[{"data":1,"prerenderedAt":98},["ShallowReactive",2],{"$f0TYFidieVfS1Nv0Nj17xe7LVijB6r0eLGGpQfqrqTYI":3,"$fXKsPUqrncYR4Jb8YXwvYdNoX68RgQyCvAWYQ_Bw8toE":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"80266526218ba5e5f1eb069f6f7111b4744c11bc72714100b8f54cac386f6e0c","sales-assistant-at-fresh-prints-edafc119fa","Sales Assistant","Fresh Prints","https://logo.clearbit.com/freshprints.com","America's fastest growing collegiate custom apparel company six years in a row.","Retail Apparel and Fashion","India & The Philippines (Remote)","India The Philippines",true,[16],"Full-time","Sales","\u003Cp>\u003Cstrong>About Frontier\u003C/strong>\u003C/p>\n\u003Cp>Frontier&nbsp;is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.\u003C/p>\n\u003Cp>Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, we’ve never lost a client.&nbsp;\u003C/p>\n\u003Cp>If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>Think of us as your personal talent agent, and good luck with the application :)\u003C/p>\n\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>Intelligems is looking to hire a Sales Assistant for their team. They are looking for an enthusiastic individual who is detail-oriented and excellent with communication, a person who fully commits to any project they are assigned.&nbsp;\u003C/p>\n\u003Cp>\u003Cstrong>About the Company\u003C/strong>\u003C/p>\n\u003Cp>There are millions of e-commerce businesses around the world. The vast majority of them guess about how to price their products and end up leaving money on the table. Intelligems helps these entrepreneurs succeed by giving them the tools to be data-driven on pricing. They aim to provide independent e-commerce stores access to the same revenue optimization tools that power the growth and profitability of companies like Amazon and Uber.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Extract details on inbound leads using Shopify and Store Leads to equip the sales team with more information for a demo call.\u003C/li>\n\u003Cli>Analyze leation flow charts to decide whether a new inbound lead is qualified for the sales team.\u003C/li>\n\u003Cli>Identify and research potential outbound leads for the sales team. This may involve using databases, online research tools, and other resources to find potential clients and customize outreach to their brand.\u003C/li>\n\u003Cli>Manage and organize sales data. This may involve inputting data into databases, ensuring data accuracy, and creating reports and dashboards for the sales team.\u003C/li>\n\u003Cli>Perform various administrative tasks such as drafting and responding to emails, scheduling appointments, and maintaining sales records.\u003C/li>\n\u003Cli>Conduct market research to help the sales team better understand their target audience, competitors, and industry trends. This may involve analyzing sales data, conducting surveys, and researching industry publications.\u003C/li>\n\u003Cli>Support the sales team in their efforts to generate revenue. This may involve assisting with sales presentations, preparing sales reports, and coordinating with other departments.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are / Qualifications\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2+ years of experience in Sales Assistance/Lead generation roles\u003C/li>\n\u003Cli>Proficiency with HubSpot or other CRMs\u003C/li>\n\u003Cli>Strong analytical skills to interpret and analyze data, identify trends and patterns, and draw meaningful insights from research findings.\u003C/li>\n\u003Cli>A keen eye for detail and the ability to identify errors or inconsistencies in data\u003C/li>\n\u003Cli>Strong organizational, problem-solving, and analytical skills\u003C/li>\n\u003Cli>Ability to manage priorities and workflow\u003C/li>\n\u003Cli>Proven ability to handle multiple projects and meet deadlines\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation &amp; Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary\u003C/li>\n\u003Cli>Learning opportunities\u003C/li>\n\u003Cli>Working in a great culture\u003C/li>\n\u003C/ul>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.\nHere at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, we’ve never lost a client. \nIf you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.\nThink of us as your personal talent agent, and good luck with the application :)\nThe Role\nIntelligems is looking to hire a Sales Assistant for their team. They are looking for an enthusiastic individual who is detail-oriented and excellent with communication, a person who fully commits to any project they are assigned. \nAbout the Company\nThere are millions of e-commerce businesses around the world. The vast majority of them guess about how to price their products and end up leaving money on the table. Intelligems helps these entrepreneurs succeed by giving them the tools to be data-driven on pricing. They aim to provide independent e-commerce stores access to the same revenue optimization tools that power the growth and profitability of companies like Amazon and Uber.\nResponsibilities\n\nExtract details on inbound leads using Shopify and Store Leads to equip the sales team with more information for a demo call.\nAnalyze leation flow charts to decide whether a new inbound lead is qualified for the sales team.\nIdentify and research potential outbound leads for the sales team. This may involve using databases, online research tools, and other resources to find potential clients and customize outreach to their brand.\nManage and organize sales data. This may involve inputting data into databases, ensuring data accuracy, and creating reports and dashboards for the sales team.\nPerform various administrative tasks such as drafting and responding to emails, scheduling appointments, and maintaining sales records.\nConduct market research to help the sales team better understand their target audience, competitors, and industry trends. This may involve analyzing sales data, conducting surveys, and researching industry publications.\nSupport the sales team in their efforts to generate revenue. This may involve assisting with sales presentations, preparing sales reports, and coordinating with other departments.\n\nWho You Are / Qualifications\n\n2+ years of experience in Sales Assistance/Lead generation roles\nProficiency with HubSpot or other CRMs\nStrong analytical skills to interpret and analyze data, identify trends and patterns, and draw meaningful insights from research findings.\nA keen eye for detail and the ability to identify errors or inconsistencies in data\nStrong organizational, problem-solving, and analytical skills\nAbility to manage priorities and workflow\nProven ability to handle multiple projects and meet deadlines\n\nCompensation & Benefits\n\nCompetitive salary\nLearning opportunities\nWorking in a great culture",0,1784734577000,"2026-07-22 17:37:14","2026-07-14T16:56:01.000Z",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,42,52,67,77,87],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":36,"department":17,"content_html":37,"content_text":38,"years":20,"createdAt":21,"updatedAtISO":39,"postedAtISO":40,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":41},"e73904bbcf1a4084fb329a59e8361561f2d7ff250f1b947c32db19113708cdc0","account-executive-sales-at-fresh-prints-cc671678b4","Account Executive - Sales","The Philippines (Remote)","The Philippines",[16],"\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Cp>\u003Cstrong>About Bundle\u003C/strong>\u003C/p>\n\u003Cp>Bundle delivers live 1:1 leadership and manager training with expert instructors. No micro-lessons, no&nbsp;click-through tutorials, just real conversations that build skills people actually use. We work with&nbsp;enterprise and mid-market companies across manufacturing, healthcare, construction, and beyond, and&nbsp;we’ve hit our goals six quarters in a row. Now we’re building toward where performance management&nbsp;meets live leadership development.\u003C/p>\n\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003Cbr>We’re hiring our second sales hire, and this role is built for a hunter. You will own outbound at Bundle:&nbsp;greenfield territory, a proven playbook built and validated by our founder, and full ownership of the\u003Cbr>pipeline you create, from first touch to close.