[{"data":1,"prerenderedAt":122},["ShallowReactive",2],{"$fVA3RFsQkC54ijzEwdbg9GmI3D0CFkmVXyUzZygZOuwg":3,"$fL5azOUt0z0iZmP2W-GiCitAoLEVqqAjnrUdPsiyAVVg":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"c185f1a001fe45b2bd9ed9448426ac8e29817e94a21619c514e3a826c90a6dda","senior-product-designer-at-klaviyo-03f635e2e1","Senior Product Designer","Klaviyo","https://logo.clearbit.com/klaviyo.com","Klaviyo is the only CRM built for B2C brands. Know, engage, and grow your audience like never before.","Marketing Services","Boston","United States",false,[16],"Full-time","Design","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch2> \u003C/h2>\n\u003Ch2>\u003Cstrong>About the role\u003Cbr>\u003Cbr>\u003C/strong>\u003C/h2>\n\u003Cp>At Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\u003C/p>\n\u003Cp>We’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.\u003C/p>\n\u003Cp>Designers at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.\u003C/p>\n\u003Cp>This is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Ch2>\u003Cstrong>What you’ll do\u003Cbr>\u003Cbr>\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Design end-to-end product experiences across Klaviyo’s platform\u003C/li>\n\u003Cli>Simplify complex workflows into intuitive, scalable solutions\u003C/li>\n\u003Cli>Design AI-assisted experiences that help users create, decide, and act more effectively\u003C/li>\n\u003Cli>Rapidly prototype and iterate using AI tools alongside traditional design workflows\u003C/li>\n\u003Cli>Raise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product\u003C/li>\n\u003Cli>Contribute to shared systems, patterns, and foundations across the product\u003C/li>\n\u003Cli>Use customer insights and research to validate ideas and guide decisions\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What you’ll need\u003Cbr>\u003Cbr>\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Strong systems thinking and ability to design across complex, end-to-end experiences\u003C/li>\n\u003Cli>High-quality UX and interaction design craft, with the ability to simplify complexity\u003C/li>\n\u003Cli>Experience working in fast-moving, ambiguous environments\u003C/li>\n\u003Cli>AI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping\u003C/li>\n\u003Cli>Builder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality\u003C/li>\n\u003Cli>Collaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams\u003C/li>\n\u003Cli>Research-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly\u003C/li>\n\u003Cli>Adaptability. Comfortable navigating evolving product spaces and shifting priorities\u003Cbr>\u003Cbr>\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Nice to have:\u003Cbr>\u003Cbr>\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience with complex or data-rich products\u003C/li>\n\u003Cli>Familiarity with marketing, messaging, or growth platforms\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$134,400—$201,600 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. \nAbout the role\nAt Klaviyo, we’re building the platform that helps businesses create and deliver personalized customer experiences at scale, powered by first-party data.\nWe’re looking for product designers to help shape that future. This role focuses on simplifying complex systems, improving usability, and designing experiences that help customers move faster and make better decisions.\nDesigners at Klaviyo actively use AI throughout their process, from exploring ideas and generating prototypes to refining and shipping high-quality experiences. You’ll partner closely with product and engineering to define problems, test ideas quickly, and deliver meaningful outcomes.\nThis is a role with a high degree of ownership. We share work early, iterate often, and prioritize speed, learning, and impact.\nWhat you’ll do\n\nDesign end-to-end product experiences across Klaviyo’s platform\nSimplify complex workflows into intuitive, scalable solutions\nDesign AI-assisted experiences that help users create, decide, and act more effectively\nRapidly prototype and iterate using AI tools alongside traditional design workflows\nRaise the quality of frontend experiences by proactively identifying UX issues and driving them through to ensure they are fixed in the product\nContribute to shared systems, patterns, and foundations across the product\nUse customer insights and research to validate ideas and guide decisions\n\nWhat you’ll need\n\nStrong systems thinking and ability to design across complex, end-to-end experiences\nHigh-quality UX and interaction design craft, with the ability to simplify complexity\nExperience working in fast-moving, ambiguous environments\nAI-first design practice. Actively uses tools like Claude, Cursor, v0, or similar as part of day-to-day workflows. Comfortable using AI to explore ideas, generate code, and accelerate prototyping\nBuilder mindset. Able to move quickly from concept to prototype to iteration, shaping both structure and UX quality\nCollaborative approach. Works closely with product and engineering from problem definition through launch, and contributes to shared thinking across teams\nResearch-driven. Uses customer conversations and testing to validate ideas and adjust direction quickly\nAdaptability. Comfortable navigating evolving product spaces and shifting priorities\n\nNice to have:\n\nExperience with complex or data-rich products\nFamiliarity with marketing, messaging, or growth platforms\n\nMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$134,400—$201,600 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",0,1787246828000,"2026-08-20 19:27:35","2026-08-18T07:02:09.000Z",134400,201600,"USD",{"jsonldValid":14,"jsonld":28},"",{"jobs":30},[31,46,60,74,87,105],{"id":32,"slug":33,"title":34,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":35,"country":36,"remote":14,"employmentType":37,"department":38,"content_html":39,"content_text":40,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":41,"hasSalary":14,"salaryMin":42,"salaryMax":43,"currency":44,"schema":45},"671c7d43112872339e1f62b19fc180d2042e0a895702f59fcf3332113eef1bbd","senior-solution-architect-professional-services-at-klaviyo-8931ac68ed","Senior Solution Architect - Professional Services","London","United Kingdom",[16],"Customer Success","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Ch2>About the Role\u003C/h2>\n\u003Cp>Professional Services team members are critical to our customers’ success. They combine \u003Cstrong>enterprise-grade project ownership\u003C/strong>, \u003Cstrong>deep Klaviyo and martech expertise\u003C/strong>, and \u003Cstrong>consultative engagement skills\u003C/strong> to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.\u003C/p>\n\n\u003Cp>In this role, you will:\u003C/p>\n\u003Cul>\n\u003Cli>Own strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.\u003C/li>\n\u003Cli>Operate as a \u003Cstrong>senior individual contributor\u003C/strong> who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.\u003C/li>\n\u003Cli>Combine strong \u003Cstrong>delivery/project leadership\u003C/strong> with \u003Cstrong>technical depth and solution design\u003C/strong>.\u003C/li>\n\u003C/ul>\n\n\u003Ch2>How You’ll Make a Difference\u003C/h2>\n\u003Ch3>Core Responsibilities\u003C/h3>\n\u003Cp>\u003Cstrong>Shape and scope strategic engagements\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Assist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.\u003C/li>\n\u003Cli>Lead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Lead strategic technical engagements\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.\u003C/li>\n\u003Cli>Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.\u003C/li>\n\u003Cli>Anticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Act as a strategic advisor and subject-matter expert\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Become a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.\u003C/li>\n\u003Cli>Translate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.\u003C/li>\n\u003Cli>Educate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Drive repeatable, scalable solutions and continuous improvement\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Approach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.\u003C/li>\n\u003Cli>Contribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.\u003C/li>\n\u003Cli>Maintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Lead through influence and mentorship\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Demonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.\u003C/li>\n\u003Cli>Provide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Technical Solution Leadership\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>Take full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.\u003C/li>\n\u003Cli>Use your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.\u003C/li>\n\u003Cli>Quantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.\u003C/li>\n\u003Cli>Act with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.\u003C/li>\n\u003C/ul>\n\n\u003Ch2>Who You Are\u003C/h2>\n\u003Cp>\u003Cstrong>Experience\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading \u003Cstrong>enterprise-level\u003C/strong> projects or solutioning.