[{"data":1,"prerenderedAt":98},["ShallowReactive",2],{"$f3WQvhdQkwaQ3vgskzS0Hy6PQ5doQ1dKIMpAk2qc2qfM":3,"$f3m1EHspAjPzyCCTZPH0SfYHN2gHYip877QUlcNpFZD0":28},{"job":4},{"id":5,"slug":6,"title":7,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":15,"department":17,"content_html":18,"content_text":19,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":23,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":26},"31afc6c01a50782f6ca2288a926bc43d4fc6cceea4b2c36a315e6d3468d5b3b5","technical-e-commerce-support-specialist-at-fresh-prints-2f6cc46568","Technical E-commerce Support Specialist","Fresh Prints","https://logo.clearbit.com/freshprints.com","America's fastest growing collegiate custom apparel company six years in a row.","Retail Apparel and Fashion","The Philippines (Remote)","The Philippines",true,[16],"Full-time","Other","\u003Ch3>\u003C/h3>\n\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Technical E-commerce Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a\u003Cstrong> Technical E-commerce Support Specialist\u003C/strong> to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in merchant support, customer support, or a related role\u003C/p>\n\u003C/li>\n\u003Cli>Proven experience in e-commerce, SaaS, or analytics\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch3> \u003C/h3>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Technical E-commerce Support Specialist\nWe’re looking for a Technical E-commerce Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in merchant support, customer support, or a related role\n\nProven experience in e-commerce, SaaS, or analytics\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\nComfortable with providing weekend support\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO",0,1779204380000,"2026-05-19 17:26:55","2026-05-13T19:01:19.000Z",false,"USD",{"jsonldValid":24,"jsonld":27},"",{"jobs":29},[30,39,48,62,73,85],{"id":31,"slug":32,"title":33,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":34,"department":17,"content_html":35,"content_text":36,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":37,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":38},"fbc079dbe65d2067111b0641019c10f646945968e7fd093f0ed16eea793e0389","customer-merchant-support-specialist-at-fresh-prints-d6253a70c9","Customer/Merchant Support Specialist",[16],"\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Customer/Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in customer/merchant support or a related role\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Experience in e-commerce, SaaS, or analytics is a plus\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003Cli>Comfortable with providing weekend support\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Customer/Merchant Support Specialist\nWe’re looking for a Customer/Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in customer/merchant support or a related role\n\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nExperience in e-commerce, SaaS, or analytics is a plus\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\nComfortable with providing weekend support\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO","2026-05-18T18:30:38.000Z",{"jsonldValid":24,"jsonld":27},{"id":40,"slug":41,"title":42,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":12,"country":13,"remote":14,"employmentType":43,"department":17,"content_html":44,"content_text":45,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":46,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":47},"e0eeead0afa90b7d8101fe3999434baf4867b8d5e4335f6439aa44ed5791e9a6","merchant-support-specialist-at-fresh-prints-3673948fc9","Merchant Support Specialist",[16],"\u003Ch3>\u003C/h3>\n\u003Ch3>\u003Cstrong>About Frontier\u003C/strong>\u003C/h3>\n\u003Cp>\u003Cstrong>Frontier\u003C/strong> is a subsidiary of \u003Cstrong>Fresh Prints\u003C/strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it \u003Cstrong>Frontier\u003C/strong>.\u003C/p>\n\u003Cp>At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\u003C/p>\n\u003Cp>\u003Cstrong>Think of us as your personal talent agent — and good luck with the application!\u003C/strong> 😊\u003C/p>\n\u003Ch3>\u003Cstrong>About Intelligems\u003C/strong>\u003C/h3>\n\u003Cp>There are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving \u003Cstrong>6–10% of potential profit\u003C/strong> on the table.\u003C/p>\n\u003Cp>\u003Cstrong>Intelligems\u003C/strong> is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\u003C/p>\n\u003Cp>We're currently working with \u003Cstrong>500+ brands\u003C/strong> and have processed over \u003Cstrong>$4B\u003C/strong> of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over \u003Cstrong>$4M in funding\u003C/strong>. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\u003C/p>\n\u003Ch3>\u003Cstrong>The Role: Merchant Support Specialist\u003C/strong>\u003C/h3>\n\u003Cp>We’re looking for a \u003Cstrong>Merchant Support Specialist\u003C/strong> to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the \u003Cstrong>Support & Implementation Manager\u003C/strong> and communicate with customers daily via \u003Cstrong>email, Slack, and chat\u003C/strong> to resolve issues and deliver an outstanding customer experience.\u003C/p>\n\u003Ch4>\u003Cstrong>Key Responsibilities\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>\n\u003Cp>Deliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Troubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Become a product expert so you can answer questions quickly and accurately\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Manage 20–30 open customer conversations at a time\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Own follow-ups and ensure all tickets are resolved in a timely manner\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Collaborate with internal teams on escalated or complex issues\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Spot trends in support issues and share insights with product, tech, and ops\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Contribute to internal knowledge-sharing (documentation, training, etc.)