[{"data":1,"prerenderedAt":111},["ShallowReactive",2],{"$fcfWmVoqkjjQv4lTrq_9RJqUIZCqEbBCQTcxrFR17Q7U":3,"$feYamP-5_YCPNcOy-PozLUaZAWIilHEI9-TNgRd1e0SI":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"a63a6752184cec84b7b16ca5a3348d94c720d07f6f55b0f099b9ad2b9cb949da","senior-manager-growth-marketing-global-futures-at-airwallex-74cec76c91","Senior Manager, Growth Marketing, Global Futures","Airwallex","https://logo.clearbit.com/airwallex.com","Empowering businesses to grow without borders","Financial Services","US - San Francisco","Us - San Francisco",true,[16],"Full-time","Marketing","\u003Ch2>\u003Cstrong>About Airwallex\u003C/strong>\u003C/h2>\u003Cp>Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.\u003C/p>\u003Cp>Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.\u003C/p>\u003Ch2>\u003Cstrong>Attributes We Value\u003C/strong>\u003C/h2>\u003Cp>We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.\u003C/p>\u003Cp>You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.\u003C/p>\u003Ch2>\u003Cstrong>About the team\u003C/strong>\u003C/h2>\u003Cp>The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.\u003C/p>\u003Ch2>\u003Cstrong>What you'll do\u003C/strong>\u003C/h2>\u003Cp>We're looking for a strategic, technically fluent, and hands-on marketing leader to own the future of AI innovation across the Global Growth Marketing organization. As the Senior Manager, Growth Marketing, Global Futures, you will define and operationalize the AI strategy and technology roadmap that powers the next generation of marketing performance. You'll lead the centralized evaluation, rollout, and enablement of AI and automation technologies across Performance Marketing, Creative, and Analytics, embedding intelligence and efficiency into every stage of the marketing lifecycle. You will partner closely with Engineering, IT, Legal, and cross-functional marketing teams to translate emerging technologies into measurable operational and revenue outcomes at global scale.\u003C/p>\u003Cp>This role is based in San Francisco.\u003C/p>\u003Ch2>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Design and deploy agent-based workflows that can: analyze campaign performance (paid + SEO + Creative), generate insights and hypotheses, recommend and execute optimizations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create systems that continuously learn and improve from performance data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop multi-step autonomous workflows (e.g., detect → diagnose → recommend → act)\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Build pipelines that automatically: Surface performance anomalies (CPA spikes, CTR drops, keyword decay), Identify growth opportunities (new keyword clusters, audience expansion)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Automate reporting and insight generation across: Google Ads, Meta, SEO platforms\u003C/p>\u003C/li>\u003Cli>\u003Cp>Replace static dashboards with dynamic, queryable AI-driven insights\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Redesign core growth workflows to be: Faster (hours → minutes), less manual (reduce analyst dependency)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build tools that enable: Rapid campaign iteration, faster testing cycles (creative, keyword, landing pages)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Eliminate bottlenecks in execution and analysis\u003C/p>\u003C/li>\u003Cli>\u003Cp>Connect data sources (ad platforms, analytics, CRM, SEO tools)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with engineering to: Build scalable data pipelines, enable real-time or near-real-time decisioning\u003C/p>\u003C/li>\u003Cli>\u003Cp>Implement LLM-based systems for: Insight generation, natural language querying of performance data\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Partner with Growth, Product, and Marketing leadership to: Identify highest-leverage automation opportunities, prioritize use cases with measurable ROI\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define success metrics (incremental lift, efficiency gains, cycle time reduction)\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Serve as the internal evangelist for AI and automation, fostering a culture of experimentation, technical curiosity, and operational excellence. Educate and enable marketing partners on AI best practices, tools, and testing frameworks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with Data Science, MarTech, and Analytics teams to align AI integrations with the broader analytics infrastructure and ensure data integrity across platforms.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Who you are\u003C/strong>\u003C/h2>\u003Cp>We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\u003C/p>\u003Ch2>\u003Cstrong>Minimum qualifications:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>10+ years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech. Demonstrated success building or leading AI enablement programs within marketing organizations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of marketing infrastructure, tracking, and data pipelines, with proven ability to translate emerging technologies into measurable operational or revenue outcomes.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong leadership, stakeholder management, and program governance skills, with the ability to influence cross-functional teams and drive adoption without direct authority.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with AI and automation platforms (e.g., ChatGPT, Firefly, Runway, Midjourney, Mutiny, Dynamic Yield, Jasper, Descript, Synthesia, Adobe Sensei) and familiarity with CRM and marketing automation systems (Salesforce, Marketo, HubSpot).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor's or Master's degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Preferred qualifications:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Experience managing global evaluation and rollout of martech or AI systems across multiple regions and teams.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with data privacy, security, and AI governance frameworks (e.g., GDPR, CCPA), including responsible AI use and compliance considerations.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced understanding of creative automation, dynamic content testing, and prompt engineering or agentic AI workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to synthesize technical, operational, and strategic perspectives into clear direction, and comfort operating in fast-moving, ambiguous, high-growth environments. Experience successfully proposing new solutions across a landscape of diverse decision makers with determination.