[{"data":1,"prerenderedAt":123},["ShallowReactive",2],{"$fCFSAIPP1sKbePk_FuC3R5pJ8kb43xhnXkMqLTRC8eSQ":3,"$fuISWPeOCLnYTUNLcUnTR_eTJeOcOZjL5iWpkjpNv2K0":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"a68f36ee986553527c80f8e9bddceb44cc73433bfd9c30e10ea6bb6feba4f728","senior-manager-crm-lifecycle-at-turo-59576d0eb5","Senior Manager, CRM Lifecycle","Turo","https://logo.clearbit.com/turo.com","Find your drive","Technology, Information and Internet","2 Locations","",false,[16],"Full-time","Marketing","\u003Ch1>\u003Cb>About the team\u003C/b>\u003C/h1>\u003Cp>As the Senior Manager - CRM, you will lead Turo’s customer marketing strategy across the customer lifecycle globally. You’ll drive business growth through activation, retention and reactivation. You will also grow customer engagement through astute deployment of promotional initiatives and incentives. You will pioneer new customer marketing initiatives such as referral and loyalty programs.&nbsp;\u003Cbr>&nbsp;\u003C/p>\u003Cp>This is a leadership role that sits at the intersection of growth, product, tech and data. You will build a high performing team and have support from, our creative studio, agency resources and our CDP/CEP tooling partners to unlock growth.\u003C/p>\u003Ch1>\u003Cbr>\u003Cb>What you will do\u003C/b>\u003C/h1>\u003Cp>Set CRM strategy\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and execute Turo’s CRM strategy across key owned channels including email, push, SMS, and in-app messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own business and operational KPIs for CRM. You will be accountable for the growing revenue generated from our existing customer base.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify the biggest opportunities across the funnel, including activation, retention, reactivation and loyalty.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop CRM strategy for specific key business priorities for specific segments and international growth.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Inform CRM Tech and Data Capability\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Product, Engineering, MarTech and Data teams to improve CRM infrastructure, orchestration, audience logic, trigger design, and journey execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure strong operational foundations for new launches and campaigns, including QA, eligibility logic, experimentation readiness, and scalable execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Improve channel performance through better deliverability, frequency management, contact strategy, and cross-channel coordination.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maximize the feature set available in our MarTech tooling and CEP to deliver optimal customer experience.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with the data team to articulate the incremental contribution of CRM as a channel.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Creative optimization, localizations and personalization\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner closely with Brand, Creative, and Customer success teams to ensure communications reflect Turo’s brand voice while delivering against performance objectives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adapt global strategy and build campaigns relevant across Turo’s 5 markets - US, CA, UK, FR and AU.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with local teams to find opportunities to deliver hyperlocal messaging across cities, events, and cultural/seasonal moments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Given that car rental / leasing are infrequent occasions, ensure that customers remain engaged with the Turo as a brand such that Turo is top of mind and considered when the transactional moment arises.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver timely communications around new strategic product releases and updates.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>Pioneer new initiatives\u003C/p>\u003Cul>\u003Cli>\u003Cp>Be able to pilot large cross functional initiatives such as referral and loyalty programs.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define business need/impact of new initiatives → identify the resourcing and investment required → build, experiment, launch, iterate and scale new CRM initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Launch new channels within customer engagement scope.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>Leadership &amp; stakeholder management\u003C/p>\u003Cul>\u003Cli>\u003Cp>Continue to build the CRM team; develop and mentor CRM specialists; and manage agency/vendor relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage stakeholders globally and devise resource allocation to adequately support all markets.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop regular cadence for performance reporting results to stakeholders.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create documentation, CRM playbooks, and governance for teams launching new pages/features.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>\u003Cb>Your profile\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>8+ years of CRM experience with proven leadership - ideally in a B2C marketplace or travel/ecommerce environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>This role, along with CRM knowledge requires a strong business and commercial acumen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to be rooted in customer experience rather than just CRM tactics.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated success scaling CRM via building capacity and capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>People management and stakeholder management experience are a must.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to work with agencies and help them prioritize and drive results.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise in core tools: Braze, Segment, MoEngage, Iterable, Promo code tooling, CDPs, measurement tools, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>International market experience (multi-country, multi-language)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to influence Product/Engineering roadmaps and communicate ROI/tradeoffs clearly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with experimentation methods, incrementality and causal measurement for CRM.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>\u003Cb>Bonus if you have\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Prior experience launching loyalty programs and referral programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with SQL and/or data warehouses and BI dashboards.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>For this role, the target base salary range in San Francisco is $158,000 - $197,000 USD annually. The target base salary range in Toronto is $136,000 - $170,000 CAD annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.\u003Cbr>\u003Cbr>\u003Cb>Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. \u003C/b>\u003C/p>\u003Ch1>\u003Cb>Turo AI Policy: \u003C/b>\u003C/h1>\u003Cp>Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Benefits\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Competitive salary, equity, benefits, and perks for all full-time employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employer-paid medical, dental, and vision insurance (Country specific)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement employer match\u003C/p>\u003C/li>\u003Cli>\u003Cp>Learning &amp; Development stipend to invest in your professional development\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo host matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo travel credit\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cell phone and internet stipend\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid time off to relax and recharge\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays, volunteer time off, and parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.\u003C/p>\u003Cp>Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!&nbsp; Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.\u003C/p>\u003Ch1>\u003Cb>\u003Cb>About Turo\u003C/b>\u003C/b>\u003C/h1>\u003Cp>Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.\u003C/p>\u003Cp>Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.&nbsp;&nbsp;\u003C/p>\u003Cp>Read more about the Turo culture according to Turo CEO, Andre Haddad.\u003C/p>\u003Cp>Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.&nbsp; Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.&nbsp; We welcome people of different backgrounds, experiences, abilities and \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>perspectives.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>applicable.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>PeopleOps@turo.com.&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>","About the teamAs the Senior Manager - CRM, you will lead Turo’s customer marketing strategy across the customer lifecycle globally. You’ll drive business growth through activation, retention and reactivation. You will also grow customer engagement through astute deployment of promotional initiatives and incentives. You will pioneer new customer marketing initiatives such as referral and loyalty programs.  