[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"$fAw6_3MvMR1sIvNe2ImI3i-kIKaKZDIigynB1jCB8FUc":3,"$fsekWSWcL3Lz5PVVp-AbMrHtw9DGUO2KIDzP_MvAnFgI":25},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"city":10,"country":10,"remote":11,"employmentType":12,"department":14,"content_html":15,"content_text":16,"years":17,"createdAt":18,"updatedAtISO":19,"postedAtISO":20,"hasSalary":11,"salaryMin":21,"salaryMax":22,"currency":23,"schema":24},"f159575d8e3ba5fcf08a6493874c221c1ce707ee9f2cee8262e0deb04bba0d2c","senior-manager-edx-lifecycle-marketing-at-2u-bc5c051b7e","Senior Manager, edX Lifecycle Marketing","2u","","Crystal City",false,[13],"Full-time","Marketing","\u003Cp>At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. \u003C/p>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cp>The Sr. Manager, edX Lifecycle Marketing is a strategic, hands-on \"player-coach\" responsible for owning and executing the full learner lifecycle program for edX.org, from sign-up through retention and subscription conversion. You will be the architect of engagement and retention across all product tiers (free, verified, subscription), building a behavioral lifecycle engine using Segment CDP and Salesforce Marketing Cloud (SFMC). This role requires a blend of strategic vision and technical depth to design and build industry-leading lifecycle programs, maximizing learner lifetime value. You will be at the intersection of Marketing, Product, Engineering, and Analytics.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities Include, But Are Not Limited To:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Strategy & Ownership:\u003C/strong> Own the end-to-end lifecycle strategy across all edX tiers (welcome, activation, retention, win-back, subscription launch). Define the lifecycle stage framework, segmentation logic, and growth playbooks to convert free users to paying customers. Serve as project owner for SFMC/CDP enhancements.\u003C/li>\n\u003Cli>\u003Cstrong>CDP Activation:\u003C/strong> Partner with Engineering to activate Segment CDP, defining traits and audience syncs to SFMC to power personalization and advanced behavioral segmentation. Implement dynamic content and progressive profiling to increase Learner Lifetime Value.\u003C/li>\n\u003Cli>\u003Cstrong>Email Leadership & Execution:\u003C/strong> Lead end-to-end email strategy, designing, building, and deploying sophisticated, automated journeys in SFMC (Journey Builder, AMPscript, data extensions). Own deliverability, A/B testing, and proactive re-engagement strategies to reduce churn.\u003C/li>\n\u003Cli>\u003Cstrong>Operational Excellence:\u003C/strong> Implement robust QA, controls, and risk mitigation for the lifecycle function. Proactively optimize processes and provide transparent incident reporting.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Partnership:\u003C/strong> Partner with Engineering on data architecture (CDP event instrumentation, SFMC integration), Product on the logged-in learner experience, and Analytics on measurement frameworks and attribution.\u003C/li>\n\u003Cli>\u003Cstrong>Team Leadership:\u003C/strong> Lead and develop a small, high-performing team, serving as a practitioner-manager who builds journeys and ships work alongside the team.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Key Performance Indicators (KPIs)\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Revenue Impact:\u003C/strong> LTV growth, Freemium-to-Paid Conversion, Subscription Trial Conversion & Renewal, Incremental Revenue.\u003C/li>\n\u003Cli>\u003Cstrong>Lifecycle Health:\u003C/strong> Lifecycle Stage Progression, Engagement Score Trends, Journey Effectiveness, Email Health, Repeat Learners.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Things That Should Be In Your Background:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>7-10 years of experience in Lifecycle Marketing/CRM, with proven experience building multi-stage automated journeys at scale.\u003C/li>\n\u003Cli>Direct, hands-on proficiency with Salesforce Marketing Cloud (Journey Builder, data extensions, Automation Studio).\u003C/li>\n\u003Cli>Demonstrated proficiency with AMPscript and SQL for personalization and segmentation.\u003C/li>\n\u003Cli>Experience activating Customer Data Platforms (Segment, mParticle, etc.) for marketing personalization.\u003C/li>\n\u003Cli>3+ years of people management experience.\u003C/li>\n\u003Cli>Proven ability to translate marketing strategy into technical requirements for engineering teams.\u003C/li>\n\u003Cli>Strong analytical skills for interpreting cohort data and deriving strategic insights.\u003C/li>\n\u003Cli>Experience designing event-driven, behavioral trigger-based programs.\u003C/li>\n\u003Cli>Structured A/B and multivariate testing experience.\u003C/li>\n\u003Cli>Exceptional cross-functional communication and ability to thrive in a fast-paced, lean environment.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Other Attributes That Will Help You In This Role:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>EdTech, loyalty, subscription, or content platform experience.\u003C/li>\n\u003Cli>Experience launching lifecycle programs for new products (greenfield builds).\u003C/li>\n\u003Cli>Familiarity with email deliverability management.\u003C/li>\n\u003Cli>Experience with engagement scoring or loyalty program design.\u003C/li>\n\u003Cli>Proficiency with data visualization tools (Tableau, Looker).\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Benefits & Culture\u003C/strong>\u003C/p>\n\u003Cp>Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. \u003C/p>\n\u003Cp>We offer comprehensive benefits (unique per country) and excellent work/life balance.\u003Cbr>Full-time, U.S.benefits include: \u003C/p>\n\u003Cul>\n\u003Cli>Medical, dental, and vision coverage\u003C/li>\n\u003Cli>Life insurance, disability, and 401(k) employer match\u003C/li>\n\u003Cli>Free snacks and drinks in-office\u003C/li>\n\u003Cli>Generous paid holidays and leave policies, including unlimited PTO\u003C/li>\n\u003Cli>Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break\u003C/li>\n\u003C/ul>\n\u003Cp>The anticipated base salary range for this role is ($144,500 - 163,000), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\u003C/p>\n\u003Cp>\u003Cstrong>2U Diversity and Inclusion Statement\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \u003C/p>\n\u003Cp>2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. \u003C/p>\n\u003Cp>\u003Cstrong>About 2U\u003C/strong>\u003C/p>\n\u003Cp>2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.\u003C/p>\n\u003Cp>The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\u003C/p>\n\u003Cp>2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. \u003C/p>","At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. \nWhat We’re Looking For:\nThe Sr. Manager, edX Lifecycle Marketing is a strategic, hands-on \"player-coach\" responsible for owning and executing the full learner lifecycle program for edX.org, from sign-up through retention and subscription conversion. You will be the architect of engagement and retention across all product tiers (free, verified, subscription), building a behavioral lifecycle engine using Segment CDP and Salesforce Marketing Cloud (SFMC). This role requires a blend of strategic vision and technical depth to design and build industry-leading lifecycle programs, maximizing learner lifetime value. You will be at the intersection of Marketing, Product, Engineering, and Analytics.\nResponsibilities Include, But Are Not Limited To:\n\nStrategy & Ownership: Own the end-to-end lifecycle strategy across all edX tiers (welcome, activation, retention, win-back, subscription launch). Define the lifecycle stage framework, segmentation logic, and growth playbooks to convert free users to paying customers. Serve as project owner for SFMC/CDP enhancements.