\u003C/li>\n\u003Cli>Proven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Consultative & Commercial Acumen\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Comfortable articulating how Professional Services accelerate time to value and business impact.\u003C/li>\n\u003Cli>Adept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Domain & Technical Skills\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Hands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.\u003C/li>\n\u003Cli>Strong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.\u003C/li>\n\u003Cli>Demonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Leadership & Collaboration\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Demonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.\u003C/li>\n\u003Cli>Excellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).\u003C/li>\n\u003Cli>A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.\u003C/li>\n\u003Cli>Experience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Working Style\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Proactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.\u003C/li>\n\u003Cli>Consistently maintains operational rigor (status updates, risks, time tracking) without management reminders.\u003C/li>\n\u003Cli>Interested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.\u003C/li>\n\u003C/ul>\n\n\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\n\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range in Local Currency:\u003C/p>\u003Cp>£73,600—£110,400 GBP\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About the Role\nProfessional Services team members are critical to our customers’ success. They combine enterprise-grade project ownership, deep Klaviyo and martech expertise, and consultative engagement skills to deliver high-impact implementations and strategic technical solutions for complex customers. They lead scoped, post-sales engagements, shaping how work is delivered and scaled.\n\nIn this role, you will:\n\nOwn strategic customer engagements end-to-end, from shaping delivery in partnership with Sales to driving successful implementation and long-term adoption alongside Customer Success and Partner teams.\nOperate as a senior individual contributor who is trusted by customers and internal stakeholders to lead through complexity, influence at the executive level, and consistently deliver measurable outcomes for enterprise accounts.\nCombine strong delivery/project leadership with technical depth and solution design.\n\n\nHow You’ll Make a Difference\nCore Responsibilities\nShape and scope strategic engagements\n\nAssist in defining Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for complex technical engagements, ensuring alignment between customer goals and Klaviyo delivery capabilities.\nLead consultative conversations with customers to clarify business objectives, identify risks, and translate desired outcomes into actionable technical implementation plans.\n\n\nLead strategic technical engagements\n\nServe as the owner for key technical phases of the customer journey, ensuring projects are delivered on time, on budget, and in line with agreed outcomes.\nBuild strong stakeholder relationships and communicate effectively with internal and external stakeholders to maintain visibility, accountability, and momentum toward customer goals.\nAnticipate risks, build mitigation strategies, and adjust plans to keep enterprise projects on track.\n\n\nAct as a strategic advisor and subject-matter expert\n\nBecome a deep expert in the Klaviyo platform and surrounding martech ecosystem, from data models and integrations to messaging channels (Email, SMS) and CDP use cases.\nTranslate customer business goals into technical and operational solutions that leverage platform capabilities and best practices.\nEducate and enable internal teams and customer stakeholders, becoming the go-to resource for complex questions, best practices, and solution tradeoffs.\n\n\nDrive repeatable, scalable solutions and continuous improvement\n\nApproach engagements with a highly analytical mindset - solving for the specific customer first, then identifying patterns and codifying repeatable solutions or feeding insights to internal product and engineering teams.\nContribute to internal initiatives and process improvements that elevate overall Professional Services delivery quality and consistency.\nMaintain excellent operational hygiene by regularly updating tools and systems (e.g., project status, risks, timesheets) without management reminders.\n\n\nLead through influence and mentorship\n\nDemonstrate executive presence and the ability to articulate solution tradeoffs, securing buy-in from technical and non-technical stakeholders across all organizational levels.\nProvide informal coaching and mentorship to peers, sharing best practices and supporting skill development across the team.\n\n\nTechnical Solution Leadership\n\nServe as an ongoing technical advisor for enterprise customers, translating business goals into robust technical designs that align with objectives and industry best practices.\n\n\nTake full ownership of technical deliverables and their project milestones, collaborating with customer teams and internal teams to ensure high-quality outcomes.\nUse your technical expertise to design and prototype tailored and scalable solutions for internal and external projects.\nQuantify and communicate business cases for product enhancements, using evidence from customer usage to inform roadmap discussions for enterprise needs.\nAct with urgency and precision to troubleshoot complex technical issues, ensuring customers receive best-in-class support during critical moments.\n\n\nWho You Are\nExperience\n\n4+ years in SaaS Professional Services, implementation, solution consulting, or similar customer-facing technical roles, with a track record of leading enterprise-level projects or solutioning.\nProven success working with multiple stakeholders across diverse teams and departments in complex, often global, environments.\n\n\nConsultative & Commercial Acumen\n\nComfortable articulating how Professional Services accelerate time to value and business impact.\nAdept at balancing technical depth with commercial clarity, ensuring proposed engagements are both feasible to deliver and impactful for customers.\n\n\nDomain & Technical Skills\n\nHands-on experience with modern web development languages/frameworks (eg. HTML, CSS, JavaScript) and general-purpose programming languages (eg. Node, Python), and a proven ability to learn new languages and technical concepts with minimal guidance.\nStrong understanding of the martech landscape and surrounding technologies, including Email, SMS/Mobile, and how to leverage a CDP for advanced use cases.\nDemonstrated familiarity with APIs, webhooks, and integrating SaaS platforms into complex enterprise tech stacks; able to guide customers toward best-practice architectures.\n\n\nLeadership & Collaboration\n\nDemonstrated executive presence and ability to engage, influence, and align C-level and senior stakeholders.\nExcellent communicator across written, verbal, and virtual channels, able to convey and translate technical and marketing concepts to a range of audiences (project managers, marketers, developers, executives).\nA strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a rapidly changing environment.\nExperience acting as a technical advisor or architect for complex implementations, especially in martech, CDP, or B2C CRM contexts.\n\n\nWorking Style\n\nProactive, resourceful problem-solver who takes ownership and drives solutions forward autonomously.\nConsistently maintains operational rigor (status updates, risks, time tracking) without management reminders.\nInterested in mentoring others and contributing to team-level execution and enablement beyond individual delivery.\n\n\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\nPlease see the independent bias audit report covering our use of Covey hereOur salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.Base Pay Range in Local Currency:£73,600—£110,400 GBPThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).","2026-08-03T22:17:48.000Z",73600,110400,"GBP",{"jsonldValid":14,"jsonld":28},{"id":47,"slug":48,"title":49,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":50,"department":51,"content_html":52,"content_text":53,"years":20,"createdAt":54,"updatedAtISO":55,"postedAtISO":56,"hasSalary":14,"salaryMin":57,"salaryMax":58,"currency":26,"schema":59},"6a4e24a6bb025d0d03cf11f63fbc4e79d1d9583566bc59f590ea9d489ebb6bb8","senior-software-engineer-profiles-lists-and-segments-at-klaviyo-96331c52fc","Senior Software Engineer - Profiles, Lists and Segments",[16],"Engineering","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>Why You Should Join the PLS (Profiles, Lists and Segments) Team:\u003C/strong>\u003C/p>\n\u003Cp>The PLS team is responsible for building and scaling the core customer data experiences at Klaviyo — \u003Cstrong>profiles, lists, and real-time segments\u003C/strong>. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo’s continued success.\u003C/p>\n\u003Cp>As a Senior Software Engineer on the team, you’ll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.\u003C/p>\n\u003Cp>\u003Cstrong>How You Will Make a Difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.