[{"data":1,"prerenderedAt":104},["ShallowReactive",2],{"$fwQ8_x-xBQBbdbsL52BQWzDS3MsoDRAMJ6FujZJYXNjA":3,"$fL11-6XB7OZg4_019He-O3gMSYkaSufTzSuBk6jVcTso":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"d6e79c1a29f137fcaaf15c1bfeb1ed8eec447e2fa4d1ac052cbba2656c7e2a9f","strategic-partnership-manager-at-polar-analytics-d626c9e720","Strategic Partnership Manager","Polar Analytics 🐻‍❄️","https://logo.clearbit.com/hubs.ly","The only data platform you need to unlock growth for your digital brand.","Software Development","Remote - US","- Us",true,[16],"Full-time","Other","\u003Ch1>Who we are\u003C/h1>\u003Cp>Polar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.\u003C/p>\u003Cp>Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.\u003C/p>\u003Cp>We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".\u003C/p>\u003Ch1>How we operate\u003C/h1>\u003Cp>\u003Cbr>We publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Customer Obsession.\u003C/strong> Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Own the Number.\u003C/strong> Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Raise the Pace.\u003C/strong> Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Don't Fail Silently.\u003C/strong> If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Here to Win, Not to Be Right.\u003C/strong> Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Optimize for Polar, Not Your Function.\u003C/strong> \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.\u003Cbr>\u003C/p>\u003Cp>We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.\u003C/p>\u003Ch1>\u003Cbr>Why this role exists\u003Cbr>\u003C/h1>\u003Cp>Partnerships are our highest-performing channel. One partnership manager has generated $1.1M in revenue since July 2025, with a Q1 run rate approaching $2M annually. Partner-referred deals close at 52% vs 37% for direct sales. Partnerships now account for 36% of total company revenue.\u003Cbr>\u003C/p>\u003Cp>The opportunity is massive and barely tapped. The Shopify ecosystem alone has 80 Platinum partners globally (each managing 50-150 brands), 950 Premier/Plus partners (each managing ~20 clients), and a total addressable market north of $100M just from the platinum tier. We've proven the model works - now we need to scale it.\u003Cbr>\u003C/p>\u003Cp>This is part founder-energy relationship building, part systems thinking at scale.\u003C/p>\u003Ch1>What you'll own\u003Cbr>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Partner enablement and training - getting agency teams to understand Polar's value prop, demo the product themselves, and refer qualified brands. You'll create the \"Polar operating system\" for partners\u003C/p>\u003C/li>\u003Cli>\u003Cp>Full-funnel partner pipeline from identification through activation to revenue. 43% of current partners have referred at least one deal - your job is to push that number significantly higher\u003C/p>\u003C/li>\u003Cli>\u003Cp>Partner economics and deal structure. You'll work with a 20% discount model (commission or client discount), master agency accounts, and bi-directional lead sharing. You need to make the math work for both sides\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI and MCP as a partnership differentiator. Our MCP integrations are a major draw for technical agencies - you need to demo this confidently and help partners position it to their clients\u003C/p>\u003C/li>\u003Cli>\u003Cp>In-person relationship building at Shopify events, industry conferences, and agency visits. This role requires travel and face time - partnerships close on trust\u003C/p>\u003C/li>\u003Cli>\u003Cp>Tech-enabled scale - building automated workflows, partner nurture sequences, and systems that let you manage 100+ partner relationships without everything being manual\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>Who you are\u003Cbr>\u003C/h1>\u003Cp>We don't have a rigid checklist of requirements. We're looking for a specific kind of person:\u003C/p>\u003Cul>\u003Cli>\u003Cp>You've spent 3-4 years in partnerships, channel sales, or business development at a SaaS company. This is not your first job - you've built partner programs before and know what breaks at scale\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're tech-savvy and systems-oriented. You think about automation first and manual effort second. You've used or built partner tooling, CRM workflows, or enablement programs\u003C/p>\u003C/li>\u003Cli>\u003Cp>You know the Shopify ecosystem, ecommerce agency world, or DTC brand landscape. You understand how agencies make money and why they'd want to recommend a data platform\u003C/p>\u003C/li>\u003Cli>\u003Cp>You can handle the full funnel independently - from cold outreach to partner activation to ongoing relationship management. You don't need someone to set up your meetings\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're comfortable demoing product and talking data with technical agency teams. AI, MCP, attribution models - you can explain the value without a sales engineer\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're energized by in-person relationship building. Events, dinners, agency visits - you see these as opportunities, not obligations\u003C/p>\u003C/li>\u003Cli>\u003Cp>You communicate clearly and close loops fast. No messages go unanswered, no commitments slip without an update\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>What separates A-players\u003Cbr>\u003C/h1>\u003Cp>You think about partnerships as a system. You build the enablement materials, the automated nurture, and the feedback loops that let you scale from 20 partners to 200 without burning out. You understand that partner close rates are higher because the trust is pre-built - and you invest in that trust systematically. You're as comfortable building a Slack workflow as you are buying dinner for an agency founder.\u003C/p>\u003Ch1>\u003Cbr>What our customers see\u003Cbr>\u003C/h1>\u003Cp>These are the results partners help their clients achieve with Polar:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thiege consolidated 9 different tools into Polar and saved $300K per year vs building their own data stack\u003C/p>\u003C/li>\u003Cli>\u003Cp>CABA improved their ROAS by 65% using our attribution model and incrementality testing to reallocate spend\u003C/p>\u003C/li>\u003Cli>\u003Cp>Modular Closet grew Klaviyo flow revenue by 50% with our CDP and identity resolution layer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Quadlock started with us below $10M - we helped them scale to 9 figures and a $350M acquisition\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cstrong>How we hire\u003C/strong>\u003C/h1>\u003Cp>We believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>1. Motivation screen - \u003C/strong>A quick call to understand what drives you and whether there's mutual fit\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>2. Live case study - \u003C/strong>A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>3. Leadership conversations - \u003C/strong>Meet the team, understand the culture, make sure this is somewhere you want to build\u003C/p>\u003Cp>\u003Cbr>\u003Cem>Our hiring bar: if this person started a company, would we want to join them?\u003C/em>\u003C/p>","Who we arePolar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".How we operateWe publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:Customer Obsession. Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.Own the Number. Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.Raise the Pace. Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.Don't Fail Silently. If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.Here to Win, Not to Be Right. Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.Optimize for Polar, Not Your Function. \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.Why this role existsPartnerships are our highest-performing channel. One partnership manager has generated $1.1M in revenue since July 2025, with a Q1 run rate approaching $2M annually. Partner-referred deals close at 52% vs 37% for direct sales. Partnerships now account for 36% of total company revenue.The opportunity is massive and barely tapped. The Shopify ecosystem alone has 80 Platinum partners globally (each managing 50-150 brands), 950 Premier/Plus partners (each managing ~20 clients), and a total addressable market north of $100M just from the platinum tier. We've proven the model works - now we need to scale it.This is part founder-energy relationship building, part systems thinking at scale.What you'll ownPartner enablement and training - getting agency teams to understand Polar's value prop, demo the product themselves, and refer qualified brands. You'll create the \"Polar operating system\" for partnersFull-funnel partner pipeline from identification through activation to revenue. 43% of current partners have referred at least one deal - your job is to push that number significantly higherPartner economics and deal structure. You'll work with a 20% discount model (commission or client discount), master agency accounts, and bi-directional lead sharing. You need to make the math work for both sidesAI and MCP as a partnership differentiator. Our MCP integrations are a major draw for technical agencies - you need to demo this confidently and help partners position it to their clientsIn-person relationship building at Shopify events, industry conferences, and agency visits. This role requires travel and face time - partnerships close on trustTech-enabled scale - building automated workflows, partner nurture sequences, and systems that let you manage 100+ partner relationships without everything being manualWho you areWe don't have a rigid checklist of requirements. We're looking for a specific kind of person:You've spent 3-4 years in partnerships, channel sales, or business development at a SaaS company. This is not your first job - you've built partner programs before and know what breaks at scaleYou're tech-savvy and systems-oriented. You think about automation first and manual effort second. You've used or built partner tooling, CRM workflows, or enablement programsYou know the Shopify ecosystem, ecommerce agency world, or DTC brand landscape. You understand how agencies make money and why they'd want to recommend a data platformYou can handle the full funnel independently - from cold outreach to partner activation to ongoing relationship management. You don't need someone to set up your meetingsYou're comfortable demoing product and talking data with technical agency teams. AI, MCP, attribution models - you can explain the value without a sales engineerYou're energized by in-person relationship building. Events, dinners, agency visits - you see these as opportunities, not obligationsYou communicate clearly and close loops fast. No messages go unanswered, no commitments slip without an updateWhat separates A-playersYou think about partnerships as a system. You build the enablement materials, the automated nurture, and the feedback loops that let you scale from 20 partners to 200 without burning out. You understand that partner close rates are higher because the trust is pre-built - and you invest in that trust systematically. You're as comfortable building a Slack workflow as you are buying dinner for an agency founder.What our customers seeThese are the results partners help their clients achieve with Polar:Thiege consolidated 9 different tools into Polar and saved $300K per year vs building their own data stackCABA improved their ROAS by 65% using our attribution model and incrementality testing to reallocate spendModular Closet grew Klaviyo flow revenue by 50% with our CDP and identity resolution layerQuadlock started with us below $10M - we helped them scale to 9 figures and a $350M acquisitionHow we hireWe believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.1. Motivation screen - A quick call to understand what drives you and whether there's mutual fit2. Live case study - A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate3. Leadership conversations - Meet the team, understand the culture, make sure this is somewhere you want to buildOur hiring bar: if this person started a company, would we want to join them?",0,1788847541000,"2026-09-08 08:36:45","2026-04-07T01:01:25.292+00:00",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,43,53,63,74,89],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":34,"country":35,"remote":14,"employmentType":36,"department":37,"content_html":38,"content_text":39,"years":20,"createdAt":21,"updatedAtISO":40,"postedAtISO":41,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":42},"ac12b7c7ed9060d73767922204518b0da02591afd2d50a26a1ca1bbf99e944fd","b2b-social-content-creator-at-polar-analytics-4f96cc2ddf","B2B Social Content Creator","New York","United States",[16],"Marketing","\u003Ch1>Who we are\u003C/h1>\u003Cp>Polar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.\u003C/p>\u003Cp>Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.\u003C/p>\u003Cp>We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".\u003C/p>\u003Ch1>How we operate\u003C/h1>\u003Cp>\u003Cbr>We publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Customer Obsession.\u003C/strong> Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Own the Number.\u003C/strong> Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Raise the Pace.\u003C/strong> Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Don't Fail Silently.\u003C/strong> If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Here to Win, Not to Be Right.\u003C/strong> Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Optimize for Polar, Not Your Function.\u003C/strong> \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.\u003Cbr>\u003C/p>\u003Cp>We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.\u003C/p>\u003Ch1>The Role\u003Cbr>\u003C/h1>\u003Cp>We're looking for a B2B Social Content Creator laser-focused on LinkedIn. You'll own the full lifecycle of our LinkedIn content - from mining raw material (customer calls, product releases, internal strategy) to publishing high-performing posts and running LinkedIn Ads that drive real pipeline.\u003Cbr>\u003C/p>\u003Cp>You'll be producing 8-10+ posts per week across multiple accounts, managing a backlog of content ideas, creating visuals, editing video clips, and reviewing ad performance metrics. You'll work directly with the CEO and GTM team.\u003C/p>\u003Ch1>\u003Cbr>\u003Cbr>What You'll Do\u003Cbr>\u003Cbr>\u003C/h1>\u003Ch2>Content Production\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Generate post ideas from customer calls, product launches, and market trends\u003C/p>\u003C/li>\u003Cli>\u003Cp>Write initial outlines and refine posts into publish-ready content\u003C/p>\u003C/li>\u003Cli>\u003Cp>Craft scroll-stopping hooks and clear CTAs\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create high-quality visuals in Figma (quick passes, 4x export, shadows - the details matter)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Manage a backlog of posts per account (CEO, team members, company page)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experiment with different formats: text-only, carousels, video clips, screenshots of real workflows\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>Video Editing\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Turn customer call recordings into social-format clips with subtitles (Veed.io, iMovie)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Create Screen Studio recordings and high-quality screen captures\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build YouTube thumbnails and manage exports in preferred formats\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>\u003Cbr>LinkedIn Ads & Performance\u003C/h2>\u003Cul>\u003Cli>\u003Cp>Review and manage LinkedIn Ad promotions targeting the right audience (custom audiences of 400k+ Shopify brands)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Report on the right metrics - pipeline generated, not vanity engagement\u003C/p>\u003C/li>\u003Cli>\u003Cp>Review signup and app install data from ad-driven workflows\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>Who You Are\u003Cbr>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>2+ years of experience creating B2B content on LinkedIn (show us your posts or posts you've