[{"data":1,"prerenderedAt":116},["ShallowReactive",2],{"$fkh6Feq_AaO_O6PCSa5zgx4gxbqAZ7xEn6K265OHYkzc":3,"$fYKseqaA5kTwHm9ai7ymOUCzR0ydHcZCACsV32HDwYrs":29},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":14,"salaryMin":24,"salaryMax":25,"currency":26,"schema":27},"5b9f6412c44cc59246dcb491b5ee9b6c58fda37e240c2d75e42a12a6c36df416","sr-dir-marketing-technology-systems-at-medline-industries-lp-306de5376e","Sr Dir Marketing Technology Systems","Medline Industries, LP","https://logo.clearbit.com/medline.com","Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.","Medical Equipment Manufacturing","Northbrook","United States",false,[16],"Full-time","Other","\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p>The Senior Director of Marketing Technology Systems is responsible for owning the enterprise marketing technology ecosystem as a set of core business platforms. This role ensures marketing technologies are architected, integrated, secure, and operated as reliable enterprise systems that scale with business strategy.\u003Cbr>The role partners closely with Marketing, Ecommerce, Data & Analytics, Sales, and Enterprise Architecture functions.  Success is measured by platform reliability, extensibility, adoption, and the speed at which the business can safely execute its customer and growth strategies.\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Cp>\u003Cb>MAJOR RESPONSIBILITIES:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Platform Ownership & Strategy\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own the end‑to‑end lifecycle of marketing technology platforms, from strategy and roadmap through delivery, operations, and optimization.\u003C/li>\u003Cli>Translate business and customer strategy into a cohesive MarTech platform roadmap, aligned with enterprise architecture standards and IT strategy.\u003C/li>\u003Cli>Ensure that the strategy spans the entire supply chain of modern marketing, from data and asset collection, organization and management, to automated marketing experience delivery (on- and off-site) to behavioral data capture and analysis.\u003C/li>\u003Cli>Treat MarTech as a product portfolio, prioritizing investments based on business value, scalability, and long‑term sustainability.\u003C/li>\u003Cli>Serve as the primary IT point of accountability for Marketing Technology with executive business stakeholders.\u003C/li>\u003Cli>Ensure that AI is leveraged purposefully throughout the strategy to accelerate speed-to-value and drive efficiency and outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Architecture & Integration\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partner with Enterprise Architecture to create reference architectures, data pipelines, and integration standards, and data objects.\u003C/li>\u003Cli>Ensure interoperability across the sales and marketing technology ecosystem, including Medline.com, CRM, CDP, marketing automation, personalization, analytics, and consent platforms.\u003C/li>\u003Cli>Ensure seamless and resilient integrations across customer, product, order, and behavioral data sources, our content assets/DAM, and our experience delivery capabilities.\u003C/li>\u003Cli>Ensure partnership with Enterprise AI initiative owners to leverage AI as effectively as possible to drive best-of-breed outcomes.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Delivery & Operations\u003C/b>\u003C/p>\u003Cul>\u003Cli>Establish clear delivery models for platform enhancements, integrations, and major initiatives.\u003C/li>\u003Cli>Ensure platforms meet enterprise expectations for availability, performance, security, and resiliency.\u003C/li>\u003Cli>Embed operational discipline including incident management, change management, and release governance.\u003C/li>\u003Cli>Own platform SLAs, technical debt management, and lifecycle planning.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Governance & Enablement\u003C/b>\u003C/p>\u003Cul>\u003Cli>Define governance models that balance control with enablement, allowing Marketing teams to move quickly within guardrails.\u003C/li>\u003Cli>Establish standards for configuration, customization, data usage, access controls, and vendor solutions.\u003C/li>\u003Cli>Enable self‑service and reuse through shared components, documentation, and enablement frameworks.\u003C/li>\u003Cli>Partner with Security, Legal, and Compliance to ensure platforms meet privacy, consent, and regulatory requirements.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Data, Analytics & Emerging Capabilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Partner with Data & Analytics teams to ensure marketing platforms leverage trusted, enterprise-grade data.\u003C/li>\u003Cli>Enable closed‑loop measurement by ensuring data flows support consistent analytics and reporting.\u003C/li>\u003Cli>Advance AI usage by integrating enterprise AI services into marketing platforms in a governed, scalable way.\u003C/li>\u003Cli>Ensure new capabilities are production‑ready, supportable, and aligned with IT standards.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Financial & Vendor Management\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own budgeting, forecasting, and cost optimization for the MarTech portfolio.\u003C/li>\u003Cli>Lead vendor selection, contract negotiations, and performance management.\u003C/li>\u003Cli>Drive tool rationalization and ensure ROI is measured at the platform level, not just feature adoption.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>MINIMUM JOB REQUIREMENTS:\u003C/b>\u003C/p>\u003Cp>\u003Cb>Education \u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field or equivalent experience.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Certification / Licensure\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proven track record owning customer facing platforms as enterprise systems (MarTech, CRM, digital, or data platforms).\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Work Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>12+ years of experience in enterprise IT, platform engineering, or large‑scale business systems leadership.\u003C/li>\u003Cli>5+ years leading managers and senior technical leaders in complex environments.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Knowledge / Skills / Abilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Strong experience with system integration, data architecture, and platform modernization.\u003C/li>\u003Cli>Ability to partner deeply with business leaders while retaining clear IT accountability.\u003C/li>\u003C/ul>\u003Ch1>PREFERRED JOB REQUIREMENTS\u003C/h1>\u003Cp>\u003Cb>Education \u003C/b>\u003C/p>\u003Cul>\u003Cli>Advanced degree in related field.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Certification / Licensure\u003C/b>\u003C/p>\u003Cul>\u003Cli>Familiarity with CDPs, CRM platforms, marketing automation systems, and consent/privacy tooling.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Knowledge / Skills / Abilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Experience integrating AI or advanced analytics into production platforms.\u003C/li>\u003Cli>Background in large, highly matrixed enterprises.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>\u003Cu>DISCLAIMER\u003C/u>\u003C/b>\u003C/p>\u003Cp>\u003Ci>All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.\u003C/i>\u003C/p>\u003Cp>\u003Ci>This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).\u003C/i>\u003C/p>\u003Cp>\u003Ci>This document does not create an employment contract, implied or otherwise, other than an \"at will\" employment relationship.\u003C/i>\u003C/p>\u003Cp>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.\u003C/p>\u003Cp>The anticipated salary range for this position:\u003C/p>$203,000.00 - $305,000.00 Annual\u003Cp>The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.\u003C/p>\u003Cp>Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.\u003C/p>\u003Cp>We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.\u003C/p>\u003Cp>Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.\u003C/p>","Job SummaryThe Senior Director of Marketing Technology Systems is responsible for owning the enterprise marketing technology ecosystem as a set of core business platforms. This role ensures marketing technologies are architected, integrated, secure, and operated as reliable enterprise systems that scale with business strategy.The role partners closely with Marketing, Ecommerce, Data & Analytics, Sales, and Enterprise Architecture functions.  