This is a leadership role that sits at the intersection of growth, product, tech and data. You will build a high performing team and have support from, our creative studio, agency resources and our CDP/CEP tooling partners to unlock growth.What you will doSet CRM strategyDefine and execute Turo’s CRM strategy across key owned channels including email, push, SMS, and in-app messaging.Own business and operational KPIs for CRM. You will be accountable for the growing revenue generated from our existing customer base.Identify the biggest opportunities across the funnel, including activation, retention, reactivation and loyalty.Develop CRM strategy for specific key business priorities for specific segments and international growth. Inform CRM Tech and Data CapabilityPartner with Product, Engineering, MarTech and Data teams to improve CRM infrastructure, orchestration, audience logic, trigger design, and journey execution.Ensure strong operational foundations for new launches and campaigns, including QA, eligibility logic, experimentation readiness, and scalable execution.Improve channel performance through better deliverability, frequency management, contact strategy, and cross-channel coordination.Maximize the feature set available in our MarTech tooling and CEP to deliver optimal customer experience. Work with the data team to articulate the incremental contribution of CRM as a channel. Creative optimization, localizations and personalizationPartner closely with Brand, Creative, and Customer success teams to ensure communications reflect Turo’s brand voice while delivering against performance objectives.Adapt global strategy and build campaigns relevant across Turo’s 5 markets - US, CA, UK, FR and AU.Partner with local teams to find opportunities to deliver hyperlocal messaging across cities, events, and cultural/seasonal moments.Given that car rental / leasing are infrequent occasions, ensure that customers remain engaged with the Turo as a brand such that Turo is top of mind and considered when the transactional moment arises. Deliver timely communications around new strategic product releases and updates. Pioneer new initiativesBe able to pilot large cross functional initiatives such as referral and loyalty programs. Define business need/impact of new initiatives → identify the resourcing and investment required → build, experiment, launch, iterate and scale new CRM initiatives.Launch new channels within customer engagement scope. Leadership & stakeholder managementContinue to build the CRM team; develop and mentor CRM specialists; and manage agency/vendor relationships.Manage stakeholders globally and devise resource allocation to adequately support all markets. Develop regular cadence for performance reporting results to stakeholders. Create documentation, CRM playbooks, and governance for teams launching new pages/features.Your profile8+ years of CRM experience with proven leadership - ideally in a B2C marketplace or travel/ecommerce environment.This role, along with CRM knowledge requires a strong business and commercial acumen.Ability to be rooted in customer experience rather than just CRM tactics. Demonstrated success scaling CRM via building capacity and capabilities.People management and stakeholder management experience are a must. Ability to work with agencies and help them prioritize and drive results. Expertise in core tools: Braze, Segment, MoEngage, Iterable, Promo code tooling, CDPs, measurement tools, etc.International market experience (multi-country, multi-language)Ability to influence Product/Engineering roadmaps and communicate ROI/tradeoffs clearly.Familiarity with experimentation methods, incrementality and causal measurement for CRM.Bonus if you havePrior experience launching loyalty programs and referral programs.Comfort with SQL and/or data warehouses and BI dashboards. For this role, the target base salary range in San Francisco is $158,000 - $197,000 USD annually. The target base salary range in Toronto is $136,000 - $170,000 CAD annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. Turo AI Policy: Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.BenefitsCompetitive salary, equity, benefits, and perks for all full-time employeesEmployer-paid medical, dental, and vision insurance (Country specific)Retirement employer matchLearning & Development stipend to invest in your professional developmentTuro host matching programTuro travel creditCell phone and internet stipendPaid time off to relax and rechargePaid holidays, volunteer time off, and parental leaveFor those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activitiesWe are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.About TuroTuro is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Read more about the Turo culture according to Turo CEO, Andre Haddad.Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.",0,1775749159000,"2026-04-09 17:39:49","2026-04-09T15:39:49.000Z",158000,197000,"USD",{"jsonldValid":14,"jsonld":13},{"jobs":29},[30,46,58,74,94,110],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":36,"department":17,"content_html":37,"content_text":38,"years":20,"createdAt":39,"updatedAtISO":40,"postedAtISO":41,"hasSalary":14,"salaryMin":42,"salaryMax":43,"currency":44,"schema":45},"79cbd90eb4b93024d0d900440970e5fd3a4ef30b33a3b04ae7b4052fb6ea2411","crm-lifecycle-marketing-manager-at-turo-935046e82f","CRM Lifecycle Marketing Manager","Toronto","Canada",[16],"\u003Ch1>\u003Cb>About the team\u003C/b>\u003C/h1>\u003Cp>The CRM customer lifecycle manager will help grow our customer engagement and acquisition through our owned channels (email, app engagement, referral, loyalty / promos, etc.)\u003C/p>\u003Ch1>\u003Cb>\u003Cspan>What you will do\u003C/span>\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Responsible for defining life-cycle strategy and devising tactics in line with strategy\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Create customer journey flows and activate campaigns in MoEngage and follow-up with reporting, and communicating results to stakeholders\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Work with the creative team to plan asset delivery for campaigns\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Work with Data teams to help build out long-term reporting for CRM campaigns and experiments \u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Build and execute experimentation pipeline, iterate and enshrine tests as appropriate \u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>\u003Cspan>Your profile\u003C/span>\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Bachelor’s degree in marketing or quantitative field required.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>5+ years of experience required in CRM / Customer Engagement Marketing / Lifecycle Marketing.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in reporting tools such as DOMO, Google Analytics and Tableau\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience with CEP such as Braze, MoEngage, Iterable, etc.&nbsp;\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Experience with lifecycle marketing, referral or loyalty programs\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ability to manage stakeholders and communicate initiatives.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Strong analytical and problem-solving skills.\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Project planning and project management skills\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Ability to collaborate cross-functionally with different departments and role profiles.&nbsp;\u003C/span>\u003Cbr>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>For this role, the target base salary range in Toronto is $88,000 - $110,000 CAD annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.\u003Cbr>&nbsp;\u003C/p>\u003Cp>\u003Cb>Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.&nbsp;\u003C/b>\u003Cbr>\u003Cbr>#LI-SC1\u003Cbr>#LI-Hybrid\u003C/p>\u003Ch1>\u003Cb>Turo AI Policy: \u003C/b>\u003C/h1>\u003Cp>Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Benefits\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Competitive salary, equity, benefits, and perks for all full-time employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employer-paid medical, dental, and vision insurance (Country specific)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement employer match\u003C/p>\u003C/li>\u003Cli>\u003Cp>Learning &amp; Development stipend to invest in your professional development\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo host matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo travel credit\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cell phone and internet stipend\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid time off to relax and recharge\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays, volunteer time off, and parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.\u003C/p>\u003Cp>Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!&nbsp; Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.\u003C/p>\u003Ch1>\u003Cb>\u003Cb>About Turo\u003C/b>\u003C/b>\u003C/h1>\u003Cp>Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.\u003C/p>\u003Cp>Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.&nbsp;&nbsp;\u003C/p>\u003Cp>Read more about the Turo culture according to Turo CEO, Andre Haddad.\u003C/p>\u003Cp>Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.&nbsp; Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.&nbsp; We welcome people of different backgrounds, experiences, abilities and \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>perspectives.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>applicable.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>PeopleOps@turo.com.&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>","About the teamThe CRM customer lifecycle manager will help grow our customer engagement and acquisition through our owned channels (email, app engagement, referral, loyalty / promos, etc.)What you will doResponsible for defining life-cycle strategy and devising tactics in line with strategyCreate customer journey flows and activate campaigns in MoEngage and follow-up with reporting, and communicating results to stakeholdersWork with the creative team to plan asset delivery for campaignsWork with Data teams to help build out long-term reporting for CRM campaigns and experiments Build and execute experimentation pipeline, iterate and enshrine tests as appropriate Your profileBachelor’s degree in marketing or quantitative field required. 5+ years of experience required in CRM / Customer Engagement Marketing / Lifecycle Marketing.Proficiency in reporting tools such as DOMO, Google Analytics and TableauExperience with CEP such as Braze, MoEngage, Iterable, etc. Experience with lifecycle marketing, referral or loyalty programsAbility to manage stakeholders and communicate initiatives.Strong analytical and problem-solving skills.Project planning and project management skillsAbility to collaborate cross-functionally with different departments and role profiles.  