[{"data":1,"prerenderedAt":103},["ShallowReactive",2],{"$f4PHDfL--9yPa-YdkpByvkb0Tovhkt2sqmMQl98_qIRI":3,"$fYNKByE_VDc6bJ2iPKUIbNgfAI9fanRxmgNHAnBs57Fo":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"ae0914d7ac28773df6adbb557c4e33802fde75165c5178256f52f4be38723449","senior-full-stack-engineer-customer-agent-at-klaviyo-d845500496","Senior Full Stack Engineer - Customer Agent","Klaviyo","https://logo.clearbit.com/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","Boston","United States",false,[16],"Full-time","Engineering","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>Our team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company’s growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You’ll optimize existing products and create new solutions that redefine what’s possible for our customers.\u003C/p>\n\u003Cp>As a Senior Engineer, you’ll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You’ll also act as a leader and mentor, and drive key technology decisions. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.\u003C/p>\n\u003Cp>The Customer Agent team drives Klaviyo’s most ambitious innovations—creating and scaling the company’s boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo’s future through experimentation, creativity, and executional excellence.\u003C/p>\n\u003Cp>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.\u003C/li>\n\u003Cli>7+ years of experience in a software engineering role.\u003C/li>\n\u003Cli>Strong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.\u003C/li>\n\u003Cli>Experience leading projects and being accountable for their outcomes.\u003C/li>\n\u003Cli>Experience mentoring team members or driving initiatives that help the team learn new skills.\u003C/li>\n\u003Cli>Experience conducting code reviews and running a robust testing cycle.\u003C/li>\n\u003Cli>Experience working in agile, fast-paced environments.\u003C/li>\n\u003Cli>You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u003C/li>\n\u003Cli>Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Skills with Python and related technologies\u003C/li>\n\u003Cli>Skills with React and related technologies\u003C/li>\n\u003Cli>Experience developing digital marketing or customer data software solutions.\u003C/li>\n\u003Cli>Experience with machine learning.\u003C/li>\n\u003Cli>Experience building cloud-native solutions, ideally with AWS.\u003C/li>\n\u003C/ul>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\n\u003Cp>#indeedRD\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$148,000—$222,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About the Role\nOur team is looking for a Senior Full Stack Engineer to lead key initiatives that will enhance our product offerings and support our company’s growth. In this role, you'll play a crucial part in shaping outcomes by developing innovative end-to-end solutions using both front-end and back-end technologies. You’ll optimize existing products and create new solutions that redefine what’s possible for our customers.\nAs a Senior Engineer, you’ll tackle complex challenges, develop multiple solutions, and evaluate business and technical trade-offs to determine the best path forward. You’ll also act as a leader and mentor, and drive key technology decisions. Additionally, you’ll be responsible for deploying well-designed, thoroughly tested solutions that ensure reliability and performance.\nThe Customer Agent team drives Klaviyo’s most ambitious innovations—creating and scaling the company’s boldest new bets. As a nimble group with a flat structure and fast-moving culture, we prioritize simplicity, speed, and impact. Every team member is expected to take radical ownership—rolling up their sleeves, collaborating across disciplines, and pushing beyond traditional role boundaries to make things happen. Success in this role means delivering exceptional work that sets the standard for velocity and results company-wide, while helping shape Klaviyo’s future through experimentation, creativity, and executional excellence.\nWhat We’re Looking For\n\nA proven track record of building high-quality products and systems, with pride in writing clean, high-quality code.\n7+ years of experience in a software engineering role.\nStrong experience developing end-to-end software solutions or extensive experience with both front-end and back-end technologies.\nExperience leading projects and being accountable for their outcomes.\nExperience mentoring team members or driving initiatives that help the team learn new skills.\nExperience conducting code reviews and running a robust testing cycle.\nExperience working in agile, fast-paced environments.\nYou’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\nTransform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.\n\nNice to Have\n\nSkills with Python and related technologies\nSkills with React and related technologies\nExperience developing digital marketing or customer data software solutions.\nExperience with machine learning.\nExperience building cloud-native solutions, ideally with AWS.\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey here\n#indeedRDMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$148,000—$222,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",0,1780414165000,"2026-06-02 17:30:19","2026-05-30T07:47:29.000Z",148000,222000,"USD",{"jsonldValid":14,"jsonld":28},"",{"jobs":30},[31,42,51,68,82,95],{"id":32,"slug":33,"title":34,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":35,"department":17,"content_html":36,"content_text":37,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":38,"hasSalary":14,"salaryMin":39,"salaryMax":40,"currency":26,"schema":41},"a0f78c0ef1acf964271c073b225228e6fc97e2270441f6d761d878cda84a3570","principal-software-engineer-enterprise-scalability-at-klaviyo-5780efe1c7","Principal Software Engineer, Enterprise Scalability",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Be Klaviyo’s senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You’ll drive platform-wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Define enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets.\u003C/li>\n\u003Cli>Design/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths.\u003C/li>\n\u003Cli>Build lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes.\u003C/li>\n\u003Cli>Lead scalability reviews and readiness gates that accelerate—not block—delivery; drive incident deep dives tied to systemic fixes.\u003C/li>\n\u003Cli>Communicate clearly to execs and engineers, tying technical work to business impact and customer outcomes.\u003C/li>\n\u003Cli>Integrate AI into scale and resiliency work—from proactive anomaly detection to synthetic load and guided runbooks—so performance improvements stick and incidents don’t repeat.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data.\u003C/li>\n\u003Cli>Technical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns.\u003C/li>\n\u003Cli>AI tools & automation: You apply AI to scale work—profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots—always with explicit guardrails and observability.\u003C/li>\n\u003Cli>Cross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate—not block—delivery; you communicate tradeoffs crisply to execs and engineers.\u003C/li>\n\u003Cli>AI fluency: Curious, adaptable, and proactive in exploring AI that responsibly improves scale outcomes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Haves\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Scale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly.\u003C/li>\n\u003Cli>High‑impact wins: 2–3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down.\u003C/li>\n\u003Cli>AI‑assisted scale engineering: AI‑driven anomaly detection reduces alert noise while improving signal; generative load testing and copilot runbooks are used in release/readiness checks for the top critical services; time‑to‑isolate regressions drops 20–30%.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Success in 6–12 Months\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Company‑wide scale scorecard in place; 2–3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s.\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$244,000—$366,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Be Klaviyo’s senior IC for scale, you will report into a VP of Engineering and lead performance, reliability, multi‑region, and large‑tenant readiness. You’ll drive platform-wide architectural change, hunt bottlenecks and optimize systems, and partner across teams to productionize improvements. Given that this is an IC role with no direct reports; you will lead via technical depth, hands‑on impact, and crisp cross‑org alignment.\nWhat You’ll Do\n\nDefine enterprise scalability fitness functions (latency/throughput/error rates) and a scorecard; align teams to SLOs and budgets.\nDesign/implement sharding and partitioning strategies, caching/back‑pressure, multi‑region readiness, and high‑volume migration paths.\nBuild lightweight enablement: benchmarks, profiling harnesses, reproducible testbeds; pair with teams to land fixes.\nLead scalability reviews and readiness gates that accelerate—not block—delivery; drive incident deep dives tied to systemic fixes.\nCommunicate clearly to execs and engineers, tying technical work to business impact and customer outcomes.\nIntegrate AI into scale and resiliency work—from proactive anomaly detection to synthetic load and guided runbooks—so performance improvements stick and incidents don’t repeat.\n\nWho You Are\n\nExperience: 12+ years scaling multi‑tenant SaaS with a reputation for removing major bottlenecks and proving impact with data.\nTechnical expertise: Performance engineering, capacity planning, sharding/partitioning, caching/back‑pressure, multi‑region readiness, and high‑volume migrations; you turn hotspots into robust patterns.\nAI tools & automation: You apply AI to scale work—profiling assistance, workload modeling, synthetic traffic generation, anomaly detection, and runbook copilots—always with explicit guardrails and observability.\nCross‑org influence: You align teams through fitness functions, scorecards, and readiness gates that accelerate—not block—delivery; you communicate tradeoffs crisply to execs and engineers.\nAI fluency: Curious, adaptable, and proactive in exploring AI that responsibly improves scale outcomes.\n\nNice to Haves\n\nScale scorecard: Company‑wide fitness functions (latency/throughput/error rates) are adopted and reviewed regularly.\nHigh‑impact wins: 2–3 bottlenecks removed with documented, reproducible testbeds; pXX latencies and error rates improve on top enterprise workloads; repeat P0s trend down.\nAI‑assisted scale engineering: AI‑driven anomaly detection reduces alert noise while improving signal; generative load testing and copilot runbooks are used in release/readiness checks for the top critical services; time‑to‑isolate regressions drops 20–30%.\n\nSuccess in 6–12 Months\n\nCompany‑wide scale scorecard in place; 2–3 high‑impact bottlenecks removed; top enterprise workloads show improved pXX latencies and error rates; fewer repeat P0s.\n\n\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$244,000—$366,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).","2026-03-31T18:31:29.000Z",244000,366000,{"jsonldValid":14,"jsonld":28},{"id":43,"slug":44,"title":45,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":46,"department":17,"content_html":47,"content_text":48,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":49,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":50},"c0fc8477ffd15fc35c97f22975a013c620742c627837e25f163289c93ffb0b2c","senior-software-engineer-devx-at-klaviyo-0f92a9fe2c","Senior Software Engineer - Devx",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\u003C/p>\n\u003Cp>We love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.