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Applicant Safety Policy: Fraud and Third-Party Recruiters\u003C/strong>\u003C/h2>\u003Cp>\u003Cem>To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @\u003C/em>airwallex.com\u003Cem> email address. Please apply only through \u003C/em>careers.airwallex.com\u003Cem> or our official LinkedIn page.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>Equal opportunity\u003C/strong>\u003C/h2>\u003Cp>Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.\u003C/p>","About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.About the teamThe Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.What you'll doWe're looking for a strategic, technically fluent, and hands-on marketing leader to own the future of AI innovation across the Global Growth Marketing organization. As the Senior Manager, Growth Marketing, Global Futures, you will define and operationalize the AI strategy and technology roadmap that powers the next generation of marketing performance. You'll lead the centralized evaluation, rollout, and enablement of AI and automation technologies across Performance Marketing, Creative, and Analytics, embedding intelligence and efficiency into every stage of the marketing lifecycle. You will partner closely with Engineering, IT, Legal, and cross-functional marketing teams to translate emerging technologies into measurable operational and revenue outcomes at global scale.This role is based in San Francisco.Responsibilities:Design and deploy agent-based workflows that can: analyze campaign performance (paid + SEO + Creative), generate insights and hypotheses, recommend and execute optimizationsCreate systems that continuously learn and improve from performance dataDevelop multi-step autonomous workflows (e.g., detect → diagnose → recommend → act)Build pipelines that automatically: Surface performance anomalies (CPA spikes, CTR drops, keyword decay), Identify growth opportunities (new keyword clusters, audience expansion)Automate reporting and insight generation across: Google Ads, Meta, SEO platformsReplace static dashboards with dynamic, queryable AI-driven insightsRedesign core growth workflows to be: Faster (hours → minutes), less manual (reduce analyst dependency)Build tools that enable: Rapid campaign iteration, faster testing cycles (creative, keyword, landing pages)Eliminate bottlenecks in execution and analysisConnect data sources (ad platforms, analytics, CRM, SEO tools)Work with engineering to: Build scalable data pipelines, enable real-time or near-real-time decisioningImplement LLM-based systems for: Insight generation, natural language querying of performance dataPartner with Growth, Product, and Marketing leadership to: Identify highest-leverage automation opportunities, prioritize use cases with measurable ROIDefine success metrics (incremental lift, efficiency gains, cycle time reduction)Serve as the internal evangelist for AI and automation, fostering a culture of experimentation, technical curiosity, and operational excellence. Educate and enable marketing partners on AI best practices, tools, and testing frameworks.Collaborate with Data Science, MarTech, and Analytics teams to align AI integrations with the broader analytics infrastructure and ensure data integrity across platforms.Who you areWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.Minimum qualifications:10+ years of experience in Performance Marketing, Marketing Operations, or CRO, ideally in B2B SaaS or fintech. Demonstrated success building or leading AI enablement programs within marketing organizations.Deep understanding of marketing infrastructure, tracking, and data pipelines, with proven ability to translate emerging technologies into measurable operational or revenue outcomes.Strong leadership, stakeholder management, and program governance skills, with the ability to influence cross-functional teams and drive adoption without direct authority.Hands-on experience with AI and automation platforms (e.g., ChatGPT, Firefly, Runway, Midjourney, Mutiny, Dynamic Yield, Jasper, Descript, Synthesia, Adobe Sensei) and familiarity with CRM and marketing automation systems (Salesforce, Marketo, HubSpot).Bachelor's or Master's degree in Marketing Analytics, Computer Science, Statistics, Engineering, or Business Analytics.Preferred qualifications:Experience managing global evaluation and rollout of martech or AI systems across multiple regions and teams.Familiarity with data privacy, security, and AI governance frameworks (e.g., GDPR, CCPA), including responsible AI use and compliance considerations.Advanced understanding of creative automation, dynamic content testing, and prompt engineering or agentic AI workflows.Ability to synthesize technical, operational, and strategic perspectives into clear direction, and comfort operating in fast-moving, ambiguous, high-growth environments. Experience successfully proposing new solutions across a landscape of diverse decision makers with determination.Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.",0,1788848760000,"2026-09-08 08:36:44","2026-04-16T20:56:38.257+00:00",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,41,51,63,80,96],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":34,"department":17,"content_html":35,"content_text":36,"years":20,"createdAt":37,"updatedAtISO":38,"postedAtISO":39,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":40},"4f3f1eacd66d5fd7698be7ada39bcbd6440fcbdbc8cdedc9ce1d2a7a1edef8fb","manager-growth-strategy-and-operations-experiments-campaigns-at-airwallex-457527a6ff","Manager, Growth Strategy & Operations (Experiments/Campaigns)",[16],"\u003Ch2>\u003Cstrong>About Airwallex\u003C/strong>\u003C/h2>\u003Cp>Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.\u003C/p>\u003Cp>Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.\u003C/p>\u003Ch2>\u003Cstrong>Attributes We Value\u003C/strong>\u003C/h2>\u003Cp>We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.\u003C/p>\u003Cp>You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.\u003C/p>\u003Cp>\u003Cstrong>About the team\u003C/strong>\u003C/p>\u003Cp>You’ll be part of a collaborative, results-driven Growth team that thrives on experimentation and innovation. We value creativity, data-driven decision-making, and a builder’s mindset. Our team is passionate about finding new ways to deliver value to customers and scale Airwallex’s impact globally. We support continuous learning, mentorship, and career growth, and we celebrate diverse perspectives and backgrounds.