[{"data":1,"prerenderedAt":116},["ShallowReactive",2],{"$fn30RXu8gZ9RQRQiNVZTxEuAEDe3YoZGLPKwtSluRC9E":3,"$fPhjUR3pF38zLwxetDtZ_KwgJTcjNGVGaGFndo6qxiic":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"2abac4b1aa921188149813a82427bf8645765a4fcb36c7c7528316e2396bf249","senior-marketing-automation-engineer-at-twin-health-bc5fb5ca81","Senior Marketing Automation Engineer","Twin Health","https://logo.clearbit.com/twinhealth.com","Metabolic health for every body. Twin Health is helping people heal chronic conditions and live happier, healthier lives","Hospitals and Health Care","Remote","United States",true,[16],"Full-time","Engineering","\u003Cp>\u003Cstrong>Twin Health \u003C/strong>\u003C/p>\n\u003Cp>At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. \u003C/p>\n\u003Cp>We start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.\u003C/p>\n\u003Cp>\u003Cstrong>Working here \u003C/strong>\u003C/p>\n\u003Cp>Our team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.\u003C/p>\n\u003Cp>Twin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .\u003C/p>\n\u003Cp>With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.\u003C/p>\n\u003Cp>Join us as we reinvent the standard of care in metabolic health.\u003C/p>\u003Cp>\u003Cstrong>Opportunity\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>We are looking for a Senior Marketing Automation Engineer to own the architecture, automation, and operational execution of our marketing technology ecosystem. This role sits at the intersection of marketing strategy, data infrastructure, and technical implementation — ensuring lifecycle campaigns, data flows, and automation infrastructure are scalable, reliable, and driving measurable business outcomes.\u003C/p>\n\u003Cp>You will serve as the primary owner of our marketing engagement platform, architecting the automations that power our acquisition and enrollment communications while acting as the connective layer between the Hightouch CDP Solutions Architect, Salesforce owners, native app and web application teams, data engineering, marketing scheduling, enrollment operations, and campaign owners.\u003C/p>\n\u003Cp>This is a hands-on, high-impact individual contributor/future manager role for someone who thrives in complexity, excels at cross-functional facilitation, and is energized by turning fragmented processes into scalable, intelligent systems that deliver a cohesive member experience across every lifecycle stage.\u003C/p>\n\u003Cp>\u003Cstrong>Responsibilities\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>Marketing Engagement Platform Ownership\u003C/em>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own end-to-end marketing engagement platform architecture including journey/canvas design, segmentation strategy, campaign logic, deliverability, and dynamic content\u003C/li>\n\u003Cli>Design, build, and scale lifecycle automations across acquisition, enrollment, engagement, and retention journeys\u003C/li>\n\u003Cli>Establish and enforce governance standards for naming conventions, template management, QA processes, and campaign documentation\u003C/li>\n\u003Cli>Serve as the internal marketing engagement platform SME — troubleshoot issues, evaluate new platform features, and continuously drive optimization\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cem>Data Architecture, Campaign Deployment, Journey Orchestration & Cross-Functional Collaboration\u003C/em>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Partner with CDP, CRM, product, and data engineering teams to define audience sync requirements, data mapping, behavioral event instrumentation, and pipeline specifications that power lifecycle campaigns\u003C/li>\n\u003Cli>Serve as the MarTech voice in data model and pipeline discussions, translating campaign and automation requirements into clear data specifications and advocating for the fields, events, and freshness standards marketing needs\u003C/li>\n\u003Cli>Lead cross-team coordination across member acquisition, enrollment, and journey teams to align campaign timing, cadence, and channel mix around a unified communication strategy\u003C/li>\n\u003Cli>Identify gaps and conflicts across journey stages and implement orchestration rules — suppression logic, frequency caps, and priority sequencing — to ensure every touchpoint fits within a cohesive, member-centric framework\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>\u003Cem>AI-Powered Automation & Innovation\u003C/em>\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify and implement AI-driven opportunities (including Claude and API-based automation) to scale MarTech operations, content personalization, and campaign optimization\u003C/li>\n\u003Cli>Build and manage API integrations that connect marketing platforms, internal tools, and third-party services\u003C/li>\n\u003Cli>Continuously evaluate emerging MarTech capabilities and recommend adoption where ROI is clear\u003C/li>\n\u003Cli>Develop and maintain Python-based scripts and automated jobs (e.g., scheduled ETL processes, audience list generation, campaign triggering) that run on AWS infrastructure (Lambda, Step Functions, S3, EventBridge) to streamline and scale marketing operations\u003C/li>\n\u003Cli>Design, deploy, and monitor automated marketing workflows in AWS — including cron-based scheduling, event-driven triggers, and error alerting — to ensure campaigns and data syncs execute reliably without manual intervention\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Qualifications (Required)\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience on lifecycle marketing teams — not just campaign execution, but owning strategy, infrastructure, and cross-functional coordination\u003C/li>\n\u003Cli>Hands-on experience working across multiple MarTech tools (CDP + messaging platform + CRM); must understand how these systems connect and where data flows break down\u003C/li>\n\u003Cli>Experience with AWS services (Lambda, S3, Step Functions, EventBridge) for deploying and managing automated marketing workflows\u003C/li>\n\u003Cli>Proficiency in at least one programming language (e.g., Python, JavaScript) with an understanding of operator logic and software development fundamentals\u003C/li>\n\u003Cli>Experience with API development, webhooks, and integration patterns (REST APIs, JSON payloads)\u003C/li>\n\u003Cli>Practical experience with Braze or Hightouch — does not need to be expert-level, but must understand core concepts and be able to ramp quickly\u003C/li>\n\u003Cli>SQL proficiency for data validation, audience queries, and troubleshooting data pipelines\u003C/li>\n\u003Cli>Demonstrated use of AI tools (Claude, GPT, or similar) to improve operational workflows — beyond copywriting, e.g., automating processes, building internal tools, or streamlining data pipelines\u003C/li>\n\u003Cli>Evidence of system design thinking — ability to architect scalable solutions across tools and teams, not just execute within a single platform\u003C/li>\n\u003Cli>Strong technical communication skills — able to translate between marketers who think in campaigns, engineers who think in schemas, and product teams who think in user flows\u003C/li>\n\u003Cli>Demonstrated ability to lead and facilitate cross-functional initiatives without direct authority\u003C/li>\n\u003Cli>Background in healthcare, digital health, or high-consideration consumer products\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation and Benefits\u003C/strong>\u003C/p>\n\u003Cp>The compensation range for this position is $135,000 - $155,000 annually. \u003C/p>\n\u003Cp>Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin\u003C/p>\n\u003Cul>\n\u003Cli>A competitive compensation package in line with leading technology companies\u003C/li>\n\u003Cli>A remote and accomplished global team\u003C/li>\n\u003Cli>Opportunity for equity participation \u003C/li>\n\u003Cli>Unlimited vacation with manager approval\u003C/li>\n\u003Cli>16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents\u003C/li>\n\u003Cli>100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options\u003C/li>\n\u003Cli>401k retirement savings plan\u003C/li>\n\u003C/ul>\u003Cp>We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process. \u003C/p>","Twin Health \nAt Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health. \nWe start by building a dynamic model of each person’s metabolism — drawing on thousands of data points from CGMs, smartwatches, and meal logs — that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.