\u003C/li>\n\u003Cli>You will work on creating easy-to-use editors that are highly performant.\u003C/li>\n\u003Cli>You will work closely with Product, Design, and Data Science to provide the best experience for our customers.\u003C/li>\n\u003Cli>You will mentor team members and drive initiatives that help the team learn new skills.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>5+ years of experience in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices.\u003C/li>\n\u003Cli>Has a track record of delivering and shipping work powered by or accelerated through AI.\u003C/li>\n\u003Cli>Experience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).\u003C/li>\n\u003Cli>Experienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.\u003C/li>\n\u003Cli>You take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.\u003C/li>\n\u003Cli>Proven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Technologies We Use (not exhaustive):\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>React, TypeScript, Redux\u003C/li>\n\u003Cli>Python, Django\u003C/li>\n\u003Cli>Amazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools\u003C/li>\n\u003Cli>MySQL, RabbitMQ, Redis, ProxySQL\u003C/li>\n\u003C/ul>\u003Cbr>\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$148,000—$222,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Why You Should Join the PLS (Profiles, Lists and Segments) Team:\nThe PLS team is responsible for building and scaling the core customer data experiences at Klaviyo — profiles, lists, and real-time segments. We own the tools that let customers understand who their users are, group them into meaningful audiences, and keep those audiences up to date as new data flows in. Our work underpins how customers target, personalize, and measure every message they send, making this product area core to Klaviyo’s continued success.\nAs a Senior Software Engineer on the team, you’ll play a key role in designing and building scalable systems that power how customers manage and activate their data. Partnering closely with product managers, data scientists, and other platform teams, you’ll help define scope, translate complex data and UX problems into practical implementations, and build intuitive workflows that give customers confidence in their audiences. This role leans frontend, with a strong focus on crafting thoughtful, reusable components and seamless user experiences using technologies like TypeScript, React, Python, and Django. There are ample opportunities for growth given the scope of this role and the team’s central role in Klaviyo’s product.\nHow You Will Make a Difference:\n\nYou will be a core member of the PLS team, working on impactful customer-facing features that will make our product the best in the industry.\nYou will work on creating easy-to-use editors that are highly performant.\nYou will work closely with Product, Design, and Data Science to provide the best experience for our customers.\nYou will mentor team members and drive initiatives that help the team learn new skills.\n\nWho You Are:\n\n5+ years of experience in full-stack development with strong hands-on skills in React, Redux, JavaScript, HTML, and CSS, along with familiarity with general web best practices.\nHas a track record of delivering and shipping work powered by or accelerated through AI.\nExperience conducting code reviews and running a robust testing cycle using automated testing practices and frameworks, including end-to-end and integration tests (e.g., cypress, pytest).\nExperienced with RESTful and GraphQL APIs, and evolving APIs and data models to support product success.\nYou take ownership of your work—from requirements and edge cases to implementation and testing—and are motivated by solving tough problems with others.\nProven track record of leading complex, multi-quarter projects involving cross-team collaboration and being accountable for their outcomes\n\nTechnologies We Use (not exhaustive):\n\nReact, TypeScript, Redux\nPython, Django\nAmazon Web Services (EC2, RDS, Aurora, S3, etc.), Terraform, and other DevOps tools\nMySQL, RabbitMQ, Redis, ProxySQL\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$148,000—$222,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",1784777455000,"2026-07-23 05:31:25","2026-07-02T14:02:38.000Z",148000,222000,{"jsonldValid":14,"jsonld":28},{"id":61,"slug":62,"title":63,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":64,"department":51,"content_html":66,"content_text":67,"years":20,"createdAt":68,"updatedAtISO":69,"postedAtISO":70,"hasSalary":14,"salaryMin":71,"salaryMax":72,"currency":26,"schema":73},"3fae96e40297cce94a2fb69ee00ebe7d9cd54d590a1eb24eb7fa5b3aceec96eb","principal-engineer-data-infrastructure-at-klaviyo-93d1312fba","Principal Engineer, Data Infrastructure",[65],"Contract","\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>Own the technical direction and delivery for Klaviyo's data platform - streaming, batch compute, storage/lakehouse, and governance - now the foundation for autonomous, agent-driven experiences. Klaviyo's data platform processes billions of events daily across billions of consumer profiles for hundreds of thousands of brands, and increasingly that data is consumed not just by people but by a growing number of AI agents acting on customers' behalf. The footprint grows on two axes at once, ever‑larger data volumes and a steady stream of new data scenarios (new sources, domains, and consumption patterns) and your systems have to scale on both. \u003C/p>\n\u003Cp>You'll design and ship systems that are fast, reliable, cost‑efficient, and safe for autonomous access, creating paved roads for data producers and consumers, human and agent alike. This is an individual‑contributor role (no direct reports); you lead through architecture, code, and influence. Expectations align to Lead/Principal IC behaviors: establishing SLOs, driving technical evolution, and acting as the interface across teams.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and implement core data platform capabilities (e.g., event ingestion/CDC, stream processing, batch orchestration, data lake/warehouse patterns, catalog/lineage, governance, access, and compliance).\u003C/li>\n\u003Cli>Define and uphold SLOs for data freshness, availability, and correctness; author/run readiness reviews, incident response, and post‑incident learning for your domain.\u003C/li>\n\u003Cli>Author ADRs/RFCs, land data contracts and schema governance, and standardize connectors and templates that accelerate developer velocity.\u003C/li>\n\u003Cli>Profile, tune, and right‑size systems for performance and cost; partner with FinOps on unit‑economics guardrails.\u003C/li>\n\u003Cli>Pair with product teams and analytics/ML to expose the right abstractions and unblock customer value quickly.\u003C/li>\n\u003Cli>Contribute high‑quality code and reviews; mentor Staff/ Sr. engineers across pillars through example and enablement (not line management).\u003C/li>\n\u003Cli>Use AI to streamline data workflows, from authoring and testing pipelines to catalog/search and DQ, so analysts, ML, and product teams move faster with confidence.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience: 10+ years building and operating distributed data systems (e.g., Kafka/PubSub, Flink/Spark/Beam, Airflow/Dagster, Iceberg/Delta/Hudi; Snowflake/BigQuery; object storage) with multi‑tenant reliability.\u003C/li>\n\u003Cli>Technical expertise: Data ingestion/CDC, stream processing, batch orchestration, lakehouse patterns, catalog/lineage, governance, and access controls, measured by freshness, availability, and correctness SLOs.\u003C/li>\n\u003Cli>AI tools & automation: You apply ML/GenAI to data platforms - semantic catalog search, auto‑docs, data‑quality anomaly detection, SQL/pipeline generation - with human‑in‑the‑loop review and privacy controls.\u003C/li>\n\u003Cli>Influence & enablement: You land data contracts, connectors, and templates that speed delivery for producers and consumers; you mentor via design docs and pairing.\u003C/li>\n\u003Cli>AI fluency (Klaviyo default): You experiment, learn fast, and share AI wins responsibly.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Haves\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Regional isolation/replication strategies, privacy‑by‑design, and data governance in regulated contexts.\u003C/li>\n\u003Cli>Adopted paved roads: Producers/consumers are on standard ingestion, processing, and storage paths; schema governance and contracts reduce breakage.\u003C/li>\n\u003Cli>SLOs & efficiency: ≥99.9% freshness for key domains; measurable cost/TB reductions; production debugging is faster with defined readiness reviews and incident learning.\u003C/li>\n\u003Cli>AI‑augmented data operations: Semantic discovery and auto‑documentation cover the majority of high‑value datasets; AI‑assisted DQ monitors reduce data incidents on top pipelines by 25–40%; pipeline authoring and review times drop 15–25% with AI in the loop.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Success in 6 - 12 Months\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Adopted “paved roads” for producers/consumers; ≥99.9% freshness SLO for key domains; measurable cost/TB reductions.