[{"data":1,"prerenderedAt":112},["ShallowReactive",2],{"$fvQmuLZH7SUE5aJnVc-vwu7JwbLtc1S_EN3eB4U8RgNM":3,"$fCg6vT9rWeV_2Cj1TMKhxQxf6f6SMt8ReR7WOrRhusz8":26},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"city":10,"country":11,"remote":12,"employmentType":13,"department":15,"content_html":16,"content_text":17,"years":18,"createdAt":19,"updatedAtISO":20,"postedAtISO":21,"hasSalary":12,"salaryMin":22,"salaryMax":23,"currency":24,"schema":25},"ab6f9817dfcb59fffd15c0e62fbac85d73cfe2d9906eabe8575ecb27a59c05ec","senior-legal-counsel-privacy-at-adobe-marketo-203f5b5d54","Senior Legal Counsel- Privacy","adobe marketo","","New York","United States",false,[14],"Full-time","Legal","\u003Cp>\u003Cspan>The Opportunity\u003C/span> \u003C/p>\u003Cp>\u003Cspan>We're\u003C/span>\u003Cspan> looking for great legal minds to help us build and drive the debate on privacy, marketing and advertising technology, big data, and AI. This is your chance to work for a global brand with an unparalleled culture where privacy really matters. This role will support Adobe’s CX Enterprise product portfolio. \u003C/span> \u003C/p>\u003Cp>\u003Cspan>What \u003C/span>\u003Cspan>you'll\u003C/span>\u003Cspan> Do\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Collaborate with Product Legal, Engineering, Product, Security, and Marketing teams to guide the creation and application of Privacy-By-Design strategies for digital marketing products and technologies to manage privacy and security risks while fostering product innovation.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Serve as a strategic advisor to business leaders to help make privacy a competitive differentiator for Adobe.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Develop, apply, and evaluate privacy impact assessments for Adobe products and technologies, including new AI initiatives. Lead projects to simplify and improve the privacy assessment process.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Support Sales Legal and other legal teams on privacy negotiations with customers, partners, and vendors. Provide regular training, develop privacy templates and playbooks, and offer direct support for strategic deals. \u003C/span>\u003Cspan>Identify\u003C/span>\u003Cspan> and lead efforts to simplify privacy negotiations.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Be a privacy brand ambassador on enterprise customer calls and in meetings with external collaborators.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Be a privacy evangelist inside Adobe to help grow our culture of privacy (e.g., conduct \u003C/span>\u003Cspan>trainings\u003C/span>\u003Cspan>, represent the privacy team in product strategy and development sessions).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Assist\u003C/span>\u003Cspan> with evaluating and implementing global self-regulatory and digital marketing requirements (e.g., NAI, DAA).\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>What you need to succeed\u003C/span> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>J.D. degree and membership in at least one state bar.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Minimum 10+ \u003C/span>\u003Cspan>years of relevant privacy experience, including prior in-house or law firm experience.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong interest in privacy law.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Proven experience in the technical components of digital marketing products and technologies.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Ability to communicate effectively with all levels of the organization.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strategic problem solver with excellent legal and business judgment.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>A meticulous, business-friendly teammate who can think creatively.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong understanding and experience with both domestic and international privacy requirements.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Outstanding interpersonal skills with \u003C/span>\u003Cspan>a great sense\u003C/span>\u003Cspan> of humor and dedication to integrity.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience working collaboratively and effectively with cross-functional teams.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cbr>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cbr>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cbr>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cbr>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>\u003Cp>\u003Cb>Expected Pay Range:\u003C/b>\u003C/p>Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $176,300 - $319,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $220,500 - $319,200
In New York, the pay range for this position is $220,500 - $319,200
\u003Cp>At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).\u003C/p>\u003Cp>In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>State-Specific Notices:\u003C/u>\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>California\u003C/u>:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Fair Chance Ordinances\u003C/b>\u003C/p>\u003Cp>Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>\u003Cu>Colorado:\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Cb>Application Window Notice\u003C/b>\u003C/p>Sep 11 2026 12:00 AM\u003Cp>If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Massachusetts:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Massachusetts Legal Notice\u003C/b>\u003C/p>\u003Cp>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>","The Opportunity We're looking for great legal minds to help us build and drive the debate on privacy, marketing and advertising technology, big data, and AI. This is your chance to work for a global brand with an unparalleled culture where privacy really matters. This role will support Adobe’s CX Enterprise product portfolio. What you'll Do Collaborate with Product Legal, Engineering, Product, Security, and Marketing teams to guide the creation and application of Privacy-By-Design strategies for digital marketing products and technologies to manage privacy and security risks while fostering product innovation. Serve as a strategic advisor to business leaders to help make privacy a competitive differentiator for Adobe. Develop, apply, and evaluate privacy impact assessments for Adobe products and technologies, including new AI initiatives. Lead projects to simplify and improve the privacy assessment process. Support Sales Legal and other legal teams on privacy negotiations with customers, partners, and vendors. Provide regular training, develop privacy templates and playbooks, and offer direct support for strategic deals. Identify and lead efforts to simplify privacy negotiations. Be a privacy brand ambassador on enterprise customer calls and in meetings with external collaborators. Be a privacy evangelist inside Adobe to help grow our culture of privacy (e.g., conduct trainings , represent the privacy team in product strategy and development sessions). Assist with evaluating and implementing global self-regulatory and digital marketing requirements (e.g., NAI, DAA). What you need to succeed J.D. degree and membership in at least one state bar. Minimum 10+ years of relevant privacy experience, including prior in-house or law firm experience. Strong interest in privacy law. Proven experience in the technical components of digital marketing products and technologies. Ability to communicate effectively with all levels of the organization. Strategic problem solver with excellent legal and business judgment. A meticulous, business-friendly teammate who can think creatively. Strong understanding and experience with both domestic and international privacy requirements. Outstanding interpersonal skills with a great sense of humor and dedication to integrity. Experience working collaboratively and effectively with cross-functional teams. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $176,300 - $319,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $220,500 - $319,200 In New York, the pay range for this position is $220,500 - $319,200 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice Sep 11 2026 12:00 AM If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.",0,1789147729000,"2026-09-11 19:32:48","Posted Today",176300,319200,"USD",{"jsonldValid":12,"jsonld":9},{"jobs":27},[28,42,53,64,77,96],{"id":29,"slug":30,"title":31,"companyname":8,"companylogo":9,"city":32,"country":33,"remote":12,"employmentType":34,"department":35,"content_html":36,"content_text":37,"years":18,"createdAt":38,"updatedAtISO":39,"postedAtISO":21,"hasSalary":12,"salaryMin":18,"salaryMax":18,"currency":40,"schema":41},"3472e49dd4a9363490545be7b3d4393e1527f877f8511f434af5c8818b38c262","enterprise-architect-martech-and-ai-at-adobe-marketo-47750e3be7","Enterprise Architect (Martech & AI)","Bangalore","India",[14],"Marketing","\u003Ch2>Enterprise Architect\u003C/h2>\u003Cp>Position Summary\u003C/p>\u003Cp>As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes.\u003C/p>\u003Cp>In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems.\u003C/p>\u003Cp>You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences.\u003C/p>\u003Cp>Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams.\u003C/p>\u003Ch2>The Opportunity\u003C/h2>\u003Cp>Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale.\u003C/p>\u003Cp>As a member of Adobe’s Enterprise Architecture group, you will:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Work alongside executives to establish approaches for digital experience, customer data, and AI transformation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build enterprise architectures that connect content, data, insights, and activation across the customer journey.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Assist organizations in embracing cloud-native, API-first, and event-driven architectures through Adobe Experience Cloud, Adobe Experience Platform, and major public cloud providers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Enable clients to accelerate innovation while reducing complexity and enhancing business value.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>This is an opportunity to influence enterprise-scale transformation initiatives, build technology strategy, and help clients achieve lasting competitive advantage.\u003C/p>\u003Ch2>What You Will Do\u003C/h2>\u003Cp>Develop Digital, Data, and AI Strategy\u003C/p>\u003Cul>\u003Cli>\u003Cp>Collaborate with executive and senior partners to establish a clear vision for digital experiences, customer engagement, and AI-powered innovation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate business priorities into actionable, multi-year architecture roadmaps that align technology investments with strategic outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>See opportunities to improve customer experiences, operational efficiency, and business performance by using data, AI, and personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define success measures, value hypotheses, and benchmarks that guide investment decisions and demonstrate impact.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Lead Enterprise Architecture Build\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Build scalable, secure, and resilient enterprise architectures across Adobe Experience Cloud and client technology ecosystems.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define modern data and AI architecture patterns, including customer data platforms, identity management, real-time decisioning, and personalization.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish architecture standards and guidelines for cloud-native, API-first, event-driven, and microservices-based solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop reference architectures that enable agility, governance, security, and long-term scalability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure architecture decisions support reliability, observability, performance, and business continuity.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Drive Alignment and Transformation\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Align business strategy, enterprise architecture, and delivery execution across marketing, technology, product, analytics, and data teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish governance frameworks, operating models, and decision-making processes that enable balanced adoption and continuous improvement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build positive relationships across client organizations, Adobe teams, and external partners to accelerate successful outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Guide organizations through technology change while managing complexity and reducing risk.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Influence and Encourage\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Communicate architecture vision, trade-offs, and recommendations with clarity and confidence to executive audiences.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead strategy workshops, architecture reviews, and roadmap discussions that align collaborators and build momentum for transformation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advocate for data-driven and AI-powered experiences that build measurable value for customers and businesses.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as a leader with a point of view who helps clients navigate new technologies and evolving market trends.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Contribute to Adobe's Growth\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Build reusable frameworks, reference architectures, accelerators, and guidelines that strengthen Adobe's consulting capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Mentor architects and consultants, encouraging a culture of collaboration, innovation, and continuous learning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support strategic sales opportunities through solution building, executive presentations, and proposal development.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to the evolution of Adobe's Enterprise Architecture practice and help build its strategic direction.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>What You Need to Succeed\u003C/h2>\u003Cp>Required Qualifications\u003C/p>\u003Cul>\u003Cli>\u003Cp>Proven success developing and leading enterprise architecture strategies for complex organizations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep expertise with enterprise architecture frameworks and integration patterns, including TOGAF, API-first, and architectures built on connecting different services.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience crafting and delivering cloud-native solutions on Microsoft Azure, Amazon Web Services, or comparable cloud platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated experience crafting AI-enabled customer experiences and applying concepts such as large language models, retrieval-augmented generation (RAG), prompt engineering, and model evaluation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Understanding of AI governance, agentic architectures, observability, reliability, and responsible AI practices in enterprise environments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to translate business objectives into scalable technology strategies and architecture roadmaps.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong executive communication and collaborator management skills, with the ability to influence decision-making across organizations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience collaborating with software engineers, data architects, application developers, data scientists, and business leaders to deliver end-to-end solutions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Outstanding written, verbal, and presentation skills.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to lead through influence and drive alignment across diverse teams and functions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness to travel up to 50%.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Preferred Qualifications\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience working with Adobe Experience Cloud and Adobe Experience Platform tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working with digital marketing, customer experience, customer data, or personalization platforms.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Knowledge of customer journey orchestration, decisioning, and real-time activation strategies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience leading enterprise-scale digital transformation initiatives.