they are performant and scalable\u003C/li>\n\u003Cli>Actively participate in code reviews and contribute to the development of technical solutions to complex problems\u003C/li>\n\u003Cli>Foster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations\u003C/li>\n\u003Cli>Participate in the technical interview process to help maintain a high bar for our growing teams\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re looking for: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of experience in software development with 3+ years of experience in Engineering Management\u003C/li>\n\u003Cli>You are passionate about and have proven experience being a coach and a mentor for team members and helping them grow\u003C/li>\n\u003Cli>You’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary\u003C/li>\n\u003Cli>Experience working with internal stakeholders on feature, technical, and architectural specifications\u003C/li>\n\u003Cli>Proficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion\u003C/li>\n\u003Cli>Experience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases\u003C/li>\n\u003Cli>You have architected, built and delivered at least one complex data processing system\u003C/li>\n\u003Cli>Experience with large scale data pipelines and real time data ingestion\u003C/li>\n\u003Cli>You know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own\u003C/li>\n\u003Cli>Excellent communication and interpersonal skills\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience working with both monolithic and microservices architectures\u003C/li>\n\u003Cli>Experience debugging performance issues and improving system performance\u003C/li>\n\u003Cli>Experience working with cloud technologies (AWS, GCP, Azure)\u003C/li>\n\u003C/ul>\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\n\u003Cp>#IndeedRD\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Background\nKlaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\nKlaviyo’s Core Data Platform consists of 3 key entities: Profiles (our customer’s customer), Objects (ex: Products & Custom), and Events (the actions taken). Events are the backbone of Klaviyo. Most of our customers view Klaviyo through the lens of events. Events are key to our real time automations, insights and emerging AI feature set. \nAt Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.\nHow you’ll make an impact:\nThis team is the backbone of klaviyo’s data platform enabling all our segmentation, flows, and analytics. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company.\nWhat You Will Do\n\nLead, manage, and mentor a team of software engineers that designs and develops the event platform\nOwn features that thousands of our customers and internal teams rely on daily to drive their business forward\nCoordinate a team of 6-10 engineers to deliver projects that enhance Klaviyo’s event platform capabilities\nWork closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery\nThink in systems, help design and improve architectural patterns to ensure they are performant and scalable\nActively participate in code reviews and contribute to the development of technical solutions to complex problems\nFoster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations\nParticipate in the technical interview process to help maintain a high bar for our growing teams\n\nWhat We’re looking for: \n\n10+ years of experience in software development with 3+ years of experience in Engineering Management\nYou are passionate about and have proven experience being a coach and a mentor for team members and helping them grow\nYou’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary\nExperience working with internal stakeholders on feature, technical, and architectural specifications\nProficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion\nExperience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases\nYou have architected, built and delivered at least one complex data processing system\nExperience with large scale data pipelines and real time data ingestion\nYou know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own\nExcellent communication and interpersonal skills\n\nNice to have:\n\nExperience working with both monolithic and microservices architectures\nExperience debugging performance issues and improving system performance\nExperience working with cloud technologies (AWS, GCP, Azure)\n\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey here\n#IndeedRDMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$176,000—$264,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",{"jsonldValid":14,"jsonld":26},{"id":98,"slug":99,"title":100,"companyname":76,"companylogo":77,"companyTagline":78,"companyIndustry":79,"city":101,"country":102,"remote":14,"employmentType":103,"department":82,"content_html":104,"content_text":105,"years":20,"createdAt":68,"updatedAtISO":106,"postedAtISO":107,"hasSalary":14,"salaryMin":108,"salaryMax":109,"currency":110,"schema":111},"ebcff85441f30fc038139578d26de5bb86753fa7ceea274ecb0cc13df193f107","enterprise-partner-account-manager-at-klaviyo-2a7aadc62d","Enterprise Partner Account Manager","Denver","Colombia",[48],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>About the Team:\u003C/strong>\u003C/p>\n\u003Cp>We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it.  We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to  advise them on how Klaviyo can help them grow.