[{"data":1,"prerenderedAt":102},["ShallowReactive",2],{"$ffrI3QEuTT4TxEBjKUbOPYam2UwaDrK2GkD61Jl_I3ws":3,"$fSXxOU-nYTjw4o4tTSFzoor1VUDI5a0zFnhTSe6jYJTg":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"7a94065909409146867f4a2f1e4d19a8a41bcbbf60fa45c61229270644b9e43e","solutions-consultant-at-iterable-7de8690770","Solutions Consultant","Iterable","https://logo.clearbit.com/iterable.com","Iterable is the top-rated AI-Powered Customer Communication Platform","Software Development","Atlanta","Georgia",true,[16],"Contract","Sales","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>The Solutions Consulting team is made up of motivated, tech-savvy communicators – team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader and trusted advisor that helps drive the future of the Iterable platform. You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable.\u003C/p>\n\u003Cp>We're looking to expand our growing organization with teammates who are intellectually curious and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. \u003C/p>\n\u003Cp>By learning about prospects’ goals, crafting solutions, and giving feedback you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects.  \u003C/p>\n\u003Cp>One of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Work closely as a strategic partner with our Enterprise Account Executives and Customer Account Managers to assess deal challenges and think critically to provide solutions\u003C/li>\n\u003Cli>Generate excitement around the Iterable platform by delivering compelling custom and technical presentations tailored to diverse audiences\u003C/li>\n\u003Cli>Investigate prospects' technical landscape to provide a seamless integration recommendation and consult on optimal data flow to support business outcomes\u003C/li>\n\u003Cli>Build deep relationships with prospects and technical stakeholders\u003C/li>\n\u003Cli>Create well-documented solutions from initial scoping through to successful handoff to our Professional Services team\u003C/li>\n\u003Cli>Play a major role in helping to close large SaaS enterprise deals\u003C/li>\n\u003Cli>Liaison cross-functionally with internal teams to deliver new features and drive adoption of the Iterable platform\u003C/li>\n\u003Cli>Continually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organization\u003C/li>\n\u003Cli>Have the opportunity to get on-site with prospects and existing customers when warranted\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3+ years of SaaS/MarTech presales experience, with a proven track record of navigating complex enterprise deal cycles.\u003C/li>\n\u003Cli>Strong technical fluency, including hands-on experience with APIs, JSON data structures, technical scoping, and ideally, leveraging AI/LLMs for efficiency.\u003C/li>\n\u003Cli>Knowledge of the MarTech ecosystem, including Mobile Integrations/SDKs, CDPs, Data Warehousing, ETLs, and iPaaS solutions.\u003C/li>\n\u003Cli>Expert discovery and value-selling skills, with the ability to uncover the \"why behind the why,\" create constructive tension, and seamlessly align technical features to customer pain points.\u003C/li>\n\u003Cli>Exceptional communication and presentation skills, with a knack for building rapid trust with key technical stakeholders.\u003C/li>\n\u003Cli>A deeply curious, self-motivated mindset with a passion for researching, testing, and mastering cutting-edge technology.\u003C/li>\n\u003Cli>A highly collaborative team player who embraces challenges, constantly iterates, and willingly shares knowledge to uplift those around them.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Balance Day (First Friday off every quarter)\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $96,500 - $147,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nThe Solutions Consulting team is made up of motivated, tech-savvy communicators – team players who make an impact across the whole organization. This is a pre-sales role that sits at the intersection of Sales, Product, Engineering, and Marketing -- you're looked at not just as a product expert, but as a thought leader and trusted advisor that helps drive the future of the Iterable platform. You’ll constantly be learning and applying a broad range of skills, collaborating with diverse internal and external teams – guiding marketers, tech teams, product managers, and C-level executives on how to best unlock the full value of Iterable.\nWe're looking to expand our growing organization with teammates who are intellectually curious and willing to embrace challenges, all while keeping our company values of Humility, Trust, Growth Mindset, and Balance top of mind. \nBy learning about prospects’ goals, crafting solutions, and giving feedback you’ll have daily opportunities to hone your sales and technical presentation skills. You’ll demonstrate the power and value of the Iterable platform using creative brainstorming, critical thinking, and problem-solving. You will also get to tackle a broad range of situations beyond sales presentations, including internal education and technical projects.  \nOne of our core values is Growth Mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\nHow you will make a difference:\n\nWork closely as a strategic partner with our Enterprise Account Executives and Customer Account Managers to assess deal challenges and think critically to provide solutions\nGenerate excitement around the Iterable platform by delivering compelling custom and technical presentations tailored to diverse audiences\nInvestigate prospects' technical landscape to provide a seamless integration recommendation and consult on optimal data flow to support business outcomes\nBuild deep relationships with prospects and technical stakeholders\nCreate well-documented solutions from initial scoping through to successful handoff to our Professional Services team\nPlay a major role in helping to close large SaaS enterprise deals\nLiaison cross-functionally with internal teams to deliver new features and drive adoption of the Iterable platform\nContinually invest in your own career through opportunities that enable you to grow professional interests that coincide with the growth of our organization\nHave the opportunity to get on-site with prospects and existing customers when warranted\n\nWe are looking for people who:\n\n3+ years of SaaS/MarTech presales experience, with a proven track record of navigating complex enterprise deal cycles.\nStrong technical fluency, including hands-on experience with APIs, JSON data structures, technical scoping, and ideally, leveraging AI/LLMs for efficiency.\nKnowledge of the MarTech ecosystem, including Mobile Integrations/SDKs, CDPs, Data Warehousing, ETLs, and iPaaS solutions.\nExpert discovery and value-selling skills, with the ability to uncover the \"why behind the why,\" create constructive tension, and seamlessly align technical features to customer pain points.\nExceptional communication and presentation skills, with a knack for building rapid trust with key technical stakeholders.\nA deeply curious, self-motivated mindset with a passion for researching, testing, and mastering cutting-edge technology.