Success is measured by platform reliability, extensibility, adoption, and the speed at which the business can safely execute its customer and growth strategies.Job DescriptionMAJOR RESPONSIBILITIES:Platform Ownership & StrategyOwn the end‑to‑end lifecycle of marketing technology platforms, from strategy and roadmap through delivery, operations, and optimization.Translate business and customer strategy into a cohesive MarTech platform roadmap, aligned with enterprise architecture standards and IT strategy.Ensure that the strategy spans the entire supply chain of modern marketing, from data and asset collection, organization and management, to automated marketing experience delivery (on- and off-site) to behavioral data capture and analysis.Treat MarTech as a product portfolio, prioritizing investments based on business value, scalability, and long‑term sustainability.Serve as the primary IT point of accountability for Marketing Technology with executive business stakeholders.Ensure that AI is leveraged purposefully throughout the strategy to accelerate speed-to-value and drive efficiency and outcomes.Architecture & IntegrationPartner with Enterprise Architecture to create reference architectures, data pipelines, and integration standards, and data objects.Ensure interoperability across the sales and marketing technology ecosystem, including Medline.com, CRM, CDP, marketing automation, personalization, analytics, and consent platforms.Ensure seamless and resilient integrations across customer, product, order, and behavioral data sources, our content assets/DAM, and our experience delivery capabilities.Ensure partnership with Enterprise AI initiative owners to leverage AI as effectively as possible to drive best-of-breed outcomes.Delivery & OperationsEstablish clear delivery models for platform enhancements, integrations, and major initiatives.Ensure platforms meet enterprise expectations for availability, performance, security, and resiliency.Embed operational discipline including incident management, change management, and release governance.Own platform SLAs, technical debt management, and lifecycle planning.Governance & EnablementDefine governance models that balance control with enablement, allowing Marketing teams to move quickly within guardrails.Establish standards for configuration, customization, data usage, access controls, and vendor solutions.Enable self‑service and reuse through shared components, documentation, and enablement frameworks.Partner with Security, Legal, and Compliance to ensure platforms meet privacy, consent, and regulatory requirements.Data, Analytics & Emerging CapabilitiesPartner with Data & Analytics teams to ensure marketing platforms leverage trusted, enterprise-grade data.Enable closed‑loop measurement by ensuring data flows support consistent analytics and reporting.Advance AI usage by integrating enterprise AI services into marketing platforms in a governed, scalable way.Ensure new capabilities are production‑ready, supportable, and aligned with IT standards.Financial & Vendor ManagementOwn budgeting, forecasting, and cost optimization for the MarTech portfolio.Lead vendor selection, contract negotiations, and performance management.Drive tool rationalization and ensure ROI is measured at the platform level, not just feature adoption.MINIMUM JOB REQUIREMENTS:Education Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field or equivalent experience.Certification / LicensureProven track record owning customer facing platforms as enterprise systems (MarTech, CRM, digital, or data platforms).Work Experience12+ years of experience in enterprise IT, platform engineering, or large‑scale business systems leadership.5+ years leading managers and senior technical leaders in complex environments.Knowledge / Skills / AbilitiesStrong experience with system integration, data architecture, and platform modernization.Ability to partner deeply with business leaders while retaining clear IT accountability.PREFERRED JOB REQUIREMENTSEducation Advanced degree in related field.Certification / LicensureFamiliarity with CDPs, CRM platforms, marketing automation systems, and consent/privacy tooling.Knowledge / Skills / AbilitiesExperience integrating AI or advanced analytics into production platforms.Background in large, highly matrixed enterprises.DISCLAIMERAll duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).This document does not create an employment contract, implied or otherwise, other than an \"at will\" employment relationship.Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.The anticipated salary range for this position:$203,000.00 - $305,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.",0,1782293114000,"2026-06-24 11:26:21","2026-06-24T09:26:21.000Z",203000,305000,"USD",{"jsonldValid":14,"jsonld":28},"",{"jobs":30},[31,46,63,78,97,106],{"id":32,"slug":33,"title":34,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":35,"country":13,"remote":14,"employmentType":36,"department":37,"content_html":38,"content_text":39,"years":20,"createdAt":40,"updatedAtISO":41,"postedAtISO":42,"hasSalary":14,"salaryMin":43,"salaryMax":44,"currency":26,"schema":45},"efd6e6e4a99e2f2dd66607d45445c724605398eb717d6e70aa851351838e8485","sr-dir-business-insights-and-marketing-analytics-at-medline-industries-lp-bfa750ea29","Sr Dir Business Insights & Marketing Analytics","Northfield",[16],"Data","\u003Cp>\u003Cb>Job Summary\u003C/b>\u003C/p>Lead our enterprise-wide team that supports brand equity measurement, market sizing, competitive intelligence, customer behavior analytics, and marketing attribution. Responsible for translating complex data into actionable insights that drive business impact and growth while creating the systems that the enterprise needs for ongoing, proactive service to internal business teams.\u003Cp>\u003Cb>Job Description\u003C/b>\u003C/p>\u003Ch1>MAJOR RESPONSIBILITIES\u003C/h1>\u003Cp>\u003Cb>Data Strategy & Governance\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own and evolve Medline’s enterprise marketing data ecosystem, integrating internal sources (e.g., Medline customer experience behavior across our digital and other experiences, campaign performance, CRM, brand equity surveys) with external platforms (e.g., Clarivate, Acuity) to enable holistic, insight-driven decision-making.\u003C/li>\u003Cli>Design and lead a robust marketing data governance framework that ensures data consistency, quality, security, and accessibility across all analytics systems and stakeholder groups.\u003C/li>\u003Cli>Establish clear standards and processes for data stewardship, taxonomy, and reporting to support scalable analytics and cross-functional collaboration.\u003C/li>\u003Cli>Own vendor relationships with data providers (and consultants as needed) and identify and translate business needs/opportunities to changes or additions to the vendor-provided data ecosystem meet those needs/opportunities\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Market Intelligence & Sizing\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own and lead the development and refinement of TAM/SAM models in close collaboration with strategy, product, and finance teams to inform ongoing market prioritization, investment decisions, long-term planning, and enterprise understanding.\u003C/li>\u003Cli>Build and oversee a comprehensive competitive intelligence program that synthesizes data from platforms like Clarivate and Acuity, enabling proactive insights systemically into market dynamics, emerging trends, and competitor positioning.\u003C/li>\u003Cli>Translate market insights into actionable strategies that support product innovation, go-to-market planning, and executive decision-making.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Marketing Attribution & Performance Analytics\u003C/b>\u003C/p>\u003Cul>\u003Cli>Design and implement advanced attribution models across digital, eCommerce, sales, and brand channels to accurately measure campaign impact and customer journey effectiveness.\u003C/li>\u003Cli>Partner with digital, corporate communications, product & sales marketing teams to optimize performance, uncover growth opportunities, and drive data-informed decision-making.\u003C/li>\u003Cli>Develop and drive adoption for scalable reporting frameworks and dashboards that provide clear visibility into marketing ROI, channel efficiency, and audience engagement.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Customer Intelligence and Segmentation\u003C/b>\u003C/p>\u003Cul>\u003Cli>Own and define customer intelligence and segmentation to enable understanding of meaningful customer groups, their behaviors, and opportunities to do more business with Medline.\u003C/li>\u003Cli>Establish ways (always on) to bring customer intelligence segmentation to planning, executions, retrospective analysis, and to use insights to drive relevance for customers.\u003C/li>\u003Cli>Define and execute ways to couple this intelligence with more qualitative insights captured in other areas of the business to drive a holistic understanding of our customers for Medline businesses and employees.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Cross-Functional Collaboration\u003C/b>\u003C/p>\u003Cul>\u003Cli>Serve as a strategic thought partner to product divisions, finance, IR, M&A, and all marketing functions (digital & eCommerce, product & sales marketing, brand strategy & creative services, sales training, and corporate communications) to ensure data-driven alignment across initiatives.\u003C/li>\u003Cli>Translate complex data and insights into clear, actionable business recommendations.