[{"data":1,"prerenderedAt":114},["ShallowReactive",2],{"$fx1LMRP47uTRYwFGDwRwktaUnlAfQ2gO1iHl6X_W4Vpc":3,"$fxNaZBbwlcMUwoj303y_Lw1SUOUbA0tDBBPHatPVOkXY":30},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":25,"salaryMax":26,"currency":27,"schema":28},"6b4811ceb39dbaeb19ab61b9c57db59667914dcae8d3d786d6d3d009bc6f0684","software-engineer-lifecycle-at-upstart-3fc033562e","Software Engineer, Lifecycle","Upstart","https://logo.clearbit.com/upstart.com","Our mission is to enable effortless credit based on true risk.","Financial Services","United States | Remote","United States",true,[16],"Full-time","Marketing","\u003Cp>\u003Cstrong>About Upstart\u003C/strong>\u003C/p>\n\u003Cp>At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.\u003C/p>\n\u003Cp>As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.\u003C/p>\n\u003Cp>We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.\u003C/p>\n\u003Cp>If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.\u003C/p>\u003Cp>\u003Cstrong>The Team: \u003C/strong>\u003C/p>\n\u003Cp>Upstart’s Lifecycle Platform team develops innovative solutions, strategies, and systems that enable personalized, timely communication with millions of current and prospective customers. We build and scale the platforms behind preference management, email, SMS, push notifications, and emerging channels—ensuring the right message reaches the right user at the right time.\u003C/p>\n\u003Cp>As a Software Engineer II on the team, you will be part of the broader Growth organization and partner closely with Lifecycle Marketing, Distribution, Insights, Data Platform, Analytics, and ML teams. We are the technical thought leaders and subject matter experts for outbound communications across the company. Our mission is to design and operate the infrastructure that transforms rich customer data into actionable, high-impact engagement.\u003C/p>\n\u003Cp>This team operates with speed and ownership. We deploy frequently, unblock ourselves, and hold a high bar for accountability. We are not a siloed engineering team—we collaborate deeply with cross-functional stakeholders and play a central role in shaping the future of Upstart’s marketing platforms.\u003C/p>\n\u003Cp>\u003Cstrong>How you’ll make an impact\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Design and build scalable backend services that power our unified communications platform across SMS, email, push, and future channels.\u003C/li>\n\u003Cli>Develop systems for real-time, event-triggered messaging and self-serve marketing automation and experimentation capabilities.\u003C/li>\n\u003Cli>Translate large, complex datasets into high-leverage marketing capabilities through APIs, streaming pipelines, and reverse ETL workflows.\u003C/li>\n\u003Cli>Partner closely with product managers, lifecycle marketing, data insights, analytics, and data platform teams to define requirements and deliver impactful, data-driven solutions.\u003C/li>\n\u003Cli>Lead medium-sized projects independently—proactively identifying risks, managing ambiguity, and driving execution from design through launch.\u003C/li>\n\u003Cli>Strengthen our engineering culture by improving system reliability, accelerating iteration, and clearly communicating technical trade-offs to cross-functional stakeholders.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Minimum Qualifications \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 3 years of experience\u003C/li>\n\u003Cli>Experience building and operating microservices and APIs in a cloud environment (preferably AWS).\u003C/li>\n\u003Cli>Proficiency in at least one backend language such as Kotlin, Java, Ruby, or Python.\u003C/li>\n\u003Cli>Demonstrated ability to independently execute on projects, navigate ambiguity, and collaborate effectively with cross-functional partners.\u003C/li>\n\u003Cli>Excellent written and verbal communication skills with the ability to work in a distributed team\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Qualifications\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience supporting Marketing, Growth, or GTM teams, particularly in environments involving CDPs, customer segmentation, or campaign orchestration.\u003C/li>\n\u003Cli>Experience with reverse ETL tools (e.g., Hightouch, Census), data pipeline tooling (e.g., Airbyte, Fivetran, Databricks), or marketing automation platforms (e.g.,Iterable, Braze, or Salesforce Marketing Cloud).\u003C/li>\n\u003Cli>Familiarity with real-time event streaming systems and high-throughput messaging architectures.\u003C/li>\n\u003Cli>Experience integrating with third-party APIs and building systems that ingest, transform, and expose large volumes of data.\u003C/li>\n\u003Cli>Track record of leading medium-to-large projects and contributing to system design decisions with long-term platform impact.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Position location\u003C/strong> This role is available in the following locations: Remote\u003C/p>\n\u003Cp>\u003Cstrong>Time zone requirements\u003C/strong> The team operates on the East/West coast time zones.\u003C/p>\n\u003Cp>\u003Cstrong>Travel requirements\u003C/strong> As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.\u003C/p>\n\n\n\n\n\n\u003Cp>At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\u003C/p>\n\u003Cp>In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).\u003C/p>\u003Cp>United States | Remote -  Anticipated Base Salary Range\u003C/p>\u003Cp>$142,000—$196,600 USD\u003C/p>\u003Cp>At Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\u003C/p>\n\u003Cp>In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).\u003C/p>\u003Cp>Canada | Remote - Anticipated Base Salary Range\u003C/p>\u003Cp>$136,000—$165,000 CAD\u003C/p>\u003Cp>\u003Cstrong>What you'll love\u003C/strong>\u003C/p>\n\u003Cp>At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:\u003C/p>\n\u003Cul>\n\u003Cli>Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly \u003C/li>\n\u003Cli>Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)\u003C/li>\n\u003Cli>Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)\u003C/li>\n\u003Cli>Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.\u003C/li>\n\u003Cli>Health Savings Account contributions from Upstart for eligible plans (US only)\u003C/li>\n\u003Cli>Income protection benefits, including life insurance and disability coverage for added financial security\u003C/li>\n\u003Cli>Paid time off, sick leave, and company holidays, in line with local requirements\u003C/li>\n\u003Cli>Paid family and parental leave to support caregiving and major life moments (duration varies by country)\u003C/li>\n\u003Cli>Family-centered benefits to support fertility, parenthood, and caregiving needs\u003C/li>\n\u003Cli>Employee Assistance Program (EAP) offering mental health support and life-centered resources\u003C/li>\n\u003Cli>Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)\u003C/li>\n\u003Cli>Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you\u003C/li>\n\u003Cli>Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from\u003C/li>\n\u003Cli>Connection and community through team events, all-company updates, and employee resource groups (ERGs)\u003C/li>\n\u003Cli>Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)\u003C/li>\n\u003C/ul>\n\u003Cp>For roles based in Canada, please note that we are not currently able to hire in Quebec.\u003C/p>\n\u003Cp>Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.\u003C/p>\n\u003Cp>\u003Cem>If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com\u003C/em>\u003C/p>\n\u003Cp>https://www.upstart.com/candidate_privacy_policy\u003C/p>","About Upstart\nAt Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.\nAs the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.