\u003C/p>\n\u003Cp>Klaviyo operates a real-time data platform coded in Python built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\u003C/p>\n\u003Cp>\u003Cstrong>Team Overview: \u003C/strong>\u003C/p>\n\u003Cp>DevX is a hybrid product–platform team focused on empowering external developers and partners by supporting applications they build on top of Klaviyo’s Public APIs and features. Examples of these areas of ownership include:\u003C/p>\n\u003Cul>\n\u003Cli>our Application directory, which is used to promote and allow Klaviyo customers to discover applications that they can enable for their account\u003C/li>\n\u003Cli>the self-serve application process for a Partner to submit an Application and the ability for Klaviyo staff to review and approve an Application\u003C/li>\n\u003Cli>API Analytics is a system used by developers and partners to diagnose issues in their applications and understand their API usage. It is powered by a near real–time data pipeline that processes over 160,000 events per second.\u003C/li>\n\u003Cli>Autogenerated API docs, SDKs, CLIs & MCP servers\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>You will have an opportunity to make a major impact on the direction and priorities of the team.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>As an engineer on this team, you will work on Klaviyo’s app marketplace, application publishing workflows, and the developer-facing tools and systems that support our app ecosystem. Additional responsibilities include providing quality PR reviews for our code-owned areas of the application, collaborating with product owners and providing technical expertise on upcoming Product Specifications, and participating in the definition of well-defined, estimated, and planned scopes of work.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Required Skills: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cem>5+ years of experience in a software engineering discipline\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Experience with full stack application development\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Experience working with both monolithic and microservices architectures\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Experience with CI/CD pipelines\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Experience debugging performance issues and improving application performance\u003C/em>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Team Tech Stack:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Python\u003C/li>\n\u003Cli>Django REST Framework, Django, fastAPI\u003C/li>\n\u003Cli>React, React Query\u003C/li>\n\u003Cli>MySQL / postgreSQL\u003C/li>\n\u003Cli>DocumentDB\u003C/li>\n\u003Cli>Clickhouse\u003C/li>\n\u003Cli>JSON Forms\u003C/li>\n\u003Cli>Redis\u003C/li>\n\u003Cli>Memcached\u003C/li>\n\u003Cli>RabbitMQ / Celery / Apache Pulsar\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Skills:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cem>Experience working with Service Oriented Architecture (preferably in Python)\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Experience working with RESTful applications/APIs/gRPC\u003C/em>\u003C/li>\n\u003C/ul>\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$148,000—$222,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech\nWe love tackling tough engineering problems and look for Engineers who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies and work hard to ensure each day is better than the last.\nKlaviyo operates a real-time data platform coded in Python built for massive scale on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\nTeam Overview: \nDevX is a hybrid product–platform team focused on empowering external developers and partners by supporting applications they build on top of Klaviyo’s Public APIs and features. Examples of these areas of ownership include:\n\nour Application directory, which is used to promote and allow Klaviyo customers to discover applications that they can enable for their account\nthe self-serve application process for a Partner to submit an Application and the ability for Klaviyo staff to review and approve an Application\nAPI Analytics is a system used by developers and partners to diagnose issues in their applications and understand their API usage. It is powered by a near real–time data pipeline that processes over 160,000 events per second.\nAutogenerated API docs, SDKs, CLIs & MCP servers\n\nResponsibilities:\nYou will have an opportunity to make a major impact on the direction and priorities of the team.\nAs an engineer on this team, you will work on Klaviyo’s app marketplace, application publishing workflows, and the developer-facing tools and systems that support our app ecosystem. Additional responsibilities include providing quality PR reviews for our code-owned areas of the application, collaborating with product owners and providing technical expertise on upcoming Product Specifications, and participating in the definition of well-defined, estimated, and planned scopes of work.\nRequired Skills: \n\n5+ years of experience in a software engineering discipline\nExperience with full stack application development\nExperience working with both monolithic and microservices architectures\nExperience with CI/CD pipelines\nExperience debugging performance issues and improving application performance\n\nTeam Tech Stack:\n\nPython\nDjango REST Framework, Django, fastAPI\nReact, React Query\nMySQL / postgreSQL\nDocumentDB\nClickhouse\nJSON Forms\nRedis\nMemcached\nRabbitMQ / Celery / Apache Pulsar\n\nPreferred Skills:\n\nExperience working with Service Oriented Architecture (preferably in Python)\nExperience working with RESTful applications/APIs/gRPC\n\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$148,000—$222,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).","2026-05-30T07:47:28.000Z",{"jsonldValid":14,"jsonld":28},{"id":52,"slug":53,"title":54,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":55,"country":56,"remote":14,"employmentType":57,"department":58,"content_html":59,"content_text":60,"years":20,"createdAt":61,"updatedAtISO":62,"postedAtISO":63,"hasSalary":14,"salaryMin":64,"salaryMax":65,"currency":66,"schema":67},"569507258800db4051121d68035fa2ed8095fb43753505c863d8008e31abb160","strategic-partner-account-manager-enterprise-partnerships-at-klaviyo-9aa8171249","Strategic Partner Account Manager, Enterprise Partnerships","San Francisco","Canada",[16],"Other","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>About the Team\u003C/strong>\u003C/h2>\n\u003Cp>We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.