[{"data":1,"prerenderedAt":113},["ShallowReactive",2],{"$fOCHw010dHywWOTQR3TGhhoN9sDmNivgzzxlT5D89tM0":3,"$fMo88-G-F4GId2BD1QoTRR51B3u-m82L1scdV0yoyw9o":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"73e7d0cbd4686bf60bb7aee22c02fff7925cac709fb3c11aa1bfeb6b4123fb47","senior-manager-growth-operations-at-glossgenius-530bb0549a","Senior Manager, Growth Operations","GlossGenius","https://logo.clearbit.com/glossgenius.com","Software & embedded fintech for small business owners","IT Services and IT Consulting","New York NY","New York Ny",false,[16],"Full-time","Marketing","\u003Cp>\u003Cstrong>About GlossGenius\u003C/strong>\u003C/p>\n\u003Cp>GlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \u003C/p>\n\u003Cp>Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\u003C/p>\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>We're looking for an exceptional operator to serve as the Senior Manager, Growth Operations — the engine behind the engine. Our self-serve growth motion has helped GlossGenius scale to 100,000 active subscribers. This role exists to build the systems, processes, and intelligence infrastructure that keep it running faster every month.\u003C/p>\n\u003Cp>You will know the self-serve funnel more deeply than anyone at GlossGenius. You will own the weekly business reviews, run our experimentation operating system, partner with finance on forecasting, partner closely with the GTM Analytics team, and proactively surface the risks and opportunities that keep our growth trajectory on track.\u003C/p>\n\u003Cp>This is not a channel execution role — we have exceptional people running paid social, paid search, and lifecycle. This is the role that makes all of those functions more cohesive, more measurable, and maximally impactful. \u003C/p>\n\u003Cp>You will report to the VP of Growth Marketing. You must be commutable to our NYC headquarters. We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Build and own a real-time intelligence view of GlossGenius's self-serve funnel — every stage, every conversion point, every leverage opportunity — and proactively flag deviations before they show up as misses in the monthly numbers\u003C/li>\n\u003Cli>Run the weekly business reviews — own the agenda, the data, and the narrative. Translate numbers into decisions, not just updates\u003C/li>\n\u003Cli>Own the end-to-end experimentation process for the self-serve funnel: what's being tested, by whom, with what hypothesis, and what was learned. Maintain the experiment registry, change log, and learning archive\u003C/li>\n\u003Cli>Track and report on experimentation velocity and win rate; build systems that make GlossGenius a learning organization, not just a testing one.\u003C/li>\n\u003Cli>Design and maintain the dashboards and tooling that give channel owners (e.g. paid social, paid search, lifecycle) consistent, granular visibility into their performance — and hold the standard on measurement quality.\u003C/li>\n\u003Cli>Partner with Strategic Finance to co-own the self-serve financial model assumptions, run scenario analysis, and ensure GTM performance data and financial planning are working from the same reality.\u003C/li>\n\u003Cli>Continuously monitor competitors and study best practices in PLG, self-serve SaaS, and vertical SaaS growth — surface multiple high-impact intelligence insights per month with a clear recommendation.\u003C/li>\n\u003Cli>Identify and pursue the highest-leverage operational and analytical opportunities across the self-serve business it evolves\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>7+ years of experience in growth operations, strategy and operations, marketing analytics, or a related function at a fast-growing software or internet business — we care more about the instincts than the exact path.\u003C/li>\n\u003Cli>Demonstrated track record of building operating systems for growth or marketing teams — dashboards, experiment tracking, business review cadences, forecasting processes — not just executing within them.\u003C/li>\n\u003Cli>Experience running recurring business reviews with senior leadership where you owned the narrative and drove decisions, not just reported status.\u003C/li>\n\u003Cli>Direct experience working with finance on forecasting or model assumptions — as a contributor, not a consumer.\u003C/li>\n\u003Cli>Strong analytical and problem-solving skills — comfortable in SQL or equivalent, fluent in attribution, experimentation design, and business modeling.\u003C/li>\n\u003Cli>Expert knowledge of AI tools and technologies, with hands-on experience using AI operationally to build faster, analyze faster, and generate insights at a speed that wasn't previously possible — this is a hard requirement, not a nice-to-have.\u003C/li>\n\u003Cli>Exceptional communication skills — you translate complex data into clear decisions for non-technical audiences and can run a room with senior leadership.\u003C/li>\n\u003Cli>Systems-first thinking: your instinct when facing a recurring problem is to build a process, not solve it one more time manually.\u003C/li>\n\u003Cli>Experience in PLG, self-serve SaaS, or vertical SaaS is a plus — understanding funnel economics intuitively accelerates your impact here.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Prior people management experience — though first-time managers are welcome if you have led cross-functional projects with real accountability.\u003C/li>\n\u003Cli>Background in consulting or strategy and operations with a transition into growth or marketing.\u003C/li>\n\u003Cli>Familiarity with GlossGenius's tech stack: Snowflake, Hex, Iterable, Segment, Eppo.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Benefits & Perks\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Competitive health & dental insurance options, with premiums partially covered by GG\u003C/li>\n\u003Cli>Fertility and adoption benefits via Carrot and Kindbody\u003C/li>\n\u003Cli>Generous, fully-paid parental leave policy\u003C/li>\n\u003Cli>401k benefit - employees are eligible to contribute starting day 1 of employment\u003C/li>\n\u003Cli>Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Dependent Care FSA\u003C/li>\n\u003Cli>Home office support\u003C/li>\n\u003Cli>Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>The salary for this role is between $180,000-$215,000 + equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.\u003C/em>\u003C/p>\u003Cp>Personal Information: Notice at Collection for Employees and Applicants\u003C/p>\n\u003Cp>\u003Cem>Agency Submissions\u003Cbr>\u003C/em>\u003Cem>If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.\u003Cbr>\u003C/em>\u003C/p>","About GlossGenius\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed. We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \nOver 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\nAbout the Role\nWe're looking for an exceptional operator to serve as the Senior Manager, Growth Operations — the engine behind the engine. Our self-serve growth motion has helped GlossGenius scale to 100,000 active subscribers. This role exists to build the systems, processes, and intelligence infrastructure that keep it running faster every month.\nYou will know the self-serve funnel more deeply than anyone at GlossGenius. You will own the weekly business reviews, run our experimentation operating system, partner with finance on forecasting, partner closely with the GTM Analytics team, and proactively surface the risks and opportunities that keep our growth trajectory on track.\nThis is not a channel execution role — we have exceptional people running paid social, paid search, and lifecycle. This is the role that makes all of those functions more cohesive, more measurable, and maximally impactful. \nYou will report to the VP of Growth Marketing. You must be commutable to our NYC headquarters. We default to being in-office 3–4 days per week with required attendance on Tuesdays and Thursdays.\nWhat You’ll Do\n\nBuild and own a real-time intelligence view of GlossGenius's self-serve funnel — every stage, every conversion point, every leverage opportunity — and proactively flag deviations before they show up as misses in the monthly numbers\nRun the weekly business reviews — own the agenda, the data, and the narrative. Translate numbers into decisions, not just updates\nOwn the end-to-end experimentation process for the self-serve funnel: what's being tested, by whom, with what hypothesis, and what was learned. Maintain the experiment registry, change log, and learning archive\nTrack and report on experimentation velocity and win rate; build systems that make GlossGenius a learning organization, not just a testing one.\nDesign and maintain the dashboards and tooling that give channel owners (e.g. paid social, paid search, lifecycle) consistent, granular visibility into their performance — and hold the standard on measurement quality.\nPartner with Strategic Finance to co-own the self-serve financial model assumptions, run scenario analysis, and ensure GTM performance data and financial planning are working from the same reality.\nContinuously monitor competitors and study best practices in PLG, self-serve SaaS, and vertical SaaS growth — surface multiple high-impact intelligence insights per month with a clear recommendation.\nIdentify and pursue the highest-leverage operational and analytical opportunities across the self-serve business it evolves\n\nWhat We’re Looking For\n\n7+ years of experience in growth operations, strategy and operations, marketing analytics, or a related function at a fast-growing software or internet business — we care more about the instincts than the exact path.\nDemonstrated track record of building operating systems for growth or marketing teams — dashboards, experiment tracking, business review cadences, forecasting processes — not just executing within them.\nExperience running recurring business reviews with senior leadership where you owned the narrative and drove decisions, not just reported status.\nDirect experience working with finance on forecasting or model assumptions — as a contributor, not a consumer.