\nWe’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.\nIf you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.The Team: \nUpstart’s Lifecycle Platform team develops innovative solutions, strategies, and systems that enable personalized, timely communication with millions of current and prospective customers. We build and scale the platforms behind preference management, email, SMS, push notifications, and emerging channels—ensuring the right message reaches the right user at the right time.\nAs a Software Engineer II on the team, you will be part of the broader Growth organization and partner closely with Lifecycle Marketing, Distribution, Insights, Data Platform, Analytics, and ML teams. We are the technical thought leaders and subject matter experts for outbound communications across the company. Our mission is to design and operate the infrastructure that transforms rich customer data into actionable, high-impact engagement.\nThis team operates with speed and ownership. We deploy frequently, unblock ourselves, and hold a high bar for accountability. We are not a siloed engineering team—we collaborate deeply with cross-functional stakeholders and play a central role in shaping the future of Upstart’s marketing platforms.\nHow you’ll make an impact\n\nDesign and build scalable backend services that power our unified communications platform across SMS, email, push, and future channels.\nDevelop systems for real-time, event-triggered messaging and self-serve marketing automation and experimentation capabilities.\nTranslate large, complex datasets into high-leverage marketing capabilities through APIs, streaming pipelines, and reverse ETL workflows.\nPartner closely with product managers, lifecycle marketing, data insights, analytics, and data platform teams to define requirements and deliver impactful, data-driven solutions.\nLead medium-sized projects independently—proactively identifying risks, managing ambiguity, and driving execution from design through launch.\nStrengthen our engineering culture by improving system reliability, accelerating iteration, and clearly communicating technical trade-offs to cross-functional stakeholders.\n\nMinimum Qualifications \n\nBachelor’s degree in Computer Science, Engineering, or Mathematics, or a related field (or its equivalent) + 3 years of experience\nExperience building and operating microservices and APIs in a cloud environment (preferably AWS).\nProficiency in at least one backend language such as Kotlin, Java, Ruby, or Python.\nDemonstrated ability to independently execute on projects, navigate ambiguity, and collaborate effectively with cross-functional partners.\nExcellent written and verbal communication skills with the ability to work in a distributed team\n\nPreferred Qualifications\n\nExperience supporting Marketing, Growth, or GTM teams, particularly in environments involving CDPs, customer segmentation, or campaign orchestration.\nExperience with reverse ETL tools (e.g., Hightouch, Census), data pipeline tooling (e.g., Airbyte, Fivetran, Databricks), or marketing automation platforms (e.g.,Iterable, Braze, or Salesforce Marketing Cloud).\nFamiliarity with real-time event streaming systems and high-throughput messaging architectures.\nExperience integrating with third-party APIs and building systems that ingest, transform, and expose large volumes of data.\nTrack record of leading medium-to-large projects and contributing to system design decisions with long-term platform impact.\n\nPosition location This role is available in the following locations: Remote\nTime zone requirements The team operates on the East/West coast time zones.\nTravel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.\n\n\n\n\n\nAt Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\nIn addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).United States | Remote -  Anticipated Base Salary Range$142,000—$196,600 USDAt Upstart, your base pay is one part of your total compensation package.  The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\nIn addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).Canada | Remote - Anticipated Base Salary Range$136,000—$165,000 CADWhat you'll love\nAt Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:\n\nCompetitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly \nRetirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)\nEmployee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)\nComprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.\nHealth Savings Account contributions from Upstart for eligible plans (US only)\nIncome protection benefits, including life insurance and disability coverage for added financial security\nPaid time off, sick leave, and company holidays, in line with local requirements\nPaid family and parental leave to support caregiving and major life moments (duration varies by country)\nFamily-centered benefits to support fertility, parenthood, and caregiving needs\nEmployee Assistance Program (EAP) offering mental health support and life-centered resources\nFinancial wellness resources, including access to financial planning tools and a financial concierge service (US Only)\nAnnual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you\nAnnual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from\nConnection and community through team events, all-company updates, and employee resource groups (ERGs)\nOnsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)\n\nFor roles based in Canada, please note that we are not currently able to hire in Quebec.\nUpstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.\nIf you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com\nhttps://www.upstart.com/candidate_privacy_policy",0,1779161277000,"2026-05-19 05:29:18","2026-05-15T20:00:36.000Z",false,142000,196600,"USD",{"jsonldValid":24,"jsonld":29},"",{"jobs":31},[32,46,64,75,84,97],{"id":33,"slug":34,"title":35,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":36,"department":17,"content_html":38,"content_text":39,"years":20,"createdAt":40,"updatedAtISO":41,"postedAtISO":42,"hasSalary":24,"salaryMin":43,"salaryMax":44,"currency":27,"schema":45},"060e9676ebac9208e50fe7d8b665b38bd031b432f4b79a96a5529c21c1719305","senior-lifecycle-manager-emerging-markets-contract-at-upstart-fd8cad88cb","Senior Lifecycle Manager, Emerging Markets (contract)",[37],"Contract","\u003Cp>\u003Cstrong>About Upstart\u003C/strong>\u003C/p>\n\u003Cp>At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.\u003C/p>\n\u003Cp>As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.\u003C/p>\n\u003Cp>We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.\u003C/p>\n\u003Cp>If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.\u003C/p>\u003Cp>\u003Cstrong>The Team: \u003C/strong>\u003C/p>\n\u003Cp>Upstart’s Growth Marketing team drives scalable, data-informed customer acquisition and engagement across our lending products. The team focuses on connecting consumers to credit through thoughtful, well-timed interactions across channels.\u003C/p>\n\u003Cp>As the Senior Lifecycle Marketing Manager (Emerging Products) at Upstart, you will own and scale lifecycle marketing for new and growing products, including Cash Line, Upstart’s new, always-on line of credit product. You will design and optimize end-to-end customer journeys—from cross-sell and activation through retention, re-engagement, and winback—within a mobile-first experience. You may also be called on to support additional emerging products as they launch and scale.