[{"data":1,"prerenderedAt":117},["ShallowReactive",2],{"$fAGPCl-Qcy604tQNPY_iztAadd-yb4gH-1XUd-dy-qq8":3,"$fAvGv5s8zbCa_gWbWOzJw5k3dyWx-vR3vr4JMrlM-uts":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"97e8f533ef1885dcae89b88d6b678ad9371061de520edf8c1abf1e49811ee4f2","senior-revenue-operations-specialist-at-roofr-5c8651b650","Senior Revenue Operations Specialist","Roofr","https://logo.clearbit.com/roofr.com","🏡 We're Roofr [roof-er]. One software, all the tools you need to grow your roofing business.","Software Development","Remote - Canada","Canada",true,[16],"Full-time","Operations","\u003Cp>At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u003C/p>\n\u003Cp>We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u003C/p>\n\u003Cp>This position is for an existing vacancy.\u003C/p>\u003Cp>We're looking for a Senior Revenue Operations Specialist to drive operational excellence, efficiency, and scalability across Roofr's Revenue organization. As a key member of the RevOps team, you'll play a hands-on role optimizing GTM processes, improving our technology ecosystem, strengthening data integrity, and building AI-ready systems that enable our Revenue teams to perform at their best.\u003C/p>\n\u003Cp>You'll work closely with Sales, Marketing, Customer Success, and Enablement to identify operational challenges, develop solutions, automate manual processes, and ensure our systems and workflows support a seamless customer and revenue lifecycle.\u003C/p>\n\u003Cp>This is a highly collaborative, execution-oriented role for someone who enjoys solving complex operational problems, working deeply in systems and data, and turning business needs into scalable and AI-forward technology solutions.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Optimize Revenue Processes & Systems\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify operational challenges across the Revenue org and develop scalable solutions that improve efficiency, productivity, and the GTM experience.\u003C/li>\n\u003Cli>Design, implement, and continuously optimize Revenue processes, workflows, and systems across the customer lifecycle.\u003C/li>\n\u003Cli>Apply a structured, project-management-oriented approach to understand problems, evaluate solutions, manage implementation, and measure outcomes.\u003C/li>\n\u003Cli>Partner with Revenue leaders and ICs to understand their needs, gather feedback, test solutions, and ensure initiatives meaningfully improve team performance.\u003C/li>\n\u003Cli>Look for opportunities to simplify processes, eliminate unnecessary manual work, and design human-in-the-loop AI workflows to improve efficiency for Revenue teams. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Drive Process Automation & AI Enablement\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Identify opportunities to automate repetitive and manual processes using existing technology, integrations, and automation platforms.\u003C/li>\n\u003Cli>Build and maintain workflows, automations, routing, notifications, and other system-based solutions that improve team productivity.\u003C/li>\n\u003Cli>Leverage connectors such as Fivetran, Zapier, or similar platforms to connect systems and improve data flow.\u003C/li>\n\u003Cli>Continuously evaluate opportunities to use AI and emerging technologies to improve Revenue productivity and operational scale.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Own & Optimize the Revenue Technology Stack\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Serve as a subject matter expert and administrator for \u003Cstrong>HubSpot Marketing Hub and Sales Hub\u003C/strong>.\u003C/li>\n\u003Cli>Own the creation, maintenance, and optimization of pipelines, workflows, custom views, templates, playbooks, lists, and other HubSpot functionality supporting Revenue initiatives.\u003C/li>\n\u003Cli>Manage and optimize key Revenue technologies including Aircall, Sakari, Gong, Stripe, Hippo Video, and Guru.\u003C/li>\n\u003Cli>Ensure systems are configured effectively, adopted appropriately, and integrated into Revenue workflows.\u003C/li>\n\u003Cli>Stay current on product capabilities and emerging features, identify opportunities to improve our technology stack, and maintain relationships with key technology vendors.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Strengthen Data & Revenue Insights\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Maintain strong data integrity practices across the tools, processes, and automations you own.\u003C/li>\n\u003Cli>Ensure GTM data is clean, consistently structured, and AI-ready.\u003C/li>\n\u003Cli>Use data to identify trends, diagnose operational issues, and measure the impact of Revenue initiatives.\u003C/li>\n\u003Cli>Support analysis related to lead scoring, customer health, pipeline performance, conversion, productivity, and other Revenue performance indicators.\u003C/li>\n\u003Cli>Translate data and operational insights into actionable recommendations for Revenue teams.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Partner Across Revenue\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work closely with leaders and ICs across Sales, Marketing, Customer Success, and Enablement to inform your roadmap and prioritize initiatives.\u003C/li>\n\u003Cli>Partner with the Revenue Enablement Specialist to ensure new tools, processes, and AI-assisted workflows are effectively rolled out, documented, and adopted.\u003C/li>\n\u003Cli>Engage Revenue team members as partners in testing new processes and tools, and incorporate their feedback into solutions.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Documentation & Operational Excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Create and maintain clear documentation for tools, systems, processes, workflows, and automations.\u003C/li>\n\u003Cli>Ensure documentation is accessible and easy for Revenue teams to understand and use.\u003C/li>\n\u003Cli>Partner with Enablement to support training and adoption of new tools and processes.\u003C/li>\n\u003Cli>Establish repeatable processes that make it easier for teams to understand and consistently use Revenue systems.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You'll Bring:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Customer Success Operations.\u003C/li>\n\u003Cli>Hands-on HubSpot administration experience across Marketing Hub and Sales Hub.\u003C/li>\n\u003Cli>Experience owning, implementing, and optimizing Revenue technology and GTM systems such as CRM, conversation intelligence, sales engagement, communication, customer education, and payment platforms.\u003C/li>\n\u003Cli>Strong understanding of Revenue processes and how systems, data, and workflows support the broader GTM motion.\u003C/li>\n\u003Cli>Experience building and optimizing workflows, automations, integrations, and data flows.\u003C/li>\n\u003Cli>Strong analytical skills and the ability to use data to identify problems, inform decisions, and measure impact.\u003C/li>\n\u003Cli>Demonstrated experience evaluating or implementing AI-powered GTM tools — not just familiarity, but hands-on work with AI-assisted workflows, automation platforms, or agentic tooling.\u003C/li>\n\u003Cli>Strong project management skills with the ability to independently drive initiatives from concept through implementation.\u003C/li>\n\u003Cli>Ability to thrive in a fast-paced, agile, and dynamic environment where priorities can change quickly.\u003C/li>\n\u003Cli>Strong cross-functional collaboration skills and the ability to work effectively with stakeholders at all levels.\u003C/li>\n\u003Cli>Excellent written and verbal communication skills, with the ability to translate technical concepts into clear, actionable recommendations.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who You Are:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You're a builder and problem solver who enjoys figuring out how things work and finding better ways to make them work.\u003C/li>\n\u003Cli>You naturally look for opportunities to simplify, automate, and scale processes and you think critically about where AI creates real leverage versus where humans still need to be in the loop.\u003C/li>\n\u003Cli>You're highly detail-oriented and understand that clean, well-structured data is the foundation of effective RevOps.\u003C/li>\n\u003Cli>You're comfortable getting deep into systems and technical details while keeping the broader business objective in mind.\u003C/li>\n\u003Cli>You take ownership and don't need a playbook to get started.\u003C/li>\n\u003Cli>You are curious about new technology, including AI and automation, and think critically about where it can create meaningful business value.\u003C/li>\n\u003Cli>You're an effective cross-functional partner who understands that successful RevOps solutions start with understanding the people and processes they support.\u003C/li>\n\u003Cli>You are comfortable operating in a \u003Cstrong>PLG and/or PLS environment\u003C/strong> and understand how operational processes and systems need to support both self-serve and sales-assisted customer journeys.