For this role, the target base salary range in Toronto is $88,000 - $110,000 CAD annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role. Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. #LI-SC1#LI-HybridTuro AI Policy: Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.BenefitsCompetitive salary, equity, benefits, and perks for all full-time employeesEmployer-paid medical, dental, and vision insurance (Country specific)Retirement employer matchLearning & Development stipend to invest in your professional developmentTuro host matching programTuro travel creditCell phone and internet stipendPaid time off to relax and rechargePaid holidays, volunteer time off, and parental leaveFor those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activitiesWe are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.About TuroTuro is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Read more about the Turo culture according to Turo CEO, Andre Haddad.Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.",1775640750000,"2026-04-08 11:34:23","2026-04-08T09:34:23.000Z",88000,110000,"CAD",{"jsonldValid":14,"jsonld":13},{"id":47,"slug":48,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":49,"department":17,"content_html":50,"content_text":51,"years":20,"createdAt":52,"updatedAtISO":53,"postedAtISO":54,"hasSalary":14,"salaryMin":55,"salaryMax":56,"currency":44,"schema":57},"97672248d5903a67b56498f72a0142ac79cd2bbde0286c851e20e6cab5c45354","senior-manager-crm-lifecycle-at-turo-2ec924d478",[16],"\u003Ch1>\u003Cb>About the team\u003C/b>\u003C/h1>\u003Cp>As the Senior Manager - CRM, you will lead Turo’s customer marketing strategy across the customer lifecycle globally. You’ll drive business growth through activation, retention and reactivation. You will also grow customer engagement through astute deployment of promotional initiatives and incentives. You will pioneer new customer marketing initiatives such as referral and loyalty programs.&nbsp;\u003Cbr>&nbsp;\u003C/p>\u003Cp>This is a leadership role that sits at the intersection of growth, product, tech and data. You will build a high performing team and have support from, our creative studio, agency resources and our CDP/CEP tooling partners to unlock growth.\u003C/p>\u003Ch1>\u003Cbr>\u003Cb>What you will do\u003C/b>\u003C/h1>\u003Cp>Set CRM strategy\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and execute Turo’s CRM strategy across key owned channels including email, push, SMS, and in-app messaging.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own business and operational KPIs for CRM. You will be accountable for the growing revenue generated from our existing customer base.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Identify the biggest opportunities across the funnel, including activation, retention, reactivation and loyalty.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop CRM strategy for specific key business priorities for specific segments and international growth.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Inform CRM Tech and Data Capability\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner with Product, Engineering, MarTech and Data teams to improve CRM infrastructure, orchestration, audience logic, trigger design, and journey execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure strong operational foundations for new launches and campaigns, including QA, eligibility logic, experimentation readiness, and scalable execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Improve channel performance through better deliverability, frequency management, contact strategy, and cross-channel coordination.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Maximize the feature set available in our MarTech tooling and CEP to deliver optimal customer experience.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with the data team to articulate the incremental contribution of CRM as a channel.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Creative optimization, localizations and personalization\u003C/p>\u003Cul>\u003Cli>\u003Cp>Partner closely with Brand, Creative, and Customer success teams to ensure communications reflect Turo’s brand voice while delivering against performance objectives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adapt global strategy and build campaigns relevant across Turo’s 5 markets - US, CA, UK, FR and AU.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with local teams to find opportunities to deliver hyperlocal messaging across cities, events, and cultural/seasonal moments.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Given that car rental / leasing are infrequent occasions, ensure that customers remain engaged with the Turo as a brand such that Turo is top of mind and considered when the transactional moment arises.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deliver timely communications around new strategic product releases and updates.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>Pioneer new initiatives\u003C/p>\u003Cul>\u003Cli>\u003Cp>Be able to pilot large cross functional initiatives such as referral and loyalty programs.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define business need/impact of new initiatives → identify the resourcing and investment required → build, experiment, launch, iterate and scale new CRM initiatives.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Launch new channels within customer engagement scope.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cbr>Leadership &amp; stakeholder management\u003C/p>\u003Cul>\u003Cli>\u003Cp>Continue to build the CRM team; develop and mentor CRM specialists; and manage agency/vendor relationships.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage stakeholders globally and devise resource allocation to adequately support all markets.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop regular cadence for performance reporting results to stakeholders.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create documentation, CRM playbooks, and governance for teams launching new pages/features.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>\u003Cb>Your profile\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>8+ years of CRM experience with proven leadership - ideally in a B2C marketplace or travel/ecommerce environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>This role, along with CRM knowledge requires a strong business and commercial acumen.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to be rooted in customer experience rather than just CRM tactics.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated success scaling CRM via building capacity and capabilities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>People management and stakeholder management experience are a must.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to work with agencies and help them prioritize and drive results.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Expertise in core tools: Braze, Segment, MoEngage, Iterable, Promo code tooling, CDPs, measurement tools, etc.\u003C/p>\u003C/li>\u003Cli>\u003Cp>International market experience (multi-country, multi-language)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to influence Product/Engineering roadmaps and communicate ROI/tradeoffs clearly.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with experimentation methods, incrementality and causal measurement for CRM.\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>\u003Cb>Bonus if you have\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Prior experience launching loyalty programs and referral programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort with SQL and/or data warehouses and BI dashboards.&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>For this role, the target base salary range in Toronto is $136,000 - $170,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.\u003Cbr>\u003Cbr>\u003Cb>Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. \u003C/b>\u003C/p>\u003Ch1>\u003Cb>Turo AI Policy: \u003C/b>\u003C/h1>\u003Cp>Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>Benefits\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Competitive salary, equity, benefits, and perks for all full-time employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employer-paid medical, dental, and vision insurance (Country specific)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement employer match\u003C/p>\u003C/li>\u003Cli>\u003Cp>Learning &amp; Development stipend to invest in your professional development\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo host matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo travel credit\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cell phone and internet stipend\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid time off to relax and recharge\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays, volunteer time off, and parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.\u003C/p>\u003Cp>Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!&nbsp; Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.\u003C/p>\u003Ch1>\u003Cb>\u003Cb>About Turo\u003C/b>\u003C/b>\u003C/h1>\u003Cp>Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.\u003C/p>\u003Cp>Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.&nbsp;&nbsp;\u003C/p>\u003Cp>Read more about the Turo culture according to Turo CEO, Andre Haddad.\u003C/p>\u003Cp>Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.&nbsp; Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.&nbsp; We welcome people of different backgrounds, experiences, abilities and \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>perspectives.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>applicable.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>PeopleOps@turo.com.&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>","About the teamAs the Senior Manager - CRM, you will lead Turo’s customer marketing strategy across the customer lifecycle globally. You’ll drive business growth through activation, retention and reactivation. You will also grow customer engagement through astute deployment of promotional initiatives and incentives. You will pioneer new customer marketing initiatives such as referral and loyalty programs.  