[{"data":1,"prerenderedAt":118},["ShallowReactive",2],{"$fCZuPTH0ucw4epa0_t8-pm1DxQ1H0WebSp-9Firq37k4":3,"$fnh9dxDpEGrljvqvG_oCgdTew0FWAC7z_sMaGKI9rhi4":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"b491e3486612ccbeadda773e3dd40e52beb94bb07200bfcb94780a6cba925a8e","senior-director-commercial-strategy-and-programs-at-impiricus-fb21a1d80f","Senior Director, Commercial Strategy & Programs","Impiricus","https://logo.clearbit.com/impiricus.com","The AI-Powered HCP Engagement Engine","Technology, Information and Internet","Remote","",true,[16],"Full-time","Other","\u003Cp>\u003Cstrong>Job Title: Senior Director, Commercial Strategy & Programs\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Location: Remote\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Exemption Status: Full-time/ Exempt\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Who We Are\u003C/strong>\u003C/p>\n\u003Cp>Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\u003C/p>\n\u003Cp>With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\u003C/p>\n\u003Ch4>\u003Cstrong>Job Summary:\u003C/strong>\u003C/h4>\n\u003Cp>We’re looking for a seasoned go-to-market programs leader to drive results with the Chief Commercial Officer (CCO) — a battle-tested operator with deep experience in high-growth environments who makes our commercial leadership faster, smarter, and better aligned. This is not a passive coordination role. You will be a force multiplier for the CCO: anticipating needs before they are voiced, building the infrastructure that keeps the commercial engine running, and owning high-stakes projects from inception to completion.\u003C/p>\n\u003Ch4>\u003Cstrong>Duties/Responsibilities: \u003C/strong>\u003C/h4>\n\u003Cp>\u003Cstrong>Strategic Support for the CCO\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the CCO’s trusted thought partner — helping to see around corners, pressure-test ideas, and translate strategy into executable plans\u003C/li>\n\u003Cli>Build board-ready materials, executive presentations, and internal communications that are clear, compelling, and accurate\u003C/li>\n\u003Cli>Chase down data points, synthesize commercial insights, and surface the information the CCO needs to make confident decisions\u003C/li>\n\u003Cli>Drive alignment across commercial projects — managing stakeholder dynamics, resolving blockers, and keeping initiatives moving\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Commercial Program Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives\u003C/li>\n\u003Cli>Manage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met\u003C/li>\n\u003Cli>Drive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp\u003C/li>\n\u003Cli>Lead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Enablement & AI-Driven Process Innovation\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs\u003C/li>\n\u003Cli>Deploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making\u003C/li>\n\u003Cli>Stay ahead of the AI tooling landscape —  know what is worth implementing and what is noise, and does act accordingly\u003C/li>\n\u003Cli>Create feedback loops and iteration cadences to continuously improve what we have built\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Special Projects\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Take the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives\u003C/li>\n\u003Cli>Partner with the CCO and cross-functional stakeholders to drive alignment on mission\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Experience:\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>10+ years of experience, including 3–5 years in management consulting (strategy, operations, or GTM focus at MBB, Big 4, or boutique strategy firm)\u003C/li>\n\u003Cli>3-5 years commercialization experience in the pharmaceutical/biotech/medical device space preferred\u003C/li>\n\u003Cli>Demonstrated experience at a venture-backed or high-growth company that scaled rapidly — think 3–10x revenue or headcount growth within a 2–3 year window. Didn't just observe the hypergrowth, but have experience in the room building through it\u003C/li>\n\u003Cli>Hands-on track record of deploying AI agents and building workflows around LLMs within a commercial or operations function— not just familiarity, but real implementation experience with real adoption outcomes\u003C/li>\n\u003Cli>Exceptional communication and presentation skills— Building a board deck that tells a crisp story and write an exec memo that doesn't require a follow-up\u003C/li>\n\u003Cli>High proficiency with HubSpot or a comparable CRM; you understand pipeline hygiene and how data quality affects commercial decision-making\u003C/li>\n\u003C/ul>\n\u003Cp>The base salary range for this role is $170,000-$220,000\u003C/p>\n\u003Cp>Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\u003C/p>\n\n\u003Cp>\u003Cstrong>Benefits:\u003C/strong>\u003C/p>\n\u003Cp>Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\u003C/p>\n\u003Cp>\u003Cimg> \u003Cstrong>Healthcare\u003C/strong>: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge\u003Cbr>\u003Cimg> \u003Cstrong>HSA, FSA & DCFSA\u003C/strong>: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)\u003Cbr>\u003Cimg> \u003Cstrong>Coverage & Protection\u003C/strong>: 100% paid short- and long-term disability, plus life and AD&D insurance\u003Cbr>\u003Cimg> \u003Cstrong>Flexible Time Off\u003C/strong>: Take the time you need with a flexible vacation policy — recharge your batteries your way\u003Cbr>\u003Cimg> \u003Cstrong>Parental Leave\u003C/strong>: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months)\u003Cbr>\u003Cimg> \u003Cstrong>Your Work, Your Way\u003C/strong>: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.\u003Cbr>\u003Cimg> \u003Cstrong>Home Office Setup\u003C/strong>: We’ll ship you the gear you need to create a comfortable workspace at home.\u003Cbr>\u003Cimg> \u003Cstrong>401(k)\u003C/strong>: Save for your future with tax advantages (and company match!)\u003C/p>\n\n\n\u003Cp>\u003Cem>Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/em>\u003C/p>","Job Title: Senior Director, Commercial Strategy & Programs\nLocation: Remote\nExemption Status: Full-time/ Exempt\nWho We Are\nImpiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\nWith our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\nJob Summary:\nWe’re looking for a seasoned go-to-market programs leader to drive results with the Chief Commercial Officer (CCO) — a battle-tested operator with deep experience in high-growth environments who makes our commercial leadership faster, smarter, and better aligned. This is not a passive coordination role. You will be a force multiplier for the CCO: anticipating needs before they are voiced, building the infrastructure that keeps the commercial engine running, and owning high-stakes projects from inception to completion.\nDuties/Responsibilities: \nStrategic Support for the CCO\n\nServe as the CCO’s trusted thought partner — helping to see around corners, pressure-test ideas, and translate strategy into executable plans\nBuild board-ready materials, executive presentations, and internal communications that are clear, compelling, and accurate\nChase down data points, synthesize commercial insights, and surface the information the CCO needs to make confident decisions\nDrive alignment across commercial projects — managing stakeholder dynamics, resolving blockers, and keeping initiatives moving\n\nCommercial Program Management\n\nOwn program management for non-sales commercial projects spanning marketing, operations, and cross-functional initiatives\nManage dependencies across adjacent teams, ensuring handoffs are clean and timelines are met\nDrive meeting cadence, pipeline reviews, and HubSpot hygiene — building the operational rhythm that keeps the commercial team sharp\nLead the commercial team’s best practices Center of Excellence: capturing what works, documenting what doesn’t, and packaging it for adoption by sales ops and sales leadership\n\nEnablement & AI-Driven Process Innovation\n\nLead adoption and change management for new tools, processes, and ways of working, developing rollout plans, role-based playbooks, and enablement programs\nDeploy AI agents and build AI-powered workflows that meaningfully improve commercial team productivity and decision-making\nStay ahead of the AI tooling landscape —  know what is worth implementing and what is noise, and does act accordingly\nCreate feedback loops and iteration cadences to continuously improve what we have built\n\nSpecial Projects\n\nTake the lead on internal commercial