&nbsp;\u003C/p>\n\u003Cp>This is not a role where leads land in your lap. Marketing generates strong inbound today, but we’re&nbsp;hiring you to build the other engine. The majority of your pipeline will be self-sourced through cold&nbsp;outreach to CHROs, CPOs, and L&amp;D leaders at mid-market and enterprise companies. You’ll work&nbsp;directly with our founder and CEO and our Head of Sales, sell alongside them, and shape how outbound&nbsp;works here for everyone who comes after you. If you’ve done the early-stage thing before and want to&nbsp;do it again with a company that’s already working, this is your seat.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build and own your pipeline. Prospect daily through cold calls, email, and LinkedIn; the majority of&nbsp;your opportunities should be self-sourced.\u003C/li>\n\u003Cli>Run the full sales cycle: identify target accounts, reach decision-makers, run discovery and pitches,&nbsp;negotiate pricing and terms, and close.&nbsp;\u003C/li>\n\u003Cli>Work from and improve our proven outbound playbook, including message templates, target lists,&nbsp;and pain-point-led outreach.\u003C/li>\n\u003Cli>Partner with marketing on shared target accounts so outbound and inbound warm the same buyers.\u003C/li>\n\u003Cli>Travel to industry conferences and events to build pipeline, booking meetings before you go and&nbsp;sourcing new leads on the ground.\u003C/li>\n\u003Cli>Hit daily, weekly, and quarterly activity and pipeline metrics.\u003C/li>\n\u003Cli>Meet and exceed quarterly sales quota.\u003C/li>\n\u003Cli>Track and update all sales activities and contacts in the CRM.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Bring\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>2+ years of full-cycle closing experience where you sourced most of your own pipeline. Be ready to&nbsp;walk us through what percentage of your pipeline you personally generated and how.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven success with cold outreach (calls, email, LinkedIn) and a track record of new logo acquisition&nbsp;in an underdeveloped or under-penetrated territory.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience selling to HR, People, or L&amp;D buyers (CHRO, CPO, Head of L&amp;D, or similar).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Startup experience at a company under 100 people, ideally as one of the first few salespeople, and a genuine preference for early-stage building over big-company infrastructure.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Proven track record of meeting sales quota and metrics.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Independent work ethic with the ability to problem-solve; outstanding verbal and written&nbsp;communication skills.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with HubSpot or a comparable CRM.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Desired Requirements\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You were an early or founding sales hire somewhere before.\u003C/li>\n\u003Cli>Past experience at a performance management, leadership development, coaching, or L&amp;D technology company.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Why Join Bundle?\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Six straight quarters of hitting our goals, with a validated playbook waiting for you\u003C/li>\n\u003Cli>Greenfield outbound territory and a direct line to the founder and CEO\u003C/li>\n\u003Cli>Uncapped Commission\u003C/li>\n\u003Cli>100% remote\u003C/li>\n\u003Cli>Flexible Work Schedule\u003C/li>\n\u003C/ul>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Bundle\nBundle delivers live 1:1 leadership and manager training with expert instructors. No micro-lessons, no click-through tutorials, just real conversations that build skills people actually use. We work with enterprise and mid-market companies across manufacturing, healthcare, construction, and beyond, and we’ve hit our goals six quarters in a row. Now we’re building toward where performance management meets live leadership development.\nRole OverviewWe’re hiring our second sales hire, and this role is built for a hunter. You will own outbound at Bundle: greenfield territory, a proven playbook built and validated by our founder, and full ownership of thepipeline you create, from first touch to close. \nThis is not a role where leads land in your lap. Marketing generates strong inbound today, but we’re hiring you to build the other engine. The majority of your pipeline will be self-sourced through cold outreach to CHROs, CPOs, and L&D leaders at mid-market and enterprise companies. You’ll work directly with our founder and CEO and our Head of Sales, sell alongside them, and shape how outbound works here for everyone who comes after you. If you’ve done the early-stage thing before and want to do it again with a company that’s already working, this is your seat.\nWhat You’ll Do\n\nBuild and own your pipeline. Prospect daily through cold calls, email, and LinkedIn; the majority of your opportunities should be self-sourced.\nRun the full sales cycle: identify target accounts, reach decision-makers, run discovery and pitches, negotiate pricing and terms, and close. \nWork from and improve our proven outbound playbook, including message templates, target lists, and pain-point-led outreach.\nPartner with marketing on shared target accounts so outbound and inbound warm the same buyers.\nTravel to industry conferences and events to build pipeline, booking meetings before you go and sourcing new leads on the ground.\nHit daily, weekly, and quarterly activity and pipeline metrics.\nMeet and exceed quarterly sales quota.\nTrack and update all sales activities and contacts in the CRM.\n\nWhat You Bring\n\n\n2+ years of full-cycle closing experience where you sourced most of your own pipeline. Be ready to walk us through what percentage of your pipeline you personally generated and how.\n\n\nProven success with cold outreach (calls, email, LinkedIn) and a track record of new logo acquisition in an underdeveloped or under-penetrated territory.\n\n\nExperience selling to HR, People, or L&D buyers (CHRO, CPO, Head of L&D, or similar).\n\n\nStartup experience at a company under 100 people, ideally as one of the first few salespeople, and a genuine preference for early-stage building over big-company infrastructure.\n\n\nProven track record of meeting sales quota and metrics.\n\n\nIndependent work ethic with the ability to problem-solve; outstanding verbal and written communication skills.\n\n\nExperience with HubSpot or a comparable CRM.\n\n\nDesired Requirements\n\nYou were an early or founding sales hire somewhere before.\nPast experience at a performance management, leadership development, coaching, or L&D technology company.\n\nWhy Join Bundle?\n\nSix straight quarters of hitting our goals, with a validated playbook waiting for you\nGreenfield outbound territory and a direct line to the founder and CEO\nUncapped Commission\n100% remote\nFlexible Work Schedule","2026-07-22 17:37:13","2026-07-17T18:46:49.000Z",{"jsonldValid":24,"jsonld":27},{"id":43,"slug":44,"title":45,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":46,"department":47,"content_html":48,"content_text":49,"years":20,"createdAt":21,"updatedAtISO":39,"postedAtISO":50,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":51},"ceb60f27d69888acc12c29feb989142da657fa4d2ff2614ef33895b382a12afd","scaled-partner-associate-at-fresh-prints-f3181e4290","Scaled Partner Associate",[16],"Other","\u003Cp>\u003Cstrong>About Frontier\u003C/strong>\u003C/p>\n\u003Cp>Frontier&nbsp;is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.\u003C/p>\n\u003Cp>Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, we’ve never lost a client.&nbsp;\u003C/p>\n\u003Cp>If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>Think of us as your personal talent agent, and good luck with the application :)\u003C/p>\n\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>We are seeking a&nbsp;\u003Cstrong>Partner Associate\u003C/strong> to own Intelligems' long-tail partner base — a 200+ account portfolio of agency partners that do not qualify for a dedicated partner manager (including new partners and “Sapphire”/tier 3). Reporting to the Director of Agency Partnerships, this role will keep unowned partners active, informed, and referring through a fully digital-first, written motion.