\nCDP Activation: Partner with Engineering to activate Segment CDP, defining traits and audience syncs to SFMC to power personalization and advanced behavioral segmentation. Implement dynamic content and progressive profiling to increase Learner Lifetime Value.\nEmail Leadership & Execution: Lead end-to-end email strategy, designing, building, and deploying sophisticated, automated journeys in SFMC (Journey Builder, AMPscript, data extensions). Own deliverability, A/B testing, and proactive re-engagement strategies to reduce churn.\nOperational Excellence: Implement robust QA, controls, and risk mitigation for the lifecycle function. Proactively optimize processes and provide transparent incident reporting.\nCross-Functional Partnership: Partner with Engineering on data architecture (CDP event instrumentation, SFMC integration), Product on the logged-in learner experience, and Analytics on measurement frameworks and attribution.\nTeam Leadership: Lead and develop a small, high-performing team, serving as a practitioner-manager who builds journeys and ships work alongside the team.\n\n\nKey Performance Indicators (KPIs)\n\nRevenue Impact: LTV growth, Freemium-to-Paid Conversion, Subscription Trial Conversion & Renewal, Incremental Revenue.\nLifecycle Health: Lifecycle Stage Progression, Engagement Score Trends, Journey Effectiveness, Email Health, Repeat Learners.\n\nThings That Should Be In Your Background:\n\n7-10 years of experience in Lifecycle Marketing/CRM, with proven experience building multi-stage automated journeys at scale.\nDirect, hands-on proficiency with Salesforce Marketing Cloud (Journey Builder, data extensions, Automation Studio).\nDemonstrated proficiency with AMPscript and SQL for personalization and segmentation.\nExperience activating Customer Data Platforms (Segment, mParticle, etc.) for marketing personalization.\n3+ years of people management experience.\nProven ability to translate marketing strategy into technical requirements for engineering teams.\nStrong analytical skills for interpreting cohort data and deriving strategic insights.\nExperience designing event-driven, behavioral trigger-based programs.\nStructured A/B and multivariate testing experience.\nExceptional cross-functional communication and ability to thrive in a fast-paced, lean environment.\n\nOther Attributes That Will Help You In This Role:\n\nEdTech, loyalty, subscription, or content platform experience.\nExperience launching lifecycle programs for new products (greenfield builds).\nFamiliarity with email deliverability management.\nExperience with engagement scoring or loyalty program design.\nProficiency with data visualization tools (Tableau, Looker).\n\nWhile this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.\nBenefits & Culture\nOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. \nWe offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, U.S.benefits include: \n\nMedical, dental, and vision coverage\nLife insurance, disability, and 401(k) employer match\nFree snacks and drinks in-office\nGenerous paid holidays and leave policies, including unlimited PTO\nAdditional time off benefits include: volunteer days, parental leave, and a company-wide winter break\n\nThe anticipated base salary range for this role is ($144,500 - 163,000), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\n2U Diversity and Inclusion Statement\nAt 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \n2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. \nAbout 2U\n2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.\nThe above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\n2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.",0,1776871887000,"2026-04-22 17:32:16","2026-04-22T14:50:28.000Z",144500,163000,"USD",{"jsonldValid":11,"jsonld":9},{"jobs":26},[27,40,57,74,86,102],{"id":28,"slug":29,"title":30,"companyname":8,"companylogo":9,"city":10,"country":10,"remote":11,"employmentType":31,"department":32,"content_html":33,"content_text":34,"years":17,"createdAt":35,"updatedAtISO":36,"postedAtISO":37,"hasSalary":11,"salaryMin":38,"salaryMax":22,"currency":23,"schema":39},"363ad572968951aa0baff4338541b2ada53db205bedc4d11f66cbfb268bd3328","senior-product-manager-personalization-and-journey-optimizat-at-2u-cc147c6d5c","Senior Product Manager, Personalization & Journey Optimization",[13],"Product","\u003Cp>At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. \u003C/p>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cp>2U is searching for a Product Manager to own personalization and journey optimization for the edX Marketplace — a role at the frontier of how a modern learning marketplace converts curious visitors into committed learners.\u003C/p>\n\u003Cp>In a marketplace with thousands of courses, programs, and credentials across hundreds of subject areas, the ability to surface the right opportunity to the right learner at the right moment is a fundamental competitive advantage. This PM owns the product experiences and capabilities that make edX feel intelligent, relevant, and responsive to each individual learner's goals — increasing the likelihood that a visitor finds what they're looking for, trusts that it's right for them, and takes the next step.\u003C/p>\n\u003Cp>You will own the product roadmap for on-site personalization and conversion journey optimization — including personalized discovery surfaces, dynamic journey pathing, behavioral targeting, and experimentation infrastructure. You will work at the intersection of product, data science, UX, and marketing to design and deliver experiences that reduce friction, increase relevance, and improve mid-funnel conversion rates across the edX platform.\u003C/p>\n\u003Cp>This is a role for a PM who is equally comfortable with data models and design thinking — someone who can partner with data scientists to define a recommendation algorithm and with UX designers to bring it to life in a way that genuinely serves the learner.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities Include, But Are Not Limited To:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own the edX.org personalization and journey optimization product roadmap — including personalized discovery surfaces, dynamic content and recommendations, behavioral journey pathing, and mid-funnel conversion optimization.\u003C/li>\n\u003Cli>Define and execute product strategies that use learner behavioral data, stated preferences, and contextual signals to deliver more relevant, personalized experiences across the edX platform.\u003C/li>\n\u003Cli>Lead product initiatives to improve mid-funnel conversion rates — identifying and reducing friction in the journey from discovery to enrollment decision.\u003C/li>\n\u003Cli>Partner with data science to define the requirements for recommendation models, personalization algorithms, and targeting logic — translating data capabilities into learner-facing product experiences.\u003C/li>\n\u003Cli>Develop and own the on-site experimentation roadmap — designing, prioritizing, and measuring A/B tests and multivariate experiments that generate actionable insights and compound conversion improvements over time.\u003C/li>\n\u003Cli>Define, track, and report on personalization and conversion KPIs — including recommendation click-through rate, journey completion rates, mid-funnel conversion lift, and experiment velocity.\u003C/li>\n\u003Cli>Collaborate with the GPM Organic Discovery & Content Experience to ensure personalization strategies enhance rather than conflict with organic discovery and content experiences.\u003C/li>\n\u003Cli>Partner with the lifecycle marketing and MarTech teams to connect on-site personalization with off-site targeting and re-engagement strategies.\u003C/li>\n\u003Cli>Define engineering backlog, technical requirements, and product features; lead cross-functional teams of engineering, data science, and UX to design and deliver results.