\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Bonus:\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>HubSpot certifications, including HubSpot Certified Administrator, HubSpot Marketing Software, or HubSpot Sales Software.\u003C/li>\n\u003Cli>Experience integrating GTM technologies directly as well as using Zapier or similar integration and automation platforms.\u003C/li>\n\u003Cli>Experience working in an organization supporting both \u003Cstrong>PLG/self-serve conversion and PLS/sales-assisted conversion models\u003C/strong>.\u003C/li>\n\u003Cli>Demonstrated proficiency with tools such as Aircall, Sakari, Gong, Zendesk, Stripe, Hippovideo, Guru, and Asana.\u003C/li>\n\u003Cli>Experience with AI-enabled Revenue Operations tools and automation.\u003C/li>\n\u003Cli>Experience working with SaaS metrics such as pipeline conversion, velocity, retention, customer health, and productivity.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>Compensation Band: $90k-105k CAD\u003C/em>\u003C/p>\u003Cp>Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u003C/p>\n\u003Cp>\u003Cstrong>🏠 What we offer (US + Canada)\u003C/strong>\u003C/p>\n\u003Cp>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\n\u003Cp>\u003Cstrong>🏝️ Vacation/Paid Time Off:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u003C/li>\n\u003Cli>1 Friday off per month (we call those our laundry days!)\u003C/li>\n\u003Cli>Company wide paid shutdown for the week between Christmas and New Years\u003C/li>\n\u003Cli>Flexible time off\u003C/li>\n\u003Cli>80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u003C/li>\n\u003Cli>RRSP/401k match\u003C/li>\n\u003Cli>Generous Parental Leave policy\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤝 Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We host an annual company retreat with great team building activities\u003C/li>\n\u003Cli>Ample learning and development opportunities to continue growing your career\u003C/li>\n\u003Cli>Home office setup stipend\u003C/li>\n\u003Cli>Internet and phone allowance\u003C/li>\n\u003Cli>Remote first culture\u003C/li>\n\u003Cli>Weekly Friday paydays!\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤖 AI Notice\u003C/strong>\u003C/p>\n\u003Cp>At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u003C/p>\n\u003Cp>Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u003C/p>\n\u003Cp>And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u003C/p>\n\u003Cp>⚠️ \u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: \u003Cstrong>roofrr.com\u003C/strong> (note the extra “r”). \u003Cem>\u003Cem>Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>To ensure your application is legitimate, please apply \u003Cstrong>directly\u003C/strong> through our official careers page: https://roofr.com/careers.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>If you receive any suspicious messages or have questions, reach out to us at \u003Cstrong>talent@roofr.com\u003C/strong>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Your safety and security are important to us — thank you for your vigilance!\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u003C/em>\u003C/p>","At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\nWe have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\nThis position is for an existing vacancy.We're looking for a Senior Revenue Operations Specialist to drive operational excellence, efficiency, and scalability across Roofr's Revenue organization. As a key member of the RevOps team, you'll play a hands-on role optimizing GTM processes, improving our technology ecosystem, strengthening data integrity, and building AI-ready systems that enable our Revenue teams to perform at their best.\nYou'll work closely with Sales, Marketing, Customer Success, and Enablement to identify operational challenges, develop solutions, automate manual processes, and ensure our systems and workflows support a seamless customer and revenue lifecycle.\nThis is a highly collaborative, execution-oriented role for someone who enjoys solving complex operational problems, working deeply in systems and data, and turning business needs into scalable and AI-forward technology solutions.\nWhat You'll Do:\nOptimize Revenue Processes & Systems\n\nIdentify operational challenges across the Revenue org and develop scalable solutions that improve efficiency, productivity, and the GTM experience.\nDesign, implement, and continuously optimize Revenue processes, workflows, and systems across the customer lifecycle.\nApply a structured, project-management-oriented approach to understand problems, evaluate solutions, manage implementation, and measure outcomes.\nPartner with Revenue leaders and ICs to understand their needs, gather feedback, test solutions, and ensure initiatives meaningfully improve team performance.\nLook for opportunities to simplify processes, eliminate unnecessary manual work, and design human-in-the-loop AI workflows to improve efficiency for Revenue teams. \n\nDrive Process Automation & AI Enablement\n\nIdentify opportunities to automate repetitive and manual processes using existing technology, integrations, and automation platforms.\nBuild and maintain workflows, automations, routing, notifications, and other system-based solutions that improve team productivity.\nLeverage connectors such as Fivetran, Zapier, or similar platforms to connect systems and improve data flow.\nContinuously evaluate opportunities to use AI and emerging technologies to improve Revenue productivity and operational scale.\n\nOwn & Optimize the Revenue Technology Stack\n\nServe as a subject matter expert and administrator for HubSpot Marketing Hub and Sales Hub.\nOwn the creation, maintenance, and optimization of pipelines, workflows, custom views, templates, playbooks, lists, and other HubSpot functionality supporting Revenue initiatives.\nManage and optimize key Revenue technologies including Aircall, Sakari, Gong, Stripe, Hippo Video, and Guru.\nEnsure systems are configured effectively, adopted appropriately, and integrated into Revenue workflows.\nStay current on product capabilities and emerging features, identify opportunities to improve our technology stack, and maintain relationships with key technology vendors.\n\nStrengthen Data & Revenue Insights\n\nMaintain strong data integrity practices across the tools, processes, and automations you own.\nEnsure GTM data is clean, consistently structured, and AI-ready.\nUse data to identify trends, diagnose operational issues, and measure the impact of Revenue initiatives.\nSupport analysis related to lead scoring, customer health, pipeline performance, conversion, productivity, and other Revenue performance indicators.\nTranslate data and operational insights into actionable recommendations for Revenue teams.\n\nPartner Across Revenue\n\nWork closely with leaders and ICs across Sales, Marketing, Customer Success, and Enablement to inform your roadmap and prioritize initiatives.\nPartner with the Revenue Enablement Specialist to ensure new tools, processes, and AI-assisted workflows are effectively rolled out, documented, and adopted.\nEngage Revenue team members as partners in testing new processes and tools, and incorporate their feedback into solutions.\n\nDocumentation & Operational Excellence\n\nCreate and maintain clear documentation for tools, systems, processes, workflows, and automations.\nEnsure documentation is accessible and easy for Revenue teams to understand and use.\nPartner with Enablement to support training and adoption of new tools and processes.\nEstablish repeatable processes that make it easier for teams to understand and consistently use Revenue systems.\n\nWhat You'll Bring:\n\n4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Customer Success Operations.\nHands-on HubSpot administration experience across Marketing Hub and Sales Hub.\nExperience owning, implementing, and optimizing Revenue technology and GTM systems such as CRM, conversation intelligence, sales engagement, communication, customer education, and payment platforms.\nStrong understanding of Revenue processes and how systems, data, and workflows support the broader GTM motion.\nExperience building and optimizing workflows, automations, integrations, and data flows.\nStrong analytical skills and the ability to use data to identify problems, inform decisions, and measure impact.\nDemonstrated experience evaluating or implementing AI-powered GTM tools — not just familiarity, but hands-on work with AI-assisted workflows, automation platforms, or agentic tooling.\nStrong project management skills with the ability to independently drive initiatives from concept through implementation.\nAbility to thrive in a fast-paced, agile, and dynamic environment where priorities can change quickly.\nStrong cross-functional collaboration skills and the ability to work effectively with stakeholders at all levels.\nExcellent written and verbal communication skills, with the ability to translate technical concepts into clear, actionable recommendations.\n\nWho You Are:\n\nYou're a builder and problem solver who enjoys figuring out how things work and finding better ways to make them work.\nYou naturally look for opportunities to simplify, automate, and scale processes and you think critically about where AI creates real leverage versus where humans still need to be in the loop.