\nA highly collaborative team player who embraces challenges, constantly iterates, and willingly shares knowledge to uplift those around them.\n\nPerks & Benefits: \n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nBalance Day (First Friday off every quarter)\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $96,500 - $147,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",0,1782488038000,"2026-06-26 17:34:53","2026-06-25T19:40:41.000Z",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,40,53,66,78,93],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":24,"employmentType":34,"department":35,"content_html":36,"content_text":37,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":38,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":39},"f9a7b7d87c6894b979a731285766fd04eacb889356d939175f51087e1c2e15eb","senior-technical-support-specialist-at-iterable-4891cb0cb2","Senior Technical Support Specialist",[16],"Other","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>The Senior Technical Support Specialist role offers an exciting opportunity for individuals with a passion for learning, problem-solving, and technology. If you're enthusiastic about startups and tech, this position allows you to support customers while playing a key role in shaping their business use cases using the Iterable platform. Reporting to the Manager of Premier Support on the East Coast, you'll collaborate with cross-functional teams to grow both your technical and digital marketing skills in the SaaS space. You’ll join a leading support team, working closely with your manager to develop your career and goals while delivering exceptional service to customers.\u003C/p>\n\u003Cp>In this role, you will partner with strategic accounts, acting as a proactive, strategic partner to help customers achieve success with their business goals. You’ll work cross-functionally, ensuring alignment and collaboration internally while providing clear, timely updates to customers. This includes fostering strong relationships, addressing concerns, and ensuring smooth operations across teams and customer interactions.\u003C/p>\n\u003Cp>At Iterable, we value a growth mindset, and we encourage all applicants to apply, as we appreciate the diverse skills you bring beyond what's listed in the job description. \u003Cstrong>Only candidates in the US EST or CST time zones will be considered for this role.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>In this role, you will:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Become an Iterable product expert for our Premier customers.\u003C/li>\n\u003Cli>Provide top-tier customer service to delight them.\u003C/li>\n\u003Cli>Build and maintain strong customer relationships, driving successful business outcomes by understanding their use cases and architecture.\u003C/li>\n\u003Cli>Answer customer inquiries through email, live chat, Zendesk, and phone.\u003C/li>\n\u003Cli>Categorize and prioritize customer inquiries.\u003C/li>\n\u003Cli>Write and update support documentation.\u003C/li>\n\u003Cli>Escalate complex issues to Customer Success Managers and the Engineering team.\u003C/li>\n\u003Cli>Present support topics in customer meetings, such as Quarterly Business Reviews.\u003C/li>\n\u003Cli>Share your expertise across the Support team and other departments at Iterable.\u003C/li>\n\u003Cli>Lead projects to address technical or process gaps for yourself or the team.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Have a strong ability to build and nurture customer relationships.\u003C/li>\n\u003Cli>Have Experience with High-Priority Accounts and a strong track record of managing multiple complex customer issues while maintaining quality and timeliness in responses.\u003C/li>\n\u003Cli>Are skilled at working closely with teams like Engineering, Product, and Customer Success to troubleshoot, foresee, and prevent issues within customer organizations. They’ll also be a customer advocate, ensuring customer needs are prioritized.\u003C/li>\n\u003Cli>Can actively participate in recurring customer meetings, workshops, and occasional onsite visits, providing valuable insights and building stronger relationships with key accounts.\u003C/li>\n\u003Cli>Effectively use internal tools like Datadog Dashboards to analyze, monitor, and identify issues in real-time, contributing to faster problem-solving.\u003C/li>\n\u003Cli>Can solve highly technical problems and answer both product and technical questions related to Iterable and to its integration ecosystem.\u003C/li>\n\u003Cli>Are eager to teach new and existing customers about the platform.\u003C/li>\n\u003Cli>Are passionate about startups, software, and SaaS products.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Previous experience in a B2B technical support role at a SaaS company\u003C/li>\n\u003Cli>Experience with email, push or SMS platforms\u003C/li>\n\u003Cli>Experience with JIRA or Zendesk or similar tools\u003C/li>\n\u003Cli>Experience with Datadog or similar tools\u003C/li>\n\u003Cli>Familiarity with APIs, email infrastructure, DNS, HTML, CSS, and Javascript or JS Frameworks\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Community Impact Days\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $72,000 - $112,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!The Senior Technical Support Specialist role offers an exciting opportunity for individuals with a passion for learning, problem-solving, and technology. If you're enthusiastic about startups and tech, this position allows you to support customers while playing a key role in shaping their business use cases using the Iterable platform. Reporting to the Manager of Premier Support on the East Coast, you'll collaborate with cross-functional teams to grow both your technical and digital marketing skills in the SaaS space. You’ll join a leading support team, working closely with your manager to develop your career and goals while delivering exceptional service to customers.\nIn this role, you will partner with strategic accounts, acting as a proactive, strategic partner to help customers achieve success with their business goals. You’ll work cross-functionally, ensuring alignment and collaboration internally while providing clear, timely updates to customers. This includes fostering strong relationships, addressing concerns, and ensuring smooth operations across teams and customer interactions.\nAt Iterable, we value a growth mindset, and we encourage all applicants to apply, as we appreciate the diverse skills you bring beyond what's listed in the job description. Only candidates in the US EST or CST time zones will be considered for this role.\nIn this role, you will:\n\nBecome an Iterable product expert for our Premier customers.\nProvide top-tier customer service to delight them.\nBuild and maintain strong customer relationships, driving successful business outcomes by understanding their use cases and architecture.\nAnswer customer inquiries through email, live chat, Zendesk, and phone.\nCategorize and prioritize customer inquiries.