\u003C/li>\u003Cli>Foster a culture of collaboration and shared accountability by integrating KPIs and analytics into planning cycles, performance reviews, and strategic discussions across the organization.\u003C/li>\u003Cli>Serve as the “go-to” expert for enterprise business intelligence.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Leadership & Influence\u003C/b>\u003C/p>\u003Cul>\u003Cli>Build, lead, and inspire a high-performing business intelligence and analytics team, fostering a culture of innovation, accountability, and continuous learning.\u003C/li>\u003Cli>Present insights and recommendations to executive leadership, influencing strategic decisions across marketing, sales, and the divisions.\u003C/li>\u003Cli>Champion a data-driven mindset across the organization and act as the thought leader for enterprise business intelligence, staying ahead of industry trends and elevating Medline’s capabilities in data strategy, measurement, market and customer understanding, and performance optimization.\u003C/li>\u003C/ul>\u003Cp>\u003Cbr> \u003C/p>\u003Ch1>MINIMUM JOB REQUIREMENTS\u003C/h1>\u003Cp>\u003Cb>Education \u003C/b>\u003C/p>\u003Cul>\u003Cli>Bachelor’s degree in Business, Marketing, Data Science, or related field.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Certification / Licensure\u003C/b>\u003C/p>\u003Cul>\u003Cli>None required.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Work Experience\u003C/b>\u003C/p>\u003Cul>\u003Cli>At least 8+ years of experience in marketing analytics, business intelligence, or strategy roles.\u003C/li>\u003C/ul>\u003Cp>\u003Cb>Knowledge / Skills / Abilities\u003C/b>\u003C/p>\u003Cul>\u003Cli>Proven success in leading cross-functional intelligence/analytics initiatives in large, complex organizations.\u003C/li>\u003Cli>Proven success in creating systems to proactively support businesses in ongoing ways (well beyond delivering on requests)\u003C/li>\u003Cli>Expertise in data visualization, modeling, and tools (SQL, Informatica, Tableau, Power BI, Python/R, Google Analytics, Adobe Analytics, Dynamics, Marketo, Workfront, Clarivate, Acuity).\u003C/li>\u003Cli>Strong understanding of healthcare and B2B markets preferred.\u003C/li>\u003Cli>Exceptional communication and stakeholder management skills.\u003C/li>\u003C/ul>\u003Ch1>PREFERRED JOB REQUIREMENTS\u003C/h1>\u003Cp>\u003Cb>Education \u003C/b>\u003C/p>\u003Cul>\u003Cli>MBA.\u003C/li>\u003C/ul>\u003Cp>Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.\u003C/p>\u003Cp>The anticipated salary range for this position:\u003C/p>$177,000.00 - $266,000.00 Annual\u003Cp>The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.\u003C/p>\u003Cp>Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.\u003C/p>\u003Cp>We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.\u003C/p>\u003Cp>Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.\u003C/p>","Job SummaryLead our enterprise-wide team that supports brand equity measurement, market sizing, competitive intelligence, customer behavior analytics, and marketing attribution. Responsible for translating complex data into actionable insights that drive business impact and growth while creating the systems that the enterprise needs for ongoing, proactive service to internal business teams.Job DescriptionMAJOR RESPONSIBILITIESData Strategy & GovernanceOwn and evolve Medline’s enterprise marketing data ecosystem, integrating internal sources (e.g., Medline customer experience behavior across our digital and other experiences, campaign performance, CRM, brand equity surveys) with external platforms (e.g., Clarivate, Acuity) to enable holistic, insight-driven decision-making.Design and lead a robust marketing data governance framework that ensures data consistency, quality, security, and accessibility across all analytics systems and stakeholder groups.Establish clear standards and processes for data stewardship, taxonomy, and reporting to support scalable analytics and cross-functional collaboration.Own vendor relationships with data providers (and consultants as needed) and identify and translate business needs/opportunities to changes or additions to the vendor-provided data ecosystem meet those needs/opportunitiesMarket Intelligence & SizingOwn and lead the development and refinement of TAM/SAM models in close collaboration with strategy, product, and finance teams to inform ongoing market prioritization, investment decisions, long-term planning, and enterprise understanding.Build and oversee a comprehensive competitive intelligence program that synthesizes data from platforms like Clarivate and Acuity, enabling proactive insights systemically into market dynamics, emerging trends, and competitor positioning.Translate market insights into actionable strategies that support product innovation, go-to-market planning, and executive decision-making.Marketing Attribution & Performance AnalyticsDesign and implement advanced attribution models across digital, eCommerce, sales, and brand channels to accurately measure campaign impact and customer journey effectiveness.Partner with digital, corporate communications, product & sales marketing teams to optimize performance, uncover growth opportunities, and drive data-informed decision-making.Develop and drive adoption for scalable reporting frameworks and dashboards that provide clear visibility into marketing ROI, channel efficiency, and audience engagement.Customer Intelligence and SegmentationOwn and define customer intelligence and segmentation to enable understanding of meaningful customer groups, their behaviors, and opportunities to do more business with Medline.Establish ways (always on) to bring customer intelligence segmentation to planning, executions, retrospective analysis, and to use insights to drive relevance for customers.Define and execute ways to couple this intelligence with more qualitative insights captured in other areas of the business to drive a holistic understanding of our customers for Medline businesses and employees.Cross-Functional CollaborationServe as a strategic thought partner to product divisions, finance, IR, M&A, and all marketing functions (digital & eCommerce, product & sales marketing, brand strategy & creative services, sales training, and corporate communications) to ensure data-driven alignment across initiatives.Translate complex data and insights into clear, actionable business recommendations.Foster a culture of collaboration and shared accountability by integrating KPIs and analytics into planning cycles, performance reviews, and strategic discussions across the organization.Serve as the “go-to” expert for enterprise business intelligence.Leadership & InfluenceBuild, lead, and inspire a high-performing business intelligence and analytics team, fostering a culture of innovation, accountability, and continuous learning.Present insights and recommendations to executive leadership, influencing strategic decisions across marketing, sales, and the divisions.Champion a data-driven mindset across the organization and act as the thought leader for enterprise business intelligence, staying ahead of industry trends and elevating Medline’s capabilities in data strategy, measurement, market and customer understanding, and performance optimization. MINIMUM JOB REQUIREMENTSEducation Bachelor’s degree in Business, Marketing, Data Science, or related field.Certification / LicensureNone required.Work ExperienceAt least 8+ years of experience in marketing analytics, business intelligence, or strategy roles.Knowledge / Skills / AbilitiesProven success in leading cross-functional intelligence/analytics initiatives in large, complex organizations.Proven success in creating systems to proactively support businesses in ongoing ways (well beyond delivering on requests)Expertise in data visualization, modeling, and tools (SQL, Informatica, Tableau, Power BI, Python/R, Google Analytics, Adobe Analytics, Dynamics, Marketo, Workfront, Clarivate, Acuity).Strong understanding of healthcare and B2B markets preferred.Exceptional communication and stakeholder management skills.PREFERRED JOB REQUIREMENTSEducation MBA.Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.The anticipated salary range for this position:$177,000.00 - $266,000.00 AnnualThe actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.",1781630838000,"2026-06-16 19:27:43","2026-06-16T17:27:43.000Z",177000,266000,{"jsonldValid":14,"jsonld":28},{"id":47,"slug":48,"title":49,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":13,"remote":14,"employmentType":55,"department":56,"content_html":57,"content_text":58,"years":20,"createdAt":59,"updatedAtISO":60,"postedAtISO":61,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":62},"44971e94c91c8cfb2f38abff6c745036bfc0c0f505f86ffce493805e4c6f8be6","manager-of-sales-at-steer-8e92a1f21b","Manager of Sales","Steer","https://logo.clearbit.com/steercrm.com","Everything shop owners need to grow & build lasting relationships—a best-in-class scheduler and CRM—all in one platform.","Software Development","Waltham",[16],"Sales","\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About The Role\u003C/strong>\u003C/p>\n\u003Cp>Steer is building one of the fastest-growing GTM engines in automotive SaaS, and we’re looking for a Manager of Sales to lead from the front. This is a high-impact leadership role sitting at the intersection of pipeline generation and revenue conversion — you’ll own both the BDR and AE motion, or come in strong on one side with a genuine hunger to master both.