\u003Cstrong> \u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>How you’ll make an impact\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Own lifecycle strategy and execution across the full customer journey, including cross-sell, activation, retention, re-engagement, and churn winback\u003C/li>\n\u003Cli>Drive growth for Cash Line through mobile-first lifecycle programs, leveraging push notifications, in-app messaging, email, and SMS\u003C/li>\n\u003Cli>Design and optimize multi-channel journeys that improve key metrics such as conversion, engagement, retention, and revenue\u003C/li>\n\u003Cli>Define detailed campaign requirements, including audience segmentation, trigger logic, and channel orchestration, in partnership with Product and Engineering\u003C/li>\n\u003Cli>Build and execute a hypothesis-driven experimentation roadmap across lifecycle stages, and translate results into actionable insights\u003C/li>\n\u003Cli>Analyze performance across campaigns and lifecycle stages, and communicate results through regular reporting (weekly, monthly, quarterly) with clear insights and next-step recommendations\u003C/li>\n\u003Cli>Partner cross-functionally with Product, Analytics, Engineering, and Creative to improve the end-to-end customer experience\u003C/li>\n\u003Cli>Develop and maintain reporting frameworks and dashboards to measure lifecycle performance and inform prioritization\u003C/li>\n\u003Cli>Support lifecycle strategy and execution for additional emerging products as they are introduced\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Minimum Qualifications \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Bachelor’s degree in Marketing, Business, Analytics, or a related field (or equivalent practical experience)\u003C/li>\n\u003Cli>6-8+ years of experience in lifecycle marketing, CRM, or retention marketing roles\u003C/li>\n\u003Cli>Hands-on experience building and executing lifecycle campaigns using a marketing automation platform (e.g., Iterable, Braze, Salesforce Marketing Cloud)\u003C/li>\n\u003Cli>Experience designing and analyzing A/B or multivariate tests, including defining success metrics and interpreting results\u003C/li>\n\u003Cli>Proficiency in data analysis using spreadsheet tools (e.g., Excel or Google Sheets) and familiarity with BI tools (e.g., Looker, Model\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Preferred Qualifications\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience managing lifecycle marketing across multiple stages of the customer journey (e.g., acquisition, activation, retention, winback)\u003C/li>\n\u003Cli>Experience designing lifecycle strategies for mobile app experiences, including push notifications and in-app messaging\u003C/li>\n\u003Cli>Knowledge of customer data platforms (CDPs) and event-driven marketing systems, we use Hightouch\u003C/li>\n\u003Cli>Ability to translate complex datasets into clear insights that inform marketing strategy\u003C/li>\n\u003Cli>Experience working cross-functionally with Product, Engineering, and Creative teams on campaign execution\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Position location\u003C/strong> This role is available in the following locations: Remote\u003C/p>\n\u003Cp>\u003Cstrong>Time zone requirements\u003C/strong> The team operates on the East/West coast time zones. \u003C/p>\n\n\u003Cp>\u003Cstrong>This opportunity is a contractor role and is not eligible for Upstart’s employee compensation, equity, bonus, or benefits offerings.\u003C/strong>\u003C/p>\n\n\u003Cp>#LI-REMOTE\u003C/p>\n\u003Cp>#LI-MidSenior \u003C/p>\n\n\n\n\n\n\n\u003Cp>This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. \u003C/p>\n\u003Cp>At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\u003C/p>\n\u003Cp>In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). \u003C/p>\u003Cp>United States | Remote - Anticipated Hourly Rate Range\u003C/p>\u003Cp>$66—$90 USD\u003C/p>\u003Cp>\u003Cstrong>What you'll love\u003C/strong>\u003C/p>\n\u003Cp>At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:\u003C/p>\n\u003Cul>\n\u003Cli>Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly \u003C/li>\n\u003Cli>Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)\u003C/li>\n\u003Cli>Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)\u003C/li>\n\u003Cli>Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.\u003C/li>\n\u003Cli>Health Savings Account contributions from Upstart for eligible plans (US only)\u003C/li>\n\u003Cli>Income protection benefits, including life insurance and disability coverage for added financial security\u003C/li>\n\u003Cli>Paid time off, sick leave, and company holidays, in line with local requirements\u003C/li>\n\u003Cli>Paid family and parental leave to support caregiving and major life moments (duration varies by country)\u003C/li>\n\u003Cli>Family-centered benefits to support fertility, parenthood, and caregiving needs\u003C/li>\n\u003Cli>Employee Assistance Program (EAP) offering mental health support and life-centered resources\u003C/li>\n\u003Cli>Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)\u003C/li>\n\u003Cli>Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you\u003C/li>\n\u003Cli>Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from\u003C/li>\n\u003Cli>Connection and community through team events, all-company updates, and employee resource groups (ERGs)\u003C/li>\n\u003Cli>Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)\u003C/li>\n\u003C/ul>\n\u003Cp>For roles based in Canada, please note that we are not currently able to hire in Quebec.\u003C/p>\n\u003Cp>Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.\u003C/p>\n\u003Cp>\u003Cem>If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com\u003C/em>\u003C/p>\n\u003Cp>https://www.upstart.com/candidate_privacy_policy\u003C/p>","About Upstart\nAt Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.\nAs the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.\nWe’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.\nIf you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.The Team: \nUpstart’s Growth Marketing team drives scalable, data-informed customer acquisition and engagement across our lending products. The team focuses on connecting consumers to credit through thoughtful, well-timed interactions across channels.\nAs the Senior Lifecycle Marketing Manager (Emerging Products) at Upstart, you will own and scale lifecycle marketing for new and growing products, including Cash Line, Upstart’s new, always-on line of credit product. You will design and optimize end-to-end customer journeys—from cross-sell and activation through retention, re-engagement, and winback—within a mobile-first experience. You may also be called on to support additional emerging products as they launch and scale. \n\nHow you’ll make an impact\n\nOwn lifecycle strategy and execution across the full customer journey, including cross-sell, activation, retention, re-engagement, and churn winback\nDrive growth for Cash Line through mobile-first lifecycle programs, leveraging push notifications, in-app messaging, email, and SMS\nDesign and optimize multi-channel journeys that improve key metrics such as conversion, engagement, retention, and revenue\nDefine detailed campaign requirements, including audience segmentation, trigger logic, and channel orchestration, in partnership with Product and Engineering\nBuild and execute a hypothesis-driven experimentation roadmap across lifecycle stages, and translate results into actionable insights\nAnalyze performance across campaigns and lifecycle stages, and communicate results through regular reporting (weekly, monthly, quarterly) with clear insights and next-step recommendations\nPartner cross-functionally with Product, Analytics, Engineering, and Creative to improve the end-to-end customer experience\nDevelop and maintain reporting frameworks and dashboards to measure lifecycle performance and inform