[{"data":1,"prerenderedAt":109},["ShallowReactive",2],{"$f_MBBzwGfhP6IYWutASmhRX32LNVPPHodKe98U7ticcE":3,"$ffCyP0c4Tby6mYFH58SXr2pl_cJ_3wQZTciCaZ_3MnLY":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":14,"department":16,"content_html":17,"content_text":18,"years":19,"createdAt":20,"updatedAtISO":21,"postedAtISO":22,"hasSalary":13,"salaryMin":23,"salaryMax":24,"currency":25,"schema":26},"4b5f9c06f17ed6d909252dde44629c2631ebfd8bf30758ccf9ae8d0097cd1d16","senior-lifecycle-marketing-manager-bankrate-at-red-ventures-de4d041b23","Senior Lifecycle Marketing Manager | Bankrate","Red Ventures","https://logo.clearbit.com/redventures.com","We help people discover and decide.","Technology, Information and Internet","United States",false,[15],"Full-time","Marketing","\u003Cp>\u003Cstrong>\u003Cem>*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>We're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Channel ownership — \u003C/strong>Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.\u003C/li>\n\u003Cli>\u003Cstrong>Journey architecture — \u003C/strong>Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.\u003C/li>\n\u003Cli>\u003Cstrong>Creative strategy & briefs — \u003C/strong>Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.\u003C/li>\n\u003Cli>\u003Cstrong>Attribution & reporting — \u003C/strong>Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.\u003C/li>\n\u003Cli>\u003Cstrong>Structured experimentation — \u003C/strong>Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.\u003C/li>\n\u003Cli>\u003Cstrong>Performance diagnosis — \u003C/strong>When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information\u003C/li>\n\u003Cli>\u003Cstrong>Integrate AI into your workflow — \u003C/strong>Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lifecycle channel expertise — \u003C/strong>4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.\u003C/li>\n\u003Cli>\u003Cstrong>Strong Iterable proficiency — \u003C/strong>You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.\u003C/li>\n\u003Cli>\u003Cstrong>Analytical mindset — \u003C/strong>You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.\u003C/li>\n\u003Cli>\u003Cstrong>Creative operator — \u003C/strong>You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.\u003C/li>\n\u003Cli>\u003Cstrong>Structured project runner — \u003C/strong>You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.\u003C/li>\n\u003Cli>\u003Cstrong>Clear communicator — \u003C/strong>You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.\u003C/li>\n\u003Cli>\u003Cstrong>AI-forward practitioner — \u003C/strong>You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.\u003C/li>\n\u003Cli>\u003Cstrong>High ownership mentality — \u003C/strong>You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range: $100,000 – $140,000 per year\u003C/li>\n\u003C/ul>\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>#br\u003Cbr>#li-sf1\u003C/p>\n\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \nFor the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\nWe're looking for a Senior Lifecycle Marketing Manager to own end-to-end execution across assigned lifecycle channels — driving measurable performance through smart automation, rigorous experimentation, and data-backed creative strategy. This is a high-impact individual contributor role for someone who is equally comfortable designing a multi-step journey and presenting their channel results to senior leadership. You'll work closely with the Director of Lifecycle Marketing to execute on the roadmap — but you'll own your channels, bring your own hypotheses, and be accountable for results. This isn't a coordinator role. You'll be expected to diagnose complex problems, move quickly, and raise the bar for how Bankrate communicates with its users.\nWhat You’ll Do:\n\nChannel ownership — Own the full campaign lifecycle for your assigned channels — from strategy and segmentation through build, QA, deployment, and post-send analysis. Diagnose and resolve complex delivery issues (CPL spikes, CVR drops, approval rejections) before they affect KPIs.\nJourney architecture — Design and manage multi-step, trigger-based lifecycle journeys in Iterable. Build event-driven workflows that respond to user behavior in real time. Document your logic, segment definitions, and decision trees so the team can learn from and replicate your approaches.\nCreative strategy & briefs — Lead creative strategy for your channels — using performance data to develop testable hypotheses on hooks, CTAs, and formats. Translate data into clear, actionable creative briefs that reduce revision cycles and ship faster.\nAttribution & reporting — Design and maintain attribution frameworks and custom dashboards for your channels. Evaluate platform-reported metrics against internal attribution to surface discrepancies, guide budget decisions, and reduce over-attribution.\nStructured experimentation — Design and execute multi-variable experiments (creative x audience x placement) with proper holdout groups. Translate test results into playbooks that improve CVR and can be reused across the team's broader channel suite.\nPerformance diagnosis — When something breaks — a CPL spike, sudden CVR drop, unexplained churn — you're the first one to form a hypothesis and test a fix. You thrive in ambiguity and use data to move fast with limited information\nIntegrate AI into your workflow — Use AI tools consistently to accelerate campaign work — drafting copy, building performance reports, generating test hypotheses, or structuring briefs. Evaluate AI outputs critically before publishing. Document where AI creates real leverage and share those approaches with the broader team.\n\nWhat We’re Looking For:\n\nLifecycle channel expertise — 4–7 years owning lifecycle marketing campaigns with direct accountability for performance. Experience managing email, push, or SMS channels end-to-end in a platform like Iterable, Braze, or similar.\nStrong Iterable proficiency — You can build multi-step journeys, configure event-triggered workflows, set up dynamic segmentation, and troubleshoot delivery issues without engineering support.\nAnalytical mindset — You design experiments with proper holdouts, evaluate results with statistical awareness, and can build a dashboard or attribution model that stakeholders actually trust. You catch discrepancies in platform data.\nCreative operator — You can write a strong brief, give useful creative feedback, and identify what’s driving a performance change at the copy or format level. You view creative as a performance lever, not an afterthought.\nStructured project runner — You manage multiple workstreams simultaneously without dropping details. You own timelines, flag risks early, and keep stakeholders aligned without needing heavy oversight.\nClear communicator — You write and present with clarity. You can take a complex performance story and distill it into a crisp recommendation for a senior leader.