\nStrong analytical and problem-solving skills — comfortable in SQL or equivalent, fluent in attribution, experimentation design, and business modeling.\nExpert knowledge of AI tools and technologies, with hands-on experience using AI operationally to build faster, analyze faster, and generate insights at a speed that wasn't previously possible — this is a hard requirement, not a nice-to-have.\nExceptional communication skills — you translate complex data into clear decisions for non-technical audiences and can run a room with senior leadership.\nSystems-first thinking: your instinct when facing a recurring problem is to build a process, not solve it one more time manually.\nExperience in PLG, self-serve SaaS, or vertical SaaS is a plus — understanding funnel economics intuitively accelerates your impact here.\n\nNice to have:\n\nPrior people management experience — though first-time managers are welcome if you have led cross-functional projects with real accountability.\nBackground in consulting or strategy and operations with a transition into growth or marketing.\nFamiliarity with GlossGenius's tech stack: Snowflake, Hex, Iterable, Segment, Eppo.\n\nBenefits & Perks\n\nFlexible PTO\nCompetitive health & dental insurance options, with premiums partially covered by GG\nFertility and adoption benefits via Carrot and Kindbody\nGenerous, fully-paid parental leave policy\n401k benefit - employees are eligible to contribute starting day 1 of employment\nProfessional Development - employees receive a yearly stipend for approved learning and educational-related expenses\nPre-tax commuter benefits\nDependent Care FSA\nHome office support\nTeam Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\n\nThe salary for this role is between $180,000-$215,000 + equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius's equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.Personal Information: Notice at Collection for Employees and Applicants\nAgency SubmissionsIf a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. \nGlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.",0,1776763742000,"2026-04-21 11:29:41","2026-04-17T21:55:25.000Z",180000,215000,"USD",{"jsonldValid":14,"jsonld":28},"",{"jobs":30},[31,45,56,71,85,103],{"id":32,"slug":33,"title":34,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":35,"country":36,"remote":14,"employmentType":37,"department":38,"content_html":39,"content_text":40,"years":20,"createdAt":41,"updatedAtISO":42,"postedAtISO":43,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":44},"3e05b46cf3fb608c540dfa041c367cb27c54062521992bb4b9cbeeb901fe1e5d","staff-data-analyst-marketing-at-glossgenius-9453f57cd9","Staff Data Analyst, Marketing","New York","United States",[16],"Data","\u003Cp>\u003Cstrong>About GlossGenius\u003C/strong>\u003C/p>\n\u003Cp>GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \u003C/p>\n\u003Cp>Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\u003C/p>\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>As a Staff Marketing Analyst, you will set the analytical vision and raise the ceiling on what's possible across our Go-to-Market team. You will partner closely with our VP of Growth Marketing to own and evolve our marketing measurement strategy, lead a team of marketing analysts, and drive the overall efficiency of our growth machine. Beyond executing high-quality analysis yourself, you will define frameworks, establish best practices, and multiply the impact of the analysts around you.\u003C/p>\n\u003Cp>You'll report to the VP of Growth Marketing. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work directly with various GTM teams (e.g. lifecycle, performance marketing, brand & product marketing) to execute high-impact campaigns, experiments and projects\u003C/li>\n\u003Cli>Lead, mentor, and grow a team of marketing analysts — setting standards for analytical rigor, documentation, and stakeholder communication\u003C/li>\n\u003Cli>Identify opportunities for optimization and revenue growth through analysis of our funnel, customer performance data, and experiments\u003C/li>\n\u003Cli>Own, iterate and improve upon our multi-touch attribution model and channel lift-testing\u003C/li>\n\u003Cli>Define, govern, and socialize marketing metrics and KPIs (such as CAC, LTV and payback period) ensuring consistent interpretation across teams\u003C/li>\n\u003Cli>Partner with Data Platform and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across our data stack\u003C/li>\n\u003Cli>Leverage AI tools and automation to scale your team's analysis, actively explore how AI can expand what's analytically possible and focus on the most high impact initiatives\u003C/li>\n\u003Cli>Serve as a senior thought partner to go-to-market leadership in deciding how to strategically grow our customer base, and represent the Marketing Analytics function in company-wide data strategy discussions\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>7+ years of experience in a highly analytical role, 3+ years in a marketing analytics or science role, ideally at a SaaS company\u003C/li>\n\u003Cli>1+ years of experience directly managing or leading a team of analysts, including mentorship, project prioritization, and performance development\u003C/li>\n\u003Cli>Demonstrated use of AI tools (e.g., Claude, ChatGPT, Cursor) to accelerate analysis, build automations, or improve workflow efficiency\u003C/li>\n\u003Cli>Strong perspective on the marketing experimentation lifecycle (hypothesis generation, experimental design, implementation, statistical analysis, A/B testing best practices)\u003C/li>\n\u003Cli>Strong working knowledge of stats (regression, conversation rate modeling, A/B testing, media mix modeling, etc.)\u003C/li>\n\u003Cli>Proficiency in SQL and Python\u003C/li>\n\u003Cli>Experience with Hex, Looker, Tableau, or other data visualization tools is preferred\u003C/li>\n\u003Cli>Familiarity with CRM and Martech tools like Iterable, Hubspot, Eppo and similar is a plus\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Benefits & Perks \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Competitive health & dental insurance options, with premiums partially or fully covered by GG\u003C/li>\n\u003Cli>Fertility and adoption benefits via Carrot\u003C/li>\n\u003Cli>Generous, fully-paid parental leave policy\u003C/li>\n\u003Cli>401k benefit - employees are eligible to contribute starting day 1 of employment\u003C/li>\n\u003Cli>Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Dependent Care FSA\u003C/li>\n\u003Cli>Home office support\u003C/li>\n\u003Cli>Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\u003C/li>\n\u003C/ul>\n\u003Cp>The starting base salary for this role in New York, California, and Washington is between $190,000-$220,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.\u003C/p>\n\u003Cp>At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.\u003C/p>\u003Cp>Personal Information: Notice at Collection for Employees and Applicants\u003C/p>\n\u003Cp>\u003Cem>Agency Submissions\u003Cbr>\u003C/em>\u003Cem>If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.\u003Cbr>\u003C/em>\u003C/p>","About GlossGenius\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \nOver 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\nAbout the Role\nAs a Staff Marketing Analyst, you will set the analytical vision and raise the ceiling on what's possible across our Go-to-Market team. You will partner closely with our VP of Growth Marketing to own and evolve our marketing measurement strategy, lead a team of marketing analysts, and drive the overall efficiency of our growth machine. Beyond executing high-quality analysis yourself, you will define frameworks, establish best practices, and multiply the impact of the analysts around you.\nYou'll report to the VP of Growth Marketing. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.\nWhat You’ll Do\n\nWork directly with various GTM teams (e.g. lifecycle, performance marketing, brand & product marketing) to execute high-impact campaigns, experiments and projects\nLead, mentor, and grow a team of marketing analysts — setting standards for analytical rigor, documentation, and stakeholder communication\nIdentify opportunities for optimization and revenue growth through analysis of our funnel, customer performance data, and experiments\nOwn, iterate and improve upon our multi-touch attribution model and channel lift-testing\nDefine, govern, and socialize marketing metrics and KPIs (such as CAC, LTV and payback period) ensuring consistent interpretation across teams\nPartner with Data Platform and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across our data stack\nLeverage AI tools and automation to scale your team's analysis, actively explore how AI can expand what's analytically possible and focus on the most high impact initiatives\nServe as a senior thought partner to go-to-market leadership in deciding how to strategically grow our customer base, and represent the Marketing Analytics function in company-wide data strategy discussions\n\nWhat We’re Looking For \n\n7+ years of experience in a highly analytical role, 3+ years in a marketing analytics or science role, ideally at a SaaS company\n1+ years of experience directly managing or leading a team of analysts, including mentorship, project prioritization, and performance development\nDemonstrated use of AI tools (e.g., Claude, ChatGPT, Cursor) to accelerate analysis, build automations, or improve workflow efficiency\nStrong perspective on the marketing experimentation lifecycle (hypothesis generation, experimental design, implementation, statistical analysis, A/B testing best practices)\nStrong working knowledge of stats (regression, conversation rate modeling, A/B testing, media mix modeling, etc.)