prioritization\nSupport lifecycle strategy and execution for additional emerging products as they are introduced\n\n\nMinimum Qualifications \n\nBachelor’s degree in Marketing, Business, Analytics, or a related field (or equivalent practical experience)\n6-8+ years of experience in lifecycle marketing, CRM, or retention marketing roles\nHands-on experience building and executing lifecycle campaigns using a marketing automation platform (e.g., Iterable, Braze, Salesforce Marketing Cloud)\nExperience designing and analyzing A/B or multivariate tests, including defining success metrics and interpreting results\nProficiency in data analysis using spreadsheet tools (e.g., Excel or Google Sheets) and familiarity with BI tools (e.g., Looker, Model\n\nPreferred Qualifications\n\nExperience managing lifecycle marketing across multiple stages of the customer journey (e.g., acquisition, activation, retention, winback)\nExperience designing lifecycle strategies for mobile app experiences, including push notifications and in-app messaging\nKnowledge of customer data platforms (CDPs) and event-driven marketing systems, we use Hightouch\nAbility to translate complex datasets into clear insights that inform marketing strategy\nExperience working cross-functionally with Product, Engineering, and Creative teams on campaign execution\n\n\nPosition location This role is available in the following locations: Remote\nTime zone requirements The team operates on the East/West coast time zones. \n\nThis opportunity is a contractor role and is not eligible for Upstart’s employee compensation, equity, bonus, or benefits offerings.\n\n#LI-REMOTE\n#LI-MidSenior \n\n\n\n\n\n\nThis is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. \nAt Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.\nIn addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$66—$90 USDWhat you'll love\nAt Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:\n\nCompetitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly \nRetirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)\nEmployee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)\nComprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.\nHealth Savings Account contributions from Upstart for eligible plans (US only)\nIncome protection benefits, including life insurance and disability coverage for added financial security\nPaid time off, sick leave, and company holidays, in line with local requirements\nPaid family and parental leave to support caregiving and major life moments (duration varies by country)\nFamily-centered benefits to support fertility, parenthood, and caregiving needs\nEmployee Assistance Program (EAP) offering mental health support and life-centered resources\nFinancial wellness resources, including access to financial planning tools and a financial concierge service (US Only)\nAnnual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you\nAnnual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from\nConnection and community through team events, all-company updates, and employee resource groups (ERGs)\nOnsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)\n\nFor roles based in Canada, please note that we are not currently able to hire in Quebec.\nUpstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.\nIf you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com\nhttps://www.upstart.com/candidate_privacy_policy",1778772595000,"2026-05-14 17:30:49","2026-05-12T17:17:08.000Z",66,90,{"jsonldValid":24,"jsonld":29},{"id":47,"slug":48,"title":49,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":55,"remote":14,"employmentType":56,"department":57,"content_html":58,"content_text":59,"years":20,"createdAt":60,"updatedAtISO":61,"postedAtISO":62,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":63},"fbc079dbe65d2067111b0641019c10f646945968e7fd093f0ed16eea793e0389","customer-merchant-support-specialist-at-fresh-prints-d6253a70c9","Customer/Merchant Support Specialist","Fresh Prints","https://logo.clearbit.com/freshprints.com","America's fastest growing collegiate custom apparel company six years in a row.","Retail Apparel and Fashion","The Philippines (Remote)","The Philippines",[16],"Other","\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Customer/Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in customer/merchant support or a related role\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in e-commerce, SaaS, or analytics is a plus\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Customer/Merchant Support Specialist\nWe’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in customer/merchant support or a related role\n\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nExperience in e-commerce, SaaS, or analytics is a plus\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\nComfortable with providing weekend support\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO",1779204380000,"2026-05-19 17:26:55","2026-05-18T18:30:38.000Z",{"jsonldValid":24,"jsonld":29},{"id":65,"slug":66,"title":67,"companyname":68,"companylogo":29,"city":69,"country":13,"remote":24,"employmentType":70,"department":57,"content_html":71,"content_text":72,"years":20,"createdAt":60,"updatedAtISO":61,"postedAtISO":73,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":74},"1b5e8bcc753483e92ca0bfda933f5c9651903e659e682f1e2ea928db95aa8c7c","marketing-technology-systems-manager-at-favor-delivery-02856c1a3b","Marketing Technology Systems Manager","favor delivery","Austin",[16],"\u003Cp>We are looking for a Marketing Technology Systems Manager to join our team as the primary custodian of our growth and consumer platform. This role is for a technical operator who thrives on the \"plumbing\" of marketing technology. In this role, you will partner closely with the Director of Marketing Operations & Platform to translate our strategic vision into a high-functioning reality. You will lead the charge on data governance, system integrations, and tool enablement. From managing our customer data platform (CDP) event volume to architecting the signals that power our paid media spend, you will ensure the integrity, scalability, and technical excellence of our growth stack every day.\u003C/p>\n\u003Cbr>\u003Ch2>What you'll do:\u003C/h2>\n\n\u003Cli>\u003Cstrong>Data Governance & Taxonomy:\u003C/strong> Serve as the \"source of truth\" for our marketing data. Design and maintain CDP tracking taxonomies, enforce data standards, and ensure our events and attributes remain clean and actionable across the entire martech ecosystem.\u003C/li>\n\u003Cli>\u003Cstrong>Platform Administration:\u003C/strong> Serve as the primary technical point of contact for our core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the \"health of the machine,\" including monitoring API limits, managing user permissions, and troubleshooting system-level errors.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Solutioning & Implementation:\u003C/strong> Partner with Data Science, Engineering, and Product to translate marketing use cases into detailed technical specifications. You will serve as the primary project lead for platform enhancements—from defining new data events and personalization models to overseeing the end-to-end implementation and QA of new tool integrations.\u003C/li>\n\u003Cli>\u003Cstrong>Enablement & Self-Service:\u003C/strong> Build the MarTech “playbook” for MarOps and the broader marketing team. Create template libraries, training resources, and standardized self-service workflows that allow team members to execute high-quality work independently and safely.\u003C/li>\n\u003Cli>\u003Cstrong>Documentation & Standards:\u003C/strong> Maintain a comprehensive library of our marketing architecture, ensuring all integrations, schemas, and logic-based workflows are well-documented for future scale.