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cbr>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cbr>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cbr>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cbr>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>","Enterprise Architect Position Summary As an Enterprise Architect at Adobe, you will build the future of digital experiences by helping global organizations unlock the full potential of data, AI, and cloud technologies. You will collaborate with executive leaders to develop transformation strategies, compose enterprise architecture roadmaps, and deliver innovative solutions that drive measurable business outcomes. In this highly visible role, you will serve as a trusted advisor, guiding clients through complex digital, data, and AI transformations. You will build scalable, secure, and future-ready architectures that connect customer data, intelligence, content, and activation across Adobe Experience Cloud and modern cloud ecosystems. You will influence strategic decisions, bring collaborators together around a shared vision, and help organizations accelerate innovation while delivering outstanding customer experiences. Success in this role is measured by the value you build for customers. It also depends on the quality and impact of your architectural leadership. Additionally, success includes the adoption of recommended solutions and the positive relationships you develop with executives and delivery teams. The Opportunity Organizations are reimagining how they engage customers in an increasingly digital and technology-driven world. Adobe is at the forefront of this transformation, helping businesses build personalized, connected, and intelligent experiences at scale. As a member of Adobe’s Enterprise Architecture group, you will: Work alongside executives to establish approaches for digital experience, customer data, and AI transformation. Build enterprise architectures that connect content, data, insights, and activation across the customer journey. Assist organizations in embracing cloud-native, API-first, and event-driven architectures through Adobe Experience Cloud, Adobe Experience Platform, and major public cloud providers. Enable clients to accelerate innovation while reducing complexity and enhancing business value. This is an opportunity to influence enterprise-scale transformation initiatives, build technology strategy, and help clients achieve lasting competitive advantage. What You Will Do Develop Digital, Data, and AI Strategy Collaborate with executive and senior partners to establish a clear vision for digital experiences, customer engagement, and AI-powered innovation. Translate business priorities into actionable, multi-year architecture roadmaps that align technology investments with strategic outcomes. See opportunities to improve customer experiences, operational efficiency, and business performance by using data, AI, and personalization. Define success measures, value hypotheses, and benchmarks that guide investment decisions and demonstrate impact. Lead Enterprise Architecture Build Build scalable, secure, and resilient enterprise architectures across Adobe Experience Cloud and client technology ecosystems. Define modern data and AI architecture patterns, including customer data platforms, identity management, real-time decisioning, and personalization. Establish architecture standards and guidelines for cloud-native, API-first, event-driven, and microservices-based solutions. Develop reference architectures that enable agility, governance, security, and long-term scalability. Ensure architecture decisions support reliability, observability, performance, and business continuity. Drive Alignment and Transformation Align business strategy, enterprise architecture, and delivery execution across marketing, technology, product, analytics, and data teams. Establish governance frameworks, operating models, and decision-making processes that enable balanced adoption and continuous improvement. Build positive relationships across client organizations, Adobe teams, and external partners to accelerate successful outcomes. Guide organizations through technology change while managing complexity and reducing risk. Influence and Encourage Communicate architecture vision, trade-offs, and recommendations with clarity and confidence to executive audiences. Lead strategy workshops, architecture reviews, and roadmap discussions that align collaborators and build momentum for transformation. Advocate for data-driven and AI-powered experiences that build measurable value for customers and businesses. Serve as a leader with a point of view who helps clients navigate new technologies and evolving market trends. Contribute to Adobe's Growth Build reusable frameworks, reference architectures, accelerators, and guidelines that strengthen Adobe's consulting capabilities. Mentor architects and consultants, encouraging a culture of collaboration, innovation, and continuous learning. Support strategic sales opportunities through solution building, executive presentations, and proposal development. Contribute to the evolution of Adobe's Enterprise Architecture practice and help build its strategic direction. What You Need to Succeed Required Qualifications Proven success developing and leading enterprise architecture strategies for complex organizations. Deep expertise with enterprise architecture frameworks and integration patterns, including TOGAF, API-first, and architectures built on connecting different services. Experience crafting and delivering cloud-native solutions on Microsoft Azure, Amazon Web Services, or comparable cloud platforms. Demonstrated experience crafting AI-enabled customer experiences and applying concepts such as large language models, retrieval-augmented generation (RAG), prompt engineering, and model evaluation. Understanding of AI governance, agentic architectures, observability, reliability, and responsible AI practices in enterprise environments. Ability to translate business objectives into scalable technology strategies and architecture roadmaps. Strong executive communication and collaborator management skills, with the ability to influence decision-making across organizations. Experience collaborating with software engineers, data architects, application developers, data scientists, and business leaders to deliver end-to-end solutions. Outstanding written, verbal, and presentation skills. Ability to lead through influence and drive alignment across diverse teams and functions. Willingness to travel up to 50%. Preferred Qualifications Experience working with Adobe Experience Cloud and Adobe Experience Platform tools. Experience working with digital marketing, customer experience, customer data, or personalization platforms. Knowledge of customer journey orchestration, decisioning, and real-time activation strategies. Experience leading enterprise-scale digital transformation initiatives. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.",1789061429000,"2026-09-10 19:34:49","INR",{"jsonldValid":12,"jsonld":9},{"id":43,"slug":44,"title":45,"companyname":8,"companylogo":9,"city":46,"country":11,"remote":12,"employmentType":47,"department":35,"content_html":48,"content_text":49,"years":18,"createdAt":38,"updatedAtISO":39,"postedAtISO":21,"hasSalary":12,"salaryMin":50,"salaryMax":51,"currency":24,"schema":52},"e5d6e06386048d3d287ab49c5fddd0bd9b46b1613a36cfaeda19014353acc8c2","senior-manager-digital-monetization-growth-at-adobe-marketo-920b09f60b","Senior Manager, Digital Monetization Growth","San Jose",[14],"\u003Cp>\u003Cb>The opportunity\u003C/b>\u003C/p>\u003Cp>Adobe's Digital Monetization Growth team owns monetization funnel performance across the Creative and Marketing Professionals customer group, including Firefly and agentic monetization. We're hiring a Senior Manager to grow monetization for Creative Professionals on desktop and web. This work moves Adobe's revenue directly.\u003C/p>\u003Cp>You'll lead a team of growth product managers, set the strategy, and run experiments. If you want to shape how AI gets monetized for creators, this is the seat.\u003C/p>\u003Cp>\u003Cb>What you'll do\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the paywalls and in-app upsells that turn free users into paid subscribers, and improve them through testing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Set pricing and usage limits for generative AI, including credit and consumption models, and manage credit packs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Contribute to metering and pricing for agentic and AI-assistant experiences, with a focus on cost and margin.