\u003C/p>\u003Cp>\u003Cstrong>What you'll do\u003C/strong>\u003C/p>\u003Cp>As the Manager for Growth Strategy & Operations, you'll build and run the experimentation engine behind Airwallex's global growth: what we test, how we test it, and how we know when we're right. You'll design and manage the end-to-end execution of growth experiments and campaigns. You'll work with cross-functional partners to translate strategic hypotheses into operational workflows, manage experiment design and tracking, coordinate launches and rollouts, synthesize learnings to inform next iterations and build scalable systems.\u003C/p>\u003Cp>You'll act as the operational backbone of the growth function, ensuring experiments run efficiently, dependencies are managed, and insights are captured. You'll own parts of our growth campaign calendar and experiment roadmap, working with Growth, Commercial, Data, Product, Engineering, Legal, Marketing to orchestrate launches. This role requires strong project management, analytical thinking, and the ability to balance speed with rigor.\u003C/p>\u003Cp>This role is based in San Francisco, CA.\u003C/p>\u003Cp>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>The experimentation backlog and roadmap. Consolidate hypotheses from Commercial, Lifecycle, Growth Innovation, Product and Marketing into a single prioritized backlog. Rank by expected impact, confidence, effort and strategic fit, and keep the prioritization framework current as the bar moves. Maintain the global campaign registry and forward calendar so teams can see clashes and share learnings.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experiment design and measurement. Partner with each campaign or experiment owner to define the hypothesis, primary metric, and target effect size before a single thing gets built. Set the measurement approach up front: control or holdout, audience size and statistical power, and the criteria for calling a result. Pressure-test feasibility across audience, budget and technical requirements, and flag what has to be built first.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build, QA and launch. Turn approved designs into live campaigns across our Martech stack (Hightouch, Marketo, Infobip, Contentful). Produce copy and creative variants with the campaign owner, draft terms with Legal where needed, and run copy and design approvals end to end. QA the full journey before go-live, apply consent, suppression and frequency-capping rules per market, and run the rollback and comms protocol if a campaign misfires.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Measurement and readout. Own the tracking taxonomy e.g. campaign IDs, tagging conventions so results stay comparable across campaigns and regions. Build and maintain reporting dashboards with Data Science in Hex and Looker, monitor performance, run ad-hoc analysis and troubleshooting, and share results and learnings in cross-functional forums.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Systems, automation and AI. Find the gaps in tooling and process, and codify repeatable work incl. checklists, QA scripts, readout templates, a registry library into tooling that scales. Use AI to do this well, with clear guardrails: human review before anything customer-facing goes live.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Budget and forecasting. Partner with FP&A on the budgeting and forecasting process. Set expected impact and cost targets before launch, own the central budget once allocated, track utilization across campaigns, and report actuals against forecast.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Who you are\u003C/strong>\u003C/p>\u003Cp>We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.\u003C/p>\u003Cp>\u003Cstrong>Minimum qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5+ years of experience in growth, operations, product management, or strategy roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to manage complex projects with multiple stakeholders and dependencies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical and problem solving skills; comfort working with data and metrics\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience designing or coordinating experiments; familiarity with A/B testing methodology\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent written and verbal communication; ability to synthesize and present insights clearly\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to execute in ambiguity and adapt quickly to changing priorities\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Preferred qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>A track record running experimentation programs with real statistical rigor. You know how holdouts, power and significance actually work, not just the vocabulary.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience across lifecycle and Martech tooling and a CDP. You can build and QA a campaign yourself\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical rigor. You're comfortable in SQL and/or analytics tools (Mixpanel, Amplitude, Tableau, Hex, Looker etc.), and you turn raw performance data into a decision\u003C/p>\u003C/li>\u003Cli>\u003Cp>A prioritization instinct. You can say no to good ideas to protect the few that matter, and defend the call with evidence\u003C/p>\u003C/li>\u003Cli>\u003Cp>Cross-functional range. You move easily between Commercial, Product, Marketing, Data and Legal\u003C/p>\u003C/li>\u003Cli>\u003Cp>A bias to build. You reach for automation and AI to make repeatable work scale, and you put guardrails around it before it ships\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in SaaS, fintech, or high-growth tech companies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with agile and product development methodologies\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working cross-functionally with engineering and data teams to deploy experiments at scale\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Applicant Safety Policy: Fraud and Third-Party Recruiters\u003C/strong>\u003C/h2>\u003Cp>\u003Cem>To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @\u003C/em>airwallex.com\u003Cem> email address. Please apply only through \u003C/em>careers.airwallex.com\u003Cem> or our official LinkedIn page.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>Equal opportunity\u003C/strong>\u003C/h2>\u003Cp>Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.