This is a leadership role that sits at the intersection of growth, product, tech and data. You will build a high performing team and have support from, our creative studio, agency resources and our CDP/CEP tooling partners to unlock growth.What you will doSet CRM strategyDefine and execute Turo’s CRM strategy across key owned channels including email, push, SMS, and in-app messaging.Own business and operational KPIs for CRM. You will be accountable for the growing revenue generated from our existing customer base.Identify the biggest opportunities across the funnel, including activation, retention, reactivation and loyalty.Develop CRM strategy for specific key business priorities for specific segments and international growth. Inform CRM Tech and Data CapabilityPartner with Product, Engineering, MarTech and Data teams to improve CRM infrastructure, orchestration, audience logic, trigger design, and journey execution.Ensure strong operational foundations for new launches and campaigns, including QA, eligibility logic, experimentation readiness, and scalable execution.Improve channel performance through better deliverability, frequency management, contact strategy, and cross-channel coordination.Maximize the feature set available in our MarTech tooling and CEP to deliver optimal customer experience. Work with the data team to articulate the incremental contribution of CRM as a channel. Creative optimization, localizations and personalizationPartner closely with Brand, Creative, and Customer success teams to ensure communications reflect Turo’s brand voice while delivering against performance objectives.Adapt global strategy and build campaigns relevant across Turo’s 5 markets - US, CA, UK, FR and AU.Partner with local teams to find opportunities to deliver hyperlocal messaging across cities, events, and cultural/seasonal moments.Given that car rental / leasing are infrequent occasions, ensure that customers remain engaged with the Turo as a brand such that Turo is top of mind and considered when the transactional moment arises. Deliver timely communications around new strategic product releases and updates. Pioneer new initiativesBe able to pilot large cross functional initiatives such as referral and loyalty programs. Define business need/impact of new initiatives → identify the resourcing and investment required → build, experiment, launch, iterate and scale new CRM initiatives.Launch new channels within customer engagement scope. Leadership & stakeholder managementContinue to build the CRM team; develop and mentor CRM specialists; and manage agency/vendor relationships.Manage stakeholders globally and devise resource allocation to adequately support all markets. Develop regular cadence for performance reporting results to stakeholders. Create documentation, CRM playbooks, and governance for teams launching new pages/features.Your profile8+ years of CRM experience with proven leadership - ideally in a B2C marketplace or travel/ecommerce environment.This role, along with CRM knowledge requires a strong business and commercial acumen.Ability to be rooted in customer experience rather than just CRM tactics. Demonstrated success scaling CRM via building capacity and capabilities.People management and stakeholder management experience are a must. Ability to work with agencies and help them prioritize and drive results. Expertise in core tools: Braze, Segment, MoEngage, Iterable, Promo code tooling, CDPs, measurement tools, etc.International market experience (multi-country, multi-language)Ability to influence Product/Engineering roadmaps and communicate ROI/tradeoffs clearly.Familiarity with experimentation methods, incrementality and causal measurement for CRM.Bonus if you havePrior experience launching loyalty programs and referral programs.Comfort with SQL and/or data warehouses and BI dashboards. For this role, the target base salary range in Toronto is $136,000 - $170,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. Turo AI Policy: Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.BenefitsCompetitive salary, equity, benefits, and perks for all full-time employeesEmployer-paid medical, dental, and vision insurance (Country specific)Retirement employer matchLearning & Development stipend to invest in your professional developmentTuro host matching programTuro travel creditCell phone and internet stipendPaid time off to relax and rechargePaid holidays, volunteer time off, and parental leaveFor those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activitiesWe are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.About TuroTuro is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Read more about the Turo culture according to Turo CEO, Andre Haddad.Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.",1773344428000,"2026-03-12 20:40:59","2026-03-12T19:40:59.000Z",136000,170000,{"jsonldValid":14,"jsonld":13},{"id":59,"slug":60,"title":61,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":62,"country":63,"remote":14,"employmentType":64,"department":65,"content_html":66,"content_text":67,"years":20,"createdAt":68,"updatedAtISO":69,"postedAtISO":70,"hasSalary":14,"salaryMin":71,"salaryMax":72,"currency":26,"schema":73},"bb25235b7b93f22f446bb6a82608261a3bb979471459c53c61bca643abfc0b60","senior-marketing-technology-manager-at-turo-b7ffd0d315","Senior Marketing Technology Manager","San Francisco","United States",[16],"Other","\u003Ch1>\u003Cb>About the team\u003C/b>\u003C/h1>\u003Cp>As a Sr. Martech Manager you’ll be tasking with evolving our CRM and audience segmentation technology stack. You’ll partner with Lifecycle/CRM, Growth, Data/Analytics, Product, and Engineering to ensure we can identify, build, activate, and measure high-quality customer audiences across channels (email, push, SMS, in-app, paid media, onsite personalization, etc.). This role is equal parts platform ownership, audience strategy enablement, and operational excellence.\u003C/p>\u003Ch1>\u003Cb>What you will do\u003C/b>\u003Cbr>&nbsp;\u003C/h1>\u003Cp>\u003Cspan>CRM &amp; segmentation platform ownership\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Own day-to-day administration and long-term roadmap for \u003Cspan>CRM and audience segmentation tools\u003C/span>\u003Cspan> (e.g., CDP, ESP/marketing automation, audience builder/warehouse audiences).\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>Define best practices for identity rules, eligibility logic, suppression strategy, deliverability strategy, etc.\u003C/span>\u003Cbr>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>Data &amp; identity enablement\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Partner with Data/Engineering to ensure \u003Cspan>reliable event tracking\u003C/span>\u003Cspan>, identity resolution, consent/permissions, and data freshness.\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Translate business requirements into \u003Cspan>data requirements\u003C/span>\u003Cspan> (events, attributes, computed fields, LTV, propensity, RFM, etc.)\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>Improve audience quality through monitoring, QA, and debugging (e.g., mismatched counts, duplicate identities, missing attributes)\u003C/span>\u003C/span>\u003Cbr>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Activation &amp; orchestration\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Enable activation of audiences into CRM journeys and downstream destinations (ad platforms, onsite personalization, analytics tools).\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>Manage integrations and workflows (APIs, connectors, webhooks, reverse ETL, tag management, promo code generation) to reduce manual work.\u003C/span>\u003C/span>\u003C/span>\u003Cbr>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Measurement, experimentation &amp; governance\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Establish quality controls and dashboards for audience health: match rates, reachable users, deliverability inputs, opt-in rates, and conversion signals.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Own governance: access controls, change management, documentation, and training for stakeholders.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003Cbr>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Vendor &amp; stakeholder management\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Manage vendor relationships: feature requests, troubleshooting, renewals, and evaluation of new tooling.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Align stakeholders across regions/teams on shared standards and scalable MarTech processes.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003Cbr>&nbsp;\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Your profile\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>5+ years\u003Cspan> in MarTech, marketing operations, lifecycle operations, or CRM technology roles - \u003C/span>\u003Cspan>ideally in B2C companies.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree in marketing or quantitative field required.&nbsp;\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Deep hands-on experience with \u003Cspan>CRM and audience segmentation tools/technology\u003C/span>\u003Cspan>, such as:\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Strong understanding of \u003Cspan>customer data models\u003C/span>\u003Cspan>: events, user properties, identity stitching, deduplication, consent, suppression logic.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Demonstrated ability to translate marketing needs into \u003Cspan>technical requirement\u003Cb>s\u003C/b>\u003C/span>\u003Cspan> and deliver scalable solutions.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Experience partnering closely with \u003Cspan>Engineering/Data\u003C/span>\u003Cspan> teams to implement tracking, integrations, and data quality improvements.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Comfort with analysis and troubleshooting; able to validate audience logic\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Knowledge of deliverability concepts, consent/permissions, and privacy compliance (GDPR/CCPA).