\u003C/p>\n\u003Cp>This is not a partner manager role. It's programmatic activation — email sequences, scaled outreach, and onboarding support — with clear escalation paths to a partner manager when a partner shows high potential.\u003C/p>\n\u003Cp>\u003Cstrong>About the Company\u003C/strong>\u003C/p>\n\u003Cp>There are millions of e-commerce businesses around the world. The vast majority of them guess about how to price their products and end up leaving money on the table. Intelligems helps these entrepreneurs succeed by giving them the tools to be data-driven on pricing. They aim to provide independent e-commerce stores access to the same revenue optimization tools that power the growth and profitability of companies like Amazon and Uber.\u003C/p>\n\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Partner management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the primary point of contact for all unowned partners (200+ partners, including new, inactive, and Tier 3 partners), handling inbound questions about their account, referral status, program mechanics, and the Intelligems product\u003C/li>\n\u003Cli>Run signal-based outreach to partners in this pool, flagging relevant moments like new clients or account overlaps, referral eligibility, spiff programs, or product updates\u003C/li>\n\u003Cli>Keep partners engaged and informed without a call-based motion, owning the written relationship end to end\u003C/li>\n\u003Cli>Build and maintain lightweight enablement assets for the long-tail pool (email templates, FAQs, quick-reference guides) so partners can self-serve and refer with confidence\u003C/li>\n\u003Cli>Identify partners showing signs of activation or high potential and surface them to the appropriate partner manager\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Operations\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own HubSpot hygiene for the partnerships org, keeping partner records, contact associations, and deal attribution accurate\u003C/li>\n\u003Cli>Manage partner program onboarding logistics end to end, ensuring new partners are set up in the partner portal, Slack, and other tools\u003C/li>\n\u003Cli>Review inbound partner applications and referrals for program fit and eligibility, and handle approval workflows\u003C/li>\n\u003Cli>Aggregate insights from digital interactions to influence roadmap and process — surfacing recurring partner questions, blockers, or product feedback to the Partnerships and Product teams\u003C/li>\n\u003Cli>Collaborate with Sales and CS to ensure smooth handoffs when long-tail partners refer active prospects\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are / Qualifications\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Strong written communicator: clear, direct, and personable; able to manage a relationship entirely over email and Slack without it feeling transactional\u003C/li>\n\u003Cli>Organized and detail-oriented, especially with CRM data\u003C/li>\n\u003Cli>Proactive, noticing when something needs attention and handling it without being asked\u003C/li>\n\u003Cli>Process-oriented — naturally looks for ways to templatize, automate, or scale repetitive work rather than handling each partner one-off\u003C/li>\n\u003Cli>Comfortable working across tools like HubSpot, Slack, Pylon, and Euler\u003C/li>\n\u003Cli>Interest in SaaS, or the Shopify/ecommerce ecosystem a plus\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What Success Looks Like\u003C/strong>\u003C/p>\n\u003Cp>In this role, you'll be measured on:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Referral activity from the long-tail pool\u003C/strong> — volume of referrals originating from unowned partners quarter over quarter\u003C/li>\n\u003Cli>\u003Cstrong>Partner activation rate\u003C/strong> — percentage of the 200+ account portfolio that engages (opens, clicks, responds, or refers) within a rolling 90-day window\u003C/li>\n\u003Cli>\u003Cstrong>Inbound response time\u003C/strong> — partners in this pool get timely, helpful replies without needing to chase\u003C/li>\n\u003Cli>\u003Cstrong>HubSpot data quality\u003C/strong> — partner records, contact associations, and deal attribution are consistently accurate and up to date\u003C/li>\n\u003Cli>\u003Cstrong>Escalation quality\u003C/strong> — partners surfaced to a PM are genuinely high-potential, not noise\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation &amp; Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salary\u003C/li>\n\u003Cli>Learning opportunities\u003C/li>\n\u003Cli>Working in a great culture\u003C/li>\n\u003C/ul>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.\nHere at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. In three years, we’ve never lost a client. \nIf you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month.\nThink of us as your personal talent agent, and good luck with the application :)\nThe Role\nWe are seeking a Partner Associate to own Intelligems' long-tail partner base — a 200+ account portfolio of agency partners that do not qualify for a dedicated partner manager (including new partners and “Sapphire”/tier 3). Reporting to the Director of Agency Partnerships, this role will keep unowned partners active, informed, and referring through a fully digital-first, written motion.\nThis is not a partner manager role. It's programmatic activation — email sequences, scaled outreach, and onboarding support — with clear escalation paths to a partner manager when a partner shows high potential.\nAbout the Company\nThere are millions of e-commerce businesses around the world. The vast majority of them guess about how to price their products and end up leaving money on the table. Intelligems helps these entrepreneurs succeed by giving them the tools to be data-driven on pricing. They aim to provide independent e-commerce stores access to the same revenue optimization tools that power the growth and profitability of companies like Amazon and Uber.\nKey Responsibilities\nPartner management\n\nServe as the primary point of contact for all unowned partners (200+ partners, including new, inactive, and Tier 3 partners), handling inbound questions about their account, referral status, program mechanics, and the Intelligems product\nRun signal-based outreach to partners in this pool, flagging relevant moments like new clients or account overlaps, referral eligibility, spiff programs, or product updates\nKeep partners engaged and informed without a call-based motion, owning the written relationship end to end\nBuild and maintain lightweight enablement assets for the long-tail pool (email templates, FAQs, quick-reference guides) so partners can self-serve and refer with confidence\nIdentify partners showing signs of activation or high potential and surface them to the appropriate partner manager\n\nOperations\n\nOwn HubSpot hygiene for the partnerships org, keeping partner records, contact associations, and deal attribution accurate\nManage partner program onboarding logistics end to end, ensuring new partners are set up in the partner portal, Slack, and other tools\nReview inbound partner applications and referrals for program fit and eligibility, and handle approval workflows\nAggregate insights from digital interactions to influence roadmap and process — surfacing recurring partner questions, blockers, or product feedback to the Partnerships and Product teams\nCollaborate with Sales and CS to ensure smooth handoffs when long-tail partners refer active prospects\n\nWho You Are / Qualifications\n\nStrong written communicator: clear, direct, and personable; able to manage a relationship entirely over email and Slack without it feeling transactional\nOrganized and detail-oriented, especially with CRM data\nProactive, noticing when something needs attention and handling it without being asked\nProcess-oriented — naturally looks for ways to templatize, automate, or scale repetitive work rather than handling each partner one-off\nComfortable working across tools like HubSpot, Slack, Pylon, and Euler\nInterest in SaaS, or the Shopify/ecommerce ecosystem a plus\n\nWhat Success Looks Like\nIn this role, you'll be measured on:\n\nReferral activity from the long-tail pool — volume of referrals originating from unowned partners quarter over quarter\nPartner activation rate — percentage of the 200+ account portfolio that engages (opens, clicks, responds, or refers) within a rolling 90-day window\nInbound response time — partners in this pool get timely, helpful replies without needing to chase\nHubSpot data quality — partner records, contact associations, and deal attribution are consistently accurate and up to date\nEscalation quality — partners surfaced to a PM are genuinely high-potential, not noise\n\nCompensation & Benefits\n\nCompetitive salary\nLearning opportunities\nWorking in a great culture","2026-07-20T12:07:48.000Z",{"jsonldValid":24,"jsonld":27},{"id":53,"slug":54,"title":55,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":56,"country":57,"remote":14,"employmentType":58,"department":59,"content_html":60,"content_text":61,"years":20,"createdAt":62,"updatedAtISO":63,"postedAtISO":64,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":65,"schema":66},"3ee4bee0d2e413d743ad96ab0b2080eab78cd1eb834ea2615866e356eefac03a","founding-engineer-at-fresh-prints-75fc30ac5e","Founding Engineer","India (Remote)","India",[16],"Engineering","\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client.