\u003C/p>","About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.About the teamYou’ll be part of a collaborative, results-driven Growth team that thrives on experimentation and innovation. We value creativity, data-driven decision-making, and a builder’s mindset. Our team is passionate about finding new ways to deliver value to customers and scale Airwallex’s impact globally. We support continuous learning, mentorship, and career growth, and we celebrate diverse perspectives and backgrounds.What you'll doAs the Manager for Growth Strategy & Operations, you'll build and run the experimentation engine behind Airwallex's global growth: what we test, how we test it, and how we know when we're right. You'll design and manage the end-to-end execution of growth experiments and campaigns. You'll work with cross-functional partners to translate strategic hypotheses into operational workflows, manage experiment design and tracking, coordinate launches and rollouts, synthesize learnings to inform next iterations and build scalable systems.You'll act as the operational backbone of the growth function, ensuring experiments run efficiently, dependencies are managed, and insights are captured. You'll own parts of our growth campaign calendar and experiment roadmap, working with Growth, Commercial, Data, Product, Engineering, Legal, Marketing to orchestrate launches. This role requires strong project management, analytical thinking, and the ability to balance speed with rigor.This role is based in San Francisco, CA.Responsibilities:The experimentation backlog and roadmap. Consolidate hypotheses from Commercial, Lifecycle, Growth Innovation, Product and Marketing into a single prioritized backlog. Rank by expected impact, confidence, effort and strategic fit, and keep the prioritization framework current as the bar moves. Maintain the global campaign registry and forward calendar so teams can see clashes and share learnings.Experiment design and measurement. Partner with each campaign or experiment owner to define the hypothesis, primary metric, and target effect size before a single thing gets built. Set the measurement approach up front: control or holdout, audience size and statistical power, and the criteria for calling a result. Pressure-test feasibility across audience, budget and technical requirements, and flag what has to be built first.Build, QA and launch. Turn approved designs into live campaigns across our Martech stack (Hightouch, Marketo, Infobip, Contentful). Produce copy and creative variants with the campaign owner, draft terms with Legal where needed, and run copy and design approvals end to end. QA the full journey before go-live, apply consent, suppression and frequency-capping rules per market, and run the rollback and comms protocol if a campaign misfires.Measurement and readout. Own the tracking taxonomy e.g. campaign IDs, tagging conventions so results stay comparable across campaigns and regions. Build and maintain reporting dashboards with Data Science in Hex and Looker, monitor performance, run ad-hoc analysis and troubleshooting, and share results and learnings in cross-functional forums.Systems, automation and AI. Find the gaps in tooling and process, and codify repeatable work incl. checklists, QA scripts, readout templates, a registry library into tooling that scales. Use AI to do this well, with clear guardrails: human review before anything customer-facing goes live.Budget and forecasting. Partner with FP&A on the budgeting and forecasting process. Set expected impact and cost targets before launch, own the central budget once allocated, track utilization across campaigns, and report actuals against forecast.Who you areWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.Minimum qualifications:5+ years of experience in growth, operations, product management, or strategy rolesDemonstrated ability to manage complex projects with multiple stakeholders and dependenciesStrong analytical and problem solving skills; comfort working with data and metricsExperience designing or coordinating experiments; familiarity with A/B testing methodologyExcellent written and verbal communication; ability to synthesize and present insights clearlyAbility to execute in ambiguity and adapt quickly to changing prioritiesPreferred qualifications:A track record running experimentation programs with real statistical rigor. You know how holdouts, power and significance actually work, not just the vocabulary.Hands-on experience across lifecycle and Martech tooling and a CDP. You can build and QA a campaign yourselfStrong analytical rigor. You're comfortable in SQL and/or analytics tools (Mixpanel, Amplitude, Tableau, Hex, Looker etc.), and you turn raw performance data into a decisionA prioritization instinct. You can say no to good ideas to protect the few that matter, and defend the call with evidenceCross-functional range. You move easily between Commercial, Product, Marketing, Data and LegalA bias to build. You reach for automation and AI to make repeatable work scale, and you put guardrails around it before it shipsExperience in SaaS, fintech, or high-growth tech companiesFamiliarity with agile and product development methodologiesExperience working cross-functionally with engineering and data teams to deploy experiments at scaleApplicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.",1788848764000,"2026-09-08 08:37:41","2026-09-02T19:19:40.161+00:00",{"jsonldValid":24,"jsonld":27},{"id":42,"slug":43,"title":44,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":45,"department":46,"content_html":47,"content_text":48,"years":20,"createdAt":37,"updatedAtISO":38,"postedAtISO":49,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":50},"47847f97fd3ff78709e8859785176d83c1d78ffe168862057bbdf87c271ad3ec","manager-marketing-operations-america-at-airwallex-eeb5f0b113","Manager, Marketing Operations, America",[16],"Operations","\u003Ch2>\u003Cstrong>About Airwallex\u003C/strong>\u003C/h2>\u003Cp>Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.\u003C/p>\u003Cp>Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.\u003C/p>\u003Ch2>\u003Cstrong>Attributes We Value\u003C/strong>\u003C/h2>\u003Cp>We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.\u003C/p>\u003Cp>You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.\u003C/p>\u003Ch2>\u003Cstrong>About the team\u003C/strong>\u003C/h2>\u003Cp>The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\u003Cp>We’re seeking a talented and experienced Marketing Operations Manager that will play a crucial role in developing and executing automated marketing campaigns to drive customer acquisition, engagement, and retention. You’ll collaborate with Marketing and Sales teams around the world to develop and execute ABM strategies, using Marketo and other platforms to effectively target accounts. You’re a strategic thinker with a strong background in Marketing Automation platforms, data analysis, and campaign optimization. You’re a resourceful, creative go-getter who is eager to help shape the next phase of Airwallex’s growth.