\nAI-forward practitioner — You actively use AI tools in your day-to-day work and have a point of view on where they add real value versus where human judgment is irreplaceable.\nHigh ownership mentality — You hold yourself accountable to outcomes, not just outputs. You follow through, communicate proactively, and don’t wait to be asked.\n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range: $100,000 – $140,000 per year\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nBankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through  omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \nIf you are based in California, we encourage you to read this important information for California residents linked here.\n#br#li-sf1\nAt Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\nFor more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.",0,1778124661000,"2026-05-07 05:32:46","2026-05-01T19:59:39.000Z",100000,140000,"USD",{"jsonldValid":13,"jsonld":27},"",{"jobs":29},[30,42,54,70,85,93],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":12,"remote":13,"employmentType":34,"department":16,"content_html":35,"content_text":36,"years":19,"createdAt":37,"updatedAtISO":38,"postedAtISO":39,"hasSalary":13,"salaryMin":24,"salaryMax":40,"currency":25,"schema":41},"6e1a5c4b539cc468415f98ec1f220e28879129e3c09b80db066a48c64c4c3727","director-of-lifecycle-marketing-at-red-ventures-470cd6c864","Director of Lifecycle Marketing",[15],"\u003Cp>\u003Cstrong>\u003Cem>*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>For the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>We’re looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance.\u003C/p>\n\u003Cp>You’ll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue, not just campaigns that get sent.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>End-to-end journey architecture — \u003C/strong>Design and optimize lifecycle programs across onboarding, engagement, monetization, and retention. You’ll own everything from segmentation strategy to journey logic to creative testing and performance readouts.\u003C/li>\n\u003Cli>\u003Cstrong>Automation at scale — \u003C/strong>Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. \u003C/li>\n\u003Cli>\u003Cstrong>Revenue attribution and performance — \u003C/strong>Own how lifecycle impact is measured. Build clear attribution models, quantify incremental lift, and translate performance into actionable insights for senior leadership.\u003C/li>\n\u003Cli>\u003Cstrong>Experimentation and optimization — \u003C/strong>Establish a rigorous test-and-learn culture. You’ll design experiments, interpret results, and continuously improve conversion, engagement, and LTV.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Proven lifecycle ownership — \u003C/strong>6–10 years of experience owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale.\u003C/li>\n\u003Cli>\u003Cstrong>Deep platform expertise (Iterable required) — \u003C/strong>You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.\u003C/li>\n\u003Cli>\u003Cstrong>Strong analytical mindset — \u003C/strong>You use data to make decisions — whether that’s evaluating experiment results, diagnosing funnel drop-offs, or identifying high-impact opportunities. You can translate complexity into clear, actionable insights.\u003C/li>\n\u003Cli>\u003Cstrong>Operator and strategist — \u003C/strong>You can zoom out to define the roadmap, and zoom in to QA a campaign. You move fluidly between strategy and execution without losing momentum.\u003C/li>\n\u003Cli>\u003Cstrong>Executive communication — \u003C/strong>You can clearly articulate performance, tradeoffs, and opportunities to senior stakeholders — and influence decisions without needing formal authority.\u003C/li>\n\u003Cli>\u003Cstrong>High ownership, low ego — \u003C/strong>You operate with urgency, prioritize what matters, and follow through. You don’t need heavy process to get things done.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range: $140,000 – $210,000 per year + equity\u003C/li>\n\u003C/ul>\n\u003Cp>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Bankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>#br\u003Cbr>#li-sf1\u003C/p>\u003Cp>At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\u003C/p>\n\u003Cp>For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","*This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. \nFor the Bankrate website click here. Curious how Bankrate fits into Red Ventures? Click here.\nWe’re looking for a Director of Lifecycle Marketing to build, scale, and evolve how we engage millions of users across the full customer journey — from first touch through conversion, retention, and repeat engagement. This is a senior individual contributor role for someone who has owned lifecycle end-to-end: strategy, systems, execution, and performance.\nYou’ll operate at the intersection of data, product, and marketing — designing systems that drive measurable revenue, not just campaigns that get sent.\nWhat You’ll Do:\n\nEnd-to-end journey architecture — Design and optimize lifecycle programs across onboarding, engagement, monetization, and retention. You’ll own everything from segmentation strategy to journey logic to creative testing and performance readouts.\nAutomation at scale — Build and evolve sophisticated, trigger-based workflows powered by behavioral data, real-time signals, and predictive inputs. \nRevenue attribution and performance — Own how lifecycle impact is measured. Build clear attribution models, quantify incremental lift, and translate performance into actionable insights for senior leadership.\nExperimentation and optimization — Establish a rigorous test-and-learn culture. You’ll design experiments, interpret results, and continuously improve conversion, engagement, and LTV.\n\nWhat We’re Looking For:\n\nProven lifecycle ownership — 6–10 years of experience owning lifecycle as a revenue-driving channel — not just executing campaigns, but building systems that scale.\nDeep platform expertise (Iterable required) — You can design and build complex, multi-step journeys, dynamic segmentation, and event-driven triggers without relying on engineering for day-to-day execution.\nStrong analytical mindset — You use data to make decisions — whether that’s evaluating experiment results, diagnosing funnel drop-offs, or identifying high-impact opportunities. You can translate complexity into clear, actionable insights.\nOperator and strategist — You can zoom out to define the roadmap, and zoom in to QA a campaign. You move fluidly between strategy and execution without losing momentum.\nExecutive communication — You can clearly articulate performance, tradeoffs, and opportunities to senior stakeholders — and influence decisions without needing formal authority.\nHigh ownership, low ego — You operate with urgency, prioritize what matters, and follow through. You don’t need heavy process to get things done.