\nWrite and update support documentation.\nEscalate complex issues to Customer Success Managers and the Engineering team.\nPresent support topics in customer meetings, such as Quarterly Business Reviews.\nShare your expertise across the Support team and other departments at Iterable.\nLead projects to address technical or process gaps for yourself or the team.\n\nWe are looking for people who:\n\nHave a strong ability to build and nurture customer relationships.\nHave Experience with High-Priority Accounts and a strong track record of managing multiple complex customer issues while maintaining quality and timeliness in responses.\nAre skilled at working closely with teams like Engineering, Product, and Customer Success to troubleshoot, foresee, and prevent issues within customer organizations. They’ll also be a customer advocate, ensuring customer needs are prioritized.\nCan actively participate in recurring customer meetings, workshops, and occasional onsite visits, providing valuable insights and building stronger relationships with key accounts.\nEffectively use internal tools like Datadog Dashboards to analyze, monitor, and identify issues in real-time, contributing to faster problem-solving.\nCan solve highly technical problems and answer both product and technical questions related to Iterable and to its integration ecosystem.\nAre eager to teach new and existing customers about the platform.\nAre passionate about startups, software, and SaaS products.\n\nBonus Points:\n\nPrevious experience in a B2B technical support role at a SaaS company\nExperience with email, push or SMS platforms\nExperience with JIRA or Zendesk or similar tools\nExperience with Datadog or similar tools\nFamiliarity with APIs, email infrastructure, DNS, HTML, CSS, and Javascript or JS Frameworks\n\nPerks & Benefits: \n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nCommunity Impact Days\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $72,000 - $112,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-06-24T16:09:31.000Z",{"jsonldValid":24,"jsonld":27},{"id":41,"slug":42,"title":43,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":44,"country":45,"remote":14,"employmentType":46,"department":35,"content_html":47,"content_text":48,"years":20,"createdAt":49,"updatedAtISO":50,"postedAtISO":51,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":52},"d16a52154654f30e36af8dd267fed437eab082bba79838575f2c543d5277b4fe","senior-business-systems-analyst-at-iterable-6fda4cd148","Senior Business Systems Analyst","REMOTE - US","- Us",[16],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>We are seeking a versatile Business Systems Analyst to bridge the gap between business needs and technological solutions. You’ll be the first hire under the Enterprise Application Management department within the IT organization. You won't just be documenting requirements; you will be evaluating business processes through a data-driven lens andworking with expert IT developers and administrators to drive to ensure our application portfolio operations are lean and scalable. \u003Cstrong>The ideal candidate understands that while AI and automation are powerful, they require expert management and human-centric design to deliver true value.\u003C/strong> One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>You will help manage and rationalize our company application portfolio, ensuring  IT has a better understanding of the portfolio at large. \u003C/li>\n\u003Cli>You'll have visibility into the technical vetting process for all incoming applications, helping us ensure that every addition to the Iterable portfolio is both purposeful and strategically sound. \u003C/li>\n\u003Cli>You will work with business unit technology leaders to develop capability mapping that helps us understand how our technology portfolio can better support business operations\u003C/li>\n\u003Cli>You will support Iterable’s vendor renewal and new vendor processes by representing IT from initial vendor selection to contract approval. \u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3–5 years of progressive experience in enterprise application portfolio management in a SaaS-heavy environment.\u003C/li>\n\u003Cli>Expertise in vendor lifecycle governance, ensuring seamless onboarding and secure, decommissioning of applications. \u003C/li>\n\u003Cli>Proven ability to drive software rationalization and capability mapping efforts.\u003C/li>\n\u003Cli>Demonstrated ability to work cross-functionally in a fast-moving, growing environment \u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nWe are seeking a versatile Business Systems Analyst to bridge the gap between business needs and technological solutions. You’ll be the first hire under the Enterprise Application Management department within the IT organization. You won't just be documenting requirements; you will be evaluating business processes through a data-driven lens andworking with expert IT developers and administrators to drive to ensure our application portfolio operations are lean and scalable. The ideal candidate understands that while AI and automation are powerful, they require expert management and human-centric design to deliver true value. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.\nHow you will make a difference:\n\nYou will help manage and rationalize our company application portfolio, ensuring  IT has a better understanding of the portfolio at large. \nYou'll have visibility into the technical vetting process for all incoming applications, helping us ensure that every addition to the Iterable portfolio is both purposeful and strategically sound. \nYou will work with business unit technology leaders to develop capability mapping that helps us understand how our technology portfolio can better support business operations\nYou will support Iterable’s vendor renewal and new vendor processes by representing IT from initial vendor selection to contract approval. \n\nWe are looking for people who have:\n\n3–5 years of progressive experience in enterprise application portfolio management in a SaaS-heavy environment.\nExpertise in vendor lifecycle governance, ensuring seamless onboarding and secure, decommissioning of applications. \nProven ability to drive software rationalization and capability mapping efforts.\nDemonstrated ability to work cross-functionally in a fast-moving, growing environment \nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1781623982000,"2026-06-16 17:33:55","2026-06-15T20:24:39.000Z",{"jsonldValid":24,"jsonld":27},{"id":54,"slug":55,"title":56,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":57,"country":58,"remote":14,"employmentType":59,"department":35,"content_html":60,"content_text":61,"years":20,"createdAt":62,"updatedAtISO":63,"postedAtISO":64,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":65},"b7b638e5b1681ab090d681355ce65d9dc14810e65b80642cfa049002dd72cfb6","technical-support-specialist-pst-at-iterable-29602d20cd","Technical Support Specialist - PST","REMOTE - US; San Francisco","United States",[16],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>The Technical Support Specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for tech and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot the Iterable platform, you will also be an integral part from conceptualization to execution of their business use cases using Iterable. Reporting to the Manager of Technical Support of our west coast team, you’ll work cross functionally with other teams in developing both your technical and digital marketing skills while being exposed to the digital SaaS space. You’ll be part of an industry leading support team working closely with your manager on developing your career and goals while still providing our customers an exceptional experience.