\nWorking here \nOur team at Twin Health is passionate, talented, and united by a shared purpose: to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.\nTwin has been recognized not only for our innovation but also for our culture, including: Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights’ Digital Health 150, and named one of Newsweek’s Top Most Loved Workplace® .\nWith more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.\nJoin us as we reinvent the standard of care in metabolic health.OpportunityWe are looking for a Senior Marketing Automation Engineer to own the architecture, automation, and operational execution of our marketing technology ecosystem. This role sits at the intersection of marketing strategy, data infrastructure, and technical implementation — ensuring lifecycle campaigns, data flows, and automation infrastructure are scalable, reliable, and driving measurable business outcomes.\nYou will serve as the primary owner of our marketing engagement platform, architecting the automations that power our acquisition and enrollment communications while acting as the connective layer between the Hightouch CDP Solutions Architect, Salesforce owners, native app and web application teams, data engineering, marketing scheduling, enrollment operations, and campaign owners.\nThis is a hands-on, high-impact individual contributor/future manager role for someone who thrives in complexity, excels at cross-functional facilitation, and is energized by turning fragmented processes into scalable, intelligent systems that deliver a cohesive member experience across every lifecycle stage.\nResponsibilities\nMarketing Engagement Platform Ownership\n\nOwn end-to-end marketing engagement platform architecture including journey/canvas design, segmentation strategy, campaign logic, deliverability, and dynamic content\nDesign, build, and scale lifecycle automations across acquisition, enrollment, engagement, and retention journeys\nEstablish and enforce governance standards for naming conventions, template management, QA processes, and campaign documentation\nServe as the internal marketing engagement platform SME — troubleshoot issues, evaluate new platform features, and continuously drive optimization\n\nData Architecture, Campaign Deployment, Journey Orchestration & Cross-Functional Collaboration\n\nPartner with CDP, CRM, product, and data engineering teams to define audience sync requirements, data mapping, behavioral event instrumentation, and pipeline specifications that power lifecycle campaigns\nServe as the MarTech voice in data model and pipeline discussions, translating campaign and automation requirements into clear data specifications and advocating for the fields, events, and freshness standards marketing needs\nLead cross-team coordination across member acquisition, enrollment, and journey teams to align campaign timing, cadence, and channel mix around a unified communication strategy\nIdentify gaps and conflicts across journey stages and implement orchestration rules — suppression logic, frequency caps, and priority sequencing — to ensure every touchpoint fits within a cohesive, member-centric framework\n\nAI-Powered Automation & Innovation\n\nIdentify and implement AI-driven opportunities (including Claude and API-based automation) to scale MarTech operations, content personalization, and campaign optimization\nBuild and manage API integrations that connect marketing platforms, internal tools, and third-party services\nContinuously evaluate emerging MarTech capabilities and recommend adoption where ROI is clear\nDevelop and maintain Python-based scripts and automated jobs (e.g., scheduled ETL processes, audience list generation, campaign triggering) that run on AWS infrastructure (Lambda, Step Functions, S3, EventBridge) to streamline and scale marketing operations\nDesign, deploy, and monitor automated marketing workflows in AWS — including cron-based scheduling, event-driven triggers, and error alerting — to ensure campaigns and data syncs execute reliably without manual intervention\n\nQualifications (Required)\n\n5+ years of experience on lifecycle marketing teams — not just campaign execution, but owning strategy, infrastructure, and cross-functional coordination\nHands-on experience working across multiple MarTech tools (CDP + messaging platform + CRM); must understand how these systems connect and where data flows break down\nExperience with AWS services (Lambda, S3, Step Functions, EventBridge) for deploying and managing automated marketing workflows\nProficiency in at least one programming language (e.g., Python, JavaScript) with an understanding of operator logic and software development fundamentals\nExperience with API development, webhooks, and integration patterns (REST APIs, JSON payloads)\nPractical experience with Braze or Hightouch — does not need to be expert-level, but must understand core concepts and be able to ramp quickly\nSQL proficiency for data validation, audience queries, and troubleshooting data pipelines\nDemonstrated use of AI tools (Claude, GPT, or similar) to improve operational workflows — beyond copywriting, e.g., automating processes, building internal tools, or streamlining data pipelines\nEvidence of system design thinking — ability to architect scalable solutions across tools and teams, not just execute within a single platform\nStrong technical communication skills — able to translate between marketers who think in campaigns, engineers who think in schemas, and product teams who think in user flows\nDemonstrated ability to lead and facilitate cross-functional initiatives without direct authority\nBackground in healthcare, digital health, or high-consideration consumer products\n\nCompensation and Benefits\nThe compensation range for this position is $135,000 - $155,000 annually. \nTwin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin\n\nA competitive compensation package in line with leading technology companies\nA remote and accomplished global team\nOpportunity for equity participation \nUnlimited vacation with manager approval\n16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents\n100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options\n401k retirement savings plan\nWe have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.",0,1776914947000,"2026-04-23 05:30:40","2026-04-22T18:33:40.000Z",false,135000,155000,"USD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,48,67,79,94,105],{"id":33,"slug":34,"title":35,"companyname":36,"companylogo":37,"companyIndustry":38,"city":39,"country":40,"remote":24,"employmentType":41,"department":42,"content_html":43,"content_text":44,"years":20,"createdAt":21,"updatedAtISO":45,"postedAtISO":46,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":47},"66c2981a625aacd9f0c3fc6303162ff5dabe85a7382bba40f0b6c1ae398af396","repco-authorised-service-business-development-specialist-sa--at-motion-414026d606","Repco Authorised Service Business Development Specialist SA/NT","Motion","https://logo.clearbit.com/motion.com","Automation Machinery Manufacturing","AUS GPC Rapid Fullfillment Centre (SA)","Aus Gpc Rapid Fullfillment Centre Sa",[16],"Other","\u003Cul>\u003Cli>\u003Cp>Iconic brand with over 500 stores across Australasia\u003C/p>\u003C/li>\u003Cli>\u003Cp>Salary: Base + Super + Company Car + Incentive scheme\u003C/p>\u003C/li>\u003Cli>\u003Cp>Location: SA/NT\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cb>We’re on the lookout for a go‑getter who knows how to turn conversations into opportunities and relationships into results! If you’re a natural connector with a passion for sales and business growth, this is your time to shine.\u003C/b>\u003C/h1>\u003Cp>\u003Cb>We can offer you:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Recognition programs and team incentives for your performance\u003C/p>\u003C/li>\u003Cli>\u003Cp>An inclusive team environment; our team are important team members of GPC\u003C/p>\u003C/li>\u003Cli>\u003Cp>The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket\u003C/p>\u003C/li>\u003Cli>\u003Cp>Ongoing training and career development; we genuinely care about supporting you to reach your full potential\u003C/p>\u003C/li>\u003Cli>\u003Cp>Discounts internally and with external partners including health providers\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>The Role:\u003C/b>\u003C/p>\u003Cp>Reporting to the National Manager of Repco Authorized service, you’ll team up with a high‑energy crew of Business Development Specialists. You’ll champion our RAS member workshops—strengthening partnerships, delivering game‑changing support programs, and helping their businesses thrive.