\u003C/p>\n\u003Ch2>\u003Cstrong>Overview\u003C/strong>\u003C/h2>\n\u003Cp>We are seeking a \u003Cstrong>Strategic Partnerships Manager \u003C/strong>to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.\u003C/p>\n\u003Cp>The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.\u003C/p>\n\u003Ch2>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Partnership Strategy & Development (GSI/SI Focus)\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise\u003C/li>\n\u003Cli>Build partnerships from zero-to-one, including sourcing, structuring, and launch\u003C/li>\n\u003Cli>Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Complex Relationship Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations\u003C/li>\n\u003Cli>Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success\u003C/li>\n\u003Cli>Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Revenue & Go-to-Market Execution\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions\u003C/li>\n\u003Cli>Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities\u003C/li>\n\u003Cli>Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Multi-Partner Plays\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions\u003C/li>\n\u003Cli>Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value\u003C/li>\n\u003Cli>Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Project Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead cross-functional initiatives required to launch, operationalize, and scale partnerships\u003C/li>\n\u003Cli>Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth\u003C/li>\n\u003Cli>Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Qualifications\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>10+ years of experience in partnerships, business development or related roles\u003C/li>\n\u003Cli>Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs\u003C/li>\n\u003Cli>Experience managing complex, multi-threaded relationships across both external partners and internal teams\u003C/li>\n\u003Cli>Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics\u003C/li>\n\u003Cli>Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution\u003C/li>\n\u003Cli>Ability to operate across multiple partner types and adapt to different business models\u003C/li>\n\u003Cli>Excellent communication, negotiation, and stakeholder management skills\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)\u003C/li>\n\u003Cli>Experience working in high-growth or fast-paced environments\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Key Competencies\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Strategic thinking with strong execution orientation\u003C/li>\n\u003Cli>Ability to manage complexity and multi-threaded relationships\u003C/li>\n\u003Cli>Agility across partner types and ecosystem dynamics\u003C/li>\n\u003Cli>Ability to influence without direct authority\u003C/li>\n\u003Cli>Strong organizational and operational discipline\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Success Metrics\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships\u003C/li>\n\u003Cli>Growth and depth of GSI/SI relationships\u003C/li>\n\u003Cli>Execution and outcomes of joint business plans and co-selling initiatives\u003C/li>\n\u003Cli>Effectiveness of multi-partner plays and ecosystem collaboration\u003C/li>\n\u003Cli>Internal stakeholder alignment and partner satisfaction\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-CR1 #LI-Hybrid #LI-San Francisco\u003C/p>\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$142,800—$193,200 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About the Team\nWe’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.\nOverview\nWe are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.\nThe primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.\nKey Responsibilities\nPartnership Strategy & Development (GSI/SI Focus)\n\nIdentify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise\nBuild partnerships from zero-to-one, including sourcing, structuring, and launch\nDevelop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions\n\nComplex Relationship Management\n\nOwn and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations\nAct as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success\nDrive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success\n\nRevenue & Go-to-Market Execution\n\nPartner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions\nWork with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities\nIdentify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement\n\nMulti-Partner Plays\n\nCollaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions\nDevelop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value\nAdapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions\n\nProject Management\n\nLead cross-functional initiatives required to launch, operationalize, and scale partnerships\nBuild and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth\nManage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution\n\nQualifications\n\n10+ years of experience in partnerships, business development or related roles\nDemonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs\nExperience managing complex, multi-threaded relationships across both external partners and internal teams\nStrong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics\nProven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution\nAbility to operate across multiple partner types and adapt to different business models\nExcellent communication, negotiation, and stakeholder management skills\n\n\nFamiliarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)\nExperience working in high-growth or fast-paced environments\n\nKey Competencies\n\nStrategic thinking with strong execution orientation\nAbility to manage complexity and multi-threaded relationships\nAgility across partner types and ecosystem dynamics\nAbility to influence without direct authority\nStrong organizational and operational discipline\n\nSuccess Metrics\n\nPartner-sourced and partner-influenced revenue driven through GSI/SI partnerships\nGrowth and depth of GSI/SI relationships\nExecution and outcomes of joint business plans and co-selling