\nYou're highly detail-oriented and understand that clean, well-structured data is the foundation of effective RevOps.\nYou're comfortable getting deep into systems and technical details while keeping the broader business objective in mind.\nYou take ownership and don't need a playbook to get started.\nYou are curious about new technology, including AI and automation, and think critically about where it can create meaningful business value.\nYou're an effective cross-functional partner who understands that successful RevOps solutions start with understanding the people and processes they support.\nYou are comfortable operating in a PLG and/or PLS environment and understand how operational processes and systems need to support both self-serve and sales-assisted customer journeys.\n\nBonus:\n\nHubSpot certifications, including HubSpot Certified Administrator, HubSpot Marketing Software, or HubSpot Sales Software.\nExperience integrating GTM technologies directly as well as using Zapier or similar integration and automation platforms.\nExperience working in an organization supporting both PLG/self-serve conversion and PLS/sales-assisted conversion models.\nDemonstrated proficiency with tools such as Aircall, Sakari, Gong, Zendesk, Stripe, Hippovideo, Guru, and Asana.\nExperience with AI-enabled Revenue Operations tools and automation.\nExperience working with SaaS metrics such as pipeline conversion, velocity, retention, customer health, and productivity.\n\nCompensation Band: $90k-105k CADOur compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\n🏠 What we offer (US + Canada)\nWhen you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\n🏝️ Vacation/Paid Time Off:\n\n1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\n1 Friday off per month (we call those our laundry days!)\nCompany wide paid shutdown for the week between Christmas and New Years\nFlexible time off\n80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\nRRSP/401k match\nGenerous Parental Leave policy\n\n🤝 Perks:\n\nWe host an annual company retreat with great team building activities\nAmple learning and development opportunities to continue growing your career\nHome office setup stipend\nInternet and phone allowance\nRemote first culture\nWeekly Friday paydays!\n\n🤖 AI Notice\nAt Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\nFeel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\nAnd don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\n⚠️ Important Notice\nWe’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\nTo ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.\nIf you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.\nYour safety and security are important to us — thank you for your vigilance!\nRoofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.",0,1788801555000,"2026-09-08 05:26:22","2026-09-04T13:24:34-04:00",false,90000,105000,"CAD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,44,64,80,94,107],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":36,"department":37,"content_html":38,"content_text":39,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":40,"hasSalary":24,"salaryMin":41,"salaryMax":42,"currency":27,"schema":43},"f626cb8f2f008a4b92a14322d939c4a3346b90061108ac06318fb24201709a6e","director-product-marketing-at-roofr-50f9f12489","Director, Product Marketing",[16],"Product","\u003Cp>At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\u003C/p>\n\u003Cp>We have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\u003C/p>\n\u003Cp>This position is for an existing vacancy.\u003C/p>\u003Cp>As the Director, Product Marketing, you will lead the strategy and execution of Roofr’s product marketing function, helping us scale our go-to-market engine and position Roofr as the leading software platform for roofing businesses.\u003C/p>\n\u003Cp>You’ll lead a team of three product marketers and serve as the connective tissue between Product, Sales, Customer Success, and Marketing. You’ll own how we bring products to market, translate product capabilities into compelling customer value, and create the positioning, messaging, and enablement that drive adoption and revenue.\u003C/p>\n\u003Cp>This is a highly cross-functional leadership role for a product marketing leader who can operate strategically while staying close to execution. You’ll develop the team, establish scalable PMM processes, and build differentiated GTM strategies across both Product-Led Growth (PLG) and Sales-Led (PLS/SLG) motions.\u003C/p>\n\u003Cp>Most importantly, you’ll bring a deep understanding of B2B SaaS and SMB customers and know how to translate complex products into simple, compelling value propositions that resonate with customers and drive business outcomes.\u003C/p>\n\u003Ch2>\u003Cstrong>What you’ll get to do\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>Lead and develop a team of product marketers, establishing clear priorities, ownership, goals, and development plans\u003C/li>\n\u003Cli>Own Roofr’s product marketing strategy across PLG and sales-led motions, ensuring both motions are aligned to broader company and revenue goals\u003C/li>\n\u003Cli>Partner closely with Product leadership to translate roadmap priorities into compelling positioning, messaging, launch strategies, and customer value propositions\u003C/li>\n\u003Cli>Lead the end-to-end GTM strategy for major product launches, from market insight and positioning through launch execution, enablement, adoption, and post-launch analysis\u003C/li>\n\u003Cli>Develop differentiated positioning and messaging that clearly communicates Roofr’s value to SMB customers in a B2B SaaS environment\u003C/li>\n\u003Cli>Build and continuously improve product marketing frameworks, processes, and playbooks that enable the team to scale\u003C/li>\n\u003Cli>Partner with Sales and Customer Success leadership to identify customer needs, improve enablement, and strengthen how we communicate product value throughout the customer lifecycle\u003C/li>\n\u003Cli>Oversee the development of sales collateral, product messaging, onboarding content, lifecycle campaigns, competitive intelligence, and other GTM assets\u003C/li>\n\u003Cli>Develop strategies to increase product adoption, engagement, expansion, and customer retention across the product portfolio\u003C/li>\n\u003Cli>Establish feedback loops between Product, Marketing, Sales, and Customer Success to ensure customer insights influence roadmap and GTM decisions\u003C/li>\n\u003Cli>Use market research, customer insights, competitive intelligence, and product data to inform positioning and GTM strategy\u003C/li>\n\u003Cli>Define and monitor product marketing KPIs, including launch performance, adoption, engagement, pipeline influence, and revenue impact\u003C/li>\n\u003Cli>Identify opportunities to leverage PLG, lifecycle marketing, automation, and digital experiences to improve the customer journey and scale GTM execution\u003C/li>\n\u003Cli>Serve as a senior product marketing voice across the organization and represent the customer perspective in strategic planning\u003C/li>\n\u003Cli>Partner with the broader Marketing leadership team on company positioning, campaigns, content strategy, and demand generation\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What you bring to the role\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>7+ years of product marketing experience, including experience leading product launches and cross-functional GTM initiatives in a high-growth B2B SaaS environment\u003C/li>\n\u003Cli>Demonstrated experience managing and developing product marketing teams\u003C/li>\n\u003Cli>Strong understanding of SMB SaaS buyers and customer journeys, including the unique challenges of acquiring, onboarding, activating, and retaining SMB customers\u003C/li>\n\u003Cli>Hands-on experience supporting both Product-Led Growth (PLG) and Sales-Led/PLS motions\u003C/li>\n\u003Cli>Proven ability to develop product positioning, messaging, segmentation, personas, competitive differentiation, and GTM strategies\u003C/li>\n\u003Cli>Experience translating complex SaaS products and capabilities into simple, compelling customer value propositions\u003C/li>\n\u003Cli>Strong understanding of the full product lifecycle, from discovery and roadmap planning through launch, adoption, expansion, and retention\u003C/li>\n\u003Cli>Experience building scalable product marketing processes, frameworks, and operating rhythms\u003C/li>\n\u003Cli>Strong analytical skills with the ability to connect product marketing initiatives to measurable business outcomes\u003C/li>\n\u003Cli>Exceptional cross-functional leadership and stakeholder management skills, with the ability to influence without direct authority\u003C/li>\n\u003Cli>Excellent written and verbal communication skills and the ability to tailor messaging for executives, sales teams, customers, and prospects\u003C/li>\n\u003Cli>Experience with product marketing and GTM tools such as\u003Cstrong> \u003C/strong>Pendo, Appcues, Navattic, HubSpot, Figma, or similar platforms\u003C/li>\n\u003Cli>Experience in vertical SaaS, construction technology, or SMB-focused software is a strong plus\u003C/li>\n\u003Cli>Product Marketing Core