\u003C/p>\u003Cp>And the fun doesn’t stop there. You’ll help power the growth of the RAS brand—spotting new opportunities, building buzz, and welcoming new members into our ever‑growing network.\u003C/p>\u003Cp>Sound like your kind of challenge? Let’s make it happen! 🚀\u003C/p>\u003Cp>\u003Ci>Develop and maintain relationships within the network & develop tailored solutions to enhance business revenue & profitability.\u003C/i>\u003C/p>\u003Cp>\u003Cb>Key Responsibilities:\u003C/b>\u003C/p>\u003Cp>Working within a structured and disciplined call cycle, recruit new and assist existing workshop owners to utilise the RAS program resources and develop tailored solutions to enhance their business revenue and profitability and consequently grow Repco's share of \"parts spend wallet\".\u003C/p>\u003Cp>Develop and maintain strong working relationships with relevant stakeholders across all levels of the Repco business, to ensure RAS sales and growth opportunities are identified and acted upon, ensuring a unified approach to the successful implementation of product, service and pricing solutions that meet our customer's needs.\u003C/p>\u003Cp>Provide ongoing training to RAS members to ensure they are fully conversant with RAS marketing and program resources and coordinate RAS program initiatives on a local level, promoting RAS sales programs within the designated territory and attending or organising events such as sales meetings, Conferences and Training as required.\u003C/p>\u003Cp>\u003Cb>Key Attributes:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Demonstrated understanding of workshop operations within the Automotive Aftermarket \"Service and Repair\" sector;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong commercial acumen and an understanding of financial management of workshop operations;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven ability to build strategic working relationships & communicate effectively across all levels;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Track record in devising, planning and driving sales and marketing initiatives and to negotiate and sell ideas;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Confidence to construct and deliver professional presentations suited to the characteristics and needs of the audience;\u003C/p>\u003C/li>\u003Cli>\u003Cp>Willingness to travel extensively on an ongoing basis\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Experience:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Previous experience in an automotive workshop or dealership will be highly regarded but not essential\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Education/Training:\u003C/b>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Tertiary qualifications in Business Management or related disciplines will be highly regarded but not essential\u003C/p>\u003C/li>\u003C/ul>\u003Cp>​Thank you for your interest in becoming part of GPC Asia Pacific.\u003C/p>\u003Cp>Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!\u003C/p>\u003Cp>GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.\u003C/p>","Iconic brand with over 500 stores across AustralasiaSalary: Base + Super + Company Car + Incentive schemeLocation: SA/NTWe’re on the lookout for a go‑getter who knows how to turn conversations into opportunities and relationships into results! If you’re a natural connector with a passion for sales and business growth, this is your time to shine.We can offer you:Recognition programs and team incentives for your performanceAn inclusive team environment; our team are important team members of GPCThe opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarketOngoing training and career development; we genuinely care about supporting you to reach your full potentialDiscounts internally and with external partners including health providersThe Role:Reporting to the National Manager of Repco Authorized service, you’ll team up with a high‑energy crew of Business Development Specialists. You’ll champion our RAS member workshops—strengthening partnerships, delivering game‑changing support programs, and helping their businesses thrive.And the fun doesn’t stop there. You’ll help power the growth of the RAS brand—spotting new opportunities, building buzz, and welcoming new members into our ever‑growing network.Sound like your kind of challenge? Let’s make it happen! 🚀Develop and maintain relationships within the network & develop tailored solutions to enhance business revenue & profitability.Key Responsibilities:Working within a structured and disciplined call cycle, recruit new and assist existing workshop owners to utilise the RAS program resources and develop tailored solutions to enhance their business revenue and profitability and consequently grow Repco's share of \"parts spend wallet\".Develop and maintain strong working relationships with relevant stakeholders across all levels of the Repco business, to ensure RAS sales and growth opportunities are identified and acted upon, ensuring a unified approach to the successful implementation of product, service and pricing solutions that meet our customer's needs.Provide ongoing training to RAS members to ensure they are fully conversant with RAS marketing and program resources and coordinate RAS program initiatives on a local level, promoting RAS sales programs within the designated territory and attending or organising events such as sales meetings, Conferences and Training as required.Key Attributes:Demonstrated understanding of workshop operations within the Automotive Aftermarket \"Service and Repair\" sector;Strong commercial acumen and an understanding of financial management of workshop operations;Proven ability to build strategic working relationships & communicate effectively across all levels;Track record in devising, planning and driving sales and marketing initiatives and to negotiate and sell ideas;Confidence to construct and deliver professional presentations suited to the characteristics and needs of the audience;Willingness to travel extensively on an ongoing basisExperience:Previous experience in an automotive workshop or dealership will be highly regarded but not essentialEducation/Training:Tertiary qualifications in Business Management or related disciplines will be highly regarded but not essential​Thank you for your interest in becoming part of GPC Asia Pacific.Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.","2026-04-23 05:30:39","2026-04-23T03:30:39.000Z",{"jsonldValid":24,"jsonld":29},{"id":49,"slug":50,"title":51,"companyname":52,"companylogo":53,"companyTagline":54,"companyIndustry":55,"city":56,"country":13,"remote":24,"employmentType":57,"department":58,"content_html":59,"content_text":60,"years":20,"createdAt":61,"updatedAtISO":62,"postedAtISO":63,"hasSalary":24,"salaryMin":64,"salaryMax":65,"currency":27,"schema":66},"d7dbfa80481d344937c55262295b43d640a680fd079e6645c38c02fd182edbe4","crm-coordinator-at-flowcode-db8d6126bb","CRM Coordinator","Flowcode","https://logo.clearbit.com/flowcode.com","The #1 trusted QR provider for instant conversions and real-time data.","Technology, Information and Media","New York",[16],"Marketing","\u003Ch2>\u003Cstrong>CRM Coordinator (HubSpot)\u003C/strong>\u003C/h2>\n\u003Cp>Location: Soho, NYC (Onsite). 4-5 days a week. \u003C/p>\n\u003Ch3>\u003Cstrong>About Flowcode\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\u003C/p>\n\u003Cp>Our mission is simple: instantly connect fans to brands IRL.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is seeking a \u003Cstrong>CRM Coordinator \u003C/strong>to support and optimize the systems, data, and workflows that power our go-to-market teams.\u003C/p>\n\u003Cp>This is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\u003C/p>\n\u003Cp>You maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\u003C/p>\n\u003Cp>Over time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>You own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\u003C/li>\n\u003Cli>Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\u003C/li>\n\u003Cli>Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\u003C/li>\n\u003Cli>Build and maintain basic reports and dashboards in HubSpot and Looker\u003C/li>\n\u003Cli>Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance\u003C/li>\n\u003Cli>Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\u003C/li>\n\u003Cli>Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–2 years of experience in CRM administration, analytics, or revenue operations\u003C/li>\n\u003Cli>Hands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\u003C/li>\n\u003Cli>Strong attention to detail and interest in working with data and systems\u003C/li>\n\u003Cli>Experience with Excel/Google Sheets\u003C/li>\n\u003Cli>Familiarity with SQL or willingness to learn\u003C/li>\n\u003Cli>Interest in analytics tools (Looker, Tableau, etc.) is a plus\u003C/li>\n\u003Cli>Strong communication skills and ability to work across teams\u003C/li>\n\u003Cli>Highly organized, proactive, and eager to learn in a fast-paced environment\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Can Expect\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Compensation:\u003C/strong> Competitive salary $75-90k and equity options.