\u003C/p>\u003Cp>The role is based in San Francisco\u003C/p>\u003Ch2>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Design, build, and execute B2B marketing campaigns using Marketo, including email templates, workflows, segmentation, and automation rules. Oversee all technical aspects to make sure they are optimized for campaign success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Spin up landing pages using existing, team-maintained templates; maintain a strong working knowledge of landing page and email best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and manage target account audiences in Demandbase, Hightouch, Salesforce, and Marketo, and activate them across downstream channels by feeding audiences into LinkedIn, Google Ads, or Meta Ads for retargeting to drive ABM-focused marketing motions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Set up and execute outreach sequences in Outreach.io, including post-event automation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Execute (not architect) infrastructure tasks supporting mass email sending, such as warming up additional sending domains/inboxes as directed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Set up and test the webinar registration/routing system; QA lead routing after every lead upload to confirm records are routed correctly, catching errors before they reach the sales team.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own quality control on your own output: proactively flag ambiguous or risky sends (e.g., audience segments that include existing customers, or accounts owned by other regions) rather than sending on autopilot.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and implement complex automation workflows in Marketo, including lead nurturing, drip campaigns, and triggered communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide day-to-day support to the US Marketing and Sales teams on the use of Marketo, Salesforce, Outreach, and Hightouch, following established best practices and playbooks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure all ABM activities comply with data privacy regulations (e.g., GDPR) and internal security policies, particularly in handling and processing account data.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Who you are\u003C/strong>\u003C/h2>\u003Cp>We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.\u003C/p>\u003Ch3>\u003C/h3>\u003Cp>\u003Cstrong>Minimum qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5+ years of experience working with Marketing Automation tools (e.g. Marketo) and CRM systems (e.g. Salesforce), especially in a B2B environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of working with Marketing and Sales teams to deploy successful ABM campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills, a data driven orientation, and uncompromising attention to detail.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solid communication and collaboration skills, both internally and externally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Portfolio required:\u003C/strong> Please prepare to include a portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you have created during the interview process.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Preferred qualifications:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience with Hightouch or a similar CDP to build, manage, and activate target audiences as needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adobe Marketo Engage certification and basic SQL skills are good to have.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Applicant Safety Policy: Fraud and Third-Party Recruiters\u003C/strong>\u003C/h2>\u003Cp>\u003Cem>To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @\u003C/em>airwallex.com\u003Cem> email address. Please apply only through \u003C/em>careers.airwallex.com\u003Cem> or our official LinkedIn page.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>Equal opportunity\u003C/strong>\u003C/h2>\u003Cp>Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.\u003C/p>","About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.About the teamThe Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.What you’ll doWe’re seeking a talented and experienced Marketing Operations Manager that will play a crucial role in developing and executing automated marketing campaigns to drive customer acquisition, engagement, and retention. You’ll collaborate with Marketing and Sales teams around the world to develop and execute ABM strategies, using Marketo and other platforms to effectively target accounts. You’re a strategic thinker with a strong background in Marketing Automation platforms, data analysis, and campaign optimization. You’re a resourceful, creative go-getter who is eager to help shape the next phase of Airwallex’s growth.The role is based in San FranciscoResponsibilities:Design, build, and execute B2B marketing campaigns using Marketo, including email templates, workflows, segmentation, and automation rules. Oversee all technical aspects to make sure they are optimized for campaign success.Spin up landing pages using existing, team-maintained templates; maintain a strong working knowledge of landing page and email best practices.Build and manage target account audiences in Demandbase, Hightouch, Salesforce, and Marketo, and activate them across downstream channels by feeding audiences into LinkedIn, Google Ads, or Meta Ads for retargeting to drive ABM-focused marketing motions.Set up and execute outreach sequences in Outreach.io, including post-event automation.Execute (not architect) infrastructure tasks supporting mass email sending, such as warming up additional sending domains/inboxes as directed.Set up and test the webinar registration/routing system; QA lead routing after every lead upload to confirm records are routed correctly, catching errors before they reach the sales team.Own quality control on your own output: proactively flag ambiguous or risky sends (e.g., audience segments that include existing customers, or accounts owned by other regions) rather than sending on autopilot.Develop and implement complex automation workflows in Marketo, including lead nurturing, drip campaigns, and triggered communications.Provide day-to-day support to the US Marketing and Sales teams on the use of Marketo, Salesforce, Outreach, and Hightouch, following established best practices and playbooks.Ensure all ABM activities comply with data privacy regulations (e.g., GDPR) and internal security policies, particularly in handling and processing account data.Who you areWe're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.Minimum qualifications:5+ years of experience working with Marketing Automation tools (e.g. Marketo) and CRM systems (e.g. Salesforce), especially in a B2B environment.A track record of working with Marketing and Sales teams to deploy successful ABM campaigns.Strong analytical skills, a data driven orientation, and uncompromising attention to detail.Solid communication and collaboration skills, both internally and externally.Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.Portfolio required: Please prepare to include a portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you have created during the interview process.Preferred qualifications:Experience with Hightouch or a similar CDP to build, manage, and activate target audiences as needed.Adobe Marketo Engage certification and basic SQL skills are good to have.Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","2026-08-27T17:44:35.747+00:00",{"jsonldValid":24,"jsonld":27},{"id":52,"slug":53,"title":54,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":55,"country":56,"remote":24,"employmentType":57,"department":46,"content_html":58,"content_text":59,"years":20,"createdAt":37,"updatedAtISO":38,"postedAtISO":60,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":61,"schema":62},"d20504681d481afd31e0545e69ceaa21bcc39c9de2a839a75f94872add24d933","manager-marketing-operations-at-airwallex-31208f3fe9","Manager, Marketing Operations","SG - Singapore","Singapore",[16],"\u003Ch2>\u003Cstrong>About Airwallex\u003C/strong>\u003C/h2>\u003Cp>Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.\u003C/p>\u003Cp>Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.\u003C/p>\u003Ch2>\u003Cstrong>Attributes We Value\u003C/strong>\u003C/h2>\u003Cp>We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.\u003C/p>\u003Cp>You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.\u003C/p>\u003Ch2>\u003Cstrong>About the team\u003C/strong>\u003C/h2>\u003Cp>The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.\u003C/p>\u003Ch2>\u003Cstrong>What you’ll do\u003C/strong>\u003C/h2>\u003Cp>We’re seeking a talented and experienced Marketing Operations Manager that will play a crucial role in developing and executing automated marketing campaigns to drive customer acquisition, engagement, and retention. You’ll collaborate with Marketing and Sales teams around the world to develop and execute ABM strategies, using Marketo and other platforms to effectively target accounts. You’re a strategic thinker with a strong background in Marketing Automation platforms, data analysis, and campaign optimisation. You’re a resourceful, creative go-getter who is eager to help shape the next phase of Airwallex’s growth.\u003C/p>\u003Ch3>\u003Cstrong>Responsibilities:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Design, build, and execute B2B marketing campaigns using Marketo, including email templates, workflows, segmentation, and automation rules. Oversee all technical aspects to make sure they are optimised for campaign success.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Spin up landing pages using existing, team-maintained templates; maintain a strong working knowledge of landing page and email best practices.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build and manage target account audiences in Demandbase, Hightouch, Salesforce, and Marketo, and activate them across downstream channels by feeding audiences into LinkedIn, Google Ads, or Meta Ads for retargeting to drive ABM-focused marketing motions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and implement complex automation workflows in Marketo, including lead nurturing, drip campaigns, and triggered communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Provide day-to-day support to the regional Marketing and Sales teams on the use of Marketo, Salesforce, Outreach, and Hightouch, following established best practices and playbooks.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure all ABM activities comply with data privacy regulations (e.g., GDPR) and internal security policies, particularly in handling and processing account data.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Who you are\u003C/strong>\u003C/h2>\u003Ch3>\u003Cstrong>Minimum qualifications:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>5+ years of experience working with Marketing Automation tools (e.g. Marketo) and CRM systems (e.g. Salesforce), especially in a B2B environment.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of working with Marketing and Sales teams to deploy successful ABM campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical skills, a data driven orientation, and uncompromising attention to detail.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solid communication and collaboration skills, both internally and externally.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Portfolio required:\u003C/strong> Please submit a portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you have created.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>\u003Cstrong>Preferred qualifications:\u003C/strong>\u003C/h3>\u003Cul>\u003Cli>\u003Cp>Experience with Hightouch or a similar CDP to build, manage, and activate target audiences as needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Adobe Marketo Engage certification and basic SQL skills are good to have.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>Applicant Safety Policy: Fraud and Third-Party Recruiters\u003C/strong>\u003C/h2>\u003Cp>\u003Cem>To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @\u003C/em>airwallex.com\u003Cem> email address. Please apply only through \u003C/em>careers.airwallex.com\u003Cem> or our official LinkedIn page.\u003C/em>\u003C/p>\u003Cp>\u003Cem>Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.\u003C/em>\u003C/p>\u003Ch2>\u003Cstrong>Equal opportunity\u003C/strong>\u003C/h2>\u003Cp>Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.