\u003C/li>\n\u003Cli>One or more step‑change improvements (e.g., 2× faster ingest → analytics latency) demonstrated with metrics and post‑incident trend‑down.\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$244,000—$366,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.Own the technical direction and delivery for Klaviyo's data platform - streaming, batch compute, storage/lakehouse, and governance - now the foundation for autonomous, agent-driven experiences. Klaviyo's data platform processes billions of events daily across billions of consumer profiles for hundreds of thousands of brands, and increasingly that data is consumed not just by people but by a growing number of AI agents acting on customers' behalf. The footprint grows on two axes at once, ever‑larger data volumes and a steady stream of new data scenarios (new sources, domains, and consumption patterns) and your systems have to scale on both. \nYou'll design and ship systems that are fast, reliable, cost‑efficient, and safe for autonomous access, creating paved roads for data producers and consumers, human and agent alike. This is an individual‑contributor role (no direct reports); you lead through architecture, code, and influence. Expectations align to Lead/Principal IC behaviors: establishing SLOs, driving technical evolution, and acting as the interface across teams.\nWhat You'll Do\n\nDesign and implement core data platform capabilities (e.g., event ingestion/CDC, stream processing, batch orchestration, data lake/warehouse patterns, catalog/lineage, governance, access, and compliance).\nDefine and uphold SLOs for data freshness, availability, and correctness; author/run readiness reviews, incident response, and post‑incident learning for your domain.\nAuthor ADRs/RFCs, land data contracts and schema governance, and standardize connectors and templates that accelerate developer velocity.\nProfile, tune, and right‑size systems for performance and cost; partner with FinOps on unit‑economics guardrails.\nPair with product teams and analytics/ML to expose the right abstractions and unblock customer value quickly.\nContribute high‑quality code and reviews; mentor Staff/ Sr. engineers across pillars through example and enablement (not line management).\nUse AI to streamline data workflows, from authoring and testing pipelines to catalog/search and DQ, so analysts, ML, and product teams move faster with confidence.\n\nWho You Are\n\nExperience: 10+ years building and operating distributed data systems (e.g., Kafka/PubSub, Flink/Spark/Beam, Airflow/Dagster, Iceberg/Delta/Hudi; Snowflake/BigQuery; object storage) with multi‑tenant reliability.\nTechnical expertise: Data ingestion/CDC, stream processing, batch orchestration, lakehouse patterns, catalog/lineage, governance, and access controls, measured by freshness, availability, and correctness SLOs.\nAI tools & automation: You apply ML/GenAI to data platforms - semantic catalog search, auto‑docs, data‑quality anomaly detection, SQL/pipeline generation - with human‑in‑the‑loop review and privacy controls.\nInfluence & enablement: You land data contracts, connectors, and templates that speed delivery for producers and consumers; you mentor via design docs and pairing.\nAI fluency (Klaviyo default): You experiment, learn fast, and share AI wins responsibly.\n\nNice to Haves\n\nRegional isolation/replication strategies, privacy‑by‑design, and data governance in regulated contexts.\nAdopted paved roads: Producers/consumers are on standard ingestion, processing, and storage paths; schema governance and contracts reduce breakage.\nSLOs & efficiency: ≥99.9% freshness for key domains; measurable cost/TB reductions; production debugging is faster with defined readiness reviews and incident learning.\nAI‑augmented data operations: Semantic discovery and auto‑documentation cover the majority of high‑value datasets; AI‑assisted DQ monitors reduce data incidents on top pipelines by 25–40%; pipeline authoring and review times drop 15–25% with AI in the loop.\n\nSuccess in 6 - 12 Months\n\nAdopted “paved roads” for producers/consumers; ≥99.9% freshness SLO for key domains; measurable cost/TB reductions.\nOne or more step‑change improvements (e.g., 2× faster ingest → analytics latency) demonstrated with metrics and post‑incident trend‑down.\nMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$244,000—$366,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",1782321916000,"2026-06-24 19:25:38","2026-06-23T21:54:32.000Z",244000,366000,{"jsonldValid":14,"jsonld":28},{"id":75,"slug":76,"title":77,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":78,"department":51,"content_html":79,"content_text":80,"years":20,"createdAt":81,"updatedAtISO":82,"postedAtISO":83,"hasSalary":14,"salaryMin":84,"salaryMax":85,"currency":26,"schema":86},"2e3c0187ed2198a8aa24eb1b7d9f0a8be6905cd72bf55e8a0a0ab04fb12444bd","senior-lead-software-engineer-developer-infrastructure-at-klaviyo-06b0b05a08","Senior Lead Software Engineer - Developer Infrastructure",[16],"\u003Cp>\u003Cem>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>About Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>Klaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\u003C/p>\n\u003Cp>\u003Cstrong>About the Team\u003C/strong>\u003C/p>\n\u003Cp>The Developer Infrastructure team at Klaviyo is at the heart of our engineering organization, dedicated to accelerating Klaviyo development. We build and maintain the tools and processes that allow engineers to maximize their focus on business objectives by minimizing time spent on build and deployment systems, foundational software \"building blocks,\" and development environments. We are committed to fostering open communication and collaboration with our internal customers – the engineers.\u003C/p>\n\u003Cp>As a Senior Lead Software Engineer within the Dev Infrastructure pillar, you will serve as the primary technical architect for our Dependencies and Platform domain while driving the overarching technical vision for the entire Dev Infra group. You will partner with leaders across CI/CD, Web Platform, Environments, Quality Tools & Testing and AI Enablement to ensure a cohesive infrastructure strategy, acting as a key technical liaison to the broader Core Infra organization. Your leadership will ensure that our core systems, dependency lifecycles, and platform upgrades are not just maintained, but architected to accelerate engineering velocity across the entire company.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do\u003C/strong>\u003C/p>\n\u003Cp>As a Senior Lead Software Engineer, you will have an overarching responsibility for the architecture, health, and dependencies for the Klaviyo code base with a focus on the backend. Your role will involve:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Technical Strategy: \u003C/strong>Define technical strategy within the scope of the Klaviyo backend and execute to improve the area's architecture, products, infrastructure, and processes. \u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli>\u003Cstrong>Strategic Planning and Architecture\u003C/strong>: Define the technical vision and architectural roadmap for the platform, ensuring all upgrades and dependency management align with long-term business goals for scalability, reliability, and security.\u003C/li>\n\u003Cli>\u003Cstrong>Dependency Management\u003C/strong>: Lead efforts to determine, analyze, and optimize backend and third-party dependencies, ensuring they are secure, performant, and reliable. This includes establishing frameworks for risk assessment and contingency planning related to dependencies.\u003C/li>\n\u003Cli>\u003Cstrong>Platform Upgrades and Rollouts\u003C/strong>: Oversee and assist with the planning and seamless rollout of major software releases and updates, managing the entire lifecycle from design to deployment in production environments including significant individual contributions.\u003C/li>\n\u003Cli>\u003Cstrong>Enhance Developer Productivity:\u003C/strong> Drive initiatives to improve platform cycle time metrics across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on reducing toil and increasing engineering efficiency.\u003C/li>\n\u003Cli>\u003Cstrong>Mentorship: \u003C/strong>Mentor other engineers regularly, primarily experienced lead and senior engineers. Ensure others in the area are developing skills they need to improve within the organization.\u003C/li>\n\u003Cli>\u003Cstrong>Problem Solving and Reliability:\u003C/strong> Act as a go-to expert for diagnosing and resolving complex performance, scalability, and reliability issues across the platform. Implement proactive monitoring and telemetry to identify and address problems before they become critical incidents.\u003C/li>\n\u003Cli>\u003Cstrong>Cross-functional Collaboration:\u003C/strong> Partner with product managers, security teams, hardware engineers, and other stakeholders to gather requirements, resolve conflicts, and ensure alignment across all teams and projects.\u003C/li>\n\u003Cli>\u003Cstrong>Continuous Improvement:\u003C/strong> Stay current with emerging technologies and industry trends, evaluating new tools and practices to identify how they can improve systems and internal processes. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>12 years of experience in software development, strong knowledge of computer science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems.\u003C/li>\n\u003Cli>BA or BS Degree in Computer Science, related field, or equivalent experience.\u003C/li>\n\u003Cli>Technical Expertise: Deep expertise in relevant programming languages (e.g., Go, Python) and cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and Infrastructure as Code (Terraform).\u003C/li>\n\u003Cli>Technical Strategy: Demonstrated experience in contributing to the product and platform vision, as well as defining the strategy within the broader scope of long-term organizational needs.\u003C/li>\n\u003Cli>Architectural Skills: Strong understanding of software architecture, design patterns, and system integration, with the ability to define technical strategies and influence architectural decisions across multiple teams.\u003C/li>\n\u003Cli>Soft Skills: Exceptional problem-solving, analytical, leadership, and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.\u003C/li>\n\u003Cli>AI Enthusiast: You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with specific tools such as Pants, FastAPI, Django, React, Terraform, Buildkite.\u003C/li>\n\u003Cli>Background in performance optimization\u003C/li>\n\u003Cli>Familiarity with complex data management for testing, including large datasets and production-like data replication.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Our Tech Stack\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Python, Django, FastAPI\u003C/li>\n\u003Cli>Apache Kafka, Apache Pulsar, RabbitMQ, Spark, Airflow, and other tech from the big data stack\u003C/li>\n\u003Cli>MySQL, PostgreSQL, Clickhouse, Redis\u003C/li>\n\u003Cli>Typescript, React, Babel, Jest, Webpack\u003C/li>\n\u003Cli>Graphite, statsd, Chronosphere\u003C/li>\n\u003Cli>AWS, Terraform, Docker, Kubernetes, Pantsbuild, Argo, and other modern DevOps tools\u003C/li>\n\u003C/ul>\u003Cbr>\u003Cp>We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.\u003C/p>\u003Cp>Please see the independent bias audit report covering our use of Covey here\u003C/p>\u003Cp>\u003Cstrong>Massachusetts Applicants:\u003Cbr>\u003C/strong>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\u003C/p>\n\u003Chr>\n\u003Cp>Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\u003C/p>\n\u003Cp>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \u003C/p>\n\u003Cp>Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.\u003C/p>\u003Cp>Base Pay Range For US Locations:\u003C/p>\u003Cp>$216,000—$324,000 USD\u003C/p>\u003Cp>\u003Cem>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\u003C/em>\u003C/p>\n\u003Cp>\u003Cstrong>Get to Know Klaviyo\u003C/strong>\u003C/p>\n\u003Cp>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\u003C/p>\n\u003Cp>\u003Cem>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \u003C/em>\u003C/p>\n\u003Cp>\u003Cem>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\u003Cbr>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>By clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.\u003Cem>  \u003C/em>\u003C/strong>\u003Cem>You can find our Job Applicant Privacy Notice \u003C/em>\u003Cem>here\u003C/em>\u003Cem> and here (FR).\u003C/em>\u003C/p>","At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.About Klaviyo\nKlaviyo is a leading marketing automation platform that helps businesses grow by delivering personalized experiences. Our mission is to empower creators to own their destiny. We believe in providing an exceptional developer experience that enables our engineering teams to build and ship high-quality software efficiently and with confidence.\nAbout the Team\nThe Developer Infrastructure team at Klaviyo is at the heart of our engineering organization, dedicated to accelerating Klaviyo development. We build and maintain the tools and processes that allow engineers to maximize their focus on business objectives by minimizing time spent on build and deployment systems, foundational software \"building blocks,\" and development environments. We are committed to fostering open communication and collaboration with our internal customers – the engineers.\nAs a Senior Lead Software Engineer within the Dev Infrastructure pillar, you will serve as the primary technical architect for our Dependencies and Platform domain while driving the overarching technical vision for the entire Dev Infra group. You will partner with leaders across CI/CD, Web Platform, Environments, Quality Tools & Testing and AI Enablement to ensure a cohesive infrastructure strategy, acting as a key technical liaison to the broader Core Infra organization. Your leadership will ensure that our core systems, dependency lifecycles, and platform upgrades are not just maintained, but architected to accelerate engineering velocity across the entire company.\nWhat You'll Do\nAs a Senior Lead Software Engineer, you will have an overarching responsibility for the architecture, health, and dependencies for the Klaviyo code base with a focus on the backend. Your role will involve:\n\nTechnical Strategy: Define technical strategy within the scope of the Klaviyo backend and execute to improve the area's architecture, products, infrastructure, and processes. \n\n\nStrategic Planning and Architecture: Define the technical vision and architectural roadmap for the platform, ensuring all upgrades and dependency management align with long-term business goals for scalability, reliability, and security.\nDependency Management: Lead efforts to determine, analyze, and optimize backend and third-party dependencies, ensuring they are secure, performant, and reliable. This includes establishing frameworks for risk assessment and contingency planning related to dependencies.\nPlatform Upgrades and Rollouts: Oversee and assist with the planning and seamless rollout of major software releases and updates, managing the entire lifecycle from design to deployment in production environments including significant individual contributions.\nEnhance Developer Productivity: Drive initiatives to improve platform cycle time metrics across the board, including PR CI Speed, Human Code Review Pickup Time, and Commit Velocity by Repo. This involves a relentless focus on reducing toil and increasing engineering efficiency.\nMentorship: Mentor other engineers regularly, primarily experienced lead and senior engineers. Ensure others in the area are developing skills they need to improve within the organization.\nProblem Solving and Reliability: Act as a go-to expert for diagnosing and resolving complex performance, scalability, and reliability issues across the platform. Implement proactive monitoring and telemetry to identify and address problems before they become critical incidents.\nCross-functional Collaboration: Partner with product managers, security teams, hardware engineers, and other stakeholders to gather requirements, resolve conflicts, and ensure alignment across all teams and projects.\nContinuous Improvement: Stay current with emerging technologies and industry trends, evaluating new tools and practices to identify how they can improve systems and internal processes. \n\nWho You Are\n\n12 years of experience in software development, strong knowledge of computer science fundamentals, domain-driven design, and extensive expertise in architectural patterns, specifically within the domain of distributed systems.\nBA or BS Degree in Computer Science, related field, or equivalent experience.\nTechnical Expertise: Deep expertise in relevant programming languages (e.g., Go, Python) and cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, Docker), and Infrastructure as Code (Terraform).\nTechnical Strategy: Demonstrated experience in contributing to the product and platform vision, as well as defining the strategy within the broader scope of long-term organizational needs.\nArchitectural Skills: Strong understanding of software architecture, design patterns, and system integration, with the ability to define technical strategies and influence architectural decisions across multiple teams.\nSoft Skills: Exceptional problem-solving, analytical, leadership, and communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.\nAI Enthusiast: You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.\n\nNice to Have\n\nExperience with specific tools such as Pants, FastAPI, Django, React, Terraform, Buildkite.\nBackground in performance optimization\nFamiliarity with complex data management for testing, including large datasets and production-like data replication.\n\n\nOur Tech Stack\n\nPython, Django, FastAPI\nApache Kafka, Apache Pulsar, RabbitMQ, Spark, Airflow, and other tech from the big data stack\nMySQL, PostgreSQL, Clickhouse, Redis\nTypescript, React, Babel, Jest, Webpack\nGraphite, statsd, Chronosphere\nAWS, Terraform, Docker, Kubernetes, Pantsbuild, Argo, and other modern DevOps tools\nWe use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.Please see the independent bias audit report covering our use of Covey hereMassachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\n\nOur salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.\nIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. \nYour recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.Base Pay Range For US Locations:$216,000—$324,000 USDThis role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.