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run a consistent A/B testing program: form hypotheses, size the impact, and prioritize with data.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build monetization strategies that connect upgrade moments to the value users get from their work, lifting freemium-to-paid conversion.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner closely with Product, Product Marketing, Growth Engineering, Data Science, Finance, and the Business and Modeling Strategy team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead and coach a small team across time zones, including Australia.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What you'll need to succeed\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5+ years in growth, product management, or monetization for a consumer subscription business, including leading a team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You've moved a revenue or growth number in a product-led-growth business, with monetization work you can point to.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep expertise in AI feature monetization: pricing and gating generative features, and the unit economics behind them.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with credit and metering mechanics: feature and plan-level metering, soft caps, and fair-use limits.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You know subscription packaging across plans, tiers, and offers.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You decide what to measure, benchmark, segment, and prioritize from data with Data Science.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Clear communication with senior leaders. You take a position and back it with facts.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with creative software, SaaS, or AI-native products is a plus.\u003C/p>\u003C/li>\u003C/ul>\u003Cbr>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cbr>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cbr>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cbr>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cbr>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>\u003Cp>\u003Cb>Expected Pay Range:\u003C/b>\u003C/p>Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $137,700 -- $273,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $188,700 - $273,200
\u003Cp>At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).\u003C/p>\u003Cp>In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.\u003C/p>\u003Cp>\u003Cu>\u003Cb>State-Specific Notices:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>\u003Cu>California\u003C/u>:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Fair Chance Ordinances\u003C/b>\u003C/p>\u003Cp>Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Colorado:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Application Window Notice\u003C/b>\u003C/p>\u003Cp>If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Massachusetts:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Massachusetts Legal Notice\u003C/b>\u003C/p>\u003Cp>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>","The opportunity Adobe's Digital Monetization Growth team owns monetization funnel performance across the Creative and Marketing Professionals customer group, including Firefly and agentic monetization. We're hiring a Senior Manager to grow monetization for Creative Professionals on desktop and web. This work moves Adobe's revenue directly. You'll lead a team of growth product managers, set the strategy, and run experiments. If you want to shape how AI gets monetized for creators, this is the seat. What you'll do Own the paywalls and in-app upsells that turn free users into paid subscribers, and improve them through testing. Set pricing and usage limits for generative AI, including credit and consumption models, and manage credit packs. Contribute to metering and pricing for agentic and AI-assistant experiences, with a focus on cost and margin. Run a consistent A/B testing program: form hypotheses, size the impact, and prioritize with data. Build monetization strategies that connect upgrade moments to the value users get from their work, lifting freemium-to-paid conversion. Partner closely with Product, Product Marketing, Growth Engineering, Data Science, Finance, and the Business and Modeling Strategy team. Lead and coach a small team across time zones, including Australia. What you'll need to succeed 5+ years in growth, product management, or monetization for a consumer subscription business, including leading a team. You've moved a revenue or growth number in a product-led-growth business, with monetization work you can point to. Deep expertise in AI feature monetization: pricing and gating generative features, and the unit economics behind them. Comfort with credit and metering mechanics: feature and plan-level metering, soft caps, and fair-use limits. You know subscription packaging across plans, tiers, and offers. You decide what to measure, benchmark, segment, and prioritize from data with Data Science. Clear communication with senior leaders. You take a position and back it with facts. Experience with creative software, SaaS, or AI-native products is a plus. About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience. Expected Pay Range: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $137,700 -- $273,200 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $188,700 - $273,200 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.",188700,273200,{"jsonldValid":12,"jsonld":9},{"id":54,"slug":55,"title":56,"companyname":8,"companylogo":9,"city":57,"country":33,"remote":12,"employmentType":58,"department":35,"content_html":59,"content_text":60,"years":18,"createdAt":61,"updatedAtISO":62,"postedAtISO":21,"hasSalary":12,"salaryMin":18,"salaryMax":18,"currency":40,"schema":63},"043df5cd0f812aeb13de4833de6711f62af0f6597293c99e63238465db32144e","group-manager-global-customer-operations-and-growth-at-adobe-marketo-213b15da1b","Group Manager, Global Customer Operations & Growth","Noida",[14],"\u003Cp>\u003Cb>Group Manager, Global Customer Operations & Growth\u003C/b>\u003C/p>\u003Cp>\u003Cb>Location:\u003C/b> Delhi/NCR\u003Cbr>\u003Cb>Team Size:\u003C/b> ~1,000 (in-house + vendor/partner)\u003Cbr>\u003Cb>Scope:\u003C/b> Global Customer Base — B2C\u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>We're looking for a high-energy, aggressive, results-driven leader to own global customer operations for Adobe's global customer base across B2C. This role combines support, vendor management, and revenue growth — leading a large, distributed team to deliver excellent service while actively driving retention and sales outcomes. This is a scale-and-transform mandate, not a steady-state operations role.\u003C/p>\u003Cp>\u003Cb>What You'll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own global support operations for Adobe's customers, ensuring consistent, high-quality service across all channels.\u003C/li>\u003Cli>Drive AI-led automation and self-service to improve efficiency and reduce customer effort without compromising quality.\u003C/li>\u003Cli>Manage a large network of vendor/partner teams, holding them accountable to SLAs, quality, and cost efficiency.\u003C/li>\u003Cli>Lead a service+sales motion — identifying and converting upsell, cross-sell, and retention opportunities across the B2C base.\u003C/li>\u003Cli>Own retention and cancellation outcomes, setting and driving targets to reduce global churn.\u003C/li>\u003Cli>Lead, coach, and scale a large, multi-layered global team (in-house + vendor/partner) with an outcomes-first mindset.\u003C/li>\u003Cli>Set and hold the organization accountable to ambitious metrics — cost-per-contact, CSAT, retention, conversion.\u003C/li>\u003Cli>Partner with Product, Engineering, and Sales to ensure customer and market signals shape roadmap and strategy.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What You Bring\u003C/b>\u003C/p>\u003Cul>\u003Cli>12-18 years in customer operations, technical support, or service delivery, including leading large teams (500+) with vendor/partner management experience.\u003C/li>\u003Cli>A proven track record driving revenue or retention outcomes within a service organization — not purely cost-center support experience.