special projects, including the Commercial Roundtable and other high-priority CCO initiatives\nPartner with the CCO and cross-functional stakeholders to drive alignment on mission\n\nExperience:\n\n10+ years of experience, including 3–5 years in management consulting (strategy, operations, or GTM focus at MBB, Big 4, or boutique strategy firm)\n3-5 years commercialization experience in the pharmaceutical/biotech/medical device space preferred\nDemonstrated experience at a venture-backed or high-growth company that scaled rapidly — think 3–10x revenue or headcount growth within a 2–3 year window. Didn't just observe the hypergrowth, but have experience in the room building through it\nHands-on track record of deploying AI agents and building workflows around LLMs within a commercial or operations function— not just familiarity, but real implementation experience with real adoption outcomes\nExceptional communication and presentation skills— Building a board deck that tells a crisp story and write an exec memo that doesn't require a follow-up\nHigh proficiency with HubSpot or a comparable CRM; you understand pipeline hygiene and how data quality affects commercial decision-making\n\nThe base salary range for this role is $170,000-$220,000\nWhere you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\n\nBenefits:\nImpiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\n Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!)\n\n\nImpiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.",0,1779614698000,"2026-05-24 11:26:57","2026-05-22T17:27:38.000Z",false,170000,220000,"USD",{"jsonldValid":24,"jsonld":13},{"jobs":30},[31,45,59,75,94,109],{"id":32,"slug":33,"title":34,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":35,"department":36,"content_html":37,"content_text":38,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":41,"hasSalary":24,"salaryMin":42,"salaryMax":43,"currency":27,"schema":44},"0da55b3db17a9b7fb1024cf5bfe7b1c5826bfb8b960006494b455d51dcd70cb8","sales-operations-analyst-at-impiricus-e9b114263a","Sales Operations Analyst",[16],"Sales","\u003Cp>\u003Cstrong>Job Title: \u003C/strong>Sales Operations Analyst\u003C/p>\n\u003Cp>\u003Cstrong>Location: \u003C/strong>Remote, USA | Atlanta, GA | NYC, NY \u003C/p>\n\u003Cp>\u003Cstrong>Job type: \u003C/strong>Full Time, Exempt\u003C/p>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Ch3>\u003Cstrong>Who We Are\u003C/strong>\u003C/h3>\n\u003Cp>Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\u003C/p>\n\u003Cp>With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\u003C/p>\n\u003Ch3>\u003Cstrong>Job Summary\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for an execution-oriented \u003Cstrong>Sales Operations Analyst\u003C/strong> to serve as the operational backbone of our revenue team. Reporting to the Director of Sales Operations, you’ll manage CRM hygiene, reporting, and process execution — freeing up leadership to focus on strategy. The ideal candidate is highly organized, data-driven, and genuinely curious about applying AI tools to make operations smarter and faster.\u003C/p>\n\n\u003Ch3>\u003Cstrong>Responsibilities: \u003C/strong>\u003C/h3>\n\u003Ch4>\u003Cstrong>CRM Administration & Data Integrity\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Manage day-to-day HubSpot administration and maintain foundational CRM hygiene across contacts, companies, deals, and pipeline stages.\u003C/li>\n\u003Cli>Conduct weekly duplicate audits and resolution, with a goal of defining criteria and eventually automating the process.\u003C/li>\n\u003Cli>Perform regular audits of deal and contact associations, lifecycle stages, and data consistency — correcting gaps proactively.\u003C/li>\n\u003Cli>Build and manage lists, workflows, and sequences to support sales and marketing campaigns.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Deal Desk\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Support the deal review process by ensuring all required fields, approvals, and documentation are complete before deals progresses.\u003C/li>\n\u003Cli>Partner with sales reps and leadership to manage deal exceptions, discounting approvals, and non-standard deal requests.\u003C/li>\n\u003Cli>Maintain and enforce deal desk policies, pricing guidelines, and approval workflows to ensure consistency and compliance across the revenue team.\u003C/li>\n\u003Cli>Track deal desk request volume, turnaround time, and outcomes to identify bottlenecks and continuously improve the deal review process.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Reporting & Analytics\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Maintain and update a lead dashboard tracking pipeline activity, source attribution, and deal progression.\u003C/li>\n\u003Cli>Build and manage KPI reporting across core metrics: win rate, average deal size, sales cycle length, and pipeline coverage.\u003C/li>\n\u003Cli>Prepare and support business reviews with accurate, up-to-date performance data and pipeline summaries.\u003C/li>\n\u003Cli>Surface trends, anomalies, and actionable insights from pipeline and performance data.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Gong & Call Intelligence\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Manage call tracking, tagging, and organization in Gong across the full sales team.\u003C/li>\n\u003Cli>Leverage Gong Agent Studio to build and maintain automated scorecards and alerts that flag deal risks, identify expansion opportunities, and surface positive buying signals.\u003C/li>\n\u003Cli>Monitor calls for objection patterns, competitive mentions, and sentiment shifts — synthesizing findings into regular reports for sales leadership.\u003C/li>\n\u003Cli>Partner with the Director of Sales Operations to translate Gong insights into coaching opportunities and process improvements.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>AI Optimization & Workflow Automation\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Identify and implement AI tools and automations that reduce manual lift across the sales workflow.\u003C/li>\n\u003Cli>Use AI to assist with call summarization, outreach drafting, and client insight extraction.\u003C/li>\n\u003Cli>Stay current on emerging tools and proactively recommend adoption opportunities.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Lifecycle Management, Lead Status & Attribution\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Partner with the Director of Sales Operations to design and implement lifecycle stage and lead status frameworks in HubSpot from the ground up.\u003C/li>\n\u003Cli>Support the build-out of attribution models to ensure marketing and sales touchpoints are accurately captured and credited across the buyer journey.\u003C/li>\n\u003Cli>Collaborate with marketing to define lead source standards, UTM structure, and MQL-to-SQL handoff criteria.\u003C/li>\n\u003Cli>Once frameworks are established, manage and maintain ongoing accuracy — auditing for mismatches, stale statuses, and records that fall out of sync with actual deal activity.\u003C/li>\n\u003Cli>Surface attribution insights to inform pipeline strategy and resource allocation.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Requirements:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–3 years in sales operations, revenue operations, or a related role.\u003C/li>\n\u003Cli>Hands-on HubSpot experience (or comparable CRM), including lifecycle stages, lead status management, and attribution tracking.\u003C/li>\n\u003Cli>Working knowledge of automation and workflow tools, whether in HubSpot, Clay, or similar platforms, and the ability to build, troubleshoot, and optimize them.\u003C/li>\n\u003Cli>Experience with Gong or a comparable call intelligence platform, including familiarity with scorecards, alerts, and conversation analytics.\u003C/li>\n\u003Cli>Ability to build and maintain sales dashboards and KPI reports.\u003C/li>\n\u003Cli>Working knowledge of AI tools (Claude, ChatGPT, or similar) applied to real business workflows — not just casual use.\u003C/li>\n\u003Cli>Strong Excel/Google Sheets skills and comfort with large datasets.\u003C/li>\n\u003Cli>Highly organized, detail-oriented, and able to manage competing priorities.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Background in pharma, healthtech, or HCP marketing.\u003C/li>\n\u003Cli>Experience with Gong Agent Studio or similar automation features within call intelligence platforms.\u003C/li>\n\u003Cli>Familiarity with Clay or similar data enrichment tools.\u003C/li>\n\u003Cli>Experience with Asana or similar project management platforms.