\n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range: $140,000 – $210,000 per year + equity\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nBankrate is redefining the future of financial decision-making. For nearly five decades, we’ve empowered tens of millions of consumers to make smarter financial choices and helped hundreds of leading financial institutions grow. Today, we’re evolving from a marketplace into a next-generation technology platform—underpinned by proprietary data, AI-driven innovation, and deep enterprise integrations. With  our track record of delivering consumers quantifiably better offers—for example, on home loans  where we lead the market—Bankrate stands at the center of the $60B U.S. financial services acquisition opportunity. As we expand through omnichannel marketing and strategic  partnerships, and launch  unique consumer product applications, we’re building a more efficient, personalized, and connected financial ecosystem—one grounded in trust. Join us as we transform five decades of credibility into the next era of financial technology.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. \nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. \nIf you are based in California, we encourage you to read this important information for California residents linked here.\n#br#li-sf1At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.\nFor more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.",1777541098000,"2026-04-30 11:25:25","2026-04-28T20:17:13.000Z",210000,{"jsonldValid":13,"jsonld":27},{"id":43,"slug":44,"title":45,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":46,"country":12,"remote":13,"employmentType":47,"department":16,"content_html":48,"content_text":49,"years":19,"createdAt":50,"updatedAtISO":51,"postedAtISO":52,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":25,"schema":53},"f01ef3d9f856f9046dfd24a6f0abd09b18bbac6582c1f6a36e81dbc913ff8357","technical-engagement-lead-manager-growth-and-transformation-at-red-ventures-eb8ff35850","Technical Engagement Lead - Manager | Growth and Transformation","Charlotte",[15],"\u003Cp>\u003Cstrong>This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>This role requires a hybrid schedule and will be based in our South Charlotte, NC OR New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cspan>Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention.\u003C/span> \u003C/p>\n\u003Cp>\u003Cspan>As a Technical Engagement Lead - Manager, you will serve as the hands-on technical leader for client engagements, guiding architecture, delivery, and engineering execution while managing a team of engineers. You will stay close to the code, partner with client technology stakeholders, and translate business priorities into scalable, secure, production-ready solutions in regulated environments. This role blends engineering leadership, solution architecture, and \u003C/span>\u003Cspan>delivery\u003C/span>\u003Cspan> ownership, requiring someone who can move fluidly between technical design, client communication, and day-to-day execution.\u003C/span> \u003C/p>\n\u003Cp>Curious how Growth and Transformation fits into Red Ventures? Click here.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Manage and develop a team of 3-6 engineers, providing day-to-day technical leadership, coaching, and performance feedback on a client engagement. \u003C/li>\n\u003Cli>Lead technical discovery, solution design, and architecture decisions from kickoff through launch and optimization. \u003C/li>\n\u003Cli>Own technical execution for the engagement — staying close to the code through PR reviews, implementation guidance, and deployment oversight while setting engineering standards, code quality gates, and production support practices. \u003C/li>\n\u003Cli>Translate business goals and product requirements into technical plans with clear scope, estimates, milestones, dependencies, and tradeoffs. \u003C/li>\n\u003Cli>Partner with project or program leadership to manage staffing plans, delivery risk, timelines, and technical forecasting, maintaining a predictable delivery cadence. \u003C/li>\n\u003Cli>Serve as the primary technical counterpart to client engineering, architecture, security, and platform stakeholders. \u003C/li>\n\u003Cli>Guide integrations across internal and client systems, including APIs, shared services, third-party platforms, customer data flows, and enterprise tooling. \u003C/li>\n\u003Cli>Ensure solutions meet security, privacy, compliance, and governance requirements appropriate for regulated financial-services environments. \u003C/li>\n\u003Cli>Present architecture decisions, progress, risks, and recommendations to both technical and non-technical stakeholders, including senior client audiences. \u003C/li>\n\u003Cli>Identify technical debt, platform risk, and reliability gaps, and advocate for the right balance between feature velocity and long-term platform health. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We're Looking For:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of software engineering experience, including 2+ years managing or tech-leading engineering teams in client-facing or cross-functional delivery environments. \u003C/li>\n\u003Cli>Demonstrated hands-on experience building and delivering modern web applications and services using technologies such as React, Next.js, Node.js, Python, or similar frameworks. \u003C/li>\n\u003Cli>Strong understanding of cloud platforms and modern engineering practices, including CI/CD, observability, automated testing, and infrastructure-aware application design. \u003C/li>\n\u003Cli>Experience designing and delivering integrations across APIs, third-party platforms, customer data systems, and enterprise applications. \u003C/li>\n\u003Cli>Track record of scoping and estimating technical work from business requirements. \u003C/li>\n\u003Cli>Clear client-facing communication skills, with the ability to explain tradeoffs, risks, and technical decisions to both technical and non-technical stakeholders. \u003C/li>\n\u003Cli>Experience working in Agile delivery environments with cross-functional partners across product, program management, data, design, and business teams. \u003C/li>\n\u003Cli>Experience operating in environments with strong security, privacy, compliance, or governance requirements; financial-services or other regulated-industry experience preferred. \u003C/li>\n\u003Cli>Strong judgment in balancing speed, scalability, maintainability, and delivery risk. \u003C/li>\n\u003Cli>Personal commitment to being a reliable, collaborative, and high-trust teammate and manager. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Even Better:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in consulting, agency, or embedded delivery models serving financial-services clients. \u003C/li>\n\u003Cli>Familiarity with customer data, identity, consent, privacy, and secure data-handling patterns in regulated environments. \u003C/li>\n\u003Cli>Experience with martech and customer platforms such as CMS, CRM, CDP, analytics, experimentation, personalization, and tag management systems. \u003C/li>\n\u003Cli>Familiarity with data pipelines, warehouse technologies, ETL workflows, or event-driven architectures. \u003C/li>\n\u003Cli>Experience contributing to statements of work, technical solutioning, estimation, or pre-sales support for follow-on phases of work. \u003C/li>\n\u003Cli>Contributions to developer tooling, internal platforms, or engineering process improvements. \u003C/li>\n\u003Cli>Familiarity with AI-assisted engineering workflows or practical applications of generative AI in delivery, automation, or personalization. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation: \u003C/strong>\u003C/p>\n\u003Cp>This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\u003C/p>\n\u003Cul>\n\u003Cli>Total Cash Compensation Range\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Health Insurance Coverage (medical, dental, and vision)\u003C/li>\n\u003Cli>Life Insurance\u003C/li>\n\u003Cli>Short and Long-Term Disability Insurance\u003C/li>\n\u003Cli>Flexible Spending Accounts\u003C/li>\n\u003Cli>Paid Time Off\u003C/li>\n\u003Cli>Holiday Pay\u003C/li>\n\u003Cli>401(k) with match\u003C/li>\n\u003Cli>Employee Assistance Program\u003C/li>\n\u003Cli>Paid Parental Bonding Benefit Program\u003C/li>\n\u003Cli>Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We Are:\u003C/strong>\u003C/p>\n\u003Cp>Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\u003C/p>\n\u003Cp>At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\u003C/p>\n\u003Cp> We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.\u003C/p>\n\u003Cp>Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.\u003C/p>\n\u003Cp>We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.\u003C/p>\n\u003Cp>If you are based in California, we encourage you to read this important information for California residents linked here.\u003C/p>\n\u003Cp>#LI-HYBRID #LI-KS1\u003C/p>\u003Cp>Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \u003C/p>\n\u003Cp>Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.\u003C/p>","This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.\nThis role requires a hybrid schedule and will be based in our South Charlotte, NC OR New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.\nRed Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. \nAs a Technical Engagement Lead - Manager, you will serve as the hands-on technical leader for client engagements, guiding architecture, delivery, and engineering execution while managing a team of engineers. You will stay close to the code, partner with client technology stakeholders, and translate business priorities into scalable, secure, production-ready solutions in regulated environments. This role blends engineering leadership, solution architecture, and delivery ownership, requiring someone who can move fluidly between technical design, client communication, and day-to-day execution. \nCurious how Growth and Transformation fits into Red Ventures? Click here.\nWhat You'll Do:\n\nManage and develop a team of 3-6 engineers, providing day-to-day technical leadership, coaching, and performance feedback on a client engagement. \nLead technical discovery, solution design, and architecture decisions from kickoff through launch and optimization. \nOwn technical execution for the engagement — staying close to the code through PR reviews, implementation guidance, and deployment oversight while setting engineering standards, code quality gates, and production support practices. \nTranslate business goals and product requirements into technical plans with clear scope, estimates, milestones, dependencies, and tradeoffs. \nPartner with project or program leadership to manage staffing plans, delivery risk, timelines, and technical forecasting, maintaining a predictable delivery cadence. \nServe as the primary technical counterpart to client engineering, architecture, security, and platform stakeholders. \nGuide integrations across internal and client systems, including APIs, shared services, third-party platforms, customer data flows, and enterprise tooling. \nEnsure solutions meet security, privacy, compliance, and governance requirements appropriate for regulated financial-services environments. \nPresent architecture decisions, progress, risks, and recommendations to both technical and non-technical stakeholders, including senior client audiences. \nIdentify technical debt, platform risk, and reliability gaps, and advocate for the right balance between feature velocity and long-term platform health. \n\nWhat We're Looking For:\n\n5+ years of software engineering experience, including 2+ years managing or tech-leading engineering teams in client-facing or cross-functional delivery environments. \nDemonstrated hands-on experience building and delivering modern web applications and services using technologies such as React, Next.js, Node.js, Python, or similar frameworks. \nStrong understanding of cloud platforms and modern engineering practices, including CI/CD, observability, automated testing, and infrastructure-aware application design. \nExperience designing and delivering integrations across APIs, third-party platforms, customer data systems, and enterprise applications. \nTrack record of scoping and estimating technical work from business requirements. \nClear client-facing communication skills, with the ability to explain tradeoffs, risks, and technical decisions to both technical and non-technical stakeholders. \nExperience working in Agile delivery environments with cross-functional partners across product, program management, data, design, and business teams. \nExperience operating in environments with strong security, privacy, compliance, or governance requirements; financial-services or other regulated-industry experience preferred. \nStrong judgment in balancing speed, scalability, maintainability, and delivery risk. \nPersonal commitment to being a reliable, collaborative, and high-trust teammate and manager. \n\nEven Better:\n\nExperience in consulting, agency, or embedded delivery models serving financial-services clients. \nFamiliarity with customer data, identity, consent, privacy, and secure data-handling patterns in regulated environments. \nExperience with martech and customer platforms such as CMS, CRM, CDP, analytics, experimentation, personalization, and tag management systems. \nFamiliarity with data pipelines, warehouse technologies, ETL workflows, or event-driven architectures. \nExperience contributing to statements of work, technical solutioning, estimation, or pre-sales support for follow-on phases of work. \nContributions to developer tooling, internal platforms, or engineering process improvements. \nFamiliarity with AI-assisted engineering workflows or practical applications of generative AI in delivery, automation, or personalization. \n\nCompensation: \nThis range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.\n\nTotal Cash Compensation Range\n\n\n\nAdditionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.