ghostwritten)\u003C/p>\u003C/li>\u003Cli>\u003Cp>You understand DTC / ecommerce language and can speak to founders and operators\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're comfortable with provocative framing that drives engagement and reach\u003C/p>\u003C/li>\u003Cli>\u003Cp>You can write a hook that stops the scroll - first line is everything\u003C/p>\u003C/li>\u003Cli>\u003Cp>You know your way around Figma, Veed.io, iMovie, Screen Studio, and YouTube Studio\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're fluent with AI tools (Claude, ChatGPT, Gemini) and use them to move faster, not replace thinking\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're metrics-driven - you care about pipeline impact, not just likes\u003C/p>\u003C/li>\u003Cli>\u003Cp>You move fast, make smart shortcuts, and don't wait for permission\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>Bonus Points\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Experience with LinkedIn Ads campaign management\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in DTC/ecommerce\u003C/p>\u003C/li>\u003Cli>\u003Cp>You've built or managed a content engine at a B2B SaaS startup\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cbr>Why Polar\u003C/h1>\u003Cul>\u003Cli>\u003Cp>LinkedIn is our #1 growth channel and you'll be at the center of it\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work directly with the CEO who is hands-on with content strategy\u003C/p>\u003C/li>\u003Cli>\u003Cp>We're building the future of ecommerce analytics with AI\u003C/p>\u003C/li>\u003Cli>\u003Cp>Fast-moving team, real impact, no bureaucracy\u003C/p>\u003C/li>\u003Cli>\u003Cp>Competitive comp + equity\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cstrong>How we hire\u003C/strong>\u003C/h1>\u003Cp>We believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>1. Motivation screen - \u003C/strong>A quick call to understand what drives you and whether there's mutual fit\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>2. Live case study - \u003C/strong>A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>3. Leadership conversations - \u003C/strong>Meet the team, understand the culture, make sure this is somewhere you want to build\u003C/p>\u003Cp>\u003Cbr>\u003Cem>Our hiring bar: if this person started a company, would we want to join them?\u003C/em>\u003C/p>","Who we arePolar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".How we operateWe publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:Customer Obsession. Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.Own the Number. Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.Raise the Pace. Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.Don't Fail Silently. If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.Here to Win, Not to Be Right. Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.Optimize for Polar, Not Your Function. \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.The RoleWe're looking for a B2B Social Content Creator laser-focused on LinkedIn. You'll own the full lifecycle of our LinkedIn content - from mining raw material (customer calls, product releases, internal strategy) to publishing high-performing posts and running LinkedIn Ads that drive real pipeline.You'll be producing 8-10+ posts per week across multiple accounts, managing a backlog of content ideas, creating visuals, editing video clips, and reviewing ad performance metrics. You'll work directly with the CEO and GTM team.What You'll DoContent ProductionGenerate post ideas from customer calls, product launches, and market trendsWrite initial outlines and refine posts into publish-ready contentCraft scroll-stopping hooks and clear CTAsCreate high-quality visuals in Figma (quick passes, 4x export, shadows - the details matter)Manage a backlog of posts per account (CEO, team members, company page)Experiment with different formats: text-only, carousels, video clips, screenshots of real workflowsVideo EditingTurn customer call recordings into social-format clips with subtitles (Veed.io, iMovie)Create Screen Studio recordings and high-quality screen capturesBuild YouTube thumbnails and manage exports in preferred formatsLinkedIn Ads & PerformanceReview and manage LinkedIn Ad promotions targeting the right audience (custom audiences of 400k+ Shopify brands)Report on the right metrics - pipeline generated, not vanity engagementReview signup and app install data from ad-driven workflowsWho You Are2+ years of experience creating B2B content on LinkedIn (show us your posts or posts you've ghostwritten)You understand DTC / ecommerce language and can speak to founders and operatorsYou're comfortable with provocative framing that drives engagement and reachYou can write a hook that stops the scroll - first line is everythingYou know your way around Figma, Veed.io, iMovie, Screen Studio, and YouTube StudioYou're fluent with AI tools (Claude, ChatGPT, Gemini) and use them to move faster, not replace thinkingYou're metrics-driven - you care about pipeline impact, not just likesYou move fast, make smart shortcuts, and don't wait for permissionBonus PointsExperience with LinkedIn Ads campaign managementBackground in DTC/ecommerceYou've built or managed a content engine at a B2B SaaS startupWhy PolarLinkedIn is our #1 growth channel and you'll be at the center of itWork directly with the CEO who is hands-on with content strategyWe're building the future of ecommerce analytics with AIFast-moving team, real impact, no bureaucracyCompetitive comp + equityHow we hireWe believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.1. Motivation screen - A quick call to understand what drives you and whether there's mutual fit2. Live case study - A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate3. Leadership conversations - Meet the team, understand the culture, make sure this is somewhere you want to buildOur hiring bar: if this person started a company, would we want to join them?","2026-09-08 08:37:38","2026-04-07T11:32:25.412+00:00",{"jsonldValid":24,"jsonld":27},{"id":44,"slug":45,"title":46,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":47,"department":48,"content_html":49,"content_text":50,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":51,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":52},"e7c89680fd673db0d62a6f186f8dbf38dd5554a4b60ef86896cc4e668f169bdf","csm-north-america-at-polar-analytics-b40afbe5c5","CSM (North America)",[16],"Customer Success","\u003Ch1>Who we are\u003C/h1>\u003Cp>Polar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.\u003C/p>\u003Cp>Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.\u003C/p>\u003Cp>We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".\u003C/p>\u003Ch1>How we operate\u003C/h1>\u003Cp>\u003Cbr>We publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Customer Obsession.\u003C/strong> Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Own the Number.\u003C/strong> Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Raise the Pace.\u003C/strong> Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Don't Fail Silently.\u003C/strong> If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Here to Win, Not to Be Right.\u003C/strong> Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Optimize for Polar, Not Your Function.\u003C/strong> \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.\u003Cbr>\u003C/p>\u003Cp>We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.\u003C/p>\u003Ch2>\u003Cstrong>Who we are\u003C/strong>\u003C/h2>\u003Cp>We're building the data & AI operating system for eCommerce — think Datadog for retail. We ingest messy Shopify, ads, and retention data, make it reliable, and turn it into decisions brands can actually trust. We're hiring CSMs who want real ownership.\u003C/p>\u003Ch2>\u003Cstrong>What you will do\u003C/strong>\u003C/h2>\u003Cp>You'll be the strategic layer between our product and the merchants who depend on it — working directly with CMOs, growth marketers, and operators who think in ROAS, LTV, and retention.