\u003C/li>\n\u003Cli>\u003Cstrong>Performance Signal Management:\u003C/strong> Support our Paid Media team by maintaining the technical \"hooks\" for performance marketing, such as Conversion APIs (CAPI) and MMP deep-linking (Branch).\u003C/li>\n\n\u003Cbr>\u003Ch2>Skills you have:\u003C/h2>\n\n\u003Cli>Relevant Bachelor’s degree or certification in IT, Marketing, or related fields.\u003C/li>\n\u003Cli>4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering\u003C/li>\n\u003Cli>role.\u003C/li>\n\u003Cli>Hands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.\u003C/li>\n\u003Cli>Experience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid) preferred.\u003C/li>\n\u003Cli>A strong understanding of REST APIs, JSON, and Webhooks. You can read technical documentation and troubleshoot a data payload with ease.\u003C/li>\n\u003Cli>Familiarity with SQL and relational databases - plus a solid grasp of how data should be structured for marketing automation and analytics.\u003C/li>\n\u003Cli>Bonus points for experience with Mobile Measurement Partners (MMPs) and an understanding of how privacy frameworks (ATT, GDPR) impact tracking and attribution.\u003C/li>\n\u003Cli>Proven ability to document technical workflows and act as a liaison between Marketing and Engineering/Product teams.\u003C/li>\n\n\u003Cbr>\u003Ch2>Who you are:\u003C/h2>\n\n\u003Cli>\u003Cstrong>The \"Technical Anchor\":\u003C/strong> You love being the person the team turns to when a problem is \"too technical\" for a generalist to solve.\u003C/li>\n\u003Cli>\u003Cstrong>Pragmatic Builder: \u003C/strong>You find satisfaction in building a robust, automated system that \"just works\" so others can do their best work.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborative Integrator:\u003C/strong> You enjoy the \"puzzle\" of connecting different platforms and ensuring data flows seamlessly between them.\u003C/li>\n\u003Cli>\u003Cstrong>Detail Obsessive:\u003C/strong> You believe that data integrity is the foundation of high-performing marketing teams.\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cb>Life at Favor\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Where you’ll work: \u003C/b>This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Benefits\u003C/b>: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Paid time off (PTO):\u003C/b> We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Learning and development:\u003C/b> We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Community\u003C/b>: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Diversity, equity, and inclusion: \u003C/b>At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!\u003C/p>\u003Cbr>\u003Cp>In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.\u003C/p>","We are looking for a Marketing Technology Systems Manager to join our team as the primary custodian of our growth and consumer platform. This role is for a technical operator who thrives on the \"plumbing\" of marketing technology. In this role, you will partner closely with the Director of Marketing Operations & Platform to translate our strategic vision into a high-functioning reality. You will lead the charge on data governance, system integrations, and tool enablement. From managing our customer data platform (CDP) event volume to architecting the signals that power our paid media spend, you will ensure the integrity, scalability, and technical excellence of our growth stack every day.\nWhat you'll do:\n\nData Governance & Taxonomy: Serve as the \"source of truth\" for our marketing data. Design and maintain CDP tracking taxonomies, enforce data standards, and ensure our events and attributes remain clean and actionable across the entire martech ecosystem.\nPlatform Administration: Serve as the primary technical point of contact for our core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the \"health of the machine,\" including monitoring API limits, managing user permissions, and troubleshooting system-level errors.\nTechnical Solutioning & Implementation: Partner with Data Science, Engineering, and Product to translate marketing use cases into detailed technical specifications. You will serve as the primary project lead for platform enhancements—from defining new data events and personalization models to overseeing the end-to-end implementation and QA of new tool integrations.\nEnablement & Self-Service: Build the MarTech “playbook” for MarOps and the broader marketing team. Create template libraries, training resources, and standardized self-service workflows that allow team members to execute high-quality work independently and safely.\nDocumentation & Standards: Maintain a comprehensive library of our marketing architecture, ensuring all integrations, schemas, and logic-based workflows are well-documented for future scale.\nPerformance Signal Management: Support our Paid Media team by maintaining the technical \"hooks\" for performance marketing, such as Conversion APIs (CAPI) and MMP deep-linking (Branch).\n\nSkills you have:\n\nRelevant Bachelor’s degree or certification in IT, Marketing, or related fields.\n4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering\nrole.\nHands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.\nExperience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid) preferred.\nA strong understanding of REST APIs, JSON, and Webhooks. You can read technical documentation and troubleshoot a data payload with ease.\nFamiliarity with SQL and relational databases - plus a solid grasp of how data should be structured for marketing automation and analytics.\nBonus points for experience with Mobile Measurement Partners (MMPs) and an understanding of how privacy frameworks (ATT, GDPR) impact tracking and attribution.\nProven ability to document technical workflows and act as a liaison between Marketing and Engineering/Product teams.\n\nWho you are:\n\nThe \"Technical Anchor\": You love being the person the team turns to when a problem is \"too technical\" for a generalist to solve.\nPragmatic Builder: You find satisfaction in building a robust, automated system that \"just works\" so others can do their best work.\nCollaborative Integrator: You enjoy the \"puzzle\" of connecting different platforms and ensuring data flows seamlessly between them.\nDetail Obsessive: You believe that data integrity is the foundation of high-performing marketing teams.\n\nLife at FavorWhere you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.","2026-05-18T15:55:35.674Z",{"jsonldValid":24,"jsonld":29},{"id":76,"slug":77,"title":78,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":55,"remote":14,"employmentType":79,"department":57,"content_html":80,"content_text":81,"years":20,"createdAt":60,"updatedAtISO":61,"postedAtISO":82,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":27,"schema":83},"e0eeead0afa90b7d8101fe3999434baf4867b8d5e4335f6439aa44ed5791e9a6","merchant-support-specialist-at-fresh-prints-3673948fc9","Merchant Support Specialist",[16],"\u003Ch3>\u003C/h3>\n\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a \u003Cstrong>Merchant Support Specialist\u003C/strong> to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in merchant support, customer support, or a related role\u003C/p>\n\u003C/li>\n\u003Cli>Proven experience in e-commerce, SaaS, or analytics\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch3> \u003C/h3>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Merchant Support Specialist\nWe’re looking for a Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in merchant support, customer support, or a related role\n\nProven experience in e-commerce, SaaS, or analytics\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO","2026-05-13T19:01:18.000Z",{"jsonldValid":24,"jsonld":29},{"id":85,"slug":86,"title":87,"companyname":88,"companylogo":29,"city":89,"country":89,"remote":24,"employmentType":90,"department":91,"content_html":92,"content_text":93,"years":20,"createdAt":60,"updatedAtISO":61,"postedAtISO":94,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":95,"schema":96},"0d0609aeb9e430068f2554d957071016e550e09b0db637e98435bebc171aecf9","regional-sales-account-executive-thai-market-at-fusion-worldwide-e4dec845d1","Regional Sales Account Executive (Thai Market)","fusion worldwide","Singapore",[16],"Sales","\u003Cp>\u003Cstrong>Job Description\u003C/strong>\u003C/p>\n\u003Cp>As a member of our sales organization, you will be expected to expand and look for new customers in the market, proactively offer products to Fortune 500 companies, and close business while maintaining lasting relationships. This opportunity is for highly driven individuals who are entrepreneurial in nature, and it provides the opportunity for exceptional high earnings potential with uncapped commissions!