&nbsp;If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Founding Engineer\u003C/strong>\u003C/h3>\n\u003Cp>Your mandate is to build the core systems, advanced backend products, and engineering culture that let Frontier scale our leading enterprise automation and workflows.\u003C/p>\n\u003Cp>This means owning complex production systems, optimizing internal operational tooling, building \u003Cstrong>multi-agent architectures\u003C/strong>, and creating \u003Cstrong>the custom sub-agent infrastructures, pipelines, and harnesses\u003C/strong> that achieve \u003Cstrong>near-100% initial code generation velocity\u003C/strong> safely.\u003C/p>\n\u003Cp>You will work directly with our leadership team and senior operators on the company’s highest-leverage engineering problems: end-to-end data processing speed, high-concurrency search quality, operator productivity, platform onboarding, client intelligence, and AI-assisted operations.\u003C/p>\n\u003Cp>We are only interested in someone who takes a long-term ownership mentality to technical architecture, infrastructure stability, and core business partnerships.\u003C/p>\n\u003Ch3>\u003Cstrong>Existing Tech Stack\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Backend:\u003C/strong> Python (Django and FastAPI frameworks)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Database:\u003C/strong> PostgreSQL Database and associated ORM frameworks\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Infrastructure:\u003C/strong> AWS Services and/or Railway cloud architectures\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI/Agentic Interface:\u003C/strong> Claude Code, Codex, Cursor, Model Model Context Protocol (MCP) tools, custom scripts, evaluation frameworks, and real-time observability pipelines\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Function Leadership:\u003C/strong> Build and lead an AI-native engineering function with clear standards, fast shipping, and strong production discipline.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Core Infrastructure Improvement:\u003C/strong> Improve our core distributed systems, backend architectures, data ingestion layers, search, quoting, data management, payments, reporting, and internal copilots.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Agentic Harness Design:\u003C/strong> Design the harnesses that make agentic engineering reliable: repo instructions, skills, MCP tools, scripts, hooks, CI gates, evals, observability, permissions, and review loops.\u003C/p>\n\u003C/li>\n\u003Cli>\u003Cstrong>Custom Sub-Agent Infrastructure:\u003C/strong> Architect and deploy autonomous, custom multi-agent pipelines and harnesses (repo instructions, custom MCP tools, CI gates, and advanced LLM evaluation matrices) to automate the engineering loop from spec to deployment safely.\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Development Interface Execution:\u003C/strong> Use Claude Code, Codex, and related tools as a primary development interface, not an occasional assistant.\u003C/p>\n\u003C/li>\n\u003Cli>\u003Cstrong>\u003Cspan>Near-100% AI Velocity:\u003C/span>\u003C/strong>\u003Cspan> Operate at the absolute frontier of developer velocity, writing \u003C/span>\u003Cstrong>\u003Cspan>near 100% of initial code utilizing autonomous agents and advanced IDE tools\u003C/span>\u003C/strong>, treating your role as the system architect who guides and validates the agents rather than writing line-by-line boilerplate.\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Non-Engineer Contribution Paths:\u003C/strong> Create a safe contribution path for non-engineers using AI tools, with rigorous engineering review loops at the right friction points.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Operational Systems Transformation:\u003C/strong> Turn messy, ambiguous operational constraints into simple, durable systems.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Team Development:\u003C/strong> Recruit, coach, and raise the engineering bar for a lean, elite engineering team.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Cross-Functional Collaboration:\u003C/strong> Work closely with growth, sales, operations, and finance to ship software that improves company revenue, margin, speed, and customer experience.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Hacker Mindset:\u003C/strong> You are a hacker in all aspects of life.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Full-Stack Depth:\u003C/strong> You are a strong full-stack engineer with a heavy backend bias.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Production Ownership:\u003C/strong> You have owned complex production systems that real customers or business operators depend on daily.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Startup DNA:\u003C/strong> You have experience with early-stage, high-growth tech environments, operating within lean and efficient teams.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Leadership Capabilities:\u003C/strong> You have strong leadership skills with experience in building, mentoring, and managing high-performing engineering teams or technical pods.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>The AI Frontier Builder:\u003C/strong> \u003Cspan>You do not just use AI tools as basic autocomplete assistants or for standard boilerplate\u003C/span>. \u003Cspan>You are actively engineering custom sub-agents and localized testing guardrails to push development to near-100% autonomous code execution\u003C/span>.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Autonomous Velocity Master:\u003C/strong> \u003Cspan>You frequently hit hard rate limits on frontier tools (Claude Code, Cursor, Codex) because they serve as your primary pipeline execution interface\u003C/span>. \u003Cspan>You manage code quality via advanced verification workflows rather than basic line-by-line visibility\u003C/span>.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Concrete Portfolio:\u003C/strong> You have taken ultimate ownership and responsibility for an existing product or system before and possess a portfolio, GitHub repo, Loom, write-up, or concrete example of an application you built from scratch.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Language Proficiency:\u003C/strong> You have strong proficiency with Python, PostgreSQL, and associated ORM frameworks (specifically Django and FastAPI).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Ambiguity Decomposer:\u003C/strong> You know how to cleanly decompose ambiguous work into technical specs, discrete tasks, automated tests, evals, and reviewable artifacts.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Innovative Thinker:\u003C/strong> You are a creative thinker with the ability to identify innovative growth opportunities and experiment with new approaches.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Agent Failure Detection:\u003C/strong> You can tell when a generative agent is solving the wrong problem, overfitting to a test, hallucinating confidence, or making the codebase harder to maintain long-term.