initiatives\nEffectiveness of multi-partner plays and ecosystem collaboration\nInternal stakeholder alignment and partner satisfaction\n\n#LI-CR1 #LI-Hybrid #LI-San Francisco\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$142,800—$193,200 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",1779852538000,"2026-05-27 05:29:46","2026-05-07T15:15:37.000Z",142800,193200,"CAD",{"jsonldValid":14,"jsonld":28},{"id":69,"slug":70,"title":71,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":72,"country":73,"remote":14,"employmentType":74,"department":58,"content_html":75,"content_text":76,"years":20,"createdAt":77,"updatedAtISO":78,"postedAtISO":79,"hasSalary":14,"salaryMin":64,"salaryMax":65,"currency":80,"schema":81},"78a61d96895afb8936a28d43df3cb37676515a7885118058adee0d46a80d534b","strategic-enterprise-partner-account-manager-enterprise-part-at-klaviyo-d4f6876299","Strategic Enterprise Partner Account Manager, Enterprise Partnerships","Denver","Colombia",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>About the Team\u003C/strong>\u003C/h2>\n\u003Cp>We’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.\u003C/p>\n\u003Ch2>\u003Cstrong>Overview\u003C/strong>\u003C/h2>\n\u003Cp>We are seeking a \u003Cstrong>Strategic Partnerships Manager \u003C/strong>to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.\u003C/p>\n\u003Cp>The primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.\u003C/p>\n\u003Ch2>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Partnership Strategy & Development (GSI/SI Focus)\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise\u003C/li>\n\u003Cli>Build partnerships from zero-to-one, including sourcing, structuring, and launch\u003C/li>\n\u003Cli>Develop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Complex Relationship Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations\u003C/li>\n\u003Cli>Act as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success\u003C/li>\n\u003Cli>Drive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Revenue & Go-to-Market Execution\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions\u003C/li>\n\u003Cli>Work with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities\u003C/li>\n\u003Cli>Identify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Multi-Partner Plays\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Collaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions\u003C/li>\n\u003Cli>Develop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value\u003C/li>\n\u003Cli>Adapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Project Management\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead cross-functional initiatives required to launch, operationalize, and scale partnerships\u003C/li>\n\u003Cli>Build and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth\u003C/li>\n\u003Cli>Manage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Qualifications\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>10+ years of experience in partnerships, business development or related roles\u003C/li>\n\u003Cli>Demonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs\u003C/li>\n\u003Cli>Experience managing complex, multi-threaded relationships across both external partners and internal teams\u003C/li>\n\u003Cli>Strong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics\u003C/li>\n\u003Cli>Proven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution\u003C/li>\n\u003Cli>Ability to operate across multiple partner types and adapt to different business models\u003C/li>\n\u003Cli>Excellent communication, negotiation, and stakeholder management skills\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Familiarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)\u003C/li>\n\u003Cli>Experience working in high-growth or fast-paced environments\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Key Competencies\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Strategic thinking with strong execution orientation\u003C/li>\n\u003Cli>Ability to manage complexity and multi-threaded relationships\u003C/li>\n\u003Cli>Agility across partner types and ecosystem dynamics\u003C/li>\n\u003Cli>Ability to influence without direct authority\u003C/li>\n\u003Cli>Strong organizational and operational discipline\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Success Metrics\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Partner-sourced and partner-influenced revenue driven through GSI/SI partnerships\u003C/li>\n\u003Cli>Growth and depth of GSI/SI relationships\u003C/li>\n\u003Cli>Execution and outcomes of joint business plans and co-selling initiatives\u003C/li>\n\u003Cli>Effectiveness of multi-partner plays and ecosystem collaboration\u003C/li>\n\u003Cli>Internal stakeholder alignment and partner satisfaction\u003C/li>\n\u003C/ul>\n\u003Cp>#LI-CR1 #LI-Hybrid #LI-Denver\u003C/p>\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$142,800—$193,200 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About the Team\nWe’re Partnerships at Klaviyo. Our mission is to drive growth by building and deepening relationships with partners—Global Systems Integrators (GSIs), system integrators (SIs), technology/ISV partners, agencies, and hyperscalers that make Klaviyo more powerful for everyone who uses it. We operate globally and partner closely with Sales, Marketing, Product, Customer Success and Operations to deliver better outcomes for our customers.\nOverview\nWe are seeking a Strategic Partnerships Manager to drive the development, execution, and scaling of high-impact partnerships within Klaviyo’s ecosystem. This role is designed for a strategic operator who can recruit and build partnerships from the ground up, navigate complex and multi-threaded stakeholder environments, and deliver measurable business outcomes.\nThe primary focus of this role will be on GSIs and SIs, requiring deep engagement with consulting-led partners and strong alignment to enterprise sales motions. In addition, this role requires the agility to work across adjacent partner types—including technology/ISV partners and hyperscalers where appropriate, and to develop multi-partner plays that combine capabilities across the ecosystem.