\u003C/p>\n\u003Cp>This is a hands-on job. You’ll be listening to calls, coaching in real time, running blitzes, and building a team that wants to get better every day. You know the math of sales, you coach off data, and you’re interested in how AI tools can make your reps sharper and faster.\u003C/p>\n\u003Cp>We measure success three ways: rooftops added, MRR grown, and the success of your reps.\u003C/p>\n\n\u003Cp>\u003Cstrong>This role is hybrid, 3 days per week in our Waltham, MA office, and reports to our Head of Sales.\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Will:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lead & Develop the Team:\u003C/strong> Hire, onboard, and develop strong BDR and AE talent. Build a culture of accountability, learning, and high performance. Track rep progression and create clear paths from BDR to AE.\u003C/li>\n\u003Cli>\u003Cstrong>Coach With Data:\u003C/strong> Use activity metrics, conversion rates, connect rates, and pipeline data to pinpoint where each rep needs to improve. Run daily and weekly call reviews, role-plays, and live coaching sessions.\u003C/li>\n\u003Cli>\u003Cstrong>Own the Full Funnel:\u003C/strong> Partner with BDRs on prospecting quality and handoffs, and with AEs on demo execution and close rates. Connect top-of-funnel activity to revenue outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>Build & Maintain the Playbook:\u003C/strong> Working with Sales Enablement, create and keep updating the Sales Playbook covering prospecting, cold calling, objection handling, and closing in our vertical.\u003C/li>\n\u003Cli>\u003Cstrong>Use AI Tools:\u003C/strong> Bring AI into your team’s workflow where it helps, whether that’s call intelligence, outreach personalization, pipeline forecasting, or rep coaching.\u003C/li>\n\u003Cli>\u003Cstrong>Operate Strategically:\u003C/strong> Work with Marketing, RevOps, and Sales Leadership to align the team with company priorities. Deliver accurate forecasts and performance data. Own monthly and quarterly pipeline targets.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3–5+ years in B2B SaaS sales, with at least 2+ years in a sales management role\u003C/li>\n\u003Cli>Experience managing BDRs, AEs, or both, or strong experience on one side and readiness to own the full funnel\u003C/li>\n\u003Cli>A player-coach mentality. You lead by example and will pick up the phone to show a rep how it’s done\u003C/li>\n\u003Cli>A data-driven coaching approach. You know your conversion rates, activity benchmarks, and where each rep is winning or losing\u003C/li>\n\u003Cli>Strong communication. You give direct feedback with empathy and explain complex strategies clearly\u003C/li>\n\u003Cli>Comfort with ambiguity. You build process where none exists and don’t wait to be told what to do next\u003C/li>\n\u003Cli>Familiarity with or interest in bringing AI tools into sales workflows\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in automotive, SMB, or blue-collar verticals\u003C/li>\n\u003Cli>Track record of promoting BDRs into closing roles\u003C/li>\n\u003Cli>Experience with high-velocity, short-cycle sales motions (2–3 day deal cycles)\u003C/li>\n\u003Cli>Familiarity with HubSpot and Nooks\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Col>\n\u003Cli>\u003Cstrong>Initial Screen (Lead Recruiter\u003C/strong>) - 30 min\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview (Sales Manager)\u003C/strong> - 45 min\u003C/li>\n\u003Cli>\u003Cstrong>Presentation (Sales Manager, CRO)\u003C/strong> - 60 min\u003C/li>\n\u003Cli>\u003Cstrong>Direct Report Interview (Team Lead)\u003C/strong> - 15 min\u003C/li>\n\u003Cli>\u003Cstrong>Career Journey/Problem Solving Exercise (Head of People) \u003C/strong>- 60 min\u003C/li>\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cem>*We also require completion of the Wonderlic Assessment before the end of the process.  This is done independently and takes about 20-30min.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Learning Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About The Role\nSteer is building one of the fastest-growing GTM engines in automotive SaaS, and we’re looking for a Manager of Sales to lead from the front. This is a high-impact leadership role sitting at the intersection of pipeline generation and revenue conversion — you’ll own both the BDR and AE motion, or come in strong on one side with a genuine hunger to master both.\nThis is a hands-on job. You’ll be listening to calls, coaching in real time, running blitzes, and building a team that wants to get better every day. You know the math of sales, you coach off data, and you’re interested in how AI tools can make your reps sharper and faster.\nWe measure success three ways: rooftops added, MRR grown, and the success of your reps.\n\nThis role is hybrid, 3 days per week in our Waltham, MA office, and reports to our Head of Sales.\n\nYou Will:\n\nLead & Develop the Team: Hire, onboard, and develop strong BDR and AE talent. Build a culture of accountability, learning, and high performance. Track rep progression and create clear paths from BDR to AE.\nCoach With Data: Use activity metrics, conversion rates, connect rates, and pipeline data to pinpoint where each rep needs to improve. Run daily and weekly call reviews, role-plays, and live coaching sessions.\nOwn the Full Funnel: Partner with BDRs on prospecting quality and handoffs, and with AEs on demo execution and close rates. Connect top-of-funnel activity to revenue outcomes.\nBuild & Maintain the Playbook: Working with Sales Enablement, create and keep updating the Sales Playbook covering prospecting, cold calling, objection handling, and closing in our vertical.\nUse AI Tools: Bring AI into your team’s workflow where it helps, whether that’s call intelligence, outreach personalization, pipeline forecasting, or rep coaching.\nOperate Strategically: Work with Marketing, RevOps, and Sales Leadership to align the team with company priorities. Deliver accurate forecasts and performance data. Own monthly and quarterly pipeline targets.\n\n\nYou Have:\nMust Have\n\n3–5+ years in B2B SaaS sales, with at least 2+ years in a sales management role\nExperience managing BDRs, AEs, or both, or strong experience on one side and readiness to own the full funnel\nA player-coach mentality. You lead by example and will pick up the phone to show a rep how it’s done\nA data-driven coaching approach. You know your conversion rates, activity benchmarks, and where each rep is winning or losing\nStrong communication. You give direct feedback with empathy and explain complex strategies clearly\nComfort with ambiguity. You build process where none exists and don’t wait to be told what to do next\nFamiliarity with or interest in bringing AI tools into sales workflows\n\nNice to Have\n\nExperience in automotive, SMB, or blue-collar verticals\nTrack record of promoting BDRs into closing roles\nExperience with high-velocity, short-cycle sales motions (2–3 day deal cycles)\nFamiliarity with HubSpot and Nooks\n\n\nInterview Process\n\nInitial Screen (Lead Recruiter) - 30 min\nHiring Manager Interview (Sales Manager) - 45 min\nPresentation (Sales Manager, CRO) - 60 min\nDirect Report Interview (Team Lead) - 15 min\nCareer Journey/Problem Solving Exercise (Head of People) - 60 min\nReference Checks\n\n*We also require completion of the Wonderlic Assessment before the end of the process.  This is done independently and takes about 20-30min.\n\nWe Offer\n\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nLearning Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.",1782358012000,"2026-06-25 05:27:27","2026-06-17T13:41:59.000Z",{"jsonldValid":14,"jsonld":28},{"id":64,"slug":65,"title":66,"companyname":67,"companylogo":68,"companyIndustry":69,"city":70,"country":13,"remote":14,"employmentType":71,"department":17,"content_html":72,"content_text":73,"years":20,"createdAt":59,"updatedAtISO":60,"postedAtISO":74,"hasSalary":14,"salaryMin":75,"salaryMax":76,"currency":26,"schema":77},"e56d81f9c74a2f25aa6e2ea7558c43fd7258d14b947edfb9d314ed9e6606c965","marketing-lead-at-first-american-8ac122f08c","Marketing Lead","First American","https://logo.clearbit.com/firstam.com","Financial Services","USA",[16],"\u003Ch1>\u003Cu>\u003Cb>Who We Are\u003C/b>\u003C/u>\u003C/h1>Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.