\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cb>Nice to have\u003C/b>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Hands-on SQL and familiarity with data warehouses (Snowflake/BigQuery/Redshift) and BI tools.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Experience with experimentation/incrementality testing in CRM or growth.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>Experience in multi-market or global deployments and governance at scale.\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>For this role, the target base salary range in San Francisco is $144,000 - $180,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.\u003Cbr>\u003Cbr>\u003Cb>Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. \u003C/b>\u003C/p>\u003Cp>#LI-ZS1\u003Cbr>#LI-Hybrid\u003C/p>\u003Ch1>\u003C/h1>\u003Ch1>\u003Cb>\u003Cb>Benefits\u003C/b>\u003C/b>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Competitive salary, equity, benefits, and perks for all full-time employees\u003C/p>\u003C/li>\u003Cli>\u003Cp>Employer-paid medical, dental, and vision insurance (Country specific)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Retirement employer match\u003C/p>\u003C/li>\u003Cli>\u003Cp>Learning &amp; Development stipend to invest in your professional development\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo host matching program\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turo travel credit\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cell phone and internet stipend\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid time off to relax and recharge\u003C/p>\u003C/li>\u003Cli>\u003Cp>Paid holidays, volunteer time off, and parental leave\u003C/p>\u003C/li>\u003Cli>\u003Cp>For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.\u003C/p>\u003Cp>Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!&nbsp; Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.\u003C/p>\u003Ch1>\u003Cb>\u003Cb>About Turo\u003C/b>\u003C/b>\u003C/h1>\u003Cp>Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.\u003C/p>\u003Cp>Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.&nbsp;&nbsp;\u003C/p>\u003Cp>Read more about the Turo culture according to Turo CEO, Andre Haddad.\u003C/p>\u003Cp>Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.&nbsp; Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.&nbsp; We welcome people of different backgrounds, experiences, abilities and \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>perspectives.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>applicable.&nbsp;&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>\u003Cp>We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>PeopleOps@turo.com.&nbsp;\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/p>","About the teamAs a Sr. Martech Manager you’ll be tasking with evolving our CRM and audience segmentation technology stack. You’ll partner with Lifecycle/CRM, Growth, Data/Analytics, Product, and Engineering to ensure we can identify, build, activate, and measure high-quality customer audiences across channels (email, push, SMS, in-app, paid media, onsite personalization, etc.). This role is equal parts platform ownership, audience strategy enablement, and operational excellence.What you will do CRM & segmentation platform ownershipOwn day-to-day administration and long-term roadmap for CRM and audience segmentation tools (e.g., CDP, ESP/marketing automation, audience builder/warehouse audiences).Define best practices for identity rules, eligibility logic, suppression strategy, deliverability strategy, etc. Data & identity enablementPartner with Data/Engineering to ensure reliable event tracking, identity resolution, consent/permissions, and data freshness.Translate business requirements into data requirements (events, attributes, computed fields, LTV, propensity, RFM, etc.)Improve audience quality through monitoring, QA, and debugging (e.g., mismatched counts, duplicate identities, missing attributes) Activation & orchestrationEnable activation of audiences into CRM journeys and downstream destinations (ad platforms, onsite personalization, analytics tools).Manage integrations and workflows (APIs, connectors, webhooks, reverse ETL, tag management, promo code generation) to reduce manual work. Measurement, experimentation & governanceEstablish quality controls and dashboards for audience health: match rates, reachable users, deliverability inputs, opt-in rates, and conversion signals.Own governance: access controls, change management, documentation, and training for stakeholders. Vendor & stakeholder managementManage vendor relationships: feature requests, troubleshooting, renewals, and evaluation of new tooling.Align stakeholders across regions/teams on shared standards and scalable MarTech processes. Your profile5+ years in MarTech, marketing operations, lifecycle operations, or CRM technology roles - ideally in B2C companies.Bachelor’s degree in marketing or quantitative field required. Deep hands-on experience with CRM and audience segmentation tools/technology, such as:Strong understanding of customer data models: events, user properties, identity stitching, deduplication, consent, suppression logic.Demonstrated ability to translate marketing needs into technical requirements and deliver scalable solutions.Experience partnering closely with Engineering/Data teams to implement tracking, integrations, and data quality improvements.Comfort with analysis and troubleshooting; able to validate audience logicKnowledge of deliverability concepts, consent/permissions, and privacy compliance (GDPR/CCPA).Nice to haveHands-on SQL and familiarity with data warehouses (Snowflake/BigQuery/Redshift) and BI tools.Experience with experimentation/incrementality testing in CRM or growth.Experience in multi-market or global deployments and governance at scale.For this role, the target base salary range in San Francisco is $144,000 - $180,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers. #LI-ZS1#LI-HybridBenefitsCompetitive salary, equity, benefits, and perks for all full-time employeesEmployer-paid medical, dental, and vision insurance (Country specific)Retirement employer matchLearning & Development stipend to invest in your professional developmentTuro host matching programTuro travel creditCell phone and internet stipendPaid time off to relax and rechargePaid holidays, volunteer time off, and parental leaveFor those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activitiesWe are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.About TuroTuro is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  Read more about the Turo culture according to Turo CEO, Andre Haddad.Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.",1768333138000,"2026-01-13 20:43:36","2026-01-13T19:43:36.000Z",144000,180000,{"jsonldValid":14,"jsonld":13},{"id":75,"slug":76,"title":77,"companyname":78,"companylogo":79,"companyTagline":80,"companyIndustry":81,"city":82,"country":63,"remote":83,"employmentType":84,"department":86,"content_html":87,"content_text":88,"years":20,"createdAt":21,"updatedAtISO":89,"postedAtISO":90,"hasSalary":14,"salaryMin":91,"salaryMax":92,"currency":26,"schema":93},"67f16a77c17f2c555e9f425163d0afd63d4c3b1b87798d9b48ea640c45c3cd6f","commercial-account-executive-at-torii-63d1595ae6","Commercial Account Executive","Torii","https://logo.clearbit.com/toriihq.com","SaaS Management Platform","Computer Software","New York",true,[85],"Contract","Sales","\u003Ch2>\u003Cstrong>Commercial Account Executive - Location: Remote (EST Preferred)\u003C/strong>\u003C/h2>\n\n\u003Ch3>\u003Cstrong>About the Role\u003C/strong>\u003C/h3>\n\u003Cp>Torii is a Gartner-recognized leader in SaaS Management, helping companies discover, optimize, and control their SaaS stack. As we scale our commercial business, we're looking for a driven, full-cycle Account Executive to own new business across SMB accounts. This role sits at the heart of our revenue engine, high activity, real ownership, and direct impact on growth. You'll report to the VP of Sales and work alongside a collaborative GTM team that invests in your success.\u003C/p>\n\u003Cp>This is an excellent opportunity to be part of an innovative company at the forefront of SaaS Management. If you are passionate about technology, love problem-solving, and enjoy working closely with customers to deliver impactful solutions, we’d love to hear from you!\u003C/p>\n\u003Ch3>\u003Cstrong>About What You'll Need to Succeed\u003C/strong>\u003C/h3>\n\u003Cp>You are a self-starter who doesn’t wait for direction, you take ownership. You thrive in an environment where expectations are high, days are full, and results matter.&nbsp; You bring a strong balance of pipeline generation and closing ability, with the discipline and urgency needed to succeed in a transactional sales environment.&nbsp; You’re energized by running multiple deals at once, jumping from demo to demo, and using every open window to prospect and create new opportunities.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cp>As a Commercial Account Executive, you will:\u003C/p>\n\u003Cul>\n\u003Cli>Own the Full Sales Cycle: Manage deals from initial outreach through close, including discovery, demo, negotiation, and contract execution.\u003C/li>\n\u003Cli>Drive Pipeline Creation: Actively prospect through outbound efforts (calls, email, LinkedIn, etc.) to consistently build and maintain your own pipeline in addition to inbound opportunities.\u003C/li>\n\u003Cli>Run High-Velocity Sales Motion: Handle a high volume of demos and meetings daily, managing multiple deals simultaneously with strong organization and follow-through.\u003C/li>\n\u003Cli>Deliver Impactful Demos: Lead tailored product demonstrations that clearly articulate business value and align to customer pain points.\u003C/li>\n\u003Cli>Close Transactional Deals Efficiently: Drive urgency and momentum in deals,ensuring a streamlined and predictable sales process.\u003C/li>\n\u003Cli>Collaborate Cross-Functionally: Work closely with BDRs, Marketing, Customer Success, and Leadership to optimize pipeline generation and conversion.\u003C/li>\n\u003Cli>Maintain Operational Discipline: Accurately track all activities, pipeline, and forecasting in Hubspot.