\u003C/p>\n\u003Cp>\u003Cstrong>About the Role:\u003C/strong>\u003C/p>\n\u003Cp>Enterprise Partner Account Managers are the go-to strategic resource for partners and the Partnerships organization because of their in-depth knowledge and are seen as an expert in the ecosystem environment. At times they serve as a speaker and external spokesperson for Klaviyo. Principal Partner Managers are responsible for building and influencing long term, deep, and mutually beneficial relationships with multiple stakeholders within a select few of Klaviyo's top partners. They will work directly with C-suite leaders in their organization and leverage consultative skills to understand the business model and growth strategy so they can strategically advise them on how Klaviyo can help them grow. Additionally, this role works often and easily across organizations and functions at Klaviyo--advancing the Partnerships' team mission while helping colleagues succeed in their own work.\u003C/p>\n\u003Cp>\u003Cstrong>How you’ll Make an impact:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build narrative and articulate the value of Klaviyo’s software to our top Partners, differentiating Klaviyo from other solutions.\u003C/li>\n\u003Cli>Manage business development referrals (and co-selling opportunities) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\u003C/li>\n\u003Cli>Leverage strong consultative skills and knowledge of the Partner ecosystem to advise your partners’ business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business.\u003C/li>\n\u003Cli>Drive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges.\u003C/li>\n\u003Cli>Be a platform subject matter expert by developing a deep understanding of the business models, products, and ecosystems of Klaviyo’s top Partners\u003C/li>\n\u003Cli>Develop a 360 degree perspective of Klaviyo’s relationship with each major eCommerce platform and help guide decision making on Klaviyo’s strategy and investments with platforms.\u003C/li>\n\u003Cli>Identify and support cross-ecosystem connections between Klaviyo’s team and the strategic partner’s team.\u003C/li>\n\u003Cli>Run internal campaigns to spread awareness and drive enablement of your partners capabilities throughout Klaviyo’s org.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who you Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of SaaS account management, channel and/or sales experience.\u003C/li>\n\u003Cli>Experience supporting and influencing colleagues on cross-functional team\u003C/li>\n\u003Cli>Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC)\u003C/li>\n\u003Cli>Ability to build strong executive relationships and lead multi-threaded deals to closure\u003C/li>\n\u003Cli>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-CR1 #LI-Denver\u003C/p>\u003Cbr>\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$142,800—$193,200 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About the Team:\nWe’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it.  We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to  advise them on how Klaviyo can help them grow.\nAbout the Role:\nEnterprise Partner Account Managers are the go-to strategic resource for partners and the Partnerships organization because of their in-depth knowledge and are seen as an expert in the ecosystem environment. At times they serve as a speaker and external spokesperson for Klaviyo. Principal Partner Managers are responsible for building and influencing long term, deep, and mutually beneficial relationships with multiple stakeholders within a select few of Klaviyo's top partners. They will work directly with C-suite leaders in their organization and leverage consultative skills to understand the business model and growth strategy so they can strategically advise them on how Klaviyo can help them grow. Additionally, this role works often and easily across organizations and functions at Klaviyo--advancing the Partnerships' team mission while helping colleagues succeed in their own work.\nHow you’ll Make an impact:\n\nBuild narrative and articulate the value of Klaviyo’s software to our top Partners, differentiating Klaviyo from other solutions.\nManage business development referrals (and co-selling opportunities) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo.\nLeverage strong consultative skills and knowledge of the Partner ecosystem to advise your partners’ business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business.\nDrive collaboration cross-functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges.\nBe a platform subject matter expert by developing a deep understanding of the business models, products, and ecosystems of Klaviyo’s top Partners\nDevelop a 360 degree perspective of Klaviyo’s relationship with each major eCommerce platform and help guide decision making on Klaviyo’s strategy and investments with platforms.\nIdentify and support cross-ecosystem connections between Klaviyo’s team and the strategic partner’s team.\nRun internal campaigns to spread awareness and drive enablement of your partners capabilities throughout Klaviyo’s org.\n\nWho you Are\n\n10+ years of SaaS account management, channel and/or sales experience.\nExperience supporting and influencing colleagues on cross-functional team\nFamiliarity with enterprise methodologies (e.g., MEDDIC/MEDPICC)\nAbility to build strong executive relationships and lead multi-threaded deals to closure\nYou’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\n\n#LI-CR1 #LI-DenverWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$142,800—$193,200 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).","2026-04-24 17:30:54","2026-03-31T18:31:29.000Z",142800,193200,"COP",{"jsonldValid":14,"jsonld":26},1777079817098]