\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Qualifications\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Proven experience in merchant support, customer support, or a related role\u003C/p>\n\u003C/li>\n\u003Cli>Proven experience in e-commerce, SaaS, or analytics\u003C/li>\n\u003Cli>\n\u003Cp>Excellent communication and problem-solving skills\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>You love helping people and can think on your feet\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Comfortable wearing many hats and juggling priorities\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Ability to multitask, stay organized, and manage time effectively\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Familiarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Culture & Values\u003C/strong>\u003C/h3>\n\u003Cp>At Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\u003C/p>\n\u003Col>\n\u003Cli>\n\u003Cp>\u003Cstrong>Put customers first\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Be honest and transparent. Always act in the customer’s best interest.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Be helpful\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Support teammates, customers, and partners with generosity and kindness.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Strive for excellence\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Commit to being world-class at what you do.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Build and develop a diverse, world-class team\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Hire the best, and invest in feedback and growth.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003Cli>\n\u003Cp>\u003Cstrong>Have a perspective\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cp>Speak up when you disagree. Everyone is responsible for making us better.\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ol>\n\u003Ch3>\u003Cstrong>What’s Offered\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>\n\u003Cp>Competitive salary and equity packages\u003C/p>\n\u003C/li>\n\u003Cli>\n\u003Cp>Flexible vacation and PTO\u003C/p>\n\u003C/li>\n\u003C/ul>\n\u003Chr>\n\u003Ch3> \u003C/h3>","About Frontier\nFrontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.\nAt Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through a couple of internal interviews and aim to get you an interview for a full-time job within the month.\nThink of us as your personal talent agent — and good luck with the application! 😊\nAbout Intelligems\nThere are millions of e-commerce businesses around the world, and the industry is growing every year. Yet achieving profitability has never been harder. Most brands make guesses when it comes to pricing, discounts, shipping fees, and content — leaving 6–10% of potential profit on the table.\nIntelligems is a profit optimization platform that helps these businesses succeed. We provide merchants with A/B testing and personalization tools that help them run experiments, understand their data, and price dynamically — tools that were previously only available to companies like Amazon and Uber.\nWe're currently working with 500+ brands and have processed over $4B of data. Backed by Matchstick Ventures, Vinyl Capital, Techstars, and founders from Klaviyo, Postscript, and Stedi, Intelligems has raised over $4M in funding. Our team is high-performing, low-ego, and extremely collaborative — and we’re excited to scale with top talent.\nThe Role: Merchant Support Specialist\nWe’re looking for a Merchant Support Specialist to help our e-commerce clients understand, utilize, and troubleshoot our testing platform. You'll report to the Support & Implementation Manager and communicate with customers daily via email, Slack, and chat to resolve issues and deliver an outstanding customer experience.\nKey Responsibilities\n\n\nDeliver a best-in-class customer experience by responding promptly to customer (merchant) inquiries\n\n\nTroubleshoot technical issues, identify root causes, and offer solutions or escalate when needed\n\n\nBecome a product expert so you can answer questions quickly and accurately\n\n\nManage 20–30 open customer conversations at a time\n\n\nOwn follow-ups and ensure all tickets are resolved in a timely manner\n\n\nCollaborate with internal teams on escalated or complex issues\n\n\nSpot trends in support issues and share insights with product, tech, and ops\n\n\nContribute to internal knowledge-sharing (documentation, training, etc.)\n\n\nQualifications\n\n\nProven experience in merchant support, customer support, or a related role\n\nProven experience in e-commerce, SaaS, or analytics\n\nExcellent communication and problem-solving skills\n\n\nYou love helping people and can think on your feet\n\n\nComfortable wearing many hats and juggling priorities\n\n\nAbility to multitask, stay organized, and manage time effectively\n\n\nFamiliarity with tools like Tableau, Looker, SQL, or BI platforms is a bonus\n\n\nCulture & Values\nAt Intelligems, we’re customer-first and product-oriented — and our success is driven by the caliber of people we bring on board. We live by these values:\n\n\nPut customers first\n\n\nBe honest and transparent. Always act in the customer’s best interest.\n\n\n\n\nBe helpful\n\n\nSupport teammates, customers, and partners with generosity and kindness.