\u003C/li>\n\u003Cli>Continuously Improve: Refine messaging, outbound strategies, and sales tactics based on performance and feedback in a fast-evolving GTM motion.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You Bring\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>2+ years of full-cycle SaaS closing experience, ideally in a high-velocity or transactional environment\u003C/li>\n\u003Cli>A proven track record hitting or exceeding quota through both inbound and self-generated pipeline\u003C/li>\n\u003Cli>A startup mentality; experience working in a fast-paced, early-stage environment with evolving processes and ownership is expected\u003C/li>\n\u003Cli>Confidence and creativity in outbound prospecting you don't wait for leads to come to you\u003C/li>\n\u003Cli>Strong written and verbal communication skills with the ability to engage stakeholders at multiple levels\u003C/li>\n\u003Cli>Familiarity with value-based selling and qualification frameworks like MEDDIC\u003C/li>\n\u003Cli>Experience with HubSpot and Sales tools\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What Success Looks Like in Year One\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Ramp to full quota by month 3\u003C/li>\n\u003Cli>Consistently achieve quota per quarter\u003C/li>\n\u003Cli>Maintain a healthy 3x pipeline coverage ratio\u003C/li>\n\u003Cli>Become a go-to collaborator for BDRs and a contributor to team playbooks\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Compensation &amp; Benefits\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>OTE: $130K–$150K\u003C/strong> (Base + Commission, uncapped)\u003C/li>\n\u003Cli>100% company-paid health, vision, and dental; 80% coverage for dependents\u003C/li>\n\u003Cli>Employee stock options\u003C/li>\n\u003Cli>401(k) with 5% Safe Harbor Match\u003C/li>\n\u003Cli>Unlimited sick, mental health, and safe leave + generous vacation policy\u003C/li>\n\u003Cli>MacBook + peripherals + $300 WFH stipend\u003C/li>\n\u003Cli>Life and disability insurance\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>A Note on Culture\u003C/strong>\u003C/h3>\n\u003Cp>We're remote-first, results-driven, and serious about building something that lasts. You'll have real autonomy here and real accountability to match. If you're energized by ownership, fast cycles, and a team that competes hard and supports each other, this is the right seat.\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\u003Cp>The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.&nbsp;&nbsp;Salary ranges for positions based in other locations may differ based on the cost of labor in that location.&nbsp;\u003C/p>\u003Cp>Remote EST OTE Pay Range\u003C/p>\u003Cp>$130,000—$150,000 USD\u003C/p>\n\u003Cp>Torii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.\u003C/p>","Commercial Account Executive - Location: Remote (EST Preferred)\n\nAbout the Role\nTorii is a Gartner-recognized leader in SaaS Management, helping companies discover, optimize, and control their SaaS stack. As we scale our commercial business, we're looking for a driven, full-cycle Account Executive to own new business across SMB accounts. This role sits at the heart of our revenue engine, high activity, real ownership, and direct impact on growth. You'll report to the VP of Sales and work alongside a collaborative GTM team that invests in your success.\nThis is an excellent opportunity to be part of an innovative company at the forefront of SaaS Management. If you are passionate about technology, love problem-solving, and enjoy working closely with customers to deliver impactful solutions, we’d love to hear from you!\nAbout What You'll Need to Succeed\nYou are a self-starter who doesn’t wait for direction, you take ownership. You thrive in an environment where expectations are high, days are full, and results matter.  You bring a strong balance of pipeline generation and closing ability, with the discipline and urgency needed to succeed in a transactional sales environment.  You’re energized by running multiple deals at once, jumping from demo to demo, and using every open window to prospect and create new opportunities.\nWhat You’ll Do\nAs a Commercial Account Executive, you will:\n\nOwn the Full Sales Cycle: Manage deals from initial outreach through close, including discovery, demo, negotiation, and contract execution.\nDrive Pipeline Creation: Actively prospect through outbound efforts (calls, email, LinkedIn, etc.) to consistently build and maintain your own pipeline in addition to inbound opportunities.\nRun High-Velocity Sales Motion: Handle a high volume of demos and meetings daily, managing multiple deals simultaneously with strong organization and follow-through.\nDeliver Impactful Demos: Lead tailored product demonstrations that clearly articulate business value and align to customer pain points.\nClose Transactional Deals Efficiently: Drive urgency and momentum in deals,ensuring a streamlined and predictable sales process.\nCollaborate Cross-Functionally: Work closely with BDRs, Marketing, Customer Success, and Leadership to optimize pipeline generation and conversion.\nMaintain Operational Discipline: Accurately track all activities, pipeline, and forecasting in Hubspot.\nContinuously Improve: Refine messaging, outbound strategies, and sales tactics based on performance and feedback in a fast-evolving GTM motion.\n\nWhat You Bring\n\n2+ years of full-cycle SaaS closing experience, ideally in a high-velocity or transactional environment\nA proven track record hitting or exceeding quota through both inbound and self-generated pipeline\nA startup mentality; experience working in a fast-paced, early-stage environment with evolving processes and ownership is expected\nConfidence and creativity in outbound prospecting you don't wait for leads to come to you\nStrong written and verbal communication skills with the ability to engage stakeholders at multiple levels\nFamiliarity with value-based selling and qualification frameworks like MEDDIC\nExperience with HubSpot and Sales tools\n\nWhat Success Looks Like in Year One\n\nRamp to full quota by month 3\nConsistently achieve quota per quarter\nMaintain a healthy 3x pipeline coverage ratio\nBecome a go-to collaborator for BDRs and a contributor to team playbooks\n\nCompensation & Benefits\n\nOTE: $130K–$150K (Base + Commission, uncapped)\n100% company-paid health, vision, and dental; 80% coverage for dependents\nEmployee stock options\n401(k) with 5% Safe Harbor Match\nUnlimited sick, mental health, and safe leave + generous vacation policy\nMacBook + peripherals + $300 WFH stipend\nLife and disability insurance\n\nA Note on Culture\nWe're remote-first, results-driven, and serious about building something that lasts. You'll have real autonomy here and real accountability to match. If you're energized by ownership, fast cycles, and a team that competes hard and supports each other, this is the right seat.The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. Remote EST OTE Pay Range$130,000—$150,000 USD\nTorii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.","2026-04-09 17:39:51","2026-04-07T13:36:47.000Z",130000,150000,{"jsonldValid":14,"jsonld":13},{"id":95,"slug":96,"title":97,"companyname":98,"companylogo":99,"companyTagline":100,"companyIndustry":101,"city":102,"country":103,"remote":14,"employmentType":104,"department":17,"content_html":105,"content_text":106,"years":20,"createdAt":21,"updatedAtISO":89,"postedAtISO":107,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":108,"schema":109},"abd921aa6f5d1f6bb7b9fdffcece863e12d49d05f4bde84bcf8a6a37a579fb82","content-management-manager-at-tide-1eb11cdc93","Content Management Manager","Tide","https://logo.clearbit.com/tide.co","Tide is transforming the SME banking market with over 1.5 million members globally across the UK, India & Germany.","Financial Services","Paris","France",[16],"\u003Ch3>ABOUT TIDE\u003C/h3>\n\u003Cp>At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\u003C/p>\n\u003Cp>Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\u003C/p>\n\u003Cp>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\u003C/p>\n\u003Cp>\u003Cstrong>Tide facts:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Tide is available for UK, Indian, German and French SMEs\u003C/li>\n\u003Cli>Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\u003C/li>\n\u003Cli>Over $300 million raised in funding\u003C/li>\n\u003Cli>Over 2,500 Tideans globally - we’re diversity champions!\u003C/li>\n\u003Cli>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\u003C/li>\n\u003C/ul>\u003Ch3>ABOUT THE TEAM:&nbsp;\u003C/h3>\n\u003Cp>As the \u003Cstrong>Content Manager, Member Education (France)\u003C/strong>, you will lead the creation, development, and refinement of our French-language bBlogs, FAQs, and educational content (written, audio, video, infographics, etc.). You are an expert at creating compelling content that makes a positive and demonstrable impact. With excellent verbal and written communication skills in French, you possess proven project management and relationship-building abilities. You thrive on autonomy, are passionate about understanding the specific challenges faced by French entrepreneurs, and create educational content that addresses these issues head-on.\u003C/p>\n\u003Cp>You will be the voice of our French members, ensuring we understand their local needs while providing the insights required to make the best use of Tide. Working with designers and your social media team, you will create marketing materials to increase self-service, as well as product awareness for both existing and new users of the Tide platform in France.\u003C/p>\n\u003Ch3>\u003Cbr>ABOUT THE ROLE:&nbsp;\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Localized Execution:\u003C/strong> Take accountability for the delivery of meaningful member-facing content tailored to the French regulatory and business landscape, promoting self-service and feature awareness.\u003C/li>\n\u003Cli>\u003Cstrong>Safety &amp; Compliance:\u003C/strong> Create educational content (always-on and ‘just-in-time’) to help French members reduce fraud and financial crime, aligned with local security standards.\u003C/li>\n\u003Cli>\u003Cstrong>Support Optimization:\u003C/strong> Drive reduction of support contact volumes by educating members on existing products and self-service options.