\u003C/li>\n\u003C/ul>\n\u003Cp>The base salary range for this role is \u003Cstrong>$75,000- $95,000\u003C/strong>\u003C/p>\n\u003Cp>Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\u003C/p>\n\n\u003Cp>\u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com.\u003C/p>\n\n\u003Cp>\u003Cstrong>Benefits:\u003C/strong>\u003C/p>\n\u003Cp>Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\u003C/p>\n\u003Cp>\u003Cimg> \u003Cstrong>Healthcare\u003C/strong>: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge\u003Cbr>\u003Cimg> \u003Cstrong>HSA, FSA & DCFSA\u003C/strong>: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)\u003Cbr>\u003Cimg> \u003Cstrong>Coverage & Protection\u003C/strong>: 100% paid short- and long-term disability, plus life and AD&D insurance\u003Cbr>\u003Cimg> \u003Cstrong>Flexible Time Off\u003C/strong>: Take the time you need with a flexible vacation policy — recharge your batteries your way\u003Cbr>\u003Cstrong>\u003Cimg> Parental Leave\u003C/strong>: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)\u003Cbr>\u003Cimg> \u003Cstrong>Your Work, Your Way\u003C/strong>: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.\u003Cbr>\u003Cimg> \u003Cstrong>Home Office Setup\u003C/strong>: We’ll ship you the gear you need to create a comfortable workspace at home.\u003Cbr>\u003Cimg> \u003Cstrong>401(k)\u003C/strong>: Save for your future with tax advantages (and company match!)\u003C/p>\n\n\u003Cp>\u003Cem>Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/em>\u003C/p>","Job Title: Sales Operations Analyst\nLocation: Remote, USA | Atlanta, GA | NYC, NY \nJob type: Full Time, Exempt\n \nWho We Are\nImpiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\nWith our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\nJob Summary\nWe’re looking for an execution-oriented Sales Operations Analyst to serve as the operational backbone of our revenue team. Reporting to the Director of Sales Operations, you’ll manage CRM hygiene, reporting, and process execution — freeing up leadership to focus on strategy. The ideal candidate is highly organized, data-driven, and genuinely curious about applying AI tools to make operations smarter and faster.\n\nResponsibilities: \nCRM Administration & Data Integrity\n\nManage day-to-day HubSpot administration and maintain foundational CRM hygiene across contacts, companies, deals, and pipeline stages.\nConduct weekly duplicate audits and resolution, with a goal of defining criteria and eventually automating the process.\nPerform regular audits of deal and contact associations, lifecycle stages, and data consistency — correcting gaps proactively.\nBuild and manage lists, workflows, and sequences to support sales and marketing campaigns.\n\nDeal Desk\n\nSupport the deal review process by ensuring all required fields, approvals, and documentation are complete before deals progresses.\nPartner with sales reps and leadership to manage deal exceptions, discounting approvals, and non-standard deal requests.\nMaintain and enforce deal desk policies, pricing guidelines, and approval workflows to ensure consistency and compliance across the revenue team.\nTrack deal desk request volume, turnaround time, and outcomes to identify bottlenecks and continuously improve the deal review process.\n\nReporting & Analytics\n\nMaintain and update a lead dashboard tracking pipeline activity, source attribution, and deal progression.\nBuild and manage KPI reporting across core metrics: win rate, average deal size, sales cycle length, and pipeline coverage.\nPrepare and support business reviews with accurate, up-to-date performance data and pipeline summaries.\nSurface trends, anomalies, and actionable insights from pipeline and performance data.\n\nGong & Call Intelligence\n\nManage call tracking, tagging, and organization in Gong across the full sales team.\nLeverage Gong Agent Studio to build and maintain automated scorecards and alerts that flag deal risks, identify expansion opportunities, and surface positive buying signals.\nMonitor calls for objection patterns, competitive mentions, and sentiment shifts — synthesizing findings into regular reports for sales leadership.\nPartner with the Director of Sales Operations to translate Gong insights into coaching opportunities and process improvements.\n\nAI Optimization & Workflow Automation\n\nIdentify and implement AI tools and automations that reduce manual lift across the sales workflow.\nUse AI to assist with call summarization, outreach drafting, and client insight extraction.\nStay current on emerging tools and proactively recommend adoption opportunities.\n\nLifecycle Management, Lead Status & Attribution\n\nPartner with the Director of Sales Operations to design and implement lifecycle stage and lead status frameworks in HubSpot from the ground up.\nSupport the build-out of attribution models to ensure marketing and sales touchpoints are accurately captured and credited across the buyer journey.\nCollaborate with marketing to define lead source standards, UTM structure, and MQL-to-SQL handoff criteria.\nOnce frameworks are established, manage and maintain ongoing accuracy — auditing for mismatches, stale statuses, and records that fall out of sync with actual deal activity.\nSurface attribution insights to inform pipeline strategy and resource allocation.\n\nRequirements:\n\n1–3 years in sales operations, revenue operations, or a related role.\nHands-on HubSpot experience (or comparable CRM), including lifecycle stages, lead status management, and attribution tracking.\nWorking knowledge of automation and workflow tools, whether in HubSpot, Clay, or similar platforms, and the ability to build, troubleshoot, and optimize them.\nExperience with Gong or a comparable call intelligence platform, including familiarity with scorecards, alerts, and conversation analytics.\nAbility to build and maintain sales dashboards and KPI reports.\nWorking knowledge of AI tools (Claude, ChatGPT, or similar) applied to real business workflows — not just casual use.\nStrong Excel/Google Sheets skills and comfort with large datasets.\nHighly organized, detail-oriented, and able to manage competing priorities.\n\nPreferred\n\nBackground in pharma, healthtech, or HCP marketing.\nExperience with Gong Agent Studio or similar automation features within call intelligence platforms.\nFamiliarity with Clay or similar data enrichment tools.\nExperience with Asana or similar project management platforms.\n\nThe base salary range for this role is $75,000- $95,000\nWhere you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\n\nImportant Notice\nTo protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com.\n\nBenefits:\nImpiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\n Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!)\n\nImpiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.",1777476538000,"2026-04-29 17:29:41","2026-04-28T15:34:14.000Z",75000,95000,{"jsonldValid":24,"jsonld":13},{"id":46,"slug":47,"title":48,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":49,"department":51,"content_html":52,"content_text":53,"years":20,"createdAt":54,"updatedAtISO":55,"postedAtISO":56,"hasSalary":24,"salaryMin":57,"salaryMax":43,"currency":27,"schema":58},"398ed5cfe21e06f7bf9a3abb6999543c55cd6b86ff7d86b349aa639fe3a1dc39","contract-operations-manager-at-impiricus-de22b38504","Contract Operations Manager",[50],"Contract","Operations","\u003Cp>\u003Cstrong>Department: \u003C/strong>Operations\u003C/p>\n\u003Cp>\u003Cstrong>Job type: \u003C/strong>Full Time, Exempt\u003C/p>\n\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Who We Are\u003C/strong>\u003C/p>\n\u003Cp>Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\u003C/p>\n\u003Cp>With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\u003C/p>\n\u003Cp>\u003Cstrong>Job Summary\u003C/strong>\u003C/p>\n\u003Cp>We are seeking a highly organized, detail-oriented \u003Cstrong>Contract Operations Manager\u003C/strong> to support and independently run the day-to-day execution of our contracting workflows. This role is ideal for someone who is comfortable owning operational processes, managing volume, and exercising judgment within established guidelines. \u003C/p>\n\u003Cp>This role works closely with Sales, Client Services, Legal, and the Contracting team to ensure contracts move efficiently through the early contracting process.