\n\n\n\n\nStrive for excellence\n\n\nCommit to being world-class at what you do.\n\n\n\n\nBuild and develop a diverse, world-class team\n\n\nHire the best, and invest in feedback and growth.\n\n\n\n\nHave a perspective\n\n\nSpeak up when you disagree. Everyone is responsible for making us better.\n\n\n\n\nWhat’s Offered\n\n\nCompetitive salary and equity packages\n\n\nFlexible vacation and PTO","2026-05-13T19:01:18.000Z",{"jsonldValid":24,"jsonld":27},{"id":49,"slug":50,"title":51,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":52,"country":53,"remote":14,"employmentType":54,"department":17,"content_html":55,"content_text":56,"years":20,"createdAt":57,"updatedAtISO":58,"postedAtISO":59,"hasSalary":24,"salaryMin":60,"salaryMax":60,"currency":25,"schema":61},"f6838142a287427412ce430005e4c253cff3b53c63d2817b7ac4c83dcff4ca5c","marketing-project-manager-at-fresh-prints-545694be92","Marketing Project Manager","Philippines (Remote)","Philippines",[16],"\u003Ch1>\u003Cstrong>MARKETING PROJECT MANAGER\u003C/strong>\u003C/h1>\n\u003Cp>Fresh Prints is the largest and fastest growing collegiate custom apparel company in the US. Our Brand team is tasked with reaching hundreds of thousands of students at 250+ universities.\u003C/p>\n\u003Cp>As our Marketing Project Manager, you’re the backbone of that Brand team. You'll own end-to-end execution for most of our major campaigns, including our on campus activations, branded events, brand awareness emails & SMSs, trunk shows, and recruitment pushes. \u003C/p>\n\u003Cp>You work cross functionally, with our Creative, Performance, and Operations teams to make sure everything gets built, printed, scheduled, and deployed without falling through the cracks.\u003C/p>\n\u003Cp>If you're someone who gets genuine satisfaction from a well run project - every stakeholder looped in at the right time, every asset in the right place, every send going out error-free - this role is for you.\u003C/p>\n\n\u003Ch2>\u003Cstrong>What You'll Own\u003C/strong>\u003C/h2>\n\u003Ch4>\u003Cstrong>Campaign Execution\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Lead end-to-end execution of major brand campaigns\u003C/li>\n\u003Cli>Build and own the project plan for each campaign: sequenced timeline, task owners, budget tracker, and more\u003C/li>\n\u003Cli>Coordinate across Creative, Performance, Operations, campus managers, and external vendors to make sure every campaign element lands on time\u003C/li>\n\u003Cli>Maintain up-to-date campaign documentation from kickoff through post-mortem - including consolidated learnings and KPI tracking\u003C/li>\n\u003Cli>Proactively flag risks and blockers, propose solutions, and drive resolution\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Email & SMS Execution\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Manage production and deployment of Brand team’s email and SMS campaigns\u003C/li>\n\u003Cli>Coordinate with Creative to get strong assets and copy \u003C/li>\n\u003Cli>Maintain the email and SMS content calendar in collaboration with the Associate Director of Brand\u003C/li>\n\u003Cli>Setup emails in Iterable using template and assets supplied by Creative\u003C/li>\n\u003Cli>Coordinate with Email & SMS team on Performance to make sure they’re sent out\u003C/li>\n\u003C/ul>\n\u003Ch4>\u003Cstrong>Process & Team Operations\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>Keep the brand team's project infrastructure running, owning our Asana boards, campaign documentation, and shared filing systems\u003C/li>\n\u003Cli>Write bi-weekly marketing strategy status notes covering OKR progress and upcoming campaign priorities\u003C/li>\n\u003C/ul>\n\u003Ch2> \u003C/h2>\n\u003Ch2>\u003Cstrong>Who You Are\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>You \u003Cem>love\u003C/em> to organize - your projects have documented plans, clean Asana boards, and no one has to chase you for a status update\u003C/li>\n\u003Cli>You close loops. If you said you'd do it, it's done. If something changes, you've already told the right people.\u003C/li>\n\u003Cli>You identify what's likely to go wrong before it does, and you do something about it without being asked\u003C/li>\n\u003Cli>You're a skilled coordinator of people who don't report to you - you know how to get things out of busy teammates through clear communication, early deadlines, and the right amount of persistence\u003C/li>\n\u003Cli>You thrive in complexity. Managing ten parallel workstreams without anything slipping is your version of a good week\u003C/li>\n\u003Cli>You care about the quality of what goes out, not just whether it went out\u003C/li>\n\u003C/ul>\n\u003Ch2> \u003C/h2>\n\u003Ch4>\u003Cstrong>Qualifications\u003C/strong>\u003C/h4>\n\u003Cul>\n\u003Cli>2 to 4 years of experience in marketing operations, campaign management, project management, or a related field\u003C/li>\n\u003Cli>Strong experience with project management tools - Asana, Monday.com, or similar\u003C/li>\n\u003Cli>Familiarity with email marketing platforms (Iterable, Klaviyo, or similar)\u003C/li>\n\u003Cli>Comfort working with marketing analytics and performance data\u003C/li>\n\u003Cli>Experience coordinating cross-functional projects with multiple stakeholders and competing deadlines\u003C/li>\n\u003C/ul>\n\n\u003Ch4>\u003Cstrong>Location: \u003C/strong>\u003Cstrong>Work from Home/Remote\u003C/strong>\u003C/h4>\n\u003Ch4>\u003Cstrong>Working Hours:  \u003C/strong>\u003Cstrong>To make sure we can coordinate across time zones, we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 5 PM to 1 AM PHT, Monday to Friday\u003C/strong>\u003C/h4>\n\u003Ch4>\u003Cstrong>Monthly Salary: \u003C/strong>$1,200, with a night allowance of $40\u003C/h4>\n\n\u003Cp>\u003Cstrong>\u003Cem>At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.