\u003C/p>\n\u003Cp>\u003Cstrong>What We Can Do For You\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Offer unparalleled earning potential not seen in other industries\u003C/li>\n\u003Cli>Provide training to give you the knowledge to thrive in a fast-paced environment\u003C/li>\n\u003Cli>Offer support through a collaborative, and open environment with proven sales professionals with decades of sales expertise\u003C/li>\n\u003Cli>Enable growth through direct and focused mentorship\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Can Do For Us\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Drive revenue through prospecting new customers in Thai region, managing existing customer relationships, and growing business within accounts.\u003C/li>\n\u003Cli>Interact with prospects via telephone, email, chat, and occasional on-site visits.\u003C/li>\n\u003Cli>Collaborate with Customers & Marketing team to identify and develop additional areas of opportunity\u003C/li>\n\u003Cli>Educate customers in the current state of the hardware market to maximize efficiency and support of the supply chain\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We’re Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2-5 years of experience in a B2B sales position.\u003C/li>\n\u003Cli>A bachelor’s degree is required.\u003C/li>\n\u003Cli>Language Proficiency: Must have strong communication skills in Thai (both spoken and written) to take charge for Thailand Region's clients.\u003C/li>\n\u003Cli>A high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry\u003C/li>\n\u003Cli>A professional and ethical approach to selling\u003C/li>\n\u003Cli>Proficient with standard business tools (email, voicemail, MS Office 365, etc.) as well as collaboration and sales technology (Slack, Teams, HubSpot.com, etc.)\u003C/li>\n\u003Cli>Willingness to travel (20% or less travel required)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Medical and Insurance benefits\u003C/li>\n\u003Cli>State of the Art Open Concept Working Environment\u003C/li>\n\u003Cli>Collaborative and Motivated Team\u003C/li>\n\u003Cli>Competitive Base Salary and Uncapped Commission\u003C/li>\n\u003Cli>Great Location; Walking Distance from Train Station\u003C/li>\n\u003C/ul>","Job Description\nAs a member of our sales organization, you will be expected to expand and look for new customers in the market, proactively offer products to Fortune 500 companies, and close business while maintaining lasting relationships. This opportunity is for highly driven individuals who are entrepreneurial in nature, and it provides the opportunity for exceptional high earnings potential with uncapped commissions!\nWhat We Can Do For You\n\nOffer unparalleled earning potential not seen in other industries\nProvide training to give you the knowledge to thrive in a fast-paced environment\nOffer support through a collaborative, and open environment with proven sales professionals with decades of sales expertise\nEnable growth through direct and focused mentorship\n\nWhat You Can Do For Us\n\nDrive revenue through prospecting new customers in Thai region, managing existing customer relationships, and growing business within accounts.\nInteract with prospects via telephone, email, chat, and occasional on-site visits.\nCollaborate with Customers & Marketing team to identify and develop additional areas of opportunity\nEducate customers in the current state of the hardware market to maximize efficiency and support of the supply chain\n\nWho We’re Looking For\n\n2-5 years of experience in a B2B sales position.\nA bachelor’s degree is required.\nLanguage Proficiency: Must have strong communication skills in Thai (both spoken and written) to take charge for Thailand Region's clients.\nA high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry\nA professional and ethical approach to selling\nProficient with standard business tools (email, voicemail, MS Office 365, etc.) as well as collaboration and sales technology (Slack, Teams, HubSpot.com, etc.)\nWillingness to travel (20% or less travel required)\n\nBenefits\n\nMedical and Insurance benefits\nState of the Art Open Concept Working Environment\nCollaborative and Motivated Team\nCompetitive Base Salary and Uncapped Commission\nGreat Location; Walking Distance from Train Station","2026-05-18T04:03:41.000Z","SGD",{"jsonldValid":24,"jsonld":29},{"id":98,"slug":99,"title":100,"companyname":101,"companylogo":102,"companyTagline":103,"companyIndustry":104,"city":105,"country":29,"remote":14,"employmentType":106,"department":57,"content_html":107,"content_text":108,"years":20,"createdAt":60,"updatedAtISO":109,"postedAtISO":110,"hasSalary":24,"salaryMin":111,"salaryMax":112,"currency":27,"schema":113},"38f8120ffa7b98f8501ef4d148e5c192fa3fba0892bd99e015538602507885bd","revops-manager-at-instrumentl-de32289643","RevOps Manager","Instrumentl","https://logo.clearbit.com/instrumentl.com","Instrumentl is the best platform for grant seekers looking to grow revenue.","Internet Publishing","Remote",[16],"\u003Cp>\u003Cstrong>Hello, we’re Instrumentl.\u003C/strong>\u003C/p>\n\u003Cp>Billions in grant funding are still managed in spreadsheets. We're fixing that. Instrumentl is a hypergrowth, YC-backed startup on a mission to help the nonprofit sector drive impact — and we're well on our way to becoming the #1 most-loved grant management tool. We help over 5,500 nonprofits, from local homeless shelters to organizations like the San Diego Zoo and the University of Alaska, find, win, and manage grants in one place. 🌏 ✨\u003C/p>\n\u003Cp>Our charts are dramatically up-and-to-the-right 📈 — we're cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). \u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>\u003Cstrong>About the role: \u003C/strong>\u003C/p>\n\u003Cp>We're looking for a RevOps Manager to own the technical infrastructure that powers our marketing engine. This is a builder role. You'll architect our marketing data model within our CRM, integrate new data sources, and implement AI tools across our marketing programs. You'll partner closely with our Product Marketing Managers (campaigns, launches), our Events & Community team (conferences, virtual webinars, community programs), and our Growth Product team (a high-speed engineering team focused on product signups and the onboarding flow of our product). You'll also be a key player in GTM execution for Product launches. You’ll act as the connective tissue for Marketing, Sales, and CS initiatives so every launch ships with the execution and reporting these teams need to operate in lockstep.