\nProficiency in SQL and Python\nExperience with Hex, Looker, Tableau, or other data visualization tools is preferred\nFamiliarity with CRM and Martech tools like Iterable, Hubspot, Eppo and similar is a plus\n\nBenefits & Perks \n\nFlexible PTO\nCompetitive health & dental insurance options, with premiums partially or fully covered by GG\nFertility and adoption benefits via Carrot\nGenerous, fully-paid parental leave policy\n401k benefit - employees are eligible to contribute starting day 1 of employment\nProfessional Development - employees receive a yearly stipend for approved learning and educational-related expenses\nPre-tax commuter benefits\nDependent Care FSA\nHome office support\nTeam Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\n\nThe starting base salary for this role in New York, California, and Washington is between $190,000-$220,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.\nAt GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.Personal Information: Notice at Collection for Employees and Applicants\nAgency SubmissionsIf a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. \nGlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.",1775792612000,"2026-04-10 05:44:04","2026-04-09T18:31:19.000Z",{"jsonldValid":14,"jsonld":28},{"id":46,"slug":47,"title":48,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":35,"country":36,"remote":14,"employmentType":49,"department":38,"content_html":50,"content_text":51,"years":20,"createdAt":52,"updatedAtISO":53,"postedAtISO":54,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":55},"b0f9e784f7857ddd0974a3643d663a8626c0a6a00c434eef4f2acff048945ef8","senior-data-analyst-marketing-at-glossgenius-06b8f59c74","Senior Data Analyst, Marketing",[16],"\u003Cp>\u003Cstrong>About GlossGenius\u003C/strong>\u003C/p>\n\u003Cp>GlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \u003C/p>\n\u003Cp>Over 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\u003C/p>\n\u003Cp>\u003Cstrong>About the Role\u003C/strong>\u003C/p>\n\u003Cp>As a Senior Marketing Analyst, you will be responsible for raising the bar on the quality of our analysis and decision making within the Go-to-Market team. You will partner closely with our VP of Growth Marketing to own and uplevel our marketing attribution systems, deep dive into customer acquisition funnels, and improve the overall efficiency of our growth machine. \u003C/p>\n\u003Cp>You'll report to the VP of Growth Marketing. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.\u003C/p>\n\u003Cp>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work directly with various GTM teams (e.g. lifecycle, performance marketing, brand & product marketing) to execute high-impact campaigns, experiments and projects\u003C/li>\n\u003Cli>Identify opportunities for optimization and revenue growth through analysis of our funnel, customer performance data, and experiments\u003C/li>\n\u003Cli>Own, iterate and improve upon our multi-touch attribution model and channel lift-testing\u003C/li>\n\u003Cli>Define and analyze marketing metrics and KPIs, such as CAC, LTV and payback period\u003C/li>\n\u003Cli>Partner with Data Platform and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across our data stack\u003C/li>\n\u003Cli>Leverage AI tools and automation to scale your analysis and focus on the high-impact work\u003C/li>\n\u003Cli>Serve as a thought partner to the go-to-market leadership in deciding how to strategically grow our customer base\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience in a highly analytical role, 2+ years in a marketing analytics or science role, ideally at a SaaS company\u003C/li>\n\u003Cli>Demonstrated use of AI tools (e.g., Claude, ChatGPT, Cursor) to accelerate analysis, build automations, or improve workflow efficiency\u003C/li>\n\u003Cli>Strong perspective on the marketing experimentation lifecycle (hypothesis generation, experimental design, implementation, statistical analysis, A/B testing best practices)\u003C/li>\n\u003Cli>Strong working knowledge of stats (regression, conversation rate modeling, A/B testing, media mix modeling, etc.)\u003C/li>\n\u003Cli>Proficiency in SQL and Python\u003C/li>\n\u003Cli>Experience with Hex, Looker, Tableau, or other data visualization tools is preferred\u003C/li>\n\u003Cli>Familiarity with CRM and Martech tools like Iterable, Hubspot, Eppo and similar is a plus\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Benefits & Perks \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Competitive health & dental insurance options, with premiums partially or fully covered by GG\u003C/li>\n\u003Cli>Fertility and adoption benefits via Carrot\u003C/li>\n\u003Cli>Generous, fully-paid parental leave policy\u003C/li>\n\u003Cli>401k benefit - employees are eligible to contribute starting day 1 of employment\u003C/li>\n\u003Cli>Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses\u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Dependent Care FSA\u003C/li>\n\u003Cli>Home office support\u003C/li>\n\u003Cli>Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\u003C/li>\n\u003C/ul>\n\u003Cp>The starting base salary for this role in New York, California, and Washington is between $160,000-$185,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. \u003C/p>\n\u003Cp>At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.\u003C/p>\u003Cp>Personal Information: Notice at Collection for Employees and Applicants\u003C/p>\n\u003Cp>\u003Cem>Agency Submissions\u003Cbr>\u003C/em>\u003Cem>If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.\u003Cbr>\u003C/em>\u003C/p>","About GlossGenius\nGlossGenius is building an ecosystem enabling entrepreneurs to succeed.  We empower small business owners to focus on being creators, not admins, by offering a range of business management tools including booking and scheduling, marketing, analytics, payment processing and much more. \nOver 100,000 small business owners have chosen to rely on GlossGenius every day to run their entire set of business operations. Joining its powerful, intuitive platform with its vibrant, distinguished brand, GlossGenius is the ideal combination of a fintech, SMB software, and consumer company all in one.\nAbout the Role\nAs a Senior Marketing Analyst, you will be responsible for raising the bar on the quality of our analysis and decision making within the Go-to-Market team. You will partner closely with our VP of Growth Marketing to own and uplevel our marketing attribution systems, deep dive into customer acquisition funnels, and improve the overall efficiency of our growth machine. \nYou'll report to the VP of Growth Marketing. You must be commutable to our NYC headquarters. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.\nWhat You’ll Do\n\nWork directly with various GTM teams (e.g. lifecycle, performance marketing, brand & product marketing) to execute high-impact campaigns, experiments and projects\nIdentify opportunities for optimization and revenue growth through analysis of our funnel, customer performance data, and experiments\nOwn, iterate and improve upon our multi-touch attribution model and channel lift-testing\nDefine and analyze marketing metrics and KPIs, such as CAC, LTV and payback period\nPartner with Data Platform and peer Analytics teams to implement best-in-class analytical frameworks and testing structure across our data stack\nLeverage AI tools and automation to scale your analysis and focus on the high-impact work\nServe as a thought partner to the go-to-market leadership in deciding how to strategically grow our customer base\n\nWhat We’re Looking For \n\n5+ years of experience in a highly analytical role, 2+ years in a marketing analytics or science role, ideally at a SaaS company\nDemonstrated use of AI tools (e.g., Claude, ChatGPT, Cursor) to accelerate analysis, build automations, or improve workflow efficiency\nStrong perspective on the marketing experimentation lifecycle (hypothesis generation, experimental design, implementation, statistical analysis, A/B testing best practices)\nStrong working knowledge of stats (regression, conversation rate modeling, A/B testing, media mix modeling, etc.)\nProficiency in SQL and Python\nExperience with Hex, Looker, Tableau, or other data visualization tools is preferred\nFamiliarity with CRM and Martech tools like Iterable, Hubspot, Eppo and similar is a plus\n\nBenefits & Perks \n\nFlexible PTO\nCompetitive health & dental insurance options, with premiums partially or fully covered by GG\nFertility and adoption benefits via Carrot\nGenerous, fully-paid parental leave policy\n401k benefit - employees are eligible to contribute starting day 1 of employment\nProfessional Development - employees receive a yearly stipend for approved learning and educational-related expenses\nPre-tax commuter benefits\nDependent Care FSA\nHome office support\nTeam Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year\n\nThe starting base salary for this role in New York, California, and Washington is between $160,000-$185,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future. \nAt GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.Personal Information: Notice at Collection for Employees and Applicants\nAgency SubmissionsIf a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired. \nGlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.",1774754921000,"2026-03-29 05:29:05","2026-03-23T21:12:56.000Z",{"jsonldValid":14,"jsonld":28},{"id":57,"slug":58,"title":59,"companyname":60,"companylogo":61,"companyIndustry":62,"city":63,"country":28,"remote":14,"employmentType":64,"department":17,"content_html":65,"content_text":66,"years":20,"createdAt":67,"updatedAtISO":68,"postedAtISO":69,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":70},"bb0af84b2f3bc96acf3697d2d22d25c1133da014a0360adc02d21d5594d8a722","crm-and-sfe-specialist-at-msd-e60028b553","CRM & SFE Specialist","MSD","https://logo.clearbit.com/msd.com","Pharmaceutical Manufacturing","3 Locations",[16],"\u003Cp>Job Description\u003C/p>\u003Cp>The CRM & SFE Specialist owns the CRM and Sales Force Effectiveness (SFE) capability and associated ways of working, including governance, standards, and adoption. The role is accountable for system reliability, data quality, and user adoption, ensuring compliant, high value CRM use across markets. The specialist continuously enhances CRM capabilities to support SFE processes, omnichannel engagement, and efficient commercial execution. As the single point of accountability for CRM and SFE across the assigned markets, the role partners closely with commercial teams and key stakeholders.