\u003C/em>\u003C/strong>\u003C/p>","MARKETING PROJECT MANAGER\nFresh Prints is the largest and fastest growing collegiate custom apparel company in the US. Our Brand team is tasked with reaching hundreds of thousands of students at 250+ universities.\nAs our Marketing Project Manager, you’re the backbone of that Brand team. You'll own end-to-end execution for most of our major campaigns, including our on campus activations, branded events, brand awareness emails & SMSs, trunk shows, and recruitment pushes. \nYou work cross functionally, with our Creative, Performance, and Operations teams to make sure everything gets built, printed, scheduled, and deployed without falling through the cracks.\nIf you're someone who gets genuine satisfaction from a well run project - every stakeholder looped in at the right time, every asset in the right place, every send going out error-free - this role is for you.\n\nWhat You'll Own\nCampaign Execution\n\nLead end-to-end execution of major brand campaigns\nBuild and own the project plan for each campaign: sequenced timeline, task owners, budget tracker, and more\nCoordinate across Creative, Performance, Operations, campus managers, and external vendors to make sure every campaign element lands on time\nMaintain up-to-date campaign documentation from kickoff through post-mortem - including consolidated learnings and KPI tracking\nProactively flag risks and blockers, propose solutions, and drive resolution\n\nEmail & SMS Execution\n\nManage production and deployment of Brand team’s email and SMS campaigns\nCoordinate with Creative to get strong assets and copy \nMaintain the email and SMS content calendar in collaboration with the Associate Director of Brand\nSetup emails in Iterable using template and assets supplied by Creative\nCoordinate with Email & SMS team on Performance to make sure they’re sent out\n\nProcess & Team Operations\n\nKeep the brand team's project infrastructure running, owning our Asana boards, campaign documentation, and shared filing systems\nWrite bi-weekly marketing strategy status notes covering OKR progress and upcoming campaign priorities\n\n \nWho You Are\n\nYou love to organize - your projects have documented plans, clean Asana boards, and no one has to chase you for a status update\nYou close loops. If you said you'd do it, it's done. If something changes, you've already told the right people.\nYou identify what's likely to go wrong before it does, and you do something about it without being asked\nYou're a skilled coordinator of people who don't report to you - you know how to get things out of busy teammates through clear communication, early deadlines, and the right amount of persistence\nYou thrive in complexity. Managing ten parallel workstreams without anything slipping is your version of a good week\nYou care about the quality of what goes out, not just whether it went out\n\n \nQualifications\n\n2 to 4 years of experience in marketing operations, campaign management, project management, or a related field\nStrong experience with project management tools - Asana, Monday.com, or similar\nFamiliarity with email marketing platforms (Iterable, Klaviyo, or similar)\nComfort working with marketing analytics and performance data\nExperience coordinating cross-functional projects with multiple stakeholders and competing deadlines\n\n\nLocation: Work from Home/Remote\nWorking Hours:  To make sure we can coordinate across time zones, we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 5 PM to 1 AM PHT, Monday to Friday\nMonthly Salary: $1,200, with a night allowance of $40\n\nAt Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.\nFresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.",1776310758000,"2026-04-16 05:40:22","2026-04-15T14:10:25.000Z",1200,{"jsonldValid":24,"jsonld":27},{"id":63,"slug":64,"title":51,"companyname":8,"companylogo":9,"companyTagline":10,"companyIndustry":11,"city":65,"country":66,"remote":14,"employmentType":67,"department":17,"content_html":68,"content_text":69,"years":20,"createdAt":57,"updatedAtISO":58,"postedAtISO":70,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":71,"schema":72},"5f257d46188d280346ce3637ba55c8f158bfda570a5fe2a871daa0d0768022c7","marketing-project-manager-at-fresh-prints-77b0f3b926","India (Remote)","India",[16],"\u003Ch1>\u003Cstrong>MARKETING PROJECT MANAGER\u003C/strong>\u003C/h1>\n\u003Cp>Fresh Prints is the largest and fastest growing collegiate custom apparel company in the US. Our Brand team is tasked with reaching hundreds of thousands of students at 250+ universities.\u003C/p>\n\u003Cp>As our Marketing Project Manager, you’re the backbone of that Brand team. You'll own end-to-end execution for most of our major campaigns, including our on campus activations, branded events, brand awareness emails & SMSs, trunk shows, and recruitment pushes. \u003C/p>\n\u003Cp>You work cross functionally, with our Creative, Performance, and Operations teams to make sure everything gets built, printed, scheduled, and deployed without falling through the cracks.\u003C/p>\n\u003Cp>If you're someone who gets genuine satisfaction from a well run project - every stakeholder looped in at the right time, every asset in the right place, every send going out error-free - this role is for you.