Certification or similar professional certification is a plus\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>What success looks like\u003C/strong>\u003C/h2>\n\u003Cp>In your first year, you will have:\u003C/p>\n\u003Cul>\n\u003Cli>Built and developed a high-performing team of three product marketers with clear ownership and accountability\u003C/li>\n\u003Cli>Established a scalable product marketing operating model across PLG and sales-led motions\u003C/li>\n\u003Cli>Improved the consistency and effectiveness of Roofr’s product launches and internal GTM readiness\u003C/li>\n\u003Cli>Strengthened Roofr’s product positioning and differentiation within the SMB SaaS market\u003C/li>\n\u003Cli>Built stronger alignment between Product, Marketing, Sales, and Customer Success\u003C/li>\n\u003Cli>Established measurable product marketing KPIs tied to adoption, engagement, pipeline, and revenue\u003C/li>\n\u003Cli>Created repeatable GTM playbooks that allow Roofr to launch and scale products more efficiently\u003C/li>\n\u003Cli>Increased customer understanding and adoption of Roofr’s products and capabilities\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Compensation Range:\u003C/strong> $150,000.00–$175,000.00 CAD\u003C/p>\u003Cp>Our compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\u003C/p>\n\u003Cp>\u003Cstrong>🏠 What we offer (US + Canada)\u003C/strong>\u003C/p>\n\u003Cp>When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\u003C/p>\n\u003Cp>\u003Cstrong>🏝️ Vacation/Paid Time Off:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\u003C/li>\n\u003Cli>1 Friday off per month (we call those our laundry days!)\u003C/li>\n\u003Cli>Company wide paid shutdown for the week between Christmas and New Years\u003C/li>\n\u003Cli>Flexible time off\u003C/li>\n\u003Cli>80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\u003C/li>\n\u003Cli>RRSP/401k match\u003C/li>\n\u003Cli>Generous Parental Leave policy\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤝 Perks:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>We host an annual company retreat with great team building activities\u003C/li>\n\u003Cli>Ample learning and development opportunities to continue growing your career\u003C/li>\n\u003Cli>Home office setup stipend\u003C/li>\n\u003Cli>Internet and phone allowance\u003C/li>\n\u003Cli>Remote first culture\u003C/li>\n\u003Cli>Weekly Friday paydays!\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>🤖 AI Notice\u003C/strong>\u003C/p>\n\u003Cp>At Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\u003C/p>\n\u003Cp>Feel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\u003C/p>\n\u003Cp>And don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\u003C/p>\n\u003Cp>⚠️ \u003Cstrong>Important Notice\u003C/strong>\u003C/p>\n\u003Cp>We’ve been made aware of an individual impersonating Roofr using a fraudulent domain: \u003Cstrong>roofrr.com\u003C/strong> (note the extra “r”). \u003Cem>\u003Cem>Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>To ensure your application is legitimate, please apply \u003Cstrong>directly\u003C/strong> through our official careers page: https://roofr.com/careers.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>If you receive any suspicious messages or have questions, reach out to us at \u003Cstrong>talent@roofr.com\u003C/strong>.\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Your safety and security are important to us — thank you for your vigilance!\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>Roofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.\u003C/em>\u003C/p>","At Roofr, we’re obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That’s what makes Roofr’s CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions—along with payments, material ordering, and more—into a seamless, powerful platform. With a clear roadmap ahead, we’re excited to continue expanding and leading the market with innovative products.\nWe have an amazing culture, strong financials, and best-in-class company metrics. It’s an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.\nThis position is for an existing vacancy.As the Director, Product Marketing, you will lead the strategy and execution of Roofr’s product marketing function, helping us scale our go-to-market engine and position Roofr as the leading software platform for roofing businesses.\nYou’ll lead a team of three product marketers and serve as the connective tissue between Product, Sales, Customer Success, and Marketing. You’ll own how we bring products to market, translate product capabilities into compelling customer value, and create the positioning, messaging, and enablement that drive adoption and revenue.\nThis is a highly cross-functional leadership role for a product marketing leader who can operate strategically while staying close to execution. You’ll develop the team, establish scalable PMM processes, and build differentiated GTM strategies across both Product-Led Growth (PLG) and Sales-Led (PLS/SLG) motions.\nMost importantly, you’ll bring a deep understanding of B2B SaaS and SMB customers and know how to translate complex products into simple, compelling value propositions that resonate with customers and drive business outcomes.\nWhat you’ll get to do\n\nLead and develop a team of product marketers, establishing clear priorities, ownership, goals, and development plans\nOwn Roofr’s product marketing strategy across PLG and sales-led motions, ensuring both motions are aligned to broader company and revenue goals\nPartner closely with Product leadership to translate roadmap priorities into compelling positioning, messaging, launch strategies, and customer value propositions\nLead the end-to-end GTM strategy for major product launches, from market insight and positioning through launch execution, enablement, adoption, and post-launch analysis\nDevelop differentiated positioning and messaging that clearly communicates Roofr’s value to SMB customers in a B2B SaaS environment\nBuild and continuously improve product marketing frameworks, processes, and playbooks that enable the team to scale\nPartner with Sales and Customer Success leadership to identify customer needs, improve enablement, and strengthen how we communicate product value throughout the customer lifecycle\nOversee the development of sales collateral, product messaging, onboarding content, lifecycle campaigns, competitive intelligence, and other GTM assets\nDevelop strategies to increase product adoption, engagement, expansion, and customer retention across the product portfolio\nEstablish feedback loops between Product, Marketing, Sales, and Customer Success to ensure customer insights influence roadmap and GTM decisions\nUse market research, customer insights, competitive intelligence, and product data to inform positioning and GTM strategy\nDefine and monitor product marketing KPIs, including launch performance, adoption, engagement, pipeline influence, and revenue impact\nIdentify opportunities to leverage PLG, lifecycle marketing, automation, and digital experiences to improve the customer journey and scale GTM execution\nServe as a senior product marketing voice across the organization and represent the customer perspective in strategic planning\nPartner with the broader Marketing leadership team on company positioning, campaigns, content strategy, and demand generation\n\nWhat you bring to the role\n\n7+ years of product marketing experience, including experience leading product launches and cross-functional GTM initiatives in a high-growth B2B SaaS environment\nDemonstrated experience managing and developing product marketing teams\nStrong understanding of SMB SaaS buyers and customer journeys, including the unique challenges of acquiring, onboarding, activating, and retaining SMB customers\nHands-on experience supporting both Product-Led Growth (PLG) and Sales-Led/PLS motions\nProven ability to develop product positioning, messaging, segmentation, personas, competitive differentiation, and GTM strategies\nExperience translating complex SaaS products and capabilities into simple, compelling customer value propositions\nStrong understanding of the full product lifecycle, from discovery and roadmap planning through launch, adoption, expansion, and retention\nExperience building scalable product marketing processes, frameworks, and operating rhythms\nStrong analytical skills with the ability to connect product marketing initiatives to measurable business outcomes\nExceptional cross-functional leadership and stakeholder management skills, with the ability to influence without direct authority\nExcellent written and verbal communication skills and the ability to tailor messaging for executives, sales teams, customers, and prospects\nExperience with product marketing and GTM tools such as Pendo, Appcues, Navattic, HubSpot, Figma, or similar platforms\nExperience in vertical SaaS, construction technology, or SMB-focused software is a strong plus\nProduct Marketing Core Certification or similar professional certification is a plus\n\nWhat success looks like\nIn your first year, you will have:\n\nBuilt and developed a high-performing team of three product marketers with clear ownership and accountability\nEstablished a scalable product marketing operating model across PLG and sales-led motions\nImproved the consistency and effectiveness of Roofr’s product launches and internal GTM readiness\nStrengthened Roofr’s product positioning and differentiation within the SMB SaaS market\nBuilt stronger alignment between Product, Marketing, Sales, and Customer Success\nEstablished measurable product marketing KPIs tied to adoption, engagement, pipeline, and revenue\nCreated repeatable GTM playbooks that allow Roofr to launch and scale products more efficiently\nIncreased customer understanding and adoption of Roofr’s products and capabilities\n\nCompensation Range: $150,000.00–$175,000.00 CADOur compensation ranges are built using multiple market benchmarks and reflect both the scope of the role and current market data. While many hires fall within the beginning to midpoint of the band to allow for growth over time, we tailor offers based on each candidate’s experience, seniority, and demonstrated impact.