\u003C/p>\u003Cp>This is a hands‑on role requiring expertise in Veeva CRM, Salesforce, Salesforce Marketing Cloud and related systems. The CRM & SFE Specialist acts as the local Subject Matter Expert, performs system configuration and updates, manages tagging and taxonomy, supports omnichannel journey execution, and raises and manages IT service requests on behalf of the business.\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Sales Force Effectiveness (SFE) & Commercial Enablement\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own and govern \u003Cb>Sales Force Effectiveness (SFE)\u003C/b> capabilities across assigned markets, including segmentation, targeting, adoption ladder, \u003Cb>Multi‑Channel Cycle Planning (MCCP)\u003C/b>, call planning.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Design and continuously improve MCCP and SFE approaches\u003C/b> to increase effectiveness, customer engagement and commercial impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure SFE processes are embedded in CRM.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>CRM & Marketing Technology Platform Ownership (Veeva, Salesforce, SFMC)\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Act as the \u003Cb>single point of accountability and local Subject Matter Expert (SME)\u003C/b> for CRM and SFE solutions across assigned markets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own and administer \u003Cb>Veeva CRM (Salesforce platform)\u003C/b>, ensuring alignment with SFE workflows, account planning, and omnichannel execution.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Perform \u003Cb>hands‑on CRM configuration and updates.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with \u003Cb>Salesforce Marketing Cloud\u003C/b>, supporting business needs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ensure CRM, SFMC, and related MarTech solutions are compliant, integrated, and fit‑for‑purpose for commercial use.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Governance, Standards & Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Maintain and evolve the \u003Cb>CRM, SFE, and omnichannel governance framework\u003C/b>, standards, and operating model across markets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Represent market needs in \u003Cb>regional and global forums\u003C/b>, translating business requirements into enhancements, user stories, and roadmap priorities.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Demand, Prioritization & Service Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own CRM, SFE, and MarTech change requests across assigned markets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cb>Raise, track, and manage IT Service Requests.\u003C/b>\u003C/p>\u003C/li>\u003Cli>\u003Cp>Act as the bridge between \u003Cb>business users and IT\u003C/b>, ensuring clear requirements, realistic timelines, and delivery.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Operations, Enablement & Adoption\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Support \u003Cb>training, onboarding, and continuous enablement.\u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Data Quality, Tagging & Compliance\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Ensure accurate and compliant \u003Cb>customer master data, account hierarchies, activity records, consent, tagging, taxonomy and segmentation attributes\u003C/b>.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Releases, Testing & Change Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Coordinate \u003Cb>CRM and SFMC releases\u003C/b>, UAT, and change activities across markets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead and execute \u003Cb>testing for Veeva CRM, Salesforce, and Salesforce Marketing Cloud\u003C/b>, ensuring business readiness.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Partner with analytics and insights specialist to translate SFE and omnichannel insights into \u003Cb>tangible improvements.\u003C/b>\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Qualifications:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Degree in Business, Marketing, IT, Data & Analytics, or a related field\u003C/p>\u003C/li>\u003Cli>\u003Cp>CRM, MarTech, digital, or data certifications preferred\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Proven experience in CRM administration (for example, Salesforce or Veeva)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience in CRM, commercial operations, MarTech, or related roles\u003C/p>\u003C/li>\u003Cli>\u003Cp>Exposure to data governance, system releases, and multi-country stakeholder engagement\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Skills\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Strong CRM technical knowledge with an understanding of SFE and omnichannel workflows\u003C/p>\u003C/li>\u003Cli>\u003Cp>High attention to data quality, compliance, and detail\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ability to translate business needs into clear requirements and practical solutions\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong stakeholder management and communication skills\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands on, structured, and solution-oriented working style\u003C/p>\u003C/li>\u003Cli>\u003Cp>Coaching mindset with an analytical and continuous improvement focus\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Required Skills: \u003C/b>\u003C/p>Business Readiness, Client Counseling, Corporate Productions, Customer Engagement, Data Governance, Emerging Technologies, Information Technology (IT) Services, IT Demand Management, IT Service Management (ITSM), Marketing Automation, Operational Acceptance Testing (OAT), Prioritization, Product Management, Requirements Management, Salesforce Marketing Cloud, Solution Architecture, Stakeholder Relationship Management, Technical Advice, Technology Marketing, User Experience (UX) Design, Veeva CRM, Waterfall Model\u003Cp>\u003Cb>Preferred Skills: \u003C/b>\u003C/p>\u003Cp>Current Employees apply HERE\u003C/p>\u003Cp>Current Contingent Workers apply HERE\u003C/p>\u003Cp>\u003Cb>Search Firm Representatives Please Read Carefully \u003C/b>\u003Cbr>Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. \u003C/p>\u003Cp>\u003Cb>Employee Status: \u003C/b>\u003C/p>Regular\u003Cp>\u003Cb>Relocation:\u003C/b>\u003C/p>Domestic/International\u003Cp>\u003Cb>VISA Sponsorship:\u003C/b>\u003C/p>No\u003Cp>\u003Cb>Travel Requirements:\u003C/b>\u003C/p>25%\u003Cp>\u003Cb>Flexible Work Arrangements:\u003C/b>\u003C/p>Hybrid\u003Cp>\u003Cb>Shift:\u003C/b>\u003C/p>Not Indicated\u003Cp>\u003Cb>Valid Driving License:\u003C/b>\u003C/p>No\u003Cp>\u003Cb>Hazardous Material(s):\u003C/b>\u003C/p>n/a\u003Cp>\u003Cb>Job Posting End Date:\u003C/b>\u003C/p>05/11/2026\u003Cp>\u003Cb>*A job posting is effective until 11:59:59PM on the day \u003Cu>BEFORE\u003C/u> the listed job posting end date. Please ensure you apply to a job posting no later than the day \u003Cu>BEFORE\u003C/u> the job posting end date. \u003C/b>\u003C/p>","Job DescriptionThe CRM & SFE Specialist owns the CRM and Sales Force Effectiveness (SFE) capability and associated ways of working, including governance, standards, and adoption. The role is accountable for system reliability, data quality, and user adoption, ensuring compliant, high value CRM use across markets. The specialist continuously enhances CRM capabilities to support SFE processes, omnichannel engagement, and efficient commercial execution. As the single point of accountability for CRM and SFE across the assigned markets, the role partners closely with commercial teams and key stakeholders.This is a hands‑on role requiring expertise in Veeva CRM, Salesforce, Salesforce Marketing Cloud and related systems. The CRM & SFE Specialist acts as the local Subject Matter Expert, performs system configuration and updates, manages tagging and taxonomy, supports omnichannel journey execution, and raises and manages IT service requests on behalf of the business.Key Responsibilities:Sales Force Effectiveness (SFE) & Commercial EnablementOwn and govern Sales Force Effectiveness (SFE) capabilities across assigned markets, including segmentation, targeting, adoption ladder, Multi‑Channel Cycle Planning (MCCP), call planning.Design and continuously improve MCCP and SFE approaches to increase effectiveness, customer engagement and commercial impact.Ensure SFE processes are embedded in CRM.CRM & Marketing Technology Platform Ownership (Veeva, Salesforce, SFMC)Act as the single point of accountability and local Subject Matter Expert (SME) for CRM and SFE solutions across assigned markets.Own and administer Veeva CRM (Salesforce platform), ensuring alignment with SFE workflows, account planning, and omnichannel execution.Perform hands‑on CRM configuration and updates.Work with Salesforce Marketing Cloud, supporting business needs.Ensure CRM, SFMC, and related MarTech solutions are compliant, integrated, and fit‑for‑purpose for commercial use.Governance, Standards & StrategyMaintain and evolve the CRM, SFE, and omnichannel governance framework, standards, and operating model across markets.Represent market needs in regional and global forums, translating business requirements into enhancements, user stories, and roadmap priorities.Demand, Prioritization & Service ManagementOwn CRM, SFE, and MarTech change requests across assigned markets.Raise, track, and manage IT Service Requests.Act as the bridge between business users and IT, ensuring clear requirements, realistic timelines, and delivery.Operations, Enablement & AdoptionSupport training, onboarding, and continuous enablement.Data Quality, Tagging & ComplianceEnsure accurate and compliant customer master data, account hierarchies, activity records, consent, tagging, taxonomy