\n\nHealth Insurance Coverage (medical, dental, and vision)\nLife Insurance\nShort and Long-Term Disability Insurance\nFlexible Spending Accounts\nPaid Time Off\nHoliday Pay\n401(k) with match\nEmployee Assistance Program\nPaid Parental Bonding Benefit Program\nFlexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.\n\nWho We Are:\nRed Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.\nAt Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.\n We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.\nRed Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.\nWe are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.\nIf you are based in California, we encourage you to read this important information for California residents linked here.\n#LI-HYBRID #LI-KS1Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice \nQuestions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.",1773920305000,"2026-03-19 12:39:31","2026-03-16T18:52:11.000Z",{"jsonldValid":13,"jsonld":27},{"id":55,"slug":56,"title":57,"companyname":58,"companylogo":27,"city":59,"country":12,"remote":13,"employmentType":60,"department":61,"content_html":62,"content_text":63,"years":19,"createdAt":64,"updatedAtISO":65,"postedAtISO":66,"hasSalary":13,"salaryMin":67,"salaryMax":68,"currency":25,"schema":69},"d1e71e46dae2fa47aa06d7c4bc98b27fb40bd0da529de76aa2e62b2291a6a33d","procurement-manager-demand-intelligence-and-strategic-consum-at-adobe-marketo-496aa56e1e","Procurement Manager - Demand Intelligence & Strategic Consumption","adobe marketo","San Jose",[15],"Other","\u003Cp>\u003Cb>Manager, Demand Intelligence & Strategic Consumption\u003C/b>\u003C/p>\u003Cp>Procurement Operations\u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>We’re inviting applications for a Manager of Demand Intelligence and Strategic Consumption to be part of our Procurement team. In this role, you will manage a group of analysts responsible for developing, tracking, and reporting supplier consumption and forecasted demand within our key spending categories. Your work will directly influence sourcing tactics, support contract discussions, and bolster our ability to manage vendor performance with clarity and confidence.\u003C/p>\u003Cp>This is a high-visibility role where data intersects with decision-making. You will collaborate closely with Procurement Category Managers to deliver usage intelligence and forecasting insights. You will develop and sustain the analytical foundation that enables effective category management.\u003C/p>\u003Cp>We believe that strong vendor analytics is a strategic advantage. We’re investing in this team to improve how we understand and manage supplier relationships across the business.\u003C/p>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cul>\u003Cli>Lead, coach, and develop a team of analysts, setting clear expectations and helping each team member grow their skills in data analysis, reporting, and communication with collaborators\u003C/li>\u003Cli>Develop and uphold reporting systems that monitor supplier usage, spending trends, and consumption patterns across our key vendor relationships\u003C/li>\u003Cli>Develop and refine usage forecasting models that give Procurement Category Managers forward-looking access to demand and cost trajectories\u003C/li>\u003Cli>Partner with Category Managers, Finance, and business collaborators to ensure usage data and forecasts are accurate, timely, and actionable\u003C/li>\u003Cli>Develop dashboards and executive-ready reports that transform complex data into understandable insights for leadership and cross-functional partners\u003C/li>\u003Cli>Find opportunities to improve data quality, streamline reporting processes, and introduce automation where it adds new value\u003C/li>\u003Cli>Partner with IT and data engineering departments to refine data pipelines and secure consistent access to supplier and usage data\u003C/li>\u003Cli>Support quarterly business reviews and vendor performance discussions with data-driven analysis and recommendations\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What You Bring\u003C/b>\u003C/p>\u003Cul>\u003Cli>5+ years of experience in procurement analytics, spend analytics, vendor management, finance, or a related analytical field\u003C/li>\u003Cli>Over 2 years of experience heading or managing a group, with a clear concentration on cultivating individuals and encouraging effective teamwork\u003C/li>\u003Cli>Strong quantitative skills, including experience with data analysis, forecasting, and working with large datasets\u003C/li>\u003Cli>Proficiency in analytics and reporting tools such as Excel, SQL, Tableau, Power BI, or similar platforms\u003C/li>\u003Cli>Ability to convert complex data into clear narratives and recommendations for both technical and non-technical audiences\u003C/li>\u003Cli>Experience working cross-functionally with procurement, finance, or operations teams in a fast-paced environment\u003C/li>\u003Cli>Strong organizational and project management skills, with the ability to balance multiple priorities and deliver consistent results\u003C/li>\u003Cli>A collaborative approach and comfort working as a close partner to category management without owning that function directly\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Nice to Have\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience with enterprise procurement or ERP systems such as SAP Ariba, Coupa, or Oracle\u003C/li>\u003Cli>Background in SaaS, cloud, software, telecom, or technology-related spend categories\u003C/li>\u003Cli>Familiarity with data visualization guidelines and storytelling with data\u003C/li>\u003Cli>Experience with statistical forecasting methods or predictive analytics\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Why You’ll Love Working Here\u003C/b>\u003C/p>\u003Cp>We prioritize building a team where all members have the chance to evolve, contribute, and undertake meaningful work. You will have the opportunity to influence how we manage vendor analytics from the ground up, and your insights will directly affect procurement strategy throughout the organization.\u003C/p>\u003Cp>We invest in our people through continuous learning opportunities, mentorship, and a culture that values curiosity and forward thinking. We work hard, support each other, and believe that great outcomes come from diverse perspectives working together toward shared goals.\u003C/p>\u003Cp>\u003Cb>About Adobe\u003C/b>\u003C/p>\u003Cp>Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.\u003C/p>\u003Cp>Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. \u003C/p>\u003Cp>\u003Cb>\u003Cbr>Let’s Adobe together\u003C/b>\u003C/p>\u003Cp>At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.\u003C/p>\u003Cp>Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.\u003C/p>\u003Cp>Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. \u003C/p>\u003Cp>\u003Cb>AI Use Guidelines for Interviews:\u003C/b>\u003Cbr>Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.\u003C/p>\u003Cp>At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.\u003C/p>\u003Cp>\u003Cb>Expected Pay Range:\u003C/b>\u003C/p>Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $118,300 -- $244,850 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $169,100 - $244,850