\u003Cbr>\u003Cstrong>Benefits:\u003C/strong> Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.\u003Cbr>\u003Cstrong>Work Environment:\u003C/strong> Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\u003C/p>\n\u003Cp>Flowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.\u003C/p>","CRM Coordinator (HubSpot)\nLocation: Soho, NYC (Onsite). 4-5 days a week. \nAbout Flowcode\nFlowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\nOur mission is simple: instantly connect fans to brands IRL.\nThe Role\nFlowcode is seeking a CRM Coordinator to support and optimize the systems, data, and workflows that power our go-to-market teams.\nThis is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\nYou maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\nOver time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\nWhat You’ll Do\n\nYou own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\nSupport Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\nHelp improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\nBuild and maintain basic reports and dashboards in HubSpot and Looker\nAssist with pulling and analyzing data related to customer growth, retention, and pipeline performance\nSupport the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\nPartner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\n\nWhat We’re Looking For\n\n1–2 years of experience in CRM administration, analytics, or revenue operations\nHands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\nStrong attention to detail and interest in working with data and systems\nExperience with Excel/Google Sheets\nFamiliarity with SQL or willingness to learn\nInterest in analytics tools (Looker, Tableau, etc.) is a plus\nStrong communication skills and ability to work across teams\nHighly organized, proactive, and eager to learn in a fast-paced environment\n\nWhat You Can Expect\nCompensation: Competitive salary $75-90k and equity options.Benefits: Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.Work Environment: Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\nFlowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.",1776871887000,"2026-04-22 17:32:16","2026-04-17T15:06:04.000Z",75,90000,{"jsonldValid":24,"jsonld":29},{"id":68,"slug":69,"title":70,"companyname":52,"companylogo":53,"companyTagline":54,"companyIndustry":55,"city":56,"country":13,"remote":24,"employmentType":71,"department":72,"content_html":73,"content_text":74,"years":20,"createdAt":61,"updatedAtISO":62,"postedAtISO":75,"hasSalary":24,"salaryMin":76,"salaryMax":77,"currency":27,"schema":78},"1b1b361dcffb72310a4fe9e86eb6c4917df83628cac2b829d653898e3a2ca137","customer-success-manager-at-flowcode-70385ec475","Customer Success Manager",[16],"Customer Success","\u003Ch1>\u003Cstrong>Customer Success Manager | Media + Agency Flowcode\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003C/h1>\n\u003Cp>\u003Cem>This role is based in Soho, New York City and expected to be in office 4 days a week. \u003C/em>\u003C/p>\n\u003Ch2>\u003Cstrong>Flowcode\u003C/strong>\u003C/h2>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in media) trust Flowcode to turn physical moments into digital actions, fast.\u003C/p>\n\u003Ch2>\u003Cstrong>The Role: Media + Agency Customer Success Manager\u003C/strong>\u003C/h2>\n\u003Cp>We're hiring a CSM focused on our media + agency vertical, supporting clients like NBCU, Paramount, Hearst, Disney, and Publicis. You'll own relationships with national broadcasters, TV networks, media groups, and agencies – driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.\u003C/p>\n\u003Ch3>\u003Cstrong>You'll thrive in this role if you:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Have 4-8 years in client success, partnerships, or strategy at a media company, network, or agency\u003C/li>\n\u003Cli>Understand the media and advertising ecosystem – broadcast, digital, ad ops, martech, measurement\u003C/li>\n\u003Cli>Know the ICP and executive org maps at the top holding companies like Comcast, Disney, Warner Bros. Discovery, Paramount, Fox and can navigate from an individual champion to the right budget owner fast\u003C/li>\n\u003Cli>Can confidently connect Flowcode to media KPIs: attribution, engagement, tune-in, reach\u003C/li>\n\u003Cli>Spot churn signals early and act - you've turned at-risk accounts into renewals and have the receipts\u003C/li>\n\u003Cli>Move fast on account challenges. You are highly proactive, resourceful, and sharp under pressure\u003C/li>\n\u003Cli>Can synthesize complex client challenges into clear executive narratives and recommendations\u003C/li>\n\u003Cli>Take ownership of your accounts and beyond to improve systems, processes, or team performance\u003C/li>\n\u003Cli>Know how to uncover expansion with new campaign use cases, cross-functional champions, budget pockets\u003C/li>\n\u003Cli>Build trust across agency and media orgs: programming, marketing, ad sales, data teams, and operations\u003C/li>\n\u003Cli>Have experience coordinating platform migrations or complex onboarding alongside implementation teams\u003C/li>\n\u003Cli>Are comfortable in Hubspot (or can ramp fast) and use systems to scale client engagement\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What You'll Own:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>NRR targets across your portfolio: \u003C/strong>drive usage, adoption, renewal, and expansion. You own the number of your portfolio.\u003C/li>\n\u003Cli>\u003Cstrong>Health score monitoring: \u003C/strong>proactively flag at-risk signals, build recovery plans, and move before accounts slip.\u003C/li>\n\u003Cli>\u003Cstrong>Executive engagement, Strategic QBRs, Campaign Reviews:\u003C/strong> to multi-thread across client teams and build relationships with executives, budget holders, and senior stakeholders\u003C/li>\n\u003Cli>\u003Cstrong>Risk mitigation and problem-solving: \u003C/strong>turn insights into action fast, you don't wait for escalation.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional influence: \u003C/strong>drive alignment across Sales, Product and GTM to unlock product growth and services opportunities to drive revenue\u003C/li>\n\u003Cli>\u003Cstrong>Platform migration coordination: \u003C/strong>manage client-side timelines, expectations, and cross-functional dependencies alongside our implementation team.\u003C/li>\n\u003Cli>\u003Cstrong>Sales partnership: \u003C/strong>identify and close upsell opportunities.\u003C/li>\n\u003Cli>\u003Cstrong>Workflow alignment: \u003C/strong>build rhythms that match media buying cycles, flight dates, and campaign refreshes.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>NYC presence: deepen media relationships by showing up on-site, at events, and as a strategic partner.\u003C/strong>\u003C/p>\n\u003Ch3>\u003Cstrong>Requirements:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>4-8 years in media-focused CSM, Account Management, or similar roles\u003C/li>\n\u003Cli>Proven track record managing at-risk accounts, driving renewals, and hitting NRR targets\u003C/li>\n\u003Cli>Proven success working with media brands, ideally in TV or digital broadcast environments\u003C/li>\n\u003Cli>Experience managing platform migrations or complex product transitions for enterprise clients\u003C/li>\n\u003Cli>Strong understanding of attribution, analytics, and media KPIs\u003C/li>\n\u003Cli>Experience using CRM and CS platforms like HubSpot and health score tooling experience is a major plus\u003C/li>\n\u003Cli>Clear, concise communicator, comfortable presenting to senior stakeholders and comfortable pushing back when needed\u003C/li>\n\u003Cli>Ability to operate independently and deliver in a fast-paced, high-growth startup\u003C/li>\n\u003C/ul>\n\n\u003Cp>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\u003C/p>\n\u003Cp>A successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $105-125k OTE plus equity. \u003C/p>","Customer Success Manager | Media + Agency Flowcode\nThis role is based in Soho, New York City and expected to be in office 4 days a week. \nFlowcode\nFlowcode is the leading offline-to-online conversion platform, helping the world's biggest brands drive direct connections with their audiences. We combine data-driven design with next-gen QR tech to power instant, privacy-compliant engagement at scale. Over 75% of the Fortune 500 (including the top names in media) trust Flowcode to turn physical moments into digital actions, fast.