\u003C/li>\u003Cli>Strong operational and analytical rigor — comfortable owning hard metrics and driving performance against them.\u003C/li>\u003Cli>Experience with AI-driven automation or self-service tooling in a support/CX context.\u003C/li>\u003Cli>Global, cross-cultural team leadership across global B2C customer bases.\u003C/li>\u003Cli>An aggressive, high-ownership mindset — energized by scale and transformation.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cbr>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cbr>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cbr>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cbr>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>","Group Manager, Global Customer Operations & GrowthLocation: Delhi/NCRTeam Size: ~1,000 (in-house + vendor/partner)Scope: Global Customer Base — B2CAbout the RoleWe're looking for a high-energy, aggressive, results-driven leader to own global customer operations for Adobe's global customer base across B2C. This role combines support, vendor management, and revenue growth — leading a large, distributed team to deliver excellent service while actively driving retention and sales outcomes. This is a scale-and-transform mandate, not a steady-state operations role.What You'll DoOwn global support operations for Adobe's customers, ensuring consistent, high-quality service across all channels.Drive AI-led automation and self-service to improve efficiency and reduce customer effort without compromising quality.Manage a large network of vendor/partner teams, holding them accountable to SLAs, quality, and cost efficiency.Lead a service+sales motion — identifying and converting upsell, cross-sell, and retention opportunities across the B2C base.Own retention and cancellation outcomes, setting and driving targets to reduce global churn.Lead, coach, and scale a large, multi-layered global team (in-house + vendor/partner) with an outcomes-first mindset.Set and hold the organization accountable to ambitious metrics — cost-per-contact, CSAT, retention, conversion.Partner with Product, Engineering, and Sales to ensure customer and market signals shape roadmap and strategy.What You Bring12-18 years in customer operations, technical support, or service delivery, including leading large teams (500+) with vendor/partner management experience.A proven track record driving revenue or retention outcomes within a service organization — not purely cost-center support experience.Strong operational and analytical rigor — comfortable owning hard metrics and driving performance against them.Experience with AI-driven automation or self-service tooling in a support/CX context.Global, cross-cultural team leadership across global B2C customer bases.An aggressive, high-ownership mindset — energized by scale and transformation.About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com.AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.",1788975010000,"2026-09-09 22:47:11",{"jsonldValid":12,"jsonld":9},{"id":65,"slug":66,"title":67,"companyname":8,"companylogo":9,"city":46,"country":11,"remote":12,"employmentType":68,"department":35,"content_html":69,"content_text":70,"years":18,"createdAt":71,"updatedAtISO":72,"postedAtISO":73,"hasSalary":12,"salaryMin":74,"salaryMax":75,"currency":24,"schema":76},"2ce92c678417561bd6ad3bff0e3186c8183f5a3ef6395696fffffc68cde26d4d","campaign-experience-developer-at-adobe-marketo-d482e0da5d","Campaign Experience Developer",[14],"\u003Cp>The Experience Developer manages the full lifecycle of personalized digital experiences across Adobe surfaces. This includes requirement gathering, backlog management, content authoring, campaign execution, quality validation, production monitoring, and support. The role combines agile delivery with hands-on operational work. It requires close collaboration with Product, Engineering, and Operations teams to reliably deliver and improve digital experiences for millions of global customers. \u003C/p>\u003Cp>\u003Cbr>\u003Cb>Key Responsibilities\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with PMs and business collaborators to understand and capture requirements, identify scope for relevant squads. \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Define and validate personalization logic, audience segmentation, and campaign targeting for accuracy and consistency \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Author components and experiences in a headless CMS across multiple Adobe surfaces and customer journeys \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Build campaigns to deliver personalized content experiences to a global customer base \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Support and optimize controlled experiments and experimentation frameworks, ensuring test integrity and data accuracy   \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triage \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Serve as a partner concern point for production incidents, owning triage, root cause analysis, and resolution coordination with engineering teams \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Participate in on-call rotations within defined SLA windows \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Maintain runbooks, incident playbooks, test cases, and operational documentation \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Contribute to automation initiatives to improve testing efficiency and reduce toil \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>\u003Cb>Required Skills & Experience\u003C/b> \u003C/p>\u003Cp>\u003Cb>Functional\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>3+ years in JSON scripting, Product Support, QA, or a similar role within digital platforms \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely) \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Understanding of personalization, audience segmentation, and A/B testing \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Incident management, SLA adherence, and on-call support experience \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Technical\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Splunk proficiency: dashboards, SQL queries, alert configuration \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>JSON and REST API validation; Postbuster or Postman \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Familiarity with web technologies (HTML, JavaScript) \u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Preferred Qualifications\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>Adobe Experience Cloud (AEM, AJO, Adobe Target, Analytics) \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Headless CMS architectures and content delivery frameworks \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>SQL and analytics debugging \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Test automation frameworks or scripting \u003Cbr> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Education\u003C/b> \u003C/p>\u003Cp>Bachelor’s degree in a relevant field or equivalent practical experience. \u003C/p>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. \u003C/p>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>\u003Cp>\u003Cb>Expected Pay Range:\u003C/b>\u003C/p>Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $82,400 -- $163,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $113,200 - $163,900