\u003C/p>\n\n\u003Cp>\u003Cstrong>Duties/ Responsibilities: \u003C/strong>\u003C/p>\n\u003Ch4>\u003Cstrong>1. Contracting Execution\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Independently create initial Statements of Work (SOWs) based on approved templates and requested inputs\u003C/li>\n\u003Cli>Review SOWs for completeness, accuracy, and alignment with deal terms prior to internal approval\u003C/li>\n\u003Cli>Manage SOW revisions, including campaign flight date changes and other routine-to-moderate updates, escalating exceptions as needed\u003C/li>\n\u003Cli>Send approved SOWs to Sales Leads or Clients as appropriate\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>2. Systems & Pipeline Management\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Maintain accurate and timely updates within the HubSpot contracting request ticket pipeline, including early and late-stage statuses\u003C/li>\n\u003Cli>Ensure HubSpot deal data (deal value, products, guarantees, key terms) matches the requested contracts\u003C/li>\n\u003Cli>Monitor contracting pipeline health, flagging risks, delays, or inconsistencies\u003C/li>\n\u003Cli>Ensure executed contracts and related documentation are properly stored and named in Box according to established naming conventions\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong> 3. Cross- Functional Coordination\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Serve as a day-to-day point of contact for Sales and Client Services on early- stage contracting-related questions and requests\u003C/li>\n\u003Cli>Clearly communicate contract status, next steps, and required actions to applicable Sales, Client Services, or Legal team members.\u003C/li>\n\u003Cli>Apply sound judgment to determine when escalation or additional approvals are needed\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>4. Operational Support\u003C/strong>\u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Assist with contract-related reporting, audits, or process documentation as needed.\u003C/li>\n\u003Cli>Help maintain organization and responsiveness within the contracting inbox, escalating where needed\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Experience:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience in operations, contracting support, sales operations, program coordination, or a related role\u003C/li>\n\u003Cli>Strong administrative and organizational skills with exceptional attention to detail\u003C/li>\n\u003Cli>Ability to manage a high volume of concurrent requests and deadlines independently\u003C/li>\n\u003Cli>Comfort working cross-functionally and navigating approvals without direct authority\u003C/li>\n\u003Cli>Experience working in CRM and ticketing systems (HubSpot preferred) \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Exposure to business contracts, SOWs, IOs, or sales contracting/deal desk workflows \u003C/li>\n\u003Cli>Experience working in CLM systems (Summize preferred)\u003C/li>\n\u003Cli>Familiarity with document management tools such as Box\u003C/li>\n\u003Cli>Experience supporting Sales or Legal-adjacent processes\u003C/li>\n\u003C/ul>\n\u003Cp>The base salary range for this role is \u003Cstrong>$85,000- $95,000\u003C/strong>\u003C/p>\n\u003Cp>Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\u003C/p>\n\n\u003Cp>\u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com\u003C/p>\n\n\u003Cp>\u003Cstrong>Benefits:\u003C/strong>\u003C/p>\n\u003Cp>Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\u003C/p>\n\u003Cp>\u003Cimg> \u003Cstrong>Healthcare\u003C/strong>: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge\u003Cbr>\u003Cimg> \u003Cstrong>HSA, FSA & DCFSA\u003C/strong>: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)\u003Cbr>\u003Cimg> \u003Cstrong>Coverage & Protection\u003C/strong>: 100% paid short- and long-term disability, plus life and AD&D insurance\u003Cbr>\u003Cimg> \u003Cstrong>Flexible Time Off\u003C/strong>: Take the time you need with a flexible vacation policy — recharge your batteries your way\u003Cbr>\u003Cstrong>\u003Cimg> Parental Leave\u003C/strong>: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)\u003Cbr>\u003Cimg> \u003Cstrong>Your Work, Your Way\u003C/strong>: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.\u003Cbr>\u003Cimg> \u003Cstrong>Home Office Setup\u003C/strong>: We’ll ship you the gear you need to create a comfortable workspace at home.\u003Cbr>\u003Cimg> \u003Cstrong>401(k)\u003C/strong>: Save for your future with tax advantages (and company match!)\u003C/p>\n\n\u003Cp>\u003Cem>Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u003C/em>\u003C/p>","Department: Operations\nJob type: Full Time, Exempt\n \nWho We Are\nImpiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.\nWith our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.\nJob Summary\nWe are seeking a highly organized, detail-oriented Contract Operations Manager to support and independently run the day-to-day execution of our contracting workflows. This role is ideal for someone who is comfortable owning operational processes, managing volume, and exercising judgment within established guidelines. \nThis role works closely with Sales, Client Services, Legal, and the Contracting team to ensure contracts move efficiently through the early contracting process.\n\nDuties/ Responsibilities: \n1. Contracting Execution\n\nIndependently create initial Statements of Work (SOWs) based on approved templates and requested inputs\nReview SOWs for completeness, accuracy, and alignment with deal terms prior to internal approval\nManage SOW revisions, including campaign flight date changes and other routine-to-moderate updates, escalating exceptions as needed\nSend approved SOWs to Sales Leads or Clients as appropriate\n\n2. Systems & Pipeline Management\n\nMaintain accurate and timely updates within the HubSpot contracting request ticket pipeline, including early and late-stage statuses\nEnsure HubSpot deal data (deal value, products, guarantees, key terms) matches the requested contracts\nMonitor contracting pipeline health, flagging risks, delays, or inconsistencies\nEnsure executed contracts and related documentation are properly stored and named in Box according to established naming conventions\n\n 3. Cross- Functional Coordination\n\nServe as a day-to-day point of contact for Sales and Client Services on early- stage contracting-related questions and requests\nClearly communicate contract status, next steps, and required actions to applicable Sales, Client Services, or Legal team members.\nApply sound judgment to determine when escalation or additional approvals are needed\n\n4. Operational Support\n\nAssist with contract-related reporting, audits, or process documentation as needed.\nHelp maintain organization and responsiveness within the contracting inbox, escalating where needed\n\nExperience:\n\n5+ years of experience in operations, contracting support, sales operations, program coordination, or a related role\nStrong administrative and organizational skills with exceptional attention to detail\nAbility to manage a high volume of concurrent requests and deadlines independently\nComfort working cross-functionally and navigating approvals without direct authority\nExperience working in CRM and ticketing systems (HubSpot preferred) \n\nPreferred\n\nExposure to business contracts, SOWs, IOs, or sales contracting/deal desk workflows \nExperience working in CLM systems (Summize preferred)\nFamiliarity with document management tools such as Box\nExperience supporting Sales or Legal-adjacent processes\n\nThe base salary range for this role is $85,000- $95,000\nWhere you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.\n\nImportant Notice\nTo protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com\n\nBenefits:\nImpiricus focuses on taking care of our teammates’ professional and personal growth and well-being.\n Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. Home Office Setup: We’ll ship you the gear you need to create a comfortable workspace at home. 401(k): Save for your future with tax advantages (and company match!)\n\nImpiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.",1775727419000,"2026-04-09 11:39:02","2026-04-03T21:01:33.000Z",85000,{"jsonldValid":24,"jsonld":13},{"id":60,"slug":61,"title":62,"companyname":63,"companylogo":64,"companyIndustry":65,"city":66,"country":66,"remote":14,"employmentType":67,"department":17,"content_html":68,"content_text":69,"years":20,"createdAt":70,"updatedAtISO":71,"postedAtISO":72,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":73,"schema":74},"ed72ce497af823bad64678eca411d2ddc736c218144759ddc3bcadbf7628a308","jr-field-marketing-analyst-latam-at-planet-fbc6ddbdf4","Jr Field Marketing Analyst LATAM","Planet","https://logo.clearbit.com/planet.com","Software Development","Brazil",[16],"\u003Cp>\u003Cstrong>Welcome to Planet. We believe in using space to help life on Earth.