\u003C/p>","About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.About the teamThe Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.What you’ll doWe’re seeking a talented and experienced Marketing Operations Manager that will play a crucial role in developing and executing automated marketing campaigns to drive customer acquisition, engagement, and retention. You’ll collaborate with Marketing and Sales teams around the world to develop and execute ABM strategies, using Marketo and other platforms to effectively target accounts. You’re a strategic thinker with a strong background in Marketing Automation platforms, data analysis, and campaign optimisation. You’re a resourceful, creative go-getter who is eager to help shape the next phase of Airwallex’s growth.Responsibilities:Design, build, and execute B2B marketing campaigns using Marketo, including email templates, workflows, segmentation, and automation rules. Oversee all technical aspects to make sure they are optimised for campaign success.Spin up landing pages using existing, team-maintained templates; maintain a strong working knowledge of landing page and email best practices.Build and manage target account audiences in Demandbase, Hightouch, Salesforce, and Marketo, and activate them across downstream channels by feeding audiences into LinkedIn, Google Ads, or Meta Ads for retargeting to drive ABM-focused marketing motions.Develop and implement complex automation workflows in Marketo, including lead nurturing, drip campaigns, and triggered communications.Provide day-to-day support to the regional Marketing and Sales teams on the use of Marketo, Salesforce, Outreach, and Hightouch, following established best practices and playbooks.Ensure all ABM activities comply with data privacy regulations (e.g., GDPR) and internal security policies, particularly in handling and processing account data.Who you areMinimum qualifications:5+ years of experience working with Marketing Automation tools (e.g. Marketo) and CRM systems (e.g. Salesforce), especially in a B2B environment.A track record of working with Marketing and Sales teams to deploy successful ABM campaigns.Strong analytical skills, a data driven orientation, and uncompromising attention to detail.Solid communication and collaboration skills, both internally and externally.Strong knowledge of HTML, CSS, JavaScript, and email design best practices, with hands-on experience building landing pages and email campaigns.Experience working across MarTech platforms such as Mutiny, Outreach, Marketo, Contentful, or similar tools.Portfolio required: Please submit a portfolio showcasing relevant landing pages, email campaigns, or other digital marketing assets you have created.Preferred qualifications:Experience with Hightouch or a similar CDP to build, manage, and activate target audiences as needed.Adobe Marketo Engage certification and basic SQL skills are good to have.Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.","2026-08-24T04:28:06.061+00:00","SGD",{"jsonldValid":24,"jsonld":27},{"id":64,"slug":65,"title":66,"companyname":67,"companylogo":68,"companyTagline":69,"companyIndustry":11,"city":70,"country":71,"remote":24,"employmentType":72,"department":17,"content_html":74,"content_text":75,"years":20,"createdAt":76,"updatedAtISO":77,"postedAtISO":78,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":79},"2c44a63777aea2e48aa553be8237b6aa78e55ed2971154c9797d0bbab020570c","head-of-lifecycle-marketing-at-taptap-send-1015951303","Head of Lifecycle Marketing","Taptap Send","https://logo.clearbit.com/taptapsend.com","Fair, fast and easy: money transfer as it should be!","New York","United States",[73],"Contract","\u003Ch2>\u003Cstrong>About Us\u003C/strong>\u003C/h2>\u003Cp>We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.\u003C/p>\u003Cp>Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\u003C/p>\u003Cp>We’re growing fast, backed by world-class investors, and scaling a product that blends \u003Cstrong>real world impact with cutting edge fintech innovation\u003C/strong>.\u003C/p>\u003Cp>Here’s a little more:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Founded by Harvard grads and 3-time founders\u003C/strong> who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Backed by top investors\u003C/strong> including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Built by global top performers\u003C/strong> from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Truly global team\u003C/strong> - 250+ people, 50+ nationalities, 50+ languages\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Guided by our values\u003C/strong> - ownership, impact, humility, and heart - in deed, not just word\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003C/p>\u003Cp>We're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.\u003C/p>\u003Cp>You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.\u003C/p>\u003Cp>\u003Cstrong>WHAT YOU'LL DO\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>WHAT WE'RE LOOKING FOR\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>NICE TO HAVE\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in international markets or with multilingual lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in financial services or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building a lifecycle function from the ground up, not just inheriting one.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Taptap Values \u003C/h2>\u003Cp>Impact first\u003C/p>\u003Cp>Team next\u003C/p>\u003Cp>Accept reality\u003C/p>\u003Cp>Propose solutions\u003C/p>\u003Cp>Win with grit\u003C/p>\u003Cp>Be proactively candid, with yourself and others\u003C/p>\u003Cp>Love the particular\u003C/p>\u003Cp>Own it\u003C/p>\u003Cp>Create positive energy\u003C/p>\u003Cp>Maybe, even have fun\u003C/p>\u003Cp>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\u003C/p>\u003Cp>If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\u003C/p>\u003Cp>\u003Cem>Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  \u003C/em>\u003C/p>","About UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a little more:Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordTHE ROLEWe're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.WHAT YOU'LL DOOwn the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.WHAT WE'RE LOOKING FOR8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.NICE TO HAVEExperience in international markets or with multilingual lifecycle programs.Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).Background in financial services or regulated industries.Experience building a lifecycle function from the ground up, not just inheriting one.Taptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.",1788848782000,"2026-09-08 08:36:45","2026-08-31T21:49:12.168+00:00",{"jsonldValid":24,"jsonld":27},{"id":81,"slug":82,"title":83,"companyname":84,"companylogo":85,"companyTagline":86,"companyIndustry":87,"city":88,"country":27,"remote":14,"employmentType":89,"department":90,"content_html":91,"content_text":92,"years":20,"createdAt":76,"updatedAtISO":93,"postedAtISO":94,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":95},"601fc02c18dc4c60056319ddd5f5142afaf4130ebd3049920766b273a674f18c","staff-software-engineer-journeys-at-headway-efe2b62453","Staff Software Engineer (Journeys)","Headway","https://logo.clearbit.com/headway.co","Building a new mental healthcare system that everyone can access.","Mental Health Care","Remote",[16],"Engineering","\u003Cp>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. \u003Cstrong>Headway’s mission is to fix this by building a new mental healthcare system everyone can access.