\u003Ch1>\u003Cu>\u003Cb>What We Do\u003C/b>\u003C/u>\u003C/h1>First American is looking for a Marketing Lead to join the Strategic Tech Division on the Endpoint team and lead the day-to-day execution of our feature release strategy—in support of the rollout of our proprietary title and settlement workspace to an internal audience of escrow professionals. The ideal candidate for this role is a marketing generalist with strong writing skills who is looking to expand their marketing expertise in a dynamic, fast-paced environment. You’ll come to First American with deep experience in writing creative briefs and project management, and have the opportunity to own and manage initiatives from start to finish. \u003Cbr>\u003Cbr>*We are open to remote candidates for this role\u003Cp>\u003Cb>Reporting to the Manager, Marketing—your responsibilities will include:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Executing and guiding the future of our feature launch strategy—fielding the right inputs, leading copy development, working cross-functionally with product and training teams in the creation of supporting assets, managing email communications and ensuring\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>appropriate reviews\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>throughout.\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Contributing to other marketing initiatives if/as needed —helping with the\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>the\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>creation of marketing assets, writing creative briefs for designers, and project managing design timelines and review processes\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Regularly reporting on the performance of marketing campaigns\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cb>You’ll\u003Cspan> \u003C/span>come to our team with:\u003C/b> \u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>4+ years of marketing experience, preferably in product marketing or with a tech focus, looking for the next step up in your career\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Strong writing skills, and an ability to communicate complex, technical concepts in inspiring ways to a variety of audiences\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>An ability to execute projects flawlessly while keeping the bigger picture in mind\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience proactively and positively collaborating with cross-functional stakeholders\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>An interest in the real-estate industry (prior experience helpful but not\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>essential\u003C/span>\u003Cspan>)\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>A love for developing and executing email marketing and campaigns\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>Experience with common marketing platforms, such as\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>HubSpot\u003C/span> \u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>\u003Cspan>A desire to deepen your strategic skillset in a fast\u003C/span>\u003Cspan>-paced,\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>\u003C/span>\u003Cspan>highly complex\u003C/span>\u003Cspan>\u003Cspan> \u003C/span>marketing environment\u003C/span> \u003C/p>\u003C/li>\u003C/ul>Pay Range: $85,000.00 - $113,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.\u003Cp>\u003Cb>** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **\u003C/b>\u003C/p>\u003Cp>First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).\u003C/p>\u003Cp>First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.\u003C/p>\u003Ch1>\u003Cb>\u003Cu>What We Offer\u003C/u>\u003C/b>\u003C/h1>By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoFirst American is looking for a Marketing Lead to join the Strategic Tech Division on the Endpoint team and lead the day-to-day execution of our feature release strategy—in support of the rollout of our proprietary title and settlement workspace to an internal audience of escrow professionals. The ideal candidate for this role is a marketing generalist with strong writing skills who is looking to expand their marketing expertise in a dynamic, fast-paced environment. You’ll come to First American with deep experience in writing creative briefs and project management, and have the opportunity to own and manage initiatives from start to finish. *We are open to remote candidates for this roleReporting to the Manager, Marketing—your responsibilities will include: Executing and guiding the future of our feature launch strategy—fielding the right inputs, leading copy development, working cross-functionally with product and training teams in the creation of supporting assets, managing email communications and ensuring appropriate reviews throughout. Contributing to other marketing initiatives if/as needed —helping with the the creation of marketing assets, writing creative briefs for designers, and project managing design timelines and review processes Regularly reporting on the performance of marketing campaigns You’ll come to our team with: 4+ years of marketing experience, preferably in product marketing or with a tech focus, looking for the next step up in your career Strong writing skills, and an ability to communicate complex, technical concepts in inspiring ways to a variety of audiences An ability to execute projects flawlessly while keeping the bigger picture in mind Experience proactively and positively collaborating with cross-functional stakeholders An interest in the real-estate industry (prior experience helpful but not essential) A love for developing and executing email marketing and campaigns Experience with common marketing platforms, such as HubSpot A desire to deepen your strategic skillset in a fast-paced, highly complex marketing environment Pay Range: $85,000.00 - $113,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","2026-06-25T03:27:27.000Z",85000,113300,{"jsonldValid":14,"jsonld":28},{"id":79,"slug":80,"title":81,"companyname":82,"companylogo":83,"companyTagline":84,"companyIndustry":85,"city":86,"country":13,"remote":87,"employmentType":88,"department":89,"content_html":90,"content_text":91,"years":20,"createdAt":59,"updatedAtISO":92,"postedAtISO":93,"hasSalary":14,"salaryMin":94,"salaryMax":95,"currency":26,"schema":96},"29c991479727e88fdaaf0311ca8103c09484895a2499a4893e5bd59b84bc60c6","onboarding-specialist-remote-at-ezcater-48630f739c","Onboarding Specialist (Remote)","ezCater","https://logo.clearbit.com/bit.ly","ezCater is the world’s largest online marketplace for business catering.","Internet Publishing","Boston",true,[16],"Customer Success","\u003Cp>ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.\u003C/p>\u003Cp>Our 125k+ restaurants partners all began their journey at ezCater with a first impression, and our Onboarding Specialists make up the team responsible for creating that first impression today. When restaurants seek to join our platform, our Onboarding Specialists evaluate them and bring their account parameters to life using a mixture of technology, transcription, and human connection. Each restaurant partner’s individual account setup requires an incredible amount of detail, quality, and consistency in order to enable the restaurant to go live and fulfill orders successfully.\u003C/p>\n\u003Cp>And what does the actual onboarding process look like? Our Onboarding team is responsible for upholding our onboarding requirements and qualifying the inbound restaurants that are interested in joining our platform. From there, they process the restaurant addition through our Guided Onboarding tool and direct phone & email communication with the restaurant. The Onboarding team is also responsible for building out the restaurant’s profile in our homegrown system, reviewing the work of our account automation tools, communicating cross-functionally with relevant stakeholders, and working within project management frameworks for larger restaurant onboarding rollouts. \u003C/p>\n\u003Cp>When all is said and done, our Onboarding Specialists are the ultimate experts in the account setup of our restaurant partners, from the smallest mom & pop indies to the largest enterprise chains. In this role you will learn the ins & outs of our system and help us make it better.\u003C/p>\n\u003Cp>\u003Cstrong>What You'll Do: \u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Synthesize Information: You’ll work to onboard new and existing catering partners using our partner-facing Guided Onboarding tool as well as other automation tooling to translate data points into Freedom to create stores.\u003C/li>\n\u003Cli>Prioritize: You’ll juggle multiple work streams along with competing stakeholder priorities and SLAs.\u003C/li>\n\u003Cli>Uphold: We have onboarding requirements that are proven to set our partners up for success. We’ll need you to be well versed and comfortable with explaining “the why” behind the requirements and upholding them, both internally and externally.\u003C/li>\n\u003Cli>Communicate: You’ll work with restaurant partners directly; from those who want to expand their footprint on our Marketplace to new partners who are eager to join. You’ll need to go beyond helpful to make every catering partner’s experience easy and efficient.