\u003C/strong>\u003C/p>\n\u003Cp>Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.\u003C/p>\n\u003Cp>Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.\u003C/p>\n\u003Cp>As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.\u003C/p>\n\u003Cp>We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.\u003C/p>\n\u003Cp>Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.\u003C/p>\u003Cp>\u003Cstrong>About the Role:  \u003C/strong>\u003C/p>\n\u003Cp>Field marketing today is about far more than showing up—it’s about creating memorable, data-driven, and visually powerful experiences that truly connect with audiences. As a Creative Field Marketing Analyst, you’ll sit at the intersection of creativity, marketing strategy, and execution, playing a key role in bringing Planet’s brand to life across Latin America.\u003C/p>\n\u003Cp>You’ll join our LATAM Marketing team to help plan and execute high-impact marketing initiatives while designing engaging, on-the-ground and real-time visual experiences. From events and roadshows to conferences and campaigns, you’ll turn marketing goals into compelling creative assets that drive engagement, pipeline acceleration, and revenue growth.\u003C/p>\n\u003Cp>This role is perfect for someone who is creative at heart, marketing-savvy by nature, and excited to innovate—someone who can think strategically, design boldly, and collaborate closely with teams across Sales, Customer Success, Product, partners, and vendors to deliver standout, content-rich experiences.\u003C/p>\n\u003Cp>\u003Cstrong>Impact You’ll Own:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Support the execution of regional marketing programs across Latin America to generate demand and build brand awareness.\u003C/li>\n\u003Cli>Collaborate cross-functionally with Sales, Customer Success, Product, Partner teams, and regional customers and partners to plan and deliver events and campaigns.\u003C/li>\n\u003Cli>Develop, edit, and resize collateral (banners, flyers, digital presentations) for regional and highly targeted campaigns.\u003C/li>\n\u003Cli>Translate complex product benefits into clear, high-impact visual stories for high-traffic environments.\u003C/li>\n\u003Cli>Provide hands-on support for in-person events and webinars, including pre-event planning, account targeting, campaign execution, and post-event follow-up.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Bring:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>High energy, curiosity, and a strong desire to learn, ask questions, and work across teams.\u003C/li>\n\u003Cli>A powerful creative spark paired with a solid understanding of marketing fundamentals, including buyer personas, lead nurturing, and conversion strategies.\u003C/li>\n\u003Cli>Genuine excitement for webinars, events, digital campaigns, and integrated marketing programs.\u003C/li>\n\u003Cli>Clear, confident communication skills and a collaborative, team-first mindset.\u003C/li>\n\u003Cli>Strong planning, research, and project coordination capabilities.\u003C/li>\n\u003Cli>Comfort thriving in a fast-paced, global, remote environment.\u003C/li>\n\u003Cli>Fluency in Portuguese and English (English is the company’s working language); Spanish is a plus.\u003C/li>\n\u003Cli>Based in São Paulo, Brazil.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What Makes You Stand Out:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Proficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator) and presentation tools (Keynote and PowerPoint), ready to turn ideas into standout visuals.\u003C/li>\n\u003Cli>Hands-on experience with CRM platforms (Marketo, HubSpot, etc) to track, analyze, and elevate creative performance.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Application Deadline:\u003C/strong>\u003C/p>\n\u003Cp>July 14, 2026 by 11:59p / 23:59 CET (Central European Time)\u003C/p>\n\u003Cp>\u003Cstrong>Benefits While Working at Planet:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Paid time off including vacation, holidays and company-wide days off \u003C/li>\n\u003Cli>Supplemental Medical and Dental Coverage\u003C/li>\n\u003Cli>Employee Wellness Program \u003C/li>\n\u003Cli>Home Office Reimbursement\u003C/li>\n\u003Cli>Monthly Phone and Internet Reimbursement\u003C/li>\n\u003Cli>Tuition Reimbursement and access to LinkedIn Learning\u003C/li>\n\u003Cli>Volunteering Paid Time Off\u003C/li>\n\u003C/ul>\n\u003Ch6>#LI-REMOTE\u003C/h6>\u003Cp>\u003Cstrong>San Francisco Fair Chance Ordinance\u003Cbr>\u003C/strong>Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Why we care so much about Belonging. \u003Cbr>\u003C/strong>We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. \u003C/p>\n\u003Cp>\u003Cstrong>EEO statement: \u003Cbr>\u003C/strong>Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.\u003C/p>\n\u003Cp>\u003Cstrong>Accommodations: \u003Cbr>\u003C/strong>Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.\u003C/p>\n\u003Cp>\u003Cstrong>Privacy Policy\u003C/strong>: By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u003C/p>\n\u003Cp>\u003Cstrong>Privacy Policy (European Applicants):\u003C/strong> By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\u003C/p>\n\u003Cp>\u003Cstrong>AI in Our Interviewing Process\u003C/strong>: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a \"Planet AI Notetaker\" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.\u003C/p>\n\u003Cp>\u003Cstrong>Candidate AI Policy\u003C/strong>: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to \u003Cem>prepare\u003C/em> for interviews and assessments. However, \u003Cem>during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions\u003C/em>. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.\u003C/p>","Welcome to Planet. We believe in using space to help life on Earth.\nPlanet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.\nCustomers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.\nAs we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.\nWe have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.\nPlanet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.About the Role:  \nField marketing today is about far more than showing up—it’s about creating memorable, data-driven, and visually powerful experiences that truly connect with audiences. As a Creative Field Marketing Analyst, you’ll sit at the intersection of creativity, marketing strategy, and execution, playing a key role in bringing Planet’s brand to life across Latin America.\nYou’ll join our LATAM Marketing team to help plan and execute high-impact marketing initiatives while designing engaging, on-the-ground and real-time visual experiences. From events and roadshows to conferences and campaigns, you’ll turn marketing goals into compelling creative assets that drive engagement, pipeline acceleration, and revenue growth.\nThis role is perfect for someone who is creative at heart, marketing-savvy by nature, and excited to innovate—someone who can think strategically, design boldly, and collaborate closely with teams across Sales, Customer Success, Product, partners, and vendors to deliver standout, content-rich experiences.\nImpact You’ll Own:\n\nSupport the execution of regional marketing programs across Latin America to generate demand and build brand awareness.\nCollaborate cross-functionally with Sales, Customer Success, Product, Partner teams, and regional customers and partners to plan and deliver events and campaigns.\nDevelop, edit, and resize collateral (banners, flyers, digital presentations) for regional and highly targeted campaigns.\nTranslate complex product benefits into clear, high-impact visual stories for high-traffic environments.\nProvide hands-on support for in-person events and webinars, including pre-event planning, account targeting, campaign execution, and post-event follow-up.\n\nWhat You Bring:\n\nHigh energy, curiosity, and a strong desire to learn, ask questions, and work across teams.\nA powerful creative spark paired with a solid understanding of marketing fundamentals, including buyer personas, lead nurturing, and conversion strategies.\nGenuine excitement for webinars, events, digital campaigns, and integrated marketing programs.\nClear, confident communication skills and a collaborative, team-first mindset.\nStrong planning, research, and project coordination capabilities.\nComfort thriving in a fast-paced, global, remote environment.