\u003Cp>At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).\u003C/p>\u003Cp>In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.\u003C/p>\u003Cp>\u003Cu>\u003Cb>State-Specific Notices:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>\u003Cu>California\u003C/u>:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Fair Chance Ordinances\u003C/b>\u003C/p>\u003Cp>Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Colorado:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Application Window Notice\u003C/b>\u003C/p>\u003Cp>If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.\u003C/p>\u003Cp>\u003Cu>\u003Cb>Massachusetts:\u003C/b>\u003C/u>\u003C/p>\u003Cp>\u003Cb>Massachusetts Legal Notice\u003C/b>\u003C/p>\u003Cp>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>","Manager, Demand Intelligence & Strategic ConsumptionProcurement OperationsAbout the RoleWe’re inviting applications for a Manager of Demand Intelligence and Strategic Consumption to be part of our Procurement team. In this role, you will manage a group of analysts responsible for developing, tracking, and reporting supplier consumption and forecasted demand within our key spending categories. Your work will directly influence sourcing tactics, support contract discussions, and bolster our ability to manage vendor performance with clarity and confidence.This is a high-visibility role where data intersects with decision-making. You will collaborate closely with Procurement Category Managers to deliver usage intelligence and forecasting insights. You will develop and sustain the analytical foundation that enables effective category management.We believe that strong vendor analytics is a strategic advantage. We’re investing in this team to improve how we understand and manage supplier relationships across the business.What You’ll DoLead, coach, and develop a team of analysts, setting clear expectations and helping each team member grow their skills in data analysis, reporting, and communication with collaboratorsDevelop and uphold reporting systems that monitor supplier usage, spending trends, and consumption patterns across our key vendor relationshipsDevelop and refine usage forecasting models that give Procurement Category Managers forward-looking access to demand and cost trajectoriesPartner with Category Managers, Finance, and business collaborators to ensure usage data and forecasts are accurate, timely, and actionableDevelop dashboards and executive-ready reports that transform complex data into understandable insights for leadership and cross-functional partnersFind opportunities to improve data quality, streamline reporting processes, and introduce automation where it adds new valuePartner with IT and data engineering departments to refine data pipelines and secure consistent access to supplier and usage dataSupport quarterly business reviews and vendor performance discussions with data-driven analysis and recommendationsWhat You Bring5+ years of experience in procurement analytics, spend analytics, vendor management, finance, or a related analytical fieldOver 2 years of experience heading or managing a group, with a clear concentration on cultivating individuals and encouraging effective teamworkStrong quantitative skills, including experience with data analysis, forecasting, and working with large datasetsProficiency in analytics and reporting tools such as Excel, SQL, Tableau, Power BI, or similar platformsAbility to convert complex data into clear narratives and recommendations for both technical and non-technical audiencesExperience working cross-functionally with procurement, finance, or operations teams in a fast-paced environmentStrong organizational and project management skills, with the ability to balance multiple priorities and deliver consistent resultsA collaborative approach and comfort working as a close partner to category management without owning that function directlyNice to HaveExperience with enterprise procurement or ERP systems such as SAP Ariba, Coupa, or OracleBackground in SaaS, cloud, software, telecom, or technology-related spend categoriesFamiliarity with data visualization guidelines and storytelling with dataExperience with statistical forecasting methods or predictive analyticsWhy You’ll Love Working HereWe prioritize building a team where all members have the chance to evolve, contribute, and undertake meaningful work. You will have the opportunity to influence how we manage vendor analytics from the ground up, and your insights will directly affect procurement strategy throughout the organization.We invest in our people through continuous learning opportunities, mentorship, and a culture that values curiosity and forward thinking. We work hard, support each other, and believe that great outcomes come from diverse perspectives working together toward shared goals.About AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $118,300 -- $244,850 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $169,100 - $244,850
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts:Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.",1778146017000,"2026-05-07 11:27:32","2026-05-07T09:27:32.000Z",169100,244850,{"jsonldValid":13,"jsonld":27},{"id":71,"slug":72,"title":73,"companyname":74,"companylogo":75,"companyIndustry":76,"city":77,"country":78,"remote":13,"employmentType":79,"department":61,"content_html":80,"content_text":81,"years":19,"createdAt":20,"updatedAtISO":82,"postedAtISO":83,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":25,"schema":84},"b2f50a84c1501ae727259f5de749c1337f565f25c6f642dff8aad6c2502f750e","business-development-manager-sad-conc-at-telematel-e9bf4ab73f","Business Development Manager - Sad Conc","Telematel","https://logo.clearbit.com/telematel.com","Software Development","Beirut","Lebanon",[15],"\u003Cp>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.\u003C/p>\u003Cp>\u003Cstrong>Here is a little window into our company:\u003C/strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.\u003C/p>\u003Cp>About the job: \u003C/p>\u003Cp>We are looking for a motivated and hands-on BDR Manager to lead and scale our growing outbound team. In this role, you will oversee a team of 5+ Business Development Representatives focused on generating new business opportunities through high-volume outbound outreach—primarily phone calls—and booking qualified meetings for our Account Executives.