\u003C/li>\n\u003Cli>Collaborate: Solution-oriented feedback is our bread and butter. We’ll need your help in improving our process and tools.\u003C/li>\n\u003Cli>Make an Impact: You’ll make an immediate impact on our company goals and will be an essential part of the success of thousands of restaurant partners.\u003C/li>\n\u003Cli>Identify, test, and support the implementation of process improvements in our team tools.\u003C/li>\n\u003Cli>Get Scrappy: You’ll be at the forefront of the testing & implementation of new processes and we’ll need you to be nimble, solution-oriented, and vocal with feedback.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Have\u003C/strong>: \u003Cem>\u003Cbr>\u003C/em>\u003C/p>\n\u003Cul>\n\u003Cli>Devoted to details: There are many moving pieces and you’ll need to keep track of them all.\u003C/li>\n\u003Cli>A confident communicator: You’ll need to be comfortable explaining our processes, standards, and timelines to our restaurant partners and prospects.\u003C/li>\n\u003Cli>A big-picture thinker: Our team innovates as a group, and we’ll expect you to meet us two steps ahead.\u003C/li>\n\u003Cli>Hungry for change: If something isn’t working, we fix it. And then we fix it again.  \u003C/li>\n\u003Cli>A circus-level juggler: You’re comfortable with a high-volume list of varied tasks and prioritizing them feels like second nature to you. \u003C/li>\n\u003Cli>Tech-knowledgeable: You have experience with technical services and platforms (Hubspot is a plus). \u003C/li>\n\u003Cli>Adaptable & Inquisitive: You’re a natural problem solver - constant change is your fuel and you thrive in ambiguous situations.\u003C/li>\n\u003Cli>Driven towards excellence: We’ll expect you to consistently meet or exceed expectations on delegated performance objectives.\u003C/li>\n\u003Cli>A team player: You’ll work with teams across our department and will need to build relationships with internal stakeholders to ensure success for all parties.\u003C/li>\n\u003Cli>Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cem>\u003Cem>The national total target\u003C/em>\u003Cstrong>\u003Cem> \u003C/em>\u003C/strong>\u003Cem>cash compensation range for this position, including base salary and bonus target, is $50,872 - $60,848 annually.*\u003C/em>\u003C/em>\u003C/p>\n\u003Cp>\u003Cem>*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).\u003C/em>\u003C/p>\n\u003Cp>ezCater does not sponsor applicants for work visas or legal permanent residence.\u003C/p>\n\n\u003Cp>\u003Cstrong>What You’ll Get from Us:\u003C/strong>\u003C/p>\n\u003Cp>You’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a  place that values work/life harmony. \u003C/p>\n\u003Cp>Oh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.\u003C/p>\n\u003Cp>ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.\u003C/p>\n\u003Cp>For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.\u003C/p>\n\u003Cp>#BI-Remote \u003C/p>","ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders.Our 125k+ restaurants partners all began their journey at ezCater with a first impression, and our Onboarding Specialists make up the team responsible for creating that first impression today. When restaurants seek to join our platform, our Onboarding Specialists evaluate them and bring their account parameters to life using a mixture of technology, transcription, and human connection. Each restaurant partner’s individual account setup requires an incredible amount of detail, quality, and consistency in order to enable the restaurant to go live and fulfill orders successfully.\nAnd what does the actual onboarding process look like? Our Onboarding team is responsible for upholding our onboarding requirements and qualifying the inbound restaurants that are interested in joining our platform. From there, they process the restaurant addition through our Guided Onboarding tool and direct phone & email communication with the restaurant. The Onboarding team is also responsible for building out the restaurant’s profile in our homegrown system, reviewing the work of our account automation tools, communicating cross-functionally with relevant stakeholders, and working within project management frameworks for larger restaurant onboarding rollouts. \nWhen all is said and done, our Onboarding Specialists are the ultimate experts in the account setup of our restaurant partners, from the smallest mom & pop indies to the largest enterprise chains. In this role you will learn the ins & outs of our system and help us make it better.\nWhat You'll Do: \n\nSynthesize Information: You’ll work to onboard new and existing catering partners using our partner-facing Guided Onboarding tool as well as other automation tooling to translate data points into Freedom to create stores.\nPrioritize: You’ll juggle multiple work streams along with competing stakeholder priorities and SLAs.\nUphold: We have onboarding requirements that are proven to set our partners up for success. We’ll need you to be well versed and comfortable with explaining “the why” behind the requirements and upholding them, both internally and externally.\nCommunicate: You’ll work with restaurant partners directly; from those who want to expand their footprint on our Marketplace to new partners who are eager to join. You’ll need to go beyond helpful to make every catering partner’s experience easy and efficient.\nCollaborate: Solution-oriented feedback is our bread and butter. We’ll need your help in improving our process and tools.\nMake an Impact: You’ll make an immediate impact on our company goals and will be an essential part of the success of thousands of restaurant partners.\nIdentify, test, and support the implementation of process improvements in our team tools.\nGet Scrappy: You’ll be at the forefront of the testing & implementation of new processes and we’ll need you to be nimble, solution-oriented, and vocal with feedback.\n\nWhat You Have: \n\nDevoted to details: There are many moving pieces and you’ll need to keep track of them all.\nA confident communicator: You’ll need to be comfortable explaining our processes, standards, and timelines to our restaurant partners and prospects.\nA big-picture thinker: Our team innovates as a group, and we’ll expect you to meet us two steps ahead.\nHungry for change: If something isn’t working, we fix it. And then we fix it again.  \nA circus-level juggler: You’re comfortable with a high-volume list of varied tasks and prioritizing them feels like second nature to you. \nTech-knowledgeable: You have experience with technical services and platforms (Hubspot is a plus). \nAdaptable & Inquisitive: You’re a natural problem solver - constant change is your fuel and you thrive in ambiguous situations.\nDriven towards excellence: We’ll expect you to consistently meet or exceed expectations on delegated performance objectives.\nA team player: You’ll work with teams across our department and will need to build relationships with internal stakeholders to ensure success for all parties.\nAbility to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.\n\nThe national total target cash compensation range for this position, including base salary and bonus target, is $50,872 - $60,848 annually.*\n*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).\nezCater does not sponsor applicants for work visas or legal permanent residence.\n\nWhat You’ll Get from Us:\nYou’ll get a terrifically compelling experience in an innovative, high performing environment. You’ll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a  place that values work/life harmony. \nOh, and you’ll get all this: Market competitive salary, stock options that you’ll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you’re in our office, and knowing that you helped transform the food for work space.\nezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones. Following a conditional offer of employment, ezCater may require a background check.\nFor information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.\n#BI-Remote","2026-06-25 05:27:26","2026-06-09T20:06:37.000Z",50872,60848,{"jsonldValid":14,"jsonld":28},{"id":98,"slug":99,"title":100,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":54,"country":13,"remote":14,"employmentType":101,"department":56,"content_html":102,"content_text":103,"years":20,"createdAt":59,"updatedAtISO":60,"postedAtISO":104,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":105},"f20cd03c249111593128846ddce48b88a9cd4f2ec602b587ceff6d0b7655c5b7","sr-sales-manager-at-steer-3bccdc394c","Sr. Sales Manager",[16],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>About The Role\u003C/strong>\u003C/p>\n\u003Cp>Steer is building one of the fastest-growing GTM engines in automotive SaaS, and we’re looking for a Sr. Sales Manager to lead from the front. This is a high-impact leadership role sitting at the intersection of pipeline generation and revenue conversion — you’ll own both the BDR and AE motion, or come in strong on one side with a genuine hunger to master both.