\u003C/li>\n\u003Cli>Interact directly with learners, data scientists, marketers, and stakeholders to understand emerging needs and capture them in product memos, experiments, and executive presentations.\u003C/li>\n\u003Cli>Regularly measure and communicate impact; adjust strategy and roadmap based on experimentation results and evolving learner behavior.\u003C/li>\n\u003Cli>Use your own product — explore edX as a learner, notice what feels relevant and what doesn't, and let that empathy inform your decisions.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Things That Should Be In Your Background:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2–5 years of product management experience, with demonstrated focus on personalization, recommendations, conversion optimization, or experimentation at a consumer web or marketplace company.\u003C/li>\n\u003Cli>Experience owning or contributing to personalization or recommendation product areas — with measurable conversion or engagement outcomes to show for it.\u003C/li>\n\u003Cli>Strong understanding of A/B testing and experimentation methodology — you know how to design a good experiment, interpret results correctly, and build a compounding learning program over time.\u003C/li>\n\u003Cli>Comfort working with data science teams — you can engage meaningfully in conversations about recommendation models, feature inputs, and algorithmic tradeoffs without needing to be a data scientist yourself.\u003C/li>\n\u003Cli>Structured and data-driven thinking — you use behavioral analytics, funnel analysis, and segmentation to identify opportunity and inform prioritization.\u003C/li>\n\u003Cli>Experience partnering with engineering, UX, and data science teams to deliver outcome-oriented product work.\u003C/li>\n\u003Cli>Excellent communication skills and strong cross-functional collaboration instincts.\u003C/li>\n\u003Cli>Experience with agile software development.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Other Attributes That Will Help You In This Role:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Familiarity with personalization and recommendation platforms or frameworks.\u003C/li>\n\u003Cli>Experience with experimentation platforms such as Optimizely, LaunchDarkly, or similar.\u003C/li>\n\u003Cli>Background in marketplace, edtech, or consumer subscription products.\u003C/li>\n\u003Cli>Familiarity with customer data platforms (CDPs) such as Segment and how they enable personalization.\u003C/li>\n\u003Cli>Experience with product analytics platforms such as Amplitude, Mixpanel, or similar.\u003C/li>\n\u003Cli>Understanding of how on-site personalization intersects with paid and lifecycle marketing strategies.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Benefits & Culture\u003C/strong>\u003C/p>\n\u003Cp>Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. \u003C/p>\n\u003Cp>We offer comprehensive benefits (unique per country) and excellent work/life balance.\u003Cbr>Full-time, U.S.benefits include: \u003C/p>\n\u003Cul>\n\u003Cli>Medical, dental, and vision coverage\u003C/li>\n\u003Cli>Life insurance, disability, and 401(k) employer match\u003C/li>\n\u003Cli>Free snacks and drinks in-office\u003C/li>\n\u003Cli>Generous paid holidays and leave policies, including unlimited PTO\u003C/li>\n\u003Cli>Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break\u003C/li>\n\u003C/ul>\n\u003Cp>The anticipated base salary range for this role is ($143,100 - $163,000) with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\u003C/p>\n\u003Cp>\u003Cstrong>2U Diversity and Inclusion Statement\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \u003C/p>\n\u003Cp>2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. \u003C/p>\n\u003Cp>\u003Cstrong>About 2U\u003C/strong>\u003C/p>\n\u003Cp>2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.\u003C/p>\n\u003Cp>The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\u003C/p>\n\u003Cp>2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. \u003C/p>","At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. \nWhat We’re Looking For:\n2U is searching for a Product Manager to own personalization and journey optimization for the edX Marketplace — a role at the frontier of how a modern learning marketplace converts curious visitors into committed learners.\nIn a marketplace with thousands of courses, programs, and credentials across hundreds of subject areas, the ability to surface the right opportunity to the right learner at the right moment is a fundamental competitive advantage. This PM owns the product experiences and capabilities that make edX feel intelligent, relevant, and responsive to each individual learner's goals — increasing the likelihood that a visitor finds what they're looking for, trusts that it's right for them, and takes the next step.\nYou will own the product roadmap for on-site personalization and conversion journey optimization — including personalized discovery surfaces, dynamic journey pathing, behavioral targeting, and experimentation infrastructure. You will work at the intersection of product, data science, UX, and marketing to design and deliver experiences that reduce friction, increase relevance, and improve mid-funnel conversion rates across the edX platform.\nThis is a role for a PM who is equally comfortable with data models and design thinking — someone who can partner with data scientists to define a recommendation algorithm and with UX designers to bring it to life in a way that genuinely serves the learner.\nResponsibilities Include, But Are Not Limited To:\n\nOwn the edX.org personalization and journey optimization product roadmap — including personalized discovery surfaces, dynamic content and recommendations, behavioral journey pathing, and mid-funnel conversion optimization.\nDefine and execute product strategies that use learner behavioral data, stated preferences, and contextual signals to deliver more relevant, personalized experiences across the edX platform.\nLead product initiatives to improve mid-funnel conversion rates — identifying and reducing friction in the journey from discovery to enrollment decision.\nPartner with data science to define the requirements for recommendation models, personalization algorithms, and targeting logic — translating data capabilities into learner-facing product experiences.\nDevelop and own the on-site experimentation roadmap — designing, prioritizing, and measuring A/B tests and multivariate experiments that generate actionable insights and compound conversion improvements over time.\nDefine, track, and report on personalization and conversion KPIs — including recommendation click-through rate, journey completion rates, mid-funnel conversion lift, and experiment velocity.\nCollaborate with the GPM Organic Discovery & Content Experience to ensure personalization strategies enhance rather than conflict with organic discovery and content experiences.\nPartner with the lifecycle marketing and MarTech teams to connect on-site personalization with off-site targeting and re-engagement strategies.\nDefine engineering backlog, technical requirements, and product features; lead cross-functional teams of engineering, data science, and UX to design and deliver results.\nInteract directly with learners, data scientists, marketers, and stakeholders to understand emerging needs and capture them in product memos, experiments, and executive presentations.\nRegularly measure and communicate impact; adjust strategy and roadmap based on experimentation results and evolving learner behavior.\nUse your own product — explore edX as a learner, notice what feels relevant and what doesn't, and let that empathy inform your decisions.\n\nThings That Should Be In Your Background:\n\n2–5 years of product management experience, with demonstrated focus on personalization, recommendations, conversion optimization, or experimentation at a consumer web or marketplace company.