\nKey Responsibilities\nPartnership Strategy & Development (GSI/SI Focus)\n\nIdentify, evaluate, and prioritize strategic partnership opportunities with GSIs and SIs that expand Klaviyo’s presence in the enterprise\nBuild partnerships from zero-to-one, including sourcing, structuring, and launch\nDevelop and own joint business plans aligned to co-sell, services-led, and transformation-driven GTM motions\n\nComplex Relationship Management\n\nOwn and manage multi-threaded relationships across GSI and SI organizations, including executives, alliance leaders, sales teams, and delivery organizations\nAct as the central point of coordination within Klaviyo, aligning stakeholders across Sales, Product, Marketing, and Customer Success\nDrive executive alignment and maintain strong internal and external stakeholder engagement to ensure partnership success\n\nRevenue & Go-to-Market Execution\n\nPartner closely with Sales to drive partner-sourced and partner-influenced pipeline through GSI and SI co-selling motions\nWork with Partner sales to design, execute and manage joint go-to-market strategies, including account planning, co-selling frameworks, and partner-led opportunities\nIdentify opportunities to accelerate deal cycles, expand deal sizes, and increase win rates through partner engagement\n\nMulti-Partner Plays\n\nCollaborate with technology/ISV partners and hyperscalers where relevant to support joint customer solutions\nDevelop and orchestrate multi-partner plays (e.g., GSI + ISV + Klaviyo) to deliver differentiated customer value\nAdapt engagement strategies across partner types, aligning incentives and roles within broader ecosystem motions\n\nProject Management\n\nLead cross-functional initiatives required to launch, operationalize, and scale partnerships\nBuild and implement repeatable processes, frameworks, and playbooks to support GSI/SI partnership growth\nManage timelines, dependencies, and deliverables across multiple stakeholders, ensuring high-quality execution\n\nQualifications\n\n10+ years of experience in partnerships, business development or related roles\nDemonstrated ability to build and scale partnerships from the ground up, preferably with GSIs or SIs\nExperience managing complex, multi-threaded relationships across both external partners and internal teams\nStrong understanding of SaaS sales motions, enterprise pipeline development, and co-selling dynamics\nProven project and program management skills, with the ability to drive cross-functional initiatives from concept to execution\nAbility to operate across multiple partner types and adapt to different business models\nExcellent communication, negotiation, and stakeholder management skills\n\n\nFamiliarity with Klaviyo’s platform and broader martech landscape (CDPs, ESPs, ecommerce platforms)\nExperience working in high-growth or fast-paced environments\n\nKey Competencies\n\nStrategic thinking with strong execution orientation\nAbility to manage complexity and multi-threaded relationships\nAgility across partner types and ecosystem dynamics\nAbility to influence without direct authority\nStrong organizational and operational discipline\n\nSuccess Metrics\n\nPartner-sourced and partner-influenced revenue driven through GSI/SI partnerships\nGrowth and depth of GSI/SI relationships\nExecution and outcomes of joint business plans and co-selling initiatives\nEffectiveness of multi-partner plays and ecosystem collaboration\nInternal stakeholder alignment and partner satisfaction\n\n#LI-CR1 #LI-Hybrid #LI-Denver\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$142,800—$193,200 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",1778750455000,"2026-05-14 11:21:39","2026-05-07T15:16:24.000Z","COP",{"jsonldValid":14,"jsonld":28},{"id":83,"slug":84,"title":85,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":86,"department":58,"content_html":87,"content_text":88,"years":20,"createdAt":89,"updatedAtISO":90,"postedAtISO":91,"hasSalary":14,"salaryMin":92,"salaryMax":93,"currency":26,"schema":94},"d24ce2abde73f635cc5ae2173f8a21b24b72afb1ea63cf5326769e26eebbd821","engineering-manager-customer-agent-at-klaviyo-7a3ab823c5","Engineering Manager, Customer Agent",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Engineering Manager, Customer Agent\u003C/strong>\u003Cbr>\u003Cbr>Are you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.\u003Cbr>\u003Cbr>Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.\u003Cbr>\u003Cbr>We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.\u003Cbr>\u003Cbr>In this role, you will own the team’s mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.\u003Cbr>\u003Cbr>This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.\u003Cbr>\u003Cbr>\u003Cstrong>How You Will Make a Difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead and manage a team of full-stack and AI engineers and directly manage some workstreams yourself.\u003C/li>\n\u003Cli>Collaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.\u003C/li>\n\u003Cli>Actively participate in interviewing, hiring, and team leveling.\u003C/li>\n\u003Cli>Develop SMART goals and career development plans for direct reports.\u003C/li>\n\u003Cli>Develop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.\u003C/li>\n\u003Cli>Engage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.\u003C/li>\n\u003Cli>Advise the team on modeling, system design, experimental design, and implementation decisions.\u003C/li>\n\u003Cli>Improve engineering-wide processes such as recruiting, performance development, communication, and agile development.\u003C/li>\n\u003Cli>Stay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems.\u003C/li>\n\u003Cli>5+ years of experience in software engineering, 2+ years of experience  managing engineering teams, including remote members and lead engineers.\u003C/li>\n\u003Cli>Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.\u003C/li>\n\u003Cli>Motivated to grow the team through developing current members and attracting new talent to expand capabilities.\u003C/li>\n\u003Cli>Eager to engage with code, understand the product area, and provide applicable technical mentorship.