\u003C/p>\n\u003Cp>This is a hands-on job. You’ll be listening to calls, coaching in real time, running blitzes, and building a team that wants to get better every day. You know the math of sales, you coach off data, and you’re interested in how AI tools can make your reps sharper and faster.\u003C/p>\n\u003Cp>We measure success three ways: rooftops added, MRR grown, and the success of your reps.\u003C/p>\n\n\u003Cp>\u003Cstrong>This role is hybrid, 3 days per week in our Waltham, MA office, and reports to our Head of Sales.\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>You Will:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Lead & Develop the Team:\u003C/strong> Hire, onboard, and develop strong BDR and AE talent. Build a culture of accountability, learning, and high performance. Track rep progression and create clear paths from BDR to AE.\u003C/li>\n\u003Cli>\u003Cstrong>Coach With Data:\u003C/strong> Use activity metrics, conversion rates, connect rates, and pipeline data to pinpoint where each rep needs to improve. Run daily and weekly call reviews, role-plays, and live coaching sessions.\u003C/li>\n\u003Cli>\u003Cstrong>Own the Full Funnel:\u003C/strong> Partner with BDRs on prospecting quality and handoffs, and with AEs on demo execution and close rates. Connect top-of-funnel activity to revenue outcomes.\u003C/li>\n\u003Cli>\u003Cstrong>Build & Maintain the Playbook:\u003C/strong> Working with Sales Enablement, create and keep updating the Sales Playbook covering prospecting, cold calling, objection handling, and closing in our vertical.\u003C/li>\n\u003Cli>\u003Cstrong>Use AI Tools:\u003C/strong> Bring AI into your team’s workflow where it helps, whether that’s call intelligence, outreach personalization, pipeline forecasting, or rep coaching.\u003C/li>\n\u003Cli>\u003Cstrong>Operate Strategically:\u003C/strong> Work with Marketing, RevOps, and Sales Leadership to align the team with company priorities. Deliver accurate forecasts and performance data. Own monthly and quarterly pipeline targets.\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>You Have:\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Must Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>3–5+ years in B2B SaaS sales, with at least 2+ years in a sales management role\u003C/li>\n\u003Cli>Experience managing BDRs, AEs, or both, or strong experience on one side and readiness to own the full funnel\u003C/li>\n\u003Cli>A player-coach mentality. You lead by example and will pick up the phone to show a rep how it’s done\u003C/li>\n\u003Cli>A data-driven coaching approach. You know your conversion rates, activity benchmarks, and where each rep is winning or losing\u003C/li>\n\u003Cli>Strong communication. You give direct feedback with empathy and explain complex strategies clearly\u003C/li>\n\u003Cli>Comfort with ambiguity. You build process where none exists and don’t wait to be told what to do next\u003C/li>\n\u003Cli>Familiarity with or interest in bringing AI tools into sales workflows\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Experience in automotive, SMB, or blue-collar verticals\u003C/li>\n\u003Cli>Track record of promoting BDRs into closing roles\u003C/li>\n\u003Cli>Experience with high-velocity, short-cycle sales motions (2–3 day deal cycles)\u003C/li>\n\u003Cli>Familiarity with HubSpot and Nooks\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Interview Process\u003C/strong>\u003C/p>\n\u003Col>\n\u003Cli>\u003Cstrong>Initial Screen (Lead Recruiter\u003C/strong>) - 30 min\u003C/li>\n\u003Cli>\u003Cstrong>Hiring Manager Interview (Sales Manager)\u003C/strong> - 45 min\u003C/li>\n\u003Cli>\u003Cstrong>Presentation (Sales Manager, CRO)\u003C/strong> - 60 min\u003C/li>\n\u003Cli>\u003Cstrong>Direct Report Interview (Team Lead)\u003C/strong> - 15 min\u003C/li>\n\u003Cli>\u003Cstrong>Career Journey/Problem Solving Exercise (Head of People) \u003C/strong>- 60 min\u003C/li>\n\u003Cli>\u003Cstrong>Reference Checks\u003C/strong>\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cem>*We also require completion of the Wonderlic Assessment before the end of the process.  This is done independently and takes about 20-30min.\u003C/em>\u003C/p>\n\n\u003Cp>\u003Cstrong>We Offer\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Medical, Dental and Vision insurance within 30 days\u003C/li>\n\u003Cli>100% employer-paid medical insurance\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with 15 days minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Learning Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high ownership culture\u003C/li>\n\u003Cli>Opportunities for development and career growth\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About The Role\nSteer is building one of the fastest-growing GTM engines in automotive SaaS, and we’re looking for a Sr. Sales Manager to lead from the front. This is a high-impact leadership role sitting at the intersection of pipeline generation and revenue conversion — you’ll own both the BDR and AE motion, or come in strong on one side with a genuine hunger to master both.\nThis is a hands-on job. You’ll be listening to calls, coaching in real time, running blitzes, and building a team that wants to get better every day. You know the math of sales, you coach off data, and you’re interested in how AI tools can make your reps sharper and faster.\nWe measure success three ways: rooftops added, MRR grown, and the success of your reps.\n\nThis role is hybrid, 3 days per week in our Waltham, MA office, and reports to our Head of Sales.\n\nYou Will:\n\nLead & Develop the Team: Hire, onboard, and develop strong BDR and AE talent. Build a culture of accountability, learning, and high performance. Track rep progression and create clear paths from BDR to AE.\nCoach With Data: Use activity metrics, conversion rates, connect rates, and pipeline data to pinpoint where each rep needs to improve. Run daily and weekly call reviews, role-plays, and live coaching sessions.\nOwn the Full Funnel: Partner with BDRs on prospecting quality and handoffs, and with AEs on demo execution and close rates. Connect top-of-funnel activity to revenue outcomes.\nBuild & Maintain the Playbook: Working with Sales Enablement, create and keep updating the Sales Playbook covering prospecting, cold calling, objection handling, and closing in our vertical.\nUse AI Tools: Bring AI into your team’s workflow where it helps, whether that’s call intelligence, outreach personalization, pipeline forecasting, or rep coaching.\nOperate Strategically: Work with Marketing, RevOps, and Sales Leadership to align the team with company priorities. Deliver accurate forecasts and performance data. Own monthly and quarterly pipeline targets.\n\n\nYou Have:\nMust Have\n\n3–5+ years in B2B SaaS sales, with at least 2+ years in a sales management role\nExperience managing BDRs, AEs, or both, or strong experience on one side and readiness to own the full funnel\nA player-coach mentality. You lead by example and will pick up the phone to show a rep how it’s done\nA data-driven coaching approach. You know your conversion rates, activity benchmarks, and where each rep is winning or losing\nStrong communication. You give direct feedback with empathy and explain complex strategies clearly\nComfort with ambiguity. You build process where none exists and don’t wait to be told what to do next\nFamiliarity with or interest in bringing AI tools into sales workflows\n\nNice to Have\n\nExperience in automotive, SMB, or blue-collar verticals\nTrack record of promoting BDRs into closing roles\nExperience with high-velocity, short-cycle sales motions (2–3 day deal cycles)\nFamiliarity with HubSpot and Nooks\n\n\nInterview Process\n\nInitial Screen (Lead Recruiter) - 30 min\nHiring Manager Interview (Sales Manager) - 45 min\nPresentation (Sales Manager, CRO) - 60 min\nDirect Report Interview (Team Lead) - 15 min\nCareer Journey/Problem Solving Exercise (Head of People) - 60 min\nReference Checks\n\n*We also require completion of the Wonderlic Assessment before the end of the process.  This is done independently and takes about 20-30min.\n\nWe Offer\n\nMedical, Dental and Vision insurance within 30 days\n100% employer-paid medical insurance\nEquity package\nFlexible PTO with 15 days minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nLearning Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high ownership culture\nOpportunities for development and career growth\n\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-06-17T13:41:42.000Z",{"jsonldValid":14,"jsonld":28},{"id":107,"slug":108,"title":109,"companyname":50,"companylogo":51,"companyTagline":52,"companyIndustry":53,"city":110,"country":13,"remote":87,"employmentType":111,"department":89,"content_html":112,"content_text":113,"years":20,"createdAt":59,"updatedAtISO":60,"postedAtISO":114,"hasSalary":14,"salaryMin":20,"salaryMax":20,"currency":26,"schema":115},"e98460d1ce1457d41e7750517f1e4c64f782fcdfb59e075fe718e314bb8f3a32","strategic-customer-success-manager-at-steer-6cd495820b","Strategic Customer Success Manager","United States (Remote)",[16],"\u003Cp>Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\u003C/p>\n\u003Cp>Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. \u003Cbr>\u003Cbr>\u003C/p>\u003Ch4>\u003Cstrong>About the Role\u003C/strong>\u003C/h4>\n\u003Cp>As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer—building the strategic playbooks and defining how we support complex accounts at scale.