\nExperience owning or contributing to personalization or recommendation product areas — with measurable conversion or engagement outcomes to show for it.\nStrong understanding of A/B testing and experimentation methodology — you know how to design a good experiment, interpret results correctly, and build a compounding learning program over time.\nComfort working with data science teams — you can engage meaningfully in conversations about recommendation models, feature inputs, and algorithmic tradeoffs without needing to be a data scientist yourself.\nStructured and data-driven thinking — you use behavioral analytics, funnel analysis, and segmentation to identify opportunity and inform prioritization.\nExperience partnering with engineering, UX, and data science teams to deliver outcome-oriented product work.\nExcellent communication skills and strong cross-functional collaboration instincts.\nExperience with agile software development.\n\nOther Attributes That Will Help You In This Role:\n\nFamiliarity with personalization and recommendation platforms or frameworks.\nExperience with experimentation platforms such as Optimizely, LaunchDarkly, or similar.\nBackground in marketplace, edtech, or consumer subscription products.\nFamiliarity with customer data platforms (CDPs) such as Segment and how they enable personalization.\nExperience with product analytics platforms such as Amplitude, Mixpanel, or similar.\nUnderstanding of how on-site personalization intersects with paid and lifecycle marketing strategies.\n\nWhile this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.\nBenefits & Culture\nOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. \nWe offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, U.S.benefits include: \n\nMedical, dental, and vision coverage\nLife insurance, disability, and 401(k) employer match\nFree snacks and drinks in-office\nGenerous paid holidays and leave policies, including unlimited PTO\nAdditional time off benefits include: volunteer days, parental leave, and a company-wide winter break\n\nThe anticipated base salary range for this role is ($143,100 - $163,000) with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\n2U Diversity and Inclusion Statement\nAt 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \n2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. \nAbout 2U\n2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.\nThe above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\n2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.",1775900029000,"2026-04-11 11:34:08","2026-04-10T20:54:52.000Z",143100,{"jsonldValid":11,"jsonld":9},{"id":41,"slug":42,"title":43,"companyname":8,"companylogo":9,"city":44,"country":45,"remote":46,"employmentType":47,"department":48,"content_html":49,"content_text":50,"years":17,"createdAt":51,"updatedAtISO":52,"postedAtISO":53,"hasSalary":11,"salaryMin":54,"salaryMax":55,"currency":23,"schema":56},"514bc5ee4b783c6c4e4e1808716371407c811b4fb17e6efa9173accc83c12a9b","senior-analyst-revenue-strategy-and-analytics-cro-at-2u-345d7a5420","Senior Analyst Revenue Strategy & Analytics (CRO)","Crystal City; US Remote","Crystal City Us",true,[13],"Data","\u003Cp>At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. \u003C/p>\n\u003Cp>\u003Cstrong>What We’re Looking For:\u003C/strong>\u003C/p>\n\u003Cp>As a CRO Sr. Analyst at 2U, you will be responsible for monitoring, testing, and improving the conversion performance of both paid and organic landing pages. You will leverage data-driven insights, A/B testing, and cross-functional collaboration to optimize user experiences and increase lead generation across various marketing channels.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities Include, But Are Not Limited To:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Performance Analysis & Reporting\n\n\u003C/li>\n\u003Cli> Experimentation & Testing\n\n\u003C/li>\n\u003Cli> Landing Page Optimization Strategy\n\n\u003C/li>\n\u003Cli> Cross-Functional Collaboration\n\n\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Things That Should Be In Your Background:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor's degree in Marketing, Analytics, Business, or related field.\u003C/li>\n\u003Cli>2+ years of hands-on experience in CRO, digital analytics, or conversion-focused UX.\u003C/li>\n\u003Cli>Proficiency in A/B testing tools (e.g., Optimizely, VWO) and analytics platforms.\u003C/li>\n\u003Cli>Experience optimizing both paid and organic landing experiences.\u003C/li>\n\u003Cli>Strong analytical skills and data visualization capabilities (Excel, Google Sheets, Looker, Tableau).\u003C/li>\n\u003Cli>Basic understanding of HTML/CSS and web page structure.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Other Attributes That Will Help You In This Role:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience working in a growth-focused or performance marketing environment.\u003C/li>\n\u003Cli>Familiarity with HubSpot CMS, Unbounce, or similar landing page tools.\u003C/li>\n\u003Cli>Strong understanding of SEO, keyword intent, and organic content performance.\u003C/li>\n\u003Cli>Knowledge of lead generation strategy in education, SaaS, or B2C environments.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Benefits & Culture\u003C/strong>\u003C/p>\n\u003Cp>Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. \u003C/p>\n\u003Cp>We offer comprehensive benefits (unique per country) and excellent work/life balance.\u003Cbr>Full-time, U.S.benefits include: \u003C/p>\n\u003Cul>\n\u003Cli>Medical, dental, and vision coverage\u003C/li>\n\u003Cli>Life insurance, disability, and 401(k) employer match\u003C/li>\n\u003Cli>Free snacks and drinks in-office\u003C/li>\n\u003Cli>Generous paid holidays and leave policies, including unlimited PTO\u003C/li>\n\u003Cli>Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break\u003C/li>\n\u003C/ul>\n\u003Cp>The anticipated base salary range for this role is ($94,400 - $105,400), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\u003C/p>\n\u003Cp>\u003Cstrong>2U Diversity and Inclusion Statement\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/p>\n\u003Cp>At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \u003C/p>\n\u003Cp>2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. \u003C/p>\n\u003Cp>\u003Cstrong>About 2U\u003C/strong>\u003C/p>\n\u003Cp>2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.\u003C/p>\n\u003Cp>The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\u003C/p>\n\u003Cp>2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. \u003C/p>","At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. \nWhat We’re Looking For:\nAs a CRO Sr. Analyst at 2U, you will be responsible for monitoring, testing, and improving the conversion performance of both paid and organic landing pages. You will leverage data-driven insights, A/B testing, and cross-functional collaboration to optimize user experiences and increase lead generation across various marketing channels.\nResponsibilities Include, But Are Not Limited To:\n\nPerformance Analysis & Reporting\n\n\n Experimentation & Testing\n\n\n Landing Page Optimization Strategy\n\n\n Cross-Functional Collaboration\n\n\n\nThings That Should Be In Your Background:\n\nBachelor's degree in Marketing, Analytics, Business, or related field.\n2+ years of hands-on experience in CRO, digital analytics, or conversion-focused UX.\nProficiency in A/B testing tools (e.g., Optimizely, VWO) and analytics platforms.\nExperience optimizing both paid and organic landing experiences.\nStrong analytical skills and data visualization capabilities (Excel, Google Sheets, Looker, Tableau).\nBasic understanding of HTML/CSS and web page structure.\n\nOther Attributes That Will Help You In This Role:\n\nExperience working in a growth-focused or performance marketing environment.