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional Collaboration:\u003C/strong> Act as the bridge between operational, marketing, and PR teams. Coordinate activity between our international hubs and the French market.\u003C/li>\n\u003Cli>\u003Cstrong>Social Engagement:\u003C/strong> Build an operating structure that enables our teams to effectively react, respond, and engage with members across French social platforms.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cbr>WHAT WE ARE LOOKING FOR:&nbsp;\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Native or bilingual mastery of French\u003C/strong> (written and spoken) is essential, with \u003Cstrong>professional fluency in English\u003C/strong> to collaborate with our international teams.\u003C/li>\n\u003Cli>You’ve spent at least \u003Cstrong>4 years in a content or marketing role\u003C/strong>, preferably responsible for your own copy and strategy.\u003C/li>\n\u003Cli>You have deep experience in the \u003Cstrong>French SME/TPE/Auto-entrepreneur market\u003C/strong>.\u003C/li>\n\u003Cli>You have experience working in \u003Cstrong>Fintech\u003C/strong> (understanding of French banking/neobanking is a plus).\u003C/li>\n\u003Cli>You are a fast learner, able to grasp French market specifics and local business regulations quickly.\u003C/li>\n\u003Cli>You know your way around the French language in detail. Working with and upgrading the \u003Cstrong>tone of voice \u003C/strong>for the market is a challenge you tackle with creativity and linguistic precision.\u003C/li>\n\u003Cli>You love working with data to translate customer feedback into actionable content.\u003C/li>\n\u003Cli>You are self-driven, a creative thinker, and love producing digital content.\u003C/li>\n\u003Cli>You have worked with CRM tools such as \u003Cstrong>Iterable, Twilio, or Kustomer\u003C/strong>.\u003C/li>\n\u003Cli>You have worked with CMS tools such as&nbsp;\u003Cstrong>Contentful\u003C/strong> or \u003Cstrong>Wordpress.\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cbr>WHAT YOU’LL GET IN RETURN:&nbsp;\u003C/h3>\n\u003Cp>Our location-specific employee benefits are designed to cater to the unique needs of Tideans\u003C/p>\n\u003Ch3>TIDEAN WAYS OF WORKING\u003C/h3>\n\u003Cp>At Tide, we champion a \u003Cstrong>flexible workplace \u003C/strong>model that\u003Cstrong> \u003C/strong>supports both in-person and remote work to cater to the specific needs of our different teams.&nbsp;\u003C/p>\n\u003Cp>While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.\u003C/p>\u003Ch3>TIDE IS A PLACE FOR EVERYONE\u003C/h3>\n\u003Cp>At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.&nbsp;\u003C/p>\n\u003Cp>We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\u003C/p>\n\n\u003Cp>\u003Cem>At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>Disclaimer\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cem>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cem>Tide does&nbsp;\u003Cstrong>not\u003C/strong>&nbsp;charge any fees at any stage of the recruitment process.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>All official Tide job opportunities are listed exclusively on our&nbsp;Careers Page&nbsp;and applications should be submitted through this channel.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Communication from Tide will only come from an official&nbsp;\u003Cstrong>@tide\u003C/strong>\u003Cstrong>.co\u003C/strong>&nbsp;email address.\u003C/em>\u003C/li>\n\u003Cli>\u003Cem>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\u003C/em>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co\u003Cbr>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cem>\u003Cem>Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>\u003Cem>Your personal data will be processed by Tide for recruitment purposes and in accordance with \u003C/em>\u003Cem>Tide's Recruitment Privacy Notice\u003C/em>\u003Cem>.\u003C/em>\u003C/em>\u003C/p>","ABOUT TIDE\nAt Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.\nTide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.\nUsing advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.\nTide facts:\n\nTide is available for UK, Indian, German and French SMEs\nOver 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly\nOver $300 million raised in funding\nOver 2,500 Tideans globally - we’re diversity champions!\nWe have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.\nABOUT THE TEAM: \nAs the Content Manager, Member Education (France), you will lead the creation, development, and refinement of our French-language bBlogs, FAQs, and educational content (written, audio, video, infographics, etc.). You are an expert at creating compelling content that makes a positive and demonstrable impact. With excellent verbal and written communication skills in French, you possess proven project management and relationship-building abilities. You thrive on autonomy, are passionate about understanding the specific challenges faced by French entrepreneurs, and create educational content that addresses these issues head-on.\nYou will be the voice of our French members, ensuring we understand their local needs while providing the insights required to make the best use of Tide. Working with designers and your social media team, you will create marketing materials to increase self-service, as well as product awareness for both existing and new users of the Tide platform in France.\nABOUT THE ROLE: \n\nLocalized Execution: Take accountability for the delivery of meaningful member-facing content tailored to the French regulatory and business landscape, promoting self-service and feature awareness.\nSafety & Compliance: Create educational content (always-on and ‘just-in-time’) to help French members reduce fraud and financial crime, aligned with local security standards.\nSupport Optimization: Drive reduction of support contact volumes by educating members on existing products and self-service options.\nCross-functional Collaboration: Act as the bridge between operational, marketing, and PR teams. Coordinate activity between our international hubs and the French market.\nSocial Engagement: Build an operating structure that enables our teams to effectively react, respond, and engage with members across French social platforms.\n\nWHAT WE ARE LOOKING FOR: \n\nNative or bilingual mastery of French (written and spoken) is essential, with professional fluency in English to collaborate with our international teams.\nYou’ve spent at least 4 years in a content or marketing role, preferably responsible for your own copy and strategy.\nYou have deep experience in the French SME/TPE/Auto-entrepreneur market.\nYou have experience working in Fintech (understanding of French banking/neobanking is a plus).\nYou are a fast learner, able to grasp French market specifics and local business regulations quickly.\nYou know your way around the French language in detail. Working with and upgrading the tone of voice for the market is a challenge you tackle with creativity and linguistic precision.\nYou love working with data to translate customer feedback into actionable content.\nYou are self-driven, a creative thinker, and love producing digital content.\nYou have worked with CRM tools such as Iterable, Twilio, or Kustomer.\nYou have worked with CMS tools such as Contentful or Wordpress.\n\nWHAT YOU’LL GET IN RETURN: \nOur location-specific employee benefits are designed to cater to the unique needs of Tideans\nTIDEAN WAYS OF WORKING\nAt Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. \nWhile remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.TIDE IS A PLACE FOR EVERYONE\nAt Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. \nWe are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.\n\nAt Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.\n\nDisclaimer\n\nIt has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:\n\nTide does not charge any fees at any stage of the recruitment process.\nAll official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.\nCommunication from Tide will only come from an official @tide.co email address.\nTide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.\n\nIf you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.coYour safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.\n\nTide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.\nYour personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.","2026-04-03T06:44:23.000Z","EUR",{"jsonldValid":14,"jsonld":13},{"id":111,"slug":112,"title":113,"companyname":114,"companylogo":13,"city":115,"country":63,"remote":83,"employmentType":116,"department":65,"content_html":117,"content_text":118,"years":20,"createdAt":21,"updatedAtISO":119,"postedAtISO":120,"hasSalary":14,"salaryMin":121,"salaryMax":92,"currency":26,"schema":122},"3ee9400848a9ef5aed2e124dce512e8012a8890540626afbbe5fa5f0198d02ed","digital-marketing-manager-at-runpod-1e68f6d6f4","Digital Marketing Manager","runpod","Remote",[85],"\u003Cp>Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems.\u003C/p>\n\u003Cp>The Digital Marketing Manager joins Runpod's Marketing team, a lean, high-output team responsible for how Runpod shows up across every channel developers and infrastructure buyers touch. The team works closely with product, design, and sales to translate technical capabilities into compelling messaging and campaigns. This role sits at the intersection of performance and brand, owning the channels that drive both acquisition and awareness at scale.\u003C/p>\n\u003Cp>We're looking for someone hands-on to own and scale Runpod's paid and organic digital presence. This is an individual contributor role for someone who's equally comfortable pulling search query reports and thinking through content strategy. You'll own paid search, paid social, SEO, and AEO, managing agency relationships across all of these channels while building the programs and processes that turn Runpod's growing brand awareness into measurable pipeline.\u003C/p>\n\u003Cp>Runpod is at an inflection point. Developer mindshare is growing fast and the paid and organic channels that support it are still being built out. This role has the opportunity to define how those channels operate: what we bid on, how we show up in AI-generated answers, and how all of it ties back to pipeline. You'll have real ownership and the ability to influence channel strategy from the ground up.