\u003C/p>\n\u003Cp>You'll work alongside two other RevOps Managers and report directly to the Revenue Operations Lead. Together, you'll form the core team that makes our GTM motion efficient, scalable, and increasingly intelligent. This role is ideal for someone who's an equal parts systems thinker and hands-on builder. Someone comfortable writing SQL queries in the morning and presenting a quarterly business review on our events to leadership in the afternoon.\u003C/p>\n\u003Cp>\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cbr>\u003Ch2>What You'll Own\u003C/h2>\n\u003Cp>\u003Cstrong>Data Architecture & CRM Ownership\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Maintain our marketing data model in HubSpot, ensuring clean object relationships, consistent field architecture, and scalable structure as we grow\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Build and maintain data pipelines that connect external sources (product usage from our Growth Product team, event/webinar platforms, enrichment providers, ad platforms, etc.) into our marketing systems\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Establish data governance standards and ensure data quality across all marketing systems, from campaign attribution to lifecycle stage definitions\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with Growth Product to instrument signup and onboarding events, ensuring product data flows cleanly into HubSpot\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Continuously test, refine, and improve lead scoring and segmentation models based on conversion data and PMM feedback\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Create a \"single source of truth\" for marketing data that PMMs, Events & Community, Growth, and the broader GTM org can trust\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>AI Tooling & Automation\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Evaluate, implement, and optimize AI tools that enhance marketing productivity (content personalization, audience research, etc.)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Build automated workflows that reduce manual work for marketers. Think enrichment on inbound signups, automated event follow-up sequences, intelligent nurture branching, and onboarding triggers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with PMMs and the Events team on change management and adoption of new tools\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Stay current on emerging AI/automation capabilities and bring a POV on what we should test next\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Reporting & Analytics Infrastructure\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Build and maintain dashboards and reports that provide visibility into funnel health, channel performance, campaign ROI, event ROI, and signup → activation conversion\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Document metric definitions, scoring logic, and attribution methodologies to ensure transparency across Marketing and GTM teams\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with the Growth Product team to define and report on signup and onboarding funnel KPIs\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Partner with PMM to define launch KPIs and stand up dashboards that give Marketing, Sales, and CS shared visibility into adoption and impact\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Integration & Tech Stack Management\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Partner with Data Engineering and the Growth Product eng team, and own outside integrations between our marketing tools (HubSpot, event platforms, community tools, ad platforms, enrichment, product analytics, data warehouse)\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Evaluate new tools and make build-vs-buy recommendations\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ensure our marketing tech stack is lean, well-integrated, and delivering ROI\u003C/p>\n\u003C/li>\n\n\u003Cp>\u003Cstrong>Project Execution for New Initiatives\u003C/strong>\u003C/p>\n\n\u003Cli>\n\u003Cp>Support the Events & Community team in launching in-person events, from list building to reporting on results\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ensure every launch has clean instrumentation: audience segmentation in HubSpot, lead/account routing, sales enablement signals, and CS handoff triggers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Coordinate with the other RevOps Managers to make sure motions are aligned end-to-end across the funnel\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>What you bring\u003C/h2>\n\n\u003Cli>\n\u003Cp>3-5+ years in Marketing Operations, Revenue Operations, or a GTM Systems role at a B2B SaaS company, with experience implementing AI/automation tools in a marketing context\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong technical skills: You can write formulas, build complex workflows, and aren't intimidated by AI. You've done hands-on work in marketing automation and CRM administration\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Data architecture/Integration experience: You've designed or significantly improved a marketing data model. You've connected multiple systems (CRM, marketing automation, product analytics, event platforms, data warehouse) and understand how data flows across a tech stack\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Analytical mindset: You make decisions based on data, can interpret funnel and conversion metrics, and know how to measure whether a campaign, event, or onboarding experiment is working\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfort partnering with a product/engineering team: You can speak the language of PMs and engineers when instrumenting signup and onboarding flows\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Bonus if you have\u003C/h2>\n\n\u003Cli>\n\u003Cp>Familiarity with product analytics tools and how product event data feeds lifecycle marketing\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with data enrichment vendors and intent data providers\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience supporting field marketing, events, or community programs\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience with BI tools or data warehouses\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Who you are\u003C/h2>\n\n\u003Cli>\n\u003Cp>Builder mentality: You'd rather create a scalable system than do the same manual task twice\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Curious about AI: You're excited (not anxious) about how AI is changing marketing and you want to be the person figuring out how to use it\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Strong communicator: You can explain technical concepts to non-technical stakeholders and translate business requirements into system design\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ownership-oriented: You don't wait to be told what to do. You see a gap, propose a solution, and drive it forward\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborative: You know that the best systems are built in partnership with the people who use them whether that's a PMM, an Events Manager, or a Growth Product engineer\u003C/p>\n\u003C/li>\n\n\u003Cbr>\u003Ch2>Compensation & Benefits\u003C/h2>\n\u003Cp>For US-based candidates, our target salary band is \u003Cstrong>$120,000 – $170,000 USD + equity\u003C/strong>. \u003Cbr>Salary decisions consider experience, location, and technical depth.