\nFluency in Portuguese and English (English is the company’s working language); Spanish is a plus.\nBased in São Paulo, Brazil.\n\nWhat Makes You Stand Out:\n\nProficiency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator) and presentation tools (Keynote and PowerPoint), ready to turn ideas into standout visuals.\nHands-on experience with CRM platforms (Marketo, HubSpot, etc) to track, analyze, and elevate creative performance.\n\nApplication Deadline:\nJuly 14, 2026 by 11:59p / 23:59 CET (Central European Time)\nBenefits While Working at Planet:\nThese offerings are dependent on employment type and geographical location, based upon applicable law or company policy.\n\nPaid time off including vacation, holidays and company-wide days off \nSupplemental Medical and Dental Coverage\nEmployee Wellness Program \nHome Office Reimbursement\nMonthly Phone and Internet Reimbursement\nTuition Reimbursement and access to LinkedIn Learning\nVolunteering Paid Time Off\n\n#LI-REMOTESan Francisco Fair Chance OrdinancePursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nWhy we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work.  If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply!  At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description.  We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts.  We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. \nEEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights.\nAccommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.\nPrivacy Policy: By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\nPrivacy Policy (European Applicants): By clicking \"Apply Now\" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.\nAI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We currently use Metaview to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a \"Planet AI Notetaker\" for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy.\nCandidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.",1779636146000,"2026-05-24 17:23:22","2026-05-12T14:43:53.000Z","BRL",{"jsonldValid":24,"jsonld":13},{"id":76,"slug":77,"title":78,"companyname":79,"companylogo":80,"companyTagline":81,"companyIndustry":82,"city":83,"country":84,"remote":24,"employmentType":85,"department":86,"content_html":87,"content_text":88,"years":20,"createdAt":89,"updatedAtISO":90,"postedAtISO":91,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":92,"schema":93},"abb0612de6711adfe9842edb66ff03849abf852467815fdc9d2e069f2a4b01fa","growth-marketing-and-automation-specialist-ftc-at-henry-schein-7eca952e70","Growth Marketing & Automation Specialist - FTC","Henry Schein","https://logo.clearbit.com/henryschein.com","Rely On Us.","Medical Equipment Manufacturing","Gillingham - United Kingdom","United Kingdom",[16],"Marketing","\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cb>Job Title: Growth Marketing & Automation Specialist \u003C/b>\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b>   \u003Cb>HS Dental Marketing\u003C/b>\u003C/p>\u003Cp>\u003Cb>Reports To: Digital Growth Marketing Manager\u003C/b>\u003C/p>\u003Cp>\u003Cb>Location: Gillingham / Hybrid\u003C/b>\u003C/p>\u003Cp>\u003Cb>Contract: Fixed Term - 9 months\u003C/b>\u003C/p>\u003Cp>\u003Cb>Overview:\u003C/b>\u003C/p>\u003Cp>Ready to make your mark in digital marketing? Join Henry Schein Dental’s Digital Marketing Team and help shape the future of how we connect with dentists across the UK. We’re looking for a self-starter who’s curious, analytical and always ahead of the curve, someone who loves exploring new tools, trends and AI-driven marketing opportunities to deliver real results.\u003C/p>\u003Cp>Reporting to the Digital Growth Marketing Manager, you’ll create and optimise campaigns across email, social, PPC, SEO and web ads, driving engagement, leads and growth. You’ll have the freedom to test bold ideas, embrace the latest innovations in digital marketing and use platforms like HubSpot and Google Ads to prove your impact.\u003C/p>\u003Cp>If you’re proactive, creative and love combining data, AI insights and storytelling, this is your chance to grow within a passionate, forward-thinking team that values innovation and initiative. Bring your energy, your ideas and your drive, and help us take Henry Schein’s digital presence to the next level.\u003C/p>\u003Cp>\u003Cb>Job Responsibilities:\u003C/b>\u003C/p>\u003Cp>The role holder will be expected to be responsible for the following:\u003C/p>\u003Cul>\u003Cli>Lead the charge in HubSpot, building and optimising email campaigns and automated workflows that keep our audience engaged and connected.\u003C/li>\u003Cli>Create and manage high-performing PPC campaigns that generate leads, boost sales, and grow our digital presence.\u003C/li>\u003Cli>Own and optimise our digital marketing budget, producing clear, actionable reports on spend and performance each month.\u003C/li>\u003Cli>Bring your creativity to life through engaging content creation, working with our Content Writer to craft messages that inform, inspire, and convert.\u003C/li>\u003Cli>Use data to tell a story - analyse campaign results, measure ROI, and share insights that shape future strategy.\u003C/li>\u003Cli>Play an active role in promoting our Corporate Social Responsibility initiatives through digital storytelling and campaigns that make a difference.\u003C/li>\u003Cli>Collaborate with our talented Design Studio, providing clear briefs and managing timelines to deliver standout visuals.\u003C/li>\u003Cli>Keep our marketing activities GDPR-compliant and customer-focused.\u003C/li>\u003Cli>Stay ahead of the curve - research trends, audiences, and digital innovations, including AI-driven tools, to keep Henry Schein at the forefront of marketing excellence.\u003C/li>\u003Cli>Present your insights confidently, turning complex data into meaningful, actionable stories for managers and directors.\u003C/li>\u003Cli>Contribute to our wider team success by working toward KPIs and growth targets, helping us continuously raise the bar.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Job Skills & Experience Required:\u003C/b>\u003C/p>\u003Cp>We’re looking for someone who’s as passionate about digital marketing as they are about learning, testing, and growing. You’ll bring both creative energy and analytical thinking to everything you do.\u003C/p>\u003Cp>\u003Cu>Skill & Experience:\u003C/u>\u003C/p>\u003Cul>\u003Cli>Proven experience in \u003Cb>digital marketing\u003C/b>, ideally within a B2B or e-commerce environment.\u003C/li>\u003Cli>Hands-on experience using \u003Cb>HubSpot\u003C/b> (or similar CRM/marketing automation platforms) to build and manage campaigns.\u003C/li>\u003Cli>Strong knowledge of \u003Cb>PPC, SEO, and paid social\u003C/b> strategies, with a track record of delivering ROI-driven campaigns.\u003C/li>\u003Cli>Experience managing \u003Cb>Google Ads\u003C/b>\u003Cb>,\u003C/b> Meta Ads, or similar platforms.\u003C/li>\u003Cli>A good understanding of \u003Cb>analytics and reporting\u003C/b>, using data to measure success and inform next steps.\u003C/li>\u003Cli>Excellent \u003Cb>copywriting and proofreading\u003C/b> skills, with strong attention to detail.\u003C/li>\u003Cli>Awareness of \u003Cb>GDPR best practices\u003C/b> and commitment to compliant marketing activity.\u003C/li>\u003Cli>A curious mindset and willingness to explore \u003Cb>emerging technologies\u003C/b> such as AI and automation to improve marketing performance.\u003C/li>\u003Cli>Strong organisational skills - able to manage multiple projects, deadlines, and stakeholders with ease.\u003C/li>\u003Cli>A proactive, self-starting attitude - you’re someone who takes initiative, solves problems, and drives results.\u003Cbr> \u003C/li>\u003C/ul>\u003Cp>\u003Cb>Person Specification: \u003C/b>\u003C/p>\u003Cp>We believe the type of person best suited to this role will be:\u003C/p>\u003Cul>\u003Cli>Creativity\u003C/li>\u003Cli>Teamwork\u003C/li>\u003Cli>Organisation\u003C/li>\u003Cli>Planning\u003C/li>\u003Cli>Reliability\u003C/li>\u003Cli>Punctuality\u003C/li>\u003Cli>Can do attitude\u003C/li>\u003Cli>Able to work to tight deadlines and under pressure\u003C/li>\u003Cli>Good team player with strong communication skills\u003C/li>\u003Cli>Ability to challenge and persuade others\u003C/li>\u003C/ul>\u003Cp>\u003Cb>All positions are also responsible for\u003C/b>\u003C/p>\u003Cul>\u003Cli>Meeting Company standards pertaining to quantity and quality of work performed on an on-going basis\u003C/li>\u003Cli>Performing all work related tasks in a manner that is in compliance with all Company policies and procedures\u003C/li>\u003Cli>Adhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignments\u003C/li>\u003Cli>This position will be working will be working remotely with a look at returning to the office environment in the future.