\u003C/p>\u003Cp>This isn't a support role. You'll:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own a portfolio of 50-70 accounts end-to-end (onboarding → adoption → expansion → renewal)\u003C/p>\u003C/li>\u003Cli>\u003Cp>Run QBRs that change how brands think about their data, not just review dashboards\u003C/p>\u003C/li>\u003Cli>\u003Cp>Spot expansion opportunities before anyone asks and close them alongside Sales\u003C/p>\u003C/li>\u003Cli>\u003Cp>Turn customer problems into product improvements — your field insights shape our roadmap\u003C/p>\u003C/li>\u003Cli>\u003Cp>Push back on customers professionally when they need a better path, not just validation\u003C/p>\u003C/li>\u003Cli>\u003Cp>Onboard new merchants hands-on and make sure they actually graduate to full product fluency\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We move quickly, optimize for outcomes over activity, and trust you to make the call without hand-holding.\u003C/p>\u003Ch2>\u003Cstrong>What you bring\u003C/strong>\u003C/h2>\u003Cp>You've spent 3-5+ years in Customer Success at a B2B SaaS company, ideally one serving eCommerce brands. You understand what a drop in ROAS actually means. You've managed high account volumes and liked it. You think in revenue and retention, not tickets and NPS scores.\u003C/p>\u003Cp>Shopify ecosystem familiarity is a strong plus. Ex-DTC operators and ex-consultants who moved into SaaS tend to do exceptionally well here.\u003C/p>\u003Cp>If you're looking for more impact and ownership than your current role offers, apply below :)\u003C/p>\u003Ch1>\u003Cstrong>How we hire\u003C/strong>\u003C/h1>\u003Cp>We believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>1. Motivation screen - \u003C/strong>A quick call to understand what drives you and whether there's mutual fit\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>2. Live case study - \u003C/strong>A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>3. Leadership conversations - \u003C/strong>Meet the team, understand the culture, make sure this is somewhere you want to build\u003C/p>\u003Cp>\u003Cbr>\u003Cem>Our hiring bar: if this person started a company, would we want to join them?\u003C/em>\u003C/p>","Who we arePolar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".How we operateWe publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:Customer Obsession. Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.Own the Number. Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.Raise the Pace. Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.Don't Fail Silently. If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.Here to Win, Not to Be Right. Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.Optimize for Polar, Not Your Function. \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.Who we areWe're building the data & AI operating system for eCommerce — think Datadog for retail. We ingest messy Shopify, ads, and retention data, make it reliable, and turn it into decisions brands can actually trust. We're hiring CSMs who want real ownership.What you will doYou'll be the strategic layer between our product and the merchants who depend on it — working directly with CMOs, growth marketers, and operators who think in ROAS, LTV, and retention.This isn't a support role. You'll:Own a portfolio of 50-70 accounts end-to-end (onboarding → adoption → expansion → renewal)Run QBRs that change how brands think about their data, not just review dashboardsSpot expansion opportunities before anyone asks and close them alongside SalesTurn customer problems into product improvements — your field insights shape our roadmapPush back on customers professionally when they need a better path, not just validationOnboard new merchants hands-on and make sure they actually graduate to full product fluencyWe move quickly, optimize for outcomes over activity, and trust you to make the call without hand-holding.What you bringYou've spent 3-5+ years in Customer Success at a B2B SaaS company, ideally one serving eCommerce brands. You understand what a drop in ROAS actually means. You've managed high account volumes and liked it. You think in revenue and retention, not tickets and NPS scores.Shopify ecosystem familiarity is a strong plus. Ex-DTC operators and ex-consultants who moved into SaaS tend to do exceptionally well here.If you're looking for more impact and ownership than your current role offers, apply below :)How we hireWe believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.1. Motivation screen - A quick call to understand what drives you and whether there's mutual fit2. Live case study - A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate3. Leadership conversations - Meet the team, understand the culture, make sure this is somewhere you want to buildOur hiring bar: if this person started a company, would we want to join them?","2026-03-11T17:12:17.033+00:00",{"jsonldValid":24,"jsonld":27},{"id":54,"slug":55,"title":56,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":57,"department":58,"content_html":59,"content_text":60,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":61,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":62},"1a5a5bd20054f6dc9eb780991ace293f5103f69186a36da54b9cd5cae0a622ce","enterprise-account-executive-at-polar-analytics-d2e5b3a49c","Enterprise Account Executive",[16],"Sales","\u003Ch1>Who we are\u003C/h1>\u003Cp>Polar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.\u003C/p>\u003Cp>Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.\u003C/p>\u003Cp>We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".\u003C/p>\u003Ch1>How we operate\u003C/h1>\u003Cp>\u003Cbr>We publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Customer Obsession.\u003C/strong> Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Own the Number.\u003C/strong> Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Raise the Pace.\u003C/strong> Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Don't Fail Silently.\u003C/strong> If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Here to Win, Not to Be Right.\u003C/strong> Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Optimize for Polar, Not Your Function.\u003C/strong> \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.\u003Cbr>\u003C/p>\u003Cp>We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.\u003C/p>\u003Ch2>\u003C/h2>\u003Ch1>\u003Cbr>Why this role exists\u003Cbr>\u003C/h1>\u003Cp>We're closing enterprise deals already. Q1 2026 was a company record. The unit economics are strong: $40k ACV, <30 days close time on qualified deals, 40% win rate.\u003C/p>\u003Cp>But enterprise deals are getting more complex. They require executive stakeholder mapping, build vs buy positioning against internal data teams, and longer cycles with multiple decision-makers. We need someone who can run these deals end-to-end - from first call to close - with the technical credibility and deal orchestration skills that enterprise requires.\u003C/p>\u003Cp>You'll work alongside our Head of Sales and partner closely with our partnerships team. The opportunity is massive and the foundation is built - we need someone who can close at the next level.