\u003C/p>\n\u003Cp>One of our core values is growth mindset, and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. \u003Cstrong>Only candidates located in the PST time zone will be considered for this role.\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>In this role, you’ll get to:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Become an Iterable product expert.\u003C/li>\n\u003Cli>Answer customer questions over email, live chat, Zendesk and phone.\u003C/li>\n\u003Cli>Categorize customer inquiries.\u003C/li>\n\u003Cli>Write and update support articles.\u003C/li>\n\u003Cli>Escalate issues to Customer Success Managers and the Engineering team.\u003C/li>\n\u003Cli>Deliver excellent customer service to delight Iterable customers.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Demonstrated ability to solve highly technical problems\u003C/li>\n\u003Cli>Desire to teach new customers about the platform\u003C/li>\n\u003Cli>Ability to answer product and technical questions\u003C/li>\n\u003Cli>Passion for startups, software, and SaaS products\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Previous experience in a B2B technical support role at a SaaS company\u003C/li>\n\u003Cli>Experience with email, push or SMS platforms\u003C/li>\n\u003Cli>Experience with JIRA or Zendesk or similar tools\u003C/li>\n\u003Cli>Experience with Datadog/Grafana or similar tools\u003C/li>\n\u003Cli>Familiarity with APIs, email infrastructure, DNS, HTML, CSS, and Javascript or JS Frameworks\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits:\u003C/strong> \u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Community Impact Days\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $60,000 - $93,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!The Technical Support Specialist is a great opportunity for someone with an aptitude to learn, a love of problem-solving, and a passion for tech and startups. We believe in a strong, friendly culture. While not only helping customers troubleshoot the Iterable platform, you will also be an integral part from conceptualization to execution of their business use cases using Iterable. Reporting to the Manager of Technical Support of our west coast team, you’ll work cross functionally with other teams in developing both your technical and digital marketing skills while being exposed to the digital SaaS space. You’ll be part of an industry leading support team working closely with your manager on developing your career and goals while still providing our customers an exceptional experience.\nOne of our core values is growth mindset, and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. Only candidates located in the PST time zone will be considered for this role.\nIn this role, you’ll get to:\n\nBecome an Iterable product expert.\nAnswer customer questions over email, live chat, Zendesk and phone.\nCategorize customer inquiries.\nWrite and update support articles.\nEscalate issues to Customer Success Managers and the Engineering team.\nDeliver excellent customer service to delight Iterable customers.\n\nWe are looking for people who have:\n\nDemonstrated ability to solve highly technical problems\nDesire to teach new customers about the platform\nAbility to answer product and technical questions\nPassion for startups, software, and SaaS products\n\nBonus Points:\n\nPrevious experience in a B2B technical support role at a SaaS company\nExperience with email, push or SMS platforms\nExperience with JIRA or Zendesk or similar tools\nExperience with Datadog/Grafana or similar tools\nFamiliarity with APIs, email infrastructure, DNS, HTML, CSS, and Javascript or JS Frameworks\n\nPerks & Benefits: \n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nCommunity Impact Days\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $60,000 - $93,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1781170302000,"2026-06-11 11:32:44","2026-06-08T21:07:10.000Z",{"jsonldValid":24,"jsonld":27},{"id":67,"slug":68,"title":69,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":70,"department":35,"content_html":71,"content_text":72,"years":20,"createdAt":73,"updatedAtISO":74,"postedAtISO":75,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":76,"schema":77},"7c95e9b20e1abb675e5126dfbbec6cd4fc825b625e454c49d07ecf510c51e7cf","senior-manager-web-development-and-strategy-at-iterable-2b544b4f33","Senior Manager, Web Development & Strategy",[16],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>The Role\u003C/strong>\u003C/p>\n\u003Cp>As Senior Manager, Web Development & Strategy at Iterable, you will own the strategy, execution, and continuous optimization of iterable.com, our most important owned marketing asset. You’ll lead a cross-functional team of web developers, UX, production, and SEO/AEO. You will be responsible for setting the vision for a site that drives pipeline, ranks for the terms that matter, and delivers a best-in-class experience for every visitor.\u003C/p>\n\u003Cp>This leadership role merges sophisticated program management with high-level marketing strategy, stakeholder orchestration, and team guidance to execute high-impact initiatives. You will implement structural rigor, optimized workflows, and industry-leading standards across our global web organization.\u003C/p>\n\u003Cp>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/p>\n\u003Cp>Web Strategy & Roadmap\u003C/p>\n\u003Cul>\n\u003Cli>Own the iterable.com roadmap, balancing short-term conversion priorities with long-term site architecture and experience improvements\u003C/li>\n\u003Cli>Define and maintain a clear website strategy aligned to pipeline goals, organic growth targets, and brand standards\u003C/li>\n\u003Cli>Translate business objectives from marketing, sales, and product into web initiatives with clear scope, timelines, and success metrics\u003C/li>\n\u003Cli>Establish a test-and-learn culture with a structured experimentation roadmap to continuously improve conversion performance\u003C/li>\n\u003C/ul>\n\u003Cp>Team Leadership\u003C/p>\n\u003Cul>\n\u003Cli>Lead, mentor, and grow a cross-functional team spanning web development, UX/design, production, and SEO/AEO\u003C/li>\n\u003Cli>Set clear priorities, manage workload across the team, and remove blockers to keep execution moving\u003C/li>\n\u003Cli>Build a high-performing team culture that values craft, data-informed decisions, and rapid iteration\u003C/li>\n\u003Cli>Partner with recruiting and