\u003C/li>\n\u003Cli>In-depth understanding of common engineering architectures for highly scalable systems.\u003C/li>\n\u003Cli>Proven ability to lead and deliver complex, multi-quarter projects involving at least two teams.\u003C/li>\n\u003Cli>Comfortable conducting performance reviews and mentoring team members at all levels.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We love recovering entrepreneurs. If you’ve ever run your own thing, you’ll have company on our team.\u003C/li>\n\u003C/ul>\n\u003Cp>Boston, MA - Hybrid Role\u003C/p>\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Engineering Manager, Customer AgentAre you looking for one of the most impactful AI-native leadership roles in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands to interact with their customers at a scale they have never achieved before.Customer Agent is central to Klaviyo’s vision for AI-powered customer engagement. It delivers real-time, contextually aware conversations that help brands support, convert, and retain millions of consumers. We are just beginning to unlock what is possible, and we are looking for an engineering leader who is eager to define that future.We are seeking someone with deep experience building and scaling agentic systems and AI-enabled products. You will shape how Customer Agent evolves into a highly extensible and reliable platform. This includes setting technical direction in partnership with your team, developing and growing the team, driving foundational architectural decisions through the team, and keeping pace with rapid advances in the AI ecosystem. Although this is a leadership role, we value candidates with strong hands-on engineering experience who can engage deeply with complex technical problems.In this role, you will own the team’s mission, strategy, and roadmap. You will work closely with leaders across engineering, product, data science, and go-to-market functions to define requirements, set priorities, and measure success. You will guide system design, ensure platform reliability, and deliver features that significantly improve customer conversations and outcomes. You will also lead teams that apply machine learning models and LLM-based APIs to create adaptive and personalized conversational agents.This position is ideal for a leader who wants to shape the next generation of conversational AI and redefine how brands and customers interact at global scale.How You Will Make a Difference:\n\nLead and manage a team of full-stack and AI engineers and directly manage some workstreams yourself.\nCollaborate on project planning, define achievements, identify dependencies, and ensure business goals are met.\nActively participate in interviewing, hiring, and team leveling.\nDevelop SMART goals and career development plans for direct reports.\nDevelop and execute technical strategies aligned with Klaviyo's business goals, ensuring exceptional products and a reliable, user-friendly AI systems roadmap.\nEngage with internal and external stakeholders to understand needs, resolve blockers, manage expectations, and translate customer needs into valuable AI-driven roadmaps and solutions.\nAdvise the team on modeling, system design, experimental design, and implementation decisions.\nImprove engineering-wide processes such as recruiting, performance development, communication, and agile development.\nStay current with emerging AI trends and technologies, identifying and leveraging opportunities within Klaviyo’s ecosystem.\n\nWho You Are:\n\nExperience building AI-driven product features in a full-stack capacity and leading teams who have built scaled systems.\n5+ years of experience in software engineering, 2+ years of experience  managing engineering teams, including remote members and lead engineers.\nExceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.\nMotivated to grow the team through developing current members and attracting new talent to expand capabilities.\nEager to engage with code, understand the product area, and provide applicable technical mentorship.\nIn-depth understanding of common engineering architectures for highly scalable systems.\nProven ability to lead and deliver complex, multi-quarter projects involving at least two teams.\nComfortable conducting performance reviews and mentoring team members at all levels.\n\nBonus Points:\n\nWe love recovering entrepreneurs. If you’ve ever run your own thing, you’ll have company on our team.\n\nBoston, MA - Hybrid Role\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$176,000—$264,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",1777044606000,"2026-04-24 17:30:53","2026-04-20T07:02:21.000Z",176000,264000,{"jsonldValid":14,"jsonld":28},{"id":96,"slug":97,"title":98,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":99,"department":58,"content_html":100,"content_text":101,"years":20,"createdAt":89,"updatedAtISO":90,"postedAtISO":91,"hasSalary":14,"salaryMin":92,"salaryMax":93,"currency":26,"schema":102},"59fdd94b77780160017c08942d8ae529e33a17ac500e7d34458291e043420b41","engineering-manager-events-at-klaviyo-78de521f36","Engineering Manager, Events",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Background\u003C/strong>\u003C/p>\n\u003Cp>Klaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\u003C/p>\n\u003Cp>Klaviyo’s Core Data Platform consists of 3 key entities: Profiles (our customer’s customer), Objects (ex: Products & Custom), and Events (the actions taken). Events are the backbone of Klaviyo. Most of our customers view Klaviyo through the lens of events. Events are key to our real time automations, insights and emerging AI feature set. \u003C/p>\n\u003Cp>At Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.\u003C/p>\n\u003Cp>\u003Cstrong>How you’ll make an impact:\u003C/strong>\u003C/p>\n\u003Cp>This team is the backbone of klaviyo’s data platform enabling all our segmentation, flows, and analytics. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company.