\nGet to Know Klaviyo\nWe’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.\nAI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. \nBy participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.\nKlaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.\nIMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.\n\nBy clicking \"Submit Application\" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.  If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.  You can find our Job Applicant Privacy Notice here and here (FR).",1782062729000,"2026-06-21 19:25:36","2026-06-17T21:06:58.000Z",216000,324000,{"jsonldValid":14,"jsonld":28},{"id":88,"slug":89,"title":90,"companyname":91,"companylogo":92,"companyTagline":93,"companyIndustry":94,"city":95,"country":96,"remote":14,"employmentType":97,"department":98,"content_html":99,"content_text":100,"years":20,"createdAt":101,"updatedAtISO":102,"postedAtISO":103,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":104},"f44748fc03a27539cd8497f8f431237051085d898d8b65116555856c33bf9b0e","marketing-manager-at-informa-tech-6c92edb45c","Marketing Manager","Informa Tech","https://logo.clearbit.com/informatech.com","Building a better, more sustainable world through leading market insight and market access for the global tech industry","Information Services","Georgetown","My",[65],"Other","\u003Ch2>Company Description\u003C/h2>\u003Cp>Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?\u003C/p>\u003Cp>At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.\u003C/p>\u003Cp>We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.\u003C/p>\u003Cp>\u003Cstrong>About Informa TechTarget\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.\u003C/strong>\u003C/p>\u003Cp>With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.\u003C/p>\u003Cp>Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:\u003C/p>\u003Cul>\u003Cli>Trusted information that shapes the industry and informs investment\u003C/li>\u003Cli>Intelligence and advice that guides and influences strategy\u003C/li>\u003Cli>Advertising that grows reputation and establishes thought leadership\u003C/li>\u003Cli>Custom content that engages and prompts action\u003C/li>\u003Cli>Intent and demand generation that more precisely targets and converts\u003C/li>\u003C/ul>\u003Cp>Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.\u003C/p>\u003Cp>For more information, visit informatechtarget.com and follow us on LinkedIn\u003C/p>\n\u003Ch2>Job Description\u003C/h2>\u003Cp>\u003Cstrong>This role is based in our Menara Skymind office.\u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>Role Overview\u003C/strong>\u003C/p>\u003Cp>We are looking for a Marketing Manager to support the marketing efforts of our Consumer segment. This role will be a 12-month contract position on a hybrid basis working from Menara Skymind.\u003C/p>\u003Cp>The Marketing Manager will be responsible for devising and delivering strategic campaign activity for Omdia, the Intelligence and Advisory brand of Informa TechTarget. The primary focus of the role will be supporting revenue growth goals by creating compelling content campaigns, engaging audience, as well as driving leads and event attendees.\u003C/p>\u003Cp>Collaborating with the wider marketing team, sales, events, product, and research, the Marketing Manager will create and deliver the Consumer marketing plan, which covers Omdia’s Connected Home, Games and Games Tech, Media and Entertainment, PC and Tablets, TV / ProAV, Smartphone, and Wearable Tech services. Instrumental to your success will be identifying personas and growing the local audience database, as well steering the design and delivery of Consumer based event campaigns.\u003C/p>\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/p>\u003Cul>\u003Cli>Develop and execute year-round marketing campaigns, aligned to the overall business goals and objectives, as well as market-segment specific goals and objectives.\u003C/li>\u003Cli>Work on the ideation, execution, and management of integrated marketing, communications, and demand generation/lead generation campaigns through web, digital advertising, paid media and media partnerships, email, social media, and other tactics.\u003C/li>\u003Cli>Own the development and delivery of free and paid event campaigns.\u003C/li>\u003Cli>Build insight-based campaigns which rely on strong content themes to showcase the expertise and knowledge in the division. \u003C/li>\u003Cli>Produce strong content designed to support insight-based campaigns, e.g., e-books, webinars, blogs.\u003C/li>\u003Cli>Work on making the Omdia website the central point of all content-led, insights-driven lead generation campaigns, owning the development of localized copy, calls to action, and customer journey for marketing campaigns, based on target customer segments, campaign goals, and desired results.\u003C/li>\u003Cli>Ensure consistent use of established branding, core value proposition messaging, imagery, and positioning across internal and external marketing materials, graphics, communications, and more.\u003C/li>\u003Cli>Maintain internal relationships (SEM, SEO, design, vertical teams, web dev teams etc.) and external relationships with relevant vendors and partners.\u003C/li>\u003Cli>Interpret and analyze marketing/advertising campaign results and data; test, monitor, analyze and optimize according to KPIs; develop recommended strategies, timelines, and tactics to further optimize marketing spend and campaign ROI. \u003C/li>\u003Cli>Analyze and report trends over time and use these insights to build more effective campaigns.\u003C/li>\u003Cli>Manage the marketing budget for assigned projects/market segments – planning, monitoring, and reconciliation.\u003C/li>\u003C/ul>\n\u003Ch2>Qualifications\u003C/h2>\u003Cul>\u003Cli>Bachelor’s degree in marketing or related field or relevant experience\u003C/li>\u003Cli>Experience in progressively more complex B2B campaigns, creating and managing digital content/insights campaigns independently\u003C/li>\u003Cli>Thorough understanding & experience of marketing function, planning, operations, and execution using marketing automation technology (preferably Eloqua), training and optimization\u003C/li>\u003Cli>Experience of working with CMS platforms (but coding knowledge not required), training and optimization\u003C/li>\u003Cli>Thorough understanding & experience of digital (PPC, SEM, SEO, online advertising) and content marketing\u003C/li>\u003Cli>Proven track record of delivering holistic insight-based marketing campaigns with multiple touchpoints and event marketing campaigns, as well as managing logistical arrangements\u003C/li>\u003Cli>Budget management experience \u003C/li>\u003Cli>Database development and growth including segmentation / personalization\u003C/li>\u003Cli>An entrepreneurial spirit, goal-oriented and self-motivated\u003C/li>\u003Cli>Adapts to changing situations and requirements, manages multiple deadlines and activities simultaneously\u003C/li>\u003Cli>Out of the box thinking, willing to challenge norms and come up with fresh ideas and approaches on reaching audiences and engaging our customers\u003C/li>\u003Cli>Able to build strong business relationships. Well-developed presentation skills\u003C/li>\u003Cli>Problem solver, balancing stakeholder needs while maintaining brand and business objectives. Identifies roadblocks, determines fixes, and works in a team environment to implement the solutions to get to the end goal\u003C/li>\u003C/ul>\n\u003Ch2>Additional Information\u003C/h2>\u003Cp>We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.\u003C/p>\u003Cp>TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. \u003C/p>\u003Cp>Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.\u003C/p>\u003Cp>\u003Cstrong>Our benefits include:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cstrong>Great community:\u003C/strong> a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks\u003C/li>\u003Cli>\u003Cstrong>Broader impact:\u003C/strong> take up to four days per year to volunteer, with charity match funding available too\u003C/li>\u003Cli>\u003Cstrong>Career opportunity:\u003C/strong> the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves\u003C/li>\u003Cli>\u003Cstrong>Time out:\u003C/strong> annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year\u003C/li>\u003Cli>A flexible range of personal benefits to choose from, plus company funded private medical cover\u003C/li>\u003Cli>A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares\u003C/li>\u003Cli>Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more\u003C/li>\u003Cli>Recognition for great work, with global awards and kudos programmes\u003C/li>\u003Cli>As an international company, the chance to collaborate with teams around the world\u003C/li>\u003C/ul>\u003Cp>See how Informa handles your personal data when you apply for a job here.