\u003C/li>\u003Cli>There will be some travel, primarily for events.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Education          \u003C/b>\u003C/p>\u003Cul>\u003Cli>Preferably marketing degree and/or equivalent CIM level.\u003C/li>\u003Cli>Digital marketing qualification desirable, but practical hands-on digital ability and understanding is more important.\u003C/li>\u003Cli>Would be required to study and pass BDIA Introduction to Dentistry course.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Key Contacts\u003C/b>\u003C/p>\u003Cul>\u003Cli>Digital Growth Marketing Manager, Marketing Director and Marketing team\u003C/li>\u003Cli>Creative and Content team\u003C/li>\u003Cli>Management and sales teams\u003C/li>\u003Cli>Web developers\u003C/li>\u003Cli>BAs and Customer Support Team\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Our benefits include:\u003C/b>\u003C/p>\u003Cul>\u003Cli>A competitive salary\u003C/li>\u003Cli>25 days holiday a year, with ability to buy up to 5 days holiday each year\u003C/li>\u003Cli>Life Insurance\u003C/li>\u003Cli>Cycle to Work scheme\u003C/li>\u003Cli>Subsidised gym membership\u003C/li>\u003Cli>Access to Health & Wellbeing Apps\u003C/li>\u003Cli>Employee discounts\u003C/li>\u003Cli>A hybrid, flexible working culture\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Henry Schein:\u003C/b>\u003C/p>\u003Cp>At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability.\u003C/p>\u003Cp>We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals.\u003C/p>\u003Cp>Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.\u003C/p>\u003Cp>As a business we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the Worlds Most Ethical Companies.\u003C/p>\u003Cp>Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.\u003C/p>","Job DescriptionJob Title: Growth Marketing & Automation Specialist Department:   HS Dental MarketingReports To: Digital Growth Marketing ManagerLocation: Gillingham / HybridContract: Fixed Term - 9 monthsOverview:Ready to make your mark in digital marketing? Join Henry Schein Dental’s Digital Marketing Team and help shape the future of how we connect with dentists across the UK. We’re looking for a self-starter who’s curious, analytical and always ahead of the curve, someone who loves exploring new tools, trends and AI-driven marketing opportunities to deliver real results.Reporting to the Digital Growth Marketing Manager, you’ll create and optimise campaigns across email, social, PPC, SEO and web ads, driving engagement, leads and growth. You’ll have the freedom to test bold ideas, embrace the latest innovations in digital marketing and use platforms like HubSpot and Google Ads to prove your impact.If you’re proactive, creative and love combining data, AI insights and storytelling, this is your chance to grow within a passionate, forward-thinking team that values innovation and initiative. Bring your energy, your ideas and your drive, and help us take Henry Schein’s digital presence to the next level.Job Responsibilities:The role holder will be expected to be responsible for the following:Lead the charge in HubSpot, building and optimising email campaigns and automated workflows that keep our audience engaged and connected.Create and manage high-performing PPC campaigns that generate leads, boost sales, and grow our digital presence.Own and optimise our digital marketing budget, producing clear, actionable reports on spend and performance each month.Bring your creativity to life through engaging content creation, working with our Content Writer to craft messages that inform, inspire, and convert.Use data to tell a story - analyse campaign results, measure ROI, and share insights that shape future strategy.Play an active role in promoting our Corporate Social Responsibility initiatives through digital storytelling and campaigns that make a difference.Collaborate with our talented Design Studio, providing clear briefs and managing timelines to deliver standout visuals.Keep our marketing activities GDPR-compliant and customer-focused.Stay ahead of the curve - research trends, audiences, and digital innovations, including AI-driven tools, to keep Henry Schein at the forefront of marketing excellence.Present your insights confidently, turning complex data into meaningful, actionable stories for managers and directors.Contribute to our wider team success by working toward KPIs and growth targets, helping us continuously raise the bar.Job Skills & Experience Required:We’re looking for someone who’s as passionate about digital marketing as they are about learning, testing, and growing. You’ll bring both creative energy and analytical thinking to everything you do.Skill & Experience:Proven experience in digital marketing, ideally within a B2B or e-commerce environment.Hands-on experience using HubSpot (or similar CRM/marketing automation platforms) to build and manage campaigns.Strong knowledge of PPC, SEO, and paid social strategies, with a track record of delivering ROI-driven campaigns.Experience managing Google Ads, Meta Ads, or similar platforms.A good understanding of analytics and reporting, using data to measure success and inform next steps.Excellent copywriting and proofreading skills, with strong attention to detail.Awareness of GDPR best practices and commitment to compliant marketing activity.A curious mindset and willingness to explore emerging technologies such as AI and automation to improve marketing performance.Strong organisational skills - able to manage multiple projects, deadlines, and stakeholders with ease.A proactive, self-starting attitude - you’re someone who takes initiative, solves problems, and drives results. Person Specification: We believe the type of person best suited to this role will be:CreativityTeamworkOrganisationPlanningReliabilityPunctualityCan do attitudeAble to work to tight deadlines and under pressureGood team player with strong communication skillsAbility to challenge and persuade othersAll positions are also responsible forMeeting Company standards pertaining to quantity and quality of work performed on an on-going basisPerforming all work related tasks in a manner that is in compliance with all Company policies and proceduresAdhering to Company policies, procedures, and directives regarding standards of workplace behaviour in completing job duties and assignmentsThis position will be working will be working remotely with a look at returning to the office environment in the future.There will be some travel, primarily for events.Education          Preferably marketing degree and/or equivalent CIM level.Digital marketing qualification desirable, but practical hands-on digital ability and understanding is more important.Would be required to study and pass BDIA Introduction to Dentistry course.Key ContactsDigital Growth Marketing Manager, Marketing Director and Marketing teamCreative and Content teamManagement and sales teamsWeb developersBAs and Customer Support TeamOur benefits include:A competitive salary25 days holiday a year, with ability to buy up to 5 days holiday each yearLife InsuranceCycle to Work schemeSubsidised gym membershipAccess to Health & Wellbeing AppsEmployee discountsA hybrid, flexible working cultureAbout Henry Schein:At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability.We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals.Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.As a business we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the Worlds Most Ethical Companies.Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.",1779550026000,"2026-05-23 17:28:47","2026-05-23T15:28:47.000Z","GBP",{"jsonldValid":24,"jsonld":13},{"id":95,"slug":96,"title":97,"companyname":98,"companylogo":99,"companyTagline":100,"companyIndustry":65,"city":101,"country":102,"remote":14,"employmentType":103,"department":104,"content_html":105,"content_text":106,"years":20,"createdAt":89,"updatedAtISO":90,"postedAtISO":107,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":108},"1dcae872ebba5930f9ec54d6529b2cbe5d7879b3b723bd59ea5082caf1821a4e","manager-of-customer-onboarding-at-steer-a3767efeaf","Manager of Customer Onboarding","Steer","https://logo.clearbit.com/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","United States (Remote)","United States",[16],"Customer Success","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a strategic, high-energy Manager of Customer Onboarding to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\u003C/p>\n\u003Cp>Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote for US-based candidates.