\u003Cp>At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).\u003C/p>\u003Cp>In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.\u003C/p>\u003Cp>\u003Cu>\u003Cb>State-Specific Notices:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>\u003Cu>California\u003C/u>:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Fair Chance Ordinances\u003C/b>\u003C/p>\u003Cp>Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Colorado:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Application Window Notice\u003C/b>\u003C/p>\u003Cp>If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Massachusetts:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Massachusetts Legal Notice\u003C/b>\u003C/p>\u003Cp>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>","The Experience Developer manages the full lifecycle of personalized digital experiences across Adobe surfaces. This includes requirement gathering, backlog management, content authoring, campaign execution, quality validation, production monitoring, and support. The role combines agile delivery with hands-on operational work. It requires close collaboration with Product, Engineering, and Operations teams to reliably deliver and improve digital experiences for millions of global customers. Key Responsibilities Partner with PMs and business collaborators to understand and capture requirements, identify scope for relevant squads. Define and validate personalization logic, audience segmentation, and campaign targeting for accuracy and consistency Author components and experiences in a headless CMS across multiple Adobe surfaces and customer journeys Build campaigns to deliver personalized content experiences to a global customer base Support and optimize controlled experiments and experimentation frameworks, ensuring test integrity and data accuracy   Monitor live campaigns via Splunk; build and maintain dashboards and alerts for rapid issue detection and triage Serve as a partner concern point for production incidents, owning triage, root cause analysis, and resolution coordination with engineering teams Collaborate with internal and client teams to resolve complex incidents, document findings, and deliver preventive recommendations Participate in on-call rotations within defined SLA windows Maintain runbooks, incident playbooks, test cases, and operational documentation Contribute to automation initiatives to improve testing efficiency and reduce toil Required Skills & Experience Functional 3+ years in JSON scripting, Product Support, QA, or a similar role within digital platforms Experience with campaign orchestration or experimentation tools (Adobe Target, AJO, Optimizely) Understanding of personalization, audience segmentation, and A/B testing Incident management, SLA adherence, and on-call support experience Technical Splunk proficiency: dashboards, SQL queries, alert configuration JSON and REST API validation; Postbuster or Postman Familiarity with web technologies (HTML, JavaScript)  Preferred Qualifications Adobe Experience Cloud (AEM, AJO, Adobe Target, Analytics) Headless CMS architectures and content delivery frameworks SQL and analytics debugging Test automation frameworks or scripting  Education Bachelor’s degree in a relevant field or equivalent practical experience. About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $82,400 -- $163,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $113,200 - $163,900
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.",1779333982000,"2026-05-21 05:27:06","2026-05-21T03:27:06.000Z",113200,163900,{"jsonldValid":12,"jsonld":9},{"id":78,"slug":79,"title":80,"companyname":81,"companylogo":82,"companyTagline":83,"companyIndustry":84,"city":9,"country":85,"remote":86,"employmentType":87,"department":35,"content_html":88,"content_text":89,"years":18,"createdAt":90,"updatedAtISO":91,"hasSalary":12,"salaryMin":92,"salaryMax":93,"currency":94,"schema":95},"166d8bc6290fdd59946d94922bb93c9812dde750449fca3d16755103b17993df","digital-content-and-website-coordinator-at-sai360-f5b612c668","Digital Content & Website Coordinator","SAI360","https://cdn.jobboardwise.com/logo/sai360.com","Risk from every angle.","Software Development","Lithuania",true,[14],"\u003Cp>We are looking for a Digital Content & Website Coordinator to join our Marketing team!\u003C/p>\n\u003Cul>\n\u003Cli>Are you a detail-oriented project coordinator who thrives on keeping content initiatives organized, moving forward, and delivered on time?\u003C/li>\n\u003Cli>Do you have a passion for digital content and website management, helping create exceptional online experiences for customers?\u003C/li>\n\u003C/ul>\n\n\u003Cp>Who we are:\u003C/p>\n\u003Cp>SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com.\u003C/p>\n\n\u003Cp>Think you’re a fit for SAI360? \u003C/p>\n\u003Cp>SAI360 is looking for a highly organized and detail-oriented Digital Content & Website Coordinator to support the marketing team across content operations, project coordination, and website management. \u003C/p>\n\u003Cp>This role will work closely with the Content Manager and Digital Marketing team to keep content projects organized and moving forward, coordinate reviews and approvals across teams, manage content calendars, and assist with publishing and maintaining website content. \u003C/p>\n\u003Cp>The ideal candidate is a strong project coordinator who is proactive, organized, comfortable managing multiple deadlines and stakeholders, and able to follow established processes while keeping projects on track.\u003C/p>\n\n\u003Cp>What you'll bring to the table:\u003Cbr>\u003C/p>\n\u003Cul>\n\u003Cli>Prior experience in the Governance, Risk & Compliance (GRC) space is a major plus. Candidates with experience in GRC, enterprise risk, compliance, audit, or related B2B SaaS environments are strongly preferred.\u003C/li>\n\u003Cli>Strong project management and coordination skills, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously.\u003C/li>\n\u003Cli>Hands-on WordPress experience is required.\u003C/li>\n\u003Cli>Experience using a project management platform such as Wrike, Asana, Monday.com, ClickUp, Trello, or similar. Wrike experience is strongly preferred.\u003C/li>\n\u003Cli>Experience using a social media management platform such as HubSpot, or similar.\u003C/li>\n\u003Cli>Strong organizational and time-management skills.\u003C/li>\n\u003Cli>Excellent attention to detail and commitment to accuracy.\u003C/li>\n\u003Cli>Strong written and verbal English communication skills.\u003C/li>\n\u003Cli>Ability to proactively follow up with stakeholders and keep projects moving without requiring constant direction.\u003C/li>\n\u003Cli>Comfortable working independently while collaborating with a global marketing team.\u003C/li>\n\u003Cli>Ability to follow established processes consistently and identify opportunities to improve them.\u003C/li>\n\u003Cli>Basic understanding of digital content and website publishing workflows.\u003C/li>\n\u003Cli>Experience supporting a B2B SaaS, technology, or enterprise marketing organization is a plus.\u003C/li>\n\u003Cli>Experience managing content and social media calendars or editorial workflows is a plus.\u003C/li>\n\u003Cli>Experience working with Product Marketing, Marketing Operations, or website teams is a plus.\u003C/li>\n\u003Cli>Basic understanding of SEO and website content best practices is a plus.\u003C/li>\n\u003Cli>Experience maintaining website content repositories or digital asset libraries is a plus.\u003C/li>\n\u003Cli>Familiarity with Google Analytics, Google Search Console, or similar digital marketing tools is a plus.\u003C/li>\n\u003Cli>Prior experience with LinkedIn and YouTube is a plus.\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cem>In the interest of Pay Transparency, the base salary range for this position is €2,000 - €2,333 gross per month, plus the opportunity for a bonus. This salary may vary based on location and experience.\u003C/em>\u003C/p>\n\n\u003Cp>Why you should apply to SAI360:\u003C/p>\n\u003Cp>Alongside a remote-first hiring strategy and competitive salary package, we offer a wide variety of employee perks including –\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance;\u003C/li>\n\u003Cli>Flexible working hours;\u003C/li>\n\u003Cli>Accident Insurance;\u003C/li>\n\u003Cli>Monthly sports allowance;\u003C/li>\n\u003Cli>Quarterly wellness days;\u003C/li>\n\u003Cli>Bonus incentive Plan;\u003C/li>\n\u003Cli>Annual leave as per local law;\u003C/li>\n\u003C/ul>","We are looking for a Digital Content & Website Coordinator to join our Marketing team! Are you a detail-oriented project coordinator who thrives on keeping content initiatives organized, moving forward, and delivered on time? Do you have a passion for digital content and website management, helping create exceptional online experiences for customers? Who we are: SAI360 is giving companies a new perspective on risk management. By integrating Governance, Risk, Compliance (GRC) software and Ethics & Compliance Learning resources, SAI360 can broaden your risk horizon and increase your ability to identify, manage, and mitigate risk. See risk from every angle. Visit www.sai360.com. Think you’re a fit for SAI360? SAI360 is looking for a highly organized and detail-oriented Digital Content & Website Coordinator to support the marketing team across content operations, project coordination, and website management. This role will work closely with the Content Manager and Digital Marketing team to keep content projects organized and moving forward, coordinate reviews and approvals across teams, manage content calendars, and assist with publishing and maintaining website