\u003Cbr>\u003Cbr>\u003C/p>\u003Ch1>What you'll own\u003Cbr>\u003C/h1>\u003Cul>\u003Cli>\u003Cp>Full-cycle enterprise deals from discovery through close. Your targets will be mid-market and enterprise DTC brands doing $50M-$500M+ GMV with complex omnichannel operations\u003C/p>\u003C/li>\u003Cli>\u003Cp>Executive stakeholder mapping and multi-threaded selling across ecommerce, marketing, data, and finance teams. You'll navigate deals where the CRO, VP of Ecommerce, and CFO all need to sign off\u003C/p>\u003C/li>\u003Cli>\u003Cp>Build vs buy conversations with technical stakeholders. Brands with data teams are evaluating building their own stack - you need to credibly position why 8 separate tools and a 6-12 month project isn't the answer. Your talk track branches based on team size and sophistication\u003C/p>\u003C/li>\u003Cli>\u003Cp>Pipeline generation in partnership with our SDR function, partnerships team, and your own outbound. You'll own the number and know it cold - the trend, the why, the plan\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI and MCP demos that land. Our AI roadmap - semantic layer, AI data analyst, AI strategist, autonomous agents - is the strongest part of our pitch for enterprise. You need to demo MCP on Claude and ChatGPT live and explain the four-level AI journey confidently\u003C/p>\u003C/li>\u003Cli>\u003Cp>Consultative discovery using our structured playbook. We've built discovery frameworks for goals, stack, pain/product, and decision process - you'll master them and make them your own\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deal forecasting and pipeline hygiene. No silent slips - if something is off, say it now. Reforecast early with a new plan, don't wait for it to blow up\u003Cbr>\u003Cbr>\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>Who you are\u003Cbr>\u003C/h1>\u003Cp>We don't have a rigid checklist of requirements. We're looking for a specific kind of person:\u003C/p>\u003Cul>\u003Cli>\u003Cp>You've spent 3-5 years closing $50k+ enterprise SaaS deals with technical evaluation processes. You've sold to multi-stakeholder buying committees, not just single-threaded to one champion\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're technically credible. You can discuss semantic layers, Snowflake instances, attribution models, and data architecture without sounding like you're reading a script. CTOs and data leads take you seriously\u003C/p>\u003C/li>\u003Cli>\u003Cp>You have experience selling to ecommerce, retail, or DTC brands - or you've sold data/analytics/BI tools and can learn the vertical fast\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're a consultative seller who positions as a strategic advisor, not a vendor. You help prospects understand their data architecture gaps and business impact before you pitch features\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're patient with long cycles but relentless on next steps. Enterprise deals require relationship building across multiple stakeholders - you know how to keep momentum without being pushy\u003C/p>\u003C/li>\u003Cli>\u003Cp>You're comfortable demoing AI products live and excited about the space. This isn't a \"hand it to the SE\" role - you run your own demos\u003C/p>\u003C/li>\u003Cli>\u003Cp>You communicate clearly and concisely. No fluff, no jargon. You close the loop on everything\u003Cbr>\u003Cbr>\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>What separates A-players\u003Cbr>\u003C/h1>\u003Cp>You run discovery like a consultant, not a checklist. You map every stakeholder in the first two calls and know exactly who the economic buyer is. You can pivot between talking ROAS with a Head of Growth and data architecture with a CTO in the same meeting. You build pipeline when you're ahead of quota, not just when you're behind. And you treat forecasting as a craft - your commits are accurate because you understand your deals, not because you're sandbagging.\u003Cbr>\u003C/p>\u003Ch1>What our customers see\u003Cbr>\u003C/h1>\u003Cp>These are the kinds of results you'll sell against:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Thiege consolidated 9 different tools into Polar and saved $300K per year vs building their own data stack\u003C/p>\u003C/li>\u003Cli>\u003Cp>CABA improved their ROAS by 65% using our attribution model and incrementality testing to reallocate spend\u003C/p>\u003C/li>\u003Cli>\u003Cp>Modular Closet grew Klaviyo flow revenue by 50% with our CDP and identity resolution layer\u003C/p>\u003C/li>\u003Cli>\u003Cp>Quadlock started with us below $10M - we helped them scale to 9 figures and a $350M acquisition\u003C/p>\u003C/li>\u003C/ul>\u003Ch1>\u003Cstrong>How we hire\u003C/strong>\u003C/h1>\u003Cp>We believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>1. Motivation screen - \u003C/strong>A quick call to understand what drives you and whether there's mutual fit\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>2. Live case study - \u003C/strong>A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>3. Leadership conversations - \u003C/strong>Meet the team, understand the culture, make sure this is somewhere you want to build\u003C/p>\u003Cp>\u003Cbr>\u003Cem>Our hiring bar: if this person started a company, would we want to join them?\u003C/em>\u003C/p>","Who we arePolar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".How we operateWe publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:Customer Obsession. Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.Own the Number. Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.Raise the Pace. Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.Don't Fail Silently. If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.Here to Win, Not to Be Right. Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.Optimize for Polar, Not Your Function. \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.Why this role existsWe're closing enterprise deals already. Q1 2026 was a company record. The unit economics are strong: $40k ACV, \u003C30 days close time on qualified deals, 40% win rate.But enterprise deals are getting more complex. They require executive stakeholder mapping, build vs buy positioning against internal data teams, and longer cycles with multiple decision-makers. We need someone who can run these deals end-to-end - from first call to close - with the technical credibility and deal orchestration skills that enterprise requires.You'll work alongside our Head of Sales and partner closely with our partnerships team. The opportunity is massive and the foundation is built - we need someone who can close at the next level.What you'll ownFull-cycle enterprise deals from discovery through close. Your targets will be mid-market and enterprise DTC brands doing $50M-$500M+ GMV with complex omnichannel operationsExecutive stakeholder mapping and multi-threaded selling across ecommerce, marketing, data, and finance teams. You'll navigate deals where the CRO, VP of Ecommerce, and CFO all need to sign offBuild vs buy conversations with technical stakeholders. Brands with data teams are evaluating building their own stack - you need to credibly position why 8 separate tools and a 6-12 month project isn't the answer. Your talk track branches based on team size and sophisticationPipeline generation in partnership with our SDR function, partnerships team, and your own outbound. You'll own the number and know it cold - the trend, the why, the planAI and MCP demos that land. Our AI roadmap - semantic layer, AI data analyst, AI strategist, autonomous agents - is the strongest part of our pitch for enterprise. You need to demo MCP on Claude and ChatGPT live and explain the four-level AI journey confidentlyConsultative discovery using our structured playbook. We've built discovery frameworks for goals, stack, pain/product, and decision process - you'll master them and make them your ownDeal forecasting and pipeline hygiene. No silent slips - if something is off, say it now. Reforecast early with a new plan, don't wait for it to blow upWho you areWe don't have a rigid checklist of requirements. We're looking for a specific kind of person:You've spent 3-5 years closing $50k+ enterprise SaaS deals with technical evaluation processes. You've sold to multi-stakeholder buying committees, not just single-threaded to one championYou're technically credible. You can discuss semantic layers, Snowflake instances, attribution models, and data architecture without sounding like you're reading a script. CTOs and data leads take you seriouslyYou have experience selling to ecommerce, retail, or DTC brands - or you've sold data/analytics/BI tools and can learn the vertical fastYou're a consultative seller who positions as a strategic advisor, not a vendor. You help prospects understand their data architecture gaps and business impact before you pitch featuresYou're patient with long cycles but relentless on next steps. Enterprise deals require relationship building across multiple stakeholders - you know how to keep momentum without being pushyYou're comfortable demoing AI products live and excited about the space. This isn't a \"hand it to the SE\" role - you run your own demosYou communicate clearly and concisely. No fluff, no jargon. You close the loop on everythingWhat separates A-playersYou run discovery like