HR to grow the team as business needs evolve\u003C/li>\n\u003C/ul>\n\u003Cp>Conversion Rate Optimization\u003C/p>\n\u003Cul>\n\u003Cli>Own CRO strategy across the full site—from homepage to product pages to high-intent landing pages\u003C/li>\n\u003Cli>Design and run A/B and multivariate tests to improve key conversion metrics including MQL rate, demo requests, and free trial sign-ups\u003C/li>\n\u003Cli>Analyze visitor behavior, funnel drop-off, and engagement data to surface optimization opportunities\u003C/li>\n\u003Cli>Partner with demand generation to ensure campaign landing pages are built for performance and aligned to audience intent\u003C/li>\n\u003C/ul>\n\u003Cp>SEO & AEO\u003C/p>\n\u003Cul>\n\u003Cli>Oversee SEO strategy and ensure the team is executing against a roadmap that improves organic visibility for priority keywords\u003C/li>\n\u003Cli>Lead the evolution of Iterable’s answer engine optimization (AEO) strategy as AI-driven search continues to reshape how buyers find solutions\u003C/li>\n\u003Cli>Ensure technical SEO foundations are maintained across site migrations, redesigns, and new page launches\u003C/li>\n\u003Cli>Partner with content and product marketing to align SEO content strategy with pipeline and awareness goals\u003C/li>\n\u003C/ul>\n\u003Cp>Development & Technical Oversight\u003C/p>\n\u003Cul>\n\u003Cli>Oversee front-end and full-stack web development work, ensuring code quality, performance standards, and accessibility compliance\u003C/li>\n\u003Cli>Own site performance metrics including page speed, Core Web Vitals, and uptime, and drive continuous improvement\u003C/li>\n\u003Cli>Evaluate and manage the web technology stack, CMS, and third-party tools that power the site\u003C/li>\n\u003Cli>Ensure the site is built to scale—supporting rapid campaign launches, localization, and personalization requirements\u003C/li>\n\u003C/ul>\n\u003Cp>UX & Experience Quality\u003C/p>\n\u003Cul>\n\u003Cli>Champion a user-first approach to web design and information architecture across all site sections\u003C/li>\n\u003Cli>Oversee UX research and usability testing to inform design decisions and validate changes before launch\u003C/li>\n\u003Cli>Maintain consistent brand and experience standards across all web properties\u003C/li>\n\u003Cli>Ensure accessibility (WCAG compliance) is a non-negotiable part of every build and update\u003C/li>\n\u003C/ul>\n\u003Cp>Analytics & Reporting\u003C/p>\n\u003Cul>\n\u003Cli>Define and own the web analytics framework—ensuring clean data, accurate attribution, and actionable dashboards\u003C/li>\n\u003Cli>Report regularly to the marketing leadership team on site performance across pipeline contribution, organic traffic, conversion rates, and technical health\u003C/li>\n\u003Cli>Identify trends, anomalies, and opportunities in site data and translate them into prioritized action\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What We’re Looking For\u003C/strong>\u003C/p>\n\u003Cp>Experience & Background\u003C/p>\n\u003Cul>\n\u003Cli>7+ years of experience in web strategy, digital marketing, or web development, with at least 2–3 years in a team leadership role\u003C/li>\n\u003Cli>Proven track record of owning a B2B SaaS marketing website and driving measurable improvements in organic traffic and conversion\u003C/li>\n\u003Cli>Experience leading cross-functional web teams including developers, designers, and AEO/SEO specialists\u003C/li>\n\u003Cli>Deep familiarity with modern web technology stacks, CMS platforms (e.g., WordPress, Webflow, or similar), and front-end development practices\u003C/li>\n\u003Cli>Strong command of SEO fundamentals and hands-on experience evolving strategy in response to AI-driven search changes\u003C/li>\n\u003C/ul>\n\u003Cp>Skills & Competencies\u003C/p>\n\u003Cul>\n\u003Cli>Strong analytical skills with experience using tools like Google Analytics 4, Looker, Hotjar, or similar\u003C/li>\n\u003Cli>Solid understanding of CRO methodology, A/B testing platforms, and experimentation best practices\u003C/li>\n\u003Cli>Ability to communicate technical concepts clearly to non-technical marketing stakeholders\u003C/li>\n\u003Cli>Excellent project management skills with the ability to prioritize across a high-volume, fast-moving backlog\u003C/li>\n\u003Cli>Experience with web accessibility standards and performance optimization (Core Web Vitals, page speed)\u003C/li>\n\u003C/ul>\n\u003Cp>Personal Attributes\u003C/p>\n\u003Cul>\n\u003Cli>Strategic thinker who can zoom out to set vision and zoom in to review a pull request\u003C/li>\n\u003Cli>Data-driven and outcome-oriented—you measure everything and optimize relentlessly\u003C/li>\n\u003Cli>Strong leader who builds trust with their team and credibility with senior stakeholders\u003C/li>\n\u003Cli>Comfortable with ambiguity and able to build structure, process, and clarity where it doesn’t yet exist\u003C/li>\n\u003Cli>Collaborative and low-ego, energized by cross-functional work across marketing, product, and engineering\u003C/li>\n\u003C/ul>\n\u003Cp>Success Metrics\u003C/p>\n\u003Cul>\n\u003Cli>Organic traffic growth and keyword ranking improvements for priority terms\u003C/li>\n\u003Cli>Website conversion rates across key actions (demo requests, free trials, MQL rate)\u003C/li>\n\u003Cli>Pipeline sourced or influenced by web and organic channels\u003C/li>\n\u003Cli>Core Web Vitals scores and overall site performance benchmarks\u003C/li>\n\u003Cli>Experiment velocity and win rate across CRO testing program\u003C/li>\n\u003Cli>Team health, retention, and on-time delivery against web roadmap\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Paid parental leave\u003C/li>\n\u003Cli>Competitive salaries, meaningful equity, & 401(k) plan\u003C/li>\n\u003Cli>Medical, dental, vision, & life insurance\u003C/li>\n\u003Cli>Community Impact Days\u003C/li>\n\u003Cli>Fertility & Adoption Assistance\u003C/li>\n\u003Cli>Paid Sabbatical\u003C/li>\n\u003Cli>Flexible PTO\u003C/li>\n\u003Cli>Monthly Employee Wellness allowance \u003C/li>\n\u003Cli>Monthly Professional Development allowance \u003C/li>\n\u003Cli>Pre-tax commuter benefits\u003C/li>\n\u003Cli>Complete laptop workstation\u003C/li>\n\u003C/ul>\n\u003Cp>The US base salary range for this position at the start of employment is $148,000 - $220,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\u003C/p>\n\u003Cp>Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.\u003C/p>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!The Role\nAs Senior Manager, Web Development & Strategy at Iterable, you will own the strategy, execution, and continuous optimization of iterable.com, our most important owned marketing asset. You’ll lead a cross-functional team of web developers, UX, production, and SEO/AEO. You will be responsible for setting the vision for a site that drives pipeline, ranks for the terms that matter, and delivers a best-in-class experience for every visitor.\nThis leadership role merges sophisticated program management with high-level marketing strategy, stakeholder orchestration, and team guidance to execute high-impact initiatives. You will implement structural rigor, optimized workflows, and industry-leading standards across our global web organization.