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Verification Disciplined:\u003C/strong> You care deeply about verification: tests, logs, traces, screenshots, PR reviews, evals, and hard evidence over subjective vibes.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strategic Judgment:\u003C/strong> You have strong product judgment and can navigate smoothly from a business bottleneck to a clean technical design without needing everything pre-specified.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Disciplined Velocity:\u003C/strong> You move quickly, but you do not confuse speed with mess. You can lead people, set team standards, give direct feedback, and build a team that gets stronger over time.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>Bonus Points For:\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Experience building internal productivity tools, CRM custom engines, or dashboard tools for operations-heavy business segments.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Advanced knowledge of high-volume data scraping, browser automation, data parsing, or complex third-party API integrations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with communications automation, Slack, WhatsApp, HubSpot, payment gateways, workflow orchestration, or data-heavy analytical dashboards.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You have built your own technical product from scratch before that has generated meaningful revenue ($100k+) or active consumer usage (100k+ users).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You have previously co-founded or started your own company.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience setting up AI guardrails at an organizational level: code review policies for AI-assisted contributions, IP and data-handling practices, secrets/access controls, model and tool selection, and evaluation frameworks.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>High-Impact Ownership:\u003C/strong> Own the infrastructure for an established company with real product-market fit, high-profile customers, fast scaling, and a clear operational problem worth solving.\u003C/p>\n\u003C/li>\n\u003Cli>\u003Cstrong>Capital Stability:\u003C/strong> We have been profitable many more of our years than not, and all of our organizational design and capital allocation are about being one of the most consequential companies for human flourishing over the coming decades, rather than near-term fundraising cycles.\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Immediate Leverage Work:\u003C/strong> Work on a clear operational ecosystem where optimized software immediately improves customer experience, margins, unit economics, and team capacity.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Executive Access:\u003C/strong> Work directly with the company's cofounders, most senior executive leadership, and operators who treat AI-native systems as a core foundation of how the company runs.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Work Smarter Culture:\u003C/strong> We are big believers in always seeking to work smarter rather than working harder, ensuring our incentives align with excellent work/life balance.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Elite Mentorship:\u003C/strong> Have regular access to two advisors who are world-class startup founders/CTOs, who together have written most of the software behind funds managing over $15B, who would be excited to provide mentorship and give advice regularly.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Velocity Values:\u003C/strong> Grow with a team that values speed, standalone ownership, direct feedback, and practical systems that make customers' lives better.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Career Trajectory:\u003C/strong> Have many opportunities for personal, career, and compensation growth.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Shift Schedule:\u003C/strong> You will be working in US shift timings.\u003C/p>\n\u003C/li>\n\u003C/ul>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nThe Role: Founding Engineer\nYour mandate is to build the core systems, advanced backend products, and engineering culture that let Frontier scale our leading enterprise automation and workflows.\nThis means owning complex production systems, optimizing internal operational tooling, building multi-agent architectures, and creating the custom sub-agent infrastructures, pipelines, and harnesses that achieve near-100% initial code generation velocity safely.\nYou will work directly with our leadership team and senior operators on the company’s highest-leverage engineering problems: end-to-end data processing speed, high-concurrency search quality, operator productivity, platform onboarding, client intelligence, and AI-assisted operations.\nWe are only interested in someone who takes a long-term ownership mentality to technical architecture, infrastructure stability, and core business partnerships.\nExisting Tech Stack\n\n\nBackend: Python (Django and FastAPI frameworks)\n\n\nDatabase: PostgreSQL Database and associated ORM frameworks\n\n\nInfrastructure: AWS Services and/or Railway cloud architectures\n\n\nAI/Agentic Interface: Claude Code, Codex, Cursor, Model Model Context Protocol (MCP) tools, custom scripts, evaluation frameworks, and real-time observability pipelines\n\n\nKey Responsibilities\n\n\nAI Function Leadership: Build and lead an AI-native engineering function with clear standards, fast shipping, and strong production discipline.\n\n\nCore Infrastructure Improvement: Improve our core distributed systems, backend architectures, data ingestion layers, search, quoting, data management, payments, reporting, and internal copilots.\n\n\nAgentic Harness Design: Design the harnesses that make agentic engineering reliable: repo instructions, skills, MCP tools, scripts, hooks, CI gates, evals, observability, permissions, and review loops.\n\nCustom Sub-Agent Infrastructure: Architect and deploy autonomous, custom multi-agent pipelines and harnesses (repo instructions, custom MCP tools, CI gates, and advanced LLM evaluation matrices) to automate the engineering loop from spec to deployment safely.\n\nDevelopment Interface Execution: Use Claude Code, Codex, and related tools as a primary development interface, not an occasional assistant.\n\nNear-100% AI Velocity: Operate at the absolute frontier of developer velocity, writing near 100% of initial code utilizing autonomous agents and advanced IDE tools, treating your role as the system architect who guides and validates the agents rather than writing line-by-line boilerplate.\n\nNon-Engineer Contribution Paths: Create a safe contribution path for non-engineers using AI tools, with rigorous engineering review loops at the right friction points.\n\n\nOperational Systems Transformation: Turn messy, ambiguous operational constraints into simple, durable systems.\n\n\nTeam Development: Recruit, coach, and raise the engineering bar for a lean, elite engineering team.\n\n\nCross-Functional Collaboration: Work closely with growth, sales, operations, and finance to ship software that improves company revenue, margin, speed, and customer experience.\n\n\nQualifications\n\n\nHacker Mindset: You are a hacker in all aspects of life.\n\n\nFull-Stack Depth: You are a strong full-stack engineer with a heavy backend bias.\n\n\nProduction Ownership: You have owned complex production systems that real customers or business operators depend on daily.\n\n\nStartup DNA: You have experience with early-stage, high-growth tech environments, operating within lean and efficient teams.\n\n\nLeadership Capabilities: You have strong leadership skills with experience in building, mentoring, and managing high-performing engineering teams or technical pods.\n\n\nThe AI Frontier Builder: You do not just use AI tools as basic autocomplete assistants or for standard boilerplate. You are actively engineering custom sub-agents and localized testing guardrails to push development to near-100% autonomous code execution.\n\n\nAutonomous Velocity Master: You frequently hit hard rate limits on frontier tools (Claude Code, Cursor, Codex) because they serve as your primary pipeline execution interface. You manage code quality via advanced verification workflows rather than basic line-by-line visibility.