\nThe Role: Media + Agency Customer Success Manager\nWe're hiring a CSM focused on our media + agency vertical, supporting clients like NBCU, Paramount, Hearst, Disney, and Publicis. You'll own relationships with national broadcasters, TV networks, media groups, and agencies – driving adoption, attribution, and expansion. This is a hybrid role that blends technical fluency with commercial instincts and a relentless focus on delivering measurable outcomes.\nYou'll thrive in this role if you:\n\nHave 4-8 years in client success, partnerships, or strategy at a media company, network, or agency\nUnderstand the media and advertising ecosystem – broadcast, digital, ad ops, martech, measurement\nKnow the ICP and executive org maps at the top holding companies like Comcast, Disney, Warner Bros. Discovery, Paramount, Fox and can navigate from an individual champion to the right budget owner fast\nCan confidently connect Flowcode to media KPIs: attribution, engagement, tune-in, reach\nSpot churn signals early and act - you've turned at-risk accounts into renewals and have the receipts\nMove fast on account challenges. You are highly proactive, resourceful, and sharp under pressure\nCan synthesize complex client challenges into clear executive narratives and recommendations\nTake ownership of your accounts and beyond to improve systems, processes, or team performance\nKnow how to uncover expansion with new campaign use cases, cross-functional champions, budget pockets\nBuild trust across agency and media orgs: programming, marketing, ad sales, data teams, and operations\nHave experience coordinating platform migrations or complex onboarding alongside implementation teams\nAre comfortable in Hubspot (or can ramp fast) and use systems to scale client engagement\n\nWhat You'll Own:\n\nNRR targets across your portfolio: drive usage, adoption, renewal, and expansion. You own the number of your portfolio.\nHealth score monitoring: proactively flag at-risk signals, build recovery plans, and move before accounts slip.\nExecutive engagement, Strategic QBRs, Campaign Reviews: to multi-thread across client teams and build relationships with executives, budget holders, and senior stakeholders\nRisk mitigation and problem-solving: turn insights into action fast, you don't wait for escalation.\nCross-functional influence: drive alignment across Sales, Product and GTM to unlock product growth and services opportunities to drive revenue\nPlatform migration coordination: manage client-side timelines, expectations, and cross-functional dependencies alongside our implementation team.\nSales partnership: identify and close upsell opportunities.\nWorkflow alignment: build rhythms that match media buying cycles, flight dates, and campaign refreshes.\n\nNYC presence: deepen media relationships by showing up on-site, at events, and as a strategic partner.\nRequirements:\n\n4-8 years in media-focused CSM, Account Management, or similar roles\nProven track record managing at-risk accounts, driving renewals, and hitting NRR targets\nProven success working with media brands, ideally in TV or digital broadcast environments\nExperience managing platform migrations or complex product transitions for enterprise clients\nStrong understanding of attribution, analytics, and media KPIs\nExperience using CRM and CS platforms like HubSpot and health score tooling experience is a major plus\nClear, concise communicator, comfortable presenting to senior stakeholders and comfortable pushing back when needed\nAbility to operate independently and deliver in a fast-paced, high-growth startup\n\n\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.\nA successful candidate’s starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions.  The current range for this role is up to $105-125k OTE plus equity.","2026-04-21T20:57:53.000Z",105,125000,{"jsonldValid":24,"jsonld":29},{"id":80,"slug":81,"title":82,"companyname":83,"companylogo":84,"companyTagline":85,"companyIndustry":86,"city":87,"country":88,"remote":24,"employmentType":89,"department":17,"content_html":90,"content_text":91,"years":20,"createdAt":61,"updatedAtISO":62,"postedAtISO":92,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":93},"cb65b8fd1b008105aed8a0d8c01c136831f1c7fd62b25495979abbda8237d617","frontend-developer-web-at-genesys-8cfbaaed99","Frontend Developer, Web","Genesys","https://logo.clearbit.com/genesys.com","Orchestrating over 70 billion amazing experiences in more than 100 countries – through cloud, digital and AI technology.","Software Development","Manila (Flexible)","Manila",[16],"\u003Cp>Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.\u003C/p>\u003Cp>We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.\u003C/p>\u003Cp>\u003Cb>Frontend Developer, Web\u003C/b>\u003C/p>\u003Cp>\u003Cb>Department:\u003C/b> Global Web, Demand Generation\u003Cbr>\u003Cb>Location: \u003C/b>Philippines\u003C/p>\u003Cp>\u003Cb>About the Role\u003C/b>\u003C/p>\u003Cp>Genesys is seeking a Frontend Web Developer to design, build, and maintain high-quality digital experiences across our global corporate website and marketing platforms. This is a hands-on engineering role responsible for delivering modern, responsive, and accessible front-end solutions that support demand generation, brand, and CX initiatives at enterprise scale.\u003C/p>\u003Cp>You will develop components, web pages, templates, and digital journeys within a CMS-driven environment while contributing to design system evolution, platform modernization, and front-end engineering standards. This role focuses on delivering high-performing and scalable user experiences while collaborating closely with platform, UX, and marketing teams.\u003C/p>\u003Cp>The position requires front-end development experience working within CMS platforms such as WordPress, and the ability to operate confidently within enterprise web environments.\u003C/p>\u003Cp>\u003Cb>What You’ll Do\u003C/b>\u003C/p>\u003Cp>\u003Cb>Frontend Development\u003C/b>\u003C/p>\u003Cul>\u003Cli>Design, develop, and maintain responsive user interfaces using modern HTML, CSS, and JavaScript\u003C/li>\u003Cli>Build and maintain enterprise web pages, templates, and digital journeys\u003C/li>\u003Cli>Develop and customize WordPress components, themes, and plugins\u003C/li>\u003Cli>Implement mobile-first, fully responsive experiences that perform across devices, browsers, and languages\u003C/li>\u003Cli>Integrate front-end components with APIs and CMS-driven content systems\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Architecture and Platform Contribution\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Contribute to front-end architecture decisions and design system evolution\u003C/li>\u003Cli>Ensure solutions are scalable, maintainable, and aligned with enterprise web standards\u003C/li>\u003Cli>Support modernization initiatives, including CMS upgrades, refactoring, and technical debt reduction\u003C/li>\u003Cli>Partner with platform and DevOps teams on release processes, deployments, and environment improvements\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Performance, SEO, and Digital Quality\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Optimize front-end performance across the site, including page load performance and Core Web Vitals\u003C/li>\u003Cli>Contribute to engineering standards for accessibility, performance, scalability, and maintainability\u003C/li>\u003Cli>Ensure strong technical SEO foundations including schema markup, site architecture, metadata governance, and crawl health\u003C/li>\u003Cli>Participate in user acceptance testing and support automated testing processes\u003C/li>\u003Cli>Enhance CMS to improve user experience, authoring workflows, and digital quality\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Platform Operations\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Support deployments, releases, and