\nKey Responsibilities\nWeb Strategy & Roadmap\n\nOwn the iterable.com roadmap, balancing short-term conversion priorities with long-term site architecture and experience improvements\nDefine and maintain a clear website strategy aligned to pipeline goals, organic growth targets, and brand standards\nTranslate business objectives from marketing, sales, and product into web initiatives with clear scope, timelines, and success metrics\nEstablish a test-and-learn culture with a structured experimentation roadmap to continuously improve conversion performance\n\nTeam Leadership\n\nLead, mentor, and grow a cross-functional team spanning web development, UX/design, production, and SEO/AEO\nSet clear priorities, manage workload across the team, and remove blockers to keep execution moving\nBuild a high-performing team culture that values craft, data-informed decisions, and rapid iteration\nPartner with recruiting and HR to grow the team as business needs evolve\n\nConversion Rate Optimization\n\nOwn CRO strategy across the full site—from homepage to product pages to high-intent landing pages\nDesign and run A/B and multivariate tests to improve key conversion metrics including MQL rate, demo requests, and free trial sign-ups\nAnalyze visitor behavior, funnel drop-off, and engagement data to surface optimization opportunities\nPartner with demand generation to ensure campaign landing pages are built for performance and aligned to audience intent\n\nSEO & AEO\n\nOversee SEO strategy and ensure the team is executing against a roadmap that improves organic visibility for priority keywords\nLead the evolution of Iterable’s answer engine optimization (AEO) strategy as AI-driven search continues to reshape how buyers find solutions\nEnsure technical SEO foundations are maintained across site migrations, redesigns, and new page launches\nPartner with content and product marketing to align SEO content strategy with pipeline and awareness goals\n\nDevelopment & Technical Oversight\n\nOversee front-end and full-stack web development work, ensuring code quality, performance standards, and accessibility compliance\nOwn site performance metrics including page speed, Core Web Vitals, and uptime, and drive continuous improvement\nEvaluate and manage the web technology stack, CMS, and third-party tools that power the site\nEnsure the site is built to scale—supporting rapid campaign launches, localization, and personalization requirements\n\nUX & Experience Quality\n\nChampion a user-first approach to web design and information architecture across all site sections\nOversee UX research and usability testing to inform design decisions and validate changes before launch\nMaintain consistent brand and experience standards across all web properties\nEnsure accessibility (WCAG compliance) is a non-negotiable part of every build and update\n\nAnalytics & Reporting\n\nDefine and own the web analytics framework—ensuring clean data, accurate attribution, and actionable dashboards\nReport regularly to the marketing leadership team on site performance across pipeline contribution, organic traffic, conversion rates, and technical health\nIdentify trends, anomalies, and opportunities in site data and translate them into prioritized action\n\nWhat We’re Looking For\nExperience & Background\n\n7+ years of experience in web strategy, digital marketing, or web development, with at least 2–3 years in a team leadership role\nProven track record of owning a B2B SaaS marketing website and driving measurable improvements in organic traffic and conversion\nExperience leading cross-functional web teams including developers, designers, and AEO/SEO specialists\nDeep familiarity with modern web technology stacks, CMS platforms (e.g., WordPress, Webflow, or similar), and front-end development practices\nStrong command of SEO fundamentals and hands-on experience evolving strategy in response to AI-driven search changes\n\nSkills & Competencies\n\nStrong analytical skills with experience using tools like Google Analytics 4, Looker, Hotjar, or similar\nSolid understanding of CRO methodology, A/B testing platforms, and experimentation best practices\nAbility to communicate technical concepts clearly to non-technical marketing stakeholders\nExcellent project management skills with the ability to prioritize across a high-volume, fast-moving backlog\nExperience with web accessibility standards and performance optimization (Core Web Vitals, page speed)\n\nPersonal Attributes\n\nStrategic thinker who can zoom out to set vision and zoom in to review a pull request\nData-driven and outcome-oriented—you measure everything and optimize relentlessly\nStrong leader who builds trust with their team and credibility with senior stakeholders\nComfortable with ambiguity and able to build structure, process, and clarity where it doesn’t yet exist\nCollaborative and low-ego, energized by cross-functional work across marketing, product, and engineering\n\nSuccess Metrics\n\nOrganic traffic growth and keyword ranking improvements for priority terms\nWebsite conversion rates across key actions (demo requests, free trials, MQL rate)\nPipeline sourced or influenced by web and organic channels\nCore Web Vitals scores and overall site performance benchmarks\nExperiment velocity and win rate across CRO testing program\nTeam health, retention, and on-time delivery against web roadmap\n\nPerks & Benefits\n\nPaid parental leave\nCompetitive salaries, meaningful equity, & 401(k) plan\nMedical, dental, vision, & life insurance\nCommunity Impact Days\nFertility & Adoption Assistance\nPaid Sabbatical\nFlexible PTO\nMonthly Employee Wellness allowance \nMonthly Professional Development allowance \nPre-tax commuter benefits\nComplete laptop workstation\n\nThe US base salary range for this position at the start of employment is $148,000 - $220,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.\nPlease note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.Recruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1780543838000,"2026-06-04 05:32:33","2026-06-02T20:59:39.000Z","GEL",{"jsonldValid":24,"jsonld":27},{"id":79,"slug":80,"title":81,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":82,"country":83,"remote":24,"employmentType":84,"department":85,"content_html":86,"content_text":87,"years":20,"createdAt":88,"updatedAtISO":89,"postedAtISO":90,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":91,"schema":92},"0ecaaabbace9795585a26b223240a89f1d93044940624c7edd3f37246673190a","mobile-engineer-react-native-at-iterable-f04bd18520","Mobile Engineer (React Native)","Hybrid - Lisbon","Portugal",[16],"Engineering","\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Ch3>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/h3>\n\u003Cp>As a Mobile Software Engineer II at Iterable, you'll complete smaller mobile features and projects autonomously, with regular oversight on new problems or undefined architectural challenges. You will prioritize mobile development activities with limited guidance while understanding how your tasks contribute to the team's SDK and mobile application goals. You will proactively seek guidance from team members or managers when an answer is not known, form opinions while seeking input from a diverse group of team members, and learn to proactively anticipate small mobile-specific roadblocks (such as App Store guidelines or OS-level updates) to accomplish tasks.