\n\n\nConcrete Portfolio: You have taken ultimate ownership and responsibility for an existing product or system before and possess a portfolio, GitHub repo, Loom, write-up, or concrete example of an application you built from scratch.\n\n\nLanguage Proficiency: You have strong proficiency with Python, PostgreSQL, and associated ORM frameworks (specifically Django and FastAPI).\n\n\nAmbiguity Decomposer: You know how to cleanly decompose ambiguous work into technical specs, discrete tasks, automated tests, evals, and reviewable artifacts.\n\n\nInnovative Thinker: You are a creative thinker with the ability to identify innovative growth opportunities and experiment with new approaches.\n\n\nAgent Failure Detection: You can tell when a generative agent is solving the wrong problem, overfitting to a test, hallucinating confidence, or making the codebase harder to maintain long-term.\n\n\nVerification Disciplined: You care deeply about verification: tests, logs, traces, screenshots, PR reviews, evals, and hard evidence over subjective vibes.\n\n\nStrategic Judgment: You have strong product judgment and can navigate smoothly from a business bottleneck to a clean technical design without needing everything pre-specified.\n\n\nDisciplined Velocity: You move quickly, but you do not confuse speed with mess. You can lead people, set team standards, give direct feedback, and build a team that gets stronger over time.\n\n\nBonus Points For:\n\n\nExperience building internal productivity tools, CRM custom engines, or dashboard tools for operations-heavy business segments.\n\n\nAdvanced knowledge of high-volume data scraping, browser automation, data parsing, or complex third-party API integrations.\n\n\nExperience with communications automation, Slack, WhatsApp, HubSpot, payment gateways, workflow orchestration, or data-heavy analytical dashboards.\n\n\nYou have built your own technical product from scratch before that has generated meaningful revenue ($100k+) or active consumer usage (100k+ users).\n\n\nYou have previously co-founded or started your own company.\n\n\nExperience setting up AI guardrails at an organizational level: code review policies for AI-assisted contributions, IP and data-handling practices, secrets/access controls, model and tool selection, and evaluation frameworks.\n\n\nWhat’s Offered\n\n\nHigh-Impact Ownership: Own the infrastructure for an established company with real product-market fit, high-profile customers, fast scaling, and a clear operational problem worth solving.\n\nCapital Stability: We have been profitable many more of our years than not, and all of our organizational design and capital allocation are about being one of the most consequential companies for human flourishing over the coming decades, rather than near-term fundraising cycles.\n\nImmediate Leverage Work: Work on a clear operational ecosystem where optimized software immediately improves customer experience, margins, unit economics, and team capacity.\n\n\nExecutive Access: Work directly with the company's cofounders, most senior executive leadership, and operators who treat AI-native systems as a core foundation of how the company runs.\n\n\nWork Smarter Culture: We are big believers in always seeking to work smarter rather than working harder, ensuring our incentives align with excellent work/life balance.\n\n\nElite Mentorship: Have regular access to two advisors who are world-class startup founders/CTOs, who together have written most of the software behind funds managing over $15B, who would be excited to provide mentorship and give advice regularly.\n\n\nVelocity Values: Grow with a team that values speed, standalone ownership, direct feedback, and practical systems that make customers' lives better.\n\n\nCareer Trajectory: Have many opportunities for personal, career, and compensation growth.\n\n\nShift Schedule: You will be working in US shift timings.",1783330170000,"2026-07-06 11:30:15","2026-07-01T12:15:38.000Z","INR",{"jsonldValid":24,"jsonld":27},{"id":68,"slug":69,"title":55,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":56,"country":57,"remote":14,"employmentType":70,"department":59,"content_html":71,"content_text":72,"years":20,"createdAt":73,"updatedAtISO":74,"postedAtISO":75,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":65,"schema":76},"af54bf46dd9c9b30d97e931fe748706c218edc45a673fcddff5efe7ddeff63b4","founding-engineer-at-fresh-prints-267aee7603",[16],"\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client.&nbsp;If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Founding Engineer\u003C/strong>\u003C/h3>\n\u003Cp>Your mandate is to build the core systems, advanced backend products, and engineering culture that let Frontier scale our leading enterprise automation and workflows.\u003C/p>\n\u003Cp>This means owning complex production systems, optimizing internal operational tooling, building agent-powered workflows, and creating the structural harnesses that let engineers and operators ship software quickly and safely with AI.\u003C/p>\n\u003Cp>You will work directly with our leadership team and senior operators on the company’s highest-leverage engineering problems: end-to-end data processing speed, high-concurrency search quality, operator productivity, platform onboarding, client intelligence, and AI-assisted operations.\u003C/p>\n\u003Cp>We are only interested in someone who takes a long-term ownership mentality to technical architecture, infrastructure stability, and core business partnerships.\u003C/p>\n\u003Ch3>\u003Cstrong>Existing Tech Stack\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Backend:\u003C/strong> Python (Django and FastAPI frameworks)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Database:\u003C/strong> PostgreSQL Database and associated ORM frameworks\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Infrastructure:\u003C/strong> AWS Services and/or Railway cloud architectures\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI/Agentic Interface:\u003C/strong> Claude Code, Codex, Cursor, Model Model Context Protocol (MCP) tools, custom scripts, evaluation frameworks, and real-time observability pipelines\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>AI Function Leadership:\u003C/strong> Build and lead an AI-native engineering function with clear standards, fast shipping, and strong production discipline.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Core Infrastructure Improvement:\u003C/strong> Improve our core distributed systems, backend architectures, data ingestion layers, search, quoting, data management, payments, reporting, and internal copilots.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Agentic Harness Design:\u003C/strong> Design the harnesses that make agentic engineering reliable: repo instructions, skills, MCP tools, scripts, hooks, CI gates, evals, observability, permissions, and review loops.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Development Interface Execution:\u003C/strong> Use Claude Code, Codex, and related tools as a primary development interface, not an occasional assistant.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Non-Engineer Contribution Paths:\u003C/strong> Create a safe contribution path for non-engineers using AI tools, with rigorous engineering review loops at the right friction points.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Operational Systems Transformation:\u003C/strong> Turn messy, ambiguous operational constraints into simple, durable systems.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Team Development:\u003C/strong> Recruit, coach, and raise the engineering bar for a lean, elite engineering team.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Cross-Functional Collaboration:\u003C/strong> Work closely with growth, sales, operations, and finance to ship software that improves company revenue, margin, speed, and customer experience.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Hacker Mindset:\u003C/strong> You are a hacker in all aspects of life.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Full-Stack Depth:\u003C/strong> You are a strong full-stack engineer with a heavy backend bias.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Production Ownership:\u003C/strong> You have owned complex production systems that real customers or business operators depend on daily.