and segmentation attributes.Releases, Testing & Change ManagementCoordinate CRM and SFMC releases, UAT, and change activities across markets.Lead and execute testing for Veeva CRM, Salesforce, and Salesforce Marketing Cloud, ensuring business readiness.Partner with analytics and insights specialist to translate SFE and omnichannel insights into tangible improvements.Qualifications:EducationDegree in Business, Marketing, IT, Data & Analytics, or a related fieldCRM, MarTech, digital, or data certifications preferredExperienceProven experience in CRM administration (for example, Salesforce or Veeva)Experience in CRM, commercial operations, MarTech, or related rolesExposure to data governance, system releases, and multi-country stakeholder engagementSkillsStrong CRM technical knowledge with an understanding of SFE and omnichannel workflowsHigh attention to data quality, compliance, and detailAbility to translate business needs into clear requirements and practical solutionsStrong stakeholder management and communication skillsHands on, structured, and solution-oriented working styleCoaching mindset with an analytical and continuous improvement focusRequired Skills: Business Readiness, Client Counseling, Corporate Productions, Customer Engagement, Data Governance, Emerging Technologies, Information Technology (IT) Services, IT Demand Management, IT Service Management (ITSM), Marketing Automation, Operational Acceptance Testing (OAT), Prioritization, Product Management, Requirements Management, Salesforce Marketing Cloud, Solution Architecture, Stakeholder Relationship Management, Technical Advice, Technology Marketing, User Experience (UX) Design, Veeva CRM, Waterfall ModelPreferred Skills: Current Employees apply HERECurrent Contingent Workers apply HERESearch Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: RegularRelocation:Domestic/InternationalVISA Sponsorship:NoTravel Requirements:25%Flexible Work Arrangements:HybridShift:Not IndicatedValid Driving License:NoHazardous Material(s):n/aJob Posting End Date:05/11/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.",1776785342000,"2026-04-21 17:29:30","2026-04-21T15:29:30.000Z",{"jsonldValid":14,"jsonld":28},{"id":72,"slug":73,"title":74,"companyname":75,"companylogo":76,"companyTagline":77,"companyIndustry":78,"city":79,"country":36,"remote":14,"employmentType":80,"department":17,"content_html":81,"content_text":82,"years":20,"createdAt":83,"updatedAtISO":68,"postedAtISO":69,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":84},"8a6de5542c02cf5450cb4820951fb4ba8bdea20435648b353b48ab290d0dfa88","vice-president-demand-and-content-marketing-at-arcis-golf-e36d231dc6","Vice President - Demand & Content Marketing","Arcis Golf","https://logo.clearbit.com/arcisgolf.com","Arcis Golf is the premier operator of nearly 70 private, resort, and public golf clubs in the U.S.","Hospitality","Arcis Golf - Corporate Office - Dallas",[16],"\u003Cp>\u003Cb>Club Location:\u003C/b>\u003C/p>Arcis Golf - Corporate Office - Dallas, TX\u003Cp>Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.\u003C/p>\u003Cp>\u003Cb>ABOUT ARCIS GOLF\u003C/b>\u003C/p>\u003Cp>Arcis Golf is redefining the modern club experience. With nearly 80 premier private, resort, and daily-fee properties across the United States, we are building vibrant communities centered on elevated service, lifestyle, and innovation. Our brand is built on closely curated experiences—and we believe the right story, told the right way, inspires connection, loyalty, and growth.\u003C/p>\u003Cp>Come shape the voice, story, and digital presence of Arcis Golf and our portfolio—and help us inspire the next generation of golfers, members, subscribers, and club enthusiasts.\u003C/p>\u003Cp>\u003Cb>POSITION SUMMARY\u003C/b>\u003C/p>\u003Cp>Arcis Golf is seeking a bold and imaginative Vice President of Demand & Content Marketing to lead the development of an industry-defining marketing ecosystem that elevates our brand, drives inbound digital leads, and demonstrates measurable ROI across all channels.\u003C/p>\u003Cp>This is a key leadership role responsible for shaping the narrative strategy of Arcis Golf and our curated collection of clubs—while ensuring our content and campaigns are powered by strong digital marketing execution, HubSpot CRM expertise, and data-driven insights. You will work with leadership, our Clubs, and subject matter experts, as well as creators and influencers, to unify our brand voice and ensure every story we tell—whether on Instagram and other social channels( Instagram, Facebook, TikTok, YouTube, LinkedIn, etc.) on our websites and digital ecosystem, and other marketing channels—feels undeniably Arcis and delivers measurable business impact.\u003C/p>\u003Cp>You’re part content strategist, part demand marketer, and part digital innovator. You understand how stories inspire connection—and how to translate those connections into qualified leads, pipeline, and revenue.\u003C/p>\u003Cp>\u003Cb>KEY RESPONSIBILITIES\u003C/b>\u003C/p>\u003Cp>\u003Cb>Storytelling Leadership\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Serve as company’s primary storyteller—crafting and guiding narratives that emotionally resonate with our audiences and align with Arcis’ brand purpose.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop a cohesive editorial voice and tone for Arcis Golf and our Clubs that is adaptable across channels but rooted in authenticity and aspiration.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Champion a storytelling-first mindset across marketing and the broader organization, ensuring stories lead campaigns, content, and communications.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build a central narrative framework that aligns with brand pillars—highlighting club life, member and guest experiences, hospitality, innovation, and transformation.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Content Marketing & Demand Generation\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Lead the vision, development, and execution of an integrated content marketing and digital demand generation strategy that supports brand growth, lead generation, and member engagement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own and manage a content calendar for both Arcis and in working with our 77 clubs across all platforms—web, blog, social, email, video, and digital campaigns.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work closely with Revenue Operations to leverage HubSpot CRM and other sales and marketing technology tools to execute campaigns, automate workflows, segment audiences, and optimize performance.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner with sales leadership to ensure digital programs are aligned with pipeline goals and revenue growth.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Social Media Excellence\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define and execute a best-in-class organic social media strategy across corporate and local club platforms (Instagram, Facebook, TikTok, YouTube, LinkedIn, etc.).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Establish content pillars and social-first formats that are optimized for engagement, storytelling, and lead generation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Guide day-to-day social execution, from creative development and calendar planning to community management and real-time content.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create scalable playbooks and toolkits to empower local teams while maintaining brand consistency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and implement reputation management strategies, including management, monitoring, and performance, across social channels and listening platforms.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Video, Visual, AI, & Emerging Media\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Drive the development of original branded video series, documentary-style content, and dynamic short-form video (or other content types) for social and digital.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Explore new formats and platforms (e.g., Reels, Shorts, TikTok, LinkedIn, YouTube, podcasts, etc.) to expand brand storytelling.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate with creative and production partners to deliver high-quality visual storytelling at scale.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Explore use of AI and other emerging media as a technology solution for building and scaling content.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage HubSpot CRM platform (Marketing and Social Media modules) for supporting social media and content marketing.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Influencer and Content Creator Partnerships\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and nurture relationships with both internal and external content creators, influencers, and brand ambassadors that align with Arcis’ lifestyle ethos.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Co-create content and campaigns that extend reach, drive relevance, and build trust.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track, monitor, measure, and optimize influencer, content creator, and brand ambassador campaign performance to maximize ROI.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Team Leadership & Cross-Functional Influence\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and lead a high-performing team of content strategists, social media managers, and freelancers/agency partners.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate across digital marketing, CRM (HubSpot), creative services, go-to-market marketing, and Revenue Operations to align on messaging, campaign execution, and demand generation strategy—while ensuring data integrity, attribution, and reporting frameworks remain consistent.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as a key member of the marketing leadership team, contributing to brand strategy, campaign planning, and demand-driven marketing initiatives.