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\u003C/li>\n\u003Cli>\u003Cstrong>An Inspiring Leader:\u003C/strong> You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Velocity:\u003C/strong> You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Informed:\u003C/strong> You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli> \u003Cstrong>Audit & Overhaul:\u003C/strong> Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\u003C/li>\n\u003Cli>\u003Cstrong>Lead the Charge:\u003C/strong> Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\u003C/li>\n\u003Cli>\u003Cstrong>Bridge the Gap:\u003C/strong> Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Retention:\u003C/strong> Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Report Progress:\u003C/strong> Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\u003C/li>\n\u003Cli>Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\u003C/li>\n\u003Cli>A deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cem>Must Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years\u003C/strong> in a leadership or management role within Onboarding, Implementation, or Customer Success.\u003C/li>\n\u003Cli>\u003Cstrong>Process Optimization Experience:\u003C/strong> Evidence of a time you reduced onboarding friction or shortened implementation cycles.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Nice to Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>HubSpot, Jira, or Gainsight\u003C/strong> (or similar platforms).\u003C/li>\n\u003Cli>Experience with automotive industry\u003C/li>\n\u003Cli>Experience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>       1. Initial Screen (30min)\u003C/p>\n\u003Cp>           Wonderlic Assessment\u003C/p>\n\u003Cp>       2. Hiring Manager Interview (60min)\u003C/p>\n\u003Cp>       3. Cross-Collaboration Interview (30min)\u003C/p>\n\u003Cp>           Direct Report Interview (30min)\u003C/p>\n\u003Cp>       4. Case Study Presentation (45min)\u003C/p>\n\u003Cp>           Career Journey Interview (60min)\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nWe are looking for a strategic, high-energy Manager of Customer Onboarding to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\nReporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\n\nThis role is 100% remote for US-based candidates.\n\nYou Are\n\nA Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\nAn Inspiring Leader: You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\nObsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\nData-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\n\n\nYou Will\n\n Audit & Overhaul: Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\nLead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\nBridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\nDrive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\nReport Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\n\n\nYou Have\n\nA proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\nExperience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\nA deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\n\nMust Have:\n\n3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.\nProcess Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.\nStakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\n\n\nNice to Have:\n\nExperience with HubSpot, Jira, or Gainsight (or similar platforms).\nExperience with automotive industry\nExperience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\n\n\nInterview Process\n       1. Initial Screen (30min)\n           Wonderlic Assessment\n       2. Hiring Manager Interview (60min)\n       3. Cross-Collaboration Interview (30min)\n           Direct Report Interview (30min)\n       4. Case Study Presentation (45min)\n           Career Journey Interview (60min)\n\nWe Offer\n\n100% remote work environment\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-05-22T18:14:23.000Z",{"jsonldValid":24,"jsonld":13},{"id":110,"slug":111,"title":112,"companyname":98,"companylogo":99,"companyTagline":100,"companyIndustry":65,"city":101,"country":102,"remote":14,"employmentType":113,"department":104,"content_html":114,"content_text":115,"years":20,"createdAt":89,"updatedAtISO":90,"postedAtISO":116,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":117},"6da4461c1c5df7c0bdb858ed4ef2b0fb1e2a2f9798a5946af2e2a968919b7110","manager-of-onboarding-at-steer-dcfba2bc21","Manager of Onboarding",[16],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\u003C/p>\n\u003Cp>Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote for US-based candidates.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\u003C/li>\n\u003Cli>\u003Cstrong>An Inspiring Leader:\u003C/strong> You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Velocity:\u003C/strong> You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Informed:\u003C/strong> You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli> \u003Cstrong>Audit & Overhaul:\u003C/strong> Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\u003C/li>\n\u003Cli>\u003Cstrong>Lead the Charge:\u003C/strong> Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\u003C/li>\n\u003Cli>\u003Cstrong>Bridge the Gap:\u003C/strong> Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Retention:\u003C/strong> Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Report Progress:\u003C/strong> Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\u003C/li>\n\u003Cli>Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\u003C/li>\n\u003Cli>A deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cem>Must Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years\u003C/strong> in a leadership or management role within Onboarding, Implementation, or Customer Success.\u003C/li>\n\u003Cli>\u003Cstrong>Process Optimization Experience:\u003C/strong> Evidence of a time you reduced onboarding friction or shortened implementation cycles.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Nice to Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>HubSpot, Jira, or Gainsight\u003C/strong> (or similar platforms).\u003C/li>\n\u003Cli>Experience with automotive industry\u003C/li>\n\u003Cli>Experience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>   1. Initial Screen (30min)\u003C/p>\n\u003Cp>       Wonderlic Assessment\u003C/p>\n\u003Cp>   2. Hiring Manager Interview (45min)\u003C/p>\n\u003Cp>   3. Case Study Presentation (45min)\u003C/p>\n\u003Cp>       Career Journey Interview (60min)\u003C/p>\n\u003Cp>    4. Cross-Collaboration Interview (30min)\u003C/p>\n\u003Cp>        Direct Report Interview (30min)\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nWe are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\nReporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\n\nThis role is 100% remote for US-based candidates.\n\nYou Are\n\nA Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\nAn Inspiring Leader: You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\nObsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\nData-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\n\n\nYou Will\n\n Audit & Overhaul: Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\nLead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\nBridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\nDrive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\nReport Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\n\n\nYou Have\n\nA proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\nExperience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\nA deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\n\nMust Have:\n\n3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.\nProcess Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.\nStakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\n\n\nNice to Have:\n\nExperience with HubSpot, Jira, or Gainsight (or similar platforms).\nExperience with automotive industry\nExperience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\n\n\nInterview Process\n   1. Initial Screen (30min)\n       Wonderlic Assessment\n   2. Hiring Manager Interview (45min)\n   3. Case Study Presentation (45min)\n       Career Journey Interview (60min)\n    4. Cross-Collaboration Interview (30min)\n        Direct Report Interview (30min)\n\nWe Offer\n\n100% remote work environment\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-05-22T18:12:13.000Z",{"jsonldValid":24,"jsonld":13},1779671830413]