a consultant, not a checklist. You map every stakeholder in the first two calls and know exactly who the economic buyer is. You can pivot between talking ROAS with a Head of Growth and data architecture with a CTO in the same meeting. You build pipeline when you're ahead of quota, not just when you're behind. And you treat forecasting as a craft - your commits are accurate because you understand your deals, not because you're sandbagging.What our customers seeThese are the kinds of results you'll sell against:Thiege consolidated 9 different tools into Polar and saved $300K per year vs building their own data stackCABA improved their ROAS by 65% using our attribution model and incrementality testing to reallocate spendModular Closet grew Klaviyo flow revenue by 50% with our CDP and identity resolution layerQuadlock started with us below $10M - we helped them scale to 9 figures and a $350M acquisitionHow we hireWe believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.1. Motivation screen - A quick call to understand what drives you and whether there's mutual fit2. Live case study - A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate3. Leadership conversations - Meet the team, understand the culture, make sure this is somewhere you want to buildOur hiring bar: if this person started a company, would we want to join them?","2026-04-07T00:47:33.990+00:00",{"jsonldValid":24,"jsonld":27},{"id":64,"slug":65,"title":66,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":67,"country":27,"remote":14,"employmentType":68,"department":69,"content_html":70,"content_text":71,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":72,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":73},"41a18bc7fc61797b1e237c581c92ea9e6e447e51a02e10c5e883e44a36b50c5c","technical-founders-associate-software-engineer-data-and-ai-at-polar-analytics-25e08f1f38","Technical Founders Associate - Software Engineer (Data & AI)","Remote (Anywhere)",[16],"Engineering","\u003Ch1>Who we are\u003C/h1>\u003Cp>Polar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.\u003C/p>\u003Cp>Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.\u003C/p>\u003Cp>We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".\u003C/p>\u003Ch1>How we operate\u003C/h1>\u003Cp>\u003Cbr>We publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Customer Obsession.\u003C/strong> Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Own the Number.\u003C/strong> Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Raise the Pace.\u003C/strong> Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Don't Fail Silently.\u003C/strong> If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Here to Win, Not to Be Right.\u003C/strong> Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>Optimize for Polar, Not Your Function.\u003C/strong> \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.\u003Cbr>\u003C/p>\u003Cp>We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.\u003C/p>\u003Ch2>\u003Cstrong>Who we are\u003C/strong>\u003C/h2>\u003Cp>We’re building the data & AI operating system for eCommerce, think Datadog for retail.\u003C/p>\u003Cp>We ingest messy Shopify, ads, and retention data, make it reliable, and turn it into decisions teams can actually trust.\u003C/p>\u003Cp>We’re hiring engineers who want real ownership.\u003C/p>\u003Ch2>\u003Cstrong>What you will do\u003C/strong>\u003C/h2>\u003Col>\u003Cli>\u003Cp>\u003Cstrong>Deploy AI agents with customers, end to end.\u003C/strong> Scope the workflow, build it, get it into production, measure whether it actually removed cost or created revenue.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Talk to customers directly.\u003C/strong> Weekly calls, Slack channels, on-site when it matters. You'll own relationships, not just tickets.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Build on core systems.\u003C/strong> Data pipelines, semantic layer, RAG, evaluation harnesses, experimentation. Petabyte scale, near real-time, high reliability.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Turn one deployment into a product.\u003C/strong> Every custom agent you build should make the next ten easier. You'll decide what gets promoted from bespoke to platform.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Work directly with the CTO\u003C/strong> on whatever is most important that week — pre-sales technical calls, architecture decisions, a broken pipeline at 9pm, a pricing model for a new agent.\u003C/p>\u003C/li>\u003C/ol>\u003Ch2>Who you are\u003C/h2>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Hungry and business-oriented.\u003C/strong> You care about the customer's P&L, not just whether the code is elegant. You can hold a conversation with a CMO about paid media efficiency and then go write the pipeline.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Very organized.\u003C/strong> You run your own week. Nothing dropped, nothing forgotten, no one chasing you for status.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Sharp.\u003C/strong> You get to the actual problem fast, and you're comfortable saying \"this is the wrong thing to build\" to someone senior.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>You get things done and you give a shit.\u003C/strong> That's the whole bar. Everything else is learnable.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Strong CS/engineering fundamentals\u003C/strong> — Javascript and SQL at minimum. Real experience with LLMs/agents is a big plus; obsessive curiosity about them is mandatory.\u003C/p>\u003C/li>\u003Cli>\u003Cp>You use AI (Claude Code, Cursor, etc) heavily, or you'll be up to speed in a week.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Excellent written and spoken English. French is a bonus, not a requirement.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>Who this is not for:\u003C/strong> people who want a well-defined backlog, clear scope, and no customer contact. \"Not my scope\" doesn't exist in this role.\u003C/p>\u003Ch2>\u003C/h2>\u003Cp>If you’re looking for more impact and responsibility than your current role offers, apply below :)\u003C/p>\u003Ch1>\u003Cstrong>How we hire\u003C/strong>\u003C/h1>\u003Cp>We believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.\u003Cbr>\u003C/p>\u003Cp>\u003Cstrong>1. Motivation screen - \u003C/strong>A quick call to understand what drives you and whether there's mutual fit\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>2. Live case study - \u003C/strong>A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate\u003C/p>\u003Cp>\u003Cbr>\u003Cstrong>3. Leadership conversations - \u003C/strong>Meet the team, understand the culture, make sure this is somewhere you want to build\u003C/p>\u003Cp>\u003Cbr>\u003Cem>Our hiring bar: if this person started a company, would we want to join them?\u003C/em>\u003C/p>","Who we arePolar is the complete data platform for omnichannel commerce. We connect every data source a brand runs on - Shopify, Amazon, NetSuite, Meta, Google, Klaviyo - into a single Snowflake warehouse, layer a commerce semantic layer on top, then add AI so operators can ask questions, get answers, and automate workflows without writing SQL.Our founders came from Turo and Airbnb in Silicon Valley. They built data platforms at scale and wanted to bring that level of sophistication to fast-growing commerce brands. We support 4,000+ merchants, and zero direct competition with a better solution. We serve brands like Quadlock, gorjana, Joseph Joseph, and ARMRA Colostrum.We shipped MCP integrations with Claude and ChatGPT, AI automations, and an AI Data Engineer that builds connectors on demand. Our positioning: the data layer to build agent workflows for commerce. Customers tell us things like \"this is a dream come true - it feels like the first time they showed me Shopify\".How we operateWe publish our operating principles internally and we mean every word. Here are the ones that matter most if you're thinking about joining:Customer Obsession. Every decision starts with: does this make our users' lives better? If the answer isn't clear, go talk to a customer before you build anything.Own the Number. Every metric has an owner. If it's