\nFamiliarity with HubSpot CMS, Unbounce, or similar landing page tools.\nStrong understanding of SEO, keyword intent, and organic content performance.\nKnowledge of lead generation strategy in education, SaaS, or B2C environments.\n\nWhile this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.\nBenefits & Culture\nOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference. \nWe offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, U.S.benefits include: \n\nMedical, dental, and vision coverage\nLife insurance, disability, and 401(k) employer match\nFree snacks and drinks in-office\nGenerous paid holidays and leave policies, including unlimited PTO\nAdditional time off benefits include: volunteer days, parental leave, and a company-wide winter break\n\nThe anticipated base salary range for this role is ($94,400 - $105,400), with potential bonus eligibility.  Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.\n2U Diversity and Inclusion Statement\nAt 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. \n2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. \nAbout 2U\n2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.\nThe above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.\n2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.",1772567250000,"2026-03-03 20:48:09","2026-03-02T20:32:42.000Z",94400,105400,{"jsonldValid":11,"jsonld":9},{"id":58,"slug":59,"title":60,"companyname":61,"companylogo":62,"companyTagline":63,"companyIndustry":64,"city":65,"country":66,"remote":11,"employmentType":67,"department":14,"content_html":68,"content_text":69,"years":17,"createdAt":18,"updatedAtISO":19,"postedAtISO":70,"hasSalary":11,"salaryMin":71,"salaryMax":72,"currency":23,"schema":73},"d7dbfa80481d344937c55262295b43d640a680fd079e6645c38c02fd182edbe4","crm-coordinator-at-flowcode-db8d6126bb","CRM Coordinator","Flowcode","https://logo.clearbit.com/flowcode.com","The #1 trusted QR provider for instant conversions and real-time data.","Technology, Information and Media","New York","United States",[13],"\u003Ch2>\u003Cstrong>CRM Coordinator (HubSpot)\u003C/strong>\u003C/h2>\n\u003Cp>Location: Soho, NYC (Onsite). 4-5 days a week. \u003C/p>\n\u003Ch3>\u003Cstrong>About Flowcode\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\u003C/p>\n\u003Cp>Our mission is simple: instantly connect fans to brands IRL.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is seeking a \u003Cstrong>CRM Coordinator \u003C/strong>to support and optimize the systems, data, and workflows that power our go-to-market teams.\u003C/p>\n\u003Cp>This is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\u003C/p>\n\u003Cp>You maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\u003C/p>\n\u003Cp>Over time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>You own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\u003C/li>\n\u003Cli>Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\u003C/li>\n\u003Cli>Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\u003C/li>\n\u003Cli>Build and maintain basic reports and dashboards in HubSpot and Looker\u003C/li>\n\u003Cli>Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance\u003C/li>\n\u003Cli>Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\u003C/li>\n\u003Cli>Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–2 years of experience in CRM administration, analytics, or revenue operations\u003C/li>\n\u003Cli>Hands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\u003C/li>\n\u003Cli>Strong attention to detail and interest in working with data and systems\u003C/li>\n\u003Cli>Experience with Excel/Google Sheets\u003C/li>\n\u003Cli>Familiarity with SQL or willingness to learn\u003C/li>\n\u003Cli>Interest in analytics tools (Looker, Tableau, etc.) is a plus\u003C/li>\n\u003Cli>Strong communication skills and ability to work across teams\u003C/li>\n\u003Cli>Highly organized, proactive, and eager to learn in a fast-paced environment\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Can Expect\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Compensation:\u003C/strong> Competitive salary $75-90k and equity options.\u003Cbr>\u003Cstrong>Benefits:\u003C/strong> Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.\u003Cbr>\u003Cstrong>Work Environment:\u003C/strong> Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\u003C/p>\n\u003Cp>Flowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.\u003C/p>","CRM Coordinator (HubSpot)\nLocation: Soho, NYC (Onsite). 4-5 days a week. \nAbout Flowcode\nFlowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\nOur mission is simple: instantly connect fans to brands IRL.\nThe Role\nFlowcode is seeking a CRM Coordinator to support and optimize the systems, data, and workflows that power our go-to-market teams.\nThis is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\nYou maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\nOver time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\nWhat You’ll Do\n\nYou own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\nSupport Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\nHelp improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\nBuild and maintain basic reports and dashboards in HubSpot and Looker\nAssist with pulling and analyzing data related to customer growth, retention, and pipeline performance\nSupport the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\nPartner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\n\nWhat We’re Looking For\n\n1–2 years of experience in CRM administration, analytics, or revenue operations\nHands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\nStrong attention to detail and interest in working with data and systems\nExperience with Excel/Google Sheets\nFamiliarity with SQL or willingness to learn\nInterest in analytics tools (Looker, Tableau, etc.) is a plus\nStrong communication skills and ability to work across teams\nHighly organized, proactive, and eager to learn in a fast-paced environment\n\nWhat You Can Expect\nCompensation: Competitive salary $75-90k and equity options.Benefits: Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.Work Environment: Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\nFlowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.","2026-04-17T15:06:04.000Z",75,90000,{"jsonldValid":11,"jsonld":9},{"id":75,"slug":76,"title":77,"companyname":61,"companylogo":62,"companyTagline":63,"companyIndustry":64,"city":65,"country":66,"remote":11,"employmentType":78,"department":79,"content_html":80,"content_text":81,"years":17,"createdAt":18,"updatedAtISO":19,"postedAtISO":82,"hasSalary":11,"salaryMin":83,"salaryMax":84,"currency":23,"schema":85},"1b1b361dcffb72310a4fe9e86eb6c4917df83628cac2b829d653898e3a2ca137","customer-success-manager-at-flowcode-70385ec475","Customer Success Manager",[13],"Customer Success","\u003Ch1>\u003Cstrong>Customer Success Manager | Media + Agency Flowcode\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/h1>\n\u003Cp>\u003Cem>This role is based in Soho, New York City and expected to be in office 4 days a week. \u003C/em>\u003C/p>\n\u003Ch2>\u003Cstrong>Flowcode\u003C/strong>\u003C/h2>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in media) trust Flowcode to turn physical moments into digital actions, fast.\u003C/p>\n\u003Ch2>\u003Cstrong>The Role: Media + Agency Customer Success Manager\u003C/strong>\u003C/h2>\n\u003Cp>We're hiring a CSM focused on our media + agency vertical, supporting clients like NBCU, Paramount, Hearst, Disney, and Publicis. You'll own relationships with national broadcasters, TV networks, media groups, and agencies – driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.