content. The ideal candidate is a strong project coordinator who is proactive, organized, comfortable managing multiple deadlines and stakeholders, and able to follow established processes while keeping projects on track. What you'll bring to the table: Prior experience in the Governance, Risk & Compliance (GRC) space is a major plus. Candidates with experience in GRC, enterprise risk, compliance, audit, or related B2B SaaS environments are strongly preferred. Strong project management and coordination skills, with the ability to manage multiple projects, deadlines, and stakeholders simultaneously. Hands-on WordPress experience is required. Experience using a project management platform such as Wrike, Asana, Monday.com, ClickUp, Trello, or similar. Wrike experience is strongly preferred. Experience using a social media management platform such as HubSpot, or similar. Strong organizational and time-management skills. Excellent attention to detail and commitment to accuracy. Strong written and verbal English communication skills. Ability to proactively follow up with stakeholders and keep projects moving without requiring constant direction. Comfortable working independently while collaborating with a global marketing team. Ability to follow established processes consistently and identify opportunities to improve them. Basic understanding of digital content and website publishing workflows. Experience supporting a B2B SaaS, technology, or enterprise marketing organization is a plus. Experience managing content and social media calendars or editorial workflows is a plus. Experience working with Product Marketing, Marketing Operations, or website teams is a plus. Basic understanding of SEO and website content best practices is a plus. Experience maintaining website content repositories or digital asset libraries is a plus. Familiarity with Google Analytics, Google Search Console, or similar digital marketing tools is a plus. Prior experience with LinkedIn and YouTube is a plus. In the interest of Pay Transparency, the base salary range for this position is €2,000 - €2,333 gross per month, plus the opportunity for a bonus. This salary may vary based on location and experience. Why you should apply to SAI360: Alongside a remote-first hiring strategy and competitive salary package, we offer a wide variety of employee perks including – Health Insurance; Flexible working hours; Accident Insurance; Monthly sports allowance; Quarterly wellness days; Bonus incentive Plan; Annual leave as per local law;",1789183781000,"2026-09-12 05:32:22",2000,2333,"EUR",{"jsonldValid":12,"jsonld":9},{"id":97,"slug":98,"title":99,"companyname":100,"companylogo":9,"city":101,"country":11,"remote":12,"employmentType":102,"department":103,"content_html":104,"content_text":105,"years":18,"createdAt":106,"updatedAtISO":107,"postedAtISO":108,"hasSalary":12,"salaryMin":109,"salaryMax":110,"currency":24,"schema":111},"de9e07e18fad07b2ff96116b9ddd2022cbc19a6596353d4234618e22f6eec64b","digital-customer-success-program-manager-at-circleci-6b6ed18224","Digital Customer Success Program Manager","circleci","San Francisco",[14],"Customer Success","\u003Cp>We are looking for an exceptional Digital Customer Success Program Manager to join the Customer Engineering & Success team at CircleCI. This is a rare hybrid role built for someone with wide-ranging experience who is equally at home reviewing a CI/CD config file and defining the strategy for a multi-touch digital program that scales across thousands of customers. You will own the vision, design, and continuous evolution of scalable digital programs for our growth and self-serve customer segments, driving feature adoption, reducing churn, and converting monthly customers into long-term annual commitments.\u003C/p>\n\u003Cp>This person brings deep technical fluency in CI/CD and DevOps, a passion for scalable customer programs, and the strategic judgment to navigate complex, cross-functional challenges at scale. They will serve as the subject matter expert and key decision-maker connecting our Growth TSM team, CS Ops, Data & Analytics, and the customers themselves — defining the digital plays that move customers from stuck to successful, and from monthly plans to annual commitments. If you bring seasoned expertise in building and leading programs that actually work because you understand both the product and the customer at depth, this role was made for you.\u003C/p>\n\u003Cp>\u003Cstrong>About Customer Success at CircleCI\u003C/strong>\u003C/p>\n\u003Cp>Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform, and identifying ways we can help a customer solve business problems. You’ll nurture and grow our portfolio of clients and act as a trusted advisor and ambassador for CircleCI.\u003C/p>\n\u003Cp>In terms of growth, we truly believe in the continued development of each new hire. In joining this team, you’ll take part in a community that believes in development and promotion from within and as a rapidly growing business, there are a lot of opportunities for progression.\u003C/p>\n\u003Cp>\u003Cstrong>What you’ll do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own & Grow the Digital Revenue Assisted Segment and Self-Serve:\u003C/strong> Define the strategy for and lead the digital Revenue Assisted segment — applying in-depth evaluation of variable customer data, product signals, and tooling (Vitally, Mode, AI) to build and continuously evolve a fully automated, scalable customer journey. Ensuring programs are scalable to the month-to-month segment.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Content Development:\u003C/strong> Create and maintain a library of technical adoption content including feature demo videos, config optimization templates, migration guides, and best-practice walkthroughs for CircleCI features such as parallelism, DLC, resource classes, orbs, and test splitting.\u003C/li>\n\u003Cli>\u003Cstrong>Program Design & Optimization:\u003C/strong> Own the strategic roadmap for digital programs across the full customer lifecycle — from onboarding and feature adoption to early disengagement detection and renewal. Exercise independent judgment in selecting methodologies, evaluation criteria, and optimization approaches. Own program analytics end-to-end, translating complex, variable engagement signals into measurable business outcomes and actionable program improvements.\u003C/li>\n\u003Cli>\u003Cstrong>M2M-to-Annual Conversion:\u003C/strong> Design and launch CircleCI’s first digital conversion program targeting self-serve customers on monthly Performance plans, building multi-touch journeys that drive them toward annual Scale commitments and deliver measurable new ARR.\u003C/li>\n\u003Cli>\u003Cstrong>Customer Unblocking & Technical Triage:\u003C/strong> Serve as the technical escalation point for digital program-triggered customer issues, reviewing customer configs proactively to identify optimization opportunities and turning 1:1 troubleshooting patterns into scalable self-serve resources.\u003C/li>\n\u003Cli>\u003Cstrong>AI & Data-Driven Programs:\u003C/strong> Partner with Data & Analytics to operationalize churn prediction models into automated Digital CS plays, define requirements for AI-driven outreach, and evaluate tooling to advance our digital CS capabilities.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional Collaboration:\u003C/strong> Serve as a key cross-functional leader and subject matter expert, building formal networks with stakeholders across and beyond the CS organization — including Growth TSMs, CS Ops, Support Engineering, Data & Analytics, Marketing, and Product. Drive alignment on program strategy, surface customer insights that influence company-level priorities, and ensure digital programs complement rather than duplicate other customer-facing efforts.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What we’re looking for:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Experience:\u003C/strong> Typically 3+ years in Customer Success, Project Management, Developer Relations, or Technical Account Management at a developer-tools or DevOps company (or 3+ years with a Master’s degree, or a PhD with 3+ years; equivalent work experience considered). Prior experience coordinating or leading cross-functional teams or programs is strongly preferred.\u003C/li>\n\u003Cli>\u003Cstrong>CI/CD Proficiency:\u003C/strong> Hands-on experience with CI/CD pipelines (CircleCI, GitHub Actions, Jenkins, GitLab CI, or equivalent) — you should be able to read a .circleci/config.yml and identify optimization opportunities.