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Measurement, Reporting & Optimization\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Define KPIs for content, digital, and lead-generation initiatives, tracking performance and identifying optimization opportunities.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and review reports and dashboards that highlight marketing ROI across all channels—owning campaign-level reporting while partnering with Revenue Operations on attribution modeling, funnel reporting, and overall revenue analytics.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Use data and insights to inform future content, adjust tone and format, and refine storytelling and demand-driving strategies over time.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>WHAT YOU’LL LOVE ABOUT THIS ROLE\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Opportunity to define and lead a modern marketing function at a fast-growing, experience-driven, market leading lifestyle brand.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A highly collaborative team and entrepreneurial environment where creativity is valued and supported.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Access to a national network of lifestyle clubs and communities that serve as inspiration-rich environments for content creation.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive compensation, comprehensive benefits, and club access perks.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>QUALIFICATIONS\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>10+ years of experience in demand generation, content marketing, brand storytelling, and digital marketing leadership in a company or agency.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A master storyteller with a portfolio that demonstrates strategic thinking, original storytelling, and content innovation across multiple channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong expertise in HubSpot CRM and other sales/marketing technology platforms (automation, lead scoring, attribution, reporting).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of partnering with Revenue Operations to maximize CRM and marketing technology impact.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A master storyteller with a portfolio that demonstrates strategic thinking, original storytelling, and content innovation across multiple channels.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to lead narrative development from ideation to distribution—across video, editorial, social, and digital formats.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep understanding of digital marketing, SEO, SEM, paid media, funnel metrics, and ROI measurement.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Demonstrated ability to connect marketing programs to measurable business results through KPI dashboards and ROI reporting.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong editorial, writing, and messaging skills, with the ability to synthesize complex ideas into compelling, emotional content that also drives leads.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Visionary leader with a passion for brand building, team development, and data-driven decision making.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bachelor’s degree in Communications, Journalism, Marketing, or related field.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\u003C/p>\u003Cp>Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.\u003C/p>","Club Location:Arcis Golf - Corporate Office - Dallas, TXArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.ABOUT ARCIS GOLFArcis Golf is redefining the modern club experience. With nearly 80 premier private, resort, and daily-fee properties across the United States, we are building vibrant communities centered on elevated service, lifestyle, and innovation. Our brand is built on closely curated experiences—and we believe the right story, told the right way, inspires connection, loyalty, and growth.Come shape the voice, story, and digital presence of Arcis Golf and our portfolio—and help us inspire the next generation of golfers, members, subscribers, and club enthusiasts.POSITION SUMMARYArcis Golf is seeking a bold and imaginative Vice President of Demand & Content Marketing to lead the development of an industry-defining marketing ecosystem that elevates our brand, drives inbound digital leads, and demonstrates measurable ROI across all channels.This is a key leadership role responsible for shaping the narrative strategy of Arcis Golf and our curated collection of clubs—while ensuring our content and campaigns are powered by strong digital marketing execution, HubSpot CRM expertise, and data-driven insights. You will work with leadership, our Clubs, and subject matter experts, as well as creators and influencers, to unify our brand voice and ensure every story we tell—whether on Instagram and other social channels( Instagram, Facebook, TikTok, YouTube, LinkedIn, etc.) on our websites and digital ecosystem, and other marketing channels—feels undeniably Arcis and delivers measurable business impact.You’re part content strategist, part demand marketer, and part digital innovator. You understand how stories inspire connection—and how to translate those connections into qualified leads, pipeline, and revenue.KEY RESPONSIBILITIESStorytelling LeadershipServe as company’s primary storyteller—crafting and guiding narratives that emotionally resonate with our audiences and align with Arcis’ brand purpose.Develop a cohesive editorial voice and tone for Arcis Golf and our Clubs that is adaptable across channels but rooted in authenticity and aspiration.Champion a storytelling-first mindset across marketing and the broader organization, ensuring stories lead campaigns, content, and communications.Build a central narrative framework that aligns with brand pillars—highlighting club life, member and guest experiences, hospitality, innovation, and transformation.Content Marketing & Demand GenerationLead the vision, development, and execution of an integrated content marketing and digital demand generation strategy that supports brand growth, lead generation, and member engagement.Own and manage a content calendar for both Arcis and in working with our 77 clubs across all platforms—web, blog, social, email, video, and digital campaigns.Work closely with Revenue Operations to leverage HubSpot CRM and other sales and marketing technology tools to execute campaigns, automate workflows, segment audiences, and optimize performance.Partner with sales leadership to ensure digital programs are aligned with pipeline goals and revenue growth.Social Media ExcellenceDefine and execute a best-in-class organic social media strategy across corporate and local club platforms (Instagram, Facebook, TikTok, YouTube, LinkedIn, etc.).Establish content pillars and social-first formats that are optimized for engagement, storytelling, and lead generation.Guide day-to-day social execution, from creative development and calendar planning to community management and real-time content.Create scalable playbooks and toolkits to empower local teams while maintaining brand consistency.Develop and implement reputation management strategies, including management, monitoring, and performance, across social channels and listening platforms.Video, Visual, AI, & Emerging MediaDrive the development of original branded video series, documentary-style content, and dynamic short-form video (or other content types) for social and digital.Explore new formats and platforms (e.g., Reels, Shorts, TikTok, LinkedIn, YouTube, podcasts, etc.) to expand brand storytelling.Collaborate with creative and production partners to deliver high-quality visual storytelling at scale.Explore use of AI and other emerging media as a technology solution for building and scaling content.Leverage HubSpot CRM platform (Marketing and Social Media modules) for supporting social media and content marketing.Influencer and Content Creator PartnershipsBuild and nurture relationships with both internal and external content creators, influencers, and brand ambassadors that align with Arcis’ lifestyle ethos.Co-create content and campaigns that extend reach, drive relevance, and build trust.Track, monitor, measure, and optimize influencer, content creator, and brand ambassador campaign performance to maximize ROI.Team Leadership & Cross-Functional InfluenceBuild and lead a high-performing team of content strategists, social media managers, and freelancers/agency partners.Collaborate across digital marketing, CRM (HubSpot), creative services, go-to-market marketing, and Revenue Operations to align on messaging, campaign execution, and demand generation strategy—while ensuring data integrity, attribution, and reporting frameworks remain consistent.Serve as a key member of the marketing leadership team, contributing to brand strategy, campaign planning, and demand-driven marketing initiatives.Measurement, Reporting & OptimizationDefine KPIs for content, digital, and lead-generation initiatives, tracking performance and identifying optimization opportunities.Develop and review reports and dashboards that highlight marketing ROI across all channels—owning campaign-level reporting while partnering with Revenue Operations on attribution modeling, funnel reporting, and overall revenue analytics.Use data and insights to inform future content, adjust tone and format, and refine storytelling and demand-driving strategies over time.WHAT YOU’LL LOVE ABOUT THIS ROLEOpportunity to define and lead a modern marketing function at a fast-growing, experience-driven, market leading lifestyle brand.A highly collaborative team and entrepreneurial environment where creativity is valued and supported.Access to a national network of lifestyle clubs and communities that serve as inspiration-rich environments for content creation.Competitive compensation, comprehensive benefits, and club access perks.QUALIFICATIONS10+ years of experience in demand generation, content marketing, brand storytelling, and digital marketing leadership in a company or agency.A master storyteller with a portfolio that demonstrates strategic thinking, original storytelling, and content innovation across multiple channels.Strong expertise in HubSpot CRM and other sales/marketing technology platforms (automation, lead scoring, attribution, reporting).Proven track record of partnering with Revenue Operations to maximize CRM and marketing technology impact.A master storyteller with a portfolio that demonstrates strategic thinking, original storytelling, and content innovation across multiple channels.Proven ability to lead narrative development from ideation to distribution—across video, editorial, social, and digital formats.Deep understanding of digital marketing, SEO, SEM, paid media, funnel metrics, and ROI measurement.Demonstrated ability to connect marketing programs to measurable business results through KPI dashboards and ROI reporting.Strong editorial, writing, and messaging skills, with the ability to synthesize complex ideas into compelling, emotional content that also drives leads.Visionary leader with a passion for brand building, team development, and data-driven decision making.Bachelor’s degree in Communications, Journalism, Marketing, or related field.Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.",1776785341000,{"jsonldValid":14,"jsonld":28},{"id":86,"slug":87,"title":88,"companyname":89,"companylogo":90,"companyTagline":91,"companyIndustry":92,"city":93,"country":94,"remote":14,"employmentType":95,"department":96,"content_html":97,"content_text":98,"years":20,"createdAt":21,"updatedAtISO":99,"postedAtISO":100,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":101,"schema":102},"7f24c87a400f73075e45107686ba9462ccea63167c7c3ac8b2f31ad34dac904f","customer-success-coordinator-german-speaking-at-constructor-89c9bdaa20","Customer Success Coordinator (German Speaking)","Constructor","https://logo.clearbit.com/bit.ly","Ecommerce product search and discovery that increases revenue, conversions, and profit.","Software Development","Belgrade","Serbia",[16],"Customer Success","\u003Ch2>Our mission\u003C/h2>\n\n\n\u003Cp>Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \u003C/p>\n\u003Cp>With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\u003C/p>\n\u003Ch3>\u003Cstrong>Please send your resume in English only.\u003C/strong>\u003C/h3>\n\n\u003Cp>We are looking for a Customer Success Coordinator to support our K-12 product portfolio for the DACH region. In this role, you will act as the first point of contact for customers while helping ensure smooth communication between customers and internal teams.\u003C/p>\n\u003Cp>This position focuses on customer communication, administrative coordination, and sales support. It is not a technical support role, and does not involve software troubleshooting or technical product implementation.\u003C/p>\n\u003Cp>You will work closely with Sales, Product, Finance and Tech Support, assisting customers with administrative, invoicing, and product-related inquiries.\u003C/p>\n\u003Cpre>\u003Cstrong>100% office work: Makedonska 12, 1100 Belgrade, Serbia\u003C/strong>\u003C/pre>\n\u003Ch3>\u003Cstrong>Duties and Responsibilities:\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Customer & Administrative Support\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Provide first-line phone support for customers, covering:\u003C/li>\n\u003Cli>Invoice-related questions and payment follow-ups\u003C/li>\n\u003Cli>Administrative requests and account information\u003C/li>\n\u003Cli>Basic product and sales inquiries\u003C/li>\n\u003Cli>Initial pedagogical questions related to product usage\u003C/li>\n\u003Cli>Act as the first contact for inbound emails, routing inquiries to the appropriate teams (Sales, Finance, Product, Tech Support)\u003C/li>\n\u003Cli>Support customers with general account-related requests and ensure timely responses\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Invoice & Finance Coordination\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work closely with the Finance team to address invoicing and billing questions from German-speaking customers\u003C/li>\n\u003Cli>Act as a communication bridge between customers and finance, particularly for invoice clarification and payment follow-ups\u003C/li>\n\u003Cli>Assist in tracking invoice status and ensuring timely resolution of billing issues.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Sales Support\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Qualify inbound leads and identify potential sales opportunities\u003C/li>\n\u003Cli>Support the sales team by coordinating meetings, demos, and follow-ups with prospects\u003C/li>\n\u003Cli>Maintain accurate records of customer interactions in the CRM system\u003C/li>\n\u003Cli>Assist in gathering customer feedback on products and services\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Outreach & Opportunity Identification\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Support outreach activities where appropriate to help generate new opportunities through referrals or direct contact\u003C/li>\n\u003Cli>Identify upsell or cross-sell opportunities during customer interactions and share them with the Sales team.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications and Experience:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Fluent in German and English\u003C/strong> (written and spoken)\u003C/li>\n\u003Cli>Strong communication and customer interaction skills\u003C/li>\n\u003Cli>Highly organised with strong administrative capabilities\u003C/li>\n\u003Cli>Comfortable handling multiple requests and working in a fast-paced environment\u003C/li>\n\u003Cli>Proactive mindset and willingness to take initiative\u003C/li>\n\u003Cli>Ability to work independently in an evolving environment\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in Customer Success, Inside Sales, or Sales Support\u003C/li>\n\u003Cli>Experience with CRM systems (e.g., HubSpot) and billing platforms such as Chargebee\u003C/li>\n\u003Cli>Interest in or exposure to education technology or K-12 learning environments\u003C/li>\n\u003Cli>Basic understanding of SaaS business models\u003C/li>\n\u003C/ul>\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>💻 Choice of work equipment (e.g., laptop, monitor, etc.)\u003C/li>\n\u003Cli>🇬🇧 English classes (iTalki – $130 monthly)\u003C/li>\n\u003Cli>⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\u003C/li>\n\u003Cli>👶 Newborn bonus (€500 per child)\u003C/li>\n\u003Cli>🧠 Patent remuneration\u003C/li>\n\u003Cli>🌴 Paid leave\u003C/li>\n\u003Cli>🧑‍💻 Remote work in locations without our offices\u003C/li>\n\u003Cli>\u003Cstrong>Hybrid work in locations with offices (2 days in-office, 3 days remote)\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Constructor\u003C/strong> fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.\u003C/p>","Our mission\n\n\nConstructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \nWith strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\nPlease send your resume in English only.\n\nWe are looking for a Customer Success Coordinator to support our K-12 product portfolio for the DACH region. In this role, you will act as the first point of contact for customers while helping ensure smooth communication between customers and internal teams.\nThis position focuses on customer communication, administrative coordination, and sales support. It is not a technical support role, and does not involve software troubleshooting or technical product implementation.\nYou will work closely with Sales, Product, Finance and Tech Support, assisting customers with administrative, invoicing, and product-related inquiries.\n100% office work: Makedonska 12, 1100 Belgrade, Serbia\nDuties and Responsibilities:\nCustomer & Administrative Support\n\nProvide first-line phone support for customers, covering:\nInvoice-related questions and payment follow-ups\nAdministrative requests and account information\nBasic product and sales inquiries\nInitial pedagogical questions related to product usage\nAct as the first contact for inbound emails, routing inquiries to the appropriate teams (Sales, Finance, Product, Tech Support)\nSupport customers with general account-related requests and ensure timely responses\n\nInvoice & Finance Coordination\n\nWork closely with the Finance team to address invoicing and billing questions from German-speaking customers\nAct as a communication bridge between customers and finance, particularly for invoice clarification and payment follow-ups\nAssist in tracking invoice status and ensuring timely resolution of billing issues.\n\nSales Support\n\nQualify inbound leads and identify potential sales opportunities\nSupport the sales team by coordinating meetings, demos, and follow-ups with prospects\nMaintain accurate records of customer interactions in the CRM system\nAssist in gathering customer feedback on products and services\n\nOutreach & Opportunity Identification\n\nSupport outreach activities where appropriate to help generate new opportunities through referrals or direct contact\nIdentify upsell or cross-sell opportunities during customer interactions and share them with the Sales team.\n\nQualifications and Experience:\n\nFluent in German and English (written and spoken)\nStrong communication and customer interaction skills\nHighly organised with strong administrative capabilities\nComfortable handling multiple requests and working in a fast-paced environment\nProactive mindset and willingness to take initiative\nAbility to work independently in an evolving environment\n\nNice to Have:\n\nExperience in Customer Success, Inside Sales, or Sales Support\nExperience with CRM systems (e.g., HubSpot) and billing platforms such as Chargebee\nInterest in or exposure to education technology or K-12 learning environments\nBasic understanding of SaaS business models\nWhat We Offer\n\n💻 Choice of work equipment (e.g., laptop, monitor, etc.)