\u003C/p>\n\u003Ch3>\u003Cstrong>You'll thrive in this role if you:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Have 4-8 years in client success, partnerships, or strategy at a media company, network, or agency\u003C/li>\n\u003Cli>Understand the media and advertising ecosystem – broadcast, digital, ad ops, martech, measurement\u003C/li>\n\u003Cli>Know the ICP and executive org maps at the top holding companies like Comcast, Disney, Warner Bros. Discovery, Paramount, Fox and can navigate from an individual champion to the right budget owner fast\u003C/li>\n\u003Cli>Can confidently connect Flowcode to media KPIs: attribution, engagement, tune-in, reach\u003C/li>\n\u003Cli>Spot churn signals early and act - you've turned at-risk accounts into renewals and have the receipts\u003C/li>\n\u003Cli>Move fast on account challenges. You are highly proactive, resourceful, and sharp under pressure\u003C/li>\n\u003Cli>Can synthesize complex client challenges into clear executive narratives and recommendations\u003C/li>\n\u003Cli>Take ownership of your accounts and beyond to improve systems, processes, or team performance\u003C/li>\n\u003Cli>Know how to uncover expansion with new campaign use cases, cross-functional champions, budget pockets\u003C/li>\n\u003Cli>Build trust across agency and media orgs: programming, marketing, ad sales, data teams, and operations\u003C/li>\n\u003Cli>Have experience coordinating platform migrations or complex onboarding alongside implementation teams\u003C/li>\n\u003Cli>Are comfortable in Hubspot (or can ramp fast) and use systems to scale client engagement\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You'll Own:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>NRR targets across your portfolio: \u003C/strong>drive usage, adoption, renewal, and expansion. You own the number of your portfolio.\u003C/li>\n\u003Cli>\u003Cstrong>Health score monitoring: \u003C/strong>proactively flag at-risk signals, build recovery plans, and move before accounts slip.\u003C/li>\n\u003Cli>\u003Cstrong>Executive engagement, Strategic QBRs, Campaign Reviews:\u003C/strong> to multi-thread across client teams and build relationships with executives, budget holders, and senior stakeholders\u003C/li>\n\u003Cli>\u003Cstrong>Risk mitigation and problem-solving: \u003C/strong>turn insights into action fast, you don't wait for escalation.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional influence: \u003C/strong>drive alignment across Sales, Product and GTM to unlock product growth and services opportunities to drive revenue\u003C/li>\n\u003Cli>\u003Cstrong>Platform migration coordination: \u003C/strong>manage client-side timelines, expectations, and cross-functional dependencies alongside our implementation team.\u003C/li>\n\u003Cli>\u003Cstrong>Sales partnership: \u003C/strong>identify and close upsell opportunities.\u003C/li>\n\u003Cli>\u003Cstrong>Workflow alignment: \u003C/strong>build rhythms that match media buying cycles, flight dates, and campaign refreshes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>NYC presence: deepen media relationships by showing up on-site, at events, and as a strategic partner.\u003C/strong>\u003C/p>\n\u003Ch3>\u003Cstrong>Requirements:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>4-8 years in media-focused CSM, Account Management, or similar roles\u003C/li>\n\u003Cli>Proven track record managing at-risk accounts, driving renewals, and hitting NRR targets\u003C/li>\n\u003Cli>Proven success working with media brands, ideally in TV or digital broadcast environments\u003C/li>\n\u003Cli>Experience managing platform migrations or complex product transitions for enterprise clients\u003C/li>\n\u003Cli>Strong understanding of attribution, analytics, and media KPIs\u003C/li>\n\u003Cli>Experience using CRM and CS platforms like HubSpot and health score tooling experience is a major plus\u003C/li>\n\u003Cli>Clear, concise communicator, comfortable presenting to senior stakeholders and comfortable pushing back when needed\u003C/li>\n\u003Cli>Ability to operate independently and deliver in a fast-paced, high-growth startup\u003C/li>\n\u003C/ul>\n\n\u003Cp>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u003C/p>\n\u003Cp>A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $105-125k OTE plus equity. \u003C/p>","Customer Success Manager | Media + Agency Flowcode\nThis role is based in Soho, New York City and expected to be in office 4 days a week. \nFlowcode\nFlowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in media) trust Flowcode to turn physical moments into digital actions, fast.\nThe Role: Media + Agency Customer Success Manager\nWe're hiring a CSM focused on our media + agency vertical, supporting clients like NBCU, Paramount, Hearst, Disney, and Publicis. You'll own relationships with national broadcasters, TV networks, media groups, and agencies – driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.\nYou'll thrive in this role if you:\n\nHave 4-8 years in client success, partnerships, or strategy at a media company, network, or agency\nUnderstand the media and advertising ecosystem – broadcast, digital, ad ops, martech, measurement\nKnow the ICP and executive org maps at the top holding companies like Comcast, Disney, Warner Bros. Discovery, Paramount, Fox and can navigate from an individual champion to the right budget owner fast\nCan confidently connect Flowcode to media KPIs: attribution, engagement, tune-in, reach\nSpot churn signals early and act - you've turned at-risk accounts into renewals and have the receipts\nMove fast on account challenges. You are highly proactive, resourceful, and sharp under pressure\nCan synthesize complex client challenges into clear executive narratives and recommendations\nTake ownership of your accounts and beyond to improve systems, processes, or team performance\nKnow how to uncover expansion with new campaign use cases, cross-functional champions, budget pockets\nBuild trust across agency and media orgs: programming, marketing, ad sales, data teams, and operations\nHave experience coordinating platform migrations or complex onboarding alongside implementation teams\nAre comfortable in Hubspot (or can ramp fast) and use systems to scale client engagement\n\nWhat You'll Own:\n\nNRR targets across your portfolio: drive usage, adoption, renewal, and expansion. You own the number of your portfolio.\nHealth score monitoring: proactively flag at-risk signals, build recovery plans, and move before accounts slip.\nExecutive engagement, Strategic QBRs, Campaign Reviews: to multi-thread across client teams and build relationships with executives, budget holders, and senior stakeholders\nRisk mitigation and problem-solving: turn insights into action fast, you don't wait for escalation.\nCross-functional influence: drive alignment across Sales, Product and GTM to unlock product growth and services opportunities to drive revenue\nPlatform migration coordination: manage client-side timelines, expectations, and cross-functional dependencies alongside our implementation team.\nSales partnership: identify and close upsell opportunities.\nWorkflow alignment: build rhythms that match media buying cycles, flight dates, and campaign refreshes.\n\nNYC presence: deepen media relationships by showing up on-site, at events, and as a strategic partner.