\u003C/p>\n\u003Ch2>\u003Cstrong>What You'll Own\u003C/strong>\u003C/h2>\n\u003Ch3>\u003Cstrong>Campaign Execution\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Lead end-to-end execution of major brand campaigns\u003C/li>\n\u003Cli>Build and own the project plan for each campaign: sequenced timeline, task owners, budget tracker, and more\u003C/li>\n\u003Cli>Coordinate across Creative, Performance, Operations, campus managers, and external vendors to make sure every campaign element lands on time\u003C/li>\n\u003Cli>Maintain up-to-date campaign documentation from kickoff through post-mortem - including consolidated learnings and KPI tracking\u003C/li>\n\u003Cli>Proactively flag risks and blockers, propose solutions, and drive resolution\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Email & SMS Execution\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Manage production and deployment of Brand team’s email and SMS campaigns\u003C/li>\n\u003Cli>Coordinate with Creative to get strong assets and copy \u003C/li>\n\u003Cli>Maintain the email and SMS content calendar in collaboration with the Associate Director of Brand\u003C/li>\n\u003Cli>Setup emails in Iterable using template and assets supplied by Creative\u003C/li>\n\u003Cli>Coordinate with Email & SMS team on Performance to make sure they’re sent out\u003C/li>\n\u003C/ul>\n\u003Ch3>\u003Cstrong>Process & Team Operations\u003C/strong>\u003C/h3>\n\u003Cul>\n\u003Cli>Keep the brand team's project infrastructure running, owning our Asana boards, campaign documentation, and shared filing systems\u003C/li>\n\u003Cli>Write bi-weekly marketing strategy status notes covering OKR progress and upcoming campaign priorities\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Who You Are\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>You \u003Cem>love\u003C/em> to organize - your projects have documented plans, clean Asana boards, and no one has to chase you for a status update\u003C/li>\n\u003Cli>You close loops. If you said you'd do it, it's done. If something changes, you've already told the right people.\u003C/li>\n\u003Cli>You identify what's likely to go wrong before it does, and you do something about it without being asked\u003C/li>\n\u003Cli>You're a skilled coordinator of people who don't report to you - you know how to get things out of busy teammates through clear communication, early deadlines, and the right amount of persistence\u003C/li>\n\u003Cli>You thrive in complexity. Managing ten parallel workstreams without anything slipping is your version of a good week\u003C/li>\n\u003Cli>You care about the quality of what goes out, not just whether it went out\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Requirements\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>2 to 4 years of experience in marketing operations, campaign management, project management, or a related field\u003C/li>\n\u003Cli>Strong experience with project management tools - Asana, Monday.com, or similar\u003C/li>\n\u003Cli>Familiarity with email marketing platforms (Iterable, Klaviyo, or similar)\u003C/li>\n\u003Cli>Comfort working with marketing analytics and performance data\u003C/li>\n\u003Cli>Experience coordinating cross-functional projects with multiple stakeholders and competing deadlines\u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Compensation & Benefits \u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli> Competitive salary \u003C/li>\n\u003Cli> Health insurance \u003C/li>\n\u003Cli> The opportunity to learn a lot rapidly \u003C/li>\n\u003Cli> Working with a talented and engaged team dedicated to building a business together.\u003C/li>\n\u003C/ul>\n\n\u003Ch2>\u003Cstrong>Job Location\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>This role is 100% remote! \u003C/li>\n\u003C/ul>\n\u003Ch2>\u003Cstrong>Work Timing\u003C/strong>\u003C/h2>\n\u003Cul>\n\u003Cli>To make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 2:30 PM IST - 10:30 PM IST.\u003C/li>\n\u003C/ul>\n\n\n\u003Cp>\u003Cstrong>\u003Cem>At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.\u003C/em>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cem>Fresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.\u003C/em>\u003C/strong>\u003C/p>","MARKETING PROJECT MANAGER\nFresh Prints is the largest and fastest growing collegiate custom apparel company in the US. Our Brand team is tasked with reaching hundreds of thousands of students at 250+ universities.\nAs our Marketing Project Manager, you’re the backbone of that Brand team. You'll own end-to-end execution for most of our major campaigns, including our on campus activations, branded events, brand awareness emails & SMSs, trunk shows, and recruitment pushes. \nYou work cross functionally, with our Creative, Performance, and Operations teams to make sure everything gets built, printed, scheduled, and deployed without falling through the cracks.\nIf you're someone who gets genuine satisfaction from a well run project - every stakeholder looped in at the right time, every asset in the right place, every send going out error-free - this role is for you.\nWhat You'll Own\nCampaign Execution\n\nLead end-to-end execution of major brand campaigns\nBuild and own the project plan for each campaign: sequenced timeline, task owners, budget tracker, and more\nCoordinate across Creative, Performance, Operations, campus managers, and external vendors to make sure every campaign element lands on time\nMaintain up-to-date campaign documentation from kickoff through post-mortem - including consolidated learnings and KPI tracking\nProactively flag risks and blockers, propose solutions, and drive resolution\n\nEmail & SMS Execution\n\nManage production and deployment of Brand team’s email and SMS campaigns\nCoordinate with Creative to get strong assets and copy \nMaintain the email and SMS content calendar in collaboration with the Associate Director of Brand\nSetup emails in Iterable using template and assets supplied by Creative\nCoordinate with Email & SMS team on Performance to make sure they’re sent out\n\nProcess & Team Operations\n\nKeep the brand team's project infrastructure running, owning our Asana boards, campaign documentation, and shared filing systems\nWrite bi-weekly marketing strategy status notes covering OKR progress and upcoming campaign priorities\n\nWho You Are\n\nYou love to organize - your projects have documented plans, clean Asana boards, and no one has to chase you for a status update\nYou close loops. If you said you'd do it, it's done. If something changes, you've already told the right people.