\u003C/p>\u003Cp>Our team is selling Voice AI solutions to restaurants across North America, helping them streamline operations, handle inbound calls more efficiently, and increase revenue. This is a phone-driven environment, so we’re looking for someone who’s not afraid of the phone, understands outbound sales deeply, and can coach reps to confidently engage prospects and drive conversations. As a BDR Manager, you will be responsible for tracking and reporting on key performance metrics, including calls made, demos booked, and conversion rates. You will work closely with leadership, providing clear and consistent reporting on team performance and insights on where improvements can be made.\u003C/p>\u003Cp>This is a true player-coach role. You will actively coach your team, identify what’s working and what’s not, and continuously optimize outreach strategies and processes. You’ll be expected to jump in when needed, support reps in real time, and help elevate overall team performance. You will also ensure proper use of HubSpot CRM across the team, maintain pipeline hygiene, and reinforce strong follow-up practices to reduce no-shows and ensure smooth handoffs to Account Executives.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>We’re looking for someone who thrives in a fast-paced environment, brings strong energy to the team, and knows how to hold reps accountable while developing their skills. If you’re data-driven, proactive, and excited to build and lead a high-performing outbound team, we’d love to hear from you.\u003C/p>","Aspire Software is looking for a Business Development Representative to join our team in Lebanon.Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.About the job: We are looking for a motivated and hands-on BDR Manager to lead and scale our growing outbound team. In this role, you will oversee a team of 5+ Business Development Representatives focused on generating new business opportunities through high-volume outbound outreach—primarily phone calls—and booking qualified meetings for our Account Executives.Our team is selling Voice AI solutions to restaurants across North America, helping them streamline operations, handle inbound calls more efficiently, and increase revenue. This is a phone-driven environment, so we’re looking for someone who’s not afraid of the phone, understands outbound sales deeply, and can coach reps to confidently engage prospects and drive conversations. As a BDR Manager, you will be responsible for tracking and reporting on key performance metrics, including calls made, demos booked, and conversion rates. You will work closely with leadership, providing clear and consistent reporting on team performance and insights on where improvements can be made.This is a true player-coach role. You will actively coach your team, identify what’s working and what’s not, and continuously optimize outreach strategies and processes. You’ll be expected to jump in when needed, support reps in real time, and help elevate overall team performance. You will also ensure proper use of HubSpot CRM across the team, maintain pipeline hygiene, and reinforce strong follow-up practices to reduce no-shows and ensure smooth handoffs to Account Executives.RequirementsWe’re looking for someone who thrives in a fast-paced environment, brings strong energy to the team, and knows how to hold reps accountable while developing their skills. If you’re data-driven, proactive, and excited to build and lead a high-performing outbound team, we’d love to hear from you.","2026-05-07 05:32:48","2026-05-07T03:32:48.000Z",{"jsonldValid":13,"jsonld":27},{"id":86,"slug":87,"title":88,"companyname":74,"companylogo":75,"companyIndustry":76,"city":77,"country":78,"remote":13,"employmentType":89,"department":61,"content_html":90,"content_text":91,"years":19,"createdAt":20,"updatedAtISO":82,"postedAtISO":83,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":25,"schema":92},"59f118ea196714d0e715b0443d6fdf944f64f0f2adbd7a9f1323859345b71ab5","business-development-representative-sad-conc-at-telematel-aadc9a9863","Business Development Representative - Sad Conc",[15],"\u003Cp>Aspire Software is looking for a Business Development Representative to join our team in Lebanon.\u003C/p>\u003Cp>\u003Cstrong>Here is a little window into our company:\u003C/strong> Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.\u003C/p>\u003Cp>About the job: \u003C/p>\u003Cp>We are looking for a motivated and energetic Business Development Representative (BDR) to join our growing team. In this role, you will be responsible for generating new business opportunities by conducting outbound outreach—primarily through phone calls—and booking qualifiedmeetings for our Account Executives.\u003C/p>\u003Cp>You will be selling Voice AI solutions to restaurants across North America, helping them improve operations, handle customer calls more efficiently, and drive revenue. This is a phone-heavy role, so you should be someone who’s not afraid to pick up the phone, engage with prospects, and start meaningful conversations. You’ll thrive here if you enjoy a fast-paced environment and aredriven by consistent activity and results.\u003C/p>\u003Cp>You will use HubSpot CRM to manage your outreach, track interactions, and maintain accurate records. A key part of your role will also include sending timely and thoughtful email follow-ups after meetings are booked to reduce no-shows and ensure a smooth, professional handoff to the Account Executive responsible for closing the deal.\u003C/p>\u003Cbr>\u003Ch2>Requirements\u003C/h2>\u003Cp>Success in this role requires strong communication skills, consistency, and the ability to collaborate effectively with your team. We’re looking for someone who brings positive energy, is proactive in their outreach, and is excited to contribute to a high-performing sales environment.\u003C/p>","Aspire Software is looking for a Business Development Representative to join our team in Lebanon.Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.About the job: We are looking for a motivated and energetic Business Development Representative (BDR) to join our growing team. In this role, you will be responsible for generating new business opportunities by conducting outbound outreach—primarily through phone calls—and booking qualifiedmeetings for our Account Executives.You will be selling Voice AI solutions to restaurants across North America, helping them improve operations, handle customer calls more efficiently, and drive revenue. This is a phone-heavy role, so you should be someone who’s not afraid to pick up the phone, engage with prospects, and start meaningful conversations. You’ll thrive here if you enjoy a fast-paced environment and aredriven by consistent activity and results.You will use HubSpot CRM to manage your outreach, track interactions, and maintain accurate records. A key part of your role will also include sending timely and thoughtful email follow-ups after meetings are booked to reduce no-shows and ensure a smooth, professional handoff to the Account Executive responsible for closing the deal.RequirementsSuccess in this role requires strong communication skills, consistency, and the ability to collaborate effectively with your team. We’re looking for someone who brings positive energy, is proactive in their outreach, and is excited to contribute to a high-performing sales environment.",{"jsonldValid":13,"jsonld":27},{"id":94,"slug":95,"title":96,"companyname":97,"companylogo":98,"companyTagline":99,"companyIndustry":76,"city":100,"country":12,"remote":101,"employmentType":102,"department":103,"content_html":104,"content_text":105,"years":19,"createdAt":20,"updatedAtISO":106,"postedAtISO":107,"hasSalary":13,"salaryMin":19,"salaryMax":19,"currency":25,"schema":108},"134389b974195a8ed8a8ff600dad749582071d2e3d6c90ee70f9fc0391a0e6b1","manager-of-customer-onboarding-at-steer-fcd9c44dd6","Manager of Customer Onboarding","Steer","https://logo.clearbit.com/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","United States (Remote)",true,[15],"Customer Success","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>We are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\u003C/p>\n\u003Cp>Reporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\u003C/p>\n\n\u003Cp>\u003Cem>This role is 100% remote for US-based candidates.