\nRequirements:\n\n4-8 years in media-focused CSM, Account Management, or similar roles\nProven track record managing at-risk accounts, driving renewals, and hitting NRR targets\nProven success working with media brands, ideally in TV or digital broadcast environments\nExperience managing platform migrations or complex product transitions for enterprise clients\nStrong understanding of attribution, analytics, and media KPIs\nExperience using CRM and CS platforms like HubSpot and health score tooling experience is a major plus\nClear, concise communicator, comfortable presenting to senior stakeholders and comfortable pushing back when needed\nAbility to operate independently and deliver in a fast-paced, high-growth startup\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nA successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $105-125k OTE plus equity.","2026-04-21T20:57:53.000Z",105,125000,{"jsonldValid":11,"jsonld":9},{"id":87,"slug":88,"title":89,"companyname":90,"companylogo":91,"companyTagline":92,"companyIndustry":93,"city":94,"country":95,"remote":11,"employmentType":96,"department":97,"content_html":98,"content_text":99,"years":17,"createdAt":18,"updatedAtISO":19,"postedAtISO":100,"hasSalary":11,"salaryMin":17,"salaryMax":17,"currency":23,"schema":101},"cb65b8fd1b008105aed8a0d8c01c136831f1c7fd62b25495979abbda8237d617","frontend-developer-web-at-genesys-8cfbaaed99","Frontend Developer, Web","Genesys","https://logo.clearbit.com/genesys.com","Orchestrating over 70 billion amazing experiences in more than 100 countries – through cloud, digital and AI technology.","Software Development","Manila (Flexible)","Manila",[13],"Engineering","\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Frontend Developer, Web\u003C/b>\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b> Global Web, Demand Generation\u003Cbr>\u003Cb>Location: \u003C/b>Philippines\u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>Genesys is seeking a Frontend Web Developer to design, build, and maintain high-quality digital experiences across our global corporate website and marketing platforms. This is a hands-on engineering role responsible for delivering modern, responsive, and accessible front-end solutions that support demand generation, brand, and CX initiatives at enterprise scale.\u003C/p>\u003Cp>You will develop components, web pages, templates, and digital journeys within a CMS-driven environment while contributing to design system evolution, platform modernization, and front-end engineering standards. This role focuses on delivering high-performing and scalable user experiences while collaborating closely with platform, UX, and marketing teams.\u003C/p>\u003Cp>The position requires front-end development experience working within CMS platforms such as WordPress, and the ability to operate confidently within enterprise web environments.\u003C/p>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cp>\u003Cb>Frontend Development\u003C/b>\u003C/p>\u003Cul>\u003Cli>Design, develop, and maintain responsive user interfaces using modern HTML, CSS, and JavaScript\u003C/li>\u003Cli>Build and maintain enterprise web pages, templates, and digital journeys\u003C/li>\u003Cli>Develop and customize WordPress components, themes, and plugins\u003C/li>\u003Cli>Implement mobile-first, fully responsive experiences that perform across devices, browsers, and languages\u003C/li>\u003Cli>Integrate front-end components with APIs and CMS-driven content systems\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Architecture and Platform Contribution\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Contribute to front-end architecture decisions and design system evolution\u003C/li>\u003Cli>Ensure solutions are scalable, maintainable, and aligned with enterprise web standards\u003C/li>\u003Cli>Support modernization initiatives, including CMS upgrades, refactoring, and technical debt reduction\u003C/li>\u003Cli>Partner with platform and DevOps teams on release processes, deployments, and environment improvements\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Performance, SEO, and Digital Quality\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Optimize front-end performance across the site, including page load performance and Core Web Vitals\u003C/li>\u003Cli>Contribute to engineering standards for accessibility, performance, scalability, and maintainability\u003C/li>\u003Cli>Ensure strong technical SEO foundations including schema markup, site architecture, metadata governance, and crawl health\u003C/li>\u003Cli>Participate in user acceptance testing and support automated testing processes\u003C/li>\u003Cli>Enhance CMS to improve user experience, authoring workflows, and digital quality\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Platform Operations\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Support deployments, releases, and CMS environment management\u003C/li>\u003Cli>Monitor site performance and help resolve production issues when they arise\u003C/li>\u003Cli>Contribute to documentation and operational readiness of front-end systems\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Collaboration and Enablement\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Collaborate with front-end and full-stack engineers, QA professionals, and web publishers\u003C/li>\u003Cli>Partner closely with UX, content, marketing, analytics, IT, security, and agency teams\u003C/li>\u003Cli>Enable experimentation, personalization, and scalable design system adoption\u003C/li>\u003Cli>Translate technical tradeoffs into clear guidance for stakeholders\u003C/li>\u003Cli>Onboard and support CMS authors and agency contributors\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What You Bring\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>2 or more years of professional web development experience, preferably supporting enterprise-scale or high-traffic websites\u003C/li>\u003Cli>Strong expertise in HTML5, CSS, JavaScript, and modern front-end development practices\u003C/li>\u003Cli>Hands-on experience working with CMS platforms, WordPress preferred\u003C/li>\u003Cli>Experience integrating with APIs and third-party marketing or analytics platforms\u003C/li>\u003Cli>Demonstrated expertise in performance optimization, caching strategies, CDNs, and Core Web Vitals\u003C/li>\u003Cli>Strong understanding of technical SEO and accessibility standards such as WCAG or ADA\u003C/li>\u003Cli>Experience working within structured engineering standards, code reviews, and release processes\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Preferred\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Creative technologist with experience with animation or motion frameworks such as GSAP\u003C/li>\u003Cli>Familiarity with cloud platforms or enterprise WordPress hosting providers\u003C/li>\u003Cli>Experience integrating marketing technology platforms such as Eloqua, Wistia, Bynder, or Google Analytics\u003C/li>\u003Cli>Experience applying AI tools within development workflows or optimizing digital experiences for AI-driven discovery\u003C/li>\u003Cli>Experience working within global or distributed engineering teams\u003C/li>\u003Cli>Background in B2B, SaaS, or complex enterprise digital environments\u003C/li>\u003C/ul>\u003Cp>#LI-PR1\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>","Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Frontend Developer, WebDepartment: Global Web, Demand GenerationLocation: PhilippinesAbout the RoleGenesys is seeking a Frontend Web Developer to design, build, and maintain high-quality digital experiences across our global corporate website and marketing platforms. This is a hands-on engineering role responsible for delivering modern, responsive, and accessible front-end solutions that support demand generation, brand, and CX initiatives at enterprise scale.You will develop components, web pages, templates, and digital journeys within a CMS-driven environment while contributing to design system evolution, platform modernization, and front-end engineering standards. This role focuses on delivering high-performing and scalable user experiences while collaborating closely with platform, UX, and marketing teams.The position requires front-end development experience working within CMS platforms such as WordPress, and the ability to operate confidently within enterprise web environments.What You’ll DoFrontend DevelopmentDesign, develop, and maintain responsive user interfaces using modern HTML, CSS, and JavaScriptBuild and maintain enterprise web pages, templates, and digital journeysDevelop