\u003Cbr>\u003Cbr>\u003C/p>\n\u003Cp>- 100% covered health, dental, and vision insurance for employees (50% for dependents)\u003C/p>\n\u003Cp>-Generous PTO, including parental leave \u003C/p>\n\u003Cp>-401(k) \u003C/p>\n\u003Cp>-Company laptop and home-office stipend\u003C/p>\n\u003Cp>-Bi-Annual Company Retreats for in-person collaboration\u003C/p>\n\n\u003Cp>\u003Cstrong>Instrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.\u003C/strong>\u003C/p>","Hello, we’re Instrumentl.\nBillions in grant funding are still managed in spreadsheets. We're fixing that. Instrumentl is a hypergrowth, YC-backed startup on a mission to help the nonprofit sector drive impact — and we're well on our way to becoming the #1 most-loved grant management tool. We help over 5,500 nonprofits, from local homeless shelters to organizations like the San Diego Zoo and the University of Alaska, find, win, and manage grants in one place. 🌏 ✨\nOur charts are dramatically up-and-to-the-right 📈 — we're cash flow positive and doubling year-over-year, with customers who love us (NPS is 65+ and Ellis PMF survey is 60+). \nAbout the role: \nWe're looking for a RevOps Manager to own the technical infrastructure that powers our marketing engine. This is a builder role. You'll architect our marketing data model within our CRM, integrate new data sources, and implement AI tools across our marketing programs. You'll partner closely with our Product Marketing Managers (campaigns, launches), our Events & Community team (conferences, virtual webinars, community programs), and our Growth Product team (a high-speed engineering team focused on product signups and the onboarding flow of our product). You'll also be a key player in GTM execution for Product launches. You’ll act as the connective tissue for Marketing, Sales, and CS initiatives so every launch ships with the execution and reporting these teams need to operate in lockstep.\nYou'll work alongside two other RevOps Managers and report directly to the Revenue Operations Lead. Together, you'll form the core team that makes our GTM motion efficient, scalable, and increasingly intelligent. This role is ideal for someone who's an equal parts systems thinker and hands-on builder. Someone comfortable writing SQL queries in the morning and presenting a quarterly business review on our events to leadership in the afternoon.\n\nWhat You'll Own\nData Architecture & CRM Ownership\n\n\nMaintain our marketing data model in HubSpot, ensuring clean object relationships, consistent field architecture, and scalable structure as we grow\n\n\nBuild and maintain data pipelines that connect external sources (product usage from our Growth Product team, event/webinar platforms, enrichment providers, ad platforms, etc.) into our marketing systems\n\n\nEstablish data governance standards and ensure data quality across all marketing systems, from campaign attribution to lifecycle stage definitions\n\n\nPartner with Growth Product to instrument signup and onboarding events, ensuring product data flows cleanly into HubSpot\n\n\nContinuously test, refine, and improve lead scoring and segmentation models based on conversion data and PMM feedback\n\n\nCreate a \"single source of truth\" for marketing data that PMMs, Events & Community, Growth, and the broader GTM org can trust\n\n\nAI Tooling & Automation\n\n\nEvaluate, implement, and optimize AI tools that enhance marketing productivity (content personalization, audience research, etc.)\n\n\nBuild automated workflows that reduce manual work for marketers. Think enrichment on inbound signups, automated event follow-up sequences, intelligent nurture branching, and onboarding triggers\n\n\nPartner with PMMs and the Events team on change management and adoption of new tools\n\n\nStay current on emerging AI/automation capabilities and bring a POV on what we should test next\n\n\nReporting & Analytics Infrastructure\n\n\nBuild and maintain dashboards and reports that provide visibility into funnel health, channel performance, campaign ROI, event ROI, and signup → activation conversion\n\n\nDocument metric definitions, scoring logic, and attribution methodologies to ensure transparency across Marketing and GTM teams\n\n\nPartner with the Growth Product team to define and report on signup and onboarding funnel KPIs\n\n\nPartner with PMM to define launch KPIs and stand up dashboards that give Marketing, Sales, and CS shared visibility into adoption and impact\n\n\nIntegration & Tech Stack Management\n\n\nPartner with Data Engineering and the Growth Product eng team, and own outside integrations between our marketing tools (HubSpot, event platforms, community tools, ad platforms, enrichment, product analytics, data warehouse)\n\n\nEvaluate new tools and make build-vs-buy recommendations\n\n\nEnsure our marketing tech stack is lean, well-integrated, and delivering ROI\n\n\nProject Execution for New Initiatives\n\n\nSupport the Events & Community team in launching in-person events, from list building to reporting on results\n\n\nEnsure every launch has clean instrumentation: audience segmentation in HubSpot, lead/account routing, sales enablement signals, and CS handoff triggers\n\n\nCoordinate with the other RevOps Managers to make sure motions are aligned end-to-end across the funnel\n\n\nWhat you bring\n\n\n3-5+ years in Marketing Operations, Revenue Operations, or a GTM Systems role at a B2B SaaS company, with experience implementing AI/automation tools in a marketing context\n\n\nStrong technical skills: You can write formulas, build complex workflows, and aren't intimidated by AI. You've done hands-on work in marketing automation and CRM administration\n\n\nData architecture/Integration experience: You've designed or significantly improved a marketing data model. You've connected multiple systems (CRM, marketing automation, product analytics, event platforms, data warehouse) and understand how data flows across a tech stack\n\n\nAnalytical mindset: You make decisions based on data, can interpret funnel and conversion metrics, and know how to measure whether a campaign, event, or onboarding experiment is working\n\n\nComfort partnering with a product/engineering team: You can speak the language of PMs and engineers when instrumenting signup and onboarding flows\n\n\nBonus if you have\n\n\nFamiliarity with product analytics tools and how product event data feeds lifecycle marketing\n\n\nFamiliarity with data enrichment vendors and intent data providers\n\n\nExperience supporting field marketing, events, or community programs\n\n\nExperience with BI tools or data warehouses\n\n\nWho you are\n\n\nBuilder mentality: You'd rather create a scalable system than do the same manual task twice\n\n\nCurious about AI: You're excited (not anxious) about how AI is changing marketing and you want to be the person figuring out how to use it\n\n\nStrong communicator: You can explain technical concepts to non-technical stakeholders and translate business requirements into system design\n\n\nOwnership-oriented: You don't wait to be told what to do. You see a gap, propose a solution, and drive it forward\n\n\nCollaborative: You know that the best systems are built in partnership with the people who use them whether that's a PMM, an Events Manager, or a Growth Product engineer\n\n\nCompensation & Benefits\nFor US-based candidates, our target salary band is $120,000 – $170,000 USD + equity. Salary decisions consider experience, location, and technical depth.\n- 100% covered health, dental, and vision insurance for employees (50% for dependents)\n-Generous PTO, including parental leave \n-401(k) \n-Company laptop and home-office stipend\n-Bi-Annual Company Retreats for in-person collaboration\n\nInstrumentl is evolving rapidly. You’ll always have new challenges and opportunities to grow here.","2026-05-19 17:26:56","2026-05-18T18:33:21.948Z",120000,170000,{"jsonldValid":24,"jsonld":29},1779239826698]