CMS environment management\u003C/li>\u003Cli>Monitor site performance and help resolve production issues when they arise\u003C/li>\u003Cli>Contribute to documentation and operational readiness of front-end systems\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Collaboration and Enablement\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Collaborate with front-end and full-stack engineers, QA professionals, and web publishers\u003C/li>\u003Cli>Partner closely with UX, content, marketing, analytics, IT, security, and agency teams\u003C/li>\u003Cli>Enable experimentation, personalization, and scalable design system adoption\u003C/li>\u003Cli>Translate technical tradeoffs into clear guidance for stakeholders\u003C/li>\u003Cli>Onboard and support CMS authors and agency contributors\u003C/li>\u003C/ul>\u003Cp>\u003Cb>What You Bring\u003C/b>\u003C/p>\u003Cp>\u003Cb>Required\u003C/b>\u003C/p>\u003Cul>\u003Cli>2 or more years of professional web development experience, preferably supporting enterprise-scale or high-traffic websites\u003C/li>\u003Cli>Strong expertise in HTML5, CSS, JavaScript, and modern front-end development practices\u003C/li>\u003Cli>Hands-on experience working with CMS platforms, WordPress preferred\u003C/li>\u003Cli>Experience integrating with APIs and third-party marketing or analytics platforms\u003C/li>\u003Cli>Demonstrated expertise in performance optimization, caching strategies, CDNs, and Core Web Vitals\u003C/li>\u003Cli>Strong understanding of technical SEO and accessibility standards such as WCAG or ADA\u003C/li>\u003Cli>Experience working within structured engineering standards, code reviews, and release processes\u003C/li>\u003C/ul>\u003Ch3>\u003Cb>Preferred\u003C/b>\u003C/h3>\u003Cul>\u003Cli>Creative technologist with experience with animation or motion frameworks such as GSAP\u003C/li>\u003Cli>Familiarity with cloud platforms or enterprise WordPress hosting providers\u003C/li>\u003Cli>Experience integrating marketing technology platforms such as Eloqua, Wistia, Bynder, or Google Analytics\u003C/li>\u003Cli>Experience applying AI tools within development workflows or optimizing digital experiences for AI-driven discovery\u003C/li>\u003Cli>Experience working within global or distributed engineering teams\u003C/li>\u003Cli>Background in B2B, SaaS, or complex enterprise digital environments\u003C/li>\u003C/ul>\u003Cp>#LI-PR1\u003C/p>\u003Cp>#LI-Hybrid\u003C/p>\u003Cp>If a Genesys employee referred you, please use the link they sent you to apply.\u003C/p>\u003Cp>\u003Cb>About Genesys:\u003C/b>\u003C/p>\u003Cp>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.\u003C/p>\u003Cp>\u003Cb>Reasonable Accommodations:\u003C/b>\u003C/p>\u003Cp>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.\u003C/p>\u003Cp>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.\u003C/p>\u003Cp>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.\u003C/p>\u003Cp>\u003Cb>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>expression, marital\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> status, domestic partner \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>status, national\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> origin, genetics, \u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>\u003Cspan>disability, military\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span>\u003C/span> and veteran status, and other protected characteristics.\u003C/b>\u003C/p>\u003Cp>\u003Ci>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.\u003C/i>\u003C/p>","Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.Frontend Developer, WebDepartment: Global Web, Demand GenerationLocation: PhilippinesAbout the RoleGenesys is seeking a Frontend Web Developer to design, build, and maintain high-quality digital experiences across our global corporate website and marketing platforms. This is a hands-on engineering role responsible for delivering modern, responsive, and accessible front-end solutions that support demand generation, brand, and CX initiatives at enterprise scale.You will develop components, web pages, templates, and digital journeys within a CMS-driven environment while contributing to design system evolution, platform modernization, and front-end engineering standards. This role focuses on delivering high-performing and scalable user experiences while collaborating closely with platform, UX, and marketing teams.The position requires front-end development experience working within CMS platforms such as WordPress, and the ability to operate confidently within enterprise web environments.What You’ll DoFrontend DevelopmentDesign, develop, and maintain responsive user interfaces using modern HTML, CSS, and JavaScriptBuild and maintain enterprise web pages, templates, and digital journeysDevelop and customize WordPress components, themes, and pluginsImplement mobile-first, fully responsive experiences that perform across devices, browsers, and languagesIntegrate front-end components with APIs and CMS-driven content systemsArchitecture and Platform ContributionContribute to front-end architecture decisions and design system evolutionEnsure solutions are scalable, maintainable, and aligned with enterprise web standardsSupport modernization initiatives, including CMS upgrades, refactoring, and technical debt reductionPartner with platform and DevOps teams on release processes, deployments, and environment improvementsPerformance, SEO, and Digital QualityOptimize front-end performance across the site, including page load performance and Core Web VitalsContribute to engineering standards for accessibility, performance, scalability, and maintainabilityEnsure strong technical SEO foundations including schema markup, site architecture, metadata governance, and crawl healthParticipate in user acceptance testing and support automated testing processesEnhance CMS to improve user experience, authoring workflows, and digital qualityPlatform OperationsSupport deployments, releases, and CMS environment managementMonitor site performance and help resolve production issues when they ariseContribute to documentation and operational readiness of front-end systemsCollaboration and EnablementCollaborate with front-end and full-stack engineers, QA professionals, and web publishersPartner closely with UX, content, marketing, analytics, IT, security, and agency teamsEnable experimentation, personalization, and scalable design system adoptionTranslate technical tradeoffs into clear guidance for stakeholdersOnboard and support CMS authors and agency contributorsWhat You BringRequired2 or more years of professional web development experience, preferably supporting enterprise-scale or high-traffic websitesStrong expertise in HTML5, CSS, JavaScript, and modern front-end development practicesHands-on experience working with CMS platforms, WordPress preferredExperience integrating with APIs and third-party marketing or analytics platformsDemonstrated expertise in performance optimization, caching strategies, CDNs, and Core Web VitalsStrong understanding of technical SEO and accessibility standards such as WCAG or ADAExperience working within structured engineering standards, code reviews, and release processesPreferredCreative technologist with experience with animation or motion frameworks such as GSAPFamiliarity with cloud platforms or enterprise WordPress hosting providersExperience integrating marketing technology platforms such as Eloqua, Wistia, Bynder, or Google AnalyticsExperience applying AI tools within development workflows or optimizing digital experiences for AI-driven discoveryExperience working within global or distributed engineering teamsBackground in B2B, SaaS, or complex enterprise digital environments#LI-PR1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.","2026-04-22T15:32:16.000Z",{"jsonldValid":24,"jsonld":29},{"id":95,"slug":96,"title":97,"companyname":52,"companylogo":53,"companyTagline":54,"companyIndustry":55,"city":56,"country":13,"remote":24,"employmentType":98,"department":99,"content_html":100,"content_text":101,"years":20,"createdAt":61,"updatedAtISO":102,"postedAtISO":103,"hasSalary":24,"salaryMin":64,"salaryMax":65,"currency":27,"schema":104},"c8d1198d45c9a065d7b0ac309d1a51d3eb941033c2bb7a799643817c43dbc9f9","gtm-operations-analyst-at-flowcode-ef5a7f0f08","GTM Operations Analyst",[16],"Operations","\u003Ch2>\u003Cstrong>GTM Operations Analyst\u003C/strong>\u003C/h2>\n\u003Cp>Location: Soho, NYC (Onsite). 