\nYou identify what's likely to go wrong before it does, and you do something about it without being asked\nYou're a skilled coordinator of people who don't report to you - you know how to get things out of busy teammates through clear communication, early deadlines, and the right amount of persistence\nYou thrive in complexity. Managing ten parallel workstreams without anything slipping is your version of a good week\nYou care about the quality of what goes out, not just whether it went out\n\nRequirements\n\n2 to 4 years of experience in marketing operations, campaign management, project management, or a related field\nStrong experience with project management tools - Asana, Monday.com, or similar\nFamiliarity with email marketing platforms (Iterable, Klaviyo, or similar)\nComfort working with marketing analytics and performance data\nExperience coordinating cross-functional projects with multiple stakeholders and competing deadlines\n\nCompensation & Benefits \n\n Competitive salary \n Health insurance \n The opportunity to learn a lot rapidly \n Working with a talented and engaged team dedicated to building a business together.\n\n\nJob Location\n\nThis role is 100% remote! \n\nWork Timing\n\nTo make sure we can coordinate across time zones we ask that everyone in this role be available for meetings/emails/g-chats, etc at least from approximately 2:30 PM IST - 10:30 PM IST.\n\n\n\nAt Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.\nFresh Prints is an equal employment opportunity employer and promotes diversity, actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.","2026-04-14T17:35:53.000Z","INR",{"jsonldValid":24,"jsonld":27},{"id":74,"slug":75,"title":76,"companyname":77,"companylogo":27,"city":78,"country":79,"remote":24,"employmentType":80,"department":17,"content_html":81,"content_text":82,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":83,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":25,"schema":84},"1b5e8bcc753483e92ca0bfda933f5c9651903e659e682f1e2ea928db95aa8c7c","marketing-technology-systems-manager-at-favor-delivery-02856c1a3b","Marketing Technology Systems Manager","favor delivery","Austin","United States",[16],"\u003Cp>We are looking for a Marketing Technology Systems Manager to join our team as the primary custodian of our growth and consumer platform. This role is for a technical operator who thrives on the \"plumbing\" of marketing technology. In this role, you will partner closely with the Director of Marketing Operations & Platform to translate our strategic vision into a high-functioning reality. You will lead the charge on data governance, system integrations, and tool enablement. From managing our customer data platform (CDP) event volume to architecting the signals that power our paid media spend, you will ensure the integrity, scalability, and technical excellence of our growth stack every day.\u003C/p>\n\u003Cbr>\u003Ch2>What you'll do:\u003C/h2>\n\n\u003Cli>\u003Cstrong>Data Governance & Taxonomy:\u003C/strong> Serve as the \"source of truth\" for our marketing data. Design and maintain CDP tracking taxonomies, enforce data standards, and ensure our events and attributes remain clean and actionable across the entire martech ecosystem.\u003C/li>\n\u003Cli>\u003Cstrong>Platform Administration:\u003C/strong> Serve as the primary technical point of contact for our core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the \"health of the machine,\" including monitoring API limits, managing user permissions, and troubleshooting system-level errors.\u003C/li>\n\u003Cli>\u003Cstrong>Technical Solutioning & Implementation:\u003C/strong> Partner with Data Science, Engineering, and Product to translate marketing use cases into detailed technical specifications. You will serve as the primary project lead for platform enhancements—from defining new data events and personalization models to overseeing the end-to-end implementation and QA of new tool integrations.\u003C/li>\n\u003Cli>\u003Cstrong>Enablement & Self-Service:\u003C/strong> Build the MarTech “playbook” for MarOps and the broader marketing team. Create template libraries, training resources, and standardized self-service workflows that allow team members to execute high-quality work independently and safely.\u003C/li>\n\u003Cli>\u003Cstrong>Documentation & Standards:\u003C/strong> Maintain a comprehensive library of our marketing architecture, ensuring all integrations, schemas, and logic-based workflows are well-documented for future scale.\u003C/li>\n\u003Cli>\u003Cstrong>Performance Signal Management:\u003C/strong> Support our Paid Media team by maintaining the technical \"hooks\" for performance marketing, such as Conversion APIs (CAPI) and MMP deep-linking (Branch).\u003C/li>\n\n\u003Cbr>\u003Ch2>Skills you have:\u003C/h2>\n\n\u003Cli>Relevant Bachelor’s degree or certification in IT, Marketing, or related fields.\u003C/li>\n\u003Cli>4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering\u003C/li>\n\u003Cli>role.\u003C/li>\n\u003Cli>Hands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.\u003C/li>\n\u003Cli>Experience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid) preferred.\u003C/li>\n\u003Cli>A strong understanding of REST APIs, JSON, and Webhooks. You can read technical documentation and troubleshoot a data payload with ease.