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Startup DNA:\u003C/strong> You have experience with early-stage, high-growth tech environments, operating within lean and efficient teams.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Leadership Capabilities:\u003C/strong> You have strong leadership skills with experience in building, mentoring, and managing high-performing engineering teams or technical pods.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Agent Expert:\u003C/strong> You use coding agents every day and thoroughly understand their strengths, limitations, and failure modes from hands-on experience.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Interface Power-User:\u003C/strong> You frequently hit usage limits on Claude, Codex, Cursor, or similar tools because you actively push them to execute real-world production code.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Concrete Portfolio:\u003C/strong> You have taken ultimate ownership and responsibility for an existing product or system before and possess a portfolio, GitHub repo, Loom, write-up, or concrete example of an application you built from scratch.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Language Proficiency:\u003C/strong> You have strong proficiency with Python, PostgreSQL, and associated ORM frameworks (specifically Django and FastAPI).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Ambiguity Decomposer:\u003C/strong> You know how to cleanly decompose ambiguous work into technical specs, discrete tasks, automated tests, evals, and reviewable artifacts.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Innovative Thinker:\u003C/strong> You are a creative thinker with the ability to identify innovative growth opportunities and experiment with new approaches.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Agent Failure Detection:\u003C/strong> You can tell when a generative agent is solving the wrong problem, overfitting to a test, hallucinating confidence, or making the codebase harder to maintain long-term.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Verification Disciplined:\u003C/strong> You care deeply about verification: tests, logs, traces, screenshots, PR reviews, evals, and hard evidence over subjective vibes.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strategic Judgment:\u003C/strong> You have strong product judgment and can navigate smoothly from a business bottleneck to a clean technical design without needing everything pre-specified.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Disciplined Velocity:\u003C/strong> You move quickly, but you do not confuse speed with mess. You can lead people, set team standards, give direct feedback, and build a team that gets stronger over time.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>Bonus Points For:\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Experience building internal productivity tools, CRM custom engines, or dashboard tools for operations-heavy business segments.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Advanced knowledge of high-volume data scraping, browser automation, data parsing, or complex third-party API integrations.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with communications automation, Slack, WhatsApp, HubSpot, payment gateways, workflow orchestration, or data-heavy analytical dashboards.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You have built your own technical product from scratch before that has generated meaningful revenue ($100k+) or active consumer usage (100k+ users).\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You have previously co-founded or started your own company.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience setting up AI guardrails at an organizational level: code review policies for AI-assisted contributions, IP and data-handling practices, secrets/access controls, model and tool selection, and evaluation frameworks.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>High-Impact Ownership:\u003C/strong> Own the infrastructure for an established company with real product-market fit, high-profile customers, fast scaling, and a clear operational problem worth solving.\u003C/p>\n\u003C/li>\n\u003Cli>\u003Cstrong>Capital Stability:\u003C/strong> We have been profitable many more of our years than not, and all of our organizational design and capital allocation are about being one of the most consequential companies for human flourishing over the coming decades, rather than near-term fundraising cycles.\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Immediate Leverage Work:\u003C/strong> Work on a clear operational ecosystem where optimized software immediately improves customer experience, margins, unit economics, and team capacity.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Executive Access:\u003C/strong> Work directly with the company's cofounders, most senior executive leadership, and operators who treat AI-native systems as a core foundation of how the company runs.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Work Smarter Culture:\u003C/strong> We are big believers in always seeking to work smarter rather than working harder, ensuring our incentives align with excellent work/life balance.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Elite Mentorship:\u003C/strong> Have regular access to two advisors who are world-class startup founders/CTOs, who together have written most of the software behind funds managing over $15B, who would be excited to provide mentorship and give advice regularly.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Velocity Values:\u003C/strong> Grow with a team that values speed, standalone ownership, direct feedback, and practical systems that make customers' lives better.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Career Trajectory:\u003C/strong> Have many opportunities for personal, career, and compensation growth.\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Shift Schedule:\u003C/strong> You will be working in US/EST shift timings.\u003C/p>\n\u003C/li>\n\u003C/ul>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nThe Role: Founding Engineer\nYour mandate is to build the core systems, advanced backend products, and engineering culture that let Frontier scale our leading enterprise automation and workflows.\nThis means owning complex production systems, optimizing internal operational tooling, building agent-powered workflows, and creating the structural harnesses that let engineers and operators ship software quickly and safely with AI.\nYou will work directly with our leadership team and senior operators on the company’s highest-leverage engineering problems: end-to-end data processing speed, high-concurrency search quality, operator productivity, platform onboarding, client intelligence, and AI-assisted operations.\nWe are only interested in someone who takes a long-term ownership mentality to technical architecture, infrastructure stability, and core business partnerships.\nExisting Tech Stack\n\n\nBackend: Python (Django and FastAPI frameworks)\n\n\nDatabase: PostgreSQL Database and associated ORM frameworks\n\n\nInfrastructure: AWS Services and/or Railway cloud architectures\n\n\nAI/Agentic Interface: Claude Code, Codex, Cursor, Model Model Context Protocol (MCP) tools, custom scripts, evaluation frameworks, and real-time observability pipelines\n\n\nKey Responsibilities\n\n\nAI Function Leadership: Build and lead an AI-native engineering function with clear standards, fast shipping, and strong production discipline.\n\n\nCore Infrastructure Improvement: Improve our core distributed systems, backend architectures, data ingestion layers, search, quoting, data management, payments, reporting, and internal copilots.\n\n\nAgentic Harness Design: Design the harnesses that make agentic engineering reliable: repo instructions, skills, MCP tools, scripts, hooks, CI gates, evals, observability, permissions, and review loops.\n\n\nDevelopment Interface Execution: Use Claude Code, Codex, and related tools as a primary development interface, not an occasional assistant.\n\n\nNon-Engineer Contribution Paths: Create a safe contribution path for non-engineers using AI tools, with rigorous engineering review loops at the right friction points.\n\n\nOperational Systems Transformation: Turn messy, ambiguous operational constraints into simple, durable systems.