\u003C/p>\n\u003Cp>\u003Cstrong>What You Will Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Lead, manage, and mentor a team of software engineers that designs and develops the event platform\u003C/li>\n\u003Cli>Own features that thousands of our customers and internal teams rely on daily to drive their business forward\u003C/li>\n\u003Cli>Coordinate a team of 6-10 engineers to deliver projects that enhance Klaviyo’s event platform capabilities\u003C/li>\n\u003Cli>Work closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery\u003C/li>\n\u003Cli>Think in systems, help design and improve architectural patterns to ensure they are performant and scalable\u003C/li>\n\u003Cli>Actively participate in code reviews and contribute to the development of technical solutions to complex problems\u003C/li>\n\u003Cli>Foster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations\u003C/li>\n\u003Cli>Participate in the technical interview process to help maintain a high bar for our growing teams\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re looking for: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>10+ years of experience in software development with 3+ years of experience in Engineering Management\u003C/li>\n\u003Cli>You are passionate about and have proven experience being a coach and a mentor for team members and helping them grow\u003C/li>\n\u003Cli>You’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary\u003C/li>\n\u003Cli>Experience working with internal stakeholders on feature, technical, and architectural specifications\u003C/li>\n\u003Cli>Proficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion\u003C/li>\n\u003Cli>Experience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases\u003C/li>\n\u003Cli>You have architected, built and delivered at least one complex data processing system\u003C/li>\n\u003Cli>Experience with large scale data pipelines and real time data ingestion\u003C/li>\n\u003Cli>You know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own\u003C/li>\n\u003Cli>Excellent communication and interpersonal skills\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience working with both monolithic and microservices architectures\u003C/li>\n\u003Cli>Experience debugging performance issues and improving system performance\u003C/li>\n\u003Cli>Experience working with cloud technologies (AWS, GCP, Azure)\u003C/li>\n\u003C/ul>\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\n\u003Cp>#IndeedRD\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$176,000—$264,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Background\nKlaviyo operates a real-time data analytics platform coded primarily in Python that is built for massive scale and hosted on Amazon Web Services (AWS). Engineers come to Klaviyo with experience in a variety of languages and from a number of disciplines.\nKlaviyo’s Core Data Platform consists of 3 key entities: Profiles (our customer’s customer), Objects (ex: Products & Custom), and Events (the actions taken). Events are the backbone of Klaviyo. Most of our customers view Klaviyo through the lens of events. Events are key to our real time automations, insights and emerging AI feature set. \nAt Klaviyo, we love tackling tough engineering problems and look for employees who specialize in certain areas but are passionate about building, owning & scaling features end to end from scratch and breaking through any obstacle or technical challenge in their way. We push each other to move out of our comfort zone, learn new technologies, and work hard to ensure each day is better than the last. Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech.\nHow you’ll make an impact:\nThis team is the backbone of klaviyo’s data platform enabling all our segmentation, flows, and analytics. As an Engineering Manager, you’ll be contributing to the vision, mission, and strategy of Klaviyo’s evolution. You’ll lead and mentor a team of talented and experienced software engineers who are eager to grow fast and make an impact on the company.\nWhat You Will Do\n\nLead, manage, and mentor a team of software engineers that designs and develops the event platform\nOwn features that thousands of our customers and internal teams rely on daily to drive their business forward\nCoordinate a team of 6-10 engineers to deliver projects that enhance Klaviyo’s event platform capabilities\nWork closely with cross-functional teams to define project scope, requirements, and timelines, and ensure timely and successful project delivery\nThink in systems, help design and improve architectural patterns to ensure they are performant and scalable\nActively participate in code reviews and contribute to the development of technical solutions to complex problems\nFoster a culture of innovation, continuous learning, and collaboration within the Engineering and Product organizations\nParticipate in the technical interview process to help maintain a high bar for our growing teams\n\nWhat We’re looking for: \n\n10+ years of experience in software development with 3+ years of experience in Engineering Management\nYou are passionate about and have proven experience being a coach and a mentor for team members and helping them grow\nYou’re a hands-on manager, able to contribute to design documents, write code, and perform code reviews when necessary\nExperience working with internal stakeholders on feature, technical, and architectural specifications\nProficiency in managing all aspects of PDLC/SDLC and successfully driving complex projects to completion\nExperience working with data storage technologies and patterns, including distributed storage, data modeling, and relational databases\nYou have architected, built and delivered at least one complex data processing system\nExperience with large scale data pipelines and real time data ingestion\nYou know how to apply off-the-shelf technologies to solve technical problems, and know when it’s time to build your own\nExcellent communication and interpersonal skills\n\nNice to have:\n\nExperience working with both monolithic and microservices architectures\nExperience debugging performance issues and improving system performance\nExperience working with cloud technologies (AWS, GCP, Azure)\n\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey here\n#IndeedRDMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$176,000—$264,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",{"jsonldValid":14,"jsonld":28},1780449414261]