\u003C/p>","Company DescriptionDo you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.About Informa TechTargetInforma TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI.With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:Trusted information that shapes the industry and informs investmentIntelligence and advice that guides and influences strategyAdvertising that grows reputation and establishes thought leadershipCustom content that engages and prompts actionIntent and demand generation that more precisely targets and convertsOur organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.For more information, visit informatechtarget.com and follow us on LinkedIn\nJob DescriptionThis role is based in our Menara Skymind office.Role OverviewWe are looking for a Marketing Manager to support the marketing efforts of our Consumer segment. This role will be a 12-month contract position on a hybrid basis working from Menara Skymind.The Marketing Manager will be responsible for devising and delivering strategic campaign activity for Omdia, the Intelligence and Advisory brand of Informa TechTarget. The primary focus of the role will be supporting revenue growth goals by creating compelling content campaigns, engaging audience, as well as driving leads and event attendees.Collaborating with the wider marketing team, sales, events, product, and research, the Marketing Manager will create and deliver the Consumer marketing plan, which covers Omdia’s Connected Home, Games and Games Tech, Media and Entertainment, PC and Tablets, TV / ProAV, Smartphone, and Wearable Tech services. Instrumental to your success will be identifying personas and growing the local audience database, as well steering the design and delivery of Consumer based event campaigns.Key ResponsibilitiesDevelop and execute year-round marketing campaigns, aligned to the overall business goals and objectives, as well as market-segment specific goals and objectives.Work on the ideation, execution, and management of integrated marketing, communications, and demand generation/lead generation campaigns through web, digital advertising, paid media and media partnerships, email, social media, and other tactics.Own the development and delivery of free and paid event campaigns.Build insight-based campaigns which rely on strong content themes to showcase the expertise and knowledge in the division. Produce strong content designed to support insight-based campaigns, e.g., e-books, webinars, blogs.Work on making the Omdia website the central point of all content-led, insights-driven lead generation campaigns, owning the development of localized copy, calls to action, and customer journey for marketing campaigns, based on target customer segments, campaign goals, and desired results.Ensure consistent use of established branding, core value proposition messaging, imagery, and positioning across internal and external marketing materials, graphics, communications, and more.Maintain internal relationships (SEM, SEO, design, vertical teams, web dev teams etc.) and external relationships with relevant vendors and partners.Interpret and analyze marketing/advertising campaign results and data; test, monitor, analyze and optimize according to KPIs; develop recommended strategies, timelines, and tactics to further optimize marketing spend and campaign ROI. Analyze and report trends over time and use these insights to build more effective campaigns.Manage the marketing budget for assigned projects/market segments – planning, monitoring, and reconciliation.\nQualificationsBachelor’s degree in marketing or related field or relevant experienceExperience in progressively more complex B2B campaigns, creating and managing digital content/insights campaigns independentlyThorough understanding & experience of marketing function, planning, operations, and execution using marketing automation technology (preferably Eloqua), training and optimizationExperience of working with CMS platforms (but coding knowledge not required), training and optimizationThorough understanding & experience of digital (PPC, SEM, SEO, online advertising) and content marketingProven track record of delivering holistic insight-based marketing campaigns with multiple touchpoints and event marketing campaigns, as well as managing logistical arrangementsBudget management experience Database development and growth including segmentation / personalizationAn entrepreneurial spirit, goal-oriented and self-motivatedAdapts to changing situations and requirements, manages multiple deadlines and activities simultaneouslyOut of the box thinking, willing to challenge norms and come up with fresh ideas and approaches on reaching audiences and engaging our customersAble to build strong business relationships. Well-developed presentation skillsProblem solver, balancing stakeholder needs while maintaining brand and business objectives. Identifies roadblocks, determines fixes, and works in a team environment to implement the solutions to get to the end goal\nAdditional InformationWe believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.Our benefits include:Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networksBroader impact: take up to four days per year to volunteer, with charity match funding available tooCareer opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job movesTime out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a yearA flexible range of personal benefits to choose from, plus company funded private medical coverA ShareMatch scheme that allows you to become an Informa shareholder with free matching sharesStrong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and moreRecognition for great work, with global awards and kudos programmesAs an international company, the chance to collaborate with teams around the worldSee how Informa handles your personal data when you apply for a job here.",1787282558000,"2026-08-21 05:23:54","2026-08-21T03:58:40.204Z",{"jsonldValid":14,"jsonld":28},{"id":106,"slug":107,"title":108,"companyname":109,"companylogo":110,"companyTagline":111,"companyIndustry":112,"city":113,"country":114,"remote":14,"employmentType":115,"department":98,"content_html":116,"content_text":117,"years":20,"createdAt":101,"updatedAtISO":118,"postedAtISO":119,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":120,"schema":121},"8567b72af0916d2e8296a230cdc5b4f2d9ed5eda7783bae2a20d9ddf36cb487d","website-performance-manager-at-bis-safety-software-4a33b88256","Website Performance Manager","BIS Safety Software","https://logo.clearbit.com/BISsafety.ca","EHS software for the Safety Professional US website - https://www.bissafety.com/ UK website - https://www.bissafety.uk/","E-Learning Providers","Sherwood Park","Canada",[65],"\u003Cp>\u003Cstrong>BIS Safety Software\u003C/strong> is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Our websites drive a huge share of our leads and revenue, and we're looking for a Website Performance Manager to own how well they perform.  \u003C/p>\n\n\n\u003Cp>\u003Cstrong>About the Role:\u003C/strong>\u003C/p>\n\n\n\u003Cp>In this role, you'll own the performance of our web properties end to end, from our marketing site to our eCommerce course store: how effectively they capture leads, how they rank in organic and AI-driven search, and how smoothly visitors move from first click through to purchase. You'll set the quality bar for everything that goes live and turn strategy into a roadmap our team can build against.  \u003C/p>\n\n\n\u003Cp>You'll identify and fix the real source of site issues, whether that's speed, broken conversion paths, or indexing errors, not just the immediate symptom. You'll set the priorities and standards our web team and external partners work to, review what they produce before it ships, and stay hands-on with the technically difficult pieces: doing them yourself when it matters, or supervising them closely enough to know they were done right. Our marketing site runs on WordPress; our course store runs on a proprietary eCommerce platform.  \u003C/p>\n\n\n\u003Cp>The candidates who thrive here have run or owned a website's performance before, ideally with e-commerce attached, and want real autonomy: a roadmap agreed upfront, a performance readout you own and run, and the room to deliver against it.  \u003C/p>\n\n\n\u003Cp>This is an\u003Cstrong> in-person\u003C/strong> role based out of our Sherwood Park, Alberta office.  \u003C/p>\n\u003Cbr>\u003Ch2>In this role, you'll be expected to:\u003C/h2>\n\n\u003Cli>\u003Cstrong>Optimize landing pages\u003C/strong> and entry points so more incoming traffic converts into leads, partnering with our paid media team to lift landing page performance for ad traffic  \u003C/li>\n\u003Cli>\u003Cstrong>Lead the function\u003C/strong> as well as a small team\u003C/li>\n\u003Cli>Coordinate with vendors, contractors and agencies who we engage\u003C/li>\n\u003Cli>Grow organic search performance and \u003Cstrong>build visibility\u003C/strong> in AI-driven search (AEO / GEO), improving rankings and technical site health over time  \u003C/li>\n\u003Cli>Smooth the path to purchase, from entry through checkout, across our public-facing e-commerce experience  \u003C/li>\n\u003Cli>Own the web quality bar: catch broken CTAs, image issues, and content errors, monitor site health, uphold our brand standards on the web, and set the templates and standards others build to  \u003C/li>\n\u003Cli>\u003Cstrong>Build a strategic web roadmap\u003C/strong> and break it into two-week sprints and task-level assignments  \u003C/li>\n\u003Cli>Direct and QC our web team and external partners against \u003Cstrong>clear priorities\u003C/strong>, reviewing work before it goes live  \u003C/li>\n\u003Cli>Handle or closely supervise the technically difficult, senior-level pieces, staying hands-on enough to judge quality and effort honestly  \u003C/li>\n\u003Cli>Generate effective, ongoing reporting that provides performance overviews and informs strategic priorities  \u003C/li>\n\u003Cli>Scope project work and identify resource requirements, validating estimates from internal teams and external partners  \u003C/li>\n\u003Cli>\u003Cstrong>Diagnose site health\u003C/strong> with real diagnostic tools and propose concrete, repeatable fixes rather than one-off patches  \u003C/li>\n\n\u003Cbr>\u003Ch2>You might be the right fit if you:\u003C/h2>\n\n\u003Cli>\u003Cstrong>Run or own the performance of a website\u003C/strong>, and have for 5+ years, ideally one with e-commerce attached  \u003C/li>\n\u003Cli>Have built front-end experiences to a \u003Cstrong>quality standard\u003C/strong>, understanding best practice even if you're not writing the code yourself day to day  \u003C/li>\n\u003Cli>Run\u003Cstrong> conversion rate optimization\u003C/strong> and split or A/B testing that produces measurable, provable improvement  \u003C/li>\n\u003Cli>Improve SEO, ranking, and quality score, and can speak fluently about diagnosing site health  \u003C/li>\n\u003Cli>Set direction and a quality standard for other people's work without needing formal authority to do it  \u003C/li>\n\u003Cli>Back your calls with data and evidence, and persuade with results rather than opinion  \u003C/li>\n\u003Cli>\u003Cstrong>Thrive on autonomy\u003C/strong>: give you a roadmap and a reporting cadence you own, and you run with it  \u003C/li>\n\u003Cli>Do this in a B2B or SaaS context, where the lead is the conversion \u003C/li>\n\n\u003Cbr>\u003Ch2>Qualifications we are looking for:\u003C/h2>\u003Cli>5+ years \u003Cstrong>running\u003C/strong>, \u003Cstrong>operating\u003C/strong>, or \u003Cstrong>owning \u003C/strong>the performance of a website  \u003C/li>\n\u003Cli>Working knowledge of WordPress: comfortable in the CMS, able to fix on-page issues yourself and judge the quality of work built on it  \u003C/li>\n\u003Cli>A track record of implementation work you did yourself, not just directed  \u003C/li>\n\u003Cli>Demonstrated results: measurable \u003Cstrong>improvements to conversion\u003C/strong>, traffic, or search performance you can point to  \u003C/li>\u003Cbr>\u003Ch2>Bonus points if you have:\u003C/h2>\n\n\u003Cli>Hands-on e-commerce platform optimization  \u003C/li>\n\u003Cli>Demonstrated AEO / GEO results, not just familiarity  \u003C/li>\n\u003Cli>Put AI tools to work in your own workflow: analysis, QA, content, or development  \u003C/li>\n\u003Cli>HubSpot or marketing automation familiarity  \u003C/li>\n\u003Cli>Content or content strategy experience  \u003C/li>\n\n\u003Cbr>\u003Ch2>Compensation and benefits:\u003C/h2>\n\n\u003Cli>Employee Stock Ownership Plan (ESOP)\u003C/li>\n\u003Cli>Full medical, dental, and vision coverage\u003C/li>\n\u003Cli>Life insurance and disability insurance\u003C/li>\n\u003Cli>Health spending account\u003C/li>\n\u003Cli>Flexible working hours\u003C/li>\n\u003Cli>On-the-job training and growth opportunities\u003C/li>\n\u003Cli>Free on-site parking\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cstrong>About BIS:\u003C/strong>\u003C/p>\n\n\u003Cp>BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we’re growing!\u003C/p>\n\n\u003Cp>A few things that make us different: we don’t use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you’re helping build.\u003C/p>\n\n\u003Cp>\u003Cstrong>How to apply:\u003C/strong>\u003C/p>\n\n\u003Cp>Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.\u003C/p>\n\n\u003Cp>\u003Cem>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us\u003C/em>\u003C/p>\n\n\n\u003Cp>\u003Cem>Job ID #T202607-30CWO \u003C/em>\u003C/p>\n\u003Cbr>\u003Cp>Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.\u003C/p>","BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Our websites drive a huge share of our leads and revenue, and we're looking for a Website Performance Manager to own how well they perform.  \n\n\nAbout the Role:\n\n\nIn this role, you'll own the performance of our web properties end to end, from our marketing site to our eCommerce course store: how effectively they capture leads, how they rank in organic and AI-driven search, and how smoothly visitors move from first click through to purchase. You'll set the quality bar for everything that goes live and turn strategy into a roadmap our team can build against.  \n\n\nYou'll identify and fix the real source of site issues, whether that's speed, broken conversion paths, or indexing errors, not just the immediate symptom. You'll set the priorities and standards our web team and external partners work to, review what they produce before it ships, and stay hands-on with the technically difficult pieces: doing them yourself when it matters, or supervising them closely enough to know they were done right. Our marketing site runs on WordPress; our course store runs on a proprietary eCommerce platform.  \n\n\nThe candidates who thrive here have run or owned a website's performance before, ideally with e-commerce attached, and want real autonomy: a roadmap agreed upfront, a performance readout you own and run, and the room to deliver against it.  \n\n\nThis is an in-person role based out of our Sherwood Park, Alberta office.  \nIn this role, you'll be expected to:\n\nOptimize landing pages and entry points so more incoming traffic converts into leads, partnering with our paid media team to lift landing page performance for ad traffic  \nLead the function as well as a small team\nCoordinate with vendors, contractors and agencies who we engage\nGrow organic search performance and build visibility in AI-driven search (AEO / GEO), improving rankings and technical site health over time  \nSmooth the path to purchase, from entry through checkout, across our public-facing e-commerce experience  \nOwn the web quality bar: catch broken CTAs, image issues, and content errors, monitor site health, uphold our brand standards on the web, and set the templates and standards others build to  \nBuild a strategic web roadmap and break it into two-week sprints and task-level assignments  \nDirect and QC our web team and external partners against clear priorities, reviewing work before it goes live  \nHandle or closely supervise the technically difficult, senior-level pieces, staying hands-on enough to judge quality and effort honestly  \nGenerate effective, ongoing reporting that provides performance overviews and informs strategic priorities  \nScope project work and identify resource requirements, validating estimates from internal teams and external partners  \nDiagnose site health with real diagnostic tools and propose concrete, repeatable fixes rather than one-off patches  \n\nYou might be the right fit if you:\n\nRun or own the performance of a website, and have for 5+ years, ideally one with e-commerce attached  \nHave built front-end experiences to a quality standard, understanding best practice even if you're not writing the code yourself day to day  \nRun conversion rate optimization and split or A/B testing that produces measurable, provable improvement  \nImprove SEO, ranking, and quality score, and can speak fluently about diagnosing site health  \nSet direction and a quality standard for other people's work without needing formal authority to do it  \nBack your calls with data and evidence, and persuade with results rather than opinion  \nThrive on autonomy: give you a roadmap and a reporting cadence you own, and you run with it  \nDo this in a B2B or SaaS context, where the lead is the conversion \n\nQualifications we are looking for:5+ years running, operating, or owning the performance of a website  \nWorking knowledge of WordPress: comfortable in the CMS, able to fix on-page issues yourself and judge the quality of work built on it  \nA track record of implementation work you did yourself, not just directed  \nDemonstrated results: measurable improvements to conversion, traffic, or search performance you can point to  Bonus points if you have:\n\nHands-on e-commerce platform optimization  \nDemonstrated AEO / GEO results, not just familiarity  \nPut AI tools to work in your own workflow: analysis, QA, content, or development  \nHubSpot or marketing automation familiarity  \nContent or content strategy experience  \n\nCompensation and benefits:\n\nEmployee Stock Ownership Plan (ESOP)\nFull medical, dental, and vision coverage\nLife insurance and disability insurance\nHealth spending account\nFlexible working hours\nOn-the-job training and growth opportunities\nFree on-site parking\n\nAbout BIS:\n\nBIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we’re growing!\n\nA few things that make us different: we don’t use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you’re helping build.\n\nHow to apply:\n\nVisit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us\n\n\nJob ID #T202607-30CWO \nSalary ranges are based on experience, reflecting the unique skillset each individual brings to the role.","2026-08-21 05:23:53","2026-08-20T18:49:05.510Z","CAD",{"jsonldValid":14,"jsonld":28},1787301756170]