\n🏠 What we offer (US + Canada)\nWhen you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:\n🏝️ Vacation/Paid Time Off:\n\n1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2!\n1 Friday off per month (we call those our laundry days!)\nCompany wide paid shutdown for the week between Christmas and New Years\nFlexible time off\n80% employer-paid benefits in the U.S. and 100% employer-paid premiums for Extended Healthcare and Dental in Canada\nRRSP/401k match\nGenerous Parental Leave policy\n\n🤝 Perks:\n\nWe host an annual company retreat with great team building activities\nAmple learning and development opportunities to continue growing your career\nHome office setup stipend\nInternet and phone allowance\nRemote first culture\nWeekly Friday paydays!\n\n🤖 AI Notice\nAt Roofr, we’re big fans of AI. It helps us write job descriptions that don’t put you to sleep, takes notes during interviews so we can actually listen, and even helps us track down awesome humans like you.\nFeel free to use AI to prep, research, or get pumped up for your interview (we see you, ChatGPT power users 👀). But when it’s time to chat, we’d love to meet you, not your AI alter ego. Bring your real, unfiltered self, we promise we will too.\nAnd don’t worry, a real, live human is behind every part of our process. Every application is reviewed by a real person, and you’ll always speak with real humans throughout the interview process. No bots, just good people ☺️\n⚠️ Important Notice\nWe’ve been made aware of an individual impersonating Roofr using a fraudulent domain: roofrr.com (note the extra “r”). Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses, instant messaging platforms, or unsolicited calls.\nTo ensure your application is legitimate, please apply directly through our official careers page: https://roofr.com/careers.\nIf you receive any suspicious messages or have questions, reach out to us at talent@roofr.com.\nYour safety and security are important to us — thank you for your vigilance!\nRoofr is proud to be an equal opportunity employer. We are committed to equal employment opportunity in the workplace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.","2026-08-28T15:11:41-04:00",150000,175000,{"jsonldValid":24,"jsonld":29},{"id":45,"slug":46,"title":47,"companyname":48,"companylogo":49,"companyTagline":50,"companyIndustry":51,"city":52,"country":53,"remote":24,"employmentType":54,"department":56,"content_html":57,"content_text":58,"years":20,"createdAt":59,"updatedAtISO":60,"postedAtISO":61,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":62,"schema":63},"2c44a63777aea2e48aa553be8237b6aa78e55ed2971154c9797d0bbab020570c","head-of-lifecycle-marketing-at-taptap-send-1015951303","Head of Lifecycle Marketing","Taptap Send","https://logo.clearbit.com/taptapsend.com","Fair, fast and easy: money transfer as it should be!","Financial Services","New York","United States",[55],"Contract","Marketing","\u003Ch2>\u003Cstrong>About Us\u003C/strong>\u003C/h2>\u003Cp>We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.\u003C/p>\u003Cp>Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\u003C/p>\u003Cp>We’re growing fast, backed by world-class investors, and scaling a product that blends \u003Cstrong>real world impact with cutting edge fintech innovation\u003C/strong>.\u003C/p>\u003Cp>Here’s a little more:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Founded by Harvard grads and 3-time founders\u003C/strong> who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Backed by top investors\u003C/strong> including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Built by global top performers\u003C/strong> from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Truly global team\u003C/strong> - 250+ people, 50+ nationalities, 50+ languages\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Guided by our values\u003C/strong> - ownership, impact, humility, and heart - in deed, not just word\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003C/p>\u003Cp>We're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.\u003C/p>\u003Cp>You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.\u003C/p>\u003Cp>\u003Cstrong>WHAT YOU'LL DO\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>WHAT WE'RE LOOKING FOR\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>NICE TO HAVE\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in international markets or with multilingual lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in financial services or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building a lifecycle function from the ground up, not just inheriting one.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Taptap Values \u003C/h2>\u003Cp>Impact first\u003C/p>\u003Cp>Team next\u003C/p>\u003Cp>Accept reality\u003C/p>\u003Cp>Propose solutions\u003C/p>\u003Cp>Win with grit\u003C/p>\u003Cp>Be proactively candid, with yourself and others\u003C/p>\u003Cp>Love the particular\u003C/p>\u003Cp>Own it\u003C/p>\u003Cp>Create positive energy\u003C/p>\u003Cp>Maybe, even have fun\u003C/p>\u003Cp>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\u003C/p>\u003Cp>If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\u003C/p>\u003Cp>\u003Cem>Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  \u003C/em>\u003C/p>","About UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a little more:Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordTHE ROLEWe're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.WHAT YOU'LL DOOwn the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.WHAT WE'RE LOOKING FOR8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.NICE TO HAVEExperience in international markets or with multilingual lifecycle programs.Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).Background in financial services or regulated industries.Experience building a lifecycle function from the ground up, not just inheriting one.Taptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.",1788848782000,"2026-09-08 08:36:45","2026-08-31T21:49:12.168+00:00","USD",{"jsonldValid":24,"jsonld":29},{"id":65,"slug":66,"title":67,"companyname":68,"companylogo":69,"companyTagline":70,"companyIndustry":71,"city":72,"country":29,"remote":14,"employmentType":73,"department":74,"content_html":75,"content_text":76,"years":20,"createdAt":59,"updatedAtISO":77,"postedAtISO":78,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":62,"schema":79},"601fc02c18dc4c60056319ddd5f5142afaf4130ebd3049920766b273a674f18c","staff-software-engineer-journeys-at-headway-efe2b62453","Staff Software Engineer (Journeys)","Headway","https://logo.clearbit.com/headway.co","Building a new mental healthcare system that everyone can access.","Mental Health Care","Remote",[16],"Engineering","\u003Cp>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. \u003Cstrong>Headway’s mission is to fix this by building a new mental healthcare system everyone can access.\u003C/strong> We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\u003C/p>\u003Cp>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\u003C/p>\u003Cp>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\u003C/p>\u003Cp>About engineering at Headway:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Principles that guide us:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Focus on the mission\u003C/strong>: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Ship small, learn fast\u003C/strong>: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Everything is a product\u003C/strong>: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Optimize for trust\u003C/strong>: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Tools we use:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Languages:\u003C/strong> Python 3, TypeScript\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Libraries & Frameworks: \u003C/strong>FastAPI, SQLAlchemy, React, Remix, Next.js\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Datastores: \u003C/strong>Postgres, Redis\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Infrastructure: \u003C/strong>AWS (Fargate, ECS, S3, and more), Spark and Kafka\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Monitoring:\u003C/strong> Datadog, PagerDuty, Sentry\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Version Control:\u003C/strong> Github, PagerDuty\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Vulnerability Management\u003C/strong>: Snyk, Semgrep\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cloud Security: \u003C/strong>Lacework\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Delivery\u003C/strong>: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, Mailgun\u003C/p>\u003C/li>\u003C/ul>\u003Cp>About the Journey Team at Headway\u003C/p>\u003Cul>\u003Cli>\u003Cp>The Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>About this role\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Who you are:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience we’re seeking\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\u003C/p>\u003Cp>Headway participates in E-Verify. To learn more, click here.