\u003C/li>\n\u003Cli>Familiarity with SQL and relational databases - plus a solid grasp of how data should be structured for marketing automation and analytics.\u003C/li>\n\u003Cli>Bonus points for experience with Mobile Measurement Partners (MMPs) and an understanding of how privacy frameworks (ATT, GDPR) impact tracking and attribution.\u003C/li>\n\u003Cli>Proven ability to document technical workflows and act as a liaison between Marketing and Engineering/Product teams.\u003C/li>\n\n\u003Cbr>\u003Ch2>Who you are:\u003C/h2>\n\n\u003Cli>\u003Cstrong>The \"Technical Anchor\":\u003C/strong> You love being the person the team turns to when a problem is \"too technical\" for a generalist to solve.\u003C/li>\n\u003Cli>\u003Cstrong>Pragmatic Builder: \u003C/strong>You find satisfaction in building a robust, automated system that \"just works\" so others can do their best work.\u003C/li>\n\u003Cli>\u003Cstrong>Collaborative Integrator:\u003C/strong> You enjoy the \"puzzle\" of connecting different platforms and ensuring data flows seamlessly between them.\u003C/li>\n\u003Cli>\u003Cstrong>Detail Obsessive:\u003C/strong> You believe that data integrity is the foundation of high-performing marketing teams.\u003C/li>\n\n\u003Cbr>\u003Cp>\u003Cb>Life at Favor\u003C/b>\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Where you’ll work: \u003C/b>This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Benefits\u003C/b>: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! \u003C/p>\u003Cbr>\u003Cp>\u003Cb>Paid time off (PTO):\u003C/b> We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Learning and development:\u003C/b> We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Community\u003C/b>: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.\u003C/p>\u003Cbr>\u003Cp>\u003Cb>Diversity, equity, and inclusion: \u003C/b>At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!\u003C/p>\u003Cbr>\u003Cp>In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.\u003C/p>","We are looking for a Marketing Technology Systems Manager to join our team as the primary custodian of our growth and consumer platform. This role is for a technical operator who thrives on the \"plumbing\" of marketing technology. In this role, you will partner closely with the Director of Marketing Operations & Platform to translate our strategic vision into a high-functioning reality. You will lead the charge on data governance, system integrations, and tool enablement. From managing our customer data platform (CDP) event volume to architecting the signals that power our paid media spend, you will ensure the integrity, scalability, and technical excellence of our growth stack every day.\nWhat you'll do:\n\nData Governance & Taxonomy: Serve as the \"source of truth\" for our marketing data. Design and maintain CDP tracking taxonomies, enforce data standards, and ensure our events and attributes remain clean and actionable across the entire martech ecosystem.\nPlatform Administration: Serve as the primary technical point of contact for our core tools, e.g. CDP, MMP, and LCM automation platforms. You’ll handle the \"health of the machine,\" including monitoring API limits, managing user permissions, and troubleshooting system-level errors.\nTechnical Solutioning & Implementation: Partner with Data Science, Engineering, and Product to translate marketing use cases into detailed technical specifications. You will serve as the primary project lead for platform enhancements—from defining new data events and personalization models to overseeing the end-to-end implementation and QA of new tool integrations.\nEnablement & Self-Service: Build the MarTech “playbook” for MarOps and the broader marketing team. Create template libraries, training resources, and standardized self-service workflows that allow team members to execute high-quality work independently and safely.\nDocumentation & Standards: Maintain a comprehensive library of our marketing architecture, ensuring all integrations, schemas, and logic-based workflows are well-documented for future scale.\nPerformance Signal Management: Support our Paid Media team by maintaining the technical \"hooks\" for performance marketing, such as Conversion APIs (CAPI) and MMP deep-linking (Branch).\n\nSkills you have:\n\nRelevant Bachelor’s degree or certification in IT, Marketing, or related fields.\n4-5 years in a technical Marketing Operations, MarTech, or Growth Engineering\nrole.\nHands-on experience with Segment, mParticle, or similar data orchestration CDPs. You are comfortable managing schemas and debugging event delivery.\nExperience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid) preferred.\nA strong understanding of REST APIs, JSON, and Webhooks. You can read technical documentation and troubleshoot a data payload with ease.\nFamiliarity with SQL and relational databases - plus a solid grasp of how data should be structured for marketing automation and analytics.\nBonus points for experience with Mobile Measurement Partners (MMPs) and an understanding of how privacy frameworks (ATT, GDPR) impact tracking and attribution.\nProven ability to document technical workflows and act as a liaison between Marketing and Engineering/Product teams.\n\nWho you are:\n\nThe \"Technical Anchor\": You love being the person the team turns to when a problem is \"too technical\" for a generalist to solve.\nPragmatic Builder: You find satisfaction in building a robust, automated system that \"just works\" so others can do their best work.\nCollaborative Integrator: You enjoy the \"puzzle\" of connecting different platforms and ensuring data flows seamlessly between them.\nDetail Obsessive: You believe that data integrity is the foundation of high-performing marketing teams.