\n🇬🇧 English classes (iTalki – $130 monthly)\n⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\n👶 Newborn bonus (€500 per child)\n🧠 Patent remuneration\n🌴 Paid leave\n🧑‍💻 Remote work in locations without our offices\nHybrid work in locations with offices (2 days in-office, 3 days remote)\n\nConstructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.","2026-04-21 11:29:40","2026-04-21T10:43:00.000Z","RSD",{"jsonldValid":14,"jsonld":28},{"id":104,"slug":105,"title":88,"companyname":89,"companylogo":90,"companyTagline":91,"companyIndustry":92,"city":106,"country":106,"remote":14,"employmentType":107,"department":96,"content_html":108,"content_text":109,"years":20,"createdAt":21,"updatedAtISO":99,"postedAtISO":110,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":111,"schema":112},"6fc28cd345533804982186d286667341f0dd90c04fe5430f1e64023b17d83a42","customer-success-coordinator-german-speaking-at-constructor-be0d19d277","Bulgaria",[16],"\u003Ch2>Our mission\u003C/h2>\n\n\n\u003Cp>Constructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \u003C/p>\n\u003Cp>With strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\u003C/p>\n\u003Ch3>\u003Cstrong>Please send your resume in English only.\u003C/strong>\u003C/h3>\n\n\u003Cp>We are looking for a Customer Success Coordinator to support our K-12 product portfolio for the DACH region. In this role, you will act as the first point of contact for customers while helping ensure smooth communication between customers and internal teams.\u003C/p>\n\u003Cp>This position focuses on customer communication, administrative coordination, and sales support. It is not a technical support role, and does not involve software troubleshooting or technical product implementation.\u003C/p>\n\u003Cp>You will work closely with Sales, Product, Finance and Tech Support, assisting customers with administrative, invoicing, and product-related inquiries.\u003C/p>\n\u003Cpre>\u003Cstrong>100% office work: 59 “G.M. Dimitrov” Blvd. NV Tower, 8\u003Csup>th\u003C/sup> floor,1700, Sofia, Bulgaria\u003C/strong>\u003C/pre>\n\u003Ch3>\u003Cstrong>Duties and Responsibilities:\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Customer & Administrative Support\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Provide first-line phone support for customers, covering:\u003C/li>\n\u003Cli>Invoice-related questions and payment follow-ups\u003C/li>\n\u003Cli>Administrative requests and account information\u003C/li>\n\u003Cli>Basic product and sales inquiries\u003C/li>\n\u003Cli>Initial pedagogical questions related to product usage\u003C/li>\n\u003Cli>Act as the first contact for inbound emails, routing inquiries to the appropriate teams (Sales, Finance, Product, Tech Support)\u003C/li>\n\u003Cli>Support customers with general account-related requests and ensure timely responses\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Invoice & Finance Coordination\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work closely with the Finance team to address invoicing and billing questions from German-speaking customers\u003C/li>\n\u003Cli>Act as a communication bridge between customers and finance, particularly for invoice clarification and payment follow-ups\u003C/li>\n\u003Cli>Assist in tracking invoice status and ensuring timely resolution of billing issues.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Sales Support\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Qualify inbound leads and identify potential sales opportunities\u003C/li>\n\u003Cli>Support the sales team by coordinating meetings, demos, and follow-ups with prospects\u003C/li>\n\u003Cli>Maintain accurate records of customer interactions in the CRM system\u003C/li>\n\u003Cli>Assist in gathering customer feedback on products and services\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Outreach & Opportunity Identification\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Support outreach activities where appropriate to help generate new opportunities through referrals or direct contact\u003C/li>\n\u003Cli>Identify upsell or cross-sell opportunities during customer interactions and share them with the Sales team.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications and Experience:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Fluent in German and English\u003C/strong> (written and spoken)\u003C/li>\n\u003Cli>Strong communication and customer interaction skills\u003C/li>\n\u003Cli>Highly organised with strong administrative capabilities\u003C/li>\n\u003Cli>Comfortable handling multiple requests and working in a fast-paced environment\u003C/li>\n\u003Cli>Proactive mindset and willingness to take initiative\u003C/li>\n\u003Cli>Ability to work independently in an evolving environment\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in Customer Success, Inside Sales, or Sales Support\u003C/li>\n\u003Cli>Experience with CRM systems (e.g., HubSpot) and billing platforms such as Chargebee\u003C/li>\n\u003Cli>Interest in or exposure to education technology or K-12 learning environments\u003C/li>\n\u003Cli>Basic understanding of SaaS business models\u003C/li>\n\u003C/ul>\u003Ch2>\u003Cstrong>What We Offer\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>💻 Choice of work equipment (e.g., laptop, monitor, etc.)\u003C/li>\n\u003Cli>🇬🇧 English classes (iTalki – $130 monthly)\u003C/li>\n\u003Cli>⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\u003C/li>\n\u003Cli>👶 Newborn bonus (€500 per child)\u003C/li>\n\u003Cli>🧠 Patent remuneration\u003C/li>\n\u003Cli>🌴 Paid leave\u003C/li>\n\u003Cli>🧑‍💻 Remote work in locations without our offices\u003C/li>\n\u003Cli>\u003Cstrong>Hybrid work in locations with offices (2 days in-office, 3 days remote)\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Constructor\u003C/strong> fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.\u003C/p>","Our mission\n\n\nConstructor’s mission is to enable all educational organisations to provide high-quality digital education to 10x people with 10x efficiency. \nWith strong expertise in machine intelligence and data science, Constructor’s all-in-one platform for education and research addresses today’s pressing educational challenges: access inequality, tech clutter, and low engagement of students.\nPlease send your resume in English only.\n\nWe are looking for a Customer Success Coordinator to support our K-12 product portfolio for the DACH region. In this role, you will act as the first point of contact for customers while helping ensure smooth communication between customers and internal teams.\nThis position focuses on customer communication, administrative coordination, and sales support. It is not a technical support role, and does not involve software troubleshooting or technical product implementation.\nYou will work closely with Sales, Product, Finance and Tech Support, assisting customers with administrative, invoicing, and product-related inquiries.\n100% office work: 59 “G.M. Dimitrov” Blvd. NV Tower, 8th floor,1700, Sofia, Bulgaria\nDuties and Responsibilities:\nCustomer & Administrative Support\n\nProvide first-line phone support for customers, covering:\nInvoice-related questions and payment follow-ups\nAdministrative requests and account information\nBasic product and sales inquiries\nInitial pedagogical questions related to product usage\nAct as the first contact for inbound emails, routing inquiries to the appropriate teams (Sales, Finance, Product, Tech Support)\nSupport customers with general account-related requests and ensure timely responses\n\nInvoice & Finance Coordination\n\nWork closely with the Finance team to address invoicing and billing questions from German-speaking customers\nAct as a communication bridge between customers and finance, particularly for invoice clarification and payment follow-ups\nAssist in tracking invoice status and ensuring timely resolution of billing issues.\n\nSales Support\n\nQualify inbound leads and identify potential sales opportunities\nSupport the sales team by coordinating meetings, demos, and follow-ups with prospects\nMaintain accurate records of customer interactions in the CRM system\nAssist in gathering customer feedback on products and services\n\nOutreach & Opportunity Identification\n\nSupport outreach activities where appropriate to help generate new opportunities through referrals or direct contact\nIdentify upsell or cross-sell opportunities during customer interactions and share them with the Sales team.\n\nQualifications and Experience:\n\nFluent in German and English (written and spoken)\nStrong communication and customer interaction skills\nHighly organised with strong administrative capabilities\nComfortable handling multiple requests and working in a fast-paced environment\nProactive mindset and willingness to take initiative\nAbility to work independently in an evolving environment\n\nNice to Have:\n\nExperience in Customer Success, Inside Sales, or Sales Support\nExperience with CRM systems (e.g., HubSpot) and billing platforms such as Chargebee\nInterest in or exposure to education technology or K-12 learning environments\nBasic understanding of SaaS business models\nWhat We Offer\n\n💻 Choice of work equipment (e.g., laptop, monitor, etc.)\n🇬🇧 English classes (iTalki – $130 monthly)\n⏰ Flexible schedule (we usually work between 09:00/10:00 and 18:00/19:00 CET or EET)\n👶 Newborn bonus (€500 per child)\n🧠 Patent remuneration\n🌴 Paid leave\n🧑‍💻 Remote work in locations without our offices\nHybrid work in locations with offices (2 days in-office, 3 days remote)\n\nConstructor fosters equal opportunity for people of all backgrounds and identities. We are led by a gender-balanced board committed to building a diverse and inclusive organisation where everyone can become their best self. We do not discriminate based on age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or other protected characteristics. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds. We encourage people belonging to underrepresented groups to apply.","2026-04-21T10:41:19.000Z","BGN",{"jsonldValid":14,"jsonld":28},1776820595367]