\u003C/strong> We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\u003C/p>\u003Cp>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\u003C/p>\u003Cp>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\u003C/p>\u003Cp>About engineering at Headway:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Principles that guide us:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Focus on the mission\u003C/strong>: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Ship small, learn fast\u003C/strong>: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Everything is a product\u003C/strong>: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Optimize for trust\u003C/strong>: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Tools we use:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Languages:\u003C/strong> Python 3, TypeScript\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Libraries & Frameworks: \u003C/strong>FastAPI, SQLAlchemy, React, Remix, Next.js\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Datastores: \u003C/strong>Postgres, Redis\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Infrastructure: \u003C/strong>AWS (Fargate, ECS, S3, and more), Spark and Kafka\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Monitoring:\u003C/strong> Datadog, PagerDuty, Sentry\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Version Control:\u003C/strong> Github, PagerDuty\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Vulnerability Management\u003C/strong>: Snyk, Semgrep\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cloud Security: \u003C/strong>Lacework\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Delivery\u003C/strong>: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, Mailgun\u003C/p>\u003C/li>\u003C/ul>\u003Cp>About the Journey Team at Headway\u003C/p>\u003Cul>\u003Cli>\u003Cp>The Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>About this role\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Who you are:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience we’re seeking\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\u003C/p>\u003Cp>Headway participates in E-Verify. To learn more, click here.\u003C/p>\u003Cp>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.\u003C/p>","1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About engineering at Headway:Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).Principles that guide us:Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iterationEverything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.Tools we use:Languages: Python 3, TypeScriptLibraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.jsDatastores: Postgres, RedisInfrastructure: AWS (Fargate, ECS, S3, and more), Spark and KafkaMonitoring: Datadog, PagerDuty, SentryVersion Control: Github, PagerDutyVulnerability Management: Snyk, SemgrepCloud Security: LaceworkDelivery: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, MailgunAbout the Journey Team at HeadwayThe Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.About this roleWho you are:We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.Experience we’re seekingWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.Headway participates in E-Verify. To learn more, click here.A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.","2026-09-08 08:36:53","2026-08-10T19:00:11.369+00:00",{"jsonldValid":24,"jsonld":27},{"id":97,"slug":98,"title":99,"companyname":100,"companylogo":101,"companyIndustry":102,"city":103,"country":104,"remote":14,"employmentType":105,"department":17,"content_html":106,"content_text":107,"years":20,"createdAt":108,"updatedAtISO":77,"postedAtISO":109,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":110},"5e85418427c3e72d914f224629654ca62414c1dccc221774e1db58cf0844bb51","retention-marketing-manager-gtm-and-feature-adoption-at-strava-85d2fe4eb8","Retention Marketing Manager, GTM & Feature Adoption","Strava","https://logo.clearbit.com/strava.com","Software Development","Strava SF","Strava Sf",[16],"\u003Ch2>\u003Cstrong>About Strava\u003C/strong>\u003C/h2>\u003Cp>Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.\u003C/p>\u003Cp>Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.\u003C/p>\u003Cp>\u003Cstrong>About This Role\u003C/strong>\u003C/p>\u003Cp>Strava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. \u003C/p>\u003Cp>This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. \u003C/p>\u003Cp>\u003Cem>\u003Cstrong>We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. \u003C/strong>\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You'll Bring to the Team:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with subscription or freemium business models is a plus. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>How This Role Grows\u003C/strong>\u003C/p>\u003Cp>The role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. \u003C/p>\u003Cp>For more information on benefits, please click here.  \u003C/p>\u003Ch1>\u003Cstrong>Why Join Us?\u003C/strong>\u003C/h1>\u003Cp>Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.\u003C/p>\u003Cp>Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.\u003C/p>\u003Cp>When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.\u003C/p>\u003Cp>Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.\u003C/p>\u003Cp>Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.\u003C/p>\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\u003Cp>California Consumer Protection Act Applicant Notice\u003C/p>","About StravaStrava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.About This RoleStrava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. What You'll Do:Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. What You'll Bring to the Team:4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programsA track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).Familiarity with subscription or freemium business models is a plus.  How This Role GrowsThe role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. For more information on benefits, please click here.  Why Join Us?Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.California Consumer Protection Act Applicant Notice",1788848778000,"2026-08-19T23:54:50.233+00:00",{"jsonldValid":24,"jsonld":27},1789910272350]