\u003C/p>\n\u003Ch3>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Complete assigned mobile tasks and feature implementations that are comprehensive, well-tested, and thought out.\u003C/li>\n\u003Cli>Proactively collaborate with cross-functional team members to find the best solutions for cross-platform and native performance.\u003C/li>\n\u003Cli>Form opinions while seeking input from a diverse group of team members on how to solve complex mobile architecture and state-management problems.\u003C/li>\n\u003Cli>Recommend solutions to enhance existing mobile processes, CI/CD pipelines, and understand resources available to overcome unforeseen technical debt.\u003C/li>\n\u003Cli>Learn to proactively anticipate minor roadblocks to completing tasks and leverage knowledge of App Store ecosystem processes to navigate them successfully.\u003C/li>\n\u003Cli>Learn to manage expectations and accurately gauge the effort required to achieve mobile objectives.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>3+ years of relevant mobile software development experience.\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Strong proficiency in React Native and JavaScript/TypeScript\u003C/strong>, with experience building, shipping, and maintaining production-ready mobile applications.\u003C/li>\n\u003Cli>\u003Cstrong>Solid native iOS development experience\u003C/strong> using \u003Cstrong>Swift \u003C/strong>with a deep understanding of iOS frameworks, Apple design principles, and interface guidelines.\u003C/li>\n\u003Cli>Experience bridges native iOS modules with React Native.\u003C/li>\n\u003Cli>Familiarity with mobile application state management (e.g., Redux, Context API) and mobile performance optimization (memory leaks, CPU usage, fluid UI rendering)\u003C/li>\n\u003Cli>Fluency in English (verbal and written).\u003C/li>\n\u003Cli>Legally authorized to work in the EU.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Bonus Points\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Experience developing or maintaining Mobile SDKs.\u003C/li>\n\u003Cli>Experience with automated mobile testing frameworks (e.g., Detox, Espresso, XCTest).\u003C/li>\n\u003Cli>Experience managing app store deployment pipelines (App Store Connect, TestFlight).\u003C/li>\n\u003Cli>Worked in a company with a strong US presence.\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Perks & Benefits:\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Competitive salaries & meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Paid Sabbatical (after 4 years tenure)\u003C/li>\n\u003Cli>Initial laptop workstation setup\u003C/li>\n\u003Cli>Teleworking Allowance\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nAs a Mobile Software Engineer II at Iterable, you'll complete smaller mobile features and projects autonomously, with regular oversight on new problems or undefined architectural challenges. You will prioritize mobile development activities with limited guidance while understanding how your tasks contribute to the team's SDK and mobile application goals. You will proactively seek guidance from team members or managers when an answer is not known, form opinions while seeking input from a diverse group of team members, and learn to proactively anticipate small mobile-specific roadblocks (such as App Store guidelines or OS-level updates) to accomplish tasks.\nHow you will make a difference:\n\nComplete assigned mobile tasks and feature implementations that are comprehensive, well-tested, and thought out.\nProactively collaborate with cross-functional team members to find the best solutions for cross-platform and native performance.\nForm opinions while seeking input from a diverse group of team members on how to solve complex mobile architecture and state-management problems.\nRecommend solutions to enhance existing mobile processes, CI/CD pipelines, and understand resources available to overcome unforeseen technical debt.\nLearn to proactively anticipate minor roadblocks to completing tasks and leverage knowledge of App Store ecosystem processes to navigate them successfully.\nLearn to manage expectations and accurately gauge the effort required to achieve mobile objectives.\n\nWe are looking for people who have:\n\n3+ years of relevant mobile software development experience.\nStrong proficiency in React Native and JavaScript/TypeScript, with experience building, shipping, and maintaining production-ready mobile applications.\nSolid native iOS development experience using Swift with a deep understanding of iOS frameworks, Apple design principles, and interface guidelines.\nExperience bridges native iOS modules with React Native.\nFamiliarity with mobile application state management (e.g., Redux, Context API) and mobile performance optimization (memory leaks, CPU usage, fluid UI rendering)\nFluency in English (verbal and written).\nLegally authorized to work in the EU.\n\nBonus Points\n\nExperience developing or maintaining Mobile SDKs.\nExperience with automated mobile testing frameworks (e.g., Detox, Espresso, XCTest).\nExperience managing app store deployment pipelines (App Store Connect, TestFlight).\nWorked in a company with a strong US presence.\n\nPerks & Benefits:\n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nBalance Days (additional paid holidays)\nPaid Annual Leave (22 days)\nPaid Sabbatical (after 4 years tenure)\nInitial laptop workstation setup\nTeleworking Allowance\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.",1780068008000,"2026-05-29 17:20:36","2026-05-27T15:08:46.000Z","EUR",{"jsonldValid":24,"jsonld":27},{"id":94,"slug":95,"title":96,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":82,"country":83,"remote":24,"employmentType":97,"department":85,"content_html":98,"content_text":99,"years":20,"createdAt":88,"updatedAtISO":89,"postedAtISO":100,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":91,"schema":101},"65cf6e5ad74fece72d23263b00a11b46ec19f2f29eda35daeb238b5d0f8cbe3f","software-engineer-at-iterable-80892b7535","Software Engineer",[16],"\u003Cp>Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\u003C/p>\n\u003Cp>Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\u003C/p>\n\u003Cp>With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!\u003C/p>\u003Cp>\u003Cstrong>How you will make an impact:\u003C/strong>\u003C/p>\n\u003Cp>As a \u003Cstrong>Software Engineer I\u003C/strong> at Iterable, you'll complete smaller projects autonomously, with regular oversight on new problems or undefined projects. You will prioritize activities with limited guidance while understanding how your tasks contribute to the team's project goals. You will proactively seek guidance from team members or managers when an answer is not known, form opinions while seeking input from a diverse group of team members, and learn to proactively anticipate small roadblocks to accomplishing tasks.