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cem>Paid Search\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Own end-to-end Google Ads strategy, including campaign architecture, keyword management, bid strategy, and budget pacing\u003C/li>\n\u003Cli>Manage and direct agency partners on execution, ensuring campaigns align with Runpod's positioning and performance targets\u003C/li>\n\u003Cli>Conduct ongoing keyword audits, search term analysis, and negative keyword management to improve efficiency\u003C/li>\n\u003Cli>Build and iterate on landing page briefs in collaboration with the broader Marcom and design teams\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Paid Social\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Define paid social strategy across LinkedIn, X, and Reddit, with an emphasis on developer and ML practitioner audiences\u003C/li>\n\u003Cli>Manage agency partners on campaign execution, audience segmentation, and creative performance\u003C/li>\n\u003Cli>Partner with design to maintain a consistent ad creative pipeline\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>SEO\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Own Runpod's organic search strategy, including technical SEO oversight, content gap analysis, and keyword prioritization\u003C/li>\n\u003Cli>Direct agency partners on execution while maintaining internal ownership of roadmap and priorities\u003C/li>\n\u003Cli>Collaborate with content and product marketing to align SEO roadmap with launch calendars and product positioning\u003C/li>\n\u003Cli>Track and report on rankings, traffic, and conversion attribution\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>AEO (Answer Engine Optimization)\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Develop and implement AEO strategy to improve Runpod's visibility in AI-generated answers (ChatGPT, Perplexity, Google AI Overviews, etc.)\u003C/li>\n\u003Cli>Work with agency partners and internal content teams to produce structured, authoritative content optimized for retrieval and citation\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Reporting and Operations\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Own a unified performance dashboard across all digital channels\u003C/li>\n\u003Cli>Deliver regular channel reports with clear takeaways and recommendations\u003C/li>\n\u003Cli>Serve as the primary point of contact for all digital agency relationships, managing contracts, performance reviews, and day-to-day coordination\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Requirements:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3 to 5 years of experience in a digital marketing role with direct ownership of paid and organic channels\u003C/li>\n\u003Cli>Proven hands-on experience running paid search campaigns (Google Ads required)\u003C/li>\n\u003Cli>Experience managing agency relationships across paid and organic channels\u003C/li>\n\u003Cli>Working knowledge of SEO principles, tools (Ahrefs, Semrush, or equivalent), and technical SEO concepts\u003C/li>\n\u003Cli>Experience running paid social campaigns, with demonstrated ability to reach technical or developer audiences\u003C/li>\n\u003Cli>Familiarity with AEO/GEO concepts and how to optimize content for AI-driven search surfaces\u003C/li>\n\u003Cli>Strong analytical skills, comfortable pulling and interpreting performance data without hand-holding\u003C/li>\n\u003Cli>Ability to work cross-functionally with design, content, and product in a fast-moving environment\u003C/li>\n\u003Cli>Successful completion of a background check\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience marketing a developer tool, cloud infrastructure, or B2B SaaS product\u003C/li>\n\u003Cli>Familiarity with the AI/ML ecosystem and ability to speak credibly to a technical audience\u003C/li>\n\u003Cli>Experience with HubSpot, GA4, or similar marketing and analytics platforms\u003C/li>\n\u003Cli>Hands-on experience with content production or copywriting\u003C/li>\n\u003Cli>Comfort working in a lean team where ownership is broad and ambiguity is the norm\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You’ll Receive:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>The competitive base pay for this position ranges from ($115,000 - $150,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location\u003C/li>\n\u003Cli>Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.\u003C/li>\n\u003Cli>Generous medical, dental &amp; vision plans&nbsp;\u003C/li>\n\u003Cli>Flexible PTO- take the time you need to recharge\u003C/li>\n\u003Cli>Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication&nbsp;\u003C/li>\n\u003Cli>Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.\u003C/li>\n\u003Cli>$1,200 Home Office &amp; Equipment Stipend-\u003Cstrong> \u003C/strong>We set you up for success from day one with gear and support to create your ideal workspace\u003C/li>\n\u003C/ul>\n\u003Cp>Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas\u003C/p>","Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems.\nThe Digital Marketing Manager joins Runpod's Marketing team, a lean, high-output team responsible for how Runpod shows up across every channel developers and infrastructure buyers touch. The team works closely with product, design, and sales to translate technical capabilities into compelling messaging and campaigns. This role sits at the intersection of performance and brand, owning the channels that drive both acquisition and awareness at scale.\nWe're looking for someone hands-on to own and scale Runpod's paid and organic digital presence. This is an individual contributor role for someone who's equally comfortable pulling search query reports and thinking through content strategy. You'll own paid search, paid social, SEO, and AEO, managing agency relationships across all of these channels while building the programs and processes that turn Runpod's growing brand awareness into measurable pipeline.\nRunpod is at an inflection point. Developer mindshare is growing fast and the paid and organic channels that support it are still being built out. This role has the opportunity to define how those channels operate: what we bid on, how we show up in AI-generated answers, and how all of it ties back to pipeline. You'll have real ownership and the ability to influence channel strategy from the ground up.\nResponsibilities:\nPaid Search\n\nOwn end-to-end Google Ads strategy, including campaign architecture, keyword management, bid strategy, and budget pacing\nManage and direct agency partners on execution, ensuring campaigns align with Runpod's positioning and performance targets\nConduct ongoing keyword audits, search term analysis, and negative keyword management to improve efficiency\nBuild and iterate on landing page briefs in collaboration with the broader Marcom and design teams\n\nPaid Social\n\nDefine paid social strategy across LinkedIn, X, and Reddit, with an emphasis on developer and ML practitioner audiences\nManage agency partners on campaign execution, audience segmentation, and creative performance\nPartner with design to maintain a consistent ad creative pipeline\n\nSEO\n\nOwn Runpod's organic search strategy, including technical SEO oversight, content gap analysis, and keyword prioritization\nDirect agency partners on execution while maintaining internal ownership of roadmap and priorities\nCollaborate with content and product marketing to align SEO roadmap with launch calendars and product positioning\nTrack and report on rankings, traffic, and conversion attribution\n\nAEO (Answer Engine Optimization)\n\nDevelop and implement AEO strategy to improve Runpod's visibility in AI-generated answers (ChatGPT, Perplexity, Google AI Overviews, etc.)\nWork with agency partners and internal content teams to produce structured, authoritative content optimized for retrieval and citation\n\nReporting and Operations\n\nOwn a unified performance dashboard across all digital channels\nDeliver regular channel reports with clear takeaways and recommendations\nServe as the primary point of contact for all digital agency relationships, managing contracts, performance reviews, and day-to-day coordination\n\nRequirements:\n\n3 to 5 years of experience in a digital marketing role with direct ownership of paid and organic channels\nProven hands-on experience running paid search campaigns (Google Ads required)\nExperience managing agency relationships across paid and organic channels\nWorking knowledge of SEO principles, tools (Ahrefs, Semrush, or equivalent), and technical SEO concepts\nExperience running paid social campaigns, with demonstrated ability to reach technical or developer audiences\nFamiliarity with AEO/GEO concepts and how to optimize content for AI-driven search surfaces\nStrong analytical skills, comfortable pulling and interpreting performance data without hand-holding\nAbility to work cross-functionally with design, content, and product in a fast-moving environment\nSuccessful completion of a background check\n\nPreferred:\n\nExperience marketing a developer tool, cloud infrastructure, or B2B SaaS product\nFamiliarity with the AI/ML ecosystem and ability to speak credibly to a technical audience\nExperience with HubSpot, GA4, or similar marketing and analytics platforms\nHands-on experience with content production or copywriting\nComfort working in a lean team where ownership is broad and ambiguity is the norm\n\nWhat You’ll Receive:\n\nThe competitive base pay for this position ranges from ($115,000 - $150,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location\nMeaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.\nGenerous medical, dental & vision plans \nFlexible PTO- take the time you need to recharge\nMost roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication \nJoin a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.\n$1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace\n\nRunpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas","2026-04-09 17:39:50","2026-04-01T15:52:03.000Z",115000,{"jsonldValid":14,"jsonld":13},1775783802818]