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Systems Thinker:\u003C/strong> You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\u003C/li>\n\u003Cli>\u003Cstrong>An Inspiring Leader:\u003C/strong> You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with Velocity:\u003C/strong> You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\u003C/li>\n\u003Cli>\u003Cstrong>Data-Informed:\u003C/strong> You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Will\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli> \u003Cstrong>Audit & Overhaul:\u003C/strong> Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\u003C/li>\n\u003Cli>\u003Cstrong>Lead the Charge:\u003C/strong> Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\u003C/li>\n\u003Cli>\u003Cstrong>Bridge the Gap:\u003C/strong> Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\u003C/li>\n\u003Cli>\u003Cstrong>Drive Retention:\u003C/strong> Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Report Progress:\u003C/strong> Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>A proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\u003C/li>\n\u003Cli>Experience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\u003C/li>\n\u003Cli>A deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cem>Must Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years\u003C/strong> in a leadership or management role within Onboarding, Implementation, or Customer Success.\u003C/li>\n\u003Cli>\u003Cstrong>Process Optimization Experience:\u003C/strong> Evidence of a time you reduced onboarding friction or shortened implementation cycles.\u003C/li>\n\u003Cli>\u003Cstrong>Stakeholder Management:\u003C/strong> Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cem>Nice to Have:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with \u003Cstrong>HubSpot, Jira, or Gainsight\u003C/strong> (or similar platforms).\u003C/li>\n\u003Cli>Experience with automotive industry\u003C/li>\n\u003Cli>Experience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Cp>       1. Initial Screen (30min)\u003C/p>\n\u003Cp>           Wonderlic Assessment\u003C/p>\n\u003Cp>       2. Hiring Manager Interview (45min)\u003C/p>\n\u003Cp>       3. Case Study Presentation (45min)\u003C/p>\n\u003Cp>           Career Journey Interview (60min)\u003C/p>\n\u003Cp>       4. Cross-Collaboration Interview (30min)\u003C/p>\n\u003Cp>           Direct Report Interview (30min)\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nWe are looking for a strategic, high-energy Onboarding Manager to redefine the first 90 days of our customer journey. Currently, our onboarding process needs a visionary to strip it back and rebuild it for scale, efficiency, and world-class customer experience.\nReporting directly to the Director of Customer Success, you will own the most critical phase of the lifecycle: the transition from \"Sold\" to \"Successful.\" Your mission is to slash Time-to-Value, boost team morale through better workflows, and build a department that serves as the bedrock for long-term customer retention. This isn't just about managing a team; it’s about architecting a new standard of excellence.\n\nThis role is 100% remote for US-based candidates.\n\nYou Are\n\nA Systems Thinker: You don’t just fix symptoms; you find the root cause of friction and build a process to kill it for good.\nAn Inspiring Leader: You know how to take an underperforming team and turn them into a high-output \"Special Ops\" unit through coaching and radical candor.\nObsessed with Velocity: You hate bottlenecks. You are constantly looking for ways to get customers to their \"Aha!\" moment faster.\nData-Informed: You speak the language of KPIs. You don’t guess; you use CSAT, churn data, and activation rates to guide your decisions.\n\n\nYou Will\n\n Audit & Overhaul: Conduct a \"root to branch\" review of our current onboarding playbook and implement a streamlined, automated, and repeatable version.\nLead the Charge: Manage, coach, and upskill a team of Onboarding Specialists, setting clear expectations and rebuilding a culture of winning.\nBridge the Gap: Partner with Sales to ensure seamless handoffs and with Customer Success to ensure long-term health is baked into the implementation.\nDrive Retention: Directly impact company-wide Churn and CSAT scores by ensuring every customer feels \"high-touch\" care through \"high-tech\" efficiency.\nReport Progress: Define and track the metrics that matter (Time-to-Value, Activation rates, Team Capacity).\n\n\nYou Have\n\nA proven track record of managing implementation or onboarding teams in a fast-paced environment (SaaS highly preferred).\nExperience leading through change—you’ve successfully navigated a team through a pivot or a process overhaul before.\nA deep understanding of the \"Customer Success\" philosophy and how the first 30/60/90 days dictate the lifetime value of a client.\n\nMust Have:\n\n3+ years in a leadership or management role within Onboarding, Implementation, or Customer Success.\nProcess Optimization Experience: Evidence of a time you reduced onboarding friction or shortened implementation cycles.\nStakeholder Management: Ability to navigate difficult conversations with Sales or Product teams to improve the customer experience.\n\n\nNice to Have:\n\nExperience with HubSpot, Jira, or Gainsight (or similar platforms).\nExperience with automotive industry\nExperience in a \"Turnaround\" environment where you were responsible for fixing a broken department or process.\n\n\nInterview Process\n       1. Initial Screen (30min)\n           Wonderlic Assessment\n       2. Hiring Manager Interview (45min)\n       3. Case Study Presentation (45min)\n           Career Journey Interview (60min)\n       4. Cross-Collaboration Interview (30min)\n           Direct Report Interview (30min)\n\nWe Offer\n\n100% remote work environment\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-05-07 05:32:47","2026-05-04T15:35:03.000Z",{"jsonldValid":13,"jsonld":27},1778548610926]