\u003C/p>\n\u003Ch4>\u003Cstrong>You Are\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>An Expert Relationship Builder:\u003C/strong> You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts.\u003C/li>\n\u003Cli>\u003Cstrong>Comfortable with Complexity:\u003C/strong> You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics.\u003C/li>\n\u003Cli>\u003Cstrong>A Structure Builder:\u003C/strong> You are energized by the \"grey area\" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one.\u003C/li>\n\u003Cli>\u003Cstrong>Commercially Minded & Composed:\u003C/strong> You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You Will\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Own the Enterprise Lifecycle:\u003C/strong> Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.\u003C/li>\n\u003Cli>\u003Cstrong>Build the Strategic Playbook:\u003C/strong> Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.\u003C/li>\n\u003Cli>\u003Cstrong>Champion Cross-Functional Alignment:\u003C/strong> Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and translate customer feedback into internal action plans.\u003C/li>\n\u003Cli>\u003Cstrong>Mitigate Risk & Drive Growth:\u003C/strong> Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).\u003C/li>\n\u003Cli>\u003Cstrong>Streamline Executions:\u003C/strong> Lead smooth onboarding transitions, coordinate reporting and campaign strategies, and resolve complex issues before they become urgent.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>You Have\u003C/strong>\u003C/h4>\n\u003Ch4>\u003Cstrong>Must Have\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\u003Cstrong>Enterprise Mastery:\u003C/strong> 5+ years of experience managing complex, strategic B2B SaaS accounts (ideally multi-location or enterprise-scale).\u003C/li>\n\u003Cli>\u003Cstrong>Commercial Acumen:\u003C/strong> A proven history of driving world-class retention metrics; you know how to protect the core business (GRR) while identifying upsells to boost NRR.\u003C/li>\n\u003Cli>\u003Cstrong>Executive Communication:\u003C/strong> Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders.\u003C/li>\n\u003Cli>\u003Cstrong>Lifecycle Oversight:\u003C/strong> Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions, health tracking, and cross-functional initiatives.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Nice to Have\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Industry Experience:\u003C/strong> Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models.\u003C/li>\n\u003Cli>\u003Cstrong>CS Ecosystem Tech:\u003C/strong> Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms.\u003C/li>\n\u003Cli>\u003Cstrong>Playbook Design:\u003C/strong> Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch.\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Interview Process\u003C/strong>\u003C/h4>\n\u003Cp>\u003Cstrong>1. Initial Screen\u003C/strong> – 30 min with Lead Recruiter\u003C/p>\n\u003Cp>\u003Cstrong>2. Hiring Manager Interview\u003C/strong> – 45 min with Head of Success\u003C/p>\n\u003Cp>\u003Cstrong>3. Case Study Presentation\u003C/strong> – 60 min Assignment\u003C/p>\n\u003Cp>\u003Cstrong>4. Peer Interview\u003C/strong> – 30 min with Sr. CSM\u003C/p>\n\u003Cp>\u003Cstrong>    Problem Solving Exercise\u003C/strong> – 60 min with Head of People\u003C/p>\n\u003Cp>\u003Cstrong>5. Reference Checks\u003C/strong>\u003C/p>\n\u003Ch4> \u003C/h4>\n\u003Ch4>\u003Cstrong>We Offer\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>100% remote work environment\u003C/li>\n\u003Cli>Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)\u003C/li>\n\u003Cli>Equity package\u003C/li>\n\u003Cli>Flexible PTO with a 15-day minimum\u003C/li>\n\u003Cli>Generous Parental Leave\u003C/li>\n\u003Cli>FSA and HSA options\u003C/li>\n\u003Cli>401(k)\u003C/li>\n\u003Cli>Growth & Wellness Stipend\u003C/li>\n\u003Cli>WFH Equipment\u003C/li>\n\u003Cli>Chance to work with the latest technology\u003C/li>\n\u003Cli>A collaborative, high-ownership culture with clear opportunities for career growth\u003C/li>\n\u003C/ul>\n\n\u003Cp>\u003Cstrong>Why Join Steer?\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \u003C/p>\n\u003Cp>Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\u003C/p>\n\u003Cp>Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. \u003Cstrong>\u003Cbr>\u003C/strong>\u003Cstrong>\u003Cbr>\u003C/strong>\u003Cbr>\u003Cbr>We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\u003C/p>\n\u003Cp>Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.\u003Cbr>\u003Cbr>\u003C/p>","Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.\nSteer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role\nAs a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high-energy team, your mission is to drive executive alignment, lead QBRs, and coordinate cross-functional initiatives to ensure our most important customers are retained and positioned for expansion. Beyond managing your book, you will help shape the future of Enterprise CS at Steer—building the strategic playbooks and defining how we support complex accounts at scale.\nYou Are\n\nAn Expert Relationship Builder: You are a strategic, proactive account owner who can build deep trust with both C-suite executives and day-to-day operational contacts.\nComfortable with Complexity: You thrive when managing large, multi-location customers with competing priorities, high expectations, and multi-stakeholder dynamics.\nA Structure Builder: You are energized by the \"grey area\" and love building order out of chaos. You want to help design the playbook for strategic accounts, not just execute an existing one.\nCommercially Minded & Composed: You are highly organized, focused on driving business value, and able to remain calm under pressure while balancing customer advocacy with internal capacity.\n\nYou Will\n\nOwn the Enterprise Lifecycle: Drive end-to-end management of strategic accounts, including account planning, QBRs, renewal readiness, and expansion identification.\nBuild the Strategic Playbook: Help design Steer's enterprise CS framework, defining how we proactively support and scale our highest-value accounts.\nChampion Cross-Functional Alignment: Partner with Support, Onboarding, Product, Sales, and RevOps to resolve complex escalations and translate customer feedback into internal action plans.\nMitigate Risk & Drive Growth: Create clear account plans for top-tier accounts to give the broader team visibility into enterprise health, revenue risks (GRR), and net revenue opportunities (NRR).\nStreamline Executions: Lead smooth onboarding transitions, coordinate reporting and campaign strategies, and resolve complex issues before they become urgent.\n\nYou Have\nMust Have\n\nEnterprise Mastery: 5+ years of experience managing complex, strategic B2B SaaS accounts (ideally multi-location or enterprise-scale).\nCommercial Acumen: A proven history of driving world-class retention metrics; you know how to protect the core business (GRR) while identifying upsells to boost NRR.\nExecutive Communication: Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders.\nLifecycle Oversight: Demonstrated success managing the entire post-sale lifecycle, including renewals, expansions, health tracking, and cross-functional initiatives.\n\nNice to Have\n\nIndustry Experience: Familiarity with automotive, franchise, or Multi-Shop Operator (MSO) business models.\nCS Ecosystem Tech: Experience using HubSpot, Slack, Google Workspace, or dedicated Customer Success platforms.\nPlaybook Design: Prior experience assisting with customer onboarding design, integrations, marketing SaaS, or building CS frameworks from scratch.\n\nInterview Process\n1. Initial Screen – 30 min with Lead Recruiter\n2. Hiring Manager Interview – 45 min with Head of Success\n3. Case Study Presentation – 60 min Assignment\n4. Peer Interview – 30 min with Sr. CSM\n    Problem Solving Exercise – 60 min with Head of People\n5. Reference Checks\n \nWe Offer\n\n100% remote work environment\nMedical, Dental, and Vision insurance within 30 days (100% employer-paid medical)\nEquity package\nFlexible PTO with a 15-day minimum\nGenerous Parental Leave\nFSA and HSA options\n401(k)\nGrowth & Wellness Stipend\nWFH Equipment\nChance to work with the latest technology\nA collaborative, high-ownership culture with clear opportunities for career growth\n\n\nWhy Join Steer?At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. \nHere, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.\nJoin Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.\nOur hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.","2026-06-22T20:02:04.000Z",{"jsonldValid":14,"jsonld":28},1782376950756]