\n\n\nTeam Development: Recruit, coach, and raise the engineering bar for a lean, elite engineering team.\n\n\nCross-Functional Collaboration: Work closely with growth, sales, operations, and finance to ship software that improves company revenue, margin, speed, and customer experience.\n\n\nQualifications\n\n\nHacker Mindset: You are a hacker in all aspects of life.\n\n\nFull-Stack Depth: You are a strong full-stack engineer with a heavy backend bias.\n\n\nProduction Ownership: You have owned complex production systems that real customers or business operators depend on daily.\n\n\nStartup DNA: You have experience with early-stage, high-growth tech environments, operating within lean and efficient teams.\n\n\nLeadership Capabilities: You have strong leadership skills with experience in building, mentoring, and managing high-performing engineering teams or technical pods.\n\n\nAgent Expert: You use coding agents every day and thoroughly understand their strengths, limitations, and failure modes from hands-on experience.\n\n\nInterface Power-User: You frequently hit usage limits on Claude, Codex, Cursor, or similar tools because you actively push them to execute real-world production code.\n\n\nConcrete Portfolio: You have taken ultimate ownership and responsibility for an existing product or system before and possess a portfolio, GitHub repo, Loom, write-up, or concrete example of an application you built from scratch.\n\n\nLanguage Proficiency: You have strong proficiency with Python, PostgreSQL, and associated ORM frameworks (specifically Django and FastAPI).\n\n\nAmbiguity Decomposer: You know how to cleanly decompose ambiguous work into technical specs, discrete tasks, automated tests, evals, and reviewable artifacts.\n\n\nInnovative Thinker: You are a creative thinker with the ability to identify innovative growth opportunities and experiment with new approaches.\n\n\nAgent Failure Detection: You can tell when a generative agent is solving the wrong problem, overfitting to a test, hallucinating confidence, or making the codebase harder to maintain long-term.\n\n\nVerification Disciplined: You care deeply about verification: tests, logs, traces, screenshots, PR reviews, evals, and hard evidence over subjective vibes.\n\n\nStrategic Judgment: You have strong product judgment and can navigate smoothly from a business bottleneck to a clean technical design without needing everything pre-specified.\n\n\nDisciplined Velocity: You move quickly, but you do not confuse speed with mess. You can lead people, set team standards, give direct feedback, and build a team that gets stronger over time.\n\n\nBonus Points For:\n\n\nExperience building internal productivity tools, CRM custom engines, or dashboard tools for operations-heavy business segments.\n\n\nAdvanced knowledge of high-volume data scraping, browser automation, data parsing, or complex third-party API integrations.\n\n\nExperience with communications automation, Slack, WhatsApp, HubSpot, payment gateways, workflow orchestration, or data-heavy analytical dashboards.\n\n\nYou have built your own technical product from scratch before that has generated meaningful revenue ($100k+) or active consumer usage (100k+ users).\n\n\nYou have previously co-founded or started your own company.\n\n\nExperience setting up AI guardrails at an organizational level: code review policies for AI-assisted contributions, IP and data-handling practices, secrets/access controls, model and tool selection, and evaluation frameworks.\n\n\nWhat’s Offered\n\n\nHigh-Impact Ownership: Own the infrastructure for an established company with real product-market fit, high-profile customers, fast scaling, and a clear operational problem worth solving.\n\nCapital Stability: We have been profitable many more of our years than not, and all of our organizational design and capital allocation are about being one of the most consequential companies for human flourishing over the coming decades, rather than near-term fundraising cycles.\n\nImmediate Leverage Work: Work on a clear operational ecosystem where optimized software immediately improves customer experience, margins, unit economics, and team capacity.\n\n\nExecutive Access: Work directly with the company's cofounders, most senior executive leadership, and operators who treat AI-native systems as a core foundation of how the company runs.\n\n\nWork Smarter Culture: We are big believers in always seeking to work smarter rather than working harder, ensuring our incentives align with excellent work/life balance.\n\n\nElite Mentorship: Have regular access to two advisors who are world-class startup founders/CTOs, who together have written most of the software behind funds managing over $15B, who would be excited to provide mentorship and give advice regularly.\n\n\nVelocity Values: Grow with a team that values speed, standalone ownership, direct feedback, and practical systems that make customers' lives better.\n\n\nCareer Trajectory: Have many opportunities for personal, career, and compensation growth.\n\n\nShift Schedule: You will be working in US/EST shift timings.",1782898158000,"2026-07-01 11:30:19","2026-06-19T19:31:48.000Z",{"jsonldValid":24,"jsonld":27},{"id":78,"slug":79,"title":80,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":56,"country":57,"remote":14,"employmentType":81,"department":47,"content_html":82,"content_text":83,"years":20,"createdAt":73,"updatedAtISO":84,"postedAtISO":85,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":65,"schema":86},"52e6f91eff7e896681be3a173b3e91489eacbebd7aa37ffc410a9b69a19d1bad","shopify-merchant-support-specialist-at-fresh-prints-e1244e5f4c","Shopify Merchant Support Specialist",[16],"\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client.&nbsp;If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Shopify Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a Shopify Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the&nbsp;\u003Cstrong>Support &amp; Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in supporting Shopify merchants\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in e-commerce, SaaS, or analytics is a plus\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture &amp; Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Shopify Merchant Support Specialist\nWe’re looking for a Shopify Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in supporting Shopify merchants\n\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nExperience in e-commerce, SaaS, or analytics is a plus\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\nComfortable with providing weekend support\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO","2026-07-01 11:30:18","2026-06-26T19:13:51.000Z",{"jsonldValid":24,"jsonld":27},{"id":88,"slug":89,"title":90,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":91,"department":47,"content_html":92,"content_text":93,"years":20,"createdAt":94,"updatedAtISO":95,"postedAtISO":96,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":97},"fbc079dbe65d2067111b0641019c10f646945968e7fd093f0ed16eea793e0389","customer-merchant-support-specialist-at-fresh-prints-d6253a70c9","Customer/Merchant Support Specialist",[16],"\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client.&nbsp;If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Customer/Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a Customer/Merchant Support Specialist&nbsp;to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support &amp; Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in customer/merchant support or a related role\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in e-commerce, SaaS, or analytics is a plus\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture &amp; Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Customer/Merchant Support Specialist\nWe’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in customer/merchant support or a related role\n\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nExperience in e-commerce, SaaS, or analytics is a plus\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\nComfortable with providing weekend support\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO",1779204380000,"2026-05-19 17:26:55","2026-05-18T18:30:38.000Z",{"jsonldValid":24,"jsonld":27},1784968952722]