4-5 days a week. \u003C/p>\n\u003Ch3>\u003Cstrong>About Flowcode\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\u003C/p>\n\u003Cp>Our mission is simple: instantly connect fans to brands IRL.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\n\u003Cp>Flowcode is seeking a \u003Cstrong>GTM Operations Analyst \u003C/strong>to support and optimize the systems, data, and workflows that power our go-to-market teams.\u003C/p>\n\u003Cp>This is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\u003C/p>\n\u003Cp>You maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\u003C/p>\n\u003Cp>Over time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\u003C/p>\n\u003Ch3>\u003Cstrong>What You’ll Do\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>You own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\u003C/li>\n\u003Cli>Support Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\u003C/li>\n\u003Cli>Help improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\u003C/li>\n\u003Cli>Build and maintain basic reports and dashboards in HubSpot and Looker\u003C/li>\n\u003Cli>Assist with pulling and analyzing data related to customer growth, retention, and pipeline performance\u003C/li>\n\u003Cli>Support the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\u003C/li>\n\u003Cli>Partner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>1–2 years of experience in CRM administration, analytics, or revenue operations\u003C/li>\n\u003Cli>Hands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\u003C/li>\n\u003Cli>Strong attention to detail and interest in working with data and systems\u003C/li>\n\u003Cli>Experience with Excel/Google Sheets\u003C/li>\n\u003Cli>Familiarity with SQL or willingness to learn\u003C/li>\n\u003Cli>Interest in analytics tools (Looker, Tableau, etc.) is a plus\u003C/li>\n\u003Cli>Strong communication skills and ability to work across teams\u003C/li>\n\u003Cli>Highly organized, proactive, and eager to learn in a fast-paced environment\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What You Can Expect\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Compensation:\u003C/strong> Competitive salary $75-90k and equity options.\u003Cbr>\u003Cstrong>Benefits:\u003C/strong> Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.\u003Cbr>\u003Cstrong>Work Environment:\u003C/strong> Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\u003C/p>\n\u003Cp>Flowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.\u003C/p>","GTM Operations Analyst\nLocation: Soho, NYC (Onsite). 4-5 days a week. \nAbout Flowcode\nFlowcode is the leading offline-to-online conversion platform, powering personalized consumer experiences through dynamic QR codes, AI-powered landing pages, and real-time analytics. We partner with global brands across sports, media, retail, and enterprise to transform real-world engagement into measurable digital connections.\nOur mission is simple: instantly connect fans to brands IRL.\nThe Role\nFlowcode is seeking a GTM Operations Analyst to support and optimize the systems, data, and workflows that power our go-to-market teams.\nThis is an entry-level role ideal for someone early in their career who is interested in operations, analytics, and how SaaS companies scale revenue. You will play a critical role in maintaining and improving our CRM (HubSpot), supporting Sales and Customer Success teams, and helping ensure our data is clean, actionable, and useful across the organization.\nYou maniacally own HubSpot data hygiene – enforcing field standards, audits records regularly, and holds Flowcode accountable to HubSpot as the single source of truth for all go-to-market data.\nOver time, you will also work with internal data and reporting tools to help generate insights and visuals that support business decisions and customer conversations.\nWhat You’ll Do\n\nYou own the day-to-day HubSpot management, including data hygiene, pipeline tracking, and workflow maintenance\nSupport Sales and Customer Success teams by ensuring accurate data, proper usage of CRM, and streamlined processes\nHelp improve and optimize GTM workflows within HubSpot (automation, properties, reporting)\nBuild and maintain basic reports and dashboards in HubSpot and Looker\nAssist with pulling and analyzing data related to customer growth, retention, and pipeline performance\nSupport the creation of charts, visuals, and data-backed materials used in sales and renewal conversations\nPartner cross-functionally with Sales, Customer Success, and Data teams on operational and reporting needs\n\nWhat We’re Looking For\n\n1–2 years of experience in CRM administration, analytics, or revenue operations\nHands-on experience working with a CRM platform (HubSpot strongly preferred), including managing data, maintaining hygiene, and supporting team usage\nStrong attention to detail and interest in working with data and systems\nExperience with Excel/Google Sheets\nFamiliarity with SQL or willingness to learn\nInterest in analytics tools (Looker, Tableau, etc.) is a plus\nStrong communication skills and ability to work across teams\nHighly organized, proactive, and eager to learn in a fast-paced environment\n\nWhat You Can Expect\nCompensation: Competitive salary $75-90k and equity options.Benefits: Unlimited vacation, comprehensive medical benefits, parental leave, lunch stipends, and team offsites.Work Environment: Work from our state-of-the-art office in Soho, NYC, alongside a collaborative and innovative team.\nFlowcode is committed to diversity and inclusion. All qualified applicants will receive equal consideration for employment without regard to age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.","2026-04-22 17:32:17","2026-04-21T20:30:59.000Z",{"jsonldValid":24,"jsonld":29},{"id":106,"slug":107,"title":108,"companyname":52,"companylogo":53,"companyTagline":54,"companyIndustry":55,"city":56,"country":13,"remote":24,"employmentType":109,"department":42,"content_html":110,"content_text":111,"years":20,"createdAt":61,"updatedAtISO":102,"postedAtISO":112,"hasSalary":24,"salaryMin":113,"salaryMax":114,"currency":27,"schema":115},"625e6f2219dc9ae6c3e9610f479761671d962776357ffa00be79d404d8316959","head-of-customer-activation-at-flowcode-58203384f4","Head of Customer Activation",[16],"\u003Ch2>\u003Cstrong>Head of Customer Activation\u003C/strong>\u003C/h2>\n\u003Cp>\u003Cstrong>Location:\u003C/strong> New York, NY (4 days a week onsite)\u003C/p>\n\u003Cp>\u003Cstrong>Team:\u003C/strong> Advanced Builder Team (ABT), Customer Success, & Operations\u003C/p>\n\u003Cp>\u003Cstrong>Reports to:\u003C/strong> Chief Experience Officer\u003C/p>\n\u003Ch3>\u003Cstrong>The Mission\u003C/strong>\u003C/h3>\n\u003Cp>At \u003Cstrong>Flowcode\u003C/strong>, we are building the next generation of the internet: the Offline-to-Online\u003Cstrong> \u003C/strong>ecosystem. We connect the physical world to the digital world instantly, providing brands and consumers with seamless, data-rich experiences.\u003C/p>\n\u003Cp>As the \u003Cstrong>Head of Customer Activation\u003C/strong>, you are architecting the engine that drives immediate value realization. We are looking for a rare hybrid. A leader with a deep customer-first heartbeat and the analytical rigor of an Operations Research expert. You will treat the customer journey as a complex system to be modeled, optimized, and scaled.\u003C/p>\n\u003Cp>You will operate at the intersection of onboarding, product adoption, customer health, and scale. The mandate is simple: basics should just work. Customers should go live fast, adopt deeply, and expand usage without friction. If something feels manual, slow, or “2023,” you fix it. If product needs feel vague, reactive, or hard to prioritize, break them into clear user outcomes, define the smallest shippable steps, and align with the CTO on what actually moves the roadmap forward.\u003C/p>\n\u003Cp>You operate like a constant optimizer, turning ambiguity into structured inputs and pressure testing every request against real user outcomes. Nothing stays abstract for long. Ideas get translated into clear steps, tradeoffs get surfaced early, and priorities get forced into order. The focus is not just defining what to build, but making it clear how it gets built, why it matters now, and what earns its place on the roadmap.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role\u003C/strong>\u003C/h3>\n\u003Cp>You will lead the team responsible for the most critical phase of the customer lifecycle. Your goal is to minimize time-to-value (TTV) and maximize product adoption by applying mathematical modeling, simulation, and optimization to the activation funnel.