\n\nLife at FavorWhere you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce. Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts! Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.","2026-05-18T15:55:35.674Z",{"jsonldValid":24,"jsonld":27},{"id":86,"slug":87,"title":88,"companyname":89,"companylogo":27,"city":90,"country":90,"remote":24,"employmentType":91,"department":92,"content_html":93,"content_text":94,"years":20,"createdAt":21,"updatedAtISO":22,"postedAtISO":95,"hasSalary":24,"salaryMin":20,"salaryMax":20,"currency":96,"schema":97},"0d0609aeb9e430068f2554d957071016e550e09b0db637e98435bebc171aecf9","regional-sales-account-executive-thai-market-at-fusion-worldwide-e4dec845d1","Regional Sales Account Executive (Thai Market)","fusion worldwide","Singapore",[16],"Sales","\u003Cp>\u003Cstrong>Job Description\u003C/strong>\u003C/p>\n\u003Cp>As a member of our sales organization, you will be expected to expand and look for new customers in the market, proactively offer products to Fortune 500 companies, and close business while maintaining lasting relationships. This opportunity is for highly driven individuals who are entrepreneurial in nature, and it provides the opportunity for exceptional high earnings potential with uncapped commissions!\u003C/p>\n\u003Cp>\u003Cstrong>What We Can Do For You\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Offer unparalleled earning potential not seen in other industries\u003C/li>\n\u003Cli>Provide training to give you the knowledge to thrive in a fast-paced environment\u003C/li>\n\u003Cli>Offer support through a collaborative, and open environment with proven sales professionals with decades of sales expertise\u003C/li>\n\u003Cli>Enable growth through direct and focused mentorship\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>What You Can Do For Us\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Drive revenue through prospecting new customers in Thai region, managing existing customer relationships, and growing business within accounts.\u003C/li>\n\u003Cli>Interact with prospects via telephone, email, chat, and occasional on-site visits.\u003C/li>\n\u003Cli>Collaborate with Customers & Marketing team to identify and develop additional areas of opportunity\u003C/li>\n\u003Cli>Educate customers in the current state of the hardware market to maximize efficiency and support of the supply chain\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Who We’re Looking For\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>2-5 years of experience in a B2B sales position.\u003C/li>\n\u003Cli>A bachelor’s degree is required.\u003C/li>\n\u003Cli>Language Proficiency: Must have strong communication skills in Thai (both spoken and written) to take charge for Thailand Region's clients.\u003C/li>\n\u003Cli>A high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry\u003C/li>\n\u003Cli>A professional and ethical approach to selling\u003C/li>\n\u003Cli>Proficient with standard business tools (email, voicemail, MS Office 365, etc.) as well as collaboration and sales technology (Slack, Teams, HubSpot.com, etc.)\u003C/li>\n\u003Cli>Willingness to travel (20% or less travel required)\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>Benefits\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Medical and Insurance benefits\u003C/li>\n\u003Cli>State of the Art Open Concept Working Environment\u003C/li>\n\u003Cli>Collaborative and Motivated Team\u003C/li>\n\u003Cli>Competitive Base Salary and Uncapped Commission\u003C/li>\n\u003Cli>Great Location; Walking Distance from Train Station\u003C/li>\n\u003C/ul>","Job Description\nAs a member of our sales organization, you will be expected to expand and look for new customers in the market, proactively offer products to Fortune 500 companies, and close business while maintaining lasting relationships. This opportunity is for highly driven individuals who are entrepreneurial in nature, and it provides the opportunity for exceptional high earnings potential with uncapped commissions!\nWhat We Can Do For You\n\nOffer unparalleled earning potential not seen in other industries\nProvide training to give you the knowledge to thrive in a fast-paced environment\nOffer support through a collaborative, and open environment with proven sales professionals with decades of sales expertise\nEnable growth through direct and focused mentorship\n\nWhat You Can Do For Us\n\nDrive revenue through prospecting new customers in Thai region, managing existing customer relationships, and growing business within accounts.\nInteract with prospects via telephone, email, chat, and occasional on-site visits.\nCollaborate with Customers & Marketing team to identify and develop additional areas of opportunity\nEducate customers in the current state of the hardware market to maximize efficiency and support of the supply chain\n\nWho We’re Looking For\n\n2-5 years of experience in a B2B sales position.\nA bachelor’s degree is required.\nLanguage Proficiency: Must have strong communication skills in Thai (both spoken and written) to take charge for Thailand Region's clients.\nA high-energy, smart, and persistent salesperson driven to succeed and revolutionize an industry\nA professional and ethical approach to selling\nProficient with standard business tools (email, voicemail, MS Office 365, etc.) as well as collaboration and sales technology (Slack, Teams, HubSpot.com, etc.)\nWillingness to travel (20% or less travel required)\n\nBenefits\n\nMedical and Insurance benefits\nState of the Art Open Concept Working Environment\nCollaborative and Motivated Team\nCompetitive Base Salary and Uncapped Commission\nGreat Location; Walking Distance from Train Station","2026-05-18T04:03:41.000Z","SGD",{"jsonldValid":24,"jsonld":27},1779239825985]