\u003C/p>\n\u003Cp>\u003Cstrong>How you will make a difference:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Complete assigned tasks that are comprehensive and thought out.\u003C/li>\n\u003Cli>Proactively collaborate with team members to find the best solutions.\u003C/li>\n\u003Cli>Form opinions while seeking input from a diverse group of team members on how to solve a problem.\u003C/li>\n\u003Cli>Recommend solutions to enhance existing processes and identify resources to address unforeseen issues.\u003C/li>\n\u003Cli>Learn to proactively anticipate minor roadblocks to accomplishing tasks and to use knowledge of business unit processes to navigate them.\u003C/li>\n\u003Cli>Learn to manage expectations and accurately gauge the effort needed to accomplish objectives.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>We are looking for people who have:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>1-3 years of relevant software development experience.\u003C/li>\n\u003Cli>Familiarity with building scalable web applications.\u003C/li>\n\u003Cli>Proficiency in at least one modern programming language (ideally Scala, and/or Kotlin, and/or Java).\u003C/li>\n\u003Cli>Exposure to Elasticsearch and/or other relevant technologies like Postgres.\u003C/li>\n\u003Cli>Desire to work in a highly remote/distributed but collaborative environment. \u003C/li>\n\u003Cli>Willingness to take on-call responsibilities.\u003C/li>\n\u003Cli>Fluency in English (verbal and written).\u003C/li>\n\u003Cli>Legally authorized to work in the EU.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Our Technology Stack:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Programming Language: Scala\u003C/li>\n\u003Cli>Databases: Elasticsearch, Postgres, Redis, CRDB\u003C/li>\n\u003Cli>Infrastructure: Pulsar, Kafka, AWS\u003C/li>\n\u003Cli>Other Relevant Technologies: Docker / Kubernetes, React\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Bonus Points\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience with End-to-End, Integration, and Performance testing\u003C/li>\n\u003Cli>Exposure to enterprise systems\u003C/li>\n\u003Cli>Worked in a company with a strong US presence\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Perks & Benefits: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Competitive salaries & meaningful equity\u003C/li>\n\u003Cli>Private Medical Insurance\u003C/li>\n\u003Cli>Life/Risk Assurance\u003C/li>\n\u003Cli>Meal Allowance: 8.55€ per day\u003C/li>\n\u003Cli>Balance Days (additional paid holidays)\u003C/li>\n\u003Cli>Paid Annual Leave (22 days)\u003C/li>\n\u003Cli>Paid Sabbatical (after 4 years tenure)\u003C/li>\n\u003Cli>Initial laptop workstation setup\u003C/li>\n\u003Cli>Teleworking Allowance\u003C/li>\n\u003C/ul>\u003Cp>\u003Cstrong>Recruitment Disclaimer:\u003C/strong>\u003C/p>\n\u003Cp>Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\u003C/p>\n\u003Cul>\n\u003Cli>Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\u003C/li>\n\u003Cli>Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\u003C/li>\n\u003Cli>Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\u003C/li>\n\u003C/ul>\n\u003Cp>You may see all job vacancies on our official Iterable channels:\u003C/p>\n\u003Cul>\n\u003Cli>Official Iterable website, Careers page: https://iterable.com/careers/\u003C/li>\n\u003Cli>Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\u003C/li>\n\u003C/ul>\n\u003Cp>Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at \u003Cstrong>talent-ops@iterable.com \u003C/strong>upon receiving a suspicious job offer.\u003C/p>\n\u003Cp>Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.\u003Cbr>\u003Cbr>Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.\u003C/p>","Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.\nOur success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.\nWith a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!How you will make an impact:\nAs a Software Engineer I at Iterable, you'll complete smaller projects autonomously, with regular oversight on new problems or undefined projects. You will prioritize activities with limited guidance while understanding how your tasks contribute to the team's project goals. You will proactively seek guidance from team members or managers when an answer is not known, form opinions while seeking input from a diverse group of team members, and learn to proactively anticipate small roadblocks to accomplishing tasks.\nHow you will make a difference:\n\nComplete assigned tasks that are comprehensive and thought out.\nProactively collaborate with team members to find the best solutions.\nForm opinions while seeking input from a diverse group of team members on how to solve a problem.\nRecommend solutions to enhance existing processes and identify resources to address unforeseen issues.\nLearn to proactively anticipate minor roadblocks to accomplishing tasks and to use knowledge of business unit processes to navigate them.\nLearn to manage expectations and accurately gauge the effort needed to accomplish objectives.\n\nWe are looking for people who have:\n\n1-3 years of relevant software development experience.\nFamiliarity with building scalable web applications.\nProficiency in at least one modern programming language (ideally Scala, and/or Kotlin, and/or Java).\nExposure to Elasticsearch and/or other relevant technologies like Postgres.\nDesire to work in a highly remote/distributed but collaborative environment. \nWillingness to take on-call responsibilities.\nFluency in English (verbal and written).\nLegally authorized to work in the EU.\n\nOur Technology Stack:\n\nProgramming Language: Scala\nDatabases: Elasticsearch, Postgres, Redis, CRDB\nInfrastructure: Pulsar, Kafka, AWS\nOther Relevant Technologies: Docker / Kubernetes, React\n\nBonus Points\n\nExperience with End-to-End, Integration, and Performance testing\nExposure to enterprise systems\nWorked in a company with a strong US presence\n\nPerks & Benefits: \n\nCompetitive salaries & meaningful equity\nPrivate Medical Insurance\nLife/Risk Assurance\nMeal Allowance: 8.55€ per day\nBalance Days (additional paid holidays)\nPaid Annual Leave (22 days)\nPaid Sabbatical (after 4 years tenure)\nInitial laptop workstation setup\nTeleworking Allowance\nRecruitment Disclaimer:\nPlease be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:\n\nSend job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.\nRequest money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).\nRequest or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.\n\nYou may see all job vacancies on our official Iterable channels:\n\nOfficial Iterable website, Careers page: https://iterable.com/careers/\nOfficial LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/\n\nIterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.\nCriminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.","2026-05-28T09:16:14.000Z",{"jsonldValid":24,"jsonld":27},1782549738673]