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Systemic Strategy:\u003C/strong> Design and own the end-to-end activation framework for Flowcode’s enterprise and growth segments.\u003C/li>\n\u003Cli>\u003Cstrong>Optimization & Modeling:\u003C/strong> Apply operations techniques to identify bottlenecks in the onboarding process and optimize resource allocation across the activation team.\u003C/li>\n\u003Cli>\u003Cstrong>Customer-Centric Innovation:\u003C/strong> Act as the \"Voice of the Customer.\" Translate complex data into empathetic product improvements, ensuring the \"Aha!\" moment is intuitive and frictionless.\u003C/li>\n\u003Cli>\u003Cstrong>Predictive Analytics:\u003C/strong> Partner with the Data Science team to build predictive models for churn based on early activation signals, allowing for proactive intervention.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-Functional Leadership:\u003C/strong> Work at the intersection of Customer Success, Sales, Product, and Engineering to ensure that the feedback loop from the \"real world\" implementation informs the product roadmap.\u003C/li>\n\u003Cli>\u003Cstrong>Operational Excellence:\u003C/strong> Build the playbooks, tooling, and automation required to scale activation from hundreds to thousands of high-touch enterprise accounts.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Who You Are\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>A Quantitative Strategist:\u003C/strong> You have a Master’s or PhD in Operations Research, Industrial Engineering, Management Science, or a related field. You think in variables, constraints, and objective functions.\u003C/li>\n\u003Cli>\u003Cstrong>Obsessed with the User:\u003C/strong> You believe that data is a proxy for human behavior. You are passionate about UX and believe that a technical solution is only successful if the customer \u003Cem>feels\u003C/em> the value.\u003C/li>\n\u003Cli>\u003Cstrong>A High-Velocity Leader:\u003C/strong> You have 8+ years of experience in Customer Success, Professional Services, or Operations, with at least 3 years in a leadership capacity within a high-growth SaaS or Tech environment.\u003C/li>\n\u003Cli>\u003Cstrong>A Master Communicator:\u003C/strong> You can explain a Markov Chain to a Sales Rep and a customer’s emotional frustration to an Engineer with equal clarity.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Fluency:\u003C/strong> You are comfortable with SQL and BI tools (Looker), and you know how to leverage CRM automation (experience administrating Hubspot is a major plus) to drive efficiency.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Why Flowcode\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Category creation:\u003C/strong> Help define a new category at the intersection of offline and online identity.\u003C/li>\n\u003Cli>\u003Cstrong>Impact at scale:\u003C/strong> Shape experiences that touch millions of consumers across global brands.\u003C/li>\n\u003Cli>\u003Cstrong>Elite team:\u003C/strong> Work alongside high-caliber operators from the world’s best companies.\u003C/li>\n\u003Cli>\u003Cstrong>Ownership:\u003C/strong> Lead a mandate with C-level visibility and board-level impact.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Flowcode is not for everyone.\u003C/strong> We hire with a \u003Cem>pinhole lens\u003C/em>. Only those with the rare combination of intellectual horsepower, execution velocity, and uncompromising drive will thrive here. If you are seeking to operate at the highest levels of performance and impact, we want to meet you.\u003C/p>\n\u003Cp>The compensation range for this role is $200k - 250k plus equity and benefits. The role is expected to be in office 4-5 days a week\u003Cstrong>.\u003C/strong>\u003C/p>","Head of Customer Activation\nLocation: New York, NY (4 days a week onsite)\nTeam: Advanced Builder Team (ABT), Customer Success, & Operations\nReports to: Chief Experience Officer\nThe Mission\nAt Flowcode, we are building the next generation of the internet: the Offline-to-Online ecosystem. We connect the physical world to the digital world instantly, providing brands and consumers with seamless, data-rich experiences.\nAs the Head of Customer Activation, you are architecting the engine that drives immediate value realization. We are looking for a rare hybrid. A leader with a deep customer-first heartbeat and the analytical rigor of an Operations Research expert. You will treat the customer journey as a complex system to be modeled, optimized, and scaled.\nYou will operate at the intersection of onboarding, product adoption, customer health, and scale. The mandate is simple: basics should just work. Customers should go live fast, adopt deeply, and expand usage without friction. If something feels manual, slow, or “2023,” you fix it. If product needs feel vague, reactive, or hard to prioritize, break them into clear user outcomes, define the smallest shippable steps, and align with the CTO on what actually moves the roadmap forward.\nYou operate like a constant optimizer, turning ambiguity into structured inputs and pressure testing every request against real user outcomes. Nothing stays abstract for long. Ideas get translated into clear steps, tradeoffs get surfaced early, and priorities get forced into order. The focus is not just defining what to build, but making it clear how it gets built, why it matters now, and what earns its place on the roadmap.\nThe Role\nYou will lead the team responsible for the most critical phase of the customer lifecycle. Your goal is to minimize time-to-value (TTV) and maximize product adoption by applying mathematical modeling, simulation, and optimization to the activation funnel.\nKey Responsibilities\n\nSystemic Strategy: Design and own the end-to-end activation framework for Flowcode’s enterprise and growth segments.\nOptimization & Modeling: Apply operations techniques to identify bottlenecks in the onboarding process and optimize resource allocation across the activation team.\nCustomer-Centric Innovation: Act as the \"Voice of the Customer.\" Translate complex data into empathetic product improvements, ensuring the \"Aha!\" moment is intuitive and frictionless.\nPredictive Analytics: Partner with the Data Science team to build predictive models for churn based on early activation signals, allowing for proactive intervention.\nCross-Functional Leadership: Work at the intersection of Customer Success, Sales, Product, and Engineering to ensure that the feedback loop from the \"real world\" implementation informs the product roadmap.\nOperational Excellence: Build the playbooks, tooling, and automation required to scale activation from hundreds to thousands of high-touch enterprise accounts.\n\nWho You Are\n\nA Quantitative Strategist: You have a Master’s or PhD in Operations Research, Industrial Engineering, Management Science, or a related field. You think in variables, constraints, and objective functions.\nObsessed with the User: You believe that data is a proxy for human behavior. You are passionate about UX and believe that a technical solution is only successful if the customer feels the value.\nA High-Velocity Leader: You have 8+ years of experience in Customer Success, Professional Services, or Operations, with at least 3 years in a leadership capacity within a high-growth SaaS or Tech environment.\nA Master Communicator: You can explain a Markov Chain to a Sales Rep and a customer’s emotional frustration to an Engineer with equal clarity.\nTechnical Fluency: You are comfortable with SQL and BI tools (Looker), and you know how to leverage CRM automation (experience administrating Hubspot is a major plus) to drive efficiency.\n\nWhy Flowcode\n\nCategory creation: Help define a new category at the intersection of offline and online identity.\nImpact at scale: Shape experiences that touch millions of consumers across global brands.\nElite team: Work alongside high-caliber operators from the world’s best companies.\nOwnership: Lead a mandate with C-level visibility and board-level impact.\n\nFlowcode is not for everyone. We hire with a pinhole lens. Only those with the rare combination of intellectual horsepower, execution velocity, and uncompromising drive will thrive here. If you are seeking to operate at the highest levels of performance and impact, we want to meet you.\nThe compensation range for this role is $200k - 250k plus equity and benefits. The role is expected to be in office 4-5 days a week.","2026-04-20T14:10:36.000Z",200000,250000,{"jsonldValid":24,"jsonld":29},1776993413250]