\u003C/p>\u003Cp>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.\u003C/p>","1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About engineering at Headway:Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).Principles that guide us:Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iterationEverything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.Tools we use:Languages: Python 3, TypeScriptLibraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.jsDatastores: Postgres, RedisInfrastructure: AWS (Fargate, ECS, S3, and more), Spark and KafkaMonitoring: Datadog, PagerDuty, SentryVersion Control: Github, PagerDutyVulnerability Management: Snyk, SemgrepCloud Security: LaceworkDelivery: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, MailgunAbout the Journey Team at HeadwayThe Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.About this roleWho you are:We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.Experience we’re seekingWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.Headway participates in E-Verify. To learn more, click here.A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.","2026-09-08 08:36:53","2026-08-10T19:00:11.369+00:00",{"jsonldValid":24,"jsonld":29},{"id":81,"slug":82,"title":83,"companyname":84,"companylogo":85,"companyIndustry":11,"city":86,"country":87,"remote":14,"employmentType":88,"department":56,"content_html":89,"content_text":90,"years":20,"createdAt":91,"updatedAtISO":60,"postedAtISO":92,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":62,"schema":93},"5e85418427c3e72d914f224629654ca62414c1dccc221774e1db58cf0844bb51","retention-marketing-manager-gtm-and-feature-adoption-at-strava-85d2fe4eb8","Retention Marketing Manager, GTM & Feature Adoption","Strava","https://logo.clearbit.com/strava.com","Strava SF","Strava Sf",[16],"\u003Ch2>\u003Cstrong>About Strava\u003C/strong>\u003C/h2>\u003Cp>Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.\u003C/p>\u003Cp>Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.\u003C/p>\u003Cp>\u003Cstrong>About This Role\u003C/strong>\u003C/p>\u003Cp>Strava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. \u003C/p>\u003Cp>This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. \u003C/p>\u003Cp>\u003Cem>\u003Cstrong>We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. \u003C/strong>\u003C/em>\u003C/p>\u003Cp>\u003Cstrong>What You'll Do:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>What You'll Bring to the Team:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>A track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. \u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with subscription or freemium business models is a plus. \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong> \u003C/strong>\u003C/p>\u003Cp>\u003Cstrong>How This Role Grows\u003C/strong>\u003C/p>\u003Cp>The role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. \u003C/p>\u003Cp>For more information on benefits, please click here.  \u003C/p>\u003Ch1>\u003Cstrong>Why Join Us?\u003C/strong>\u003C/h1>\u003Cp>Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.\u003C/p>\u003Cp>Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.\u003C/p>\u003Cp>When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.\u003C/p>\u003Cp>Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.\u003C/p>\u003Cp>Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.\u003C/p>\u003Cp>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\u003C/p>\u003Cp>California Consumer Protection Act Applicant Notice\u003C/p>","About StravaStrava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.About This RoleStrava's Retention team is responsible for reinforcing ongoing subscription value, from renewal to feature adoption, through lifecycle marketing and experimentation. As Product's GTM velocity has grown, so has the need for a dedicated bridge between Product Marketing (PMM) and Lifecycle Marketing, so that new launches can be supported by one-off activations, as well as integrated into lifecycle programs. This role owns that bridge. You'll represent Retention across GTM alignment forums with PMM, MarTech, and Data, translating GTM briefs into scoped plans, targetable audiences, and experiment designs, and project managing each launch from creative handover through post-campaign analysis.  You'll partner closely with individual lifecycle marketers to route GTM opportunities into existing lifecycle programs where it makes sense, and to build new, repeatable ones where it doesn't. You're the first dedicated hire in this new pod, so you'll be hands-on from day one: running launches end to end, building them yourself in our martech stack, and shaping the first working version of the playbook as you go. We follow a flexible hybrid model that translates to more than half of your time on-site in our San Francisco or New York City office, three days per week. What You'll Do:Represent Retention in ongoing GTM alignment forums across PMM, MarTech, and Data, owning brief intake and early-stage scoping so success metrics are defined before a GTM kicks off.Drive the GTM channel strategy and experimentation plan end to end: align stakeholders, confirm launch dates and experimentation design, review first-round creative, and manage the project from creative handover through post-campaign analysis.Translate GTM briefs into targetable audience lists, partnering with MarTech to identify what's available and close data gaps, so PMM can size launches accurately.Design and run incremental A/B tests on GTM campaigns, defining success metrics and mapping results against PMM's and Retention's learning agendas.Meet regularly with lifecycle marketers to understand their quarterly goals and surface GTM opportunities in that context, handing off strategic ownership on higher-tier programs to the marketer who owns that history, and owning execution directly on lower-tier tests.Bridge Product Engineering, PMM, and MarTech tooling (Iterable, Braze, Kevel) to enable the right data into comms systems, and build, QA, and launch GTM campaigns in our martech stack.Apply PMM's tiering structure to run launches consistently, log results against a shared benchmark set so comparing campaigns stops being one-off reporting, and informs how the next launch gets scoped.Support seasonal and brand-led campaigns (e.g., major marathon upsells, gifting and family plan moments, back-to-school promotions) with owned-channel strategy and execution. What You'll Bring to the Team:4-6 years of hands-on experience across growth, lifecycle, or product marketing, with fluency in both worlds: you can shape briefs collaboratively with PMM and connect GTMs into existing lifecycle programsA track record of designing and running experiments: defining success metrics, structuring fair tests, and translating results into clear recommendations. Excellent project management skills: you can manage multiple concurrent launches end to end and keep cross-functional partners aligned on timelines and dependencies.Experience partnering with data or engineering teams to translate marketing briefs into targetable audiences and flag data gaps early.A builder's mindset: you're motivated by setting something up from scratch and improving it launch over launch.Hands-on experience building and QAing campaigns in marketing automation or ad-serving platforms (such as Iterable, Braze, or Kevel).Familiarity with subscription or freemium business models is a plus.  How This Role GrowsThe role is deliberately hands-on to start: you'll be running launches, building them yourself, and finding out what works. As the pod matures, so does the scope — from running each launch yourself to owning the system others run them through. That means codifying how GTMs get executed and measured, turning one-off activations into a repeatable playbook, and holding senior relationships across Product and PMM directly. It's a path we've mapped rather than implied, and part of why we're hiring this role now rather than later. For more information on benefits, please click here.  Why Join Us?Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.California Consumer Protection Act Applicant Notice",1788848778000,"2026-08-19T23:54:50.233+00:00",{"jsonldValid":24,"jsonld":29},{"id":95,"slug":96,"title":97,"companyname":98,"companylogo":99,"companyTagline":100,"companyIndustry":71,"city":72,"country":29,"remote":14,"employmentType":101,"department":74,"content_html":102,"content_text":103,"years":20,"createdAt":91,"updatedAtISO":104,"postedAtISO":105,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":62,"schema":106},"9dddf2fa7b5621a9d81c8b939a056de1ee2509d99e0a434997d8f13dd91d3286","senior-analytics-engineer-marketing-at-talkiatry-5234575e54","Senior Analytics Engineer, Marketing","Talkiatry","https://logo.clearbit.com/talkiatry.com","Accessible, affordable mental health care.",[16],"\u003Cp>We are looking for a Senior Analytics Engineer to join our Data Team with a dedicated focus on Marketing. In this role, you'll play a critical part in helping our Marketing team make data-driven decisions by creating data-driven solutions, using strategic context to develop success metrics, and providing valuable insights through clear, impactful data products and visualizations.\u003C/p>\u003Cp>As a senior member of the BI function, you will lead development efforts, drive best practices, and serve as a trusted advisor to cross-functional stakeholders, particularly with Marketing.\u003C/p>\u003Ch2>\u003Cstrong>About Talkiatry\u003C/strong>\u003C/h2>\u003Cp>Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.\u003C/p>\u003Cp>Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.\u003C/p>\u003Cp>Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.\u003C/p>\u003Cp>\u003Cstrong>You will:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build and maintain clean, scalable data models and pipelines to support marketing analytics and reporting using tools like Snowflake, dbt, and Databricks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborate closely with Marketing stakeholders to understand business goals and translate them into data requirements and insightful data products\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and maintain user-friendly BI solutions to monitor marketing performance, campaign effectiveness, and key KPIs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build data models that match our robust data governance, data quality, and documentation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Lead the development of self-service analytics tools that empower Marketing team members to independently explore data\u003C/p>\u003C/li>\u003Cli>\u003Cp>Drive the implementation of best practices in data modeling, performance optimization, and reporting workflows\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>You have:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>5+ years of experience in Business Intelligence, Data Analytics, or a related role\u003C/p>\u003C/li>\u003Cli>\u003Cp>Advanced SQL skills and a strong understanding of data modeling concepts\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience with modern data stack tools including Snowflake, dbt, and Databricks\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proficiency in at least one BI tool such as Omni, Tableau, or Looker\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong understanding of data visualization principles and dashboard design\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with marketing platforms and tools such as Iterable is preferred\u003C/p>\u003C/li>\u003Cli>\u003Cp>Basic experience or exposure to A/B testing and experimental analysis\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working cross-functionally with non-technical stakeholders\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent communication skills and the ability to present insights clearly to all levels of the organization\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Why Talkiatry:\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative environment: be part of building something from the ground up at a fast-paced startup\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands\u003C/p>\u003C/li>\u003Cli>\u003Cp>It all comes back to care: we’re a mental health company, and we put our team’s well-being first\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: \u003C/em>EVerify Participation\u003Cem> & \u003C/em>IER Right to Work\u003Cem>.\u003C/em>\u003C/p>\u003Cp>\u003Cem>At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.\u003C/em>\u003C/p>\u003Cp>\u003Cem>We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.\u003C/em>\u003C/p>","We are looking for a Senior Analytics Engineer to join our Data Team with a dedicated focus on Marketing. In this role, you'll play a critical part in helping our Marketing team make data-driven decisions by creating data-driven solutions, using strategic context to develop success metrics, and providing valuable insights through clear, impactful data products and visualizations.As a senior member of the BI function, you will lead development efforts, drive best practices, and serve as a trusted advisor to cross-functional stakeholders, particularly with Marketing.About TalkiatryTalkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.You will:Build and maintain clean, scalable data models and pipelines to support marketing analytics and reporting using tools like Snowflake, dbt, and DatabricksCollaborate closely with Marketing stakeholders to understand business goals and translate them into data requirements and insightful data productsDevelop and maintain user-friendly BI solutions to monitor marketing performance, campaign effectiveness, and key KPIsBuild data models that match our robust data governance, data quality, and documentationLead the development of self-service analytics tools that empower Marketing team members to independently explore dataDrive the implementation of best practices in data modeling, performance optimization, and reporting workflowsYou have:5+ years of experience in Business Intelligence, Data Analytics, or a related roleAdvanced SQL skills and a strong understanding of data modeling conceptsExperience with modern data stack tools including Snowflake, dbt, and DatabricksProficiency in at least one BI tool such as Omni, Tableau, or LookerStrong understanding of data visualization principles and dashboard designFamiliarity with marketing platforms and tools such as Iterable is preferredBasic experience or exposure to A/B testing and experimental analysisExperience working cross-functionally with non-technical stakeholdersExcellent communication skills and the ability to present insights clearly to all levels of the organizationWhy Talkiatry:Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health careCollaborative environment: be part of building something from the ground up at a fast-paced startupExcellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expandsIt all comes back to care: we’re a mental health company, and we put our team’s well-being firstTalkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.","2026-09-08 08:37:37","2026-05-29T15:04:37.946+00:00",{"jsonldValid":24,"jsonld":29},{"id":108,"slug":109,"title":110,"companyname":98,"companylogo":99,"companyTagline":100,"companyIndustry":71,"city":72,"country":29,"remote":14,"employmentType":111,"department":17,"content_html":112,"content_text":113,"years":20,"createdAt":91,"updatedAtISO":114,"postedAtISO":115,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":62,"schema":116},"af0e2bd5a6736a7f8d3fb59ee87e01f0e5dd764223c627f049031aeb251b635a","senior-manager-marketing-operations-at-talkiatry-e4186e00ee","Senior Manager, Marketing Operations",[55],"\u003Cp>We are seeking a forward-thinking \u003Cstrong>Senior Manager, Marketing Operations\u003C/strong> to lead the strategic evolution of Talkiatry's communication platform and data infrastructure, and to manage Dev & Deployment operations responsible for building and shipping. You will play a pivotal role in building intelligent, scalable systems that ensure patients receive personalized, timely, and impactful communications across every step of their healthcare journey.\u003C/p>\u003Cp>You will operate with a high degree of autonomy, owning the marketing operations ecosystem end-to-end, from automation workflows and data architecture to advanced experimentation and reporting, while directly managing the people, process, and tech used to deploy that work. Within Lifecycle Marketing, you'll partner closely with Marketing Technology, Growth, Product, Data, and Engineering to power campaigns, journeys, and automations that are precise, personalized, and results-driven, all in direct alignment with Lifecycle Marketing's and the broader company's OKRs and KPIs.\u003C/p>\u003Ch2>\u003Cstrong>About Talkiatry: \u003C/strong>\u003C/h2>\u003Cp>Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.\u003C/p>\u003Cp>Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.\u003C/p>\u003Cp>Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.\u003C/p>\u003Ch2>\u003Cstrong>You will:\u003C/strong>\u003C/h2>\u003Ch2>\u003Cem>Team Leadership & Management\u003C/em>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Build and Develop the Dev & Deployment team, setting priorities, reviewing build quality, and growing technical capabilities across direct reports and contractors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Own resourcing and workload planning across template/campaign builds, journey development, and infrastructure work, aligned to Lifecycle Marketing's OKRs.