and customize WordPress components, themes, and pluginsImplement mobile-first, fully responsive experiences that perform across devices, browsers, and languagesIntegrate front-end components with APIs and CMS-driven content systemsArchitecture and Platform ContributionContribute to front-end architecture decisions and design system evolutionEnsure solutions are scalable, maintainable, and aligned with enterprise web standardsSupport modernization initiatives, including CMS upgrades, refactoring, and technical debt reductionPartner with platform and DevOps teams on release processes, deployments, and environment improvementsPerformance, SEO, and Digital QualityOptimize front-end performance across the site, including page load performance and Core Web VitalsContribute to engineering standards for accessibility, performance, scalability, and maintainabilityEnsure strong technical SEO foundations including schema markup, site architecture, metadata governance, and crawl healthParticipate in user acceptance testing and support automated testing processesEnhance CMS to improve user experience, authoring workflows, and digital qualityPlatform OperationsSupport deployments, releases, and CMS environment managementMonitor site performance and help resolve production issues when they ariseContribute to documentation and operational readiness of front-end systemsCollaboration and EnablementCollaborate with front-end and full-stack engineers, QA professionals, and web publishersPartner closely with UX, content, marketing, analytics, IT, security, and agency teamsEnable experimentation, personalization, and scalable design system adoptionTranslate technical tradeoffs into clear guidance for stakeholdersOnboard and support CMS authors and agency contributorsWhat You BringRequired2 or more years of professional web development experience, preferably supporting enterprise-scale or high-traffic websitesStrong expertise in HTML5, CSS, JavaScript, and modern front-end development practicesHands-on experience working with CMS platforms, WordPress preferredExperience integrating with APIs and third-party marketing or analytics platformsDemonstrated expertise in performance optimization, caching strategies, CDNs, and Core Web VitalsStrong understanding of technical SEO and accessibility standards such as WCAG or ADAExperience working within structured engineering standards, code reviews, and release processesPreferredCreative technologist with experience with animation or motion frameworks such as GSAPFamiliarity with cloud platforms or enterprise WordPress hosting providersExperience integrating marketing technology platforms such as Eloqua, Wistia, Bynder, or Google AnalyticsExperience applying AI tools within development workflows or optimizing digital experiences for AI-driven discoveryExperience working within global or distributed engineering teamsBackground in B2B, SaaS, or complex enterprise digital environments#LI-PR1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.","2026-04-22T15:32:16.000Z",{"jsonldValid":11,"jsonld":9},{"id":103,"slug":104,"title":105,"companyname":61,"companylogo":62,"companyTagline":63,"companyIndustry":64,"city":65,"country":66,"remote":11,"employmentType":106,"department":107,"content_html":108,"content_text":109,"years":17,"createdAt":18,"updatedAtISO":110,"postedAtISO":111,"hasSalary":11,"salaryMin":71,"salaryMax":72,"currency":23,"schema":112},"c8d1198d45c9a065d7b0ac309d1a51d3eb941033c2bb7a799643817c43dbc9f9","gtm-operations-analyst-at-flowcode-ef5a7f0f08","GTM Operations Analyst",[13],"Operations","\u003Ch2>\u003Cstrong>GTM Operations Analyst\u003C/strong>\u003C/h2>\n\u003Cp>Location: Soho, NYC (Onsite). 4-5 days a week. \u003C/p>\n\u003Ch3>\u003Cstrong>About Flowcode\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\u003C/p>\n\u003Cp>Our mission is simple: instantly connect fans to brands IRL.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is seeking a \u003Cstrong>GTM Operations Analyst \u003C/strong>to support and optimize the systems, data, and workflows that power our go-to-market teams.\u003C/p>\n\u003Cp>This is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\u003C/p>\n\u003Cp>You maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\u003C/p>\n\u003Cp>Over time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>You own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\u003C/li>\n\u003Cli>Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\u003C/li>\n\u003Cli>Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\u003C/li>\n\u003Cli>Build and maintain basic reports and dashboards in HubSpot and Looker\u003C/li>\n\u003Cli>Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance\u003C/li>\n\u003Cli>Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\u003C/li>\n\u003Cli>Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–2 years of experience in CRM administration, analytics, or revenue operations\u003C/li>\n\u003Cli>Hands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\u003C/li>\n\u003Cli>Strong attention to detail and interest in working with data and systems\u003C/li>\n\u003Cli>Experience with Excel/Google Sheets\u003C/li>\n\u003Cli>Familiarity with SQL or willingness to learn\u003C/li>\n\u003Cli>Interest in analytics tools (Looker, Tableau, etc.) is a plus\u003C/li>\n\u003Cli>Strong communication skills and ability to work across teams\u003C/li>\n\u003Cli>Highly organized, proactive, and eager to learn in a fast-paced environment\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Can Expect\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Compensation:\u003C/strong> Competitive salary $75-90k and equity options.\u003Cbr>\u003Cstrong>Benefits:\u003C/strong> Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.\u003Cbr>\u003Cstrong>Work Environment:\u003C/strong> Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\u003C/p>\n\u003Cp>Flowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.\u003C/p>","GTM Operations Analyst\nLocation: Soho, NYC (Onsite). 4-5 days a week. \nAbout Flowcode\nFlowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\nOur mission is simple: instantly connect fans to brands IRL.\nThe Role\nFlowcode is seeking a GTM Operations Analyst to support and optimize the systems, data, and workflows that power our go-to-market teams.\nThis is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\nYou maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\nOver time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\nWhat You’ll Do\n\nYou own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\nSupport Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\nHelp improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\nBuild and maintain basic reports and dashboards in HubSpot and Looker\nAssist with pulling and analyzing data related to customer growth, retention, and pipeline performance\nSupport the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\nPartner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\n\nWhat We’re Looking For\n\n1–2 years of experience in CRM administration, analytics, or revenue operations\nHands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\nStrong attention to detail and interest in working with data and systems\nExperience with Excel/Google Sheets\nFamiliarity with SQL or willingness to learn\nInterest in analytics tools (Looker, Tableau, etc.) is a plus\nStrong communication skills and ability to work across teams\nHighly organized, proactive, and eager to learn in a fast-paced environment\n\nWhat You Can Expect\nCompensation: Competitive salary $75-90k and equity options.Benefits: Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.Work Environment: Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\nFlowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.","2026-04-22 17:32:17","2026-04-21T20:30:59.000Z",{"jsonldValid":11,"jsonld":9},1776907054440]