yours, know it cold - the trend, the why, the plan. Don't wait for someone to ask. If it's off track, you should be the first to say so.Raise the Pace. Always ask: what would it take to do this in half the time? Speed is our edge. We try 100 things while the competitor tries one.Don't Fail Silently. If it's broken, say it. If you're stuck, raise your hand. Hiding problems is the one thing that will actually get you in trouble.Here to Win, Not to Be Right. Quiet ego, loud standards. Don't fight to be right - fight to win together. Be ruthless on quality, never rude about it.Optimize for Polar, Not Your Function. \"Not my scope\" doesn't exist here. If it makes us win, it's your scope.We're a remote-first team that runs daily standups, ships weekly, and holds ourselves to a standard most companies talk about but don't enforce. We're transitioning from founder-led intensity to systematic company intensity - which means we need people who can maintain the pace autonomously, not just when someone's watching.Who we areWe’re building the data & AI operating system for eCommerce, think Datadog for retail.We ingest messy Shopify, ads, and retention data, make it reliable, and turn it into decisions teams can actually trust.We’re hiring engineers who want real ownership.What you will doDeploy AI agents with customers, end to end. Scope the workflow, build it, get it into production, measure whether it actually removed cost or created revenue.Talk to customers directly. Weekly calls, Slack channels, on-site when it matters. You'll own relationships, not just tickets.Build on core systems. Data pipelines, semantic layer, RAG, evaluation harnesses, experimentation. Petabyte scale, near real-time, high reliability.Turn one deployment into a product. Every custom agent you build should make the next ten easier. You'll decide what gets promoted from bespoke to platform.Work directly with the CTO on whatever is most important that week — pre-sales technical calls, architecture decisions, a broken pipeline at 9pm, a pricing model for a new agent.Who you areHungry and business-oriented. You care about the customer's P&L, not just whether the code is elegant. You can hold a conversation with a CMO about paid media efficiency and then go write the pipeline.Very organized. You run your own week. Nothing dropped, nothing forgotten, no one chasing you for status.Sharp. You get to the actual problem fast, and you're comfortable saying \"this is the wrong thing to build\" to someone senior.You get things done and you give a shit. That's the whole bar. Everything else is learnable.Strong CS/engineering fundamentals — Javascript and SQL at minimum. Real experience with LLMs/agents is a big plus; obsessive curiosity about them is mandatory.You use AI (Claude Code, Cursor, etc) heavily, or you'll be up to speed in a week.Excellent written and spoken English. French is a bonus, not a requirement.Who this is not for: people who want a well-defined backlog, clear scope, and no customer contact. \"Not my scope\" doesn't exist in this role.If you’re looking for more impact and responsibility than your current role offers, apply below :)How we hireWe believe the best people want to go through a demanding process. We've learned the hard way that great interviewers aren't always great operators - so our process is designed to see how you think, not how you present.1. Motivation screen - A quick call to understand what drives you and whether there's mutual fit2. Live case study - A real scenario where you work through a problem in real time. No prep decks, no take-homes. We want to see how you actually operate3. Leadership conversations - Meet the team, understand the culture, make sure this is somewhere you want to buildOur hiring bar: if this person started a company, would we want to join them?","2026-01-28T10:14:49.080+00:00",{"jsonldValid":24,"jsonld":27},{"id":75,"slug":76,"title":77,"companyname":78,"companylogo":79,"companyTagline":80,"companyIndustry":81,"city":34,"country":35,"remote":24,"employmentType":82,"department":37,"content_html":84,"content_text":85,"years":20,"createdAt":86,"updatedAtISO":22,"postedAtISO":87,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":88},"2c44a63777aea2e48aa553be8237b6aa78e55ed2971154c9797d0bbab020570c","head-of-lifecycle-marketing-at-taptap-send-1015951303","Head of Lifecycle Marketing","Taptap Send","https://logo.clearbit.com/taptapsend.com","Fair, fast and easy: money transfer as it should be!","Financial Services",[83],"Contract","\u003Ch2>\u003Cstrong>About Us\u003C/strong>\u003C/h2>\u003Cp>We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.\u003C/p>\u003Cp>Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.\u003C/p>\u003Cp>We’re growing fast, backed by world-class investors, and scaling a product that blends \u003Cstrong>real world impact with cutting edge fintech innovation\u003C/strong>.\u003C/p>\u003Cp>Here’s a little more:\u003C/p>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Founded by Harvard grads and 3-time founders\u003C/strong> who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Backed by top investors\u003C/strong> including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Built by global top performers\u003C/strong> from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Truly global team\u003C/strong> - 250+ people, 50+ nationalities, 50+ languages\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Guided by our values\u003C/strong> - ownership, impact, humility, and heart - in deed, not just word\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>THE ROLE\u003C/strong>\u003C/p>\u003Cp>We're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.\u003C/p>\u003Cp>You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.\u003C/p>\u003Cp>\u003Cstrong>WHAT YOU'LL DO\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Own the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>WHAT WE'RE LOOKING FOR\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.\u003C/p>\u003C/li>\u003Cli>\u003Cp>AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.\u003C/p>\u003C/li>\u003Cli>\u003Cp>A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.\u003C/p>\u003C/li>\u003C/ul>\u003Cp>\u003Cstrong>NICE TO HAVE\u003C/strong>\u003C/p>\u003Cul>\u003Cli>\u003Cp>Experience in international markets or with multilingual lifecycle programs.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).\u003C/p>\u003C/li>\u003Cli>\u003Cp>Background in financial services or regulated industries.\u003C/p>\u003C/li>\u003Cli>\u003Cp>Experience building a lifecycle function from the ground up, not just inheriting one.\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Taptap Values \u003C/h2>\u003Cp>Impact first\u003C/p>\u003Cp>Team next\u003C/p>\u003Cp>Accept reality\u003C/p>\u003Cp>Propose solutions\u003C/p>\u003Cp>Win with grit\u003C/p>\u003Cp>Be proactively candid, with yourself and others\u003C/p>\u003Cp>Love the particular\u003C/p>\u003Cp>Own it\u003C/p>\u003Cp>Create positive energy\u003C/p>\u003Cp>Maybe, even have fun\u003C/p>\u003Cp>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.\u003C/p>\u003Cp>If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.\u003C/p>\u003Cp>\u003Cem>Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.  \u003C/em>\u003C/p>","About UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved  (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a little more:Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordTHE ROLEWe're looking for a Head of Lifecycle Marketing to own the full user journey across a global customer base, from first send to loyal advocate. This is a hands-on leadership role where you'll set the strategy and drive execution across markets and channels. Your focus spans the entire lifecycle: activating new users, deepening engagement, and maximizing long-term retention and value.You'll own every lifecycle channel: Email, Push, SMS, In-app messaging, and WhatsApp, and serve as the connective tissue between Product, Data, and Growth. You won't be doing this entirely alone: you'll have access to external agencies and contractors where needed, and as we scale you'll have the opportunity to grow a team around you. This is a rare opportunity to shape something from the ground up at a company where the work actually matters.WHAT YOU'LL DOOwn the global lifecycle marketing strategy across the full customer journey, from activation and onboarding through engagement, retention, and win-back.Design, build, and iterate multi-channel campaigns across Email, Push, SMS, In-app, and WhatsApp, tailored to diverse audiences across markets and corridors.Develop and run a rigorous experimentation program: A/B tests, multivariate tests, holdout groups. You live and die by results.Instrument and obsess over lifecycle KPIs including open, click, and conversion rates, retention rates, LTV, payback, and more.Work with Data to build segmentation models that ensure the right message reaches the right person at the right moment, across every market we operate in.Define the MarTech roadmap for lifecycle: evaluate tools, own integrations, and ensure the stack scales with the business.Leverage AI tools natively across strategy, segmentation, content, and execution to move faster and operate at a higher level of sophistication.Be a vocal advocate for the customer inside the company, bringing user empathy into every brief and campaign.WHAT WE'RE LOOKING FOR8+ years in lifecycle, CRM, or retention marketing, ideally at a consumer mobile app, fintech, or high-growth B2C company.Proven track record of improving lifecycle metrics across the full funnel. You can speak concretely about experiments you ran and the results you drove.Deep channel expertise across at least 3 of our 5 channels (Email, Push, SMS, In-app, WhatsApp); experience with all 5 is a strong plus.Strong analytical instincts. You're comfortable working closely with data and analytics teams, and you make decisions based on evidence.AI-native approach: you use AI tools actively and fluently across lifecycle strategy, segmentation, copywriting, and execution, not as a novelty but as a core part of how you work.Hands-on experience with a major ESP/CRM platform (Braze, Iterable, Klaviyo, or similar).Experience working effectively with global, cross-functional, and cross-cultural teams. You know how to build relationships and drive alignment across time zones and functions.A player-coach mentality: you're energized by doing the work yourself, and equally comfortable briefing in external partners, agencies, contractors, and freelancers, to extend your capacity where needed.Genuine curiosity about our customers. Many are immigrants sending money home to family, and understanding their lives makes your work better.NICE TO HAVEExperience in international markets or with multilingual lifecycle programs.Familiarity with mobile attribution and deep-linking (Branch, AppsFlyer, Adjust).Background in financial services or regulated industries.Experience building a lifecycle function from the ground up, not just inheriting one.Taptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.",1788848782000,"2026-08-31T21:49:12.168+00:00",{"jsonldValid":24,"jsonld":27},{"id":90,"slug":91,"title":92,"companyname":93,"companylogo":94,"companyTagline":95,"companyIndustry":96,"city":97,"country":27,"remote":14,"employmentType":98,"department":69,"content_html":99,"content_text":100,"years":20,"createdAt":86,"updatedAtISO":101,"postedAtISO":102,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":103},"601fc02c18dc4c60056319ddd5f5142afaf4130ebd3049920766b273a674f18c","staff-software-engineer-journeys-at-headway-efe2b62453","Staff Software Engineer (Journeys)","Headway","https://logo.clearbit.com/headway.co","Building a new mental healthcare system that everyone can access.","Mental Health Care","Remote",[16],"\u003Cp>1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. \u003Cstrong>Headway’s mission is to fix this by building a new mental healthcare system everyone can access.\u003C/strong> We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.\u003C/p>\u003Cp>But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.\u003C/p>\u003Cp>We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.\u003C/p>\u003Cp>About engineering at Headway:\u003C/p>\u003Cul>\u003Cli>\u003Cp>Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Principles that guide us:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Focus on the mission\u003C/strong>: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Ship small, learn fast\u003C/strong>: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Everything is a product\u003C/strong>: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Optimize for trust\u003C/strong>: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.\u003C/p>\u003C/li>\u003C/ul>\u003Ch3>Tools we use:\u003C/h3>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Languages:\u003C/strong> Python 3, TypeScript\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Libraries & Frameworks: \u003C/strong>FastAPI, SQLAlchemy, React, Remix, Next.js\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Datastores: \u003C/strong>Postgres, Redis\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Infrastructure: \u003C/strong>AWS (Fargate, ECS, S3, and more), Spark and Kafka\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Monitoring:\u003C/strong> Datadog, PagerDuty, Sentry\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Version Control:\u003C/strong> Github, PagerDuty\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Vulnerability Management\u003C/strong>: Snyk, Semgrep\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Cloud Security: \u003C/strong>Lacework\u003C/p>\u003C/li>\u003Cli>\u003Cp>\u003Cstrong>Delivery\u003C/strong>: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, Mailgun\u003C/p>\u003C/li>\u003C/ul>\u003Cp>About the Journey Team at Headway\u003C/p>\u003Cul>\u003Cli>\u003Cp>The Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>About this role\u003C/p>\u003C/li>\u003C/ul>\u003Ch2>Who you are:\u003C/h2>\u003Cul>\u003Cli>\u003Cp>We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.\u003C/p>\u003C/li>\u003C/ul>\u003Cul>\u003Cli>\u003Cp>Experience we’re seeking\u003C/p>\u003C/li>\u003C/ul>\u003Cp>We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.\u003C/p>\u003Cp>Headway participates in E-Verify. To learn more, click here.\u003C/p>\u003Cp>A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.\u003C/p>","1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.About engineering at Headway:Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide.  The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!).Principles that guide us:Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing.Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iterationEverything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind.Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes.Tools we use:Languages: Python 3, TypeScriptLibraries & Frameworks: FastAPI, SQLAlchemy, React, Remix, Next.jsDatastores: Postgres, RedisInfrastructure: AWS (Fargate, ECS, S3, and more), Spark and KafkaMonitoring: Datadog, PagerDuty, SentryVersion Control: Github, PagerDutyVulnerability Management: Snyk, SemgrepCloud Security: LaceworkDelivery: Knock (transactional + product notifications), Iterable (lifecycle marketing + campaigns), Twilio, MailgunAbout the Journey Team at HeadwayThe Journey team powers how Headway reaches every patient and provider at the right moment, on the right channel - email, SMS and other communication channels. We’re building the next chapter: an agentic communications engine that learns which message, which channel, and which timing works best for each person — and gets smarter with every send. We own the full stack: from the delivery layer (Knock for transactional, Iterable for lifecycle), to the decision engine we’re building today.About this roleWho you are:We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems.  Below are some additional experiences we think help engineers succeed at Headway.Experience we’re seekingWe believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.Headway participates in E-Verify. To learn more, click here.A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.","2026-09-08 08:36:53","2026-08-10T19:00:11.369+00:00",{"jsonldValid":24,"jsonld":27},1789910275398]