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Capabilities & Infrastructure\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Build scalable, reusable infrastructure with Marketing Technology, Product, Data, and Engineering to reduce ad hoc builds and integrate AI across the patient lifecycle.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Document processes, maintain performance dashboards, and ensure workflows and data integrations meet HIPAA and other regulatory requirements.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Campaign Operations & Platform Ownership\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own campaign operations end-to-end, covering deliverability, resourcing, timelines, QA, and stakeholder communication across email, SMS, and push.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Serve as the internal platform expert on Iterable and supporting tools (Mailgun, Twilio), troubleshooting operational issues for internal teams.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Experimentation & AI\u003C/em>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Design and run experimentation frameworks, including AI-powered A/B and multivariate testing, to improve engagement, retention, and conversion.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Evaluate emergent AI tools and bring new channels and contextual personalization into the patient journey, grounded in behavioral data.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cstrong>You have:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Bachelor's degree in Marketing, Business, Computer Science, Analytics, or equivalent relevant experience.\u003C/p>\u003C/li>\u003Cli>\u003Cp>7 to 10 years owning a marketing automation platform as a technical operator, not just a campaign builder, managing the platform's technical backbone (data feeds, API integrations, event schemas, content/template infrastructure) and any technical staff or contractors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Iterable proficiency strongly preferred, including hands-on experience with workflows, catalogs, webhooks, API-based sends, and real-time event-driven triggers; experience with comparable customer engagement platforms (Braze, HubSpot, Customer.io, Marketo) considered.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong SQL skills and hands-on experience with data warehouses (Snowflake or similar), CDPs, CRM systems, and real-time event tracking/streaming pipelines (e.g., Segment), able to write and troubleshoot queries independently, not just read dashboards.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Solutions architecture experience: designing how marketing systems connect to product, data engineering, and clinical/operational systems: trigger logic, suppression rules, schema design, event instrumentation, and real-time decisioning in direct partnership with Data Engineering and Product.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Comfort operating in a regulated, healthcare environment, with HIPAA familiarity strongly preferred, including how compliance shapes data handling, integrations, and communication workflows.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Working knowledge of applying AI/ML models in lifecycle marketing (send-time optimization, content personalization, predictive segmentation), with enough technical depth to evaluate vendor claims and integration requirements rather than just use the outputs.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003C/h2>\u003Ch2>\u003Cstrong>Why Talkiatry:\u003C/strong>\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care\u003C/p>\u003C/li>\u003Cli>\u003Cp>Collaborative environment: be part of building something from the ground up at a fast-paced startup\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!\u003C/p>\u003C/li>\u003Cli>\u003Cp>Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands\u003C/p>\u003C/li>\u003Cli>\u003Cp>It all comes back to care: we’re a mental health company, and we put our team’s well-being first\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cem>Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: \u003C/em>EVerify Participation\u003Cem> & \u003C/em>IER Right to Work\u003Cem>.\u003C/em>\u003C/p>\u003Cp>\u003Cem>At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.\u003C/em>\u003C/p>\u003Cp>\u003Cem>We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.\u003C/em>\u003C/p>","We are seeking a forward-thinking Senior Manager, Marketing Operations to lead the strategic evolution of Talkiatry's communication platform and data infrastructure, and to manage Dev & Deployment operations responsible for building and shipping. You will play a pivotal role in building intelligent, scalable systems that ensure patients receive personalized, timely, and impactful communications across every step of their healthcare journey.You will operate with a high degree of autonomy, owning the marketing operations ecosystem end-to-end, from automation workflows and data architecture to advanced experimentation and reporting, while directly managing the people, process, and tech used to deploy that work. Within Lifecycle Marketing, you'll partner closely with Marketing Technology, Growth, Product, Data, and Engineering to power campaigns, journeys, and automations that are precise, personalized, and results-driven, all in direct alignment with Lifecycle Marketing's and the broader company's OKRs and KPIs.About Talkiatry: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 750+ psychiatrists, 250+ therapists, and more than two million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.You will:Team Leadership & ManagementBuild and Develop the Dev & Deployment team, setting priorities, reviewing build quality, and growing technical capabilities across direct reports and contractors.Own resourcing and workload planning across template/campaign builds, journey development, and infrastructure work, aligned to Lifecycle Marketing's OKRs.Capabilities & InfrastructureBuild scalable, reusable infrastructure with Marketing Technology, Product, Data, and Engineering to reduce ad hoc builds and integrate AI across the patient lifecycle.Document processes, maintain performance dashboards, and ensure workflows and data integrations meet HIPAA and other regulatory requirements.Campaign Operations & Platform OwnershipOwn campaign operations end-to-end, covering deliverability, resourcing, timelines, QA, and stakeholder communication across email, SMS, and push.Serve as the internal platform expert on Iterable and supporting tools (Mailgun, Twilio), troubleshooting operational issues for internal teams.Experimentation & AIDesign and run experimentation frameworks, including AI-powered A/B and multivariate testing, to improve engagement, retention, and conversion.Evaluate emergent AI tools and bring new channels and contextual personalization into the patient journey, grounded in behavioral data.You have:Bachelor's degree in Marketing, Business, Computer Science, Analytics, or equivalent relevant experience.7 to 10 years owning a marketing automation platform as a technical operator, not just a campaign builder, managing the platform's technical backbone (data feeds, API integrations, event schemas, content/template infrastructure) and any technical staff or contractors.Iterable proficiency strongly preferred, including hands-on experience with workflows, catalogs, webhooks, API-based sends, and real-time event-driven triggers; experience with comparable customer engagement platforms (Braze, HubSpot, Customer.io, Marketo) considered.Strong SQL skills and hands-on experience with data warehouses (Snowflake or similar), CDPs, CRM systems, and real-time event tracking/streaming pipelines (e.g., Segment), able to write and troubleshoot queries independently, not just read dashboards.Solutions architecture experience: designing how marketing systems connect to product, data engineering, and clinical/operational systems: trigger logic, suppression rules, schema design, event instrumentation, and real-time decisioning in direct partnership with Data Engineering and Product.Comfort operating in a regulated, healthcare environment, with HIPAA familiarity strongly preferred, including how compliance shapes data handling, integrations, and communication workflows.Working knowledge of applying AI/ML models in lifecycle marketing (send-time optimization, content personalization, predictive segmentation), with enough technical depth to evaluate vendor claims and integration requirements rather than just use the outputs.Why Talkiatry:Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health careCollaborative environment: be part of building something from the ground up at a fast-paced startupExcellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expandsIt all comes back to care: we’re a mental health company, and we put our team’s well-being firstTalkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.","2026-09-08 08:37:43","2026-08-28T16:01:04.392+00:00",{"jsonldValid":24,"jsonld":29},1789910276106]