\u003C/li>\n\u003Cli>\u003Cstrong>Digital Program Expertise:\u003C/strong> Deep, proven expertise in designing, leading, and continuously evolving sophisticated digital customer programs (onboarding sequences, adoption campaigns, lifecycle automations) across complex, variable customer environments — with demonstrated ability to exercise judgment in methodology selection, evaluation criteria, and program evolution to deliver measurable business outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>CS Platform Experience:\u003C/strong> Experience with CS platforms such as Vitally, Gainsight, Totango, or ChurnZero, including the ability to configure playbooks, triggers, and automated workflows.\u003C/li>\n\u003Cli>\u003Cstrong>Data Fluency:\u003C/strong> Comfortable building reports and dashboards (Mode, Looker, or equivalent), analyzing engagement funnels, and making data-driven decisions about program performance.\u003C/li>\n\u003Cli>\u003Cstrong>Communication Skills:\u003C/strong> Excellent written communication skills — you will be a primary author of customer-facing technical content, email sequences, and adoption guides.\u003C/li>\n\u003Cli>\u003Cstrong>Bonus:\u003C/strong> Experience with CircleCI specifically, background in PLG / product-led growth motions or M2M-to-annual conversion, familiarity with HubSpot or Snowflake, experience with AI/ML-driven customer outreach, or video production skills for technical walkthroughs.\u003C/li>\n\u003C/ul>\u003Cp>United States Base Pay Range\u003C/p>\u003Cp>$84,500—$105,500 USD\u003C/p>\n\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\n\u003Cp>\u003Cstrong>About CircleCI\u003C/strong>\u003C/p>\n\u003Cp>CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.\u003C/p>\n\u003Cp>\u003Cbr>Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold\u003Cbr>Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. \u003C/p>\n\u003Cp>CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.\u003C/p>","We are looking for an exceptional Digital Customer Success Program Manager to join the Customer Engineering & Success team at CircleCI. This is a rare hybrid role built for someone with wide-ranging experience who is equally at home reviewing a CI/CD config file and defining the strategy for a multi-touch digital program that scales across thousands of customers. You will own the vision, design, and continuous evolution of scalable digital programs for our growth and self-serve customer segments, driving feature adoption, reducing churn, and converting monthly customers into long-term annual commitments. This person brings deep technical fluency in CI/CD and DevOps, a passion for scalable customer programs, and the strategic judgment to navigate complex, cross-functional challenges at scale. They will serve as the subject matter expert and key decision-maker connecting our Growth TSM team, CS Ops, Data & Analytics, and the customers themselves — defining the digital plays that move customers from stuck to successful, and from monthly plans to annual commitments. If you bring seasoned expertise in building and leading programs that actually work because you understand both the product and the customer at depth, this role was made for you. About Customer Success at CircleCI Customer Success at CircleCI plays a pivotal role with our customers. The team ensures our customers are getting value from our platform, and identifying ways we can help a customer solve business problems. You’ll nurture and grow our portfolio of clients and act as a trusted advisor and ambassador for CircleCI. In terms of growth, we truly believe in the continued development of each new hire. In joining this team, you’ll take part in a community that believes in development and promotion from within and as a rapidly growing business, there are a lot of opportunities for progression. What you’ll do: Own & Grow the Digital Revenue Assisted Segment and Self-Serve: Define the strategy for and lead the digital Revenue Assisted segment — applying in-depth evaluation of variable customer data, product signals, and tooling (Vitally, Mode, AI) to build and continuously evolve a fully automated, scalable customer journey. Ensuring programs are scalable to the month-to-month segment. Technical Content Development: Create and maintain a library of technical adoption content including feature demo videos, config optimization templates, migration guides, and best-practice walkthroughs for CircleCI features such as parallelism, DLC, resource classes, orbs, and test splitting. Program Design & Optimization: Own the strategic roadmap for digital programs across the full customer lifecycle — from onboarding and feature adoption to early disengagement detection and renewal. Exercise independent judgment in selecting methodologies, evaluation criteria, and optimization approaches. Own program analytics end-to-end, translating complex, variable engagement signals into measurable business outcomes and actionable program improvements. M2M-to-Annual Conversion: Design and launch CircleCI’s first digital conversion program targeting self-serve customers on monthly Performance plans, building multi-touch journeys that drive them toward annual Scale commitments and deliver measurable new ARR. Customer Unblocking & Technical Triage: Serve as the technical escalation point for digital program-triggered customer issues, reviewing customer configs proactively to identify optimization opportunities and turning 1:1 troubleshooting patterns into scalable self-serve resources. AI & Data-Driven Programs: Partner with Data & Analytics to operationalize churn prediction models into automated Digital CS plays, define requirements for AI-driven outreach, and evaluate tooling to advance our digital CS capabilities. Cross-functional Collaboration: Serve as a key cross-functional leader and subject matter expert, building formal networks with stakeholders across and beyond the CS organization — including Growth TSMs, CS Ops, Support Engineering, Data & Analytics, Marketing, and Product. Drive alignment on program strategy, surface customer insights that influence company-level priorities, and ensure digital programs complement rather than duplicate other customer-facing efforts. What we’re looking for: Experience: Typically 3+ years in Customer Success, Project Management, Developer Relations, or Technical Account Management at a developer-tools or DevOps company (or 3+ years with a Master’s degree, or a PhD with 3+ years; equivalent work experience considered). Prior experience coordinating or leading cross-functional teams or programs is strongly preferred. CI/CD Proficiency: Hands-on experience with CI/CD pipelines (CircleCI, GitHub Actions, Jenkins, GitLab CI, or equivalent) — you should be able to read a .circleci/config.yml and identify optimization opportunities. Digital Program Expertise: Deep, proven expertise in designing, leading, and continuously evolving sophisticated digital customer programs (onboarding sequences, adoption campaigns, lifecycle automations) across complex, variable customer environments — with demonstrated ability to exercise judgment in methodology selection, evaluation criteria, and program evolution to deliver measurable business outcomes. CS Platform Experience: Experience with CS platforms such as Vitally, Gainsight, Totango, or ChurnZero, including the ability to configure playbooks, triggers, and automated workflows. Data Fluency: Comfortable building reports and dashboards (Mode, Looker, or equivalent), analyzing engagement funnels, and making data-driven decisions about program performance. Communication Skills: Excellent written communication skills — you will be a primary author of customer-facing technical content, email sequences, and adoption guides. Bonus: Experience with CircleCI specifically, background in PLG / product-led growth motions or M2M-to-annual conversion, familiarity with HubSpot or Snowflake, experience with AI/ML-driven customer outreach, or video production skills for technical walkthroughs. United States Base Pay Range $84,500—$105,500 USD We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. About CircleCI CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster. Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital. CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.",1789178774000,"2026-09-12 04:09:05","2026-09-11T10:53:31-04:00",84500,105500,{"jsonldValid":12,"jsonld":9},1789910261918]